{"global":{"lastError":{},"locale":"en","locales":{"data":[{"id":"de","name":"Deutsch"},{"id":"en","name":"English"}],"loading":false,"error":false},"currency":{"id":49,"name":"EUR"},"currencies":{"data":[{"id":49,"name":"EUR"},{"id":124,"name":"RUB"},{"id":153,"name":"UAH"},{"id":155,"name":"USD"}],"loading":false,"error":false},"translations":{"company":{"role-vendor":{"ru":"Производитель","_type":"localeString","en":"Vendor"},"role-supplier":{"ru":"Поставщик","_type":"localeString","en":"Supplier"},"products-popover":{"en":"Products","de":"die produkte","ru":"Продукты","_type":"localeString"},"introduction-popover":{"_type":"localeString","en":"introduction","ru":"внедрения"},"partners-popover":{"ru":"партнеры","_type":"localeString","en":"partners"},"update-profile-button":{"ru":"Обновить профиль","_type":"localeString","en":"Update profile"},"read-more-button":{"ru":"Показать ещё","_type":"localeString","en":"Show more"},"hide-button":{"ru":"Скрыть","_type":"localeString","en":"Hide"},"user-implementations":{"ru":"Внедрения","_type":"localeString","en":"Deployments"},"categories":{"ru":"Компетенции","_type":"localeString","en":"Categories"},"description":{"_type":"localeString","en":"Description","ru":"Описание"},"role-user":{"ru":"Пользователь","_type":"localeString","en":"User"},"partnership-vendors":{"ru":"Партнерство с производителями","_type":"localeString","en":"Partnership with vendors"},"partnership-suppliers":{"en":"Partnership with suppliers","ru":"Партнерство с поставщиками","_type":"localeString"},"reference-bonus":{"_type":"localeString","en":"Bonus 4 reference","ru":"Бонус за референс"},"partner-status":{"en":"Partner status","ru":"Статус партнёра","_type":"localeString"},"country":{"ru":"Страна","_type":"localeString","en":"Country"},"partner-types":{"ru":"Типы партнеров","_type":"localeString","en":"Partner types"},"branch-popover":{"ru":"область деятельности","_type":"localeString","en":"branch"},"employees-popover":{"ru":"количество сотрудников","_type":"localeString","en":"number of employees"},"partnership-programme":{"_type":"localeString","en":"Partnership program","ru":"Партнерская программа"},"partner-discounts":{"_type":"localeString","en":"Partner discounts","ru":"Партнерские скидки"},"registered-discounts":{"ru":"Дополнительные преимущества за регистрацию сделки","_type":"localeString","en":"Additional benefits for registering a deal"},"additional-advantages":{"en":"Additional Benefits","ru":"Дополнительные преимущества","_type":"localeString"},"additional-requirements":{"en":"Partner level requirements","ru":"Требования к уровню партнера","_type":"localeString"},"certifications":{"ru":"Сертификация технических специалистов","_type":"localeString","en":"Certification of technical specialists"},"sales-plan":{"en":"Annual Sales Plan","ru":"Годовой план продаж","_type":"localeString"},"partners-vendors":{"_type":"localeString","en":"Partners-vendors","ru":"Партнеры-производители"},"partners-suppliers":{"ru":"Партнеры-поставщики","_type":"localeString","en":"Partners-suppliers"},"all-countries":{"_type":"localeString","en":"All countries","ru":"Все страны"},"supplied-products":{"en":"Supplied products","ru":"Поставляемые продукты","_type":"localeString"},"vendored-products":{"_type":"localeString","en":"Produced products","ru":"Производимые продукты"},"vendor-implementations":{"ru":"Производимые внедрения","_type":"localeString","en":"Produced deployments"},"supplier-implementations":{"en":"Supplied deployments","ru":"Поставляемые внедрения","_type":"localeString"},"show-all":{"ru":"Показать все","_type":"localeString","en":"Show all"},"not-yet-converted":{"ru":"Данные модерируются и вскоре будут опубликованы. Попробуйте повторить переход через некоторое время.","_type":"localeString","en":"Data is moderated and will be published soon. Please, try again later."},"schedule-event":{"en":"Events schedule","ru":"Pасписание событий","_type":"localeString"},"implementations":{"_type":"localeString","en":"Deployments","ru":"Внедрения"},"register":{"ru":"Регистрация ","_type":"localeString","en":"Register"},"login":{"en":"Login","ru":"Вход","_type":"localeString"},"auth-message":{"en":"To view company events please log in or register on the sit.","ru":"Для просмотра ивентов компании авторизируйтесь или зарегистрируйтесь на сайт.","_type":"localeString"},"company-presentation":{"_type":"localeString","en":"Company presentation","ru":"Презентация компании"}},"header":{"help":{"en":"Help","de":"Hilfe","ru":"Помощь","_type":"localeString"},"how":{"de":"Wie funktioniert es","ru":"Как это работает","_type":"localeString","en":"How does it works"},"login":{"en":"Log in","de":"Einloggen","ru":"Вход","_type":"localeString"},"logout":{"en":"Sign out","ru":"Выйти","_type":"localeString"},"faq":{"en":"FAQ","de":"FAQ","ru":"FAQ","_type":"localeString"},"references":{"en":"Requests","de":"References","ru":"Мои запросы","_type":"localeString"},"solutions":{"_type":"localeString","en":"Solutions","ru":"Возможности"},"find-it-product":{"ru":"Подбор и сравнение ИТ продукта","_type":"localeString","en":"Selection and comparison of IT product"},"autoconfigurator":{"_type":"localeString","en":" Price calculator","ru":"Калькулятор цены"},"comparison-matrix":{"ru":"Матрица сравнения","_type":"localeString","en":"Comparison Matrix"},"roi-calculators":{"en":"ROI calculators","ru":"ROI калькуляторы","_type":"localeString"},"b4r":{"en":"Bonus for reference","ru":"Бонус за референс","_type":"localeString"},"business-booster":{"ru":"Развитие бизнеса","_type":"localeString","en":"Business boosting"},"catalogs":{"ru":"Каталоги","_type":"localeString","en":"Catalogs"},"products":{"ru":"Продукты","_type":"localeString","en":"Products"},"implementations":{"ru":"Внедрения","_type":"localeString","en":"Deployments"},"companies":{"_type":"localeString","en":"Companies","ru":"Компании"},"categories":{"ru":"Категории","_type":"localeString","en":"Categories"},"for-suppliers":{"ru":"Поставщикам","_type":"localeString","en":"For suppliers"},"blog":{"_type":"localeString","en":"Blog","ru":"Блог"},"agreements":{"en":"Deals","ru":"Сделки","_type":"localeString"},"my-account":{"en":"My account","ru":"Мой кабинет","_type":"localeString"},"register":{"_type":"localeString","en":"Register","ru":"Зарегистрироваться"},"comparison-deletion":{"en":"Deletion","ru":"Удаление","_type":"localeString"},"comparison-confirm":{"en":"Are you sure you want to delete","ru":"Подтвердите удаление","_type":"localeString"},"search-placeholder":{"ru":"Введите поисковый запрос","_type":"localeString","en":"Enter your search term"},"my-profile":{"_type":"localeString","en":"My profile","ru":"Мои данные"},"about":{"_type":"localeString","en":"About Us"},"it_catalogs":{"en":"IT catalogs","_type":"localeString"},"roi4presenter":{"_type":"localeString","en":"Roi4Presenter"},"roi4webinar":{"_type":"localeString","en":"Pitch Avatar"},"sub_it_catalogs":{"_type":"localeString","en":"Find IT product"},"sub_b4reference":{"_type":"localeString","en":"Get reference from user"},"sub_roi4presenter":{"en":"Make online presentations","_type":"localeString"},"sub_roi4webinar":{"_type":"localeString","en":"Create an avatar for the event"},"catalogs_new":{"_type":"localeString","en":"Products"},"b4reference":{"_type":"localeString","en":"Bonus4Reference"},"it_our_it_catalogs":{"_type":"localeString","en":"Our IT Catalogs"},"it_products":{"en":"Find and compare IT products","_type":"localeString"},"it_implementations":{"_type":"localeString","en":"Learn implementation reviews"},"it_companies":{"_type":"localeString","en":"Find vendor and company-supplier"},"it_categories":{"_type":"localeString","en":"Explore IT products by category"},"it_our_products":{"en":"Our Products","_type":"localeString"},"it_it_catalogs":{"_type":"localeString","en":"IT catalogs"}},"footer":{"copyright":{"en":"All rights reserved","de":"Alle rechte vorbehalten","ru":"Все права защищены","_type":"localeString"},"company":{"ru":"О компании","_type":"localeString","en":"My Company","de":"Über die Firma"},"about":{"en":"About us","de":"Über uns","ru":"О нас","_type":"localeString"},"infocenter":{"ru":"Инфоцентр","_type":"localeString","en":"Infocenter","de":"Infocenter"},"tariffs":{"_type":"localeString","en":"Subscriptions","de":"Tarife","ru":"Тарифы"},"contact":{"en":"Contact us","de":"Kontaktiere uns","ru":"Связаться с нами","_type":"localeString"},"marketplace":{"_type":"localeString","en":"Marketplace","de":"Marketplace","ru":"Marketplace"},"products":{"ru":"Продукты","_type":"localeString","en":"Products","de":"Produkte"},"compare":{"ru":"Подобрать и сравнить","_type":"localeString","en":"Pick and compare","de":"Wähle und vergleiche"},"calculate":{"en":"Calculate the cost","de":"Kosten berechnen","ru":"Расчитать стоимость","_type":"localeString"},"get_bonus":{"en":"Bonus for reference","de":"Holen Sie sich einen Rabatt","ru":"Бонус за референс","_type":"localeString"},"salestools":{"_type":"localeString","en":"Salestools","de":"Salestools","ru":"Salestools"},"automatization":{"en":"Settlement Automation","de":"Abwicklungsautomatisierung","ru":"Автоматизация расчетов","_type":"localeString"},"roi_calcs":{"_type":"localeString","en":"ROI calculators","de":"ROI-Rechner","ru":"ROI калькуляторы"},"matrix":{"en":"Comparison matrix","de":"Vergleichsmatrix","ru":"Матрица сравнения","_type":"localeString"},"b4r":{"ru":"Rebate 4 Reference","_type":"localeString","en":"Rebate 4 Reference","de":"Rebate 4 Reference"},"our_social":{"ru":"Наши социальные сети","_type":"localeString","en":"Our social networks","de":"Unsere sozialen Netzwerke"},"subscribe":{"en":"Subscribe to newsletter","de":"Melden Sie sich für den Newsletter an","ru":"Подпишитесь на рассылку","_type":"localeString"},"subscribe_info":{"ru":"и узнавайте первыми об акциях, новых возможностях и свежих обзорах софта","_type":"localeString","en":"and be the first to know about promotions, new features and recent software reviews"},"policy":{"en":"Privacy Policy","ru":"Политика конфиденциальности","_type":"localeString"},"user_agreement":{"ru":"Пользовательское соглашение ","_type":"localeString","en":"Agreement"},"solutions":{"ru":"Возможности","_type":"localeString","en":"Solutions"},"find":{"_type":"localeString","en":"Selection and comparison of IT product","ru":"Подбор и сравнение ИТ продукта"},"quote":{"ru":"Калькулятор цены","_type":"localeString","en":"Price calculator"},"boosting":{"ru":"Развитие бизнеса","_type":"localeString","en":"Business boosting"},"4vendors":{"_type":"localeString","en":"4 vendors","ru":"поставщикам"},"blog":{"_type":"localeString","en":"blog","ru":"блог"},"pay4content":{"en":"we pay for content","ru":"платим за контент","_type":"localeString"},"categories":{"ru":"категории","_type":"localeString","en":"categories"},"showForm":{"ru":"Показать форму","_type":"localeString","en":"Show form"},"subscribe__title":{"ru":"Раз в месяц мы отправляем дайджест актуальных новостей ИТ мира!","_type":"localeString","en":"We send a digest of actual news from the IT world once in a month!"},"subscribe__email-label":{"ru":"Email","_type":"localeString","en":"Email"},"subscribe__name-label":{"_type":"localeString","en":"Name","ru":"Имя"},"subscribe__required-message":{"en":"This field is required","ru":"Это поле обязательное","_type":"localeString"},"subscribe__notify-label":{"ru":"Да, пожалуйста уведомляйте меня о новостях, событиях и предложениях","_type":"localeString","en":"Yes, please, notify me about news, events and propositions"},"subscribe__agree-label":{"_type":"localeString","en":"By subscribing to the newsletter, you agree to the %TERMS% and %POLICY% and agree to the use of cookies and the transfer of your personal data","ru":"Подписываясь на рассылку, вы соглашаетесь с %TERMS% и %POLICY% и даете согласие на использование файлов cookie и передачу своих персональных данных*"},"subscribe__submit-label":{"en":"Subscribe","ru":"Подписаться","_type":"localeString"},"subscribe__email-message":{"ru":"Пожалуйста, введите корректный адрес электронной почты","_type":"localeString","en":"Please, enter the valid email"},"subscribe__email-placeholder":{"en":"username@gmail.com","ru":"username@gmail.com","_type":"localeString"},"subscribe__name-placeholder":{"ru":"Имя Фамилия","_type":"localeString","en":"Last, first name"},"subscribe__success":{"_type":"localeString","en":"You are successfully subscribed! Check you mailbox.","ru":"Вы успешно подписаны на рассылку. Проверьте свой почтовый ящик."},"subscribe__error":{"ru":"Не удалось оформить подписку. Пожалуйста, попробуйте позднее.","_type":"localeString","en":"Subscription is unsuccessful. Please, try again later."},"roi4presenter":{"de":"roi4presenter","ru":"roi4presenter","_type":"localeString","en":"Roi4Presenter"},"it_catalogs":{"en":"IT catalogs","_type":"localeString"},"roi4webinar":{"_type":"localeString","en":"Pitch Avatar"},"b4reference":{"_type":"localeString","en":"Bonus4Reference"}},"breadcrumbs":{"home":{"en":"Home","ru":"Главная","_type":"localeString"},"companies":{"_type":"localeString","en":"Companies","ru":"Компании"},"products":{"_type":"localeString","en":"Products","ru":"Продукты"},"implementations":{"en":"Deployments","ru":"Внедрения","_type":"localeString"},"login":{"ru":"Вход","_type":"localeString","en":"Login"},"registration":{"ru":"Регистрация","_type":"localeString","en":"Registration"},"b2b-platform":{"ru":"Портал для покупателей, поставщиков и производителей ИТ","_type":"localeString","en":"B2B platform for IT buyers, vendors and suppliers"}},"comment-form":{"title":{"en":"Leave comment","ru":"Оставить комментарий","_type":"localeString"},"firstname":{"en":"First name","ru":"Имя","_type":"localeString"},"lastname":{"ru":"Фамилия","_type":"localeString","en":"Last name"},"company":{"ru":"Компания","_type":"localeString","en":"Company name"},"position":{"ru":"Должность","_type":"localeString","en":"Position"},"actual-cost":{"en":"Actual cost","ru":"Фактическая стоимость","_type":"localeString"},"received-roi":{"ru":"Полученный ROI","_type":"localeString","en":"Received ROI"},"saving-type":{"en":"Saving type","ru":"Тип экономии","_type":"localeString"},"comment":{"en":"Comment","ru":"Комментарий","_type":"localeString"},"your-rate":{"ru":"Ваша оценка","_type":"localeString","en":"Your rate"},"i-agree":{"ru":"Я согласен","_type":"localeString","en":"I agree"},"terms-of-use":{"ru":"С пользовательским соглашением и политикой конфиденциальности","_type":"localeString","en":"With user agreement and privacy policy"},"send":{"ru":"Отправить","_type":"localeString","en":"Send"},"required-message":{"_type":"localeString","en":"{NAME} is required filed","ru":"{NAME} - это обязательное поле"}},"maintenance":{"title":{"ru":"На сайте проводятся технические работы","_type":"localeString","en":"Site under maintenance"},"message":{"en":"Thank you for your understanding","ru":"Спасибо за ваше понимание","_type":"localeString"}}},"translationsStatus":{"company":"success"},"sections":{},"sectionsStatus":{},"pageMetaData":{"company":{"title":{"_type":"localeString","en":"ROI4CIO: Company","ru":"ROI4CIO: Компания"},"meta":[{"name":"og:image","content":"https://roi4cio.com/fileadmin/templates/roi4cio/image/roi4cio-logobig.jpg"},{"name":"og:type","content":"website"}],"translatable_meta":[{"translations":{"_type":"localeString","en":"Company","ru":"Компания"},"name":"title"},{"translations":{"ru":"Описание компании","_type":"localeString","en":"Company description"},"name":"description"},{"translations":{"ru":"Ключевые слова для компании","_type":"localeString","en":"Company keywords"},"name":"keywords"}]}},"pageMetaDataStatus":{"company":"success"},"subscribeInProgress":false,"subscribeError":false},"auth":{"inProgress":false,"error":false,"checked":true,"initialized":false,"user":{},"role":null,"expires":null},"products":{"productsByAlias":{},"aliases":{},"links":{},"meta":{},"loading":false,"error":null,"useProductLoading":false,"sellProductLoading":false,"templatesById":{},"comparisonByTemplateId":{}},"filters":{"filterCriterias":{"loading":false,"error":null,"data":{"price":{"min":0,"max":6000},"users":{"loading":false,"error":null,"ids":[],"values":{}},"suppliers":{"loading":false,"error":null,"ids":[],"values":{}},"vendors":{"loading":false,"error":null,"ids":[],"values":{}},"roles":{"id":200,"title":"Roles","values":{"1":{"id":1,"title":"User","translationKey":"user"},"2":{"id":2,"title":"Supplier","translationKey":"supplier"},"3":{"id":3,"title":"Vendor","translationKey":"vendor"}}},"categories":{"flat":[],"tree":[]},"countries":{"loading":false,"error":null,"ids":[],"values":{}}}},"showAIFilter":false},"companies":{"companiesByAlias":{"softwarium":{"id":4926,"title":"Softwarium","logoURL":"https://old.roi4cio.com/uploads/roi/company/Softwarium_logo.jpg","alias":"softwarium","address":"","roles":[{"id":2,"type":"supplier"},{"id":3,"type":"vendor"}],"description":" Softwarium is a software development outsourcing and custom software development services provider with development facilities in Ukraine tailored to the needs of small and medium-sized enterprises, with 10+ years of experience and 50+ satisfied clients in the US and Western Europe. Our primary focus is on establishing and operating our clients' own dedicated software development teams.\r\nSource: https://www.softwarium.com/","companyTypes":["supplier","vendor"],"products":{},"vendoredProductsCount":1,"suppliedProductsCount":40,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":1,"supplierPartnersCount":0,"b4r":0,"categories":{"32":{"id":32,"title":"IT outsourcing","description":"<span style=\"font-weight: bold; \">IT outsourcing</span> is the use of external service providers to effectively deliver IT-enabled business process, application service and infrastructure solutions for business outcomes.\r\nOutsourcing, which also includes utility services, software as a service and cloud-enabled outsourcing, helps clients to develop the right sourcing strategies and vision, select the right IT service providers, structure the best possible contracts, and govern deals for sustainable win-win relationships with external providers.\r\nOutsourcing can enable enterprises to reduce costs, accelerate time to market, and take advantage of external expertise, assets and/or intellectual property. IT outsourcing can be implemented both ways: outsides or within the country. \r\nIT outsourcing vendors can provide either a fully managed service, meaning they take full responsibility of all IT maintenance and support, or they can provide additional support for an internal IT team when needed, which is known as co-sourced IT support. A company using IT outsourcing can choose to use one provider for all their IT functions or split the work among multiple providers. \r\n<span style=\"font-weight: bold;\">Specific IT services typically outsourced include:</span>\r\n<ul><li>Application development</li><li>Web hosting</li><li>Application support</li><li>Database development</li><li>Telecommunications</li><li>Networking</li><li>Disaster recovery</li><li>Security</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Reasons for Outsourcing</span></p>\r\n<span style=\"font-weight: bold; \">To Reduce Cost.</span> More often than not, outsourcing means saving money. This is often due to lower labor costs, cheaper infrastructure, or an advantageous tax system in the outsourcing location.<br /><span style=\"font-weight: bold; \">To Access Skills That Are Unavailable Locally.</span> Resources that are scarce at home can sometimes be found in abundance elsewhere, meaning you can easily reach them through outsourcing.<br /><span style=\"font-weight: bold; \">To Better Use Internal Resources</span>. By delegating some of your business processes to a third party, you’ll give your in-house employees the opportunity to focus on more meaningful tasks.<br /><span style=\"font-weight: bold; \">To Accelerate Business Processes.</span> When you stop wasting time on mundane, time-consuming processes, you’ll be able to move forward with your core offering a lot faster.<br /><span style=\"font-weight: bold; \">To Share Risks.</span> When you delegate a part of non-focus functionality by outsourcing it to a third-party vendor, you give away the responsibility and related risks.","materialsDescription":"<h3 class=\"align-center\">What are the Types of IT Outsourcing?</h3>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Project-Based Model.</span> The client hires a team to implement the part of work that is already planned and defined. The project manager from the outsourced team carries full responsibility for the quality and performance of the project.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Dedicated Team Model.</span> The client hires a team that will create a project for them, and they will work only on that project. Unlike the project-based model, a dedicated team is more engaged in your project. In this model, an outsourced team becomes your technical and product advisor. So it can offer ideas and suggest alternative solutions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Outstaff Model.</span> It's a type of outsourcing in IT when you don't need a full-fledged development team and hire separate specialists. Sometimes the project requires finding a couple of additional professionals, and you're free to hire outstaff workers to cover that scope of work.</p>\r\n<h3 class=\"align-center\"><span style=\"font-weight: bold; \">What are IT Outsourcing examples?</span></h3>\r\nThe individual or company that becomes your outsourcing partner can be located anywhere in the world — one block away from your office or on another continent.\r\nA Bay Area-based startup partnering with an app development team in Utah and a call center in the Philippines, or a UK-based digital marketing agency hiring a Magento developer from Ukraine are both examples of outsourcing.\r\n<h3 class=\"align-center\">Why You Should Use IT Outsourcing</h3>\r\nNow that you know what IT outsourcing is, its models, and types, it's time to clarify why you need to outsource and whether you really need it. Let's go over a few situations that suggest when to opt for IT outsourcing.\r\n<ul><li><span style=\"font-weight: bold;\">You are a domain expert with idea</span></li></ul>\r\nIf you're an industry expert with the idea that solves a real problem, IT outsourcing is your choice. In this case, your main goal is to enter the market and test the solution fast. An outsourced team will help you validate the idea, build an MVP to check the hypothesis, and implement changes in your product according to market needs. It saves you money, time and lets you reach the goal.\r\n<ul><li><span style=\"font-weight: bold;\">You have an early-stage startup</span></li></ul>\r\nIt's a common case that young startups spend money faster than they get a solid team and a ready-to-market product. The Failory found that financial problems are the 3rd reason why startup fails. So it makes more sense to reduce costs by hiring an outsourced team of professionals while your business lives on investor's money. You may employ a full-cycle product development studio covering all the blind spots and bringing your product to life.\r\n<ul><li><span style=\"font-weight: bold;\">You need a technical support</span></li></ul>\r\nEven if you already have a ready solution, but it demands some technical improvements – frameworks for backend components, new language, integrations with enterprise software, UX&amp;UI design – it makes more sense to find an experienced partner. There are many functions that IT outsourcing can cover, and again it saves you the time you'd otherwise spend on looking for qualified staff.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_outsourcing.png","alias":"it-outsourcing"},"593":{"id":593,"title":"Mobile Software Development","description":" Mobile app development is the act or process by which a mobile app is developed for mobile devices, such as personal digital assistants, enterprise digital assistants or mobile phones. These applications can be pre-installed on phones during manufacturing platforms, or delivered as web applications using server-side or client-side processing (e.g., JavaScript) to provide an &quot;application-like&quot; experience within a Web browser. Application software developers also must consider a long array of screen sizes, hardware specifications, and configurations because of intense competition in mobile software and changes within each of the platforms. Mobile app development has been steadily growing, in revenues and jobs created. A 2013 analyst report estimates there are 529,000 direct app economy jobs within the EU 28 members, 60% of which are mobile app developers.\r\nAs part of the development process, mobile user interface (UI) design is also essential in the creation of mobile apps. Mobile UI considers constraints, contexts, screen, input, and mobility as outlines for design. The user is often the focus of interaction with their device, and the interface entails components of both hardware and software. User input allows for the users to manipulate a system, and device's output allows the system to indicate the effects of the users' manipulation. Mobile UI design constraints include limited attention and form factors, such as a mobile device's screen size for a user's hand(s). Mobile UI contexts signal cues from user activity, such as location and scheduling that can be shown from user interactions within a mobile app. Overall, mobile UI design's goal is mainly for an understandable, user-friendly interface. The UI of mobile apps should: consider users' limited attention, minimize keystrokes, and be task-oriented with a minimum set of functions. This functionality is supported by mobile enterprise application platforms or integrated development environments (IDEs).\r\nMobile UIs, or front-ends, rely on mobile back-ends to support access to enterprise systems. The mobile back-end facilitates data routing, security, authentication, authorization, working off-line, and service orchestration. This functionality is supported by a mix of middleware components including mobile app server, mobile backend as a service (MBaaS), and service-oriented architecture (SOA) infrastructure. ","materialsDescription":" <span style=\"font-weight: bold;\">What is the native app development?</span>\r\nUnlike websites and web applications, native mobile apps don’t run in the browser. You need to download them from platform-specific app stores such as Apple’s App Store and Google Play. After installation, you can access each app by tapping its respective icon on the screen of your device.\r\nNative app development requires different skills and technologies than mobile website development. You don’t have to worry about browser behavior and compatibility. You can use the native features of mobile OSs to deliver the user experience and implement the functionalities of your app.\r\n<span style=\"font-weight: bold;\">What is the difference between a native mobile app and a hybrid app?</span>\r\nMobile apps have two types: native and hybrid apps. At first glance, both have similar features and design but the underlying technology is different. As the name suggests, hybrid apps are a combination of web apps and native mobile apps. You can build them using web technologies: HTML, CSS, and JavaScript. You can also upload them to app stores and users can install them as native Android or iOS applications.\r\nThe main advantages of hybrid apps are portability and the simplicity of development. You only have to write the code once and your hybrid app will run on different operating systems. You can use hybrid frameworks like Ionic and Apache Cordova to create cross-platform hybrid applications. By contrast, native mobile apps have to be written in platform-specific languages such as Java, Swift, or Objective-C.\r\nNative mobile apps can access the built-in features of smartphones such as the camera and microphone by default. If you have a hybrid app you need to rely on plugins like Cordova plugins to use the native capabilities of the user’s device.\r\nHybrid apps also depend on WebViews to render their user interfaces. WebViews are in-app browsers that allow mobile applications to access and display web content. This is how Android and iOS devices are able to run hybrid apps built with HTML, CSS, and JavaScript as native mobile applications.\r\n<span style=\"font-weight: bold;\">What are the benefits of native mobile app development?</span>\r\nAlthough hybrid apps are easier and cheaper to develop, native mobile apps have many benefits, too.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Better performance</span></span>\r\nNative mobile apps directly interact with native APIs without depending on middleware such as plugins and WebViews. As there are fewer dependencies, native mobile apps are faster and more responsive than hybrid apps. This is especially important for performance-centric apps like games and graphic-heavy applications.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Consistent look and feel</span></span>\r\nAs native mobile apps are developed using native SDKs (software development kits), their UIs look consistent with their platform. This ensures a better user experience, as there are no discrepancies between the OS and app design.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Immediate access to new features</span></span>\r\nNative mobile apps can immediately access the latest iOS or Android features. As web technologies can’t directly use native APIs, hybrid apps have to wait until there’s a plugin that supports the new feature.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Better compliance with app store guidelines</span></span>\r\nBecause of their architecture, native mobile apps comply better with app store guidelines. In 2017, Apple restricted its submission guidelines. Since then, they have begun to reject apps that rely too much on WebViews, such as Ionic View that allowed developers to test their Ionic applications. As it’s likely that app stores will continue cracking down on hybrid apps, native mobile apps are also a more future-proof investment.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Mobile_Software_Development.png","alias":"mobile-software-development"},"595":{"id":595,"title":"iOS Software Development","description":"iOS is Apple’s mobile OS that runs on an iPhone, iPad, iPod Touch hardware. Apple provides tools and resources for creating iOS apps and accessories for these devices. As an iOS developer, you can program in native languages such as Swift or Objective-C or build cross-platform native applications using React Native (JavaScript) or Xamarin (C# &amp; F#).<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Developer Requirements.</span> To develop iOS apps, you need a Mac computer running the latest version of Xcode. Xcode is Apple’s IDE (Integrated Development Environment) for both Mac and iOS apps. Xcode is the graphical interface you'll use to write iOS apps. Xcode includes the iOS SDK, tools, compilers, and frameworks you need specifically to design, develop, write code, and debug an app for iOS. For native mobile app development on iOS, Apple suggests using the modern Swift programming language. It is important to note that Xcode only runs on Mac OS X and the only supported way to develop iOS apps. Like desktop software, iOS development software are designed using a range of programming languages and frameworks.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">iOS software development kit. </span>Mobile iOS app creation software requires access to software development kits (SDKs) that provide an environment through which programmers can design and test code in a simulated mobile environment. Some iOS SDK essentials are the Cocoa Touch frameworks that include the UIKit, GameKit, PushKit, Foundation Kit, and MapKit. These frameworks and others allow you manipulate the iPhone or iPad camera, add voice interaction using SiriKit, explore music with MusicKit, expand viewing and listening via AirPlay 2, and even add iMessage Business Chat to your application. iOS 11 added the power of machine learning with Core ML and augmented reality (AR) experiences with ARKit.