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Today, Cisco dominates the Internet Protocol (IP) -based network equipment segment, and also manufactures cybersecurity, video conferencing systems, and other network equipment and software. In addition, Cisco offers a number of cloud services. Cisco's primary customers are large enterprises and telecommunications service providers, but the company also sells products aimed at small businesses and the public sector. </span>\r\n\r\n<span lang=\"en\">Cisco offers products and services in four categories. The company's infrastructure platforms generate more than half of its revenue. This includes switching devices, routing devices, wireless communications, and data processing solutions. Applications that account for over 10% of revenue are primarily software related to networking and data processing platforms. </span>\r\n\r\n<span lang=\"en\">Applications include collaboration tools (unified communications, Cisco TelePresence video conferencing) as well as AppDynamics and Internet of Things software. The cybersecurity product category generates more than 5% of the company's revenue and includes network security, email security, identity and access, advanced threat protection, and unified exposure management products. In addition, Cisco offers consulting services. </span>\r\n\r\n<span lang=\"en\">Cisco's total revenue in fiscal 2020 was nearly $ 50 billion. The company is expanding its research and development (R&D) investments in areas such as the cloud platform, remote collaboration platform, analytics and telecommunications technologies.</span>","companyTypes":[],"products":{},"vendoredProductsCount":29,"suppliedProductsCount":29,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":7,"vendorImplementationsCount":42,"vendorPartnersCount":0,"supplierPartnersCount":125,"b4r":0,"categories":{},"companyUrl":"https://www.cisco.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Cisco","keywords":"Index, networking, Cisco, company, Russell, 1000, June, Average","description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, ","og:title":"Cisco","og:description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, ","og:image":"https://old.roi4cio.com/uploads/roi/company/Cisco_logo.png"},"eventUrl":""}],"products":[{"id":4764,"logo":false,"scheme":false,"title":"Cisco Transport Manager (CTM)","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"alias":"cisco-transport-manager-ctm","companyTypes":[],"description":"Cisco Transport Manager is an intelligent, multitechnology, carrier-class element management system (EMS) for optical networks designed following the TMF MTNM principles. Cisco Transport Manager simplifies provisioning and network management and reduces overall costs by providing operators with:<br />● Single system to manage optical networks: Increases productivity by simplifying complex provisioning tasks of optical network elements<br />● Single repository for network information: Supports configuration, fault, performance, and security management to capture network information such as resources, alarms, and performance data<br />● Integration with operations support system (OSS): Foundation for northbound EMS-to-network management system (NMS) interfaces, with gateway options for CORBA, compliant with TMF 814 standard, Simple Network Management Protocol (SNMP), and direct SQL database access<br />Features and Benefits<br />Cisco Transport Manager increases user productivity through a powerful GUI-based management system that simplifies complex provisioning tasks. The Cisco Transport Manager northbound interfaces accelerate integration into the operations support system’s customer environment. <br /><br />","shortDescription":"Enhance Network Security and Service Continuity with Cisco Transport Manager (CTM)","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":7,"sellingCount":7,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco Transport Manager (CTM)","keywords":"","description":"Cisco Transport Manager is an intelligent, multitechnology, carrier-class element management system (EMS) for optical networks designed following the TMF MTNM principles. Cisco Transport Manager simplifies provisioning and network management and reduces overal","og:title":"Cisco Transport Manager (CTM)","og:description":"Cisco Transport Manager is an intelligent, multitechnology, carrier-class element management system (EMS) for optical networks designed following the TMF MTNM principles. Cisco Transport Manager simplifies provisioning and network management and reduces overal"},"eventUrl":"","translationId":4765,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":57,"title":"Engineering Applications","alias":"engineering-applications","description":"Specific segmentations of <span style=\"font-weight: bold;\">Engineering Applications</span> include software packages, such as 2D CAD, 3D CAD, engineering analysis, project software and services, collaborative engineering software, and asset information management. These tools are used not only for asset creation but also to manage data and information throughout the lifecycle of physical assets in both infrastructure and industry. Application of optimization techniques in engineering provides as-built information to owners for operations and maintenance requirements, as well as a document for any modifications to the facility.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Computer-aided design (CAD)</span> is the use of computers (or workstations) to aid in the creation, modification, analysis, or optimization of a design. CAD software is used to increase the productivity of the designer, improve the quality of design, improve communications through documentation, and to create a database for manufacturing. Computer engineering and intelligent systems output is often in the form of electronic files for print, machining, or other manufacturing operations. \r\nIts use in designing electronic systems is known as electronic design automation (EDA). Application of CAD in mechanical engineering is known as mechanical design automation (MDA) or computer-aided drafting (CAD), which includes the process of creating a technical drawing with the use of computer software.\r\nCAD software for mechanical design uses either vector-based graphics to depict the objects of traditional drafting, or may also produce raster graphics showing the overall appearance of designed objects. However, it involves more than just shapes. As in the manual drafting of technical and engineering drawings, the output of CAD must convey information, such as materials, processes, dimensions, and tolerances, according to application-specific conventions.\r\nCAD is an important industrial art extensively used in many engineering applications, including automotive, shipbuilding, and aerospace industries, industrial and architectural design, electrical engineering app, prosthetics, environmental engineering applications, and many more. \r\nEngineering apps and software are: 2D layout and CAD software, 3D design and visualization systems, Pre-engineering and FEED applications, Engineering information management systems, Asset lifecycle information management systems, Asset performance management systems, P&ID and piping layout design, 3D laser scanning and point cloud modeling, 3D augmented reality simulation systems, 3D virtual reality simulation based on other technologies (photometry, etc.), 3D virtual simulation for operator training, Electrical Engineering applications and HVAC design, Engineering analysis tools, Civil engineering design packages, Fabrication and construction management systems, Software implementation services, Software maintenance & support services, Software as a service including deployment (Cloud, subscription, etc.), Collaborative software for engineering workflows, Associated databases and interfaces.","materialsDescription":"<h1 class=\"align-center\">2D and 3D CAD software</h1>\r\n<p class=\"align-left\">General-purpose CAD software includes a wide range of 2D and 3D software. Before delving into the more specific types of CAD software, it’s important to understand the difference between 2D and 3D CAD and the various industries that leverage them.</p>\r\n<p class=\"align-left\">2D CAD software offers a platform to design in two dimensions. Since 2D CAD does not allow for the creation of perspectives or scale, it is often used for drawing, sketching and drafting conceptual designs. 2D CAD is often used for floor plan development, building permit drawing and building inspection planning. Since it is mainly used as a tool for conceptual design, it is also a great starting point for most 3D designs. This gives users a basic overview of dimension and scale before they move on to 3D design. 2D CAD typically runs at a significantly lower price since it does not provide the same scale of tools and breadth of features.</p>\r\n<p class=\"align-left\">3D CAD provides a platform for designing 3D objects. The main feature of this type of CAD software is 3D solid modeling. This lets designers create objects with length, width and height, allowing more accurate scaling and visualization. With this feature, users can push and pull surfaces and manipulate designs to adjust measurements. Once the 3D design is to your liking, you can transfer it to a 3D rendering software and place the designs in fully realized 3D landscapes.</p>\r\n<h1 class=\"align-center\">BIM software</h1>\r\n<p class=\"align-left\">One of the more specific types of 3D CAD software is building information modeling software, also known as BIM software. BIM software is intended to aid in the design and construction of buildings specifically. BIM software provides users with the ability to break down building parts and see how they fit into a single finalized structure. Users can isolate walls, columns, windows, doors, etc., and alter the design. Engineers, architect, and manufacturers are just some of the professionals that use BIM software on a regular basis.</p>\r\n<h1 class=\"align-center\">Civil engineering design software</h1>\r\n<p class=\"align-left\">Civil engineering design software allows users to design 3D models of municipal buildings and structures. This includes tools for railway modeling, highway design and city infrastructure planning. Similar to BIM, civil engineering design software helps in every stage of the design process by breaking it down to drafting, designing and visualizing the final product. Best app for civil engineering also helps designers determine building costs. Civil engineering design software is perfect for engineers working in public and civil departments including transportation, structural and geotech.</p>\r\n<h1 class=\"align-center\">3D printing software</h1>\r\n<p class=\"align-left\">3D printing software facilitates the printing of real-life 3D objects. When users design an object, it can bу translated into a 3D printing software. The software then relays instructions on how to print that design to an actual 3D printer. The 3D printing software sends instructions to just print out certain parts of an object, or it can print out the entirety of an object. Some CAD software doubles as 3D printing software so you can seamlessly produce actual 3D objects all from one platform. 3D printing software can be used by manufacturers and architects to build machine or building parts. This greatly reduces production costs, as manufacturers no longer need offsite locations for manufacturing. It also gives companies a rapid test drive to see how a product would look if it were mass produced.</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Engineering_Applications.png"},{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called "at home customer services" or "at home customer support."\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed. </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4766,"logo":false,"scheme":false,"title":"Cisco ONS 15454 Series","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"alias":"cisco-ons-15454-series","companyTypes":[],"description":"For over a decade, service providers and enterprises alike have relied on Cisco for metro, regional, long haul, and data center optical transport networks. These networks transport huge quantities of data at high rates over great distances, providing the foundation for all WANs.\r\n<span style=\"font-weight: bold;\">Get fourth-generation innovation</span><br />\r\nCisco ROADM innovation continues into its fourth generation with the first Single Module ROADM. It combines multidegree wavelength switching functionality with optical amplification and spectrum analysis in a single slot line card.<br />\r\n<span style=\"font-weight: bold;\">Utilize new features</span><br />\r\nAlong with advanced features, the 15454 provides wavelength switched optical network functionality. This embeds optical layer intelligence directly into network elements to support wavelength-on-demand services and dynamic restoration.<br />\r\n<span style=\"font-weight: bold;\">Gain flexible aggregation</span><br />\r\nCisco optical transport aggregation solutions integrate packet, SONET, and OTN aggregation and switching into the DWDM transport platform. Customers will enjoy efficient wavelength fill and tight communication among network layers.<br />\r\n<span style=\"font-weight: bold;\">Streamline operations</span><br />\r\nSelected on a per card basis, a mix of Layer 1 services, time division multiplexing (TDM), and packet switching technologies can be deployed where needed. Meet customer and network requirements while simplifying operations. <br />\r\n<span style=\"font-weight: bold;\">Scale to 100 Gb and beyond</span><br />\r\nCisco leads the optical transport industry as it moves toward coherent technology for DWDM transport of 100 Gb services. Powered by nLight Silicon, Cisco coherent technology will scale to even greater densities and higher bit rates.","shortDescription":"Cisco ONS 15454 Series Multiservice Transport Platforms","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":7,"sellingCount":10,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco ONS 15454 Series","keywords":"","description":"For over a decade, service providers and enterprises alike have relied on Cisco for metro, regional, long haul, and data center optical transport networks. These networks transport huge quantities of data at high rates over great distances, providing the found","og:title":"Cisco ONS 15454 Series","og:description":"For over a decade, service providers and enterprises alike have relied on Cisco for metro, regional, long haul, and data center optical transport networks. These networks transport huge quantities of data at high rates over great distances, providing the found"},"eventUrl":"","translationId":4767,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":852,"title":"Network security","alias":"network-security","description":" Network security consists of the policies and practices adopted to prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources. Network security involves the authorization of access to data in a network, which is controlled by the network administrator. Users choose or are assigned an ID and password or other authenticating information that allows them access to information and programs within their authority. Network security covers a variety of computer networks, both public and private, that are used in everyday jobs; conducting transactions and communications among businesses, government agencies and individuals. Networks can be private, such as within a company, and others which might be open to public access. Network security is involved in organizations, enterprises, and other types of institutions. It does as its title explains: it secures the network, as well as protecting and overseeing operations being done. The most common and simple way of protecting a network resource is by assigning it a unique name and a corresponding password.\r\nNetwork security starts with authentication, commonly with a username and a password. Since this requires just one detail authenticating the user name — i.e., the password—this is sometimes termed one-factor authentication. With two-factor authentication, something the user 'has' is also used (e.g., a security token or 'dongle', an ATM card, or a mobile phone); and with three-factor authentication, something the user 'is' is also used (e.g., a fingerprint or retinal scan).\r\nOnce authenticated, a firewall enforces access policies such as what services are allowed to be accessed by the network users. Though effective to prevent unauthorized access, this component may fail to check potentially harmful content such as computer worms or Trojans being transmitted over the network. Anti-virus software or an intrusion prevention system (IPS) help detect and inhibit the action of such malware. An anomaly-based intrusion detection system may also monitor the network like wireshark traffic and may be logged for audit purposes and for later high-level analysis. Newer systems combining unsupervised machine learning with full network traffic analysis can detect active network attackers from malicious insiders or targeted external attackers that have compromised a user machine or account.\r\nCommunication between two hosts using a network may be encrypted to maintain privacy.\r\nHoneypots, essentially decoy network-accessible resources, may be deployed in a network as surveillance and early-warning tools, as the honeypots are not normally accessed for legitimate purposes. Techniques used by the attackers that attempt to compromise these decoy resources are studied during and after an attack to keep an eye on new exploitation techniques. Such analysis may be used to further tighten security of the actual network being protected by the honeypot. A honeypot can also direct an attacker's attention away from legitimate servers. A honeypot encourages attackers to spend their time and energy on the decoy server while distracting their attention from the data on the real server. Similar to a honeypot, a honeynet is a network set up with intentional vulnerabilities. Its purpose is also to invite attacks so that the attacker's methods can be studied and that information can be used to increase network security. A honeynet typically contains one or more honeypots.","materialsDescription":" <span style=\"font-weight: bold;\">What is Network Security?</span>\r\nNetwork security is any action an organization takes to prevent malicious use or accidental damage to the network’s private data, its users, or their devices. The goal of network security is to keep the network running and safe for all legitimate users.\r\nBecause there are so many ways that a network can be vulnerable, network security involves a broad range of practices. These include:\r\n<ul><li><span style=\"font-weight: bold;\">Deploying active devices:</span> Using software to block malicious programs from entering, or running within, the network. Blocking users from sending or receiving suspicious-looking emails. Blocking unauthorized use of the network. Also, stopping the network's users accessing websites that are known to be dangerous.</li><li><span style=\"font-weight: bold;\">Deploying passive devices:</span> For instance, using devices and software that report unauthorized intrusions into the network, or suspicious activity by authorized users.</li><li><span style=\"font-weight: bold;\">Using preventative devices:</span> Devices that help identify potential security holes, so that network staff can fix them.</li><li><span style=\"font-weight: bold;\">Ensuring users follow safe practices:</span> Even if the software and hardware are set up to be secure, the actions of users can create security holes. Network security staff is responsible for educating members of the organization about how they can stay safe from potential threats.</li></ul>\r\n<span style=\"font-weight: bold;\">Why is Network Security Important?</span>\r\nUnless it’s properly secured, any network is vulnerable to malicious use and accidental damage. Hackers, disgruntled employees, or poor security practices within the organization can leave private data exposed, including trade secrets and customers’ private details.\r\nLosing confidential research, for example, can potentially cost an organization millions of dollars by taking away competitive advantages it paid to gain. While hackers stealing customers’ details and selling them to be used in fraud, it creates negative publicity and public mistrust of the organization.\r\nThe majority of common attacks against networks are designed to gain access to information, by spying on the communications and data of users, rather than to damage the network itself.\r\nBut attackers can do more than steal data. They may be able to damage users’ devices or manipulate systems to gain physical access to facilities. This leaves the organization’s property and members at risk of harm.\r\nCompetent network security procedures keep data secure and block vulnerable systems from outside interference. This allows the network’s users to remain safe and focus on achieving the organization’s goals.\r\n<span style=\"font-weight: bold;\">Why Do I Need Formal Education to Run a Computer Network?</span>\r\nEven the initial setup of security systems can be difficult for those unfamiliar with the field. A comprehensive security system is made of many pieces, each of which needs specialized knowledge.\r\nBeyond setup, each aspect of security is constantly evolving. New technology creates new opportunities for accidental security leaks, while hackers take advantage of holes in security to do damage as soon as they find them. Whoever is in charge of the network’s security needs to be able to understand the technical news and changes as they happen, so they can implement safety strategies right away.\r\nProperly securing your network using the latest information on vulnerabilities helps minimize the risk that attacks will succeed. Security Week reported that 44% of breaches in 2014 came from exploits that were 2-4 years old.\r\nUnfortunately, many of the technical aspects of network security are beyond those who make hiring decisions. So, the best way an organization can be sure that their network security personnel are able to properly manage the threats is to hire staff with the appropriate qualifications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_security.png"},{"id":548,"title":"Web security - Appliance","alias":"web-security-appliance","description":"A security appliance is any form of server appliance that is designed to protect computer networks from unwanted traffic. Types of network security appliance:\r\n<span style=\"font-weight: bold;\">Active devices</span> block unwanted traffic. Examples of such devices are firewalls, anti-virus scanning devices, and content filtering devices. For instance, if you want to make sure that you do not get pointless spam and other unnecessary issues, installing an active device might be a great idea. Active devices include anti-virus scanning devices, which will automatically scan throughout the network to ensure that no virus exists within the protected network. Then, there are web filtering appliances as well as firewalls, the purpose of both of which is to ensure that only useful content and traffic flows through the network and all pointless or harmful data is filtered.\r\n<span style=\"font-weight: bold;\">Passive devices detect and report on unwanted traffic.</span> A common example is intrusion detection appliances, which are installed in order to determine whether the network has been compromised in any way. These devices usually work in the background at all times.\r\n<span style=\"font-weight: bold;\">Preventative devices</span> scan networks and identify potential security problems (such as penetration testing and vulnerability assessment appliances). These devices are usually designed to 'prevent' damage to the network by identifying problems in advance. Common examples include devices that employ penetration testing as well as those devices which carry out vulnerability assessment on networks.\r\n<span style=\"font-weight: bold;\">Unified Threat Management (UTM)</span> combines features together into one system, such as some firewalls, content filtering, web caching etc. UTM devices are designed to provide users with a one-stop solution to all of their network needs and internet security appliances. As the name clearly suggests, these devices provide the features of all of the other network devices and condense them into one. These devices are designed to provide a number of different network security options in one package, hence providing networks with a simple solution. Rather than installing four different devices, users can easily install one and be done with it. The market of UTM devices has exceeded the billion dollar mark already, which just goes to show how popular these devices have become amongst network users.\r\nOne of the most popular and accessible types of web security appliance tools is the hardware <span style=\"font-weight: bold;\">keylogger.</span> This device is placed covertly between the case and keyboard with an output for the computer case and input for the keyboard. As hardware standards have changed over time, a USB hardware keylogger provides access on many devices.\r\nThe <span style=\"font-weight: bold;\">web proxy appliance</span> is basically hardware you use to manage user web access. More to the point, it's the type of device that handles the blocking or controlling of suspicious programs. It's typically placed in between network users and the worldwide web; ergo, it's most popular application is serving as a central control hub over employee Internet use by corporations and enterprises. It's the in-between gateway that serves as a termination point of sorts for online communications within a network and is capable of applying a multitude of rule-based limitations on Internet traffic, web content, and requests before they even end up with end users.\r\nAnother commonly used hardware tool is the <span style=\"font-weight: bold;\">wireless antenna.</span> These can be used to surveil a wide variety of wireless communications, including local cellular and internet service networks. More mechanical and general devices may include lockpicks or portable probes and hijack chips for compromising electronic devices through the physical circuit.\r\n<span style=\"font-weight: bold;\">Secure web gateway appliances</span> are solutions to prevent advanced threats, block unauthorized access to systems or websites, stop malware, and monitor real-time activity across websites accessed by users within the institution. Software and cloud-based platforms now perform this function as well.","materialsDescription":"<h1 class=\"align-center\"> What are the top Network Security Appliance brands?</h1>\r\n<span style=\"font-weight: bold;\">Blue Coat Systems,</span> Sunnyvale, Calif.-based Blue Coat has been part of security powerhouse Symantec since 2016.\r\n<span style=\"font-weight: bold;\">F5 Networks,</span> the Seattle-based network application delivery vendor, sold about $17.6 million in network security appliances through the channel in the second quarter, NPD said.\r\n<span style=\"font-weight: bold;\">SonicWall.</span>Firewall power player SonicWall sold about $23.5 million in network security appliances through the channel in the second quarter, according to NPD.\r\n<span style=\"font-weight: bold;\">Fortinet,</span> Sunnyvale, Calif., security software vendor Fortinet sold about $24.4 million in network security appliances through the channel in the second quarter, NPD said.\r\n<span style=\"font-weight: bold;\">Cisco Systems,</span> Cisco Systems was the quarter's growth champion, posting $77.2 million in network security appliance sales through the channel in the period, beating the previous year’s quarterly total of $62.3 million by about 24 percent, according to NPD.\r\n<span style=\"font-weight: bold;\">Palo Alto Networks.</span> With $94.2 million in network security appliance sales in the quarter, Palo Alto Networks was the best-selling network security appliance brand of the second quarter, according to NPD.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_security_Appliance.png"},{"id":513,"title":"Networking","alias":"networking","description":" Networking hardware, also known as network equipment or computer networking devices, are electronic devices which are required for communication and interaction between devices on a computer network. Specifically, they mediate data transmission in a computer network. Units which are the last receiver or generate data are called hosts or data terminal equipment.\r\nNetworking devices may include gateways, routers, network bridges, modems, wireless access points, networking cables, line drivers, switches, hubs, and repeaters; and may also include hybrid network devices such as multilayer switches, protocol converters, bridge routers, proxy servers, firewalls, network address translators, multiplexers, network interface controllers, wireless network interface controllers, ISDN terminal adapters and other related hardware.\r\nThe most common kind of networking hardware today is a copper-based Ethernet adapter which is a standard inclusion on most modern computer systems. Wireless networking has become increasingly popular, especially for portable and handheld devices.\r\nOther networking hardware used in computers includes data center equipment (such as file servers, database servers and storage areas), network services (such as DNS, DHCP, email, etc.) as well as devices which assure content delivery.\r\nTaking a wider view, mobile phones, tablet computers and devices associated with the internet of things may also be considered networking hardware. As technology advances and IP-based networks are integrated into building infrastructure and household utilities, network hardware will become an ambiguous term owing to the vastly increasing number of network capable endpoints.","materialsDescription":" <span style=\"font-weight: bold;\">What is network equipment?</span>\r\nNetwork equipment - devices necessary for the operation of a computer network, for example: a router, switch, hub, patch panel, etc. You can distinguish between active and passive network equipment.\r\n<span style=\"font-weight: bold;\">What is an active network equipment?</span>\r\nActive networking equipment is equipment followed by some “smart” feature. That is, a router, switch (switch), etc. are active network equipment.\r\n<span style=\"font-weight: bold;\">What is passive network equipment?</span>\r\nPassive network equipment - equipment not endowed with "intellectual" features. For example - cable system: cable (coaxial and twisted pair (UTP/STP)), plug / socket (RG58, RJ45, RJ11, GG45), repeater (repeater), patch panel, hub (hub), balun (balun) for coaxial cables (RG-58), etc. Also, passive equipment can include mounting cabinets and racks, telecommunication cabinets.\r\n<span style=\"font-weight: bold;\">What are the main network components?</span>\r\nThe main components of the network are workstations, servers, transmission media (cables) and network equipment.\r\n<span style=\"font-weight: bold;\">What are workstations?</span>\r\nWorkstations are network computers where network users implement application tasks.\r\n<span style=\"font-weight: bold;\">What are network servers?</span>\r\nNetwork servers - hardware and software systems that perform the functions of controlling the distribution of network shared resources. A server can be any computer connected to the network on which the resources used by other devices on the local network are located. As the server hardware, fairly powerful computers are used.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Networking.png"},{"id":172,"title":"WLAN - wireless network","alias":"wlan-wireless-network","description":"Unified Communications (UC) is a marketing buzzword describing the integration of real-time, enterprise, communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not necessarily a single product, but a set of products that provides a consistent unified user-interface and user-experience across multiple devices and media-types.\r\n\r\nIn its broadest sense, UC can encompass all forms of communications that are exchanged via a network to include other forms of communications such as Internet Protocol Television (IPTV) and digital signage Communications as they become an integrated part of the network communications deployment and may be directed as one-to-one communications or broadcast communications from one to many.\r\n\r\nUC allows an individual to send a message on one medium, and receive the same communication on another medium. For example, one can receive a voicemail message and choose to access it through e-mail or a cell phone. If the sender is online according to the presence information and currently accepts calls, the response can be sent immediately through text chat or video call. Otherwise, it may be sent as a non-real-time message that can be accessed through a variety of media.\r\n\r\nSource: https://en.wikipedia.org/wiki/Unified_communications","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/WLAN_-_wireless_network.png"},{"id":475,"title":"Network Management - Hardware","alias":"network-management-hardware","description":" Your business is much more than just a machine that dispenses products or services in exchange for money. It’s akin to a living and breathing thing. Just as with the human body, in business, all the parts are interconnected and work together to move things forward.\r\nIf a company’s management is the brain, then its employees are the muscles. Muscles don’t work without the oxygen carried to them by the blood. Blood doesn’t pump through the body without the heart and circulatory system.\r\nData moves through your network like blood through veins, delivering vital information to employees who need it to do their jobs. In a business sense, the digital network is the heart and circulatory system. Without a properly functioning network, the entire business collapses. That’s why keeping networks healthy is vitally important. Just as keeping the heart healthy is critical to living a healthy life, a healthy network is a key to a thriving business. It starts with network management.\r\nNetwork management is hardware with a broad range of functions including activities, methods, procedures and the use of tools to administrate, operate, and reliably maintain computer network systems.\r\nStrictly speaking, network Management does not include terminal equipment (PCs, workstations, printers, etc.). Rather, it concerns the reliability, efficiency and capacity/capabilities of data transfer channels.","materialsDescription":" <span style=\"font-weight: bold;\">What Is Network Management?</span>\r\nNetwork management refers to the processes, tools, and applications used to administer, operate and maintain network infrastructure. Performance management and fault analysis also fall into the category of network management. To put it simply, network management is the process of keeping your network healthy, which keeps your business healthy.\r\n<span style=\"font-weight: bold;\">What Are the Components of Network Management?</span>\r\nThe definition of network management is often broad, as network management involves several different components. Here are some of the terms you’ll often hear when network management or network management software is talked about:\r\n<ul><li>Network administration</li><li>Network maintenance</li><li>Network operation</li><li>Network provisioning</li><li>Network security</li></ul>\r\n<span style=\"font-weight: bold;\">Why Is Network Management so Important When It Comes to Network Infrastructure?</span>\r\nThe whole point of network management is to keep the network infrastructure running smoothly and efficiently. Network management helps you:\r\n<ul><li><span style=\"font-style: italic;\">Avoid costly network disruptions.</span> Network downtime can be very costly. In fact, industry research shows the cost can be up to $5,600 per minute or more than $300K per hour. Network disruptions take more than just a financial toll. They also have a negative impact on customer relationships. Slow and unresponsive corporate networks make it harder for employees to serve customers. And customers who feel underserved could be quick to leave.</li><li><span style=\"font-style: italic;\">Improve IT productivity.</span> By monitoring every aspect of the network, an effective network management system does many jobs at once. This frees up IT staff to focus on other things.</li><li><span style=\"font-style: italic;\">Improve network security.</span> With a focus on network management, it’s easy to identify and respond to threats before they propagate and impact end-users. Network management also aims to ensure regulatory and compliance requirements are met.</li><li><span style=\"font-style: italic;\">Gain a holistic view of network performance.</span> Network management gives you a complete view of how your network is performing. It enables you to identify issues and fix them quickly.</li></ul>\r\n<span style=\"font-weight: bold;\">What Are the Challenges of Maintaining Effective Network Management and Network Infrastructure?</span>\r\nNetwork infrastructures can be complex. Because of that complexity, maintaining effective network management is difficult. Advances in technology and the cloud have increased user expectations for faster network speeds and network availability. On top of that, security threats are becoming ever more advanced, varied and numerous. And if you have a large network, it incorporates several devices, systems, and tools that all need to work together seamlessly. As your network scales and your company grows, new potential points of failure are introduced. Increased costs also come into play.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_Management_Hardware__1_.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"},{"id":8,"title":"Reduce Production Timelines"},{"id":10,"title":"Ensure Compliance"},{"id":252,"title":"Increase Customer Base"},{"id":262,"title":"Support Customers"},{"id":263,"title":"Develop Sales Channels"},{"id":307,"title":"Enhance Competitive Ability"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":175,"title":"Aging IT infrastructure"},{"id":177,"title":"Decentralized IT systems"},{"id":340,"title":"Low quality of customer service"},{"id":354,"title":"Low bandwidth data channels"},{"id":400,"title":"High costs"}]}},"categories":[{"id":57,"title":"Engineering Applications","alias":"engineering-applications","description":"Specific segmentations of <span style=\"font-weight: bold;\">Engineering Applications</span> include software packages, such as 2D CAD, 3D CAD, engineering analysis, project software and services, collaborative engineering software, and asset information management. These tools are used not only for asset creation but also to manage data and information throughout the lifecycle of physical assets in both infrastructure and industry. Application of optimization techniques in engineering provides as-built information to owners for operations and maintenance requirements, as well as a document for any modifications to the facility.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Computer-aided design (CAD)</span> is the use of computers (or workstations) to aid in the creation, modification, analysis, or optimization of a design. CAD software is used to increase the productivity of the designer, improve the quality of design, improve communications through documentation, and to create a database for manufacturing. Computer engineering and intelligent systems output is often in the form of electronic files for print, machining, or other manufacturing operations. \r\nIts use in designing electronic systems is known as electronic design automation (EDA). Application of CAD in mechanical engineering is known as mechanical design automation (MDA) or computer-aided drafting (CAD), which includes the process of creating a technical drawing with the use of computer software.\r\nCAD software for mechanical design uses either vector-based graphics to depict the objects of traditional drafting, or may also produce raster graphics showing the overall appearance of designed objects. However, it involves more than just shapes. As in the manual drafting of technical and engineering drawings, the output of CAD must convey information, such as materials, processes, dimensions, and tolerances, according to application-specific conventions.\r\nCAD is an important industrial art extensively used in many engineering applications, including automotive, shipbuilding, and aerospace industries, industrial and architectural design, electrical engineering app, prosthetics, environmental engineering applications, and many more. \r\nEngineering apps and software are: 2D layout and CAD software, 3D design and visualization systems, Pre-engineering and FEED applications, Engineering information management systems, Asset lifecycle information management systems, Asset performance management systems, P&ID and piping layout design, 3D laser scanning and point cloud modeling, 3D augmented reality simulation systems, 3D virtual reality simulation based on other technologies (photometry, etc.), 3D virtual simulation for operator training, Electrical Engineering applications and HVAC design, Engineering analysis tools, Civil engineering design packages, Fabrication and construction management systems, Software implementation services, Software maintenance & support services, Software as a service including deployment (Cloud, subscription, etc.), Collaborative software for engineering workflows, Associated databases and interfaces.","materialsDescription":"<h1 class=\"align-center\">2D and 3D CAD software</h1>\r\n<p class=\"align-left\">General-purpose CAD software includes a wide range of 2D and 3D software. Before delving into the more specific types of CAD software, it’s important to understand the difference between 2D and 3D CAD and the various industries that leverage them.</p>\r\n<p class=\"align-left\">2D CAD software offers a platform to design in two dimensions. Since 2D CAD does not allow for the creation of perspectives or scale, it is often used for drawing, sketching and drafting conceptual designs. 2D CAD is often used for floor plan development, building permit drawing and building inspection planning. Since it is mainly used as a tool for conceptual design, it is also a great starting point for most 3D designs. This gives users a basic overview of dimension and scale before they move on to 3D design. 2D CAD typically runs at a significantly lower price since it does not provide the same scale of tools and breadth of features.</p>\r\n<p class=\"align-left\">3D CAD provides a platform for designing 3D objects. The main feature of this type of CAD software is 3D solid modeling. This lets designers create objects with length, width and height, allowing more accurate scaling and visualization. With this feature, users can push and pull surfaces and manipulate designs to adjust measurements. Once the 3D design is to your liking, you can transfer it to a 3D rendering software and place the designs in fully realized 3D landscapes.</p>\r\n<h1 class=\"align-center\">BIM software</h1>\r\n<p class=\"align-left\">One of the more specific types of 3D CAD software is building information modeling software, also known as BIM software. BIM software is intended to aid in the design and construction of buildings specifically. BIM software provides users with the ability to break down building parts and see how they fit into a single finalized structure. Users can isolate walls, columns, windows, doors, etc., and alter the design. Engineers, architect, and manufacturers are just some of the professionals that use BIM software on a regular basis.</p>\r\n<h1 class=\"align-center\">Civil engineering design software</h1>\r\n<p class=\"align-left\">Civil engineering design software allows users to design 3D models of municipal buildings and structures. This includes tools for railway modeling, highway design and city infrastructure planning. Similar to BIM, civil engineering design software helps in every stage of the design process by breaking it down to drafting, designing and visualizing the final product. Best app for civil engineering also helps designers determine building costs. Civil engineering design software is perfect for engineers working in public and civil departments including transportation, structural and geotech.</p>\r\n<h1 class=\"align-center\">3D printing software</h1>\r\n<p class=\"align-left\">3D printing software facilitates the printing of real-life 3D objects. When users design an object, it can bу translated into a 3D printing software. The software then relays instructions on how to print that design to an actual 3D printer. The 3D printing software sends instructions to just print out certain parts of an object, or it can print out the entirety of an object. Some CAD software doubles as 3D printing software so you can seamlessly produce actual 3D objects all from one platform. 3D printing software can be used by manufacturers and architects to build machine or building parts. This greatly reduces production costs, as manufacturers no longer need offsite locations for manufacturing. It also gives companies a rapid test drive to see how a product would look if it were mass produced.</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Engineering_Applications.png"},{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called "at home customer services" or "at home customer support."\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed. </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"},{"id":852,"title":"Network security","alias":"network-security","description":" Network security consists of the policies and practices adopted to prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources. Network security involves the authorization of access to data in a network, which is controlled by the network administrator. Users choose or are assigned an ID and password or other authenticating information that allows them access to information and programs within their authority. Network security covers a variety of computer networks, both public and private, that are used in everyday jobs; conducting transactions and communications among businesses, government agencies and individuals. Networks can be private, such as within a company, and others which might be open to public access. Network security is involved in organizations, enterprises, and other types of institutions. It does as its title explains: it secures the network, as well as protecting and overseeing operations being done. The most common and simple way of protecting a network resource is by assigning it a unique name and a corresponding password.\r\nNetwork security starts with authentication, commonly with a username and a password. Since this requires just one detail authenticating the user name — i.e., the password—this is sometimes termed one-factor authentication. With two-factor authentication, something the user 'has' is also used (e.g., a security token or 'dongle', an ATM card, or a mobile phone); and with three-factor authentication, something the user 'is' is also used (e.g., a fingerprint or retinal scan).\r\nOnce authenticated, a firewall enforces access policies such as what services are allowed to be accessed by the network users. Though effective to prevent unauthorized access, this component may fail to check potentially harmful content such as computer worms or Trojans being transmitted over the network. Anti-virus software or an intrusion prevention system (IPS) help detect and inhibit the action of such malware. An anomaly-based intrusion detection system may also monitor the network like wireshark traffic and may be logged for audit purposes and for later high-level analysis. Newer systems combining unsupervised machine learning with full network traffic analysis can detect active network attackers from malicious insiders or targeted external attackers that have compromised a user machine or account.\r\nCommunication between two hosts using a network may be encrypted to maintain privacy.\r\nHoneypots, essentially decoy network-accessible resources, may be deployed in a network as surveillance and early-warning tools, as the honeypots are not normally accessed for legitimate purposes. Techniques used by the attackers that attempt to compromise these decoy resources are studied during and after an attack to keep an eye on new exploitation techniques. Such analysis may be used to further tighten security of the actual network being protected by the honeypot. A honeypot can also direct an attacker's attention away from legitimate servers. A honeypot encourages attackers to spend their time and energy on the decoy server while distracting their attention from the data on the real server. Similar to a honeypot, a honeynet is a network set up with intentional vulnerabilities. Its purpose is also to invite attacks so that the attacker's methods can be studied and that information can be used to increase network security. A honeynet typically contains one or more honeypots.","materialsDescription":" <span style=\"font-weight: bold;\">What is Network Security?</span>\r\nNetwork security is any action an organization takes to prevent malicious use or accidental damage to the network’s private data, its users, or their devices. The goal of network security is to keep the network running and safe for all legitimate users.\r\nBecause there are so many ways that a network can be vulnerable, network security involves a broad range of practices. These include:\r\n<ul><li><span style=\"font-weight: bold;\">Deploying active devices:</span> Using software to block malicious programs from entering, or running within, the network. Blocking users from sending or receiving suspicious-looking emails. Blocking unauthorized use of the network. Also, stopping the network's users accessing websites that are known to be dangerous.</li><li><span style=\"font-weight: bold;\">Deploying passive devices:</span> For instance, using devices and software that report unauthorized intrusions into the network, or suspicious activity by authorized users.</li><li><span style=\"font-weight: bold;\">Using preventative devices:</span> Devices that help identify potential security holes, so that network staff can fix them.</li><li><span style=\"font-weight: bold;\">Ensuring users follow safe practices:</span> Even if the software and hardware are set up to be secure, the actions of users can create security holes. Network security staff is responsible for educating members of the organization about how they can stay safe from potential threats.</li></ul>\r\n<span style=\"font-weight: bold;\">Why is Network Security Important?</span>\r\nUnless it’s properly secured, any network is vulnerable to malicious use and accidental damage. Hackers, disgruntled employees, or poor security practices within the organization can leave private data exposed, including trade secrets and customers’ private details.\r\nLosing confidential research, for example, can potentially cost an organization millions of dollars by taking away competitive advantages it paid to gain. While hackers stealing customers’ details and selling them to be used in fraud, it creates negative publicity and public mistrust of the organization.\r\nThe majority of common attacks against networks are designed to gain access to information, by spying on the communications and data of users, rather than to damage the network itself.\r\nBut attackers can do more than steal data. They may be able to damage users’ devices or manipulate systems to gain physical access to facilities. This leaves the organization’s property and members at risk of harm.\r\nCompetent network security procedures keep data secure and block vulnerable systems from outside interference. This allows the network’s users to remain safe and focus on achieving the organization’s goals.\r\n<span style=\"font-weight: bold;\">Why Do I Need Formal Education to Run a Computer Network?</span>\r\nEven the initial setup of security systems can be difficult for those unfamiliar with the field. A comprehensive security system is made of many pieces, each of which needs specialized knowledge.\r\nBeyond setup, each aspect of security is constantly evolving. New technology creates new opportunities for accidental security leaks, while hackers take advantage of holes in security to do damage as soon as they find them. Whoever is in charge of the network’s security needs to be able to understand the technical news and changes as they happen, so they can implement safety strategies right away.\r\nProperly securing your network using the latest information on vulnerabilities helps minimize the risk that attacks will succeed. Security Week reported that 44% of breaches in 2014 came from exploits that were 2-4 years old.\r\nUnfortunately, many of the technical aspects of network security are beyond those who make hiring decisions. So, the best way an organization can be sure that their network security personnel are able to properly manage the threats is to hire staff with the appropriate qualifications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_security.png"},{"id":548,"title":"Web security - Appliance","alias":"web-security-appliance","description":"A security appliance is any form of server appliance that is designed to protect computer networks from unwanted traffic. Types of network security appliance:\r\n<span style=\"font-weight: bold;\">Active devices</span> block unwanted traffic. Examples of such devices are firewalls, anti-virus scanning devices, and content filtering devices. For instance, if you want to make sure that you do not get pointless spam and other unnecessary issues, installing an active device might be a great idea. Active devices include anti-virus scanning devices, which will automatically scan throughout the network to ensure that no virus exists within the protected network. Then, there are web filtering appliances as well as firewalls, the purpose of both of which is to ensure that only useful content and traffic flows through the network and all pointless or harmful data is filtered.\r\n<span style=\"font-weight: bold;\">Passive devices detect and report on unwanted traffic.</span> A common example is intrusion detection appliances, which are installed in order to determine whether the network has been compromised in any way. These devices usually work in the background at all times.\r\n<span style=\"font-weight: bold;\">Preventative devices</span> scan networks and identify potential security problems (such as penetration testing and vulnerability assessment appliances). These devices are usually designed to 'prevent' damage to the network by identifying problems in advance. Common examples include devices that employ penetration testing as well as those devices which carry out vulnerability assessment on networks.\r\n<span style=\"font-weight: bold;\">Unified Threat Management (UTM)</span> combines features together into one system, such as some firewalls, content filtering, web caching etc. UTM devices are designed to provide users with a one-stop solution to all of their network needs and internet security appliances. As the name clearly suggests, these devices provide the features of all of the other network devices and condense them into one. These devices are designed to provide a number of different network security options in one package, hence providing networks with a simple solution. Rather than installing four different devices, users can easily install one and be done with it. The market of UTM devices has exceeded the billion dollar mark already, which just goes to show how popular these devices have become amongst network users.\r\nOne of the most popular and accessible types of web security appliance tools is the hardware <span style=\"font-weight: bold;\">keylogger.</span> This device is placed covertly between the case and keyboard with an output for the computer case and input for the keyboard. As hardware standards have changed over time, a USB hardware keylogger provides access on many devices.\r\nThe <span style=\"font-weight: bold;\">web proxy appliance</span> is basically hardware you use to manage user web access. More to the point, it's the type of device that handles the blocking or controlling of suspicious programs. It's typically placed in between network users and the worldwide web; ergo, it's most popular application is serving as a central control hub over employee Internet use by corporations and enterprises. It's the in-between gateway that serves as a termination point of sorts for online communications within a network and is capable of applying a multitude of rule-based limitations on Internet traffic, web content, and requests before they even end up with end users.\r\nAnother commonly used hardware tool is the <span style=\"font-weight: bold;\">wireless antenna.</span> These can be used to surveil a wide variety of wireless communications, including local cellular and internet service networks. More mechanical and general devices may include lockpicks or portable probes and hijack chips for compromising electronic devices through the physical circuit.\r\n<span style=\"font-weight: bold;\">Secure web gateway appliances</span> are solutions to prevent advanced threats, block unauthorized access to systems or websites, stop malware, and monitor real-time activity across websites accessed by users within the institution. Software and cloud-based platforms now perform this function as well.","materialsDescription":"<h1 class=\"align-center\"> What are the top Network Security Appliance brands?</h1>\r\n<span style=\"font-weight: bold;\">Blue Coat Systems,</span> Sunnyvale, Calif.-based Blue Coat has been part of security powerhouse Symantec since 2016.\r\n<span style=\"font-weight: bold;\">F5 Networks,</span> the Seattle-based network application delivery vendor, sold about $17.6 million in network security appliances through the channel in the second quarter, NPD said.\r\n<span style=\"font-weight: bold;\">SonicWall.</span>Firewall power player SonicWall sold about $23.5 million in network security appliances through the channel in the second quarter, according to NPD.\r\n<span style=\"font-weight: bold;\">Fortinet,</span> Sunnyvale, Calif., security software vendor Fortinet sold about $24.4 million in network security appliances through the channel in the second quarter, NPD said.\r\n<span style=\"font-weight: bold;\">Cisco Systems,</span> Cisco Systems was the quarter's growth champion, posting $77.2 million in network security appliance sales through the channel in the period, beating the previous year’s quarterly total of $62.3 million by about 24 percent, according to NPD.\r\n<span style=\"font-weight: bold;\">Palo Alto Networks.</span> With $94.2 million in network security appliance sales in the quarter, Palo Alto Networks was the best-selling network security appliance brand of the second quarter, according to NPD.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_security_Appliance.png"},{"id":513,"title":"Networking","alias":"networking","description":" Networking hardware, also known as network equipment or computer networking devices, are electronic devices which are required for communication and interaction between devices on a computer network. Specifically, they mediate data transmission in a computer network. Units which are the last receiver or generate data are called hosts or data terminal equipment.\r\nNetworking devices may include gateways, routers, network bridges, modems, wireless access points, networking cables, line drivers, switches, hubs, and repeaters; and may also include hybrid network devices such as multilayer switches, protocol converters, bridge routers, proxy servers, firewalls, network address translators, multiplexers, network interface controllers, wireless network interface controllers, ISDN terminal adapters and other related hardware.\r\nThe most common kind of networking hardware today is a copper-based Ethernet adapter which is a standard inclusion on most modern computer systems. Wireless networking has become increasingly popular, especially for portable and handheld devices.\r\nOther networking hardware used in computers includes data center equipment (such as file servers, database servers and storage areas), network services (such as DNS, DHCP, email, etc.) as well as devices which assure content delivery.\r\nTaking a wider view, mobile phones, tablet computers and devices associated with the internet of things may also be considered networking hardware. As technology advances and IP-based networks are integrated into building infrastructure and household utilities, network hardware will become an ambiguous term owing to the vastly increasing number of network capable endpoints.","materialsDescription":" <span style=\"font-weight: bold;\">What is network equipment?</span>\r\nNetwork equipment - devices necessary for the operation of a computer network, for example: a router, switch, hub, patch panel, etc. You can distinguish between active and passive network equipment.\r\n<span style=\"font-weight: bold;\">What is an active network equipment?</span>\r\nActive networking equipment is equipment followed by some “smart” feature. That is, a router, switch (switch), etc. are active network equipment.\r\n<span style=\"font-weight: bold;\">What is passive network equipment?</span>\r\nPassive network equipment - equipment not endowed with "intellectual" features. For example - cable system: cable (coaxial and twisted pair (UTP/STP)), plug / socket (RG58, RJ45, RJ11, GG45), repeater (repeater), patch panel, hub (hub), balun (balun) for coaxial cables (RG-58), etc. Also, passive equipment can include mounting cabinets and racks, telecommunication cabinets.\r\n<span style=\"font-weight: bold;\">What are the main network components?</span>\r\nThe main components of the network are workstations, servers, transmission media (cables) and network equipment.\r\n<span style=\"font-weight: bold;\">What are workstations?</span>\r\nWorkstations are network computers where network users implement application tasks.\r\n<span style=\"font-weight: bold;\">What are network servers?</span>\r\nNetwork servers - hardware and software systems that perform the functions of controlling the distribution of network shared resources. A server can be any computer connected to the network on which the resources used by other devices on the local network are located. As the server hardware, fairly powerful computers are used.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Networking.png"},{"id":172,"title":"WLAN - wireless network","alias":"wlan-wireless-network","description":"Unified Communications (UC) is a marketing buzzword describing the integration of real-time, enterprise, communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not necessarily a single product, but a set of products that provides a consistent unified user-interface and user-experience across multiple devices and media-types.\r\n\r\nIn its broadest sense, UC can encompass all forms of communications that are exchanged via a network to include other forms of communications such as Internet Protocol Television (IPTV) and digital signage Communications as they become an integrated part of the network communications deployment and may be directed as one-to-one communications or broadcast communications from one to many.\r\n\r\nUC allows an individual to send a message on one medium, and receive the same communication on another medium. For example, one can receive a voicemail message and choose to access it through e-mail or a cell phone. If the sender is online according to the presence information and currently accepts calls, the response can be sent immediately through text chat or video call. Otherwise, it may be sent as a non-real-time message that can be accessed through a variety of media.\r\n\r\nSource: https://en.wikipedia.org/wiki/Unified_communications","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/WLAN_-_wireless_network.png"},{"id":475,"title":"Network Management - Hardware","alias":"network-management-hardware","description":" Your business is much more than just a machine that dispenses products or services in exchange for money. It’s akin to a living and breathing thing. Just as with the human body, in business, all the parts are interconnected and work together to move things forward.\r\nIf a company’s management is the brain, then its employees are the muscles. Muscles don’t work without the oxygen carried to them by the blood. Blood doesn’t pump through the body without the heart and circulatory system.\r\nData moves through your network like blood through veins, delivering vital information to employees who need it to do their jobs. In a business sense, the digital network is the heart and circulatory system. Without a properly functioning network, the entire business collapses. That’s why keeping networks healthy is vitally important. Just as keeping the heart healthy is critical to living a healthy life, a healthy network is a key to a thriving business. It starts with network management.\r\nNetwork management is hardware with a broad range of functions including activities, methods, procedures and the use of tools to administrate, operate, and reliably maintain computer network systems.\r\nStrictly speaking, network Management does not include terminal equipment (PCs, workstations, printers, etc.). Rather, it concerns the reliability, efficiency and capacity/capabilities of data transfer channels.","materialsDescription":" <span style=\"font-weight: bold;\">What Is Network Management?</span>\r\nNetwork management refers to the processes, tools, and applications used to administer, operate and maintain network infrastructure. Performance management and fault analysis also fall into the category of network management. To put it simply, network management is the process of keeping your network healthy, which keeps your business healthy.\r\n<span style=\"font-weight: bold;\">What Are the Components of Network Management?</span>\r\nThe definition of network management is often broad, as network management involves several different components. Here are some of the terms you’ll often hear when network management or network management software is talked about:\r\n<ul><li>Network administration</li><li>Network maintenance</li><li>Network operation</li><li>Network provisioning</li><li>Network security</li></ul>\r\n<span style=\"font-weight: bold;\">Why Is Network Management so Important When It Comes to Network Infrastructure?</span>\r\nThe whole point of network management is to keep the network infrastructure running smoothly and efficiently. Network management helps you:\r\n<ul><li><span style=\"font-style: italic;\">Avoid costly network disruptions.</span> Network downtime can be very costly. In fact, industry research shows the cost can be up to $5,600 per minute or more than $300K per hour. Network disruptions take more than just a financial toll. They also have a negative impact on customer relationships. Slow and unresponsive corporate networks make it harder for employees to serve customers. And customers who feel underserved could be quick to leave.</li><li><span style=\"font-style: italic;\">Improve IT productivity.</span> By monitoring every aspect of the network, an effective network management system does many jobs at once. This frees up IT staff to focus on other things.</li><li><span style=\"font-style: italic;\">Improve network security.</span> With a focus on network management, it’s easy to identify and respond to threats before they propagate and impact end-users. Network management also aims to ensure regulatory and compliance requirements are met.</li><li><span style=\"font-style: italic;\">Gain a holistic view of network performance.</span> Network management gives you a complete view of how your network is performing. It enables you to identify issues and fix them quickly.</li></ul>\r\n<span style=\"font-weight: bold;\">What Are the Challenges of Maintaining Effective Network Management and Network Infrastructure?</span>\r\nNetwork infrastructures can be complex. Because of that complexity, maintaining effective network management is difficult. Advances in technology and the cloud have increased user expectations for faster network speeds and network availability. On top of that, security threats are becoming ever more advanced, varied and numerous. And if you have a large network, it incorporates several devices, systems, and tools that all need to work together seamlessly. As your network scales and your company grows, new potential points of failure are introduced. Increased costs also come into play.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_Management_Hardware__1_.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"http://snt.ua/about_us/company/68618.ua.php","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":63,"title":"Cisco Nexus 7000 for Bank","description":"Description is not ready yet","alias":"cisco-nexus-7000-for-bank","roi":0,"seo":{"title":"Cisco Nexus 7000 for Bank","keywords":"","description":"Description is not ready yet","og:title":"Cisco Nexus 7000 for Bank","og:description":"Description is not ready yet"},"deal_info":"","user":{"id":203,"title":"State Savings Bank of Ukraine","logoURL":"https://old.roi4cio.com/uploads/roi/company/oschadbank.png","alias":"oshchadbank","address":"","roles":[],"description":"The State Savings Bank of Ukraine, or Oschadbank is a public joint-stock company based in Ukraine. It was established by Decree of the Cabinet of Ministers of Ukraine on May 21, 1999, through the transformation of its predecessor, the State Specialized Commercial Savings Bank of Ukraine into a Joint-Stock Company.\r\nThe State Savings Bank of Ukraine is one of the largest financial institutions of Ukraine and one of three systemically important banks (including Ukreximbank and PrivatBank) nominated by National Bank of Ukraine every year since 2015 when classification requirement came into force.\r\nBy the end of 2016, the bank had 3,650 branches and 2,850 ATMs throughout the country which carry out various functions, such as the disbursement of pensions, social aid, processing of utility payments and other banking transactions. Together with PrivatBank, Oschadbank is one of the only two Ukrainian banks whose clients' time deposits are fully guaranteed by state law compared to total of 200,000 in other banks in case of bank liquidation.\r\nSource: https://en.wikipedia.org/wiki/State_Savings_Bank_of_Ukraine","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":6,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.oschadbank.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"State Savings Bank of Ukraine","keywords":"Ukraine, Decree, Cabinet, Ministers, 1999, with, established, Company","description":"The State Savings Bank of Ukraine, or Oschadbank is a public joint-stock company based in Ukraine. It was established by Decree of the Cabinet of Ministers of Ukraine on May 21, 1999, through the transformation of its predecessor, the State Specialized Commerc","og:title":"State Savings Bank of Ukraine","og:description":"The State Savings Bank of Ukraine, or Oschadbank is a public joint-stock company based in Ukraine. It was established by Decree of the Cabinet of Ministers of Ukraine on May 21, 1999, through the transformation of its predecessor, the State Specialized Commerc","og:image":"https://old.roi4cio.com/uploads/roi/company/oschadbank.png"},"eventUrl":""},"supplier":{"id":1392,"title":"S&T Ukraine","logoURL":"https://old.roi4cio.com/uploads/roi/company/S_T_Ukraine.png","alias":"ehs-ehnd-ti-ukraina","address":"","roles":[],"description":"S&T Ukraine was established in 1993 and today we are in TOP3 of Ukrainian systems integrators. We hold leading positions in the field of design and implementation of corporate integrated information systems, complex network and telecom solutions as well as provision of IT services in Ukraine.<br />There are more than 130 employees working at S&T Ukraine now. We pay utmost attention to growing skills of our team. Not only we employ best experts around but also invest seriously into their further training and education.<br />S&T Ukraine closely co-operates with a number of global IT vendors ans holds top partner statuses with them. Cisco, EMC, IBM, HPЕ, Microsoft, Oracle and many more are among them.<br />S&T has subsidiaries in more than 18 countries of Central and Eastern Europe.<br /><br />","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":182,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":15,"vendorImplementationsCount":0,"vendorPartnersCount":7,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.snt.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"S&T Ukraine","keywords":"Ukraine, more, with, than, them, systems, also, around","description":"S&T Ukraine was established in 1993 and today we are in TOP3 of Ukrainian systems integrators. We hold leading positions in the field of design and implementation of corporate integrated information systems, complex network and telecom solutions as well as","og:title":"S&T Ukraine","og:description":"S&T Ukraine was established in 1993 and today we are in TOP3 of Ukrainian systems integrators. We hold leading positions in the field of design and implementation of corporate integrated information systems, complex network and telecom solutions as well as","og:image":"https://old.roi4cio.com/uploads/roi/company/S_T_Ukraine.png"},"eventUrl":""},"vendors":[{"id":170,"title":"Cisco","logoURL":"https://old.roi4cio.com/uploads/roi/company/Cisco_logo.png","alias":"cisco","address":"","roles":[],"description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, Cisco dominates the Internet Protocol (IP) -based network equipment segment, and also manufactures cybersecurity, video conferencing systems, and other network equipment and software. In addition, Cisco offers a number of cloud services. Cisco's primary customers are large enterprises and telecommunications service providers, but the company also sells products aimed at small businesses and the public sector. </span>\r\n\r\n<span lang=\"en\">Cisco offers products and services in four categories. The company's infrastructure platforms generate more than half of its revenue. This includes switching devices, routing devices, wireless communications, and data processing solutions. Applications that account for over 10% of revenue are primarily software related to networking and data processing platforms. </span>\r\n\r\n<span lang=\"en\">Applications include collaboration tools (unified communications, Cisco TelePresence video conferencing) as well as AppDynamics and Internet of Things software. The cybersecurity product category generates more than 5% of the company's revenue and includes network security, email security, identity and access, advanced threat protection, and unified exposure management products. In addition, Cisco offers consulting services. </span>\r\n\r\n<span lang=\"en\">Cisco's total revenue in fiscal 2020 was nearly $ 50 billion. The company is expanding its research and development (R&D) investments in areas such as the cloud platform, remote collaboration platform, analytics and telecommunications technologies.</span>","companyTypes":[],"products":{},"vendoredProductsCount":29,"suppliedProductsCount":29,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":7,"vendorImplementationsCount":42,"vendorPartnersCount":0,"supplierPartnersCount":125,"b4r":0,"categories":{},"companyUrl":"https://www.cisco.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Cisco","keywords":"Index, networking, Cisco, company, Russell, 1000, June, Average","description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, ","og:title":"Cisco","og:description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, ","og:image":"https://old.roi4cio.com/uploads/roi/company/Cisco_logo.png"},"eventUrl":""}],"products":[{"id":411,"logo":false,"scheme":false,"title":"Cisco Nexus 7000 Series Switches","vendorVerified":0,"rating":"2.40","implementationsCount":2,"suppliersCount":0,"alias":"cisco-nexus-7000-series-switches","companyTypes":[],"description":"Build a Next-Generation Network\r\n\r\nCisco Nexus 7000 Series Switches create the network foundation for your next-generation Unified Fabric data center. Modular switches, including the Cisco Nexus 7000 and 7700 Series, deliver a comprehensive Cisco NX-OS feature set and open source programmable tools for software-defined network (SDN) deployments. They offer high-density 10, 40, and 100 Gigabit Ethernet with application awareness and performance analytics\r\n\r\nFeatures and Capabilities\r\n\r\nHigh Performance with Comprehensive Feature Set\r\nCisco Nexus 7000 Series Switches offer one of the most comprehensive data center network feature sets in a single platform. They offer high performance, high port density, and a full feature set for data center aggregation, end-of-row, and data center interconnect (DCI) deployments in a highly resilient modular platform.\r\n\r\nThe Cisco Nexus 7000 Series runs on Cisco NX-OS Software. It was specifically developed for the most mission-critical enterprise and service provider deployments.\r\n\r\nThe Cisco Nexus 7000 Series was designed around three principles:\r\n\r\nInfrastructure Scalability\r\nVirtualization, efficient power and cooling, cloud scale with automation, high density, and performance all support efficient data center growth.\r\n\r\nOperational Continuity\r\nThe design integrates hardware, NX-OS software features, and management to support zero-downtime environments.\r\n\r\nTransport Flexibility\r\nYou can incrementally and cost-effectively adopt new networking technologies.\r\n\r\nTechnologies that you can support include:\r\n\r\nRemote Integrated Service Engine (RISE)\r\nDynamic Fabric Automation (DFA)\r\nCisco Overlay Transport Virtualization (OTV)\r\nCisco FabricPath\r\nFibre Channel over Ethernet (FCoE)\r\nCisco Locator/ID Separation Protocol (LISP)\r\nCisco IOS Multiprotocol Label Switching (MPLS)\r\n\r\nInnovations\r\n\r\nNext-Generation Nexus 7700 M3-Series Modules: These feature-rich I/O modules deliver enhanced security, wire-rate performance with deep buffers, and high-capacity TCAMs for low-latency, highly secure, and scalable data centers.\r\n\r\nM3-Series 48-Port 1/10 GE Module\r\nM3-Series 24-Port 40 GE Module\r\nProgrammability with Cisco Open NX-OS: The Cisco Nexus 7000 family of switches offers an industry-leading, comprehensive set of programmable and automation tools for day-0 to day-N configuration and management. The 7000 Series offers standard, open, and programmable API interfaces for provisioning both control and data planes.\r\n\r\nFlexible customization through third-party application hosting capabilities such as Puppet, Chef, and Ansible\r\nUse of the Cisco NX-API for remote programmable access to the switch\r\nVisit the DevNet community for programmability resources.\r\n\r\nVirtual Topology System: Automate overlay provisioning for both virtual and physical workloads for faster application delivery.","shortDescription":"Cisco Nexus 7000 Series Switches create the network foundation for your next-generation Unified Fabric data center. Modular switches, including the Cisco Nexus 7000 and 7700 Series, deliver a comprehensive Cisco NX-OS feature set and open source programmable tools for software-defined network (SDN) deployments.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":11,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco Nexus 7000 Series Switches","keywords":"Cisco, Nexus, 7000, data, Series, center, with, NX-OS","description":"Build a Next-Generation Network\r\n\r\nCisco Nexus 7000 Series Switches create the network foundation for your next-generation Unified Fabric data center. Modular switches, including the Cisco Nexus 7000 and 7700 Series, deliver a comprehensive Cisco NX-OS feature","og:title":"Cisco Nexus 7000 Series Switches","og:description":"Build a Next-Generation Network\r\n\r\nCisco Nexus 7000 Series Switches create the network foundation for your next-generation Unified Fabric data center. Modular switches, including the Cisco Nexus 7000 and 7700 Series, deliver a comprehensive Cisco NX-OS feature"},"eventUrl":"","translationId":412,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":56,"title":"Router","alias":"router","description":"A router is a networking device that forwards data packets between computer networks. Routers perform the traffic directing functions on the Internet. Data sent through the internet, such as a web page or email, is in the form of data packets. A packet is typically forwarded from one router to another router through the networks that constitute an internetwork (e.g. the Internet) until it reaches its destination node.\r\nA router is connected to two or more data lines from different IP networks. When a data packet comes in on one of the lines, the router reads the network address information in the packet header to determine the ultimate destination. Then, using information in its routing table or routing policy, it directs the packet to the next network on its journey.\r\nThe most familiar type of IP routers are home and small office routers that simply forward IP packets between the home computers and the Internet. An example of a router would be the owner's cable or DSL router, which connects to the Internet through an Internet service provider (ISP). More sophisticated routers, such as enterprise routers, connect large business or ISP networks up to the powerful core routers that forward data at high speed along the optical fiber lines of the Internet backbone.\r\nThe main purpose of a router is to connect multiple networks and forward packets destined either for its own networks or other networks. A router is considered a layer-3 device because its primary forwarding decision is based on the information in the layer-3 IP packet, specifically the destination IP address. When a router receives a packet, it searches its routing table to find the best match between the destination IP address of the packet and one of the addresses in the routing table. Once a match is found, the packet is encapsulated in the layer-2 data link frame for the outgoing interface indicated in the table entry. A router typically does not look into the packet payload,[citation needed] but only at the layer-3 addresses to make a forwarding decision, plus optionally other information in the header for hints on, for example, quality of service (QoS). For pure IP forwarding, a router is designed to minimize the state information associated with individual packets. Once a packet is forwarded, the router does not retain any historical information about the packet.\r\nThe routing table itself can contain information derived from a variety of sources, such as a default or static routes that are configured manually, or dynamic routing protocols where the router learns routes from other routers. A default route is one that is used to route all traffic whose destination does not otherwise appear in the routing table; this is common – even necessary – in small networks, such as a home or small business where the default route simply sends all non-local traffic to the Internet service provider. The default route can be manually configured (as a static route), or learned by dynamic routing protocols, or be obtained by DHCP.\r\nA router can run more than one routing protocol at a time, particularly if it serves as an autonomous system border router between parts of a network that run different routing protocols; if it does so, then redistribution may be used (usually selectively) to share information between the different protocols running on the same router.\r\nBesides making a decision as to which interface a packet is forwarded to, which is handled primarily via the routing table, a router also has to manage congestion when packets arrive at a rate higher than the router can process. Three policies commonly used in the Internet are tail drop, random early detection (RED), and weighted random early detection (WRED). Tail drop is the simplest and most easily implemented; the router simply drops new incoming packets once the length of the queue exceeds the size of the buffers in the router. RED probabilistically drops datagrams early when the queue exceeds a pre-configured portion of the buffer, until a pre-determined max, when it becomes tail drop. WRED requires a weight on the average queue size to act upon when the traffic is about to exceed the pre-configured size, so that short bursts will not trigger random drops.\r\nAnother function a router performs is to decide which packet should be processed first when multiple queues exist. This is managed through QoS, which is critical when Voice over IP is deployed, so as not to introduce excessive latency.\r\nYet another function a router performs is called policy-based routing where special rules are constructed to override the rules derived from the routing table when a packet forwarding decision is made.\r\nRouter functions may be performed through the same internal paths that the packets travel inside the router. Some of the functions may be performed through an application-specific integrated circuit (ASIC) to avoid overhead of scheduling CPU time to process the packets. Others may have to be performed through the CPU as these packets need special attention that cannot be handled by an ASIC.","materialsDescription":" <span style=\"font-weight: bold;\">What Is a Router?</span>\r\nRouters are the nodes that make up a computer network like the internet. The router you use at home is the central node of your home network.\r\nIt functions as an information manager between the internet and all devices that go online (i.e. all devices connected to the router). Generally speaking, routers direct incoming traffic to its destination.\r\nThis also makes your router the first line of security in protecting your home network from malicious online attacks.\r\n<span style=\"font-weight: bold;\">What Does a Router Do?</span>\r\nYour router handles network traffic. For example, to view this article, data packages coding for this website have to transit from our server, through various nodes on the internet, and finally through your router to arrive on your phone or computer. On your device, your browser decodes those data packages to display the article you’re currently reading.\r\nSince a typical household has more than one device that connects to the internet, you need a router to manage the incoming network signals. In other words, your router makes sure that the data packages coding for a website you want to view on your computer aren’t sent to your phone. It does that by using your device’s MAC address.\r\nWhile your router has a unique (external) IP address to receive data packages from servers worldwide, every device on your home network also carries a unique MAC address. Simply put, when you try to access information online, your router maintains a table to keep track of which device requested information from where. Based on this table, your router distributes incoming data packages to the correct recipient.\r\n<span style=\"font-weight: bold;\">What Is the Difference Between Modems and Routers?</span>\r\nA modem turns the proprietary network signal of your ISP (internet service provider) into a standard network signal. In theory, you can choose between multiple ISPs and some of them may use the same delivery route. Your modem knows which signals to read and translate.\r\nThe kind of modem your ISP will provide you with depends on how you’re connecting to the internet. For example, a DSL modem requires a different technology than a cable or fiber optic broadband modem. That’s because one uses the copper wiring of your telephone line, while the others use a coaxial or a fiber optic cable, respectively.