Telegram Bot Platform
1.00

Problems that solves

Low quality of customer service

High costs of routine operations

No automated business processes

No support for mobile and remote users

Low employee productivity

Failure to attract new customers

Customer attrition

Low quality of customer support

High costs

High costs of IT personnel

Values

Reduce Costs

Enhance Staff Productivity

Improve Customer Service

Increase Customer Base

Expand Sales Geography

Support Customers

Enhance Competitive Ability

Telegram Bot Platform

Telegram bots can do anything – teach, play, search, broadcast, remind, connect, integrate with other services, or even pass commands to the Internet of Things.

Description

Telegram is about freedom and openness – our code is open for everyone, as is our API. Today we’re making another step towards openness by launching a Bot API and platform for third-party developers to create bots. Bots are simply Telegram accounts operated by software – not people – and they'll often have AI features. They can do anything – teach, play, search, broadcast, remind, connect, integrate with other services, or even pass commands to the Internet of Things. 3.0 update to the Telegram apps makes interacting with bots super-easy. In most cases, you won’t even have to type anything, because bots will provide you with a set of custom buttons.
Here are some sample bots that were built by the platform's beta testers:
  • @ImageBot – send this bot a keyword and it’ll provide you with a relevant picture.
  • @TriviaBot – test your trivia knowledge or add to groups to compete with friends.
  • @PollBot – add this one to group chats to create polls.
  • @RateStickerBot – discover and rate new stickers.
  • @AlertBot – set a time and this bot will send you a reminder for anything you like.
  • @HotOrBot – find friends with this Tinder-like dating bot.
  • @GithubBot – track GitHub updates.
  • @StoreBot – find new bots and rate them.
Our beta testers needed only a few hours to build these bots – setting up a new bot is a breeze. Just generate a key with @BotFather and use a simple https API to control your bot. If you’re an engineer, check out our Introduction to bots for details. Bots in Telegram will look different from human users: their chat and profile screens have a slightly different UI and they don't have access to all messages by default when added to groups.

User features

Roles of Interested Employees

Chief Executive Officer

Chief Information Officer

Chief Sales Officer

Operational Manager

Sales Management

Marketing Management

Consultant

Organizational Features

Web-based customer portal

Mobile users

Internet access is available for employees

Social networks are used