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IT Service Management","description":"<span style=\"font-weight: bold; \">IT service management (ITSM)</span> is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users. ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li>&nbsp;&nbsp;&nbsp; Lower costs for IT operations</li><li>&nbsp;&nbsp;&nbsp; Higher returns on IT investments</li><li>&nbsp;&nbsp;&nbsp; Minimal service outages</li><li>&nbsp;&nbsp;&nbsp; Ability to establish well-defined, repeatable, and manageable IT processes</li><li>&nbsp;&nbsp;&nbsp; Efficient analysis of IT problems to reduce repeat incidents</li><li>&nbsp;&nbsp;&nbsp; Improved efficiency of IT help desk teams</li><li>&nbsp;&nbsp;&nbsp; Well-defined roles and responsibilities</li><li>&nbsp;&nbsp;&nbsp; Clear expectations on service levels and service availability</li><li>&nbsp;&nbsp;&nbsp; Risk-free implementation of IT changes</li><li>&nbsp;&nbsp;&nbsp; Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the &quot;needs&quot; primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. Check Gartner's magic quadrant and other analyst reports, along with product and support reviews to ensure that the said tool provides good customer support.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ITSM.png","alias":"itsm-it-service-management"},"45":{"id":45,"title":"SIEM - Security Information and Event Management","description":"<span style=\"font-weight: bold; \">Security information and event management (SIEM)</span> is an approach to security management that combines SIM (security information management) and SEM (security event management) functions into one security management system. \r\n The underlying principles of every SIEM system is to aggregate relevant data from multiple sources, identify deviations from the norm and take appropriate action. At the most basic level, a SIEM system can be rules-based or employ a statistical correlation engine to establish relationships between event log entries. Advanced SIEM products have evolved to include user and entity behavior analytics (UEBA) and security orchestration and automated response (SOAR). \r\nThe acronyms SEM, SIM and SIEM have sometimes been used interchangeably, but generally refer to the different primary focus of products:\r\n<ul><li><span style=\"font-weight: bold;\">Log management:</span> Focus on simple collection and storage of log messages and audit trails.</li><li><span style=\"font-weight: bold;\">Security information management (SIM):</span> Long-term storage as well as analysis and reporting of log data.</li><li><span style=\"font-weight: bold;\">Security event manager (SEM):</span> Real-time monitoring, correlation of events, notifications and console views.</li><li><span style=\"font-weight: bold;\">Security information event management (SIEM):</span> Combines SIM and SEM and provides real-time analysis of security alerts generated by network hardware and applications.</li><li><span style=\"font-weight: bold;\">Managed Security Service (MSS) or Managed Security Service Provider (MSSP):</span> The most common managed services appear to evolve around connectivity and bandwidth, network monitoring, security, virtualization, and disaster recovery.</li><li><span style=\"font-weight: bold;\">Security as a service (SECaaS):</span> These security services often include authentication, anti-virus, anti-malware/spyware, intrusion detection, Penetration testing and security event management, among others.</li></ul>\r\nToday, most of SIEM technology works by deploying multiple collection agents in a hierarchical manner to gather security-related events from end-user devices, servers, network equipment, as well as specialized security equipment like firewalls, antivirus or intrusion prevention systems. The collectors forward events to a centralized management console where security analysts sift through the noise, connecting the dots and prioritizing security incidents.\r\nSome of the most important features to review when evaluating Security Information and Event Management software are:\r\n<ol><li><span style=\"font-weight: bold; \">Integration with other controls:</span> Can the system give commands to other enterprise security controls to prevent or stop attacks in progress?</li><li><span style=\"font-weight: bold; \">Artificial intelligence:</span> Can the system improve its own accuracy by through machine and deep learning?</li><li><span style=\"font-weight: bold; \">Threat intelligence feeds:</span>&nbsp; Can the system support threat intelligence feeds of the organization's choosing or is it mandated to use a particular feed?</li><li><span style=\"font-weight: bold; \">Robust compliance reporting:</span>&nbsp; Does the system include built-in reports for common compliance needs and the provide the organization with the ability to customize or create new compliance reports?</li><li><span style=\"font-weight: bold; \">Forensics capabilities:</span>&nbsp; Can the system capture additional information about security events by recording the headers and contents of packets of interest? </li></ol>\r\n\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> Why is SIEM Important?</h1>\r\nSIEM has become a core security component of modern organizations. The main reason is that every user or tracker leaves behind a virtual trail in a network’s log data. SIEM software is designed to use this log data in order to generate insight into past attacks and events. A SIEM solution not only identifies that an attack has happened, but allows you to see how and why it happened as well.\r\nAs organizations update and upscale to increasingly complex IT infrastructures, SIEM has become even more important in recent years. Contrary to popular belief, firewalls and antivirus packages are not enough to protect a network in its entirety. Zero-day attacks can still penetrate a system’s defenses even with these security measures in place.\r\nSIEM addresses this problem by detecting attack activity and assessing it against past behavior on the network. A security event monitoring has the ability to distinguish between legitimate use and a malicious attack. This helps to increase a system’s incident protection and avoid damage to systems and virtual property.\r\nThe use of SIEM also helps companies to comply with a variety of industry cyber management regulations. Log management is the industry standard method of auditing activity on an IT network. SIEM management provides the best way to meet this regulatory requirement and provide transparency over logs in order to generate clear insights and improvements.\r\n<h1 class=\"align-center\">Evaluation criteria for security information and event management software:</h1>\r\n<ul><li>Threat identification: Raw log form vs. descriptive.</li><li>Threat tracking: Ability to track through the various events, from source to destination.</li><li>Policy enforcement: Ability to enforce defined polices.</li><li>Application analysis: Ability to analyze application at Layer 7 if necessary.</li><li>Business relevance of events: Ability to assign business risk to events and have weighted threat levels.</li><li>Measuring changes and improvements: Ability to track configuration changes to devices.</li><li>Asset-based information: Ability to gather information on devices on the network.</li><li>Anomalous behavior (server): Ability to trend and see changes in how it communicates to others.</li><li>Anomalous behavior (network): Ability to trend and see how communications pass throughout the network.</li><li>Anomalous behavior (application): Ability to trend and see changes in how it communicates to others.</li><li>User monitoring: User activity, logging in, applications usage, etc.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_SIEM.png","alias":"siem-security-information-and-event-management"},"52":{"id":52,"title":"SaaS - software as a service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as &quot;on-demand software&quot;, and was formerly referred to as &quot;software plus services&quot; by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term &quot;Software as a Service&quot; (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure.&nbsp; While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies.&nbsp; Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png","alias":"saas-software-as-a-service"},"77":{"id":77,"title":"SOC - Situation Centre","description":"One of the most pressing tasks facing government bodies and commercial structures is to increase the efficiency of management activities. A modern tool for solving this problem is situational centers, which are complex hardware and software systems for collecting, analyzing and displaying information in a form convenient for making critical decisions.\r\nSituational centers are created for the heads of federal, regional and municipal government bodies, ministries and departments, and large companies. Their main task is to provide information and analytical support for procedures and processes that allow managers to make effective decisions on the current management of headed structures, formulating their development strategies, as well as preventing or eliminating crisis and emergency situations. The structure and composition of the situational site are determined by the specifics of the tasks being solved. As a rule, this is a complex technical complex that includes many subsystems.\r\nThere are many types of command centers. They include: data center management, business application management, civil management, emergency (crisis) management.","materialsDescription":" <span style=\"font-weight: bold;\">What is a Security Operations Center (SOC)?</span>\r\nA SOC is an outsourced office that is completely dedicated to analyzing traffic flow and monitoring for threats and attacks. In today’s world of cyberattacks and data breaches, companies of all sizes need to place an emphasis on securing their technology assets. But due to budget constraints and competing priorities, many organizations can’t afford to employ a full-time in-house IT security team. The smart solution to this problem is to look at partnering with a SOC or security operations center.\r\n<span style=\"font-weight: bold;\">How does a security operations center work?</span>\r\nUntil the recent rise of cloud computing, standard security practice was for a company to choose a traditional software as a product (SaaP) malware scanning solution either via download or, in ancient days, a CD-Rom that arrived via mail. They’d add to that a firewall installed at the edge of the network, and trust that those measures would keep their data and systems safe. Today’s reality is a far different environment, with threats being cast all across the net as hackers invent new ways to launch profitable and sophisticated attacks like ransomware.\r\nA SOC is an example of the software as a service (SaaS) software model in that it operates in the cloud as a subscription service. In this context, it provides a layer of rented expertise to a company’s cybersecurity strategy that operates 24/7 so that networks and endpoints are constantly being monitored. If a vulnerability is found or an incident is discovered, the SOC will engage with the on-site IT team to respond to the issue and investigate the root cause.\r\nIndividual SOC cybersecurity providers offer different suites of products and services. However, there is a core set of operational functions that a SOC must perform in order to add value to an organization.\r\n<ol><li><span style=\"font-weight: bold;\">Asset Survey:</span> In order for a SOC to help a company stay secure, they must have a complete understanding of what resources they need to protect. Otherwise, they may not be able to protect the full scope of the network. An asset survey should identify every server, router, firewall under enterprise control, as well as any other cybersecurity tools actively in use.</li><li><span style=\"font-weight: bold;\">Log Collection:</span> Data is the most important thing for a SOC to function properly and logs serve as the key source of information regarding network activity. The SOC should set up direct feeds from enterprise systems so that data is collected in real-time. Obviously, humans cannot digest such large amounts of information, which is why log scanning tools powered by artificial intelligence algorithms are so valuable for SOCs, though they do pose some interesting side effects that humanity is still trying to iron out.</li><li><span style=\"font-weight: bold;\">Preventative Maintenance:</span> In the best-case scenario, the SOC is able to prevent cyberattacks from occurring by being proactive with their processes. This includes installing security patches and adjusting firewall policies on a regular basis. Since some cyberattacks actually begin as insider threats, a SOC must also look within the organization for risks also.</li><li><span style=\"font-weight: bold;\">Continuous Monitoring:</span> In order to be ready to respond to a cybersecurity incident, the SOC must be vigilant in its monitoring practices. A few minutes can be the difference between blocking an attack and letting it take down an entire system or website. SOC tools run scans across the company’s network to identify potential threats and other suspicious activity.</li><li><span style=\"font-weight: bold;\">Alert Management:</span> Automated systems are great at finding patterns and following scripts. But the human element of a SOC proves it's worth it when it comes to analyzing automated alerts and ranking them based on their severity and priority. SOC staff must know what responses to take and how to verify that an alert is legitimate.</li><li><span style=\"font-weight: bold;\">Root Cause Analysis:</span> After an incident occurs and is resolved, the job of the SOC is just beginning. Cybersecurity experts will analyze the root cause of the problem and diagnose why it occurred in the first place. This feeds into a process of continuous improvement, with security tools and rules being modified to prevent future occurrences of the same incident.</li><li><span style=\"font-weight: bold;\">Compliance Audits:</span> Companies want to know that their data and systems are safe but also that they are being managed in a lawful manner. SOC providers must perform regular audits to confirm their compliance in the regions where they operate. What is a SOC report and what is a SOC audit? Anything that pulls data or records from cybersecurity functions of an organization. What is SOC 2? It’s a special auditing procedure related to information security and privacy.</li></ol>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SOC_-_Situation_Centre.png","alias":"soc-situation-centre"},"79":{"id":79,"title":"VM - Vulnerability management","description":"Vulnerability management is the &quot;cyclical practice of identifying, classifying, prioritizing, remediating and mitigating&quot; software vulnerabilities. Vulnerability management is integral to computer security and network security, and must not be confused with a Vulnerability assessment.