\r\nThe DSL modem has to filter and read both the low frequencies that phone and voice data produce, as well as the high frequencies of internet data. Cable modems, on the other hand, have to differentiate between television and internet signals, which are transmitted on different channels, rather than different frequencies. Finally, fiber optic uses pulses of light to transmit information. The modem has to decode these signals into standard data packages.\r\nOnce the modem has turned the ISP’s network signal into data packages, the router can distribute them to the target device.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Router1.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":6,"title":"Ensure Security and Business Continuity"}]}},"categories":[{"id":56,"title":"Router","alias":"router","description":"A router is a networking device that forwards data packets between computer networks. Routers perform the traffic directing functions on the Internet. Data sent through the internet, such as a web page or email, is in the form of data packets. A packet is typically forwarded from one router to another router through the networks that constitute an internetwork (e.g. the Internet) until it reaches its destination node.\r\nA router is connected to two or more data lines from different IP networks. When a data packet comes in on one of the lines, the router reads the network address information in the packet header to determine the ultimate destination. Then, using information in its routing table or routing policy, it directs the packet to the next network on its journey.\r\nThe most familiar type of IP routers are home and small office routers that simply forward IP packets between the home computers and the Internet. An example of a router would be the owner's cable or DSL router, which connects to the Internet through an Internet service provider (ISP). More sophisticated routers, such as enterprise routers, connect large business or ISP networks up to the powerful core routers that forward data at high speed along the optical fiber lines of the Internet backbone.\r\nThe main purpose of a router is to connect multiple networks and forward packets destined either for its own networks or other networks. A router is considered a layer-3 device because its primary forwarding decision is based on the information in the layer-3 IP packet, specifically the destination IP address. When a router receives a packet, it searches its routing table to find the best match between the destination IP address of the packet and one of the addresses in the routing table. Once a match is found, the packet is encapsulated in the layer-2 data link frame for the outgoing interface indicated in the table entry. A router typically does not look into the packet payload,[citation needed] but only at the layer-3 addresses to make a forwarding decision, plus optionally other information in the header for hints on, for example, quality of service (QoS). For pure IP forwarding, a router is designed to minimize the state information associated with individual packets. Once a packet is forwarded, the router does not retain any historical information about the packet.\r\nThe routing table itself can contain information derived from a variety of sources, such as a default or static routes that are configured manually, or dynamic routing protocols where the router learns routes from other routers. A default route is one that is used to route all traffic whose destination does not otherwise appear in the routing table; this is common – even necessary – in small networks, such as a home or small business where the default route simply sends all non-local traffic to the Internet service provider. The default route can be manually configured (as a static route), or learned by dynamic routing protocols, or be obtained by DHCP.\r\nA router can run more than one routing protocol at a time, particularly if it serves as an autonomous system border router between parts of a network that run different routing protocols; if it does so, then redistribution may be used (usually selectively) to share information between the different protocols running on the same router.\r\nBesides making a decision as to which interface a packet is forwarded to, which is handled primarily via the routing table, a router also has to manage congestion when packets arrive at a rate higher than the router can process. Three policies commonly used in the Internet are tail drop, random early detection (RED), and weighted random early detection (WRED). Tail drop is the simplest and most easily implemented; the router simply drops new incoming packets once the length of the queue exceeds the size of the buffers in the router. RED probabilistically drops datagrams early when the queue exceeds a pre-configured portion of the buffer, until a pre-determined max, when it becomes tail drop. WRED requires a weight on the average queue size to act upon when the traffic is about to exceed the pre-configured size, so that short bursts will not trigger random drops.\r\nAnother function a router performs is to decide which packet should be processed first when multiple queues exist. This is managed through QoS, which is critical when Voice over IP is deployed, so as not to introduce excessive latency.\r\nYet another function a router performs is called policy-based routing where special rules are constructed to override the rules derived from the routing table when a packet forwarding decision is made.\r\nRouter functions may be performed through the same internal paths that the packets travel inside the router. Some of the functions may be performed through an application-specific integrated circuit (ASIC) to avoid overhead of scheduling CPU time to process the packets. Others may have to be performed through the CPU as these packets need special attention that cannot be handled by an ASIC.","materialsDescription":" <span style=\"font-weight: bold;\">What Is a Router?</span>\r\nRouters are the nodes that make up a computer network like the internet. The router you use at home is the central node of your home network.\r\nIt functions as an information manager between the internet and all devices that go online (i.e. all devices connected to the router). Generally speaking, routers direct incoming traffic to its destination.\r\nThis also makes your router the first line of security in protecting your home network from malicious online attacks.\r\n<span style=\"font-weight: bold;\">What Does a Router Do?</span>\r\nYour router handles network traffic. For example, to view this article, data packages coding for this website have to transit from our server, through various nodes on the internet, and finally through your router to arrive on your phone or computer. On your device, your browser decodes those data packages to display the article you’re currently reading.\r\nSince a typical household has more than one device that connects to the internet, you need a router to manage the incoming network signals. In other words, your router makes sure that the data packages coding for a website you want to view on your computer aren’t sent to your phone. It does that by using your device’s MAC address.\r\nWhile your router has a unique (external) IP address to receive data packages from servers worldwide, every device on your home network also carries a unique MAC address. Simply put, when you try to access information online, your router maintains a table to keep track of which device requested information from where. Based on this table, your router distributes incoming data packages to the correct recipient.\r\n<span style=\"font-weight: bold;\">What Is the Difference Between Modems and Routers?</span>\r\nA modem turns the proprietary network signal of your ISP (internet service provider) into a standard network signal. In theory, you can choose between multiple ISPs and some of them may use the same delivery route. Your modem knows which signals to read and translate.\r\nThe kind of modem your ISP will provide you with depends on how you’re connecting to the internet. For example, a DSL modem requires a different technology than a cable or fiber optic broadband modem. That’s because one uses the copper wiring of your telephone line, while the others use a coaxial or a fiber optic cable, respectively.\r\nThe DSL modem has to filter and read both the low frequencies that phone and voice data produce, as well as the high frequencies of internet data. Cable modems, on the other hand, have to differentiate between television and internet signals, which are transmitted on different channels, rather than different frequencies. Finally, fiber optic uses pulses of light to transmit information. The modem has to decode these signals into standard data packages.\r\nOnce the modem has turned the ISP’s network signal into data packages, the router can distribute them to the target device.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Router1.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"http://www.snt.ua/news/pressroom/pressreleases/82794.ua.php","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":897,"title":"Cisco Packaged Contact Center Enterprise for Bank","description":"Description is not ready yet","alias":"cisco-packaged-contact-center-enterprise-for-bank","roi":0,"seo":{"title":"Cisco Packaged Contact Center Enterprise for Bank","keywords":"","description":"Description is not ready yet","og:title":"Cisco Packaged Contact Center Enterprise for Bank","og:description":"Description is not ready yet"},"deal_info":"","user":{"id":4195,"title":"Hidden user","logoURL":"https://old.roi4cio.com/uploads/roi/company/hidden_user.jpg","alias":"skrytyi-polzovatel","address":"","roles":[],"description":"User Information is confidential ","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":98,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Hidden user","keywords":"Hidden, user, User, Information, confidential","description":"User Information is confidential ","og:title":"Hidden user","og:description":"User Information is confidential ","og:image":"https://old.roi4cio.com/uploads/roi/company/hidden_user.jpg"},"eventUrl":""},"supplier":{"id":1392,"title":"S&T Ukraine","logoURL":"https://old.roi4cio.com/uploads/roi/company/S_T_Ukraine.png","alias":"ehs-ehnd-ti-ukraina","address":"","roles":[],"description":"S&T Ukraine was established in 1993 and today we are in TOP3 of Ukrainian systems integrators. We hold leading positions in the field of design and implementation of corporate integrated information systems, complex network and telecom solutions as well as provision of IT services in Ukraine.<br />There are more than 130 employees working at S&T Ukraine now. We pay utmost attention to growing skills of our team. Not only we employ best experts around but also invest seriously into their further training and education.<br />S&T Ukraine closely co-operates with a number of global IT vendors ans holds top partner statuses with them. 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We hold leading positions in the field of design and implementation of corporate integrated information systems, complex network and telecom solutions as well as","og:title":"S&T Ukraine","og:description":"S&T Ukraine was established in 1993 and today we are in TOP3 of Ukrainian systems integrators. We hold leading positions in the field of design and implementation of corporate integrated information systems, complex network and telecom solutions as well as","og:image":"https://old.roi4cio.com/uploads/roi/company/S_T_Ukraine.png"},"eventUrl":""},"vendors":[{"id":170,"title":"Cisco","logoURL":"https://old.roi4cio.com/uploads/roi/company/Cisco_logo.png","alias":"cisco","address":"","roles":[],"description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, Cisco dominates the Internet Protocol (IP) -based network equipment segment, and also manufactures cybersecurity, video conferencing systems, and other network equipment and software. In addition, Cisco offers a number of cloud services. Cisco's primary customers are large enterprises and telecommunications service providers, but the company also sells products aimed at small businesses and the public sector. </span>\r\n\r\n<span lang=\"en\">Cisco offers products and services in four categories. The company's infrastructure platforms generate more than half of its revenue. This includes switching devices, routing devices, wireless communications, and data processing solutions. Applications that account for over 10% of revenue are primarily software related to networking and data processing platforms. </span>\r\n\r\n<span lang=\"en\">Applications include collaboration tools (unified communications, Cisco TelePresence video conferencing) as well as AppDynamics and Internet of Things software. The cybersecurity product category generates more than 5% of the company's revenue and includes network security, email security, identity and access, advanced threat protection, and unified exposure management products. In addition, Cisco offers consulting services. </span>\r\n\r\n<span lang=\"en\">Cisco's total revenue in fiscal 2020 was nearly $ 50 billion. The company is expanding its research and development (R&D) investments in areas such as the cloud platform, remote collaboration platform, analytics and telecommunications technologies.</span>","companyTypes":[],"products":{},"vendoredProductsCount":29,"suppliedProductsCount":29,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":7,"vendorImplementationsCount":42,"vendorPartnersCount":0,"supplierPartnersCount":125,"b4r":0,"categories":{},"companyUrl":"https://www.cisco.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Cisco","keywords":"Index, networking, Cisco, company, Russell, 1000, June, Average","description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, ","og:title":"Cisco","og:description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, ","og:image":"https://old.roi4cio.com/uploads/roi/company/Cisco_logo.png"},"eventUrl":""}],"products":[{"id":934,"logo":false,"scheme":false,"title":"Cisco Packaged Contact Center Enterprise","vendorVerified":0,"rating":"3.00","implementationsCount":5,"suppliersCount":0,"alias":"cisco-packaged-contact-center-enterprise","companyTypes":[],"description":"\r\nPackaged CCE is a predesigned deployment model of Cisco Unified Contact Center Enterprise. With Packaged CCE, businesses can enjoy the advantages of a smaller hardware footprint and reduced time to install and configure. Key differentiators of Packaged CCE are its simplified management interface and workflows, which provide a fast, efficient user experience for contact center agents, supervisors, and administrators. Packaged CCE is an open platform by design and provides a variety of open interfaces for custom integrations. <span style=\"font-weight: bold;\">Packaged CCE includes a comprehensive feature set out-of-the-box from the following industry-leading products:</span>\r\n<ul> <li>Cisco Unified Contact Center Enterprise (to enable omnichannel customer journeys)</li> <li>Cisco Unified Customer Voice Portal (for speech-enabled self-service)</li> <li>Cisco Unified Intelligence Center (for comprehensive reporting)</li> <li>Cisco Finesse web-based agent/supervisor desktop</li> </ul>\r\n<span style=\"font-weight: bold;\">Key media capabilities of Packaged CCE include:</span>\r\n<ul> <li>Support for inbound and outbound voice</li> <li>Built-in email and chat</li> <li>Social media customer care</li> <li>Support for inbound video</li> <li>Audio and video recording</li> <li>Powerful application programming interfaces for integrating task and outbound routing</li> </ul>\r\n<span style=\"font-weight: bold;\">Packaged CCE's usability advantages include:</span>\r\n<ul> <li>Blade server support</li> <li>Web-based administration</li> <li>Simplified log collection and trace level management</li> <li>Built-in real-time system health check</li> <li>Live data real-time reporting</li> </ul>\r\n<span style=\"font-weight: bold;\">Business benefits of Packaged CCE include:</span>\r\n<ul> <li>Enhanced customer experiences through all contact channels</li> <li>Optimized engagement with mobile and video callers</li> <li>Cost reduction by using your existing communications infrastructure</li> <li>Increased employee productivity and lower support costs</li> <li>Flexible addition of new capabilities through standard web APIs</li> </ul>","shortDescription":"Cisco Packaged CCE is an Easy-to-Deploy Omnichannel Contact Center, customer care solution helps businesses and organizations deliver a connected digital experience.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":11,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco Packaged Contact Center Enterprise","keywords":"Packaged, Cisco, Unified, Center, customer, video, Contact, include","description":"\r\nPackaged CCE is a predesigned deployment model of Cisco Unified Contact Center Enterprise. With Packaged CCE, businesses can enjoy the advantages of a smaller hardware footprint and reduced time to install and configure. Key differentiators of Packaged CCE a","og:title":"Cisco Packaged Contact Center Enterprise","og:description":"\r\nPackaged CCE is a predesigned deployment model of Cisco Unified Contact Center Enterprise. With Packaged CCE, businesses can enjoy the advantages of a smaller hardware footprint and reduced time to install and configure. Key differentiators of Packaged CCE a"},"eventUrl":"","translationId":935,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":152,"title":"Contact Center","alias":"contact-center","description":"A contact center is a central point from where you can contact.\r\nThe contact center typically includes one or more call centers but may include other types of customer contact, as well. A contact center is generally part of an enterprise's overall customer relationship management (CRM) strategy.<br />Contact centers and call centers are both centers for customer service, and the two terms are often used interchangeably, but a contact center supports more services than a typical call center.\r\nContact centers offer omnichannel customer support, including email, chat, voice over IP (VoIP) and website support. A call center typically uses phones as the main channel of communication and can handle a mass volume of calls.<br />Contact centers are used for inbound communication, outbound communication or a hybrid of both. Contact center agents also interact with customers via web chat, phone, email or other communication channels.\r\nThe contact center infrastructure that is necessary to support communications may be located on the same premises as the contact center, or it can be located externally.\r\nIn an on-premises scenario, the company that owns the contact center also owns and manages its own hardware and software. This requires staffing and IT investments that some companies choose to forgo by outsourcing those tasks to cloud providers or hosting companies.","materialsDescription":" <span style=\"font-weight: bold;\">What is a Call Center?</span>\r\nTraditionally, a call center is an office where a large number of call center agents provide customer service over the telephone. Inbound call centers receive calls for customer support and often serve as a knowledge base for tech support, billing questions, and other customer service issues. These call centers focus on quick call resolution times and agent productivity. In outbound call centers, agents make calls rather than receive them. These could be sales calls, marketing offers, surveys, fundraising requests, or debt collection, for example.\r\nThe term “call center” conjures an image for many people of waiting on perpetual hold or being routed through an endless IVR that never gives them what they need. Because so many consumers have had a dreadful customer service experience along these lines, call centers have developed a bad rap. But as legacy phone systems give way to newer digital technologies, call centers are evolving.\r\n<span style=\"font-weight: bold;\">What is a Contact Center?</span>\r\nThe term "contact center" (or “contact centre”) reflects the modern reality that there are many other ways to connect with a customer these days besides by telephone. The combined trends of increased customer expectations and newer technologies that allow for many channels of communication are creating a shift in the traditional call center model which has existed for decades. Consumers want more ways to reach businesses, and businesses are looking for new ways to improve customer experience.\r\nWhile call center agents generally focus on inbound and outbound calls, either on traditional phone lines or over VoIP, contact center agents handle a wide variety of communications. In a modern multichannel contact center, technical support might be delivered over in-app chat or video, while order status updates are delivered via SMS, event promotions are sent as push notifications, surveys are deployed over Facebook Messenger, and sales inquiries received by email are sent directly to an agent to connect by phone. Call centers handle voice communications, contact centers handle all communications.\r\nA company’s contact center is usually integrated with their customer relationship management (CRM) system, where all interactions between the organization and the public are tracked, coordinated, and managed. Depending on the infrastructure and ecosystem, it could be comprised of an alphabet soup of complex components. Many companies have purchased off-the-shelf systems or a highly customized network of technologies from multiple vendors. Some companies have adopted a cloud-based solution or two, but they remain siloed from the rest of their systems and can’t talk to each other.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Contact_Center1.png"},{"id":186,"title":"VoIP - Voice over Internet Protocol","alias":"voip-voice-over-internet-protocol","description":"<span style=\"font-weight: bold;\">Voice over Internet Protocol </span>(Voice over IP, VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP solutions are IP telephony, Internet telephony, broadband telephony, and broadband phone service.\r\nThe term Internet telephony specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN). The steps and principles involved in originating VoIP telephone calls are similar to traditional digital telephony and involve signaling, channel setup, digitization of the analog voice signals, and encoding.\r\nInstead of being transmitted over a circuit-switched network, however, the digital information is packetized, and transmission occurs as IP packets over a packet-switched network. Such transmission entails careful considerations about resource management different from time-division multiplexing (TDM) networks.\r\n\r\n\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> What are the benefits of VoIP?</h1>\r\n VoIP technology can facilitate tasks and deliver services that might be cumbersome or costly to implement when using traditional PSTN: \r\n<ul><li>More than one phone call can be transmitted on the same broadband phone line. This way, VoIP system can facilitate the addition of telephone lines to businesses without the need for additional physical lines.</li><li>Features that are usually charged extra by telecommunication companies, such as call forwarding, caller ID or automatic redialing, are simple with voice over internet technology.</li><li>Unified Communications are secured with VoIP technology, as it allows integration with other services available on the internet such as video conversation, messaging, etc. </li></ul>\r\n<h1 class=\"align-center\">VoIP programs </h1>\r\nThere are four main types of VoIP technology. Each option has varying levels of complexity which can impact ease of implementation and maintenance.\r\n <span style=\"font-weight: bold;\">Integrated Access</span>\r\nIntegrated access is the VoIP service that most mimics the traditional phone line. With integrated access VoIP, businesses integrate VoIP software and existing, legacy phone systems. This approach lets the business keep its old number and equipment while also gaining access to advanced telecommunications features. \r\n<span style=\"font-weight: bold;\">SIP Trunks</span>\r\n Session Initial Protocol (SIP) transmits voice and video information across a data network, letting VoIP users take advantage of shared lines and increase their communications flexibility. Because all data is sent over a network, businesses can use SIP trunks to replace traditional analog phone networks or use a VoIP gateway to integrate SIP trunking with legacy phone systems. \r\n<span style=\"font-weight: bold;\">Hosted IP PBX</span>\r\n What most people envision when they think of VoIP, this VoIP solution sees a vendor host and operate the private branch exchange, offering unified communications solutions. The business connects to a hosted cloud-based PBX network via its IP network. Phone system hardware is maintained off-site by the hosted IP PBX vendor, and all responsibility for the hardware, software, maintenance, security and upgrades all falls on the hosted PBX provider. \r\n <span style=\"font-weight: bold;\">Managed IP PBX </span>\r\nSimilar to Hosted IP PBX, this version of the unified communication solution is outsourced to a third party that takes care of all management requirements, but instead of phone hardware being off-site, the equipment is housed on-premise by the business. \r\nUnderstanding these different services of VoIP communication can help a business determine the system that best suits its needs. SIP Trunks, for instance, are more attractive to those who want to install their own technology and manage it themselves, while still connecting to VoIP features.\r\n On the other hand, managed IP PBX is a good option for those who don’t have the resources to buy and operate their own VoIP systems. The Hosted IP PBX solution frees the business to select the VoIP management software that works for them and liberates them from the cost and administrative headache of maintaining both voice and data lines and the related carrier partnerships. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/VoIP_-_Voice_over_Internet_Protocol.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"2014-11-27","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"},{"id":306,"title":"Manage Risks"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":340,"title":"Low quality of customer service"},{"id":370,"title":"No automated business processes"},{"id":378,"title":"Low employee productivity"},{"id":387,"title":"Non-compliant with IT security requirements"},{"id":390,"title":"Low quality of customer support"}]}},"categories":[{"id":152,"title":"Contact Center","alias":"contact-center","description":"A contact center is a central point from where you can contact.\r\nThe contact center typically includes one or more call centers but may include other types of customer contact, as well. A contact center is generally part of an enterprise's overall customer relationship management (CRM) strategy.<br />Contact centers and call centers are both centers for customer service, and the two terms are often used interchangeably, but a contact center supports more services than a typical call center.\r\nContact centers offer omnichannel customer support, including email, chat, voice over IP (VoIP) and website support. A call center typically uses phones as the main channel of communication and can handle a mass volume of calls.<br />Contact centers are used for inbound communication, outbound communication or a hybrid of both. Contact center agents also interact with customers via web chat, phone, email or other communication channels.\r\nThe contact center infrastructure that is necessary to support communications may be located on the same premises as the contact center, or it can be located externally.\r\nIn an on-premises scenario, the company that owns the contact center also owns and manages its own hardware and software. This requires staffing and IT investments that some companies choose to forgo by outsourcing those tasks to cloud providers or hosting companies.","materialsDescription":" <span style=\"font-weight: bold;\">What is a Call Center?</span>\r\nTraditionally, a call center is an office where a large number of call center agents provide customer service over the telephone. Inbound call centers receive calls for customer support and often serve as a knowledge base for tech support, billing questions, and other customer service issues. These call centers focus on quick call resolution times and agent productivity. In outbound call centers, agents make calls rather than receive them. These could be sales calls, marketing offers, surveys, fundraising requests, or debt collection, for example.\r\nThe term “call center” conjures an image for many people of waiting on perpetual hold or being routed through an endless IVR that never gives them what they need. Because so many consumers have had a dreadful customer service experience along these lines, call centers have developed a bad rap. But as legacy phone systems give way to newer digital technologies, call centers are evolving.\r\n<span style=\"font-weight: bold;\">What is a Contact Center?</span>\r\nThe term "contact center" (or “contact centre”) reflects the modern reality that there are many other ways to connect with a customer these days besides by telephone. The combined trends of increased customer expectations and newer technologies that allow for many channels of communication are creating a shift in the traditional call center model which has existed for decades. Consumers want more ways to reach businesses, and businesses are looking for new ways to improve customer experience.\r\nWhile call center agents generally focus on inbound and outbound calls, either on traditional phone lines or over VoIP, contact center agents handle a wide variety of communications. In a modern multichannel contact center, technical support might be delivered over in-app chat or video, while order status updates are delivered via SMS, event promotions are sent as push notifications, surveys are deployed over Facebook Messenger, and sales inquiries received by email are sent directly to an agent to connect by phone. Call centers handle voice communications, contact centers handle all communications.\r\nA company’s contact center is usually integrated with their customer relationship management (CRM) system, where all interactions between the organization and the public are tracked, coordinated, and managed. Depending on the infrastructure and ecosystem, it could be comprised of an alphabet soup of complex components. Many companies have purchased off-the-shelf systems or a highly customized network of technologies from multiple vendors. Some companies have adopted a cloud-based solution or two, but they remain siloed from the rest of their systems and can’t talk to each other.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Contact_Center1.png"},{"id":186,"title":"VoIP - Voice over Internet Protocol","alias":"voip-voice-over-internet-protocol","description":"<span style=\"font-weight: bold;\">Voice over Internet Protocol </span>(Voice over IP, VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP solutions are IP telephony, Internet telephony, broadband telephony, and broadband phone service.\r\nThe term Internet telephony specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN). The steps and principles involved in originating VoIP telephone calls are similar to traditional digital telephony and involve signaling, channel setup, digitization of the analog voice signals, and encoding.\r\nInstead of being transmitted over a circuit-switched network, however, the digital information is packetized, and transmission occurs as IP packets over a packet-switched network. Such transmission entails careful considerations about resource management different from time-division multiplexing (TDM) networks.\r\n\r\n\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> What are the benefits of VoIP?</h1>\r\n VoIP technology can facilitate tasks and deliver services that might be cumbersome or costly to implement when using traditional PSTN: \r\n<ul><li>More than one phone call can be transmitted on the same broadband phone line. This way, VoIP system can facilitate the addition of telephone lines to businesses without the need for additional physical lines.</li><li>Features that are usually charged extra by telecommunication companies, such as call forwarding, caller ID or automatic redialing, are simple with voice over internet technology.</li><li>Unified Communications are secured with VoIP technology, as it allows integration with other services available on the internet such as video conversation, messaging, etc. </li></ul>\r\n<h1 class=\"align-center\">VoIP programs </h1>\r\nThere are four main types of VoIP technology. Each option has varying levels of complexity which can impact ease of implementation and maintenance.\r\n <span style=\"font-weight: bold;\">Integrated Access</span>\r\nIntegrated access is the VoIP service that most mimics the traditional phone line. With integrated access VoIP, businesses integrate VoIP software and existing, legacy phone systems. This approach lets the business keep its old number and equipment while also gaining access to advanced telecommunications features. \r\n<span style=\"font-weight: bold;\">SIP Trunks</span>\r\n Session Initial Protocol (SIP) transmits voice and video information across a data network, letting VoIP users take advantage of shared lines and increase their communications flexibility. Because all data is sent over a network, businesses can use SIP trunks to replace traditional analog phone networks or use a VoIP gateway to integrate SIP trunking with legacy phone systems. \r\n<span style=\"font-weight: bold;\">Hosted IP PBX</span>\r\n What most people envision when they think of VoIP, this VoIP solution sees a vendor host and operate the private branch exchange, offering unified communications solutions. The business connects to a hosted cloud-based PBX network via its IP network. Phone system hardware is maintained off-site by the hosted IP PBX vendor, and all responsibility for the hardware, software, maintenance, security and upgrades all falls on the hosted PBX provider. \r\n <span style=\"font-weight: bold;\">Managed IP PBX </span>\r\nSimilar to Hosted IP PBX, this version of the unified communication solution is outsourced to a third party that takes care of all management requirements, but instead of phone hardware being off-site, the equipment is housed on-premise by the business. \r\nUnderstanding these different services of VoIP communication can help a business determine the system that best suits its needs. SIP Trunks, for instance, are more attractive to those who want to install their own technology and manage it themselves, while still connecting to VoIP features.\r\n On the other hand, managed IP PBX is a good option for those who don’t have the resources to buy and operate their own VoIP systems. The Hosted IP PBX solution frees the business to select the VoIP management software that works for them and liberates them from the cost and administrative headache of maintaining both voice and data lines and the related carrier partnerships. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/VoIP_-_Voice_over_Internet_Protocol.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"http://snt.ua/news/pressroom/pressreleases/87450.ua.php","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":61,"title":"Cisco TelePresence for Bank","description":"Description is not ready yet","alias":"cisco-telepresence-for-bank","roi":0,"seo":{"title":"Cisco TelePresence for Bank","keywords":"","description":"Description is not ready yet","og:title":"Cisco TelePresence for Bank","og:description":"Description is not ready yet"},"deal_info":"","user":{"id":203,"title":"State Savings Bank of Ukraine","logoURL":"https://old.roi4cio.com/uploads/roi/company/oschadbank.png","alias":"oshchadbank","address":"","roles":[],"description":"The State Savings Bank of Ukraine, or Oschadbank is a public joint-stock company based in Ukraine. It was established by Decree of the Cabinet of Ministers of Ukraine on May 21, 1999, through the transformation of its predecessor, the State Specialized Commercial Savings Bank of Ukraine into a Joint-Stock Company.\r\nThe State Savings Bank of Ukraine is one of the largest financial institutions of Ukraine and one of three systemically important banks (including Ukreximbank and PrivatBank) nominated by National Bank of Ukraine every year since 2015 when classification requirement came into force.\r\nBy the end of 2016, the bank had 3,650 branches and 2,850 ATMs throughout the country which carry out various functions, such as the disbursement of pensions, social aid, processing of utility payments and other banking transactions. Together with PrivatBank, Oschadbank is one of the only two Ukrainian banks whose clients' time deposits are fully guaranteed by state law compared to total of 200,000 in other banks in case of bank liquidation.\r\nSource: https://en.wikipedia.org/wiki/State_Savings_Bank_of_Ukraine","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":6,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.oschadbank.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"State Savings Bank of Ukraine","keywords":"Ukraine, Decree, Cabinet, Ministers, 1999, with, established, Company","description":"The State Savings Bank of Ukraine, or Oschadbank is a public joint-stock company based in Ukraine. 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We hold leading positions in the field of design and implementation of corporate integrated information systems, complex network and telecom solutions as well as provision of IT services in Ukraine.<br />There are more than 130 employees working at S&T Ukraine now. We pay utmost attention to growing skills of our team. Not only we employ best experts around but also invest seriously into their further training and education.<br />S&T Ukraine closely co-operates with a number of global IT vendors ans holds top partner statuses with them. Cisco, EMC, IBM, HPЕ, Microsoft, Oracle and many more are among them.<br />S&T has subsidiaries in more than 18 countries of Central and Eastern Europe.<br /><br />","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":182,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":15,"vendorImplementationsCount":0,"vendorPartnersCount":7,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.snt.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"S&T Ukraine","keywords":"Ukraine, more, with, than, them, systems, also, around","description":"S&T Ukraine was established in 1993 and today we are in TOP3 of Ukrainian systems integrators. 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Today, Cisco dominates the Internet Protocol (IP) -based network equipment segment, and also manufactures cybersecurity, video conferencing systems, and other network equipment and software. In addition, Cisco offers a number of cloud services. Cisco's primary customers are large enterprises and telecommunications service providers, but the company also sells products aimed at small businesses and the public sector. </span>\r\n\r\n<span lang=\"en\">Cisco offers products and services in four categories. The company's infrastructure platforms generate more than half of its revenue. This includes switching devices, routing devices, wireless communications, and data processing solutions. Applications that account for over 10% of revenue are primarily software related to networking and data processing platforms. </span>\r\n\r\n<span lang=\"en\">Applications include collaboration tools (unified communications, Cisco TelePresence video conferencing) as well as AppDynamics and Internet of Things software. The cybersecurity product category generates more than 5% of the company's revenue and includes network security, email security, identity and access, advanced threat protection, and unified exposure management products. In addition, Cisco offers consulting services. </span>\r\n\r\n<span lang=\"en\">Cisco's total revenue in fiscal 2020 was nearly $ 50 billion. The company is expanding its research and development (R&D) investments in areas such as the cloud platform, remote collaboration platform, analytics and telecommunications technologies.</span>","companyTypes":[],"products":{},"vendoredProductsCount":29,"suppliedProductsCount":29,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":7,"vendorImplementationsCount":42,"vendorPartnersCount":0,"supplierPartnersCount":125,"b4r":0,"categories":{},"companyUrl":"https://www.cisco.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Cisco","keywords":"Index, networking, Cisco, company, Russell, 1000, June, Average","description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, ","og:title":"Cisco","og:description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, ","og:image":"https://old.roi4cio.com/uploads/roi/company/Cisco_logo.png"},"eventUrl":""}],"products":[{"id":70,"logo":false,"scheme":false,"title":"Cisco TelePresence Server","vendorVerified":0,"rating":"2.40","implementationsCount":3,"suppliersCount":0,"alias":"cisco-telepresence-server","companyTypes":[],"description":"<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Features and Capabilities</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">With TelePresence Server, anyone can join a meeting using video, audio, and content sharing, from any mobile, desktop, or room system, anywhere. People can meet the way they want—in one-on-one discussions; in personal, always-on meeting rooms; or in scheduled meetings.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">You can expand your on-premises videoconferencing deployment to a hybrid premises-and-cloud model by extending meetings to Cisco WebEx Meeting Center users. Anyone can join the same meeting from a standards-based video or WebEx-equipped device.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Features</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Business-Quality, Highly Scalable Conferencing</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Enjoy effective collaboration through video, audio, and content sharing for meetings that can include hundreds of participants. Enjoy a superior experience on any device using mobile, desktop, or room systems.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Intuitive, User-Selectable Layouts and In-Meeting Controls</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">A comprehensive range of controls and indicators helps you customize your meeting experience. Use them to define security controls, choose your favorite layout, and easily see who is in your meeting.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Flexible Deployment Options</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">You can choose between a virtualized setup on:</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Cisco Business Edition platforms</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Optimized Cisco UCS platforms, such as the new high-capacity Cisco Meeting Server 1000 and Multiparty Media 410v Blade Server</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Or choose a dedicated hardware option, such as a Cisco Multiparty Media 300 Series appliance or the Cisco MSE 8000 chassis with the Multiparty Media 820 blade, for a high-capacity solution.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Use TelePresence Server to:</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Extend video collaboration to all employees, from mobile-, desktop-, or room-based systems</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Boost team productivity and effectiveness</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Bring everyone together in always-available Collaboration Meeting Rooms</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Unify collaboration system deployment with a single collaboration architecture</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Cut costs and simplify provisioning and maintenance</span>","shortDescription":"Cisco TelePresence Server is a business-quality, intuitive video conferencing","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":20,"sellingCount":11,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco TelePresence Server","keywords":"Cisco, meeting, Server, collaboration, video, your, Meeting, Multiparty","description":"<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Features and Capabilities</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"","og:title":"Cisco TelePresence Server","og:description":"<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Features and Capabilities</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\""},"eventUrl":"","translationId":93,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":30,"title":"Video Conferencing","alias":"video-conferencing","description":"Video conferencing is a technology that allows users in different locations to hold face-to-face meetings without having to move to a single location together. This technology is particularly convenient for business users in different cities or even different countries because it saves time, expense, and hassle associated with business travel. Uses for video conferencing include holding routine meetings, negotiating business deals, and interviewing job candidates.\r\nVideo conferencing's main advantage over teleconferencing is that users can see each other, which allows them to develop stronger relationships. When a video conference is held for informal purposes, it is called a video call or video chat.\r\nThere are a variety of ways video conferencing can be conducted. Individuals may use web cameras connected to our built into laptop, tablet, or desktop computers. Smartphones equipped with cameras may also be used to connect for video conferences. In such instances, a software-based platform typically is used to transmit communication over Internet protocols.\r\nSome businesses use dedicated video conferencing rooms that have been equipped with high-grade cameras and screens to ensure the conversation is clear and with limited technical faults. Third-party providers often install and assemble the hardware needed to conduct the video conference.\r\nCompanies with multiple offices might establish direct video communications between their locations in order to allow their teams to work more collaboratively.\r\nVideo conferencing can also be used as a medium for conducting training, with the instructor teaching a remote class from almost anywhere. This can be done in a corporate context, especially for getting workers the knowledge they need to better perform their jobs. The academic world can also make use of video conferencing to connect a traditional classroom setting with students who have based a considerable distance from the school.\r\nA video conference may also be used to conduct regular meetings with a company staff or to confer with shareholders about the latest activities at the business. It may be used to announce significant changes at a company, such as introducing a new CEO or to present information in an interactive way that allows all participants to engage in discussion about what they see on screen.\r\nHotels and conference centers sometimes make video conferencing services available to guests who require such services. This may be offered in suites or conference rooms that have been equipped for this purpose.","materialsDescription":" <span style=\"font-weight: bold; \">What is video conferencing?</span>\r\nVideo conferencing is two-way interactive communication delivered using telephone or Internet technologies that allows people at a different location to come together for a meeting. The video conference can be as simple as a conversation between two people in private offices (point-to-point) or involve several sites (multi-point) with more than one person in large rooms at different sites.\r\nA basic video conference setup has a camera and a microphone. Video from the camera and audio from the microphone is converted into a digital format and transmitted to a receiving location using a coding and decoding device, often referred to as a "codec".\r\nAt that receiving location is another codec device that decodes the receiving digital stream into a form that can be seen and heard on monitors or televisions. At the same time, video and audio from cameras and microphones at the received location is sent back to the original location.\r\n<span style=\"font-weight: bold; \">What are the benefits of video conferencing?</span>\r\nVideo conferencing saves travel time and money. Participants can see and hear all other participants and communicate both verbally and visually, creating a face-to-face experience. PowerPoint and other on-screen graphics, as well as other cameras, are also available presentation options. People's downtime is reduced and productivity gains are achieved by removing the logistics of flight preparations, airport delays, hotel stays, and all the other inconveniences of business travel. In distance education, video conferencing provides quality access to students who could not travel to or could afford to relocate to a traditional campus. Video conferences can also be recorded and made available in a variety of ways, e.g., DVDs, streaming video. Besides distance education, other applications include meetings, dissertation and thesis defenses, telemedical procedures, and online conferences.\r\nPeople use video conferencing when:\r\n<ul><li>a live conversation is needed;</li><li>visual information is an important component of the conversation;</li><li>the parties of the conversation can't physically come to the same location;</li><li>the expense or time of travel is a consideration.</li></ul>\r\nExamples of how video conferencing can benefit people around campus:\r\n<ul><li>Guest lecturer invited into a class from another institution.</li><li>The researcher collaborates with colleagues at other institutions on a regular basis.</li><li>Thesis defense at another institution.</li><li>Administrators from different parts of campus need to collaborate on administrator issues such as a campus strategic plan.</li><li>Researcher needs to meet with a review committee about a grant.</li><li>Student interviews with an employer in another city.</li></ul>\r\n<span style=\"font-weight: bold; \">Please explain the etiquette for video conferencing</span>\r\n<ul><li>Allow a few minutes for setting up and shutting down the video conference.</li><li>Stick to time limits.</li><li>Remember to mute your microphone when you are not talking.</li><li>Consider using a location banner.</li><li>Take turns speaking and allow time for audio delay.</li><li>Don't multi-task on camera.</li><li>Be aware of possible audio distractions if your microphone is not muted - coughing, paper shuffling, air conditioning units, laptop and projector fans, phone ringing, etc.</li></ul>\r\n<span style=\"font-weight: bold;\">What are some suggestions for a successful video conference?</span>\r\nProvide an overview for new users so they can learn the basics of videoconferencing:\r\n<ul><li>Share rules of etiquette.</li><li>Get experience using the remote control (room based systems) or using the desktop client software.</li><li>Emphasize the importance of muting the microphone when you are not speaking.</li><li>Test with each location prior to the video conference. Testing provides experience and creates a positive experience.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Video_Conferencing.png"},{"id":367,"title":"Web Conferencing Applications","alias":"web-conferencing-applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":377,"title":"Separate communications channels"},{"id":398,"title":"Poor communication and coordination among staff"}]}},"categories":[{"id":30,"title":"Video Conferencing","alias":"video-conferencing","description":"Video conferencing is a technology that allows users in different locations to hold face-to-face meetings without having to move to a single location together. This technology is particularly convenient for business users in different cities or even different countries because it saves time, expense, and hassle associated with business travel. Uses for video conferencing include holding routine meetings, negotiating business deals, and interviewing job candidates.\r\nVideo conferencing's main advantage over teleconferencing is that users can see each other, which allows them to develop stronger relationships. When a video conference is held for informal purposes, it is called a video call or video chat.\r\nThere are a variety of ways video conferencing can be conducted. Individuals may use web cameras connected to our built into laptop, tablet, or desktop computers. Smartphones equipped with cameras may also be used to connect for video conferences. In such instances, a software-based platform typically is used to transmit communication over Internet protocols.\r\nSome businesses use dedicated video conferencing rooms that have been equipped with high-grade cameras and screens to ensure the conversation is clear and with limited technical faults. Third-party providers often install and assemble the hardware needed to conduct the video conference.\r\nCompanies with multiple offices might establish direct video communications between their locations in order to allow their teams to work more collaboratively.\r\nVideo conferencing can also be used as a medium for conducting training, with the instructor teaching a remote class from almost anywhere. This can be done in a corporate context, especially for getting workers the knowledge they need to better perform their jobs. The academic world can also make use of video conferencing to connect a traditional classroom setting with students who have based a considerable distance from the school.\r\nA video conference may also be used to conduct regular meetings with a company staff or to confer with shareholders about the latest activities at the business. It may be used to announce significant changes at a company, such as introducing a new CEO or to present information in an interactive way that allows all participants to engage in discussion about what they see on screen.\r\nHotels and conference centers sometimes make video conferencing services available to guests who require such services. This may be offered in suites or conference rooms that have been equipped for this purpose.","materialsDescription":" <span style=\"font-weight: bold; \">What is video conferencing?</span>\r\nVideo conferencing is two-way interactive communication delivered using telephone or Internet technologies that allows people at a different location to come together for a meeting. The video conference can be as simple as a conversation between two people in private offices (point-to-point) or involve several sites (multi-point) with more than one person in large rooms at different sites.\r\nA basic video conference setup has a camera and a microphone. Video from the camera and audio from the microphone is converted into a digital format and transmitted to a receiving location using a coding and decoding device, often referred to as a "codec".\r\nAt that receiving location is another codec device that decodes the receiving digital stream into a form that can be seen and heard on monitors or televisions. At the same time, video and audio from cameras and microphones at the received location is sent back to the original location.\r\n<span style=\"font-weight: bold; \">What are the benefits of video conferencing?</span>\r\nVideo conferencing saves travel time and money. Participants can see and hear all other participants and communicate both verbally and visually, creating a face-to-face experience. PowerPoint and other on-screen graphics, as well as other cameras, are also available presentation options. People's downtime is reduced and productivity gains are achieved by removing the logistics of flight preparations, airport delays, hotel stays, and all the other inconveniences of business travel. In distance education, video conferencing provides quality access to students who could not travel to or could afford to relocate to a traditional campus. Video conferences can also be recorded and made available in a variety of ways, e.g., DVDs, streaming video. Besides distance education, other applications include meetings, dissertation and thesis defenses, telemedical procedures, and online conferences.\r\nPeople use video conferencing when:\r\n<ul><li>a live conversation is needed;</li><li>visual information is an important component of the conversation;</li><li>the parties of the conversation can't physically come to the same location;</li><li>the expense or time of travel is a consideration.</li></ul>\r\nExamples of how video conferencing can benefit people around campus:\r\n<ul><li>Guest lecturer invited into a class from another institution.</li><li>The researcher collaborates with colleagues at other institutions on a regular basis.</li><li>Thesis defense at another institution.</li><li>Administrators from different parts of campus need to collaborate on administrator issues such as a campus strategic plan.</li><li>Researcher needs to meet with a review committee about a grant.</li><li>Student interviews with an employer in another city.</li></ul>\r\n<span style=\"font-weight: bold; \">Please explain the etiquette for video conferencing</span>\r\n<ul><li>Allow a few minutes for setting up and shutting down the video conference.</li><li>Stick to time limits.</li><li>Remember to mute your microphone when you are not talking.</li><li>Consider using a location banner.</li><li>Take turns speaking and allow time for audio delay.</li><li>Don't multi-task on camera.</li><li>Be aware of possible audio distractions if your microphone is not muted - coughing, paper shuffling, air conditioning units, laptop and projector fans, phone ringing, etc.</li></ul>\r\n<span style=\"font-weight: bold;\">What are some suggestions for a successful video conference?</span>\r\nProvide an overview for new users so they can learn the basics of videoconferencing:\r\n<ul><li>Share rules of etiquette.</li><li>Get experience using the remote control (room based systems) or using the desktop client software.</li><li>Emphasize the importance of muting the microphone when you are not speaking.</li><li>Test with each location prior to the video conference. Testing provides experience and creates a positive experience.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Video_Conferencing.png"},{"id":367,"title":"Web Conferencing Applications","alias":"web-conferencing-applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":896,"title":"Cisco TelePresence for Kyivstar","description":"Description is not ready yet","alias":"cisco-telepresence-for-kyivstar","roi":0,"seo":{"title":"Cisco TelePresence for Kyivstar","keywords":"","description":"Description is not ready yet","og:title":"Cisco TelePresence for Kyivstar","og:description":"Description is not ready yet"},"deal_info":"","user":{"id":2540,"title":"Kyivstar","logoURL":"https://old.roi4cio.com/uploads/roi/company/Kievstar.png","alias":"kievstar","address":"","roles":[],"description":"<span style=\"font-weight: bold;\">Kyivstar</span> – mobile operator No.1 and one of the best brands of Ukraine\r\n\r\nThe company's history started back in 1994, and on December 9, 1997, the first call in Kyivstar mobile network was made.\r\n\r\nToday Kyivstar is the largest Ukrainian telecommunication operator providing communications and data services based on a broad range of mobile and fixed-line technologies, including 3G. Company's customer base amounts to over 24 million in mobile and over 1.1 million in broadband Internet.\r\n\r\nKyivstar is a part of VimpelCom Ltd., one of the world's largest integrated telecommunications companies, headquartered in Netherlands. The holding company owns telecom assets in the CIS countries, Europe, Asia, and Africa, and its shares are freely traded on the stock exchange (NASDAQ). Jean-Yves Charlier is CEO of VimpelCom Ltd.\r\n\r\nKyivstar is one of few companies in VimpelCom Ltd. that provides services under its own, exclusively Ukrainian brand. Every year international control of Kyivstar network parameters is held. According to its results, the company demonstrates better quality and productivity than on the average in the region and in the world.\r\n\r\nKyivstar has achieved big success thanks to investment into development of its own fiber-optic network which is an important link in the traffic exchange between Europe and Asia, and it is a reliable partner of Ukrainians in the connection with the other countries of the world. The company provides roaming services in 195 countries on 5 continents.\r\n\r\nFor more than 25 years of operation on the territory of Ukraine Kyivstar has been developing the technical infrastructure of telecom-market and has been faithfully performing its obligations to the country and the society. For many years the company has been the largest taxpayer to the state budget of Ukraine among the companies in the sector of transport and communications, as well as one of the best employers and most socially responsible business entities.\r\n\r\nKyivstar was the first company to provide the best telecommunications services of European markets for Ukrainian subscribers. For instance, in 1998 the company was the first to suggest SMS service to subscribers, and in 2000 – was the first to start providing access to Internet by WAP. After that Kyivstar was the first to massively introduce packet tariff plans with no charge for minutes and to cancel megabyte billing of Internet in the most of the tariff plans.\r\n\r\nThe company was the first among telecommunications operators of Ukraine to fully upgrade switched network to prepare for high-speed mobile data transmission technologies. In Kyivstar's network, MSC Server Blade Cluster, unique equipment for Ukraine, is installed. It is new-generation switchers that support technologies from 2.5G to LTE. In 2012 the process of base stations' equipment replacement for a full transition to IP architecture was started.\r\n\r\nKyivstar's team amounts to around 4,000 professionals working all over Ukraine. A system of continuing education and professional development, encouragement and protection of employees has been created in the company:\r\n\r\n<ul><li>Every year more than 50% of employees upgrade their skills at various courses and trainings organized by the company;</li><li> 40% of employees use flexible work schedule; when needed, any employee can work remotely through "Virtual Office" system.</li></ul>\r\nThe company's care about employees' health is an essential part of the social package. Kyivstar's workers can get medical service in more than 1,000 clinics, health institutions and pharmacies in 99 Ukrainian cities.\r\n\r\n<span style=\"font-weight: bold;\">Information on the ownership structure of PJSC “Kyivstar”</span>\r\nThe sole shareholder of PJSC “Kyivstar” is the international telecom group of companies <span style=\"font-weight: bold;\">VEON</span>, the headquarters of which is located in the Kingdom of the Netherlands. VEON shares are traded on the stock exchanges of the USA and the European Union, and among the owners of the shares there are thousands of people, including large investment funds of the USA, Great Britain, Italy, such as Exor NV, Shah Capital, Prosperity Capital, Kopernik Global Investors, etc. No shareholder has a majority stake and does not have a decisive influence on the activities of the VEON group and, accordingly, on the activities of Kyivstar.\r\nIn February 2022, the VEON Group excluded persons who have been subject to EU sanctions from the Board of Directors, their financial assets are frozen, and they themselves do not take any part in or have any influence on the management of the VEON Group. The group also decided to withdraw from the russian market and on May 30, 2023, reported on the completion of all legal formalities and procedures related to this initiative.\r\nPJSC “Kyivstar” is managed by the President (a citizen of Ukraine) and the Supervisory Board of Kyivstar PJSC, which includes citizens of Ukraine, the United States, the European Union and Turkey. Each of these citizens is a person with an exceptionally high reputation in the business environment with long experience of managerial work on the international market.","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":6,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.kyivstar.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Kyivstar","keywords":"Kyivstar, company, Ukraine, first, network, mobile, been, employees","description":"<span style=\"font-weight: bold;\">Kyivstar</span> – mobile operator No.1 and one of the best brands of Ukraine\r\n\r\nThe company's history started back in 1994, and on December 9, 1997, the first call in Kyivstar mobile network was made.\r\n\r\nToday Kyivstar is the l","og:title":"Kyivstar","og:description":"<span style=\"font-weight: bold;\">Kyivstar</span> – mobile operator No.1 and one of the best brands of Ukraine\r\n\r\nThe company's history started back in 1994, and on December 9, 1997, the first call in Kyivstar mobile network was made.\r\n\r\nToday Kyivstar is the l","og:image":"https://old.roi4cio.com/uploads/roi/company/Kievstar.png"},"eventUrl":""},"supplier":{"id":1392,"title":"S&T Ukraine","logoURL":"https://old.roi4cio.com/uploads/roi/company/S_T_Ukraine.png","alias":"ehs-ehnd-ti-ukraina","address":"","roles":[],"description":"S&T Ukraine was established in 1993 and today we are in TOP3 of Ukrainian systems integrators. We hold leading positions in the field of design and implementation of corporate integrated information systems, complex network and telecom solutions as well as provision of IT services in Ukraine.<br />There are more than 130 employees working at S&T Ukraine now. We pay utmost attention to growing skills of our team. Not only we employ best experts around but also invest seriously into their further training and education.<br />S&T Ukraine closely co-operates with a number of global IT vendors ans holds top partner statuses with them. Cisco, EMC, IBM, HPЕ, Microsoft, Oracle and many more are among them.<br />S&T has subsidiaries in more than 18 countries of Central and Eastern Europe.<br /><br />","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":182,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":15,"vendorImplementationsCount":0,"vendorPartnersCount":7,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.snt.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"S&T Ukraine","keywords":"Ukraine, more, with, than, them, systems, also, around","description":"S&T Ukraine was established in 1993 and today we are in TOP3 of Ukrainian systems integrators. We hold leading positions in the field of design and implementation of corporate integrated information systems, complex network and telecom solutions as well as","og:title":"S&T Ukraine","og:description":"S&T Ukraine was established in 1993 and today we are in TOP3 of Ukrainian systems integrators. We hold leading positions in the field of design and implementation of corporate integrated information systems, complex network and telecom solutions as well as","og:image":"https://old.roi4cio.com/uploads/roi/company/S_T_Ukraine.png"},"eventUrl":""},"vendors":[{"id":170,"title":"Cisco","logoURL":"https://old.roi4cio.com/uploads/roi/company/Cisco_logo.png","alias":"cisco","address":"","roles":[],"description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, Cisco dominates the Internet Protocol (IP) -based network equipment segment, and also manufactures cybersecurity, video conferencing systems, and other network equipment and software. In addition, Cisco offers a number of cloud services. Cisco's primary customers are large enterprises and telecommunications service providers, but the company also sells products aimed at small businesses and the public sector. </span>\r\n\r\n<span lang=\"en\">Cisco offers products and services in four categories. The company's infrastructure platforms generate more than half of its revenue. This includes switching devices, routing devices, wireless communications, and data processing solutions. Applications that account for over 10% of revenue are primarily software related to networking and data processing platforms. </span>\r\n\r\n<span lang=\"en\">Applications include collaboration tools (unified communications, Cisco TelePresence video conferencing) as well as AppDynamics and Internet of Things software. The cybersecurity product category generates more than 5% of the company's revenue and includes network security, email security, identity and access, advanced threat protection, and unified exposure management products. In addition, Cisco offers consulting services. </span>\r\n\r\n<span lang=\"en\">Cisco's total revenue in fiscal 2020 was nearly $ 50 billion. The company is expanding its research and development (R&D) investments in areas such as the cloud platform, remote collaboration platform, analytics and telecommunications technologies.</span>","companyTypes":[],"products":{},"vendoredProductsCount":29,"suppliedProductsCount":29,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":7,"vendorImplementationsCount":42,"vendorPartnersCount":0,"supplierPartnersCount":125,"b4r":0,"categories":{},"companyUrl":"https://www.cisco.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Cisco","keywords":"Index, networking, Cisco, company, Russell, 1000, June, Average","description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, ","og:title":"Cisco","og:description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, ","og:image":"https://old.roi4cio.com/uploads/roi/company/Cisco_logo.png"},"eventUrl":""}],"products":[{"id":70,"logo":false,"scheme":false,"title":"Cisco TelePresence Server","vendorVerified":0,"rating":"2.40","implementationsCount":3,"suppliersCount":0,"alias":"cisco-telepresence-server","companyTypes":[],"description":"<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Features and Capabilities</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">With TelePresence Server, anyone can join a meeting using video, audio, and content sharing, from any mobile, desktop, or room system, anywhere. People can meet the way they want—in one-on-one discussions; in personal, always-on meeting rooms; or in scheduled meetings.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">You can expand your on-premises videoconferencing deployment to a hybrid premises-and-cloud model by extending meetings to Cisco WebEx Meeting Center users. Anyone can join the same meeting from a standards-based video or WebEx-equipped device.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Features</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Business-Quality, Highly Scalable Conferencing</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Enjoy effective collaboration through video, audio, and content sharing for meetings that can include hundreds of participants. Enjoy a superior experience on any device using mobile, desktop, or room systems.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Intuitive, User-Selectable Layouts and In-Meeting Controls</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">A comprehensive range of controls and indicators helps you customize your meeting experience. Use them to define security controls, choose your favorite layout, and easily see who is in your meeting.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Flexible Deployment Options</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">You can choose between a virtualized setup on:</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Cisco Business Edition platforms</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Optimized Cisco UCS platforms, such as the new high-capacity Cisco Meeting Server 1000 and Multiparty Media 410v Blade Server</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Or choose a dedicated hardware option, such as a Cisco Multiparty Media 300 Series appliance or the Cisco MSE 8000 chassis with the Multiparty Media 820 blade, for a high-capacity solution.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Use TelePresence Server to:</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Extend video collaboration to all employees, from mobile-, desktop-, or room-based systems</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Boost team productivity and effectiveness</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Bring everyone together in always-available Collaboration Meeting Rooms</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Unify collaboration system deployment with a single collaboration architecture</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Cut costs and simplify provisioning and maintenance</span>","shortDescription":"Cisco TelePresence Server is a business-quality, intuitive video conferencing","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":20,"sellingCount":11,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco TelePresence Server","keywords":"Cisco, meeting, Server, collaboration, video, your, Meeting, Multiparty","description":"<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Features and Capabilities</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"","og:title":"Cisco TelePresence Server","og:description":"<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Features and Capabilities</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\""},"eventUrl":"","translationId":93,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":30,"title":"Video Conferencing","alias":"video-conferencing","description":"Video conferencing is a technology that allows users in different locations to hold face-to-face meetings without having to move to a single location together. This technology is particularly convenient for business users in different cities or even different countries because it saves time, expense, and hassle associated with business travel. Uses for video conferencing include holding routine meetings, negotiating business deals, and interviewing job candidates.\r\nVideo conferencing's main advantage over teleconferencing is that users can see each other, which allows them to develop stronger relationships. When a video conference is held for informal purposes, it is called a video call or video chat.\r\nThere are a variety of ways video conferencing can be conducted. Individuals may use web cameras connected to our built into laptop, tablet, or desktop computers. Smartphones equipped with cameras may also be used to connect for video conferences. In such instances, a software-based platform typically is used to transmit communication over Internet protocols.\r\nSome businesses use dedicated video conferencing rooms that have been equipped with high-grade cameras and screens to ensure the conversation is clear and with limited technical faults. Third-party providers often install and assemble the hardware needed to conduct the video conference.\r\nCompanies with multiple offices might establish direct video communications between their locations in order to allow their teams to work more collaboratively.\r\nVideo conferencing can also be used as a medium for conducting training, with the instructor teaching a remote class from almost anywhere. This can be done in a corporate context, especially for getting workers the knowledge they need to better perform their jobs. The academic world can also make use of video conferencing to connect a traditional classroom setting with students who have based a considerable distance from the school.\r\nA video conference may also be used to conduct regular meetings with a company staff or to confer with shareholders about the latest activities at the business. It may be used to announce significant changes at a company, such as introducing a new CEO or to present information in an interactive way that allows all participants to engage in discussion about what they see on screen.\r\nHotels and conference centers sometimes make video conferencing services available to guests who require such services. This may be offered in suites or conference rooms that have been equipped for this purpose.","materialsDescription":" <span style=\"font-weight: bold; \">What is video conferencing?</span>\r\nVideo conferencing is two-way interactive communication delivered using telephone or Internet technologies that allows people at a different location to come together for a meeting. The video conference can be as simple as a conversation between two people in private offices (point-to-point) or involve several sites (multi-point) with more than one person in large rooms at different sites.\r\nA basic video conference setup has a camera and a microphone. Video from the camera and audio from the microphone is converted into a digital format and transmitted to a receiving location using a coding and decoding device, often referred to as a "codec".\r\nAt that receiving location is another codec device that decodes the receiving digital stream into a form that can be seen and heard on monitors or televisions. At the same time, video and audio from cameras and microphones at the received location is sent back to the original location.\r\n<span style=\"font-weight: bold; \">What are the benefits of video conferencing?</span>\r\nVideo conferencing saves travel time and money. Participants can see and hear all other participants and communicate both verbally and visually, creating a face-to-face experience. PowerPoint and other on-screen graphics, as well as other cameras, are also available presentation options. People's downtime is reduced and productivity gains are achieved by removing the logistics of flight preparations, airport delays, hotel stays, and all the other inconveniences of business travel. In distance education, video conferencing provides quality access to students who could not travel to or could afford to relocate to a traditional campus. Video conferences can also be recorded and made available in a variety of ways, e.g., DVDs, streaming video. Besides distance education, other applications include meetings, dissertation and thesis defenses, telemedical procedures, and online conferences.\r\nPeople use video conferencing when:\r\n<ul><li>a live conversation is needed;</li><li>visual information is an important component of the conversation;</li><li>the parties of the conversation can't physically come to the same location;</li><li>the expense or time of travel is a consideration.</li></ul>\r\nExamples of how video conferencing can benefit people around campus:\r\n<ul><li>Guest lecturer invited into a class from another institution.</li><li>The researcher collaborates with colleagues at other institutions on a regular basis.</li><li>Thesis defense at another institution.</li><li>Administrators from different parts of campus need to collaborate on administrator issues such as a campus strategic plan.</li><li>Researcher needs to meet with a review committee about a grant.</li><li>Student interviews with an employer in another city.</li></ul>\r\n<span style=\"font-weight: bold; \">Please explain the etiquette for video conferencing</span>\r\n<ul><li>Allow a few minutes for setting up and shutting down the video conference.</li><li>Stick to time limits.</li><li>Remember to mute your microphone when you are not talking.</li><li>Consider using a location banner.</li><li>Take turns speaking and allow time for audio delay.</li><li>Don't multi-task on camera.</li><li>Be aware of possible audio distractions if your microphone is not muted - coughing, paper shuffling, air conditioning units, laptop and projector fans, phone ringing, etc.</li></ul>\r\n<span style=\"font-weight: bold;\">What are some suggestions for a successful video conference?</span>\r\nProvide an overview for new users so they can learn the basics of videoconferencing:\r\n<ul><li>Share rules of etiquette.</li><li>Get experience using the remote control (room based systems) or using the desktop client software.</li><li>Emphasize the importance of muting the microphone when you are not speaking.</li><li>Test with each location prior to the video conference. Testing provides experience and creates a positive experience.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Video_Conferencing.png"},{"id":367,"title":"Web Conferencing Applications","alias":"web-conferencing-applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":9,"title":"Support Decision Making"},{"id":10,"title":"Ensure Compliance"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":334,"title":"Poor timing of management decision making"},{"id":370,"title":"No automated business processes"},{"id":373,"title":"IT infrastructure does not meet business tasks"},{"id":375,"title":"No support for mobile and remote users"},{"id":378,"title":"Low employee productivity"},{"id":387,"title":"Non-compliant with IT security requirements"},{"id":393,"title":"Complex and non-transparent business processes"},{"id":398,"title":"Poor communication and coordination among staff"}]}},"categories":[{"id":30,"title":"Video Conferencing","alias":"video-conferencing","description":"Video conferencing is a technology that allows users in different locations to hold face-to-face meetings without having to move to a single location together. This technology is particularly convenient for business users in different cities or even different countries because it saves time, expense, and hassle associated with business travel. Uses for video conferencing include holding routine meetings, negotiating business deals, and interviewing job candidates.\r\nVideo conferencing's main advantage over teleconferencing is that users can see each other, which allows them to develop stronger relationships. When a video conference is held for informal purposes, it is called a video call or video chat.\r\nThere are a variety of ways video conferencing can be conducted. Individuals may use web cameras connected to our built into laptop, tablet, or desktop computers. Smartphones equipped with cameras may also be used to connect for video conferences. In such instances, a software-based platform typically is used to transmit communication over Internet protocols.\r\nSome businesses use dedicated video conferencing rooms that have been equipped with high-grade cameras and screens to ensure the conversation is clear and with limited technical faults. Third-party providers often install and assemble the hardware needed to conduct the video conference.\r\nCompanies with multiple offices might establish direct video communications between their locations in order to allow their teams to work more collaboratively.\r\nVideo conferencing can also be used as a medium for conducting training, with the instructor teaching a remote class from almost anywhere. This can be done in a corporate context, especially for getting workers the knowledge they need to better perform their jobs. The academic world can also make use of video conferencing to connect a traditional classroom setting with students who have based a considerable distance from the school.\r\nA video conference may also be used to conduct regular meetings with a company staff or to confer with shareholders about the latest activities at the business. It may be used to announce significant changes at a company, such as introducing a new CEO or to present information in an interactive way that allows all participants to engage in discussion about what they see on screen.\r\nHotels and conference centers sometimes make video conferencing services available to guests who require such services. This may be offered in suites or conference rooms that have been equipped for this purpose.","materialsDescription":" <span style=\"font-weight: bold; \">What is video conferencing?</span>\r\nVideo conferencing is two-way interactive communication delivered using telephone or Internet technologies that allows people at a different location to come together for a meeting. The video conference can be as simple as a conversation between two people in private offices (point-to-point) or involve several sites (multi-point) with more than one person in large rooms at different sites.\r\nA basic video conference setup has a camera and a microphone. Video from the camera and audio from the microphone is converted into a digital format and transmitted to a receiving location using a coding and decoding device, often referred to as a "codec".\r\nAt that receiving location is another codec device that decodes the receiving digital stream into a form that can be seen and heard on monitors or televisions. At the same time, video and audio from cameras and microphones at the received location is sent back to the original location.\r\n<span style=\"font-weight: bold; \">What are the benefits of video conferencing?</span>\r\nVideo conferencing saves travel time and money. Participants can see and hear all other participants and communicate both verbally and visually, creating a face-to-face experience. PowerPoint and other on-screen graphics, as well as other cameras, are also available presentation options. People's downtime is reduced and productivity gains are achieved by removing the logistics of flight preparations, airport delays, hotel stays, and all the other inconveniences of business travel. In distance education, video conferencing provides quality access to students who could not travel to or could afford to relocate to a traditional campus. Video conferences can also be recorded and made available in a variety of ways, e.g., DVDs, streaming video. Besides distance education, other applications include meetings, dissertation and thesis defenses, telemedical procedures, and online conferences.\r\nPeople use video conferencing when:\r\n<ul><li>a live conversation is needed;</li><li>visual information is an important component of the conversation;</li><li>the parties of the conversation can't physically come to the same location;</li><li>the expense or time of travel is a consideration.</li></ul>\r\nExamples of how video conferencing can benefit people around campus:\r\n<ul><li>Guest lecturer invited into a class from another institution.</li><li>The researcher collaborates with colleagues at other institutions on a regular basis.</li><li>Thesis defense at another institution.</li><li>Administrators from different parts of campus need to collaborate on administrator issues such as a campus strategic plan.</li><li>Researcher needs to meet with a review committee about a grant.</li><li>Student interviews with an employer in another city.</li></ul>\r\n<span style=\"font-weight: bold; \">Please explain the etiquette for video conferencing</span>\r\n<ul><li>Allow a few minutes for setting up and shutting down the video conference.</li><li>Stick to time limits.</li><li>Remember to mute your microphone when you are not talking.</li><li>Consider using a location banner.</li><li>Take turns speaking and allow time for audio delay.</li><li>Don't multi-task on camera.</li><li>Be aware of possible audio distractions if your microphone is not muted - coughing, paper shuffling, air conditioning units, laptop and projector fans, phone ringing, etc.</li></ul>\r\n<span style=\"font-weight: bold;\">What are some suggestions for a successful video conference?</span>\r\nProvide an overview for new users so they can learn the basics of videoconferencing:\r\n<ul><li>Share rules of etiquette.</li><li>Get experience using the remote control (room based systems) or using the desktop client software.</li><li>Emphasize the importance of muting the microphone when you are not speaking.</li><li>Test with each location prior to the video conference. Testing provides experience and creates a positive experience.