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HPE is","og:title":"Hewlett Packard Enterprise","og:description":"The Hewlett Packard Enterprise Company (commonly referred to as HPE) is an American multinational enterprise information technology company based in San Jose, California,[2] founded on 1 November 2015 as part of splitting of the Hewlett-Packard company. HPE is","og:image":"https://old.roi4cio.com/uploads/roi/company/HPE_logo.jpeg"},"eventUrl":""}],"products":[{"id":417,"logo":false,"scheme":false,"title":"HPE BladeSystem c7000 Enclosures","vendorVerified":0,"rating":"2.40","implementationsCount":12,"suppliersCount":0,"alias":"hpe-bladesystem-c7000-enclosures","companyTypes":[],"description":"It includes a shared 7.1 Tbps high-speed NonStop mid-plane for wire-once connectivity of server blades to network and shared storage. Power is delivered through a pooled-power backplane, and power input flexibility is provided with choices of single-phase AC input, 3-phase AC input, -48V DC input, and high voltage DC input.\r\n\r\nWhat's new\r\nUniversal high voltage power solution for reduced Datacenter CAPEX &amp; OPEX - 2650W power supply with a wide ranging input supporting 277VAC &amp; 380VDC - Power input module with APP Saf-D-Grid connectors\r\n<span style=\"font-weight: bold;\">Features</span>\r\nExtending the foundation for Converged Infrastructure\r\nThe HP BladeSystem c7000 Enclosure goes beyond just Blade servers. It consolidates server, storage, networking and power management into a single solution that can be managed as a unified environment.\r\nWith demanding workloads, the increased power supply wattage and mid-plane bandwidth aligned with Intelligent Infrastructure technologies such as Platinum Power Supplies, Intelligent Power Module, and Location Discovery Services have enhanced the foundation for converged infrastructure.\r\nHP OneView combines server, storage, and networking with control of your data center environment into a single, integrated management platform architected to deliver lifecycle management for the complete Converged Infrastructure.\r\nWith Onboard Administrator, iLO remote management, and HP OneView you can manage your servers and take complete control regardless of the state of the server operating system.","shortDescription":"The BladeSystem c7000 enclosure provides all the power, cooling, and I/O infrastructure needed to support modular server, interconnect, and storage components today and throughout the next several years. The enclosure is 10U high and holds up to 16 server and/or storage blades plus optional redundant network and storage interconnect modules.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":11,"sellingCount":9,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"HPE BladeSystem c7000 Enclosures","keywords":"input, with, power, management, server, Power, storage, Infrastructure","description":"It includes a shared 7.1 Tbps high-speed NonStop mid-plane for wire-once connectivity of server blades to network and shared storage. Power is delivered through a pooled-power backplane, and power input flexibility is provided with choices of single-phase AC i","og:title":"HPE BladeSystem c7000 Enclosures","og:description":"It includes a shared 7.1 Tbps high-speed NonStop mid-plane for wire-once connectivity of server blades to network and shared storage. Power is delivered through a pooled-power backplane, and power input flexibility is provided with choices of single-phase AC i"},"eventUrl":"","translationId":418,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":517,"title":"Blade System","alias":"blade-system","description":" A blade server is a stripped-down server computer with a modular design optimized to minimize the use of physical space and energy. Blade servers have many components removed to save space, minimize power consumption and other considerations, while still having all the functional components to be considered a computer. Unlike a rack-mount server, a blade server needs a blade enclosure, which can hold multiple blade servers, providing services such as power, cooling, networking, various interconnects and management. Together, blades and the blade enclosure form a blade system. Different blade providers have differing principles regarding what to include in the blade itself, and in the blade system as a whole.\r\nIn a standard server-rack configuration, one rack unit or 1U—19 inches (480 mm) wide and 1.75 inches (44 mm) tall—defines the minimum possible size of any equipment. The principal benefit and justification of blade computing relates to lifting this restriction so as to reduce size requirements. The most common computer rack form-factor is 42U high, which limits the number of discrete computer devices directly mountable in a rack to 42 components. Blades do not have this limitation. As of&nbsp; 2014, densities of up to 180 servers per blade system (or 1440 servers per rack) are achievable with blade systems.\r\nEnclosure (or chassis) performs many of the non-core computing services found in most computers. Non-blade systems typically use bulky, hot and space-inefficient components, and may duplicate these across many computers that may or may not perform at capacity. By locating these services in one place and sharing them among the blade computers, the overall utilization becomes higher. The specifics of which services are provided varies by vendor.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Power.</span></span> Computers operate over a range of DC voltages, but utilities deliver power as AC, and at higher voltages than required within computers. Converting this current requires one or more power supply units (or PSUs). To ensure that the failure of one power source does not affect the operation of the computer, even entry-level servers may have redundant power supplies, again adding to the bulk and heat output of the design.\r\nThe blade enclosure's power supply provides a single power source for all blades within the enclosure. This single power source may come as a power supply in the enclosure or as a dedicated separate PSU supplying DC to multiple enclosures. This setup reduces the number of PSUs required to provide a resilient power supply.\r\nThe popularity of blade servers, and their own appetite for power, has led to an increase in the number of rack-mountable uninterruptible power supply (or UPS) units, including units targeted specifically towards blade servers (such as the BladeUPS).