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We empower companies all over the world by providing cost-efficient business process outsourcing with no compromise on quality.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":1,"sellingCount":18,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Back Office Support Outsourcing | Mindy Support","keywords":"","description":"<p><strong>Back Office Support Team</strong></p>\r\n<ul>\r\n<li>Multilingual and highly educated remote teams</li>\r\n<li>KPI-oriented</li>\r\n<li>24/7 Availability</li>\r\n</ul>\r\n<p><strong>We Are Best In</strong></p>\r\n<ul>\r\n<li>Dedicated personal assistance</li>\r\n<li>","og:title":"Back Office Support Outsourcing | Mindy Support","og:description":"<p><strong>Back Office Support Team</strong></p>\r\n<ul>\r\n<li>Multilingual and highly educated remote teams</li>\r\n<li>KPI-oriented</li>\r\n<li>24/7 Availability</li>\r\n</ul>\r\n<p><strong>We Are Best In</strong></p>\r\n<ul>\r\n<li>Dedicated personal assistance</li>\r\n<li>","og:image":"https://old.roi4cio.com/fileadmin/content/Mindy_Support_icon_for_fb_180x180_no_background_01.png"},"eventUrl":"","translationId":3375,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":32,"title":"IT outsourcing","alias":"it-outsourcing","description":"<span style=\"font-weight: bold; \">IT outsourcing</span> is the use of external service providers to effectively deliver IT-enabled business process, application service and infrastructure solutions for business outcomes.\r\nOutsourcing, which also includes utility services, software as a service and cloud-enabled outsourcing, helps clients to develop the right sourcing strategies and vision, select the right IT service providers, structure the best possible contracts, and govern deals for sustainable win-win relationships with external providers.\r\nOutsourcing can enable enterprises to reduce costs, accelerate time to market, and take advantage of external expertise, assets and/or intellectual property. IT outsourcing can be implemented both ways: outsides or within the country. \r\nIT outsourcing vendors can provide either a fully managed service, meaning they take full responsibility of all IT maintenance and support, or they can provide additional support for an internal IT team when needed, which is known as co-sourced IT support. A company using IT outsourcing can choose to use one provider for all their IT functions or split the work among multiple providers. \r\n<span style=\"font-weight: bold;\">Specific IT services typically outsourced include:</span>\r\n<ul><li>Application development</li><li>Web hosting</li><li>Application support</li><li>Database development</li><li>Telecommunications</li><li>Networking</li><li>Disaster recovery</li><li>Security</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Reasons for Outsourcing</span></p>\r\n<span style=\"font-weight: bold; \">To Reduce Cost.</span> More often than not, outsourcing means saving money. This is often due to lower labor costs, cheaper infrastructure, or an advantageous tax system in the outsourcing location.<br /><span style=\"font-weight: bold; \">To Access Skills That Are Unavailable Locally.</span> Resources that are scarce at home can sometimes be found in abundance elsewhere, meaning you can easily reach them through outsourcing.<br /><span style=\"font-weight: bold; \">To Better Use Internal Resources</span>. By delegating some of your business processes to a third party, you’ll give your in-house employees the opportunity to focus on more meaningful tasks.<br /><span style=\"font-weight: bold; \">To Accelerate Business Processes.</span> When you stop wasting time on mundane, time-consuming processes, you’ll be able to move forward with your core offering a lot faster.<br /><span style=\"font-weight: bold; \">To Share Risks.</span> When you delegate a part of non-focus functionality by outsourcing it to a third-party vendor, you give away the responsibility and related risks.","materialsDescription":"<h3 class=\"align-center\">What are the Types of IT Outsourcing?</h3>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Project-Based Model.</span> The client hires a team to implement the part of work that is already planned and defined. The project manager from the outsourced team carries full responsibility for the quality and performance of the project.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Dedicated Team Model.</span> The client hires a team that will create a project for them, and they will work only on that project. Unlike the project-based model, a dedicated team is more engaged in your project. In this model, an outsourced team becomes your technical and product advisor. So it can offer ideas and suggest alternative solutions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Outstaff Model.</span> It's a type of outsourcing in IT when you don't need a full-fledged development team and hire separate specialists. Sometimes the project requires finding a couple of additional professionals, and you're free to hire outstaff workers to cover that scope of work.</p>\r\n<h3 class=\"align-center\"><span style=\"font-weight: bold; \">What are IT Outsourcing examples?</span></h3>\r\nThe individual or company that becomes your outsourcing partner can be located anywhere in the world — one block away from your office or on another continent.\r\nA Bay Area-based startup partnering with an app development team in Utah and a call center in the Philippines, or a UK-based digital marketing agency hiring a Magento developer from Ukraine are both examples of outsourcing.\r\n<h3 class=\"align-center\">Why You Should Use IT Outsourcing</h3>\r\nNow that you know what IT outsourcing is, its models, and types, it's time to clarify why you need to outsource and whether you really need it. Let's go over a few situations that suggest when to opt for IT outsourcing.\r\n<ul><li><span style=\"font-weight: bold;\">You are a domain expert with idea</span></li></ul>\r\nIf you're an industry expert with the idea that solves a real problem, IT outsourcing is your choice. In this case, your main goal is to enter the market and test the solution fast. An outsourced team will help you validate the idea, build an MVP to check the hypothesis, and implement changes in your product according to market needs. It saves you money, time and lets you reach the goal.\r\n<ul><li><span style=\"font-weight: bold;\">You have an early-stage startup</span></li></ul>\r\nIt's a common case that young startups spend money faster than they get a solid team and a ready-to-market product. The Failory found that financial problems are the 3rd reason why startup fails. So it makes more sense to reduce costs by hiring an outsourced team of professionals while your business lives on investor's money. You may employ a full-cycle product development studio covering all the blind spots and bringing your product to life.\r\n<ul><li><span style=\"font-weight: bold;\">You need a technical support</span></li></ul>\r\nEven if you already have a ready solution, but it demands some technical improvements – frameworks for backend components, new language, integrations with enterprise software, UX&amp;UI design – it makes more sense to find an experienced partner. There are many functions that IT outsourcing can cover, and again it saves you the time you'd otherwise spend on looking for qualified staff.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_outsourcing.png"},{"id":685,"title":"Database Administration","alias":"database-administration","description":" Database administration refers to the whole set of activities performed by a database administrator to ensure that a database is always available as needed. Other closely related tasks and roles are database security, database monitoring and troubleshooting, and planning for future growth.\r\nDatabase administration is an important function in any organization that is dependent on one or more databases.\r\nThe database administrator (DBA) is usually a dedicated role in the IT department for large organizations. However, many smaller companies that cannot afford a full-time DBA usually outsource or contract the role to a specialized vendor, or merge the role with another in the ICT department so that both are performed by one person.\r\nThe primary role of database administration is to ensure maximum up time for the database so that it is always available when needed. This will typically involve proactive periodic monitoring and troubleshooting. This in turn entails some technical skills on the part of the DBA. In addition to in-depth knowledge of the database in question, the DBA will also need knowledge and perhaps training in the platform (database engine and operating system) on which the database runs.\r\nA DBA is typically also responsible for other secondary, but still critically important, tasks and roles. Some of these include:\r\n<ul><li>Database Security: Ensuring that only authorized users have access to the database and fortifying it against any external, unauthorized access.</li><li>Database Tuning: Tweaking any of several parameters to optimize performance, such as server memory allocation, file fragmentation and disk usage.</li><li>Backup and Recovery: It is a DBA's role to ensure that the database has adequate backup and recovery procedures in place to recover from any accidental or deliberate loss of data.</li><li>Producing Reports from Queries: DBAs are frequently called upon to generate reports by writing queries, which are then run against the database.</li></ul>\r\nIt is clear from all the above that the database administration function requires technical training and years of experience. Some companies that offer commercial database products, such as Oracle DB and Microsoft's SQL Server, also offer certifications for their specific products. These industry certifications, such as Oracle Certified Professional (OCP) and Microsoft Certified Database Administrator (MCDBA), go a long way toward assuring organizations that a DBA is indeed thoroughly trained on the product in question. Because most relational database products today use the SQL language, knowledge of SQL commands and syntax is also a valuable asset for today's DBAs.","materialsDescription":" <span style=\"font-weight: bold;\">Data Resource Management</span>\r\nAccording to the Data Management Association (DAMA), data resource management is &quot;the development and execution of architectures, policies, practices and procedures that properly manage the full data lifecycle needs of an enterprise&quot;. Data Resource management may be thought of as a managerial activity that applies information system and other data management tools to the task of managing an organization’s data resource to meet a company’s business needs, and the information they provide to their shareholders. From the perspective of database design, it refers to the development and maintenance of data models to facilitate data sharing between different systems, particularly in a corporate context. Data Resource Management is also concerned with both data quality and compatibility between data models.