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Video_Conferencing.png"},{"id":367,"title":"Web Conferencing Applications","alias":"web-conferencing-applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"http://snt.ua/news/pressroom/pressreleases/82095.ua.php","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":64,"title":"Data center monitoring system based on EMC Data Protection Advisor (DPA), Windows Server for Ukrtelecom","description":"Description is not ready yet","alias":"data-center-monitoring-system-based-on-emc-data-protection-advisor-dpa-windows-server-for-ukrtelecom","roi":0,"seo":{"title":"Data center monitoring system based on EMC Data Protection Advisor (DPA), Windows Server for Ukrtelecom","keywords":"","description":"Description is not ready yet","og:title":"Data center monitoring system based on EMC Data Protection Advisor (DPA), Windows Server for Ukrtelecom","og:description":"Description is not ready yet"},"deal_info":"","user":{"id":2892,"title":"Ukrtelecom","logoURL":"https://old.roi4cio.com/uploads/roi/company/Ukrtelekom.jpg","alias":"ukrtelekom","address":"","roles":[],"description":"Ukrtelecom Joint Stock Company is one of the largest companies in Ukraine which provides a full range of telecommunication services in all regions of the country.\r\nThe company holds particularly strong position in the Internet and fixed telephony market. 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It offers comprehensive, end-to-end data protection environment visibility in a single, unified product. \r\nREDUCE COSTS\r\nConsolidate information enterprise-wide to reduce administrative efforts, accelerate problem resolution, and forecast resource and capacity planning.\r\nPROVE PROTECTION\r\nUnderstand potential risks and data protection strategy exposures across multiple backup and recovery products so applications are recoverable and data is safe.\r\nLESSEN COMPLEXITY\r\nUse an automated, unified approach to managing the data protection environment, greatly simplifying the monitoring process and tuning the environment to maximize utilization.\r\nAUTOMATE PROCESSES\r\nRemove manual data collection, analysis, alerting, and reporting effort for key backup and recovery management to drive an efficient, risk-managed, and simplified environment.","shortDescription":"Dell EMC Data Protection Advisor: Improve recovery confidence and ensure service levels with EMC’s powerful data protection management software.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":20,"sellingCount":3,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Dell EMC Data Protection Advisor (DPA)","keywords":"data, environment, protection, recovery, backup, Advisor, Protection, Data","description":"With Data Protection Advisor, you’ll be able to unify and automate monitoring, analysis and reporting across backup and recovery environments while reducing complexity, lowering costs, and eliminating manual efforts.\r\nINCREASE VISIBILITY\r\nData Protection Advis","og:title":"Dell EMC Data Protection Advisor (DPA)","og:description":"With Data Protection Advisor, you’ll be able to unify and automate monitoring, analysis and reporting across backup and recovery environments while reducing complexity, lowering costs, and eliminating manual efforts.\r\nINCREASE VISIBILITY\r\nData Protection Advis"},"eventUrl":"","translationId":414,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":497,"title":"Backup and Recovery Reporting Software","alias":"backup-and-recovery-reporting-software","description":" Backup and recovery describes the process of creating and storing copies of data that can be used to protect organizations against data loss. 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This additional medium can be as simple as an external drive or USB stick, or something more substantial, such as a disk storage system, cloud storage container, or tape drive. The alternate medium can be in the same location as the primary data or at a remote location. The possibility of weather-related events may justify having copies of data at remote locations.\r\nFor best results, backup copies are made on a consistent, regular basis to minimize the amount data lost between backups. The more time passes between backup copies, the more potential for data loss when recovering from a backup. 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Network management program may also help with tasks involved in provisioning new networks, such as installing and configuring new network nodes etc. Network management tools may also help with maintenance of existing networks like upgrading software on existing network devices, creating new virtual networks etc. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Functions</span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Provisioning:</span> Enables network managers to provision new network devices in an environment. Automating this step reduces cost and eliminates chances of human error.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Mapping or Discovery:</span> Enables the software to discover the features of a target network. 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Monitoring can reveal faults in the network such as failed or misconfigured nodes, performance bottlenecks, intrusions etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Configuration management:</span> Enables the software to ensure that the network configuration is as desired and there is no configuration drift.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Regulatory compliance:</span> Enables the network management system software to ensure that the network meets the regulatory standards and complies with applicable laws.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Change control:</span> Enables the software to ensure that the network changes are enacted in a controlled and coordinated manner. 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Monitoring can reveal faults in the network such as failed or misconfigured nodes, performance bottlenecks, intrusions etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Configuration management:</span> Enables the software to ensure that the network configuration is as desired and there is no configuration drift.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Regulatory compliance:</span> Enables the network management system software to ensure that the network meets the regulatory standards and complies with applicable laws.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Change control:</span> Enables the software to ensure that the network changes are enacted in a controlled and coordinated manner. 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As a truly international bank, Raiffeisen Bank Aval clearly separates front-office functions from back-office ones to achieve higher quality of client service and enhance risk mitigation.\r\nTraditionally, Raiffeisen Bank Aval is ranked among top Ukrainian banks by trust and recognition of clients, partners and experts, both Ukrainian and international.\r\nThe Bank strives to improve its customer service quality through using its own long-term experience, the valuable expertise of Raiffeisen Bank International network banks and the newest technologies.\r\nSource: https://www.linkedin.com/company/raiffeisen-bank-aval/about/","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":6,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.aval.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Raiffeisen Bank Aval","keywords":"Aval, Bank, Raiffeisen, Joint, Stock, name, brand, Postal","description":"Raiffeisen Bank Aval Public Joint Stock Company was registered on March 27, 1992 (operated under the brand name of Joint Stock Postal Pension Bank Aval until September 25, 2006). 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ArcSight ESM helps you with:<br /><br />\r\n<ul> <li>Correlate data from any source in real time to detect incidents before they become a breach.</li> </ul>\r\n<ul> <li>Resolve issues faster: Answer who did what? Where? When? And how?</li> </ul>\r\n<ul> <li>Collect, store, and analyze any event from any source and anytime.</li> </ul>\r\n<ul> <li>Optional compliance packs enabled packaged reports for PCI, SOX, and IT Governance</li> </ul>\r\n<ul> <li>Build and maintain security operation center (SOC) through big data security analytics.</li> </ul>\r\n<ul> <li>Integrate SOC across IT with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, etc.</li> </ul>\r\n<ul> <li>Unmatched breadth, depth, and speed of event collection with patented log management tools</li> </ul>\r\n<ul> <li>ArcSight ESM provides a central point for analysis of daily business operations. Armed with all this data, the real-time correlation capabilities of ArcSight ESM can detect unusual or unauthorized activities as they occur. 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ArcSight Enterprise Security Manager (ESM) p"},"eventUrl":"","translationId":435,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":45,"title":"SIEM - Security Information and Event Management","alias":"siem-security-information-and-event-management","description":"<span style=\"font-weight: bold; \">Security information and event management (SIEM)</span> is an approach to security management that combines SIM (security information management) and SEM (security event management) functions into one security management system. \r\n The underlying principles of every SIEM system is to aggregate relevant data from multiple sources, identify deviations from the norm and take appropriate action. At the most basic level, a SIEM system can be rules-based or employ a statistical correlation engine to establish relationships between event log entries. Advanced SIEM products have evolved to include user and entity behavior analytics (UEBA) and security orchestration and automated response (SOAR). \r\nThe acronyms SEM, SIM and SIEM have sometimes been used interchangeably, but generally refer to the different primary focus of products:\r\n<ul><li><span style=\"font-weight: bold;\">Log management:</span> Focus on simple collection and storage of log messages and audit trails.</li><li><span style=\"font-weight: bold;\">Security information management (SIM):</span> Long-term storage as well as analysis and reporting of log data.</li><li><span style=\"font-weight: bold;\">Security event manager (SEM):</span> Real-time monitoring, correlation of events, notifications and console views.</li><li><span style=\"font-weight: bold;\">Security information event management (SIEM):</span> Combines SIM and SEM and provides real-time analysis of security alerts generated by network hardware and applications.</li><li><span style=\"font-weight: bold;\">Managed Security Service (MSS) or Managed Security Service Provider (MSSP):</span> The most common managed services appear to evolve around connectivity and bandwidth, network monitoring, security, virtualization, and disaster recovery.</li><li><span style=\"font-weight: bold;\">Security as a service (SECaaS):</span> These security services often include authentication, anti-virus, anti-malware/spyware, intrusion detection, Penetration testing and security event management, among others.</li></ul>\r\nToday, most of SIEM technology works by deploying multiple collection agents in a hierarchical manner to gather security-related events from end-user devices, servers, network equipment, as well as specialized security equipment like firewalls, antivirus or intrusion prevention systems. The collectors forward events to a centralized management console where security analysts sift through the noise, connecting the dots and prioritizing security incidents.\r\nSome of the most important features to review when evaluating Security Information and Event Management software are:\r\n<ol><li><span style=\"font-weight: bold; \">Integration with other controls:</span> Can the system give commands to other enterprise security controls to prevent or stop attacks in progress?</li><li><span style=\"font-weight: bold; \">Artificial intelligence:</span> Can the system improve its own accuracy by through machine and deep learning?</li><li><span style=\"font-weight: bold; \">Threat intelligence feeds:</span> Can the system support threat intelligence feeds of the organization's choosing or is it mandated to use a particular feed?</li><li><span style=\"font-weight: bold; \">Robust compliance reporting:</span> Does the system include built-in reports for common compliance needs and the provide the organization with the ability to customize or create new compliance reports?</li><li><span style=\"font-weight: bold; \">Forensics capabilities:</span> Can the system capture additional information about security events by recording the headers and contents of packets of interest? </li></ol>\r\n\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> Why is SIEM Important?</h1>\r\nSIEM has become a core security component of modern organizations. The main reason is that every user or tracker leaves behind a virtual trail in a network’s log data. SIEM software is designed to use this log data in order to generate insight into past attacks and events. A SIEM solution not only identifies that an attack has happened, but allows you to see how and why it happened as well.\r\nAs organizations update and upscale to increasingly complex IT infrastructures, SIEM has become even more important in recent years. Contrary to popular belief, firewalls and antivirus packages are not enough to protect a network in its entirety. Zero-day attacks can still penetrate a system’s defenses even with these security measures in place.\r\nSIEM addresses this problem by detecting attack activity and assessing it against past behavior on the network. A security event monitoring has the ability to distinguish between legitimate use and a malicious attack. This helps to increase a system’s incident protection and avoid damage to systems and virtual property.\r\nThe use of SIEM also helps companies to comply with a variety of industry cyber management regulations. Log management is the industry standard method of auditing activity on an IT network. SIEM management provides the best way to meet this regulatory requirement and provide transparency over logs in order to generate clear insights and improvements.\r\n<h1 class=\"align-center\">Evaluation criteria for security information and event management software:</h1>\r\n<ul><li>Threat identification: Raw log form vs. descriptive.</li><li>Threat tracking: Ability to track through the various events, from source to destination.</li><li>Policy enforcement: Ability to enforce defined polices.</li><li>Application analysis: Ability to analyze application at Layer 7 if necessary.</li><li>Business relevance of events: Ability to assign business risk to events and have weighted threat levels.</li><li>Measuring changes and improvements: Ability to track configuration changes to devices.</li><li>Asset-based information: Ability to gather information on devices on the network.</li><li>Anomalous behavior (server): Ability to trend and see changes in how it communicates to others.</li><li>Anomalous behavior (network): Ability to trend and see how communications pass throughout the network.</li><li>Anomalous behavior (application): Ability to trend and see changes in how it communicates to others.</li><li>User monitoring: User activity, logging in, applications usage, etc.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_SIEM.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"},{"id":252,"title":"Increase Customer Base"},{"id":260,"title":"Generate Business Reports"},{"id":306,"title":"Manage Risks"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":180,"title":"Inability to forecast execution timelines"},{"id":282,"title":"Unauthorized access to corporate IT systems and data"},{"id":340,"title":"Low quality of customer service"},{"id":386,"title":"Risk of lost access to data and IT systems"},{"id":387,"title":"Non-compliant with IT security requirements"},{"id":393,"title":"Complex and non-transparent business processes"},{"id":400,"title":"High costs"}]}},"categories":[{"id":45,"title":"SIEM - Security Information and Event Management","alias":"siem-security-information-and-event-management","description":"<span style=\"font-weight: bold; \">Security information and event management (SIEM)</span> is an approach to security management that combines SIM (security information management) and SEM (security event management) functions into one security management system. \r\n The underlying principles of every SIEM system is to aggregate relevant data from multiple sources, identify deviations from the norm and take appropriate action. At the most basic level, a SIEM system can be rules-based or employ a statistical correlation engine to establish relationships between event log entries. Advanced SIEM products have evolved to include user and entity behavior analytics (UEBA) and security orchestration and automated response (SOAR). \r\nThe acronyms SEM, SIM and SIEM have sometimes been used interchangeably, but generally refer to the different primary focus of products:\r\n<ul><li><span style=\"font-weight: bold;\">Log management:</span> Focus on simple collection and storage of log messages and audit trails.</li><li><span style=\"font-weight: bold;\">Security information management (SIM):</span> Long-term storage as well as analysis and reporting of log data.</li><li><span style=\"font-weight: bold;\">Security event manager (SEM):</span> Real-time monitoring, correlation of events, notifications and console views.</li><li><span style=\"font-weight: bold;\">Security information event management (SIEM):</span> Combines SIM and SEM and provides real-time analysis of security alerts generated by network hardware and applications.</li><li><span style=\"font-weight: bold;\">Managed Security Service (MSS) or Managed Security Service Provider (MSSP):</span> The most common managed services appear to evolve around connectivity and bandwidth, network monitoring, security, virtualization, and disaster recovery.</li><li><span style=\"font-weight: bold;\">Security as a service (SECaaS):</span> These security services often include authentication, anti-virus, anti-malware/spyware, intrusion detection, Penetration testing and security event management, among others.</li></ul>\r\nToday, most of SIEM technology works by deploying multiple collection agents in a hierarchical manner to gather security-related events from end-user devices, servers, network equipment, as well as specialized security equipment like firewalls, antivirus or intrusion prevention systems. The collectors forward events to a centralized management console where security analysts sift through the noise, connecting the dots and prioritizing security incidents.\r\nSome of the most important features to review when evaluating Security Information and Event Management software are:\r\n<ol><li><span style=\"font-weight: bold; \">Integration with other controls:</span> Can the system give commands to other enterprise security controls to prevent or stop attacks in progress?</li><li><span style=\"font-weight: bold; \">Artificial intelligence:</span> Can the system improve its own accuracy by through machine and deep learning?</li><li><span style=\"font-weight: bold; \">Threat intelligence feeds:</span> Can the system support threat intelligence feeds of the organization's choosing or is it mandated to use a particular feed?</li><li><span style=\"font-weight: bold; \">Robust compliance reporting:</span> Does the system include built-in reports for common compliance needs and the provide the organization with the ability to customize or create new compliance reports?</li><li><span style=\"font-weight: bold; \">Forensics capabilities:</span> Can the system capture additional information about security events by recording the headers and contents of packets of interest? </li></ol>\r\n\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> Why is SIEM Important?</h1>\r\nSIEM has become a core security component of modern organizations. The main reason is that every user or tracker leaves behind a virtual trail in a network’s log data. SIEM software is designed to use this log data in order to generate insight into past attacks and events. A SIEM solution not only identifies that an attack has happened, but allows you to see how and why it happened as well.\r\nAs organizations update and upscale to increasingly complex IT infrastructures, SIEM has become even more important in recent years. Contrary to popular belief, firewalls and antivirus packages are not enough to protect a network in its entirety. Zero-day attacks can still penetrate a system’s defenses even with these security measures in place.\r\nSIEM addresses this problem by detecting attack activity and assessing it against past behavior on the network. A security event monitoring has the ability to distinguish between legitimate use and a malicious attack. This helps to increase a system’s incident protection and avoid damage to systems and virtual property.\r\nThe use of SIEM also helps companies to comply with a variety of industry cyber management regulations. Log management is the industry standard method of auditing activity on an IT network. SIEM management provides the best way to meet this regulatory requirement and provide transparency over logs in order to generate clear insights and improvements.\r\n<h1 class=\"align-center\">Evaluation criteria for security information and event management software:</h1>\r\n<ul><li>Threat identification: Raw log form vs. descriptive.</li><li>Threat tracking: Ability to track through the various events, from source to destination.</li><li>Policy enforcement: Ability to enforce defined polices.</li><li>Application analysis: Ability to analyze application at Layer 7 if necessary.</li><li>Business relevance of events: Ability to assign business risk to events and have weighted threat levels.</li><li>Measuring changes and improvements: Ability to track configuration changes to devices.</li><li>Asset-based information: Ability to gather information on devices on the network.</li><li>Anomalous behavior (server): Ability to trend and see changes in how it communicates to others.</li><li>Anomalous behavior (network): Ability to trend and see how communications pass throughout the network.</li><li>Anomalous behavior (application): Ability to trend and see changes in how it communicates to others.</li><li>User monitoring: User activity, logging in, applications usage, etc.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_SIEM.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"http://snt.ua/news/pressroom/pressreleases/75883.ua.php","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":891,"title":"Microsoft Dynamics CRM for Winner Automotive","description":"Description is not ready yet","alias":"microsoft-dynamics-crm-for-winner-automotive","roi":0,"seo":{"title":"Microsoft Dynamics CRM for Winner Automotive","keywords":"","description":"Description is not ready yet","og:title":"Microsoft Dynamics CRM for Winner Automotive","og:description":"Description is not ready yet"},"deal_info":"","user":{"id":368,"title":"Winner Automotive","logoURL":"https://old.roi4cio.com/uploads/roi/company/winner.png","alias":"winner-automotive","address":"Киев, пр-т Московский, 24-д","roles":[],"description":"Company «Winner Automotive» is the official dealer of car brands Land Rover, Volvo, Ford and under Jaguar. 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","og:image":"https://old.roi4cio.com/uploads/roi/company/winner.png"},"eventUrl":""},"supplier":{"id":1392,"title":"S&T Ukraine","logoURL":"https://old.roi4cio.com/uploads/roi/company/S_T_Ukraine.png","alias":"ehs-ehnd-ti-ukraina","address":"","roles":[],"description":"S&T Ukraine was established in 1993 and today we are in TOP3 of Ukrainian systems integrators. We hold leading positions in the field of design and implementation of corporate integrated information systems, complex network and telecom solutions as well as provision of IT services in Ukraine.<br />There are more than 130 employees working at S&T Ukraine now. We pay utmost attention to growing skills of our team. Not only we employ best experts around but also invest seriously into their further training and education.<br />S&T Ukraine closely co-operates with a number of global IT vendors ans holds top partner statuses with them. 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We hold leading positions in the field of design and implementation of corporate integrated information systems, complex network and telecom solutions as well as","og:title":"S&T Ukraine","og:description":"S&T Ukraine was established in 1993 and today we are in TOP3 of Ukrainian systems integrators. We hold leading positions in the field of design and implementation of corporate integrated information systems, complex network and telecom solutions as well as","og:image":"https://old.roi4cio.com/uploads/roi/company/S_T_Ukraine.png"},"eventUrl":""},"vendors":[{"id":163,"title":"Microsoft","logoURL":"https://old.roi4cio.com/uploads/roi/company/ms_dshchpshch.png","alias":"microsoft","address":"Microsoft","roles":[],"description":"Microsoft Corporation is an multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface tablet lineup. 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Its best known software pr","og:title":"Microsoft","og:description":"Microsoft Corporation is an multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software pr","og:image":"https://old.roi4cio.com/uploads/roi/company/ms_dshchpshch.png"},"eventUrl":""}],"products":[{"id":629,"logo":false,"scheme":false,"title":"Microsoft DYNAMICS CRM","vendorVerified":0,"rating":"2.80","implementationsCount":5,"suppliersCount":0,"alias":"microsoft-dynamics-crm","companyTypes":[],"description":"Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft focused on enhancing the customer relationship for any organization. Out of the box, the product focuses mainly on Sales, Marketing, and Customer Service sectors, though Microsoft has been marketing Dynamics CRM as an XRM platform and has been encouraging partners to use its proprietary (.NET based) framework to customize it. In recent years, it has also grown as an Analytics platform driven by CRM.\r\nThe CRM Solution can be used to drive the sales productivity and marketing effectiveness for an organization, handle the complete customer support chain, and provide social insights, business intelligence, and a lot of other out-of-the-box functionalities and features. As a product, Microsoft Dynamics CRM also offers full mobile support for using CRM apps on mobiles and tablets.\r\nAs of writing this tutorial, the latest version of CRM is CRM 2016. However, in this tutorial we will be using CRM 2015 Online version as it is the latest stable version as well as frequently used in many organizations. Nevertheless, even if you are using any other versions of CRM, all the concepts in the tutorial will still hold true.\r\nMicrosoft Dynamics CRM is offered in two categories −\r\n<span style=\"font-weight: bold; \">CRM Online</span>\r\nCRM Online is a cloud-based offering of Microsoft Dynamics CRM where all the backend processes (such as application servers, setups, deployments, databases, licensing, etc.) are managed on Microsoft servers. CRM Online is a subscription-based offering which is preferred for organizations who may not want to manage all the technicalities involved in a CRM implementation. You can get started with setting up your system in a few days (not weeks, months or years) and access it on web via your browser.\r\n<span style=\"font-weight: bold; \">CRM On-Premise</span>\r\nCRM on-premise is a more customized and robust offering of Microsoft Dynamics CRM, where the CRM application and databases will be deployed on your servers. This offering allows you to control all your databases, customizations, deployments, backups, licensing and other network and hardware setups. Generally, organizations who want to go for a customized CRM solution prefer on-premise deployment as it offers better integration and customization capabilities.\r\nFrom the functional standpoint, both the offerings offer similar functionalities; however, they differ significantly in terms of implementation. The differences are summarized in the following table.\r\n\r\nSource: https://www.tutorialspoint.com/microsoft_crm/microsoft_crm_overview.htm","shortDescription":"Customer Relationship Management (CRM) is a system for managing a company’s interactions with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support. CRM can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":14,"sellingCount":7,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft DYNAMICS CRM","keywords":"Microsoft, Dynamics, Online, your, offering, databases, version, will","description":"Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft focused on enhancing the customer relationship for any organization. Out of the box, the product focuses mainly on Sales, Marketing, and Customer Service secto","og:title":"Microsoft DYNAMICS CRM","og:description":"Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft focused on enhancing the customer relationship for any organization. Out of the box, the product focuses mainly on Sales, Marketing, and Customer Service secto"},"eventUrl":"","translationId":1016,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called "at home customer services" or "at home customer support."\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed. </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"},{"id":152,"title":"Contact Center","alias":"contact-center","description":"A contact center is a central point from where you can contact.\r\nThe contact center typically includes one or more call centers but may include other types of customer contact, as well. A contact center is generally part of an enterprise's overall customer relationship management (CRM) strategy.<br />Contact centers and call centers are both centers for customer service, and the two terms are often used interchangeably, but a contact center supports more services than a typical call center.\r\nContact centers offer omnichannel customer support, including email, chat, voice over IP (VoIP) and website support. A call center typically uses phones as the main channel of communication and can handle a mass volume of calls.<br />Contact centers are used for inbound communication, outbound communication or a hybrid of both. Contact center agents also interact with customers via web chat, phone, email or other communication channels.\r\nThe contact center infrastructure that is necessary to support communications may be located on the same premises as the contact center, or it can be located externally.\r\nIn an on-premises scenario, the company that owns the contact center also owns and manages its own hardware and software. This requires staffing and IT investments that some companies choose to forgo by outsourcing those tasks to cloud providers or hosting companies.","materialsDescription":" <span style=\"font-weight: bold;\">What is a Call Center?</span>\r\nTraditionally, a call center is an office where a large number of call center agents provide customer service over the telephone. Inbound call centers receive calls for customer support and often serve as a knowledge base for tech support, billing questions, and other customer service issues. These call centers focus on quick call resolution times and agent productivity. In outbound call centers, agents make calls rather than receive them. These could be sales calls, marketing offers, surveys, fundraising requests, or debt collection, for example.\r\nThe term “call center” conjures an image for many people of waiting on perpetual hold or being routed through an endless IVR that never gives them what they need. Because so many consumers have had a dreadful customer service experience along these lines, call centers have developed a bad rap. But as legacy phone systems give way to newer digital technologies, call centers are evolving.\r\n<span style=\"font-weight: bold;\">What is a Contact Center?</span>\r\nThe term "contact center" (or “contact centre”) reflects the modern reality that there are many other ways to connect with a customer these days besides by telephone. The combined trends of increased customer expectations and newer technologies that allow for many channels of communication are creating a shift in the traditional call center model which has existed for decades. Consumers want more ways to reach businesses, and businesses are looking for new ways to improve customer experience.\r\nWhile call center agents generally focus on inbound and outbound calls, either on traditional phone lines or over VoIP, contact center agents handle a wide variety of communications. In a modern multichannel contact center, technical support might be delivered over in-app chat or video, while order status updates are delivered via SMS, event promotions are sent as push notifications, surveys are deployed over Facebook Messenger, and sales inquiries received by email are sent directly to an agent to connect by phone. Call centers handle voice communications, contact centers handle all communications.\r\nA company’s contact center is usually integrated with their customer relationship management (CRM) system, where all interactions between the organization and the public are tracked, coordinated, and managed. Depending on the infrastructure and ecosystem, it could be comprised of an alphabet soup of complex components. Many companies have purchased off-the-shelf systems or a highly customized network of technologies from multiple vendors. Some companies have adopted a cloud-based solution or two, but they remain siloed from the rest of their systems and can’t talk to each other.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Contact_Center1.png"},{"id":337,"title":"Sales","alias":"sales","description":" Sales are activities related to selling or the number of goods or services sold in a given targeted time period.\r\nThe seller, or the provider of the goods or services, completes a sale in response to an acquisition, appropriation, requisition, or a direct interaction with the buyer at the point of sale. There is a passing of title (property or ownership) of the item, and the settlement of a price, in which agreement is reached on a price for which transfer of ownership of the item will occur. The seller, not the purchaser, typically executes the sale and it may be completed prior to the obligation of payment. In the case of indirect interaction, a person who sells goods or service on behalf of the owner is known as a salesman or saleswoman or salesperson, but this often refers to someone selling goods in a store/shop, in which case other terms are also common, including salesclerk, shop assistant, and retail clerk.\r\nIn common law countries, sales are governed generally by the common law and commercial codes. In the United States, the laws governing sales of goods are somewhat uniform to the extent that most jurisdictions have adopted Article 2 of the Uniform Commercial Code, albeit with some non-uniform variations.\r\nA person or organization expressing an interest in acquiring the offered item of value is referred to as a potential buyer, prospective customer, or prospect. Buying and selling are understood to be two sides of the same "coin" or transaction. Both seller and buyer engage in a process of negotiation to consummate the exchange of values. The exchange, or selling, process has implied rules and identifiable stages. It is implied that the selling process will proceed fairly and ethically so that the parties end up nearly equally rewarded. The stages of selling, and buying, involve getting acquainted, assessing each party's need for the other's item of value, and determining if the values to be exchanged are equivalent or nearly so, or, in buyer's terms, "worth the price". Sometimes, sellers have to use their own experiences when selling products with appropriate discounts.\r\nAlthough the skills required are different, from a management viewpoint, sales is a part of marketing. Sales often form a separate grouping in a corporate structure, employing separate specialist operatives known as salespersons (singular: salesperson). Selling is considered by many to be a sort of persuading "art". Contrary to popular belief, the methodological approach of selling refers to a systematic process of repetitive and measurable milestones, by which a salesman relates his or her offering of a product or service in return enabling the buyer to achieve their goal in an economic way.","materialsDescription":" <span style=\"font-weight: bold;\">What's the Difference Between Sales and Marketing?</span>\r\nSales and Marketing: two terms we often hear together when working with mid-size companies. In some ways, this is logical because the two need to work together. But in fact, Sales and Marketing are two very different functions and require very different skills.\r\nBusiness leaders know what Operations are; they make stuff. They know what Accounting is; they record and control the money. And they know what Sales do; they sell stuff. So if you are not making stuff, selling stuff, or recording the money—what is marketing and why do you need it?\r\nWhat's the difference between Sales and Marketing? To answer this question, let's define what Sales and Marketing are separately and how they support one another.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">What is Marketing? Aligning with Customers, Now and for the Future</span></span>\r\nA key job of Marketing is to understand the marketplace from the perspective of the customer looking back towards the company and helping lead the company where it should be in the future. Marketing’s job is to direct the organization toward the segments, or groups of customers and channels where the company can profitably compete. It should help the organization see how it needs to modify its product offerings, pricing, and communication so that it meets the needs of the distribution channel or end customers.\r\nMarketing also needs to convert the market understanding into tools and tactics to attract the market, build (often digital) relationships, and develop leads. Without Sales, Marketing efforts run short. Marketing directs Sales as to where they should be hunting and what ammo to use. Note, however, that if Marketing becomes a sales support function focused only on the now, the future can become lost.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Without Marketing, Sales Suffers</span></span>\r\nNot even the best hunter can bring home dinner if they are shooting blanks at decoys. Markets are constantly changing. The job of marketing is to stay ahead of the changes and help the hunters see where they should be hunting and provide them with the right ammunition. If Marketing is only focused on delivering the ammunition for today, nobody will see where the industry is moving or where the company needs to hunt next. This limits growth not only for Sales and Marketing but also for your entire organization.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Can You be Both Sales and Marketing?</span></span>\r\nIn all my years, working for companies that ranged from Fortune 100 to mid-size companies I have never met anyone who was really good at both sales and marketing. I have held the title of VP of Sales and Marketing, managing a 500 person sales and merchandising force. I was really a marketing person with sales authority. The skills required to focus on the now and the push of sales are different. In many ways, they are contrary to the skills of looking to the future and the customer perspective of marketing.\r\nEvery Sales organization feels they have a good understanding of their customers. But every Sales conversation with a customer has a sales transaction lurking in the background. Therefore, customers can never be completely open about their needs and want when talking to a sales person.\r\nFor a company to really grow, someone must have the job of looking out the window towards where the company needs to go in the future. For many companies, this is the job of the CEO and Sales hires someone to do some sales support and gives them a marketing title. But as companies grow, the job of CEO starts to become a full-time job in itself and the strategic role of Marketing gets short-changed. A study of mid-size companies by the University of Texas showed that companies that separated the roles of Marketing and Sales were much more likely to grow faster than the industry average.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Sales and Marketing: Today and the Future</span></span>\r\nSales need to be focused on the now. You can’t run a company unless your sales team is focused on bringing in today’s business. But you can’t really ask your Sales leaders where the company should go next and to develop the 18-month plan to get there without losing focus on today’s revenue. Besides, if your sales executive was really good at developing future-focused business strategies and tying that strategy to the plans and tools of marketing to make it happen, they would be a marketing person and not a now-focused sales person.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Sales.png"},{"id":339,"title":"Marketing","alias":"marketing","description":" Marketing is the study and management of exchange relationships. It is the business process of creating relationships with and satisfying customers. Because marketing is used to attract customers, it is one of the primary components of business management and commerce. Marketers can direct product to other businesses (B2B marketing) or directly to consumers (B2C marketing).\r\nRegardless of who is being marketed to, several factors, including the perspective the marketers will use. These market orientations determine how marketers will approach the planning stage of marketing. This leads into the marketing mix, which outlines the specifics of the product and how it will be sold. This can in turn, be affected by the environment surrounding the product, the results of marketing research and market research, and the characteristics of the product's target market.\r\nOnce these factors are determined, marketers must then decide what methods will be used to market the product. This decision is based on the factors analyzed in the planning stage as well as where the product is in the product life cycle.\r\nMarketing is defined by the American Marketing Association as "the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large". The term developed from the original meaning which referred literally to going to market with goods for sale. From a sales process engineering perspective, marketing is "a set of processes that are interconnected and interdependent with other functions of a business aimed at achieving customer interest and satisfaction".\r\nPhilip Kotler defined marketing as "Satisfying needs and wants through an exchange process", and a decade later defines it as “a social and managerial process by which individuals and groups obtain what they want and need through creating, offering and exchanging products of value with others.”\r\nThe Chartered Institute of Marketing defines marketing as "the management process responsible for identifying, anticipating and satisfying customer requirements profitably". A similar concept is the value-based marketing which states the role of marketing to contribute to increasing shareholder value. In this context, marketing can be defined as "the management process that seeks to maximise returns to shareholders by developing relationships with valued customers and creating a competitive advantage".\r\nIn the past, marketing practice tended to be seen as a creative industry, which included advertising, distribution and selling. However, because the academic study of marketing makes extensive use of social sciences, psychology, sociology, mathematics, economics, anthropology and neuroscience, the profession is now widely recognized as a science, allowing numerous universities to offer Master-of-Science (MSc) programs.\r\nThe process of marketing is that of bringing a product to market, which includes these steps: broad market research; market targeting and market segmentation; determining distribution, pricing and promotion strategies; developing a communications strategy; budgeting; and visioning long-term market development goals. Many parts of the marketing process (e.g. product design, art director, brand management, advertising, inbound marketing, copywriting etc.) involve use of the creative arts.","materialsDescription":"<span style=\"font-weight: bold; \">What the differences between B2B and B2C Marketing?</span>\r\nThe different goals of B2B and B2C marketing lead to differences in the B2B and B2C markets. The main differences in these markets are demand, purchasing volume, amount of customers, customer concentration, distribution, buying nature, buying influences, negotiations, reciprocity, leasing and promotional methods.\r\n<span style=\"font-style: italic; \">Demand:</span> B2B demand is derived because businesses buy products based on how much demand there is for the final consumer product. Businesses buy products based on customer's wants and needs. B2C demand is primarily because customers buy products based on their own wants and needs.\r\n<span style=\"font-style: italic; \">Purchasing Volume:</span> Businesses buy products in large volumes to distribute to consumers. Consumers buy products in smaller volumes suitable for personal use.\r\n<span style=\"font-style: italic; \">Amount of Customers:</span> There are relatively fewer businesses to market to than direct consumers.\r\n<span style=\"font-style: italic; \">Customer Concentration:</span> Businesses that specialize in a particular market tend to be geographically concentrated while customers that buy products from these businesses are not concentrated.\r\n<span style=\"font-style: italic; \">Distribution:</span> B2B products pass directly from the producer of the product to the business while B2C products must additionally go through a wholesaler or retailer.\r\n<span style=\"font-style: italic; \">Buying Nature:</span> B2B purchasing is a formal process done by professional buyers and sellers while B2C purchasing is informal.\r\n<span style=\"font-style: italic; \">Buying Influences:</span> B2B purchasing is influenced by multiple people in various departments such as quality control, accounting, and logistics while B2C marketing is only influenced by the person making the purchase and possibly a few others.\r\n<span style=\"font-style: italic; \">Negotiations:</span> In B2B marketing, negotiating for lower prices or added benefits is commonly accepted while in B2C marketing (particularly in Western cultures) prices are fixed.\r\n<span style=\"font-style: italic; \">Reciprocity:</span> Businesses tend to buy from businesses they sell to. For example, a business that sells printer ink is more likely to buy office chairs from a supplier that buys the business's printer ink. In B2C marketing, this does not occur because consumers are not also selling products.\r\n<span style=\"font-style: italic; \">Leasing:</span> Businesses tend to lease expensive items while consumers tend to save up to buy expensive items.\r\n<span style=\"font-style: italic; \">Promotional Methods:</span> In B2B marketing, the most common promotional method is personal selling. B2C marketing mostly uses sales promotion, public relations, advertising, and social media.\r\n<span style=\"font-weight: bold; \">What are marketing orientations?</span>\r\nA marketing orientation has been defined as a "philosophy of business management." or "a corporate state of mind" or as an "organization[al] culture". Although scholars continue to debate the precise nature of specific orientations that inform marketing practice, the most commonly cited orientations are as follows:\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Product</span></span>\r\nA firm employing a product orientation is mainly concerned with the quality of its product. A product orientation is based on the assumption that all things being equal, consumers will purchase products of superior quality. The approach is most effective when the firm has deep insights into customer needs and desires as derived from research and/or intuition and understands consumer's quality expectations and price consumers are willing to pay. Although the product orientation has largely been supplanted by the marketing orientation, firms practicing a product orientation can still be found in haute couture and arts marketing.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Sales</span></span>\r\nA sales orientation focuses on the selling/promotion of the firm's existing products, rather than developing new products to satisfy unmet needs or wants. This orientation seeks to attain the highest possible sales through promotion and direct sales techniques. The sales orientation "is typically practiced with unsought goods." One study found that industrial companies are more likely to hold a sales orientation than consumer goods companies. The approach may also suit scenarios in which a firm holds dead stock, or otherwise sells a product that is in high demand, with little likelihood of changes in consumer tastes diminishing demand.\r\nA 2011 meta-analyses found that the factors with the greatest impact on sales performance are a salesperson's sales-related knowledge (knowledge of market segments, sales presentation skills, conflict resolution, and products), degree of adaptiveness (changing behavior based on the aforementioned knowledge), role clarity (salesperson's role is to expressly to sell), cognitive aptitude (intelligence) and work engagement (motivation and interest in a sales role).\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Production</span></span>\r\nA firm focusing on a production orientation specializes in producing as much as possible of a given product or service in order to achieve economies of scale or economies of scope. A production orientation may be deployed when a high demand for a product or service exists, coupled with certainty that consumer tastes and preferences remain relatively constant (similar to the sales orientation). The so-called production era is thought to have dominated marketing practice from the 1860s to the 1930s, but other theorists argue that evidence of the production orientation can still be found in some companies or industries. Specifically, Kotler and Armstrong note that the production philosophy is "one of the oldest philosophies that guides sellers... [and] is still useful in some situations."\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Marketing</span></span>\r\nThe marketing orientation is the most common orientation used in contemporary marketing. It is a customer-centric approach that involves a firm basing its marketing program around products that suit new consumer tastes. Firms adopting a marketing orientation typically engage in extensive market research to gauge consumer desires, use R&D (Research & Development) to develop a product attuned to the revealed information, and then utilize promotion techniques to ensure consumers are aware of the product's existence and the benefits it can deliver. Scales designed to measure a firm's overall market orientation have been developed and found to be robust in a variety of contexts.\r\nThe marketing orientation has three prime facets, which are:\r\n<span style=\"font-style: italic; \">Customer orientation:</span> A firm in the market economy can survive by producing goods that people are willing and able to buy. Consequently, ascertaining consumer demand is vital for a firm's future viability and even existence as a going concern.\r\n<span style=\"font-style: italic; \">Organizational orientation:</span> The marketing department is of prime importance within the functional level of an organization. Information from the marketing department is used to guide the actions of a company's other departments.\r\nAs an example, a marketing department could ascertain (via marketing research) that consumers desired a new type of product or a new usage for an existing product. With this in mind, the marketing department would inform the R&D department to create a prototype of a product/service based on consumers' new desires.\r\nThe production department would then start to manufacture the product, while the marketing department would focus on the promotion, distribution, pricing, etc. of the product. Additionally, a firm's finance department would be consulted, with respect to securing appropriate funding for the development, production, and promotion of the product. Finance may oppose the required capital expenditure since it could undermine a healthy cash flow for the organization.\r\n<span style=\"font-style: italic;\">Mutually beneficial exchange:</span> In a transaction in the market economy, a firm gains revenue, which thus leads to more profits, market shares, and/or sales. A consumer, on the other hand, gains the satisfaction of a need/want, utility, reliability and value for money from the purchase of a product or service.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Societal marketing</span></span>\r\nA number of scholars and practitioners have argued that marketers have a greater social responsibility than simply satisfying customers and providing them with superior value. Marketing organizations that have embraced the societal marketing concept typically identify key stakeholder groups such as employees, customers, and local communities. Companies that adopt a societal marketing perspective typically practice triple bottom line reporting whereby they publish social impact and environmental impact reports alongside financial performance reports. Sustainable marketing or green marketing is an extension of societal marketing.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Marketing.png"},{"id":341,"title":"Customer Service","alias":"customer-service","description":" Customer service is the process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item. Customer service can take the form of in-person interaction, a phone call, self-service systems, or by other means.\r\nCustomer service is an important part of maintaining ongoing client relationships, which is key to continuing revenue. For this reason, many companies have worked hard to increase their customer satisfaction levels.\r\nMost successful businesses recognize the importance of providing outstanding customer service. Courteous and empathetic interaction with a trained customer service representative can mean the difference between losing or retaining a customer.\r\nWhen problems arise, customers should receive timely attention to the issue. Prompt attention to emails and phone calls is critical to maintaining good relations. Requiring customers to stand in long lines or sit on hold can sour an interaction before it begins.\r\nIdeally, customer service should be a one-stop endeavor for the consumer. For example, if a customer calls a helpline regarding a problem with a product, the customer service representative should follow through with the customer until the issue is fully resolved.\r\nThis may entail scheduling appointments with in-person repair personnel if the problem cannot be resolved on the phone, or transferring a call to skilled technicians in another department. Proactively following up with the customer to ensure that he or she is fully satisfied is another smart move.","materialsDescription":" What are customer service standards?\r\nCustomer service standards are an internal corporate set of rules governing the company's customer service activities, an algorithm for communicating with customers, and general standards for responding to unusual situations. The standard of customer service is an integral part of the corporate standard of the company.\r\nFunctions of customer service standards:\r\n<ol><li>To order. The client does not encounter problems, does not see them, which means that he is confident that all the staff without exception are professionals who know their business.</li><li>To control. It is difficult to assess and monitor the work of each manager if there are no clear criteria for evaluation. At the same time, the implementation of the sales plan cannot be the only parameter of the assessment; you need to know whether the manager of customer service standards adopted in this company adheres.</li><li>To adapt. Among other things, the availability of customer service standards simplifies the procedure.</li></ol>\r\nCustomer service standards are effective if the customer does not see the difference between the work of two (or more) managers, and sees only “proprietary” service, always the same, regardless of any external factors or circumstances. The customer service standard, which has been tested in practice, backed up by experience (perhaps even someone else's), created on the basis of analytical studies and recognized methods, can be called "gold". It allows you to increase profits, improve the image of the company, attract new customers.\r\nCustomer service standards are an important part of the company's brand. But, in addition, the standards are necessary and other units, in particular, the department to work with staff. Therefore, their development must take into account the needs of all interested services of the company.\r\n<span style=\"font-weight: bold; \">What is the purpose of introducing customer service standards in the company?</span>\r\nThe objectives of implementing the standards are as follows:\r\n<ul><li>For employees with experience: minimize the number of erroneous and unnecessary actions. The result of this will be saving time of each employee (no errors - no need to spend time correcting them). And, as a result, increased productivity.</li><li>For novice employees: customer service standards allow you to transfer the necessary knowledge in the most concise manner and in a short time.</li><li>For the company: the abolition of dependence on the old-timers. Not all employees who have worked in the company for many years (or even since the day of foundation) are able to resist the so-called star disease. Having knowledge and experience, a person loses the ability to objectively evaluate his work, he begins to think that he is the best manager in the company. It can end very badly - in the event of dismissal, such an employee will take the base, and turn clients against the company. Standards for customer service are needed to ensure that all employees can be assessed on a single scale, based on the actual benefits they bring to the company, as well as the attitude of the employee to the company.</li><li>For the company: the uniformity of control activities of managers. Standards are unequivocal, exclude double interpretations, and therefore cannot cause controversy about the rightness of an employee or employer.</li><li>For managers: the standards of uniform customer service are the same for all managers, and this makes it possible to make the pay of each manager absolutely transparent and intelligible. Realizing that there will be no double interpretations, the manager may not be afraid that he will be paid less than expected - all his mistakes and achievements are immediately visible and understandable.</li></ul>\r\n<span style=\"font-weight: bold; \">The application of service standards allows you:</span>\r\n<ul><li>to develop a company style in dealing with clients;</li><li>to increase the effectiveness of the work of managers with new customers;</li><li>to bring the quality of communication with customers to a higher level;</li><li>to create a positive opinion of the company about the company, so that it can be recommended to its acquaintances, thus increasing the number of potential and then real customers;</li><li>to minimize conflicts between the manager and the customer;</li><li>to develop a technology for training newcomers;</li><li>to transfer the assessment of the work of the manager from the subjective to the objective, transparent and understandable to everyone;</li><li>to establish a procedure for controlling the work of personnel;</li><li>to increase the motivation of managers to work.</li></ul>\r\n<span style=\"font-weight: bold;\">Benefits of applying service standards</span>\r\n<ul><li>The accumulation of experience: the entire base focuses on the company, and not on the hands of managers, "old-timers." Thus, the departure of one or several “old” employees does not become a “natural disaster” for the company.</li><li>Motivation, analysis and control: customer service standards make it possible to develop a transparent scheme of managers' motivation based on a clear, almost mathematical analysis of their work. The sales process is optimized.</li><li>Setting goals. With the help of standards, the company has the ability to set clear, reasonable plans. This allows you to keep the atmosphere in the team friendly and stable, and the lack of "muffled" tasks - to increase the loyalty of managers to the company.</li><li>Standards of customer service is a fairly mobile system that allows you to immediately detect errors in working with clients and quickly eliminate them. In addition, at any stage of working with a client, the head of the sales department can intervene in the process, noticing an error in the work of the manager, and even be proactive in order to prevent an error to which the manager is heading.</li><li>Quick and easy start for beginners. Customer service standards are actually a knowledge base, collected, analyzed, and streamlined. Such information is easily transmitted and assimilated by beginners, which means that the beginner quickly gets to work and starts to make a profit. In addition, a newbie will not spoil relations with a client by awkward actions, since he already knows what to do in any conflict and problem situations.</li><li>Customer confidence. Customer service standards allow the latter to feel confident in the company - no matter where the customer is, he will always easily recognize “his” company by brand features and can be absolutely sure that in a small town they will be served as qualitatively as in a million-plus city, because that the company is well aware of their work. So, such a company can be trusted.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Customer_Service.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"2009-06-24","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"},{"id":8,"title":"Reduce Production Timelines"},{"id":10,"title":"Ensure Compliance"},{"id":254,"title":"Centralize management"},{"id":260,"title":"Generate Business Reports"},{"id":261,"title":"Support Financial Management"},{"id":262,"title":"Support Customers"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":177,"title":"Decentralized IT systems"},{"id":180,"title":"Inability to forecast execution timelines"},{"id":334,"title":"Poor timing of management decision making"},{"id":340,"title":"Low quality of customer service"},{"id":350,"title":"No monitoring of corporate IT processes"},{"id":356,"title":"High costs of routine operations"},{"id":370,"title":"No automated business processes"},{"id":378,"title":"Low employee productivity"},{"id":381,"title":"HR management"},{"id":393,"title":"Complex and non-transparent business processes"}]}},"categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called "at home customer services" or "at home customer support."\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed. </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"},{"id":152,"title":"Contact Center","alias":"contact-center","description":"A contact center is a central point from where you can contact.\r\nThe contact center typically includes one or more call centers but may include other types of customer contact, as well. A contact center is generally part of an enterprise's overall customer relationship management (CRM) strategy.<br />Contact centers and call centers are both centers for customer service, and the two terms are often used interchangeably, but a contact center supports more services than a typical call center.\r\nContact centers offer omnichannel customer support, including email, chat, voice over IP (VoIP) and website support. A call center typically uses phones as the main channel of communication and can handle a mass volume of calls.<br />Contact centers are used for inbound communication, outbound communication or a hybrid of both. Contact center agents also interact with customers via web chat, phone, email or other communication channels.\r\nThe contact center infrastructure that is necessary to support communications may be located on the same premises as the contact center, or it can be located externally.\r\nIn an on-premises scenario, the company that owns the contact center also owns and manages its own hardware and software. This requires staffing and IT investments that some companies choose to forgo by outsourcing those tasks to cloud providers or hosting companies.","materialsDescription":" <span style=\"font-weight: bold;\">What is a Call Center?</span>\r\nTraditionally, a call center is an office where a large number of call center agents provide customer service over the telephone. Inbound call centers receive calls for customer support and often serve as a knowledge base for tech support, billing questions, and other customer service issues. These call centers focus on quick call resolution times and agent productivity. In outbound call centers, agents make calls rather than receive them. These could be sales calls, marketing offers, surveys, fundraising requests, or debt collection, for example.\r\nThe term “call center” conjures an image for many people of waiting on perpetual hold or being routed through an endless IVR that never gives them what they need. Because so many consumers have had a dreadful customer service experience along these lines, call centers have developed a bad rap. But as legacy phone systems give way to newer digital technologies, call centers are evolving.\r\n<span style=\"font-weight: bold;\">What is a Contact Center?</span>\r\nThe term "contact center" (or “contact centre”) reflects the modern reality that there are many other ways to connect with a customer these days besides by telephone. The combined trends of increased customer expectations and newer technologies that allow for many channels of communication are creating a shift in the traditional call center model which has existed for decades. Consumers want more ways to reach businesses, and businesses are looking for new ways to improve customer experience.\r\nWhile call center agents generally focus on inbound and outbound calls, either on traditional phone lines or over VoIP, contact center agents handle a wide variety of communications. In a modern multichannel contact center, technical support might be delivered over in-app chat or video, while order status updates are delivered via SMS, event promotions are sent as push notifications, surveys are deployed over Facebook Messenger, and sales inquiries received by email are sent directly to an agent to connect by phone. Call centers handle voice communications, contact centers handle all communications.\r\nA company’s contact center is usually integrated with their customer relationship management (CRM) system, where all interactions between the organization and the public are tracked, coordinated, and managed. Depending on the infrastructure and ecosystem, it could be comprised of an alphabet soup of complex components. Many companies have purchased off-the-shelf systems or a highly customized network of technologies from multiple vendors. Some companies have adopted a cloud-based solution or two, but they remain siloed from the rest of their systems and can’t talk to each other.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Contact_Center1.png"},{"id":337,"title":"Sales","alias":"sales","description":" Sales are activities related to selling or the number of goods or services sold in a given targeted time period.\r\nThe seller, or the provider of the goods or services, completes a sale in response to an acquisition, appropriation, requisition, or a direct interaction with the buyer at the point of sale. There is a passing of title (property or ownership) of the item, and the settlement of a price, in which agreement is reached on a price for which transfer of ownership of the item will occur. The seller, not the purchaser, typically executes the sale and it may be completed prior to the obligation of payment. In the case of indirect interaction, a person who sells goods or service on behalf of the owner is known as a salesman or saleswoman or salesperson, but this often refers to someone selling goods in a store/shop, in which case other terms are also common, including salesclerk, shop assistant, and retail clerk.\r\nIn common law countries, sales are governed generally by the common law and commercial codes. In the United States, the laws governing sales of goods are somewhat uniform to the extent that most jurisdictions have adopted Article 2 of the Uniform Commercial Code, albeit with some non-uniform variations.\r\nA person or organization expressing an interest in acquiring the offered item of value is referred to as a potential buyer, prospective customer, or prospect. Buying and selling are understood to be two sides of the same "coin" or transaction. Both seller and buyer engage in a process of negotiation to consummate the exchange of values. The exchange, or selling, process has implied rules and identifiable stages. It is implied that the selling process will proceed fairly and ethically so that the parties end up nearly equally rewarded. The stages of selling, and buying, involve getting acquainted, assessing each party's need for the other's item of value, and determining if the values to be exchanged are equivalent or nearly so, or, in buyer's terms, "worth the price". Sometimes, sellers have to use their own experiences when selling products with appropriate discounts.\r\nAlthough the skills required are different, from a management viewpoint, sales is a part of marketing. Sales often form a separate grouping in a corporate structure, employing separate specialist operatives known as salespersons (singular: salesperson). Selling is considered by many to be a sort of persuading "art". Contrary to popular belief, the methodological approach of selling refers to a systematic process of repetitive and measurable milestones, by which a salesman relates his or her offering of a product or service in return enabling the buyer to achieve their goal in an economic way.","materialsDescription":" <span style=\"font-weight: bold;\">What's the Difference Between Sales and Marketing?</span>\r\nSales and Marketing: two terms we often hear together when working with mid-size companies. In some ways, this is logical because the two need to work together. But in fact, Sales and Marketing are two very different functions and require very different skills.\r\nBusiness leaders know what Operations are; they make stuff. They know what Accounting is; they record and control the money. And they know what Sales do; they sell stuff. So if you are not making stuff, selling stuff, or recording the money—what is marketing and why do you need it?\r\nWhat's the difference between Sales and Marketing? To answer this question, let's define what Sales and Marketing are separately and how they support one another.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">What is Marketing? Aligning with Customers, Now and for the Future</span></span>\r\nA key job of Marketing is to understand the marketplace from the perspective of the customer looking back towards the company and helping lead the company where it should be in the future. Marketing’s job is to direct the organization toward the segments, or groups of customers and channels where the company can profitably compete. It should help the organization see how it needs to modify its product offerings, pricing, and communication so that it meets the needs of the distribution channel or end customers.\r\nMarketing also needs to convert the market understanding into tools and tactics to attract the market, build (often digital) relationships, and develop leads. Without Sales, Marketing efforts run short. Marketing directs Sales as to where they should be hunting and what ammo to use. Note, however, that if Marketing becomes a sales support function focused only on the now, the future can become lost.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Without Marketing, Sales Suffers</span></span>\r\nNot even the best hunter can bring home dinner if they are shooting blanks at decoys. Markets are constantly changing. The job of marketing is to stay ahead of the changes and help the hunters see where they should be hunting and provide them with the right ammunition. If Marketing is only focused on delivering the ammunition for today, nobody will see where the industry is moving or where the company needs to hunt next. This limits growth not only for Sales and Marketing but also for your entire organization.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Can You be Both Sales and Marketing?</span></span>\r\nIn all my years, working for companies that ranged from Fortune 100 to mid-size companies I have never met anyone who was really good at both sales and marketing. I have held the title of VP of Sales and Marketing, managing a 500 person sales and merchandising force. I was really a marketing person with sales authority. The skills required to focus on the now and the push of sales are different. In many ways, they are contrary to the skills of looking to the future and the customer perspective of marketing.\r\nEvery Sales organization feels they have a good understanding of their customers. But every Sales conversation with a customer has a sales transaction lurking in the background. Therefore, customers can never be completely open about their needs and want when talking to a sales person.\r\nFor a company to really grow, someone must have the job of looking out the window towards where the company needs to go in the future. For many companies, this is the job of the CEO and Sales hires someone to do some sales support and gives them a marketing title. But as companies grow, the job of CEO starts to become a full-time job in itself and the strategic role of Marketing gets short-changed. A study of mid-size companies by the University of Texas showed that companies that separated the roles of Marketing and Sales were much more likely to grow faster than the industry average.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Sales and Marketing: Today and the Future</span></span>\r\nSales need to be focused on the now. You can’t run a company unless your sales team is focused on bringing in today’s business. But you can’t really ask your Sales leaders where the company should go next and to develop the 18-month plan to get there without losing focus on today’s revenue. Besides, if your sales executive was really good at developing future-focused business strategies and tying that strategy to the plans and tools of marketing to make it happen, they would be a marketing person and not a now-focused sales person.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Sales.png"},{"id":339,"title":"Marketing","alias":"marketing","description":" Marketing is the study and management of exchange relationships. It is the business process of creating relationships with and satisfying customers. Because marketing is used to attract customers, it is one of the primary components of business management and commerce. Marketers can direct product to other businesses (B2B marketing) or directly to consumers (B2C marketing).\r\nRegardless of who is being marketed to, several factors, including the perspective the marketers will use. These market orientations determine how marketers will approach the planning stage of marketing. This leads into the marketing mix, which outlines the specifics of the product and how it will be sold. This can in turn, be affected by the environment surrounding the product, the results of marketing research and market research, and the characteristics of the product's target market.\r\nOnce these factors are determined, marketers must then decide what methods will be used to market the product. This decision is based on the factors analyzed in the planning stage as well as where the product is in the product life cycle.\r\nMarketing is defined by the American Marketing Association as "the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large". The term developed from the original meaning which referred literally to going to market with goods for sale. From a sales process engineering perspective, marketing is "a set of processes that are interconnected and interdependent with other functions of a business aimed at achieving customer interest and satisfaction".\r\nPhilip Kotler defined marketing as "Satisfying needs and wants through an exchange process", and a decade later defines it as “a social and managerial process by which individuals and groups obtain what they want and need through creating, offering and exchanging products of value with others.”\r\nThe Chartered Institute of Marketing defines marketing as "the management process responsible for identifying, anticipating and satisfying customer requirements profitably". A similar concept is the value-based marketing which states the role of marketing to contribute to increasing shareholder value. In this context, marketing can be defined as "the management process that seeks to maximise returns to shareholders by developing relationships with valued customers and creating a competitive advantage".\r\nIn the past, marketing practice tended to be seen as a creative industry, which included advertising, distribution and selling. However, because the academic study of marketing makes extensive use of social sciences, psychology, sociology, mathematics, economics, anthropology and neuroscience, the profession is now widely recognized as a science, allowing numerous universities to offer Master-of-Science (MSc) programs.\r\nThe process of marketing is that of bringing a product to market, which includes these steps: broad market research; market targeting and market segmentation; determining distribution, pricing and promotion strategies; developing a communications strategy; budgeting; and visioning long-term market development goals. Many parts of the marketing process (e.g. product design, art director, brand management, advertising, inbound marketing, copywriting etc.) involve use of the creative arts.","materialsDescription":"<span style=\"font-weight: bold; \">What the differences between B2B and B2C Marketing?</span>\r\nThe different goals of B2B and B2C marketing lead to differences in the B2B and B2C markets. The main differences in these markets are demand, purchasing volume, amount of customers, customer concentration, distribution, buying nature, buying influences, negotiations, reciprocity, leasing and promotional methods.\r\n<span style=\"font-style: italic; \">Demand:</span> B2B demand is derived because businesses buy products based on how much demand there is for the final consumer product. Businesses buy products based on customer's wants and needs. B2C demand is primarily because customers buy products based on their own wants and needs.\r\n<span style=\"font-style: italic; \">Purchasing Volume:</span> Businesses buy products in large volumes to distribute to consumers. Consumers buy products in smaller volumes suitable for personal use.\r\n<span style=\"font-style: italic; \">Amount of Customers:</span> There are relatively fewer businesses to market to than direct consumers.\r\n<span style=\"font-style: italic; \">Customer Concentration:</span> Businesses that specialize in a particular market tend to be geographically concentrated while customers that buy products from these businesses are not concentrated.\r\n<span style=\"font-style: italic; \">Distribution:</span> B2B products pass directly from the producer of the product to the business while B2C products must additionally go through a wholesaler or retailer.\r\n<span style=\"font-style: italic; \">Buying Nature:</span> B2B purchasing is a formal process done by professional buyers and sellers while B2C purchasing is informal.\r\n<span style=\"font-style: italic; \">Buying Influences:</span> B2B purchasing is influenced by multiple people in various departments such as quality control, accounting, and logistics while B2C marketing is only influenced by the person making the purchase and possibly a few others.\r\n<span style=\"font-style: italic; \">Negotiations:</span> In B2B marketing, negotiating for lower prices or added benefits is commonly accepted while in B2C marketing (particularly in Western cultures) prices are fixed.\r\n<span style=\"font-style: italic; \">Reciprocity:</span> Businesses tend to buy from businesses they sell to. For example, a business that sells printer ink is more likely to buy office chairs from a supplier that buys the business's printer ink. In B2C marketing, this does not occur because consumers are not also selling products.\r\n<span style=\"font-style: italic; \">Leasing:</span> Businesses tend to lease expensive items while consumers tend to save up to buy expensive items.\r\n<span style=\"font-style: italic; \">Promotional Methods:</span> In B2B marketing, the most common promotional method is personal selling. B2C marketing mostly uses sales promotion, public relations, advertising, and social media.\r\n<span style=\"font-weight: bold; \">What are marketing orientations?</span>\r\nA marketing orientation has been defined as a "philosophy of business management." or "a corporate state of mind" or as an "organization[al] culture". Although scholars continue to debate the precise nature of specific orientations that inform marketing practice, the most commonly cited orientations are as follows:\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Product</span></span>\r\nA firm employing a product orientation is mainly concerned with the quality of its product. A product orientation is based on the assumption that all things being equal, consumers will purchase products of superior quality. The approach is most effective when the firm has deep insights into customer needs and desires as derived from research and/or intuition and understands consumer's quality expectations and price consumers are willing to pay. Although the product orientation has largely been supplanted by the marketing orientation, firms practicing a product orientation can still be found in haute couture and arts marketing.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Sales</span></span>\r\nA sales orientation focuses on the selling/promotion of the firm's existing products, rather than developing new products to satisfy unmet needs or wants. This orientation seeks to attain the highest possible sales through promotion and direct sales techniques. The sales orientation "is typically practiced with unsought goods." One study found that industrial companies are more likely to hold a sales orientation than consumer goods companies. The approach may also suit scenarios in which a firm holds dead stock, or otherwise sells a product that is in high demand, with little likelihood of changes in consumer tastes diminishing demand.\r\nA 2011 meta-analyses found that the factors with the greatest impact on sales performance are a salesperson's sales-related knowledge (knowledge of market segments, sales presentation skills, conflict resolution, and products), degree of adaptiveness (changing behavior based on the aforementioned knowledge), role clarity (salesperson's role is to expressly to sell), cognitive aptitude (intelligence) and work engagement (motivation and interest in a sales role).\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Production</span></span>\r\nA firm focusing on a production orientation specializes in producing as much as possible of a given product or service in order to achieve economies of scale or economies of scope. A production orientation may be deployed when a high demand for a product or service exists, coupled with certainty that consumer tastes and preferences remain relatively constant (similar to the sales orientation). The so-called production era is thought to have dominated marketing practice from the 1860s to the 1930s, but other theorists argue that evidence of the production orientation can still be found in some companies or industries. Specifically, Kotler and Armstrong note that the production philosophy is "one of the oldest philosophies that guides sellers... [and] is still useful in some situations."\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Marketing</span></span>\r\nThe marketing orientation is the most common orientation used in contemporary marketing. It is a customer-centric approach that involves a firm basing its marketing program around products that suit new consumer tastes. Firms adopting a marketing orientation typically engage in extensive market research to gauge consumer desires, use R&D (Research & Development) to develop a product attuned to the revealed information, and then utilize promotion techniques to ensure consumers are aware of the product's existence and the benefits it can deliver. Scales designed to measure a firm's overall market orientation have been developed and found to be robust in a variety of contexts.\r\nThe marketing orientation has three prime facets, which are:\r\n<span style=\"font-style: italic; \">Customer orientation:</span> A firm in the market economy can survive by producing goods that people are willing and able to buy. Consequently, ascertaining consumer demand is vital for a firm's future viability and even existence as a going concern.\r\n<span style=\"font-style: italic; \">Organizational orientation:</span> The marketing department is of prime importance within the functional level of an organization. Information from the marketing department is used to guide the actions of a company's other departments.\r\nAs an example, a marketing department could ascertain (via marketing research) that consumers desired a new type of product or a new usage for an existing product. With this in mind, the marketing department would inform the R&D department to create a prototype of a product/service based on consumers' new desires.\r\nThe production department would then start to manufacture the product, while the marketing department would focus on the promotion, distribution, pricing, etc. of the product. Additionally, a firm's finance department would be consulted, with respect to securing appropriate funding for the development, production, and promotion of the product. Finance may oppose the required capital expenditure since it could undermine a healthy cash flow for the organization.\r\n<span style=\"font-style: italic;\">Mutually beneficial exchange:</span> In a transaction in the market economy, a firm gains revenue, which thus leads to more profits, market shares, and/or sales. A consumer, on the other hand, gains the satisfaction of a need/want, utility, reliability and value for money from the purchase of a product or service.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Societal marketing</span></span>\r\nA number of scholars and practitioners have argued that marketers have a greater social responsibility than simply satisfying customers and providing them with superior value. Marketing organizations that have embraced the societal marketing concept typically identify key stakeholder groups such as employees, customers, and local communities. Companies that adopt a societal marketing perspective typically practice triple bottom line reporting whereby they publish social impact and environmental impact reports alongside financial performance reports. Sustainable marketing or green marketing is an extension of societal marketing.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Marketing.png"},{"id":341,"title":"Customer Service","alias":"customer-service","description":" Customer service is the process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item. Customer service can take the form of in-person interaction, a phone call, self-service systems, or by other means.