\r\nVulnerability management is an ongoing process that includes proactive asset discovery, continuous monitoring, mitigation, remediation and defense tactics to protect your organization's modern IT attack surface from Cyber Exposure.\r\nVulnerabilities can be discovered with a vulnerability scanner, which analyzes a computer system in search of known vulnerabilities, such as open ports, insecure software configurations, and susceptibility to malware infections. They may also be identified by consulting public sources, such as NVD, or subscribing to a commercial vulnerability alerting services. Unknown vulnerabilities, such as a zero-day, may be found with fuzz testing, which can identify certain kinds of vulnerabilities, such as a buffer overflow with relevant test cases. Such analysis can be facilitated by test automation. In addition, antivirus software capable of heuristic analysis may discover undocumented malware if it finds software behaving suspiciously (such as attempting to overwrite a system file).\r\nCorrecting vulnerabilities may variously involve the installation of a patch, a change in network security policy, reconfiguration of software, or educating users about social engineering.\r\nNetwork vulnerabilities represent security gaps that could be abused by attackers to damage network assets, trigger a denial of service, and/or steal potentially sensitive information. Attackers are constantly looking for new vulnerabilities to exploit — and taking advantage of old vulnerabilities that may have gone unpatched.\r\nHaving a vulnerability management framework in place that regularly checks for new vulnerabilities is crucial for preventing cybersecurity breaches. Without a vulnerability testing and patch management system, old security gaps may be left on the network for extended periods of time. This gives attackers more of an opportunity to exploit vulnerabilities and carry out their attacks.\r\nOne statistic that highlights how crucial vulnerability management was featured in an Infosecurity Magazine article. According to survey data cited in the article, of the organizations that “suffered a breach, almost 60% were due to an unpatched vulnerability.” In other words, nearly 60% of the data breaches suffered by survey respondents could have been easily prevented simply by having a vulnerability management plan that would apply critical patches before attackers leveraged the vulnerability.","materialsDescription":" <span style=\"font-weight: bold;\">What is vulnerability management?</span>\r\nVulnerability management is a pro-active approach to managing network security by reducing the likelihood that flaws in code or design compromise the security of an endpoint or network.\r\n<span style=\"font-weight: bold;\">What processes does vulnerability management include?</span>\r\nVulnerability management processes include:\r\n<ul><li><span style=\"font-style: italic;\">Checking for vulnerabilities:</span> This process should include regular network scanning, firewall logging, penetration testing or use of an automated tool like a vulnerability scanner.</li><li><span style=\"font-style: italic;\">Identifying vulnerabilities:</span> This involves analyzing network scans and pen test results, firewall logs or vulnerability scan results to find anomalies that suggest a malware attack or other malicious event has taken advantage of a security vulnerability, or could possibly do so.</li><li><span style=\"font-style: italic;\">Verifying vulnerabilities:</span> This process includes ascertaining whether the identified vulnerabilities could actually be exploited on servers, applications, networks or other systems. This also includes classifying the severity of a vulnerability and the level of risk it presents to the organization.</li><li><span style=\"font-style: italic;\">Mitigating vulnerabilities:</span> This is the process of figuring out how to prevent vulnerabilities from being exploited before a patch is available, or in the event that there is no patch. It can involve taking the affected part of the system off-line (if it's non-critical), or various other workarounds.</li><li><span style=\"font-style: italic;\">Patching vulnerabilities:</span> This is the process of getting patches -- usually from the vendors of the affected software or hardware -- and applying them to all the affected areas in a timely way. This is sometimes an automated process, done with patch management tools. This step also includes patch testing.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/VM_-_Vulnerability_management1.png","alias":"vm-vulnerability-management"},"204":{"id":204,"title":"Managed Detection and Response","description":" MDR, which stands for Managed Detection &amp; Response, is an all-encompassing threat detection system, which arose from the need for small/medium-sized organizations who lack resources to be able to monitor their network systems in-house. It provides a cost-effective alternative to SIEM (Security Information and Event Management).\r\nEveryday, the capabilities of attackers get more sophisticated and the volume of alerts becomes overwhelming and unmanageable. In-house teams might struggle to analyze and log data, which makes it harder than ever to determine if these threats are harmful. MDR can put a stop to attacks before they even happen. MDR technology monitors your systems and detects any unusual behavior, whilst our expert team responds to the threats detected within your business.\r\nMDR offers real-time threat intelligence, and is able to analyse behaviour which can be missed by traditional endpoint security technology. MDR also provides rapid identification of known threats, which in turn minimises overall attacks. Having remote incident investigation will minimise damage to your business, and will allow you to get back to work in no time. It’s important to note that using MDR services will allow third party access to your company's data. You need to consider working with a provider who understands and respects your data policy.","materialsDescription":" <span style=\"font-weight: bold;\">What is Managed Detection and Response?</span>\r\nManaged Detection and Response (MDR) is a managed cybersecurity service that provides intrusion detection of malware and malicious activity in your network, and assists in rapid incident response to eliminate those threats with succinct remediation actions. MDR typically combines a technology solution with outsourced security analysts that extend your technologies and team.\r\n<span style=\"font-weight: bold;\">Isn’t that What MSSPs or Managed SIEMs Do?</span>\r\nNo. Managed Security Service Providers (MSSPs) monitor network security controls and may send alerts when anomalies are identified. MSSPs typically do not investigate the anomalies to eliminate false positives, nor do they respond to real threats. This means that abnormalities in network usage are forwarded to your IT personnel who must then dig through the data to determine if there is a real threat and what to do about it.\r\n<span style=\"font-weight: bold;\">Doesn’t My Firewall Protect My Network?</span>\r\nFirewalls and other preventive forms of cybersecurity are very important and effective at preventing basic cyberattacks. However, over the past decade, it has become clear that preventive cybersecurity technologies are not enough to secure an organization’s network. Further, they are yet another source of alerts, log messages, and events that contribute to the “alert fatigue” being universally suffered today. Recent major hacks such as the Marriot Hack of 2018, the Anthem Hack of 2015, and the Target Hack of 2013 demonstrate how easily cybercriminals can breach networks at enterprise organizations to steal millions of credit card numbers, medical records, and other forms of PII/PHI.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Endpoint_Detection_and_Response.png","alias":"managed-detection-and-response"},"727":{"id":727,"title":"IT Security Audit","description":" A <span style=\"font-weight: bold; \">computer security audit</span> is a manual or systematic measurable technical assessment of a system or application. Manual assessments include interviewing staff, performing security vulnerability scans, reviewing application and operating system access controls, and analyzing physical access to the systems. Automated assessments, or CAAT's, include system generated audit reports or using software to monitor and report changes to files and settings on a system. Systems can include personal computers, servers, mainframes, network routers, switches.\r\nAt its root, an <span style=\"font-weight: bold; \">IT security audit</span> includes two different assessments. The manual assessment occurs when an internal or external IT security audit companies interview employees, reviews access controls, analyzes physical access to hardware, and performs vulnerability scans. \r\nAudit, performed by IT security audit services or IT security audit software, analyzes individual technical infrastructure components at a detailed level, ensuring that each is functioning in a manner that reinforces appropriate information security. The stakes are made higher with a number of regulatory compliance requirements mandating that IT audits be included in organizational due diligence efforts. These reviews should occur, at a minimum, annually. Some organizations, however, prefer to do them more frequently.\r\nOrganizations should also review system-generated reports. Automated assessments not only incorporate that data, but also respond to software monitoring reports and changes to server and file settings.\r\nSecurity audits, vulnerability assessments, and penetration testing are the <span style=\"font-weight: bold; \">three main types of security diagnostics. </span>Each of the three takes a different approach and may be best suited for a particular purpose. \r\n<span style=\"font-weight: bold; \">Security audits</span> measure an information system's performance against a list of criteria. \r\nA <span style=\"font-weight: bold; \">vulnerability assessment,</span> on the other hand, involves a comprehensive study of an entire information system, seeking potential security weaknesses. \r\n<span style=\"font-weight: bold; \">Penetration testing</span> is a covert operation, in which a security expert tries a number of attacks to ascertain whether or not a system could withstand the same types of attacks from a malicious hacker. In penetration testing, the feigned attack can include anything a real attacker might try, such as social engineering. Each of the approaches has inherent strengths, and using two or more of them in conjunction may be the most effective approach of all.\r\n\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: bold;\">What is a security audit?</span></h1>\r\nA Security Audit is a process or event where the IT security policy or standards are used as a basis to determine the overall state of existing protection and to verify whether existing protection is being performed properly. It aims to determine whether the current environment is securely protected in accordance with the defined IT security policy.<br />Before performing a security assessment or audit, the organization should define the scope of the security audit, and the budget and duration allowed for the assessment/audit.\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold;\">How often should a security audit be performed?</span></h1>\r\nA security audit only provides a snapshot of the vulnerabilities in a system at a particular point in time. As technology and the business environment changes, periodic and ongoing reviews will inevitably be required. Depending on the criticality of the business, a security audit might be conducted yearly, or every two years.\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold;\">Who should perform a security audit?</span></h1>\r\nA security audit is a complex task requiring skilled and experienced personnel; it must be planned carefully. To perform the audit an independent and trusted third party is recommended. This third party can be another group of in-house staff or an external audit team, dependent on the skills of the internal staff and the criticality/sensitivity of the information being audited.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_Security_Audit.png","alias":"it-security-audit"},"791":{"id":791,"title":"Vulnerability Scanner","description":" A <span style=\"font-weight: bold;\">vulnerability scanner</span> is a computer program designed to assess computers, network vulnerability or applications for known weaknesses. In plain words, these scanners are used to discover the weaknesses of a given system. They are utilized in the identification and detection of vulnerabilities arising from mis-configurations or flawed programming within a network-based asset such as a firewall, router, web server, application server, etc. They&nbsp; are typically available as SaaS (Software as a service); provided over the internet and delivered as a web application. \r\nMost vulnerability scanners will also attempt to log in to systems using default or other credentials in order to build a more detailed picture of the system. After building up an inventory, the vulnerability scanner checks each item in the inventory against one or more databases of known vulnerabilities to see if any items are subject to any of these vulnerabilities. The result of such scan is a systems vulnerability analysis, highlighting any that have known vulnerabilities that may need threat and vulnerability management.\r\n<span style=\"font-weight: bold;\">How vulnerability scanning works</span>. Vulnerability scanning finds systems and software that have known security vulnerabilities, but this information is only useful to IT security teams when it is used as the first part of a four-part vulnerability management process. <span style=\"font-weight: bold;\">Vulnerability management process involves:</span>\r\n<ul><li>Identification of vulnerabilities</li><li>Evaluation of the risk posed by any vulnerabilities identified</li><li>Treatment of any identified vulnerabilities</li><li>Reporting on vulnerabilities and how they have been handled</li></ul>\r\n<br /><span style=\"font-weight: bold;\">Types of vulnerability scans. </span>Not all vulnerability scans are alike, and to ensure compliance with certain regulations (such as those set by the PCI Security Standards Council) it is necessary to carry out two distinct types of vulnerability scans: an internal and an external vulnerability scan. \r\n<span style=\"font-weight: bold;\">External vulnerability scan.