\r\nSince the beginning of the information age, businesses need all types of data on their business activity. With each data created, when a business transaction is made, need data is created. With these data, new direction is needed that focuses on managing data as a critical resource of the organization to directly support its business activities. The data resource must be managed with the same intensity and formality that other critical resources are managed. Organizations must emphasize the information aspect of information technology, determine the data needed to support the business, and then use appropriate technology to build and maintain a high-quality data resource that provides that support.\r\nData resource quality is a measure of how well the organization's data resource supports the current and the future business information demand of the organization. The data resource cannot support just the current business information demand while sacrificing the future business information demand. It must support both the current and the future business information demand. The ultimate data resource quality is stability across changing business needs and changing technology.\r\nA corporate data resource must be developed within single, organization-wide common data architecture. A data architecture is the science and method of designing and constructing a data resource that is business driven, based on real-world objects and events as perceived by the organization, and implemented into appropriate operating environments. It is the overall structure of a data resource that provides a consistent foundation across organizational boundaries to provide easily identifiable, readily available, high-quality data to support the business information demand.\r\nThe common data architecture is a formal, comprehensive data architecture that provides a common context within which all data at an organization's disposal are understood and integrated. It is subject oriented, meaning that it is built from data subjects that represent business objects and business events in the real world that are of interest to the organization and about which data are captured and maintained.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Database_Administration.png"},{"id":709,"title":"Data Entry","alias":"data-entry","description":" Data entry, a person-based process, is &quot;one of the important basic&quot; tasks needed when no machine-readable version of the information for planned computer-based analysis or processing is readily available.\r\nSometimes what is needed is &quot;information about information (that) can be greater than the value of the information itself.&quot; It can also involve filling in required information which is then &quot;data-entered&quot; from what was written on the research document, such as the growth in available items in a category. This is a higher level of abstraction than Metadata, &quot;information about data.&quot;\r\nData entry is often done with a keyboard and at times also using a mouse, although a manually-fed scanner may be involved.\r\nHistorically, devices lacking any pre-processing capabilities were used.\r\nKeypunching. Data entry using keypunches was related to the concept of Batch processing - there was no immediate feedback.\r\nComputer keyboards. Computer keyboards and online data-entry provide the ability to give feedback to the data entry clerk doing the work.\r\nNumeric keypads. The addition of numeric keypads to computer keyboards introduced quicker and often also the less error-prone entry of numeric data.\r\nComputer mouse. The use of a computer mouse, typically on a personal computer, opened up another option for doing data entry.\r\nTouch screens. Touch screens introduced even more options, including the ability to stand and do data entry, especially given &quot;a proper height of work surface when performing data entry.&quot;","materialsDescription":" <span style=\"font-weight: bold;\">What does Data Entry mean?</span>\r\nData entry is the process of transcribing information into an electronic medium such as a computer or other electronic device. It can either be performed manually or automatically by using a machine or computer. Most data entry tasks are time consuming in nature, however data entry is considered a basic, necessary task for most organizations.\r\nData entry is considered a non–core process for most organizations and is usually performed on data forms such as spreadsheets, handwritten or scanned documents, audio or video. Addition, modification and deletion are the three modes of operation in data entry.\r\nData entry jobs do not require any special qualifications, knowledge or talent, and only require accuracy and fast turnaround. As such, data entry jobs are frequently outsourced in order to lower costs. Computers are also used in automated data entry, as they are highly accurate and can be programmed to fetch and transcribe data into the required medium.\r\nAccurately keyed data is the base upon which the organization can perform analyses and make plans.\r\nManual data entry often requires good concentration and focus over a long duration of time, and this can prove physically and mentally challenging for data entry workers.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Data_Entry.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},"customer-care-outsourcing-mindy-support":{"id":3374,"logoURL":"https://old.roi4cio.com/fileadmin/content/Mindy_Support_icon_for_fb_180x180_no_background.png","logo":true,"scheme":false,"title":"Customer Care Outsourcing | Mindy Support","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"customer-care-outsourcing-mindy-support","companyTitle":"Mindy Support","companyTypes":["supplier","vendor"],"companyId":4788,"companyAlias":"mindy-support","description":"<p><span style=\"font-weight: bold;\">Customer Care Team</span></p>\r\n<ul>\r\n<li>Experienced multi-lingual remote teams</li>\r\n<li>24/7 customer support for all time zones</li>\r\n<li>Dedicated and smart support staff</li>\r\n</ul>\r\n<p><strong>We Are Best In</strong></p>\r\n<ul>\r\n<li>Call Center Support</li>\r\n<li>E-mail Support</li>\r\n<li>Live Chat Support</li>\r\n<li>Social Media Support</li>\r\n<li>Chatbot</li>\r\n</ul>\r\n<p>Getting started with your own outsourced business process team is as simple as can be. The first step, reach out to us via email or phone and tell us about your current business process needs.</p>\r\n<p>Contact us: +357 2503 0267, hello@mindy-support.com</p>","shortDescription":"Mindy Support is an international brand with 5 offices across Ukraine. We empower companies all over the world by providing cost-efficient business process outsourcing with no compromise on quality.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":6,"sellingCount":20,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Customer Care Outsourcing | Mindy Support","keywords":"","description":"<p><span style=\"font-weight: bold;\">Customer Care Team</span></p>\r\n<ul>\r\n<li>Experienced multi-lingual remote teams</li>\r\n<li>24/7 customer support for all time zones</li>\r\n<li>Dedicated and smart support staff</li>\r\n</ul>\r\n<p><strong>We Are Best In</strong></","og:title":"Customer Care Outsourcing | Mindy Support","og:description":"<p><span style=\"font-weight: bold;\">Customer Care Team</span></p>\r\n<ul>\r\n<li>Experienced multi-lingual remote teams</li>\r\n<li>24/7 customer support for all time zones</li>\r\n<li>Dedicated and smart support staff</li>\r\n</ul>\r\n<p><strong>We Are Best In</strong></","og:image":"https://old.roi4cio.com/fileadmin/content/Mindy_Support_icon_for_fb_180x180_no_background.png"},"eventUrl":"","translationId":3374,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":32,"title":"IT outsourcing","alias":"it-outsourcing","description":"<span style=\"font-weight: bold; \">IT outsourcing</span> is the use of external service providers to effectively deliver IT-enabled business process, application service and infrastructure solutions for business outcomes.\r\nOutsourcing, which also includes utility services, software as a service and cloud-enabled outsourcing, helps clients to develop the right sourcing strategies and vision, select the right IT service providers, structure the best possible contracts, and govern deals for sustainable win-win relationships with external providers.\r\nOutsourcing can enable enterprises to reduce costs, accelerate time to market, and take advantage of external expertise, assets and/or intellectual property. IT outsourcing can be implemented both ways: outsides or within the country. \r\nIT outsourcing vendors can provide either a fully managed service, meaning they take full responsibility of all IT maintenance and support, or they can provide additional support for an internal IT team when needed, which is known as co-sourced IT support. A company using IT outsourcing can choose to use one provider for all their IT functions or split the work among multiple providers. \r\n<span style=\"font-weight: bold;\">Specific IT services typically outsourced include:</span>\r\n<ul><li>Application development</li><li>Web hosting</li><li>Application support</li><li>Database development</li><li>Telecommunications</li><li>Networking</li><li>Disaster recovery</li><li>Security</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Reasons for Outsourcing</span></p>\r\n<span style=\"font-weight: bold; \">To Reduce Cost.</span> More often than not, outsourcing means saving money. This is often due to lower labor costs, cheaper infrastructure, or an advantageous tax system in the outsourcing location.<br /><span style=\"font-weight: bold; \">To Access Skills That Are Unavailable Locally.</span> Resources that are scarce at home can sometimes be found in abundance elsewhere, meaning you can easily reach them through outsourcing.<br /><span style=\"font-weight: bold; \">To Better Use Internal Resources</span>. By delegating some of your business processes to a third party, you’ll give your in-house employees the opportunity to focus on more meaningful tasks.<br /><span style=\"font-weight: bold; \">To Accelerate Business Processes.</span> When you stop wasting time on mundane, time-consuming processes, you’ll be able to move forward with your core offering a lot faster.<br /><span style=\"font-weight: bold; \">To Share Risks.</span> When you delegate a part of non-focus functionality by outsourcing it to a third-party vendor, you give away the responsibility and related risks.","materialsDescription":"<h3 class=\"align-center\">What are the Types of IT Outsourcing?</h3>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Project-Based Model.</span> The client hires a team to implement the part of work that is already planned and defined. The project manager from the outsourced team carries full responsibility for the quality and performance of the project.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Dedicated Team Model.