\r\nCustomer service is an important part of maintaining ongoing client relationships, which is key to continuing revenue. For this reason, many companies have worked hard to increase their customer satisfaction levels.\r\nMost successful businesses recognize the importance of providing outstanding customer service. Courteous and empathetic interaction with a trained customer service representative can mean the difference between losing or retaining a customer.\r\nWhen problems arise, customers should receive timely attention to the issue. Prompt attention to emails and phone calls is critical to maintaining good relations. Requiring customers to stand in long lines or sit on hold can sour an interaction before it begins.\r\nIdeally, customer service should be a one-stop endeavor for the consumer. For example, if a customer calls a helpline regarding a problem with a product, the customer service representative should follow through with the customer until the issue is fully resolved.\r\nThis may entail scheduling appointments with in-person repair personnel if the problem cannot be resolved on the phone, or transferring a call to skilled technicians in another department. Proactively following up with the customer to ensure that he or she is fully satisfied is another smart move.","materialsDescription":" What are customer service standards?\r\nCustomer service standards are an internal corporate set of rules governing the company's customer service activities, an algorithm for communicating with customers, and general standards for responding to unusual situations. The standard of customer service is an integral part of the corporate standard of the company.\r\nFunctions of customer service standards:\r\n<ol><li>To order. The client does not encounter problems, does not see them, which means that he is confident that all the staff without exception are professionals who know their business.</li><li>To control. It is difficult to assess and monitor the work of each manager if there are no clear criteria for evaluation. At the same time, the implementation of the sales plan cannot be the only parameter of the assessment; you need to know whether the manager of customer service standards adopted in this company adheres.</li><li>To adapt. Among other things, the availability of customer service standards simplifies the procedure.</li></ol>\r\nCustomer service standards are effective if the customer does not see the difference between the work of two (or more) managers, and sees only “proprietary” service, always the same, regardless of any external factors or circumstances. The customer service standard, which has been tested in practice, backed up by experience (perhaps even someone else's), created on the basis of analytical studies and recognized methods, can be called "gold". It allows you to increase profits, improve the image of the company, attract new customers.\r\nCustomer service standards are an important part of the company's brand. But, in addition, the standards are necessary and other units, in particular, the department to work with staff. Therefore, their development must take into account the needs of all interested services of the company.\r\n<span style=\"font-weight: bold; \">What is the purpose of introducing customer service standards in the company?</span>\r\nThe objectives of implementing the standards are as follows:\r\n<ul><li>For employees with experience: minimize the number of erroneous and unnecessary actions. The result of this will be saving time of each employee (no errors - no need to spend time correcting them). And, as a result, increased productivity.</li><li>For novice employees: customer service standards allow you to transfer the necessary knowledge in the most concise manner and in a short time.</li><li>For the company: the abolition of dependence on the old-timers. Not all employees who have worked in the company for many years (or even since the day of foundation) are able to resist the so-called star disease. Having knowledge and experience, a person loses the ability to objectively evaluate his work, he begins to think that he is the best manager in the company. It can end very badly - in the event of dismissal, such an employee will take the base, and turn clients against the company. Standards for customer service are needed to ensure that all employees can be assessed on a single scale, based on the actual benefits they bring to the company, as well as the attitude of the employee to the company.</li><li>For the company: the uniformity of control activities of managers. Standards are unequivocal, exclude double interpretations, and therefore cannot cause controversy about the rightness of an employee or employer.</li><li>For managers: the standards of uniform customer service are the same for all managers, and this makes it possible to make the pay of each manager absolutely transparent and intelligible. Realizing that there will be no double interpretations, the manager may not be afraid that he will be paid less than expected - all his mistakes and achievements are immediately visible and understandable.</li></ul>\r\n<span style=\"font-weight: bold; \">The application of service standards allows you:</span>\r\n<ul><li>to develop a company style in dealing with clients;</li><li>to increase the effectiveness of the work of managers with new customers;</li><li>to bring the quality of communication with customers to a higher level;</li><li>to create a positive opinion of the company about the company, so that it can be recommended to its acquaintances, thus increasing the number of potential and then real customers;</li><li>to minimize conflicts between the manager and the customer;</li><li>to develop a technology for training newcomers;</li><li>to transfer the assessment of the work of the manager from the subjective to the objective, transparent and understandable to everyone;</li><li>to establish a procedure for controlling the work of personnel;</li><li>to increase the motivation of managers to work.</li></ul>\r\n<span style=\"font-weight: bold;\">Benefits of applying service standards</span>\r\n<ul><li>The accumulation of experience: the entire base focuses on the company, and not on the hands of managers, "old-timers." Thus, the departure of one or several “old” employees does not become a “natural disaster” for the company.</li><li>Motivation, analysis and control: customer service standards make it possible to develop a transparent scheme of managers' motivation based on a clear, almost mathematical analysis of their work. The sales process is optimized.</li><li>Setting goals. With the help of standards, the company has the ability to set clear, reasonable plans. This allows you to keep the atmosphere in the team friendly and stable, and the lack of "muffled" tasks - to increase the loyalty of managers to the company.</li><li>Standards of customer service is a fairly mobile system that allows you to immediately detect errors in working with clients and quickly eliminate them. In addition, at any stage of working with a client, the head of the sales department can intervene in the process, noticing an error in the work of the manager, and even be proactive in order to prevent an error to which the manager is heading.</li><li>Quick and easy start for beginners. Customer service standards are actually a knowledge base, collected, analyzed, and streamlined. Such information is easily transmitted and assimilated by beginners, which means that the beginner quickly gets to work and starts to make a profit. In addition, a newbie will not spoil relations with a client by awkward actions, since he already knows what to do in any conflict and problem situations.</li><li>Customer confidence. Customer service standards allow the latter to feel confident in the company - no matter where the customer is, he will always easily recognize “his” company by brand features and can be absolutely sure that in a small town they will be served as qualitatively as in a million-plus city, because that the company is well aware of their work. So, such a company can be trusted.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Customer_Service.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"http://snt.ua/news/pressroom/pressreleases/47827.ua.php","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":892,"title":"Microsoft Exchange for SK \"Providna\"","description":"Description is not ready yet","alias":"microsoft-exchange-for-sk-providna","roi":0,"seo":{"title":"Microsoft Exchange for SK \"Providna\"","keywords":"","description":"Description is not ready yet","og:title":"Microsoft Exchange for SK \"Providna\"","og:description":"Description is not ready yet"},"deal_info":"","user":{"id":7160,"title":"Providna","logoURL":"https://old.roi4cio.com/uploads/roi/company/providna-logo.png","alias":"providna-sk","address":"","roles":[],"description":" Providna Insurance Company has been operating in the Ukrainian market since 1995. 99.999% of the shares of IC PROVIDNA belong to IIC Ukraine B.V. 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Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface tablet lineup. 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Enjoy enterprise email capabilities with bigger and more reliable mailboxes Experience better collaboration with document sharing Add enhanced archiving, security, and compliance features <span style=\"font-weight: bold;\">Exchange Online</span> Exchange is available as a standalone hosted service from Microsoft. You can also get Exchange as part of an Office 365 plan that includes Office apps, SharePoint, and Skype for Business. <span style=\"font-weight: bold;\">Exchange Server 2016</span> Increase productivity and keep your business information safe, while maintaining the control you need. <span style=\"font-weight: bold;\">Other Exchange products</span> Exchange Online Archiving Exchange Online Protection Office 365 Advanced Threat Protection Exchange Online Kiosk Exchange for government agencies","shortDescription":"Microsoft Exchange lets you accomplish more with a rich, business-class email experience on phones, tablets, desktops, and the web.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":20,"sellingCount":2,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Exchange","keywords":"Exchange, Online, Microsoft, Office, with, Protection, email, more","description":"Work smarter, anywhere Microsoft Exchange lets you accomplish more with a rich, business-class email experience on phones, tablets, desktops, and the web. 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"Social messaging" or "chat applications") are apps and platforms that enable messaging, many of which started around social networking platforms, but many of which have now developed into broad platforms enabling status updates, chatbots, payments and conversational commerce (e-commerce via chat).\r\nSome examples of popular messaging apps include WhatsApp, China's WeChat and QQ Messenger, Viber, Line, Snapchat, Korea's KakaoTalk, Google Hangouts, Blackberry Messenger, Telegram, and Vietnam's Zalo. Slack focuses on messaging and file sharing for work teams. Some social networking services offer messaging services as a component of their overall platform, such as Facebook's Facebook Messenger, along with Instagram and Twitter's direct messaging functions.\r\nMessaging apps are the most widely used smartphone apps with in 2018 over 1.3 billion monthly users of WhatsApp and Facebook Messenger, 980 million monthly active users of WeChat and 843 million monthly active users of QQ Mobile.\r\nOnline chatting apps differ from the previous generation of instant messaging platforms like the defunct AIM, Yahoo! Messenger, and Windows Live Messenger, in that they are primarily used via mobile apps on smartphones as opposed to personal computers, although some messaging apps offer web-based versions or software for PC operating systems.\r\nAs people upgraded in the 2010s from feature phones to smartphones, they moved from traditional calling and SMS (which are paid services) to messaging apps which are free or only incur small data charges.\r\n<p class=\"align-left\"> </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Messaging apps each have some of the following features:</span></p>\r\n<ul><li>Chat</li></ul>\r\n<ol><li>One-on-one chat</li><li>Group chat</li><li> Broadcast lists</li><li>Chatbots (including "bot in group chats")</li><li>"Smart replies" (suggested replies to incoming messages provided by Google's Reply platform )</li></ol>\r\n<ul><li>Calls</li></ul>\r\n<ol><li>Voice calls</li><li> Video calls</li></ol>\r\n<ul><li>Audio alerts (on Line)</li><li>File sharing</li><li>Games</li><li>"Mini Programs" (e.g. WeChat Mini Program)</li><li>News discovery (e.g. Snapchat Discover)</li><li>Payments or mobile wallet, e.g. WeChat Pay which processes much of the Chinese mobile payment volume of US$5 trillion (2016)</li><li>Personal (cloud) storage</li><li>Push notifications</li><li>Status updates (WhatsApp Status, WeChat Moments)</li><li>Stickers</li><li>Virtual assistant, e.g. Google Assistant in Google Allo</li></ul>\r\n<p class=\"align-left\">Unlike chat rooms with many users engaging in multiple and overlapping conversations, instant messaging application sessions usually take place between two users in a private, back-and-forth style of communication.</p>\r\n<p class=\"align-left\">One of the core features of different messaging apps is the ability to see whether a friend or co-worker is online and connected through the selected service -- a capability known as presence. As the technology has evolved, many online messaging apps have added support for exchanging more than just text-based messages, allowing actions like file transfers and image sharing within the instant messaging session.</p>\r\n<p class=\"align-left\">Instant messaging also differs from email in the immediacy of the message exchange. It also tends to be session-based, having a start and an end. Because application message is intended to mimic in-person conversations, individual messages are often brief. Email, on the other hand, usually reflects a longer-form, letter-writing style.<br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is instant messaging software?</span></h1>\r\nCompanies use instant messaging software to facilitate communication between their staff members who may be located in different places and countries. Popular websites such as Facebook offer instant chat services for free. Good quality messenger application solutions provide useful features such as video calling, web conferencing, and VoIP. Advanced platforms offer IP radio, IPTV, and desktop sharing tools. Large enterprises have greater communication needs and therefore they typically invest in installing an internal IM server to serve their thousands of employees.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Why people use Messaging Apps?</span></h1>\r\n<ul><li>Real-time text transmission</li><li>Conveniency</li><li>Records of a chat history</li><li>Easy for multitasking</li><li>Operating anytime anywhere using the WiFi or Mobile Network operators</li><li>Stickers</li></ul>\r\nCommunication is an essential component of any business: interaction with external or internal customers, end users, employees. A good communication platform is vital to stay connected with the employees and broadcast information fast and efficiently. Thousands of people support the escalation from IM to other ways of communication, such as group chat, voice calls or video conferencing.<br />Depending on the purpose of use we can separate popular messenger nto those with business needs or for corporate use, such as Slack, Hangouts, Flock, Stride and those for everyday communications like WhatsApp, FB Messenger, WeChat, Telegram, and others.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How messaging apps can benefit your business?</span></h1>\r\n<p class=\"align-center\"></p>\r\nHeads bowed, shoulders hunched over glowing screens—we all might be a little guilty of smartphone addiction, and mobile usage is only increasing. We’re in constant communication with one another, and over the past few years messaging apps like Facebook Messenger and WeChat have become commonplace. Of the 10 most globally used apps, messaging apps account for 6.\r\nWith consumer messaging apps on the rise, businesses have begun to connect with customers on yet another channel. According to Gartner, “By 2019, requests for customer support through consumer mobile messaging apps will exceed requests for customer support through traditional social media.”\r\nServing up customer support through customer messaging software can deepen your brand’s relationship with customers. On the customer side, messaging apps provide an immediate way to connect with your business and get a response.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Here are three ways your business can benefit from connecting with customers over consumer messaging apps:</span></p>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Unrestricted communication.</span> No matter where they are in the world, messaging apps offer your customers unrestricted communication options. Unlike SMS, which often incurs charges, your customers can still reach out privately via messaging apps and receive a timely response without worrying about cost. That means happier customers, and happy customers mean a happy bottom line for your business.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Move customer queries from public to private. </span>Giving your customers an easy option to reach your business privately not only decreases their likelihood of publicly tweeting a complaint, it also offers a space to exchange sensitive information, like delivery details. With a more private outlet for customer interactions, your business can thoroughly help customers while simultaneously saving brand face.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Increase first contact resolution with chatbot integrations.</span> According to Gartner, artificial intelligence is a top trend for 2017. With the help of chatbots, your business can better manage workflows and automatically respond to customer requests via messaging. Chatbots can help point customers to the right information, helping them self-serve and ultimately allowing your support agents to focus on the issues that require a human touch. </li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Messaging_Applications.png"},{"id":273,"title":"Team Collaborative Applications","alias":"team-collaborative-applications","description":" Collaborative software or groupware is application software designed to help people working on a common task to attain their goals. One of the earliest definitions of groupware is "intentional group processes plus software to support them".\r\nThe worldwide team collaborative applications market continues to accelerate as collaboration becomes a key component of the future of work in a digital enterprise. The market is growing in revenue, leveraging IT integrations to both bridge functions and the enterprise. The market continues to move to the cloud and emphasizes usage across devices.\r\nThe total worldwide team collaborative applications market grew at 24.7% year over year, up from 21.5% growth the previous year. Growth was powered by the adoption of solutions that made working together more agile and seamless and favored solutions with integrations that centralize work, assets, and communications, including messaging and chat. In short, applications that made it easier to get work done by bringing content, context, and communications in a single place.\r\nFeeling the pinch to produce more with less, organizations have turned to collaborative applications to streamline workflow and engage employees, partners and, increasingly, customers. They are discovering new paths to productivity, a better digital user experience (UX), and loyalty. Companies are developing a new way to work together and across their workforce and the sales continuum. A more technology-savvy and digitally connected workforce is empowering and accelerating this trend. Artificial intelligence (AI) is more common across collaborative solutions and almost expected by employees to automate repetitive tasks. Increasingly, machine learning (ML) and AI will generate new forms of value from conversations, meetings, and other content assets.\r\nMake no mistake, the majority of the lead vendors in this space are heavily invested in the future of work and want to be either your future workspace — where work actually is done — or an application that integrates to facilitate better and more productive results with a better-engaged workforce.","materialsDescription":"<span style=\"font-weight: bold; \">What is groupware?</span>\r\nCollaborative software was originally designated as groupware and this term can be traced as far back as the late 1980s, when Richman and Slovak (1987) wrote: "Like an electronic sinew that binds teams together, the new groupware aims to place the computer squarely in the middle of communications among managers, technicians, and anyone else who interacts in groups, revolutionizing the way they work."\r\nEven further back, in 1978 Peter and Trudy Johnson-Lenz coined the term groupware; their initial 1978 definition of groupware was, "intentional group processes plus software to support them." Later in their article they went on to explain groupware as "computer-mediated culture... an embodiment of social organization in hyperspace." Groupware integrates co-evolving human and tool systems, yet is simply a single system.\r\nIn the early 1990s the first commercial groupware products were delivered, and big companies such as Boeing and IBM started using electronic meeting systems for key internal projects. Lotus Notes appeared as a major example of that product category, allowing remote group collaboration when the internet was still in its infancy. Kirkpatrick and Losee (1992) wrote then: "If GROUPWARE really makes a difference in productivity long term, the very definition of an office may change. You will be able to work efficiently as a member of a group wherever you have your computer. As computers become smaller and more powerful, that will mean anywhere." In 1999, Achacoso created and introduced the first wireless groupware.\r\n<span style=\"font-weight: bold;\">What are the levels of groupware?</span>\r\nGroupware can be divided into three categories depending on the level of collaboration:\r\n<ul><li>Communication can be thought of as unstructured interchange of information. A phone call or an IM Chat discussion are examples of this.</li><li>Conferencing (or collaboration level, as it is called in the academic papers that discuss these levels) refers to interactive work toward a shared goal. Brainstorming or voting are examples of this.</li><li>Co-ordination refers to complex interdependent work toward a shared goal. A good metaphor for understanding this is to think about a sports team; everyone has to contribute the right play at the right time as well as adjust their play to the unfolding situation - but everyone is doing something different - in order for the team to win. That is complex interdependent work toward a shared goal: collaborative management.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Team_Collaborative_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"2008-01-01","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":174,"title":"No unified email system"},{"id":176,"title":"No unified address book"},{"id":178,"title":"No control over data access"},{"id":340,"title":"Low quality of customer service"},{"id":378,"title":"Low employee productivity"},{"id":398,"title":"Poor communication and coordination among staff"}]}},"categories":[{"id":271,"title":"Messaging Applications","alias":"messaging-applications","description":" Messaging apps (a.k.a. "Social messaging" or "chat applications") are apps and platforms that enable messaging, many of which started around social networking platforms, but many of which have now developed into broad platforms enabling status updates, chatbots, payments and conversational commerce (e-commerce via chat).\r\nSome examples of popular messaging apps include WhatsApp, China's WeChat and QQ Messenger, Viber, Line, Snapchat, Korea's KakaoTalk, Google Hangouts, Blackberry Messenger, Telegram, and Vietnam's Zalo. Slack focuses on messaging and file sharing for work teams. Some social networking services offer messaging services as a component of their overall platform, such as Facebook's Facebook Messenger, along with Instagram and Twitter's direct messaging functions.\r\nMessaging apps are the most widely used smartphone apps with in 2018 over 1.3 billion monthly users of WhatsApp and Facebook Messenger, 980 million monthly active users of WeChat and 843 million monthly active users of QQ Mobile.\r\nOnline chatting apps differ from the previous generation of instant messaging platforms like the defunct AIM, Yahoo! Messenger, and Windows Live Messenger, in that they are primarily used via mobile apps on smartphones as opposed to personal computers, although some messaging apps offer web-based versions or software for PC operating systems.\r\nAs people upgraded in the 2010s from feature phones to smartphones, they moved from traditional calling and SMS (which are paid services) to messaging apps which are free or only incur small data charges.\r\n<p class=\"align-left\"> </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Messaging apps each have some of the following features:</span></p>\r\n<ul><li>Chat</li></ul>\r\n<ol><li>One-on-one chat</li><li>Group chat</li><li> Broadcast lists</li><li>Chatbots (including "bot in group chats")</li><li>"Smart replies" (suggested replies to incoming messages provided by Google's Reply platform )</li></ol>\r\n<ul><li>Calls</li></ul>\r\n<ol><li>Voice calls</li><li> Video calls</li></ol>\r\n<ul><li>Audio alerts (on Line)</li><li>File sharing</li><li>Games</li><li>"Mini Programs" (e.g. WeChat Mini Program)</li><li>News discovery (e.g. Snapchat Discover)</li><li>Payments or mobile wallet, e.g. WeChat Pay which processes much of the Chinese mobile payment volume of US$5 trillion (2016)</li><li>Personal (cloud) storage</li><li>Push notifications</li><li>Status updates (WhatsApp Status, WeChat Moments)</li><li>Stickers</li><li>Virtual assistant, e.g. Google Assistant in Google Allo</li></ul>\r\n<p class=\"align-left\">Unlike chat rooms with many users engaging in multiple and overlapping conversations, instant messaging application sessions usually take place between two users in a private, back-and-forth style of communication.</p>\r\n<p class=\"align-left\">One of the core features of different messaging apps is the ability to see whether a friend or co-worker is online and connected through the selected service -- a capability known as presence. As the technology has evolved, many online messaging apps have added support for exchanging more than just text-based messages, allowing actions like file transfers and image sharing within the instant messaging session.</p>\r\n<p class=\"align-left\">Instant messaging also differs from email in the immediacy of the message exchange. It also tends to be session-based, having a start and an end. Because application message is intended to mimic in-person conversations, individual messages are often brief. Email, on the other hand, usually reflects a longer-form, letter-writing style.<br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is instant messaging software?</span></h1>\r\nCompanies use instant messaging software to facilitate communication between their staff members who may be located in different places and countries. Popular websites such as Facebook offer instant chat services for free. Good quality messenger application solutions provide useful features such as video calling, web conferencing, and VoIP. Advanced platforms offer IP radio, IPTV, and desktop sharing tools. Large enterprises have greater communication needs and therefore they typically invest in installing an internal IM server to serve their thousands of employees.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Why people use Messaging Apps?</span></h1>\r\n<ul><li>Real-time text transmission</li><li>Conveniency</li><li>Records of a chat history</li><li>Easy for multitasking</li><li>Operating anytime anywhere using the WiFi or Mobile Network operators</li><li>Stickers</li></ul>\r\nCommunication is an essential component of any business: interaction with external or internal customers, end users, employees. A good communication platform is vital to stay connected with the employees and broadcast information fast and efficiently. Thousands of people support the escalation from IM to other ways of communication, such as group chat, voice calls or video conferencing.<br />Depending on the purpose of use we can separate popular messenger nto those with business needs or for corporate use, such as Slack, Hangouts, Flock, Stride and those for everyday communications like WhatsApp, FB Messenger, WeChat, Telegram, and others.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How messaging apps can benefit your business?</span></h1>\r\n<p class=\"align-center\"></p>\r\nHeads bowed, shoulders hunched over glowing screens—we all might be a little guilty of smartphone addiction, and mobile usage is only increasing. We’re in constant communication with one another, and over the past few years messaging apps like Facebook Messenger and WeChat have become commonplace. Of the 10 most globally used apps, messaging apps account for 6.\r\nWith consumer messaging apps on the rise, businesses have begun to connect with customers on yet another channel. According to Gartner, “By 2019, requests for customer support through consumer mobile messaging apps will exceed requests for customer support through traditional social media.”\r\nServing up customer support through customer messaging software can deepen your brand’s relationship with customers. On the customer side, messaging apps provide an immediate way to connect with your business and get a response.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Here are three ways your business can benefit from connecting with customers over consumer messaging apps:</span></p>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Unrestricted communication.</span> No matter where they are in the world, messaging apps offer your customers unrestricted communication options. Unlike SMS, which often incurs charges, your customers can still reach out privately via messaging apps and receive a timely response without worrying about cost. That means happier customers, and happy customers mean a happy bottom line for your business.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Move customer queries from public to private. </span>Giving your customers an easy option to reach your business privately not only decreases their likelihood of publicly tweeting a complaint, it also offers a space to exchange sensitive information, like delivery details. With a more private outlet for customer interactions, your business can thoroughly help customers while simultaneously saving brand face.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Increase first contact resolution with chatbot integrations.</span> According to Gartner, artificial intelligence is a top trend for 2017. With the help of chatbots, your business can better manage workflows and automatically respond to customer requests via messaging. Chatbots can help point customers to the right information, helping them self-serve and ultimately allowing your support agents to focus on the issues that require a human touch. </li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Messaging_Applications.png"},{"id":273,"title":"Team Collaborative Applications","alias":"team-collaborative-applications","description":" Collaborative software or groupware is application software designed to help people working on a common task to attain their goals. One of the earliest definitions of groupware is "intentional group processes plus software to support them".\r\nThe worldwide team collaborative applications market continues to accelerate as collaboration becomes a key component of the future of work in a digital enterprise. The market is growing in revenue, leveraging IT integrations to both bridge functions and the enterprise. The market continues to move to the cloud and emphasizes usage across devices.\r\nThe total worldwide team collaborative applications market grew at 24.7% year over year, up from 21.5% growth the previous year. Growth was powered by the adoption of solutions that made working together more agile and seamless and favored solutions with integrations that centralize work, assets, and communications, including messaging and chat. In short, applications that made it easier to get work done by bringing content, context, and communications in a single place.\r\nFeeling the pinch to produce more with less, organizations have turned to collaborative applications to streamline workflow and engage employees, partners and, increasingly, customers. They are discovering new paths to productivity, a better digital user experience (UX), and loyalty. Companies are developing a new way to work together and across their workforce and the sales continuum. A more technology-savvy and digitally connected workforce is empowering and accelerating this trend. Artificial intelligence (AI) is more common across collaborative solutions and almost expected by employees to automate repetitive tasks. Increasingly, machine learning (ML) and AI will generate new forms of value from conversations, meetings, and other content assets.\r\nMake no mistake, the majority of the lead vendors in this space are heavily invested in the future of work and want to be either your future workspace — where work actually is done — or an application that integrates to facilitate better and more productive results with a better-engaged workforce.","materialsDescription":"<span style=\"font-weight: bold; \">What is groupware?</span>\r\nCollaborative software was originally designated as groupware and this term can be traced as far back as the late 1980s, when Richman and Slovak (1987) wrote: "Like an electronic sinew that binds teams together, the new groupware aims to place the computer squarely in the middle of communications among managers, technicians, and anyone else who interacts in groups, revolutionizing the way they work."\r\nEven further back, in 1978 Peter and Trudy Johnson-Lenz coined the term groupware; their initial 1978 definition of groupware was, "intentional group processes plus software to support them." Later in their article they went on to explain groupware as "computer-mediated culture... an embodiment of social organization in hyperspace." Groupware integrates co-evolving human and tool systems, yet is simply a single system.\r\nIn the early 1990s the first commercial groupware products were delivered, and big companies such as Boeing and IBM started using electronic meeting systems for key internal projects. Lotus Notes appeared as a major example of that product category, allowing remote group collaboration when the internet was still in its infancy. Kirkpatrick and Losee (1992) wrote then: "If GROUPWARE really makes a difference in productivity long term, the very definition of an office may change. You will be able to work efficiently as a member of a group wherever you have your computer. As computers become smaller and more powerful, that will mean anywhere." In 1999, Achacoso created and introduced the first wireless groupware.\r\n<span style=\"font-weight: bold;\">What are the levels of groupware?</span>\r\nGroupware can be divided into three categories depending on the level of collaboration:\r\n<ul><li>Communication can be thought of as unstructured interchange of information. A phone call or an IM Chat discussion are examples of this.</li><li>Conferencing (or collaboration level, as it is called in the academic papers that discuss these levels) refers to interactive work toward a shared goal. Brainstorming or voting are examples of this.</li><li>Co-ordination refers to complex interdependent work toward a shared goal. A good metaphor for understanding this is to think about a sports team; everyone has to contribute the right play at the right time as well as adjust their play to the unfolding situation - but everyone is doing something different - in order for the team to win. That is complex interdependent work toward a shared goal: collaborative management.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Team_Collaborative_Applications.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"http://snt.ua/news/pressroom/pressreleases/27664.ua.php","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":893,"title":"Microsoft Server 2003 for Oschadbank","description":"Description is not ready yet","alias":"microsoft-server-2003-for-oschadbank","roi":0,"seo":{"title":"Microsoft Server 2003 for Oschadbank","keywords":"","description":"Description is not ready yet","og:title":"Microsoft Server 2003 for Oschadbank","og:description":"Description is not ready yet"},"deal_info":"","user":{"id":203,"title":"State Savings Bank of Ukraine","logoURL":"https://old.roi4cio.com/uploads/roi/company/oschadbank.png","alias":"oshchadbank","address":"","roles":[],"description":"The State Savings Bank of Ukraine, or Oschadbank is a public joint-stock company based in Ukraine. It was established by Decree of the Cabinet of Ministers of Ukraine on May 21, 1999, through the transformation of its predecessor, the State Specialized Commercial Savings Bank of Ukraine into a Joint-Stock Company.\r\nThe State Savings Bank of Ukraine is one of the largest financial institutions of Ukraine and one of three systemically important banks (including Ukreximbank and PrivatBank) nominated by National Bank of Ukraine every year since 2015 when classification requirement came into force.\r\nBy the end of 2016, the bank had 3,650 branches and 2,850 ATMs throughout the country which carry out various functions, such as the disbursement of pensions, social aid, processing of utility payments and other banking transactions. Together with PrivatBank, Oschadbank is one of the only two Ukrainian banks whose clients' time deposits are fully guaranteed by state law compared to total of 200,000 in other banks in case of bank liquidation.\r\nSource: https://en.wikipedia.org/wiki/State_Savings_Bank_of_Ukraine","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":6,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.oschadbank.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"State Savings Bank of Ukraine","keywords":"Ukraine, Decree, Cabinet, Ministers, 1999, with, established, Company","description":"The State Savings Bank of Ukraine, or Oschadbank is a public joint-stock company based in Ukraine. 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We hold leading positions in the field of design and implementation of corporate integrated information systems, complex network and telecom solutions as well as provision of IT services in Ukraine.<br />There are more than 130 employees working at S&T Ukraine now. We pay utmost attention to growing skills of our team. Not only we employ best experts around but also invest seriously into their further training and education.<br />S&T Ukraine closely co-operates with a number of global IT vendors ans holds top partner statuses with them. Cisco, EMC, IBM, HPЕ, Microsoft, Oracle and many more are among them.<br />S&T has subsidiaries in more than 18 countries of Central and Eastern Europe.<br /><br />","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":182,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":15,"vendorImplementationsCount":0,"vendorPartnersCount":7,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.snt.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"S&T Ukraine","keywords":"Ukraine, more, with, than, them, systems, also, around","description":"S&T Ukraine was established in 1993 and today we are in TOP3 of Ukrainian systems integrators. 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Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface tablet lineup. 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Its best known software pr","og:title":"Microsoft","og:description":"Microsoft Corporation is an multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software pr","og:image":"https://old.roi4cio.com/uploads/roi/company/ms_dshchpshch.png"},"eventUrl":""}],"products":[{"id":66,"logo":false,"scheme":false,"title":"Microsoft Windows Server","vendorVerified":0,"rating":"2.70","implementationsCount":10,"suppliersCount":0,"alias":"microsoft-windows-server","companyTypes":[],"description":"Windows Server is a brand name for a group of server operating systems released by Microsoft. It includes all Windows operating systems branded "Windows Server", but not any other Microsoft product. The first Windows server edition to be released under that brand was Windows Server 2003. However, the first server edition of Windows was Windows NT 3.1 Advanced Server, followed by Windows NT 3.5 Server, Windows NT 4.0 Server, and Windows 2000 Server; the latter was the first server edition to include Active Directory, DNS Server, DHCP Server, Group Policy, as well as many other popular features used today.\r\n\r\nThis brand includes the following operating systems:\r\n\r\nWindows Server 2003 (April 2003)\r\nWindows Server 2003 R2 (December 2005)\r\nWindows Server 2008 (February 2008)\r\nWindows Server 2008 R2 (July 2009)\r\nWindows Server 2012 (August 2012)\r\nWindows Server 2012 R2 (October 2013)\r\nWindows Server 2016 (September 2016)\r\nCertain editions of Windows Server have a customized name. For example all editions of Windows Server to this date had a Windows Storage Server edition. Other examples include Windows Home Server and Windows HPC Server.\r\n\r\nMicrosoft has also produced Windows Server Essentials (formerly Windows Small Business Server) and the discontinued Windows Essential Business Server, software bundles which include a somewhat restricted Windows Server operating system and some other Microsoft Server products.","shortDescription":"Windows Server is a brand name for a group of server operating systems released by Microsoft.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":4,"sellingCount":5,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Windows Server","keywords":"Server, Windows, Microsoft, operating, edition, server, 2003, first","description":"Windows Server is a brand name for a group of server operating systems released by Microsoft. It includes all Windows operating systems branded "Windows Server", but not any other Microsoft product. The first Windows server edition to be released und","og:title":"Microsoft Windows Server","og:description":"Windows Server is a brand name for a group of server operating systems released by Microsoft. It includes all Windows operating systems branded "Windows Server", but not any other Microsoft product. The first Windows server edition to be released und"},"eventUrl":"","translationId":97,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":295,"title":"Operating System and Subsystem","alias":"operating-system-and-subsystem","description":" Operating systems (OS) are programs that act as an interface between a computer’s hardware and its user. Subsystems are a part of larger systems such as operating systems; multiple subsystems can be loaded in the operating system. It bridges the gap between the users and the computer hardware. There are different types of operating systems based on their usage such as real-time, multi-user, distributed, embedded, single-user single-task and single-user multi-task. Operating systems are required in all electronic interactive systems such as mobile phones, washing machines, and computers. Various types of OS include Microsoft Windows, Linux, UNIX, Symbian, Android, and Apple Mac OS among others.\r\nTechnological advancements and rising awareness among consumers has to lead to increased demand for computer systems, consequently increasing the demand for operating systems and driving the market. However, the growth has been hampered by the rapid usage of pirated versions of operating systems. Moreover, the development of different applications in mobile phones mainly due to android OS among the youth will open the opportunities of operating system market in the upcoming years.\r\nCurrently, there are a large number of different types of operating systems that differ in application areas, hardware platforms, implementation methods, etc.\r\nA subsystem is a unit or device that is part of a larger system. For example, a disk subsystem is a part of a computer system. A bus is a part of the computer. A subsystem usually refers to hardware, but it may be used to describe software. However, "module," "subroutine" and "component" are more typically used to describe parts of the software.","materialsDescription":" <span style=\"font-weight: bold;\">What is an operating system (OS)?</span>\r\nAn operating system (OS) is software, consisting of programs and data, that runs on computers and manages the computer hardware and provides common services for efficient execution of various application software. For hardware functions such as input and output and memory allocation, the operating system acts as an intermediary between application programs and the computer hardware, although the application code is usually executed directly by the hardware, but will frequently call the OS or be interrupted by it. Operating systems are found on almost any device that contains a computer - from cellular phones and video game consoles to supercomputers and web servers.\r\n<span style=\"font-weight: bold;\">What are the tasks of the Operating system?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Processor Management:</span></span> The main tasks in processor management are ensuring that each process and application receives enough of the processor's time to function properly, using maximum processor cycles for real work as is possible and switch between processes in a multi-tasking environment.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Memory and Storage Management:</span></span> The tasks include allotting enough memory required for each process to execute and efficiently use the different types of memory in the system.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Device Management:</span></span> The operating system manages all hardware not on the processor through driver programs. Drivers provide a way for applications to make use of hardware subsystems without having to know every detail of the hardware's operation. The driver's function is to be the translator between the electrical signals of the hardware subsystems and the high-level programming languages of the operating system and application programs. One reason that drivers are separate from the operating system is for the upgradability of devices.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Providing Common Application Interface:</span></span> Application program interfaces (APIs) let application programmers use functions of the computer and operating system without having to directly keep track of all the details in the processor's operation. Once the programmer uses the APIs, the operating system, connected to drivers for the various hardware subsystems, deals with the changing details of the hardware.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Providing Common User Interface:</span></span> A user interface (UI) brings a formal structure to the interaction between a user and the computer.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Operating_System_and_Subsystem__1_.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"2008-09-11","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"},{"id":252,"title":"Increase Customer Base"},{"id":254,"title":"Centralize management"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":177,"title":"Decentralized IT systems"},{"id":340,"title":"Low quality of customer service"},{"id":370,"title":"No automated business processes"},{"id":378,"title":"Low employee productivity"},{"id":387,"title":"Non-compliant with IT security requirements"},{"id":393,"title":"Complex and non-transparent business processes"},{"id":397,"title":"Insufficient risk management"},{"id":398,"title":"Poor communication and coordination among staff"}]}},"categories":[{"id":295,"title":"Operating System and Subsystem","alias":"operating-system-and-subsystem","description":" Operating systems (OS) are programs that act as an interface between a computer’s hardware and its user. Subsystems are a part of larger systems such as operating systems; multiple subsystems can be loaded in the operating system. It bridges the gap between the users and the computer hardware. There are different types of operating systems based on their usage such as real-time, multi-user, distributed, embedded, single-user single-task and single-user multi-task. Operating systems are required in all electronic interactive systems such as mobile phones, washing machines, and computers. Various types of OS include Microsoft Windows, Linux, UNIX, Symbian, Android, and Apple Mac OS among others.\r\nTechnological advancements and rising awareness among consumers has to lead to increased demand for computer systems, consequently increasing the demand for operating systems and driving the market. However, the growth has been hampered by the rapid usage of pirated versions of operating systems. Moreover, the development of different applications in mobile phones mainly due to android OS among the youth will open the opportunities of operating system market in the upcoming years.\r\nCurrently, there are a large number of different types of operating systems that differ in application areas, hardware platforms, implementation methods, etc.\r\nA subsystem is a unit or device that is part of a larger system. For example, a disk subsystem is a part of a computer system. A bus is a part of the computer. A subsystem usually refers to hardware, but it may be used to describe software. However, "module," "subroutine" and "component" are more typically used to describe parts of the software.","materialsDescription":" <span style=\"font-weight: bold;\">What is an operating system (OS)?</span>\r\nAn operating system (OS) is software, consisting of programs and data, that runs on computers and manages the computer hardware and provides common services for efficient execution of various application software. For hardware functions such as input and output and memory allocation, the operating system acts as an intermediary between application programs and the computer hardware, although the application code is usually executed directly by the hardware, but will frequently call the OS or be interrupted by it. Operating systems are found on almost any device that contains a computer - from cellular phones and video game consoles to supercomputers and web servers.\r\n<span style=\"font-weight: bold;\">What are the tasks of the Operating system?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Processor Management:</span></span> The main tasks in processor management are ensuring that each process and application receives enough of the processor's time to function properly, using maximum processor cycles for real work as is possible and switch between processes in a multi-tasking environment.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Memory and Storage Management:</span></span> The tasks include allotting enough memory required for each process to execute and efficiently use the different types of memory in the system.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Device Management:</span></span> The operating system manages all hardware not on the processor through driver programs. Drivers provide a way for applications to make use of hardware subsystems without having to know every detail of the hardware's operation. The driver's function is to be the translator between the electrical signals of the hardware subsystems and the high-level programming languages of the operating system and application programs. One reason that drivers are separate from the operating system is for the upgradability of devices.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Providing Common Application Interface:</span></span> Application program interfaces (APIs) let application programmers use functions of the computer and operating system without having to directly keep track of all the details in the processor's operation. 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Achieve rapid compliance with regulatory mandates. Secure sensitive applications and data—regardless of whether they are hosted on premises or in the cloud. <span style=\"font-weight: bold;\">Identity Cloud</span> Oracle extends its leadership in IAM by introducing the next generation comprehensive security and identity platform that is cloud-native and designed to be an integral part of the enterprise security fabric, providing modern identity for modern applications. <span style=\"font-weight: bold;\">Identity Governance</span> Balance access, security, and compliance while reducing costs. Simplify account administration, streamline audit tasks, and managing identities across all your applications. <span style=\"font-weight: bold;\">Access Management</span> The industry’s most advanced solution for securing applications, data, and web- and cloud-based services. Oracle Access Management Oracle API Gateway Oracle Enterprise Single Sign-On <span style=\"font-weight: bold;\">Directory Services</span> The only integrated directory solution optimized for cloud, mobile, and social ecosystems. Designed to deliver breakthrough performance for mission-critical enterprise and carrier-grade environments.","shortDescription":"Oracle Identity and Access Management (IAM) is complete, integrated, next-generation identity management platform provides breakthrough scalability ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":16,"sellingCount":18,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Identity and Access Management (IAM)","keywords":"","description":"Oracle’s complete, integrated, next-generation identity management platform provides breakthrough scalability with an industry-leading suite of identity management solutions. Reduce operational costs. Achieve rapid compliance with regulatory mandates. Secure s","og:title":"Oracle Identity and Access Management (IAM)","og:description":"Oracle’s complete, integrated, next-generation identity management platform provides breakthrough scalability with an industry-leading suite of identity management solutions. Reduce operational costs. Achieve rapid compliance with regulatory mandates. Secure s"},"eventUrl":"","translationId":1939,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":44,"title":"IAM - Identity and Access Management","alias":"iam-identity-and-access-management","description":"<span style=\"font-weight: bold; \">Identity management</span> (IdM), also known as <span style=\"font-weight: bold; \">identity and access management</span> (IAM or IdAM), is a framework of policies and technologies for ensuring that the proper people in an enterprise have the appropriate access to technology resources. IdM systems fall under the overarching umbrellas of IT security and Data Management.\r\nWith an IAM framework in place, information technology (IT) managers can control user access to critical information within their organizations. Identity and access management software offers role-based access control, which lets system administrators regulate access to systems or networks based on the roles of individual users within the enterprise. In this context, access is the ability of an individual user to perform a specific task, such as view, create or modify a file. Roles are defined according to job competency, authority and responsibility within the enterprise.\r\nSystems used for identity and access management include single sign-on systems, multi-factor authentication and privileged access management (PAM). These technologies also provide the ability to securely store identity and profile data as well as data governance functions to ensure that only data that is necessary and relevant is shared. IAM systems can be deployed on premises, provided by a third-party vendor through a cloud-based subscription model or deployed in a hybrid cloud.\r\n<span style=\"font-weight: bold; \">Basic components of IAM.</span> On a fundamental level, IAM encompasses the following components:\r\n<ul><li>How individuals are identified in a system.</li><li>How roles are identified in a system and how they are assigned to individuals.</li><li>Adding, removing and updating individuals and their roles in a system.</li><li>Assigning levels of access to individuals or groups of individuals.</li><li>Protecting the sensitive data within the system and securing the system itself.</li></ul>\r\nAccess identity management system should consist of all the necessary controls and tools to capture and record user login information, manage the enterprise database of user identities and orchestrate the assignment and removal of access privileges. That means that systems used for IAM should provide a centralized directory service with oversight as well as visibility into all aspects of the company user base.\r\nTechnologies for identity access and management should simplify the user provisioning and account setup process. User access management software should reduce the time it takes to complete these processes with a controlled workflow that decreases errors as well as the potential for abuse while allowing automated account fulfillment. An identity and access management system should also allow administrators to instantly view and change access rights.\r\nIAM systems should be used to provide flexibility to establish groups with specific privileges for specific roles so that access rights based on employee job functions can be uniformly assigned. Identity access management software should also provide request and approval processes for modifying privileges because employees with the same title and job location may need customized, or slightly different, access.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What is the difference between identity and access management?</span></h1>\r\nAfter authentication, there needs to be an access control decision. The decision is based on the information available about the user. The difference between identity management and access management is thus:\r\n<ul><li>Identity Management is about managing the attributes related to the user.</li><li>Access Management is about evaluating the attributes based on policies and making Yes/No decisions.</li></ul>\r\nThere are three types of Access Control Systems: \r\n<ul><li>Discretionary Access Control (DAC)</li><li>Mandatory Access Control (MAC)</li><li>Role-Based Access Control (RBAC)</li></ul>\r\n<h1 class=\"align-center\">What are the main benefits of identity management?</h1>\r\nIdentity access and management are useful in many ways: it ensures regulatory compliance, enables cost savings, and simplifies the lives of your customers by enhancing their experience. These are the main benefits of having an IAM solution:\r\n<ul><li><span style=\"font-weight: bold; \">Easily accessible anywhere</span></li></ul>\r\nNowadays, people need their identities all the time to use services and resources. In that sense, they require access to any platform without limits using their IDs, thus eliminating barriers for customers to enter the platform anytime, anywhere.\r\n<ul><li><span style=\"font-weight: bold; \">It encourages the connection between the different parts</span></li></ul>\r\nThe digital transformation that is taking place among more and more organizations forces the need for people, applications and devices to stay connected to each other. And, as expected, all of these processes bring with them some security threats.\r\nHowever, IAM software is a solution that guarantees correct administration with the best identity providers, such as Salesforce, Twitter and Google. Authentication and security are two of the strengths of Identity and Access Management, as well as being extendable and ready for future advances. \r\n<ul><li><span style=\"font-weight: bold; \">It improves productivity</span></li></ul>\r\nIdentity software automates the entry of new personnel and facilitates access to all components of the system with which the company operates. This allows reducing times in the delivery of access so that they begin to produce immediately. For this reason, business agility is also increased by using the advantages that technology makes available to meet the demands of today’s world. \r\n<ul><li><span style=\"font-weight: bold; \">It optimizes user experience</span></li></ul>\r\nRemembering so many usernames and passwords to access social networks, banks and other services on the Internet becomes a challenge for people. Thanks to user identity management system, people can get an identity that provides access to different systems. Single sign-on (SSO) allows customers and partners to access different internal and external applications with the same access method. That way the user experience will not be affected.\r\n<ul><li><span style=\"font-weight: bold; \">Secure your brand at all levels</span></li></ul>\r\nThere will be no risk of security breach, regardless of whether a connection is made from multiple identity providers. Identity management software and access management software enables strong authentication to keep your business and brand secure. Detailed verification of all identities entering the system is performed, in addition to allowing various licenses to limit access levels. At the same time, it monitors through analysis, fraud detection and alert functions that indicate a possible real risk. In short, enterprise identity management system is a reliable tool that employs technology to support digital transformation. A software that provides agility, security and satisfaction to the company’s customers. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IAM.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as "on-demand software", and was formerly referred to as "software plus services" by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term "Software as a Service" (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure. While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies. Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\"> </p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"},{"id":27,"title":"ODMS - Operational Database Management System","alias":"odms-operational-database-management-system","description":"Operational database management systems (also referred to as OLTP On-Line Transaction Processing databases) are used to update data in real-time. These types of databases allow users to do more than simply view archived data. Operational databases allow you to modify that data (add, change or delete data), doing it in real-time. OLTP databases provide transactions as the main abstraction to guarantee data consistency that guarantees the so-called ACID properties. Basically, the consistency of the data is guaranteed in the case of failures and/or concurrent access to the data.\r\nSince the early 90s, the operational database software market has been largely taken over by SQL engines. Today, the operational DBMS market (formerly OLTP) is evolving dramatically, with new, innovative entrants and incumbents supporting the growing use of unstructured data and NoSQL DBMS engines, as well as XML databases and NewSQL databases. NoSQL databases typically have focused on scalability and have renounced to data consistency by not providing transactions as OLTP systems do. Operational databases are increasingly supporting distributed database architecture that can leverage distribution to provide high availability and fault tolerance through replication and scale-out ability.\r\nThe growing role of operational databases in the IT industry is moving fast from legacy databases to real-time operational databases capable to handle distributed web and mobile demand and to address Big data challenges. Recognizing this, Gartner started to publish the Magic Quadrant for Operational Database Management Systems in October 2013.\r\nOperational databases are used to store, manage and track real-time business information. For example, a company might have an operational database used to track warehouse/stock quantities. As customers order products from an online web store, an operational database can be used to keep track of how many items have been sold and when the company will need to reorder stock. An operational database stores information about the activities of an organization, for example, customer relationship management transactions or financial operations, in a computer database.\r\nOperational databases allow a business to enter, gather, and retrieve large quantities of specific information, such as company legal data, financial data, call data records, personal employee information, sales data, customer data, data on assets and much other information. An important feature of storing information in an operational database is the ability to share information across the company and over the Internet. Operational databases can be used to manage mission-critical business data, to monitor activities, to audit suspicious transactions, or to review the history of dealings with a particular customer. They can also be part of the actual process of making and fulfilling a purchase, for example in e-commerce.","materialsDescription":" <span style=\"font-weight: bold;\">What is DBMS used for?</span>\r\nDBMS, commonly known as Database Management System, is an application system whose main purpose revolves around the data. This is a system that allows its users to store the data, define it, retrieve it and update the information about the data inside the database.\r\n<span style=\"font-weight: bold;\">What is meant by a Database?</span>\r\nIn simple terms, Database is a collection of data in some organized way to facilitate its user’s to easily access, manage and upload the data.\r\n<span style=\"font-weight: bold;\">Why is the use of DBMS recommended? Explain by listing some of its major advantages.</span>\r\nSome of the major advantages of DBMS are as follows:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Controlled Redundancy:</span></span> DBMS supports a mechanism to control the redundancy of data inside the database by integrating all the data into a single database and as data is stored at only one place, the duplicity of data does not happen.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Data Sharing:</span></span> Sharing of data among multiple users simultaneously can also be done in DBMS as the same database will be shared among all the users and by different application programs.</li><li> Backup and Recovery Facility: DBMS minimizes the pain of creating the backup of data again and again by providing a feature of ‘backup and recovery’ which automatically creates the data backup and restores the data whenever required.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Enforcement of Integrity Constraints:</span></span> Integrity Constraints are very important to be enforced on the data so that the refined data after putting some constraints are stored in the database and this is followed by DBMS.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Independence of Data:</span></span> It simply means that you can change the structure of the data without affecting the structure of any of the application programs.</li></ul>\r\n<span style=\"font-weight: bold;\">What is the purpose of normalization in DBMS?</span>\r\nNormalization is the process of analyzing the relational schemas which are based on their respective functional dependencies and the primary keys in order to fulfill certain properties.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The properties include:</span></span>\r\n<ul><li>To minimize the redundancy of the Data.</li><li>To minimize the Insert, Delete and Update Anomalies.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ODMS.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"2010-07-27","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"},{"id":8,"title":"Reduce Production Timelines"},{"id":10,"title":"Ensure Compliance"},{"id":306,"title":"Manage Risks"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":175,"title":"Aging IT infrastructure"},{"id":378,"title":"Low employee productivity"},{"id":385,"title":"Risk of data loss or damage"},{"id":387,"title":"Non-compliant with IT security requirements"},{"id":390,"title":"Low quality of customer support"},{"id":392,"title":"Lengthy production timelines"},{"id":393,"title":"Complex and non-transparent business processes"},{"id":397,"title":"Insufficient risk management"},{"id":398,"title":"Poor communication and coordination among staff"}]}},"categories":[{"id":44,"title":"IAM - Identity and Access Management","alias":"iam-identity-and-access-management","description":"<span style=\"font-weight: bold; \">Identity management</span> (IdM), also known as <span style=\"font-weight: bold; \">identity and access management</span> (IAM or IdAM), is a framework of policies and technologies for ensuring that the proper people in an enterprise have the appropriate access to technology resources. IdM systems fall under the overarching umbrellas of IT security and Data Management.\r\nWith an IAM framework in place, information technology (IT) managers can control user access to critical information within their organizations. Identity and access management software offers role-based access control, which lets system administrators regulate access to systems or networks based on the roles of individual users within the enterprise. In this context, access is the ability of an individual user to perform a specific task, such as view, create or modify a file. Roles are defined according to job competency, authority and responsibility within the enterprise.\r\nSystems used for identity and access management include single sign-on systems, multi-factor authentication and privileged access management (PAM). These technologies also provide the ability to securely store identity and profile data as well as data governance functions to ensure that only data that is necessary and relevant is shared. IAM systems can be deployed on premises, provided by a third-party vendor through a cloud-based subscription model or deployed in a hybrid cloud.\r\n<span style=\"font-weight: bold; \">Basic components of IAM.</span> On a fundamental level, IAM encompasses the following components:\r\n<ul><li>How individuals are identified in a system.</li><li>How roles are identified in a system and how they are assigned to individuals.</li><li>Adding, removing and updating individuals and their roles in a system.</li><li>Assigning levels of access to individuals or groups of individuals.</li><li>Protecting the sensitive data within the system and securing the system itself.</li></ul>\r\nAccess identity management system should consist of all the necessary controls and tools to capture and record user login information, manage the enterprise database of user identities and orchestrate the assignment and removal of access privileges. That means that systems used for IAM should provide a centralized directory service with oversight as well as visibility into all aspects of the company user base.\r\nTechnologies for identity access and management should simplify the user provisioning and account setup process. User access management software should reduce the time it takes to complete these processes with a controlled workflow that decreases errors as well as the potential for abuse while allowing automated account fulfillment. An identity and access management system should also allow administrators to instantly view and change access rights.\r\nIAM systems should be used to provide flexibility to establish groups with specific privileges for specific roles so that access rights based on employee job functions can be uniformly assigned. Identity access management software should also provide request and approval processes for modifying privileges because employees with the same title and job location may need customized, or slightly different, access.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What is the difference between identity and access management?</span></h1>\r\nAfter authentication, there needs to be an access control decision. The decision is based on the information available about the user. The difference between identity management and access management is thus:\r\n<ul><li>Identity Management is about managing the attributes related to the user.</li><li>Access Management is about evaluating the attributes based on policies and making Yes/No decisions.</li></ul>\r\nThere are three types of Access Control Systems: \r\n<ul><li>Discretionary Access Control (DAC)</li><li>Mandatory Access Control (MAC)</li><li>Role-Based Access Control (RBAC)</li></ul>\r\n<h1 class=\"align-center\">What are the main benefits of identity management?</h1>\r\nIdentity access and management are useful in many ways: it ensures regulatory compliance, enables cost savings, and simplifies the lives of your customers by enhancing their experience. These are the main benefits of having an IAM solution:\r\n<ul><li><span style=\"font-weight: bold; \">Easily accessible anywhere</span></li></ul>\r\nNowadays, people need their identities all the time to use services and resources. In that sense, they require access to any platform without limits using their IDs, thus eliminating barriers for customers to enter the platform anytime, anywhere.\r\n<ul><li><span style=\"font-weight: bold; \">It encourages the connection between the different parts</span></li></ul>\r\nThe digital transformation that is taking place among more and more organizations forces the need for people, applications and devices to stay connected to each other. And, as expected, all of these processes bring with them some security threats.\r\nHowever, IAM software is a solution that guarantees correct administration with the best identity providers, such as Salesforce, Twitter and Google. Authentication and security are two of the strengths of Identity and Access Management, as well as being extendable and ready for future advances. \r\n<ul><li><span style=\"font-weight: bold; \">It improves productivity</span></li></ul>\r\nIdentity software automates the entry of new personnel and facilitates access to all components of the system with which the company operates. This allows reducing times in the delivery of access so that they begin to produce immediately. For this reason, business agility is also increased by using the advantages that technology makes available to meet the demands of today’s world. \r\n<ul><li><span style=\"font-weight: bold; \">It optimizes user experience</span></li></ul>\r\nRemembering so many usernames and passwords to access social networks, banks and other services on the Internet becomes a challenge for people. Thanks to user identity management system, people can get an identity that provides access to different systems. Single sign-on (SSO) allows customers and partners to access different internal and external applications with the same access method. That way the user experience will not be affected.\r\n<ul><li><span style=\"font-weight: bold; \">Secure your brand at all levels</span></li></ul>\r\nThere will be no risk of security breach, regardless of whether a connection is made from multiple identity providers. Identity management software and access management software enables strong authentication to keep your business and brand secure. Detailed verification of all identities entering the system is performed, in addition to allowing various licenses to limit access levels. At the same time, it monitors through analysis, fraud detection and alert functions that indicate a possible real risk. In short, enterprise identity management system is a reliable tool that employs technology to support digital transformation. A software that provides agility, security and satisfaction to the company’s customers. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IAM.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as "on-demand software", and was formerly referred to as "software plus services" by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term "Software as a Service" (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure. While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies. Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\"> </p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"},{"id":27,"title":"ODMS - Operational Database Management System","alias":"odms-operational-database-management-system","description":"Operational database management systems (also referred to as OLTP On-Line Transaction Processing databases) are used to update data in real-time. These types of databases allow users to do more than simply view archived data. Operational databases allow you to modify that data (add, change or delete data), doing it in real-time. OLTP databases provide transactions as the main abstraction to guarantee data consistency that guarantees the so-called ACID properties. Basically, the consistency of the data is guaranteed in the case of failures and/or concurrent access to the data.\r\nSince the early 90s, the operational database software market has been largely taken over by SQL engines. Today, the operational DBMS market (formerly OLTP) is evolving dramatically, with new, innovative entrants and incumbents supporting the growing use of unstructured data and NoSQL DBMS engines, as well as XML databases and NewSQL databases. NoSQL databases typically have focused on scalability and have renounced to data consistency by not providing transactions as OLTP systems do. Operational databases are increasingly supporting distributed database architecture that can leverage distribution to provide high availability and fault tolerance through replication and scale-out ability.\r\nThe growing role of operational databases in the IT industry is moving fast from legacy databases to real-time operational databases capable to handle distributed web and mobile demand and to address Big data challenges. Recognizing this, Gartner started to publish the Magic Quadrant for Operational Database Management Systems in October 2013.\r\nOperational databases are used to store, manage and track real-time business information. For example, a company might have an operational database used to track warehouse/stock quantities. As customers order products from an online web store, an operational database can be used to keep track of how many items have been sold and when the company will need to reorder stock. An operational database stores information about the activities of an organization, for example, customer relationship management transactions or financial operations, in a computer database.\r\nOperational databases allow a business to enter, gather, and retrieve large quantities of specific information, such as company legal data, financial data, call data records, personal employee information, sales data, customer data, data on assets and much other information. An important feature of storing information in an operational database is the ability to share information across the company and over the Internet. Operational databases can be used to manage mission-critical business data, to monitor activities, to audit suspicious transactions, or to review the history of dealings with a particular customer. They can also be part of the actual process of making and fulfilling a purchase, for example in e-commerce.","materialsDescription":" <span style=\"font-weight: bold;\">What is DBMS used for?</span>\r\nDBMS, commonly known as Database Management System, is an application system whose main purpose revolves around the data. This is a system that allows its users to store the data, define it, retrieve it and update the information about the data inside the database.\r\n<span style=\"font-weight: bold;\">What is meant by a Database?</span>\r\nIn simple terms, Database is a collection of data in some organized way to facilitate its user’s to easily access, manage and upload the data.\r\n<span style=\"font-weight: bold;\">Why is the use of DBMS recommended? Explain by listing some of its major advantages.</span>\r\nSome of the major advantages of DBMS are as follows:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Controlled Redundancy:</span></span> DBMS supports a mechanism to control the redundancy of data inside the database by integrating all the data into a single database and as data is stored at only one place, the duplicity of data does not happen.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Data Sharing:</span></span> Sharing of data among multiple users simultaneously can also be done in DBMS as the same database will be shared among all the users and by different application programs.</li><li> Backup and Recovery Facility: DBMS minimizes the pain of creating the backup of data again and again by providing a feature of ‘backup and recovery’ which automatically creates the data backup and restores the data whenever required.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Enforcement of Integrity Constraints:</span></span> Integrity Constraints are very important to be enforced on the data so that the refined data after putting some constraints are stored in the database and this is followed by DBMS.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Independence of Data:</span></span> It simply means that you can change the structure of the data without affecting the structure of any of the application programs.</li></ul>\r\n<span style=\"font-weight: bold;\">What is the purpose of normalization in DBMS?</span>\r\nNormalization is the process of analyzing the relational schemas which are based on their respective functional dependencies and the primary keys in order to fulfill certain properties.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The properties include:</span></span>\r\n<ul><li>To minimize the redundancy of the Data.</li><li>To minimize the Insert, Delete and Update Anomalies.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ODMS.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"http://snt.ua/news/pressroom/pressreleases/75397.ua.php","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":895,"title":"VMware ESXI: Big backup for small company","description":"Description is not ready yet","alias":"vmware-esxi-big-backup-for-small-company","roi":0,"seo":{"title":"VMware ESXI: Big backup for small company","keywords":"","description":"Description is not ready yet","og:title":"VMware ESXI: Big backup for small company","og:description":"Description is not ready yet"},"deal_info":"","user":{"id":4195,"title":"Hidden user","logoURL":"https://old.roi4cio.com/uploads/roi/company/hidden_user.jpg","alias":"skrytyi-polzovatel","address":"","roles":[],"description":"User Information is confidential ","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":98,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Hidden user","keywords":"Hidden, user, User, Information, confidential","description":"User Information is confidential ","og:title":"Hidden user","og:description":"User Information is confidential ","og:image":"https://old.roi4cio.com/uploads/roi/company/hidden_user.jpg"},"eventUrl":""},"supplier":{"id":1392,"title":"S&T Ukraine","logoURL":"https://old.roi4cio.com/uploads/roi/company/S_T_Ukraine.png","alias":"ehs-ehnd-ti-ukraina","address":"","roles":[],"description":"S&T Ukraine was established in 1993 and today we are in TOP3 of Ukrainian systems integrators. We hold leading positions in the field of design and implementation of corporate integrated information systems, complex network and telecom solutions as well as provision of IT services in Ukraine.<br />There are more than 130 employees working at S&T Ukraine now. We pay utmost attention to growing skills of our team. Not only we employ best experts around but also invest seriously into their further training and education.<br />S&T Ukraine closely co-operates with a number of global IT vendors ans holds top partner statuses with them. Cisco, EMC, IBM, HPЕ, Microsoft, Oracle and many more are among them.<br />S&T has subsidiaries in more than 18 countries of Central and Eastern Europe.<br /><br />","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":182,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":15,"vendorImplementationsCount":0,"vendorPartnersCount":7,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.snt.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"S&T Ukraine","keywords":"Ukraine, more, with, than, them, systems, also, around","description":"S&T Ukraine was established in 1993 and today we are in TOP3 of Ukrainian systems integrators. We hold leading positions in the field of design and implementation of corporate integrated information systems, complex network and telecom solutions as well as","og:title":"S&T Ukraine","og:description":"S&T Ukraine was established in 1993 and today we are in TOP3 of Ukrainian systems integrators. We hold leading positions in the field of design and implementation of corporate integrated information systems, complex network and telecom solutions as well as","og:image":"https://old.roi4cio.com/uploads/roi/company/S_T_Ukraine.png"},"eventUrl":""},"vendors":[{"id":168,"title":"VMware","logoURL":"https://old.roi4cio.com/uploads/roi/company/vmware_logo.png","alias":"vmware","address":"","roles":[],"description":"<span style=\"color: rgb(97, 97, 97); \">VMware was founded in 1998 and initially focused on the development of virtual machine technologies for standard computers. In 1999, VMware released its first product, VMware Workstation, and in 2001. entered the server market with VMware GSX Server and VMware ESX Server products. Today, VMware dominates the software virtualization market, controlling most of the global marketplace.<br /><br />The main activities of the company are such areas as software-defined data centers (SDDC), the creation of hybrid clouds (Hybrid Cloud), virtualization of workplaces of corporate users.<br />All VMware software products can be divided into several main categories: server virtualization, desktop virtualization, network virtualization, storage network virtualization, cloud environments.<br /><br />VMware software is used by millions of individuals and tens of thousands of enterprise customers around the world, including nearly all Fortune 100 companies. By leveraging VMware software to address business challenges such as increasing resource efficiency and availability, customers have achieved significant value. - In particular, to reduce the total cost of ownership, increase the return on investment and improve the quolity of customer service.<br /><br />VMware is headquartered in Palo Alto, California, USA and is majority owned by Dell EMC.</span>","companyTypes":[],"products":{},"vendoredProductsCount":24,"suppliedProductsCount":32,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":0,"vendorImplementationsCount":14,"vendorPartnersCount":2,"supplierPartnersCount":97,"b4r":0,"categories":{},"companyUrl":"https://www.vmware.