\r\n<p id=\"Beta_Testing\" style=\" color:#232f3e; \"><span style=\"font-weight: bold; \">Beta Testing.</span> <span style=\"font-weight: normal; \">Once you have built and tested (using XCTest framework or iOS Unit test) your app, you can invite users to your apps and collect feedback using TestFlight prior to deploying to the App Store. This is a good time for testing Push Notifications, data storage using Core Data, and making network calls to 3rd party APIs. To get going, you simply upload a beta build of your app, and use iTunes Connect to add the name and email of testers. <br /></span></p>\r\n<p id=\"Beta_Testing\" style=\" color:#232f3e; \"><span style=\"font-weight: bold; \">Cloud Testing.</span><span style=\"font-weight: normal; \">Testing your iOS app on real devices is critically important since the performance of the real device, different operating system versions, modifications made by manufacturer and carriers firmware may lead to unexpected issues with your app. Testing on real device gives you a more accurate understanding of how your users interact with your app. On the other hand, obtaining physical devices for testing is a logistical challenge. This is where cloud testing comes into play. With cloud testing, you can test your application on real devices that are accessible on the cloud. <br /></span></p>\r\n<p id=\"Beta_Testing\" style=\" color:#232f3e; \"><span style=\"font-weight: bold; \">Deployment.</span> <span style=\"font-weight: normal; \">Once you have built, tested, and beta tested your iOS app, you can deploy to the App Store. At this point, you must join the Apple Developer Program. As a member, you’ll get access to beta iOS app development software, advanced app capabilities, extensive beta testing tools, and app analytics.</span></p>\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What are the advantages of iOS App Development?</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">iOS is easy to use interface.</span> Apple’s iPhone becomes the dream of many smartphone users, providing high customer service and become a market leader for offering unmatched devices. You can attract your Apple users easily if an application will be created on a synchronized environment Apple’s platform. These special flexible User Interface of the features of the iOS app can make your business application more desirable and boost up their sales and earn maximum benefits.</li><li><span style=\"font-weight: bold;\">iOS has more security.</span> iOS platform offers its users stay safe from external threats which is the best part and advantage of this platform. While developing an app for the business, providing a powerful shield against malware, virus and other internet threats for app development of a business. iOS applications are secured applications, allows effortless transaction facilities app without spending more time on testing different devices.</li><li>For <span style=\"font-weight: bold;\">business</span>, there are multiple options available in the highly popular iOS app making software market, this is because important to attract new customers to increase sales and chance to empower your business in the global market. The web is not a safe place for so thanks to a well-developed iPhone app Development Company can increase their availability and protect your customer’s information. With an iOS mobile app, always been an attractive device to the public with constant acknowledgment from App Store and business can flourish on a regular basis.</li><li>iOS users are usually <span style=\"font-weight: bold;\">happy users,</span> an efficiently developed iOS app helps to promote your brand or your organization to enhance productivity with profitability services to reach your targeted audience. iOS application builds a strong relationship with customers and clients, and the great audience to deliver your product and solutions to achieve their goals. Better the application is, strong would be the relationship with the superior brand in consumer electronics.</li><li>iOS applications are <span style=\"font-weight: bold;\">innovation </span>and the latest technology used globally and this can help your business to expand the most secure way. With best iOS app development software is accepted globally, you may transforming traditional business processes in a modern way and find customers from every part of the world.</li></ul>\r\n<h1 class=\"align-center\">What is IDE?</h1>\r\nIDE is the acronym for Integrated Development Environment. This contains a set of tools, resources and programming essentials within itself. It helps software/web/ mobile app developers to create new programs. This is a comprehensive solution for creating software or mobile app independently. These resources make development, deployment and debugging processes very simple. Choosing an IDE for iPhone app development is dependent on the budget, kind of programming language you prefer, etc. There are so many functionalities in an IDE that gives you a lot of benefits for app development.\r\nThe IDE makes strategies and streamlines the development phase for your entire team. It has many tools for automation, programming, debugging, compiling and for interpretation. There are three general types of IDE available. They are cloud-based, software as a service (SaaS) type and installing on the server type. IDE for iOS application development software is preferred bycompanies to reduce development time and costs. It helps in accurate testing and easy coding. Integration is also possible with these IDEs. It is as simple as a word processing program used by developers to create robust mobile applications.<br /> ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_iOS_Software_Development.png","alias":"ios-software-development"},"597":{"id":597,"title":"Android Software Application","description":" Android software development is the process by which new applications are created for devices running the Android operating system. Google states that &quot;Android apps can be written using Kotlin, Java, and C++ languages&quot; using the Android software development kit (SDK), while using other languages is also possible. All non-JVM languages, such as Go, JavaScript, C, C++ or assembly, need the help of JVM language code, that may be supplied by tools, likely with restricted API support. Some languages/programming tools allow cross-platform app support, i.e. for both Android and iOS. Third party tools, development environments and language support have also continued to evolve and expand since the initial SDK was released in 2008. In addition, with major business entities like Walmart, Amazon, Bank of America etc. eyeing to engage and sell through mobiles, mobile application development is witnessing a transformation.\r\nAndroid was created by the Open Handset Alliance, which is led by Google. The early feedback on developing applications for the Android platform was mixed. Issues cited include bugs, lack of documentation, inadequate QA infrastructure, and no public issue-tracking system. In December 2007, MergeLab mobile startup founder Adam MacBeth stated, &quot;Functionality is not there, is poorly documented or just doesn't work... It's clearly not ready for prime time.&quot; Despite this, Android-targeted applications began to appear the week after the platform was announced. The first publicly available application was the Snake game.\r\nA preview release of the Android SDK was released on November 12, 2007. On July 15, 2008, the Android Developer Challenge Team accidentally sent an email to all entrants in the Android Developer Challenge announcing that a new release of the SDK was available in a &quot;private&quot; download area. The email was intended for winners of the first round of the Android Developer Challenge. The revelation that Google was supplying new SDK releases to some developers and not others (and keeping this arrangement private) led to widely reported frustration within the Android developer community at the time.\r\nOn August 18, 2008, the Android 0.9 SDK beta was released. This release provided an updated and extended API, improved development tools and an updated design for the home screen. Detailed instructions for upgrading are available to those already working with an earlier release. On September 23, 2008, the Android 1.0 SDK (Release 1) was released. According to the release notes, it included &quot;mainly bug fixes, although some smaller features were added.&quot; It also included several API changes from the 0.9 version. Multiple versions have been released since it was developed.\r\nOn December 5, 2008, Google announced the first Android Dev Phone, a SIM-unlocked and hardware-unlocked device that is designed for advanced developers. It was a modified version of HTC's Dream phone. While developers can use regular consumer devices to test and use their applications, some developers may choose a dedicated unlocked or no-contract device.\r\nAs of July 2013, more than one million applications have been developed for Android, with over 25 billion downloads. A June 2011 research indicated that over 67% of mobile developers used the platform, at the time of publication. Android smartphone shipments are forecast to exceed 1.2 billion units in 2018 with an 85% market share.","materialsDescription":" <span style=\"font-weight: bold;\">Where does Android come from?</span>\r\nIt comes from Google, who actually acquired Android in 2005 (no, Google didn't invent it). The search giant performs regular updates along with an annual major update.\r\nThe operating system is based on the Linux kernel – if you have friends who work in IT, you may have heard of it. This is the GNU / Linux operating system based structure, which is a unix type system (portable operating system, multitasking and multi-user). The Linux kernel is one of the most prominent examples of free software.\r\n<span style=\"font-weight: bold;\">Why does Android look different on each phone?</span>\r\nAndroid doesn't look different on every device, but it does have a number of different versions. Android is open-source, which means that manufacturers are free to customize the software and make it their own.\r\nThe 'purest' version of Android is often referred to as 'stock Android' and it's often preferred by the Android community: it's the original software as Google intended.\r\nOther user interfaces (UI) include Samsung's TouchWiz, Sony's Xperia, and Huawei's Emotion. See what they all look like in our Android UI comparison.\r\n<span style=\"font-weight: bold;\">What are the advantages of Android?</span>\r\nChoice. For example, if you want iOS, you have a choice of iPhone, iPhone or iPhone. If you go for Android there are stacks of great devices to choose from, from cheap and cheerful handsets to really impressive flagships. Those flagships are often cheaper than the equivalent Apple devices, too.\r\nAndroid’s choice isn’t just about hardware. It’s about everything else too. Android is incredibly easy to customize, both in terms of how it looks and how it works, and the various app stores aren’t as tightly controlled as its rivals’ stores, like Apple.\r\n<span style=\"font-weight: bold;\">What’s with the candy names?</span>\r\nEach new version of Android gets a code name based on consecutive letters of the alphabet. The most recent version is known as Marshmallow because it is the Android M release. Previous versions have included Lollipop, KitKat, Jelly Bean and Gingerbread.\r\n<span style=\"font-weight: bold;\">What’s the best thing about Android?</span>\r\nOptions, many options. With Android, you have hundreds of gadgets at your disposal, the cheapest, the most expensive and innovative market. Android is also incredibly customizable, both in their roles, as in his appearance. You can really make a unique mobile experience for yourself with this OS.\r\n<span style=\"font-weight: bold;\">What’s the worst thing about Android?</span>\r\nGetting updates. In many cases, manufacturers don’t seem to care about providing software updates for devices they’ve already sold you. Even when they do provide updates they take their sweet time about it. That’s why some consider rooting: you can download the updates yourself and apply them instead of waiting for the manufacturer to get around to it.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Android_Software_Application.png","alias":"android-software-application"},"601":{"id":601,"title":"Custom Software Development","description":" Custom software (also known as bespoke software or tailor-made software) is software that organization for some specific organization or another user. As such, it can be contrasted with the use of software packages developed for the mass market, such as commercial off-the-shelf (COTS) software, or existing free software.\r\nSince custom software is developed for a single customer it can accommodate that customer's particular preferences and expectations. Custom software may be developed in an iterative process, allowing all nuances and possible hidden risks to be taken into account, including issues which were not mentioned in the original requirement specifications (which are, as a rule, never perfect). In particular, the first phase in the software development process may involve many departments, materchode including marketing, engineering, research and development and general management.\r\nLarge companies commonly use custom software for critical functions, including content management, inventory management, customer management, human resource management, or otherwise to fill the gaps present in the existing software packages. Often such software is legacy software, developed before COTS or free software packages offering the required functionality became available.\r\nCustom software development is often considered expensive compared to off-the-shelf solutions or products. This can be true if one is speaking of typical challenges and typical solutions. However, it is not always true. In many cases, COTS software requires customization to correctly support the buyer's operations. The cost and delay of COTS customization can even add up to the expense of developing custom software. Cost is not the only consideration, however, as the decision to opt for custom software often includes the requirement for the purchaser to own the source code, to secure the possibility of future development or modifications to the installed system.\r\nAdditionally, COTS comes with upfront license costs which vary enormously but sometimes run into the millions (in terms of dollars). Furthermore, the big software houses that release COTS products revamp their product very frequently. Thus a particular customization may need to be upgraded for compatibility every two to four years. Given the cost of customization, such upgrades also turn out to be expensive, as a dedicated product release cycle will have to be earmarked for them.\r\nThe decision to build custom software or go for a COTS implementation would usually rest on one or more of the following factors:\r\n<ul><li>Finances - both cost and benefit: The upfront license cost for COTS products mean that a thorough cost-benefit analysis of the business case needs to be done. However it is widely known that large custom software projects cannot fix all three of scope, time/cost and quality constant, so either the cost or the benefits of a custom software project will be subject to some degree of uncertainty - even disregarding the uncertainty around the business benefits of a feature that is successfully implemented.</li><li>Supplier - In the case of COTS, is the supplier likely to remain in business long, and will there be adequate support and customization available? Alternatively, will there be a realistic possibility of getting support and customization from third parties? In the case of custom software, software development may be outsourced or done in-house. If it is outsourced, the question is: is the supplier reputable, and do they have a good track record?</li><li>Time to market: COTS products usually have a quicker time to market</li><li>Size of implementation: COTS comes with standardization of business processes and reporting. For a global or national organization, these can bring in gains in cost savings, efficiency and productivity, if the branch offices are all willing and able to use the same COTS without heavy customizations (which is not always a given).</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">Why is custom software such a large investment?</span>\r\nBuilding a custom web application is a time-consuming endeavor. It takes time to learn the processes of your business, to gather requirements, to flesh out your needs, and to build the software. Put simply, time is money.\r\nWhile it’s a large investment, by investing in custom software, you’ll own the code instead of having a long-term licensing agreement with another software company.\r\n<span style=\"font-weight: bold;\">How could my business benefit from custom software?</span>\r\nA custom business software solution increases process efficiency through process automation. When business processes are properly automated, they minimize the waste in time and resources that the original processes contained.\r\nThink of it this way: with software that already exists, you have to modify your process to meet software capabilities. With custom software, you can build a system around the existing processes you have in place. You took a lot of time to develop those processes, so why should you revamp your business?\r\n<span style=\"font-weight: bold;\">What is IP and how important is it that I own it?</span>\r\nIP stands for Intellectual Property. When you deal with anything creative, you have to think about copyright and the intellectual property on that work and that includes the creation of software code.\r\nThis gets back to the question of buying vs. building. If there is an existing solution that can suit your needs just fine, then it makes sense to buy, but the software developer owns the code and you are basically licensing the software from there. However, if you need a specialized solution that is customized to your needs and decide to go the custom development route, then the question of who owns the code is an important one.\r\n<span style=\"font-weight: bold;\">I’m thinking about hiring someone offshore; what should I watch out for?</span>\r\nIn short, everything. Language barriers and lack of proximity lead to breakdowns in communication and quality. Do yourself a favor and stay local.\r\nOn a related note, if you’re thinking about hiring for the position internally, think about this: it takes around three people to complete a successful custom software project. If you hire someone internally, their salary might cost what it would take to build with us, and you get a whole team when you work with us. Plus, if your software developer decides to leave, they take their knowledge with them. If one of our team members leave, our whole team shares the knowledge so you’re not left in the dark.\r\n<span style=\"font-weight: bold;\">If things don’t go well, am I sunk?</span>\r\nWe make communication and transparency are top priorities so this doesn’t happen. Right out of the gate we work hard to make sure that not only the project is a good fit, but the relationship with the client is as well. Through each step of the process and the build, we keep you in the loop weekly so you know what to expect and what is happening, but a good development company should have places in their process/relationship where you can cleanly exit. Make sure you know what the process is for leaving and what those different ‘leaving’ options are.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Custom_Software_Development.png","alias":"custom-software-development"},"605":{"id":605,"title":"Java Development","description":" Java is a general-purpose programming language that is class-based, object-oriented, and designed to have as few implementation dependencies as possible. It is intended to let application developers write once, run anywhere (WORA), meaning that compiled Java code can run on all platforms that support Java without the need for recompilation. Java applications are typically compiled to bytecode that can run on any Java virtual machine (JVM) regardless of the underlying computer architecture. The syntax of Java is similar to C and C++, but it has fewer low-level facilities than either of them. As of 2019, Java was one of the most popular programming languages in use according to GitHub, particularly for client-server web applications, with a reported 9 million developers.\r\nJava was originally developed by James Gosling at Sun Microsystems (which has since been acquired by Oracle) and released in 1995 as a core component of Sun Microsystems' Java platform. The original and reference implementation Java compilers, virtual machines, and class libraries were originally released by Sun under proprietary licenses. As of May 2007, in compliance with the specifications of the Java Community Process, Sun had relicensed most of its Java technologies under the GNU General Public License. Meanwhile, others have developed alternative implementations of these Sun technologies, such as the GNU Compiler for Java (bytecode compiler), GNU Classpath (standard libraries), and IcedTea-Web (browser plugin for applets).\r\nThe latest versions are Java 13, released in September 2019, and Java 11, a currently supported long-term support (LTS) version, released on September 25, 2018; Oracle released for the legacy Java 8 LTS the last free public update in January 2019 for commercial use, while it will otherwise still support Java 8 with public updates for personal use up to at least December 2020. Oracle (and others) highly recommend uninstalling older versions of Java because of serious risks due to unresolved security issues. Since Java 9 (and 10 and 12) is no longer supported, Oracle advises its users to immediately transition to the latest version (currently Java 13) or an LTS release.","materialsDescription":"<span style=\"font-weight: bold; \">What is Java technology and what is its application?</span>\r\nJava is a programming language and computing platform that was first launched by Sun Microsystems in 1995. There are many applications and websites that do not work when Java is not installed, and the number of such websites and applications is increasing every day. Java is fast, highly secure, and reliable. From laptops to data centers, from game consoles to supercomputers used for scientific research, from cell phones to the Internet - Java is everywhere!\r\n<span style=\"font-weight: bold;\">What is the performance of Java?</span>\r\nPrograms written in Java have a reputation for being slower and taking up more RAM than those written in C. Nevertheless, the speed of execution of programs written in Java has been significantly improved with the release of the so-called JIT compiler in 1997-1998. in version 1.1, in addition to other language features to support better code analysis (such as inner classes, StringBuffer class, simplified logic calculations, and so on). In addition, the Java virtual machine was optimized - since 2000, the HotSpot virtual machine has been used for this. As of February 2012, Java 7 code is approximately 1.8 times slower than C code.\r\nSome platforms offer hardware runtime support for Java. For example, microcontrollers that run Java code on hardware instead of software JVMs, as well as ARM-based processors that support Java bytecode through the Jazelle option.\r\n<span style=\"font-weight: bold;\">What are the main features of Java?</span>\r\n<ul><li>Automatic memory management.</li><li>Advanced exception handling capabilities.</li><li>A rich set of I/O filtering tools.</li><li>A set of standard collections: array, list, stack, etc.</li><li>The presence of simple tools for creating network applications (including using the RMI protocol).</li><li>The presence of classes that allow you to perform HTTP requests and process responses.</li><li>Built-in language tools for creating multi-threaded applications, which were then ported to many languages ​​(for example, Python).</li><li>Unified access to databases: at the level of individual SQL queries - based on JDBC, SQLJ; at the level of the concept of objects with the ability to store in the database - based on Java Data Objects (English) and Java Persistence API.</li><li>Generalization support (since version 1.5).</li><li>Support for lambdas, closures, built-in functional programming features.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Java_Development.png","alias":"java-development"},"609":{"id":609,"title":".Net Development","description":" .NET Framework is a software framework developed by Microsoft that runs primarily on Microsoft Windows. It includes a large class library named Framework Class Library (FCL) and provides language interoperability (each language can use code written in other languages) across several programming languages. Programs written for .NET Framework execute in a software environment (in contrast to a hardware environment) named Common Language Runtime (CLR), an application virtual machine that provides services such as security, memory management, and exception handling. As such, computer code written using .NET Framework is called &quot;managed code&quot;. FCL and CLR together constitute the .NET Framework.\r\nFCL provides user interface, data access, database connectivity, cryptography, web application development, numeric algorithms, and network communications. Programmers produce software by combining their source code with .NET Framework and other libraries. The framework is intended to be used by most new applications created for the Windows platform. Microsoft also produces an integrated development environment largely for .NET software called Visual Studio.\r\n.NET Framework began as proprietary software, although the firm worked to standardize the software stack almost immediately, even before its first release. Despite the standardization efforts, developers, mainly those in the free and open-source software communities, expressed their unease with the selected terms and the prospects of any free and open-source implementation, especially regarding software patents. Since then, Microsoft has changed .NET development to more closely follow a contemporary model of a community-developed software project, including issuing an update to its patent promising to address the concerns.\r\n.NET Framework led to a family of .NET platforms targeting mobile computing, embedded devices, alternative operating systems, and web browser plug-ins. A reduced version of the framework, .NET Compact Framework, is available on Windows CE platforms, including Windows Mobile devices such as smartphones. .NET Micro Framework is targeted at very resource-constrained embedded devices. Silverlight was available as a web browser plugin. Mono is available for many operating systems and is customized into popular smartphone operating systems (Android and iOS) and game engines. .NET Core targets the Universal Windows Platform (UWP), and cross-platform and cloud computing workloads.","materialsDescription":"When Microsoft formally introduced its .NET strategy in mid-2000, analysts were confused about how the company would pull off such a massive platform shift. Over two years later, they're still wondering. But .NET isn't vaporware, and it's not a pipe dream. In fact, .NET is happening today.\r\n<span style=\"font-weight: bold; \">What is .NET?</span>\r\nActually, .NET is many things, but primarily it's a marketing term for a set of products and technologies that Microsoft is creating to move personal and enterprise computing beyond the PC desktop and into a distributed Internet-based environment. So .NET--which was originally called Next Generation Windows Services (NGWS)--is also a platform, one that Microsoft sees as the successor to Windows. The .NET platform is based on Web services which are, in turn, defined by a language called XML.\r\n<span style=\"font-weight: bold; \">What is XML?</span>\r\nXML--the eXtensible Markup Language--is a self-descriptive, data definition language. It's structure is similar to HTML, the language of the Web, but it's far more powerful because it's not limited to a static list of language constructs (&quot;tags&quot;) that the language's authors supply. Instead, XML is extensible and dynamic: Programmers can define new types of data using XML and then describe that data so that others will know how to use it.\r\n<span style=\"font-weight: bold; \">What are Web services?</span>\r\nWeb services are functions exposed by server-side applications. They are programmable units that other applications (and Web services) can access over the Internet.\r\n<span style=\"font-weight: bold; \">Does .NET require Windows?</span>\r\nTechnically, no, but realistically, yes. It's possible the .NET platform could be ported to other operating systems, such as Linux, FreeBSD, the Macintosh, or whatever, and indeed, some work is being done now in this area. However, .NET very much requires Windows today, on both the server and the client. One might say that .NET and Windows have a symbiotic relationship going forward.\r\n<span style=\"font-weight: bold; \">Is .NET is being ported to Linux?</span>\r\nYes. A company called Ximian is porting the standards-based parts of .NET to Linux as you read this, and the work is amazingly far along. Code-named Mono, this project seeks to bring the C# programming language, the Common Language Runtime (CLR, see below), and other .NET features to Linux.\r\nOn a related note, Microsoft has contracted Corel (makers of CorelDRAW and Word Perfect) to port .NET to FreeBSD.\r\n<span style=\"font-weight: bold; \">Isn't .NET just another name for COM, COM+, Windows DNA, or some other previous Windows technology?</span>\r\nActually, no. Microsoft spent considerable time and effort developing and promoting a set of Windows technologies that was at various times called OLE, COM, COM+, and Windows DNA (Distributed InterNet Architecture) but .NET is not the next iteration. Windows DNA, which was the final umbrella term for this set of technologies, was based around a concept where Windows-based software components could expose their services for other local and remote Windows software components. But though this sounds passingly similar to .NET, Windows DNA is very much based on proprietary Windows technologies. By comparison, .NET is based on open standards (XML and various related technologies), so it will be much easier for other vendors to adopt the platform and write compatible software. So we can eventually expect to see .NET clients and servers on platforms other than Windows.\r\n<span style=\"font-weight: bold; \">So what technologies are part of .NET?</span>\r\n.NET is comprised of several related technologies, including:\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">.NET Framework</span></span> - A runtime environment and set of standard services which .NET capable applications and services can utilize. Implemented as a code library, the .NET Framework includes the Common Language Runtime (CLR), the .NET run-time environment; ASP .NET, a Web applications platform; and ADO .NET, for data store access.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">.NET Compact Framework</span></span> - A subset of the .NET Framework designed for Pocket PCs, Microsoft Smart Phones, and other Windows CE .NET-based mobile devices.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">MSN consumer services</span></span> - Microsoft will use its consumer-oriented MSN online service to expose Web services to individuals. The current version, MSN 8, includes the .NET Passport's authentication services, email, address book, calendaring and tasks, and other similar services.