\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Cooling.</span></span> During operation, electrical and mechanical components produce heat, which a system must dissipate to ensure the proper functioning of its components. Most blade enclosures, like most computing systems, remove heat by using fans.\r\nA frequently underestimated problem when designing high-performance computer systems involves the conflict between the amount of heat a system generates and the ability of its fans to remove the heat. The blade's shared power and cooling means that it does not generate as much heat as traditional servers. Newer blade-enclosures feature variable-speed fans and control logic, or even liquid cooling systems that adjust to meet the system's cooling requirements.\r\nAt the same time, the increased density of blade-server configurations can still result in higher overall demands for cooling with racks populated at over 50% full. This is especially true with early-generation blades. In absolute terms, a fully populated rack of blade servers is likely to require more cooling capacity than a fully populated rack of standard 1U servers. This is because one can fit up to 128 blade servers in the same rack that will only hold 42 1U rack mount servers.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Networking.</span></span> Blade servers generally include integrated or optional network interface controllers for Ethernet or host adapters for Fibre Channel storage systems or converged network adapter to combine storage and data via one Fibre Channel over Ethernet interface. In many blades at least one interface is embedded on the motherboard and extra interfaces can be added using mezzanine cards.\r\nA blade enclosure can provide individual external ports to which each network interface on a blade will connect. Alternatively, a blade enclosure can aggregate network interfaces into interconnect devices (such as switches) built into the blade enclosure or in networking blades.\r\nBlade servers function well for specific purposes such as web hosting, virtualization, and cluster computing. Individual blades are typically hot-swappable. As users deal with larger and more diverse workloads, they add more processing power, memory and I/O bandwidth to blade servers. Although blade server technology in theory allows for open, cross-vendor system, most users buy modules, enclosures, racks and management tools from the same vendor.\r\nEventual standardization of the technology might result in more choices for consumers; as of 2009 increasing numbers of third-party software vendors have started to enter this growing field.\r\nBlade servers do not, however, provide the answer to every computing problem. One can view them as a form of productized server-farm that borrows from mainframe packaging, cooling, and power-supply technology. Very large computing tasks may still require server farms of blade servers, and because of blade servers' high power density, can suffer even more acutely from the heating, ventilation, and air conditioning problems that affect large conventional server farms.","materialsDescription":" <span style=\"font-weight: bold;\">What is blade server?</span>\r\nA blade server is a server chassis housing multiple thin, modular electronic circuit boards, known as server blades. Each blade is a server in its own right, often dedicated to a single application. The blades are literally servers on a card, containing processors, memory, integrated network controllers, an optional Fiber Channel host bus adaptor (HBA) and other input/output (IO) ports.\r\nBlade servers allow more processing power in less rack space, simplifying cabling and reducing power consumption. According to a SearchWinSystems.com article on server technology, enterprises moving to blade servers can experience as much as an 85% reduction in cabling for blade installations over conventional 1U or tower servers. With so much less cabling, IT administrators can spend less time managing the infrastructure and more time ensuring high availability.\r\nEach blade typically comes with one or two local ATA or SCSI drives. For additional storage, blade servers can connect to a storage pool facilitated by a network-attached storage (NAS), Fiber Channel, or iSCSI storage-area network (SAN). The advantage of blade servers comes not only from the consolidation benefits of housing several servers in a single chassis, but also from the consolidation of associated resources (like storage and networking equipment) into a smaller architecture that can be managed through a single interface.\r\nA blade server is sometimes referred to as a high-density server and is typically used in a clustering of servers that are dedicated to a single task, such as:\r\n<ul><li>File sharing</li><li>Web page serving and caching</li><li>SSL encrypting of Web communication</li><li>The transcoding of Web page content for smaller displays</li><li>Streaming audio and video content</li></ul>\r\nLike most clustering applications, blade servers can also be managed to include load balancing and failover capabilities.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Blade_System.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":421,"logo":false,"scheme":false,"title":"HPE ProLiant BL Server Blade","vendorVerified":0,"rating":"2.00","implementationsCount":10,"suppliersCount":0,"alias":"hpe-proliant-bl-server-blade","companyTypes":[],"description":"HPE ProLiant BL Server Blade allow you to choose the type of connection and storage.\r\n<span style=\"font-weight: bold; \">Benefits:</span>\r\n- HPE ProLiant BL Server Blade are compact and optimized for rapid deployment and changing of server roles;\r\n- The ideal solution for enterprises and service providers with limited space.\r\n","shortDescription":"HPE ProLiant BL Server Blade with the latest dual-core processors have the same features, capabilities and benefits of rack servers, consuming less energy and are more efficient to use.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":12,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"HPE ProLiant BL Server Blade","keywords":"Blade, ProLiant, Server, ideal, roles, server, changing, solution","description":"HPE ProLiant BL Server Blade allow you to choose the type of connection and storage.\r\n<span style=\"font-weight: bold; \">Benefits:</span>\r\n- HPE ProLiant BL Server Blade are compact and optimized for rapid deployment and changing of server roles;\r\n- The ideal s","og:title":"HPE ProLiant BL Server Blade","og:description":"HPE ProLiant BL Server Blade allow you to choose the type of connection and storage.