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Problems that solves

Low quality of customer service

High costs of routine operations

No automated business processes

No support for mobile and remote users

Low employee productivity

High costs of IT personnel

Failure to attract new customers

Customer attrition

Low quality of customer support

High costs

Values

Reduce Costs

Enhance Staff Productivity

Improve Customer Service

Increase Customer Base

Expand Sales Geography

Support Customers

Enhance Competitive Ability

Flow XO for Chat

FLG Software

Flow XO for Chat is our feature-rich chatbot platform that allows anyone to create code-free online chatbots (bots) quickly and easily.

About Product

Characteristics

Materials

Description

Chatbots are a great way to greet new visitors to your website. They provide a friendly greeting then can serve as a guide to the site, helping customers find the information they need much more efficiently. Use Flow XO for Chat to connect to your platforms Flow XO for Chat is truly cross-platform, allowing you to create bots that interface with Facebook Messenger, Slack, Twilio SMS, Telegram and even via your existing website. You can connect to one of these platforms or all of them - the choice is yours. Use Flow XO for Workflow to control your bot Once you have one or more platforms connected, you then create a back-end workflow with Flow XO for Workflow that controls what happens when a user interacts with your bot. Here, you can listen for particular keywords and then respond to them accordingly - with answers, weblinks, images or a payment request. Cross-platform customer engagement The fantastic thing about Flow XO for Chat is that your customers can engage with you across every platform in a completely seamless way. For example, their first conversation may be via a web bot on your website, but as the dialogue continues they might want to use Facebook Messenger on their mobile device.

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