</span> As the name suggests, an external vulnerability scan is carried out from outside an organization's network, and its principal purpose is to detect vulnerabilities in the perimeter defenses such as open ports in the network firewall or specialized web application firewall. An external vulnerability scan can help organizations fix security issues that could enable hackers to gain access to the organization's network.\r\n<span style=\"font-weight: bold;\">Internal vulnerability scan. </span>By contrast, an internal vulnerability scan is carried out from inside an organization's perimeter defenses. Its purpose is to detect vulnerabilities that could be exploited by hackers who successfully penetrate the perimeter defenses, or equally by &quot;insider threats&quot; such as contractors or disgruntled employees who have legitimate access to parts of the network.\r\n<span style=\"font-weight: bold;\">Unauthenticated and authenticated vulnerability scans.</span> A similar but not always identical variation of internal and external vulnerability scans is the concept of unauthenticated and authenticated vulnerability scans. Unauthenticated scans, like external scans, search for weaknesses in the network perimeter, while authenticated scans&nbsp; provide vulnerability scanners with various privileged credentials, allowing them to probe the inside of the network for weak passwords, configuration issues, and misconfigured databases or applications.<br /><br />","materialsDescription":"<h1 class=\"align-center\">What is Vulnerability Assessment?</h1>\r\nVulnerability Assessment is also known as Vulnerability Testing, is a vulnerability scanning software performed to evaluate the security risks in the software system in order to reduce the probability of a threat. Vulnerability Analysis depends upon two mechanisms namely Vulnerability Assessment and Penetration Testing (VAPT).\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Types of a vulnerability scanner:</span></p>\r\n<span style=\"font-weight: bold;\">Host Based. </span>Identifies the issues in the host or the system. The process is carried out by using host-based scanners and diagnose the vulnerabilities. The host-based tools will load a mediator software onto the target system; it will trace the event and report it to the security analyst.\r\n<span style=\"font-weight: bold;\">Network-Based.</span> It will detect the open port, and identify the unknown services running on these ports. Then it will disclose possible vulnerabilities associated with these services. This process is done by using Network-based Scanners.\r\n<span style=\"font-weight: bold;\">Database-Based.</span> It will identify the security exposure in the database systems using tools and techniques to prevent from SQL Injections. (SQL Injections: - Injecting SQL statements into the database by the malicious users, which can read the sensitive data's from a database and can update the data in the Database.)\r\n<h1 class=\"align-center\">How vulnerability scanners works?</h1>\r\nVulnerability scanning is an inspection of the potential points of exploit on a computer or network to identify security holes.\r\nA security scan detects and classifies system weaknesses in computers, networks and communications equipment and predicts the effectiveness of countermeasures. A scan may be performed by an organization’s IT department or a security service provide, possibly as a condition imposed by some authority.&nbsp; Vulnerability scans are also used by attackers looking for points of entry.\r\nA vulnerability scanner runs from the end point of the person inspecting the attack surface in question. The software compares details about the target attack surface to a database of information about known security holes in services and ports, anomalies in packet construction, and potential paths to exploitable programs or scripts. The scanner software attempts to exploit each vulnerability that is discovered.\r\nRunning a vulnerability scan can pose its own risks as it is inherently intrusive on the target machine’s running code. As a result, the scan can cause issues such as errors and reboots, reducing productivity.\r\n<h1 class=\"align-center\">How to choose the best vulnerability scanning tool?</h1>\r\nWhen researching vulnerability scanners, it's important to find out how they're rated for accuracy (the most important metric) as well as reliability, scalability and reporting. If accuracy is lacking, you'll end up running two different scanners, hoping that one picks up vulnerabilities that the other misses. This adds cost and effort to the scanning process. \r\n<span style=\"font-weight: bold;\">Software-Based Vulnerability Scanners.</span> These types of scanning products generally include configuration auditing, target profiling, penetration testing and detailed vulnerability analysis. They integrate with Windows products, such as Microsoft System Center, to provide intelligent patch management; some work with mobile device managers. They can scan not only physical network devices, servers and workstations, but extend to virtual machines, BYOD mobile devices and databases.\r\n<span style=\"font-weight: bold;\">Cloud-Based Vulnerability Scanners: </span>Continuous, On-Demand Monitoring. A newer type of vulnerability finder&nbsp; is delivered on-demand as Software as a Service (SaaS). Like software-based scanners, on-demand scanners incorporate links for downloading vendor patches and updates for identified vulnerabilities, reducing remediation effort. These services also include scanning thresholds to prevent overloading devices during the scanning process, which can cause devices to crash.\r\n<h1 class=\"align-center\">What is mobile application security scanner?</h1>\r\nMobile application security testing can help ensure there aren’t any loopholes in the software that may cause data loss. The sets of tests are meant to attack the app to identify possible threats and vulnerabilities that would allow external persons or systems to access private information stored on the mobile device. \r\nMobile application vulnerability scanner can help to ensure that applications are free from the flaws and weaknesses that hackers use to gain access to sensitive information. From backdoors, malicious code and other threats, these flaws may be present both in commercial and open source applications as well as software developed in-house.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Vulnerability_Scanner.png","alias":"vulnerability-scanner"},"836":{"id":836,"title":"DRP - Digital Risk Protection","description":"Digital risks exist on social media and web channels, outside most organization's line of visibility. Organizations struggle to monitor these external, unregulated channels for risks targeting their business, their employees or their customers.\r\nCategories of risk include cyber (insider threat, phishing, malware, data loss), revenue (customer scams, piracy, counterfeit goods) brand (impersonations, slander) and physical (physical threats, natural disasters).\r\nDue to the explosive growth of digital risks, organizations need a flexible, automated approach that can monitor digital channels for organization-specific risks, trigger alerts and remediate malicious posts, profiles, content or apps.\r\nDigital risk protection (DRP) is the process of protecting social media and digital channels from security threats and business risks such as social engineering, external fraud, data loss, insider threat and reputation-based attacks. DRP reduces risks that emerge from digital transformation, protecting against the unwanted exposure of a company’s data, brand, and attack surface and providing actionable insight on threats from the open, deep, and dark web.<br /><br />","materialsDescription":"<span style=\"font-weight: bold;\">What is a digital risk?</span>\r\nDigital risks can take many forms. Most fundamentally, what makes a risk digital? Digital risk is any risk that plays out in one form or another online, outside of an organization’s IT infrastructure and beyond the security perimeter. This can be a cyber risk, like a phishing link or ransomware via LinkedIn, but can also include traditional risks with a digital component, such as credit card money flipping scams on Instagram.\r\n<span style=\"font-weight: bold;\">What are the features of Digital Risk Protection?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The features are:</span></span>\r\n<ul><li>Protecting yourself from digital risk by building a watchtower, not a wall. A new Forrester report identifies two objectives for any digital risk protection effort: identifying risks and resolving them.</li><li>Digital risk comes in many forms, like unauthorized data disclosure, threat coordination from cybercriminals, risks inherent in the technology you use and in your third-party associates and even from your own employees.</li><li>The best solutions should automate the collection of data and draw from many sources; should have the capabilities to map, monitor, and mitigate digital risk and should be flexible enough to be applied in multiple use cases — factors that many threat intelligence solutions excel in.</li></ul>\r\n<span style=\"font-weight: bold;\">What elements constitute a digital risk?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Unauthorized Data Disclosure</span></span>\r\nThis includes the theft or leakage of any kind of sensitive data, like the personal financial information of a retail organization’s customers or the source code for a technology company’s proprietary products.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Threat Coordination Activity</span></span>\r\nMarketplaces and criminal forums on the dark web or even just on the open web are potent sources of risk. Here, a vulnerability identified by one group or individual who can’t act on it can reach the hands of someone who can. This includes the distribution of exploits in both targeted and untargeted campaigns.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Supply Chain Issues</span></span>\r\nBusiness partners, third-party suppliers, and other vendors who interact directly with your organization but are not necessarily following the same security practices can open the door to increased risk.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Employee Risk</span></span>\r\nEven the most secure and unbreakable lock can still easily be opened if you just have the right key. Through social engineering efforts, identity or access management and manipulation, or malicious insider attacks coming from disgruntled employees, even the most robust cybersecurity program can be quickly subverted.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Technology Risks</span></span>\r\nThis broad category includes all of the risks you must consider across the different technologies your organization might rely on to get your work done, keep it running smoothly, and tell people about it.\r\n<ul><li><span style=\"font-weight: bold;\">Physical Infrastructure:</span> Countless industrial processes are now partly or completely automated, relying on SCADA, DCS, or PLC systems to run smoothly — and opening them up to cyber- attacks (like the STUXNET attack that derailed an entire country’s nuclear program).</li><li><span style=\"font-weight: bold;\">IT Infrastructure:</span> Maybe the most commonsensical source of digital risk, this includes all of the potential vulnerabilities in your software and hardware. The proliferation of the internet of things devices poses a growing and sometimes underappreciated risk here.</li><li><span style=\"font-weight: bold;\">Public-Facing Presence:</span> All of the points where you interact with your customers and other public entities, whether through social media, email campaigns, or other marketing strategies, represent potential sources of risk.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Digital_Risk_Protection.png","alias":"drp-digital-risk-protection"},"840":{"id":840,"title":"ICS/SCADA Cyber Security","description":"SCADA security is the practice of protecting supervisory control and data acquisition (SCADA) networks, a common framework of control systems used in industrial operations. These networks are responsible for providing automated control and remote human management of essential commodities and services such as water, natural gas, electricity and transportation to millions of people. They can also be used to improve the efficiencies and quality in other less essential (but some would say very important!) real-world processes such as snowmaking for ski resorts and beer brewing. SCADA is one of the most common types of industrial control systems (ICS).\r\nThese networks, just like any other network, are under threat from cyber-attacks that could bring down any part of the nation's critical infrastructure quickly and with dire consequences if the right security is not in place. Capital expenditure is another key concern; SCADA systems can cost an organization from tens of thousands to millions of dollars. For these reasons, it is essential that organizations implement robust SCADA security measures to protect their infrastructure and the millions of people that would be affected by the disruption caused by an external attack or internal error.\r\nSCADA security has evolved dramatically in recent years. Before computers, the only way to monitor a SCADA network was to deploy several people to each station to report back on the state of each system. In busier stations, technicians were stationed permanently to manually operate the network and communicate over telephone wires.\r\nIt wasn't until the introduction of the local area network (LAN) and improvements in system miniaturization that we started to see advances in SCADA development such as the distributed SCADA network. Next came networked systems that were able to communicate over a wide area network (WAN) and connect many more components together.\r\nFrom local companies to federal governments, every business or organization that works with SCADA systems are vulnerable to SCADA security threats. These threats can have wide-reaching effects on both the economy and the community. Specific threats to SCADA networks include the following:\r\n<span style=\"font-weight: bold;\">Hackers.</span> Individuals or groups with malicious intent could bring a SCADA network to its knees. By gaining access to key SCADA components, hackers could unleash chaos on an organization that can range from a disruption in services to cyber warfare.\r\n<span style=\"font-weight: bold;\">Malware.</span> Malware, including viruses, spyware and ransomware can pose a risk to SCADA systems. While malware may not be able to specifically target the network itself, it can still pose a threat to the key infrastructure that helps to manage the SCADA network. This includes mobile SCADA applications that are used to monitor and manage SCADA systems.