SurveySparrow

SurveySparrow is a survey and feedback management platform that allows businesses to create and administer surveys for determining the pulse of their employees and their customers. The software allows users to build and distribute surveys as natural as they can be, prompting genuine and authentic answers, comments, and opinions from respondents.

Employee Pulse Surveys helps companies create a working environment that is conducive to employee growth, collaboration, and better productivity among others. On the other hand, Customer Pulse Surveys helps companies and organizations identify what empowers their customers to purchase or avail their products and services, what ticks them off, and what makes them come back.

SurveySparrow is built to help with both, providing users with a crystal clear picture of what the sentiments of their target audience are and harness the power of feedback to steer their business towards a better, more profitable direction.

SurveySparrow Benefits

With SurveySparrow, you can craft professional-looking surveys effortlessly and have a very high 40% completion rate. You can distribute your surveys via multiple channels, enabling you to reach your target audience easily and quickly.

SurveySparrow helps your company create and maintain an awesome workplace where workers are satisfied with their conditions and empowered to deliver maximum output at every turn.

With this survey and feedback management too, you are able to determine the pulse among your workers, see their engagement, and know what drives them to work better. It also helps you see beyond their capabilities and discover their potential for growth as well as identify what drives attrition and how to reduce, if not eliminate it.

As a customer pulse survey application, SurveySparrow allows you to engage customers and discover the flaws of your products and services and collect feedback from your clients on how you can further improve their quality.

Deep customer insights help you determine what makes them satisfied or dissatisfied with your product or about your brand and find out who are your loyal customers and detractors. It is also an effective tool to discover how you fare against the competition, identify areas where you excel and lag behind, and what you can do to keep up, if not get ahead.

SurveySparrow Features: The Breakdown

Create irresistible conversational surveys

Design surveys with precision.

•     Vibrant color palette to customize the questions, answers, buttons

•     Over 20 diverse font families

•     Attractive background images

•     CSS customization

Surveys that are beautiful AND smart

Create smart surveys that ask relevant questions based on past responses.

•     Skip logic to bypass questions when certain logic is met

•     Display logic that shows questions based on certain conditions

•     Multiple logic blocks to quickly program clever surveys

Personalization

Create personalized surveys instead of a ‘one-size-fits-all’ using Piping and Custom Parameters.

•     Make surveys personal by ‘Piping’ previous answers in subsequent questions

•     Use custom parameters to include relevant info with custom variables

Collect more data with diverse question types

Get important data without making your surveys too long.

•     Opinion scale, Star Rating

•     Text input, Date type

•     File Upload, Contact Form

•     Matrix Type

•     Rank order, Drag & Drop… and much more!

Automate tasks, channelize workflows

Automate all repetitive tasks with recurring feature and schedule reminder emails

•     Recurring surveys to automatically schedule & share periodic surveys

•     Configure time, date, day, and frequency

•     Reminder emails to gently urge the respondents to complete the survey

•     Separate reminder emails for partial responders and non-responders