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With customers in more than 60 countries and an intense focus on the customer experience, <span style=\"font-weight: bold;\">CenturyLink </span>strives to be the world's best networking company by solving customers' increased demand for reliable and secure connections. 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ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li> Lower costs for IT operations</li><li> Higher returns on IT investments</li><li> Minimal service outages</li><li> Ability to establish well-defined, repeatable, and manageable IT processes</li><li> Efficient analysis of IT problems to reduce repeat incidents</li><li> Improved efficiency of IT help desk teams</li><li> Well-defined roles and responsibilities</li><li> Clear expectations on service levels and service availability</li><li> Risk-free implementation of IT changes</li><li> Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the "needs" primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. Check Gartner's magic quadrant and other analyst reports, along with product and support reviews to ensure that the said tool provides good customer support.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ITSM.png","alias":"itsm-it-service-management"},"49":{"id":49,"title":"VPN - Virtual Private Network","description":"A <span style=\"font-weight: bold; \">virtual private network (VPN)</span> extends a private network across a public network, and enables users to send and receive data across shared or public networks as if their computing devices were directly connected to the private network. Applications running on a computing device, e.g. a laptop, desktop, smartphone, across a VPN may therefore benefit from the functionality, security, and management of the private network. Encryption is a common though not an inherent part of a VPN connection.\r\nAt its most basic level, VPN tunneling creates a point-to-point connection that cannot be accessed by unauthorized users. To actually create the VPN tunnel, the endpoint device needs to be running a VPN client (software application) locally or in the cloud. The VPN client runs in the background and is not noticeable to the end user unless there are performance issues.\r\nThe performance of a VPN can be affected by a variety of factors, among them the speed of users' internet connections, the types of protocols an internet service provider may use and the type of encryption the VPN uses. In the enterprise, performance can also be affected by poor quality of service (QoS) outside the control of an organization's information technology (IT) department.\r\nConsumers use a virtual private network software to protect their online activity and identity. By using an anonymous VPN service, a user's Internet traffic and data remain encrypted, which prevents eavesdroppers from sniffing Internet activity. Personal VPN services are especially useful when accessing public Wi-Fi hotspots because the public wireless services might not be secure. In addition to public Wi-Fi security, it also provides consumers with uncensored Internet access and can help prevent data theft and unblock websites.\r\nCompanies and organizations will typically use a VPN security to communicate confidentially over a public network and to send voice, video or data. It is also an excellent option for remote workers and organizations with global offices and partners to share data in a private manner.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Types of VPNs</span></p>\r\n<ul><li><span style=\"font-weight: bold;\">Remote access VPN</span>. Remote access VPN clients connect to a VPN gateway server on the organization's network. The gateway requires the device to authenticate its identity before granting access to internal network resources such as file servers, printers and intranets. This type of VPN usually relies on either IP Security (IPsec) or Secure Sockets Layer (SSL) to secure the connection.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Site-to-site VPN.</span> In contrast, a site-to-site VPN uses a gateway device to connect an entire network in one location to a network in another location. End-node devices in the remote location do not need VPN clients because the gateway handles the connection. Most site-to-site VPNs connecting over the internet use IPsec. It is also common for them to use carrier MPLS clouds rather than the public internet as the transport for site-to-site VPNs. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile VPN.</span> In a mobile VPN, a VPN server still sits at the edge of the company network, enabling secure tunneled access by authenticated, authorized VPN clients. Mobile VPN tunnels are not tied to physical IP addresses, however. Instead, each tunnel is bound to a logical IP address. That logical IP address sticks to the mobile device no matter where it may roam.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">VPN Hardware</span>. It offer a number of advantages over the software-based VPN. In addition to enhanced security, hardware VPNs can provide load balancing to handle large client loads. Administration is managed through a Web browser interface. A hardware VPN is more expensive than a software VPN. Because of the cost, hardware VPNs are a more realistic option for large businesses than for small businesses or branch offices. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">VPN appliance.</span> A VPN appliance, also known as a VPN gateway appliance, is a network device equipped with enhanced security features. Also known as an SSL (Secure Sockets Layer) VPN appliance, it is in effect a router that provides protection, authorization, authentication and encryption for VPNs.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Dynamic multipoint virtual private network (DMVPN</span>). A dynamic multipoint virtual private network (DMVPN) is a secure network that exchanges data between sites without needing to pass traffic through an organization's headquarter virtual private network (VPN) server or router. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">VPN Reconnect.</span> VPN Reconnect is a feature of Windows 7 and Windows Server 2008 R2 that allows a virtual private network connection to remain open during a brief interruption of Internet service. Usually, when a computing device using a VPN connection drops its Internet connection, the end user has to manually reconnect to the VPN. VPN Reconnect keeps the VPN tunnel open for a configurable amount of time so when Internet service is restored, the VPN connection is automatically restored as well. </li></ul>\r\n<p class=\"align-left\"> </p>","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is VPN software?</span></h1>\r\n<span style=\"font-weight: normal;\"></span>VPN software is a tool that allows users to create a secure, encrypted connection over a computer network such as the Internet. The platform was developed to allow for secure access to business applications and other resources.\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">How does VPN software work?</span></h1></header>\r\n<p class=\"align-left\">So what does VPN do? Basically, a VPN is a group of computers or networks, which are connected over the Internet. For businesses, VPN services serve as avenues for getting access to networks when they are not physically on the same network. Such a service can also be used to encrypt communications over public networks.</p>\r\n<p class=\"align-left\">VPNs are usually deployed through local installation or by logging on to a service’s website. To give you an idea as to how VPN works, the software allows your computer to basically exchange keys with a remote server, through which all data traffic is encrypted and kept secure, safe from prying eyes. It lets you browse the Internet without the worry of being tracked, monitored and identified without permission. A VPN also helps in accessing blocked sites and in circumventing censorship.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the features of VPN software?</span></h1>\r\n<p class=\"align-left\">There are a variety of ways by which you can determine what VPN suits you. Here are some features of software VPN solutions and buying factors that you should consider:<br /><br /></p>\r\n<ul><li><span style=\"font-weight: bold;\">Privacy</span>: You should know what kind of privacy you really need. Is it for surfing, downloading or simply accessing blocked sites? Best of VPN programs offer one or more of these capabilities.</li><li><span style=\"font-weight: bold;\">Software/features</span>: Platforms should not be limited to ease of use, they should include features such as kill switches and DNS leak prevention tools which provide a further layer of protection.</li><li><span style=\"font-weight: bold;\">Security</span>: One should consider the level of security that a service offers. This can prevent hackers and agencies from accessing your data.</li><li><span style=\"font-weight: bold;\">Cross-platform support</span>: A VPN solution should be able to run on any device. To do this, setup guides for different platforms should be provided by the vendor.</li><li><span style=\"font-weight: bold;\">The number of servers/countries</span>: For these services, the more servers VPN there are, the better the service. This allows users to connect from virtually all over the world. It will also enable them to change their locations at will.</li><li><span style=\"font-weight: bold;\">Speed</span>: It’s common knowledge that using VPN comes with reduction in Internet speed. This is due to the fact that signals need to travel long distances and the demands of the encryption and decryption processes. Choose a service that has minimal impact on Internet speed.</li><li><span style=\"font-weight: bold;\">Simultaneous connections</span>: Many services allow users to use only one device at a time. However, many VPN service providers allow customers to connect multiple devices all at the same time.</li></ul>\r\n<p class=\"align-left\"> </p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/VPN_-_Virtual_Private_Network.png","alias":"vpn-virtual-private-network"},"50":{"id":50,"title":"IPC - Information Protection and Control","description":"Information Protection and Control (IPC) is a technology for protecting confidential information from internal threats. IPC solutions are designed to protect information from internal threats, prevent various types of information leaks, corporate espionage, and business intelligence. The term IPC combines two main technologies: encryption of storage media at all points of the network and control of technical channels of information leakage using Data Loss Prevention (DLP) technologies. Network, application and data access control is a possible third technology in IPC class systems. IPC includes solutions of the Data Loss Prevention (DLP) class, a system for encrypting corporate information and controlling access to it. The term IPC was one of the first to use IDC analyst Brian Burke in his report, Information Protection and Control Survey: Data Loss Prevention and Encryption Trends.\r\nIPC technology is a logical continuation of DLP technology and allows you to protect data not only from leaks through technical channels, that is, insiders, but also from unauthorized user access to the network, information, applications, and in cases where the direct storage medium falls into the hands of third parties. This allows you to prevent leaks in those cases when an insider or a person who does not have legal access to data gain access to the direct carrier of information. For example, removing a hard drive from a personal computer, an insider will not be able to read the information on it. This allows you to prevent the compromise of confidential data even in the event of loss, theft or seizure (for example, when organizing operational events by special services specialists, unscrupulous competitors or raiders).\r\nThe main objective of IPC systems is to prevent the transfer of confidential information outside the corporate information system. Such a transfer (leak) may be intentional or unintentional. Practice shows that most of the leaks (more than 75%) do not occur due to malicious intent, but because of errors, carelessness, carelessness, and negligence of employees - it is much easier to detect such cases. The rest is connected with the malicious intent of operators and users of enterprise information systems, in particular, industrial espionage and competitive intelligence. Obviously, malicious insiders, as a rule, try to trick IPC analyzers and other control systems.","materialsDescription":"<span style=\"font-weight: bold; \">What is Information Protection and Control (IPC)?</span>\r\nIPC (English Information Protection and Control) is a generic name for technology to protect confidential information from internal threats.\r\nIPC solutions are designed to prevent various types of information leaks, corporate espionage, and business intelligence. IPC combines two main technologies: media encryption and control of technical channels of information leakage (Data Loss Prevention - DLP). Also, the functionality of IPC systems may include systems of protection against unauthorized access (unauthorized access).\r\n<span style=\"font-weight: bold; \">What are the objectives of IPC class systems?</span>\r\n<ul><li>preventing the transfer of confidential information beyond the corporate information system;</li><li>prevention of outside transmission of not only confidential but also other undesirable information (offensive expressions, spam, eroticism, excessive amounts of data, etc.);</li><li>preventing the transmission of unwanted information not only from inside to outside but also from outside to inside the organization’s information system;</li><li>preventing employees from using the Internet and network resources for personal purposes;</li><li>spam protection;</li><li>virus protection;</li><li>optimization of channel loading, reduction of inappropriate traffic;</li><li>accounting of working hours and presence at the workplace;</li><li>tracking the reliability of employees, their political views, beliefs, collecting dirt;</li><li>archiving information in case of accidental deletion or damage to the original;</li><li>protection against accidental or intentional violation of internal standards;</li><li>ensuring compliance with standards in the field of information security and current legislation.