Microsoft Dynamics 365
Offer a reference bonus
2.00

Microsoft Dynamics 365

Microsoft

ROI-
USD
Using19
Selling0

PitchMicrosoft Dynamics 365 is unified CRM and ERP capabilities — modern, intelligent cloud applications that help move your business forward.

Product features

Description

Dynamics 365 for Sales

Empower sellers with insights to personalize relationships, predict customer needs, and increase sales.

Dynamics 365 for Retail

Create personalized shopping experiences that unify digital, in-store, and back office operations.

Dynamics 365 for Customer Service

Exceed customer expectations across self and assisted support with empowered agents that deliver personalized experiences.

Dynamics 365 for Field Service

Serve customers better through proactive maintenance, predictive scheduling, and first-time fix.

Dynamics 365 for Project Service Automation

Deliver customer projects on-time, within budget, and become a trusted advisor.

Dynamics 365 for Finance and Operations

Modernize your business operations across finance, manufacturing, and supply chain to drive new growth.

Dynamics 365 for Talent

Attract the right people and seamlessly onboard, engage, and grow your talent.

Adobe Marketing Cloud

Deliver personalized experiences throughout your marketing and sales engagements at scale with Dynamics 365 and Adobe.

Dynamics 365 for Marketing

Increase demand by automating tasks from multi-channel campaigns to events with an application built on the same platform as Dynamics 365 for Sales.

Problems that the product solves

Decentralized IT systems

High costs

Low quality of customer support

Customer attrition

Failure to attract new customers

HR management

Low employee productivity

Employee retention

High costs of routine operations

Values

Reduce Costs

Enhance Staff Productivity

Improve Customer Service

Characteristics (CRM)

Collaborative CRM

N/A

Website Integration

API, Web forms, Landing

Cloud-based

Avaliable

Mobile Version

Avaliable

Customer Service

Avaliable

Contact Center

N/A

Sales Management

Avaliable

Email Marketing

Avaliable

Contact Management

Avaliable

Lead Segmentation and Automated Nurture

Avaliable

Campaign Tracking

Avaliable

Task Management

Avaliable

Task Prioritization

Avaliable

Workflow Automation

Avaliable

Role Permission

Avaliable

Web Activity Tracking

Avaliable

Sales Forecasting

Avaliable

Sales Pipeline

Avaliable

Sales Metrics

Yes

Customers Document Flow

N/A

VoIP

N/A

Social Media Integration

Avaliable

SMS Marketing

Avaliable

Invoices

Avaliable

Quotes Creating

N/A

Marketing Calendar

Avaliable

Image Library

N/A

Chat

Avaliable

Polls

N/A

Scheduled Emailing

Yes

Email Templates

Yes

Email Newsletters

N/A

Microsoft Office 365 Integration

Excel, Outlook

Google Ads Integration

N/A

GMail Integration

N/A

Oracle Integration

N/A

SAP Integration

N/A

A/B Testing

Avaliable

Reports

Avaliable

Real-time Sales Alerts

N/A

User Forums

N/A

Two-factor Authentication

Yes

Single Sign-On Support

Avaliable

Auto Spam Checking

N/A

IoT Connection

N/A

Sales Gamification

N/A

Trial (days)

30

Competitive products

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