\r\n<span style=\"font-weight: bold; \">Benefits:</span>\r\n- HPE ProLiant BL Server Blade are compact and optimized for rapid deployment and changing of server roles;\r\n- The ideal s"},"eventUrl":"","translationId":422,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":435,"title":"Rack Server","alias":"rack-server","description":"A rack mount server is a great way to maximize your shelf space by packing a lot of servers into a small space. Rackmount servers are typically easier for administrators to manage due to proximity, modularity and better cable management. Lockable rack cabinet doors and steel server front panels provide an additional level of physical security. Additionally, rack unit designed servers are better able to keep the server components cool than traditional tower form factor. Industry standard 19-inch racks will allow you to easily expand your business without taking up more valuable floor space.\r\nThere is a lot of thought that needs to go into which size rack server is best bet for your project. Both current requirements and future expansion plans need to be taken into account to ensure your server remains capable in the future.\r\nBoth large and small projects can be built on the 1U server platform. &quot;U&quot; stands for unit, “unit”, and this means thickness: server rack 1U = 1.75 inches or 44 mm wide. A reasonable amount of storage can fit within a 1U, processing power has no limits, and some models even allow up to two PCI-Express cards. Modern computer hardware uses much less power than it ever has in the past, which means less heat generation. Some 1U servers to still produce some acoustic noise, but is nowhere near the level of needing earmuffs like the old days. The only reason to go up in size is for additional expansion options.\r\n2U models allow for multiple &quot;low-profile&quot; PCI-Express cards while keeping a compact form factor and also providing some additional storage space. If the plan is to use multiple full height cards, then 3U or 4U servers should be the focus. The 4U models are very popular and offer flexible options. The 3U models do have limitations on expansion card compatibility and are really only for situations where rack space needs to be absolutely optimized (14x3U servers or 10x4U servers can fit in a 42u rack).","materialsDescription":"<span style=\"font-weight: bold;\">What is a ‘rack unit’?</span>\r\nA rack unit is the designated unit of measurement used when describing or quantifying the vertical space you have available in any equipment rack. One unit is equal to 1.75 inches, or 4.45 centimeters. Any equipment that has the ability to be mounted onto a rack is generally designed in a standard size to fit into many different server rack heights. It’s actually been standardized by the Electronic Industries Alliance (EIA). The most common heights are between 8U to 50U, but customization is also a viable option if you’re working with nonstandard sizes.\r\n<span style=\"font-weight: bold;\">Are there any specific ventilation requirements with server racks?</span>\r\nOver 65% of IT equipment failures are directly attributed to inadequate, poorly maintained, or failed air conditioning in the server room. So yes, proper ventilation is a critical part of maintaining any data center. Some cabinet manufacturers construct side panel ventilation instead of front and back ventilation, but experts say it’s inadequate for rack mount servers. This can be especially dangerous if more than one cabinet is being set up at once. The importance of proper ventilation should not be taken lightly, and you should always opt for front to back ventilation except in network applications where the IT equipment exhausts out the side.\r\n<span style=\"font-weight: bold;\">What is meant by ‘server rack depth’?</span>\r\nServer rack depth is a critical aspect of the ventilation process. Connectworld.net says, “Server cabinet depth is important not only because it has to allow room for the depth of the particular equipment to be rack-mounted (deep servers vs. routers or switches), but also it has to allow sufficient room for cables, PDU’s as well as airflow.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Rack_Server.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4826,"logo":false,"scheme":false,"title":"HP ProCurve Switch 5400zl Series","vendorVerified":0,"rating":"0.00","implementationsCount":3,"suppliersCount":0,"alias":"hp-procurve-switch-5400zl-series","companyTypes":[],"description":"The HP ProCurve Switch 5400zl Series consists of the most advanced intelligent switches in the HP ProCurve product line. The 5400zl series includes 6-slot and 12-slot chassis and associated zl modules and bundles. The foundation for all of these switches is a purpose-built, programmable ProVision ASIC that allows the most demanding networking features, such as Quality of Service (QoS) and security, to be implemented in a scalable yet granular fashion. With 10/100, Gigabit and 10-Gigabit interfaces, integrated PoE+ on 10/100 and 10/100/1000Base-T ports, and a choice of form factors, the 5400zl switches offer excellent investment protection, flexibility, and scalability, as well as ease of deployment, operation, and maintenance.\r\n<span style=\"font-weight: bold;\">Key features</span>\r\n<ul><li>Core, distribution, and advanced access layer</li></ul>\r\n<ul><li>Layer 2 to 4 and intelligent edge feature set</li></ul>\r\n<ul><li>Enterprise-class performance and security</li></ul>\r\n<ul><li>HP ProCurve ONE integrated</li></ul>\r\n<ul><li>Scalable 10/100/1000 and 10-GbE connectivity</li></ul>","shortDescription":"The HP ProCurve Switch 5400zl Series consists of the most advanced intelligent switches in the HP ProCurve product line.