</li></ul>\r\n<span style=\"font-weight: bold; \">Why is DLP technology used in IPC?</span>\r\nIPC DLP technology supports monitoring of the following technical channels for confidential information leakage:\r\n<ul><li>corporate email;</li><li>webmail;</li><li>social networks and blogs;</li><li>file-sharing networks;</li><li>forums and other Internet resources, including those made using AJAX technology;</li><li>instant messaging tools (ICQ, Mail.Ru Agent, Skype, AOL AIM, Google Talk, Yahoo Messenger, MSN Messenger, etc.);</li><li>P2P clients;</li><li>peripheral devices (USB, LPT, COM, WiFi, Bluetooth, etc.);</li><li>local and network printers.</li></ul>\r\nDLP technologies in IPC support control, including the following communication protocols:\r\n<ul><li>FTP;</li><li>FTP over HTTP;</li><li>FTPS;</li><li>HTTP;</li><li>HTTPS (SSL);</li><li>NNTP;</li><li>POP3;</li><li>SMTP.</li></ul>\r\n<span style=\"font-weight: bold; \">What information protection facilities does IPC technology include?</span>\r\nIPC technology includes the ability to encrypt information at all key points in the network. The objects of information security are:\r\n<ul><li>Server hard drives;</li><li>SAN;</li><li>NAS;</li><li>Magnetic tapes;</li><li>CD/DVD/Blue-ray discs;</li><li>Personal computers (including laptops);</li><li>External devices.</li></ul>\r\nIPC technologies use various plug-in cryptographic modules, including the most efficient algorithms DES, Triple DES, RC5, RC6, AES, XTS-AES. The most used algorithms in IPC solutions are RC5 and AES, the effectiveness of which can be tested on the project [distributed.net]. They are most effective for solving the problems of encrypting data of large amounts of data on server storages and backups.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/IPC_-_Information_Protection_and_Control.png","alias":"ipc-information-protection-and-control"},"52":{"id":52,"title":"SaaS - software as a service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as "on-demand software", and was formerly referred to as "software plus services" by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term "Software as a Service" (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure. While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies. Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\"> </p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png","alias":"saas-software-as-a-service"},"59":{"id":59,"title":"SCADA - Supervisory Control And Data Acquisition","description":"<span style=\"font-weight: bold; \">SCADA</span> stands for <span style=\"font-weight: bold; \">Supervisory Control and Data Acquisition</span>, a term which describes the basic functions of a SCADA system. Companies use SCADA systems to control equipment across their sites and to collect and record data about their operations. SCADA is not a specific technology, but a type of application. Any application that gets operating data about a system in order to control and optimise that system is a SCADA application. That application may be a petrochemical distillation process, a water filtration system, a pipeline compressor, or just about anything else.\r\nSCADA solutions typically come in a combination of software and hardware elements, such as programmable logic controllers (PLCs) and remote terminal units (RTUs). Data acquisition in SCADA starts with PLCs and RTUs, which communicate with plant floor equipment such as factory machinery and sensors. Data gathered from the equipment is then sent to the next level, such as a control room, where operators can supervise the PLC and RTU controls using human-machine interfaces (HMIs). HMIs are an important element of SCADA systems. They are the screens that operators use to communicate with the SCADA system.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">The major components of a SCADA technology include:</span></p>\r\n<ul><li><span style=\"font-weight: bold;\">Master Terminal Unit (MTU).</span> It comprises a computer, PLC and a network server that helps MTU to communicate with the RTUs. MTU begins communication, collects and saves data, helps to interface with operators and to communicate data to other systems.</li><li><span style=\"font-weight: bold;\">Remote Terminal Unit (RTU).</span> RTU is used to collect information from these sensors and further sends the data to MTU. RTUs have the storage capacity facility. So, it stores the data and transmits the data when MTU sends the corresponding command.</li><li><span style=\"font-weight: bold;\">Communication Network (defined by its network topology).</span> In general, network means connection. When you tell a SCADA communication network, it is defined as a link between RTU in the field to MTU in the central location. The bidirectional wired or wireless communication channel is used for the networking purpose. Various other communication mediums like fiber optic cables, twisted pair cables, etc. are also used.</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Objectives of Supervisory Control and Data Acquisition system</span></p>\r\n<ul><li><span style=\"font-weight: bold;\">Monitor:</span> SCADA control system continuously monitors the physical parameters</li><li><span style=\"font-weight: bold;\">Measure:</span> It measures the parameter for processing</li><li><span style=\"font-weight: bold;\">Data Acquisition:</span> It acquires data from RTU, data loggers, etc</li><li><span style=\"font-weight: bold;\">Data Communication:</span> It helps to communicate and transmit a large amount of data between MTU and RTU units</li><li><span style=\"font-weight: bold;\">Controlling:</span> Online real-time monitoring and controlling of the process</li><li><span style=\"font-weight: bold;\">Automation:</span> It helps for automatic transmission and functionality</li></ul>\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Who Uses SCADA?</h1>\r\nSCADA systems are used by industrial organizations and companies in the public and private sectors to control and maintain efficiency, distribute data for smarter decisions, and communicate system issues to help mitigate downtime. Supervisory control systems work well in many different types of enterprises because they can range from simple configurations to large, complex installations. They are the backbone of many modern industries, including:\r\n<ul><li>Energy</li><li>Food and beverage</li><li>Manufacturing</li><li>Oil and gas</li><li>Power</li><li>Recycling</li><li>Transportation</li><li>Water and waste water</li><li>And many more</li></ul>\r\nVirtually anywhere you look in today's world, there is some type of SCADA monitoring system running behind the scenes: maintaining the refrigeration systems at the local supermarket, ensuring production and safety at a refinery, achieving quality standards at a waste water treatment plant, or even tracking your energy use at home, to give a few examples. Effective SCADA systems can result in significant savings of time and money. Numerous case studies have been published highlighting the benefits and savings of using a modern SCADA software.\r\n<h1 class=\"align-center\">Benefits of using SCADA software</h1>\r\nUsing modern SCADA software provides numerous benefits to businesses, and helps companies make the most of those benefits. Some of these advantages include:\r\n<span style=\"font-weight: bold; \">Easier engineering:</span> An advanced supervisory control application such provides easy-to-locate tools, wizards, graphic templates and other pre-configured elements, so engineers can create automation projects and set parameters quickly, even if they don't have programming experience. In addition, you can also easily maintain and expand existing applications as needed. The ability to automate the engineering process allows users, particularly system integrators and original equipment manufacturers (OEM), to set up complex projects much more efficiently and accurately.\r\n<span style=\"font-weight: bold; \">Improved data management:</span> A high-quality SCADA system makes it easier to collect, manage, access and analyze your operational data. It can enable automatic data recording and provide a central location for data storage. Additionally, it can transfer data to other systems such as MES and ERP as needed. \r\n<span style=\"font-weight: bold; \">Greater visibility:</span> One of the main advantages of using SCADA software is the improvement in visibility into your operations. It provides you with real-time information about your operations and enables you to conveniently view that information via an HMI. SCADA monitoring can also help in generating reports and analyzing data.\r\n<span style=\"font-weight: bold; \">Enhanced efficiency:</span> A SCADA system allows you to streamline processes through automated actions and user-friendly tools. The data that SCADA provides allows you to uncover opportunities for improving the efficiency of the operations, which can be used to make long-term changes to processes or even respond to real-time changes in conditions.\r\n<span style=\"font-weight: bold; \">Increased usability:</span> SCADA systems enable workers to control equipment more quickly, easily and safely through an HMI. Rather than having to control each piece of machinery manually, workers can manage them remotely and often control many pieces of equipment from a single location. Managers, even those who are not currently on the floor, also gain this capability.\r\n<span style=\"font-weight: bold; \">Reduced downtime:</span> A SCADA system can detect faults at an early stage and push instant alerts to the responsible personnel. Powered by predictive analytics, a SCADA system can also inform you of a potential issue of the machinery before it fails and causes larger problems. These features can help improve the overall equipment effectiveness (OEE) and reduce the amount of time and cost on troubleshooting and maintenance.\r\n<span style=\"font-weight: bold;\">Easy integration:</span> Connectivity to existing machine environments is key to removing data silos and maximizing productivity. \r\n<span style=\"font-weight: bold;\">Unified platform:</span>All of your data is also available in one platform, which helps you to get a clear overview of your operations and take full advantage of your data. All users also get real-time updates locally or remotely, ensuring everyone on your team is on the same page.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SCADA__-_Supervisory_Control_And_Data_Acquisition.png","alias":"scada-supervisory-control-and-data-acquisition"},"80":{"id":80,"title":"VMS - Video Management Solution","description":"Video management systems and video analytics are intellectual elements of a comprehensive security system for any organization and enterprise.\r\nVideo Management Systems (VMS) provide video camera management, video stream distribution and image display to security monitors, quick and effective incident response, access rights to control video cameras and video archive and prompt notification of security incidents.\r\nVideo analytics is a key element of any video surveillance system, as it allows you to automate the main tasks of protecting objects and territories, namely, the prediction and detection of potential risks, tracking and recognition of objects.\r\nThe images from video surveillance cameras are transmitted to the video content storage server, and using specialized software, they are automatically analyzed and processed, and the results are output to the administrator or head of the security system.","materialsDescription":"<span style=\"font-weight: bold;\">What is Video Management Software?</span>\r\nVideo management software (VMS) is a part of a video surveillance system that allows the user to access real-time videos, record, store and playback recorded videos and derive useful insights of the surveillance site.\r\n<span style=\"font-weight: bold;\">When to upgrade a Video Surveillance System?</span>\r\nCurrent Video Management Systems are capable of offering much more than just surveillance, hence, upgrading a VMS system becomes as important as upgrading the other assets of the business. A VMS system can be upgraded when an organization is:\r\n<ul><li>Using a traditional CCTV surveillance system (Old equipment and cameras)</li><li>Incurring increased maintenance costs of the existing surveillance system</li><li>Expanding from Single site to multiple sites (Small to medium to large-sized enterprises)</li><li>In the need of Intelligent Video Analytics for monitoring sites, employees or business processes</li><li>Requiring Video Analytics to improve the site operations to benefit the customers, VMS users or employees</li><li>In need of VMS system equipment standardization</li></ul>\r\n<span style=\"font-weight: bold;\">What are the factors to consider while selecting video surveillance cameras for the VMS System?</span>\r\nVideo surveillance cameras come in a wide range of sizes, shapes, features, and functions, which are designed to perform in diverse environmental conditions at surveillance sites. There are a few things that users must consider while selecting video surveillance cameras for their VMS system. Users must check:\r\n<ul><li>The camera resolution (image quality)</li><li>Indoor or outdoor camera compatibility</li><li>Wired or wireless cameras</li><li>Light sensitivity of the camera (ability of a surveillance camera to work in low light)</li><li>Shape of the camera (box type, bullet camera or dome camera)</li><li>Frame rate (more frames per second –fps defines video clarity)</li></ul>\r\n<span style=\"font-weight: bold;\">Why should enterprises switch from traditional CCTV systems to cloud-based Video Management Systems?</span>\r\nTraditional CCTV systems are just analog devices with limited functionality to monitor and track the events in the camera vicinity, whereas new age cloud-based video management systems are smart enough to record, store, playback, and analyze the captured events in real-time and later. Cloud-based Video Surveillance systems are equipped with high-quality IP cameras, which provide a high-quality image with better fps for the system network. Storage is never an issue with these systems as all the data is stored on the cloud and can be fetched whenever required. Cloud-based video management systems are easy to install as users can just plug-and-play these devices for small setups. These systems are easily customizable in terms of camera numbers, software features, types of video analytics, etc.