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"VMware","keywords":"VMware, business, with, approach, cloud, modern, data, apps","description":"<span style=\"color: rgb(97, 97, 97); \">VMware was founded in 1998 and initially focused on the development of virtual machine technologies for standard computers. In 1999, VMware released its first product, VMware Workstation, and in 2001. entered the server m","og:title":"VMware","og:description":"<span style=\"color: rgb(97, 97, 97); \">VMware was founded in 1998 and initially focused on the development of virtual machine technologies for standard computers. In 1999, VMware released its first product, VMware Workstation, and in 2001. entered the server m","og:image":"https://old.roi4cio.com/uploads/roi/company/vmware_logo.png"},"eventUrl":""}],"products":[{"id":4778,"logo":false,"scheme":false,"title":"VMware ESXi","vendorVerified":0,"rating":"0.00","implementationsCount":2,"suppliersCount":0,"alias":"vmware-esxi","companyTypes":[],"description":"<span style=\"font-weight: bold;\">VMware ESXi: The Purpose-Built Bare Metal Hypervisor</span>\r\nDiscover a robust, bare-metal hypervisor that installs directly onto your physical server. With direct access to and control of underlying resources, VMware ESXi effectively partitions hardware to consolidate applications and cut costs. It’s the industry leader for efficient architecture, setting the standard for reliability, performance, and support.\r\n<span style=\"font-weight: bold;\">What ESXi Delivers</span>\r\nIT teams are under constant pressure to meet fluctuating market trends and heightened customer demands. At the same time, they must stretch IT resources to accommodate increasingly complex projects. Fortunately, ESXi helps balance the need for both better business outcomes and IT savings. VMware ESXi enables you to:\r\n\r\n<ul><li>Consolidate hardware for higher capacity utilization.</li></ul>\r\n<ul><li>Increase performance for a competitive edge.</li></ul>\r\n<ul><li>Streamline IT administration through centralized management.</li></ul>\r\n<ul><li>Reduce CapEx and OpEx.</li></ul>\r\n<ul><li>Minimize hardware resources needed to run the hypervisor, meaning greater efficiency.</li></ul>\r\n\r\n<span style=\"font-weight: bold;\">FEATURES</span>\r\nBy consolidating multiple servers onto fewer physical devices, ESXi reduces space, power and IT administrative requirements while driving high-speed performance.\r\n<span style=\"font-weight: bold;\">Small Footprint</span><br />\r\nWith a footprint of just 150MB, ESXi lets you do more with less while minimizing security threats to your hypervisor.<br />\r\n<span style=\"font-weight: bold;\">Reliable Performance</span><br />\r\nAccommodate apps of any size. Configure virtual machines up to 128 virtual CPUs, 6 TB of RAM and 120 devices to satisfy all your application needs. Consult individual solution limits to ensure you do not exceed supported configurations for your environment. Learn more about configuration maximums.<br />\r\n<span style=\"font-weight: bold;\">Enhanced Security</span><br />\r\nProtect sensitive virtual machine data with powerful encryption capabilities. Role-based access simplifies administration, and extensive logging and auditing ensure greater accountability and easier forensic analysis.<br />\r\n<span style=\"font-weight: bold;\">Ecosystem Excellence</span><br />\r\nGet support for a broad ecosystem of hardware OEM vendors, technology service partners, apps, and guest operating systems.<br />\r\n<span style=\"font-weight: bold;\">User-Friendly Experience</span><br />\r\nManage day-to-day administrative operations with built-in modern UI based on HTML5 standards. For customers who need to automate their operations, VMware offers both a vSphere Command Line Interface and developer-friendly REST-based APIs.","shortDescription":"VMware ESXi – автономный гипервизор от компании VMware, который представляет собой операционную систему (без консоли управления)","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":4,"sellingCount":20,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"VMware ESXi","keywords":"","description":"<span style=\"font-weight: bold;\">VMware ESXi: The Purpose-Built Bare Metal Hypervisor</span>\r\nDiscover a robust, bare-metal hypervisor that installs directly onto your physical server. 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The software in the execution process works just as if it interacted with the operating system directly and with all its resources, but can be isolated or executed in a sandbox with different levels of restriction.\r\nModern operating systems, such as Microsoft Windows and Linux, can include limited software virtualization. For example, Windows 7 has Windows XP mode that allows you to run Windows XP software on Windows 7 without any changes.\r\nUser session virtualization is a newer version of desktop virtualization that works at the operating system level. While normal virtualization of the desktop allows an operating system to be run by virtualizing the hardware of the desktop, RDS and App-V allow for the virtualization of the applications. User session virtualization lies between the two.\r\nA desktop has an operating system loaded on the base hardware. This can be either physical or virtual. The user session virtualization keeps track of all changes to the operating system that a user might make by encapsulating the configuration changes and associating them to the user account. This allows the specific changes to be applied to the underlying operating system without actually changing it. This allows several users to have completely different operating system configurations applied to base operating system installation.\r\nIf you are in a distributed desktop environment and there are local file servers available at each location, you can deploy virtualized user sessions in the form of redirected folders and roaming profiles.","materialsDescription":" <span style=\"font-weight: bold;\">Understanding application virtualization</span>\r\nApplication virtualization technology isolates applications from the underlying operating system and from other applications to increase compatibility and manageability. This application virtualization technology enables applications to be streamed from a centralized location into an isolation environment on the target device where they will execute. The application files, configuration, and settings are copied to the target device and the application execution at run time is controlled by the application virtualization layer. When executed, the application run time believes that it is interfacing directly with the operating system when, in fact, it is interfacing with a virtualization environment that proxies all requests to the operating system.\r\n<span style=\"font-weight: bold;\">Understanding session virtualization</span>\r\nSession virtualization uses application streaming to deliver applications to hosting servers in the datacenter. The Application then connects the user to the server. The application then executes entirely on the server. The user interacts with the application remotely by sending mouse-clicks and keystrokes to the server. The server then responds by sending screen updates back to the user’s device. Whereas application virtualization is limited to Windows-based operating systems, session virtualization allows any user on any operating system to access any application delivered by IT. As a result, the application enables Windows, Mac, Linux, iOS and Android devices to run any applications using session virtualization. Furthermore, session virtualization leverages server-side processing power which liberates IT from the endless cycle of PC hardware refreshes which are typically needed to support application upgrades when using traditional application deployment methods.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Application_and_User_Session_Virtualization__1_.png"},{"id":2,"title":"Virtual machine and cloud system software","alias":"virtual-machine-and-cloud-system-software","description":" A virtual machine (VM) is a software-based computer that exists within another computer’s operating system, often used for the purposes of testing, backing up data, or running SaaS applications. To fully grasp how VMs work, it’s important to first understand how computer software and hardware are typically integrated by an operating system.\r\n"The cloud" refers to servers that are accessed over the Internet, and the software and databases that run on those servers. Cloud servers are located in data centers all over the world. By using cloud computing, users and companies don't have to manage physical servers themselves or run software applications on their own machines.\r\nThe cloud enables users to access the same files and applications from almost any device, because the computing and storage take place on servers in a data center, instead of locally on the user device. This is why a user can log into their Instagram account on a new phone after their old phone breaks and still find their old account in place, with all their photos, videos, and conversation history. It works the same way with cloud email providers like Gmail or Microsoft Office 365, and with cloud storage providers like Dropbox or Google Drive.\r\nFor businesses, switching to cloud computing removes some IT costs and overhead: for instance, they no longer need to update and maintain their own servers, as the cloud vendor they are using will do that. This especially makes an impact on small businesses that may not have been able to afford their own internal infrastructure but can outsource their infrastructure needs affordably via the cloud. The cloud can also make it easier for companies to operate internationally because employees and customers can access the same files and applications from any location.\r\nSeveral cloud providers offer virtual machines to their customers. These virtual machines typically live on powerful servers that can act as a host to multiple VMs and can be used for a variety of reasons that wouldn’t be practical with a locally-hosted VM. These include:\r\n<ul><li>Running SaaS applications - Software-as-a-Service, or SaaS for short, is a cloud-based method of providing software to users. SaaS users subscribe to an application rather than purchasing it once and installing it. These applications are generally served to the user over the Internet. Often, it is virtual machines in the cloud that are doing the computation for SaaS applications as well as delivering them to users. If the cloud provider has a geographically distributed network edge, then the application will run closer to the user, resulting in faster performance.</li><li>Backing up data - Cloud-based VM services are very popular for backing up data because the data can be accessed from anywhere. Plus, cloud VMs provide better redundancy, require less maintenance, and generally scale better than physical data centers. (For example, it’s generally fairly easy to buy an extra gigabyte of storage space from a cloud VM provider, but much more difficult to build a new local data server for that extra gigabyte of data.)</li><li>Hosting services like email and access management - Hosting these services on cloud VMs is generally faster and more cost-effective, and helps minimize maintenance and offload security concerns as well.</li></ul>","materialsDescription":"What is an operating system?\r\nTraditional computers are built out of physical hardware, including hard disk drives, processor chips, RAM, etc. In order to utilize this hardware, computers rely on a type of software known as an operating system (OS). Some common examples of OSes are Mac OSX, Microsoft Windows, Linux, and Android.\r\nThe OS is what manages the computer’s hardware in ways that are useful to the user. For example, if the user wants to access the Internet, the OS directs the network interface card to make the connection. If the user wants to download a file, the OS will partition space on the hard drive for that file. The OS also runs and manages other pieces of software. For example, it can run a web browser and provide the browser with enough random access memory (RAM) to operate smoothly. Typically, operating systems exist within a physical computer at a one-to-one ratio; for each machine, there is a single OS managing its physical resources.\r\n<span style=\"font-weight: bold;\">Can you have two or more operating systems on one computer?</span>\r\nSome users want to be able to run multiple operating systems simultaneously on one computer, either for testing or one of the other reasons listed in the section below. This can be achieved through a process called virtualization. In virtualization, a piece of software behaves as if it were an independent computer. This piece of software is called a virtual machine, also known as a ‘guest’ computer. (The computer on which the VM is running is called the ‘host’.) The guest has an OS as well as its own virtual hardware.\r\n‘Virtual hardware’ may sound like a bit of an oxymoron, but it works by mapping to real hardware on the host computer. For example, the VM’s ‘hard drive’ is really just a file on the host computer’s hard drive. When the VM wants to save a new file, it actually has to communicate with the host OS, which will write this file to the host hard drive. Because virtual hardware must perform this added step of negotiating with the host to access hardware resources, virtual machines can’t run quite as fast as their host computers.\r\nWith virtualization, one computer can run two or more operating systems. The number of VMs that can run on one host is limited only by the host’s available resources. The user can run the OS of a VM in a window like any other program, or they can run it in fullscreen so that it looks and feels like a genuine host OS.\r\n <span style=\"font-weight: bold; \">What are virtual machines used for?</span>\r\nSome of the most popular reasons people run virtual machines include:\r\n<span style=\"font-weight: bold; \">Testing</span> - Oftentimes software developers want to be able to test their applications in different environments. They can use virtual machines to run their applications in various OSes on one computer. This is simpler and more cost-effective than having to test on several different physical machines.\r\n<span style=\"font-weight: bold; \">Running software designed for other OSes</span> - Although certain software applications are only available for a single platform, a VM can run software designed for a different OS. For example, a Mac user who wants to run software designed for Windows can run a Windows VM on their Mac host.\r\n<span style=\"font-weight: bold; \">Running outdated software</span> - Some pieces of older software can’t be run in modern OSes. Users who want to run these applications can run an old OS on a virtual machine.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Virtual_machine_and_cloud_system_software.png"},{"id":1,"title":"Desktop virtualization","alias":"desktop-virtualization","description":" Desktop virtualization is a virtualization technology that separates an individual's PC applications from his or her desktop. Virtualized desktops are generally hosted on a remote central server, rather than the hard drive of the personal computer. Because the client-server computing model is used in virtualizing desktops, desktop virtualization is also known as client virtualization.\r\nDesktop virtualization provides a way for users to maintain their individual desktops on a single, central server. The users may be connected to the central server through a LAN, WAN or over the Internet.\r\nDesktop virtualization has many benefits, including a lower total cost of ownership (TCO), increased security, reduced energy costs, reduced downtime and centralized management.\r\nLimitations of desktop virtualization include difficulty in maintenance and set up of printer drivers; increased downtime in case of network failures; complexity and costs involved in VDI deployment and security risks in the event of improper network management.<br /><br />","materialsDescription":" <span style=\"font-weight: bold; \">What are types of desktop virtualization technologies?</span>\r\nHost-based forms of desktop virtualization require that users view and interact with their virtual desktops over a network by using a remote display protocol. Because processing takes place in a data center, client devices can be traditional PCs, but also thin clients, zero clients, smartphones and tablets. Examples of host-based desktop virtualization technology include:\r\n<span style=\"font-weight: bold; \">Host-based virtual machines:</span> Each user connects to an individual VM that is hosted in a data center. The user may connect to the same VM every time, allowing for personalization (known as a persistent desktop), or be given a fresh VM at each login (a nonpersistent desktop).\r\n<span style=\"font-weight: bold; \">Shared hosted:</span> Users connect to a shared desktop that runs on a server. Microsoft Remote Desktop Services, formerly Terminal Services, takes this client-server approach. Users may also connect to individual applications running on a server; this technology is an example of application virtualization.\r\n<span style=\"font-weight: bold; \">Host-based physical machines:</span> The operating system runs directly on another device's physical hardware.\r\nClient virtualization requires processing to occur on local hardware; the use of thin clients, zero clients and mobile devices is not possible. These types of desktop virtualization include:\r\n<span style=\"font-weight: bold; \">OS image streaming:</span> The operating system runs on local hardware, but it boots to a remote disk image across the network. This is useful for groups of desktops that use the same disk image. OS image streaming, also known as remote desktop virtualization, requires a constant network connection in order to function.\r\n<span style=\"font-weight: bold; \">Client-based virtual machines:</span> A VM runs on a fully functional PC, with a hypervisor in place. Client-based virtual machines can be managed by regularly syncing the disk image with a server, but a constant network connection is not necessary in order for them to function.\r\n<span style=\"font-weight: bold;\">Desktop virtualization vs. virtual desktop infrastructure</span>\r\nThe terms <span style=\"font-style: italic;\">desktop virtualization</span> and virtual desktop infrastructure (VDI) are often used interchangeably, but they are not the same. While VDI is a type of desktop virtualization, not all desktop virtualization uses VDI.\r\nVDI refers to the use of host-based VMs to deliver virtual desktops, which emerged in 2006 as an alternative to Terminal Services and Citrix's client-server approach to desktop virtualization technology. Other types of desktop virtualization -- including the shared hosted model, host-based physical machines and all methods of client virtualization -- are not examples of VDI.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Desktop_virtualization.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":306,"title":"Manage Risks"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":177,"title":"Decentralized IT systems"},{"id":382,"title":"High costs of IT personnel"},{"id":383,"title":"Shortage of inhouse IT engineers"},{"id":386,"title":"Risk of lost access to data and IT systems"},{"id":397,"title":"Insufficient risk management"}]}},"categories":[{"id":299,"title":"Application and User Session Virtualization","alias":"application-and-user-session-virtualization","description":"Application virtualization is a technology that allows you to separate the software from the operating system on which it operates. Fully virtualized software is not installed in the traditional sense, although the end-user at first glance can not see it, because the virtualized software works just as normal. The software in the execution process works just as if it interacted with the operating system directly and with all its resources, but can be isolated or executed in a sandbox with different levels of restriction.\r\nModern operating systems, such as Microsoft Windows and Linux, can include limited software virtualization. For example, Windows 7 has Windows XP mode that allows you to run Windows XP software on Windows 7 without any changes.\r\nUser session virtualization is a newer version of desktop virtualization that works at the operating system level. While normal virtualization of the desktop allows an operating system to be run by virtualizing the hardware of the desktop, RDS and App-V allow for the virtualization of the applications. User session virtualization lies between the two.\r\nA desktop has an operating system loaded on the base hardware. This can be either physical or virtual. The user session virtualization keeps track of all changes to the operating system that a user might make by encapsulating the configuration changes and associating them to the user account. This allows the specific changes to be applied to the underlying operating system without actually changing it. This allows several users to have completely different operating system configurations applied to base operating system installation.\r\nIf you are in a distributed desktop environment and there are local file servers available at each location, you can deploy virtualized user sessions in the form of redirected folders and roaming profiles.","materialsDescription":" <span style=\"font-weight: bold;\">Understanding application virtualization</span>\r\nApplication virtualization technology isolates applications from the underlying operating system and from other applications to increase compatibility and manageability. This application virtualization technology enables applications to be streamed from a centralized location into an isolation environment on the target device where they will execute. The application files, configuration, and settings are copied to the target device and the application execution at run time is controlled by the application virtualization layer. When executed, the application run time believes that it is interfacing directly with the operating system when, in fact, it is interfacing with a virtualization environment that proxies all requests to the operating system.\r\n<span style=\"font-weight: bold;\">Understanding session virtualization</span>\r\nSession virtualization uses application streaming to deliver applications to hosting servers in the datacenter. The Application then connects the user to the server. The application then executes entirely on the server. The user interacts with the application remotely by sending mouse-clicks and keystrokes to the server. The server then responds by sending screen updates back to the user’s device. Whereas application virtualization is limited to Windows-based operating systems, session virtualization allows any user on any operating system to access any application delivered by IT. As a result, the application enables Windows, Mac, Linux, iOS and Android devices to run any applications using session virtualization. Furthermore, session virtualization leverages server-side processing power which liberates IT from the endless cycle of PC hardware refreshes which are typically needed to support application upgrades when using traditional application deployment methods.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Application_and_User_Session_Virtualization__1_.png"},{"id":2,"title":"Virtual machine and cloud system software","alias":"virtual-machine-and-cloud-system-software","description":" A virtual machine (VM) is a software-based computer that exists within another computer’s operating system, often used for the purposes of testing, backing up data, or running SaaS applications. To fully grasp how VMs work, it’s important to first understand how computer software and hardware are typically integrated by an operating system.\r\n"The cloud" refers to servers that are accessed over the Internet, and the software and databases that run on those servers. Cloud servers are located in data centers all over the world. By using cloud computing, users and companies don't have to manage physical servers themselves or run software applications on their own machines.\r\nThe cloud enables users to access the same files and applications from almost any device, because the computing and storage take place on servers in a data center, instead of locally on the user device. This is why a user can log into their Instagram account on a new phone after their old phone breaks and still find their old account in place, with all their photos, videos, and conversation history. It works the same way with cloud email providers like Gmail or Microsoft Office 365, and with cloud storage providers like Dropbox or Google Drive.\r\nFor businesses, switching to cloud computing removes some IT costs and overhead: for instance, they no longer need to update and maintain their own servers, as the cloud vendor they are using will do that. This especially makes an impact on small businesses that may not have been able to afford their own internal infrastructure but can outsource their infrastructure needs affordably via the cloud. The cloud can also make it easier for companies to operate internationally because employees and customers can access the same files and applications from any location.\r\nSeveral cloud providers offer virtual machines to their customers. These virtual machines typically live on powerful servers that can act as a host to multiple VMs and can be used for a variety of reasons that wouldn’t be practical with a locally-hosted VM. These include:\r\n<ul><li>Running SaaS applications - Software-as-a-Service, or SaaS for short, is a cloud-based method of providing software to users. SaaS users subscribe to an application rather than purchasing it once and installing it. These applications are generally served to the user over the Internet. Often, it is virtual machines in the cloud that are doing the computation for SaaS applications as well as delivering them to users. If the cloud provider has a geographically distributed network edge, then the application will run closer to the user, resulting in faster performance.</li><li>Backing up data - Cloud-based VM services are very popular for backing up data because the data can be accessed from anywhere. Plus, cloud VMs provide better redundancy, require less maintenance, and generally scale better than physical data centers. (For example, it’s generally fairly easy to buy an extra gigabyte of storage space from a cloud VM provider, but much more difficult to build a new local data server for that extra gigabyte of data.)</li><li>Hosting services like email and access management - Hosting these services on cloud VMs is generally faster and more cost-effective, and helps minimize maintenance and offload security concerns as well.</li></ul>","materialsDescription":"What is an operating system?\r\nTraditional computers are built out of physical hardware, including hard disk drives, processor chips, RAM, etc. In order to utilize this hardware, computers rely on a type of software known as an operating system (OS). Some common examples of OSes are Mac OSX, Microsoft Windows, Linux, and Android.\r\nThe OS is what manages the computer’s hardware in ways that are useful to the user. For example, if the user wants to access the Internet, the OS directs the network interface card to make the connection. If the user wants to download a file, the OS will partition space on the hard drive for that file. The OS also runs and manages other pieces of software. For example, it can run a web browser and provide the browser with enough random access memory (RAM) to operate smoothly. Typically, operating systems exist within a physical computer at a one-to-one ratio; for each machine, there is a single OS managing its physical resources.\r\n<span style=\"font-weight: bold;\">Can you have two or more operating systems on one computer?</span>\r\nSome users want to be able to run multiple operating systems simultaneously on one computer, either for testing or one of the other reasons listed in the section below. This can be achieved through a process called virtualization. In virtualization, a piece of software behaves as if it were an independent computer. This piece of software is called a virtual machine, also known as a ‘guest’ computer. (The computer on which the VM is running is called the ‘host’.) The guest has an OS as well as its own virtual hardware.\r\n‘Virtual hardware’ may sound like a bit of an oxymoron, but it works by mapping to real hardware on the host computer. For example, the VM’s ‘hard drive’ is really just a file on the host computer’s hard drive. When the VM wants to save a new file, it actually has to communicate with the host OS, which will write this file to the host hard drive. Because virtual hardware must perform this added step of negotiating with the host to access hardware resources, virtual machines can’t run quite as fast as their host computers.\r\nWith virtualization, one computer can run two or more operating systems. The number of VMs that can run on one host is limited only by the host’s available resources. The user can run the OS of a VM in a window like any other program, or they can run it in fullscreen so that it looks and feels like a genuine host OS.\r\n <span style=\"font-weight: bold; \">What are virtual machines used for?</span>\r\nSome of the most popular reasons people run virtual machines include:\r\n<span style=\"font-weight: bold; \">Testing</span> - Oftentimes software developers want to be able to test their applications in different environments. They can use virtual machines to run their applications in various OSes on one computer. This is simpler and more cost-effective than having to test on several different physical machines.\r\n<span style=\"font-weight: bold; \">Running software designed for other OSes</span> - Although certain software applications are only available for a single platform, a VM can run software designed for a different OS. For example, a Mac user who wants to run software designed for Windows can run a Windows VM on their Mac host.\r\n<span style=\"font-weight: bold; \">Running outdated software</span> - Some pieces of older software can’t be run in modern OSes. Users who want to run these applications can run an old OS on a virtual machine.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Virtual_machine_and_cloud_system_software.png"},{"id":1,"title":"Desktop virtualization","alias":"desktop-virtualization","description":" Desktop virtualization is a virtualization technology that separates an individual's PC applications from his or her desktop. Virtualized desktops are generally hosted on a remote central server, rather than the hard drive of the personal computer. Because the client-server computing model is used in virtualizing desktops, desktop virtualization is also known as client virtualization.\r\nDesktop virtualization provides a way for users to maintain their individual desktops on a single, central server. The users may be connected to the central server through a LAN, WAN or over the Internet.\r\nDesktop virtualization has many benefits, including a lower total cost of ownership (TCO), increased security, reduced energy costs, reduced downtime and centralized management.\r\nLimitations of desktop virtualization include difficulty in maintenance and set up of printer drivers; increased downtime in case of network failures; complexity and costs involved in VDI deployment and security risks in the event of improper network management.<br /><br />","materialsDescription":" <span style=\"font-weight: bold; \">What are types of desktop virtualization technologies?</span>\r\nHost-based forms of desktop virtualization require that users view and interact with their virtual desktops over a network by using a remote display protocol. Because processing takes place in a data center, client devices can be traditional PCs, but also thin clients, zero clients, smartphones and tablets. Examples of host-based desktop virtualization technology include:\r\n<span style=\"font-weight: bold; \">Host-based virtual machines:</span> Each user connects to an individual VM that is hosted in a data center. The user may connect to the same VM every time, allowing for personalization (known as a persistent desktop), or be given a fresh VM at each login (a nonpersistent desktop).\r\n<span style=\"font-weight: bold; \">Shared hosted:</span> Users connect to a shared desktop that runs on a server. Microsoft Remote Desktop Services, formerly Terminal Services, takes this client-server approach. Users may also connect to individual applications running on a server; this technology is an example of application virtualization.\r\n<span style=\"font-weight: bold; \">Host-based physical machines:</span> The operating system runs directly on another device's physical hardware.\r\nClient virtualization requires processing to occur on local hardware; the use of thin clients, zero clients and mobile devices is not possible. These types of desktop virtualization include:\r\n<span style=\"font-weight: bold; \">OS image streaming:</span> The operating system runs on local hardware, but it boots to a remote disk image across the network. This is useful for groups of desktops that use the same disk image. OS image streaming, also known as remote desktop virtualization, requires a constant network connection in order to function.\r\n<span style=\"font-weight: bold; \">Client-based virtual machines:</span> A VM runs on a fully functional PC, with a hypervisor in place. Client-based virtual machines can be managed by regularly syncing the disk image with a server, but a constant network connection is not necessary in order for them to function.\r\n<span style=\"font-weight: bold;\">Desktop virtualization vs. virtual desktop infrastructure</span>\r\nThe terms <span style=\"font-style: italic;\">desktop virtualization</span> and virtual desktop infrastructure (VDI) are often used interchangeably, but they are not the same. While VDI is a type of desktop virtualization, not all desktop virtualization uses VDI.\r\nVDI refers to the use of host-based VMs to deliver virtual desktops, which emerged in 2006 as an alternative to Terminal Services and Citrix's client-server approach to desktop virtualization technology. Other types of desktop virtualization -- including the shared hosted model, host-based physical machines and all methods of client virtualization -- are not examples of VDI.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Desktop_virtualization.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"http://snt.ua/news/94248.ua.php","title":"Supplier's web site"}},"comments":[],"referencesCount":0}],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":15,"vendorImplementationsCount":0,"vendorPartnersCount":7,"supplierPartnersCount":0,"b4r":0,"categories":{"5":{"id":5,"title":"Security Software","description":" Computer security software or cybersecurity software is any computer program designed to enhance information security. Security software is a broad term that encompasses a suite of different types of software that deliver data and computer and network security in various forms. \r\nSecurity software can protect a computer from viruses, malware, unauthorized users and other security exploits originating from the Internet. Different types of security software include anti-virus software, firewall software, network security software, Internet security software, malware/spamware removal and protection software, cryptographic software, and more.\r\nIn end-user computing environments, anti-spam and anti-virus security software is the most common type of software used, whereas enterprise users add a firewall and intrusion detection system on top of it. \r\nSecurity soft may be focused on preventing attacks from reaching their target, on limiting the damage attacks can cause if they reach their target and on tracking the damage that has been caused so that it can be repaired. As the nature of malicious code evolves, security software also evolves.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Firewall. </span>Firewall security software prevents unauthorized users from accessing a computer or network without restricting those who are authorized. Firewalls can be implemented with hardware or software. Some computer operating systems include software firewalls in the operating system itself. For example, Microsoft Windows has a built-in firewall. Routers and servers can include firewalls. There are also dedicated hardware firewalls that have no other function other than protecting a network from unauthorized access.\r\n<span style=\"font-weight: bold; \">Antivirus.</span> Antivirus solutions work to prevent malicious code from attacking a computer by recognizing the attack before it begins. But it is also designed to stop an attack in progress that could not be prevented, and to repair damage done by the attack once the attack abates. Antivirus software is useful because it addresses security issues in cases where attacks have made it past a firewall. New computer viruses appear daily, so antivirus and security software must be continuously updated to remain effective.\r\n<span style=\"font-weight: bold; \">Antispyware.</span> While antivirus software is designed to prevent malicious software from attacking, the goal of antispyware software is to prevent unauthorized software from stealing information that is on a computer or being processed through the computer. Since spyware does not need to attempt to damage data files or the operating system, it does not trigger antivirus software into action. However, antispyware software can recognize the particular actions spyware is taking by monitoring the communications between a computer and external message recipients. When communications occur that the user has not authorized, antispyware can notify the user and block further communications.\r\n<span style=\"font-weight: bold; \">Home Computers.</span> Home computers and some small businesses usually implement security software at the desktop level - meaning on the PC itself. This category of computer security and protection, sometimes referred to as end-point security, remains resident, or continuously operating, on the desktop. Because the software is running, it uses system resources, and can slow the computer's performance. However, because it operates in real time, it can react rapidly to attacks and seek to shut them down when they occur.\r\n<span style=\"font-weight: bold; \">Network Security.</span> When several computers are all on the same network, it's more cost-effective to implement security at the network level. Antivirus software can be installed on a server and then loaded automatically to each desktop. However firewalls are usually installed on a server or purchased as an independent device that is inserted into the network where the Internet connection comes in. All of the computers inside the network communicate unimpeded, but any data going in or out of the network over the Internet is filtered trough the firewall.<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is IT security software?</span></h1>\r\nIT security software provides protection to businesses’ computer or network. It serves as a defense against unauthorized access and intrusion in such a system. It comes in various types, with many businesses and individuals already using some of them in one form or another.\r\nWith the emergence of more advanced technology, cybercriminals have also found more ways to get into the system of many organizations. Since more and more businesses are now relying their crucial operations on software products, the importance of security system software assurance must be taken seriously – now more than ever. Having reliable protection such as a security software programs is crucial to safeguard your computing environments and data. \r\n<p class=\"align-left\">It is not just the government or big corporations that become victims of cyber threats. In fact, small and medium-sized businesses have increasingly become targets of cybercrime over the past years. </p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What are the features of IT security software?</span></h1>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Automatic updates. </span>This ensures you don’t miss any update and your system is the most up-to-date version to respond to the constantly emerging new cyber threats.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Real-time scanning.</span> Dynamic scanning features make it easier to detect and infiltrate malicious entities promptly. Without this feature, you’ll risk not being able to prevent damage to your system before it happens.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Auto-clean.</span> A feature that rids itself of viruses even without the user manually removing it from its quarantine zone upon detection. Unless you want the option to review the malware, there is no reason to keep the malicious software on your computer which makes this feature essential.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Multiple app protection.</span> This feature ensures all your apps and services are protected, whether they’re in email, instant messenger, and internet browsers, among others.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Application level security.</span> This enables you to control access to the application on a per-user role or per-user basis to guarantee only the right individuals can enter the appropriate applications.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Role-based menu.</span> This displays menu options showing different users according to their roles for easier assigning of access and control.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Row-level (multi-tenant) security.</span> This gives you control over data access at a row-level for a single application. This means you can allow multiple users to access the same application but you can control the data they are authorized to view.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Single sign-on.</span> A session or user authentication process that allows users to access multiple related applications as long as they are authorized in a single session by only logging in their name and password in a single place.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">User privilege parameters.</span> These are customizable features and security as per individual user or role that can be accessed in their profile throughout every application.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Application activity auditing.</span> Vital for IT departments to quickly view when a user logged in and off and which application they accessed. Developers can log end-user activity using their sign-on/signoff activities.</li></ul>\r\n<p class=\"align-left\"><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Security_Software.png","alias":"security-software"},"832":{"id":832,"title":"CASB - Cloud Access Security Broker","description":"A cloud access security broker (CASB) (sometimes pronounced cas-bee) is on-premises or cloud-based software that sits between cloud service users and cloud applications, and monitors all activity and enforces security policies. A CASB can offer a variety of services, including but not limited to monitoring user activity, warning administrators about potentially hazardous actions, enforcing security policy compliance, and automatically preventing malware.\r\nA CASB may deliver security, the management or both. Broadly speaking, "security" is the prevention of high-risk events, whilst "management" is the monitoring and mitigation of high-risk events.\r\nCASBs that deliver security must be in the path of data access, between the user and the cloud. Architecturally, this might be achieved with proxy agents on each end-point device, or in agentless fashion without requiring any configuration on each device. Agentless CASB allows for rapid deployment and delivers security on all devices, company-managed or unmanaged BYOD. Agentless CASB also respects user privacy, inspecting only corporate data. Agent-based CASB is difficult to deploy and effective only on devices that are managed by the corporation. Agent-based CASB typically inspects both corporate and personal data.\r\nCASBs that deliver management may use APIs to inspect data and activity in the cloud to alert of risky events after the fact. Another management capability of a CASB is to inspect firewall or proxy logs for the usage of cloud applications.","materialsDescription":"<span style=\"font-weight: bold;\">What is CASB?</span> A Cloud Access Security Broker (CASB) is a policy enforcement point that secures data & apps in the cloud and on any device, anywhere.\r\n<span style=\"font-weight: bold;\">What is the difference between security and management?</span> Security is preventing risky events from happening, management is cleaning up after high-risk events.\r\n<span style=\"font-weight: bold;\">What is Shadow IT?</span> Cloud applications used by business users without IT oversight, also known as unmanaged apps.\r\n<span style=\"font-weight: bold;\">What are managed apps?</span> Cloud Applications that are managed by IT, e.g.Office 365.\r\n<span style=\"font-weight: bold;\">What are the types of CASB?</span> Three types of Cloud Access Security Broker\r\n<ul><li>a) API-only CASB offer basic management</li><li>b) multi-mode first-gen CASB offer management & security</li><li>c) Next-Gen CASB deliver management, security & Zero-Day protection.</li></ul>\r\n<span style=\"font-weight: bold;\">What is a forward proxy?</span> A proxy where traffic must be forwarded by the end-point Such proxies requires agents and configuration on client devices.\r\n<span style=\"font-weight: bold;\">What is a reverse proxy?</span> A proxy where traffic is automatically routed, requiring no agent or configuration on the end-point.\r\n<span style=\"font-weight: bold;\">What is AJAX-VM?</span> Acronym for "Adaptive Javascript and XML- Virtual Machine." AJAX-VM virtualizes cloud apps on the fly so they can be proxied without agents. Reverse-proxy CASB are brittle without AJAX-VM and break frequently with app changes.\r\n<span style=\"font-weight: bold;\">What are the types of CASB architecture?</span> There are three types of CASB architecture: API-only, forward proxy, and reverse proxy. Some CASB are API-only, others API and forward proxy. Next-Gen CASBs offer all three with AJAX-VM.\r\n<span style=\"font-weight: bold;\">What is CASB encryption?</span> Encryption/decryption of data prior to upload/download to a cloud application.\r\n <span style=\"font-weight: bold;\">What is searchable encryption?</span> An encryption system that combines full encryption with a clear-text index to enable search and sort without compromising encryption strength.\r\n<span style=\"font-weight: bold;\">What is tokenization?</span> Obfuscation by encoding each input string as a unique output string.\r\n<span style=\"font-weight: bold;\">What is agentless MDM?</span> Mobile security for BYOD that does not require agents. Easy to deploy and has no access to personal data or apps, thereby preserving user privacy.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_CASB.png","alias":"casb-cloud-access-security-broker"},"838":{"id":838,"title":"Endpoint Detection and Response","description":"Endpoint Detection and Response (EDR) is a cybersecurity technology that addresses the need for continuous monitoring and response to advanced threats. It is a subset of endpoint security technology and a critical piece of an optimal security posture. EDR differs from other endpoint protection platforms (EPP) such as antivirus (AV) and anti-malware in that its primary focus isn't to automatically stop threats in the pre-execution phase on an endpoint. Rather, EDR is focused on providing the right endpoint visibility with the right insights to help security analysts discover, investigate and respond to very advanced threats and broader attack campaigns stretching across multiple endpoints. Many EDR tools, however, combine EDR and EPP.\r\nWhile small and mid-market organizations are increasingly turning to EDR technology for more advanced endpoint protection, many lack the resources to maximize the benefits of the technology. Utilizing advanced EDR features such as forensic analysis, behavioral monitoring and artificial intelligence (AI) is labor and resource intensive, requiring the attention of dedicated security professionals.\r\nA managed endpoint security service combines the latest technology, an around-the-clock team of certified CSOC experts and up-to-the-minute industry intelligence for a cost-effective monthly subscription. Managed services can help reduce the day-to-day burden of monitoring and responding to alerts, enhance security orchestration and automation (SOAR) and improve threat hunting and incident response.","materialsDescription":"<span style=\"font-weight: bold; \">What is Endpoint detection and response (EDR)?</span>\r\nEndpoint detection and response is an emerging technology that addresses the need for continuous monitoring and response to advanced threats. One could even make the argument that endpoint detection and response is a form of advanced threat protection.\r\n<span style=\"font-weight: bold;\">What are the Key Aspects of EDR Security?</span>\r\nAccording to Gartner, effective EDR must include the following capabilities:\r\n<ul><li>Incident data search and investigation</li><li>Alert triage or suspicious activity validation</li><li>Suspicious activity detection</li><li>Threat hunting or data exploration</li><li>Stopping malicious activity</li></ul>\r\n<span style=\"font-weight: bold;\">What to look for in an EDR Solution?</span>\r\nUnderstanding the key aspects of EDR and why they are important will help you better discern what to look for in a solution. It’s important to find EDR software that can provide the highest level of protection while requiring the least amount of effort and investment — adding value to your security team without draining resources. Here are the six key aspects of EDR you should look for:\r\n<span style=\"font-weight: bold;\">1. Visibility:</span> Real-time visibility across all your endpoints allows you to view adversary activities, even as they attempt to breach your environment and stop them immediately.\r\n<span style=\"font-weight: bold;\">2. Threat Database:</span> Effective EDR requires massive amounts of telemetry collected from endpoints and enriched with context so it can be mined for signs of attack with a variety of analytic techniques.\r\n<span style=\"font-weight: bold;\">3. Behavioral Protection:</span> Relying solely on signature-based methods or indicators of compromise (IOCs) lead to the “silent failure” that allows data breaches to occur. Effective endpoint detection and response requires behavioral approaches that search for indicators of attack (IOAs), so you are alerted of suspicious activities before a compromise can occur.\r\n<span style=\"font-weight: bold;\">4. Insight and Intelligence:</span> An endpoint detection and response solution that integrates threat intelligence can provide context, including details on the attributed adversary that is attacking you or other information about the attack.\r\n<span style=\"font-weight: bold;\">5. Fast Response:</span> EDR that enables a fast and accurate response to incidents can stop an attack before it becomes a breach and allow your organization to get back to business quickly.\r\n<span style=\"font-weight: bold;\">6. Cloud-based Solution:</span> Having a cloud-based endpoint detection and response solution is the only way to ensure zero impact on endpoints while making sure capabilities such as search, analysis and investigation can be done accurately and in real time.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/hgghghg.png","alias":"endpoint-detection-and-response"}},"branches":"Information Technology","companySizes":"101 to 500 Employees","companyUrl":"http://www.snt.ua/","countryCodes":["UKR"],"certifications":[],"isSeller":true,"isSupplier":true,"isVendor":false,"presenterCodeLng":"","seo":{"title":"S&T Ukraine","keywords":"Ukraine, more, with, than, them, systems, also, around","description":"S&T Ukraine was established in 1993 and today we are in TOP3 of Ukrainian systems integrators. 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We hold leading positions in the field of design and implementation of corporate integrated information systems, complex network and telecom solutions as well as","og:image":"https://old.roi4cio.com/uploads/roi/company/S_T_Ukraine.png"},"eventUrl":"","vendorPartners":[{"vendor":"Microsoft","partnershipLevel":"Gold","countries":"","partnersType":""},{"vendor":"Oracle","partnershipLevel":"Platinum","countries":"","partnersType":""},{"vendor":"VMware","partnershipLevel":"Solution Provider - Enterprise","countries":"","partnersType":""},{"vendor":"Hewlett Packard Enterprise","partnershipLevel":"Silver","countries":"","partnersType":""},{"vendor":"IBM","partnershipLevel":"Advanced Business Partner","countries":"","partnersType":""},{"vendor":"McAfee","partnershipLevel":"Gold","countries":"","partnersType":""},{"vendor":"Dell EMC","partnershipLevel":"Authorized","countries":"","partnersType":""}],"supplierPartners":[],"vendoredProducts":[],"suppliedProducts":[{"id":3336,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/large-logo-mcafee.png","logo":true,"scheme":false,"title":"McAfee MVISION Mobile","vendorVerified":1,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":110,"alias":"mcafee-mvision-mobile","companyTitle":"McAfee","companyTypes":["vendor"],"companyId":184,"companyAlias":"mcafee","description":"<h2>Always-on defense for on-the-go devices</h2>\r\nUnlike cloud-based mobile security solutions that rely on app sandboxing or traffic tunneling, McAfee MVISION Mobile sits directly on mobile devices to provide always-on protection no matter how a device is connected—via a corporate network, public access point, or cellular carrier—and even offline.\r\n<h2>Advanced analysis thwarts advanced attacks</h2>\r\nMachine learning algorithms analyze deviations to device behavior and make determinations about indicators of compromise to accurately identify advanced device, application, and network-based attacks.\r\n<h2>A single console for all devices—including mobile</h2>\r\nAs an integrated component of McAfee Device Security, McAfee MVISION Mobile extends visibility and control of your mobile assets from the same single console of all your McAfee-managed devices, including OS-based endpoints, servers, containers, and embedded IoT devices.","shortDescription":"McAfee MVISION Mobile defends your employees and their devices from the boardroom to the coffeehouse.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":19,"sellingCount":9,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"McAfee MVISION Mobile","keywords":"","description":"<h2>Always-on defense for on-the-go devices</h2>\r\nUnlike cloud-based mobile security solutions that rely on app sandboxing or traffic tunneling, McAfee MVISION Mobile sits directly on mobile devices to provide always-on protection no matter how a device is con","og:title":"McAfee MVISION Mobile","og:description":"<h2>Always-on defense for on-the-go devices</h2>\r\nUnlike cloud-based mobile security solutions that rely on app sandboxing or traffic tunneling, McAfee MVISION Mobile sits directly on mobile devices to provide always-on protection no matter how a device is con","og:image":"https://old.roi4cio.com/fileadmin/user_upload/large-logo-mcafee.png"},"eventUrl":"","translationId":3341,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":3,"title":"MDM - Mobile Device Management","alias":"mdm-mobile-device-management","description":" <span style=\"font-weight: bold; \">Mobile device management (MDM)</span> is an industry term for the administration of mobile devices, such as smartphones, tablet computers and laptops. Device management system is usually implemented with the use of a third party product that has management features for particular vendors of mobile devices.\r\nMDM is typically a deployment of a combination of on-device applications and configurations, corporate policies and certificates, and backend infrastructure, for the purpose of simplifying and enhancing the IT management of end user devices. In modern corporate IT environments, the sheer number and diversity of managed devices (and user behavior) has motivated device management tools that allow the management of devices and users in a consistent and scalable way. The overall role of MDM is to increase device supportability, security, and corporate functionality while maintaining some user flexibility.\r\nMany organizations administer devices and applications using MDM products/services. Mobile device management software primarily deals with corporate data segregation, securing emails, securing corporate documents on devices, enforcing corporate policies, integrating and managing mobile devices including laptops and handhelds of various categories. MDM implementations may be either on-premises or cloud-based.\r\nMDM functionality can include over-the-air distribution of applications, data and configuration settings for all types of mobile devices, including mobile phones, smartphones, tablet computers, ruggedized mobile computers, mobile printers, mobile POS devices, etc. Most recently laptops and desktops have been added to the list of systems supported as Mobile Device Management becomes more about basic device management and less about the mobile platform itself. \r\nSome of the <span style=\"font-weight: bold; \">core functions</span> of mobile management software include:\r\n<ul><li>Ensuring that diverse user equipment is configured to a consistent standard/supported set of applications, functions, or corporate policies</li><li>Updating equipment, applications, functions, or policies in a scalable manner</li><li>Ensuring that users use applications in a consistent and supportable manner</li><li>Ensuring that equipment performs consistently</li><li>Monitoring and tracking equipment (e.g. location, status, ownership, activity)</li><li>Being able to efficiently diagnose and troubleshoot equipment remotely</li></ul>\r\nDevice management solutions are leveraged for both company-owned and employee-owned (Bring Your Own Device) devices across the enterprise or mobile devices owned by consumers. Consumer demand for BYOD is now requiring a greater effort for MDM and increased security for both the devices and the enterprise they connect to, especially since employers and employees have different expectations concerning the types of restrictions that should be applied to mobile devices.\r\nBy controlling and protecting the data and configuration settings of all mobile devices in a network, enterprise device management software can reduce support costs and business risks. The intent of MDM is to optimize the functionality and security of a mobile communications network while minimizing cost and downtime.\r\nWith mobile devices becoming ubiquitous and applications flooding the market, mobile monitoring is growing in importance. The use of mobile device management across continues to grow at a steady pace, and is likely to register a compound annual growth rate (CAGR) of nearly 23% through 2028. The US will continue to be the largest market for mobile device management globally. ","materialsDescription":"<h1 class=\"align-center\">How Mobile Device Management works?</h1>\r\nMobile device management relies on endpoint software called an MDM agent and an MDM server that lives in a data center. IT administrators configure policies through the MDM server's management console, and the server then pushes those policies over the air to the MDM agent on the device. The agent applies the policies to the device by communicating with application programming interfaces (APIs) built directly into the device operating system.\r\nSimilarly, IT administrators can deploy applications to managed devices through the MDM server. Mobile software management emerged in the early 2000s as a way to control and secure the personal digital assistants and smartphones that business workers began to use. The consumer smartphone boom that started with the launch of the Apple iPhone in 2007 led to the bring your own device trend, which fueled further interest in MDM.\r\nModern MDM management software supports not only smartphones but also tablets, Windows 10 and macOS computers and even some internet of things devices. The practice of using MDM to control PCs is known as unified endpoint management.\r\n<h1 class=\"align-center\">Key Benefits of Mobile Device Management Software</h1>\r\n<span style=\"font-weight: bold;\">Reduce IT Administration.</span> Instead of manually configuring and testing each new mobile device, mobile device software takes care of the repetitive tasks for you. That gives IT staff more time to work on challenging projects that improve productivity.<span style=\"font-weight: bold;\"></span> \r\n<span style=\"font-weight: bold;\">Improve End-user Productivity. </span>Mobile device management helps end users become more productive because the process of requesting new mobile devices can be cut down from days to hours. Once end users have the device in their hands, mobile device management program helps them get set up on their corporate network much faster. That means less time waiting to get access to email, internal websites, and calendars.<span style=\"font-weight: bold;\"></span> \r\n<span style=\"font-weight: bold;\">Reduce IT Risk.</span> Mobile devices, especially if your organization allows “Bring Your Own Device” (BYOD), create increased risk exposures. Typically, IT managers respond to these risks in one of two ways, neither of which help. First, you may say “no” to mobile device requests. That’s a fast way to become unpopular. Second, you may take a manual approach to review and oversee each device.<span style=\"font-weight: bold;\"></span> \r\n<span style=\"font-weight: bold;\">Enable Enterprise Growth. </span>If your enterprise added a thousand employees this quarter through hiring, acquisition, or other changes, could IT handle the challenge? If you’re honest, you can probably imagine going through plenty of struggles and missing SLAs. That kind of disappointment and missed service expectations make end users respect IT less. \r\nBy using enterprise device management thoroughly, you'll enable enterprise growth. You'll have the systems and processes to manage 100 users or 10,000 users. That means IT will be perceived as enabling growth not standing in the way.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_MDM_Mobile_Device_Management.png"},{"id":40,"title":"Endpoint security","alias":"endpoint-security","description":"In network security, endpoint security refers to a methodology of protecting the corporate network when accessed via remote devices such as laptops or other wireless and mobile devices. Each device with a remote connecting to the network creates a potential entry point for security threats. Endpoint security is designed to secure each endpoint on the network created by these devices.\r\nUsually, endpoint security is a security system that consists of security software, located on a centrally managed and accessible server or gateway within the network, in addition to client software being installed on each of the endpoints (or devices). The server authenticates logins from the endpoints and also updates the device software when needed. While endpoint security software differs by vendor, you can expect most software offerings to provide antivirus, antispyware, firewall and also a host intrusion prevention system (HIPS).\r\nEndpoint security is becoming a more common IT security function and concern as more employees bring consumer mobile devices to work and companies allow its mobile workforce to use these devices on the corporate network.<br /><br />","materialsDescription":"<span style=\"font-weight: bold;\">What are endpoint devices?</span>\r\nAny device that can connect to the central business network is considered an endpoint. Endpoint devices are potential entry points for cybersecurity threats and need strong protection because they are often the weakest link in network security.\r\n<span style=\"font-weight: bold;\">What is endpoint security management?</span>\r\nA set of rules defining the level of security that each device connected to the business network must comply with. These rules may include using an approved operating system (OS), installing a virtual private network (VPN), or running up-to-date antivirus software. If the device connecting to the network does not have the desired level of protection, it may have to connect via a guest network and have limited network access.\r\n<span style=\"font-weight: bold;\">What is endpoint security software?</span>\r\nPrograms that make sure your devices are protected. Endpoint protection software may be cloud-based and work as SaaS (Software as a Service). Endpoint security software can also be installed on each device separately as a standalone application.\r\n<span style=\"font-weight: bold;\">What is endpoint detection and response (EDR)?</span>\r\nEndpoint detection and response (EDR) solutions analyze files and programs, and report on any threats found. EDR solutions monitor continuously for advanced threats, helping to identify attacks at an early stage and respond rapidly to a range of threats.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Endpoint_security.png"},{"id":41,"title":"Antispam","alias":"antispam","description":"In each system, which involves the communication of users, there is always the problem of spam, or the mass mailing of unsolicited emails, which is solved using the antispam system. An antispam system is installed to catch and filter spam at different levels. Spam monitoring and identification are relevant on corporate servers that support corporate email, here the antispam system filters spam on the server before it reaches the mailbox. There are many programs that help to cope with this task, but not all of them are equally useful. The main objective of such programs is to stop sending unsolicited letters, however, the methods of assessing and suppressing such actions can be not only beneficial but also detrimental to your organization. So, depending on the rules and policies of mail servers, your server, or even a domain, may be blacklisted and the transfer of letters will be limited through it, and you may not even be warned about it.\r\nThe main types of installation and use of anti-spam systems:\r\n<ul><li>installation of specialized equipment, a gateway that filters mail before it reaches the server;</li><li>use of external antispam systems for analyzing emails and content;</li><li>setting up an antispam system with the ability to learn on the mail server itself;</li><li>installation of spam filtering software on the client’s computer.</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">Anti-spam technologies:</span>\r\n<span style=\"font-weight: bold;\">Heuristic analysis</span>\r\nExtremely complex, highly intelligent technology for empirical analysis of all parts of a message: header fields, message bodies, etc. Not only the message itself is analyzed. The heuristic analyzer is constantly being improved, new rules are continuously added to it. It works “ahead of the curve” and makes it possible to recognize still unknown varieties of spam of a new generation before the release of available updates.\r\n<span style=\"font-weight: bold;\">Filtering counteraction</span>\r\nThis is one of the most advanced and effective anti-spam technologies. It is to recognize the tricks resorted to by spammers to bypass anti-spam filters.\r\n<span style=\"font-weight: bold;\">HTML based analysis</span>\r\nHTML code comparable to samples of HTML signatures in antispam. Such a comparison, using the available data on the size of typical spam images, protects users from spam messages using HTML-code, which are often included in the online image.\r\n<span style=\"font-weight: bold;\">Spam detection technology for message envelopes</span>\r\nDetection of fakes in the "stamps" of SMTP-servers and in other elements of the e-mail header is the newest direction in the development of anti-spam methods. Email addresses can not be trusted. Fake emails contain more than just spam. For example, anonymous and even threats. Technologies of various anti-spam systems allow you to send such messages. Thus, it provides not only the economic movement, but also the protection of employees.\r\n<span style=\"font-weight: bold;\">Semantic analysis</span>\r\nMeaning in words and phrases is compared with typical spam vocabulary. Comparison of provisions for a special dictionary, for expression and symbols.\r\n<span style=\"font-weight: bold;\">Anti-camming technology</span>\r\nScamming is probably the most dangerous type of spam. All of them have the so-called "Nigerian letters", reports of winnings in the lottery, casino, fake letters and credit services.\r\n<span style=\"font-weight: bold;\">Technical spam filtering</span>\r\nAutomatic notification of e-mail - bounce-messages - to inform users about the malfunction of the postal system (for example, non-delivery of address letters). Attackers can use similar messages. Under the guise of a technical notification, computer service or ordinary spam can penetrate the computer.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Antispam.png"},{"id":25,"title":"Web filtering","alias":"web-filtering","description":" <span style=\"font-weight: bold; \">Web filtering</span> is a technology that stops users from viewing certain URLs or websites by preventing their browsers from loading pages from these sites. Web filters are made in different ways and deliver various solutions for individual, family, institutional or enterprise use.\r\nIn general, Web filters work in two distinct ways. They can <span style=\"font-weight: bold; \">block content</span> as determined by quality of the site, by consulting known lists which document and categorize popular pages across all genres of content. Or, they can <span style=\"font-weight: bold; \">evaluate the content</span> of the page live and block it accordingly. Many Web filter tools work off of a constantly updated URL database that shows which websites and domains are associated with hosting malware, phishing, viruses or other tools for harmful activities.\r\n<span style=\"font-weight: bold;\">Web Filtering Types.</span> <span style=\"font-style: italic;\">Blacklist & Whitelist Filters:</span>when using blacklists, an administrator (which might be a parent) manually enters all websites that are deemed inappropriate into the program, and those sites are subsequently blocked. Whitelists are used in exactly the same way, only in reverse – i.e. URLs are manually entered onto a whitelist, and all other websites are then off-limits.\r\n<span style=\"font-style: italic; \">Keyword And Content Filters: </span>this type of filtering is in many ways similar to black and whitelist filtering, though with a slightly broader scope. Keyword and content filters will filter out websites that contain specific keywords or predefined content (such as pornography, for example).\r\nSome website filtering software also provides reporting so that the installer can see what kind of traffic is being filtered and who has requested it. Some products provide soft blocking (in which a warning page is sent to the user instead of the requested page while still allowing access to the page) and an override capability that allows an administrator to unlock a page. \r\n<span style=\"font-weight: bold; \">Web Filtering Software for Business.</span> Most organizations have moved to cloud based-applications, making browsers a tool that employees use on a daily basis to access work. Browsers have become a conduit to not only the cloud, but also to immeasurable malware and distractions hosted on the web. In order to ensure that browsers do not bring in malicious traffic, web filtering software becomes necessary.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">What is Enterprise Web Filtering Software?</h1>\r\nAntivirus and antimalware software are required to detect malicious programs that has been downloaded, but it is now important for enterprise web filtering software to be installed. Content filtering software is an invaluable protection against a wide range of web-borne threats. Rather than allowing malware and ransomware to be downloaded, it prevents end users from visiting websites that contain these malicious threats.\r\nInternet filtering software is also one of the most effective ways to neutralize the threat from phishing. Phishing is a technique used by cybercriminals to gain access to sensitive user information. Phishers trick end users into revealing login credentials or downloading malicious software onto their computers.\r\nPhishing involves sophisticated social engineering techniques to fool end users into visiting malicious websites. If employees can be convinced to reveal sensitive information or download ransomware or malware, cybercriminals can easily bypass even the most sophisticated of cybersecurity defenses.\r\n<h1 class=\"align-center\">What is URL Filtering?</h1>\r\nURL filtering is a type of network filtering software that helps businesses control their users’ and guests’ ability to access certain content on the web. If you’ve ever gotten a “block” page while surfing the internet at the office, then your company is using web filtering.\r\nSome employers may only be concerned about blocking access to websites that are known to spread malware or steal information. Other businesses may block content they find inappropriate, such as adult websites or sites that promote violence, or content that violates compliance regulations. They may also choose to activate web protection software to block social media or video streaming sites to minimize drains on productivity and network bandwidth.\r\nTypically, URL filtering software is provided by a cybersecurity service, firewall, or router. Each of these may use a variety of threat intelligence sources to determine which websites fit into their chosen acceptable and unacceptable categories. That’s where highly reliable web reputation services are most valuable. Sources that have extensive web histories and real-time active crawling services will provide the most accurate content determinations.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_filtering.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3593,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/microsoft.png","logo":true,"scheme":false,"title":"Microsoft Defender Advanced Threat Protection (ATP)","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-defender-advanced-threat-protection-atp","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"<span style=\"font-weight: bold; \">Microsoft Defender Advanced Threat Protection (ATP)</span> is a complete security solution.\r\n<span style=\"font-weight: bold; \">Agentless, cloud-powered</span>\r\nNo additional deployment or infrastructure. No delays or update compatibility issues. Always up to date.\r\n<span style=\"font-weight: bold; \">Unparalleled optics</span>\r\nBuilt into Windows 10 for deeper insights. Exchanges signals with the Microsoft Intelligent Security Graph.\r\n<span style=\"font-weight: bold; \">Automated security</span>\r\nTake your security to a new level, by going from alert to remediation in minutes – at scale.\r\n<span style=\"font-weight: bold; \">Synchronized defense</span>\r\nMicrosoft 365 shares detection and exploration – across devices, identities and information – to speed up response and recovery.\r\n\r\n<span style=\"font-weight: bold; \">Announcing Threat & Vulnerability Management</span>\r\nThreat and Vulnerability Management is a new capability within Microsoft Defender ATP designed to empower security teams to discover, prioritize and remediate vulnerabilities, and misconfigurations.<br /><span style=\"font-weight: bold; \">Microsoft Threat Experts</span>\r\nMicrosoft Threat Experts further empowers your Security Operations Centers by providing them with deep knowledge, expert level threat monitoring, analysis, and support to identify critical threats in your unique environment.\r\n<span style=\"font-weight: bold; \">Automation: From alert to remediation in minutes - at scale</span>\r\nAutomatically investigate alerts and remediate complex threats in minutes. Applies industry best practices and intelligent decision-making algorithms to determine whether a threat - file or fileless - is active and what action to take.\r\n<span style=\"font-weight: bold; \">Protect your business from advanced threats</span>\r\nThrough the power of the cloud, machine learning and behavior analytics, Microsoft Defender ATP provides connected pre-breach protection.\r\n<span style=\"font-weight: bold;\">Innovative Endpoint Detection and Response (EDR)</span>\r\nCyber attacks remain a serious threat. Microsoft Defender ATP detects network attacks and data breaches, and gives you the insights and tools to close incidents quickly.","shortDescription":"Microsoft Defender Advanced Threat Protection (ATP) is a unified platform for preventative protection, post-breach detection, automated investigation, and response.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":12,"sellingCount":9,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Defender Advanced Threat Protection (ATP)","keywords":"","description":"<span style=\"font-weight: bold; \">Microsoft Defender Advanced Threat Protection (ATP)</span> is a complete security solution.\r\n<span style=\"font-weight: bold; \">Agentless, cloud-powered</span>\r\nNo additional deployment or infrastructure. No delays or update co","og:title":"Microsoft Defender Advanced Threat Protection (ATP)","og:description":"<span style=\"font-weight: bold; \">Microsoft Defender Advanced Threat Protection (ATP)</span> is a complete security solution.\r\n<span style=\"font-weight: bold; \">Agentless, cloud-powered</span>\r\nNo additional deployment or infrastructure. No delays or update co","og:image":"https://old.roi4cio.com/fileadmin/user_upload/microsoft.png"},"eventUrl":"","translationId":3594,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":838,"title":"Endpoint Detection and Response","alias":"endpoint-detection-and-response","description":"Endpoint Detection and Response (EDR) is a cybersecurity technology that addresses the need for continuous monitoring and response to advanced threats. It is a subset of endpoint security technology and a critical piece of an optimal security posture. EDR differs from other endpoint protection platforms (EPP) such as antivirus (AV) and anti-malware in that its primary focus isn't to automatically stop threats in the pre-execution phase on an endpoint. Rather, EDR is focused on providing the right endpoint visibility with the right insights to help security analysts discover, investigate and respond to very advanced threats and broader attack campaigns stretching across multiple endpoints. Many EDR tools, however, combine EDR and EPP.\r\nWhile small and mid-market organizations are increasingly turning to EDR technology for more advanced endpoint protection, many lack the resources to maximize the benefits of the technology. Utilizing advanced EDR features such as forensic analysis, behavioral monitoring and artificial intelligence (AI) is labor and resource intensive, requiring the attention of dedicated security professionals.\r\nA managed endpoint security service combines the latest technology, an around-the-clock team of certified CSOC experts and up-to-the-minute industry intelligence for a cost-effective monthly subscription. Managed services can help reduce the day-to-day burden of monitoring and responding to alerts, enhance security orchestration and automation (SOAR) and improve threat hunting and incident response.","materialsDescription":"<span style=\"font-weight: bold; \">What is Endpoint detection and response (EDR)?</span>\r\nEndpoint detection and response is an emerging technology that addresses the need for continuous monitoring and response to advanced threats. One could even make the argument that endpoint detection and response is a form of advanced threat protection.\r\n<span style=\"font-weight: bold;\">What are the Key Aspects of EDR Security?</span>\r\nAccording to Gartner, effective EDR must include the following capabilities:\r\n<ul><li>Incident data search and investigation</li><li>Alert triage or suspicious activity validation</li><li>Suspicious activity detection</li><li>Threat hunting or data exploration</li><li>Stopping malicious activity</li></ul>\r\n<span style=\"font-weight: bold;\">What to look for in an EDR Solution?</span>\r\nUnderstanding the key aspects of EDR and why they are important will help you better discern what to look for in a solution. It’s important to find EDR software that can provide the highest level of protection while requiring the least amount of effort and investment — adding value to your security team without draining resources. Here are the six key aspects of EDR you should look for:\r\n<span style=\"font-weight: bold;\">1. Visibility:</span> Real-time visibility across all your endpoints allows you to view adversary activities, even as they attempt to breach your environment and stop them immediately.\r\n<span style=\"font-weight: bold;\">2. Threat Database:</span> Effective EDR requires massive amounts of telemetry collected from endpoints and enriched with context so it can be mined for signs of attack with a variety of analytic techniques.\r\n<span style=\"font-weight: bold;\">3. Behavioral Protection:</span> Relying solely on signature-based methods or indicators of compromise (IOCs) lead to the “silent failure” that allows data breaches to occur. Effective endpoint detection and response requires behavioral approaches that search for indicators of attack (IOAs), so you are alerted of suspicious activities before a compromise can occur.\r\n<span style=\"font-weight: bold;\">4. Insight and Intelligence:</span> An endpoint detection and response solution that integrates threat intelligence can provide context, including details on the attributed adversary that is attacking you or other information about the attack.\r\n<span style=\"font-weight: bold;\">5. Fast Response:</span> EDR that enables a fast and accurate response to incidents can stop an attack before it becomes a breach and allow your organization to get back to business quickly.\r\n<span style=\"font-weight: bold;\">6. Cloud-based Solution:</span> Having a cloud-based endpoint detection and response solution is the only way to ensure zero impact on endpoints while making sure capabilities such as search, analysis and investigation can be done accurately and in real time.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/hgghghg.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4925,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/HP_Integrity_Superdome.png","logo":true,"scheme":false,"title":"HP Integrity Superdome","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":451,"alias":"hp-integrity-superdome","companyTitle":"Hewlett Packard Enterprise","companyTypes":["supplier","vendor"],"companyId":172,"companyAlias":"hewlett-packard-enterprise","description":"HP Superdome is the family of enterprise-class high-performance servers manufactured with both the PA-8900 processors (HP 9000 family) and Intel Itanium 2 processors (HP Integrity family). Superdome is represented by three models with 16, 32 and 64 processor sockets. Within the family, there is the possibility of moving from younger models to older ones, which ensures a reduction in initial costs, investment protection and the possibility of a phased increase in system performance. Superdome is a universal hierarchical crossbar architecture specifically designed to work with various types of processors. The main components of the architecture are Cells, Crossbar Backplane, and I / O subsystems.<br />\r\nThe cell board is the main unit of the Superdome system. It is a symmetrical multiprocessor (SMP) containing 4 processor sockets and up to 64 GB of main memory. It is possible (but not necessary) to connect to the cell its own I / O subsystem, which is an I / O basket with 12 PCI-X slots. Each cell can work in different configurations, i.e., be connected to other cells or form an independent independent server. In one system, cell boards can be combined with both PA-RISC processors and Itanium processors.<br />\r\nBackplane patch panels provide a non-blocking connection between cells, their associated memory, and I / O modules. The main principle underlying Superdome is the balanced performance of the system at all levels of the hierarchy in order to exclude the appearance of additional delays when the processors of one cell access the RAM located on other cells. The developed architecture allows the system to demonstrate record performance indicators for various types of tasks, such as operational transaction processing, technical calculations, processing of Internet transactions, analysis of large volumes of data, etc.<br />\r\nA single Superdome system can be logically divided into many hardware independent, software independent partitions, virtual machines, or resource partitions within a single server. Each hardware / software partition or virtual machine is running its own independent operating system. For cells with PA-RISC processors, the operating system is HP-UX 11i, and for cells with Itanium processors, HP-UX, Linux, Microsoft Windows 2003, and OpenVMS.\r\nTo implement effective system management and technical support, the Superdome server family includes:\r\n<ul><li>Event Monitoring System (EMS), an alert service that monitors the status of server hardware, including processors, memory, FC components, system buses, cache, system temperature, battery status, fans, power supplies.</li></ul>\r\n<ul><li>A hardware inventory service in Support Tools Manager (STM) that provides system inventory information, including serial numbers, part numbers, version levels, and so on.</li></ul>\r\n<ul><li>Support Management Station (SMS), which is used to start the process of scanning, diagnostics and testing the platform throughout the life cycle, including upgrades.</li></ul>\r\nThe Superdome family provides customers with investment protection and uptime thanks to a system infrastructure designed to upgrade to next-generation processors.","shortDescription":"HP Superdome is a premium server designed and manufactured by Hewlett Packard Enterprise.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":19,"sellingCount":13,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"HP Integrity Superdome","keywords":"","description":"HP Superdome is the family of enterprise-class high-performance servers manufactured with both the PA-8900 processors (HP 9000 family) and Intel Itanium 2 processors (HP Integrity family). Superdome is represented by three models with 16, 32 and 64 processor s","og:title":"HP Integrity Superdome","og:description":"HP Superdome is the family of enterprise-class high-performance servers manufactured with both the PA-8900 processors (HP 9000 family) and Intel Itanium 2 processors (HP Integrity family). Superdome is represented by three models with 16, 32 and 64 processor s","og:image":"https://old.roi4cio.com/fileadmin/user_upload/HP_Integrity_Superdome.png"},"eventUrl":"","translationId":4926,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":35,"title":"Server","alias":"server","description":"In computing, a server is a computer program or a device that provides functionality for other programs or devices, called "clients". This architecture is called the client–server model, and a single overall computation is distributed across multiple processes or devices. Servers can provide various functionalities, often called "services", such as sharing data or resources among multiple clients, or performing computation for a client. A single server can serve multiple clients, and a single client can use multiple servers. A client process may run on the same device or may connect over a network to a server on a different device. Typical servers are database servers, file servers, mail servers, print servers, web servers, game servers, and application servers.