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">.NET Enterprise Servers</span></span> - An extensive set of Microsoft server software that runs on Windows servers, including Application Server, BizTalk Server, Exchange Server, Host Integration Server, Internet Security and Acceleration Server, SQL Server, and many others. Microsoft is currently shipping many such server products, but they are all based on Windows DNA currently, not .NET. Future server products--beginning with Windows .NET Server 2003, due in April 2003--will actually be based on .NET technologies for the first time.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Visual Studio .NET</span></span> - Microsoft's .NET development environment, with support for languages such as Visual Basic .NET, Visual C++ .NET, Visual C# .NET, and Visual J#, which all target the .NET Framework. Other vendors can add other language capabilities to Visual Studio .NET, and the suite can be used to target a wide range of applications and services, including .NET Web services, Windows applications, and Web applications. Note that Visual Studio .NET is not required to create .NET applications and services: Developers can download the .NET Framework for free; this download includes compilers for Visual Basic .NET, Visual C++ .NET and Visual C# .NET.\r\n<span style=\"font-weight: bold;\">OK, so what's the point? How does this make my life better?</span>\r\nWith apologies to Microsoft for stealing the term, .NET enables a better PC ecosystem. That is, by making life easier for everyone involved with PCs, the benefits are cross-pollinated. Here's how .NET makes life easier on various groups:\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Programmers</span></span> - Because developers now have a consistent, language-neutral programming environment, they can create better applications and services more quickly. And because .NET encompasses such a wider range of functionality, those applications and services can be connected to back-end services via the Internet, offering better, and more exciting functionality.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">IT administrators</span></span> - Because .NET applications and services do away with the &quot;DLL Hell&quot; found in previous Windows applications, they are amazingly easy to distribute and install.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">End users</span></span> - For the reasons listed above, and many others, a new generation of .NET applications and services will provide new types of connected functionality. Access your email from anywhere. Pay for products online without typing in your credit card information. Access weather, traffic, music, and other personal information from a variety of devices, from anywhere in the world. The future is all connected, and .NET will get us there.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Net_Development.png","alias":"net-development"},"627":{"id":627,"title":"CSS Development","description":" Cascading Style Sheets (CSS) is a style sheet language used for describing the presentation of a document written in a markup language like HTML. CSS is a cornerstone technology of the World Wide Web, alongside HTML and JavaScript.\r\nCSS is designed to enable the separation of presentation and content, including layout, colors, and fonts. This separation can improve content accessibility, provide more flexibility and control in the specification of presentation characteristics, enable multiple web pages to share formatting by specifying the relevant CSS in a separate .css file, and reduce complexity and repetition in the structural content.\r\nSeparation of formatting and content also makes it feasible to present the same markup page in different styles for different rendering methods, such as on-screen, in print, by voice (via speech-based browser or screen reader), and on Braille-based tactile devices. CSS also has rules for alternate formatting if the content is accessed on a mobile device.\r\nThe name cascading comes from the specified priority scheme to determine which style rule applies if more than one rule matches a particular element. This cascading priority scheme is predictable.\r\nThe CSS specifications are maintained by the World Wide Web Consortium (W3C). Internet media type (MIME type) text/css is registered for use with CSS by RFC 2318 (March 1998). The W3C operates a free CSS validation service for CSS documents.\r\nIn addition to HTML, other markup languages support the use of CSS including XHTML, plain XML, SVG, and XUL.\r\nBefore CSS, nearly all presentational attributes of HTML documents were contained within the HTML markup. All font colors, background styles, element alignments, borders and sizes had to be explicitly described, often repeatedly, within the HTML. CSS lets authors move much of that information to another file, the style sheet, resulting in considerably simpler HTML.","materialsDescription":" <span style=\"font-weight: bold;\">Which is better: plain HTML or HTML with CSS?</span>\r\nMany site developers wonder why you need CSS if you can use plain HTML. Most likely, they only know the development of the site and have a number of gaps in knowledge. The bottom line is that HTML is used to structure the content of a page. And CSS allows you to format this content, make it more attractive to users.\r\nWhen the World Wide Web was created, the developers used only one language - HTML. It was used as a means of outputting structured text. The author had scant functional at his disposal. The maximum that could be done - to designate the title, select the paragraph. Tags were not enough.\r\nIn connection with the development of the Internet, the base of HTML language tags was expanded to allow the appearance of documents to be adjusted. At the same time, the structure remained unchanged.\r\nStructuring tags, for example &lt;table&gt;, began to spread. It was they who were more often chosen to design the pages instead of the structure itself. Some browsers offered their own tags, which only they could reproduce.\r\nThus, users often stumbled upon the message: &quot;To view a page, you need to use browser XXX.&quot;\r\nTo correct the situation and create a single database of tags for formatting was created CSS. He allowed refusing to bind tags to browsers.\r\nUsing HTML with CSS is more convenient than using plain HTML. CSS provides the following benefits:\r\n<ul><li>Designed to the smallest detail.</li><li>Using a single table, you can manage various documents.</li><li>You can customize the page display options for different devices: computer screen, smartphone screen, etc.</li></ul>\r\n<span style=\"font-weight: bold;\">Website Promotion with CSS</span>\r\nThe emergence and development of CSS have made the development of web resources more efficient and effective. Now it’s much easier and more convenient to control the design. Also, using CSS, we managed to reduce the code of the pages, their size. This had a positive impact on the download speed, the indexing also began to pass faster. The use of an adaptive approach allowed us to make a breakthrough in the field of mobile versions of Internet resources.\r\nTo improve the website promotion, experts recommend placing the CSS style sheets in a separate document so as not to increase the amount of code. You can create one or more such files.\r\nPreviously, search engines could not read style sheets, which made it possible to use them in black SEO, for example, to create invisible texts. Now it is better to abandon the use of CSS for other purposes.\r\nCSS has several advantages and allows you to improve the site, making it more attractive to visitors. However, it is important to correctly register all the elements.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_CSS_Development.png","alias":"css-development"},"639":{"id":639,"title":"HTML Development","description":" Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.\r\nWeb browsers receive HTML documents from a web server or from local storage and render the documents into multimedia web pages. HTML describes the structure of a web page semantically and originally included cues for the appearance of the document.\r\nHTML elements are the building blocks of HTML pages. With HTML constructs, images and other objects such as interactive forms may be embedded into the rendered page. HTML provides a means to create structured documents by denoting structural semantics for text such as headings, paragraphs, lists, links, quotes and other items. HTML elements are delineated by tags, written using angle brackets. Tags such as &lt;img /&gt; and &lt;input /&gt; directly introduce content into the page. Other tags such as &lt;p&gt; surround and provide information about document text and may include other tags as sub-elements. Browsers do not display the HTML tags, but use them to interpret the content of the page.\r\nHTML can embed programs written in a scripting language such as JavaScript, which affects the behavior and content of web pages. Inclusion of CSS defines the look and layout of content. The World Wide Web Consortium (W3C), former maintainer of the HTML and current maintainer of the CSS standards, has encouraged the use of CSS over explicit presentational HTML since 1997.","materialsDescription":" <span style=\"font-weight: bold;\">What is HTML5?</span>\r\nHTML5 contains powerful capabilities for Web-based applications with more powerful interaction, video support, graphics, more styling effects, and a full set of APIs. HTML5 adapts to any device, whether desktop, mobile, tablet, or television. HTML5 is an open platform developed under royalty-free licensing terms.\r\nPeople use the term HTML5 in two ways:\r\n<ul><li>to refer to a set of technologies that together form the future Open Web Platform. These technologies include HTML5 specification, CSS3, SVG, MathML, Geolocation, XmlHttpRequest, Context 2D, Web Fonts (WOFF) and others. The boundary of this set of technologies is informal and changes over time;</li><li>to refer to the HTML5 specification, which is, of course, also part of the Open Web Platform.</li></ul>\r\nAlthough it would be great if people used one term to refer to the specification and another term to refer to a set of specifications, in practice people use the term both ways.\r\n<span style=\"font-weight: bold;\">HTML5 has been cited by many thought leaders as the future of the Web. Why is HTML5 generating this excitement?</span>\r\nThere is huge demand for open standards that allow the creation of rich internet applications. Watching videos, finding the nearest restaurant, accessing emails while being offline are just some of the powerful new capabilities enabled by the set of specifications in development at W3C.\r\nOne aspect that interests W3C, in particular, is enabling people to combine different technologies. W3C works to ensure not just interoperable support in the software of a single specification, but compatibility among specifications.\r\nEven though HTML5 is still a draft, browser vendors are deploying features and generating a lot of excitement in the IT industry. This experience, in turn, allows W3C to revise its drafts. In this way, the final standard can transparently inform implementers where they need to pay close attention to security and privacy issues.\r\n<span style=\"font-weight: bold;\">When can I use HTML5?</span>\r\nPeople can already use parts of the platform that interoperate, but W3C's mission is global interoperable, to ensure that the web is available to all. Not all elements are fully implemented yet and some of them provide builtin fallback mechanisms, such as &lt;video&gt; or &lt;input&gt;. One can use HTML5 today, knowing the existing limitations and ensuring proper fallbacks.\r\n<span style=\"font-weight: bold;\">Which Web Browsers support HTML5?</span>\r\nW3C encourages implementation and testing long before a specification becomes a standard to ensure that two people can read a specification independently and write interoperable software. Early adopters provide implementers and W3C with tremendously valuable feedback because they help identify where interoperability issues exist.\r\n<span style=\"font-weight: bold;\">Do you think that the benefits of HTML5, such as its neutrality, rich graphics, no need plug-ins, outweigh the security risk it carries?</span>\r\nNow entering its third decade, the Web has evolved from a Web of documents into a formidable platform for networked applications that let us share information and services over the Internet. In this highly connected environment, it is important that powerful Web applications be designed with sensitivity to user privacy and security needs. The risks associated with modern Web applications are familiar to the HTML5 community.\r\nHTML5 and related specifications are being developed in W3C's open standards process. This process allows an expert review of features along with their security and privacy implications. Rich functionality that was previously available only through proprietary plugins is now documented in an open specification for all experts to review and improve. We're pleased to see the HTML5 specifications subject to rigorous public review since that helps make the Web a more secure environment.\r\nSome security issues are not confined to HTML5. W3C and IETF are working closely to specify technologies and protocol extensions to mitigate some issues (such as cross-site request forgery and cross-site scripting).\r\n<span style=\"font-weight: bold;\">Will there be an HTML6?</span>\r\nNo work is currently happening on HTML6 but feature requests that are not planned to be addressed in HTML5 are available at listed under HTML.next.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_HTML_Development.png","alias":"html-development"},"641":{"id":641,"title":"XML Development","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_XML_Development.png","alias":"xml-development"},"643":{"id":643,"title":"AJAX Development","description":" Ajax (also AJAX; short for asynchronous JavaScript and XML) is a set of web development techniques using many web technologies on the client side to create asynchronous web applications. With Ajax, web applications can send and retrieve data from a server asynchronously (in the background) without interfering with the display and behavior of the existing page. By decoupling the data interchange layer from the presentation layer, Ajax allows web pages and, by extension, web applications, to change content dynamically without the need to reload the entire page. In practice, modern implementations commonly utilize JSON instead of XML.\r\nAjax is not a single technology, but rather a group of technologies. HTML and CSS can be used in combination to mark up and style information. The webpage can then be modified by JavaScript to dynamically display—and allow the user to interact with—the new information. The built-in XMLHttpRequest object within JavaScript is commonly used to execute Ajax on webpages allowing websites to load content onto the screen without refreshing the page. Ajax is not a new technology, or different language, just existing technologies used in new ways.\r\nThe term Ajax has come to represent a broad group of Web technologies that can be used to implement a Web application that communicates with a server in the background, without interfering with the current state of the page. In the article that coined the term Ajax, Jesse James Garrett explained that the following technologies are incorporated:\r\n<ul><li>HTML (or XHTML) and CSS for presentation</li><li>The Document Object Model (DOM) for dynamic display of and interaction with data</li><li>JSON or XML for the interchange of data, and XSLT for its manipulation</li><li>The XMLHttpRequest object for asynchronous communication</li><li>JavaScript to bring these technologies together</li></ul>\r\nSince then, however, there have been a number of developments in the technologies used in an Ajax application, and in the definition of the term Ajax itself. XML is no longer required for data interchange and, therefore, XSLT is no longer required for the manipulation of data. JavaScript Object Notation (JSON) is often used as an alternative format for data interchange, although other formats such as preformatted HTML or plain text can also be used. A variety of popular JavaScript libraries, including JQuery, include abstractions to assist in executing Ajax requests.\r\nAsynchronous HTML and HTTP (AHAH) involves using XMLHTTPRequest to retrieve (X)HTML fragments, which are then inserted directly into the Web page.","materialsDescription":" <span style=\"font-weight: bold;\">What Is AJAX?</span>\r\nAJAX is an acronym that stands for Asynchronous JavaScript and XML, and it describes a set of development techniques used for building websites and web applications. According to web developer and Skillcrush WordPress instructor Ann Cascarano, the best way to understand AJAX is to start with identifying its specific purpose in the web development process. AJAX’s core function is to update web content asynchronously (the “A” of AJAX), meaning a user’s web browser doesn’t need to reload an entire web page when only a small portion of content on the page needs to change.\r\nOne of the most ubiquitous examples of asynchronous updating is Google’s “Google Suggest” feature. When you enter a search query into Google’s search bar and the Google website automatically begins offering auto-complete options while you type, that’s AJAX in action. The content on the page changes (in this case, the auto-complete options in the search bar) without having to manually refresh the page (something that would make Google Suggest impractical to use). Features like Google Suggest are a fundamental part of contemporary web browsing, which points to how essential AJAX is in web development. In addition to Google Suggest, Cascarano says that AJAX is commonly used to update features like status and notification bars, online forms, comments sections, and surveys and polls. But what exactly are the “J” and “X” of AJAX and how do they make asynchronous updating possible?\r\n<span style=\"font-weight: bold;\">JavaScript and XML</span>\r\nAs mentioned above, the “J” in AJAX stands for JavaScript. JavaScript is a type of scripting language—coding languages used to automate website processes so web developers don’t have to individually program each instance of the process that appears on a page. In JavaScript’s case, it’s used specifically to create, add, and manage dynamic website content. In other words, after markup languages like HTML and CSS are used to build and display static web features (headers, fonts, paragraphs, etc.), JavaScript is then used to control features that require real time updates while a visitor is viewing a page (think interactive maps, animated graphics, scrolling video, jukeboxes, etc). Since JavaScript is in the business of updating page content without requiring viewers to manually reload entire pages, it’s a critical component for AJAX’s asynchronous updating.\r\nThe “X” in AJAX is XML (Extensible Markup Language). As its name suggests, XML is a markup language, which means it’s in the same family as languages like HTML and CSS. Markup languages are coding languages used to annotate parts of a web document that are intended to give web browsers instructions about how to understand, process, and display a web page, versus the actual text intended to be displayed on the page. While HTML and CSS focus on instructing how page content is displayed (paragraphs, headers, fonts, colors, etc.), XML is used to transfer data stored on the page to the browsers that view it. Individual computer systems are often incompatible with one another and can’t understand or interact with data formatted by a different system. XML allows developers to bypass this obstacle by storing data in plain text format between XML tags. By doing this, XML offers a way of storing, moving, and sharing data that isn’t dependent on a particular software or hardware system (something that’s crucial for the internet, where data needs to be available and understandable across all software and hardware platforms). RSS feeds—subscription web feeds that allow users to access content from blogs and news sources as they are updated in real time—are built with XML and are an example of the language’s practical data-sharing capabilities. But how does XML combine with JavaScript to form AJAX?\r\n<span style=\"font-weight: bold;\">How Does AJAX Work?</span>\r\nAccording to Cascarano, JavaScript and XML combine to make asynchronous updating happen through the use of something called an XMLHttpRequest object. When a user visits a web page designed to make use of AJAX and a prescribed event occurs (the user loads the page, clicks a button, fills out a form, etc.) JavaScript creates an XMLHttpRequest object, which then transfers data in an XML format between a web browser (the program being used to view the website) and a web server (the software or hardware where a website’s data is stored). The XMLHttpRequest object sends a request for updated page data to the web server, the server process the request, a response is created server-side and sent back to the browser, which then uses JavaScript to process the response and display it on the screen as updated content.\r\nTo recap: JavaScript automates the updating process, the request for updated content is formatted in XML to make it universally understandable, and JavaScript again kicks in to refresh the relevant content for the user viewing the page. Cascarano notes that the AJAX technique ignores extraneous page data and only handles requests for updated information and the updated information itself. This is really the heart of AJAX’s effectiveness, making websites and applications that use AJAX faster and more responsive for users.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_AJAX_Development.png","alias":"ajax-development"},"645":{"id":645,"title":"JavaScript development","description":" JavaScript, often abbreviated as JS, is a high-level, just-in-time compiled, object-oriented programming language that conforms to the ECMAScript specification. JavaScript has curly-bracket syntax, dynamic typing, prototype-based object-orientation, and first-class functions.\r\nAlongside HTML and CSS, JavaScript is one of the core technologies of the World Wide Web. JavaScript enables interactive web pages and is an essential part of web applications. The vast majority of websites use it, and major web browsers have a dedicated JavaScript engine to execute it.\r\nAs a multi-paradigm language, JavaScript supports event-driven, functional, and imperative (including object-oriented and prototype-based) programming styles. It has APIs for working with text, arrays, dates, regular expressions, and the DOM, but the language itself does not include any I/O, such as networking, storage, or graphics facilities. It relies upon the host environment in which it is embedded to provide these features.\r\nInitially only implemented client-side in web browsers, JavaScript engines are now embedded in many other types of host software, including server-side in web servers and databases, and in non-web programs such as word processors and PDF software, and in runtime environments that make JavaScript available for writing mobile and desktop applications, including desktop widgets.\r\nThe terms Vanilla JavaScript and Vanilla JS refer to JavaScript not extended by any frameworks or additional libraries. Scripts written in Vanilla JS are plain JavaScript code.\r\nAlthough there are similarities between JavaScript and Java, including language name, syntax, and respective standard libraries, the two languages are distinct and differ greatly in design. JavaScript was influenced by programming languages such as Self and Scheme. The JSON serialization format, used to store data structures in files or transmit them across networks, is based on JavaScript.\r\n&quot;JavaScript&quot; is a trademark of Oracle Corporation in the United States. It is used under license for technology invented and implemented by Netscape Communications and current entities such as the Mozilla Foundation.","materialsDescription":" <span style=\"font-weight: bold;\">What is JavaScript?</span>\r\nJavaScript is a client-side as well as a server-side scripting language that can be inserted into HTML pages and is understood by web browsers. JavaScript is also an Object-based Programming language.\r\n<span style=\"font-weight: bold;\">What are the differences between Java and JavaScript?</span>\r\nJava is a complete programming language. In contrast, JavaScript is a coded program that can be introduced to HTML pages. These two languages are not at all inter-dependent and are designed for different intent. Java is an object-oriented programming (OOPS) or structured programming languages like C++ or C whereas JavaScript is a client-side scripting language.\r\n<span style=\"font-weight: bold;\">Do I have to buy JavaScript?</span>\r\nNo--there is nothing to buy. The JavaScript interpreter is included in all major Internet Browsers--so as long as you have an Internet Browser, you're all set. JavaScript source files are written using an ordinary text editor, such as Notepad.\r\n<span style=\"font-weight: bold;\">What is JScript?</span>\r\nJScript is Microsoft's version of Netscape's JavaScript. Each Internet Browser vendor creates their own version of what is collectively known as JavaScript---however, the latest versions of these browsers are moving towards the ECMA Script standard.\r\n<span style=\"font-weight: bold;\">Who 'owns' JavaScript?</span>\r\nECMA governs the standard features of JavaScript---however, each vendor writes the code for their own versions of JavaScript.\r\n<span style=\"font-weight: bold;\">What are the features of JavaScript?</span>\r\n<ul><li>JavaScript is a lightweight, interpreted programming language.</li><li>JavaScript is designed for creating network-centric applications.</li><li>JavaScript is complementary to and integrated with Java.</li><li>JavaScript is complementary to and integrated with HTML.</li><li>JavaScript is open and cross-platform.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_JavaScript_development.png","alias":"javascript-development"},"661":{"id":661,"title":"Sharepoint Development","description":" SharePoint is a web-based collaborative platform that integrates with Microsoft Office. Launched in 2001, SharePoint is primarily sold as a document management and storage system, but the product is highly configurable and usage varies substantially among organizations.\r\nSharePoint infuses AI into the mobile app experience to keep you focused and productive while on the go. AI builds an understanding of what you work on, how you work, and how your colleagues' work relates to you. When you need expertise, content, or resources when you're on the go, SharePoint is a great place to start looking.\r\nSharePoint is comprised of a multipurpose set of technologies that has tight integration with Office 365 as well as handy document management capabilities.\r\nAccording to Microsoft, SharePoint is used by 78% of Fortune 500 companies. Between 2006 and 2011, Microsoft sold over 36.5 million user licenses.\r\nSharePoint is a collection of software products and components that includes:\r\n<ul><li>a set of web applications for organizing collaboration;</li><li>functionality for creating web portals;</li><li>module for searching information in documents and information systems;</li><li>workflow management functionality and enterprise-wide content management system;</li><li>module for creating forms for entering information;</li><li>functionality for business analysis.</li></ul>\r\nMicrosoft states that SharePoint has 190 million users across 200,000 customer organizations.","materialsDescription":" <span style=\"font-weight: bold;\">Why is Microsoft SharePoint important?</span>\r\nSharePoint’s core functions are\r\n<ul><li>a) to store documents in a more effective format than a regular folder system, and</li><li>b) bring an organization together so that everyone receives critical information that’s relevant to them.</li></ul>\r\nHere are some benefits your organization can get from using SharePoint:\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Context around documents and folders</span></span>\r\nA traditional document storage facility is usually a folder on a server somewhere. The reason why SharePoint is more effective than the traditional method is that it brings context around the folder itself by tracking versions of the document. For example, in a traditional folder setup, you can’t have a running version history for each document or see any changes to the file name. Whereas with SharePoint, there’s more information provided about the file. It’s not just some file sitting in a folder; it’s an evolving piece of information that has a history as well as context.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Enable constant communication with all staff</span></span>\r\nIn the past, you might send a group email and copy everyone. The problem with that approach is a lot of information gets ignored or even lost, so some people might not get the information they need. For example, maybe you lost a company document and you missed an important discussion. Or maybe you did read it but afterward, it was very difficult to find and reference that information. SharePoint brings collaboration to the table so that all staff can see the important information and communication accordingly.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Store all information in a central location</span></span>\r\nThis can range from things such as updates from the CEO to important meetings or events. SharePoint brings all the information to one internal place so staff can quickly find the information they need. Other use cases might be general warnings about particular customers or even incidents that everyone needs to be aware of. With SharePoint, simply post the message and everyone can access it from there. Forget email or announcement boards; simply post it on SharePoint.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Encourage collaboration</span></span>\r\nSharePoint is really designed around getting the organization into a central point where they can collaborate. This is particularly important for organizations that are not geographically connected. With some branches working in a very isolated format, SharePoint provides staff with the ability to connect with each other via a portal. Where in the past some staff might only interact with the company during a company meeting, SharePoint brings those people together so everyone can work together, all the time. Collaboration fosters innovation and builds a company culture that spawns creative ideas.\r\n<span style=\"font-weight: bold;\">What are the challenges of Microsoft SharePoint?</span>\r\n<span style=\"font-weight: bold;\">Support for certain industry standards.</span> SharePoint's records-management capabilities give it the ability to save documents for legal or historical reasons. This can be a challenge in some industries (medical and financial) where there are complex regulatory requirements for record-keeping. In those cases, you should consult a professional about an industry-specific solution.\r\n<span style=\"font-weight: bold;\">Customize out of the box with third-party solutions.</span> Some organizations won’t find what they need out of the box. A third-party solution can help you build something you want. This can be easily achieved if you work with an IT service provider that has SharePoint experience. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Sharepoint_Development.png","alias":"sharepoint-development"},"669":{"id":669,"title":"MySQL Development","description":" MySQL is an open-source relational database management system (RDBMS). Its name is a combination of &quot;My&quot;, the name of co-founder Michael Widenius's daughter, and &quot;SQL&quot;, the abbreviation for Structured Query Language.