</span> The client hires a team that will create a project for them, and they will work only on that project. Unlike the project-based model, a dedicated team is more engaged in your project. In this model, an outsourced team becomes your technical and product advisor. So it can offer ideas and suggest alternative solutions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Outstaff Model.</span> It's a type of outsourcing in IT when you don't need a full-fledged development team and hire separate specialists. Sometimes the project requires finding a couple of additional professionals, and you're free to hire outstaff workers to cover that scope of work.</p>\r\n<h3 class=\"align-center\"><span style=\"font-weight: bold; \">What are IT Outsourcing examples?</span></h3>\r\nThe individual or company that becomes your outsourcing partner can be located anywhere in the world — one block away from your office or on another continent.\r\nA Bay Area-based startup partnering with an app development team in Utah and a call center in the Philippines, or a UK-based digital marketing agency hiring a Magento developer from Ukraine are both examples of outsourcing.\r\n<h3 class=\"align-center\">Why You Should Use IT Outsourcing</h3>\r\nNow that you know what IT outsourcing is, its models, and types, it's time to clarify why you need to outsource and whether you really need it. Let's go over a few situations that suggest when to opt for IT outsourcing.\r\n<ul><li><span style=\"font-weight: bold;\">You are a domain expert with idea</span></li></ul>\r\nIf you're an industry expert with the idea that solves a real problem, IT outsourcing is your choice. In this case, your main goal is to enter the market and test the solution fast. An outsourced team will help you validate the idea, build an MVP to check the hypothesis, and implement changes in your product according to market needs. It saves you money, time and lets you reach the goal.\r\n<ul><li><span style=\"font-weight: bold;\">You have an early-stage startup</span></li></ul>\r\nIt's a common case that young startups spend money faster than they get a solid team and a ready-to-market product. The Failory found that financial problems are the 3rd reason why startup fails. So it makes more sense to reduce costs by hiring an outsourced team of professionals while your business lives on investor's money. You may employ a full-cycle product development studio covering all the blind spots and bringing your product to life.\r\n<ul><li><span style=\"font-weight: bold;\">You need a technical support</span></li></ul>\r\nEven if you already have a ready solution, but it demands some technical improvements – frameworks for backend components, new language, integrations with enterprise software, UX&amp;UI design – it makes more sense to find an experienced partner. There are many functions that IT outsourcing can cover, and again it saves you the time you'd otherwise spend on looking for qualified staff.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_outsourcing.png"},{"id":685,"title":"Database Administration","alias":"database-administration","description":" Database administration refers to the whole set of activities performed by a database administrator to ensure that a database is always available as needed. Other closely related tasks and roles are database security, database monitoring and troubleshooting, and planning for future growth.\r\nDatabase administration is an important function in any organization that is dependent on one or more databases.\r\nThe database administrator (DBA) is usually a dedicated role in the IT department for large organizations. However, many smaller companies that cannot afford a full-time DBA usually outsource or contract the role to a specialized vendor, or merge the role with another in the ICT department so that both are performed by one person.\r\nThe primary role of database administration is to ensure maximum up time for the database so that it is always available when needed. This will typically involve proactive periodic monitoring and troubleshooting. This in turn entails some technical skills on the part of the DBA. In addition to in-depth knowledge of the database in question, the DBA will also need knowledge and perhaps training in the platform (database engine and operating system) on which the database runs.\r\nA DBA is typically also responsible for other secondary, but still critically important, tasks and roles. Some of these include:\r\n<ul><li>Database Security: Ensuring that only authorized users have access to the database and fortifying it against any external, unauthorized access.</li><li>Database Tuning: Tweaking any of several parameters to optimize performance, such as server memory allocation, file fragmentation and disk usage.</li><li>Backup and Recovery: It is a DBA's role to ensure that the database has adequate backup and recovery procedures in place to recover from any accidental or deliberate loss of data.</li><li>Producing Reports from Queries: DBAs are frequently called upon to generate reports by writing queries, which are then run against the database.</li></ul>\r\nIt is clear from all the above that the database administration function requires technical training and years of experience. Some companies that offer commercial database products, such as Oracle DB and Microsoft's SQL Server, also offer certifications for their specific products. These industry certifications, such as Oracle Certified Professional (OCP) and Microsoft Certified Database Administrator (MCDBA), go a long way toward assuring organizations that a DBA is indeed thoroughly trained on the product in question. Because most relational database products today use the SQL language, knowledge of SQL commands and syntax is also a valuable asset for today's DBAs.","materialsDescription":" <span style=\"font-weight: bold;\">Data Resource Management</span>\r\nAccording to the Data Management Association (DAMA), data resource management is &quot;the development and execution of architectures, policies, practices and procedures that properly manage the full data lifecycle needs of an enterprise&quot;. Data Resource management may be thought of as a managerial activity that applies information system and other data management tools to the task of managing an organization’s data resource to meet a company’s business needs, and the information they provide to their shareholders. From the perspective of database design, it refers to the development and maintenance of data models to facilitate data sharing between different systems, particularly in a corporate context. Data Resource Management is also concerned with both data quality and compatibility between data models.\r\nSince the beginning of the information age, businesses need all types of data on their business activity. With each data created, when a business transaction is made, need data is created. With these data, new direction is needed that focuses on managing data as a critical resource of the organization to directly support its business activities. The data resource must be managed with the same intensity and formality that other critical resources are managed. Organizations must emphasize the information aspect of information technology, determine the data needed to support the business, and then use appropriate technology to build and maintain a high-quality data resource that provides that support.\r\nData resource quality is a measure of how well the organization's data resource supports the current and the future business information demand of the organization. The data resource cannot support just the current business information demand while sacrificing the future business information demand. It must support both the current and the future business information demand. The ultimate data resource quality is stability across changing business needs and changing technology.\r\nA corporate data resource must be developed within single, organization-wide common data architecture. A data architecture is the science and method of designing and constructing a data resource that is business driven, based on real-world objects and events as perceived by the organization, and implemented into appropriate operating environments. It is the overall structure of a data resource that provides a consistent foundation across organizational boundaries to provide easily identifiable, readily available, high-quality data to support the business information demand.\r\nThe common data architecture is a formal, comprehensive data architecture that provides a common context within which all data at an organization's disposal are understood and integrated. It is subject oriented, meaning that it is built from data subjects that represent business objects and business events in the real world that are of interest to the organization and about which data are captured and maintained.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Database_Administration.png"},{"id":709,"title":"Data Entry","alias":"data-entry","description":" Data entry, a person-based process, is &quot;one of the important basic&quot; tasks needed when no machine-readable version of the information for planned computer-based analysis or processing is readily available.\r\nSometimes what is needed is &quot;information about information (that) can be greater than the value of the information itself.&quot; It can also involve filling in required information which is then &quot;data-entered&quot; from what was written on the research document, such as the growth in available items in a category. This is a higher level of abstraction than Metadata, &quot;information about data.&quot;\r\nData entry is often done with a keyboard and at times also using a mouse, although a manually-fed scanner may be involved.\r\nHistorically, devices lacking any pre-processing capabilities were used.\r\nKeypunching. Data entry using keypunches was related to the concept of Batch processing - there was no immediate feedback.\r\nComputer keyboards. Computer keyboards and online data-entry provide the ability to give feedback to the data entry clerk doing the work.\r\nNumeric keypads. The addition of numeric keypads to computer keyboards introduced quicker and often also the less error-prone entry of numeric data.\r\nComputer mouse. The use of a computer mouse, typically on a personal computer, opened up another option for doing data entry.\r\nTouch screens. Touch screens introduced even more options, including the ability to stand and do data entry, especially given &quot;a proper height of work surface when performing data entry.&quot;","materialsDescription":" <span style=\"font-weight: bold;\">What does Data Entry mean?</span>\r\nData entry is the process of transcribing information into an electronic medium such as a computer or other electronic device. It can either be performed manually or automatically by using a machine or computer. Most data entry tasks are time consuming in nature, however data entry is considered a basic, necessary task for most organizations.