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":13,"sellingCount":13,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"HP ProCurve Switch 5400zl Series","keywords":"","description":"The HP ProCurve Switch 5400zl Series consists of the most advanced intelligent switches in the HP ProCurve product line. The 5400zl series includes 6-slot and 12-slot chassis and associated zl modules and bundles. The foundation for all of these switches is a ","og:title":"HP ProCurve Switch 5400zl Series","og:description":"The HP ProCurve Switch 5400zl Series consists of the most advanced intelligent switches in the HP ProCurve product line. The 5400zl series includes 6-slot and 12-slot chassis and associated zl modules and bundles. The foundation for all of these switches is a "},"eventUrl":"","translationId":4827,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":513,"title":"Networking","alias":"networking","description":" Networking hardware, also known as network equipment or computer networking devices, are electronic devices which are required for communication and interaction between devices on a computer network. Specifically, they mediate data transmission in a computer network. Units which are the last receiver or generate data are called hosts or data terminal equipment.\r\nNetworking devices may include gateways, routers, network bridges, modems, wireless access points, networking cables, line drivers, switches, hubs, and repeaters; and may also include hybrid network devices such as multilayer switches, protocol converters, bridge routers, proxy servers, firewalls, network address translators, multiplexers, network interface controllers, wireless network interface controllers, ISDN terminal adapters and other related hardware.\r\nThe most common kind of networking hardware today is a copper-based Ethernet adapter which is a standard inclusion on most modern computer systems. Wireless networking has become increasingly popular, especially for portable and handheld devices.\r\nOther networking hardware used in computers includes data center equipment (such as file servers, database servers and storage areas), network services (such as DNS, DHCP, email, etc.) as well as devices which assure content delivery.\r\nTaking a wider view, mobile phones, tablet computers and devices associated with the internet of things may also be considered networking hardware. As technology advances and IP-based networks are integrated into building infrastructure and household utilities, network hardware will become an ambiguous term owing to the vastly increasing number of network capable endpoints.","materialsDescription":" <span style=\"font-weight: bold;\">What is network equipment?</span>\r\nNetwork equipment - devices necessary for the operation of a computer network, for example: a router, switch, hub, patch panel, etc. You can distinguish between active and passive network equipment.\r\n<span style=\"font-weight: bold;\">What is an active network equipment?</span>\r\nActive networking equipment is equipment followed by some “smart” feature. That is, a router, switch (switch), etc. are active network equipment.\r\n<span style=\"font-weight: bold;\">What is passive network equipment?</span>\r\nPassive network equipment - equipment not endowed with &quot;intellectual&quot; features. For example - cable system: cable (coaxial and twisted pair (UTP/STP)), plug / socket (RG58, RJ45, RJ11, GG45), repeater (repeater), patch panel, hub (hub), balun (balun) for coaxial cables (RG-58), etc. Also, passive equipment can include mounting cabinets and racks, telecommunication cabinets.\r\n<span style=\"font-weight: bold;\">What are the main network components?</span>\r\nThe main components of the network are workstations, servers, transmission media (cables) and network equipment.\r\n<span style=\"font-weight: bold;\">What are workstations?</span>\r\nWorkstations are network computers where network users implement application tasks.\r\n<span style=\"font-weight: bold;\">What are network servers?</span>\r\nNetwork servers - hardware and software systems that perform the functions of controlling the distribution of network shared resources. A server can be any computer connected to the network on which the resources used by other devices on the local network are located. As the server hardware, fairly powerful computers are used.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Networking.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"},{"id":8,"title":"Reduce Production Timelines"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":392,"title":"Lengthy production timelines"},{"id":370,"title":"No automated business processes"},{"id":340,"title":"Low quality of customer service"}]}},"categories":[{"id":517,"title":"Blade System","alias":"blade-system","description":" A blade server is a stripped-down server computer with a modular design optimized to minimize the use of physical space and energy. Blade servers have many components removed to save space, minimize power consumption and other considerations, while still having all the functional components to be considered a computer. Unlike a rack-mount server, a blade server needs a blade enclosure, which can hold multiple blade servers, providing services such as power, cooling, networking, various interconnects and management. Together, blades and the blade enclosure form a blade system. Different blade providers have differing principles regarding what to include in the blade itself, and in the blade system as a whole.\r\nIn a standard server-rack configuration, one rack unit or 1U—19 inches (480 mm) wide and 1.75 inches (44 mm) tall—defines the minimum possible size of any equipment. The principal benefit and justification of blade computing relates to lifting this restriction so as to reduce size requirements. The most common computer rack form-factor is 42U high, which limits the number of discrete computer devices directly mountable in a rack to 42 components. Blades do not have this limitation. As of&nbsp; 2014, densities of up to 180 servers per blade system (or 1440 servers per rack) are achievable with blade systems.\r\nEnclosure (or chassis) performs many of the non-core computing services found in most computers. Non-blade systems typically use bulky, hot and space-inefficient components, and may duplicate these across many computers that may or may not perform at capacity. By locating these services in one place and sharing them among the blade computers, the overall utilization becomes higher. The specifics of which services are provided varies by vendor.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Power.</span></span> Computers operate over a range of DC voltages, but utilities deliver power as AC, and at higher voltages than required within computers. Converting this current requires one or more power supply units (or PSUs). To ensure that the failure of one power source does not affect the operation of the computer, even entry-level servers may have redundant power supplies, again adding to the bulk and heat output of the design.