\r\n<span style=\"font-weight: bold;\">What are different deployment types of Video Management Software?</span>\r\nVideo Management Software can be classified into three deployment types:\r\n<span style=\"font-style: italic;\">On-premise VMS.</span> On-premise VMS solutions are best suited for managing video surveillance at a single site. All the streaming, recording and management servers, storage devices and applications are installed locally on-site. This allows user to manage their security and connected device ecosystem from the site itself.\r\n<span style=\"font-style: italic;\">Cloud based VMS.</span> The cloud-based VMS, unlike the on-premise VMS, possesses higher flexibility and scalability. It allows the user to manage multiple sites, all at the same time – from any location and at any time.\r\n<span style=\"font-style: italic;\">Hybrid VMS.</span> A hybrid VMS solution is a flexible surveillance solution, which generally comes with the capability of managing both analog and IP video signals simultaneously. It allows the enterprises to have a traditional VMS solution coexist with the functionalities of cloud Video Surveillance.\r\n<span style=\"font-weight: bold;\">What are the benefits of microservice architecture in cloud video management software?</span>\r\nMicroservice architecture based cloud video management software overcomes the limitations of a traditionally designed VMS solution (monolithic architecture) and addresses the evolving security needs of the business. Let’s see how it benefits cloud video management software:\r\n<span style=\"font-style: italic;\">Modularity:</span> Micro-services allows video management software to be designed as a suite of various independent modules that remain integrated through APIs.\r\n<span style=\"font-style: italic;\">Scalability:</span> Cloud-based video management software on microservices is easily scalable, i.e., any of the new services can be added or existing services can be upgraded in the software without affecting the video surveillance.\r\n<span style=\"font-style: italic;\">Flexibility: </span>Through microservice based cloud video management software, users can opt for any new VMS services to be added or removed in their existing software according to their evolving business needs. This can be of great help to the users, as they can follow the pay per feature business model. It also allows developers to choose the programming languages for its development.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/VMS_-_Video_Management_Solution.png","alias":"vms-video-management-solution"},"204":{"id":204,"title":"Managed Detection and Response","description":" MDR, which stands for Managed Detection & Response, is an all-encompassing threat detection system, which arose from the need for small/medium-sized organizations who lack resources to be able to monitor their network systems in-house. It provides a cost-effective alternative to SIEM (Security Information and Event Management).\r\nEveryday, the capabilities of attackers get more sophisticated and the volume of alerts becomes overwhelming and unmanageable. In-house teams might struggle to analyze and log data, which makes it harder than ever to determine if these threats are harmful. MDR can put a stop to attacks before they even happen. MDR technology monitors your systems and detects any unusual behavior, whilst our expert team responds to the threats detected within your business.\r\nMDR offers real-time threat intelligence, and is able to analyse behaviour which can be missed by traditional endpoint security technology. MDR also provides rapid identification of known threats, which in turn minimises overall attacks. Having remote incident investigation will minimise damage to your business, and will allow you to get back to work in no time. It’s important to note that using MDR services will allow third party access to your company's data. You need to consider working with a provider who understands and respects your data policy.","materialsDescription":" <span style=\"font-weight: bold;\">What is Managed Detection and Response?</span>\r\nManaged Detection and Response (MDR) is a managed cybersecurity service that provides intrusion detection of malware and malicious activity in your network, and assists in rapid incident response to eliminate those threats with succinct remediation actions. MDR typically combines a technology solution with outsourced security analysts that extend your technologies and team.\r\n<span style=\"font-weight: bold;\">Isn’t that What MSSPs or Managed SIEMs Do?</span>\r\nNo. Managed Security Service Providers (MSSPs) monitor network security controls and may send alerts when anomalies are identified. MSSPs typically do not investigate the anomalies to eliminate false positives, nor do they respond to real threats. This means that abnormalities in network usage are forwarded to your IT personnel who must then dig through the data to determine if there is a real threat and what to do about it.\r\n<span style=\"font-weight: bold;\">Doesn’t My Firewall Protect My Network?</span>\r\nFirewalls and other preventive forms of cybersecurity are very important and effective at preventing basic cyberattacks. However, over the past decade, it has become clear that preventive cybersecurity technologies are not enough to secure an organization’s network. Further, they are yet another source of alerts, log messages, and events that contribute to the “alert fatigue” being universally suffered today. Recent major hacks such as the Marriot Hack of 2018, the Anthem Hack of 2015, and the Target Hack of 2013 demonstrate how easily cybercriminals can breach networks at enterprise organizations to steal millions of credit card numbers, medical records, and other forms of PII/PHI.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Endpoint_Detection_and_Response.png","alias":"managed-detection-and-response"},"212":{"id":212,"title":"Integration and Process Automation Middleware","description":" Business process automation (BPA), also known as business automation or digital transformation, is the technology-enabled automation of complex business processes. It can streamline a business for simplicity, achieve digital transformation, increase service quality, improve service delivery or contain costs. It consists of integrating applications, restructuring labor resources and using software applications throughout the organization. Robotic process automation is an emerging field within BPA and uses artificial intelligence.\r\nBPAs can be implemented in a number of business areas including marketing, sales and workflow. Toolsets vary in sophistication, but there is an increasing trend towards the use of artificial intelligence technologies that can understand natural language and unstructured data sets, interact with human beings, and adapt to new types of problems without human-guided training. BPA providers tend to focus on different industry sectors but their underlying approach tends to be similar in that they will attempt to provide the shortest route to automation by exploiting the user interface layer rather than going deeply into the application code or databases sitting behind them. They also simplify their own interface to the extent that these tools can be used directly by non-technically qualified staff. The main advantage of these toolsets is, therefore, their speed of deployment, the drawback is that it brings yet another IT supplier to the organization.","materialsDescription":" <span style=\"font-weight: bold;\">What is the difference between RPA and automation?</span>\r\nRPA is a software robot that mimics human actions, whereas AI is the simulation of human intelligence by machines.\r\n<span style=\"font-weight: bold;\">What are the types of automation?</span>\r\nAutomated production systems can be classified into three basic types:\r\n<ol><li>Fixed automation,</li><li>Programmable automation,</li><li>Flexible automation.</li></ol>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Integration_and_Process_Automation_Middleware.png","alias":"integration-and-process-automation-middleware"},"223":{"id":223,"title":"Data Access, Analysis, and Delivery Software","description":" Data access, analysis and delivery software are end-user oriented tools for ad hoc data access, analysis and reporting as well as production reporting. These products are most commonly used by information consumers or power users rather than professional programmers.\r\nThe processing and analysis of group data is a flexible, iterative method for processing and analyzing data to efficiently provide predictive analytics solutions and intelligent applications. This allows you to improve learning and teamwork. It contains selected recommendations and structures from Microsoft and other developers in the industry that ensure the successful implementation of data processing and analysis solutions. All this is to help companies take full advantage of their analytics software.","materialsDescription":"<span style=\"font-weight: bold; \">Data access</span>\r\nData access is a generic term referring to a process which has both an IT-specific meaning and other connotations involving access rights in a broader legal and/or political sense. In the former it typically refers to software and activities related to storing, retrieving, or acting on data housed in a database or other repository. Two fundamental types of data access exist:\r\n<ol><li>sequential access (as in magnetic tape, for example)</li><li>random access (as in indexed media)</li></ol>\r\nData access crucially involves authorization to access different data repositories. Data access can help distinguish the abilities of administrators and users. For example, administrators may have the ability to remove, edit and add data, while general users may not even have "read" rights if they lack access to particular information.\r\nHistorically, each repository (including each different database, file system, etc.), might require the use of different methods and languages, and many of these repositories stored their content in different and incompatible formats.\r\nOver the years standardized languages, methods, and formats, have developed to serve as interfaces between the often proprietary, and always idiosyncratic, specific languages and methods. Such standards include SQL (1974- ), ODBC (ca 1990- ), JDBC, XQJ, ADO.NET, XML, XQuery, XPath (1999- ), and Web Services.\r\nSome of these standards enable translation of data from unstructured (such as HTML or free-text files) to structured (such as XML or SQL).\r\nStructures such as connection strings and DBURLs[1] can attempt to standardise methods of connecting to databases.\r\n<span style=\"font-weight: bold; \">A program for data analysis</span>\r\nA data analysis program is a specially developed software that can analyze any information. This is usually a database program. It is within the database that you can store any information in any amount. A functional program allows incoming and stored data to analyze. Software development can be done for any tasks, which means that the program for data analysis can be customized for any activity. If, for example, you have a trade organization, then your data analysis program will analyze products, customers, funds, product balance, and more.\r\n<span style=\"font-weight: bold;\">On-demand software delivery</span>\r\nA type of software delivery service where the software is provided to the customer through a network (such as the Internet) as a service. On-demand software delivery is also called software on-demand. The terms on-demand software and Software as a Service (SaaS) are often used interchangeably.\r\nData access, analysis and delivery software are end-user oriented tools for ad hoc data access, analysis and reporting as well as production reporting. These products are most commonly used by information consumers or power users rather than professional programmers.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Data_Access__Analysis__and_Delivery_Software1.png","alias":"data-access-analysis-and-delivery-software"},"267":{"id":267,"title":"Collaborative Applications","description":" <span style=\"font-weight: bold; \">Collaborative applications, </span>collaborative software or groupware is application software designed to help people involved in a common task to achieve their goals. One of the earliest definitions of collaborative software is "intentional group processes plus software to support them".\r\nIn terms of the level of interaction it allows, collaborative software may be divided into: real-time collaborative editing (RTCE) platforms that allow multiple users to engage in live, simultaneous and reversible editing of a single file, like document collaboration app, and version control (also known as revision control and source control) platforms, which allow separate users to make parallel edits to a file, while preserving every saved edit by every user as multiple files (that are variants of the original file). The use of collaborative software in the work space creates a collaborative working environment (CWE). \r\n<span style=\"font-weight: bold; \">There are three main categories</span> of collaboration software based on their functional capabilities. Knowing how does collaboration software work can be gleaned from the tools employed.<br /><span style=\"font-weight: bold; \">Communication.</span> Helps in the exchange of communication between groups. The most common communication tools that are used are systems and applications for email hosting, file sharing, project management and a website or online collaboration applications platform that can be readily accessed. Research findings have shown that file sharing is the most common and needed feature in collaboration software. <span style=\"font-weight: bold; \">Example tools:</span> email, voicemail, instant messaging, VoIP or video calls.\r\n<span style=\"font-weight: bold; \">Conferencing.