\r\n<span style=\"font-weight: bold;\">Terrorists.</span> Where hackers are usually motivated by sordid gain, terrorists are driven by the desire to cause as much mayhem and damage as possible.\r\n<span style=\"font-weight: bold;\">Employees.</span> Insider threats can be just as damaging as external threats. From human error to a disgruntled employee or contractor, it is essential that SCADA security addresses these risks.\r\nManaging today's SCADA networks can be a challenge without the right security precautions in place. Many networks are still without the necessary detection and monitoring systems and this leaves them vulnerable to attack. Because SCADA network attacks exploit both cyber and physical vulnerabilities, it is critical to align cybersecurity measures accordingly.","materialsDescription":"<span style=\"font-weight: bold;\">What is the difference between ICS/SCADA cybersecurity and information security?</span>\r\nAutomated process control systems (SCADA) have a lot of differences from “traditional” corporate information systems: from the destination, specific data transfer protocols and equipment used and ending with the environment in which they operate. In corporate networks and systems, as a rule, the main protected resource is information that is processed, transmitted and stored in automated systems, and the main goal is to ensure its confidentiality. In ICS, the protected resource, first of all, is the technological process itself, and the main goal is to ensure its continuity (accessibility of all nodes) and integrity (including information transmitted between the nodes of the ICS). Moreover, the field of potential risks and threats to ICS, in comparison with corporate systems, expands with risks of potential damage to life and health of personnel and the public, damage to the environment and infrastructure. That is why it is incorrect to talk about “information security” in relation to ICS/SCADA. In English sources, the term “cybersecurity” is used for this, a direct translation of which (cybersecurity) is increasingly found in our market in relation to the protection of process control systems.\r\n<span style=\"font-weight: bold;\">Is it really necessary?</span>\r\nIt is necessary. There are a number of myths about process control systems, for example: “process control systems are completely isolated from the outside world”, “process control systems are too specific for someone to crack”, “process control systems are reliably protected by the developer”, or even “No one will ever try us, hacking us is not interesting. ” All this is no longer true. Many modern distributed process control systems have one or another connection with the corporate network, even if the system owners are unaware of this. Communication with the outside world greatly simplifies the task of the attacker, but does not remain the only possible option. Automated process control software and data transfer protocols are, as a rule, very, very insecure against cyber threats. This is evidenced by numerous articles and reports of experts involved in the study of the protection of industrial control systems and penetration tests. The PHDays III section on hacking automated process control systems impressed even ardent skeptics. Well, and, of course, the argument “they have NOT attacked us, therefore they will not” - can hardly be considered seriously. Everyone has heard about Stuxnet, which dispelled almost all the myths about the safety of ICS at once.\r\n<span style=\"font-weight: bold;\">Who needs this?</span>\r\nWith the phrase ICS/SCADA, most imagine huge plants, automated CNC machines or something similar. However, the application of process control systems is not limited to these objects - in the modern age of automation, process control systems are used everywhere: from large production facilities, the oil and gas industry, transport management to smart home systems. And, by the way, with the protection of the latter, as a rule, everything can be much worse, because the developer silently and imperceptibly shifts responsibility to the shoulders of the user.\r\nOf course, some of the objects with automated process control systems are more interesting for attackers, others less. But, given the ever-growing number of vulnerabilities discovered and published in the ICS, the spread of &quot;exclusive&quot; (written for specific protocols and ICS software) malware, considering your system safe &quot;by default&quot; is unreasonable.\r\n<span style=\"font-weight: bold;\">Are ICS and SCADA the same thing?</span>\r\nNo. SCADA systems (supervisory control and data acquisition, supervisory control and data collection) are part of the control system. Usually, a SCADA system means centralized control and management systems with the participation of a person as a whole system or a complex of industrial control systems. SCADA is the central link between people (human-machine interfaces) and PLC levels (programmable logic controller) or RTU (remote terminal unit).\r\n<span style=\"font-weight: bold;\">What is ICS/SCADA cybersecurity?</span>\r\nIn fact, ICS cybersecurity is a process similar to “information security” in a number of properties, but very different in details. And the devil, as you know, lies in them. ICS/SCADA also has similar information security-related processes: asset inventory, risk analysis and assessment, threat analysis, security management, change management, incident response, continuity, etc. But these processes themselves are different.<br />The cyber security of ICSs has the same basic target qualities - confidentiality, integrity and accessibility, but the significance and point of application for them are completely different. It should be remembered that in ICS/SCADA we, first of all, protect the technological process. Beyond this - from the risks of damage to human health and life and the environment.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_SCADA_Cyber_Security.png","alias":"icsscada-cyber-security"}},"branches":"Information Technology","companySizes":"More than 2000 Employees","companyUrl":"https://www.bwise.com/","countryCodes":[],"certifications":[],"isSeller":true,"isSupplier":true,"isVendor":true,"presenterCodeLng":"","seo":{"title":"SAI Global | BWise","keywords":"","description":" <span style=\"font-weight: bold;\">SAI Global</span> helps organizations proactively manage risk to create trust and achieve business excellence, growth, and sustainability.<br /><br />Company's integrated risk management solutions are a combination of leading ","og:title":"SAI Global | BWise","og:description":" <span style=\"font-weight: bold;\">SAI Global</span> helps organizations proactively manage risk to create trust and achieve business excellence, growth, and sustainability.<br /><br />Company's integrated risk management solutions are a combination of leading ","og:image":"https://old.roi4cio.com/uploads/roi/company/BWise.png"},"eventUrl":"","vendorPartners":[],"supplierPartners":[],"vendoredProducts":[{"id":4354,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/BWise.png","logo":true,"scheme":false,"title":"Governance, Risk Management and Compliance Software Platform","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"governance-risk-management-and-compliance-software-platform","companyTitle":"SAI Global | BWise","companyTypes":["supplier","vendor"],"companyId":6743,"companyAlias":"sai-global-bwise","description":"Key organizational risks can have a dramatic financial and reputational effect on an organization. To ensure compliance and proper risk management, companies need to review enterprise-wide business processes on a regular basis, assess current and potential risks, and design procedures or controls to mitigate those risks. \r\nThis can help prevent related operational losses and fines for regulatory violations, reduce the costs and burden of compliance, and guard against potential reputational damage. \r\nAnd, using one common risk taxonomy and risk language company-wide can help the business units focus on their primary functions and enables Internal Audit to use the same language across all business units while maintaining its inherent independence.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">The BWise&nbsp; GRC Platform</span></p>\r\nThe software platform enables customers to stay in control of all financial and reputational risks.\r\n BWise offers: \r\n<ul><li>Role-based solutions for Risk Management, Internal Control, Internal Audit, Compliance and Policy Management and Information Security.</li><li>Support for the end-to-end workflows of a given role and is seamlessly integrated with the others.</li><li>One integrated system with common risk taxonomy focused on business objectives, with a common language for internal audit, risk, and compliance from which each department can work.</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Take Fact-based Decisions to a New Level with Continuous Monitoring and Continuous Auditing Integrated into the GRC Platform</span></p>\r\nData analytics technologies such as Continuous Monitoring (CM) and Continuous Auditing (CA) enable data from multiple systems and databases to be collected and analyzed automatically.\r\n This reduces the manual work required and increases efficiency, scoping, and accuracy by analyzing full data sets rather than mere samples. \r\n<p class=\"align-center\"><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The Benefits of Using&nbsp; the BWise Solution</span></span></p>\r\n<span style=\"font-weight: bold;\">BWISE LOWERS OVERALL COMPLIANCE COSTS</span><br />On average, companies spend approximately five percent of their revenue on risk management and compliance-related processes and systems. \r\nBy standardizing and using improved business processes, you can dramatically reduce these costs including those associated with non-compliance.\r\nWith its experience and technology, the BWise GRC Platform immediately impacts the bottom line.\r\n<span style=\"font-weight: bold;\">BWISE SIMPLIFIES EXTERNAL AUDITS</span>\r\nCompany collaborates actively with all of the major international audit firms. The BWise solution will help improve reporting quality and ensure that the fiscal year-end closing is conducted efficiently and quickly.\r\n<span style=\"font-weight: bold;\">BWISE SUPPORTS AN INTEGRATED APPROACH</span>\r\nBy coordinating organizational strategies and processes, along with the necessary employees, departments, and technology, BWise offers an integrated GRC platform that increases transparency and promotes ethical conduct. \r\n<span style=\"font-weight: bold;\">BWISE REDUCES “IT” COSTS</span>\r\nBWise regularly updates their software and release versions for the benefit of all our clients. Solutions are architected so that they are configurable and guaranteed upgradable. This plus the benefits of risk and reputation management and compliance assurance ultimately provide a lower total cost of ownership.\r\n<span style=\"font-weight: bold;\">BWISE HAS THE EXPERTISE</span>\r\nBWise has been dedicated to providing dependable, proven GRC solutions to companies in all industries for more than 20 years. They employ a broad range of best practice applications that are continually updated, tested and enhanced. In addition, this solutions have been lauded by independent technology analysts and valued by customers worldwide.\r\n<span style=\"font-weight: bold;\">BWISE IS FLEXIBLE AND GLOBAL</span>\r\nDepending on an organization’s specific requirements, the BWise solution can be rolled out internationally, adapted to comply with local regulations, or work in multiple languages. Highly-experienced team can help clients start implementing a GRC initiative now – and provide for more extensive GRC practices in the future by activating additional capabilities in the installed solution.<br /><br /><br /><br />","shortDescription":"Financial and Reputation Risk in Control. Risk Management, Internal Control, Audit, Information Security with State-of-the-Art Governance, Risk Management and Compliance Software ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":8,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Governance, Risk Management and Compliance Software Platform","keywords":"","description":"Key organizational risks can have a dramatic financial and reputational effect on an organization. To ensure compliance and proper risk management, companies need to review enterprise-wide business processes on a regular basis, assess current and potential ris","og:title":"Governance, Risk Management and Compliance Software Platform","og:description":"Key organizational risks can have a dramatic financial and reputational effect on an organization. To ensure compliance and proper risk management, companies need to review enterprise-wide business processes on a regular basis, assess current and potential ris","og:image":"https://old.roi4cio.com/fileadmin/user_upload/BWise.png"},"eventUrl":"","translationId":4355,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":722,"title":"Audit","alias":"audit","description":" Audit is a check of the activity of an organization or system for compliance with laws, regulations and rules. The word audit means “listening” in Latin.\r\nAuditing is a very important matter in financial and banking systems. Audits must be honest and incorruptible, so auditors often pay for high salaries so that they do not have the desire of the brothers.\r\nWebsite audit is a comprehensive analysis: checking HTML-code for errors and presence, as well as a number of checked files, such as robots.txt, correct coding, error handling of the 404th, page loading speed and so on.\r\nThe scope of the subject of the audit also happens to be general, banking, insurance, IT (<link https://roi4cio.com/en/categories/category/it-audit/ - external-link-new-window \"Opens internal link in current window\">IT audit</link> and <link https://roi4cio.com/en/categories/category/it-security-audit/ - external-link-new-window \"Opens internal link in current window\">IT security audit</link>) and other activities.","materialsDescription":"<span style=\"font-weight: bold;\">Types of audit:</span>\r\n<span style=\"font-weight: bold;\">Financial and investment audit</span>\r\nFinancial - this is an audit in the classical sense, that is, verification of financial statements and expression of opinion about its reliability. Closely adjacent to it is an investment audit - a conclusion on the targeted and efficient use of investment resources and an audit of professional participants in investment activities (exchanges, investment and construction companies). Also close to the financial audit is adjacent to the audit and inventory activities. Depending on whether an audit of a company's reporting is conducted by an independent auditor or its own employees, it is customary to distinguish between an independent (audit in the classic sense) and an internal audit.