\r\nThe blade enclosure's power supply provides a single power source for all blades within the enclosure. This single power source may come as a power supply in the enclosure or as a dedicated separate PSU supplying DC to multiple enclosures. This setup reduces the number of PSUs required to provide a resilient power supply.\r\nThe popularity of blade servers, and their own appetite for power, has led to an increase in the number of rack-mountable uninterruptible power supply (or UPS) units, including units targeted specifically towards blade servers (such as the BladeUPS).\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Cooling.</span></span> During operation, electrical and mechanical components produce heat, which a system must dissipate to ensure the proper functioning of its components. Most blade enclosures, like most computing systems, remove heat by using fans.\r\nA frequently underestimated problem when designing high-performance computer systems involves the conflict between the amount of heat a system generates and the ability of its fans to remove the heat. The blade's shared power and cooling means that it does not generate as much heat as traditional servers. Newer blade-enclosures feature variable-speed fans and control logic, or even liquid cooling systems that adjust to meet the system's cooling requirements.\r\nAt the same time, the increased density of blade-server configurations can still result in higher overall demands for cooling with racks populated at over 50% full. This is especially true with early-generation blades. In absolute terms, a fully populated rack of blade servers is likely to require more cooling capacity than a fully populated rack of standard 1U servers. This is because one can fit up to 128 blade servers in the same rack that will only hold 42 1U rack mount servers.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Networking.</span></span> Blade servers generally include integrated or optional network interface controllers for Ethernet or host adapters for Fibre Channel storage systems or converged network adapter to combine storage and data via one Fibre Channel over Ethernet interface. In many blades at least one interface is embedded on the motherboard and extra interfaces can be added using mezzanine cards.\r\nA blade enclosure can provide individual external ports to which each network interface on a blade will connect. Alternatively, a blade enclosure can aggregate network interfaces into interconnect devices (such as switches) built into the blade enclosure or in networking blades.\r\nBlade servers function well for specific purposes such as web hosting, virtualization, and cluster computing. Individual blades are typically hot-swappable. As users deal with larger and more diverse workloads, they add more processing power, memory and I/O bandwidth to blade servers. Although blade server technology in theory allows for open, cross-vendor system, most users buy modules, enclosures, racks and management tools from the same vendor.\r\nEventual standardization of the technology might result in more choices for consumers; as of 2009 increasing numbers of third-party software vendors have started to enter this growing field.\r\nBlade servers do not, however, provide the answer to every computing problem. One can view them as a form of productized server-farm that borrows from mainframe packaging, cooling, and power-supply technology. Very large computing tasks may still require server farms of blade servers, and because of blade servers' high power density, can suffer even more acutely from the heating, ventilation, and air conditioning problems that affect large conventional server farms.","materialsDescription":" <span style=\"font-weight: bold;\">What is blade server?</span>\r\nA blade server is a server chassis housing multiple thin, modular electronic circuit boards, known as server blades. Each blade is a server in its own right, often dedicated to a single application. The blades are literally servers on a card, containing processors, memory, integrated network controllers, an optional Fiber Channel host bus adaptor (HBA) and other input/output (IO) ports.\r\nBlade servers allow more processing power in less rack space, simplifying cabling and reducing power consumption. According to a SearchWinSystems.com article on server technology, enterprises moving to blade servers can experience as much as an 85% reduction in cabling for blade installations over conventional 1U or tower servers. With so much less cabling, IT administrators can spend less time managing the infrastructure and more time ensuring high availability.\r\nEach blade typically comes with one or two local ATA or SCSI drives. For additional storage, blade servers can connect to a storage pool facilitated by a network-attached storage (NAS), Fiber Channel, or iSCSI storage-area network (SAN). The advantage of blade servers comes not only from the consolidation benefits of housing several servers in a single chassis, but also from the consolidation of associated resources (like storage and networking equipment) into a smaller architecture that can be managed through a single interface.\r\nA blade server is sometimes referred to as a high-density server and is typically used in a clustering of servers that are dedicated to a single task, such as:\r\n<ul><li>File sharing</li><li>Web page serving and caching</li><li>SSL encrypting of Web communication</li><li>The transcoding of Web page content for smaller displays</li><li>Streaming audio and video content</li></ul>\r\nLike most clustering applications, blade servers can also be managed to include load balancing and failover capabilities.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Blade_System.png"},{"id":435,"title":"Rack Server","alias":"rack-server","description":"A rack mount server is a great way to maximize your shelf space by packing a lot of servers into a small space. Rackmount servers are typically easier for administrators to manage due to proximity, modularity and better cable management. Lockable rack cabinet doors and steel server front panels provide an additional level of physical security. Additionally, rack unit designed servers are better able to keep the server components cool than traditional tower form factor. Industry standard 19-inch racks will allow you to easily expand your business without taking up more valuable floor space.\r\nThere is a lot of thought that needs to go into which size rack server is best bet for your project. Both current requirements and future expansion plans need to be taken into account to ensure your server remains capable in the future.