</span> Allows real-time collaboration among members. Groupware software tools make possible real-time discussions among project members through a virtual meeting room with a moderator who oversees the sharing of information. These web based collaboration applications meetings are helpful when there are important matters to be decided on by project members who are in various locations. <span style=\"font-weight: bold; \">Example tools:</span> video conferencing, IM conferencing, online forums, social media group chats, community boards, application sharing.\r\n<span style=\"font-weight: bold; \">Coordination.</span> Assists in group activities, schedule and deliverables. Coordination software solutions are used for complex interdependent tasks to realize a common goal. Typical business collaboration app suits for time management, project management and online proofing so that team members are aware of deadlines, are properly coordinated, and can monitor the status of projects. <span style=\"font-weight: bold; \">Example tools:</span> calendars, time trackers, spreadsheets, client portals, alerts and status updates<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\">What does collaboration software do?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Internal Communication System.</span> Teams need an efficient communication system to be able to stay on task and not miss crucial aspects of ongoing projects. With many tools built into web based collaboration apps that allow all forms of communication – email, IM, voice, video – as well as mechanisms to review and retrieve conversations and discussions, team members are assured of uninterrupted coordination and kept in sync.</li><li><span style=\"font-weight: bold; \">File Sharing.</span> Like communication, the ability to share files, documents, data and all other forms of media is one of the most important features of collaboration software. Many groupware now carry robust document management systems, providing you and your team members a convenient means to share, access, view and retrieve files</li><li><span style=\"font-weight: bold; \">Content Creation.</span> Several all-in-one collaboration platforms offer content creation functionality that allows producing and publishing content both for internal and external audiences. This is useful for inbound marketing activities like creating blogs and informative content to attract new audience and enhance your business’ online presence.</li><li><span style=\"font-weight: bold; \">Powerful Search.</span> Finding old files, previous conversation or past blog post are facilitated by the robust search feature of web based collaboration software. What was previously a time-consuming process, now you can use tags and search filters to find what you’re looking for in quickly and efficiently.</li><li><span style=\"font-weight: bold; \">Personal and Group Calendars.</span> Keeping track of numerous meetings, events and other important matters that need your attention is a sure headache-inducer. Personal as well as group calendars are integral features in most collaborative platforms and mobile collaboration apps to help you and your team members stay attuned, involved and present at all times, wherever they may be.</li></ul>\r\n<h1 class=\"align-center\">What are the benefits of collaboration software? </h1>\r\nThere are a number of benefits of collaboration software that can result in more efficient and effective completion of tasks and goals. Understanding what does a collaboration software do will help you justify its implementation in your organization and bolster its adoption with your employees. The successful execution of good collaboration software will afford you many advantages. Why use collaboration software? Here are four good reasons why.\r\n<ul><li><span style=\"font-weight: bold; \">Save time</span> – Time is gold, and in a business that is tantamount to money. The more you save time, the more you save on unwanted expenses, and the better it is for your organization. Collaboration among employees makes possible the quicker completion of end goals that wouldn’t otherwise be achievable in other ways. Embracing collaboration methods cuts disparate, uncoordinated work on a particular project from different contributing members and saves not only time but also resources and efforts. If you are looking to cut costs on projects, collaboration software can help in that respect.</li><li><span style=\"font-weight: bold; \">Enhance project management</span> – Keeping a handle on a project, a team and its members and their progress are never easy to work. Coordination and communication are of paramount importance if you want a project completed. Collaboration is one of the most optimal means to guarantee that you get the most out of your team. It opens lines of communication and makes sure everything is on track in order to avoid mistakes and confusion that can delay projects.</li><li><span style=\"font-weight: bold; \">Strengthen team relationships</span> – One sure-fire way to build effective working relationships among employees is to have them work together to complete tasks and projects. Collaboration programs are designed to do that, making it easy for teams to work almost like a concerted unit with a singular purpose. This makes teams comfortable and confident in working with one another when it comes to completing common objectives.</li><li><span style=\"font-weight: bold; \">Improve organization</span> – The process of keeping things and tasks in order has always been a problem for businesses. It is typical to lose track of what has been done and what needs to be done in project workflows simply because everything is a mess. Collaborative programs assist in maintaining order and managing the stages in workflows through open communication and coordination among concerned individuals and team.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Collaborative_Applications.png","alias":"collaborative-applications"},"399":{"id":399,"title":"Requirements Visualization, Definition, and Management","description":" Requirements management is the process of documenting, analyzing, tracing, prioritizing and agreeing on requirements and then controlling change and communicating to relevant stakeholders. It is a continuous process throughout a project. A requirement is a capability to which a project outcome (product or service) should conform.\r\nThe purpose of requirements management is to ensure that an organization documents, verifies, and meets the needs and expectations of its customers and internal or external stakeholders. Requirements management begins with the analysis and elicitation of the objectives and constraints of the organization. Requirements management further includes supporting planning for requirements, integrating requirements and the organization for working with them (attributes for requirements), as well as relationships with other information delivering against requirements, and changes for these.\r\nThe traceability thus established is used in managing requirements to report back fulfilment of company and stakeholder interests in terms of compliance, completeness, coverage, and consistency. Traceabilities also support change management as part of requirements management in understanding the impacts of changes through requirements or other related elements (e.g., functional impacts through relations to functional architecture), and facilitating introducing these changes.\r\nRequirements management involves communication between the project team members and stakeholders, and adjustment to requirements changes throughout the course of the project. To prevent one class of requirements from overriding another, constant communication among members of the development team is critical. For example, in software development for internal applications, the business has such strong needs that it may ignore user requirements, or believe that in creating use cases, the user requirements are being taken care of.\r\nRequirements traceability is concerned with documenting the life of a requirement. It should be possible to trace back to the origin of each requirement and every change made to the requirement should therefore be documented in order to achieve traceability. Even the use of the requirement after the implemented features have been deployed and used should be traceable.\r\nRequirements come from different sources, like the business person ordering the product, the marketing manager and the actual user. These people all have different requirements for the product. Using requirements traceability, an implemented feature can be traced back to the person or group that wanted it during the requirements elicitation. This can, for example, be used during the development process to prioritize the requirement, determining how valuable the requirement is to a specific user. It can also be used after the deployment when user studies show that a feature is not used, to see why it was required in the first place.","materialsDescription":"<span style=\"font-weight: bold; \">Requirements activities</span>\r\nAt each stage in a development process, there are key requirements management activities and methods. To illustrate, consider a standard five-phase development process with Investigation, Feasibility, Design, Construction, and Test, and Release stages.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Investigation</span></span>\r\nIn Investigation, the first three classes of requirements are gathered from the users, from the business, and from the development team. In each area, similar questions are asked; what are the goals, what are the constraints, what are the current tools or processes in place, and so on. Only when these requirements are well understood can functional requirements be developed.\r\nIn the common case, requirements cannot be fully defined at the beginning of the project. Some requirements will change, either because they simply weren’t extracted, or because internal or external forces at work affect the project in mid-cycle.\r\nThe deliverable from the Investigation stage is a requirements document that has been approved by all members of the team. Later, in the thick of development, this document will be critical in preventing scope creep or unnecessary changes. As the system develops, each new feature opens a world of new possibilities, so the requirements specification anchors the team to the original vision and permits a controlled discussion of scope change.\r\nWhile many organizations still use only documents to manage requirements, others manage their requirements baselines using software tools. These tools allow requirements to be managed in a database, and usually have functions to automate traceability (e.g., by allowing electronic links to be created between parent and child requirements, or between test cases and requirements), electronic baseline creation, version control, and change management. Usually, such tools contain an export function that allows a specification document to be created by exporting the requirements data into a standard document application.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Feasibility</span></span>\r\nIn the Feasibility stage, the costs of the requirements are determined. For user requirements, the current cost of work is compared to the future projected costs once the new system is in place. Questions such as these are asked: “What are data entry errors costing us now?” Or “What is the cost of scrap due to operator error with the current interface?” Actually, the need for the new tool is often recognized as these questions come to the attention of financial people in the organization.\r\nBusiness costs would include, “What department has the budget for this?” “What is the expected rate of return on the new product in the marketplace?” “What’s the internal rate of return in reducing the costs of training and support if we make a new, easier-to-use system?”\r\nTechnical costs are related to software development costs and hardware costs. “Do we have the right people to create the tool?” “Do we need new equipment to support expanded software roles?” This last question is an important type. The team must inquire into whether the newest automated tools will add sufficient processing power to shift some of the burdens from the user to the system in order to save people time.\r\nThe question also points out a fundamental point about requirements management. A human and a tool form a system, and this realization is especially important if the tool is a computer or a new application on a computer. The human mind excels in parallel processing and interpretation of trends with insufficient data. The CPU excels in serial processing and accurate mathematical computation. The overarching goal of the requirements management effort for a software project would thus be to make sure the work being automated gets assigned to the proper processor. For instance, “Don’t make the human remember where she is in the interface. Make the interface report the human’s location in the system at all times.” Or “Don’t make the human enter the same data in two screens. Make the system store the data and fill in the second screen as needed.”\r\nThe deliverable from the Feasibility stage is the budget and schedule for the project.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Design</span></span>\r\nAssuming that costs are accurately determined and benefits to be gained are sufficiently large, the project can proceed to the Design stage. In Design, the main requirements management activity is comparing the results of the design against the requirements document to make sure that work is staying in scope.\r\nAgain, flexibility is paramount to success. Here’s a classic story of scope change in mid-stream that actually worked well. Ford auto designers in the early ‘80s were expecting gasoline prices to hit $3.18 per gallon by the end of the decade. Midway through the design of the Ford Taurus, prices had centered to around $1.50 a gallon. The design team decided they could build a larger, more comfortable, and more powerful car if the gas prices stayed low, so they redesigned the car. The Taurus launch set nationwide sales records when the new car came out, primarily because it was so roomy and comfortable to drive.\r\nIn most cases, however, departing from the original requirements to that degree does not work. So the requirements document becomes a critical tool that helps the team make decisions about design changes.