\r\nMySQL is free and open-source software under the terms of the GNU General Public License, and is also available under a variety of proprietary licenses. MySQL was owned and sponsored by the Swedish company MySQL AB, which was bought by Sun Microsystems (now Oracle Corporation). In 2010, when Oracle acquired Sun, Widenius forked the open-source MySQL project to create MariaDB.\r\nMySQL is a component of the LAMP web application software stack (and others), which is an acronym for Linux, Apache, MySQL, Perl/PHP/Python. MySQL is used by many database-driven web applications, including Drupal, Joomla, phpBB, and WordPress. MySQL is also used by many popular websites, including Facebook, Flickr, MediaWiki, Twitter, and YouTube.\r\nMySQL is written in C and C++. Its SQL parser is written in yacc, but it uses a home-brewed lexical analyzer. MySQL works on many system platforms, including AIX, BSDi, FreeBSD, HP-UX, eComStation, i5/OS, IRIX, Linux, macOS, Microsoft Windows, NetBSD, Novell NetWare, OpenBSD, OpenSolaris, OS/2 Warp, QNX, Oracle Solaris, Symbian, SunOS, SCO OpenServer, SCO UnixWare, Sanos and Tru64. A port of MySQL to OpenVMS also exists.\r\nThe MySQL server software itself and the client libraries use dual-licensing distribution. They are offered under GPL version 2, or a proprietary license.\r\nSupport can be obtained from the official manual. Free support additionally is available in different IRC channels and forums. Oracle offers paid support via its MySQL Enterprise products. They differ in the scope of services and in price. Additionally, a number of third party organisations exist to provide support and services, including MariaDB and Percona.\r\nMySQL has received positive reviews, and reviewers noticed it &quot;performs extremely well in the average case&quot; and that the &quot;developer interfaces are there, and the documentation (not to mention feedback in the real world via Web sites and the like) is very, very good&quot;. It has also been tested to be a &quot;fast, stable and true multi-user, multi-threaded sql database server&quot;.","materialsDescription":" <span style=\"font-weight: bold; \">What is MySQL?</span>\r\n<span style=\"font-style: italic; \">MySQL is a database management system.</span>\r\nA database is a structured collection of data. It may be anything from a simple shopping list or a picture gallery or the vast amounts of information in a corporate network. To add, access, and process data stored in a computer database, you need a database management system such as MySQL Server. Since computers are very good at handling large amounts of data, database management plays a central role in computing, as stand-alone utilities, or as parts of other applications.\r\n<span style=\"font-style: italic; \">MySQL is a relational database management system.</span>\r\nA relational database stores data in separate tables rather than putting all the data in one big storeroom. This adds speed and flexibility. The tables are linked by defined relations making it possible to combine data from several tables on request. The SQL part of &quot;MySQL&quot; stands for &quot;Structured Query Language&quot; the most common standardised language used to access databases.\r\nMySQL, the most popular Open Source SQL database, is developed and provided by MySQL AB. The MySQL web site ( http://www.mysql.com ) provides the latest information about MySQL software and MySQL AB.\r\n<span style=\"font-weight: bold;\">Why do I need MySQL?</span>\r\nIf you have any information such as products, dates, customers, pictures, or any data that is not static, a database is an efficient way to manage that information. Sites that contain message boards, guest books, dynamic galleries, contact lists, or online product information can greatly benefit by storing their information on our fast, reliable and secure database server.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_MySQL_Development.png","alias":"mysql-development"},"673":{"id":673,"title":"MS SQL Development","description":" Microsoft SQL Server is a relational database management system, or RDBMS, that supports a wide variety of transaction processing, business intelligence and analytics applications in corporate IT environments. It's one of the three market-leading database technologies, along with Oracle Database and IBM's DB2.\r\nLike other RDBMS technologies, SQL Server is primarily built around a row-based table structure that connects related data elements in different tables to one another, avoiding the need to redundantly store data in multiple places within a database. The relational model also provides referential integrity and other integrity constraints to maintain data accuracy; those checks are part of a broader adherence to the principles of atomicity, consistency, isolation, and durability - collectively known as the ACID properties and designed to guarantee that database transactions are processed reliably.\r\nThe advanced security features supported in all editions of Microsoft SQL Server starting with SQL Server 2016 SP1 include three technologies added to the 2016 release: Always Encrypted, which lets user update encrypted data without having to decrypt it first; row-level security, which enables data access to be controlled at the row level in database tables; and dynamic data masking, which automatically hides elements of sensitive data from users without full access privileges.","materialsDescription":" <span style=\"font-weight: bold;\">What is MS SQL?</span>\r\nMS SQL is short for Microsoft SQL Server. It is a relational web hosting database that is used to store web site information like blog posts or user information. MS SQL is the most popular type of database on Windows servers. It is not free but it has many advanced features that make it suitable for businesses.\r\n<span style=\"font-weight: bold;\">What are the features of MS SQL?</span>\r\nIn basic terms, an MS SQL database is capable of storing any type of data that you want. It will let you quickly store and retrieve information and multiple web site visitors can use it at one time. You will use SQL statements to accomplish all of this. In more technical terms, most versions of MS SQL have the following features:\r\n<ul><li>Buffer management</li><li>Logging and Transaction</li><li>Concurrency and locking</li><li>Replication services</li><li>Analysis services</li><li>Notification services</li><li>Integration services</li><li>Full-text search service</li><li>Stored procedures</li><li>Triggers</li><li>Views</li><li>Sub-SELECTs (i.e. nested SELECTs)</li></ul>\r\n<span style=\"font-weight: bold;\">What is MS SQL used for?</span>\r\nMS SQL is the database of choice for web applications on a Windows platform (using .NET or ASP). These languages make is extremely easy to connect to the MS SQL database. It is also used for many popular content management systems and other scripts.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_MS_SQL_Development.png","alias":"ms-sql-development"},"676":{"id":676,"title":"PostgreSQL Development","description":" PostgreSQL, also known as Postgres, is a free and open-source relational database management system (RDBMS) emphasizing extensibility and technical standards compliance. It is designed to handle a range of workloads, from single machines to data warehouses or Web services with many concurrent users. It is the default database for macOS Server, and is also available for Linux, FreeBSD, OpenBSD, and Windows.\r\nPostgreSQL features transactions with Atomicity, Consistency, Isolation, Durability (ACID) properties, automatically updatable views, materialized views, triggers, foreign keys, and stored procedures. PostgreSQL is developed by the PostgreSQL Global Development Group, a diverse group of many companies and individual contributors.\r\nPostgreSQL's developers pronounce PostgreSQL as /ˈpoʊstɡrɛs ˌkjuː ˈɛl/. It is abbreviated as Postgres because of ubiquitous support for the SQL standard among relational databases. Originally named POSTGRES, the name (Post Ingres) refers to the project's origins in that RDBMS that originated at University of California, Berkeley. After a review the PostgreSQL Core Team announced in 2007 that the product would continue to use the name PostgreSQL.\r\nPostgreSQL manages concurrency through multiversion concurrency control (MVCC), which gives each transaction a &quot;snapshot&quot; of the database, allowing changes to be made without affecting other transactions. This largely eliminates the need for read locks, and ensures the database maintains ACID principles. PostgreSQL offers three levels of transaction isolation: Read Committed, Repeatable Read and Serializable. Because PostgreSQL is immune to dirty reads, requesting a Read Uncommitted transaction isolation level provides read committed instead. PostgreSQL supports full serializability via the serializable snapshot isolation (SSI) method.\r\nPostgreSQL is available for the following operating systems: Linux (all recent distributions), 64-bit installers available for macOS (OS X) version 10.6 and newer – Windows (with installers available for 64-bit version; tested on latest versions and back to Windows 2012 R2, while for PostgreSQL version 10 and older a 32-bit installer is available and tested down to 32-bit Windows 2008 R1; compilable by e.g. Visual Studio, version 2013 up up to most recent 2019 version) – FreeBSD, OpenBSD, NetBSD, AIX, HP-UX, Solaris, and UnixWare; and not officially tested: DragonFly BSD, BSD/OS, IRIX, OpenIndiana, OpenSolaris, OpenServer, and Tru64 UNIX. Most other Unix-like systems could also work; most modern do support.\r\nPostgreSQL works on any of the following instruction set architectures: x86 and x86-64 on Windows and other operating systems; these are supported on other than Windows: IA-64 Itanium (external support for HP-UX), PowerPC, PowerPC 64, S/390, S/390x, SPARC, SPARC 64, ARMv8-A (64-bit) and older ARM (32-bit, including older such as ARMv6 in Raspberry Pi), MIPS, MIPSel, and PA-RISC. It was also known to work, but not tested in a while, on Alpha (dropped in 9.5), M68k, M32R, NS32k, and VAX. Beyond these, it is possible to build PostgreSQL for an unsupported CPU by disabling spinlocks.","materialsDescription":" <span style=\"font-weight: bold;\">What is PostgreSQL? How is it pronounced? What is Postgres?</span>\r\nPostgreSQL is pronounced Post-Gres-Q-L.\r\nPostgreSQL is an object-relational database system that has the features of traditional proprietary database systems with enhancements to be found in next-generation DBMS systems. PostgreSQL is free and the complete source code is available.\r\nPostgreSQL development is performed by a team of mostly volunteer developers spread throughout the world and communicating via the Internet. It is a community project and is not controlled by any company.\r\nPostgres is a widely-used nickname for PostgreSQL. It was the original name of the project at Berkeley and is strongly preferred over other nicknames. If you find 'PostgreSQL' hard to pronounce, call it 'Postgres' instead.\r\n<span style=\"font-weight: bold;\">Who controls PostgreSQL?</span>\r\nIf you are looking for a PostgreSQL gatekeeper, central committee, or controlling company, give up --- there isn't one. We do have a core committee and git committers, but these groups are more for administrative purposes than control. The project is directed by the community of developers and users, which anyone can join. All you need to do is subscribe to the mailing lists and participate in the discussions.\r\n<span style=\"font-weight: bold;\">Who is the PostgreSQL Global Development Group?</span>\r\nThe &quot;PGDG&quot; is an international, unincorporated association of individuals and companies who have contributed to the PostgreSQL project. The PostgreSQL Core Team generally act as spokespeople for the PGDG.\r\n<span style=\"font-weight: bold;\">Who is the PostgreSQL Core Team?</span>\r\nA committee of five to seven (currently six) senior contributors to PostgreSQL who do the following for the project: (a) set release dates, (b) handle confidential matters for the project, (c) act as spokespeople for the PGDG when required, and (d) arbitrate community decisions which are not settled by consensus. The current Core Team is listed on top of the contributor's page.\r\n<span style=\"font-weight: bold;\">What about the various PostgreSQL foundations?</span>\r\nWhile the PostgreSQL project utilizes non-profit corporations in the USA, Europe, Brazil, and Japan for fundraising and project coordination, these entities do not own the PostgreSQL code.\r\n<span style=\"font-weight: bold;\">What is the license of PostgreSQL?</span>\r\nPostgreSQL is distributed under a license similar to BSD and MIT. Basically, it allows users to do anything they want with the code, including reselling binaries without the source code. The only restriction is that you not hold us legally liable for problems with the software. There is also the requirement that this copyright appears in all copies of the software.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_PostgesSQL_Development.png","alias":"postgresql-development"},"729":{"id":729,"title":"IT Project Deployment Services","description":" Companies invest in projects for the implementation of IT systems that are consistent with the organization's values, with the goal of realizing a business vision, stable support for operational activities, and gaining competitive advantages. In this regard, technological projects are becoming increasingly large-scale, affecting more departments of the organization, and pose a risk to the company if the operation of information systems is disrupted.\r\nThe introduction of new IT requires the project team to carry out at least two principal stages:\r\n<ul><li>pre-project analysis of the enterprise, when, with the help of specialists in the proposed IP and specialists of the enterprise, compliance and discrepancies between the system and its future use is revealed. As a result of the survey, ways to eliminate inconsistencies are determined based on the initial assessment of the required resources and time. The survey is conducted using questions and answers, to some extent formalized, and special software tools that allow you to describe the processes of the system and the enterprise and compare them visually. No changes take place at the enterprise unless individual employees are distracted from their direct duties, which is both a virtue and a disadvantage of this approach;</li><li>trial implementation carried out on the most characteristic site of work. Based on this test work, a general assessment of future implementation is determined and a fundamental decision is made on the use of IP.</li></ul>\r\nThere is a lot of confusion and substitution of the concept of “project team” with the idea of ​​it as a “group”, “pack”, “family”, etc. There are several understandings that there is a modern “project team/group” and “integrated project team”, however, the fundamental characteristic of the team is that it does not exist outside the project. A team with all its human strengths and weaknesses is a necessary and inseparable element of any project. It is a developing element of the technology of the project and affects the project itself.\r\nThe project itself is not “done” - it is made by people, and where people are affected by the influence of biology, instincts, gender parameters, “conscious” and “unconscious”, etc. If people are in the organizational “system” (family, flock, group, team, etc.), systemic effects arise that should be foreseen in the formation of a set of people due to the competent selection, placement and development of the team in the right direction. This is not just an ordinary organizational question, but a question of the depth of understanding of the essence of the project, its management and the skill of the leader.","materialsDescription":" <span style=\"font-weight: bold;\">What is an IT project?</span>\r\nAn IT project is a project that includes work related to information technology.\r\n<span style=\"font-weight: bold;\">What is information technology?</span>\r\nInformation technology is a technology aimed at the creation, development and support of information systems.\r\n<span style=\"font-weight: bold;\">What are the main ideas underlying the project team model of an IT project?</span>\r\n<ul><li>interdependent and interrelated roles in a small group;</li><li>determination of the role, special mission and area of ​​responsibility for each member of the project team;</li><li>distributed project management and responsibility;</li><li>each is focused on the success of the project and is set to work throughout the project cycle;</li><li>communication between project team members is a key success factor;</li><li>users and training staff are included in the project team;</li><li>parallel engineering - parallel work of all team members on a project.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_Project_Deployment_Services.png","alias":"it-project-deployment-services"},"735":{"id":735,"title":"Installation and configuration","description":" Installation or setup is the act of making the system or program ready for execution. Because the process varies for each program and each computer, programs (including operating systems) often come with an installer, a specialized program responsible for doing whatever is needed for their installation. The configuration is an arrangement of functional units according to their nature, number, and chief characteristics. Often, configuration pertains to the choice of hardware, software, firmware, settings, and documentation. The configuration affects system function and performance.\r\nSome computer programs can be executed by simply copying them into a folder stored on a computer and executing them. Other programs are supplied in a form unsuitable for immediate execution and therefore need an installation procedure. Once installed, the program can be executed again and again, without the need to reinstall before each execution.\r\nCommon operations performed during software installations include:\r\n<ul><li>Making sure that necessary system requirements are met</li><li>Checking for existing versions of the software</li><li>Creating or updating program files and folders</li><li>Adding configuration data such as configuration files, Windows registry entries or environment variables</li><li>Making the software accessible to the user, for instance by creating links, shortcuts or bookmarks</li><li>Configuring components that run automatically, such as daemons or Windows services</li><li>Performing product activation</li><li>Updating the software versions</li></ul>\r\nThese operations may require some charges or be free of charge. In case of payment, installation costs means the costs connected and relevant to or incurred as a result of installing the drivers or the equipment in the customers' premises. ","materialsDescription":"<span style=\"font-weight: bold;\">What does &quot;Installation&quot; mean?</span>\r\nInstallation is the process of making hardware and/or software ready for use. Obviously, different systems require different types of installations. While certain installations are simple and straightforward and can be performed by non-professionals, others are more complex and time-consuming and may require the involvement of specialists.\r\n<span style=\"font-weight: bold; \">What does the &quot;Configuration&quot; mean?</span>\r\nThe way a system is set up, or the assortment of components that make up the system. Configuration can refer to either hardware or software, or the combination of both. For instance, a typical configuration for a PC consists of 32MB (megabytes) main memory, a floppy drive, a hard disk, a modem, a CD-ROM drive, a VGA monitor, and the Windows operating system.\r\nMany software products require that the computer have a certain minimum configuration. For example, the software might require a graphics display monitor and a video adapter, a particular microprocessor, and a minimum amount of main memory.\r\nWhen you install a new device or program, you sometimes need to configure it, which means to set various switches and jumpers (for hardware) and to define values of parameters (for software). For example, the device or program may need to know what type of video adapter you have and what type of printer is connected to the computer. Thanks to new technologies, such as plug-and-play, much of this configuration is performed automatically.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Installation_and_configuration.png","alias":"installation-and-configuration"},"739":{"id":739,"title":"Deployment and Integration Services","description":" The number of various solutions implemented by customers today is quite large. Often, the subsystems of the seemingly unified IT landscape are either weakly connected with each other, or the interaction between them is established in the mode of transferring files and data by mail or “from hand to hand”.\r\nWestern IT vendors, following a certain trend, offer the customer complete and unified solutions. Such blocks of subsystems solve a specific task and form separate IT centers, which also require the mutual integration of infrastructures. This, oddly enough, is even more difficult, as a complete solution does not allow to penetrate deeply and get access to the required information or control subsystems.\r\nNevertheless, the integration and interconnection of information flows can significantly simplify business processes and lead to an increase in the efficiency of interaction both inside and outside the company (with customers and partners).\r\nThe integration task itself is important for business, as it provides a qualitatively new level of services. This is especially important for companies where IT is the immediate tool for achieving business goals. But it is equally important to make integration optimal in the light of minimizing not only the cost of purchasing equipment and software but also preserving previous IT investments.","materialsDescription":" <span style=\"font-weight: bold; \">The main types of implementation and integration services offered by companies:</span>\r\n<ul><li>Designing IT architecture for integration solutions in the field of analytics, automation and monitoring of business processes;</li><li>Development and integration of network infrastructure subsystems, including scalable telecommunications equipment, server equipment and workstations;</li><li>Defining a single platform and developing a solution for integrating enterprise applications, data and business processes;</li><li>Implementation and maintenance of integrated integration solutions in the field of enterprise management (ERP-systems);</li><li>Implementation and maintenance of integration solutions in the field of accounting and analysis of sales and customer relations (CRM-system);</li><li>Implementation and maintenance of integration solutions in the field of accounting and financial analysis;</li><li>Impairment, testing and development of solutions for ensuring information security of a business.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Deployment_and_Integration_Services.png","alias":"deployment-and-integration-services"}},"branches":"Information Technology","companySizes":"101 to 500 Employees","companyUrl":"https://www.softwarium.com/","countryCodes":["CAN","UKR","USA"],"certifications":[],"isSeller":true,"isSupplier":true,"isVendor":true,"presenterCodeLng":"","seo":{"title":"Softwarium","keywords":"","description":" Softwarium is a software development outsourcing and custom software development services provider with development facilities in Ukraine tailored to the needs of small and medium-sized enterprises, with 10+ years of experience and 50+ satisfied clients in th","og:title":"Softwarium","og:description":" Softwarium is a software development outsourcing and custom software development services provider with development facilities in Ukraine tailored to the needs of small and medium-sized enterprises, with 10+ years of experience and 50+ satisfied clients in th","og:image":"https://old.roi4cio.com/uploads/roi/company/Softwarium_logo.jpg"},"eventUrl":"","vendorPartners":[{"vendor":"Microsoft","partnershipLevel":"","countries":"","partnersType":""}],"supplierPartners":[],"vendoredProducts":[{"id":2912,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Softwarium_logo.jpg","logo":true,"scheme":false,"title":"Softwarium Software Development","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"softwarium-software-development","companyTitle":"Softwarium","companyTypes":["supplier","vendor"],"companyId":4926,"companyAlias":"softwarium","description":"Softwarium can provide you with a turnkey package to create your own software development team in Ukraine. This dedicated, customized and secure offshore/nearshore software engineering team will be tailored to your specific IT and business practices, methodologies and culture, adhering at the same time to Softwarium’s internal processes and practices. This virtual extension of your organization will allow you to leverage vast reserves of highly qualified IT manpower and a robust infrastructure at a highly competitive cost.\r\nWith the highly competitive market proposing new sophisticated services nowadays a dedicated team service is attaining a very important role. Working solely on a selected project(s), a dedicated specialist is a professional to learn about the client's requirements and to meet them in the most efficient way.\r\nSoftware development can be rather a time-consuming process. Thanks to Softwarium’s dedicated team model, notable for its transparent process, efficient solutions and effective communication, the risk for you to pay extra money is significantly reduced.\r\nSoftwarium’s dedicated team model was developed to provide a completely exclusive approach to your needs and maximum cost efficiency for your business. You can monitor progress via any communication media and online tracking tools and have complete control over the process. Softwarium’s dedicated team model is designed to create a framework that ensures successful long-term relationships with customers.\r\nEach engagement contract for the dedicated team services is developed according to the client's requirements to provide the best cost effective solution for any given project. There are different ways for you to set up a dedicated team with Softwarium:\r\n<ul><li>Start from a fixed-price project and evaluate our quality and management capabilities;</li><li>Start on a time &amp; material model and rate our performance;</li><li>You can also cautiously grow a team starting at a minimum of one member.</li></ul>\r\nDedicated team is our primary type of service and we do our best to forge and preserve a long-term working relationship with every one of our clients.","shortDescription":"Softwarium has developed a comprehensive service model that brings offshore/nearshore outsourcing within reach of small- and medium-sized organizations on a budget.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":17,"sellingCount":17,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Softwarium Software Development","keywords":"","description":"Softwarium can provide you with a turnkey package to create your own software development team in Ukraine. This dedicated, customized and secure offshore/nearshore software engineering team will be tailored to your specific IT and business practices, methodolo","og:title":"Softwarium Software Development","og:description":"Softwarium can provide you with a turnkey package to create your own software development team in Ukraine. This dedicated, customized and secure offshore/nearshore software engineering team will be tailored to your specific IT and business practices, methodolo","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Softwarium_logo.jpg"},"eventUrl":"","translationId":2913,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":601,"title":"Custom Software Development","alias":"custom-software-development","description":" Custom software (also known as bespoke software or tailor-made software) is software that organization for some specific organization or another user. As such, it can be contrasted with the use of software packages developed for the mass market, such as commercial off-the-shelf (COTS) software, or existing free software.\r\nSince custom software is developed for a single customer it can accommodate that customer's particular preferences and expectations. Custom software may be developed in an iterative process, allowing all nuances and possible hidden risks to be taken into account, including issues which were not mentioned in the original requirement specifications (which are, as a rule, never perfect). In particular, the first phase in the software development process may involve many departments, materchode including marketing, engineering, research and development and general management.\r\nLarge companies commonly use custom software for critical functions, including content management, inventory management, customer management, human resource management, or otherwise to fill the gaps present in the existing software packages. Often such software is legacy software, developed before COTS or free software packages offering the required functionality became available.\r\nCustom software development is often considered expensive compared to off-the-shelf solutions or products. This can be true if one is speaking of typical challenges and typical solutions. However, it is not always true. In many cases, COTS software requires customization to correctly support the buyer's operations. The cost and delay of COTS customization can even add up to the expense of developing custom software. Cost is not the only consideration, however, as the decision to opt for custom software often includes the requirement for the purchaser to own the source code, to secure the possibility of future development or modifications to the installed system.\r\nAdditionally, COTS comes with upfront license costs which vary enormously but sometimes run into the millions (in terms of dollars). Furthermore, the big software houses that release COTS products revamp their product very frequently. Thus a particular customization may need to be upgraded for compatibility every two to four years. Given the cost of customization, such upgrades also turn out to be expensive, as a dedicated product release cycle will have to be earmarked for them.\r\nThe decision to build custom software or go for a COTS implementation would usually rest on one or more of the following factors:\r\n<ul><li>Finances - both cost and benefit: The upfront license cost for COTS products mean that a thorough cost-benefit analysis of the business case needs to be done. However it is widely known that large custom software projects cannot fix all three of scope, time/cost and quality constant, so either the cost or the benefits of a custom software project will be subject to some degree of uncertainty - even disregarding the uncertainty around the business benefits of a feature that is successfully implemented.</li><li>Supplier - In the case of COTS, is the supplier likely to remain in business long, and will there be adequate support and customization available? Alternatively, will there be a realistic possibility of getting support and customization from third parties? In the case of custom software, software development may be outsourced or done in-house. If it is outsourced, the question is: is the supplier reputable, and do they have a good track record?</li><li>Time to market: COTS products usually have a quicker time to market</li><li>Size of implementation: COTS comes with standardization of business processes and reporting. For a global or national organization, these can bring in gains in cost savings, efficiency and productivity, if the branch offices are all willing and able to use the same COTS without heavy customizations (which is not always a given).