\r\nData entry is considered a non–core process for most organizations and is usually performed on data forms such as spreadsheets, handwritten or scanned documents, audio or video. Addition, modification and deletion are the three modes of operation in data entry.\r\nData entry jobs do not require any special qualifications, knowledge or talent, and only require accuracy and fast turnaround. As such, data entry jobs are frequently outsourced in order to lower costs. Computers are also used in automated data entry, as they are highly accurate and can be programmed to fetch and transcribe data into the required medium.\r\nAccurately keyed data is the base upon which the organization can perform analyses and make plans.\r\nManual data entry often requires good concentration and focus over a long duration of time, and this can prove physically and mentally challenging for data entry workers.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Data_Entry.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},"data-annotation-ml-training-outsourcing-mindy-support":{"id":3377,"logoURL":"https://old.roi4cio.com/fileadmin/content/Mindy_Support_icon_for_fb_180x180_no_background_04.png","logo":true,"scheme":false,"title":"Data Annotation & ML Training Outsourcing | Mindy Support","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"data-annotation-ml-training-outsourcing-mindy-support","companyTitle":"Mindy Support","companyTypes":["supplier","vendor"],"companyId":4788,"companyAlias":"mindy-support","description":"<p><strong>Data Annotation &amp; Machine Learning Training Teams</strong></p>\r\n<ul>\r\n<li>ISO 9001:2015 certified</li>\r\n<li>Cost-effective data processing</li>\r\n<li>Triple-Check for Service Quality</li>\r\n<li>24/7 Availability</li>\r\n</ul>\r\n<p><strong>We Are Best In</strong></p>\r\n<ul>\r\n<li>Image Processing/Annotation</li>\r\n<li>Text Processing/Annotation</li>\r\n<li>Speech Recognition</li>\r\n<li>Video Annotation</li>\r\n<li>3D Point Cloud Annotation</li>\r\n</ul>\r\n<p>Getting started with your own outsourced business process team is as simple as can be. The first step, reach out to us via email or phone and tell us about your current business process needs.</p>\r\n<p>Contact us: +357 2503 0267, hello@mindy-support.com</p>","shortDescription":"Mindy Support is an international brand with 5 offices across Ukraine. We empower companies all over the world by providing cost-efficient business process outsourcing with no compromise on quality.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":1,"sellingCount":3,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Data Annotation & ML Training Outsourcing | Mindy Support","keywords":"","description":"<p><strong>Data Annotation &amp; Machine Learning Training Teams</strong></p>\r\n<ul>\r\n<li>ISO 9001:2015 certified</li>\r\n<li>Cost-effective data processing</li>\r\n<li>Triple-Check for Service Quality</li>\r\n<li>24/7 Availability</li>\r\n</ul>\r\n<p><strong>We Are Best","og:title":"Data Annotation & ML Training Outsourcing | Mindy Support","og:description":"<p><strong>Data Annotation &amp; Machine Learning Training Teams</strong></p>\r\n<ul>\r\n<li>ISO 9001:2015 certified</li>\r\n<li>Cost-effective data processing</li>\r\n<li>Triple-Check for Service Quality</li>\r\n<li>24/7 Availability</li>\r\n</ul>\r\n<p><strong>We Are Best","og:image":"https://old.roi4cio.com/fileadmin/content/Mindy_Support_icon_for_fb_180x180_no_background_04.png"},"eventUrl":"","translationId":3377,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":32,"title":"IT outsourcing","alias":"it-outsourcing","description":"<span style=\"font-weight: bold; \">IT outsourcing</span> is the use of external service providers to effectively deliver IT-enabled business process, application service and infrastructure solutions for business outcomes.\r\nOutsourcing, which also includes utility services, software as a service and cloud-enabled outsourcing, helps clients to develop the right sourcing strategies and vision, select the right IT service providers, structure the best possible contracts, and govern deals for sustainable win-win relationships with external providers.\r\nOutsourcing can enable enterprises to reduce costs, accelerate time to market, and take advantage of external expertise, assets and/or intellectual property. IT outsourcing can be implemented both ways: outsides or within the country. \r\nIT outsourcing vendors can provide either a fully managed service, meaning they take full responsibility of all IT maintenance and support, or they can provide additional support for an internal IT team when needed, which is known as co-sourced IT support. A company using IT outsourcing can choose to use one provider for all their IT functions or split the work among multiple providers. \r\n<span style=\"font-weight: bold;\">Specific IT services typically outsourced include:</span>\r\n<ul><li>Application development</li><li>Web hosting</li><li>Application support</li><li>Database development</li><li>Telecommunications</li><li>Networking</li><li>Disaster recovery</li><li>Security</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Reasons for Outsourcing</span></p>\r\n<span style=\"font-weight: bold; \">To Reduce Cost.</span> More often than not, outsourcing means saving money. This is often due to lower labor costs, cheaper infrastructure, or an advantageous tax system in the outsourcing location.<br /><span style=\"font-weight: bold; \">To Access Skills That Are Unavailable Locally.</span> Resources that are scarce at home can sometimes be found in abundance elsewhere, meaning you can easily reach them through outsourcing.<br /><span style=\"font-weight: bold; \">To Better Use Internal Resources</span>. By delegating some of your business processes to a third party, you’ll give your in-house employees the opportunity to focus on more meaningful tasks.<br /><span style=\"font-weight: bold; \">To Accelerate Business Processes.</span> When you stop wasting time on mundane, time-consuming processes, you’ll be able to move forward with your core offering a lot faster.<br /><span style=\"font-weight: bold; \">To Share Risks.</span> When you delegate a part of non-focus functionality by outsourcing it to a third-party vendor, you give away the responsibility and related risks.","materialsDescription":"<h3 class=\"align-center\">What are the Types of IT Outsourcing?</h3>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Project-Based Model.</span> The client hires a team to implement the part of work that is already planned and defined. The project manager from the outsourced team carries full responsibility for the quality and performance of the project.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Dedicated Team Model.</span> The client hires a team that will create a project for them, and they will work only on that project. Unlike the project-based model, a dedicated team is more engaged in your project. In this model, an outsourced team becomes your technical and product advisor. So it can offer ideas and suggest alternative solutions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Outstaff Model.</span> It's a type of outsourcing in IT when you don't need a full-fledged development team and hire separate specialists. Sometimes the project requires finding a couple of additional professionals, and you're free to hire outstaff workers to cover that scope of work.</p>\r\n<h3 class=\"align-center\"><span style=\"font-weight: bold; \">What are IT Outsourcing examples?</span></h3>\r\nThe individual or company that becomes your outsourcing partner can be located anywhere in the world — one block away from your office or on another continent.\r\nA Bay Area-based startup partnering with an app development team in Utah and a call center in the Philippines, or a UK-based digital marketing agency hiring a Magento developer from Ukraine are both examples of outsourcing.\r\n<h3 class=\"align-center\">Why You Should Use IT Outsourcing</h3>\r\nNow that you know what IT outsourcing is, its models, and types, it's time to clarify why you need to outsource and whether you really need it. Let's go over a few situations that suggest when to opt for IT outsourcing.\r\n<ul><li><span style=\"font-weight: bold;\">You are a domain expert with idea</span></li></ul>\r\nIf you're an industry expert with the idea that solves a real problem, IT outsourcing is your choice. In this case, your main goal is to enter the market and test the solution fast. An outsourced team will help you validate the idea, build an MVP to check the hypothesis, and implement changes in your product according to market needs. It saves you money, time and lets you reach the goal.\r\n<ul><li><span style=\"font-weight: bold;\">You have an early-stage startup</span></li></ul>\r\nIt's a common case that young startups spend money faster than they get a solid team and a ready-to-market product. The Failory found that financial problems are the 3rd reason why startup fails. So it makes more sense to reduce costs by hiring an outsourced team of professionals while your business lives on investor's money. You may employ a full-cycle product development studio covering all the blind spots and bringing your product to life.\r\n<ul><li><span style=\"font-weight: bold;\">You need a technical support</span></li></ul>\r\nEven if you already have a ready solution, but it demands some technical improvements – frameworks for backend components, new language, integrations with enterprise software, UX&amp;UI design – it makes more sense to find an experienced partner. There are many functions that IT outsourcing can cover, and again it saves you the time you'd otherwise spend on looking for qualified staff.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_outsourcing.png"},{"id":685,"title":"Database Administration","alias":"database-administration","description":" Database administration refers to the whole set of activities performed by a database administrator to ensure that a database is always available as needed. Other closely related tasks and roles are database security, database monitoring and troubleshooting, and planning for future growth.\r\nDatabase administration is an important function in any organization that is dependent on one or more databases.\r\nThe database administrator (DBA) is usually a dedicated role in the IT department for large organizations. However, many smaller companies that cannot afford a full-time DBA usually outsource or contract the role to a specialized vendor, or merge the role with another in the ICT department so that both are performed by one person.\r\nThe primary role of database administration is to ensure maximum up time for the database so that it is always available when needed. This will typically involve proactive periodic monitoring and troubleshooting. This in turn entails some technical skills on the part of the DBA. In addition to in-depth knowledge of the database in question, the DBA will also need knowledge and perhaps training in the platform (database engine and operating system) on which the database runs.