\r\nClient–server systems are today most frequently implemented by (and often identified with) the request–response model: a client sends a request to the server, which performs some action and sends a response back to the client, typically with a result or acknowledgement. Designating a computer as "server-class hardware" implies that it is specialized for running servers on it. This often implies that it is more powerful and reliable than standard personal computers, but alternatively, large computing clusters may be composed of many relatively simple, replaceable server components.\r\nStrictly speaking, the term server refers to a computer program or process (running program). Through metonymy, it refers to a device used for (or a device dedicated to) running one or several server programs. On a network, such a device is called a host. In addition to server, the words serve and service (as noun and as verb) are frequently used, though servicer and servant are not. The word service (noun) may refer to either the abstract form of functionality, e.g. Web service. Alternatively, it may refer to a computer program that turns a computer into a server, e.g. Windows service. Originally used as "servers serve users" (and "users use servers"), in the sense of "obey", today one often says that "servers serve data", in the same sense as "give". For instance, web servers "serve web pages to users" or "service their requests".\r\nThe server is part of the client–server model; in this model, a server serves data for clients. The nature of communication between a client and server is request and response. This is in contrast with peer-to-peer model in which the relationship is on-demand reciprocation. In principle, any computerized process that can be used or called by another process (particularly remotely, particularly to share a resource) is a server, and the calling process or processes is a client. Thus any general purpose computer connected to a network can host servers. For example, if files on a device are shared by some process, that process is a file server. Similarly, web server software can run on any capable computer, and so a laptop or a personal computer can host a web server.\r\nWhile request–response is the most common client–server design, there are others, such as the publish–subscribe pattern. In the publish–subscribe pattern, clients register with a pub–sub server, subscribing to specified types of messages; this initial registration may be done by request–response. Thereafter, the pub–sub server forwards matching messages to the clients without any further requests: the server pushes messages to the client, rather than the client pulling messages from the server as in request–response.","materialsDescription":" <span style=\"font-weight: bold;\">What is a server?</span>\r\nA server is a software or hardware device that accepts and responds to requests made over a network. The device that makes the request, and receives a response from the server, is called a client. On the Internet, the term "server" commonly refers to the computer system which receives a request for a web document and sends the requested information to the client.\r\n<span style=\"font-weight: bold;\">What are they used for?</span>\r\nServers are used to manage network resources. For example, a user may set up a server to control access to a network, send/receive an e-mail, manage print jobs, or host a website. They are also proficient at performing intense calculations. Some servers are committed to a specific task, often referred to as dedicated. However, many servers today are shared servers which can take on the responsibility of e-mail, DNS, FTP, and even multiple websites in the case of a web server.\r\n<span style=\"font-weight: bold;\">Why are servers always on?</span>\r\nBecause they are commonly used to deliver services that are constantly required, most servers are never turned off. Consequently, when servers fail, they can cause the network users and company many problems. To alleviate these issues, servers are commonly set up to be fault-tolerant.\r\n<span style=\"font-weight: bold;\">What are the examples of servers?</span>\r\nThe following list contains links to various server types:\r\n<ul><li>Application server;</li><li>Blade server;</li><li>Cloud server;</li><li>Database server;</li><li>Dedicated server;</li><li>Domain name service;</li><li>File server;</li><li>Mail server;</li><li>Print server;</li><li>Proxy server;</li><li>Standalone server;</li><li>Web server.</li></ul>\r\n<span style=\"font-weight: bold;\">How do other computers connect to a server?</span>\r\nWith a local network, the server connects to a router or switch that all other computers on the network use. Once connected to the network, other computers can access that server and its features. For example, with a web server, a user could connect to the server to view a website, search, and communicate with other users on the network.\r\nAn Internet server works the same way as a local network server, but on a much larger scale. The server is assigned an IP address by InterNIC, or by a web host.\r\nUsually, users connect to a server using its domain name, which is registered with a domain name registrar. When users connect to the domain name (such as "computerhope.com"), the name is automatically translated to the server's IP address by a DNS resolver.\r\nThe domain name makes it easier for users to connect to the server because the name is easier to remember than an IP address. Also, domain names enable the server operator to change the IP address of the server without disrupting the way that users access the server. The domain name can always remain the same, even if the IP address changes.\r\n<span style=\"font-weight: bold;\">Where are servers stored?</span>\r\nIn a business or corporate environment, a server and other network equipment are often stored in a closet or glasshouse. These areas help isolate sensitive computers and equipment from people who should not have access to them.\r\nServers that are remote or not hosted on-site are located in a data center. With these types of servers, the hardware is managed by another company and configured remotely by you or your company.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Server.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3392,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/vmware_evorail.png","logo":true,"scheme":false,"title":"VMware EVO:RAIL","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":97,"alias":"vmware-evorail","companyTitle":"VMware","companyTypes":["vendor"],"companyId":168,"companyAlias":"vmware","description":"EVO:RAIL enables power-on to Virtual Machine creation in minutes, radically easy VM deployment, easy non-disruptive patch and upgrades and simplified management.\r\nEVO:RAIL is a scalable Software-Defined Data Center (SDDC) building block that delivers compute, networking, storage, and management to empower private and hybrid cloud, end-user computing, test/dev, and branch office environments.\r\nBuilding on the proven technology of VMware vSphere, vCenter Server, and VMware Virtual SAN, EVO:RAIL delivers the first hyper-converged infrastructure appliance 100 percent powered by VMware software.\r\n<span style=\"font-weight: bold;\">EVO:RAIL Software Bundle:</span>\r\n<ul><li>EVO:RAIL rapid deployment, configuration and management engine;</li><li>Compute, network and storage virtualization enabled with vSphere and Virtual SAN.</li></ul>\r\n<span style=\"font-weight: bold;\">2U 4-node hardware platform optimized for EVO:RAIL:</span>\r\n<ul><li>Four independent nodes for compute, network and storage;</li><li>Each node has dual processors and 192GB memory;</li><li>Total of 16TB of SSD and HDD storage via Virtual SAN;</li><li>Phone and in-field hardware and software Support & Services (SnS).</li></ul>\r\nEVO:RAIL is delivered as a complete appliance solution with hardware, software, and support through Qualified EVO:RAIL Partners; customers choose their preferred brand.","shortDescription":"VMware EVO:RAIL combines compute, networking, and storage resources into a hyper-converged infrastructure appliance to create a simple, easy to deploy.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":15,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"VMware EVO:RAIL","keywords":"","description":"EVO:RAIL enables power-on to Virtual Machine creation in minutes, radically easy VM deployment, easy non-disruptive patch and upgrades and simplified management.\r\nEVO:RAIL is a scalable Software-Defined Data Center (SDDC) building block that delivers compute, ","og:title":"VMware EVO:RAIL","og:description":"EVO:RAIL enables power-on to Virtual Machine creation in minutes, radically easy VM deployment, easy non-disruptive patch and upgrades and simplified management.\r\nEVO:RAIL is a scalable Software-Defined Data Center (SDDC) building block that delivers compute, ","og:image":"https://old.roi4cio.com/fileadmin/user_upload/vmware_evorail.png"},"eventUrl":"","translationId":3393,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":509,"title":"Converged and Hyper Converged System","alias":"converged-and-hyper-converged-system","description":" Converged and hyper convergent infrastructures simplify support for virtual desktop infrastructure and desktop virtualization, as they are designed to be easy to install and perform complex tasks.\r\nConvergent infrastructure combines the four main components of a data center in one package: computing devices, storage devices, network devices, and server virtualization tools. Hyper-converged infrastructure allows for tighter integration of a larger number of components using software tools.\r\nIn both convergent and hyper-convergent infrastructure, all elements are compatible with each other. Thanks to this, you will be able to purchase the necessary storage devices and network devices for your company at a time, and they, as you know, are of great importance in the virtual desktops infrastructure. This allows you to simplify the process of deploying such an infrastructure - something that has been waiting for and what will be rejoiced by many companies that need to virtualize their desktop systems.\r\nDespite its value and innovation, there are several questions to these technologies regarding their intended use and differences. Let's try to figure out what functionality offers converged and hyper-convergent infrastructures and how they differ.","materialsDescription":" <span style=\"font-weight: bold;\">What is converged infrastructure?</span>\r\nConvergent infrastructure combines computing devices, storage, network devices and server virtualization tools in one chassis so that they can be managed from one place. Management capabilities may include the management of virtual desktop infrastructure, depending on the selected configuration and manufacturer.\r\nThe hardware included in the bundled converged infrastructure is pre-configured to support any targets: virtual desktop infrastructures, databases, special applications, and so on. But in fact, you do not have enough freedom to change the selected configuration.\r\nRegardless of the method chosen for extending the virtual desktop infrastructure environment, you should understand that subsequent vertical scaling will be costly and time-consuming. Adding individual components is becoming complex and depriving you of the many benefits of a converged infrastructure. Adding workstations and expanding storage capacity in a corporate infrastructure can be just as expensive, which suggests the need for proper planning for any virtual desktop infrastructure deployment.\r\nOn the other hand, all components of a converged infrastructure can work for a long time. For example, a complete server of such infrastructure works well even without the rest of the infrastructure components.\r\n<span style=\"font-weight: bold;\">What is a hyper-convergent infrastructure?</span>\r\nThe hyper-converged infrastructure was built on the basis of converged infrastructure and the concept of a software-defined data center. It combines all the components of the usual data center in one system. All four key components of the converged infrastructure are in place, but sometimes it also includes additional components, such as backup software, snapshot capabilities, data deduplication functionality, intermediate compression, global network optimization (WAN), and much more. Convergent infrastructure relies primarily on hardware, and software-defined data center often adapts to any hardware. In the hyper-convergent infrastructure, these two possibilities are combined.\r\nHyper-converged infrastructure is supported by one supplier. It can be managed as a single system with a single set of tools. To expand the infrastructure, you just need to install blocks of necessary devices and resources (for example, storage) into the main system block. And this is done literally on the fly.\r\nSince the hyper-convergent infrastructure is software-defined (that is, the operation of the infrastructure is logically separated from the physical equipment), the mutual integration of components is denser than in a conventional converged infrastructure, and the components themselves must be nearby to work correctly. This makes it possible to use a hyper-convergent infrastructure to support even more workloads than in the case of conventional converged infrastructure. This is explained by the fact that it has the possibility of changing the principle of definition and adjustment at the program level. In addition, you can make it work with specialized applications and workloads, which pre-configured converged infrastructures do not allow.\r\nHyper-converged infrastructure is especially valuable for working with a virtual desktop infrastructure because it allows you to scale up quickly without additional costs. Often, in the case of the classic virtual desktops infrastructure, things are completely different - companies need to buy more resources before scaling or wait for virtual desktops to use the allocated space and network resources, and then, in fact, add new infrastructure.\r\nBoth scenarios require significant time and money. But, in the case of hyperconvergent infrastructure, if you need to expand the storage, you can simply install the required devices in the existing stack. Scaling can be done quickly — for the time required to deliver the equipment. In this case, you do not have to go through the full procedure of re-evaluation and reconfiguration of the corporate infrastructure.\r\nIn addition, when moving from physical PCs to virtual workstations, you will need devices to perform all the computational tasks that laptops and PCs typically perform. Hyper-converged infrastructure will greatly help with this, as it often comes bundled with a large amount of flash memory, which has a positive effect on the performance of virtual desktops. This increases the speed of I / O operations, smoothes work under high loads, and allows you to perform scanning for viruses and other types of monitoring in the background (without distracting users).\r\nThe flexibility of the hyper-converged infrastructure makes it more scalable and cost-effective compared to the convergent infrastructure since it has the ability to add computing and storage devices as needed. The cost of the initial investment for both infrastructures is high, but in the long term, the value of the investment should pay off.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Converged_and_Hyper_Converged_System.png"},{"id":532,"title":"Software","alias":"software","description":" Computer software, or simply software, is a collection of data or computer instructions that tell the computer how to work. This is in contrast to physical hardware, from which the system is built and actually performs the work. In computer science and software engineering, computer software is all information processed by computer systems, programs, and data. Computer software includes computer programs, libraries and related non-executable data, such as online documentation or digital media. Computer hardware and software require each other and neither can be realistically used on its own.\r\nAt the lowest programming level, executable code consists of machine language instructions supported by an individual processor — typically a central processing unit (CPU) or a graphics processing unit (GPU). A machine language consists of groups of binary values signifying processor instructions that change the state of the computer from its preceding state. For example, an instruction may change the value stored in a particular storage location in the computer—an effect that is not directly observable to the user. An instruction may also invoke one of many input or output operations, for example displaying some text on a computer screen; causing state changes that should be visible to the user. The processor executes the instructions in the order they are provided, unless it is instructed to "jump" to a different instruction, or is interrupted by the operating system. As of 2015, most personal computers, smartphone devices, and servers have processors with multiple execution units or multiple processors performing computation together, and computing has become a much more concurrent activity than in the past.\r\nThe majority of software is written in high-level programming languages. They are easier and more efficient for programmers because they are closer to natural languages than machine languages. High-level languages are translated into machine language using a compiler or an interpreter or a combination of the two. Software may also be written in a low-level assembly language, which has strong correspondence to the computer's machine language instructions and is translated into machine language using an assembler.","materialsDescription":" <span style=\"font-weight: bold; \">What is software?</span>\r\nSometimes abbreviated as SW and S/W, software is a collection of instructions that enable the user to interact with a computer, its hardware, or perform tasks. Without software, most computers would be useless. For example, without your Internet browser software, you could not surf the Internet or read this page. Without an operating system, the browser could not run on your computer. The picture shows a Microsoft Excel box, an example of a spreadsheet software program.\r\n<span style=\"font-weight: bold; \">How do you get software?</span>\r\nSoftware can be purchased at a retail computer store or online and come in a box containing all the disks (floppy diskette, CD, DVD, or Blu-ray), manuals, warranty, and other documentation.\r\nSoftware can also be downloaded to a computer over the Internet. Once downloaded, setup files are run to start the installation process on your computer.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Free software</span></span>\r\nThere are also a lot of free software programs available that are separated into different categories.\r\n<ul><li>Shareware or trial software is software that gives you a few days to try the software before you have to buy the program. After the trial time expires, you'll be asked to enter a code or register the product before you can continue to use it.</li><li>Freeware is completely free software that never requires payment, as long as it is not modified.</li><li>Open-source software is similar to freeware. Not only is the program given away free, but the source code used to make the program is also, allowing anyone to modify the program or view how it was created.</li></ul>\r\n<span style=\"font-weight: bold; \">How do you use computer software?</span>\r\nOnce the software is installed on the computer hard drive, the program can be used anytime by finding the program on the computer. On a Windows computer, a program icon is added to the Start menu or Start screen, depending on your version of Windows.\r\n<span style=\"font-weight: bold;\">How to maintain software?</span>\r\nAfter the software is installed on your computer, it may need to be updated to fix any found errors. Updating a program can be done using software patches. Once updates are installed, any problems that may have been experienced in the program will no longer occur.\r\n<span style=\"font-weight: bold;\">How is software created and how does it work?</span>\r\nA computer programmer (or several computer programmers) writes the instructions using a programming language, defining how the software should operate on structured data. The program may then be interpreted or compiled into machine code.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3396,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/dell_vxrail.jpg","logo":true,"scheme":false,"title":"Dell EMC VxRail","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":59,"alias":"dell-emc-vxrail","companyTitle":"Dell EMC","companyTypes":["vendor"],"companyId":955,"companyAlias":"dell-emc","description":"Whether you are accelerating data center modernization or deploying a hybrid cloud, VxRail delivers a turnkey experience that enables our customers to continuously innovate. The only fully integrated, pre-configured, and pre-tested VMware hyperconverged system on the market, VxRail transforms HCI networking and simplifies VMware cloud adoption, while meeting any HCI use case, including support for many of the most demanding workloads and applications.\r\nVxRail, powered by Dell EMC PowerEdge server platforms, features next-generation technology that provides future proofing for your infrastructure, including NVMe cache drives, SmartFabric Services supported by the Dell EMC PowerSwitch family, deep integration across the VMware ecosystem, advanced VMware hybrid cloud integration, and automated tools and guides to simplify deployment of a secure VxRail infrastructure.\r\n<ul><li>Consolidates compute, storage, and virtualization with end-to-end automated lifecycle management</li><li>Automates network setup and lifecycle management with SmartFabric Services, greatly accelerating deployment and simplifying operations</li><li>Delivers enterprise edge solutions with support for 2-node clusters</li><li>Provides a single point of support for all software and hardware</li><li>Offers smarter operations and infrastructure machine learning as part of the VxRail HCI System Software</li></ul>\r\n\r\n<span style=\"font-weight: bold;\">Benefits:</span>\r\n<span style=\"font-weight: bold; \">Dell Technologies Cloud Platform:</span> VMware Cloud Foundation on VxRail delivers full stack integration and simplified path to hybrid cloud that is future-proof for next generation VMware Cloud technologies.\r\n<span style=\"font-weight: bold; \">Jointly engineered:</span> Enables 2.5x faster time to value with synchronous availability of VMware core HCI and full stack HCI software with unique integration enabled by VxRail HCI System Software.\r\n<span style=\"font-weight: bold; \">Operational transparency:</span> 100% of VxRail value-added software capabilities and management available through VMware vCenter.\r\n<span style=\"font-weight: bold;\">Automated connectivity:</span> The first and only HCI appliance with network configuration automation reduces deployment and administration by 98%.","shortDescription":"Whether you are accelerating data center modernization or deploying a hybrid cloud, VxRail delivers a turnkey experience that enables our customers to continuously innovate.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":9,"sellingCount":20,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Dell EMC VxRail","keywords":"","description":"Whether you are accelerating data center modernization or deploying a hybrid cloud, VxRail delivers a turnkey experience that enables our customers to continuously innovate. The only fully integrated, pre-configured, and pre-tested VMware hyperconverged system","og:title":"Dell EMC VxRail","og:description":"Whether you are accelerating data center modernization or deploying a hybrid cloud, VxRail delivers a turnkey experience that enables our customers to continuously innovate. The only fully integrated, pre-configured, and pre-tested VMware hyperconverged system","og:image":"https://old.roi4cio.com/fileadmin/user_upload/dell_vxrail.jpg"},"eventUrl":"","translationId":3397,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":697,"title":"Backup Administration","alias":"backup-administration","description":" Nowadays, information, along with human capital, is the most valuable asset of every enterprise. The backup system administration is an integral part of data and IT system security structure. It is the backup process quality and method that determine whether in the case of a system failure or data loss it will be possible to maintain functionality and continuity of the enterprise’s operations. This is why careful creation of backup copies is so important.\r\nCreating backup copies may be burdensome and very expensive and time-consuming when you do it all by yourself. On the other hand, the automation of the process introduces a range of improvements, saves time and eliminate the risk of data loss. The copies are created automatically and are protected against interference by third parties. The network administrator is capable of remote backup system management, validity monitoring of created copies as well as retrieving lost information.","materialsDescription":" <span style=\"font-weight: bold;\">The need for backup: when will help out the backup scheme?</span>\r\n<span style=\"font-weight: bold;\">Data corruption</span>\r\nThe need to create a backup is most obvious in the case when your data may undergo damage - physical destruction or theft of the carrier, virus attack, accidental and/or illegal changes, etc.\r\nA working backup plan will allow you to return your data in the event of any failure or accident without the cost and complexity.\r\n<span style=\"font-weight: bold;\">Copying information, creating mirrors</span>\r\nA less obvious option for using the backup scheme is to automatically create copies of data not for storage, but for use: cloning and mirroring databases, web sites, work projects, etc.\r\nThe backup scheme does not define what, where and why to copy - use backup as a cloning tool.\r\n<span style=\"font-weight: bold;\">Test, training and debugging projects</span>\r\nA special case of data cloning is the creation of a copy of working information in order to debug, improve or study its processing system. You can create a copy of your website or database using the backup instructions to make and debug any changes.\r\nThe need for backing up training and debugging versions of information is all the more high because the changes you make often lead to data loss.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Backup_Administration.png"},{"id":46,"title":"Data Protection and Recovery Software","alias":"data-protection-and-recovery-software","description":"Data protection and recovery software provide data backup, integrity and security for data backups and it enables timely, reliable and secure backup of data from a host device to destination device. Recently, Data Protection and Recovery Software market are disrupted by innovative technologies such as server virtualization, disk-based backup, and cloud services where emerging players are playing an important role. Tier one players such as IBM, Hewlett Packard Enterprise, EMC Corporation, Symantec Corporation and Microsoft Corporation are also moving towards these technologies through partnerships and acquisitions.\r\nThe major factor driving data protection and recovery software market is the high adoption of cloud-based services and technologies. Many organizations are moving towards the cloud to reduce their operational expenses and to provide real-time access to their employees. However, increased usage of the cloud has increased the risk of data loss and data theft and unauthorized access to confidential information, which increases the demand for data protection and recovery solution suites.","materialsDescription":" \r\n<span style=\"font-weight: bold; \">What is Data recovery?</span>\r\nData recovery is a process of salvaging (retrieving) inaccessible, lost, corrupted, damaged or formatted data from secondary storage, removable media or files, when the data stored in them cannot be accessed in a normal way. The data is most often salvaged from storage media such as internal or external hard disk drives (HDDs), solid-state drives (SSDs), USB flash drives, magnetic tapes, CDs, DVDs, RAID subsystems, and other electronic devices. Recovery may be required due to physical damage to the storage devices or logical damage to the file system that prevents it from being mounted by the host operating system (OS).\r\nThe most common data recovery scenario involves an operating system failure, malfunction of a storage device, logical failure of storage devices, accidental damage or deletion, etc. (typically, on a single-drive, single-partition, single-OS system), in which case the ultimate goal is simply to copy all important files from the damaged media to another new drive. This can be easily accomplished using a Live CD or DVD by booting directly from a ROM instead of the corrupted drive in question. Many Live CDs or DVDs provide a means to mount the system drive and backup drives or removable media, and to move the files from the system drive to the backup media with a file manager or optical disc authoring software. Such cases can often be mitigated by disk partitioning and consistently storing valuable data files (or copies of them) on a different partition from the replaceable OS system files.\r\nAnother scenario involves a drive-level failure, such as a compromised file system or drive partition, or a hard disk drive failure. In any of these cases, the data is not easily read from the media devices. Depending on the situation, solutions involve repairing the logical file system, partition table or master boot record, or updating the firmware or drive recovery techniques ranging from software-based recovery of corrupted data, hardware- and software-based recovery of damaged service areas (also known as the hard disk drive's "firmware"), to hardware replacement on a physically damaged drive which allows for extraction of data to a new drive. If a drive recovery is necessary, the drive itself has typically failed permanently, and the focus is rather on a one-time recovery, salvaging whatever data can be read.\r\nIn a third scenario, files have been accidentally "deleted" from a storage medium by the users. Typically, the contents of deleted files are not removed immediately from the physical drive; instead, references to them in the directory structure are removed, and thereafter space the deleted data occupy is made available for later data overwriting. In the mind of end users, deleted files cannot be discoverable through a standard file manager, but the deleted data still technically exists on the physical drive. In the meantime, the original file contents remain, often in a number of disconnected fragments, and may be recoverable if not overwritten by other data files.\r\nThe term "data recovery" is also used in the context of forensic applications or espionage, where data which have been encrypted or hidden, rather than damaged, are recovered. Sometimes data present in the computer gets encrypted or hidden due to reasons like virus attack which can only be recovered by some computer forensic experts.\r\n<span style=\"font-weight: bold;\">What is a backup?</span>\r\nA backup, or data backup, or the process of backing up, refers to the copying into an archive file of computer data that is already in secondary storage—so that it may be used to restore the original after a data loss event. The verb form is "back up" (a phrasal verb), whereas the noun and adjective form is "backup".\r\nBackups have two distinct purposes. The primary purpose is to recover data after its loss, be it by data deletion or corruption. Data loss can be a common experience of computer users; a 2008 survey found that 66% of respondents had lost files on their home PC. The secondary purpose of backups is to recover data from an earlier time, according to a user-defined data retention policy, typically configured within a backup application for how long copies of data are required. Though backups represent a simple form of disaster recovery and should be part of any disaster recovery plan, backups by themselves should not be considered a complete disaster recovery plan. One reason for this is that not all backup systems are able to reconstitute a computer system or other complex configuration such as a computer cluster, active directory server, or database server by simply restoring data from a backup.\r\nSince a backup system contains at least one copy of all data considered worth saving, the data storage requirements can be significant. Organizing this storage space and managing the backup process can be a complicated undertaking. A data repository model may be used to provide structure to the storage. Nowadays, there are many different types of data storage devices that are useful for making backups. There are also many different ways in which these devices can be arranged to provide geographic redundancy, data security, and portability.\r\nBefore data are sent to their storage locations, they are selected, extracted, and manipulated. Many different techniques have been developed to optimize the backup procedure. These include optimizations for dealing with open files and live data sources as well as compression, encryption, and de-duplication, among others. Every backup scheme should include dry runs that validate the reliability of the data being backed up. It is important to recognize the limitations and human factors involved in any backup scheme.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Data_Protection_and_Recovery_Software__1_.png"},{"id":509,"title":"Converged and Hyper Converged System","alias":"converged-and-hyper-converged-system","description":" Converged and hyper convergent infrastructures simplify support for virtual desktop infrastructure and desktop virtualization, as they are designed to be easy to install and perform complex tasks.\r\nConvergent infrastructure combines the four main components of a data center in one package: computing devices, storage devices, network devices, and server virtualization tools. Hyper-converged infrastructure allows for tighter integration of a larger number of components using software tools.\r\nIn both convergent and hyper-convergent infrastructure, all elements are compatible with each other. Thanks to this, you will be able to purchase the necessary storage devices and network devices for your company at a time, and they, as you know, are of great importance in the virtual desktops infrastructure. This allows you to simplify the process of deploying such an infrastructure - something that has been waiting for and what will be rejoiced by many companies that need to virtualize their desktop systems.\r\nDespite its value and innovation, there are several questions to these technologies regarding their intended use and differences. Let's try to figure out what functionality offers converged and hyper-convergent infrastructures and how they differ.","materialsDescription":" <span style=\"font-weight: bold;\">What is converged infrastructure?</span>\r\nConvergent infrastructure combines computing devices, storage, network devices and server virtualization tools in one chassis so that they can be managed from one place. Management capabilities may include the management of virtual desktop infrastructure, depending on the selected configuration and manufacturer.\r\nThe hardware included in the bundled converged infrastructure is pre-configured to support any targets: virtual desktop infrastructures, databases, special applications, and so on. But in fact, you do not have enough freedom to change the selected configuration.\r\nRegardless of the method chosen for extending the virtual desktop infrastructure environment, you should understand that subsequent vertical scaling will be costly and time-consuming. Adding individual components is becoming complex and depriving you of the many benefits of a converged infrastructure. Adding workstations and expanding storage capacity in a corporate infrastructure can be just as expensive, which suggests the need for proper planning for any virtual desktop infrastructure deployment.\r\nOn the other hand, all components of a converged infrastructure can work for a long time. For example, a complete server of such infrastructure works well even without the rest of the infrastructure components.\r\n<span style=\"font-weight: bold;\">What is a hyper-convergent infrastructure?</span>\r\nThe hyper-converged infrastructure was built on the basis of converged infrastructure and the concept of a software-defined data center. It combines all the components of the usual data center in one system. All four key components of the converged infrastructure are in place, but sometimes it also includes additional components, such as backup software, snapshot capabilities, data deduplication functionality, intermediate compression, global network optimization (WAN), and much more. Convergent infrastructure relies primarily on hardware, and software-defined data center often adapts to any hardware. In the hyper-convergent infrastructure, these two possibilities are combined.\r\nHyper-converged infrastructure is supported by one supplier. It can be managed as a single system with a single set of tools. To expand the infrastructure, you just need to install blocks of necessary devices and resources (for example, storage) into the main system block. And this is done literally on the fly.\r\nSince the hyper-convergent infrastructure is software-defined (that is, the operation of the infrastructure is logically separated from the physical equipment), the mutual integration of components is denser than in a conventional converged infrastructure, and the components themselves must be nearby to work correctly. This makes it possible to use a hyper-convergent infrastructure to support even more workloads than in the case of conventional converged infrastructure. This is explained by the fact that it has the possibility of changing the principle of definition and adjustment at the program level. In addition, you can make it work with specialized applications and workloads, which pre-configured converged infrastructures do not allow.\r\nHyper-converged infrastructure is especially valuable for working with a virtual desktop infrastructure because it allows you to scale up quickly without additional costs. Often, in the case of the classic virtual desktops infrastructure, things are completely different - companies need to buy more resources before scaling or wait for virtual desktops to use the allocated space and network resources, and then, in fact, add new infrastructure.\r\nBoth scenarios require significant time and money. But, in the case of hyperconvergent infrastructure, if you need to expand the storage, you can simply install the required devices in the existing stack. Scaling can be done quickly — for the time required to deliver the equipment. In this case, you do not have to go through the full procedure of re-evaluation and reconfiguration of the corporate infrastructure.\r\nIn addition, when moving from physical PCs to virtual workstations, you will need devices to perform all the computational tasks that laptops and PCs typically perform. Hyper-converged infrastructure will greatly help with this, as it often comes bundled with a large amount of flash memory, which has a positive effect on the performance of virtual desktops. This increases the speed of I / O operations, smoothes work under high loads, and allows you to perform scanning for viruses and other types of monitoring in the background (without distracting users).\r\nThe flexibility of the hyper-converged infrastructure makes it more scalable and cost-effective compared to the convergent infrastructure since it has the ability to add computing and storage devices as needed. The cost of the initial investment for both infrastructures is high, but in the long term, the value of the investment should pay off.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Converged_and_Hyper_Converged_System.png"},{"id":5,"title":"Security Software","alias":"security-software","description":" Computer security software or cybersecurity software is any computer program designed to enhance information security. Security software is a broad term that encompasses a suite of different types of software that deliver data and computer and network security in various forms. \r\nSecurity software can protect a computer from viruses, malware, unauthorized users and other security exploits originating from the Internet. Different types of security software include anti-virus software, firewall software, network security software, Internet security software, malware/spamware removal and protection software, cryptographic software, and more.\r\nIn end-user computing environments, anti-spam and anti-virus security software is the most common type of software used, whereas enterprise users add a firewall and intrusion detection system on top of it. \r\nSecurity soft may be focused on preventing attacks from reaching their target, on limiting the damage attacks can cause if they reach their target and on tracking the damage that has been caused so that it can be repaired. As the nature of malicious code evolves, security software also evolves.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Firewall. </span>Firewall security software prevents unauthorized users from accessing a computer or network without restricting those who are authorized. Firewalls can be implemented with hardware or software. Some computer operating systems include software firewalls in the operating system itself. For example, Microsoft Windows has a built-in firewall. Routers and servers can include firewalls. There are also dedicated hardware firewalls that have no other function other than protecting a network from unauthorized access.\r\n<span style=\"font-weight: bold; \">Antivirus.</span> Antivirus solutions work to prevent malicious code from attacking a computer by recognizing the attack before it begins. But it is also designed to stop an attack in progress that could not be prevented, and to repair damage done by the attack once the attack abates. Antivirus software is useful because it addresses security issues in cases where attacks have made it past a firewall. New computer viruses appear daily, so antivirus and security software must be continuously updated to remain effective.\r\n<span style=\"font-weight: bold; \">Antispyware.</span> While antivirus software is designed to prevent malicious software from attacking, the goal of antispyware software is to prevent unauthorized software from stealing information that is on a computer or being processed through the computer. Since spyware does not need to attempt to damage data files or the operating system, it does not trigger antivirus software into action. However, antispyware software can recognize the particular actions spyware is taking by monitoring the communications between a computer and external message recipients. When communications occur that the user has not authorized, antispyware can notify the user and block further communications.\r\n<span style=\"font-weight: bold; \">Home Computers.</span> Home computers and some small businesses usually implement security software at the desktop level - meaning on the PC itself. This category of computer security and protection, sometimes referred to as end-point security, remains resident, or continuously operating, on the desktop. Because the software is running, it uses system resources, and can slow the computer's performance. However, because it operates in real time, it can react rapidly to attacks and seek to shut them down when they occur.\r\n<span style=\"font-weight: bold; \">Network Security.</span> When several computers are all on the same network, it's more cost-effective to implement security at the network level. Antivirus software can be installed on a server and then loaded automatically to each desktop. However firewalls are usually installed on a server or purchased as an independent device that is inserted into the network where the Internet connection comes in. All of the computers inside the network communicate unimpeded, but any data going in or out of the network over the Internet is filtered trough the firewall.<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is IT security software?</span></h1>\r\nIT security software provides protection to businesses’ computer or network. It serves as a defense against unauthorized access and intrusion in such a system. It comes in various types, with many businesses and individuals already using some of them in one form or another.\r\nWith the emergence of more advanced technology, cybercriminals have also found more ways to get into the system of many organizations. Since more and more businesses are now relying their crucial operations on software products, the importance of security system software assurance must be taken seriously – now more than ever. Having reliable protection such as a security software programs is crucial to safeguard your computing environments and data. \r\n<p class=\"align-left\">It is not just the government or big corporations that become victims of cyber threats. In fact, small and medium-sized businesses have increasingly become targets of cybercrime over the past years. </p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What are the features of IT security software?</span></h1>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Automatic updates. </span>This ensures you don’t miss any update and your system is the most up-to-date version to respond to the constantly emerging new cyber threats.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Real-time scanning.</span> Dynamic scanning features make it easier to detect and infiltrate malicious entities promptly. Without this feature, you’ll risk not being able to prevent damage to your system before it happens.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Auto-clean.</span> A feature that rids itself of viruses even without the user manually removing it from its quarantine zone upon detection. Unless you want the option to review the malware, there is no reason to keep the malicious software on your computer which makes this feature essential.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Multiple app protection.</span> This feature ensures all your apps and services are protected, whether they’re in email, instant messenger, and internet browsers, among others.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Application level security.</span> This enables you to control access to the application on a per-user role or per-user basis to guarantee only the right individuals can enter the appropriate applications.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Role-based menu.</span> This displays menu options showing different users according to their roles for easier assigning of access and control.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Row-level (multi-tenant) security.</span> This gives you control over data access at a row-level for a single application. This means you can allow multiple users to access the same application but you can control the data they are authorized to view.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Single sign-on.</span> A session or user authentication process that allows users to access multiple related applications as long as they are authorized in a single session by only logging in their name and password in a single place.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">User privilege parameters.</span> These are customizable features and security as per individual user or role that can be accessed in their profile throughout every application.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Application activity auditing.</span> Vital for IT departments to quickly view when a user logged in and off and which application they accessed. Developers can log end-user activity using their sign-on/signoff activities.</li></ul>\r\n<p class=\"align-left\"><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Security_Software.png"},{"id":35,"title":"Server","alias":"server","description":"In computing, a server is a computer program or a device that provides functionality for other programs or devices, called "clients". This architecture is called the client–server model, and a single overall computation is distributed across multiple processes or devices. Servers can provide various functionalities, often called "services", such as sharing data or resources among multiple clients, or performing computation for a client. A single server can serve multiple clients, and a single client can use multiple servers. A client process may run on the same device or may connect over a network to a server on a different device. Typical servers are database servers, file servers, mail servers, print servers, web servers, game servers, and application servers.\r\nClient–server systems are today most frequently implemented by (and often identified with) the request–response model: a client sends a request to the server, which performs some action and sends a response back to the client, typically with a result or acknowledgement. Designating a computer as "server-class hardware" implies that it is specialized for running servers on it. This often implies that it is more powerful and reliable than standard personal computers, but alternatively, large computing clusters may be composed of many relatively simple, replaceable server components.\r\nStrictly speaking, the term server refers to a computer program or process (running program). Through metonymy, it refers to a device used for (or a device dedicated to) running one or several server programs. On a network, such a device is called a host. In addition to server, the words serve and service (as noun and as verb) are frequently used, though servicer and servant are not. The word service (noun) may refer to either the abstract form of functionality, e.g. Web service. Alternatively, it may refer to a computer program that turns a computer into a server, e.g. Windows service. Originally used as "servers serve users" (and "users use servers"), in the sense of "obey", today one often says that "servers serve data", in the same sense as "give". For instance, web servers "serve web pages to users" or "service their requests".\r\nThe server is part of the client–server model; in this model, a server serves data for clients. The nature of communication between a client and server is request and response. This is in contrast with peer-to-peer model in which the relationship is on-demand reciprocation. In principle, any computerized process that can be used or called by another process (particularly remotely, particularly to share a resource) is a server, and the calling process or processes is a client. Thus any general purpose computer connected to a network can host servers. For example, if files on a device are shared by some process, that process is a file server. Similarly, web server software can run on any capable computer, and so a laptop or a personal computer can host a web server.\r\nWhile request–response is the most common client–server design, there are others, such as the publish–subscribe pattern. In the publish–subscribe pattern, clients register with a pub–sub server, subscribing to specified types of messages; this initial registration may be done by request–response. Thereafter, the pub–sub server forwards matching messages to the clients without any further requests: the server pushes messages to the client, rather than the client pulling messages from the server as in request–response.","materialsDescription":" <span style=\"font-weight: bold;\">What is a server?</span>\r\nA server is a software or hardware device that accepts and responds to requests made over a network. The device that makes the request, and receives a response from the server, is called a client. On the Internet, the term "server" commonly refers to the computer system which receives a request for a web document and sends the requested information to the client.\r\n<span style=\"font-weight: bold;\">What are they used for?</span>\r\nServers are used to manage network resources. For example, a user may set up a server to control access to a network, send/receive an e-mail, manage print jobs, or host a website. They are also proficient at performing intense calculations. Some servers are committed to a specific task, often referred to as dedicated. However, many servers today are shared servers which can take on the responsibility of e-mail, DNS, FTP, and even multiple websites in the case of a web server.\r\n<span style=\"font-weight: bold;\">Why are servers always on?</span>\r\nBecause they are commonly used to deliver services that are constantly required, most servers are never turned off. Consequently, when servers fail, they can cause the network users and company many problems. To alleviate these issues, servers are commonly set up to be fault-tolerant.\r\n<span style=\"font-weight: bold;\">What are the examples of servers?</span>\r\nThe following list contains links to various server types:\r\n<ul><li>Application server;</li><li>Blade server;</li><li>Cloud server;</li><li>Database server;</li><li>Dedicated server;</li><li>Domain name service;</li><li>File server;</li><li>Mail server;</li><li>Print server;</li><li>Proxy server;</li><li>Standalone server;</li><li>Web server.</li></ul>\r\n<span style=\"font-weight: bold;\">How do other computers connect to a server?</span>\r\nWith a local network, the server connects to a router or switch that all other computers on the network use. Once connected to the network, other computers can access that server and its features. For example, with a web server, a user could connect to the server to view a website, search, and communicate with other users on the network.\r\nAn Internet server works the same way as a local network server, but on a much larger scale. The server is assigned an IP address by InterNIC, or by a web host.\r\nUsually, users connect to a server using its domain name, which is registered with a domain name registrar. When users connect to the domain name (such as "computerhope.com"), the name is automatically translated to the server's IP address by a DNS resolver.\r\nThe domain name makes it easier for users to connect to the server because the name is easier to remember than an IP address. Also, domain names enable the server operator to change the IP address of the server without disrupting the way that users access the server. The domain name can always remain the same, even if the IP address changes.\r\n<span style=\"font-weight: bold;\">Where are servers stored?</span>\r\nIn a business or corporate environment, a server and other network equipment are often stored in a closet or glasshouse. These areas help isolate sensitive computers and equipment from people who should not have access to them.\r\nServers that are remote or not hosted on-site are located in a data center. With these types of servers, the hardware is managed by another company and configured remotely by you or your company.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Server.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4934,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/IBM_LOGO.png","logo":true,"scheme":false,"title":"IBM WebSphere Enterprise Service Bus (ESB)","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":100,"alias":"ibm-websphere-enterprise-service-bus-esb","companyTitle":"IBM","companyTypes":["supplier","vendor"],"companyId":177,"companyAlias":"ibm","description":"<span style=\"font-weight: bold; \">Features IBM WebSphere Enterprise Service Bus (ESB):</span><br />\r\n<ul><li>Brings consistency to point-to-point connectivity</li></ul>\r\n<ul><li>Provides smart connectivity on internet-standard application infrastructure, to connect any application or data</li></ul>\r\n<ul><li>Supports a broad range of native bindings and adapters for service-oriented integration, incl. web services, MQ and JMS messaging, HTTP, EJB, databases, files. file transfer, email, Lotus Domino, System i (RPG programs), CICS, IMS, SAP, Oracle, Siebel, PeopleSoft, JDEdwards.</li></ul>\r\n<ul><li>Integrates seamlessly with the industry-leading WebSphere software platform for streamlined IT operations</li></ul>\r\n<ul><li>Extends easily to IBM Business Process Manager Advanced for service orchestration and BPM</li></ul>\r\n<ul><li>Tightly integrates with WebSphere Service Registry and Repository for SOA solutions</li></ul>\r\n<ul><li>Leverages declarative IBM Integration Designer for visual programming and testing</li></ul>\r\n<ul><li>Provides an integrated solution for both service mediation and service hosting</li></ul>\r\n<ul><li>WebSphere ESB is easy to use from both a tools and a run-time perspective. IBM Integration Designer, the development tool of choice for WebSphere ESB, delivers an integrated, interactive, and visual development experience that requires minimal programming skills. You can get up and running quickly with a compelling out-of-the-box experience that is supported by easy-to-understand samples and comprehensive documentation.</li></ul>","shortDescription":"IBM WebSphere Enterprise Service Bus (ESB) provides fast and flexible application integration with smaller costs and opens an opportunity for use of methods of interaction of the next generation.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":11,"sellingCount":13,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"IBM WebSphere Enterprise Service Bus (ESB)","keywords":"","description":"<span style=\"font-weight: bold; \">Features IBM WebSphere Enterprise Service Bus (ESB):</span><br />\r\n<ul><li>Brings consistency to point-to-point connectivity</li></ul>\r\n<ul><li>Provides smart connectivity on internet-standard application infrastructure, to co","og:title":"IBM WebSphere Enterprise Service Bus (ESB)","og:description":"<span style=\"font-weight: bold; \">Features IBM WebSphere Enterprise Service Bus (ESB):</span><br />\r\n<ul><li>Brings consistency to point-to-point connectivity</li></ul>\r\n<ul><li>Provides smart connectivity on internet-standard application infrastructure, to co","og:image":"https://old.roi4cio.com/fileadmin/user_upload/IBM_LOGO.png"},"eventUrl":"","translationId":4935,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":401,"title":"Service-Oriented Architecture and Web Services","alias":"service-oriented-architecture-and-web-services","description":" Service-oriented architecture (SOA) is a style of software design where services are provided to the other components by application components, through a communication protocol over a network. An SOA service is a discrete unit of functionality that can be accessed remotely and acted upon and updated independently, such as retrieving a credit card statement online. SOA is also intended to be independent of vendors, products and technologies.\r\nA service has four properties according to one of many definitions of SOA:\r\n<ul><li>It logically represents a business activity with a specified outcome.</li><li>It is self-contained.</li><li>It is a black box for its consumers, meaning the consumer does not have to be aware of the service's inner workings.</li><li>It may consist of other underlying services.</li></ul>\r\nDifferent services can be used in conjunction to provide the functionality of a large software application,[4] a principle SOA shares with modular programming. Service-oriented architecture integrates distributed, separately maintained and deployed software components. It is enabled by technologies and standards that facilitate components' communication and cooperation over a network, especially over an IP network.\r\nSOA is related to the idea of an application programming interface (API), an interface or communication protocol between different parts of a computer program intended to simplify the implementation and maintenance of software. An API can be thought of as the service, and the SOA the architecture that allows the service to operate.","materialsDescription":" <span style=\"font-weight: bold;\">What is Service-Oriented Architecture?</span>\r\nService-oriented architecture (SOA) is a software architecture style that supports and distributes application components that incorporates discovery, data mapping, security and more. Service-oriented architecture has two main functions:\r\n<ol><li>Create an architectural model that defines goals of applications and methods that will help achieve those goals.</li><li>Define implementations specifications linked through WSDL (Web Services Description Language) and SOAP (Simple Object Access Protocol) specifications.</li></ol>\r\nService-oriented architecture principles are made up of nine main elements:\r\n<ol><li>Standardized Service Contract where services are defined making it easier for client applications to understand the purpose of the service.</li><li>Loose Coupling is a way to interconnecting components within the system or network so that the components can depend on one another to the least extent acceptable. When a service functionality or setting changes there is no downtime or breakage of the application running.</li><li>Service Abstraction hides the logic behind what the application is doing. It only relays to the client application what it is doing, not how it executes the action.</li><li>Service Reusability divides the services with the intent of reusing as much as possible to avoid spending resources on building the same code and configurations.</li><li>Service Autonomy ensures the logic of a task or a request is completed within the code.</li><li>Service Statelessness whereby services do not withhold information from one state to another in the client application.</li><li>Service Discoverability allows services to be discovered via a service registry.</li><li>Service Composability breaks down larger problems into smaller elements, segmenting the service into modules, making it more manageable.</li><li>Service Interoperability governs the use of standards (e.g. XML) to ensure larger usability and compatibility.</li></ol>\r\n<span style=\"font-weight: bold;\">How Does Service-Oriented Architecture Work?</span>\r\nA service-oriented architecture (SOA) works as a components provider of application services to other components over a network. Service-oriented architecture makes it easier for software components to work with each other over multiple networks.\r\nA service-oriented architecture is implemented with web services (based on WSDL and SOAP), to be more accessible over standard internet protocols that are on independent platforms and programming languages.\r\nService-oriented architecture has 3 major objectives all of which focus on parts of the application cycle:\r\n<ol><li>Structure process and software components as services – making it easier for software developers to create applications in a consistent way.</li><li>Provide a way to publish available services (functionality and input/output requirements) – allowing developers to easily incorporate them into applications.</li><li>Control the usage of these services for security purposes – mainly around the components within the architecture, and securing the connections between those components.</li></ol>\r\nMicroservices architecture software is largely an updated implementation of service-oriented architecture (SOA). The software components are created as services to be used via APIs ensuring security and best practices, just as in traditional service-oriented architectures.\r\n<span style=\"font-weight: bold;\">What are the benefits of Service-Oriented Architecture?</span>\r\nThe main benefits of service-oriented architecture solutions are:\r\n<ul><li>Extensibility – easily able to expand or add to it.</li><li>Reusability – opportunity to reuse multi-purpose logic.</li><li>Maintainability – the ability to keep it up to date without having to remake and build the architecture again with the same configurations.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Service_Oriented_Architecture_and_Web_Services.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4938,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/ibm_filenet_p8_platform.png","logo":true,"scheme":false,"title":"IBM FileNet P8 Platform","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":100,"alias":"ibm-filenet-p8-platform","companyTitle":"IBM","companyTypes":["supplier","vendor"],"companyId":177,"companyAlias":"ibm","description":"The FileNet P8 platform offers enterprise-level scalability and flexibility to handle the most demanding content challenges, the most complex business processes, and integration to all your existing systems. FileNet P8 is a reliable, scalable, and highly available enterprise platform that enables you to capture, store, manage, secure, and process information to increase operational efficiency and lower total cost of ownership. FileNet P8 enables you to streamline and automate business processes, access and manage all forms of content, and automate records management to help meet compliance needs.<br />\r\nThe FileNet P8 family of products includes back-end services, development tools, and applications that address enterprise content and process management requirements.\r\n<span style=\"font-weight: bold;\">Content management</span><br />At the core of the platform are repository services for capturing, managing, and storing your business-related digital assets. Multiple repositories, called object stores, can be created and managed within a single system to serve your business requirements.<br />\r\n<span style=\"font-weight: bold;\">Integration with external content repositories</span><br />\r\nIBM® FileNet Content Federation Services enables you to integrate data in an external repository with FileNet P8 and access the documents as though they are stored in an object store. An external repository acts like a virtual storage area for the Content Platform Engine system.<br />\r\n<span style=\"font-weight: bold;\">Workflow management</span><br />\r\nFileNet P8 lets you create, modify, manage, analyze, and simulate business processes, or workflows, that are performed by applications, enterprise users, and external users such as partners and customers.<br />\r\n<span style=\"font-weight: bold;\">Application environment</span><br />\r\nThe FileNet P8 platform includes an application environment to provide users with enterprise content management (ECM) functionality. IBM Content Navigator is a web client that provides users with a console for working with content from multiple content servers, including content that is stored on Content Platform Engine object stores.<br />\r\n<span style=\"font-weight: bold;\">Application integration</span><br />\r\nFileNet P8 tools help you integrate with various vendor applications.<br />\r\n<span style=\"font-weight: bold;\">Records management</span><br />\r\nDesigned to solve today's process-oriented enterprise records management and compliance needs, IBM Enterprise Records is a records management solution that can help companies manage risk through effective, enforceable records management policy, for achievable and cost-effective compliance. IBM Enterprise Records is fully integrated with the FileNet P8 platform.<br />\r\n<span style=\"font-weight: bold;\">System management</span><br />\r\nFileNet P8 provides a complete set of system administration tools that allow for monitoring, validation, and configuration changes from a central location with a dispersed deployment. These tools, described in the following sections, can be used to manage the entire system.<br />\r\n<span style=\"font-weight: bold;\">Enterprise capabilities</span><br />\r\nFileNet P8 components provide the enterprise-level capabilities that are required for solving critical business requirements. This section enumerates these product characteristics.","shortDescription":"IBM® FileNet® P8 Platform is a next-generation, unified enterprise foundation for the integrated IBM FileNet P8 products. ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":9,"sellingCount":20,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"IBM FileNet P8 Platform","keywords":"","description":"The FileNet P8 platform offers enterprise-level scalability and flexibility to handle the most demanding content challenges, the most complex business processes, and integration to all your existing systems. FileNet P8 is a reliable, scalable, and highly avail","og:title":"IBM FileNet P8 Platform","og:description":"The FileNet P8 platform offers enterprise-level scalability and flexibility to handle the most demanding content challenges, the most complex business processes, and integration to all your existing systems. FileNet P8 is a reliable, scalable, and highly avail","og:image":"https://old.roi4cio.com/fileadmin/user_upload/ibm_filenet_p8_platform.png"},"eventUrl":"","translationId":4939,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":182,"title":"CMS - Content management system","alias":"cms-content-management-system","description":"A content management system (CMS) manages the creation and modification of digital content. It typically supports multiple users in a collaborative environment.\r\nCMS features vary widely. Most CMSs include Web-based publishing, format management, history editing and version control, indexing, search and retrieval. By their nature, content management systems support the separation of content and presentation.\r\nContent management software solutions are typically used for enterprise content management systems (ECM) and web site content management systems (WCM). An ECM facilitates collaboration in the workplace by integrating document management, digital asset management and records retention functionalities, and providing end users with role-based access to the organization's digital assets. A WCM facilitates collaborative authoring for websites. ECM software often includes a WCM publishing functionality, but ECM webpages typically remain behind the organization's firewall.\r\nBoth enterprise content management and web content management systems have two components: a content management application (CMA) and a content delivery application (CDA). The CMA is a graphical user interface (GUI) that allows the user to control the design, creation, modification and removal of content from a website without needing to know anything about HTML. The CDA component provides the back-end services that support management and delivery of the content once it has been created in the CMA.\r\nDigital asset management systems are another type of CMS. They manage content with a clearly defined author or ownership, such as documents, movies, pictures, phone numbers, and scientific data. Companies also use CMSs to store, control, revise, and publish documentation.\r\nBased on market share statistics, the most popular CMS is WordPress, used by more than 28% of all websites on the Internet, and by 59% of all websites using a known content management system, followed by Joomla and Drupal.\r\n<span style=\"font-weight: bold;\">Content management systems typically provide the following features:</span>\r\n<ul><li>Search engine optimization</li><li>Integrated and online documentation</li><li>Modularity and extensibility</li><li>User and group functionality</li><li>Templating support for changing designs</li><li>Installation and upgrade wizards</li><li>Integrated audit logs</li><li>Compliance with various accessibility frameworks and standards, such as WAI-ARIA</li><li>Reduced need to code from scratch</li><li>Unified user experience</li><li>Version control</li><li>Edit permission management</li></ul>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What is a CMS?</span></h1>\r\nAnswer: CMS is an acronym for "Content Management System". You may see some variations on this term, but they all refer to the same concept. Variations include:\r\n<ul><li>Content Management System</li><li>Web CMS</li><li>Web Content Management System</li><li>CMS Platform</li><li>Content Management Platform</li><li>CMS System</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What does a CMS do?</span></h1>\r\n<p class=\"align-left\">In it's simplest terms, Content Management Systems are designed to help users create and manage their websites. Content management solutions help webmasters manage the many different resources, content types and various data that make up modern web sites.</p>\r\n<p class=\"align-left\">At a minimum, modern websites make use of HTML, CSS, JavaScript and images (jpeg, gif, png, etc) to create web content for visitors to read. At the core of every CMS is the ability to organize these resources and generate valid content that can be read by web browsers. </p>\r\n<p class=\"align-left\">More advanced websites have interactive components (comment sections, forums, e-commerce...) that requires server software to validate and save user submitted content.<br />All of the top CMS platforms have features built-in or available for download as addons for all of these features.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the main types of CMS?</span></h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Simple CMS.</span> This system is used to create simple websites that contain several pages using simple control systems. Simple content management systems consist of several modules that are set one time. These CMSs are free and are available on the internet. Among their disadvantages are the inability to change settings, low transmission capacity, inability to create pages dynamically and the inability of ato delegateion of administrator’s credentials to others.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"> </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Template CMS.</span> It consists of modules as well, but its structure is more complex if compared to a simple CMS. Template CMS has high transmission capacity, around 50,000 inquiries. Also, it has the support of dynamic pages and the ability to delegate the administrator’s credentials. Many template systems are used to create website content because they are easy to use.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"> </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Professional CMS</span>. This type of CMS has a higher level of complexity. You may change the structure of internet resources. Additional modules can be attached to these systems. These systems are used to create information portals or massive projects. As a rule, these CMSs are a paid resource.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"> </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Universal CMS</span>. Universal systems have wide functionality and ample opportunities to develope websites of any complexity. They support the functions of changing the structure, creating dynamic pages, modification of settings and credential distribution. Universal CMS is quite expensive. These CMSs are used for work with large portals and web-projects that require high functionality and dynamics.<br /><br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CMS_-_content_management_system.png"},{"id":66,"title":"BPM - Business Process Management","alias":"bpm-business-process-management","description":"<span style=\"font-weight: bold; \">Business process management (BPM)</span> is a discipline in operations management in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. BPM focuses on improving corporate performance by managing business processes. Any combination of methods used to manage a company's business processes is BPM. Processes can be structured and repeatable or unstructured and variable.\r\nAs an approach, BPM sees processes as important assets of an organization that must be understood, managed, and developed to announce and deliver value-added products and services to clients or customers. This approach closely resembles other total quality management or continuous improvement process methodologies. ISO 9000 promotes the process approach to managing an organization.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Successfully employing BPM usually involves the following:</span>\r\nOrganizing around outcomes not tasks to ensure the proper focus is maintained\r\nCorrecting and improving processes before (potentially) automating them; otherwise all you’ve done is make the mess run faster\r\nEstablishing processes and assigning ownership lest the work and improvements simply drift away – and they will, as human nature takes over and the momentum peters out\r\nStandardizing processes across the enterprise so they can be more readily understood and managed, errors reduced, and risks mitigated\r\nEnabling continuous change so the improvements can be extended and propagated over time\r\nImproving existing processes, rather than building radically new or “perfect” ones, because that can take so long as to erode or negate any gains achieved\r\n<span style=\"font-weight: bold; \">Business Process Management Software (BPMS)</span> is a process automation tool. It helps you map out your everyday processes to identify and eliminate bottlenecks, control your company’s costs, make your day-to-day processes as efficient as possible, and ensure the effectiveness of the people involved in your processes. A business process management solution to a company’s needs begins with the alignment of business goals with an eye toward creating value through process change initiatives. This alignment leads to a thorough understanding and design of representative processes typically following an industry standard framework \r\nA BPM based foundation provides for complete lifecycle management of business processes, integration across technologies, and imbeds efficiency among people, processes, and technologies.\r\nCommercial business process management tools tend to center on the automation of business processes, essentially moving them from manual pen-and-paper endeavors to effortless automated transactions. BPM software products track how business information is used and then maps the relevant business process and ensure that transactions are done accordingly. This effectively shows where data and process bottlenecks occur and highlights various deficiencies in business processes, including areas where resources are wasted, allowing managers streamline and optimize those processes.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">There are three key types of BPMS:</span></p>\r\n<span style=\"font-weight: bold; \">Efficiency Monitors:</span>Monitors every system of the enterprise for inefficiency in the processes by following it from start to finish. BPM program accurately pinpoints weakness and bottlenecks where customers might get frustrated and discontinue transactions and processes.\r\n<span style=\"font-weight: bold; \">Workflow Software:</span> Uses detailed maps of an existing processes and tries to streamline them by optimizing certain steps. BPM workflow software cannot suggest improvements to the process, only optimize it, so this software is only as good as the process itself.\r\n<span style=\"font-weight: bold; \">Enterprise Application Integration Tools:</span> A mixture of efficiency monitors, process and workflow management, EAI software is used to integrate legacy systems into new systems. This software can be used to map points for integrating old and new systems, optimizing their information-gathering characteristics and increasing the efficiency of system communications.<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\">What Are the Types of Business Process Management Software?</h1>\r\n<p class=\"align-center\">There are <span style=\"font-weight: bold; \">three basic kinds</span> of BPM frameworks:</p>\r\n<span style=\"font-weight: bold; \">Horizontal frameworks.</span>They deal with design and development of business processes. They are generally focused on technology and reuse.\r\n<span style=\"font-weight: bold; \">Vertical BPM frameworks.</span> This focuses on specific sets of coordinated tasks, using pre-built templates which can be easily deployed and configured.\r\n<span style=\"font-weight: bold; \">Full-service BPM suites.</span> They have five basic components: Process discovery and project scoping; Process modeling and design; Business rules engine; Workflow engine; Simulation and testing.\r\n<p class=\"align-center\">There are <span style=\"font-weight: bold; \">two types of BPM software</span> as it pertains to deployment:<span style=\"font-weight: bold; \"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">On-premise</span> business process management (BPM). This has been the norm for most enterprises.</p>\r\n<span style=\"font-weight: bold; \">Software as a Service (SaaS).</span> Advances in cloud computing have led to an increased interest in various “software-on-demand” offerings.\r\n<h1 class=\"align-center\">What are BPM Tools?</h1>\r\n<span style=\"font-weight: bold; \">Business Process Management (BPM) tools</span> are used for automating, measuring and optimizing business processes. BPM automation tools use workflow and collaboration to provide meaningful metrics to business leaders.\r\n<span style=\"font-weight: bold; \">Misconceptions about BPM Tools.</span> There’s a common misconception that BPM tools do not easily demonstrate their benefit to the organization. While the benefit from using BPM tools can be hard to quantify, it can be expressed more effectively in terms of business value.\r\n<span style=\"font-weight: bold; \">Process Management Tools.</span> Tools that allow process managers (those that are responsible for organizing the process or activity) to secure the resources needed to execute it, and measure the results of the activity, providing rewards or corrective feedback when necessary. Process manager tools also allows process managers to change and improve the process whenever possible.\r\n<span style=\"font-weight: bold;\">Process Modeling Tools.</span> Software tools that let managers or analysts create business process diagrams. Simple tools only support diagramming. Professional Process Modeling Tools store each model element in a database so that they can be reused on other diagrams or updated. Many business process improvement software supports simulation or code generation.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/BPM_-_Business_Process_Management.png"},{"id":146,"title":"ECM - Enterprise Content Management","alias":"ecm-enterprise-content-management","description":"<span style=\"font-weight: bold; \">Enterprise content management (ECM)</span> extends the concept of content management by adding a time line for each content item and possibly enforcing processes for the creation, approval and distribution of them. Systems that implement ECM generally provide a secure repository for managed items, be they analog or digital, that indexes them. They also include one or more methods for importing content to bring new items under management and several presentation methods to make items available for use. The key feature of ECM that distinguishes it from "simple" content management is that an ECM is at least cognizant of the processes and procedures of the enterprise it is created for, and as such is particular to it. \r\nECM as an umbrella term covers enterprise document management system, Web content management, search, collaboration, records management, digital asset management (DAM), workflow management, capture and scanning. ECM is primarily aimed at managing the life-cycle of information from initial publication or creation all the way through archival and eventual disposal. ECM enterprise content management software is delivered in four ways:\r\n- on-premises software (installed on an organization's own network)\r\n- software as a service (SaaS) (Web access to information that is stored on a software manufacturer's system)\r\n- a hybrid composed of both on-premises and SaaS components\r\n- Infrastructure as a Service (IaaS) (which refers to online services that abstract the user from the details of infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc.)\r\n<span style=\"font-weight: bold;\">ECM provides</span> a centralized platform where content can be held and disseminated in a manner that meets regulatory compliance requirements and risk management guidelines. An ECM achieves the latter two benefits by eliminating ad hoc processes that can expose an enterprise to regulatory compliance risks and other potential problems. Full-function enterprise content management solutions include features such as content taxonomies, auditing capabilities, check-in/check-out and other workflow controls and security mechanisms.\r\nAn <span style=\"font-weight: bold;\">effective ECM </span>can streamline access and business processes, eliminate bottlenecks by reducing storage, as well as paper and mailing needs, optimize security, maintain integrity and minimize overhead. All of these can lead to increased productivity. The first step is to document all the types of content that the organization deals with, the business processes its part of and who handles the content. \r\nECM software can be used to identify duplicate and near-duplicate content, allowing the organization to keep a few copies of a particular piece of content instead of hundreds. The best ECM software extends the reach of traditional ECM capabilities into previously isolated applications and information silos, such as ERP, CRM, SCM and HCM, to take the shape of a content services platform. Information can now flow across the enterprise to the people and processes—when, where and in whatever context it is needed.\r\nTo understand more specific ways it could help your company, consider these <span style=\"font-weight: bold; \">three types of ECM</span> software solutions.\r\n<span style=\"font-weight: bold; \">Web Content Management.</span> WCM puts control over the look and feel of a website in the hands of specific, key people. It’s used by organizations with relatively complex websites and strict brand guidelines, giving those key personnel the means to easily update, modify and publish content for the sites while adhering to the guidelines.\r\n<span style=\"font-weight: bold; \">Collaborative Content Management.</span> CCM enables multiple people to access and modify a single document, such as a legal document. It’s ideal for organizations that must manage projects involving multiple stakeholders. CCM makes it easy to work together while keeping track of, and updating, the most-current version of the document.\r\n<span style=\"font-weight: bold; \">Transactional Content Management.</span> This type of ECM document management is designed for organizations that repeatedly use varied types of content, including records, paper documents, and digital files. TCM solutions capture content from various channels, classify it, store it, create an automated workflow to ensure the right user receives the content at the right time, and even deletes documents when they’re no longer needed, all while working seamlessly with other apps and databases, ensuring all of that content is available throughout the company.<br /><br /><br />\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: bold; \">What is Enterprise Content Management (ECM)?</span></h1>\r\nEnterprise Content Management is the organization of structured and unstructured documents using technology and software that allows your organization to “work smarter, not harder.” As technology advanced and everything became digital, organizations needed a new way to store and access files, leading to the creation of ECM. \r\nECM document management system consists of four main points:\r\n<ul><li><span style=\"font-weight: bold; \">Capture:</span> Capturing information from hardcopy documents or online forms and transferring it into the system</li><li><span style=\"font-weight: bold; \">Manage:</span> Managing the captured data in a structured format that allows quick and easy retrieval</li><li><span style=\"font-weight: bold; \">Storing:</span> Securely storing files in a central repository that can be accessed from multiple locations</li><li><span style=\"font-weight: bold; \">Delivery:</span> Implementation of business process workflows to automatically move documents from one step to the next</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Five ways ECM software can benefit your organization</span></h1>\r\n<span style=\"font-weight: bold; \">Basic file sharing and library services.