Categories
Problems that solves
Aging IT infrastructure
High costs of routine operations
Low quality of customer service
Failure to attract new customers
Customer attrition
Low quality of customer support
Separate communications channels
Unstructured data
Values
Ensure Security and Business Continuity
Improve Customer Service
Reduce Costs
Support Customers
Salesforce Platform
The Salesforce Platform is your one-stop shop for building apps on the secure and scalable technology platform.
Description
Connect to your customers in a whole new way with the world’s #1 CRM platform.
Sales
Give your sales teams the power to close deals like never before with Sales Cloud, the world’s #1 CRM solution. Increase productivity, fill pipeline with solid leads and score more wins without software, hardware, or speed limits.
Service
Enhance your customer support — from call-center software to self-service portals — with Service Cloud. Get more responsive, intuitive, and flexible service solutions that help you anticipate your customers’ needs.
Marketing
Deliver personalized customer journeys powered by the intelligent marketing platform for email, mobile, social, digital advertising, and DMP. Build 1-to-1 customer journeys with Marketing Cloud, the world’s most powerful digital marketing platform.
Commerce
Build better customer experiences and crush conversion rates with Commerce Cloud, the world’s leading eCommerce platform.
Engagement
Build custom apps connected to Salesforce, and get your apps to market faster, with Heroku cloud services and developer experience.
Platform and Ecosystem
Extend your sales and service capabilities with the world’s #1 CRM platform. Streamline, automate, and mobilize any business process using third-party apps or custom apps that you build yourself.
Integration
Connect any app, data, or device, whether in the cloud or on-premises, in one place: the MuleSoft Anypoint Platform. And bring data from any system, like SAP, Oracle, Workday, and more, directly into Salesforce.
Analytics
Make more intelligent, data-driven decisions that guide your business forward with Einstein Analytics. Artificial intelligence has simplified the entire analytics workflow, taking you from data to insight to action in minutes.
Industries
Find tailored solutions designed to meet the specific needs of your industry and transform every aspect of your business with Salesforce, the world’s #1 CRM platform.
Communities
With Community Cloud, create beautiful, CRM-powered experiences — fast. Use templates to quickly launch pre-built use-case-specific solutions for your customers and partners. Or start with partner-built industry-specific solutions and components.
Enablement
myTrailhead is the world's leading learning experience platform. Onboard employees faster, supercharge productivity, increase Salesforce adoption, and cultivate company culture.
Productivity
Create collaborative documents, spreadsheets, live apps, and slides with Quip. Embed live Salesforce data that automatically updates so you never have to worry that it’s out of date.