\r\nA DBA is typically also responsible for other secondary, but still critically important, tasks and roles. Some of these include:\r\n<ul><li>Database Security: Ensuring that only authorized users have access to the database and fortifying it against any external, unauthorized access.</li><li>Database Tuning: Tweaking any of several parameters to optimize performance, such as server memory allocation, file fragmentation and disk usage.</li><li>Backup and Recovery: It is a DBA's role to ensure that the database has adequate backup and recovery procedures in place to recover from any accidental or deliberate loss of data.</li><li>Producing Reports from Queries: DBAs are frequently called upon to generate reports by writing queries, which are then run against the database.</li></ul>\r\nIt is clear from all the above that the database administration function requires technical training and years of experience. Some companies that offer commercial database products, such as Oracle DB and Microsoft's SQL Server, also offer certifications for their specific products. These industry certifications, such as Oracle Certified Professional (OCP) and Microsoft Certified Database Administrator (MCDBA), go a long way toward assuring organizations that a DBA is indeed thoroughly trained on the product in question. Because most relational database products today use the SQL language, knowledge of SQL commands and syntax is also a valuable asset for today's DBAs.","materialsDescription":" <span style=\"font-weight: bold;\">Data Resource Management</span>\r\nAccording to the Data Management Association (DAMA), data resource management is &quot;the development and execution of architectures, policies, practices and procedures that properly manage the full data lifecycle needs of an enterprise&quot;. Data Resource management may be thought of as a managerial activity that applies information system and other data management tools to the task of managing an organization’s data resource to meet a company’s business needs, and the information they provide to their shareholders. From the perspective of database design, it refers to the development and maintenance of data models to facilitate data sharing between different systems, particularly in a corporate context. Data Resource Management is also concerned with both data quality and compatibility between data models.\r\nSince the beginning of the information age, businesses need all types of data on their business activity. With each data created, when a business transaction is made, need data is created. With these data, new direction is needed that focuses on managing data as a critical resource of the organization to directly support its business activities. The data resource must be managed with the same intensity and formality that other critical resources are managed. Organizations must emphasize the information aspect of information technology, determine the data needed to support the business, and then use appropriate technology to build and maintain a high-quality data resource that provides that support.\r\nData resource quality is a measure of how well the organization's data resource supports the current and the future business information demand of the organization. The data resource cannot support just the current business information demand while sacrificing the future business information demand. It must support both the current and the future business information demand. The ultimate data resource quality is stability across changing business needs and changing technology.\r\nA corporate data resource must be developed within single, organization-wide common data architecture. A data architecture is the science and method of designing and constructing a data resource that is business driven, based on real-world objects and events as perceived by the organization, and implemented into appropriate operating environments. It is the overall structure of a data resource that provides a consistent foundation across organizational boundaries to provide easily identifiable, readily available, high-quality data to support the business information demand.\r\nThe common data architecture is a formal, comprehensive data architecture that provides a common context within which all data at an organization's disposal are understood and integrated. It is subject oriented, meaning that it is built from data subjects that represent business objects and business events in the real world that are of interest to the organization and about which data are captured and maintained.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Database_Administration.png"},{"id":709,"title":"Data Entry","alias":"data-entry","description":" Data entry, a person-based process, is &quot;one of the important basic&quot; tasks needed when no machine-readable version of the information for planned computer-based analysis or processing is readily available.\r\nSometimes what is needed is &quot;information about information (that) can be greater than the value of the information itself.&quot; It can also involve filling in required information which is then &quot;data-entered&quot; from what was written on the research document, such as the growth in available items in a category. This is a higher level of abstraction than Metadata, &quot;information about data.&quot;\r\nData entry is often done with a keyboard and at times also using a mouse, although a manually-fed scanner may be involved.\r\nHistorically, devices lacking any pre-processing capabilities were used.\r\nKeypunching. Data entry using keypunches was related to the concept of Batch processing - there was no immediate feedback.\r\nComputer keyboards. Computer keyboards and online data-entry provide the ability to give feedback to the data entry clerk doing the work.\r\nNumeric keypads. The addition of numeric keypads to computer keyboards introduced quicker and often also the less error-prone entry of numeric data.\r\nComputer mouse. The use of a computer mouse, typically on a personal computer, opened up another option for doing data entry.\r\nTouch screens. Touch screens introduced even more options, including the ability to stand and do data entry, especially given &quot;a proper height of work surface when performing data entry.&quot;","materialsDescription":" <span style=\"font-weight: bold;\">What does Data Entry mean?</span>\r\nData entry is the process of transcribing information into an electronic medium such as a computer or other electronic device. It can either be performed manually or automatically by using a machine or computer. Most data entry tasks are time consuming in nature, however data entry is considered a basic, necessary task for most organizations.\r\nData entry is considered a non–core process for most organizations and is usually performed on data forms such as spreadsheets, handwritten or scanned documents, audio or video. Addition, modification and deletion are the three modes of operation in data entry.\r\nData entry jobs do not require any special qualifications, knowledge or talent, and only require accuracy and fast turnaround. As such, data entry jobs are frequently outsourced in order to lower costs. Computers are also used in automated data entry, as they are highly accurate and can be programmed to fetch and transcribe data into the required medium.\r\nAccurately keyed data is the base upon which the organization can perform analyses and make plans.\r\nManual data entry often requires good concentration and focus over a long duration of time, and this can prove physically and mentally challenging for data entry workers.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Data_Entry.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},"mindy-support-software-development":{"id":2622,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Mindy_Support_logo.jpg","logo":true,"scheme":false,"title":"Mindy Support Разработка ПО","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"mindy-support-software-development","companyTitle":"Mindy Support","companyTypes":["supplier","vendor"],"companyId":4788,"companyAlias":"mindy-support","description":" <span style=\"font-weight: bold; \">Команды аутсорсинговых услуг</span>\r\nМожет быть сложно обрабатывать все бизнес-процессы одновременно. Позвольте нам помочь. Mindy Support Outsourcing создает специализированные группы на основе потребностей вашего бизнеса. Это означает, что каждая команда специализируется на услугах, которые являются основой вашего бизнеса.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Команды аннотирования данных</span></span>\r\nОбработка изображений, обработка текста, RBA-тренинг, эмоциональный интеллект, многоязычный чат-тренинг\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Команда обслуживания клиентов</span></span>\r\nПоддержка по электронной почте и в чате, службы поддержки, управление CRM, управление программами лояльности, удержание клиентов.<br /><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Служба поддержки бэк-офиса</span></span>\r\nВиртуальные помощники, управление счетами и заказами, управление встречами, управление базами данных, обработка заявок.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Отдел поддержки продаж и маркетинга</span></span>\r\nГенерация лидов, исходящий маркетинг, кампании, совместимые с GDPR, электронный маркетинг, SMM, PPC, управление репутацией.\r\nНачать работу с вашей собственной командой по бизнес-процессам настолько просто, насколько это возможно. Первый шаг, свяжитесь с нами по электронной почте или телефону и расскажите нам о текущих потребностях вашего бизнес-процесса.","shortDescription":"Mindy Support - международный бренд с 6 офисами в Украине. Мы расширяем возможности компаний по всему миру, обеспечивая экономически эффективный аутсорсинг бизнес-процессов без ущерба для качества.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":20,"sellingCount":3,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Mindy Support Разработка ПО","keywords":"","description":" <span style=\"font-weight: bold; \">Команды аутсорсинговых услуг</span>\r\nМожет быть сложно обрабатывать все бизнес-процессы одновременно. Позвольте нам помочь. Mindy Support Outsourcing создает специализированные группы на основе потребностей вашего бизнеса. Эт","og:title":"Mindy Support Разработка ПО","og:description":" <span style=\"font-weight: bold; \">Команды аутсорсинговых услуг</span>\r\nМожет быть сложно обрабатывать все бизнес-процессы одновременно. Позвольте нам помочь. Mindy Support Outsourcing создает специализированные группы на основе потребностей вашего бизнеса. Эт","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Mindy_Support_logo.jpg"},"eventUrl":"","translationId":7188,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":601,"title":"Custom Software Development","alias":"custom-software-development","description":" Custom software (also known as bespoke software or tailor-made software) is software that organization for some specific organization or another user. As such, it can be contrasted with the use of software packages developed for the mass market, such as commercial off-the-shelf (COTS) software, or existing free software.