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Construction and test</span></span>\r\nIn the construction and testing stage, the main activity of requirements management is to make sure that work and cost stay within schedule and budget, and that the emerging tool does, in fact, meet requirements. A main tool used in this stage is prototype construction and iterative testing. For a software application, the user interface can be created on paper and tested with potential users while the framework of the software is being built. The results of these tests are recorded in a user interface design guide and handed off to the design team when they are ready to develop the interface. This saves time and makes their jobs much easier.\r\nVerification: This effort verifies that the requirement has been implemented correctly. There are 4 methods of verification: analysis, inspection, testing, and demonstration. Numerical software execution results or through-put on a network test, for example, provides analytical evidence that the requirement has been met. Inspection of vendor documentation or spec sheets also verifies requirements. Actually testing or demonstrating the software in a lab environment also verifies the requirements: a test type of verification will occur when test equipment not normally part of the lab (or system under test) is used. Comprehensive test procedures which outline the steps and their expected results clearly identify what is to be seen as a result of performing the step. After the step or set of steps is completed the last step's expected result will call out what has been seen and then identify what requirements or requirements have been verified (identified by number). The requirement number, title, and verbiage are tied together in another location in the test document.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Requirements change management</span></span>\r\nHardly would any software development project be completed without some changes being asked of the project. The changes can stem from changes in the environment in which the finished product is envisaged to be used, business changes, regulation changes, errors in the original definition of requirements, limitations in technology, changes in the security environment and so on. The activities of requirements change management include receiving the change requests from the stakeholders, recording the received change requests, analyzing and determining the desirability and process of implementation, implementation of the change request, quality assurance for the implementation and closing the change request. Then the data of change requests be compiled, analyzed and appropriate metrics are derived and dovetailed into the organizational knowledge repository.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Release</span></span>\r\nRequirements management does not end with product release. From that point on, the data coming in about the application’s acceptability is gathered and fed into the Investigation phase of the next generation or release. Thus the process begins again.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Requirements_Visualization.png","alias":"requirements-visualization-definition-and-management"},"467":{"id":467,"title":"Network Forensics","description":" Network forensics is a sub-branch of digital forensics relating to the monitoring and analysis of computer network traffic for the purposes of information gathering, legal evidence, or intrusion detection. Unlike other areas of digital forensics, network investigations deal with volatile and dynamic information. Network traffic is transmitted and then lost, so network forensics is often a pro-active investigation.\r\nNetwork forensics generally has two uses. The first, relating to security, involves monitoring a network for anomalous traffic and identifying intrusions. An attacker might be able to erase all log files on a compromised host; network-based evidence might therefore be the only evidence available for forensic analysis. The second form relates to law enforcement. In this case analysis of captured network traffic can include tasks such as reassembling transferred files, searching for keywords and parsing human communication such as emails or chat sessions.\r\nTwo systems are commonly used to collect network data; a brute force "catch it as you can" and a more intelligent "stop look listen" method.\r\nNetwork forensics is a comparatively new field of forensic science. The growing popularity of the Internet in homes means that computing has become network-centric and data is now available outside of disk-based digital evidence. Network forensics can be performed as a standalone investigation or alongside a computer forensics analysis (where it is often used to reveal links between digital devices or reconstruct how a crime was committed).\r\nMarcus Ranum is credited with defining Network forensics as "the capture, recording, and analysis of network events in order to discover the source of security attacks or other problem incidents".\r\nCompared to computer forensics, where evidence is usually preserved on disk, network data is more volatile and unpredictable. Investigators often only have material to examine if packet filters, firewalls, and intrusion detection systems were set up to anticipate breaches of security.\r\nSystems used to collect network data for forensics use usually come in two forms:\r\n<ul><li>"Catch-it-as-you-can" – This is where all packets passing through a certain traffic point are captured and written to storage with analysis being done subsequently in batch mode. This approach requires large amounts of storage.</li><li>"Stop, look and listen" – This is where each packet is analyzed in a rudimentary way in memory and only certain information saved for future analysis. This approach requires a faster processor to keep up with incoming traffic.</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">Why is network forensics important?</span>\r\nNetwork forensics is important because so many common attacks entail some type of misuse of network resources.\r\n<span style=\"font-weight: bold;\">What are the different ways in which the network can be attacked?</span>\r\nAttacks typically target availability confidentiality and integrity. Loss of any one of these items constitutes a security breach.\r\n<span style=\"font-weight: bold;\">Where is the best place to search for information?</span>\r\nInformation can be found by either doing a live analysis of the network, analyzing IDS information, or examining logs that can be found in routers and servers.\r\n<span style=\"font-weight: bold;\">How does a forensic analyst know how deeply to look for information?</span>\r\nSome amount of information can be derived from looking at the skill level of the attacker. Attackers with little skill are much less likely to use advanced hiding techniques.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_Forensics.png","alias":"network-forensics"},"485":{"id":485,"title":"Web security","description":" Web security basically means protecting a website or web application by detecting, preventing and responding to cyber threats.\r\nWebsites and web applications are just as prone to security breaches as physical homes, stores, and government locations. Unfortunately, cybercrime happens every day, and great web security measures are needed to protect websites and web applications from becoming compromised.\r\nThat’s exactly what web security does – it is a system of protection measures and protocols that can protect your website or web application from being hacked or entered by unauthorized personnel. This integral division of Information Security is vital to the protection of websites, web applications, and web services. Anything that is applied over the Internet should have some form of web security to protect it.\r\nThere are a lot of factors that go into web security and web protection. Any website or application that is secure is surely backed by different types of checkpoints and techniques for keeping it safe.\r\nThere are a variety of security standards that must be followed at all times, and these standards are implemented and highlighted by the OWASP. Most experienced web developers from top cybersecurity companies will follow the standards of the OWASP as well as keep a close eye on the Web Hacking Incident Database to see when, how, and why different people are hacking different websites and services.\r\nEssential steps in protecting web apps from attacks include applying up-to-date encryption, setting proper authentication, continuously patching discovered vulnerabilities, avoiding data theft by having secure software development practices. The reality is that clever attackers may be competent enough to find flaws even in a fairly robust secured environment, and so a holistic security strategy is advised.\r\nThere are different types of technologies available for maintaining the best security standards. Some popular technical solutions for testing, building, and preventing threats include black and white box testing tools, fuzzing tools, WAF, security or vulnerability scanners, password cracking tools, and so on.","materialsDescription":" <span style=\"font-weight: bold; \">What is Malware?</span>\r\nThe name malware is short for ‘malicioussoftware’. Malware includes any software program that has been created to perform an unauthorised — and often harmful — action on a user’s device. Examples of malware include:\r\n<ul><li>Computer viruses</li><li>Word and Excel macro viruses</li><li>Boot sector viruses</li><li>Script viruses — including batch, Windows shell, Java and others</li><li>Keyloggers</li><li>Password stealers</li><li>Backdoor Trojan viruses</li><li>Other Trojan viruses</li><li>Crimeware</li><li>Spyware</li><li>Adware... and many other types of malicious software programs</li></ul>\r\n<span style=\"font-weight: bold; \">What is the difference between a computer virus and a worm?</span>\r\n<span style=\"font-weight: bold; \">Computer virus.</span> This is a type of malicious program that can replicate itself — so that it can spread from file to file on a computer, and can also spread from one computer to another. Computer viruses are often programmed to perform damaging actions — such as corrupting or deleting data. The longer a virus remains undetected on your machine, the greater the number of infected files that may be on your computer.\r\n<span style=\"font-weight: bold; \">Worms.</span> Worms are generally considered to be a subset of computer viruses — but with some specific differences:\r\n<ul><li>A worm is a computer program that replicates, but does not infect other files.</li><li>The worm will install itself once on a computer — and then look for a way to spread to other computers.</li><li>Whereas a virus is a set of code that adds itself to existing files, a worm exists as a separate, standalone file.</li></ul>\r\n<span style=\"font-weight: bold; \">What is a Trojan virus?</span>\r\nA Trojan is effectively a program that pretends to be legitimate software — but, when launched, it will perform a harmful action. Unlike computer viruses and worms, Trojans cannot spread by themselves. Typically, Trojans are installed secretly and they deliver their malicious payload without the user’s knowledge.\r\nCybercriminals use many different types of Trojans — and each has been designed to perform a specific malicious function. The most common are:\r\n<ul><li>Backdoor Trojans (these often include a keylogger)</li><li>Trojan Spies</li><li>Password stealing Trojans</li><li>Trojan Proxies — that convert your computer into a spam distribution machine</li></ul>\r\n<span style=\"font-weight: bold; \">Why are Trojan viruses called Trojans?</span>\r\nIn Greek mythology — during the Trojan war — the Greeks used subterfuge to enter the city of Troy. The Greeks constructed a massive wooden horse — and, unaware that the horse contained Greek soldiers, the Trojans pulled the horse into the city. At night, the Greek soldiers escaped from the horse and opened the city gates — for the Greek army to enter Troy.\r\nToday, Trojan viruses use subterfuge to enter unsuspecting users’ computers and devices.\r\n<span style=\"font-weight: bold; \">What is a Keylogger?</span>\r\nA keylogger is a program that can record what you type on your computer keyboard. Criminals use keyloggers to obtain confidential data — such as login details, passwords, credit card numbers, PINs and other items. Backdoor Trojans typically include an integrated keylogger.\r\n<span style=\"font-weight: bold; \">What is Phishing?</span>\r\nPhishing is a very specific type of cybercrime that is designed to trick you into disclosing valuable information — such as details about your bank account or credit cards. Often, cybercriminals will create a fake website that looks just like a legitimate site — such as a bank’s official website. The cybercriminal will try to trick you into visiting their fake site — typically by sending you an email that contains a hyperlink to the fake site. When you visit the fake website, it will generally ask you to type in confidential data — such as your login, password or PIN.\r\n<span style=\"font-weight: bold; \">What is Spyware?</span>\r\nSpyware is software that is designed to collect your data and send it to a third party — without your knowledge or consent. Spyware programs will often:\r\n<ul><li>Monitor the keys you press on your keyboard — using a keylogger</li><li>Collect confidential information — such as your passwords, credit card numbers, PIN numbers and more</li><li>Gather — or ‘harvest’ — email addresses from your computer</li><li>Track your Internet browsing habits</li></ul>\r\n<span style=\"font-weight: bold; \">What is a Rootkit?</span>\r\nRootkits are programs that hackers use in order to evade detection while trying to gain unauthorised access to a computer. Rootkits have been used increasingly as a form of stealth to hide Trojan virus activity. When installed on a computer, rootkits are invisible to the user and also take steps to avoid being detected by security software.\r\nThe fact that many people log into their computers with administrator rights — rather than creating a separate account with restricted access — makes it easier for cybercriminals to install a rootkit.