</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">Why is custom software such a large investment?</span>\r\nBuilding a custom web application is a time-consuming endeavor. It takes time to learn the processes of your business, to gather requirements, to flesh out your needs, and to build the software. Put simply, time is money.\r\nWhile it’s a large investment, by investing in custom software, you’ll own the code instead of having a long-term licensing agreement with another software company.\r\n<span style=\"font-weight: bold;\">How could my business benefit from custom software?</span>\r\nA custom business software solution increases process efficiency through process automation. When business processes are properly automated, they minimize the waste in time and resources that the original processes contained.\r\nThink of it this way: with software that already exists, you have to modify your process to meet software capabilities. With custom software, you can build a system around the existing processes you have in place. You took a lot of time to develop those processes, so why should you revamp your business?\r\n<span style=\"font-weight: bold;\">What is IP and how important is it that I own it?</span>\r\nIP stands for Intellectual Property. When you deal with anything creative, you have to think about copyright and the intellectual property on that work and that includes the creation of software code.\r\nThis gets back to the question of buying vs. building. If there is an existing solution that can suit your needs just fine, then it makes sense to buy, but the software developer owns the code and you are basically licensing the software from there. However, if you need a specialized solution that is customized to your needs and decide to go the custom development route, then the question of who owns the code is an important one.\r\n<span style=\"font-weight: bold;\">I’m thinking about hiring someone offshore; what should I watch out for?</span>\r\nIn short, everything. Language barriers and lack of proximity lead to breakdowns in communication and quality. Do yourself a favor and stay local.\r\nOn a related note, if you’re thinking about hiring for the position internally, think about this: it takes around three people to complete a successful custom software project. If you hire someone internally, their salary might cost what it would take to build with us, and you get a whole team when you work with us. Plus, if your software developer decides to leave, they take their knowledge with them. If one of our team members leave, our whole team shares the knowledge so you’re not left in the dark.\r\n<span style=\"font-weight: bold;\">If things don’t go well, am I sunk?</span>\r\nWe make communication and transparency are top priorities so this doesn’t happen. Right out of the gate we work hard to make sure that not only the project is a good fit, but the relationship with the client is as well. Through each step of the process and the build, we keep you in the loop weekly so you know what to expect and what is happening, but a good development company should have places in their process/relationship where you can cleanly exit. Make sure you know what the process is for leaving and what those different ‘leaving’ options are.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Custom_Software_Development.png"},{"id":32,"title":"IT outsourcing","alias":"it-outsourcing","description":"<span style=\"font-weight: bold; \">IT outsourcing</span> is the use of external service providers to effectively deliver IT-enabled business process, application service and infrastructure solutions for business outcomes.\r\nOutsourcing, which also includes utility services, software as a service and cloud-enabled outsourcing, helps clients to develop the right sourcing strategies and vision, select the right IT service providers, structure the best possible contracts, and govern deals for sustainable win-win relationships with external providers.\r\nOutsourcing can enable enterprises to reduce costs, accelerate time to market, and take advantage of external expertise, assets and/or intellectual property. IT outsourcing can be implemented both ways: outsides or within the country. \r\nIT outsourcing vendors can provide either a fully managed service, meaning they take full responsibility of all IT maintenance and support, or they can provide additional support for an internal IT team when needed, which is known as co-sourced IT support. A company using IT outsourcing can choose to use one provider for all their IT functions or split the work among multiple providers. \r\n<span style=\"font-weight: bold;\">Specific IT services typically outsourced include:</span>\r\n<ul><li>Application development</li><li>Web hosting</li><li>Application support</li><li>Database development</li><li>Telecommunications</li><li>Networking</li><li>Disaster recovery</li><li>Security</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Reasons for Outsourcing</span></p>\r\n<span style=\"font-weight: bold; \">To Reduce Cost.</span> More often than not, outsourcing means saving money. This is often due to lower labor costs, cheaper infrastructure, or an advantageous tax system in the outsourcing location.<br /><span style=\"font-weight: bold; \">To Access Skills That Are Unavailable Locally.</span> Resources that are scarce at home can sometimes be found in abundance elsewhere, meaning you can easily reach them through outsourcing.<br /><span style=\"font-weight: bold; \">To Better Use Internal Resources</span>. By delegating some of your business processes to a third party, you’ll give your in-house employees the opportunity to focus on more meaningful tasks.<br /><span style=\"font-weight: bold; \">To Accelerate Business Processes.</span> When you stop wasting time on mundane, time-consuming processes, you’ll be able to move forward with your core offering a lot faster.<br /><span style=\"font-weight: bold; \">To Share Risks.</span> When you delegate a part of non-focus functionality by outsourcing it to a third-party vendor, you give away the responsibility and related risks.","materialsDescription":"<h3 class=\"align-center\">What are the Types of IT Outsourcing?</h3>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Project-Based Model.</span> The client hires a team to implement the part of work that is already planned and defined. The project manager from the outsourced team carries full responsibility for the quality and performance of the project.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Dedicated Team Model.</span> The client hires a team that will create a project for them, and they will work only on that project. Unlike the project-based model, a dedicated team is more engaged in your project. In this model, an outsourced team becomes your technical and product advisor. So it can offer ideas and suggest alternative solutions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Outstaff Model.</span> It's a type of outsourcing in IT when you don't need a full-fledged development team and hire separate specialists. Sometimes the project requires finding a couple of additional professionals, and you're free to hire outstaff workers to cover that scope of work.</p>\r\n<h3 class=\"align-center\"><span style=\"font-weight: bold; \">What are IT Outsourcing examples?</span></h3>\r\nThe individual or company that becomes your outsourcing partner can be located anywhere in the world — one block away from your office or on another continent.\r\nA Bay Area-based startup partnering with an app development team in Utah and a call center in the Philippines, or a UK-based digital marketing agency hiring a Magento developer from Ukraine are both examples of outsourcing.\r\n<h3 class=\"align-center\">Why You Should Use IT Outsourcing</h3>\r\nNow that you know what IT outsourcing is, its models, and types, it's time to clarify why you need to outsource and whether you really need it. Let's go over a few situations that suggest when to opt for IT outsourcing.\r\n<ul><li><span style=\"font-weight: bold;\">You are a domain expert with idea</span></li></ul>\r\nIf you're an industry expert with the idea that solves a real problem, IT outsourcing is your choice. In this case, your main goal is to enter the market and test the solution fast. An outsourced team will help you validate the idea, build an MVP to check the hypothesis, and implement changes in your product according to market needs. It saves you money, time and lets you reach the goal.\r\n<ul><li><span style=\"font-weight: bold;\">You have an early-stage startup</span></li></ul>\r\nIt's a common case that young startups spend money faster than they get a solid team and a ready-to-market product. The Failory found that financial problems are the 3rd reason why startup fails. So it makes more sense to reduce costs by hiring an outsourced team of professionals while your business lives on investor's money. You may employ a full-cycle product development studio covering all the blind spots and bringing your product to life.\r\n<ul><li><span style=\"font-weight: bold;\">You need a technical support</span></li></ul>\r\nEven if you already have a ready solution, but it demands some technical improvements – frameworks for backend components, new language, integrations with enterprise software, UX&amp;UI design – it makes more sense to find an experienced partner. There are many functions that IT outsourcing can cover, and again it saves you the time you'd otherwise spend on looking for qualified staff.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_outsourcing.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"suppliedProducts":[{"id":3593,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/microsoft.png","logo":true,"scheme":false,"title":"Microsoft Defender Advanced Threat Protection (ATP)","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-defender-advanced-threat-protection-atp","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"<span style=\"font-weight: bold; \">Microsoft Defender Advanced Threat Protection (ATP)</span> is a complete security solution.\r\n<span style=\"font-weight: bold; \">Agentless, cloud-powered</span>\r\nNo additional deployment or infrastructure. No delays or update compatibility issues. Always up to date.\r\n<span style=\"font-weight: bold; \">Unparalleled optics</span>\r\nBuilt into Windows 10 for deeper insights. Exchanges signals with the Microsoft Intelligent Security Graph.\r\n<span style=\"font-weight: bold; \">Automated security</span>\r\nTake your security to a new level, by going from alert to remediation in minutes – at scale.\r\n<span style=\"font-weight: bold; \">Synchronized defense</span>\r\nMicrosoft 365 shares detection and exploration – across devices, identities and information – to speed up response and recovery.\r\n\r\n<span style=\"font-weight: bold; \">Announcing Threat &amp; Vulnerability Management</span>\r\nThreat and Vulnerability Management is a new capability within Microsoft Defender ATP designed to empower security teams to discover, prioritize and remediate vulnerabilities, and misconfigurations.<br /><span style=\"font-weight: bold; \">Microsoft Threat Experts</span>\r\nMicrosoft Threat Experts further empowers your Security Operations Centers by providing them with deep knowledge, expert level threat monitoring, analysis, and support to identify critical threats in your unique environment.\r\n<span style=\"font-weight: bold; \">Automation: From alert to remediation in minutes - at scale</span>\r\nAutomatically investigate alerts and remediate complex threats in minutes. Applies industry best practices and intelligent decision-making algorithms to determine whether a threat - file or fileless - is active and what action to take.\r\n<span style=\"font-weight: bold; \">Protect your business from advanced threats</span>\r\nThrough the power of the cloud, machine learning and behavior analytics, Microsoft Defender ATP provides connected pre-breach protection.\r\n<span style=\"font-weight: bold;\">Innovative Endpoint Detection and Response (EDR)</span>\r\nCyber attacks remain a serious threat. Microsoft Defender ATP detects network attacks and data breaches, and gives you the insights and tools to close incidents quickly.","shortDescription":"Microsoft Defender Advanced Threat Protection (ATP) is a unified platform for preventative protection, post-breach detection, automated investigation, and response.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":12,"sellingCount":9,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Defender Advanced Threat Protection (ATP)","keywords":"","description":"<span style=\"font-weight: bold; \">Microsoft Defender Advanced Threat Protection (ATP)</span> is a complete security solution.\r\n<span style=\"font-weight: bold; \">Agentless, cloud-powered</span>\r\nNo additional deployment or infrastructure. No delays or update co","og:title":"Microsoft Defender Advanced Threat Protection (ATP)","og:description":"<span style=\"font-weight: bold; \">Microsoft Defender Advanced Threat Protection (ATP)</span> is a complete security solution.\r\n<span style=\"font-weight: bold; \">Agentless, cloud-powered</span>\r\nNo additional deployment or infrastructure. No delays or update co","og:image":"https://old.roi4cio.com/fileadmin/user_upload/microsoft.png"},"eventUrl":"","translationId":3594,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":838,"title":"Endpoint Detection and Response","alias":"endpoint-detection-and-response","description":"Endpoint Detection and Response (EDR) is a cybersecurity technology that addresses the need for continuous monitoring and response to advanced threats. It is a subset of endpoint security technology and a critical piece of an optimal security posture. EDR differs from other endpoint protection platforms (EPP) such as antivirus (AV) and anti-malware in that its primary focus isn't to automatically stop threats in the pre-execution phase on an endpoint. Rather, EDR is focused on providing the right endpoint visibility with the right insights to help security analysts discover, investigate and respond to very advanced threats and broader attack campaigns stretching across multiple endpoints. Many EDR tools, however, combine EDR and EPP.\r\nWhile small and mid-market organizations are increasingly turning to EDR technology for more advanced endpoint protection, many lack the resources to maximize the benefits of the technology. Utilizing advanced EDR features such as forensic analysis, behavioral monitoring and artificial intelligence (AI) is labor and resource intensive, requiring the attention of dedicated security professionals.\r\nA managed endpoint security service combines the latest technology, an around-the-clock team of certified CSOC experts and up-to-the-minute industry intelligence for a cost-effective monthly subscription. Managed services can help reduce the day-to-day burden of monitoring and responding to alerts, enhance security orchestration and automation (SOAR) and improve threat hunting and incident response.","materialsDescription":"<span style=\"font-weight: bold; \">What is Endpoint detection and response (EDR)?</span>\r\nEndpoint detection and response is an emerging technology that addresses the need for continuous monitoring and response to advanced threats. One could even make the argument that endpoint detection and response is a form of advanced threat protection.\r\n<span style=\"font-weight: bold;\">What are the Key Aspects of EDR Security?</span>\r\nAccording to Gartner, effective EDR must include the following capabilities:\r\n<ul><li>Incident data search and investigation</li><li>Alert triage or suspicious activity validation</li><li>Suspicious activity detection</li><li>Threat hunting or data exploration</li><li>Stopping malicious activity</li></ul>\r\n<span style=\"font-weight: bold;\">What to look for in an EDR Solution?</span>\r\nUnderstanding the key aspects of EDR and why they are important will help you better discern what to look for in a solution. It’s important to find EDR software that can provide the highest level of protection while requiring the least amount of effort and investment — adding value to your security team without draining resources. Here are the six key aspects of EDR you should look for:\r\n<span style=\"font-weight: bold;\">1. Visibility:</span> Real-time visibility across all your endpoints allows you to view adversary activities, even as they attempt to breach your environment and stop them immediately.\r\n<span style=\"font-weight: bold;\">2. Threat Database:</span> Effective EDR requires massive amounts of telemetry collected from endpoints and enriched with context so it can be mined for signs of attack with a variety of analytic techniques.\r\n<span style=\"font-weight: bold;\">3. Behavioral Protection:</span> Relying solely on signature-based methods or indicators of compromise (IOCs) lead to the “silent failure” that allows data breaches to occur. Effective endpoint detection and response requires behavioral approaches that search for indicators of attack (IOAs), so you are alerted of suspicious activities before a compromise can occur.\r\n<span style=\"font-weight: bold;\">4. Insight and Intelligence:</span> An endpoint detection and response solution that integrates threat intelligence can provide context, including details on the attributed adversary that is attacking you or other information about the attack.\r\n<span style=\"font-weight: bold;\">5. Fast Response:</span> EDR that enables a fast and accurate response to incidents can stop an attack before it becomes a breach and allow your organization to get back to business quickly.\r\n<span style=\"font-weight: bold;\">6. Cloud-based Solution:</span> Having a cloud-based endpoint detection and response solution is the only way to ensure zero impact on endpoints while making sure capabilities such as search, analysis and investigation can be done accurately and in real time.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/hgghghg.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4796,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/microsoft_scsm.png","logo":true,"scheme":false,"title":"Microsoft System Center Service Manager (SCSM)","vendorVerified":0,"rating":"0.00","implementationsCount":2,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-system-center-service-manager-scsm","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"Microsoft System Center 2012 Service Manager (SCSM 2012) is a management product in the System Center 2012 suite that can help an enterprise automate and adapt its IT service management. SCSM includes built-in processes that address situations enterprises will come across, such as changing control, managing assets' lifecycles and resolving problems and incidents as they occur. The SCSM 2012 application consists of three tiers: a console, a data access module and a database.<br />Enterprises must take two important factors into consideration before deploying SCSM 2012. First, they must create and identify a domain account to use when setting up Service Manager. Second, they must create a user group in Active Directory Domain Services.<br />There a number of ways to deploy SCSM 2012, but there are three deployment options that receive the most attention: one virtual computer and one physical computer; two computers to host the management server and database; and four computers to host the management server and database.<br /><br />","shortDescription":"Microsoft System Center Service Manager is designed to improve and simplify IT support operations.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":7,"sellingCount":13,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft System Center Service Manager (SCSM)","keywords":"","description":"Microsoft System Center 2012 Service Manager (SCSM 2012) is a management product in the System Center 2012 suite that can help an enterprise automate and adapt its IT service management. SCSM includes built-in processes that address situations enterprises will","og:title":"Microsoft System Center Service Manager (SCSM)","og:description":"Microsoft System Center 2012 Service Manager (SCSM 2012) is a management product in the System Center 2012 suite that can help an enterprise automate and adapt its IT service management. SCSM includes built-in processes that address situations enterprises will","og:image":"https://old.roi4cio.com/fileadmin/user_upload/microsoft_scsm.png"},"eventUrl":"","translationId":4797,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":34,"title":"ITSM - IT Service Management","alias":"itsm-it-service-management","description":"<span style=\"font-weight: bold; \">IT service management (ITSM)</span> is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users. ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li>&nbsp;&nbsp;&nbsp; Lower costs for IT operations</li><li>&nbsp;&nbsp;&nbsp; Higher returns on IT investments</li><li>&nbsp;&nbsp;&nbsp; Minimal service outages</li><li>&nbsp;&nbsp;&nbsp; Ability to establish well-defined, repeatable, and manageable IT processes</li><li>&nbsp;&nbsp;&nbsp; Efficient analysis of IT problems to reduce repeat incidents</li><li>&nbsp;&nbsp;&nbsp; Improved efficiency of IT help desk teams</li><li>&nbsp;&nbsp;&nbsp; Well-defined roles and responsibilities</li><li>&nbsp;&nbsp;&nbsp; Clear expectations on service levels and service availability</li><li>&nbsp;&nbsp;&nbsp; Risk-free implementation of IT changes</li><li>&nbsp;&nbsp;&nbsp; Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the &quot;needs&quot; primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. Check Gartner's magic quadrant and other analyst reports, along with product and support reviews to ensure that the said tool provides good customer support.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ITSM.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4842,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/orchestrator_20121.jpg","logo":true,"scheme":false,"title":"Microsoft System Center Orchestrator","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-system-center-orchestrator","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"Microsoft System Center Orchestrator is a workflow automation software product that allows administrators to automate the monitoring and deployment of data center resources.<br /><br />Microsoft System Center Orchestrator was introduced as part of the Microsoft System Center 2012 suite as a rebranding of Microsoft’s previous workflow automation software, Opalis vNext. Orchestrator uses a drag and drop graphical interface to allow admins to define run books. Orchestrator translates these visual representations into .NET scripts, PowerShell or SSH commands to automate workflows. It is capable of managing multiple operating systems and can also handle VMware- and Citrix-based workflows.<br /><br />Microsoft offers add-ons for System Center Orchestrator that extend its functionality, including the Microsoft System Center 2012 Orchestrator Integration Toolkit and the Microsoft System Center 2012 Orchestrator Integration Pack.","shortDescription":"Microsoft System Center Orchestrator is a workflow automation software product that allows administrators to automate the monitoring and deployment of data center resources.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":20,"sellingCount":13,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft System Center Orchestrator","keywords":"","description":"Microsoft System Center Orchestrator is a workflow automation software product that allows administrators to automate the monitoring and deployment of data center resources.<br /><br />Microsoft System Center Orchestrator was introduced as part of the Microsof","og:title":"Microsoft System Center Orchestrator","og:description":"Microsoft System Center Orchestrator is a workflow automation software product that allows administrators to automate the monitoring and deployment of data center resources.<br /><br />Microsoft System Center Orchestrator was introduced as part of the Microsof","og:image":"https://old.roi4cio.com/fileadmin/user_upload/orchestrator_20121.jpg"},"eventUrl":"","translationId":4843,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":34,"title":"ITSM - IT Service Management","alias":"itsm-it-service-management","description":"<span style=\"font-weight: bold; \">IT service management (ITSM)</span> is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users. ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li>&nbsp;&nbsp;&nbsp; Lower costs for IT operations</li><li>&nbsp;&nbsp;&nbsp; Higher returns on IT investments</li><li>&nbsp;&nbsp;&nbsp; Minimal service outages</li><li>&nbsp;&nbsp;&nbsp; Ability to establish well-defined, repeatable, and manageable IT processes</li><li>&nbsp;&nbsp;&nbsp; Efficient analysis of IT problems to reduce repeat incidents</li><li>&nbsp;&nbsp;&nbsp; Improved efficiency of IT help desk teams</li><li>&nbsp;&nbsp;&nbsp; Well-defined roles and responsibilities</li><li>&nbsp;&nbsp;&nbsp; Clear expectations on service levels and service availability</li><li>&nbsp;&nbsp;&nbsp; Risk-free implementation of IT changes</li><li>&nbsp;&nbsp;&nbsp; Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the &quot;needs&quot; primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. Check Gartner's magic quadrant and other analyst reports, along with product and support reviews to ensure that the said tool provides good customer support.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ITSM.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":2912,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Softwarium_logo.jpg","logo":true,"scheme":false,"title":"Softwarium Software Development","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"softwarium-software-development","companyTitle":"Softwarium","companyTypes":["supplier","vendor"],"companyId":4926,"companyAlias":"softwarium","description":"Softwarium can provide you with a turnkey package to create your own software development team in Ukraine. This dedicated, customized and secure offshore/nearshore software engineering team will be tailored to your specific IT and business practices, methodologies and culture, adhering at the same time to Softwarium’s internal processes and practices. This virtual extension of your organization will allow you to leverage vast reserves of highly qualified IT manpower and a robust infrastructure at a highly competitive cost.\r\nWith the highly competitive market proposing new sophisticated services nowadays a dedicated team service is attaining a very important role. Working solely on a selected project(s), a dedicated specialist is a professional to learn about the client's requirements and to meet them in the most efficient way.\r\nSoftware development can be rather a time-consuming process. Thanks to Softwarium’s dedicated team model, notable for its transparent process, efficient solutions and effective communication, the risk for you to pay extra money is significantly reduced.\r\nSoftwarium’s dedicated team model was developed to provide a completely exclusive approach to your needs and maximum cost efficiency for your business. You can monitor progress via any communication media and online tracking tools and have complete control over the process. Softwarium’s dedicated team model is designed to create a framework that ensures successful long-term relationships with customers.\r\nEach engagement contract for the dedicated team services is developed according to the client's requirements to provide the best cost effective solution for any given project. There are different ways for you to set up a dedicated team with Softwarium:\r\n<ul><li>Start from a fixed-price project and evaluate our quality and management capabilities;</li><li>Start on a time &amp; material model and rate our performance;</li><li>You can also cautiously grow a team starting at a minimum of one member.</li></ul>\r\nDedicated team is our primary type of service and we do our best to forge and preserve a long-term working relationship with every one of our clients.","shortDescription":"Softwarium has developed a comprehensive service model that brings offshore/nearshore outsourcing within reach of small- and medium-sized organizations on a budget.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":17,"sellingCount":17,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Softwarium Software Development","keywords":"","description":"Softwarium can provide you with a turnkey package to create your own software development team in Ukraine. This dedicated, customized and secure offshore/nearshore software engineering team will be tailored to your specific IT and business practices, methodolo","og:title":"Softwarium Software Development","og:description":"Softwarium can provide you with a turnkey package to create your own software development team in Ukraine. This dedicated, customized and secure offshore/nearshore software engineering team will be tailored to your specific IT and business practices, methodolo","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Softwarium_logo.jpg"},"eventUrl":"","translationId":2913,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":601,"title":"Custom Software Development","alias":"custom-software-development","description":" Custom software (also known as bespoke software or tailor-made software) is software that organization for some specific organization or another user. As such, it can be contrasted with the use of software packages developed for the mass market, such as commercial off-the-shelf (COTS) software, or existing free software.\r\nSince custom software is developed for a single customer it can accommodate that customer's particular preferences and expectations. Custom software may be developed in an iterative process, allowing all nuances and possible hidden risks to be taken into account, including issues which were not mentioned in the original requirement specifications (which are, as a rule, never perfect). In particular, the first phase in the software development process may involve many departments, materchode including marketing, engineering, research and development and general management.\r\nLarge companies commonly use custom software for critical functions, including content management, inventory management, customer management, human resource management, or otherwise to fill the gaps present in the existing software packages. Often such software is legacy software, developed before COTS or free software packages offering the required functionality became available.\r\nCustom software development is often considered expensive compared to off-the-shelf solutions or products. This can be true if one is speaking of typical challenges and typical solutions. However, it is not always true. In many cases, COTS software requires customization to correctly support the buyer's operations. The cost and delay of COTS customization can even add up to the expense of developing custom software. Cost is not the only consideration, however, as the decision to opt for custom software often includes the requirement for the purchaser to own the source code, to secure the possibility of future development or modifications to the installed system.\r\nAdditionally, COTS comes with upfront license costs which vary enormously but sometimes run into the millions (in terms of dollars). Furthermore, the big software houses that release COTS products revamp their product very frequently. Thus a particular customization may need to be upgraded for compatibility every two to four years. Given the cost of customization, such upgrades also turn out to be expensive, as a dedicated product release cycle will have to be earmarked for them.