\r\n<span style=\"font-weight: bold;\">Industrial Audit</span>\r\nIndustrial audit is a more complex phenomenon, as it includes elements of financial (in terms of forming the cost of products, confirmation of the reasonableness of tariffs for services — for example, housing and communal services) and a purely technical audit.\r\nThe technical audit is understood by independent experts to check the production organization system, the quality control and management system, the technical and technological solutions used, as well as to check the technical condition of machinery, equipment, machinery, buildings and structures, engineering communications, systems and networks, as well as technical and design checks. documentation expressing opinions on the validity of the applied technical / technological solutions, methods of production management and compliance of technical a cic state of engineering complex systems and equipment to the requirements of regulatory acts.\r\nThis also includes a set of measures for auditing the information technology environment of an enterprise — IT audit of systems and services, as well as an understanding of the level of software and hardware support — the level of automation.\r\nInspection activities are closely related to industrial audit - that is, technical supervision activities (production, construction, assembly, commissioning) of technically complex products that have so-called hidden work (work that cannot be seen and accepted for quality in the future - for example, foundation work ) and the activities of independent acceptance of technically complex products (ships, turbines, technological complexes) and confirmation of the achievement of design parameters, as well as acceptance of shipments of goods from evidence supporting their properties, quantity and quality.\r\nThe types of industrial audits are environmental audits (confirmation of loads on the environment), energy audits, audit of operating costs and confirmation of tariffs (used mainly to justify prices for products of natural and other monopolies) and other types of special audits (for example, ESD- audit).\r\n<span style=\"font-weight: bold;\">Staff audit</span>\r\nPersonnel audit is the definition, assessment of the personal potential of employees and the compliance of employees with the corporate culture and values ​​of the company.\r\nIn the course of this audit, the level of compliance of an employee with his position is established, personal qualities are assessed, and a comprehensive description of employees is given.\r\n<span style=\"font-weight: bold;\">PR audit</span>\r\nTasks - to check the implementation of project tasks, to analyze the effectiveness of the expenditure of funds allocated for the project. During the audit, such techniques as counting the number of messages, assessments, types of media, evaluation of materials for several components, statistical processing of motives are used. Along with the methods listed above, sociological surveys and point studies of representatives of the project’s target audience can be applied.\r\n<span style=\"font-weight: bold;\">Environmental audit</span>\r\nEnvironmental audit of an enterprise is a comprehensive and independent assessment of compliance with requirements, including the requirements of existing international standards, regulations and regulations in the field of environmental safety, environmental management and environmental protection, as well as the preparation of relevant recommendations and their documentation for improving the activities of enterprises and organizations in the environmental field.<br /> ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/100_Black_LineIcons_Business_original_vect59.png"},{"id":174,"title":"​System and Network Management Software","alias":"system-and-network-management-software","description":"System and network management software is used to manage all the computing resources for the end-user, small business, workgroup, or enterprise, including systems, applications, and the network infrastructure. This market does not include storage management and other storage software. System and network management software break down into the following categories: event management, workload scheduling and automation, output management, performance management, change and configuration management, problem management, and network management.\r\nCommercial tools for system and network management can provide numerous desirable features (e.g., graphical network maps, scalability to manage hundreds or thousands of servers or networks, automated long-term collection of performance information, OS health and event log monitoring, alert generation).\r\nAnalysts found that the best solution is a combination of commercial technologies, in combination with internally developed tools, across several large enterprises, and learned that you must consider several important factors when you select commercial management tools. First, make sure that the commercial tool meets the bulk of your requirements. (The product probably won’t meet all your needs, which is why you also need in-house tools.) Second, how easily can you roll out the product, and how much training will your team need before you can capitalize on your investment? Analysts recommend that if you can evaluate demonstration software first, do so. If you can wait to purchase management software until you’ve tested it in your lab, ensured that it will integrate with your existing in-house or third-party tools, and successfully rolled it out to your production environment.","materialsDescription":" <span style=\"font-weight: bold;\">What is the difference between a network operating system and a network-management software?</span>\r\nDifference between network operating system and network management software:\r\n<span style=\"font-weight: bold;\">Network operating system</span>\r\n<ul><li>The network operating system is used to controls computer systems and network devices and permits them to communicate with one another.</li><li>The network operating system performs the same functions for the network as operating system software does for a computer...</li></ul>\r\n<span style=\"font-weight: bold;\">Network management software</span>\r\n<ul><li>Network management software is used to monitor, discover, provision and maintain computer networks.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/_System_and_Network_Management_Software.png"},{"id":840,"title":"ICS/SCADA Cyber Security","alias":"icsscada-cyber-security","description":"SCADA security is the practice of protecting supervisory control and data acquisition (SCADA) networks, a common framework of control systems used in industrial operations. These networks are responsible for providing automated control and remote human management of essential commodities and services such as water, natural gas, electricity and transportation to millions of people. They can also be used to improve the efficiencies and quality in other less essential (but some would say very important!) real-world processes such as snowmaking for ski resorts and beer brewing. SCADA is one of the most common types of industrial control systems (ICS).\r\nThese networks, just like any other network, are under threat from cyber-attacks that could bring down any part of the nation's critical infrastructure quickly and with dire consequences if the right security is not in place. Capital expenditure is another key concern; SCADA systems can cost an organization from tens of thousands to millions of dollars. For these reasons, it is essential that organizations implement robust SCADA security measures to protect their infrastructure and the millions of people that would be affected by the disruption caused by an external attack or internal error.\r\nSCADA security has evolved dramatically in recent years. Before computers, the only way to monitor a SCADA network was to deploy several people to each station to report back on the state of each system. In busier stations, technicians were stationed permanently to manually operate the network and communicate over telephone wires.\r\nIt wasn't until the introduction of the local area network (LAN) and improvements in system miniaturization that we started to see advances in SCADA development such as the distributed SCADA network. Next came networked systems that were able to communicate over a wide area network (WAN) and connect many more components together.\r\nFrom local companies to federal governments, every business or organization that works with SCADA systems are vulnerable to SCADA security threats. These threats can have wide-reaching effects on both the economy and the community. Specific threats to SCADA networks include the following:\r\n<span style=\"font-weight: bold;\">Hackers.</span> Individuals or groups with malicious intent could bring a SCADA network to its knees. By gaining access to key SCADA components, hackers could unleash chaos on an organization that can range from a disruption in services to cyber warfare.\r\n<span style=\"font-weight: bold;\">Malware.</span> Malware, including viruses, spyware and ransomware can pose a risk to SCADA systems. While malware may not be able to specifically target the network itself, it can still pose a threat to the key infrastructure that helps to manage the SCADA network. This includes mobile SCADA applications that are used to monitor and manage SCADA systems.\r\n<span style=\"font-weight: bold;\">Terrorists.</span> Where hackers are usually motivated by sordid gain, terrorists are driven by the desire to cause as much mayhem and damage as possible.\r\n<span style=\"font-weight: bold;\">Employees.</span> Insider threats can be just as damaging as external threats. From human error to a disgruntled employee or contractor, it is essential that SCADA security addresses these risks.\r\nManaging today's SCADA networks can be a challenge without the right security precautions in place. Many networks are still without the necessary detection and monitoring systems and this leaves them vulnerable to attack. Because SCADA network attacks exploit both cyber and physical vulnerabilities, it is critical to align cybersecurity measures accordingly.","materialsDescription":"<span style=\"font-weight: bold;\">What is the difference between ICS/SCADA cybersecurity and information security?</span>\r\nAutomated process control systems (SCADA) have a lot of differences from “traditional” corporate information systems: from the destination, specific data transfer protocols and equipment used and ending with the environment in which they operate. In corporate networks and systems, as a rule, the main protected resource is information that is processed, transmitted and stored in automated systems, and the main goal is to ensure its confidentiality. In ICS, the protected resource, first of all, is the technological process itself, and the main goal is to ensure its continuity (accessibility of all nodes) and integrity (including information transmitted between the nodes of the ICS). Moreover, the field of potential risks and threats to ICS, in comparison with corporate systems, expands with risks of potential damage to life and health of personnel and the public, damage to the environment and infrastructure. That is why it is incorrect to talk about “information security” in relation to ICS/SCADA. In English sources, the term “cybersecurity” is used for this, a direct translation of which (cybersecurity) is increasingly found in our market in relation to the protection of process control systems.\r\n<span style=\"font-weight: bold;\">Is it really necessary?</span>\r\nIt is necessary. There are a number of myths about process control systems, for example: “process control systems are completely isolated from the outside world”, “process control systems are too specific for someone to crack”, “process control systems are reliably protected by the developer”, or even “No one will ever try us, hacking us is not interesting. ” All this is no longer true. Many modern distributed process control systems have one or another connection with the corporate network, even if the system owners are unaware of this. Communication with the outside world greatly simplifies the task of the attacker, but does not remain the only possible option. Automated process control software and data transfer protocols are, as a rule, very, very insecure against cyber threats. This is evidenced by numerous articles and reports of experts involved in the study of the protection of industrial control systems and penetration tests. The PHDays III section on hacking automated process control systems impressed even ardent skeptics. Well, and, of course, the argument “they have NOT attacked us, therefore they will not” - can hardly be considered seriously. Everyone has heard about Stuxnet, which dispelled almost all the myths about the safety of ICS at once.\r\n<span style=\"font-weight: bold;\">Who needs this?</span>\r\nWith the phrase ICS/SCADA, most imagine huge plants, automated CNC machines or something similar. However, the application of process control systems is not limited to these objects - in the modern age of automation, process control systems are used everywhere: from large production facilities, the oil and gas industry, transport management to smart home systems. And, by the way, with the protection of the latter, as a rule, everything can be much worse, because the developer silently and imperceptibly shifts responsibility to the shoulders of the user.\r\nOf course, some of the objects with automated process control systems are more interesting for attackers, others less. But, given the ever-growing number of vulnerabilities discovered and published in the ICS, the spread of &quot;exclusive&quot; (written for specific protocols and ICS software) malware, considering your system safe &quot;by default&quot; is unreasonable.\r\n<span style=\"font-weight: bold;\">Are ICS and SCADA the same thing?</span>\r\nNo. SCADA systems (supervisory control and data acquisition, supervisory control and data collection) are part of the control system. Usually, a SCADA system means centralized control and management systems with the participation of a person as a whole system or a complex of industrial control systems. SCADA is the central link between people (human-machine interfaces) and PLC levels (programmable logic controller) or RTU (remote terminal unit).\r\n<span style=\"font-weight: bold;\">What is ICS/SCADA cybersecurity?</span>\r\nIn fact, ICS cybersecurity is a process similar to “information security” in a number of properties, but very different in details. And the devil, as you know, lies in them. ICS/SCADA also has similar information security-related processes: asset inventory, risk analysis and assessment, threat analysis, security management, change management, incident response, continuity, etc. But these processes themselves are different.