\r\nSince custom software is developed for a single customer it can accommodate that customer's particular preferences and expectations. Custom software may be developed in an iterative process, allowing all nuances and possible hidden risks to be taken into account, including issues which were not mentioned in the original requirement specifications (which are, as a rule, never perfect). In particular, the first phase in the software development process may involve many departments, materchode including marketing, engineering, research and development and general management.\r\nLarge companies commonly use custom software for critical functions, including content management, inventory management, customer management, human resource management, or otherwise to fill the gaps present in the existing software packages. Often such software is legacy software, developed before COTS or free software packages offering the required functionality became available.\r\nCustom software development is often considered expensive compared to off-the-shelf solutions or products. This can be true if one is speaking of typical challenges and typical solutions. However, it is not always true. In many cases, COTS software requires customization to correctly support the buyer's operations. The cost and delay of COTS customization can even add up to the expense of developing custom software. Cost is not the only consideration, however, as the decision to opt for custom software often includes the requirement for the purchaser to own the source code, to secure the possibility of future development or modifications to the installed system.\r\nAdditionally, COTS comes with upfront license costs which vary enormously but sometimes run into the millions (in terms of dollars). Furthermore, the big software houses that release COTS products revamp their product very frequently. Thus a particular customization may need to be upgraded for compatibility every two to four years. Given the cost of customization, such upgrades also turn out to be expensive, as a dedicated product release cycle will have to be earmarked for them.\r\nThe decision to build custom software or go for a COTS implementation would usually rest on one or more of the following factors:\r\n<ul><li>Finances - both cost and benefit: The upfront license cost for COTS products mean that a thorough cost-benefit analysis of the business case needs to be done. However it is widely known that large custom software projects cannot fix all three of scope, time/cost and quality constant, so either the cost or the benefits of a custom software project will be subject to some degree of uncertainty - even disregarding the uncertainty around the business benefits of a feature that is successfully implemented.</li><li>Supplier - In the case of COTS, is the supplier likely to remain in business long, and will there be adequate support and customization available? Alternatively, will there be a realistic possibility of getting support and customization from third parties? In the case of custom software, software development may be outsourced or done in-house. If it is outsourced, the question is: is the supplier reputable, and do they have a good track record?</li><li>Time to market: COTS products usually have a quicker time to market</li><li>Size of implementation: COTS comes with standardization of business processes and reporting. For a global or national organization, these can bring in gains in cost savings, efficiency and productivity, if the branch offices are all willing and able to use the same COTS without heavy customizations (which is not always a given).</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">Why is custom software such a large investment?</span>\r\nBuilding a custom web application is a time-consuming endeavor. It takes time to learn the processes of your business, to gather requirements, to flesh out your needs, and to build the software. Put simply, time is money.\r\nWhile it’s a large investment, by investing in custom software, you’ll own the code instead of having a long-term licensing agreement with another software company.\r\n<span style=\"font-weight: bold;\">How could my business benefit from custom software?</span>\r\nA custom business software solution increases process efficiency through process automation. When business processes are properly automated, they minimize the waste in time and resources that the original processes contained.\r\nThink of it this way: with software that already exists, you have to modify your process to meet software capabilities. With custom software, you can build a system around the existing processes you have in place. You took a lot of time to develop those processes, so why should you revamp your business?\r\n<span style=\"font-weight: bold;\">What is IP and how important is it that I own it?</span>\r\nIP stands for Intellectual Property. When you deal with anything creative, you have to think about copyright and the intellectual property on that work and that includes the creation of software code.\r\nThis gets back to the question of buying vs. building. If there is an existing solution that can suit your needs just fine, then it makes sense to buy, but the software developer owns the code and you are basically licensing the software from there. However, if you need a specialized solution that is customized to your needs and decide to go the custom development route, then the question of who owns the code is an important one.\r\n<span style=\"font-weight: bold;\">I’m thinking about hiring someone offshore; what should I watch out for?</span>\r\nIn short, everything. Language barriers and lack of proximity lead to breakdowns in communication and quality. Do yourself a favor and stay local.\r\nOn a related note, if you’re thinking about hiring for the position internally, think about this: it takes around three people to complete a successful custom software project. If you hire someone internally, their salary might cost what it would take to build with us, and you get a whole team when you work with us. Plus, if your software developer decides to leave, they take their knowledge with them. If one of our team members leave, our whole team shares the knowledge so you’re not left in the dark.\r\n<span style=\"font-weight: bold;\">If things don’t go well, am I sunk?</span>\r\nWe make communication and transparency are top priorities so this doesn’t happen. Right out of the gate we work hard to make sure that not only the project is a good fit, but the relationship with the client is as well. Through each step of the process and the build, we keep you in the loop weekly so you know what to expect and what is happening, but a good development company should have places in their process/relationship where you can cleanly exit. Make sure you know what the process is for leaving and what those different ‘leaving’ options are.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Custom_Software_Development.png"},{"id":32,"title":"IT outsourcing","alias":"it-outsourcing","description":"<span style=\"font-weight: bold; \">IT outsourcing</span> is the use of external service providers to effectively deliver IT-enabled business process, application service and infrastructure solutions for business outcomes.\r\nOutsourcing, which also includes utility services, software as a service and cloud-enabled outsourcing, helps clients to develop the right sourcing strategies and vision, select the right IT service providers, structure the best possible contracts, and govern deals for sustainable win-win relationships with external providers.\r\nOutsourcing can enable enterprises to reduce costs, accelerate time to market, and take advantage of external expertise, assets and/or intellectual property. IT outsourcing can be implemented both ways: outsides or within the country. \r\nIT outsourcing vendors can provide either a fully managed service, meaning they take full responsibility of all IT maintenance and support, or they can provide additional support for an internal IT team when needed, which is known as co-sourced IT support. A company using IT outsourcing can choose to use one provider for all their IT functions or split the work among multiple providers. \r\n<span style=\"font-weight: bold;\">Specific IT services typically outsourced include:</span>\r\n<ul><li>Application development</li><li>Web hosting</li><li>Application support</li><li>Database development</li><li>Telecommunications</li><li>Networking</li><li>Disaster recovery</li><li>Security</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Reasons for Outsourcing</span></p>\r\n<span style=\"font-weight: bold; \">To Reduce Cost.</span> More often than not, outsourcing means saving money. This is often due to lower labor costs, cheaper infrastructure, or an advantageous tax system in the outsourcing location.<br /><span style=\"font-weight: bold; \">To Access Skills That Are Unavailable Locally.</span> Resources that are scarce at home can sometimes be found in abundance elsewhere, meaning you can easily reach them through outsourcing.<br /><span style=\"font-weight: bold; \">To Better Use Internal Resources</span>. By delegating some of your business processes to a third party, you’ll give your in-house employees the opportunity to focus on more meaningful tasks.<br /><span style=\"font-weight: bold; \">To Accelerate Business Processes.</span> When you stop wasting time on mundane, time-consuming processes, you’ll be able to move forward with your core offering a lot faster.<br /><span style=\"font-weight: bold; \">To Share Risks.</span> When you delegate a part of non-focus functionality by outsourcing it to a third-party vendor, you give away the responsibility and related risks.","materialsDescription":"<h3 class=\"align-center\">What are the Types of IT Outsourcing?</h3>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Project-Based Model.</span> The client hires a team to implement the part of work that is already planned and defined. The project manager from the outsourced team carries full responsibility for the quality and performance of the project.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Dedicated Team Model.</span> The client hires a team that will create a project for them, and they will work only on that project. Unlike the project-based model, a dedicated team is more engaged in your project. In this model, an outsourced team becomes your technical and product advisor. So it can offer ideas and suggest alternative solutions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Outstaff Model.</span> It's a type of outsourcing in IT when you don't need a full-fledged development team and hire separate specialists. Sometimes the project requires finding a couple of additional professionals, and you're free to hire outstaff workers to cover that scope of work.</p>\r\n<h3 class=\"align-center\"><span style=\"font-weight: bold; \">What are IT Outsourcing examples?