\r\nBoth large and small projects can be built on the 1U server platform. &quot;U&quot; stands for unit, “unit”, and this means thickness: server rack 1U = 1.75 inches or 44 mm wide. A reasonable amount of storage can fit within a 1U, processing power has no limits, and some models even allow up to two PCI-Express cards. Modern computer hardware uses much less power than it ever has in the past, which means less heat generation. Some 1U servers to still produce some acoustic noise, but is nowhere near the level of needing earmuffs like the old days. The only reason to go up in size is for additional expansion options.\r\n2U models allow for multiple &quot;low-profile&quot; PCI-Express cards while keeping a compact form factor and also providing some additional storage space. If the plan is to use multiple full height cards, then 3U or 4U servers should be the focus. The 4U models are very popular and offer flexible options. The 3U models do have limitations on expansion card compatibility and are really only for situations where rack space needs to be absolutely optimized (14x3U servers or 10x4U servers can fit in a 42u rack).","materialsDescription":"<span style=\"font-weight: bold;\">What is a ‘rack unit’?</span>\r\nA rack unit is the designated unit of measurement used when describing or quantifying the vertical space you have available in any equipment rack. One unit is equal to 1.75 inches, or 4.45 centimeters. Any equipment that has the ability to be mounted onto a rack is generally designed in a standard size to fit into many different server rack heights. It’s actually been standardized by the Electronic Industries Alliance (EIA). The most common heights are between 8U to 50U, but customization is also a viable option if you’re working with nonstandard sizes.\r\n<span style=\"font-weight: bold;\">Are there any specific ventilation requirements with server racks?</span>\r\nOver 65% of IT equipment failures are directly attributed to inadequate, poorly maintained, or failed air conditioning in the server room. So yes, proper ventilation is a critical part of maintaining any data center. Some cabinet manufacturers construct side panel ventilation instead of front and back ventilation, but experts say it’s inadequate for rack mount servers. This can be especially dangerous if more than one cabinet is being set up at once. The importance of proper ventilation should not be taken lightly, and you should always opt for front to back ventilation except in network applications where the IT equipment exhausts out the side.\r\n<span style=\"font-weight: bold;\">What is meant by ‘server rack depth’?</span>\r\nServer rack depth is a critical aspect of the ventilation process. Connectworld.net says, “Server cabinet depth is important not only because it has to allow room for the depth of the particular equipment to be rack-mounted (deep servers vs. routers or switches), but also it has to allow sufficient room for cables, PDU’s as well as airflow.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Rack_Server.png"},{"id":513,"title":"Networking","alias":"networking","description":" Networking hardware, also known as network equipment or computer networking devices, are electronic devices which are required for communication and interaction between devices on a computer network. Specifically, they mediate data transmission in a computer network. Units which are the last receiver or generate data are called hosts or data terminal equipment.\r\nNetworking devices may include gateways, routers, network bridges, modems, wireless access points, networking cables, line drivers, switches, hubs, and repeaters; and may also include hybrid network devices such as multilayer switches, protocol converters, bridge routers, proxy servers, firewalls, network address translators, multiplexers, network interface controllers, wireless network interface controllers, ISDN terminal adapters and other related hardware.\r\nThe most common kind of networking hardware today is a copper-based Ethernet adapter which is a standard inclusion on most modern computer systems. Wireless networking has become increasingly popular, especially for portable and handheld devices.\r\nOther networking hardware used in computers includes data center equipment (such as file servers, database servers and storage areas), network services (such as DNS, DHCP, email, etc.) as well as devices which assure content delivery.\r\nTaking a wider view, mobile phones, tablet computers and devices associated with the internet of things may also be considered networking hardware. As technology advances and IP-based networks are integrated into building infrastructure and household utilities, network hardware will become an ambiguous term owing to the vastly increasing number of network capable endpoints.","materialsDescription":" <span style=\"font-weight: bold;\">What is network equipment?</span>\r\nNetwork equipment - devices necessary for the operation of a computer network, for example: a router, switch, hub, patch panel, etc. You can distinguish between active and passive network equipment.\r\n<span style=\"font-weight: bold;\">What is an active network equipment?</span>\r\nActive networking equipment is equipment followed by some “smart” feature. That is, a router, switch (switch), etc. are active network equipment.\r\n<span style=\"font-weight: bold;\">What is passive network equipment?</span>\r\nPassive network equipment - equipment not endowed with &quot;intellectual&quot; features. For example - cable system: cable (coaxial and twisted pair (UTP/STP)), plug / socket (RG58, RJ45, RJ11, GG45), repeater (repeater), patch panel, hub (hub), balun (balun) for coaxial cables (RG-58), etc. Also, passive equipment can include mounting cabinets and racks, telecommunication cabinets.\r\n<span style=\"font-weight: bold;\">What are the main network components?</span>\r\nThe main components of the network are workstations, servers, transmission media (cables) and network equipment.\r\n<span style=\"font-weight: bold;\">What are workstations?</span>\r\nWorkstations are network computers where network users implement application tasks.\r\n<span style=\"font-weight: bold;\">What are network servers?</span>\r\nNetwork servers - hardware and software systems that perform the functions of controlling the distribution of network shared resources. A server can be any computer connected to the network on which the resources used by other devices on the local network are located. As the server hardware, fairly powerful computers are used.