\r\nThe decision to build custom software or go for a COTS implementation would usually rest on one or more of the following factors:\r\n<ul><li>Finances - both cost and benefit: The upfront license cost for COTS products mean that a thorough cost-benefit analysis of the business case needs to be done. However it is widely known that large custom software projects cannot fix all three of scope, time/cost and quality constant, so either the cost or the benefits of a custom software project will be subject to some degree of uncertainty - even disregarding the uncertainty around the business benefits of a feature that is successfully implemented.</li><li>Supplier - In the case of COTS, is the supplier likely to remain in business long, and will there be adequate support and customization available? Alternatively, will there be a realistic possibility of getting support and customization from third parties? In the case of custom software, software development may be outsourced or done in-house. If it is outsourced, the question is: is the supplier reputable, and do they have a good track record?</li><li>Time to market: COTS products usually have a quicker time to market</li><li>Size of implementation: COTS comes with standardization of business processes and reporting. For a global or national organization, these can bring in gains in cost savings, efficiency and productivity, if the branch offices are all willing and able to use the same COTS without heavy customizations (which is not always a given).</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">Why is custom software such a large investment?</span>\r\nBuilding a custom web application is a time-consuming endeavor. It takes time to learn the processes of your business, to gather requirements, to flesh out your needs, and to build the software. Put simply, time is money.\r\nWhile it’s a large investment, by investing in custom software, you’ll own the code instead of having a long-term licensing agreement with another software company.\r\n<span style=\"font-weight: bold;\">How could my business benefit from custom software?</span>\r\nA custom business software solution increases process efficiency through process automation. When business processes are properly automated, they minimize the waste in time and resources that the original processes contained.\r\nThink of it this way: with software that already exists, you have to modify your process to meet software capabilities. With custom software, you can build a system around the existing processes you have in place. You took a lot of time to develop those processes, so why should you revamp your business?\r\n<span style=\"font-weight: bold;\">What is IP and how important is it that I own it?</span>\r\nIP stands for Intellectual Property. When you deal with anything creative, you have to think about copyright and the intellectual property on that work and that includes the creation of software code.\r\nThis gets back to the question of buying vs. building. If there is an existing solution that can suit your needs just fine, then it makes sense to buy, but the software developer owns the code and you are basically licensing the software from there. However, if you need a specialized solution that is customized to your needs and decide to go the custom development route, then the question of who owns the code is an important one.\r\n<span style=\"font-weight: bold;\">I’m thinking about hiring someone offshore; what should I watch out for?</span>\r\nIn short, everything. Language barriers and lack of proximity lead to breakdowns in communication and quality. Do yourself a favor and stay local.\r\nOn a related note, if you’re thinking about hiring for the position internally, think about this: it takes around three people to complete a successful custom software project. If you hire someone internally, their salary might cost what it would take to build with us, and you get a whole team when you work with us. Plus, if your software developer decides to leave, they take their knowledge with them. If one of our team members leave, our whole team shares the knowledge so you’re not left in the dark.\r\n<span style=\"font-weight: bold;\">If things don’t go well, am I sunk?</span>\r\nWe make communication and transparency are top priorities so this doesn’t happen. Right out of the gate we work hard to make sure that not only the project is a good fit, but the relationship with the client is as well. Through each step of the process and the build, we keep you in the loop weekly so you know what to expect and what is happening, but a good development company should have places in their process/relationship where you can cleanly exit. Make sure you know what the process is for leaving and what those different ‘leaving’ options are.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Custom_Software_Development.png"},{"id":32,"title":"IT outsourcing","alias":"it-outsourcing","description":"<span style=\"font-weight: bold; \">IT outsourcing</span> is the use of external service providers to effectively deliver IT-enabled business process, application service and infrastructure solutions for business outcomes.\r\nOutsourcing, which also includes utility services, software as a service and cloud-enabled outsourcing, helps clients to develop the right sourcing strategies and vision, select the right IT service providers, structure the best possible contracts, and govern deals for sustainable win-win relationships with external providers.\r\nOutsourcing can enable enterprises to reduce costs, accelerate time to market, and take advantage of external expertise, assets and/or intellectual property. IT outsourcing can be implemented both ways: outsides or within the country. \r\nIT outsourcing vendors can provide either a fully managed service, meaning they take full responsibility of all IT maintenance and support, or they can provide additional support for an internal IT team when needed, which is known as co-sourced IT support. A company using IT outsourcing can choose to use one provider for all their IT functions or split the work among multiple providers. \r\n<span style=\"font-weight: bold;\">Specific IT services typically outsourced include:</span>\r\n<ul><li>Application development</li><li>Web hosting</li><li>Application support</li><li>Database development</li><li>Telecommunications</li><li>Networking</li><li>Disaster recovery</li><li>Security</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Reasons for Outsourcing</span></p>\r\n<span style=\"font-weight: bold; \">To Reduce Cost.</span> More often than not, outsourcing means saving money. This is often due to lower labor costs, cheaper infrastructure, or an advantageous tax system in the outsourcing location.<br /><span style=\"font-weight: bold; \">To Access Skills That Are Unavailable Locally.</span> Resources that are scarce at home can sometimes be found in abundance elsewhere, meaning you can easily reach them through outsourcing.<br /><span style=\"font-weight: bold; \">To Better Use Internal Resources</span>. By delegating some of your business processes to a third party, you’ll give your in-house employees the opportunity to focus on more meaningful tasks.<br /><span style=\"font-weight: bold; \">To Accelerate Business Processes.</span> When you stop wasting time on mundane, time-consuming processes, you’ll be able to move forward with your core offering a lot faster.<br /><span style=\"font-weight: bold; \">To Share Risks.</span> When you delegate a part of non-focus functionality by outsourcing it to a third-party vendor, you give away the responsibility and related risks.","materialsDescription":"<h3 class=\"align-center\">What are the Types of IT Outsourcing?</h3>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Project-Based Model.</span> The client hires a team to implement the part of work that is already planned and defined. The project manager from the outsourced team carries full responsibility for the quality and performance of the project.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Dedicated Team Model.</span> The client hires a team that will create a project for them, and they will work only on that project. Unlike the project-based model, a dedicated team is more engaged in your project. In this model, an outsourced team becomes your technical and product advisor. So it can offer ideas and suggest alternative solutions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Outstaff Model.</span> It's a type of outsourcing in IT when you don't need a full-fledged development team and hire separate specialists. Sometimes the project requires finding a couple of additional professionals, and you're free to hire outstaff workers to cover that scope of work.</p>\r\n<h3 class=\"align-center\"><span style=\"font-weight: bold; \">What are IT Outsourcing examples?</span></h3>\r\nThe individual or company that becomes your outsourcing partner can be located anywhere in the world — one block away from your office or on another continent.\r\nA Bay Area-based startup partnering with an app development team in Utah and a call center in the Philippines, or a UK-based digital marketing agency hiring a Magento developer from Ukraine are both examples of outsourcing.\r\n<h3 class=\"align-center\">Why You Should Use IT Outsourcing</h3>\r\nNow that you know what IT outsourcing is, its models, and types, it's time to clarify why you need to outsource and whether you really need it. Let's go over a few situations that suggest when to opt for IT outsourcing.\r\n<ul><li><span style=\"font-weight: bold;\">You are a domain expert with idea</span></li></ul>\r\nIf you're an industry expert with the idea that solves a real problem, IT outsourcing is your choice. In this case, your main goal is to enter the market and test the solution fast. An outsourced team will help you validate the idea, build an MVP to check the hypothesis, and implement changes in your product according to market needs. It saves you money, time and lets you reach the goal.\r\n<ul><li><span style=\"font-weight: bold;\">You have an early-stage startup</span></li></ul>\r\nIt's a common case that young startups spend money faster than they get a solid team and a ready-to-market product. The Failory found that financial problems are the 3rd reason why startup fails. So it makes more sense to reduce costs by hiring an outsourced team of professionals while your business lives on investor's money. You may employ a full-cycle product development studio covering all the blind spots and bringing your product to life.\r\n<ul><li><span style=\"font-weight: bold;\">You need a technical support</span></li></ul>\r\nEven if you already have a ready solution, but it demands some technical improvements – frameworks for backend components, new language, integrations with enterprise software, UX&amp;UI design – it makes more sense to find an experienced partner. There are many functions that IT outsourcing can cover, and again it saves you the time you'd otherwise spend on looking for qualified staff.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_outsourcing.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4097,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/microsoft.png","logo":true,"scheme":false,"title":"Microsoft Bot Framework","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-bot-framework","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"Azure Bot Service enables you to build intelligent, enterprise-grade bots with ownership and control of your data. Begin with a simple Q&amp;A bot or build a sophisticated virtual assistant.\r\nUse comprehensive open-source SDK and tools to easily connect your bot to popular channels and devices. Give your bot the ability to speak, listen, and understand your users with native integration to Azure Cognitive Services.\r\n<span style=\"font-weight: bold;\">AI and natural language</span>\r\nCreate a bot with the ability to speak, listen, understand, and learn from your users with Azure Cognitive Services.\r\n<span style=\"font-weight: bold;\">Open &amp; Extensible</span>\r\nBenefit from open-source SDK and tools to build, test, and connect bots that interact naturally with users, wherever they are.\r\n<span style=\"font-weight: bold;\">Enterprise-grade solutions</span>\r\nBuild secure, global, scalable solutions that integrate with your existing IT ecosystem.\r\n<span style=\"font-weight: bold;\">Ownership and control</span>\r\nCreate an AI experience that can extend your brand and keep you in control of your own data.","shortDescription":"Microsoft Bot Framework is a comprehensive framework for building enterprise-grade conversational AI experiences.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":16,"sellingCount":17,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Bot Framework","keywords":"","description":"Azure Bot Service enables you to build intelligent, enterprise-grade bots with ownership and control of your data. Begin with a simple Q&amp;A bot or build a sophisticated virtual assistant.\r\nUse comprehensive open-source SDK and tools to easily connect your b","og:title":"Microsoft Bot Framework","og:description":"Azure Bot Service enables you to build intelligent, enterprise-grade bots with ownership and control of your data. Begin with a simple Q&amp;A bot or build a sophisticated virtual assistant.\r\nUse comprehensive open-source SDK and tools to easily connect your b","og:image":"https://old.roi4cio.com/fileadmin/user_upload/microsoft.png"},"eventUrl":"","translationId":4098,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":103,"title":"Chatbot Development"}],"testingArea":"","categories":[{"id":842,"title":"Chatbot Development","alias":"chatbot-development","description":"A chatbot is a piece of software that conducts a conversation via auditory or textual methods. Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, although as of 2019, they are far short of being able to pass the Turing test. Chatbots are typically used in dialog systems for various practical purposes including customer service or information acquisition. Some chatbots use sophisticated natural language processing systems, but many simpler ones scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database.\r\nThe term &quot;ChatterBot&quot; was originally coined by Michael Mauldin (creator of the first Verbot, Julia) in 1994 to describe these conversational programs. Today, most chatbots are accessed via virtual assistants such as Google Assistant and Amazon Alexa, via messaging apps such as Facebook Messenger or WeChat, or via individual organizations' apps and websites. Chatbots can be classified into usage categories such as conversational commerce (e-commerce via chat), analytics, communication, customer support, design, developer tools, education, entertainment, finance, food, games, health, HR, marketing, news, personal, productivity, shopping, social, sports, travel and utilities.\r\nBeyond chatbots, Conversational AI refers to the use of messaging apps, speech-based assistants and chatbots to automate communication and create personalized customer experiences at scale.\r\nThe process of building, testing and deploying chatbots can be done on cloud-based chatbot development platforms offered by cloud Platform as a Service (PaaS) providers such as Oracle Cloud Platform SnatchBot and IBM Watson. These cloud platforms provide Natural Language Processing, Artificial Intelligence and Mobile Backend as a Service for chatbot development.\r\nSome Companies like Microsoft Azure and AARC are currently providing their Bot Engines through which chatbot Platforms or Software can be developed.","materialsDescription":"New tools designed to simplify the interaction between humans and computers have hit the market: Chatbots or Virtual Assistants. In banking, chatbots and virtual assistants are some of the industry’s newest tools designed to simplify the interaction between humans and computers.\r\n<span style=\"font-weight: bold;\">What is a chatbot?</span>\r\nA chatbot is artificial intelligence (AI) software that can simulate a conversation (or a chat) with a user in natural language through messaging applications, websites, mobile apps or through the telephone.\r\n<span style=\"font-weight: bold;\">Why are chatbots important?</span>\r\nA chatbot is often described as one of the most advanced and promising expressions of interaction between humans and machines. However, from a technological point of view, a chatbot only represents the natural evolution of a Question-Answering system leveraging Natural Language Processing (NLP). Formulating responses to questions in natural language is one of the most typical examples of Natural Language Processing applied in various enterprises’ end-use applications.\r\n<span style=\"font-weight: bold;\">How does a chatbot work?</span>\r\nThere are two different tasks at the core of a chatbot:\r\n<ol><li>user request analysis</li><li>returning the response</li></ol>\r\nUser request analysis: this is the first task that a chatbot performs. It analyzes the user’s request to identify the user intent and to extract relevant entities.\r\nThe ability to identify the user’s intent and extract data and relevant entities contained in the user’s request is the first condition and the most relevant step at the core of a chatbot: If you are not able to correctly understand the user’s request, you won’t be able to provide the correct answer.\r\nReturning the response: once the user’s intent has been identified, the chatbot must provide the most appropriate response for the user’s request. The answer may be:\r\n<ul><li>a generic and predefined text;</li><li>a text retrieved from a knowledge base that contains different answers;</li><li>a contextualized piece of information based on data the user has provided;</li><li>data stored in enterprise systems;</li><li>the result of an action that the chatbot performed by interacting with one or more backend application;</li><li>a disambiguating question that helps the chatbot to correctly understand the user’s request.</li></ul>\r\n<span style=\"font-weight: bold;\">In what is the benefit of chatbots?</span>\r\nChatbot applications streamline interactions between people and services, enhancing the customer experience. At the same time, they offer companies new opportunities to improve the customer's engagement process and operational efficiency by reducing the typical cost of customer service.\r\nTo be successful, a chatbot solution should be able to effectively perform both of these tasks. Human support plays a key role here: Regardless of the kind of approach and the platform, human intervention is crucial in configuring, training and optimizing the chatbot system.\r\n<span style=\"font-weight: bold;\">Which chatbot application is right for you?</span>\r\nThere are different approaches and tools that you can use to develop a chatbot. Depending on the use case you want to address, some chatbot technologies are more appropriate than others. In order to achieve the desired results, the combination of different AI forms such as natural language processing, machine learning, and semantic understanding may be the best option.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Chatbot_Development.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":4105,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/microsoft.png","logo":true,"scheme":false,"title":"Luis.ai","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":272,"alias":"luisai","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"<p>Language Understanding (LUIS) is a machine learning-based service to build natural language into apps, bots, and IoT devices. Quickly create enterprise-ready, custom models that continuously improve.</p>\r\n<p><span style=\"text-decoration: underline;\"><span style=\"font-weight: bold;\">Benefits:</span></span></p>\r\n<p><span style=\"font-weight: bold;\">Add natural language to your apps</span></p>\r\n<p>Designed to identify valuable information in conversations, LUIS interprets user goals (intents) and distills valuable information from sentences (entities), for a high quality, nuanced language model. LUIS integrates seamlessly with the Azure Bot Service, making it easy to create a sophisticated bot.</p>\r\n<p><span style=\"font-weight: bold;\">Quickly build a custom language solution</span></p>\r\n<p>Powerful developer tools are combined with customizable pre-built apps and entity dictionaries, such as Calendar, Music, and Devices, so you can build and deploy a solution more quickly. Dictionaries are mined from the collective knowledge of the web and supply billions of entries, helping your model to correctly identify valuable information from user conversations.</p>\r\n<p><span style=\"font-weight: bold;\">Always learning and improving</span></p>\r\n<p>Active learning is used to continuously improve the quality of natural language models. Once the model starts processing input, LUIS begins active learning, allowing you to constantly update and improve the model.</p>\r\n<p><span style=\"font-weight: bold;\">Enterprise-ready, available worldwide</span></p>\r\n<p>The service is ready to be deployed in commercial applications and can scale with enterprise quality and performance. The service meets international compliance standards, supports 13 languages and available worldwide, making it highly accessible around the world.</p>","shortDescription":"A machine learning-based service to build natural language into apps, bots, and IoT devices. Quickly create enterprise-ready, custom models that continuously improve.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":7,"sellingCount":12,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Luis.ai","keywords":"","description":"<p>Language Understanding (LUIS) is a machine learning-based service to build natural language into apps, bots, and IoT devices. Quickly create enterprise-ready, custom models that continuously improve.</p>\r\n<p><span style=\"text-decoration: underline;\"><span s","og:title":"Luis.ai","og:description":"<p>Language Understanding (LUIS) is a machine learning-based service to build natural language into apps, bots, and IoT devices. Quickly create enterprise-ready, custom models that continuously improve.</p>\r\n<p><span style=\"text-decoration: underline;\"><span s","og:image":"https://old.roi4cio.com/fileadmin/user_upload/microsoft.png"},"eventUrl":"","translationId":4106,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":103,"title":"Chatbot Development"}],"testingArea":"","categories":[{"id":842,"title":"Chatbot Development","alias":"chatbot-development","description":"A chatbot is a piece of software that conducts a conversation via auditory or textual methods. Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, although as of 2019, they are far short of being able to pass the Turing test. Chatbots are typically used in dialog systems for various practical purposes including customer service or information acquisition. Some chatbots use sophisticated natural language processing systems, but many simpler ones scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database.\r\nThe term &quot;ChatterBot&quot; was originally coined by Michael Mauldin (creator of the first Verbot, Julia) in 1994 to describe these conversational programs. Today, most chatbots are accessed via virtual assistants such as Google Assistant and Amazon Alexa, via messaging apps such as Facebook Messenger or WeChat, or via individual organizations' apps and websites. Chatbots can be classified into usage categories such as conversational commerce (e-commerce via chat), analytics, communication, customer support, design, developer tools, education, entertainment, finance, food, games, health, HR, marketing, news, personal, productivity, shopping, social, sports, travel and utilities.\r\nBeyond chatbots, Conversational AI refers to the use of messaging apps, speech-based assistants and chatbots to automate communication and create personalized customer experiences at scale.\r\nThe process of building, testing and deploying chatbots can be done on cloud-based chatbot development platforms offered by cloud Platform as a Service (PaaS) providers such as Oracle Cloud Platform SnatchBot and IBM Watson. These cloud platforms provide Natural Language Processing, Artificial Intelligence and Mobile Backend as a Service for chatbot development.\r\nSome Companies like Microsoft Azure and AARC are currently providing their Bot Engines through which chatbot Platforms or Software can be developed.","materialsDescription":"New tools designed to simplify the interaction between humans and computers have hit the market: Chatbots or Virtual Assistants. In banking, chatbots and virtual assistants are some of the industry’s newest tools designed to simplify the interaction between humans and computers.\r\n<span style=\"font-weight: bold;\">What is a chatbot?</span>\r\nA chatbot is artificial intelligence (AI) software that can simulate a conversation (or a chat) with a user in natural language through messaging applications, websites, mobile apps or through the telephone.\r\n<span style=\"font-weight: bold;\">Why are chatbots important?</span>\r\nA chatbot is often described as one of the most advanced and promising expressions of interaction between humans and machines. However, from a technological point of view, a chatbot only represents the natural evolution of a Question-Answering system leveraging Natural Language Processing (NLP). Formulating responses to questions in natural language is one of the most typical examples of Natural Language Processing applied in various enterprises’ end-use applications.\r\n<span style=\"font-weight: bold;\">How does a chatbot work?</span>\r\nThere are two different tasks at the core of a chatbot:\r\n<ol><li>user request analysis</li><li>returning the response</li></ol>\r\nUser request analysis: this is the first task that a chatbot performs. It analyzes the user’s request to identify the user intent and to extract relevant entities.\r\nThe ability to identify the user’s intent and extract data and relevant entities contained in the user’s request is the first condition and the most relevant step at the core of a chatbot: If you are not able to correctly understand the user’s request, you won’t be able to provide the correct answer.\r\nReturning the response: once the user’s intent has been identified, the chatbot must provide the most appropriate response for the user’s request. The answer may be:\r\n<ul><li>a generic and predefined text;</li><li>a text retrieved from a knowledge base that contains different answers;</li><li>a contextualized piece of information based on data the user has provided;</li><li>data stored in enterprise systems;</li><li>the result of an action that the chatbot performed by interacting with one or more backend application;</li><li>a disambiguating question that helps the chatbot to correctly understand the user’s request.</li></ul>\r\n<span style=\"font-weight: bold;\">In what is the benefit of chatbots?</span>\r\nChatbot applications streamline interactions between people and services, enhancing the customer experience. At the same time, they offer companies new opportunities to improve the customer's engagement process and operational efficiency by reducing the typical cost of customer service.\r\nTo be successful, a chatbot solution should be able to effectively perform both of these tasks. Human support plays a key role here: Regardless of the kind of approach and the platform, human intervention is crucial in configuring, training and optimizing the chatbot system.\r\n<span style=\"font-weight: bold;\">Which chatbot application is right for you?</span>\r\nThere are different approaches and tools that you can use to develop a chatbot. Depending on the use case you want to address, some chatbot technologies are more appropriate than others. In order to achieve the desired results, the combination of different AI forms such as natural language processing, machine learning, and semantic understanding may be the best option.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Chatbot_Development.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":778,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Surface_Laptop.jpg","logo":true,"scheme":false,"title":"Microsoft Surface Laptop","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-surface-laptop","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"Surface Laptop provides the perfect blend of texture, subtle details, and clean, elegant lines — plus the luxurious touch of our Signature Alcantara® material-covered keyboard.\r\nThe perfect balance of portability and performance.\r\nYou don’t have to choose between power and traveling light. At just 2.76 pounds, Surface Laptop gives you an ideal balance of both, plus all-day battery life.\r\nA stunning screen that responds to your touch.\r\nExperience faster, more natural navigation on the vibrant 13.5” PixelSense™ Display with immersive touchscreen. Enjoy more space for your ideas with an edge-to-edge display and ultra-thin bezel.\r\n\r\n","shortDescription":"Microsoft Surface Laptop is designed for Windows 10 S — streamlined for security and superior performance.2 Applications are delivered via the Windows Store, ensuring that they’re Microsoft verified.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":13,"sellingCount":10,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Surface Laptop","keywords":"Laptop, Surface, touch, your, plus, perfect, balance, with","description":"Surface Laptop provides the perfect blend of texture, subtle details, and clean, elegant lines — plus the luxurious touch of our Signature Alcantara® material-covered keyboard.\r\nThe perfect balance of portability and performance.\r\nYou don’t have to choose betw","og:title":"Microsoft Surface Laptop","og:description":"Surface Laptop provides the perfect blend of texture, subtle details, and clean, elegant lines — plus the luxurious touch of our Signature Alcantara® material-covered keyboard.\r\nThe perfect balance of portability and performance.\r\nYou don’t have to choose betw","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Surface_Laptop.jpg"},"eventUrl":"","translationId":779,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1034,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Coco_Framework.png","logo":true,"scheme":false,"title":"Microsoft Coco Framework","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-coco-framework","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"Coco achieves this by designing specifically for confidential consortiums, where nodes and actors are explicitly declared and controlled. Based on these requirements, Coco presents an alternative approach to ledger construction, giving enterprises the scalability, distributed governance and enhanced confidentiality they need without sacrificing the inherent security and immutability they expect.\r\nLeveraging the power of existing blockchain protocols, trusted execution environments (TEEs) such as Intel SGX and Windows Virtual Secure Mode (VSM), distributed systems and cryptography, Coco enables enterprise-ready blockchain networks that deliver:\r\n\r\n<ul><li>Throughput and latency approaching database speeds.</li><li>Richer, more flexible, business-specific confidentiality models.</li><li>Network policy management through distributed governance.</li><li>Support for non-deterministic transactions.</li></ul>\r\nBy providing these capabilities, Coco offers a trusted foundation with which existing blockchain protocols can be integrated to deliver complete, enterprise-ready ledger solutions, opening up broad, high scale scenarios across industries, and furthering blockchain's ability to digital transform business.\r\nWe have already begun exploring Coco’s potential across a variety of industries, including retail, supply chain and financial services.