<br />The cyber security of ICSs has the same basic target qualities - confidentiality, integrity and accessibility, but the significance and point of application for them are completely different. It should be remembered that in ICS/SCADA we, first of all, protect the technological process. Beyond this - from the risks of damage to human health and life and the environment.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_SCADA_Cyber_Security.png"},{"id":836,"title":"DRP - Digital Risk Protection","alias":"drp-digital-risk-protection","description":"Digital risks exist on social media and web channels, outside most organization's line of visibility. Organizations struggle to monitor these external, unregulated channels for risks targeting their business, their employees or their customers.\r\nCategories of risk include cyber (insider threat, phishing, malware, data loss), revenue (customer scams, piracy, counterfeit goods) brand (impersonations, slander) and physical (physical threats, natural disasters).\r\nDue to the explosive growth of digital risks, organizations need a flexible, automated approach that can monitor digital channels for organization-specific risks, trigger alerts and remediate malicious posts, profiles, content or apps.\r\nDigital risk protection (DRP) is the process of protecting social media and digital channels from security threats and business risks such as social engineering, external fraud, data loss, insider threat and reputation-based attacks. DRP reduces risks that emerge from digital transformation, protecting against the unwanted exposure of a company’s data, brand, and attack surface and providing actionable insight on threats from the open, deep, and dark web.<br /><br />","materialsDescription":"<span style=\"font-weight: bold;\">What is a digital risk?</span>\r\nDigital risks can take many forms. Most fundamentally, what makes a risk digital? Digital risk is any risk that plays out in one form or another online, outside of an organization’s IT infrastructure and beyond the security perimeter. This can be a cyber risk, like a phishing link or ransomware via LinkedIn, but can also include traditional risks with a digital component, such as credit card money flipping scams on Instagram.\r\n<span style=\"font-weight: bold;\">What are the features of Digital Risk Protection?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The features are:</span></span>\r\n<ul><li>Protecting yourself from digital risk by building a watchtower, not a wall. A new Forrester report identifies two objectives for any digital risk protection effort: identifying risks and resolving them.</li><li>Digital risk comes in many forms, like unauthorized data disclosure, threat coordination from cybercriminals, risks inherent in the technology you use and in your third-party associates and even from your own employees.</li><li>The best solutions should automate the collection of data and draw from many sources; should have the capabilities to map, monitor, and mitigate digital risk and should be flexible enough to be applied in multiple use cases — factors that many threat intelligence solutions excel in.</li></ul>\r\n<span style=\"font-weight: bold;\">What elements constitute a digital risk?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Unauthorized Data Disclosure</span></span>\r\nThis includes the theft or leakage of any kind of sensitive data, like the personal financial information of a retail organization’s customers or the source code for a technology company’s proprietary products.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Threat Coordination Activity</span></span>\r\nMarketplaces and criminal forums on the dark web or even just on the open web are potent sources of risk. Here, a vulnerability identified by one group or individual who can’t act on it can reach the hands of someone who can. This includes the distribution of exploits in both targeted and untargeted campaigns.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Supply Chain Issues</span></span>\r\nBusiness partners, third-party suppliers, and other vendors who interact directly with your organization but are not necessarily following the same security practices can open the door to increased risk.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Employee Risk</span></span>\r\nEven the most secure and unbreakable lock can still easily be opened if you just have the right key. Through social engineering efforts, identity or access management and manipulation, or malicious insider attacks coming from disgruntled employees, even the most robust cybersecurity program can be quickly subverted.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Technology Risks</span></span>\r\nThis broad category includes all of the risks you must consider across the different technologies your organization might rely on to get your work done, keep it running smoothly, and tell people about it.\r\n<ul><li><span style=\"font-weight: bold;\">Physical Infrastructure:</span> Countless industrial processes are now partly or completely automated, relying on SCADA, DCS, or PLC systems to run smoothly — and opening them up to cyber- attacks (like the STUXNET attack that derailed an entire country’s nuclear program).</li><li><span style=\"font-weight: bold;\">IT Infrastructure:</span> Maybe the most commonsensical source of digital risk, this includes all of the potential vulnerabilities in your software and hardware. The proliferation of the internet of things devices poses a growing and sometimes underappreciated risk here.</li><li><span style=\"font-weight: bold;\">Public-Facing Presence:</span> All of the points where you interact with your customers and other public entities, whether through social media, email campaigns, or other marketing strategies, represent potential sources of risk.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Digital_Risk_Protection.png"},{"id":265,"title":"Application Software","alias":"application-software","description":"Application software (app for short) is software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user. Examples of an application include a word processor, a spreadsheet, an accounting application, a web browser, an email client,a media player, a file viewer, an aeronautical flight simulator, a console game or a photo editor. The collective noun application software refers to all applications collectively. This contrasts with system software, which is mainly involved with running the computer.\r\nApplications may be bundled with the computer and its system software or published separately, and may be coded as proprietary, open-source or university projects. Apps built for mobile platforms are called mobile apps.\r\nIn information technology, an application (app), application program or software application is a computer program designed to help people perform an activity. An application thus differs from an operating system (which runs a computer), a utility (which performs maintenance or general-purpose chores), and a programming tool (with which computer programs are created). Depending on the activity for which it was designed, an application can manipulate text, numbers, audio, graphics, or a combination of these elements. Some application packages focus on a single task, such as word processing; others, called integrated software include several applications.\r\nUser-written software tailors systems to meet the user's specific needs. User-written software includes spreadsheet templates, word processor macros, scientific simulations, audio, graphics and animation scripts. Even email filters are a kind of user software. Users create this software themselves and often overlook how important it is.\r\nThe delineation between system software such as operating systems and application software is not exact, however, and is occasionally the object of controversy. For example, one of the key questions in the United States v. Microsoft Corp. antitrust trial was whether Microsoft's Internet Explorer web browser was part of its Windows operating system or a separable piece of application software. As another example, the GNU/Linux naming controversy is, in part, due to disagreement about the relationship between the Linux kernel and the operating systems built over this kernel. In some types of embedded systems, the application software and the operating system software may be indistinguishable to the user, as in the case of software used to control a VCR, DVD player or microwave oven. The above definitions may exclude some applications that may exist on some computers in large organizations.","materialsDescription":" <span style=\"font-weight: bold;\">What are the benefits of application software?</span>\r\n<ol><li>Give your representatives a chance to work from anyplace - when you utilize an online model, your laborers can sign on from anyplace on the planet and get the information they have to carry out their occupations.</li><li>No compelling reason to download and introduce any projects – when you introduce programming on a PC there is dependably the danger of inconsistency and harm to the framework. With electronic &amp; web site design services with programming, there are no such dangers, since you never really need to download and introduce anything on your neighborhood PC.</li><li>Utilizations a compensation as you go show – odds are your organization has bunches of programming applications it scarcely utilizes, however despite everything you need to pay for those projects. With electronic applications, you can utilize compensation as you go demonstrate and simply pay for the product you really utilize. What's more, obviously there is a lot of free yet proficient programming accessible too.</li><li>There is nothing to possess and keep up – when you purchase programming, you likewise need to purchase costly upkeep and bolster bundle, yet with programming as an administration, or SaaS, there are no such costs. There is nothing to possess, and you essentially utilize the program as you see fit.</li><li>Adaptability is the capacity to scale up rapidly is fundamental for little new companies. In the event that you arrive a lucrative new contract, you should have the capacity to scale your activities up rapidly to deal with the additional work and scale things down similarly as fast when the task has finished. Electronic programming gives you a chance to do only that.</li></ol>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Application_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"suppliedProducts":[{"id":4354,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/BWise.png","logo":true,"scheme":false,"title":"Governance, Risk Management and Compliance Software Platform","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"governance-risk-management-and-compliance-software-platform","companyTitle":"SAI Global | BWise","companyTypes":["supplier","vendor"],"companyId":6743,"companyAlias":"sai-global-bwise","description":"Key organizational risks can have a dramatic financial and reputational effect on an organization. To ensure compliance and proper risk management, companies need to review enterprise-wide business processes on a regular basis, assess current and potential risks, and design procedures or controls to mitigate those risks. \r\nThis can help prevent related operational losses and fines for regulatory violations, reduce the costs and burden of compliance, and guard against potential reputational damage. \r\nAnd, using one common risk taxonomy and risk language company-wide can help the business units focus on their primary functions and enables Internal Audit to use the same language across all business units while maintaining its inherent independence.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">The BWise&nbsp; GRC Platform</span></p>\r\nThe software platform enables customers to stay in control of all financial and reputational risks.\r\n BWise offers: \r\n<ul><li>Role-based solutions for Risk Management, Internal Control, Internal Audit, Compliance and Policy Management and Information Security.</li><li>Support for the end-to-end workflows of a given role and is seamlessly integrated with the others.</li><li>One integrated system with common risk taxonomy focused on business objectives, with a common language for internal audit, risk, and compliance from which each department can work.</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Take Fact-based Decisions to a New Level with Continuous Monitoring and Continuous Auditing Integrated into the GRC Platform</span></p>\r\nData analytics technologies such as Continuous Monitoring (CM) and Continuous Auditing (CA) enable data from multiple systems and databases to be collected and analyzed automatically.\r\n This reduces the manual work required and increases efficiency, scoping, and accuracy by analyzing full data sets rather than mere samples. \r\n<p class=\"align-center\"><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The Benefits of Using&nbsp; the BWise Solution</span></span></p>\r\n<span style=\"font-weight: bold;\">BWISE LOWERS OVERALL COMPLIANCE COSTS</span><br />On average, companies spend approximately five percent of their revenue on risk management and compliance-related processes and systems. \r\nBy standardizing and using improved business processes, you can dramatically reduce these costs including those associated with non-compliance.\r\nWith its experience and technology, the BWise GRC Platform immediately impacts the bottom line.\r\n<span style=\"font-weight: bold;\">BWISE SIMPLIFIES EXTERNAL AUDITS</span>\r\nCompany collaborates actively with all of the major international audit firms. The BWise solution will help improve reporting quality and ensure that the fiscal year-end closing is conducted efficiently and quickly.\r\n<span style=\"font-weight: bold;\">BWISE SUPPORTS AN INTEGRATED APPROACH</span>\r\nBy coordinating organizational strategies and processes, along with the necessary employees, departments, and technology, BWise offers an integrated GRC platform that increases transparency and promotes ethical conduct. \r\n<span style=\"font-weight: bold;\">BWISE REDUCES “IT” COSTS</span>\r\nBWise regularly updates their software and release versions for the benefit of all our clients. Solutions are architected so that they are configurable and guaranteed upgradable. This plus the benefits of risk and reputation management and compliance assurance ultimately provide a lower total cost of ownership.\r\n<span style=\"font-weight: bold;\">BWISE HAS THE EXPERTISE</span>\r\nBWise has been dedicated to providing dependable, proven GRC solutions to companies in all industries for more than 20 years. They employ a broad range of best practice applications that are continually updated, tested and enhanced. In addition, this solutions have been lauded by independent technology analysts and valued by customers worldwide.