\r\n<span style=\"font-weight: bold; \">What is a Botnet?</span>\r\nA botnet is a network of computers controlled by cybercriminals using a Trojan virus or other malicious program.\r\n<span style=\"font-weight: bold;\">What is a DDoS attack?</span>\r\nA Distributed-Denial-of-Service (DDoS) attack is similar to a DoS. However, a DDoS attack is conducted using multiple machines. Usually, for a DDoS attack, the hacker will use one security compromised computer as the ‘master’ machine that co-ordinates the attack by other ‘zombie machines’. Typically, the cybercriminal will compromise the security on the master and all of the zombie machines, by exploiting a vulnerability in an application on each computer — to install a Trojan or other piece of malicious code.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/security-web-application-security.png","alias":"web-security"},"718":{"id":718,"title":"IT Consulting","description":" In management, information technology consulting (also called IT consulting, computer consultancy, business and technology services, computing consultancy, technology consulting, and IT advisory) as a field of activity focuses on advising organizations on how best to use information technology (IT) in achieving their business objectives.\r\nThe IT consulting industry can be viewed as a Four-tier system:\r\n<ul><li>Professional services firms which maintain large professional workforces and command high bill rates.</li><li>Staffing firms, which place technologists with businesses on a temporary basis, typically in response to employee absences, temporary skill shortages and technical projects.</li><li>Independent consultants, who are self-employed or who function as employees of staffing firms (for US tax purposes, employed on Form W-2), or as independent contractors in their own right (for US tax purposes, on "1099").</li><li>Information Technology security consultants</li></ul>\r\nThere are different reasons why consultants are called in:\r\n<ul><li>To gain external, objective advice and recommendations</li><li>To gain access to the consultants' specialized expertise</li><li>Temporary help during a one-time project where the hiring of a permanent employee(s) is not required or necessary</li><li>To outsource all or part of the IT services from a specific company.</li></ul>\r\nThere is a relatively unclear line between management consulting and IT consulting. There are sometimes overlaps between the two fields, but IT consultants often have degrees in computer science, electronics, technology, or management information systems while management consultants often have degrees in accounting, economics, Industrial Engineering, finance, or a generalized MBA (Masters in Business Administration).\r\nAccording to the Institute for Partner Education & Development, IT consultants' revenues come predominantly from design and planning based consulting with a mixture of IT and business consulting. This is different from a systems integrator in that you do not normally take title to product. Their value comes from their ability to integrate and support technologies as well as determining product and brands. ","materialsDescription":"<span style=\"font-weight: bold; \">Who is an information technology (IT) consultant?</span>\r\nAn information technology consultant is a third-party service provider who is qualified to advise clients on the best use of IT to meet specific business requirements. IT consultants may work with a professional IT consultancy firm or as independent contractors. They may conduct a business needs assessment and develop an information systems solution that meets the organization's objectives.\r\nSome information technology consultants emphasize technical issues while others help organizations use IT to manage business processes. Still others specialize in a specific IT area such as information security.\r\nIT consultants need a deep knowledge of both business and information technology. A bachelor's degree in management information systems, computer science, or information science is the typical path into a technical consultancy career. IT certifications supplement this foundation with specialized technical training. Information technology degree and certification programs are available online to accommodate working IT professionals.\r\n<span style=\"font-weight: bold; \">What are the prerequisites and major obstacles?</span>\r\nOnce a business owner defined the needs to take a business to the next level, a decision maker will define a scope, cost and a time-frame of the project. The role of the IT consultancy company is to support and nurture the company from the very beginning of the project until the end, and deliver the project not only in the scope, time and cost but also with complete customer satisfaction.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Project scoping and planning</span></span>\r\nThe usual problem is that a business owner doesn't know the detail of what the project is going to deliver until it starts the process. In many cases, the incremental effort in some projects can lead to significant financial loss.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Business process and system design</span></span>\r\nThe scope of a project is linked intimately to the proposed business processes and systems that the project is going to deliver. Regardless of whether the project is to launch a new product range or discontinue unprofitable parts of the business, the change will have some impact on business processes and systems. The documentation of your business processes and system requirements are as fundamental to project scoping as an architects plans would be to the costing and scoping of the construction of a building.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Project management support</span></span>\r\nThe most successful business projects are always those that are driven by an employee who has the authority, vision and influence to drive the required changes in a business. It is highly unlikely that a business owner (decision maker or similar) will realize the changes unless one has one of these people in the employment. However, the project leadership role typically requires significant experience and skills which are not usually found within a company focused on day-to-day operations. Due to this requirement within more significant business change projects/programs, outside expertise is often sought from firms which can bring this specific skill set to the company.\r\n<span style=\"font-weight: bold;\">What are the skills of IT-consulting?</span>\r\nAn IT consultant needs to possess the following skills:\r\n<ul><li>Advisory skills</li><li>Technical skills</li><li>Business skills</li><li>Communication skills</li><li>Management skills</li><li>Advisory language skills</li><li>Business and management language skills</li><li>Technical language skills</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_Consulting.png","alias":"it-consulting"},"789":{"id":789,"title":"IaaS - storage","description":"IaaS is an abbreviation that stands for Infrastructure as a Service (“infrastructure as a service”). This model provides for a cloud provider to provide the client with the necessary amount of computing resources - virtual servers, remote workstations, data warehouses, with or without the provision of software - and software deployment within the infrastructure remains the client's prerogative. In essence, IaaS is an alternative to renting physical servers, racks in the data center, operating systems; instead, the necessary resources are purchased with the ability to quickly scale them if necessary. In many cases, this model may be more profitable than the traditional purchase and installation of equipment, here are just a few examples:\r\n<ul><li>if the need for computing resources is not constant and can vary greatly depending on the period, and there is no desire to overpay for unused capacity;</li><li>when a company is just starting its way on the market and does not have working capital in order to buy all the necessary infrastructure - a frequent option among startups;</li><li>there is a rapid growth in business, and the network infrastructure must keep pace with it;</li><li>if you need to reduce the cost of purchasing and maintaining equipment;</li><li>when a new direction is launched, and it is necessary to test it without investing significant funds in resources.</li></ul>\r\nIaaS can be organized on the basis of a public or private cloud, as well as by combining two approaches - the so-called. “Hybrid cloud”, created using the appropriate software.","materialsDescription":" IaaS or Infrastructure as a service translated into Russian as “Infrastructure as a service”.\r\n"Infrastructure" in the case of IaaS, it can be virtual servers and networks, data warehouses, operating systems.\r\n“As a service” means that the cloud infrastructure components listed above are provided to you as a connected service.\r\nIaaS is a cloud infrastructure utilization model in which the computing power is provided to the client for independent management.\r\n<span style=\"font-weight: bold;\">What is the difference from PaaS and SaaS?</span>\r\nFrequently asked questions, what distinguishes IaaS, PaaS, SaaS from each other? What is the difference? Answering all questions, you decide to leave in the area of responsibility of its IT specialists. It requires only time and financial costs for your business.\r\n<span style=\"font-weight: bold;\">Who is responsible for what?</span>\r\nIn the case of using IaaS models, a company can independently use resources: install and run software, exercise control over systems, applications, and virtual storage systems.\r\nFor example, networks, servers, servers and servers. The IaaS service provider manages its own software and operating system, middleware and applications, is responsible for the infrastructure during the purchase, installation and configuration.\r\n<span style=\"font-weight: bold;\">Why do companies choose IaaS?</span>\r\nScaling capabilities. All users have access to resources, and you must use all the resources you need.\r\nCost savings. As a rule, the use of cloud services costs the company less than buying its own infrastructure.\r\nMobility. Ability to work with conventional applications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS_storage.png","alias":"iaas-storage"},"852":{"id":852,"title":"Network security","description":" Network security consists of the policies and practices adopted to prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources. Network security involves the authorization of access to data in a network, which is controlled by the network administrator. Users choose or are assigned an ID and password or other authenticating information that allows them access to information and programs within their authority. Network security covers a variety of computer networks, both public and private, that are used in everyday jobs; conducting transactions and communications among businesses, government agencies and individuals. Networks can be private, such as within a company, and others which might be open to public access. Network security is involved in organizations, enterprises, and other types of institutions. It does as its title explains: it secures the network, as well as protecting and overseeing operations being done. The most common and simple way of protecting a network resource is by assigning it a unique name and a corresponding password.\r\nNetwork security starts with authentication, commonly with a username and a password. Since this requires just one detail authenticating the user name — i.e., the password—this is sometimes termed one-factor authentication. With two-factor authentication, something the user 'has' is also used (e.g., a security token or 'dongle', an ATM card, or a mobile phone); and with three-factor authentication, something the user 'is' is also used (e.g., a fingerprint or retinal scan).\r\nOnce authenticated, a firewall enforces access policies such as what services are allowed to be accessed by the network users. Though effective to prevent unauthorized access, this component may fail to check potentially harmful content such as computer worms or Trojans being transmitted over the network. Anti-virus software or an intrusion prevention system (IPS) help detect and inhibit the action of such malware. An anomaly-based intrusion detection system may also monitor the network like wireshark traffic and may be logged for audit purposes and for later high-level analysis. Newer systems combining unsupervised machine learning with full network traffic analysis can detect active network attackers from malicious insiders or targeted external attackers that have compromised a user machine or account.\r\nCommunication between two hosts using a network may be encrypted to maintain privacy.\r\nHoneypots, essentially decoy network-accessible resources, may be deployed in a network as surveillance and early-warning tools, as the honeypots are not normally accessed for legitimate purposes. Techniques used by the attackers that attempt to compromise these decoy resources are studied during and after an attack to keep an eye on new exploitation techniques. Such analysis may be used to further tighten security of the actual network being protected by the honeypot. A honeypot can also direct an attacker's attention away from legitimate servers. A honeypot encourages attackers to spend their time and energy on the decoy server while distracting their attention from the data on the real server. Similar to a honeypot, a honeynet is a network set up with intentional vulnerabilities. Its purpose is also to invite attacks so that the attacker's methods can be studied and that information can be used to increase network security. A honeynet typically contains one or more honeypots.","materialsDescription":" <span style=\"font-weight: bold;\">What is Network Security?</span>\r\nNetwork security is any action an organization takes to prevent malicious use or accidental damage to the network’s private data, its users, or their devices. The goal of network security is to keep the network running and safe for all legitimate users.