</span> At its core, enterprise document management software begins with basic file sharing and library services managed within a networked repository. Individuals and groups with predefined access rights and permissions can access the repository and then create, read, update and delete files stored within it.\r\nMany ECM applications support Content Management Interoperability Services, an industry standard that allows different vendors' products to interoperate; this is an essential capability within large enterprises that maintain content management tools from multiple vendors.\r\n<span style=\"font-weight: bold; \">Content governance, compliance and records management.</span> For many organizations, managing business documents or other content types is a critical use case for ECM. Companies subject to compliance or other industry regulations need document content management system software to capture, manage, archive and ultimately dispose of files after a predefined period.\r\nECM can ensure that only individuals with predefined permissions - determined by access controls - can update or view documents stored within a repository. An organization can thus manage document modification.\r\nIn addition, enterprise content management tools can log all actions, providing an organization with the capabilities to maintain an auditable record of all the changes to documents within the repository.\r\n<span style=\"font-weight: bold; \">Business process management.</span> Companies also use ECM to establish workflows that span departments and geographies to support extended enterprise and inter-enterprise business processes.\r\nMost ECM software provides tools to help both technical and non-technical business users define business processes. Most applications provide audit controls to track each step of the process and analytic capabilities to help identify inefficiencies and streamline business procedures.\r\n<span style=\"font-weight: bold; \">Content repositories linked to other enterprise applications.</span> Some companies use electronic content management software as a repository for documents created by other enterprise applications, including CRM, ERP, HR and financial systems. These enterprise systems can seamlessly access, view or modify content managed by the ECM.\r\n<span style=\"font-weight: bold; \">Enabling mobile and remote workforces.</span> Content management tools often include functionality to allow remote workers to access content from mobile devices. This is an increasingly important feature for many companies.\r\nMobile capabilities also enable new kinds of data capture and presentation functionalities. By combining content management capabilities with other data, for example, a political canvasser can use a tablet to enter new information about a political donor without having to start from scratch, as some of that information is already stored in a content management system. \r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ECM_-_Enterprise_Content_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3408,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/McAfee__logo_.jpg","logo":true,"scheme":false,"title":"McAfee Active Response","vendorVerified":1,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":110,"alias":"mcafee-active-response","companyTitle":"McAfee","companyTypes":["vendor"],"companyId":184,"companyAlias":"mcafee","description":"McAfee Active Response - Comprehensive endpoint detection and response.\r\n<span style=\"color: rgb(97, 97, 97); \">McAfee Active Response delivers continuous detection of and response to advanced security threats to help security practitioners monitor security posture, improve threat detection, and expand incident response capabilities through forward-looking discovery, detailed analysis, forensic investigation, comprehensive reporting, and prioritized alerts and actions.<br /></span>\r\n<span style=\"color: rgb(97, 97, 97); \">McAfee Active Response is proof of the effectiveness of the integrated McAfee security architecture, which is designed to resolve more threats faster and with fewer resources in a more complex world. McAfee Active Response gives you continuous visibility and powerful insights into your endpoints so you can identify breaches faster. And it provides you with the tools you need to correct issues faster and in the way that makes the most sense for your business. All of this power is managed via McAfee® ePolicy Orchestrator® (McAfee ePO™) software leveraging McAfee Data Exchange Layer—this provides unified scalability and extensibility without the need for incremental staff to administer the product.<br /><br /><span style=\"font-weight: bold;\">Key Advantages</span><br /></span>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Automated: Capture and monitor context and system state for changes that may be IoAs, as well as find dormant attack components, and send intelligence to analytics, operations, and forensic teams.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Adaptable: When alerted, you can adjust to changes in attack methodologies; automate data collection, alerts, and responses to objects of interest; and customize your configuration to customer workflows.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Continuous: Persistent collectors activate triggers on detection of attack events, alerting you and your systems to attack activity that you</span></li></ul>\r\n<span style=\"color: rgb(97, 97, 97); \"><br /><br /><br /><br /></span>\r\n<br /><br />","shortDescription":"McAfee Active Response is a leading innovation in finding and responding to advanced threats.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":12,"sellingCount":3,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"McAfee Active Response","keywords":"","description":"McAfee Active Response - Comprehensive endpoint detection and response.\r\n<span style=\"color: rgb(97, 97, 97); \">McAfee Active Response delivers continuous detection of and response to advanced security threats to help security practitioners monitor security po","og:title":"McAfee Active Response","og:description":"McAfee Active Response - Comprehensive endpoint detection and response.\r\n<span style=\"color: rgb(97, 97, 97); \">McAfee Active Response delivers continuous detection of and response to advanced security threats to help security practitioners monitor security po","og:image":"https://old.roi4cio.com/fileadmin/user_upload/McAfee__logo_.jpg"},"eventUrl":"","translationId":3409,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":40,"title":"Endpoint security","alias":"endpoint-security","description":"In network security, endpoint security refers to a methodology of protecting the corporate network when accessed via remote devices such as laptops or other wireless and mobile devices. Each device with a remote connecting to the network creates a potential entry point for security threats. Endpoint security is designed to secure each endpoint on the network created by these devices.\r\nUsually, endpoint security is a security system that consists of security software, located on a centrally managed and accessible server or gateway within the network, in addition to client software being installed on each of the endpoints (or devices). The server authenticates logins from the endpoints and also updates the device software when needed. While endpoint security software differs by vendor, you can expect most software offerings to provide antivirus, antispyware, firewall and also a host intrusion prevention system (HIPS).\r\nEndpoint security is becoming a more common IT security function and concern as more employees bring consumer mobile devices to work and companies allow its mobile workforce to use these devices on the corporate network.<br /><br />","materialsDescription":"<span style=\"font-weight: bold;\">What are endpoint devices?</span>\r\nAny device that can connect to the central business network is considered an endpoint. Endpoint devices are potential entry points for cybersecurity threats and need strong protection because they are often the weakest link in network security.\r\n<span style=\"font-weight: bold;\">What is endpoint security management?</span>\r\nA set of rules defining the level of security that each device connected to the business network must comply with. These rules may include using an approved operating system (OS), installing a virtual private network (VPN), or running up-to-date antivirus software. If the device connecting to the network does not have the desired level of protection, it may have to connect via a guest network and have limited network access.\r\n<span style=\"font-weight: bold;\">What is endpoint security software?</span>\r\nPrograms that make sure your devices are protected. Endpoint protection software may be cloud-based and work as SaaS (Software as a Service). Endpoint security software can also be installed on each device separately as a standalone application.\r\n<span style=\"font-weight: bold;\">What is endpoint detection and response (EDR)?</span>\r\nEndpoint detection and response (EDR) solutions analyze files and programs, and report on any threats found. EDR solutions monitor continuously for advanced threats, helping to identify attacks at an early stage and respond rapidly to a range of threats.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Endpoint_security.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3410,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/McAfee__logo_.jpg","logo":true,"scheme":false,"title":"McAfee Cloud Workload Security","vendorVerified":1,"rating":"0.00","implementationsCount":2,"suppliersCount":0,"supplierPartnersCount":110,"alias":"mcafee-cloud-workload-security","companyTitle":"McAfee","companyTypes":["vendor"],"companyId":184,"companyAlias":"mcafee","description":" McAfee® Cloud Workload Security (McAfee® CWS) automates the discovery and defense of elastic workloads and containers to eliminate blind spots, deliver advanced threat defense, and simplify multicloud management. McAfee provides protection that makes it possible for a single, automated policy to effectively secure your workloads as they transition through your virtual private, public, and multicloud environments, enabling operational excellence for your cybersecurity teams.\r\n<span style=\"font-weight: bold; \">Automate discovery and deployment</span>\r\nContinuous workload discovery gives you a centralized perspective of all instances across your Amazon Web Services (AWS), Microsoft Azure, and VMware accounts, while automation templates ensure your workloads are protected from the start.\r\n<span style=\"font-weight: bold; \">Visualize and control network threats</span>\r\nTraditional perimeter-based security doesn’t work across hybrid workloads due to their amorphous and decentralized nature. Cloud-native network visualization, prioritized risk alerting, and micro-segmentation deliver awareness and control to prevent both lateral attacks in the data center and external threats\r\n<span style=\"font-weight: bold; \">Defend workloads against advanced attacks</span>\r\nIntegrated countermeasures spanning machine learning, application containment, virtual machine-optimized anti-malware, whitelisting, file integrity monitoring, and micro-segmentation, protect workloads from threats like ransomware and targeted attacks.\r\n<span style=\"font-weight: bold; \">Simplify cloud security management</span>\r\nA single-pane console consolidates security policy and management across physical endpoints, servers, virtual servers and desktops, and hybrid and multi-cloud environments. Isolation allows you to use micro-segmentation to quarantine workloads and containers with a single click.\r\n\r\n<span style=\"font-weight: bold; \">SECURITY BUILD FOR THE CLOUD</span>\r\n<span style=\"text-decoration: underline; \">Cloud and DevOps integration</span>\r\nMcAfee Cloud Workload Security works directly with AWS, Microsoft Azure, and VMware environments to provide continuous visibility, while delivering deployment automation through common DevOps tool support (Chef, Puppet, and shell scripts).\r\n<span style=\"text-decoration: underline; \">Optimized for virtual workloads</span>\r\nLeverage advanced host-based workload defense optimized specifically for virtual instances to avoid resource storms that can strain underlying infrastructure.<br /><br /><span style=\"text-decoration: underline; \">Cloud-native network control</span>\r\nWith increased awareness and control of your cloud workloads you can prevent both lateral attacks in the data center and external threats.<br /><br /><span style=\"text-decoration: underline; \">Cloud provider direct integration</span>\r\nAdditional capabilities are enabled through direct integration with cloud providers such as AWS. For example, AWS GuardDuty alerts integrate directly into McAfee ePO, displaying network connections, port probes, and DNS requests for EC2 instances.\r\n\r\nMcAfee Cloud Workload Security:\r\n<ul><li>McAfee Cloud Workload Security Basic</li></ul>\r\n<ul><li>McAfee Cloud Workload Security Essentials</li></ul>\r\n<ul><li>McAfee Cloud Workload Security Advanced</li></ul>","shortDescription":"McAfee Cloud Workload Security secures your hybrid infrastructure workloads","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":7,"sellingCount":13,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"McAfee Cloud Workload Security","keywords":"","description":" McAfee® Cloud Workload Security (McAfee® CWS) automates the discovery and defense of elastic workloads and containers to eliminate blind spots, deliver advanced threat defense, and simplify multicloud management. McAfee provides protection that makes it ","og:title":"McAfee Cloud Workload Security","og:description":" McAfee® Cloud Workload Security (McAfee® CWS) automates the discovery and defense of elastic workloads and containers to eliminate blind spots, deliver advanced threat defense, and simplify multicloud management. McAfee provides protection that makes it ","og:image":"https://old.roi4cio.com/fileadmin/user_upload/McAfee__logo_.jpg"},"eventUrl":"","translationId":3411,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":5,"title":"Security Software","alias":"security-software","description":" Computer security software or cybersecurity software is any computer program designed to enhance information security. Security software is a broad term that encompasses a suite of different types of software that deliver data and computer and network security in various forms. \r\nSecurity software can protect a computer from viruses, malware, unauthorized users and other security exploits originating from the Internet. Different types of security software include anti-virus software, firewall software, network security software, Internet security software, malware/spamware removal and protection software, cryptographic software, and more.\r\nIn end-user computing environments, anti-spam and anti-virus security software is the most common type of software used, whereas enterprise users add a firewall and intrusion detection system on top of it. \r\nSecurity soft may be focused on preventing attacks from reaching their target, on limiting the damage attacks can cause if they reach their target and on tracking the damage that has been caused so that it can be repaired. As the nature of malicious code evolves, security software also evolves.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Firewall. </span>Firewall security software prevents unauthorized users from accessing a computer or network without restricting those who are authorized. Firewalls can be implemented with hardware or software. Some computer operating systems include software firewalls in the operating system itself. For example, Microsoft Windows has a built-in firewall. Routers and servers can include firewalls. There are also dedicated hardware firewalls that have no other function other than protecting a network from unauthorized access.\r\n<span style=\"font-weight: bold; \">Antivirus.</span> Antivirus solutions work to prevent malicious code from attacking a computer by recognizing the attack before it begins. But it is also designed to stop an attack in progress that could not be prevented, and to repair damage done by the attack once the attack abates. Antivirus software is useful because it addresses security issues in cases where attacks have made it past a firewall. New computer viruses appear daily, so antivirus and security software must be continuously updated to remain effective.\r\n<span style=\"font-weight: bold; \">Antispyware.</span> While antivirus software is designed to prevent malicious software from attacking, the goal of antispyware software is to prevent unauthorized software from stealing information that is on a computer or being processed through the computer. Since spyware does not need to attempt to damage data files or the operating system, it does not trigger antivirus software into action. However, antispyware software can recognize the particular actions spyware is taking by monitoring the communications between a computer and external message recipients. When communications occur that the user has not authorized, antispyware can notify the user and block further communications.\r\n<span style=\"font-weight: bold; \">Home Computers.</span> Home computers and some small businesses usually implement security software at the desktop level - meaning on the PC itself. This category of computer security and protection, sometimes referred to as end-point security, remains resident, or continuously operating, on the desktop. Because the software is running, it uses system resources, and can slow the computer's performance. However, because it operates in real time, it can react rapidly to attacks and seek to shut them down when they occur.\r\n<span style=\"font-weight: bold; \">Network Security.</span> When several computers are all on the same network, it's more cost-effective to implement security at the network level. Antivirus software can be installed on a server and then loaded automatically to each desktop. However firewalls are usually installed on a server or purchased as an independent device that is inserted into the network where the Internet connection comes in. All of the computers inside the network communicate unimpeded, but any data going in or out of the network over the Internet is filtered trough the firewall.<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is IT security software?</span></h1>\r\nIT security software provides protection to businesses’ computer or network. It serves as a defense against unauthorized access and intrusion in such a system. It comes in various types, with many businesses and individuals already using some of them in one form or another.\r\nWith the emergence of more advanced technology, cybercriminals have also found more ways to get into the system of many organizations. Since more and more businesses are now relying their crucial operations on software products, the importance of security system software assurance must be taken seriously – now more than ever. Having reliable protection such as a security software programs is crucial to safeguard your computing environments and data. \r\n<p class=\"align-left\">It is not just the government or big corporations that become victims of cyber threats. In fact, small and medium-sized businesses have increasingly become targets of cybercrime over the past years. </p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What are the features of IT security software?</span></h1>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Automatic updates. </span>This ensures you don’t miss any update and your system is the most up-to-date version to respond to the constantly emerging new cyber threats.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Real-time scanning.</span> Dynamic scanning features make it easier to detect and infiltrate malicious entities promptly. Without this feature, you’ll risk not being able to prevent damage to your system before it happens.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Auto-clean.</span> A feature that rids itself of viruses even without the user manually removing it from its quarantine zone upon detection. Unless you want the option to review the malware, there is no reason to keep the malicious software on your computer which makes this feature essential.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Multiple app protection.</span> This feature ensures all your apps and services are protected, whether they’re in email, instant messenger, and internet browsers, among others.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Application level security.</span> This enables you to control access to the application on a per-user role or per-user basis to guarantee only the right individuals can enter the appropriate applications.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Role-based menu.</span> This displays menu options showing different users according to their roles for easier assigning of access and control.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Row-level (multi-tenant) security.</span> This gives you control over data access at a row-level for a single application. This means you can allow multiple users to access the same application but you can control the data they are authorized to view.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Single sign-on.</span> A session or user authentication process that allows users to access multiple related applications as long as they are authorized in a single session by only logging in their name and password in a single place.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">User privilege parameters.</span> These are customizable features and security as per individual user or role that can be accessed in their profile throughout every application.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Application activity auditing.</span> Vital for IT departments to quickly view when a user logged in and off and which application they accessed. Developers can log end-user activity using their sign-on/signoff activities.</li></ul>\r\n<p class=\"align-left\"><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Security_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4956,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/IBM_BladeCenter.jpg","logo":true,"scheme":false,"title":"IBM BladeCenter","vendorVerified":0,"rating":"0.00","implementationsCount":2,"suppliersCount":0,"supplierPartnersCount":100,"alias":"ibm-bladecenter","companyTitle":"IBM","companyTypes":["supplier","vendor"],"companyId":177,"companyAlias":"ibm","description":"Introduced in 2002, based on engineering work started in 1999, the IBM BladeCenter was relatively late to the blade server market. It differed from prior offerings in that it offered a range of x86 Intel server processors and input/output (I/O) options. In February 2006, IBM introduced the BladeCenter H with switch capabilities for 10 Gigabit Ethernet and InfiniBand 4X.<br />A web site called Blade.org was available for the blade computing community through about 2009.<br />In 2012 the replacement Flex System was introduced.<br /><span style=\"font-weight: bold;\"><br />IBM BladeCenter (E)</span>\r\nThe original IBM BladeCenter was later marketed as BladeCenter E[3] with 14 blade slots in 7U. Power supplies have been upgraded through the life of the chassis from the original 1200 to 1400, 1800, 2000 and 2320 watt.<br />\r\nThe BladeCenter (E) was co-developed by IBM and Intel and included:\r\n<ul><li>14 blade slots in 7U</li></ul>\r\n<ul><li>Shared media tray with optical drive, floppy drive and USB 1.1 port</li></ul>\r\n<ul><li>One (upgradable to two) management modules</li></ul>\r\n<ul><li>Two (upgradable to four) power supplies</li></ul>\r\n<ul><li>Two redundant high-speed blowers</li></ul>\r\n<ul><li>Two slots for Gigabit Ethernet switches (can also have optical or copper pass-through)</li></ul>\r\n<ul><li>Two slots for optional switch or pass-through modules, can have additional Ethernet, Fibre Channel, InfiniBand or Myrinet 2000 functions.</li></ul>\r\n<br /><span style=\"font-weight: bold;\">IBM BladeCenter T</span><br />\r\nBladeCenter T is the telecommunications company version of the original IBM BladeCenter, available with either AC or DC (48 V) power. Has 8 blade slots in 8U, but uses the same switches and blades as the regular BladeCenter E. To keep NEBS Level 3 / ETSI compliant special Network Equipment-Building System (NEBS) compliant blades are available.<br /><br /><span style=\"font-weight: bold;\">IBM BladeCenter H</span><br />\r\nUpgraded BladeCenter design with high-speed fabric options. Fits 14 blades in 9U. Backwards compatible with older BladeCenter switches and blades.\r\n<ul><li>14 blade slots in 9U</li></ul>\r\n<ul><li>Shared Media tray with Optical Drive and USB 2.0 port</li></ul>\r\n<ul><li>One (upgradable to two) Advanced Management Modules</li></ul>\r\n<ul><li>Two (upgradable to four) Power supplies</li></ul>\r\n<ul><li>Two redundant High-speed blowers</li></ul>\r\n<ul><li>Two slots for Gigabit Ethernet switches (can also have optical or copper pass-through)</li></ul>\r\n<ul><li>Two slots for optional switch or pass-through modules, can have additional Ethernet, Fibre Channel, InfiniBand or Myrinet 2000 functions.</li></ul>\r\n<ul><li>Four slots for optional high-speed switches or pass-through modules, can have 10 Gbit Ethernet or InfiniBand 4X.</li></ul>\r\n<ul><li>Optional Hard-wired serial port capability</li></ul>\r\n<br /><span style=\"font-weight: bold;\">IBM BladeCenter HT</span><br />\r\nBladeCenter HT is the telecommunications company version of the IBM BladeCenter H, available with either AC or DC (48 V) power. Has 12 blade slots in 12U, but uses the same switches and blades as the regular BladeCenter H. But to keep NEBS Level 3 / ETSI compliant special NEBS compliant blades are available.<br /><br /><span style=\"font-weight: bold;\">IBM BladeCenter S</span><br />\r\nTargets mid-sized customers by offering storage inside the BladeCenter chassis, so no separate external storage needs to be purchased. It can also use 110 V power in the North American market, so it can be used outside the datacenter. When running at 120 V , the total chassis capacity is reduced.\r\n<ul><li>6 blade slots in 7U</li></ul>\r\n<ul><li>Shared Media tray with Optical Drive and 2x USB 2.0 ports</li></ul>\r\n<ul><li>Up to 12 hot-swap 3.5" (or 24 2.5") SAS or SATA drives with RAID 0, 1 and 1E capability, RAID 5 and SAN capabilities optional with two SAS RAID controllers</li></ul>\r\n<ul><li>Two optional Disk Storage Modules for HDDs, six 3.5-inch SAS/SATA drives each.</li></ul>\r\n<ul><li>4 hot-swap I/O switch module bays</li></ul>\r\n<ul><li>1 Advanced Management Module as standard (no option for secondary Management Module)</li></ul>\r\n<ul><li>Two 950/1450-watt, hot-swap power modules and ability to have two optional 950/1450-watt power modules, offering redundancy and power for robust configurations.</li></ul>\r\n<ul><li>Four hot-swap redundant blowers, plus one fan in each power supply.</li></ul>","shortDescription":"The IBM BladeCenter was IBM's blade server architecture, until it was replaced by Flex System.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":13,"sellingCount":12,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"IBM BladeCenter","keywords":"","description":"Introduced in 2002, based on engineering work started in 1999, the IBM BladeCenter was relatively late to the blade server market. It differed from prior offerings in that it offered a range of x86 Intel server processors and input/output (I/O) options. In Feb","og:title":"IBM BladeCenter","og:description":"Introduced in 2002, based on engineering work started in 1999, the IBM BladeCenter was relatively late to the blade server market. It differed from prior offerings in that it offered a range of x86 Intel server processors and input/output (I/O) options. In Feb","og:image":"https://old.roi4cio.com/fileadmin/user_upload/IBM_BladeCenter.jpg"},"eventUrl":"","translationId":4957,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":517,"title":"Blade System","alias":"blade-system","description":" A blade server is a stripped-down server computer with a modular design optimized to minimize the use of physical space and energy. Blade servers have many components removed to save space, minimize power consumption and other considerations, while still having all the functional components to be considered a computer. Unlike a rack-mount server, a blade server needs a blade enclosure, which can hold multiple blade servers, providing services such as power, cooling, networking, various interconnects and management. Together, blades and the blade enclosure form a blade system. Different blade providers have differing principles regarding what to include in the blade itself, and in the blade system as a whole.\r\nIn a standard server-rack configuration, one rack unit or 1U—19 inches (480 mm) wide and 1.75 inches (44 mm) tall—defines the minimum possible size of any equipment. The principal benefit and justification of blade computing relates to lifting this restriction so as to reduce size requirements. The most common computer rack form-factor is 42U high, which limits the number of discrete computer devices directly mountable in a rack to 42 components. Blades do not have this limitation. As of 2014, densities of up to 180 servers per blade system (or 1440 servers per rack) are achievable with blade systems.\r\nEnclosure (or chassis) performs many of the non-core computing services found in most computers. Non-blade systems typically use bulky, hot and space-inefficient components, and may duplicate these across many computers that may or may not perform at capacity. By locating these services in one place and sharing them among the blade computers, the overall utilization becomes higher. The specifics of which services are provided varies by vendor.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Power.</span></span> Computers operate over a range of DC voltages, but utilities deliver power as AC, and at higher voltages than required within computers. Converting this current requires one or more power supply units (or PSUs). To ensure that the failure of one power source does not affect the operation of the computer, even entry-level servers may have redundant power supplies, again adding to the bulk and heat output of the design.\r\nThe blade enclosure's power supply provides a single power source for all blades within the enclosure. This single power source may come as a power supply in the enclosure or as a dedicated separate PSU supplying DC to multiple enclosures. This setup reduces the number of PSUs required to provide a resilient power supply.\r\nThe popularity of blade servers, and their own appetite for power, has led to an increase in the number of rack-mountable uninterruptible power supply (or UPS) units, including units targeted specifically towards blade servers (such as the BladeUPS).\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Cooling.</span></span> During operation, electrical and mechanical components produce heat, which a system must dissipate to ensure the proper functioning of its components. Most blade enclosures, like most computing systems, remove heat by using fans.\r\nA frequently underestimated problem when designing high-performance computer systems involves the conflict between the amount of heat a system generates and the ability of its fans to remove the heat. The blade's shared power and cooling means that it does not generate as much heat as traditional servers. Newer blade-enclosures feature variable-speed fans and control logic, or even liquid cooling systems that adjust to meet the system's cooling requirements.\r\nAt the same time, the increased density of blade-server configurations can still result in higher overall demands for cooling with racks populated at over 50% full. This is especially true with early-generation blades. In absolute terms, a fully populated rack of blade servers is likely to require more cooling capacity than a fully populated rack of standard 1U servers. This is because one can fit up to 128 blade servers in the same rack that will only hold 42 1U rack mount servers.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Networking.</span></span> Blade servers generally include integrated or optional network interface controllers for Ethernet or host adapters for Fibre Channel storage systems or converged network adapter to combine storage and data via one Fibre Channel over Ethernet interface. In many blades at least one interface is embedded on the motherboard and extra interfaces can be added using mezzanine cards.\r\nA blade enclosure can provide individual external ports to which each network interface on a blade will connect. Alternatively, a blade enclosure can aggregate network interfaces into interconnect devices (such as switches) built into the blade enclosure or in networking blades.\r\nBlade servers function well for specific purposes such as web hosting, virtualization, and cluster computing. Individual blades are typically hot-swappable. As users deal with larger and more diverse workloads, they add more processing power, memory and I/O bandwidth to blade servers. Although blade server technology in theory allows for open, cross-vendor system, most users buy modules, enclosures, racks and management tools from the same vendor.\r\nEventual standardization of the technology might result in more choices for consumers; as of 2009 increasing numbers of third-party software vendors have started to enter this growing field.\r\nBlade servers do not, however, provide the answer to every computing problem. One can view them as a form of productized server-farm that borrows from mainframe packaging, cooling, and power-supply technology. Very large computing tasks may still require server farms of blade servers, and because of blade servers' high power density, can suffer even more acutely from the heating, ventilation, and air conditioning problems that affect large conventional server farms.","materialsDescription":" <span style=\"font-weight: bold;\">What is blade server?</span>\r\nA blade server is a server chassis housing multiple thin, modular electronic circuit boards, known as server blades. Each blade is a server in its own right, often dedicated to a single application. The blades are literally servers on a card, containing processors, memory, integrated network controllers, an optional Fiber Channel host bus adaptor (HBA) and other input/output (IO) ports.\r\nBlade servers allow more processing power in less rack space, simplifying cabling and reducing power consumption. According to a SearchWinSystems.com article on server technology, enterprises moving to blade servers can experience as much as an 85% reduction in cabling for blade installations over conventional 1U or tower servers. With so much less cabling, IT administrators can spend less time managing the infrastructure and more time ensuring high availability.\r\nEach blade typically comes with one or two local ATA or SCSI drives. For additional storage, blade servers can connect to a storage pool facilitated by a network-attached storage (NAS), Fiber Channel, or iSCSI storage-area network (SAN). The advantage of blade servers comes not only from the consolidation benefits of housing several servers in a single chassis, but also from the consolidation of associated resources (like storage and networking equipment) into a smaller architecture that can be managed through a single interface.\r\nA blade server is sometimes referred to as a high-density server and is typically used in a clustering of servers that are dedicated to a single task, such as:\r\n<ul><li>File sharing</li><li>Web page serving and caching</li><li>SSL encrypting of Web communication</li><li>The transcoding of Web page content for smaller displays</li><li>Streaming audio and video content</li></ul>\r\nLike most clustering applications, blade servers can also be managed to include load balancing and failover capabilities.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Blade_System.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4962,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/IBM_LOGO.png","logo":true,"scheme":false,"title":"IBM POWER8 Server","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":100,"alias":"server-ibm-power8","companyTitle":"IBM","companyTypes":["supplier","vendor"],"companyId":177,"companyAlias":"ibm","description":"Reflecting the best in open source, big-data computing, IBM POWER8® servers offer the overwhelming processing strength of Linux on IBM Power® and the ability to engage in deep learning.<br />POWER8 servers provide easy-to-deploy cloud solutions and support SAP HANA workloads. POWER8 servers also work in conjunction with IBM Watson® — actually helping to make Watson even smarter.\r\n\r\n<span style=\"font-weight: bold;\">FEATURES</span><br />\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Parallel processing power</span></span><br />\r\nThe POWER8 server delivers parallel processing of data queries, enabling it to resolve queries faster than other processor architectures.<br /><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\"></span></span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Boosted memory bandwidth</span></span><br />\r\nComputer-assisted personal interface (CAPI) enables the processor to talk directly to the flash drives and use them as an extension of its own memory. The data being cached for in-memory databases can be accessed faster than on any other platform.<br /><br /><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Complex analytical capabilities </span></span><br />\r\nIBM Watson ingests large amounts of structured and semi-structured data, making it ideal for environments that previously would have taken several data scientists to develop the necessary queries to extract key information from the data. <br /><br /><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Cost savings with cloud computing</span></span><br />\r\nCompanies can achieve significant cost savings by using cloud computing to help them more intelligently manage, store and access data.<br /><br /><span style=\"font-weight: bold;\">BENEFITS</span><br />\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Gain fast access to Linux compute in the cloud</span></span><br />\r\nEasily extend your current infrastructure into the cloud and get developers up and running on Linux fast. <br /><br /><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Host data and analytics in Linux</span></span><br />\r\nTest, drive and port data and analytics solutions to Linux. Get a secure environment to prove out performance characteristics for Linux workloads. <br /><br /><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Integrate hybrid applications</span></span><br />\r\nMaximize performance and efficiency by ensuring systems are close to the data being analyzed. ","shortDescription":"IBM POWER8 servers combine high performance, storage and I/O to focus on increasing volumes of data, while maintaining system speed.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":12,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"IBM POWER8 Server","keywords":"","description":"Reflecting the best in open source, big-data computing, IBM POWER8® servers offer the overwhelming processing strength of Linux on IBM Power® and the ability to engage in deep learning.<br />POWER8 servers provide easy-to-deploy cloud solutions and support SAP","og:title":"IBM POWER8 Server","og:description":"Reflecting the best in open source, big-data computing, IBM POWER8® servers offer the overwhelming processing strength of Linux on IBM Power® and the ability to engage in deep learning.<br />POWER8 servers provide easy-to-deploy cloud solutions and support SAP","og:image":"https://old.roi4cio.com/fileadmin/user_upload/IBM_LOGO.png"},"eventUrl":"","translationId":4963,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":35,"title":"Server","alias":"server","description":"In computing, a server is a computer program or a device that provides functionality for other programs or devices, called "clients". This architecture is called the client–server model, and a single overall computation is distributed across multiple processes or devices. Servers can provide various functionalities, often called "services", such as sharing data or resources among multiple clients, or performing computation for a client. A single server can serve multiple clients, and a single client can use multiple servers. A client process may run on the same device or may connect over a network to a server on a different device. Typical servers are database servers, file servers, mail servers, print servers, web servers, game servers, and application servers.\r\nClient–server systems are today most frequently implemented by (and often identified with) the request–response model: a client sends a request to the server, which performs some action and sends a response back to the client, typically with a result or acknowledgement. Designating a computer as "server-class hardware" implies that it is specialized for running servers on it. This often implies that it is more powerful and reliable than standard personal computers, but alternatively, large computing clusters may be composed of many relatively simple, replaceable server components.\r\nStrictly speaking, the term server refers to a computer program or process (running program). Through metonymy, it refers to a device used for (or a device dedicated to) running one or several server programs. On a network, such a device is called a host. In addition to server, the words serve and service (as noun and as verb) are frequently used, though servicer and servant are not. The word service (noun) may refer to either the abstract form of functionality, e.g. Web service. Alternatively, it may refer to a computer program that turns a computer into a server, e.g. Windows service. Originally used as "servers serve users" (and "users use servers"), in the sense of "obey", today one often says that "servers serve data", in the same sense as "give". For instance, web servers "serve web pages to users" or "service their requests".\r\nThe server is part of the client–server model; in this model, a server serves data for clients. The nature of communication between a client and server is request and response. This is in contrast with peer-to-peer model in which the relationship is on-demand reciprocation. In principle, any computerized process that can be used or called by another process (particularly remotely, particularly to share a resource) is a server, and the calling process or processes is a client. Thus any general purpose computer connected to a network can host servers. For example, if files on a device are shared by some process, that process is a file server. Similarly, web server software can run on any capable computer, and so a laptop or a personal computer can host a web server.\r\nWhile request–response is the most common client–server design, there are others, such as the publish–subscribe pattern. In the publish–subscribe pattern, clients register with a pub–sub server, subscribing to specified types of messages; this initial registration may be done by request–response. Thereafter, the pub–sub server forwards matching messages to the clients without any further requests: the server pushes messages to the client, rather than the client pulling messages from the server as in request–response.","materialsDescription":" <span style=\"font-weight: bold;\">What is a server?</span>\r\nA server is a software or hardware device that accepts and responds to requests made over a network. The device that makes the request, and receives a response from the server, is called a client. On the Internet, the term "server" commonly refers to the computer system which receives a request for a web document and sends the requested information to the client.\r\n<span style=\"font-weight: bold;\">What are they used for?</span>\r\nServers are used to manage network resources. For example, a user may set up a server to control access to a network, send/receive an e-mail, manage print jobs, or host a website. They are also proficient at performing intense calculations. Some servers are committed to a specific task, often referred to as dedicated. However, many servers today are shared servers which can take on the responsibility of e-mail, DNS, FTP, and even multiple websites in the case of a web server.\r\n<span style=\"font-weight: bold;\">Why are servers always on?</span>\r\nBecause they are commonly used to deliver services that are constantly required, most servers are never turned off. Consequently, when servers fail, they can cause the network users and company many problems. To alleviate these issues, servers are commonly set up to be fault-tolerant.\r\n<span style=\"font-weight: bold;\">What are the examples of servers?</span>\r\nThe following list contains links to various server types:\r\n<ul><li>Application server;</li><li>Blade server;</li><li>Cloud server;</li><li>Database server;</li><li>Dedicated server;</li><li>Domain name service;</li><li>File server;</li><li>Mail server;</li><li>Print server;</li><li>Proxy server;</li><li>Standalone server;</li><li>Web server.</li></ul>\r\n<span style=\"font-weight: bold;\">How do other computers connect to a server?</span>\r\nWith a local network, the server connects to a router or switch that all other computers on the network use. Once connected to the network, other computers can access that server and its features. For example, with a web server, a user could connect to the server to view a website, search, and communicate with other users on the network.\r\nAn Internet server works the same way as a local network server, but on a much larger scale. The server is assigned an IP address by InterNIC, or by a web host.\r\nUsually, users connect to a server using its domain name, which is registered with a domain name registrar. When users connect to the domain name (such as "computerhope.com"), the name is automatically translated to the server's IP address by a DNS resolver.\r\nThe domain name makes it easier for users to connect to the server because the name is easier to remember than an IP address. Also, domain names enable the server operator to change the IP address of the server without disrupting the way that users access the server. The domain name can always remain the same, even if the IP address changes.\r\n<span style=\"font-weight: bold;\">Where are servers stored?</span>\r\nIn a business or corporate environment, a server and other network equipment are often stored in a closet or glasshouse. These areas help isolate sensitive computers and equipment from people who should not have access to them.\r\nServers that are remote or not hosted on-site are located in a data center. With these types of servers, the hardware is managed by another company and configured remotely by you or your company.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Server.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4982,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Flexcube.png","logo":true,"scheme":false,"title":"Oracle FLEXCUBE","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-flexcube","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"The financial services industry continues to evolve amidst disruption caused by an unprecedented proliferation of digital technologies and connectivity. This disruption coupled with several regulatory directives is also driving the emergence of connected ecosystems. To successfully address disruption, protect their customer relationships and business, effectively comply with regulations, stay competitive and leverage the ecosystem opportunity, banks must double down on transforming their systems so that they can leverage digital technologies and connectivity to deliver better services, experiences and value for their customers.\r\nWith technology at the core of banking, modernization of core systems is the cornerstone of digital transformation in a bank. Oracle FLEXCUBE Universal Banking can help banks jumpstart digital transformation and leapfrog their capabilities to stay relevant, competitive and compliant in a fast evolving industry. With its modern, digital, shrink-wrapped, pre-configured, interoperable, scalable and connected capabilities, Oracle FLEXCUBE Universal Banking can help catapult banks to the fore front of digital innovation and leadership.<br />\r\n<span style=\"font-weight: bold;\">ACCELERATED DIGITAL TRANSFORMATION</span><br />\r\nBanks can transform the way they understand customers, develop new products and services, focus on new business lines, initiatives and deliver engaging experiences across multiple digital channels.<br />\r\n<span style=\"font-weight: bold;\">Oracle FLEXCUBE offers:</span>\r\n<ul><li>Multi-channel, multi-device and multi-vendor access coupled with best-in-class functionality that helps banks offer innovative services and frictionless experiences.</li></ul>\r\n<ul><li>Multi-dimensional views of customer data to enable a deeper understanding of customers as individuals and helps banks offer personalized services and experiences that are highly contextual and relevant.</li></ul>\r\n<ul><li>Mobility, service ubiquity and experience that drives stakeholder convenience.</li></ul>\r\n<span style=\"font-weight: bold;\">Key Business Benefits:</span>\r\n<ul><li>Offers business mobility, service experience, ubiquity and customer centricity</li></ul>\r\n<ul><li>Drives growth through customer centricity</li></ul>\r\n<ul><li>Enables an accelerated time-tomarket</li></ul>\r\n<ul><li>Enables customized transformation using best of breed point or pre-integrated solutions</li></ul>\r\n<ul><li>Has a connected architecture that enables collaboration</li></ul>\r\n<ul><li>Enables Open Banking and API monetization</li></ul>\r\n<ul><li>Offers operational and cost efficiencies from automated decisioning</li></ul>","shortDescription":"Решение Oracle FLEXCUBE предназначено для финансовых учреждений и предлагает клиентоориентированные основные банковские функции, функции интернет-обслуживания и управления частным капиталом. ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":12,"sellingCount":8,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle FLEXCUBE","keywords":"","description":"The financial services industry continues to evolve amidst disruption caused by an unprecedented proliferation of digital technologies and connectivity. This disruption coupled with several regulatory directives is also driving the emergence of connected ecosy","og:title":"Oracle FLEXCUBE","og:description":"The financial services industry continues to evolve amidst disruption caused by an unprecedented proliferation of digital technologies and connectivity. This disruption coupled with several regulatory directives is also driving the emergence of connected ecosy","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Flexcube.png"},"eventUrl":"","translationId":4983,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":158,"title":"Core Banking System","alias":"core-banking-system","description":"Core (centralized online real-time exchange) banking is a banking service provided by a group of networked bank branches where customers may access their bank account and perform basic transactions from any of the member branch offices.\r\nCore banking system is often associated with retail banking and many banks treat the retail customers as their core banking customers. Businesses are usually managed via the corporate banking division of the institution. Core banking covers basic depositing and lending of money.\r\nCore banking functions will include transaction accounts, loans, mortgages and payments. Banks make these services available across multiple channels like automated teller machines, Internet banking, mobile banking and branches.\r\nBanking software and network technology allow a bank to centralise its record keeping and allow access from any location.\r\nAdvancements in Internet and information technology reduced manual work in banks and increasing efficiency. Computer software is developed to perform core operations of banking like recording of transactions, passbook maintenance, interest calculations on loans and deposits, customer records, balance of payments and withdrawal. This software is installed at different branches of bank and then interconnected by means of computer networks based on telephones, satellite and the Internet.\r\nGartner defines a core banking system as a back-end system that processes daily banking transactions, and posts updates to accounts and other financial records. Core banking solutions typically include deposit, loan and credit-processing capabilities, with interfaces to general ledger systems and reporting tools. Core banking applications are often one of the largest single expense for banks and legacy software are a major issue in terms of allocating resources. Spending on these systems is based on a combination of service-oriented architecture and supporting technologies.\r\nMany banks implement custom applications for core banking. Others implement or customize commercial independent software vendor packages. Systems integrators like Cognizant, EdgeVerve Systems Limited, Capgemini, Accenture, IBM and Tata Consultancy Services implement these core banking packages at banks. More recently, entrants such as Probanx (since 2000) and Temenos (late 1990's) have also provided entry level core banking software, focussing on neo-banks and electronic money institutions.\r\nOpen source Technology in core banking products or software can help banks to maintain their productivity and profitability at the same time. ","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is core banking solution (CBS)?</span></h1>\r\nToday Banking as a business has grown tremendously and transformed itself from only a deposits taking and loan providing system to an institution which provides an entire gamut of products and services under a wide umbrella. All such activities commenced by a bank is called Core Banking.\r\nCORE is an acronym for "Centralized Online Real-time Exchange", thus the bank’s branches can access applications from centralized data centers.\r\nOther than retail banking customers, core banking is now also being extended to address the requirements of corporate clients and provide for a comprehensive banking solution.<br />Digital core banking offer the following advantages to the bank:\r\n<ul><li>Improved operations which address customer demands and industry consolidation;</li><li>Errors due to multiple entries eradicated;</li><li>Easy ability to introduce new financial products and manage changes in existing products;</li><li>Seamless merging of back office data and self-service operations.</li></ul>\r\n<span style=\"font-weight: bold;\">Minimum features of Core Banking Solution:</span>\r\n<ol><li>Customer-On Boarding.</li><li>Managing deposits and withdrawals.</li><li>Transactions management.</li><li>Calculation and management.</li><li>Payments processing (cash, cheques /checks, mandates, NEFT, RTGS etc.).</li><li>Customer relationship management (CRM) activities.</li><li>Designing new banking products.</li><li>Loans disbursal and management.</li><li>Accounts management</li><li>Establishing criteria for minimum balances, interest rates, number of withdrawals allowed and so on.</li></ol>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Choosing the best core banking system software</span></h1>\r\n<p class=\"align-left\">Today, there are four primary core banking providers, FIS, Fiserv, Jack Henry and D+H, that have managed to eat up 96 percent of the market share (90 percent for banks under $1 billion in assets and 98 percent for banks over $1 billion in assets). But there are also some strong players rounding out the remaining 4 percent.<br />Deciding on a core banking software solutions is the first key task for banks and credit unions looking to make the switch. But the decision is not one to be taken lightly, as pointed out by Forbes “Core technologies are evolving into highly agile architectures, and the implications for making the wrong decision will be lasting — and could put banks at competitive risk.”</p>\r\n<p class=\"align-left\">To help your bank and credit union make the best use of your resources, Gartner identified the eight key criteria that have the most impact on CBS banking system decisions:<br /><br /></p>\r\n<ul><li> Functionality</li><li> Flexibility</li><li> Cost</li><li> Viability</li><li> Operational Performance</li><li> Program Management</li><li> Partner Management</li><li> Customer References</li></ul>\r\n<p class=\"align-left\"><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Core_Banking_System1.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3449,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/McAfee__logo_.jpg","logo":true,"scheme":false,"title":"McAfee Complete Data Protection","vendorVerified":1,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":110,"alias":"mcafee-complete-data-protection","companyTitle":"McAfee","companyTypes":["vendor"],"companyId":184,"companyAlias":"mcafee","description":"<span style=\"color: rgb(97, 97, 97); \">Secure your confidential data with an enterprise-grade security solution that is FIPS 140-2 and Common Criteria EAL2+ certified, and accelerated with the Intel® Advanced Encryption Standard—New Instructions (Intel AES-NI) set. McAfee Complete Data Protection uses drive encryption combined with strong access control via two-factor pre-boot authentication to prevent unauthorized access to confidential data on endpoints, including desktops, virtual desktop infrastructure (VDI) workstations, laptops, Microsoft Windows tablets, USB drives, and more.<br /></span>\r\n<span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold;\">Key Features</span><br />■ Drive encryption<br />■ File and removable media protection<br />■ Management of native encryption<br /><br /><span style=\"font-weight: bold;\">Key Advantages</span><br />■ Stop data loss initiated by sophisticated malware that hijacks sensitive and personal information.<br />■ Secure data when it’s stored on desktops, laptops, tablets, and cloud storage.<br />■ Manage Apple FileVault and Microsoft BitLocker native encryption on endpoints directly from McAfee ePO software.<br />■ Communicate with and take control of your endpoints at the hardware level, whether they are powered off, disabled, or encrypted to halt desk-side visits and endless helpdesk calls due to security incidents, outbreaks, or forgotten encryption passwords.<br />■ Prove compliance with advanced reporting and auditing capabilities and monitor events and generate detailed reports that show auditors and other stakeholders your compliance with internal and regulatory privacy requirements.<br /></span>","shortDescription":"McAfee Complete Data Protection is a comprehensive endpoint encryption solution","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":3,"sellingCount":15,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"McAfee Complete Data Protection","keywords":"","description":"<span style=\"color: rgb(97, 97, 97); \">Secure your confidential data with an enterprise-grade security solution that is FIPS 140-2 and Common Criteria EAL2+ certified, and accelerated with the Intel® Advanced Encryption Standard—New Instructions (Intel AES-NI)","og:title":"McAfee Complete Data Protection","og:description":"<span style=\"color: rgb(97, 97, 97); \">Secure your confidential data with an enterprise-grade security solution that is FIPS 140-2 and Common Criteria EAL2+ certified, and accelerated with the Intel® Advanced Encryption Standard—New Instructions (Intel AES-NI)","og:image":"https://old.roi4cio.com/fileadmin/user_upload/McAfee__logo_.jpg"},"eventUrl":"","translationId":3450,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":43,"title":"Data Encryption","alias":"data-encryption","description":"<span style=\"font-weight: bold;\">Data encryption</span> translates data into another form, or code, so that only people with access to a secret key (formally called a decryption key) or password can read it. Encrypted data is commonly referred to as ciphertext, while unencrypted data is called plaintext. Currently, encryption is one of the most popular and effective data security methods used by organizations. \r\nTwo main types of data encryption exist - <span style=\"font-weight: bold;\">asymmetric encryption</span>, also known as public-key encryption, and <span style=\"font-weight: bold;\">symmetric encryption</span>.<br />The purpose of data encryption is to protect digital data confidentiality as it is stored on computer systems and transmitted using the internet or other computer networks. The outdated data encryption standard (DES) has been replaced by modern encryption algorithms that play a critical role in the security of IT systems and communications.\r\nThese algorithms provide confidentiality and drive key security initiatives including authentication, integrity, and non-repudiation. Authentication allows for the verification of a message’s origin, and integrity provides proof that a message’s contents have not changed since it was sent. Additionally, non-repudiation ensures that a message sender cannot deny sending the message.\r\nData protection software for data encryption can provide encryption of devices, email, and data itself. In many cases, these encryption functionalities are also met with control capabilities for devices, email, and data. \r\nCompanies and organizations face the challenge of protecting data and preventing data loss as employees use external devices, removable media, and web applications more often as a part of their daily business procedures. Sensitive data may no longer be under the company’s control and protection as employees copy data to removable devices or upload it to the cloud. As a result, the best data loss prevention solutions prevent data theft and the introduction of malware from removable and external devices as well as web and cloud applications. In order to do so, they must also ensure that devices and applications are used properly and that data is secured by auto-encryption even after it leaves the organization.\r\nEncryption software program encrypts data or files by working with one or more encryption algorithms. Security personnel use it to protect data from being viewed by unauthorized users.\r\nTypically, each data packet or file encrypted via data encryption programs requires a key to be decrypted to its original form. This key is generated by the software itself and shared between the data/file sender and receiver. Thus, even if the encrypted data is extracted or compromised, its original content cannot be retrieved without the encryption key. File encryption, email encryption, disk encryption and network encryption are widely used types of data encryption software.<br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is Encryption software?</span></h1>\r\nEncryption software is software that uses cryptography to prevent unauthorized access to digital information. Cryptography is used to protect digital information on computers as well as the digital information that is sent to other computers over the Internet.There are many software products which provide encryption. Software encryption uses a cipher to obscure the content into ciphertext. One way to classify this type of software is by the type of cipher used. Ciphers can be divided into two categories: <span style=\"font-weight: bold;\">public key ciphers</span> (also known as asymmetric ciphers), and <span style=\"font-weight: bold;\">symmetric key ciphers</span>. Encryption software can be based on either public key or symmetric key encryption.\r\nAnother way to classify crypto software is to categorize its purpose. Using this approach, software encryption may be classified into software which encrypts "<span style=\"font-weight: bold;\">data in transit</span>" and software which encrypts "<span style=\"font-weight: bold;\">data at rest</span>". Data in transit generally uses public key ciphers, and data at rest generally uses symmetric key ciphers.\r\nSymmetric key ciphers can be further divided into stream ciphers and block ciphers. Stream ciphers typically encrypt plaintext a bit or byte at a time, and are most commonly used to encrypt real-time communications, such as audio and video information. The key is used to establish the initial state of a keystream generator, and the output of that generator is used to encrypt the plaintext. Block cipher algorithms split the plaintext into fixed-size blocks and encrypt one block at a time. For example, AES processes 16-byte blocks, while its predecessor DES encrypted blocks of eight bytes.<br />There is also a well-known case where PKI is used for data in transit of data at rest.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How Data Encryption is used?</span></h1>\r\nThe purpose of data encryption is to deter malicious or negligent parties from accessing sensitive data. An important line of defense in a cybersecurity architecture, encryption makes using intercepted data as difficult as possible. It can be applied to all kinds of data protection needs ranging from classified government intel to personal credit card transactions. Data encryption software, also known as an encryption algorithm or cipher, is used to develop an encryption scheme which theoretically can only be broken with large amounts of computing power.\r\nEncryption is an incredibly important tool for keeping your data safe. When your files are encrypted, they are completely unreadable without the correct encryption key. If someone steals your encrypted files, they won’t be able to do anything with them.\r\nThere different types of encryption: hardware and software. Both offer different advantages. So, what are these methods and why do they matter?\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Software Encryption</span></h1>\r\n<p class=\"align-left\">As the name implies, software encryption uses features of encryption software to encrypt your data. Cryptosoft typically relies on a password; give the right password, and your files will be decrypted, otherwise they remain locked. With encryption enabled, it is passed through a special algorithm that scrambles your data as it is written to disk. The same software then unscrambles data as it is read from the disk for an authenticated user.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Pros.</span>Crypto programs is typically quite cheap to implement, making it very popular with developers. In addition, software-based encryption routines do not require any additional hardware.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cons.</span>Types of encryption software is only as secure as the rest of your computer or smartphone. If a hacker can crack your password, the encryption is immediately undone.<br />Software encryption tools also share the processing resources of your computer, which can cause the entire machine to slow down as data is encrypted/decrypted. You will also find that opening and closing encrypted files is much slower than normal because the process is relatively resource intensive, particularly for higher levels of encryption</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Hardware encryption</span></h1>\r\n<p class=\"align-left\">At the heart of hardware encryption is a separate processor dedicated to the task of authentication and encryption. Hardware encryption is increasingly common on mobile devices. <br />The encryption protection technology still relies on a special key to encrypt and decrypt data, but this is randomly generated by the encryption processor. Often times, hardware encryption devices replace traditional passwords with biometric logons (like fingerprints) or a PIN number that is entered on an attached keypad<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Pros.</span>Hardware offers strong encryption, safer than software solutions because the encryption process is separate from the rest of the machine. This makes it much harder to intercept or break. </p>\r\n<p class=\"align-left\">The use of a dedicated processor also relieves the burden on the rest of your device, making the encryption and decryption process much faster.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cons.</span>Typically, hardware-based encrypted storage is much more expensive than a software encryption tools. <br />If the hardware decryption processor fails, it becomes extremely hard to access your information.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">The Data Recovery Challenge. </span>Encrypted data is a challenge to recover. Even by recovering the raw sectors from a failed drive, it is still encrypted, which means it is still unreadable. </p>\r\n<p class=\"align-left\">Hardware encrypted devices don’t typically have these additional recovery options. Many have a design to prevent decryption in the event of a component failure, stopping hackers from disassembling them. The fastest and most effective way to deal with data loss on an encrypted device is to ensure you have a complete backup stored somewhere safe. For your PC, this may mean copying data to another encrypted device. For other devices, like your smartphone, backing up to the Cloud provides a quick and simple economy copy that you can restore from. As an added bonus, most Cloud services now encrypt their users’ data too. <br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Data_Encryption.png"},{"id":40,"title":"Endpoint security","alias":"endpoint-security","description":"In network security, endpoint security refers to a methodology of protecting the corporate network when accessed via remote devices such as laptops or other wireless and mobile devices. Each device with a remote connecting to the network creates a potential entry point for security threats. Endpoint security is designed to secure each endpoint on the network created by these devices.\r\nUsually, endpoint security is a security system that consists of security software, located on a centrally managed and accessible server or gateway within the network, in addition to client software being installed on each of the endpoints (or devices). The server authenticates logins from the endpoints and also updates the device software when needed. While endpoint security software differs by vendor, you can expect most software offerings to provide antivirus, antispyware, firewall and also a host intrusion prevention system (HIPS).\r\nEndpoint security is becoming a more common IT security function and concern as more employees bring consumer mobile devices to work and companies allow its mobile workforce to use these devices on the corporate network.<br /><br />","materialsDescription":"<span style=\"font-weight: bold;\">What are endpoint devices?</span>\r\nAny device that can connect to the central business network is considered an endpoint. Endpoint devices are potential entry points for cybersecurity threats and need strong protection because they are often the weakest link in network security.\r\n<span style=\"font-weight: bold;\">What is endpoint security management?</span>\r\nA set of rules defining the level of security that each device connected to the business network must comply with. These rules may include using an approved operating system (OS), installing a virtual private network (VPN), or running up-to-date antivirus software. If the device connecting to the network does not have the desired level of protection, it may have to connect via a guest network and have limited network access.\r\n<span style=\"font-weight: bold;\">What is endpoint security software?</span>\r\nPrograms that make sure your devices are protected. Endpoint protection software may be cloud-based and work as SaaS (Software as a Service). Endpoint security software can also be installed on each device separately as a standalone application.\r\n<span style=\"font-weight: bold;\">What is endpoint detection and response (EDR)?</span>\r\nEndpoint detection and response (EDR) solutions analyze files and programs, and report on any threats found. EDR solutions monitor continuously for advanced threats, helping to identify attacks at an early stage and respond rapidly to a range of threats.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Endpoint_security.png"},{"id":204,"title":"Managed Detection and Response","alias":"managed-detection-and-response","description":" MDR, which stands for Managed Detection & Response, is an all-encompassing threat detection system, which arose from the need for small/medium-sized organizations who lack resources to be able to monitor their network systems in-house. It provides a cost-effective alternative to SIEM (Security Information and Event Management).\r\nEveryday, the capabilities of attackers get more sophisticated and the volume of alerts becomes overwhelming and unmanageable. In-house teams might struggle to analyze and log data, which makes it harder than ever to determine if these threats are harmful. MDR can put a stop to attacks before they even happen. MDR technology monitors your systems and detects any unusual behavior, whilst our expert team responds to the threats detected within your business.\r\nMDR offers real-time threat intelligence, and is able to analyse behaviour which can be missed by traditional endpoint security technology. MDR also provides rapid identification of known threats, which in turn minimises overall attacks. Having remote incident investigation will minimise damage to your business, and will allow you to get back to work in no time. It’s important to note that using MDR services will allow third party access to your company's data. You need to consider working with a provider who understands and respects your data policy.","materialsDescription":" <span style=\"font-weight: bold;\">What is Managed Detection and Response?</span>\r\nManaged Detection and Response (MDR) is a managed cybersecurity service that provides intrusion detection of malware and malicious activity in your network, and assists in rapid incident response to eliminate those threats with succinct remediation actions. MDR typically combines a technology solution with outsourced security analysts that extend your technologies and team.\r\n<span style=\"font-weight: bold;\">Isn’t that What MSSPs or Managed SIEMs Do?</span>\r\nNo. Managed Security Service Providers (MSSPs) monitor network security controls and may send alerts when anomalies are identified. MSSPs typically do not investigate the anomalies to eliminate false positives, nor do they respond to real threats. This means that abnormalities in network usage are forwarded to your IT personnel who must then dig through the data to determine if there is a real threat and what to do about it.\r\n<span style=\"font-weight: bold;\">Doesn’t My Firewall Protect My Network?</span>\r\nFirewalls and other preventive forms of cybersecurity are very important and effective at preventing basic cyberattacks. However, over the past decade, it has become clear that preventive cybersecurity technologies are not enough to secure an organization’s network. Further, they are yet another source of alerts, log messages, and events that contribute to the “alert fatigue” being universally suffered today. Recent major hacks such as the Marriot Hack of 2018, the Anthem Hack of 2015, and the Target Hack of 2013 demonstrate how easily cybercriminals can breach networks at enterprise organizations to steal millions of credit card numbers, medical records, and other forms of PII/PHI.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Endpoint_Detection_and_Response.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3456,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/McAfee__logo_.jpg","logo":true,"scheme":false,"title":"McAfee Network Security Platform","vendorVerified":1,"rating":"0.00","implementationsCount":2,"suppliersCount":0,"supplierPartnersCount":110,"alias":"mcafee-network-security-platform","companyTitle":"McAfee","companyTypes":["vendor"],"companyId":184,"companyAlias":"mcafee","description":"<span style=\"color: rgb(97, 97, 97); \">McAfee® Network Security Platform (McAfee NSP) is a next-generation intrusion prevention system (IPS) that discovers and blocks sophisticated malware threats across the network.<br />It utilizes advanced detection and emulation techniques, moving beyond mere pattern matching to defend against stealthy attacks with a high degree of accuracy. To meet the needs of demanding networks, the platform can scale to more than 40 Gbps with a single device. The integrated McAfee solution portfolio streamlines security operations by combining real-time McAfee Global Threat Intelligence feeds with rich contextual data about users, devices, and applications for fast, accurate response to network-borne attacks.<br /><br /><span style=\"font-weight: bold;\">Key Advantages</span><br />■ Quickly detects and blocks threats to protect applications and data<br />■ High-performance, scalable solution for dynamic environments<br />■ Centralized management for visibility and control<br />■ Advanced detection, including signature-less malware analysis<br />■ Inbound and outbound SSL decryption to inspect network traffic<br />■ High-availability and disaster recovery protection<br />■ Virtual appliances also available<br />■ Integrates with McAfee solution portfolio for device-to-cloud security<br /></span><br />","shortDescription":"McAfee Network Security Platform is a next-generation intrusion prevention system (IPS) that redefines how organizations block advanced threats.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":17,"sellingCount":18,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"McAfee Network Security Platform","keywords":"","description":"<span style=\"color: rgb(97, 97, 97); \">McAfee® Network Security Platform (McAfee NSP) is a next-generation intrusion prevention system (IPS) that discovers and blocks sophisticated malware threats across the network.<br />It utilizes advanced detection and emu","og:title":"McAfee Network Security Platform","og:description":"<span style=\"color: rgb(97, 97, 97); \">McAfee® Network Security Platform (McAfee NSP) is a next-generation intrusion prevention system (IPS) that discovers and blocks sophisticated malware threats across the network.<br />It utilizes advanced detection and emu","og:image":"https://old.roi4cio.com/fileadmin/user_upload/McAfee__logo_.jpg"},"eventUrl":"","translationId":3457,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":46,"title":"Data Protection and Recovery Software","alias":"data-protection-and-recovery-software","description":"Data protection and recovery software provide data backup, integrity and security for data backups and it enables timely, reliable and secure backup of data from a host device to destination device. Recently, Data Protection and Recovery Software market are disrupted by innovative technologies such as server virtualization, disk-based backup, and cloud services where emerging players are playing an important role. Tier one players such as IBM, Hewlett Packard Enterprise, EMC Corporation, Symantec Corporation and Microsoft Corporation are also moving towards these technologies through partnerships and acquisitions.\r\nThe major factor driving data protection and recovery software market is the high adoption of cloud-based services and technologies. Many organizations are moving towards the cloud to reduce their operational expenses and to provide real-time access to their employees. However, increased usage of the cloud has increased the risk of data loss and data theft and unauthorized access to confidential information, which increases the demand for data protection and recovery solution suites.","materialsDescription":" \r\n<span style=\"font-weight: bold; \">What is Data recovery?</span>\r\nData recovery is a process of salvaging (retrieving) inaccessible, lost, corrupted, damaged or formatted data from secondary storage, removable media or files, when the data stored in them cannot be accessed in a normal way. The data is most often salvaged from storage media such as internal or external hard disk drives (HDDs), solid-state drives (SSDs), USB flash drives, magnetic tapes, CDs, DVDs, RAID subsystems, and other electronic devices. Recovery may be required due to physical damage to the storage devices or logical damage to the file system that prevents it from being mounted by the host operating system (OS).\r\nThe most common data recovery scenario involves an operating system failure, malfunction of a storage device, logical failure of storage devices, accidental damage or deletion, etc. (typically, on a single-drive, single-partition, single-OS system), in which case the ultimate goal is simply to copy all important files from the damaged media to another new drive. This can be easily accomplished using a Live CD or DVD by booting directly from a ROM instead of the corrupted drive in question. Many Live CDs or DVDs provide a means to mount the system drive and backup drives or removable media, and to move the files from the system drive to the backup media with a file manager or optical disc authoring software. Such cases can often be mitigated by disk partitioning and consistently storing valuable data files (or copies of them) on a different partition from the replaceable OS system files.\r\nAnother scenario involves a drive-level failure, such as a compromised file system or drive partition, or a hard disk drive failure. In any of these cases, the data is not easily read from the media devices. Depending on the situation, solutions involve repairing the logical file system, partition table or master boot record, or updating the firmware or drive recovery techniques ranging from software-based recovery of corrupted data, hardware- and software-based recovery of damaged service areas (also known as the hard disk drive's "firmware"), to hardware replacement on a physically damaged drive which allows for extraction of data to a new drive. If a drive recovery is necessary, the drive itself has typically failed permanently, and the focus is rather on a one-time recovery, salvaging whatever data can be read.\r\nIn a third scenario, files have been accidentally "deleted" from a storage medium by the users. Typically, the contents of deleted files are not removed immediately from the physical drive; instead, references to them in the directory structure are removed, and thereafter space the deleted data occupy is made available for later data overwriting. In the mind of end users, deleted files cannot be discoverable through a standard file manager, but the deleted data still technically exists on the physical drive. In the meantime, the original file contents remain, often in a number of disconnected fragments, and may be recoverable if not overwritten by other data files.\r\nThe term "data recovery" is also used in the context of forensic applications or espionage, where data which have been encrypted or hidden, rather than damaged, are recovered. Sometimes data present in the computer gets encrypted or hidden due to reasons like virus attack which can only be recovered by some computer forensic experts.\r\n<span style=\"font-weight: bold;\">What is a backup?</span>\r\nA backup, or data backup, or the process of backing up, refers to the copying into an archive file of computer data that is already in secondary storage—so that it may be used to restore the original after a data loss event. The verb form is "back up" (a phrasal verb), whereas the noun and adjective form is "backup".\r\nBackups have two distinct purposes. The primary purpose is to recover data after its loss, be it by data deletion or corruption. Data loss can be a common experience of computer users; a 2008 survey found that 66% of respondents had lost files on their home PC. The secondary purpose of backups is to recover data from an earlier time, according to a user-defined data retention policy, typically configured within a backup application for how long copies of data are required. Though backups represent a simple form of disaster recovery and should be part of any disaster recovery plan, backups by themselves should not be considered a complete disaster recovery plan. One reason for this is that not all backup systems are able to reconstitute a computer system or other complex configuration such as a computer cluster, active directory server, or database server by simply restoring data from a backup.\r\nSince a backup system contains at least one copy of all data considered worth saving, the data storage requirements can be significant. Organizing this storage space and managing the backup process can be a complicated undertaking. A data repository model may be used to provide structure to the storage. Nowadays, there are many different types of data storage devices that are useful for making backups. There are also many different ways in which these devices can be arranged to provide geographic redundancy, data security, and portability.\r\nBefore data are sent to their storage locations, they are selected, extracted, and manipulated. Many different techniques have been developed to optimize the backup procedure. These include optimizations for dealing with open files and live data sources as well as compression, encryption, and de-duplication, among others. Every backup scheme should include dry runs that validate the reliability of the data being backed up. It is important to recognize the limitations and human factors involved in any backup scheme.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Data_Protection_and_Recovery_Software__1_.png"},{"id":457,"title":"DDoS Protection","alias":"ddos-protection","description":" A denial-of-service attack (DoS attack) is a cyber-attack in which the perpetrator seeks to make a machine or network resource unavailable to its intended users by temporarily or indefinitely disrupting services of a host connected to the Internet. Denial of service is typically accomplished by flooding the targeted machine or resource with superfluous requests in an attempt to overload systems and prevent some or all legitimate requests from being fulfilled.\r\nIn a distributed denial-of-service attack (DDoS attack), the incoming traffic flooding the victim originates from many different sources. This effectively makes it impossible to stop the attack simply by blocking a single source.\r\nA DoS or DDoS attack is analogous to a group of people crowding the entry door of a shop, making it hard for legitimate customers to enter, disrupting trade.\r\nCriminal perpetrators of DoS attacks often target sites or services hosted on high-profile web servers such as banks or credit card payment gateways. Revenge, blackmail and activism can motivate these attacks. ","materialsDescription":" <span style=\"font-weight: bold;\">What are the Different Types of DDoS Attacks?</span>\r\nDistributed Denial of Service attacks vary significantly, and there are thousands of different ways an attack can be carried out (attack vectors), but an attack vector will generally fall into one of three broad categories:\r\n<span style=\"font-weight: bold;\">Volumetric Attacks:</span>\r\nVolumetric attacks attempt to consume the bandwidth either within the target network/service or between the target network/service and the rest of the Internet. These attacks are simply about causing congestion.