\r\n<span style=\"font-weight: bold;\">BWISE IS FLEXIBLE AND GLOBAL</span>\r\nDepending on an organization’s specific requirements, the BWise solution can be rolled out internationally, adapted to comply with local regulations, or work in multiple languages. Highly-experienced team can help clients start implementing a GRC initiative now – and provide for more extensive GRC practices in the future by activating additional capabilities in the installed solution.<br /><br /><br /><br />","shortDescription":"Financial and Reputation Risk in Control. Risk Management, Internal Control, Audit, Information Security with State-of-the-Art Governance, Risk Management and Compliance Software ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":8,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Governance, Risk Management and Compliance Software Platform","keywords":"","description":"Key organizational risks can have a dramatic financial and reputational effect on an organization. To ensure compliance and proper risk management, companies need to review enterprise-wide business processes on a regular basis, assess current and potential ris","og:title":"Governance, Risk Management and Compliance Software Platform","og:description":"Key organizational risks can have a dramatic financial and reputational effect on an organization. To ensure compliance and proper risk management, companies need to review enterprise-wide business processes on a regular basis, assess current and potential ris","og:image":"https://old.roi4cio.com/fileadmin/user_upload/BWise.png"},"eventUrl":"","translationId":4355,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":722,"title":"Audit","alias":"audit","description":" Audit is a check of the activity of an organization or system for compliance with laws, regulations and rules. The word audit means “listening” in Latin.\r\nAuditing is a very important matter in financial and banking systems. Audits must be honest and incorruptible, so auditors often pay for high salaries so that they do not have the desire of the brothers.\r\nWebsite audit is a comprehensive analysis: checking HTML-code for errors and presence, as well as a number of checked files, such as robots.txt, correct coding, error handling of the 404th, page loading speed and so on.\r\nThe scope of the subject of the audit also happens to be general, banking, insurance, IT (<link https://roi4cio.com/en/categories/category/it-audit/ - external-link-new-window \"Opens internal link in current window\">IT audit</link> and <link https://roi4cio.com/en/categories/category/it-security-audit/ - external-link-new-window \"Opens internal link in current window\">IT security audit</link>) and other activities.","materialsDescription":"<span style=\"font-weight: bold;\">Types of audit:</span>\r\n<span style=\"font-weight: bold;\">Financial and investment audit</span>\r\nFinancial - this is an audit in the classical sense, that is, verification of financial statements and expression of opinion about its reliability. Closely adjacent to it is an investment audit - a conclusion on the targeted and efficient use of investment resources and an audit of professional participants in investment activities (exchanges, investment and construction companies). Also close to the financial audit is adjacent to the audit and inventory activities. Depending on whether an audit of a company's reporting is conducted by an independent auditor or its own employees, it is customary to distinguish between an independent (audit in the classic sense) and an internal audit.\r\n<span style=\"font-weight: bold;\">Industrial Audit</span>\r\nIndustrial audit is a more complex phenomenon, as it includes elements of financial (in terms of forming the cost of products, confirmation of the reasonableness of tariffs for services — for example, housing and communal services) and a purely technical audit.\r\nThe technical audit is understood by independent experts to check the production organization system, the quality control and management system, the technical and technological solutions used, as well as to check the technical condition of machinery, equipment, machinery, buildings and structures, engineering communications, systems and networks, as well as technical and design checks. documentation expressing opinions on the validity of the applied technical / technological solutions, methods of production management and compliance of technical a cic state of engineering complex systems and equipment to the requirements of regulatory acts.\r\nThis also includes a set of measures for auditing the information technology environment of an enterprise — IT audit of systems and services, as well as an understanding of the level of software and hardware support — the level of automation.\r\nInspection activities are closely related to industrial audit - that is, technical supervision activities (production, construction, assembly, commissioning) of technically complex products that have so-called hidden work (work that cannot be seen and accepted for quality in the future - for example, foundation work ) and the activities of independent acceptance of technically complex products (ships, turbines, technological complexes) and confirmation of the achievement of design parameters, as well as acceptance of shipments of goods from evidence supporting their properties, quantity and quality.\r\nThe types of industrial audits are environmental audits (confirmation of loads on the environment), energy audits, audit of operating costs and confirmation of tariffs (used mainly to justify prices for products of natural and other monopolies) and other types of special audits (for example, ESD- audit).\r\n<span style=\"font-weight: bold;\">Staff audit</span>\r\nPersonnel audit is the definition, assessment of the personal potential of employees and the compliance of employees with the corporate culture and values ​​of the company.\r\nIn the course of this audit, the level of compliance of an employee with his position is established, personal qualities are assessed, and a comprehensive description of employees is given.\r\n<span style=\"font-weight: bold;\">PR audit</span>\r\nTasks - to check the implementation of project tasks, to analyze the effectiveness of the expenditure of funds allocated for the project. During the audit, such techniques as counting the number of messages, assessments, types of media, evaluation of materials for several components, statistical processing of motives are used. Along with the methods listed above, sociological surveys and point studies of representatives of the project’s target audience can be applied.\r\n<span style=\"font-weight: bold;\">Environmental audit</span>\r\nEnvironmental audit of an enterprise is a comprehensive and independent assessment of compliance with requirements, including the requirements of existing international standards, regulations and regulations in the field of environmental safety, environmental management and environmental protection, as well as the preparation of relevant recommendations and their documentation for improving the activities of enterprises and organizations in the environmental field.<br /> ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/100_Black_LineIcons_Business_original_vect59.png"},{"id":174,"title":"​System and Network Management Software","alias":"system-and-network-management-software","description":"System and network management software is used to manage all the computing resources for the end-user, small business, workgroup, or enterprise, including systems, applications, and the network infrastructure. This market does not include storage management and other storage software. System and network management software break down into the following categories: event management, workload scheduling and automation, output management, performance management, change and configuration management, problem management, and network management.\r\nCommercial tools for system and network management can provide numerous desirable features (e.g., graphical network maps, scalability to manage hundreds or thousands of servers or networks, automated long-term collection of performance information, OS health and event log monitoring, alert generation).\r\nAnalysts found that the best solution is a combination of commercial technologies, in combination with internally developed tools, across several large enterprises, and learned that you must consider several important factors when you select commercial management tools. First, make sure that the commercial tool meets the bulk of your requirements. (The product probably won’t meet all your needs, which is why you also need in-house tools.) Second, how easily can you roll out the product, and how much training will your team need before you can capitalize on your investment? Analysts recommend that if you can evaluate demonstration software first, do so. If you can wait to purchase management software until you’ve tested it in your lab, ensured that it will integrate with your existing in-house or third-party tools, and successfully rolled it out to your production environment.","materialsDescription":" <span style=\"font-weight: bold;\">What is the difference between a network operating system and a network-management software?</span>\r\nDifference between network operating system and network management software:\r\n<span style=\"font-weight: bold;\">Network operating system</span>\r\n<ul><li>The network operating system is used to controls computer systems and network devices and permits them to communicate with one another.</li><li>The network operating system performs the same functions for the network as operating system software does for a computer...</li></ul>\r\n<span style=\"font-weight: bold;\">Network management software</span>\r\n<ul><li>Network management software is used to monitor, discover, provision and maintain computer networks.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/_System_and_Network_Management_Software.png"},{"id":840,"title":"ICS/SCADA Cyber Security","alias":"icsscada-cyber-security","description":"SCADA security is the practice of protecting supervisory control and data acquisition (SCADA) networks, a common framework of control systems used in industrial operations. These networks are responsible for providing automated control and remote human management of essential commodities and services such as water, natural gas, electricity and transportation to millions of people. They can also be used to improve the efficiencies and quality in other less essential (but some would say very important!) real-world processes such as snowmaking for ski resorts and beer brewing. SCADA is one of the most common types of industrial control systems (ICS).\r\nThese networks, just like any other network, are under threat from cyber-attacks that could bring down any part of the nation's critical infrastructure quickly and with dire consequences if the right security is not in place. Capital expenditure is another key concern; SCADA systems can cost an organization from tens of thousands to millions of dollars. For these reasons, it is essential that organizations implement robust SCADA security measures to protect their infrastructure and the millions of people that would be affected by the disruption caused by an external attack or internal error.\r\nSCADA security has evolved dramatically in recent years. Before computers, the only way to monitor a SCADA network was to deploy several people to each station to report back on the state of each system. In busier stations, technicians were stationed permanently to manually operate the network and communicate over telephone wires.\r\nIt wasn't until the introduction of the local area network (LAN) and improvements in system miniaturization that we started to see advances in SCADA development such as the distributed SCADA network. Next came networked systems that were able to communicate over a wide area network (WAN) and connect many more components together.\r\nFrom local companies to federal governments, every business or organization that works with SCADA systems are vulnerable to SCADA security threats. These threats can have wide-reaching effects on both the economy and the community. Specific threats to SCADA networks include the following:\r\n<span style=\"font-weight: bold;\">Hackers.</span> Individuals or groups with malicious intent could bring a SCADA network to its knees. By gaining access to key SCADA components, hackers could unleash chaos on an organization that can range from a disruption in services to cyber warfare.\r\n<span style=\"font-weight: bold;\">Malware.</span> Malware, including viruses, spyware and ransomware can pose a risk to SCADA systems. While malware may not be able to specifically target the network itself, it can still pose a threat to the key infrastructure that helps to manage the SCADA network. This includes mobile SCADA applications that are used to monitor and manage SCADA systems.\r\n<span style=\"font-weight: bold;\">Terrorists.</span> Where hackers are usually motivated by sordid gain, terrorists are driven by the desire to cause as much mayhem and damage as possible.\r\n<span style=\"font-weight: bold;\">Employees.</span> Insider threats can be just as damaging as external threats. From human error to a disgruntled employee or contractor, it is essential that SCADA security addresses these risks.\r\nManaging today's SCADA networks can be a challenge without the right security precautions in place. Many networks are still without the necessary detection and monitoring systems and this leaves them vulnerable to attack. Because SCADA network attacks exploit both cyber and physical vulnerabilities, it is critical to align cybersecurity measures accordingly.","materialsDescription":"<span style=\"font-weight: bold;\">What is the difference between ICS/SCADA cybersecurity and information security?</span>\r\nAutomated process control systems (SCADA) have a lot of differences from “traditional” corporate information systems: from the destination, specific data transfer protocols and equipment used and ending with the environment in which they operate. In corporate networks and systems, as a rule, the main protected resource is information that is processed, transmitted and stored in automated systems, and the main goal is to ensure its confidentiality. In ICS, the protected resource, first of all, is the technological process itself, and the main goal is to ensure its continuity (accessibility of all nodes) and integrity (including information transmitted between the nodes of the ICS). Moreover, the field of potential risks and threats to ICS, in comparison with corporate systems, expands with risks of potential damage to life and health of personnel and the public, damage to the environment and infrastructure. That is why it is incorrect to talk about “information security” in relation to ICS/SCADA. In English sources, the term “cybersecurity” is used for this, a direct translation of which (cybersecurity) is increasingly found in our market in relation to the protection of process control systems.