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Networking.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"https://it-solutions.ua/portfolio/kovalskaya/","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":1052,"title":"Zabbix PM for Industrial and Construction Group \"Kovalskaya\"","description":"<span style=\"font-style: italic; \">Description is not ready yet</span>","alias":"zabbix-pm-for-industrial-and-construction-group-kovalskaya","roi":0,"seo":{"title":"Zabbix PM for Industrial and Construction Group \"Kovalskaya\"","keywords":"","description":"<span style=\"font-style: italic; \">Description is not ready yet</span>","og:title":"Zabbix PM for Industrial and Construction Group \"Kovalskaya\"","og:description":"<span style=\"font-style: italic; \">Description is not ready yet</span>"},"deal_info":"","user":{"id":7491,"title":"KOVALSKA Industrial-Construction Group","logoURL":"https://old.roi4cio.com/uploads/roi/company/Kovalska.jpg","alias":"kovalskaja-promyshlenno-stroitelnaja-gruppa","address":"","roles":[],"description":" ICG Kovalska - (full name: Association &quot;Industrial and Construction Group&quot; Kovalska &quot;) - Ukrainian manufacturer of building materials and builder. It is a part of Joint Stock Company «Reinforced Concrete Structures Plant. Svetlana Kowalska ”, and at that time the Reinforced Concrete Products Factory No. 3 was founded in 1956.\r\nToday, Kovalska PBG brings together 11 enterprises, 28 concrete mixing units. The Group's activities are based on the production of granite raw materials, manufactured building materials (concrete mixes, reinforced concrete products, concrete elements of landscape design, dry mixes, paints and decorative plaster), providing transportation for its customers, designing, erecting and operating facilities commercial and social purpose.<br />\r\nPlant of Reinforced Concrete Structures. Svetlana Kowalska<br />\r\nThe Group's companies have 3,500 employees\r\nSource: https://uk.wikipedia.org/wiki/%D0%9F%D0%91%D0%93_%C2%AB%D0%9A%D0%BE%D0%B2%D0%B0%D0%BB%D1%8C%D1%81%D1%8C%D0%BA%D0%B0%C2%BB","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":2,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"https://kovalska.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"KOVALSKA Industrial-Construction Group","keywords":"","description":" ICG Kovalska - (full name: Association &quot;Industrial and Construction Group&quot; Kovalska &quot;) - Ukrainian manufacturer of building materials and builder. It is a part of Joint Stock Company «Reinforced Concrete Structures Plant. Svetlana Kowalska ”, a","og:title":"KOVALSKA Industrial-Construction Group","og:description":" ICG Kovalska - (full name: Association &quot;Industrial and Construction Group&quot; Kovalska &quot;) - Ukrainian manufacturer of building materials and builder. It is a part of Joint Stock Company «Reinforced Concrete Structures Plant. Svetlana Kowalska ”, a","og:image":"https://old.roi4cio.com/uploads/roi/company/Kovalska.jpg"},"eventUrl":""},"supplier":{"id":275,"title":"ProNET","logoURL":"https://old.roi4cio.com/uploads/roi/company/pronet_logo_small.png","alias":"pronet","address":"Юридический адрес: Украина, 01014, г. Киев, ул. Болсуновского, 6, офис 600 Почтовый адрес: Украина, 04073, г. Киев, ул. Марка Вовчка, 18А","roles":[],"description":"ProNET company is positioned on the Ukrainian market as a company that creates and implements integrated IT solutions that ensure the effective functioning of the customer’s business, which is achieved due to the high professionalism and technical expertise of the company’s employees.<br />ProNET IT solutions are based on the latest information technologies and modern methods of organizing and managing IT assets of a customer’s enterprise, including its organizational structure and business processes.<br />In 2010, the company received a certificate confirming the compliance of the quality management system with international standards ISO 9001: 2009. The ProNET large project management methodology is built in accordance with the “Guide to the Project Management Body of Knowledge (PMBook® Guide)” Third Edition © 2004 PMI. A special team is created to manage the project, the existing standard sets of work processes and procedures are adapted to complete it on time, in proper quality and within a certain budget. 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Киев, ул. Болсуновского, 6, офис 600 Почтовый адрес: Украина, 04073, г. Киев, ул. Марка Вовчка, 18А","roles":[],"description":"ProNET company is positioned on the Ukrainian market as a company that creates and implements integrated IT solutions that ensure the effective functioning of the customer’s business, which is achieved due to the high professionalism and technical expertise of the company’s employees.<br />ProNET IT solutions are based on the latest information technologies and modern methods of organizing and managing IT assets of a customer’s enterprise, including its organizational structure and business processes.<br />In 2010, the company received a certificate confirming the compliance of the quality management system with international standards ISO 9001: 2009. The ProNET large project management methodology is built in accordance with the “Guide to the Project Management Body of Knowledge (PMBook® Guide)” Third Edition © 2004 PMI. 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С каждым днем увеличивается многообразие оборудования, прикладных систем, бизнес-приложений, используемых ИТ-сервисов. Контроль за их работоспособностью и автоматизация этого процесса, предотвращение сбоев&nbsp; - проактивный мониторинг становится первоочередной задачей. Кроме того важной задачей является оптимальное использование имеющихся ИТ активов и других ресурсов для снижения затрат бизнеса и стоимости владения информационными системами.<br />\r\nВ портфеле компании решения&nbsp; на базе продуктов ВМС Software и собственная разработка расширений&nbsp; Zabbix&nbsp; - Zabbix PM от ProNET, которые могут решить задачи, как крупного, так и среднего бизнеса и при этом имеют адекватную стоимость владения.