\r\n<span style=\"font-weight: bold;\">TCP State-Exhaustion Attacks:</span>\r\nTCP State-Exhaustion attacks attempt to consume the connection state tables which are present in many infrastructure components such as load-balancers, firewalls and the application servers themselves. Even high capacity devices capable of maintaining state on millions of connections can be taken down by these attacks.\r\n<span style=\"font-weight: bold;\">Application Layer Attacks:</span>\r\nApplication Layer attacks target some aspect of an application or service at Layer-7. These are the deadliest kind of attacks as they can be very effective with as few as one attacking machine generating a low traffic rate (this makes these attacks very difficult to proactively detect and mitigate). Application layer attacks have come to prevalence over the past three or four years and simple application layer flood attacks (HTTP GET flood etc.) have been some of the most common denials of service attacks seen in the wild.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_DDoS_Protection.png"},{"id":204,"title":"Managed Detection and Response","alias":"managed-detection-and-response","description":" MDR, which stands for Managed Detection & Response, is an all-encompassing threat detection system, which arose from the need for small/medium-sized organizations who lack resources to be able to monitor their network systems in-house. It provides a cost-effective alternative to SIEM (Security Information and Event Management).\r\nEveryday, the capabilities of attackers get more sophisticated and the volume of alerts becomes overwhelming and unmanageable. In-house teams might struggle to analyze and log data, which makes it harder than ever to determine if these threats are harmful. MDR can put a stop to attacks before they even happen. MDR technology monitors your systems and detects any unusual behavior, whilst our expert team responds to the threats detected within your business.\r\nMDR offers real-time threat intelligence, and is able to analyse behaviour which can be missed by traditional endpoint security technology. MDR also provides rapid identification of known threats, which in turn minimises overall attacks. Having remote incident investigation will minimise damage to your business, and will allow you to get back to work in no time. It’s important to note that using MDR services will allow third party access to your company's data. You need to consider working with a provider who understands and respects your data policy.","materialsDescription":" <span style=\"font-weight: bold;\">What is Managed Detection and Response?</span>\r\nManaged Detection and Response (MDR) is a managed cybersecurity service that provides intrusion detection of malware and malicious activity in your network, and assists in rapid incident response to eliminate those threats with succinct remediation actions. MDR typically combines a technology solution with outsourced security analysts that extend your technologies and team.\r\n<span style=\"font-weight: bold;\">Isn’t that What MSSPs or Managed SIEMs Do?</span>\r\nNo. Managed Security Service Providers (MSSPs) monitor network security controls and may send alerts when anomalies are identified. MSSPs typically do not investigate the anomalies to eliminate false positives, nor do they respond to real threats. This means that abnormalities in network usage are forwarded to your IT personnel who must then dig through the data to determine if there is a real threat and what to do about it.\r\n<span style=\"font-weight: bold;\">Doesn’t My Firewall Protect My Network?</span>\r\nFirewalls and other preventive forms of cybersecurity are very important and effective at preventing basic cyberattacks. However, over the past decade, it has become clear that preventive cybersecurity technologies are not enough to secure an organization’s network. Further, they are yet another source of alerts, log messages, and events that contribute to the “alert fatigue” being universally suffered today. Recent major hacks such as the Marriot Hack of 2018, the Anthem Hack of 2015, and the Target Hack of 2013 demonstrate how easily cybercriminals can breach networks at enterprise organizations to steal millions of credit card numbers, medical records, and other forms of PII/PHI.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Endpoint_Detection_and_Response.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3215,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Enterprise_Manager.png","logo":true,"scheme":false,"title":"Oracle Enterprise Manager","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-enterprise-manager","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<span style=\"color: rgb(97, 97, 97); \">Oracle Enterprise Manager (OEM or EM) is a set of web-based tools aimed at managing software and hardware produced by Oracle Corporation as well as by some non-Oracle entities.</span>\r\n<span style=\"font-weight: bold; \"><span style=\"color: rgb(97, 97, 97); \">Modern Systems Management</span></span>\r\nAs an IT operations professional, your job is more critical than ever because cloud operations are now a fact of life. From managing on-premises assets to deploying and managing new applications to the cloud, Oracle provides a comprehensive solution for managing your environments with Oracle Management Cloud and Oracle Enterprise Manager.\r\nOracle Enterprise Manager has traditionally provided deep management for the Oracle stack using an on-premises delivery method. Oracle Management Cloud is our next-generation, cloud-based management offering powered by machine learning and big data analytics.\r\n<span style=\"font-weight: bold; \">An Extensive Portfolio of Management Solutions</span>\r\n<span style=\"font-weight: bold; \">Cloud Management</span>\r\nFor existing Oracle Enterprise Manager customers, managing cloud assets is possible right within the cloud control user interface. For new customers, the easiest way to monitor cloud assets is to use Oracle Management Cloud.\r\n<span style=\"font-weight: bold; \">Application Management</span>\r\nManage Oracle packaged applications, including - but not limited to - Oracle E-Business Suite, Siebel, PeopleSoft, JD Edwards EnterpriseOne, Tax and Utilities, Oracle Communications applications, and Primavera.\r\n<span style=\"font-weight: bold; \">Middleware Management</span>\r\nOracle Enterprise Manager provides a comprehensive management solution for Oracle WebLogic Server, Oracle Fusion Middleware, and non-Oracle middleware technology such as Apache Tomcat, JBoss Application Server, and IBM WebSphere Application Server. The solution offers capabilities spanning configuration and compliance management, patching, provisioning, and performance management, as well as administration and auditing.\r\n<span style=\"font-weight: bold; \">Database Management</span>\r\nTake advantage of Oracle&rsquo;s time-tested and popular solutions including Diagnostics Pack, Tuning Pack, Real Application Testing, and related technologies to manage Oracle Databases.\r\n<span style=\"font-weight: bold; \">Hardware and Virtualization Management</span>\r\nManage physical and virtual server environments including Oracle Solaris and Oracle Linux operating systems and virtual environments (Solaris Zones and OVM for SPARC).\r\n<span style=\"font-weight: bold; \">Application Performance Management</span>\r\nManage web and Java applications built on Oracle WebLogic Server and Oracle Databases. Monitor web browser activity and application transactions to optimize user experience and application performance.\r\n<span style=\"font-weight: bold; \">Application Quality Management</span>\r\nA complete testing solution for Oracle Database, Oracle packaged applications, and custom web applications.\r\n<span style=\"font-weight: bold; \">Engineered Systems Management</span>\r\nManage Exadata Database Machine with comprehensive lifecycle management, from monitoring to management and ongoing maintenance.\r\n<span style=\"font-weight: bold; \">Lifecycle Management</span>\r\nPowerful capabilities to aid consolidation, enforce standardization, and deploy automation.\r\n<span style=\"font-weight: bold;\">Heterogeneous Management</span>\r\nExtend Oracle Enterprise Manager to monitor non-Oracle technologies. For customers new to Oracle Enterprise Manager, please review Oracle Management Cloud for cloud-based monitoring of heterogeneous environments.","shortDescription":"Enterprise Manager allows administrators to manage the work of complex information systems built primarily on the basis of Oracle technologies, including software products from other companies.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":3,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Enterprise Manager","keywords":"","description":"<span style=\"color: rgb(97, 97, 97); \">Oracle Enterprise Manager (OEM or EM) is a set of web-based tools aimed at managing software and hardware produced by Oracle Corporation as well as by some non-Oracle entities.</span>\r\n<span style=\"font-weight: bold; \"><s","og:title":"Oracle Enterprise Manager","og:description":"<span style=\"color: rgb(97, 97, 97); \">Oracle Enterprise Manager (OEM or EM) is a set of web-based tools aimed at managing software and hardware produced by Oracle Corporation as well as by some non-Oracle entities.</span>\r\n<span style=\"font-weight: bold; \"><s","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Enterprise_Manager.png"},"eventUrl":"","translationId":3216,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":243,"title":"Database Development and Management Tools","alias":"database-development-and-management-tools","description":" Many companies create various multi-functional applications to facilitate the management, development and administration of databases.\r\nMost relational databases consist of two separate components: a “back-end” where data is stored and a “front-end” —a user interface for interacting with data. This type of design is smart enough, as it parallels a two-level programming model that separates the data layer from the user interface and allows you to concentrate the software market directly on improving its products. This model opens doors for third parties who create their own applications for interacting with various databases.\r\nDatabase development tools can be used to create varieties of the following programs:\r\n<ul><li>client programs;</li><li>database servers and their individual components;</li><li>custom applications.</li></ul>\r\nThe programs of the first and second types are rather small since they are intended mainly for system programmers. The third type packages are much larger, but smaller than full-featured DBMS.\r\nThe development tools for custom applications include programming systems, various program libraries for various programming languages, and development automation packages (including client-server systems).<br />Database management system, abbr. DBMS (Eng. Database Management System, abbr. DBMS) - a set of software and linguistic tools for general or special purposes, providing management of the creation and use of databases.\r\nDBMS - a set of programs that allow you to create a database (DB) and manipulate data (insert, update, delete and select). The system ensures the safety, reliability of storage and data integrity, as well as provides the means to administer the database.","materialsDescription":" <span style=\"font-weight: bold;\">The main functions of the DBMS:</span>\r\n<ul><li>data management in external memory (on disk);</li><li>data management in RAM using disk cache;</li><li>change logging, backup and recovery of databases after failures;</li><li>support for database languages (data definition language, data manipulation language).</li></ul>\r\n<span style=\"font-weight: bold;\">The composition of the DBMS:</span>\r\nUsually, a modern DBMS contains the following components:\r\n<ul><li>the core, which is responsible for managing data in external and RAM and logging;</li><li>database language processor, which provides the optimization of requests for the extraction and modification of data and the creation, as a rule, of a machine-independent executable internal code;</li><li>a run-time support subsystem that interprets data manipulation programs that create a user interface with a DBMS;<br />service programs (external utilities) that provide a number of additional capabilities for maintaining an information system.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Database_Development_and_Management_Tools.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":5520,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/IBM.png","logo":true,"scheme":false,"title":"IBM Proventia Network IPS","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":100,"alias":"ibm-proventia-network-ips","companyTitle":"IBM","companyTypes":["supplier","vendor"],"companyId":177,"companyAlias":"ibm","description":"The <b>IBM Proventia Network Intrusion Prevention System (IPS)</b> is designed to block Internet threats before they adversely affect your business. This system protects all three network levels: the internal perimeter, the external perimeter, and the remote segments. Featuring proprietary technology that combines performance that matches the speed of data transmission over the network, intelligent security features and multi-level security, IBM Internet Security Systems (ISS) provides proactive protection - protection against the threat before it reaches its goal. \r\n<ul> <li>Performance </li> <li> Security </li> <li> Reliability </li> <li> Implementation </li> <li> Management </li> <li> Confidentiality.</li> </ul>\r\n<b>Do not compromise when it comes to protection or performance</b>\r\nSecurity should increase network performance, not decrease it. The specialized device Proventia Network IPS has high bandwidth, low latency and long uptime, which ensures efficient and safe network operation. It has the following distinctive features:\r\n<ul> <li>Wide bandwidth range (10 Mbps - 5 Gbps) </li> <li> Intelligent in-depth packet inspection using FlowSmart technology </li> <li> Low latency </li> <li> Data transmission in case of system error or power outages</li> </ul>\r\nSecurity is only achieved with proactive protection. The Proventia Network IPS is designed to protect networks from all types of attacks, including: \r\n<ul> <li> Network worms </li> <li> spyware attacks </li> <li> P2P applications </li> <li> denial of service (DOS) and distributed attacks ( DDOS) </li> <li> cross-site scripting </li> <li> SQL injection </li> <li> phishing </li> <li> buffer overflow attacks </li> <li> tracking paths in web server directories</li> </ul>","shortDescription":"Securing networks with the IBM Proventia Network Intrusion Prevention System","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":4,"sellingCount":3,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"IBM Proventia Network IPS","keywords":"","description":"The <b>IBM Proventia Network Intrusion Prevention System (IPS)</b> is designed to block Internet threats before they adversely affect your business. This system protects all three network levels: the internal perimeter, the external perimeter, and the remote s","og:title":"IBM Proventia Network IPS","og:description":"The <b>IBM Proventia Network Intrusion Prevention System (IPS)</b> is designed to block Internet threats before they adversely affect your business. This system protects all three network levels: the internal perimeter, the external perimeter, and the remote s","og:image":"https://old.roi4cio.com/fileadmin/user_upload/IBM.png"},"eventUrl":"","translationId":5521,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3217,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/HPE_Apollo_4000.jpg","logo":true,"scheme":false,"title":"HPE Apollo 4000 Systems","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":451,"alias":"hpe-apollo-4000-systems","companyTitle":"Hewlett Packard Enterprise","companyTypes":["supplier","vendor"],"companyId":172,"companyAlias":"hewlett-packard-enterprise","description":"HPE Apollo 4000 systems are specifically optimised to service the data storage-centric workloads that are key to digital transformation – big data analytics and software-defined storage.\r\n<span style=\"font-weight: bold; \">Purpose-built for data storage-centric workloads</span>\r\nSecurely store and efficiently analyse your rapidly growing volumes of data for business value – all while meeting your data centre operations challenges – with Apollo 4000 systems.\r\n\r\n<span style=\"font-weight: bold; \">The Apollo 4000 portfolio</span>\r\nDensity-optimised platforms for data storage-centric workloads\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">HPE Apollo 4200 server</span></span>\r\nThe improved system architecture of this Gen10 server yields accelerated workload performance and enhanced security. The industry’s most versatile 2U platform, it delivers up to 28 LFF or 54 SFF drives in an easily serviceable, standard rack-depth chassis.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">HPE Apollo 4510 system</span></span>\r\nThis system delivers the optimal feature set for enterprise data centre deployments at petabyte scale, including server-based object storage and secondary storage. It accommodates up to 60 LFF drives loaded into two front-accessible drawers for easy serviceability, all in a 4U standard-depth rack.\r\n\r\n<span style=\"font-weight: bold; \">Technical overview</span>\r\n<span style=\"font-weight: bold; \">Form factor</span>\r\n<ul><li>2U chassis (Apollo 4200)</li><li>4U chassis (Apollo 4510)</li></ul>\r\n<span style=\"font-weight: bold; \">Storage</span>\r\n<ul><li>Support for SAS, SATA, NVMe, and SSDs</li><li>Up to 28 LFF and 54 SFF drives in 2U (Apollo 4200)</li><li>Up to 60 LFF drives in 4U (Apollo 4510)</li></ul>\r\n<span style=\"font-weight: bold; \">CPU</span>\r\n<ul><li>Up to 2 Intel Xeon Scalable Processor</li></ul>\r\n<span style=\"font-weight: bold; \">Memory</span>\r\n<ul><li>Up to 1024 GB DDR4 memory (16 DIMMs)</li></ul>\r\n\r\n<br /><span style=\"font-weight: bold;\">HPE Apollo 4000 systems in action:</span>\r\n<span style=\"font-weight: bold;\">Big data and analytics solutions</span>\r\nAccelerate business insights and gain a competitive advantage – choose from multiple, modular Hadoop reference architectures to increase operational efficiencies, influence product development and quality, and securely manage big data workloads.\r\n<span style=\"font-weight: bold;\">General file and object storage</span>\r\nDrive value to your organisation and effectively address unstructured data storage requirements with Apollo-based file and object storage solutions spanning your needs from affordable NAS to durable petabyte-scale storage.\r\n<span style=\"font-weight: bold;\">High-performance computing and AI storage</span>\r\nProviding the necessary high-speed concurrent access to data, HPE offers a comprehensive portfolio of dedicated storage products that enable the full power of HPC by supporting clustered computing and distributed parallel computing.","shortDescription":"Apollo 4000 Systems are the servers and the systems that are purpose-built for big data analytics, software-defined storage, backup and archive, and other data storage-intensive workloads.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":19,"sellingCount":7,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"HPE Apollo 4000 Systems","keywords":"","description":"HPE Apollo 4000 systems are specifically optimised to service the data storage-centric workloads that are key to digital transformation – big data analytics and software-defined storage.\r\n<span style=\"font-weight: bold; \">Purpose-built for data storage-centric","og:title":"HPE Apollo 4000 Systems","og:description":"HPE Apollo 4000 systems are specifically optimised to service the data storage-centric workloads that are key to digital transformation – big data analytics and software-defined storage.\r\n<span style=\"font-weight: bold; \">Purpose-built for data storage-centric","og:image":"https://old.roi4cio.com/fileadmin/user_upload/HPE_Apollo_4000.jpg"},"eventUrl":"","translationId":3218,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":519,"title":"Density Optimized Server","alias":"density-optimized-server","description":" The high-density server system is a modern concept of building an economical and scalable computing equipment subsystem within the data processing center (hereinafter referred to as the data center).\r\nThe high-density server system includes server equipment, modules of the organization of network interaction, technologies of resource virtualization and has constructive opportunities to install all the components of a modern data center within a single structural unit (chassis).\r\nThe virtualization tools used and the adaptive management system combines the high-density server system resources for collective use in processing various combinations of workloads.\r\nThe high-density server system in the information system infrastructure allows achieving significant cost savings by compacting components and reducing the number of cable connections, jointly managing systems, using virtualization tools, reducing power and cooling costs, simplifying deployment and the possibility of rapid interchangeability of server equipment.\r\nThe high-density server system can be used as a subsystem of corporate data centers, as well as act as a computing center for an information system of a small company, thanks to its design features and applied technologies.","materialsDescription":" <span style=\"font-weight: bold;\">The High-Density Server System Structure</span>\r\nThe composition of the high-density server system includes:\r\n<ul><li>server equipment;</li><li>interconnect modules;</li><li>software (software);</li><li>management subsystem the high-density server system.</li></ul>\r\nConstructive the high-density server system is designed to install servers of special performance, called the "blade" (from the English "blade"). At the level of the system and application software, the “blade” does not differ from a typical server installed in a standard mounting rack.\r\nSSVP includes a universal chassis with redundant input-output systems, power, cooling and control, as well as blade servers and storage of similar performance. The use of the high-density server system means the provision of a functional management subsystem and services for installation, launch and maintenance.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Density_Optimized_Server.png"},{"id":35,"title":"Server","alias":"server","description":"In computing, a server is a computer program or a device that provides functionality for other programs or devices, called "clients". This architecture is called the client–server model, and a single overall computation is distributed across multiple processes or devices. Servers can provide various functionalities, often called "services", such as sharing data or resources among multiple clients, or performing computation for a client. A single server can serve multiple clients, and a single client can use multiple servers. A client process may run on the same device or may connect over a network to a server on a different device. Typical servers are database servers, file servers, mail servers, print servers, web servers, game servers, and application servers.\r\nClient–server systems are today most frequently implemented by (and often identified with) the request–response model: a client sends a request to the server, which performs some action and sends a response back to the client, typically with a result or acknowledgement. Designating a computer as "server-class hardware" implies that it is specialized for running servers on it. This often implies that it is more powerful and reliable than standard personal computers, but alternatively, large computing clusters may be composed of many relatively simple, replaceable server components.\r\nStrictly speaking, the term server refers to a computer program or process (running program). Through metonymy, it refers to a device used for (or a device dedicated to) running one or several server programs. On a network, such a device is called a host. In addition to server, the words serve and service (as noun and as verb) are frequently used, though servicer and servant are not. The word service (noun) may refer to either the abstract form of functionality, e.g. Web service. Alternatively, it may refer to a computer program that turns a computer into a server, e.g. Windows service. Originally used as "servers serve users" (and "users use servers"), in the sense of "obey", today one often says that "servers serve data", in the same sense as "give". For instance, web servers "serve web pages to users" or "service their requests".\r\nThe server is part of the client–server model; in this model, a server serves data for clients. The nature of communication between a client and server is request and response. This is in contrast with peer-to-peer model in which the relationship is on-demand reciprocation. In principle, any computerized process that can be used or called by another process (particularly remotely, particularly to share a resource) is a server, and the calling process or processes is a client. Thus any general purpose computer connected to a network can host servers. For example, if files on a device are shared by some process, that process is a file server. Similarly, web server software can run on any capable computer, and so a laptop or a personal computer can host a web server.\r\nWhile request–response is the most common client–server design, there are others, such as the publish–subscribe pattern. In the publish–subscribe pattern, clients register with a pub–sub server, subscribing to specified types of messages; this initial registration may be done by request–response. Thereafter, the pub–sub server forwards matching messages to the clients without any further requests: the server pushes messages to the client, rather than the client pulling messages from the server as in request–response.","materialsDescription":" <span style=\"font-weight: bold;\">What is a server?</span>\r\nA server is a software or hardware device that accepts and responds to requests made over a network. The device that makes the request, and receives a response from the server, is called a client. On the Internet, the term "server" commonly refers to the computer system which receives a request for a web document and sends the requested information to the client.\r\n<span style=\"font-weight: bold;\">What are they used for?</span>\r\nServers are used to manage network resources. For example, a user may set up a server to control access to a network, send/receive an e-mail, manage print jobs, or host a website. They are also proficient at performing intense calculations. Some servers are committed to a specific task, often referred to as dedicated. However, many servers today are shared servers which can take on the responsibility of e-mail, DNS, FTP, and even multiple websites in the case of a web server.\r\n<span style=\"font-weight: bold;\">Why are servers always on?</span>\r\nBecause they are commonly used to deliver services that are constantly required, most servers are never turned off. Consequently, when servers fail, they can cause the network users and company many problems. To alleviate these issues, servers are commonly set up to be fault-tolerant.\r\n<span style=\"font-weight: bold;\">What are the examples of servers?</span>\r\nThe following list contains links to various server types:\r\n<ul><li>Application server;</li><li>Blade server;</li><li>Cloud server;</li><li>Database server;</li><li>Dedicated server;</li><li>Domain name service;</li><li>File server;</li><li>Mail server;</li><li>Print server;</li><li>Proxy server;</li><li>Standalone server;</li><li>Web server.</li></ul>\r\n<span style=\"font-weight: bold;\">How do other computers connect to a server?</span>\r\nWith a local network, the server connects to a router or switch that all other computers on the network use. Once connected to the network, other computers can access that server and its features. For example, with a web server, a user could connect to the server to view a website, search, and communicate with other users on the network.\r\nAn Internet server works the same way as a local network server, but on a much larger scale. The server is assigned an IP address by InterNIC, or by a web host.\r\nUsually, users connect to a server using its domain name, which is registered with a domain name registrar. When users connect to the domain name (such as "computerhope.com"), the name is automatically translated to the server's IP address by a DNS resolver.\r\nThe domain name makes it easier for users to connect to the server because the name is easier to remember than an IP address. Also, domain names enable the server operator to change the IP address of the server without disrupting the way that users access the server. The domain name can always remain the same, even if the IP address changes.\r\n<span style=\"font-weight: bold;\">Where are servers stored?</span>\r\nIn a business or corporate environment, a server and other network equipment are often stored in a closet or glasshouse. These areas help isolate sensitive computers and equipment from people who should not have access to them.\r\nServers that are remote or not hosted on-site are located in a data center. With these types of servers, the hardware is managed by another company and configured remotely by you or your company.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Server.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":5013,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/dell_emc_product.jpg","logo":true,"scheme":false,"title":"Dell EMC SourceOne","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":59,"alias":"dell-emc-sourceone","companyTitle":"Dell EMC","companyTypes":["vendor"],"companyId":955,"companyAlias":"dell-emc","description":"Dell EMC SourceOne data archiving enables organizations to efficiently capture, index, store, manage, retrieve and dispose both structured and unstructured data to meet enterprise needs. SourceOne provides seamless access to archive content from email, file, and Microsoft SharePoint. It ultimately helps companies reduce IT, operational, and labor costs, as well as meet both corporate management and regulatory requirements needs.\r\nSourceOne provides tools to accelerate search of unstructured content, increasing accuracy of discovery against deduplicated, centralized archives.<br />\r\n<span style=\"font-weight: bold; \">Key offerings:</span>\r\n<ul><li>Dell EMC SourceOne Email Management for Microsoft Exchange</li></ul>\r\n<ul><li>Dell EMC SourceOne Email Management for IBM Lotus Notes Domino</li></ul>\r\n<ul><li>Dell EMC SourceOne for File Systems</li></ul>\r\n<ul><li>Dell EMC SourceOne for Microsoft SharePoint</li></ul>\r\n<span style=\"font-weight: bold;\">Additional offerings:</span><br />\r\n\r\n<ul><li>Dell EMC SourceOne Discovery Manager</li></ul>\r\n<ul><li>Dell EMC SourceOne Email Supervisor</li></ul>\r\n\r\n<span style=\"font-weight: bold;\">BENEFITS</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Reduce Cost</span></span><br />\r\nSourceOne helps to reduce the overall cost of data ownership in two ways. It reduces primary storage cost by archiving aged email and information content to the less costly storage tiers and reduces the costs associated with data and information discovery during legal and eDiscovery processes.<br /><br /><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Take Control of PST Files</span></span><br />\r\nSourceOne provides users unlimited mailboxes and improves server performance by eliminating duplicated, scattered PST files. Properly managing PST files minimizes the chance of critical business data loss and organizational compliance failures.<br /><br /><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Reduce Legal and Compliance Risks</span></span><br />\r\nWhen it comes to litigation readiness, speed and efficiency matter. SourceOne allows users to properly index and search relevant business data with ElasticSearch technology and web-version Discovery Manager for quick litigation and compliance readiness.","shortDescription":"Dell EMC SOURCEONE: Email and Information Archiving for Storage and Discovery","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":15,"sellingCount":11,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Dell EMC SourceOne","keywords":"","description":"Dell EMC SourceOne data archiving enables organizations to efficiently capture, index, store, manage, retrieve and dispose both structured and unstructured data to meet enterprise needs. SourceOne provides seamless access to archive content from email, file, a","og:title":"Dell EMC SourceOne","og:description":"Dell EMC SourceOne data archiving enables organizations to efficiently capture, index, store, manage, retrieve and dispose both structured and unstructured data to meet enterprise needs. SourceOne provides seamless access to archive content from email, file, a","og:image":"https://old.roi4cio.com/fileadmin/user_upload/dell_emc_product.jpg"},"eventUrl":"","translationId":5014,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":307,"title":"Archiving Software","alias":"archiving-software","description":" Enterprise <span style=\"font-weight: bold;\">archiving software </span>is designed to assist in storing a company’s structured and unstructured data. By incorporating unstructured data (e.g., email messages and media files), enterprise information archiving software provides more complete archives of business data across the board. Data can be stored on premise with local data servers or on cloud servers, or using a hybrid of the two. These solutions are used throughout a business by any employee, since all teams should be archiving their data for, at minimum, auditing purposes. Data archiving software are typically implemented and maintained by a company’s data team, and they can be used by companies of any size.\r\nWhile similar to a backup software solution, archiving solution handles the original data as opposed to a copy of that data. To qualify for the data archiving solutions category, a product must: \r\n<ul><li>Store both structured and unstructured data</li><li>Provide data management options for archived data</li><li>Protect access to archived data</li></ul>","materialsDescription":"<h1 class=\"align-center\"> What is Archiving Software?</h1>\r\nArchiving Software supports enterprises in retaining and rapidly retrieving structured and unstructured data over time while complying with security standards and the like. File archiving may include images, messages (e.g. IMs, social media posts, etc.), emails, and content from web pages and social sites. Compliant data retention may require retaining data in its native form and context so that it can be understood.\r\nAlso called Enterprise Information Archiving (EIA), archiving software is designed to meet discovery requirements. That means that the archive must be searchable so that all stored data can be retrieved with context intact.\r\nArchiving software is most commonly a requirement for banking institutions and governments. More stringent privacy laws means that EIA has become a concern for private corporations as well. Archiving software will contain features overlapping Enterprise Search, Data Governance and eDiscovery, and some features in common with ECM.\r\n<h1 class=\"align-center\">What’s the Difference: Backup vs Archive</h1>\r\nBackups and archives serve different functions, yet it’s common to hear the terms used interchangeably in cloud storage. \r\nA <span style=\"font-weight: bold;\">backup </span>is a copy of your data that is made to protect against loss of that data. Typically, backups are made on a regular basis according to a time schedule or when the original data changes. The original data is not deleted, but older backups are often deleted in favor of newer backups.<br /><span style=\"font-weight: bold;\">The goal of a backup</span> is to make a copy of anything in current use that can’t afford to be lost. A backup of a desktop or mobile device might include just the user data so that a previous version of a file can be recovered if necessary.\r\nOn these types of devices an assumption is often made that the OS and applications can easily be restored from original sources if necessary (and/or that restoring an OS to a new device could lead to significant corruption issues). In a virtual server environment, a backup could include.\r\nAn <span style=\"font-weight: bold;\">archive </span>is a copy of data made for long-term storage and reference. The original data may or may not be deleted from the source system after the archive copy is made and stored, though it is common for the archive to be the only copy of the data. \r\nIn contrast to a backup whose purpose is to be able to return a computer or file system to a state it existed in previously, <span style=\"font-weight: bold;\">data archiving can have multiple purposes</span>. An archiving system can provide an individual or organization with a permanent record of important papers, legal documents, correspondence, and other matters.\r\nOften, archive program is used to meet information retention requirements for corporations and businesses. If a dispute or inquiry arises about a business practice, contract, financial transaction, or employee, the records pertaining to that subject can be obtained from the archive.\r\nAn archive is frequently used to ease the burden on faster and more frequently accessed data storage systems. Older data that is unlikely to be needed often is put on systems that don’t need to have the speed and accessibility of systems that contain data still in use. Archival storage systems are usually less expensive, as well, so a strong motivation is to save money on data storage.\r\nArchives are often created based on the age of the data or whether the project the data belongs to is still active. Data archiving solutions might send data to an archive if it hasn’t been accessed in a specified amount of time, when it has reached a certain age, if a person is no longer with the organization, or the files have been marked for storage because the project has been completed or closed.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Archiving_Software.png"},{"id":301,"title":"Storage Software","alias":"storage-software","description":"Sooner or later, your small business will need more space for data storage. Information in the form of e-mails, documents, presentations, databases, graphics, audio files and spreadsheets is the lifeblood of most companies, and the applications that run and protect your business require a lot of disk space. In addition, a number of trends are fueling our growing hunger for storage:\r\n<ul><li>Recent government regulations, such as Sarbanes-Oxley, require businesses to maintain and back up a variety of data they might have otherwise deleted.</li><li>For legal reasons, many small businesses are now archiving e-mail messages dating back five or more years.</li><li>The pervasiveness of viruses and spyware requires ever-more vigilant backups--which requires ever-more storage capacity.</li><li>Each new version of a software application or operating system demands more hard-drive real estate than its predecessor.</li><li>The growing need to store large media files, such as video, and make them available to users on a network is generating demand for more sophisticated storage solutions.</li></ul>\r\nStoring information and managing its storage is critical to a company's behind-the-scenes success. Fortunately, there are many storage solutions software available.\r\n<span style=\"font-weight: bold; \">Online storage or Cloud Storage. </span>Cloud storage is storage space on commercial data center accessible from any computer with Internet access. Data storage programs are usually provided by a service provider. A limited storage space may be provided free with more space available for a subscription fee. Examples of service providers are Amazon S3, Google Drive, Sky Drive etc. \r\nBy backing up your most important files to a secure, remote server, you're protecting the data stored at your place of business. With cloud storage management software you can easily share large files with clients, partners and others by providing them with password-protected access to your online storage service, thereby eliminating the need to e-mail those large files. \r\n<span style=\"font-weight: bold; \">Network-attached storage software.</span>Network-attached storage (NAS) provides fast, simple, reliable access to data in an IP networking environment. Those storage software solutions can also offload file serving from other servers on your network, thereby increasing performance. A network storage software system allows you to consolidate storage, thereby increasing efficiency and reducing costs; simplify storage administration and data backup and recovery; and allow for easy scaling to meet growing storage requirements.\r\n<span style=\"font-weight: bold; \">Storage virtualization software.</span>The management of storage and data is becoming difficult and time consuming. Storage management tools helps to address this problem by facilitating easy backup, archiving and recovery tasks by consuming less time. Storage virtualization aggregates the functions and hides the actual complexity of the storage area network (SAN).\r\nStorage virtualization can be applied to any level of a SAN. The virtualization techniques can also be applied to different storage functions such as physical storage, RAID groups, logical unit numbers (LUNs), LUN subdivisions, storage zones and logical volumes, etc. ","materialsDescription":"<h1 class=\"align-center\"> Things You Need to Know About Data Storage Management</h1>\r\n<span style=\"font-weight: bold; \">Know your data.</span> When formulating your data storage management policy, ask the following questions:\r\n<ul><li>How soon do I need the data back if lost?</li><li>How fast do I need to access the data?</li><li>How long do I need to retain data?</li><li>How secure does it need to be?</li><li>What regulatory requirements need to be adhered to?</li></ul>\r\n<span style=\"font-weight: bold; \">Don't neglect unstructured data.</span>Think about how you might want to combine multi-structured data from your transactional systems with semi-structured or unstructured data from your email servers, network file systems, etc.\r\n<span style=\"font-weight: bold; \">Establish a data retention policy.</span> Setting the right data retention policies is a necessity for both internal data governance and legal compliance.\r\n<span style=\"font-weight: bold; \">Look for a solution that fits your data, not the other way around.</span> The storage and backup solutions you choose should be optimized for mobile and virtual platforms, in addition to desktops and laptops -- and provide a consistent experience across any platform, including mobile editing capabilities and intuitive experience across mobile devices, virtual desktops or desktops.\r\n<span style=\"font-weight: bold; \">Make sure your data is secure.</span> When managing data within any IT environment,software storage's security has to be the first priority. The data also needs to be encrypted so it cannot be read or used by unscrupulous third parties if it ever falls out of possession or is hacked (which does happen).\r\n<h1 class=\"align-center\">What is Self-Storage Software?</h1>\r\nA typical self-storage management software is a system that provides ability to manage storage units and their state (available, rented, reserved or disabled), customers with their balance and reporting. Self-storage management software can also have additional features such as point of sale, customer notes, digital signature, insurance, payment processing, accounting, etc.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Storage_Software__1_.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":5025,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/dell_emc_product.jpg","logo":true,"scheme":false,"title":"Dell EMC Networker","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":59,"alias":"dell-emc-networker","companyTitle":"Dell EMC","companyTypes":["vendor"],"companyId":955,"companyAlias":"dell-emc","description":"Whether your organization is a small office or a large data center, leverages on-premises resources or applications in the cloud, NetWorker provides a common user experience to protect your data. \r\n<span style=\"font-weight: bold;\">Centralized Backup and Recovery</span><br />\r\nNetWorker delivers centralized backup and recovery operations for complete control of data protection across diverse computing and storage environments.\r\n<ul><li>Virtual and physical environments</li></ul>\r\n<ul><li>Critical business applications</li></ul>\r\n<ul><li>Storage area networks (SANs), network-attached storage (NAS), and direct-attached storage (DAS).</li></ul>\r\n<ul><li>Backup storage options including, tape drives and libraries, virtual tape libraries, disk arrays, deduplication storage systems, and object storage in the cloud.</li></ul>\r\n<span style=\"font-weight: bold;\">Performance and Security</span><br />\r\nNetWorker delivers enterprise-class performance and security to meet even the most demanding service level requirements.<br />Integration with advanced technologies such as array-based snapshots (both block and file) and the VMware vStorage APIs for Data Protection provides fast, efficient, and non-disruptive backup.<br />\r\nSuperb performance includes:\r\n<ul><li>Deploy a vProxy in less than 5 minutes</li></ul>\r\n<ul><li>Protect thousands of virtual machines with a single server</li></ul>\r\n<ul><li>Protect thousands of virtual machines through a single vCenter</li></ul>\r\n<ul><li>Support for 256-bit AES encryption</li></ul>\r\n<ul><li>Secure lockbox control</li></ul>\r\n<ul><li>Enhanced user authentication</li></ul>\r\n<ul><li>Role based authorization </li></ul>\r\n<span style=\"font-weight: bold;\"><br /></span>\r\n<span style=\"font-weight: bold;\">BENEFITS</span><br />\r\nCENTRALIZED MANAGEMENT\r\n<ul><li>Simplifies and automates backup and recovery operations</li></ul>\r\n<ul><li>Integration with DPC offers centralized alerting, reporting and search</li></ul>\r\n<ul><li>Management of Data Domain from within the NetWorker UI</li></ul>\r\nDATA DOMAIN INTEGRATION\r\n<ul><li>Enables long-term retention of backups to the cloud with Data Domain Cloud Tier</li></ul>\r\n<ul><li>Instant access and recovery of VMware Image backups</li></ul>\r\n<ul><li>Reduce infrastructure utilization and cost</li></ul>\r\nCLOUD BACKUP AND RECOVERY\r\n<ul><li>Cost effective backup to object storage in the cloud</li></ul>\r\n<ul><li>Simplified deployment in native cloud formats</li></ul>\r\n<ul><li>Flexible backup and recovery for Azure Stack </li></ul>","shortDescription":"Dell EMC Networker unified data backup and recovery software includes a range of data protection options across physical and virtual environments.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":13,"sellingCount":7,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Dell EMC Networker","keywords":"","description":"Whether your organization is a small office or a large data center, leverages on-premises resources or applications in the cloud, NetWorker provides a common user experience to protect your data. \r\n<span style=\"font-weight: bold;\">Centralized Backup and Recove","og:title":"Dell EMC Networker","og:description":"Whether your organization is a small office or a large data center, leverages on-premises resources or applications in the cloud, NetWorker provides a common user experience to protect your data. \r\n<span style=\"font-weight: bold;\">Centralized Backup and Recove","og:image":"https://old.roi4cio.com/fileadmin/user_upload/dell_emc_product.jpg"},"eventUrl":"","translationId":5026,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":46,"title":"Data Protection and Recovery Software","alias":"data-protection-and-recovery-software","description":"Data protection and recovery software provide data backup, integrity and security for data backups and it enables timely, reliable and secure backup of data from a host device to destination device. Recently, Data Protection and Recovery Software market are disrupted by innovative technologies such as server virtualization, disk-based backup, and cloud services where emerging players are playing an important role. Tier one players such as IBM, Hewlett Packard Enterprise, EMC Corporation, Symantec Corporation and Microsoft Corporation are also moving towards these technologies through partnerships and acquisitions.\r\nThe major factor driving data protection and recovery software market is the high adoption of cloud-based services and technologies. Many organizations are moving towards the cloud to reduce their operational expenses and to provide real-time access to their employees. However, increased usage of the cloud has increased the risk of data loss and data theft and unauthorized access to confidential information, which increases the demand for data protection and recovery solution suites.","materialsDescription":" \r\n<span style=\"font-weight: bold; \">What is Data recovery?</span>\r\nData recovery is a process of salvaging (retrieving) inaccessible, lost, corrupted, damaged or formatted data from secondary storage, removable media or files, when the data stored in them cannot be accessed in a normal way. The data is most often salvaged from storage media such as internal or external hard disk drives (HDDs), solid-state drives (SSDs), USB flash drives, magnetic tapes, CDs, DVDs, RAID subsystems, and other electronic devices. Recovery may be required due to physical damage to the storage devices or logical damage to the file system that prevents it from being mounted by the host operating system (OS).\r\nThe most common data recovery scenario involves an operating system failure, malfunction of a storage device, logical failure of storage devices, accidental damage or deletion, etc. (typically, on a single-drive, single-partition, single-OS system), in which case the ultimate goal is simply to copy all important files from the damaged media to another new drive. This can be easily accomplished using a Live CD or DVD by booting directly from a ROM instead of the corrupted drive in question. Many Live CDs or DVDs provide a means to mount the system drive and backup drives or removable media, and to move the files from the system drive to the backup media with a file manager or optical disc authoring software. Such cases can often be mitigated by disk partitioning and consistently storing valuable data files (or copies of them) on a different partition from the replaceable OS system files.\r\nAnother scenario involves a drive-level failure, such as a compromised file system or drive partition, or a hard disk drive failure. In any of these cases, the data is not easily read from the media devices. Depending on the situation, solutions involve repairing the logical file system, partition table or master boot record, or updating the firmware or drive recovery techniques ranging from software-based recovery of corrupted data, hardware- and software-based recovery of damaged service areas (also known as the hard disk drive's "firmware"), to hardware replacement on a physically damaged drive which allows for extraction of data to a new drive. If a drive recovery is necessary, the drive itself has typically failed permanently, and the focus is rather on a one-time recovery, salvaging whatever data can be read.\r\nIn a third scenario, files have been accidentally "deleted" from a storage medium by the users. Typically, the contents of deleted files are not removed immediately from the physical drive; instead, references to them in the directory structure are removed, and thereafter space the deleted data occupy is made available for later data overwriting. In the mind of end users, deleted files cannot be discoverable through a standard file manager, but the deleted data still technically exists on the physical drive. In the meantime, the original file contents remain, often in a number of disconnected fragments, and may be recoverable if not overwritten by other data files.\r\nThe term "data recovery" is also used in the context of forensic applications or espionage, where data which have been encrypted or hidden, rather than damaged, are recovered. Sometimes data present in the computer gets encrypted or hidden due to reasons like virus attack which can only be recovered by some computer forensic experts.\r\n<span style=\"font-weight: bold;\">What is a backup?</span>\r\nA backup, or data backup, or the process of backing up, refers to the copying into an archive file of computer data that is already in secondary storage—so that it may be used to restore the original after a data loss event. The verb form is "back up" (a phrasal verb), whereas the noun and adjective form is "backup".\r\nBackups have two distinct purposes. The primary purpose is to recover data after its loss, be it by data deletion or corruption. Data loss can be a common experience of computer users; a 2008 survey found that 66% of respondents had lost files on their home PC. The secondary purpose of backups is to recover data from an earlier time, according to a user-defined data retention policy, typically configured within a backup application for how long copies of data are required. Though backups represent a simple form of disaster recovery and should be part of any disaster recovery plan, backups by themselves should not be considered a complete disaster recovery plan. One reason for this is that not all backup systems are able to reconstitute a computer system or other complex configuration such as a computer cluster, active directory server, or database server by simply restoring data from a backup.\r\nSince a backup system contains at least one copy of all data considered worth saving, the data storage requirements can be significant. Organizing this storage space and managing the backup process can be a complicated undertaking. A data repository model may be used to provide structure to the storage. Nowadays, there are many different types of data storage devices that are useful for making backups. There are also many different ways in which these devices can be arranged to provide geographic redundancy, data security, and portability.\r\nBefore data are sent to their storage locations, they are selected, extracted, and manipulated. Many different techniques have been developed to optimize the backup procedure. These include optimizations for dealing with open files and live data sources as well as compression, encryption, and de-duplication, among others. Every backup scheme should include dry runs that validate the reliability of the data being backed up. It is important to recognize the limitations and human factors involved in any backup scheme.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Data_Protection_and_Recovery_Software__1_.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4772,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Dell_EMC_PowerEdge_MX_IO_Modules.jpg","logo":true,"scheme":false,"title":"Dell EMC PowerEdge MX I/O Modules","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":59,"alias":"dell-emc-poweredge-mx-io-modules","companyTitle":"Dell EMC","companyTypes":["vendor"],"companyId":955,"companyAlias":"dell-emc","description":"<span style=\"font-weight: bold;\">SmartFabric Services</span>\r\nRobust yet simple fabric automation that goes beyond the ordinary\r\n<ul><li>Plug and Play fabric deployment with simplified I/O Aggregation providing a single pane of glass view</li><li>Physical topology validation and compliance checking</li><li>Automated per-VLAN Quality of Service assignment based on traffic types</li><li>Self-healing fabric detects misconfigurations and link failure conditions and adjusts where possible</li></ul>\r\n<span style=\"font-weight: bold;\">Scalable fabric architecture</span>\r\nMulti-chassis scalable fabric architecture that can grow with your specific needs\r\n<ul><li>Fabric expansion capability using 25GbE connectivity across multiple chassis</li><li>Single networking domain across the fabric providing a single pane of glass view</li><li>SmartFabric Services provides a robust fabric-level automation framework</li></ul>\r\n<span style=\"font-weight: bold;\">The power of open choice</span>\r\nAn array of hardware platforms, operating systems and management services\r\n<ul><li>Choice of unique Open Networking modular switches</li><li>Choice of Dell EMC OS10 or select 3rd party OS’s</li><li>Choice of leveraging standards-based open automation tools</li></ul>\r\n<span style=\"font-weight: bold;\">Highest performance connectivity</span>\r\nOptimum connectivity to servers and storage platforms in the chassis for demanding workloads\r\n<ul><li>High-performance 25GbE and 32G FC connectivity within the chassis</li><li>High throughput and low latency performance throughout the chassis</li><li>Multi-rate 100GbE uplinks to data center leaf/spine fabric</li></ul>","shortDescription":"Maximize the demanding connectivity needs of today’s data center workloads while also lowering overall costs and network management complexity.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":18,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Dell EMC PowerEdge MX I/O Modules","keywords":"","description":"<span style=\"font-weight: bold;\">SmartFabric Services</span>\r\nRobust yet simple fabric automation that goes beyond the ordinary\r\n<ul><li>Plug and Play fabric deployment with simplified I/O Aggregation providing a single pane of glass view</li><li>Physical topo","og:title":"Dell EMC PowerEdge MX I/O Modules","og:description":"<span style=\"font-weight: bold;\">SmartFabric Services</span>\r\nRobust yet simple fabric automation that goes beyond the ordinary\r\n<ul><li>Plug and Play fabric deployment with simplified I/O Aggregation providing a single pane of glass view</li><li>Physical topo","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Dell_EMC_PowerEdge_MX_IO_Modules.jpg"},"eventUrl":"","translationId":4773,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":35,"title":"Server","alias":"server","description":"In computing, a server is a computer program or a device that provides functionality for other programs or devices, called "clients". This architecture is called the client–server model, and a single overall computation is distributed across multiple processes or devices. Servers can provide various functionalities, often called "services", such as sharing data or resources among multiple clients, or performing computation for a client. A single server can serve multiple clients, and a single client can use multiple servers. A client process may run on the same device or may connect over a network to a server on a different device. Typical servers are database servers, file servers, mail servers, print servers, web servers, game servers, and application servers.\r\nClient–server systems are today most frequently implemented by (and often identified with) the request–response model: a client sends a request to the server, which performs some action and sends a response back to the client, typically with a result or acknowledgement. Designating a computer as "server-class hardware" implies that it is specialized for running servers on it. This often implies that it is more powerful and reliable than standard personal computers, but alternatively, large computing clusters may be composed of many relatively simple, replaceable server components.\r\nStrictly speaking, the term server refers to a computer program or process (running program). Through metonymy, it refers to a device used for (or a device dedicated to) running one or several server programs. On a network, such a device is called a host. In addition to server, the words serve and service (as noun and as verb) are frequently used, though servicer and servant are not. The word service (noun) may refer to either the abstract form of functionality, e.g. Web service. Alternatively, it may refer to a computer program that turns a computer into a server, e.g. Windows service. Originally used as "servers serve users" (and "users use servers"), in the sense of "obey", today one often says that "servers serve data", in the same sense as "give". For instance, web servers "serve web pages to users" or "service their requests".\r\nThe server is part of the client–server model; in this model, a server serves data for clients. The nature of communication between a client and server is request and response. This is in contrast with peer-to-peer model in which the relationship is on-demand reciprocation. In principle, any computerized process that can be used or called by another process (particularly remotely, particularly to share a resource) is a server, and the calling process or processes is a client. Thus any general purpose computer connected to a network can host servers. For example, if files on a device are shared by some process, that process is a file server. Similarly, web server software can run on any capable computer, and so a laptop or a personal computer can host a web server.\r\nWhile request–response is the most common client–server design, there are others, such as the publish–subscribe pattern. In the publish–subscribe pattern, clients register with a pub–sub server, subscribing to specified types of messages; this initial registration may be done by request–response. Thereafter, the pub–sub server forwards matching messages to the clients without any further requests: the server pushes messages to the client, rather than the client pulling messages from the server as in request–response.","materialsDescription":" <span style=\"font-weight: bold;\">What is a server?</span>\r\nA server is a software or hardware device that accepts and responds to requests made over a network. The device that makes the request, and receives a response from the server, is called a client. On the Internet, the term "server" commonly refers to the computer system which receives a request for a web document and sends the requested information to the client.\r\n<span style=\"font-weight: bold;\">What are they used for?</span>\r\nServers are used to manage network resources. For example, a user may set up a server to control access to a network, send/receive an e-mail, manage print jobs, or host a website. They are also proficient at performing intense calculations. Some servers are committed to a specific task, often referred to as dedicated. However, many servers today are shared servers which can take on the responsibility of e-mail, DNS, FTP, and even multiple websites in the case of a web server.\r\n<span style=\"font-weight: bold;\">Why are servers always on?</span>\r\nBecause they are commonly used to deliver services that are constantly required, most servers are never turned off. Consequently, when servers fail, they can cause the network users and company many problems. To alleviate these issues, servers are commonly set up to be fault-tolerant.\r\n<span style=\"font-weight: bold;\">What are the examples of servers?</span>\r\nThe following list contains links to various server types:\r\n<ul><li>Application server;</li><li>Blade server;</li><li>Cloud server;</li><li>Database server;</li><li>Dedicated server;</li><li>Domain name service;</li><li>File server;</li><li>Mail server;</li><li>Print server;</li><li>Proxy server;</li><li>Standalone server;</li><li>Web server.</li></ul>\r\n<span style=\"font-weight: bold;\">How do other computers connect to a server?</span>\r\nWith a local network, the server connects to a router or switch that all other computers on the network use. Once connected to the network, other computers can access that server and its features. For example, with a web server, a user could connect to the server to view a website, search, and communicate with other users on the network.\r\nAn Internet server works the same way as a local network server, but on a much larger scale. The server is assigned an IP address by InterNIC, or by a web host.\r\nUsually, users connect to a server using its domain name, which is registered with a domain name registrar. When users connect to the domain name (such as "computerhope.com"), the name is automatically translated to the server's IP address by a DNS resolver.\r\nThe domain name makes it easier for users to connect to the server because the name is easier to remember than an IP address. Also, domain names enable the server operator to change the IP address of the server without disrupting the way that users access the server. The domain name can always remain the same, even if the IP address changes.\r\n<span style=\"font-weight: bold;\">Where are servers stored?</span>\r\nIn a business or corporate environment, a server and other network equipment are often stored in a closet or glasshouse. These areas help isolate sensitive computers and equipment from people who should not have access to them.\r\nServers that are remote or not hosted on-site are located in a data center. With these types of servers, the hardware is managed by another company and configured remotely by you or your company.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Server.png"},{"id":471,"title":"Hardware","alias":"hardware","description":" Computer hardware includes the physical, tangible parts or components of a computer, such as the cabinet, central processing unit, monitor, keyboard, computer data storage, graphics card, sound card, speakers and motherboard. By contrast, software is instructions that can be stored and run by hardware. Hardware is so-termed because it is "hard" or rigid with respect to changes or modifications; whereas software is "soft" because it is easy to update or change. Intermediate between software and hardware is "firmware", which is software that is strongly coupled to the particular hardware of a computer system and thus the most difficult to change but also among the most stable with respect to consistency of interface. The progression from levels of "hardness" to "softness" in computer systems parallels a progression of layers of abstraction in computing.\r\nHardware is typically directed by the software to execute any command or instruction. A combination of hardware and software forms a usable computing system, although other systems exist with only hardware components.\r\nThe template for all modern computers is the Von Neumann architecture, detailed in a 1945 paper by Hungarian mathematician John von Neumann. This describes a design architecture for an electronic digital computer with subdivisions of a processing unit consisting of an arithmetic logic unit and processor registers, a control unit containing an instruction register and program counter, a memory to store both data and instructions, external mass storage, and input and output mechanisms. The meaning of the term has evolved to mean a stored-program computer in which an instruction fetch and a data operation cannot occur at the same time because they share a common bus. This is referred to as the Von Neumann bottleneck and often limits the performance of the system.","materialsDescription":" <span style=\"font-weight: bold; \">What does Hardware (H/W) mean?</span>\r\nHardware (H/W), in the context of technology, refers to the physical elements that make up a computer or electronic system and everything else involved that is physically tangible. This includes the monitor, hard drive, memory and CPU. Hardware works hand-in-hand with firmware and software to make a computer function.\r\n<span style=\"font-weight: bold; \">What are the types of computer systems?</span>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Personal computer</span></span>\r\nThe personal computer, also known as the PC, is one of the most common types of computer due to its versatility and relatively low price. Laptops are generally very similar, although they may use lower-power or reduced size components, thus lower performance.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Case</span></span>\r\nThe computer case encloses and holds most of the components of the system. It provides mechanical support and protection for internal elements such as the motherboard, disk drives, and power supplies, and controls and directs the flow of cooling air over internal components. The case is also part of the system to control electromagnetic interference radiated by the computer, and protects internal parts from electrostatic discharge. Large tower cases provide extra internal space for multiple disk drives or other peripherals and usually stand on the floor, while desktop cases provide less expansion room. All-in-one style designs include a video display built into the same case. Portable and laptop computers require cases that provide impact protection for the unit. A current development in laptop computers is a detachable keyboard, which allows the system to be configured as a touch-screen tablet. Hobbyists may decorate the cases with colored lights, paint, or other features, in an activity called case modding.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Power supply</span></span>\r\nA power supply unit (PSU) converts alternating current (AC) electric power to low-voltage direct current (DC) power for the internal components of the computer. Laptops are capable of running from a built-in battery, normally for a period of hours. The PSU typically uses a switched-mode power supply (SMPS), with power MOSFETs (power metal–oxide–semiconductor field-effect transistors) used in the converters and regulator circuits of the SMPS.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Motherboard</span></span>\r\nThe motherboard is the main component of a computer. It is a board with integrated circuitry that connects the other parts of the computer including the CPU, the RAM, the disk drives (CD, DVD, hard disk, or any others) as well as any peripherals connected via the ports or the expansion slots. The integrated circuit (IC) chips in a computer typically contain billions of tiny metal–oxide–semiconductor field-effect transistors (MOSFETs).\r\nComponents directly attached to or to part of the motherboard include:\r\n<ul><li><span style=\"font-weight: bold; \">The CPU (central processing unit)</span>, which performs most of the calculations which enable a computer to function, and is referred to as the brain of the computer which get a hold of program instruction from random-access memory (RAM), interprets and processes it and then send it backs to computer result so that the relevant components can carry out the instructions. The CPU is a microprocessor, which is fabricated on a metal–oxide–semiconductor (MOS) integrated circuit (IC) chip. It is usually cooled by a heat sink and fan, or water-cooling system. Most newer CPU include an on-die graphics processing unit (GPU). The clock speed of CPU governs how fast it executes instructions, and is measured in GHz; typical values lie between 1 GHz and 5 GHz. Many modern computers have the option to overclock the CPU which enhances performance at the expense of greater thermal output and thus a need for improved cooling.</li><li><span style=\"font-weight: bold; \">The chipset</span>, which includes the north bridge, mediates communication between the CPU and the other components of the system, including main memory; as well as south bridge, which is connected to the north bridge, and supports auxiliary interfaces and buses; and, finally, a Super I/O chip, connected through the south bridge, which supports the slowest and most legacy components like serial ports, hardware monitoring and fan control.</li><li><span style=\"font-weight: bold; \">Random-access memory (RAM)</span>, which stores the code and data that are being actively accessed by the CPU. For example, when a web browser is opened on the computer it takes up memory; this is stored in the RAM until the web browser is closed. It is typically a type of dynamic RAM (DRAM), such as synchronous DRAM (SDRAM), where MOS memory chips store data on memory cells consisting of MOSFETs and MOS capacitors. RAM usually comes on dual in-line memory modules (DIMMs) in the sizes of 2GB, 4GB, and 8GB, but can be much larger.</li><li><span style=\"font-weight: bold; \">Read-only memory (ROM)</span>, which stores the BIOS that runs when the computer is powered on or otherwise begins execution, a process known as Bootstrapping, or "booting" or "booting up". The ROM is typically a nonvolatile BIOS memory chip, which stores data on floating-gate MOSFET memory cells.</li><li><span style=\"font-weight: bold; \">The BIOS (Basic Input Output System)</span> includes boot firmware and power management firmware. Newer motherboards use Unified Extensible Firmware Interface (UEFI) instead of BIOS.</li><li><span style=\"font-weight: bold; \">Buses</span> that connect the CPU to various internal components and to expand cards for graphics and sound.</li><li><span style=\"font-weight: bold; \">The CMOS</span> (complementary MOS) battery, which powers the CMOS memory for date and time in the BIOS chip. This battery is generally a watch battery.</li><li><span style=\"font-weight: bold; \">The video card</span> (also known as the graphics card), which processes computer graphics. More powerful graphics cards are better suited to handle strenuous tasks, such as playing intensive video games or running computer graphics software. A video card contains a graphics processing unit (GPU) and video memory (typically a type of SDRAM), both fabricated on MOS integrated circuit (MOS IC) chips.</li><li><span style=\"font-weight: bold; \">Power MOSFETs</span> make up the voltage regulator module (VRM), which controls how much voltage other hardware components receive.</li></ul>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Expansion cards</span></span>\r\nAn expansion card in computing is a printed circuit board that can be inserted into an expansion slot of a computer motherboard or backplane to add functionality to a computer system via the expansion bus. Expansion cards can be used to obtain or expand on features not offered by the motherboard.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Storage devices</span></span>\r\nA storage device is any computing hardware and digital media that is used for storing, porting and extracting data files and objects. It can hold and store information both temporarily and permanently, and can be internal or external to a computer, server or any similar computing device. Data storage is a core function and fundamental component of computers.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Fixed media</span></span>\r\nData is stored by a computer using a variety of media. Hard disk drives (HDDs) are found in virtually all older computers, due to their high capacity and low cost, but solid-state drives (SSDs) are faster and more power efficient, although currently more expensive than hard drives in terms of dollar per gigabyte, so are often found in personal computers built post-2007. SSDs use flash memory, which stores data on MOS memory chips consisting of floating-gate MOSFET memory cells. Some systems may use a disk array controller for greater performance or reliability.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Removable media</span></span>\r\nTo transfer data between computers, an external flash memory device (such as a memory card or USB flash drive) or optical disc (such as a CD-ROM, DVD-ROM or BD-ROM) may be used. Their usefulness depends on being readable by other systems; the majority of machines have an optical disk drive (ODD), and virtually all have at least one Universal Serial Bus (USB) port.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Input and output peripherals</span></span>\r\nInput and output devices are typically housed externally to the main computer chassis. The following are either standard or very common to many computer systems.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Input</span></span>\r\nInput devices allow the user to enter information into the system, or control its operation. Most personal computers have a mouse and keyboard, but laptop systems typically use a touchpad instead of a mouse. Other input devices include webcams, microphones, joysticks, and image scanners.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Output device</span></span>\r\nOutput devices display information in a human readable form. Such devices could include printers, speakers, monitors or a Braille embosser.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Mainframe computer</span></span>\r\nA mainframe computer is a much larger computer that typically fills a room and may cost many hundreds or thousands of times as much as a personal computer. They are designed to perform large numbers of calculations for governments and large enterprises.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Departmental computing</span></span>\r\nIn the 1960s and 1970s, more and more departments started to use cheaper and dedicated systems for specific purposes like process control and laboratory automation.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Supercomputer</span></span>\r\nA supercomputer is superficially similar to a mainframe, but is instead intended for extremely demanding computational tasks. As of June 2018, the fastest supercomputer on the TOP500supercomputer list is the Summit, in the United States, with a LINPACK benchmarkscore of 122.3 PFLOPS Light, by around 29 PFLOPS.\r\nThe term supercomputer does not refer to a specific technology. Rather it indicates the fastest computations available at any given time. In mid 2011, the fastest supercomputers boasted speeds exceeding one petaflop, or 1 quadrillion (10^15 or 1,000 trillion) floating point operations per second. Supercomputers are fast but extremely costly, so they are generally used by large organizations to execute computationally demanding tasks involving large data sets. Supercomputers typically run military and scientific applications. Although costly, they are also being used for commercial applications where huge amounts of data must be analyzed. For example, large banks employ supercomputers to calculate the risks and returns of various investment strategies, and healthcare organizations use them to analyze giant databases of patient data to determine optimal treatments for various diseases and problems incurring to the country. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Hardware.jpg"},{"id":513,"title":"Networking","alias":"networking","description":" Networking hardware, also known as network equipment or computer networking devices, are electronic devices which are required for communication and interaction between devices on a computer network. Specifically, they mediate data transmission in a computer network. Units which are the last receiver or generate data are called hosts or data terminal equipment.\r\nNetworking devices may include gateways, routers, network bridges, modems, wireless access points, networking cables, line drivers, switches, hubs, and repeaters; and may also include hybrid network devices such as multilayer switches, protocol converters, bridge routers, proxy servers, firewalls, network address translators, multiplexers, network interface controllers, wireless network interface controllers, ISDN terminal adapters and other related hardware.\r\nThe most common kind of networking hardware today is a copper-based Ethernet adapter which is a standard inclusion on most modern computer systems. Wireless networking has become increasingly popular, especially for portable and handheld devices.\r\nOther networking hardware used in computers includes data center equipment (such as file servers, database servers and storage areas), network services (such as DNS, DHCP, email, etc.) as well as devices which assure content delivery.\r\nTaking a wider view, mobile phones, tablet computers and devices associated with the internet of things may also be considered networking hardware. As technology advances and IP-based networks are integrated into building infrastructure and household utilities, network hardware will become an ambiguous term owing to the vastly increasing number of network capable endpoints.","materialsDescription":" <span style=\"font-weight: bold;\">What is network equipment?</span>\r\nNetwork equipment - devices necessary for the operation of a computer network, for example: a router, switch, hub, patch panel, etc. You can distinguish between active and passive network equipment.\r\n<span style=\"font-weight: bold;\">What is an active network equipment?</span>\r\nActive networking equipment is equipment followed by some “smart” feature. That is, a router, switch (switch), etc. are active network equipment.\r\n<span style=\"font-weight: bold;\">What is passive network equipment?</span>\r\nPassive network equipment - equipment not endowed with "intellectual" features. For example - cable system: cable (coaxial and twisted pair (UTP/STP)), plug / socket (RG58, RJ45, RJ11, GG45), repeater (repeater), patch panel, hub (hub), balun (balun) for coaxial cables (RG-58), etc. Also, passive equipment can include mounting cabinets and racks, telecommunication cabinets.\r\n<span style=\"font-weight: bold;\">What are the main network components?</span>\r\nThe main components of the network are workstations, servers, transmission media (cables) and network equipment.\r\n<span style=\"font-weight: bold;\">What are workstations?</span>\r\nWorkstations are network computers where network users implement application tasks.\r\n<span style=\"font-weight: bold;\">What are network servers?</span>\r\nNetwork servers - hardware and software systems that perform the functions of controlling the distribution of network shared resources. A server can be any computer connected to the network on which the resources used by other devices on the local network are located. As the server hardware, fairly powerful computers are used.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Networking.png"},{"id":4,"title":"Data center","alias":"data-center","description":" A data center (or datacenter) is a facility composed of networked computers and storage that businesses or other organizations use to organize, process, store and disseminate large amounts of data. A business typically relies heavily upon the applications, services and data contained within a data center, making it a focal point and critical asset for everyday operations.\r\nData centers are not a single thing, but rather, a conglomeration of elements. At a minimum, data centers serve as the principal repositories for all manner of IT equipment, including servers, storage subsystems, networking switches, routers and firewalls, as well as the cabling and physical racks used to organize and interconnect the IT equipment. A data center must also contain an adequate infrastructure, such as power distribution and supplemental power subsystems, including electrical switching; uninterruptable power supplies; backup generators and so on; ventilation and data center cooling systems, such as computer room air conditioners; and adequate provisioning for network carrier (telco) connectivity. All of this demands a physical facility with physical security and sufficient physical space to house the entire collection of infrastructure and equipment.","materialsDescription":" <span style=\"font-weight: bold;\">What are the requirements for modern data centers?</span>\r\nModernization and data center transformation enhances performance and energy efficiency.\r\nInformation security is also a concern, and for this reason a data center has to offer a secure environment which minimizes the chances of a security breach. A data center must therefore keep high standards for assuring the integrity and functionality of its hosted computer environment.\r\nIndustry research company International Data Corporation (IDC) puts the average age of a data center at nine years old. Gartner, another research company, says data centers older than seven years are obsolete. The growth in data (163 zettabytes by 2025) is one factor driving the need for data centers to modernize.\r\nFocus on modernization is not new: Concern about obsolete equipment was decried in 2007, and in 2011 Uptime Institute was concerned about the age of the equipment therein. By 2018 concern had shifted once again, this time to the age of the staff: "data center staff are aging faster than the equipment."\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Meeting standards for data centers</span></span>\r\nThe Telecommunications Industry Association's Telecommunications Infrastructure Standard for Data Centers specifies the minimum requirements for telecommunications infrastructure of data centers and computer rooms including single tenant enterprise data centers and multi-tenant Internet hosting data centers. The topology proposed in this document is intended to be applicable to any size data center.\r\nTelcordia GR-3160, NEBS Requirements for Telecommunications Data Center Equipment and Spaces, provides guidelines for data center spaces within telecommunications networks, and environmental requirements for the equipment intended for installation in those spaces. These criteria were developed jointly by Telcordia and industry representatives. They may be applied to data center spaces housing data processing or Information Technology (IT) equipment. The equipment may be used to:\r\n<ul><li>Operate and manage a carrier's telecommunication network</li><li>Provide data center based applications directly to the carrier's customers</li><li>Provide hosted applications for a third party to provide services to their customers</li><li>Provide a combination of these and similar data center applications</li></ul>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Data center transformation</span></span>\r\nData center transformation takes a step-by-step approach through integrated projects carried out over time. This differs from a traditional method of data center upgrades that takes a serial and siloed approach. The typical projects within a data center transformation initiative include standardization/consolidation, virtualization, automation and security.\r\n<ul><li>Standardization/consolidation: Reducing the number of data centers and avoiding server sprawl (both physical and virtual) often includes replacing aging data center equipment, and is aided by standardization.</li><li>Virtualization: Lowers capital and operational expenses, reduce energy consumption. Virtualized desktops can be hosted in data centers and rented out on a subscription basis. Investment bank Lazard Capital Markets estimated in 2008 that 48 percent of enterprise operations will be virtualized by 2012. Gartner views virtualization as a catalyst for modernization.</li><li>Automating: Automating tasks such as provisioning, configuration, patching, release management and compliance is needed, not just when facing fewer skilled IT workers.</li><li>Securing: Protection of virtual systems is integrated with existing security of physical infrastructures.</li></ul>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Machine room</span></span>\r\nThe term "Machine Room" is at times used to refer to the large room within a Data Center where the actual Central Processing Unit is located; this may be separate from where high-speed printers are located. Air conditioning is most important in the machine room.\r\nAside from air-conditioning, there must be monitoring equipment, one type of which is to detect water prior to flood-level situations. One company, for several decades, has had share-of-mind: Water Alert. The company, as of 2018, has 2 competing manufacturers (Invetex, Hydro-Temp) and 3 competing distributors (Longden,Northeast Flooring, Slayton). 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