</span></h3>\r\nThe individual or company that becomes your outsourcing partner can be located anywhere in the world — one block away from your office or on another continent.\r\nA Bay Area-based startup partnering with an app development team in Utah and a call center in the Philippines, or a UK-based digital marketing agency hiring a Magento developer from Ukraine are both examples of outsourcing.\r\n<h3 class=\"align-center\">Why You Should Use IT Outsourcing</h3>\r\nNow that you know what IT outsourcing is, its models, and types, it's time to clarify why you need to outsource and whether you really need it. Let's go over a few situations that suggest when to opt for IT outsourcing.\r\n<ul><li><span style=\"font-weight: bold;\">You are a domain expert with idea</span></li></ul>\r\nIf you're an industry expert with the idea that solves a real problem, IT outsourcing is your choice. In this case, your main goal is to enter the market and test the solution fast. An outsourced team will help you validate the idea, build an MVP to check the hypothesis, and implement changes in your product according to market needs. It saves you money, time and lets you reach the goal.\r\n<ul><li><span style=\"font-weight: bold;\">You have an early-stage startup</span></li></ul>\r\nIt's a common case that young startups spend money faster than they get a solid team and a ready-to-market product. The Failory found that financial problems are the 3rd reason why startup fails. So it makes more sense to reduce costs by hiring an outsourced team of professionals while your business lives on investor's money. You may employ a full-cycle product development studio covering all the blind spots and bringing your product to life.\r\n<ul><li><span style=\"font-weight: bold;\">You need a technical support</span></li></ul>\r\nEven if you already have a ready solution, but it demands some technical improvements – frameworks for backend components, new language, integrations with enterprise software, UX&amp;UI design – it makes more sense to find an experienced partner. There are many functions that IT outsourcing can cover, and again it saves you the time you'd otherwise spend on looking for qualified staff.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_outsourcing.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},"sales-and-marketing-support-outsourcing-mindy-support":{"id":3376,"logoURL":"https://old.roi4cio.com/fileadmin/content/Mindy_Support_icon_for_fb_180x180_no_background_02.png","logo":true,"scheme":false,"title":"Sales and Marketing Support Outsourcing | Mindy Support","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"sales-and-marketing-support-outsourcing-mindy-support","companyTitle":"Mindy Support","companyTypes":["supplier","vendor"],"companyId":4788,"companyAlias":"mindy-support","description":"<p><strong>Sales and Marketing Support Team</strong></p>\r\n<ul>\r\n<li>130 successfully completed projects</li>\r\n<li>Experienced multi-lingual remote teams</li>\r\n<li>Proactive and insightful management</li>\r\n</ul>\r\n<p><strong>We Are Best In</strong></p>\r\n<ul>\r\n<li>Lead generation</li>\r\n<li>Inbound and outbound campaigns</li>\r\n<li>Dedicated marketing and sales departments</li>\r\n<li>Content management and copywriting</li>\r\n<li>Search engine management (SEO, SEA, SMM)</li>\r\n<li>Search engine reputation management (SERM)</li>\r\n</ul>\r\n<p>Getting started with your own outsourced business process team is as simple as can be. The first step, reach out to us via email or phone and tell us about your current business process needs.</p>\r\n<p>Contact us: +357 2503 0267, hello@mindy-support.com</p>","shortDescription":"Mindy Support is an international brand with 5 offices across Ukraine. We empower companies all over the world by providing cost-efficient business process outsourcing with no compromise on quality.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":9,"sellingCount":5,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Sales and Marketing Support Outsourcing | Mindy Support","keywords":"","description":"<p><strong>Sales and Marketing Support Team</strong></p>\r\n<ul>\r\n<li>130 successfully completed projects</li>\r\n<li>Experienced multi-lingual remote teams</li>\r\n<li>Proactive and insightful management</li>\r\n</ul>\r\n<p><strong>We Are Best In</strong></p>\r\n<ul>\r\n<l","og:title":"Sales and Marketing Support Outsourcing | Mindy Support","og:description":"<p><strong>Sales and Marketing Support Team</strong></p>\r\n<ul>\r\n<li>130 successfully completed projects</li>\r\n<li>Experienced multi-lingual remote teams</li>\r\n<li>Proactive and insightful management</li>\r\n</ul>\r\n<p><strong>We Are Best In</strong></p>\r\n<ul>\r\n<l","og:image":"https://old.roi4cio.com/fileadmin/content/Mindy_Support_icon_for_fb_180x180_no_background_02.png"},"eventUrl":"","translationId":3376,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":32,"title":"IT outsourcing","alias":"it-outsourcing","description":"<span style=\"font-weight: bold; \">IT outsourcing</span> is the use of external service providers to effectively deliver IT-enabled business process, application service and infrastructure solutions for business outcomes.\r\nOutsourcing, which also includes utility services, software as a service and cloud-enabled outsourcing, helps clients to develop the right sourcing strategies and vision, select the right IT service providers, structure the best possible contracts, and govern deals for sustainable win-win relationships with external providers.\r\nOutsourcing can enable enterprises to reduce costs, accelerate time to market, and take advantage of external expertise, assets and/or intellectual property. IT outsourcing can be implemented both ways: outsides or within the country. \r\nIT outsourcing vendors can provide either a fully managed service, meaning they take full responsibility of all IT maintenance and support, or they can provide additional support for an internal IT team when needed, which is known as co-sourced IT support. A company using IT outsourcing can choose to use one provider for all their IT functions or split the work among multiple providers. \r\n<span style=\"font-weight: bold;\">Specific IT services typically outsourced include:</span>\r\n<ul><li>Application development</li><li>Web hosting</li><li>Application support</li><li>Database development</li><li>Telecommunications</li><li>Networking</li><li>Disaster recovery</li><li>Security</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Reasons for Outsourcing</span></p>\r\n<span style=\"font-weight: bold; \">To Reduce Cost.</span> More often than not, outsourcing means saving money. This is often due to lower labor costs, cheaper infrastructure, or an advantageous tax system in the outsourcing location.<br /><span style=\"font-weight: bold; \">To Access Skills That Are Unavailable Locally.</span> Resources that are scarce at home can sometimes be found in abundance elsewhere, meaning you can easily reach them through outsourcing.<br /><span style=\"font-weight: bold; \">To Better Use Internal Resources</span>. By delegating some of your business processes to a third party, you’ll give your in-house employees the opportunity to focus on more meaningful tasks.<br /><span style=\"font-weight: bold; \">To Accelerate Business Processes.</span> When you stop wasting time on mundane, time-consuming processes, you’ll be able to move forward with your core offering a lot faster.<br /><span style=\"font-weight: bold; \">To Share Risks.</span> When you delegate a part of non-focus functionality by outsourcing it to a third-party vendor, you give away the responsibility and related risks.","materialsDescription":"<h3 class=\"align-center\">What are the Types of IT Outsourcing?</h3>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Project-Based Model.</span> The client hires a team to implement the part of work that is already planned and defined. The project manager from the outsourced team carries full responsibility for the quality and performance of the project.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Dedicated Team Model.</span> The client hires a team that will create a project for them, and they will work only on that project. Unlike the project-based model, a dedicated team is more engaged in your project. In this model, an outsourced team becomes your technical and product advisor. So it can offer ideas and suggest alternative solutions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Outstaff Model.</span> It's a type of outsourcing in IT when you don't need a full-fledged development team and hire separate specialists. Sometimes the project requires finding a couple of additional professionals, and you're free to hire outstaff workers to cover that scope of work.</p>\r\n<h3 class=\"align-center\"><span style=\"font-weight: bold; \">What are IT Outsourcing examples?</span></h3>\r\nThe individual or company that becomes your outsourcing partner can be located anywhere in the world — one block away from your office or on another continent.\r\nA Bay Area-based startup partnering with an app development team in Utah and a call center in the Philippines, or a UK-based digital marketing agency hiring a Magento developer from Ukraine are both examples of outsourcing.\r\n<h3 class=\"align-center\">Why You Should Use IT Outsourcing</h3>\r\nNow that you know what IT outsourcing is, its models, and types, it's time to clarify why you need to outsource and whether you really need it. Let's go over a few situations that suggest when to opt for IT outsourcing.\r\n<ul><li><span style=\"font-weight: bold;\">You are a domain expert with idea</span></li></ul>\r\nIf you're an industry expert with the idea that solves a real problem, IT outsourcing is your choice. In this case, your main goal is to enter the market and test the solution fast. An outsourced team will help you validate the idea, build an MVP to check the hypothesis, and implement changes in your product according to market needs. It saves you money, time and lets you reach the goal.\r\n<ul><li><span style=\"font-weight: bold;\">You have an early-stage startup</span></li></ul>\r\nIt's a common case that young startups spend money faster than they get a solid team and a ready-to-market product. The Failory found that financial problems are the 3rd reason why startup fails. So it makes more sense to reduce costs by hiring an outsourced team of professionals while your business lives on investor's money. You may employ a full-cycle product development studio covering all the blind spots and bringing your product to life.\r\n<ul><li><span style=\"font-weight: bold;\">You need a technical support</span></li></ul>\r\nEven if you already have a ready solution, but it demands some technical improvements – frameworks for backend components, new language, integrations with enterprise software, UX&amp;UI design – it makes more sense to find an experienced partner. There are many functions that IT outsourcing can cover, and again it saves you the time you'd otherwise spend on looking for qualified staff.