\r\nBecause there are so many ways that a network can be vulnerable, network security involves a broad range of practices. These include:\r\n<ul><li><span style=\"font-weight: bold;\">Deploying active devices:</span> Using software to block malicious programs from entering, or running within, the network. Blocking users from sending or receiving suspicious-looking emails. Blocking unauthorized use of the network. Also, stopping the network's users accessing websites that are known to be dangerous.</li><li><span style=\"font-weight: bold;\">Deploying passive devices:</span> For instance, using devices and software that report unauthorized intrusions into the network, or suspicious activity by authorized users.</li><li><span style=\"font-weight: bold;\">Using preventative devices:</span> Devices that help identify potential security holes, so that network staff can fix them.</li><li><span style=\"font-weight: bold;\">Ensuring users follow safe practices:</span> Even if the software and hardware are set up to be secure, the actions of users can create security holes. Network security staff is responsible for educating members of the organization about how they can stay safe from potential threats.</li></ul>\r\n<span style=\"font-weight: bold;\">Why is Network Security Important?</span>\r\nUnless it’s properly secured, any network is vulnerable to malicious use and accidental damage. Hackers, disgruntled employees, or poor security practices within the organization can leave private data exposed, including trade secrets and customers’ private details.\r\nLosing confidential research, for example, can potentially cost an organization millions of dollars by taking away competitive advantages it paid to gain. While hackers stealing customers’ details and selling them to be used in fraud, it creates negative publicity and public mistrust of the organization.\r\nThe majority of common attacks against networks are designed to gain access to information, by spying on the communications and data of users, rather than to damage the network itself.\r\nBut attackers can do more than steal data. They may be able to damage users’ devices or manipulate systems to gain physical access to facilities. This leaves the organization’s property and members at risk of harm.\r\nCompetent network security procedures keep data secure and block vulnerable systems from outside interference. This allows the network’s users to remain safe and focus on achieving the organization’s goals.\r\n<span style=\"font-weight: bold;\">Why Do I Need Formal Education to Run a Computer Network?</span>\r\nEven the initial setup of security systems can be difficult for those unfamiliar with the field. A comprehensive security system is made of many pieces, each of which needs specialized knowledge.\r\nBeyond setup, each aspect of security is constantly evolving. New technology creates new opportunities for accidental security leaks, while hackers take advantage of holes in security to do damage as soon as they find them. Whoever is in charge of the network’s security needs to be able to understand the technical news and changes as they happen, so they can implement safety strategies right away.\r\nProperly securing your network using the latest information on vulnerabilities helps minimize the risk that attacks will succeed. Security Week reported that 44% of breaches in 2014 came from exploits that were 2-4 years old.\r\nUnfortunately, many of the technical aspects of network security are beyond those who make hiring decisions. So, the best way an organization can be sure that their network security personnel are able to properly manage the threats is to hire staff with the appropriate qualifications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_security.png","alias":"network-security"}},"branches":"Information Technology","companySizes":"More than 2000 Employees","companyUrl":"https://www.centurylink.com/","countryCodes":["USA"],"certifications":[],"isSeller":true,"isSupplier":true,"isVendor":true,"presenterCodeLng":"","seo":{"title":"CenturyLink","keywords":"","description":" <span style=\"font-weight: bold;\">CenturyLink </span>(NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, <span style=\"font-weig","og:title":"CenturyLink","og:description":" <span style=\"font-weight: bold;\">CenturyLink </span>(NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, <span style=\"font-weig","og:image":"https://old.roi4cio.com/uploads/roi/company/CenturyLink.png"},"eventUrl":"","vendorPartners":[],"supplierPartners":[],"vendoredProducts":[{"id":5359,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/CenturyLink.png","logo":true,"scheme":false,"title":"CenturyLink DDoS and Web Application Security","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"centurylink-ddos-and-web-application-security","companyTitle":"CenturyLink","companyTypes":["supplier","vendor"],"companyId":6135,"companyAlias":"centurylink","description":"<b>Benefits:</b>\r\n<i><b>DDoS Mitigation </b></i>\r\nRest easier. CenturyLink has used DDoS mitigation scrubbing since 2008 with around-the-clock monitoring and mitigation of your network. \r\nLeverage our network power. CenturyLink uses BGP Flowspec deployed across our Internet backbone to mitigate mounting threats. \r\nSimplify operations. Our network-based, carrier-agnostic service provides DDoS mitigation with a single point of contact for handling the resolution of threats. \r\n<i><b>Web Application Security </b></i>\r\nLeading technology. Protects against potential compromises of your sensitive data using industry-recognized leading technology. \r\nKeep apps safe and running. Detects and blocks malicious web requests, and prevents leakage of sensitive data such as credit cardholder information and social security numbers. \r\nEasy payments. Monthly service payment option eliminates the need for constant capital expenditure. \r\n<b>Capabilities:</b>\r\n<i><b>DDoS </b></i>\r\n<ul> <li>4.5 Tbps of attack ingestion capacity </li> <li>Re-route and scrub all internet connections, not just CenturyLink on-net capacity </li> <li>Generic route encapsulation (GRE) protocol, direct (VPN), CenturyLink Internet Direct, and proxy clean path returns </li> <li>Advanced behavioral analytics technology and threat intelligence </li> <li>Flow-based application monitoring and mitigation </li> <li>Host level re-routing and IP filtering </li> <li>Real-time attack and peacetime reporting </li> <li>Emergency and customer-initiated mitigation using BGP route control </li> <li>Support of customer premises equipment to cloud signaling </li> </ul>\r\n<i><b>Web Application Security </b></i>\r\n<ul> <li>Fully managed installation, configuration and ongoing management of a web application firewall service based on acclaimed Imperva technology </li> <li>Includes 24/7 monitoring to help you react quickly and efficiently to threats as they emerge </li> <li>Inspection of traffic let through the perimeter firewall to the web servers </li> <li>Inspection of encrypted traffic </li> <li>Proactive blocking of malicious traffic </li> </ul>","shortDescription":"Let CenturyLink help you quickly identify and mitigate the latest threats using multiple defenses to safeguard your network, website and cloud applications, so you stay connected—no matter what\r\n","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":14,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"CenturyLink DDoS and Web Application Security","keywords":"","description":"<b>Benefits:</b>\r\n<i><b>DDoS Mitigation </b></i>\r\nRest easier. CenturyLink has used DDoS mitigation scrubbing since 2008 with around-the-clock monitoring and mitigation of your network. \r\nLeverage our network power. CenturyLink uses BGP Flowspec deployed acros","og:title":"CenturyLink DDoS and Web Application Security","og:description":"<b>Benefits:</b>\r\n<i><b>DDoS Mitigation </b></i>\r\nRest easier. CenturyLink has used DDoS mitigation scrubbing since 2008 with around-the-clock monitoring and mitigation of your network. \r\nLeverage our network power. CenturyLink uses BGP Flowspec deployed acros","og:image":"https://old.roi4cio.com/fileadmin/user_upload/CenturyLink.png"},"eventUrl":"","translationId":5358,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":5,"title":"Security Software","alias":"security-software","description":" Computer security software or cybersecurity software is any computer program designed to enhance information security. Security software is a broad term that encompasses a suite of different types of software that deliver data and computer and network security in various forms. \r\nSecurity software can protect a computer from viruses, malware, unauthorized users and other security exploits originating from the Internet. Different types of security software include anti-virus software, firewall software, network security software, Internet security software, malware/spamware removal and protection software, cryptographic software, and more.\r\nIn end-user computing environments, anti-spam and anti-virus security software is the most common type of software used, whereas enterprise users add a firewall and intrusion detection system on top of it. \r\nSecurity soft may be focused on preventing attacks from reaching their target, on limiting the damage attacks can cause if they reach their target and on tracking the damage that has been caused so that it can be repaired. As the nature of malicious code evolves, security software also evolves.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Firewall. </span>Firewall security software prevents unauthorized users from accessing a computer or network without restricting those who are authorized. Firewalls can be implemented with hardware or software. Some computer operating systems include software firewalls in the operating system itself. For example, Microsoft Windows has a built-in firewall. Routers and servers can include firewalls. There are also dedicated hardware firewalls that have no other function other than protecting a network from unauthorized access.\r\n<span style=\"font-weight: bold; \">Antivirus.</span> Antivirus solutions work to prevent malicious code from attacking a computer by recognizing the attack before it begins. But it is also designed to stop an attack in progress that could not be prevented, and to repair damage done by the attack once the attack abates. Antivirus software is useful because it addresses security issues in cases where attacks have made it past a firewall. New computer viruses appear daily, so antivirus and security software must be continuously updated to remain effective.\r\n<span style=\"font-weight: bold; \">Antispyware.</span> While antivirus software is designed to prevent malicious software from attacking, the goal of antispyware software is to prevent unauthorized software from stealing information that is on a computer or being processed through the computer. Since spyware does not need to attempt to damage data files or the operating system, it does not trigger antivirus software into action. However, antispyware software can recognize the particular actions spyware is taking by monitoring the communications between a computer and external message recipients. When communications occur that the user has not authorized, antispyware can notify the user and block further communications.\r\n<span style=\"font-weight: bold; \">Home Computers.</span> Home computers and some small businesses usually implement security software at the desktop level - meaning on the PC itself. This category of computer security and protection, sometimes referred to as end-point security, remains resident, or continuously operating, on the desktop. Because the software is running, it uses system resources, and can slow the computer's performance. However, because it operates in real time, it can react rapidly to attacks and seek to shut them down when they occur.\r\n<span style=\"font-weight: bold; \">Network Security.</span> When several computers are all on the same network, it's more cost-effective to implement security at the network level. Antivirus software can be installed on a server and then loaded automatically to each desktop. However firewalls are usually installed on a server or purchased as an independent device that is inserted into the network where the Internet connection comes in. All of the computers inside the network communicate unimpeded, but any data going in or out of the network over the Internet is filtered trough the firewall.<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is IT security software?</span></h1>\r\nIT security software provides protection to businesses’ computer or network. It serves as a defense against unauthorized access and intrusion in such a system. It comes in various types, with many businesses and individuals already using some of them in one form or another.\r\nWith the emergence of more advanced technology, cybercriminals have also found more ways to get into the system of many organizations. Since more and more businesses are now relying their crucial operations on software products, the importance of security system software assurance must be taken seriously – now more than ever. Having reliable protection such as a security software programs is crucial to safeguard your computing environments and data. \r\n<p class=\"align-left\">It is not just the government or big corporations that become victims of cyber threats. In fact, small and medium-sized businesses have increasingly become targets of cybercrime over the past years. </p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What are the features of IT security software?</span></h1>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Automatic updates. </span>This ensures you don’t miss any update and your system is the most up-to-date version to respond to the constantly emerging new cyber threats.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Real-time scanning.</span> Dynamic scanning features make it easier to detect and infiltrate malicious entities promptly. Without this feature, you’ll risk not being able to prevent damage to your system before it happens.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Auto-clean.</span> A feature that rids itself of viruses even without the user manually removing it from its quarantine zone upon detection. Unless you want the option to review the malware, there is no reason to keep the malicious software on your computer which makes this feature essential.