<br />\r\n<span style=\"font-weight: bold;\">BMC Software</span><br />\r\nКомпания ВМС Software уже много лет является безусловным лидером в разработке программных продуктов для мониторинга и системам автоматизации ITIL/ITSM. BMC Software обладает непревзойденным опытом в области управления ИТ в течении 20 лет, поддерживая 92&nbsp; компании из списка Forbes Global 100&nbsp; и получая признание в качестве лидера IQM Gartner Magic Quadrant в течение пяти последних лет. Решения ВМС обеспечивают скорость, гибкость и эффективность для решения бизнес-задач в области управления сервисами, автоматизации операций и мэйнфреймов.<br />\r\nПродукт Remedy уже много лет занимает лидирующие позиции как система автоматизации&nbsp; ITIL/ITSM и полностью соответствует ITIL 3.0.<br />\r\nПродукт TrueSight специально разработан для мониторинга больших ИС и позиционируется как зонтичная система мониторинга, которая позволяет получить целостный взгляд на здоровье информационной системы компании любого масштаба. Использования развитых средств разработки, готовых шаблонов, отчетов и&nbsp; компонент интеграции с другими системами позволяет до минимума сократить время внедрения и получать максимальный эффект с первых дней владения.<br />\r\n<span style=\"font-weight: bold;\">Zabbix</span><br />\r\nВо всем мире Zabbix&nbsp; признан лучшим Open Sourse&nbsp; продуктом в сфере мониторинга. Но, в то же время, продукт требует значительных временных вложений на изучение, доработку для наиболее эффективного использования. На протяжение пяти последних лет, используя наш опыт внедрения и глубокое знание функциональности продуктов BMC Software, мы разработали&nbsp; собственную сборку расширений&nbsp; Zabbix&nbsp; - Zabbix PM которая позволяет:<br />\r\n\r\n<ul><li>Обеспечить функциональность мониторинга ИТ на уровне лучших продуктов отрасли, в том числе проактивный мониторинг и определение корневых причин</li></ul>\r\n<ul><li>Обеспечить мониторинг технологичких систем обеспечения жизнедеятоельности ИТ</li></ul>\r\n<ul><li>Автоматизировать действия на возникшие события</li></ul>\r\n<ul><li>Реализовать авто-обнаружение устройств и систему автонастройки конфигурации</li></ul>\r\n<ul><li>Автоматически сохранять конфигурации оборудования</li></ul>\r\n<ul><li>Начать эффективное использование без длительных затрат времени на доработку</li></ul>\r\n<ul><li>Реализовать эффективную визуализацию и отчеты посредством интеграции с Grafana, Jasper</li></ul>\r\n<ul><li>Интегрироваться с системами автоматизации ITIL/ITSM&nbsp; - OTRS, BMC Remedy и другими</li></ul>\r\n<ul><li>Интегрироваться с мессенджерами ( Telegram, Slack и др.)</li></ul>\r\n<ul><li>Интегрироваться с картографическими сервисами (Google maps и др.)</li></ul>\r\n<ul><li>Интегрироваться с другими системами мониторинга для построения зонтичного решения</li></ul>\r\n<ul><li>Подключить модуль резервного копирования конфигураций оборудования</li></ul>\r\nРешения от ProNET обеспечивают целостный взгляд на «здоровье» системы и используемых сервисов, отличную визуализацию и построение отчетов, интеграцию с локальными системами мониторинга, с системами автоматизации&nbsp; ITIL/ITSM, CMDB для построения ресурсно-сервисной модели и влияния составляющих ИТ инфраструктуры на «здоровье» сервисов.<br />\r\nРешения ProNET обеспечивают:<br />\r\n\r\n<ul><li>Для руководства – возможность всегда быть в курсе состояния «здоровья» сервисов.</li></ul>\r\n<ul><li>Для ИТ службы – получение действительно нужной, достоверной в необходимом&nbsp; объеме информации, концентрацию на главном, освобождают время на развитие ИС.</li></ul>\r\n<ul><li>Для пользователей&nbsp; - удобный способ решать повседневные задачи.</li></ul>","shortDescription":"Собственная разработка расширений Zabbix - Zabbix PM от ProNET может решить задачи, как крупного, так и среднего бизнеса и при этом имеет адекватную стоимость владения.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":12,"sellingCount":18,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Zabbix PM by ProNET","keywords":"","description":" <span style=\"font-weight: bold;\">Мониторинг инфраструктуры и сервисов</span>\r\nСовременный бизнес полностью зависим от функционирования Информационных систем. С каждым днем увеличивается многообразие оборудования, прикладных систем, бизнес-приложений, использу","og:title":"Zabbix PM by ProNET","og:description":" <span style=\"font-weight: bold;\">Мониторинг инфраструктуры и сервисов</span>\r\nСовременный бизнес полностью зависим от функционирования Информационных систем. С каждым днем увеличивается многообразие оборудования, прикладных систем, бизнес-приложений, использу"},"eventUrl":"","translationId":7331,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":34,"title":"ITSM - IT Service Management","alias":"itsm-it-service-management","description":"<span style=\"font-weight: bold; \">IT service management (ITSM)</span> is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users. ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li>&nbsp;&nbsp;&nbsp; Lower costs for IT operations</li><li>&nbsp;&nbsp;&nbsp; Higher returns on IT investments</li><li>&nbsp;&nbsp;&nbsp; Minimal service outages</li><li>&nbsp;&nbsp;&nbsp; Ability to establish well-defined, repeatable, and manageable IT processes</li><li>&nbsp;&nbsp;&nbsp; Efficient analysis of IT problems to reduce repeat incidents</li><li>&nbsp;&nbsp;&nbsp; Improved efficiency of IT help desk teams</li><li>&nbsp;&nbsp;&nbsp; Well-defined roles and responsibilities</li><li>&nbsp;&nbsp;&nbsp; Clear expectations on service levels and service availability</li><li>&nbsp;&nbsp;&nbsp; Risk-free implementation of IT changes</li><li>&nbsp;&nbsp;&nbsp; Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the &quot;needs&quot; primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. 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ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li>&nbsp;&nbsp;&nbsp; Lower costs for IT operations</li><li>&nbsp;&nbsp;&nbsp; Higher returns on IT investments</li><li>&nbsp;&nbsp;&nbsp; Minimal service outages</li><li>&nbsp;&nbsp;&nbsp; Ability to establish well-defined, repeatable, and manageable IT processes</li><li>&nbsp;&nbsp;&nbsp; Efficient analysis of IT problems to reduce repeat incidents</li><li>&nbsp;&nbsp;&nbsp; Improved efficiency of IT help desk teams</li><li>&nbsp;&nbsp;&nbsp; Well-defined roles and responsibilities</li><li>&nbsp;&nbsp;&nbsp; Clear expectations on service levels and service availability</li><li>&nbsp;&nbsp;&nbsp; Risk-free implementation of IT changes</li><li>&nbsp;&nbsp;&nbsp; Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the &quot;needs&quot; primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. 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