\r\n<span style=\"font-weight: bold;\">Is it really necessary?</span>\r\nIt is necessary. There are a number of myths about process control systems, for example: “process control systems are completely isolated from the outside world”, “process control systems are too specific for someone to crack”, “process control systems are reliably protected by the developer”, or even “No one will ever try us, hacking us is not interesting. ” All this is no longer true. Many modern distributed process control systems have one or another connection with the corporate network, even if the system owners are unaware of this. Communication with the outside world greatly simplifies the task of the attacker, but does not remain the only possible option. Automated process control software and data transfer protocols are, as a rule, very, very insecure against cyber threats. This is evidenced by numerous articles and reports of experts involved in the study of the protection of industrial control systems and penetration tests. The PHDays III section on hacking automated process control systems impressed even ardent skeptics. Well, and, of course, the argument “they have NOT attacked us, therefore they will not” - can hardly be considered seriously. Everyone has heard about Stuxnet, which dispelled almost all the myths about the safety of ICS at once.\r\n<span style=\"font-weight: bold;\">Who needs this?</span>\r\nWith the phrase ICS/SCADA, most imagine huge plants, automated CNC machines or something similar. However, the application of process control systems is not limited to these objects - in the modern age of automation, process control systems are used everywhere: from large production facilities, the oil and gas industry, transport management to smart home systems. And, by the way, with the protection of the latter, as a rule, everything can be much worse, because the developer silently and imperceptibly shifts responsibility to the shoulders of the user.\r\nOf course, some of the objects with automated process control systems are more interesting for attackers, others less. But, given the ever-growing number of vulnerabilities discovered and published in the ICS, the spread of &quot;exclusive&quot; (written for specific protocols and ICS software) malware, considering your system safe &quot;by default&quot; is unreasonable.\r\n<span style=\"font-weight: bold;\">Are ICS and SCADA the same thing?</span>\r\nNo. SCADA systems (supervisory control and data acquisition, supervisory control and data collection) are part of the control system. Usually, a SCADA system means centralized control and management systems with the participation of a person as a whole system or a complex of industrial control systems. SCADA is the central link between people (human-machine interfaces) and PLC levels (programmable logic controller) or RTU (remote terminal unit).\r\n<span style=\"font-weight: bold;\">What is ICS/SCADA cybersecurity?</span>\r\nIn fact, ICS cybersecurity is a process similar to “information security” in a number of properties, but very different in details. And the devil, as you know, lies in them. ICS/SCADA also has similar information security-related processes: asset inventory, risk analysis and assessment, threat analysis, security management, change management, incident response, continuity, etc. But these processes themselves are different.<br />The cyber security of ICSs has the same basic target qualities - confidentiality, integrity and accessibility, but the significance and point of application for them are completely different. It should be remembered that in ICS/SCADA we, first of all, protect the technological process. Beyond this - from the risks of damage to human health and life and the environment.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_SCADA_Cyber_Security.png"},{"id":836,"title":"DRP - Digital Risk Protection","alias":"drp-digital-risk-protection","description":"Digital risks exist on social media and web channels, outside most organization's line of visibility. Organizations struggle to monitor these external, unregulated channels for risks targeting their business, their employees or their customers.\r\nCategories of risk include cyber (insider threat, phishing, malware, data loss), revenue (customer scams, piracy, counterfeit goods) brand (impersonations, slander) and physical (physical threats, natural disasters).\r\nDue to the explosive growth of digital risks, organizations need a flexible, automated approach that can monitor digital channels for organization-specific risks, trigger alerts and remediate malicious posts, profiles, content or apps.\r\nDigital risk protection (DRP) is the process of protecting social media and digital channels from security threats and business risks such as social engineering, external fraud, data loss, insider threat and reputation-based attacks. DRP reduces risks that emerge from digital transformation, protecting against the unwanted exposure of a company’s data, brand, and attack surface and providing actionable insight on threats from the open, deep, and dark web.<br /><br />","materialsDescription":"<span style=\"font-weight: bold;\">What is a digital risk?</span>\r\nDigital risks can take many forms. Most fundamentally, what makes a risk digital? Digital risk is any risk that plays out in one form or another online, outside of an organization’s IT infrastructure and beyond the security perimeter. This can be a cyber risk, like a phishing link or ransomware via LinkedIn, but can also include traditional risks with a digital component, such as credit card money flipping scams on Instagram.\r\n<span style=\"font-weight: bold;\">What are the features of Digital Risk Protection?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The features are:</span></span>\r\n<ul><li>Protecting yourself from digital risk by building a watchtower, not a wall. A new Forrester report identifies two objectives for any digital risk protection effort: identifying risks and resolving them.</li><li>Digital risk comes in many forms, like unauthorized data disclosure, threat coordination from cybercriminals, risks inherent in the technology you use and in your third-party associates and even from your own employees.</li><li>The best solutions should automate the collection of data and draw from many sources; should have the capabilities to map, monitor, and mitigate digital risk and should be flexible enough to be applied in multiple use cases — factors that many threat intelligence solutions excel in.</li></ul>\r\n<span style=\"font-weight: bold;\">What elements constitute a digital risk?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Unauthorized Data Disclosure</span></span>\r\nThis includes the theft or leakage of any kind of sensitive data, like the personal financial information of a retail organization’s customers or the source code for a technology company’s proprietary products.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Threat Coordination Activity</span></span>\r\nMarketplaces and criminal forums on the dark web or even just on the open web are potent sources of risk. Here, a vulnerability identified by one group or individual who can’t act on it can reach the hands of someone who can. This includes the distribution of exploits in both targeted and untargeted campaigns.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Supply Chain Issues</span></span>\r\nBusiness partners, third-party suppliers, and other vendors who interact directly with your organization but are not necessarily following the same security practices can open the door to increased risk.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Employee Risk</span></span>\r\nEven the most secure and unbreakable lock can still easily be opened if you just have the right key. Through social engineering efforts, identity or access management and manipulation, or malicious insider attacks coming from disgruntled employees, even the most robust cybersecurity program can be quickly subverted.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Technology Risks</span></span>\r\nThis broad category includes all of the risks you must consider across the different technologies your organization might rely on to get your work done, keep it running smoothly, and tell people about it.\r\n<ul><li><span style=\"font-weight: bold;\">Physical Infrastructure:</span> Countless industrial processes are now partly or completely automated, relying on SCADA, DCS, or PLC systems to run smoothly — and opening them up to cyber- attacks (like the STUXNET attack that derailed an entire country’s nuclear program).</li><li><span style=\"font-weight: bold;\">IT Infrastructure:</span> Maybe the most commonsensical source of digital risk, this includes all of the potential vulnerabilities in your software and hardware. The proliferation of the internet of things devices poses a growing and sometimes underappreciated risk here.</li><li><span style=\"font-weight: bold;\">Public-Facing Presence:</span> All of the points where you interact with your customers and other public entities, whether through social media, email campaigns, or other marketing strategies, represent potential sources of risk.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Digital_Risk_Protection.png"},{"id":265,"title":"Application Software","alias":"application-software","description":"Application software (app for short) is software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user. Examples of an application include a word processor, a spreadsheet, an accounting application, a web browser, an email client,a media player, a file viewer, an aeronautical flight simulator, a console game or a photo editor. The collective noun application software refers to all applications collectively. This contrasts with system software, which is mainly involved with running the computer.\r\nApplications may be bundled with the computer and its system software or published separately, and may be coded as proprietary, open-source or university projects. Apps built for mobile platforms are called mobile apps.\r\nIn information technology, an application (app), application program or software application is a computer program designed to help people perform an activity. An application thus differs from an operating system (which runs a computer), a utility (which performs maintenance or general-purpose chores), and a programming tool (with which computer programs are created). Depending on the activity for which it was designed, an application can manipulate text, numbers, audio, graphics, or a combination of these elements. Some application packages focus on a single task, such as word processing; others, called integrated software include several applications.\r\nUser-written software tailors systems to meet the user's specific needs. User-written software includes spreadsheet templates, word processor macros, scientific simulations, audio, graphics and animation scripts. Even email filters are a kind of user software. Users create this software themselves and often overlook how important it is.\r\nThe delineation between system software such as operating systems and application software is not exact, however, and is occasionally the object of controversy. For example, one of the key questions in the United States v. Microsoft Corp. antitrust trial was whether Microsoft's Internet Explorer web browser was part of its Windows operating system or a separable piece of application software. As another example, the GNU/Linux naming controversy is, in part, due to disagreement about the relationship between the Linux kernel and the operating systems built over this kernel. In some types of embedded systems, the application software and the operating system software may be indistinguishable to the user, as in the case of software used to control a VCR, DVD player or microwave oven. The above definitions may exclude some applications that may exist on some computers in large organizations.","materialsDescription":" <span style=\"font-weight: bold;\">What are the benefits of application software?</span>\r\n<ol><li>Give your representatives a chance to work from anyplace - when you utilize an online model, your laborers can sign on from anyplace on the planet and get the information they have to carry out their occupations.</li><li>No compelling reason to download and introduce any projects – when you introduce programming on a PC there is dependably the danger of inconsistency and harm to the framework. With electronic &amp; web site design services with programming, there are no such dangers, since you never really need to download and introduce anything on your neighborhood PC.</li><li>Utilizations a compensation as you go show – odds are your organization has bunches of programming applications it scarcely utilizes, however despite everything you need to pay for those projects. With electronic applications, you can utilize compensation as you go demonstrate and simply pay for the product you really utilize. What's more, obviously there is a lot of free yet proficient programming accessible too.</li><li>There is nothing to possess and keep up – when you purchase programming, you likewise need to purchase costly upkeep and bolster bundle, yet with programming as an administration, or SaaS, there are no such costs. There is nothing to possess, and you essentially utilize the program as you see fit.</li><li>Adaptability is the capacity to scale up rapidly is fundamental for little new companies. In the event that you arrive a lucrative new contract, you should have the capacity to scale your activities up rapidly to deal with the additional work and scale things down similarly as fast when the task has finished. Electronic programming gives you a chance to do only that.</li></ol>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Application_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"partnershipProgramme":null}},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"implementations":{"implementationsByAlias":{},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"agreements":{"agreementById":{},"ids":{},"links":{},"meta":{},"loading":false,"error":null},"comparison":{"loading":false,"error":false,"templatesById":{},"comparisonByTemplateId":{},"products":[],"selectedTemplateId":null},"presentation":{"type":null,"company":{},"products":[],"partners":[],"formData":{},"dataLoading":false,"dataError":false,"loading":false,"error":false},"catalogsGlobal":{"subMenuItemTitle":""}}