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Multiple app protection.</span> This feature ensures all your apps and services are protected, whether they’re in email, instant messenger, and internet browsers, among others.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Application level security.</span> This enables you to control access to the application on a per-user role or per-user basis to guarantee only the right individuals can enter the appropriate applications.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Role-based menu.</span> This displays menu options showing different users according to their roles for easier assigning of access and control.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Row-level (multi-tenant) security.</span> This gives you control over data access at a row-level for a single application. This means you can allow multiple users to access the same application but you can control the data they are authorized to view.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Single sign-on.</span> A session or user authentication process that allows users to access multiple related applications as long as they are authorized in a single session by only logging in their name and password in a single place.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">User privilege parameters.</span> These are customizable features and security as per individual user or role that can be accessed in their profile throughout every application.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Application activity auditing.</span> Vital for IT departments to quickly view when a user logged in and off and which application they accessed. Developers can log end-user activity using their sign-on/signoff activities.</li></ul>\r\n<p class=\"align-left\"><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Security_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"suppliedProducts":[{"id":5359,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/CenturyLink.png","logo":true,"scheme":false,"title":"CenturyLink DDoS and Web Application Security","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"centurylink-ddos-and-web-application-security","companyTitle":"CenturyLink","companyTypes":["supplier","vendor"],"companyId":6135,"companyAlias":"centurylink","description":"<b>Benefits:</b>\r\n<i><b>DDoS Mitigation </b></i>\r\nRest easier. CenturyLink has used DDoS mitigation scrubbing since 2008 with around-the-clock monitoring and mitigation of your network. \r\nLeverage our network power. CenturyLink uses BGP Flowspec deployed across our Internet backbone to mitigate mounting threats. \r\nSimplify operations. Our network-based, carrier-agnostic service provides DDoS mitigation with a single point of contact for handling the resolution of threats. \r\n<i><b>Web Application Security </b></i>\r\nLeading technology. Protects against potential compromises of your sensitive data using industry-recognized leading technology. \r\nKeep apps safe and running. Detects and blocks malicious web requests, and prevents leakage of sensitive data such as credit cardholder information and social security numbers. \r\nEasy payments. Monthly service payment option eliminates the need for constant capital expenditure. \r\n<b>Capabilities:</b>\r\n<i><b>DDoS </b></i>\r\n<ul> <li>4.5 Tbps of attack ingestion capacity </li> <li>Re-route and scrub all internet connections, not just CenturyLink on-net capacity </li> <li>Generic route encapsulation (GRE) protocol, direct (VPN), CenturyLink Internet Direct, and proxy clean path returns </li> <li>Advanced behavioral analytics technology and threat intelligence </li> <li>Flow-based application monitoring and mitigation </li> <li>Host level re-routing and IP filtering </li> <li>Real-time attack and peacetime reporting </li> <li>Emergency and customer-initiated mitigation using BGP route control </li> <li>Support of customer premises equipment to cloud signaling </li> </ul>\r\n<i><b>Web Application Security </b></i>\r\n<ul> <li>Fully managed installation, configuration and ongoing management of a web application firewall service based on acclaimed Imperva technology </li> <li>Includes 24/7 monitoring to help you react quickly and efficiently to threats as they emerge </li> <li>Inspection of traffic let through the perimeter firewall to the web servers </li> <li>Inspection of encrypted traffic </li> <li>Proactive blocking of malicious traffic </li> </ul>","shortDescription":"Let CenturyLink help you quickly identify and mitigate the latest threats using multiple defenses to safeguard your network, website and cloud applications, so you stay connected—no matter what\r\n","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":14,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"CenturyLink DDoS and Web Application Security","keywords":"","description":"<b>Benefits:</b>\r\n<i><b>DDoS Mitigation </b></i>\r\nRest easier. CenturyLink has used DDoS mitigation scrubbing since 2008 with around-the-clock monitoring and mitigation of your network. \r\nLeverage our network power. CenturyLink uses BGP Flowspec deployed acros","og:title":"CenturyLink DDoS and Web Application Security","og:description":"<b>Benefits:</b>\r\n<i><b>DDoS Mitigation </b></i>\r\nRest easier. CenturyLink has used DDoS mitigation scrubbing since 2008 with around-the-clock monitoring and mitigation of your network. \r\nLeverage our network power. CenturyLink uses BGP Flowspec deployed acros","og:image":"https://old.roi4cio.com/fileadmin/user_upload/CenturyLink.png"},"eventUrl":"","translationId":5358,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":5,"title":"Security Software","alias":"security-software","description":" Computer security software or cybersecurity software is any computer program designed to enhance information security. Security software is a broad term that encompasses a suite of different types of software that deliver data and computer and network security in various forms. \r\nSecurity software can protect a computer from viruses, malware, unauthorized users and other security exploits originating from the Internet. Different types of security software include anti-virus software, firewall software, network security software, Internet security software, malware/spamware removal and protection software, cryptographic software, and more.\r\nIn end-user computing environments, anti-spam and anti-virus security software is the most common type of software used, whereas enterprise users add a firewall and intrusion detection system on top of it. \r\nSecurity soft may be focused on preventing attacks from reaching their target, on limiting the damage attacks can cause if they reach their target and on tracking the damage that has been caused so that it can be repaired. As the nature of malicious code evolves, security software also evolves.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Firewall. </span>Firewall security software prevents unauthorized users from accessing a computer or network without restricting those who are authorized. Firewalls can be implemented with hardware or software. Some computer operating systems include software firewalls in the operating system itself. For example, Microsoft Windows has a built-in firewall. Routers and servers can include firewalls. There are also dedicated hardware firewalls that have no other function other than protecting a network from unauthorized access.\r\n<span style=\"font-weight: bold; \">Antivirus.</span> Antivirus solutions work to prevent malicious code from attacking a computer by recognizing the attack before it begins. But it is also designed to stop an attack in progress that could not be prevented, and to repair damage done by the attack once the attack abates. Antivirus software is useful because it addresses security issues in cases where attacks have made it past a firewall. New computer viruses appear daily, so antivirus and security software must be continuously updated to remain effective.\r\n<span style=\"font-weight: bold; \">Antispyware.</span> While antivirus software is designed to prevent malicious software from attacking, the goal of antispyware software is to prevent unauthorized software from stealing information that is on a computer or being processed through the computer. Since spyware does not need to attempt to damage data files or the operating system, it does not trigger antivirus software into action. However, antispyware software can recognize the particular actions spyware is taking by monitoring the communications between a computer and external message recipients. When communications occur that the user has not authorized, antispyware can notify the user and block further communications.\r\n<span style=\"font-weight: bold; \">Home Computers.</span> Home computers and some small businesses usually implement security software at the desktop level - meaning on the PC itself. This category of computer security and protection, sometimes referred to as end-point security, remains resident, or continuously operating, on the desktop. Because the software is running, it uses system resources, and can slow the computer's performance. However, because it operates in real time, it can react rapidly to attacks and seek to shut them down when they occur.\r\n<span style=\"font-weight: bold; \">Network Security.</span> When several computers are all on the same network, it's more cost-effective to implement security at the network level. Antivirus software can be installed on a server and then loaded automatically to each desktop. However firewalls are usually installed on a server or purchased as an independent device that is inserted into the network where the Internet connection comes in. All of the computers inside the network communicate unimpeded, but any data going in or out of the network over the Internet is filtered trough the firewall.<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is IT security software?</span></h1>\r\nIT security software provides protection to businesses’ computer or network. It serves as a defense against unauthorized access and intrusion in such a system. It comes in various types, with many businesses and individuals already using some of them in one form or another.\r\nWith the emergence of more advanced technology, cybercriminals have also found more ways to get into the system of many organizations. Since more and more businesses are now relying their crucial operations on software products, the importance of security system software assurance must be taken seriously – now more than ever. Having reliable protection such as a security software programs is crucial to safeguard your computing environments and data. \r\n<p class=\"align-left\">It is not just the government or big corporations that become victims of cyber threats. In fact, small and medium-sized businesses have increasingly become targets of cybercrime over the past years. </p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What are the features of IT security software?</span></h1>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Automatic updates. </span>This ensures you don’t miss any update and your system is the most up-to-date version to respond to the constantly emerging new cyber threats.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Real-time scanning.</span> Dynamic scanning features make it easier to detect and infiltrate malicious entities promptly. Without this feature, you’ll risk not being able to prevent damage to your system before it happens.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Auto-clean.</span> A feature that rids itself of viruses even without the user manually removing it from its quarantine zone upon detection. Unless you want the option to review the malware, there is no reason to keep the malicious software on your computer which makes this feature essential.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Multiple app protection.</span> This feature ensures all your apps and services are protected, whether they’re in email, instant messenger, and internet browsers, among others.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Application level security.</span> This enables you to control access to the application on a per-user role or per-user basis to guarantee only the right individuals can enter the appropriate applications.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Role-based menu.</span> This displays menu options showing different users according to their roles for easier assigning of access and control.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Row-level (multi-tenant) security.</span> This gives you control over data access at a row-level for a single application. This means you can allow multiple users to access the same application but you can control the data they are authorized to view.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Single sign-on.</span> A session or user authentication process that allows users to access multiple related applications as long as they are authorized in a single session by only logging in their name and password in a single place.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">User privilege parameters.</span> These are customizable features and security as per individual user or role that can be accessed in their profile throughout every application.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Application activity auditing.</span> Vital for IT departments to quickly view when a user logged in and off and which application they accessed. Developers can log end-user activity using their sign-on/signoff activities.</li></ul>\r\n<p class=\"align-left\"><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Security_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"partnershipProgramme":null}},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"implementations":{"implementationsByAlias":{},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"agreements":{"agreementById":{},"ids":{},"links":{},"meta":{},"loading":false,"error":null},"comparison":{"loading":false,"error":false,"templatesById":{},"comparisonByTemplateId":{},"products":[],"selectedTemplateId":null},"presentation":{"type":null,"company":{},"products":[],"partners":[],"formData":{},"dataLoading":false,"dataError":false,"loading":false,"error":false},"catalogsGlobal":{"subMenuItemTitle":""}}