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_outsourcing.png"},{"id":685,"title":"Database Administration","alias":"database-administration","description":" Database administration refers to the whole set of activities performed by a database administrator to ensure that a database is always available as needed. Other closely related tasks and roles are database security, database monitoring and troubleshooting, and planning for future growth.\r\nDatabase administration is an important function in any organization that is dependent on one or more databases.\r\nThe database administrator (DBA) is usually a dedicated role in the IT department for large organizations. However, many smaller companies that cannot afford a full-time DBA usually outsource or contract the role to a specialized vendor, or merge the role with another in the ICT department so that both are performed by one person.\r\nThe primary role of database administration is to ensure maximum up time for the database so that it is always available when needed. This will typically involve proactive periodic monitoring and troubleshooting. This in turn entails some technical skills on the part of the DBA. In addition to in-depth knowledge of the database in question, the DBA will also need knowledge and perhaps training in the platform (database engine and operating system) on which the database runs.\r\nA DBA is typically also responsible for other secondary, but still critically important, tasks and roles. Some of these include:\r\n<ul><li>Database Security: Ensuring that only authorized users have access to the database and fortifying it against any external, unauthorized access.</li><li>Database Tuning: Tweaking any of several parameters to optimize performance, such as server memory allocation, file fragmentation and disk usage.</li><li>Backup and Recovery: It is a DBA's role to ensure that the database has adequate backup and recovery procedures in place to recover from any accidental or deliberate loss of data.</li><li>Producing Reports from Queries: DBAs are frequently called upon to generate reports by writing queries, which are then run against the database.</li></ul>\r\nIt is clear from all the above that the database administration function requires technical training and years of experience. Some companies that offer commercial database products, such as Oracle DB and Microsoft's SQL Server, also offer certifications for their specific products. These industry certifications, such as Oracle Certified Professional (OCP) and Microsoft Certified Database Administrator (MCDBA), go a long way toward assuring organizations that a DBA is indeed thoroughly trained on the product in question. Because most relational database products today use the SQL language, knowledge of SQL commands and syntax is also a valuable asset for today's DBAs.","materialsDescription":" <span style=\"font-weight: bold;\">Data Resource Management</span>\r\nAccording to the Data Management Association (DAMA), data resource management is &quot;the development and execution of architectures, policies, practices and procedures that properly manage the full data lifecycle needs of an enterprise&quot;. Data Resource management may be thought of as a managerial activity that applies information system and other data management tools to the task of managing an organization’s data resource to meet a company’s business needs, and the information they provide to their shareholders. From the perspective of database design, it refers to the development and maintenance of data models to facilitate data sharing between different systems, particularly in a corporate context. Data Resource Management is also concerned with both data quality and compatibility between data models.\r\nSince the beginning of the information age, businesses need all types of data on their business activity. With each data created, when a business transaction is made, need data is created. With these data, new direction is needed that focuses on managing data as a critical resource of the organization to directly support its business activities. The data resource must be managed with the same intensity and formality that other critical resources are managed. Organizations must emphasize the information aspect of information technology, determine the data needed to support the business, and then use appropriate technology to build and maintain a high-quality data resource that provides that support.\r\nData resource quality is a measure of how well the organization's data resource supports the current and the future business information demand of the organization. The data resource cannot support just the current business information demand while sacrificing the future business information demand. It must support both the current and the future business information demand. The ultimate data resource quality is stability across changing business needs and changing technology.\r\nA corporate data resource must be developed within single, organization-wide common data architecture. A data architecture is the science and method of designing and constructing a data resource that is business driven, based on real-world objects and events as perceived by the organization, and implemented into appropriate operating environments. It is the overall structure of a data resource that provides a consistent foundation across organizational boundaries to provide easily identifiable, readily available, high-quality data to support the business information demand.\r\nThe common data architecture is a formal, comprehensive data architecture that provides a common context within which all data at an organization's disposal are understood and integrated. It is subject oriented, meaning that it is built from data subjects that represent business objects and business events in the real world that are of interest to the organization and about which data are captured and maintained.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Database_Administration.png"},{"id":709,"title":"Data Entry","alias":"data-entry","description":" Data entry, a person-based process, is &quot;one of the important basic&quot; tasks needed when no machine-readable version of the information for planned computer-based analysis or processing is readily available.\r\nSometimes what is needed is &quot;information about information (that) can be greater than the value of the information itself.&quot; It can also involve filling in required information which is then &quot;data-entered&quot; from what was written on the research document, such as the growth in available items in a category. This is a higher level of abstraction than Metadata, &quot;information about data.&quot;\r\nData entry is often done with a keyboard and at times also using a mouse, although a manually-fed scanner may be involved.\r\nHistorically, devices lacking any pre-processing capabilities were used.\r\nKeypunching. Data entry using keypunches was related to the concept of Batch processing - there was no immediate feedback.\r\nComputer keyboards. Computer keyboards and online data-entry provide the ability to give feedback to the data entry clerk doing the work.\r\nNumeric keypads. The addition of numeric keypads to computer keyboards introduced quicker and often also the less error-prone entry of numeric data.\r\nComputer mouse. The use of a computer mouse, typically on a personal computer, opened up another option for doing data entry.\r\nTouch screens. Touch screens introduced even more options, including the ability to stand and do data entry, especially given &quot;a proper height of work surface when performing data entry.&quot;","materialsDescription":" <span style=\"font-weight: bold;\">What does Data Entry mean?</span>\r\nData entry is the process of transcribing information into an electronic medium such as a computer or other electronic device. It can either be performed manually or automatically by using a machine or computer. Most data entry tasks are time consuming in nature, however data entry is considered a basic, necessary task for most organizations.\r\nData entry is considered a non–core process for most organizations and is usually performed on data forms such as spreadsheets, handwritten or scanned documents, audio or video. Addition, modification and deletion are the three modes of operation in data entry.\r\nData entry jobs do not require any special qualifications, knowledge or talent, and only require accuracy and fast turnaround. As such, data entry jobs are frequently outsourced in order to lower costs. Computers are also used in automated data entry, as they are highly accurate and can be programmed to fetch and transcribe data into the required medium.\r\nAccurately keyed data is the base upon which the organization can perform analyses and make plans.\r\nManual data entry often requires good concentration and focus over a long duration of time, and this can prove physically and mentally challenging for data entry workers.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Data_Entry.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}},"aliases":{"1":["back-office-support-outsourcing-mindy-support","customer-care-outsourcing-mindy-support","data-annotation-ml-training-outsourcing-mindy-support","mindy-support-software-development","sales-and-marketing-support-outsourcing-mindy-support"]},"links":{"first":"http://apis.roi4cio.com/api/products?page=1","last":"http://apis.roi4cio.com/api/products?page=1","prev":null,"next":null},"meta":{"current_page":1,"from":1,"last_page":1,"path":"http://apis.roi4cio.com/api/products","per_page":20,"to":5,"total":5},"loading":false,"error":null,"useProductLoading":false,"sellProductLoading":false,"templatesById":{},"comparisonByTemplateId":{}},"filters":{"filterCriterias":{"loading":false,"error":null,"data":{"price":{"min":0,"max":6000},"users":{"loading":false,"error":null,"ids":[],"values":{}},"suppliers":{"loading":false,"error":null,"ids":[],"values":{}},"vendors":{"loading":false,"error":null,"ids":[4788],"values":{"4788":{"id":4788,"title":"Mindy Support"}}},"roles":{"id":200,"title":"Roles","values":{"1":{"id":1,"title":"User","translationKey":"user"},"2":{"id":2,"title":"Supplier","translationKey":"supplier"},"3":{"id":3,"title":"Vendor","translationKey":"vendor"}}},"categories":{"flat":[],"tree":[]},"countries":{"loading":false,"error":null,"ids":[],"values":{}}}},"showAIFilter":false},"companies":{"companiesByAlias":{},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"implementations":{"implementationsByAlias":{},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"agreements":{"agreementById":{},"ids":{},"links":{},"meta":{},"loading":false,"error":null},"comparison":{"loading":false,"error":false,"templatesById":{},"comparisonByTemplateId":{},"products":[],"selectedTemplateId":null},"presentation":{"type":null,"company":{},"products":[],"partners":[],"formData":{},"dataLoading":false,"dataError":false,"loading":false,"error":false},"catalogsGlobal":{"subMenuItemTitle":""}}