\r\nWhether a customer is designing an end-to-end trade finance solution, using blockchain to ensure security at the edge or leveraging Enterprise Smart Contracts to drive back office efficiencies, Coco enables them to meet their enterprise requirements. Microsoft is the only cloud provider that delivers consistency across on-premises and the public cloud at hyperscale while providing access to the rich Azure ecosystem for the wide range of applications that will be built on top of blockchain as a shared data layer.\r\nAn open approach\r\nBy design, Coco is open and compatible with any blockchain protocol. Microsoft has already begun integrating Ethereum into Coco and we’re thrilled to announce that J.P. Morgan Chase, Intel and R3 have committed to integrating enterprise ledgers, Quorum, Hyperledger Sawtooth and Corda, respectively. This is just the beginning, and we look forward to exploring integration opportunities with other ledgers in the near future.\r\n","shortDescription":"Microsoft Coco Framework is an open-source system that enables high-scale, confidential blockchain networks that meet all key enterprise requirements—providing a means to accelerate production enterprise adoption of blockchain technology.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":14,"sellingCount":10,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Coco Framework","keywords":"Coco, blockchain, that, with, distributed, Microsoft, across, existing","description":"Coco achieves this by designing specifically for confidential consortiums, where nodes and actors are explicitly declared and controlled. Based on these requirements, Coco presents an alternative approach to ledger construction, giving enterprises the scalabil","og:title":"Microsoft Coco Framework","og:description":"Coco achieves this by designing specifically for confidential consortiums, where nodes and actors are explicitly declared and controlled. Based on these requirements, Coco presents an alternative approach to ledger construction, giving enterprises the scalabil","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Coco_Framework.png"},"eventUrl":"","translationId":1035,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":5,"title":"Security Software","alias":"security-software","description":" Computer security software or cybersecurity software is any computer program designed to enhance information security. Security software is a broad term that encompasses a suite of different types of software that deliver data and computer and network security in various forms. \r\nSecurity software can protect a computer from viruses, malware, unauthorized users and other security exploits originating from the Internet. Different types of security software include anti-virus software, firewall software, network security software, Internet security software, malware/spamware removal and protection software, cryptographic software, and more.\r\nIn end-user computing environments, anti-spam and anti-virus security software is the most common type of software used, whereas enterprise users add a firewall and intrusion detection system on top of it. \r\nSecurity soft may be focused on preventing attacks from reaching their target, on limiting the damage attacks can cause if they reach their target and on tracking the damage that has been caused so that it can be repaired. As the nature of malicious code evolves, security software also evolves.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Firewall. </span>Firewall security software prevents unauthorized users from accessing a computer or network without restricting those who are authorized. Firewalls can be implemented with hardware or software. Some computer operating systems include software firewalls in the operating system itself. For example, Microsoft Windows has a built-in firewall. Routers and servers can include firewalls. There are also dedicated hardware firewalls that have no other function other than protecting a network from unauthorized access.\r\n<span style=\"font-weight: bold; \">Antivirus.</span> Antivirus solutions work to prevent malicious code from attacking a computer by recognizing the attack before it begins. But it is also designed to stop an attack in progress that could not be prevented, and to repair damage done by the attack once the attack abates. Antivirus software is useful because it addresses security issues in cases where attacks have made it past a firewall. New computer viruses appear daily, so antivirus and security software must be continuously updated to remain effective.\r\n<span style=\"font-weight: bold; \">Antispyware.</span> While antivirus software is designed to prevent malicious software from attacking, the goal of antispyware software is to prevent unauthorized software from stealing information that is on a computer or being processed through the computer. Since spyware does not need to attempt to damage data files or the operating system, it does not trigger antivirus software into action. However, antispyware software can recognize the particular actions spyware is taking by monitoring the communications between a computer and external message recipients. When communications occur that the user has not authorized, antispyware can notify the user and block further communications.\r\n<span style=\"font-weight: bold; \">Home Computers.</span> Home computers and some small businesses usually implement&nbsp; security software at the desktop level - meaning on the PC itself. This category of computer security and protection, sometimes referred to as end-point security, remains resident, or continuously operating, on the desktop. Because the software is running, it uses system resources, and can slow the computer's performance. However, because it operates in real time, it can react rapidly to attacks and seek to shut them down when they occur.\r\n<span style=\"font-weight: bold; \">Network Security.</span> When several computers are all on the same network, it's more cost-effective to implement security at the network level. Antivirus software can be installed on a server and then loaded automatically to each desktop. However firewalls are usually installed on a server or purchased as an independent device that is inserted into the network where the Internet connection comes in. All of the computers inside the network communicate unimpeded, but any data going in or out of the network over the Internet is filtered trough the firewall.<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is IT security software?</span></h1>\r\nIT security software provides protection to businesses’ computer or network. It serves as a defense against unauthorized access and intrusion in such a system. It comes in various types, with many businesses and individuals already using some of them in one form or another.\r\nWith the emergence of more advanced technology, cybercriminals have also found more ways to get into the system of many organizations. Since more and more businesses are now relying their crucial operations on software products, the importance of security system software assurance must be taken seriously – now more than ever. Having reliable protection such as a security software programs is crucial to safeguard your computing environments and data. \r\n<p class=\"align-left\">It is not just the government or big corporations that become victims of cyber threats. In fact, small and medium-sized businesses have increasingly become targets of cybercrime over the past years. </p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What are the features of IT security software?</span></h1>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Automatic updates. </span>This ensures you don’t miss any update and your system is the most up-to-date version to respond to the constantly emerging new cyber threats.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Real-time scanning.</span> Dynamic scanning features make it easier to detect and infiltrate malicious entities promptly. Without this feature, you’ll risk not being able to prevent damage to your system before it happens.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Auto-clean.</span> A feature that rids itself of viruses even without the user manually removing it from its quarantine zone upon detection. Unless you want the option to review the malware, there is no reason to keep the malicious software on your computer which makes this feature essential.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Multiple app protection.</span> This feature ensures all your apps and services are protected, whether they’re in email, instant messenger, and internet browsers, among others.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Application level security.</span> This enables you to control access to the application on a per-user role or per-user basis to guarantee only the right individuals can enter the appropriate applications.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Role-based menu.</span> This displays menu options showing different users according to their roles for easier assigning of access and control.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Row-level (multi-tenant) security.</span> This gives you control over data access at a row-level for a single application. This means you can allow multiple users to access the same application but you can control the data they are authorized to view.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Single sign-on.</span> A session or user authentication process that allows users to access multiple related applications as long as they are authorized in a single session by only logging in their name and password in a single place.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">User privilege parameters.</span> These are customizable features and security as per individual user or role that can be accessed in their profile throughout every application.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold; \">Application activity auditing.</span> Vital for IT departments to quickly view when a user logged in and off and which application they accessed. Developers can log end-user activity using their sign-on/signoff activities.</li></ul>\r\n<p class=\"align-left\"><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Security_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1546,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/data-warehouse.jpg","logo":true,"scheme":false,"title":"Azure Data Warehouse","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":272,"alias":"azure-data-warehouse","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"<p>Create a single center for all your data, be it structured, unstructured or streaming data.&nbsp;Provide work of such transformational decisions, as functions of business analytics, reports, the expanded analytics and analytics in real time.&nbsp;To easily get started, take advantage of the performance, flexibility, and security of Azure's fully managed services, such as SQL Azure and Azure Databricks.</p>\r\n<h2>Get rid of worries</h2>\r\n<h2><br /><span style=\"font-weight: normal;\">Built-in advanced security features include transparent data encryption, auditing, threat detection, integration with Azure Active Directory and virtual network endpoints.&nbsp;Azure services correspond to&nbsp;more than 50 industry and geographic&nbsp;certifications and are available worldwide in&nbsp;42 regions&nbsp;to store your data wherever your users are located.&nbsp;Finally, Microsoft offers financially secured service level agreements to spare you any hassle.</span></h2>","shortDescription":"Azure Data Warehouse - is a modern data storage from Microsoft","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":2,"sellingCount":19,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Azure Data Warehouse","keywords":"","description":"<p>Create a single center for all your data, be it structured, unstructured or streaming data.&nbsp;Provide work of such transformational decisions, as functions of business analytics, reports, the expanded analytics and analytics in real time.&nbsp;To easily ","og:title":"Azure Data Warehouse","og:description":"<p>Create a single center for all your data, be it structured, unstructured or streaming data.&nbsp;Provide work of such transformational decisions, as functions of business analytics, reports, the expanded analytics and analytics in real time.&nbsp;To easily ","og:image":"https://old.roi4cio.com/fileadmin/user_upload/data-warehouse.jpg"},"eventUrl":"","translationId":1549,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":24,"title":"IaaS - storage"}],"testingArea":"","categories":[{"id":789,"title":"IaaS - storage","alias":"iaas-storage","description":"IaaS is an abbreviation that stands for Infrastructure as a Service (“infrastructure as a service”). This model provides for a cloud provider to provide the client with the necessary amount of computing resources - virtual servers, remote workstations, data warehouses, with or without the provision of software - and software deployment within the infrastructure remains the client's prerogative. In essence, IaaS is an alternative to renting physical servers, racks in the data center, operating systems; instead, the necessary resources are purchased with the ability to quickly scale them if necessary. In many cases, this model may be more profitable than the traditional purchase and installation of equipment, here are just a few examples:\r\n<ul><li>if the need for computing resources is not constant and can vary greatly depending on the period, and there is no desire to overpay for unused capacity;</li><li>when a company is just starting its way on the market and does not have working capital in order to buy all the necessary infrastructure - a frequent option among startups;</li><li>there is a rapid growth in business, and the network infrastructure must keep pace with it;</li><li>if you need to reduce the cost of purchasing and maintaining equipment;</li><li>when a new direction is launched, and it is necessary to test it without investing significant funds in resources.</li></ul>\r\nIaaS can be organized on the basis of a public or private cloud, as well as by combining two approaches - the so-called. “Hybrid cloud”, created using the appropriate software.","materialsDescription":" IaaS or Infrastructure as a service translated into Russian as “Infrastructure as a service”.\r\n&quot;Infrastructure&quot; in the case of IaaS, it can be virtual servers and networks, data warehouses, operating systems.\r\n“As a service” means that the cloud infrastructure components listed above are provided to you as a connected service.\r\nIaaS is a cloud infrastructure utilization model in which the computing power is provided to the client for independent management.\r\n<span style=\"font-weight: bold;\">What is the difference from PaaS and SaaS?</span>\r\nFrequently asked questions, what distinguishes IaaS, PaaS, SaaS from each other? What is the difference? Answering all questions, you decide to leave in the area of ​​responsibility of its IT specialists. It requires only time and financial costs for your business.\r\n<span style=\"font-weight: bold;\">Who is responsible for what?</span>\r\nIn the case of using IaaS models, a company can independently use resources: install and run software, exercise control over systems, applications, and virtual storage systems.\r\nFor example, networks, servers, servers and servers. The IaaS service provider manages its own software and operating system, middleware and applications, is responsible for the infrastructure during the purchase, installation and configuration.\r\n<span style=\"font-weight: bold;\">Why do companies choose IaaS?</span>\r\nScaling capabilities. All users have access to resources, and you must use all the resources you need.\r\nCost savings. As a rule, the use of cloud services costs the company less than buying its own infrastructure.\r\nMobility. Ability to work with conventional applications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS_storage.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1550,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Azure-Virtual-machines.png","logo":true,"scheme":false,"title":"Azure Virtual Machines","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":272,"alias":"azure-virtual-machines","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"<p>Supporting Linux, Windows Server, SQL Server, Oracle, IBM, SAP and other platforms, Azure virtual machines provide the flexibility of virtualization for a wide range of computing solutions.&nbsp;All current-generation virtual machines include load balancing and autoscaling.&nbsp; <span style=\"color: #505050; font-family: 'Segoe UI', SegoeUI, 'Segoe WP', Tahoma, Arial, sans-serif; font-size: 15px; background-color: #ffffff;\"><br /></span>Azure Virtual Machines - is a proposal that includes various solutions, from an inexpensive B series to virtual machines with the latest GPU optimized for machine learning.&nbsp;It is designed to perform any workloads within any budget.</p>","shortDescription":"Azure Virtual Machines - is a computing service from Microsoft","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":12,"sellingCount":5,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Azure Virtual Machines","keywords":"","description":"<p>Supporting Linux, Windows Server, SQL Server, Oracle, IBM, SAP and other platforms, Azure virtual machines provide the flexibility of virtualization for a wide range of computing solutions.&nbsp;All current-generation virtual machines include load balancing","og:title":"Azure Virtual Machines","og:description":"<p>Supporting Linux, Windows Server, SQL Server, Oracle, IBM, SAP and other platforms, Azure virtual machines provide the flexibility of virtualization for a wide range of computing solutions.&nbsp;All current-generation virtual machines include load balancing","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Azure-Virtual-machines.png"},"eventUrl":"","translationId":1551,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":26,"title":"IaaS - computing"}],"testingArea":"","categories":[{"id":786,"title":"IaaS - computing","alias":"iaas-computing","description":"Cloud computing is the on demand availability of computer system resources, especially data storage and computing power, without direct active management by the user. The term is generally used to describe data centers available to many users over the Internet. Large clouds, predominant today, often have functions distributed over multiple locations from central servers. If the connection to the user is relatively close, it may be designated an edge server.\r\nInfrastructure as a service (IaaS) are online services that provide high-level APIs used to dereference various low-level details of underlying network infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc. A hypervisor, such as Xen, Oracle VirtualBox, Oracle VM, KVM, VMware ESX/ESXi, or Hyper-V, LXD, runs the virtual machines as guests. Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nThe NIST's definition of cloud computing defines Infrastructure as a Service as:\r\n<ul><li>The capability provided to the consumer is to provision processing, storage, networks, and other fundamental computing resources where the consumer is able to deploy and run arbitrary software, which can include operating systems and applications.</li><li>The consumer does not manage or control the underlying cloud infrastructure but has control over operating systems, storage, and deployed applications; and possibly limited control of select networking components (e.g., host firewalls).</li></ul>\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure — virtual machines and other resources — as a service to subscribers.\r\nIaaS-cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":" <span style=\"font-weight: bold; \">Cloud Computing Basics</span>\r\nWhether you are running applications that share photos to millions of mobile users or you’re supporting the critical operations of your business, a cloud services platform provides rapid access to flexible and low cost IT resources. With cloud computing, you don’t need to make large upfront investments in hardware and spend a lot of time on the heavy lifting of managing that hardware. Instead, you can provision exactly the right type and size of computing resources you need to power your newest bright idea or operate your IT department. You can access as many resources as you need, almost instantly, and only pay for what you use.\r\n<span style=\"font-weight: bold; \">How Does Cloud Computing Work?</span>\r\nCloud computing provides a simple way to access servers, storage, databases and a broad set of application services over the Internet. A Cloud services platform such as Amazon Web Services owns and maintains the network-connected hardware required for these application services, while you provision and use what you need via a web application.\r\n<span style=\"font-weight: bold; \">Six Advantages and Benefits of Cloud Computing</span>\r\n<span style=\"font-weight: bold; \">Trade capital expense for variable expense</span>\r\nInstead of having to invest heavily in data centers and servers before you know how you’re going to use them, you can only pay when you consume computing resources, and only pay for how much you consume.\r\n<span style=\"font-weight: bold; \">Benefit from massive economies of scale</span>\r\nBy using cloud computing, you can achieve a lower variable cost than you can get on your own. Because usage from hundreds of thousands of customers are aggregated in the cloud, providers can achieve higher economies of scale which translates into lower pay as you go prices.\r\n<span style=\"font-weight: bold; \">Stop guessing capacity</span>\r\nEliminate guessing on your infrastructure capacity needs. When you make a capacity decision prior to deploying an application, you often either end up sitting on expensive idle resources or dealing with limited capacity. With cloud computing, these problems go away. You can access as much or as little as you need, and scale up and down as required with only a few minutes notice.\r\n<span style=\"font-weight: bold; \">Increase speed and agility</span>\r\nIn a cloud computing environment, new IT resources are only ever a click away, which means you reduce the time it takes to make those resources available to your developers from weeks to just minutes. This results in a dramatic increase in agility for the organization, since the cost and time it takes to experiment and develop is significantly lower.\r\n<span style=\"font-weight: bold; \">Stop spending money on running and maintaining data centers</span>\r\nFocus on projects that differentiate your business, not the infrastructure. Cloud computing lets you focus on your own customers, rather than on the heavy lifting of racking, stacking and powering servers.\r\n<span style=\"font-weight: bold; \">Go global in minutes</span>\r\nEasily deploy your application in multiple regions around the world with just a few clicks. This means you can provide a lower latency and better experience for your customers simply and at minimal cost.\r\n<span style=\"font-weight: bold;\">Types of Cloud Computing</span>\r\nCloud computing has three main types that are commonly referred to as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Selecting the right type of cloud computing for your needs can help you strike the right balance of control and the avoidance of undifferentiated heavy lifting.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS_computing.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3344,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Cloud_App_Security.jpg","logo":true,"scheme":false,"title":"Microsoft Cloud App Security","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-cloud-app-security","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"Microsoft Cloud App Security is a multimode Cloud Access Security Broker (CASB). It provides rich visibility, control over data travel, and sophisticated analytics to identify and combat cyberthreats across all your cloud services.\r\nMicrosoft Cloud App Security natively integrates with leading Microsoft solutions. It is designed with security professionals in mind—providing simple deployment, centralized management, and innovative automation capabilities.\r\n<span style=\"font-weight: bold;\">FEATURES:</span>\r\n<span style=\"font-weight: bold;\">Discover and control the use of Shadow IT</span>\r\nIdentify cloud apps and services used by your organization. Assess their risk levels and business readiness of &gt;16,000 apps against &gt;70 risk and start managing them to ensure security and compliance.\r\n<span style=\"font-weight: bold;\">Protect your sensitive information anywhere in the cloud</span>\r\nUnderstand, classify and protect the exposure of sensitive information at rest, or leverage out-of-the box policies and automated processes to apply controls in real-time - across all your cloud apps.\r\n<span style=\"font-weight: bold;\">Protect against cyberthreats and anomalies</span>\r\nDetect unusual behavior across cloud apps to identify ransomware, compromised users or rogue applications, analyze high-risk usage and remediate automatically to limit the risk to your organization.\r\n<span style=\"font-weight: bold;\">Assess the compliance of your cloud apps</span>\r\nAssess if your cloud apps meet relevant compliance requirements including regulatory compliance and industry standards. Prevent data leaks to non-compliant apps, and limit access to regulated data.","shortDescription":"Microsoft Cloud App Security provides rich visibility, control over data travel, and sophisticated analytics to identify and combat cyberthreats across all your cloud services.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":10,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Cloud App Security","keywords":"","description":"Microsoft Cloud App Security is a multimode Cloud Access Security Broker (CASB). It provides rich visibility, control over data travel, and sophisticated analytics to identify and combat cyberthreats across all your cloud services.\r\nMicrosoft Cloud App Securit","og:title":"Microsoft Cloud App Security","og:description":"Microsoft Cloud App Security is a multimode Cloud Access Security Broker (CASB). It provides rich visibility, control over data travel, and sophisticated analytics to identify and combat cyberthreats across all your cloud services.\r\nMicrosoft Cloud App Securit","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Cloud_App_Security.jpg"},"eventUrl":"","translationId":3345,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":95,"title":"Cloud Access Security Broker (CASB)"}],"testingArea":"","categories":[{"id":832,"title":"CASB - Cloud Access Security Broker","alias":"casb-cloud-access-security-broker","description":"A cloud access security broker (CASB) (sometimes pronounced cas-bee) is on-premises or cloud-based software that sits between cloud service users and cloud applications, and monitors all activity and enforces security policies. A CASB can offer a variety of services, including but not limited to monitoring user activity, warning administrators about potentially hazardous actions, enforcing security policy compliance, and automatically preventing malware.\r\nA CASB may deliver security, the management or both. Broadly speaking, &quot;security&quot; is the prevention of high-risk events, whilst &quot;management&quot; is the monitoring and mitigation of high-risk events.\r\nCASBs that deliver security must be in the path of data access, between the user and the cloud. Architecturally, this might be achieved with proxy agents on each end-point device, or in agentless fashion without requiring any configuration on each device. Agentless CASB allows for rapid deployment and delivers security on all devices, company-managed or unmanaged BYOD. Agentless CASB also respects user privacy, inspecting only corporate data. Agent-based CASB is difficult to deploy and effective only on devices that are managed by the corporation. Agent-based CASB typically inspects both corporate and personal data.\r\nCASBs that deliver management may use APIs to inspect data and activity in the cloud to alert of risky events after the fact. Another management capability of a CASB is to inspect firewall or proxy logs for the usage of cloud applications.","materialsDescription":"<span style=\"font-weight: bold;\">What is CASB?</span> A Cloud Access Security Broker (CASB) is a policy enforcement point that secures data &amp; apps in the cloud and on any device, anywhere.\r\n<span style=\"font-weight: bold;\">What is the difference between security and management?</span> Security is preventing risky events from happening, management is cleaning up after high-risk events.\r\n<span style=\"font-weight: bold;\">What is Shadow IT?</span> Cloud applications used by business users without IT oversight, also known as unmanaged apps.\r\n<span style=\"font-weight: bold;\">What are managed apps?</span> Cloud Applications that are managed by IT, e.g.Office 365.\r\n<span style=\"font-weight: bold;\">What are the types of CASB?</span> Three types of Cloud Access Security Broker\r\n<ul><li>a) API-only CASB offer basic management</li><li>b) multi-mode first-gen CASB offer management &amp; security</li><li>c) Next-Gen CASB deliver management, security &amp; Zero-Day protection.</li></ul>\r\n<span style=\"font-weight: bold;\">What is a forward proxy?</span> A proxy where traffic must be forwarded by the end-point Such proxies requires agents and configuration on client devices.\r\n<span style=\"font-weight: bold;\">What is a reverse proxy?</span> A proxy where traffic is automatically routed, requiring no agent or configuration on the end-point.\r\n<span style=\"font-weight: bold;\">What is AJAX-VM?</span> Acronym for &quot;Adaptive Javascript and XML- Virtual Machine.&quot; AJAX-VM virtualizes cloud apps on the fly so they can be proxied without agents. Reverse-proxy CASB are brittle without AJAX-VM and break frequently with app changes.\r\n<span style=\"font-weight: bold;\">What are the types of CASB architecture?</span> There are three types of CASB architecture: API-only, forward proxy, and reverse proxy. Some CASB are API-only, others API and forward proxy. Next-Gen CASBs offer all three with AJAX-VM.\r\n<span style=\"font-weight: bold;\">What is CASB encryption?</span>&nbsp; Encryption/decryption of data prior to upload/download to a cloud application.\r\n <span style=\"font-weight: bold;\">What is searchable encryption?</span> An encryption system that combines full encryption with a clear-text index to enable search and sort without compromising encryption strength.\r\n<span style=\"font-weight: bold;\">What is tokenization?</span> Obfuscation by encoding each input string as a unique output string.\r\n<span style=\"font-weight: bold;\">What is agentless MDM?</span> Mobile security for BYOD that does not require agents. Easy to deploy and has no access to personal data or apps, thereby preserving user privacy.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_CASB.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3090,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Project.jpg","logo":true,"scheme":false,"title":"Microsoft Project","vendorVerified":0,"rating":"2.00","implementationsCount":2,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-project","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"<p>Microsoft Project is a project management system and a way to optimize portfolio management, which allows you to plan and control project activities of organizations.</p>\r\n<p>Compared with other similar programs, the MS Project is considered the most common and &ldquo;easy&rdquo; to refer to the initial level of project management software with a classic standard office interface. In the single-user and small solutions market, the software product takes about 80% (about 20 million people use it).</p>\r\n<p>It is believed that as an integrated set of methods, processes and tools for planning and monitoring projects, MS Project is more often used in the implementation of relatively small project ideas. However, the existence of several paid options - basic, professional and advanced - when choosing the most complete functionality allows you to significantly expand the capabilities of the program compared to the basic version.</p>\r\n<p>Another focus of the \"detuning\" is the specialization of the product. Among such software, Primavera is popular, which is widespread in the field of engineering and construction projects as a means of calendar-network planning, which allows to take into account financial, material and labor resources in medium and large projects. Basecamp software cloud tool is considered the main competitor in the segment of ultra-light management decisions. At the same time, Microsoft has also been offering a cloud version of its product since 2013.</p>\r\n<p>In addition to the cloud application, several products are available under the Project brand:</p>\r\n<ol>\r\n<li>Project Standard allows for individual planning for small projects.</li>\r\n<li>Corporate management is carried out with the help of a special platform, including:</li>\r\n</ol>\r\n<ul>\r\n<li>Project Server,</li>\r\n<li>the corporate version of Project Professional, where collaborative tools (Project Server and SharePoint Foundation / Server) are added to the capabilities of the Standard version,</li>\r\n<li>the technology of the web interface of the reporting of executives on the progress of tasks, for viewing project portfolios and other collaboration (Project Web Access).</li>\r\n</ul>\r\n<p>Source: <a href=\"https://finswin.com/projects/instrumenty/microsoft-project.html\" target=\"_blank\" rel=\"noopener\">finswin.com/projects/instrumenty/microsoft-project.html</a></p>","shortDescription":"Microsoft Project is a project management system and a way to optimize portfolio management, which allows you to plan and control project activities of organizations.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":14,"sellingCount":14,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Project","keywords":"","description":"<p>Microsoft Project is a project management system and a way to optimize portfolio management, which allows you to plan and control project activities of organizations.</p>\r\n<p>Compared with other similar programs, the MS Project is considered the most common","og:title":"Microsoft Project","og:description":"<p>Microsoft Project is a project management system and a way to optimize portfolio management, which allows you to plan and control project activities of organizations.</p>\r\n<p>Compared with other similar programs, the MS Project is considered the most common","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Project.jpg"},"eventUrl":"","translationId":3091,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":81,"title":"Project and Portfolio Management"}],"testingArea":"","categories":[{"id":363,"title":"Project and Portfolio Management","alias":"project-and-portfolio-management","description":"<span style=\"font-weight: bold;\">Project Portfolio Management (PPM)</span> is the centralized management of the processes, methods, and technologies used by project managers and project management offices (PMOs) to analyze and collectively manage current or proposed projects based on numerous key characteristics. The objectives of PPM are to determine the optimal resource mix for delivery and to schedule activities to best achieve an organization’s operational and financial goals, while honouring constraints imposed by customers, strategic objectives, or external real-world factors. The International standard defines the framework of the Project Portfolio Management.\r\nPPM provides program and project managers in large, program/project-driven organizations with the capabilities needed to manage the time, resources, skills, and budgets necessary to accomplish all interrelated tasks. It provides a framework for issue resolution and risk mitigation, as well as the centralized visibility to help planning and scheduling teams to identify the fastest, cheapest, or most suitable approach to deliver projects and programs. Portfolio Managers define Key Performance Indicators and the strategy for their portfolio.\r\n<span style=\"font-style: italic;\">Pipeline Management.</span> Pipeline management involves steps to ensure that an adequate number of project proposals are not generated and not evaluated to determine whether (and how) a set of projects in the portfolio can be executed with finite development resources in a specified time. There are three major sub-components to pipeline management: ideation, work intake processes, and Phase-Gate reviews. Fundamental to pipeline management is the ability to align the decision-making process for estimating and selecting new capital investment projects with the strategic plan.\r\n<span style=\"font-style: italic;\">Resource Manager.</span> The focus on the efficient and effective deployment of an organization’s resources where and when they are needed. These can include financial resources, inventory, human resources, technical skills, production, and design. In addition to project-level resource allocation, users can also model ‘what-if’ resource scenarios, and extend this view across the portfolio.\r\n<span style=\"font-style: italic;\">Change Control.</span> The capture and prioritization of change requests that can include new requirements, features, functions, operational constraints, regulatory demands, and technical enhancements. PPM provides a central repository for these change requests and the ability to match available resources to evolving demand within the financial and operational constraints of individual projects.\r\n<span style=\"font-style: italic;\">Financial Management.</span> With PPM, the Office of Finance can improve their accuracy for estimating and managing the financial resources of a project or group of projects. In addition, the value of projects can be demonstrated in relation to the strategic objectives and priorities of the organization through financial controls and to assess progress through earned value and other project financial techniques.\r\n<span style=\"font-style: italic;\">Risk Management.</span> An analysis of the risk sensitivities residing within each project, as the basis for determining confidence levels across the portfolio. The integration of cost and schedule risk management with techniques for determining contingency and risk response plans, enable organizations to gain an objective view of project uncertainties.","materialsDescription":" <span style=\"font-weight: bold;\">What’s the difference between Project Management and Project Portfolio Management?</span>\r\nProject management is focused on an individual project, making sure it achieves its objectives and adheres to cost schedule baselines and performance standards. Project portfolio management, on the other hand, takes into consideration all the projects within a portfolio. The primary objective here is to select and maintain the appropriate mix of projects and to assess the costs, risks, and returns of running these projects in relation to how they match with organizational goals. Simply put, project management is about doing the project right, project portfolio management is about doing the right projects.\r\n<span style=\"font-weight: bold;\">What Problems Can Project Portfolio Management Address?</span>\r\nProject Portfolio Management helps companies avoid project overload and work on projects that are not aligned with the ultimate vision. In other words, project portfolio management helps companies to work towards their goals without getting sidetracked by too many shiny pennies (ie. projects that appear to be enticing but actually drain their resources for little return).\r\n<span style=\"font-weight: bold;\">How does Project Portfolio Management help with new product development?</span>\r\nProject Portfolio Management supports companies in assessing, evaluating and ranking new product ideas before they become projects, so that time, money and human resources can be spent working on projects that support strategic objectives. This becomes increasingly important and relevant for companies that receive dozens if not hundreds of project proposals.\r\n<span style=\"font-weight: bold;\">What are the key elements of successful portfolio management?</span>\r\nGoals, objectives, governance, approval processes and monitoring portfolio performance.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Project_and_Portfolio_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1044,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/microsoft.png","logo":true,"scheme":false,"title":"Microsoft System Center Virtual Machine Manager Analytics solution","vendorVerified":0,"rating":"2.00","implementationsCount":2,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-system-center-virtual-machine-manager-analytics-solution","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"The Virtual Machine Manager Analytics solution comes with some built-in reports with preconfigured data visualizations so you can easily get started with frequently used queries, such as:\r\n\r\n<ul><li>Distribution of failed jobs across VMM instances to easily scope down the broken instances.</li><li>Distribution of failures over time to find sudden spikes, and to help with correlating the cause and failures.</li><li>Distribution of failed jobs and errors to help with identifying the most error-prone jobs and the cause.</li><li>Distribution of the job runtime across different runs to identify the sluggish and error-prone jobs.</li></ul>\r\nThese are just a few examples of the possibilities with Virtual Machine Manager Analytics. Because the solution is open-source, we are looking forward to contributions from the community for other data visualizations.\r\nFurther, the data from System Center Virtual Machine Manager can be combined with several features in OMS for compelling use cases, including:\r\n<ul><li>Bring together the jobs data from multiple VMM instances to a single OMS workspace. With a view, now you can keep an eye on job details for all your VMM instances together.</li><li>Configure your OMS alerts with VMM jobs information to raise notifications for completion or failure of VMM jobs, and inform the appropriate teams.</li><li>Correlate VMM job data with other events in OMS log analytics for faster troubleshooting of failures. You can easily identify the possible causes of sudden failures on a VMM machine by correlating the VMM job logs with information from solutions like Change Tracking and Hyper-V management solutions.</li><li>Use Azure Automation runbooks with VMM job data to help enable automatic remediation for known or frequent issues.</li></ul>","shortDescription":"Virtual Machine Manager Analytics is an open-source solution that can be included in your OMS workspace. This solution brings in the job data of your on-premises VMM instances to the log analytics in OMS. VMM admins can then use this versatile platform to construct queries for searching the relevant data and creating data visualizations.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":7,"sellingCount":14,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft System Center Virtual Machine Manager Analytics solution","keywords":"with, jobs, data, failures, Distribution, instances, Manager, from","description":"The Virtual Machine Manager Analytics solution comes with some built-in reports with preconfigured data visualizations so you can easily get started with frequently used queries, such as:\r\n\r\n<ul><li>Distribution of failed jobs across VMM instances to easily sc","og:title":"Microsoft System Center Virtual Machine Manager Analytics solution","og:description":"The Virtual Machine Manager Analytics solution comes with some built-in reports with preconfigured data visualizations so you can easily get started with frequently used queries, such as:\r\n\r\n<ul><li>Distribution of failed jobs across VMM instances to easily sc","og:image":"https://old.roi4cio.com/fileadmin/user_upload/microsoft.png"},"eventUrl":"","translationId":1045,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":2,"title":"Virtual machine and cloud system software","alias":"virtual-machine-and-cloud-system-software","description":" A virtual machine (VM) is a software-based computer that exists within another computer’s operating system, often used for the purposes of testing, backing up data, or running SaaS applications. To fully grasp how VMs work, it’s important to first understand how computer software and hardware are typically integrated by an operating system.\r\n&quot;The cloud&quot; refers to servers that are accessed over the Internet, and the software and databases that run on those servers. Cloud servers are located in data centers all over the world. By using cloud computing, users and companies don't have to manage physical servers themselves or run software applications on their own machines.\r\nThe cloud enables users to access the same files and applications from almost any device, because the computing and storage take place on servers in a data center, instead of locally on the user device. This is why a user can log into their Instagram account on a new phone after their old phone breaks and still find their old account in place, with all their photos, videos, and conversation history. It works the same way with cloud email providers like Gmail or Microsoft Office 365, and with cloud storage providers like Dropbox or Google Drive.\r\nFor businesses, switching to cloud computing removes some IT costs and overhead: for instance, they no longer need to update and maintain their own servers, as the cloud vendor they are using will do that. This especially makes an impact on small businesses that may not have been able to afford their own internal infrastructure but can outsource their infrastructure needs affordably via the cloud. The cloud can also make it easier for companies to operate internationally because employees and customers can access the same files and applications from any location.\r\nSeveral cloud providers offer virtual machines to their customers. These virtual machines typically live on powerful servers that can act as a host to multiple VMs and can be used for a variety of reasons that wouldn’t be practical with a locally-hosted VM. These include:\r\n<ul><li>Running SaaS applications - Software-as-a-Service, or SaaS for short, is a cloud-based method of providing software to users. SaaS users subscribe to an application rather than purchasing it once and installing it. These applications are generally served to the user over the Internet. Often, it is virtual machines in the cloud that are doing the computation for SaaS applications as well as delivering them to users. If the cloud provider has a geographically distributed network edge, then the application will run closer to the user, resulting in faster performance.</li><li>Backing up data - Cloud-based VM services are very popular for backing up data because the data can be accessed from anywhere. Plus, cloud VMs provide better redundancy, require less maintenance, and generally scale better than physical data centers. (For example, it’s generally fairly easy to buy an extra gigabyte of storage space from a cloud VM provider, but much more difficult to build a new local data server for that extra gigabyte of data.)</li><li>Hosting services like email and access management - Hosting these services on cloud VMs is generally faster and more cost-effective, and helps minimize maintenance and offload security concerns as well.</li></ul>","materialsDescription":"What is an operating system?\r\nTraditional computers are built out of physical hardware, including hard disk drives, processor chips, RAM, etc. In order to utilize this hardware, computers rely on a type of software known as an operating system (OS). Some common examples of OSes are Mac OSX, Microsoft Windows, Linux, and Android.\r\nThe OS is what manages the computer’s hardware in ways that are useful to the user. For example, if the user wants to access the Internet, the OS directs the network interface card to make the connection. If the user wants to download a file, the OS will partition space on the hard drive for that file. The OS also runs and manages other pieces of software. For example, it can run a web browser and provide the browser with enough random access memory (RAM) to operate smoothly. Typically, operating systems exist within a physical computer at a one-to-one ratio; for each machine, there is a single OS managing its physical resources.\r\n<span style=\"font-weight: bold;\">Can you have two or more operating systems on one computer?</span>\r\nSome users want to be able to run multiple operating systems simultaneously on one computer, either for testing or one of the other reasons listed in the section below. This can be achieved through a process called virtualization. In virtualization, a piece of software behaves as if it were an independent computer. This piece of software is called a virtual machine, also known as a ‘guest’ computer. (The computer on which the VM is running is called the ‘host’.) The guest has an OS as well as its own virtual hardware.\r\n‘Virtual hardware’ may sound like a bit of an oxymoron, but it works by mapping to real hardware on the host computer. For example, the VM’s ‘hard drive’ is really just a file on the host computer’s hard drive. When the VM wants to save a new file, it actually has to communicate with the host OS, which will write this file to the host hard drive. Because virtual hardware must perform this added step of negotiating with the host to access hardware resources, virtual machines can’t run quite as fast as their host computers.\r\nWith virtualization, one computer can run two or more operating systems. The number of VMs that can run on one host is limited only by the host’s available resources. The user can run the OS of a VM in a window like any other program, or they can run it in fullscreen so that it looks and feels like a genuine host OS.\r\n <span style=\"font-weight: bold; \">What are virtual machines used for?</span>\r\nSome of the most popular reasons people run virtual machines include:\r\n<span style=\"font-weight: bold; \">Testing</span> - Oftentimes software developers want to be able to test their applications in different environments. They can use virtual machines to run their applications in various OSes on one computer. This is simpler and more cost-effective than having to test on several different physical machines.\r\n<span style=\"font-weight: bold; \">Running software designed for other OSes</span> - Although certain software applications are only available for a single platform, a VM can run software designed for a different OS. For example, a Mac user who wants to run software designed for Windows can run a Windows VM on their Mac host.\r\n<span style=\"font-weight: bold; \">Running outdated software</span> - Some pieces of older software can’t be run in modern OSes. Users who want to run these applications can run an old OS on a virtual machine.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Virtual_machine_and_cloud_system_software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1575,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Dynamics_365.png","logo":true,"scheme":false,"title":"Microsoft Dynamics 365","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-dynamics-365","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Sales</span></p>\r\n<p>Empower sellers with insights to personalize relationships, predict customer needs, and increase sales.</p>\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Retail</span></p>\r\n<p>Create personalized shopping experiences that unify digital, in-store, and back office operations.</p>\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Customer Service</span></p>\r\n<p>Exceed customer expectations across self and assisted support with empowered agents that deliver personalized experiences.</p>\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Field Service</span></p>\r\n<p>Serve customers better through proactive maintenance, predictive scheduling, and first-time fix.</p>\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Project Service Automation</span></p>\r\n<p>Deliver customer projects on-time, within budget, and become a trusted advisor.</p>\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Finance and Operations</span></p>\r\n<p>Modernize your business operations across finance, manufacturing, and supply chain to drive new growth.</p>\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Talent</span></p>\r\n<p>Attract the right people and seamlessly onboard, engage, and grow your talent.</p>\r\n<p><span style=\"font-weight: bold;\">Adobe Marketing Cloud</span></p>\r\n<p>Deliver personalized experiences throughout your marketing and sales engagements at scale with Dynamics 365 and Adobe.</p>\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Marketing</span></p>\r\n<p>Increase demand by automating tasks from multi-channel campaigns to events with an application built on the same platform as Dynamics 365 for Sales.</p>\r\n","shortDescription":"Microsoft Dynamics 365 is unified CRM and ERP capabilities — modern, intelligent cloud applications that help move your business forward.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":19,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Dynamics 365","keywords":"","description":"\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Sales</span></p>\r\n<p>Empower sellers with insights to personalize relationships, predict customer needs, and increase sales.</p>\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Retail</span></p>\r\n<p>","og:title":"Microsoft Dynamics 365","og:description":"\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Sales</span></p>\r\n<p>Empower sellers with insights to personalize relationships, predict customer needs, and increase sales.</p>\r\n<p><span style=\"font-weight: bold;\">Dynamics 365 for Retail</span></p>\r\n<p>","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Dynamics_365.png"},"eventUrl":"","translationId":1576,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":3,"title":"CRM"}],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees &quot;who can adjust themselves to the personality of the guest&quot;. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called &quot;at home customer services&quot; or &quot;at home customer support.&quot;\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed.&nbsp; </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":826,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Skype_novoe_pokolenie.png","logo":true,"scheme":false,"title":"The next generation of Skype","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":272,"alias":"the-next-generation-of-skype","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"The next generation of Skype will be available on devices with Android and iOS in June 2017. Versions for Windows and Mac will be released by the end of 2017.\r\nNew Skype made a group of chat more personalized with color settings, add-ons and bots. With the \"Search\" panel in the spotlight. New Skype feature: Highlights. The main features allow you to create a highlight of your day with photos and videos so you can share everyday moments.&nbsp;","shortDescription":"Skype is software for making individual and group voice and free video calls, sending messages and files to other Skype users.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":8,"sellingCount":4,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"The next generation of Skype","keywords":"Skype, with, 2017, generation, next, will, features, allow","description":"The next generation of Skype will be available on devices with Android and iOS in June 2017. Versions for Windows and Mac will be released by the end of 2017.\r\nNew Skype made a group of chat more personalized with color settings, add-ons and bots. With the \"Se","og:title":"The next generation of Skype","og:description":"The next generation of Skype will be available on devices with Android and iOS in June 2017. Versions for Windows and Mac will be released by the end of 2017.\r\nNew Skype made a group of chat more personalized with color settings, add-ons and bots. With the \"Se","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Skype_novoe_pokolenie.png"},"eventUrl":"","translationId":827,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":56,"title":"Web Conferencing Applications"}],"testingArea":"","categories":[{"id":367,"title":"Web Conferencing Applications","alias":"web-conferencing-applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed ​​and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":5957,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Remote_Desktop.png","logo":true,"scheme":false,"title":"Microsoft Remote Desktop","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-remote-desktop","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"<p><span style=\"font-weight: bold;\">Remote Desktop Protocol (RDP)</span> is a proprietary protocol developed by Microsoft which provides a user with a graphical interface to connect to another computer over a network connection. The user employs RDP client software for this purpose, while the other computer must run RDP server software.</p>\r\n<p><span style=\"font-weight: bold;\">Features:</span></p>\r\n<ul>\r\n<li>Access remote PCs running Windows Professional or Enterprise and Windows Server</li>\r\n<li>Access remote resources published by your IT admin</li>\r\n<li>Connect remotely through a Remote Desktop Gateway</li>\r\n<li>Rich multi-touch experience supporting Windows gestures</li>\r\n<li>Secure connection to your data and applications</li>\r\n<li>Simple management of your connections from the connection centre</li>\r\n<li>High-quality video and audio streaming</li>\r\n<li>Connect from your phone or use Continuum for Phone</li>\r\n</ul>","shortDescription":"Use the Microsoft Remote Desktop app to connect to a remote PC or virtual apps and desktops made available by your admin. The app helps you be productive no matter where you are.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":13,"sellingCount":7,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Remote Desktop","keywords":"","description":"<p><span style=\"font-weight: bold;\">Remote Desktop Protocol (RDP)</span> is a proprietary protocol developed by Microsoft which provides a user with a graphical interface to connect to another computer over a network connection. The user employs RDP client sof","og:title":"Microsoft Remote Desktop","og:description":"<p><span style=\"font-weight: bold;\">Remote Desktop Protocol (RDP)</span> is a proprietary protocol developed by Microsoft which provides a user with a graphical interface to connect to another computer over a network connection. The user employs RDP client sof","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Remote_Desktop.png"},"eventUrl":"","translationId":5958,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":136,"title":"Remote Desktop Software"}],"testingArea":"","categories":[{"id":878,"title":"Remote Desktop Software","alias":"remote-desktop-software","description":"The term remote desktop refers to a software or operating system feature that allows a personal computer's desktop environment to be run remotely on one system (usually a PC, but the concept applies equally to a server), while being displayed on a separate client device. Remote desktop applications have varying features. Some allow attaching to an existing user's session (i.e., a running desktop) and &quot;remote controlling&quot;, either displaying the remote control session or blanking the screen. Taking over a desktop remotely is a form of remote administration.\r\nRemote access can also be explained as remote control of a computer by using another device connected via the Internet or another network. This is widely used by many computer manufacturers and large businesses' help desks for technical troubleshooting of their customers' problems.\r\nRemote desktop software captures the mouse and keyboard inputs from the local computer (client) and sends them to the remote computer (server). The remote computer in turn sends the display commands to the local computer. When applications with many graphics including video or 3D models need to be controlled remotely, a remote workstation software that sends the pixels rather than the display commands must be used to provide a smooth, like-local experience. HP Remote Graphics Software is one such remote workstation solution.\r\nRemote desktop sharing is accomplished through a common client/server model. The client, or VNC viewer, is installed on a local computer and then connects via a network to a server component, which is installed on the remote computer. In a typical VNC session, all keystrokes and mouse clicks are registered as if the client were actually performing tasks on the end-user machine.\r\nThe target computer in a remote desktop scenario is still able to access all of its core functions. Many of these core functions, including the main clipboard, can be shared between the target computer and remote desktop client.\r\nA main use of remote desktop software is remote administration and remote implementation. This need arises when software buyers are far away from their software vendor. Most remote access software can be used for &quot;headless computers&quot;: instead of each computer having its own monitor, keyboard and mouse or using a KVM switch, one computer can have a monitor, keyboard, mouse, and remote control software, and control many headless computers. The duplicate desktop mode is useful for user support and education. Remote control software combined with telephone communication can be nearly as helpful for novice computer-users as if the support staff were actually there.\r\nSince the advent of cloud computing, remote desktop software can be housed on USB hardware devices, allowing users to connect the device to any PC connected to their network or the Internet and recreate their desktop via a connection to the cloud. This model avoids one problem with remote desktop software, which requires the local computer to be switched on at the time when the user wishes to access it remotely. (It is possible with a router with C2S VPN support, and Wake on LAN equipment, to establish a virtual private network (VPN) connection with the router over the Internet, if not connected to the LAN, switch on a computer connected to the router, then connect to it.)\r\nRemote desktop products are available in three models: hosted service, software, and appliance.","materialsDescription":"<span style=\"font-weight: bold;\">What is Remote Desktop Software?</span>\r\nRemote Desktop Software is a tool that uses Virtual Network Computing (VNC) to allow one computer to remotely access and control another computer over an internet/network connection.\r\n<span style=\"font-weight: bold;\">How does Remote Desktop Software Work?</span>\r\nRemote Desktop Software uses a client-server model to connect to and control a computer remotely:\r\n<ul><li><span style=\"font-weight: bold;\">Server:</span> The server is a remote device that is being controlled.</li><li><span style=\"font-weight: bold;\">Client:</span> The client is the local device used to control the server.</li></ul>\r\nThe server's UI is displayed on the client monitor which enables the client to control the server via keyboard and mouse inputs. These inputs are executed in the server's environment, and the UI is updated in the client's display accordingly.\r\n<span style=\"font-weight: bold;\">Why is Remote Desktop Software used?</span>\r\nRemote desktop software is a tool that allows you to use the remote desktop feature seamlessly. It is used mainly for the following purposes:\r\n<ul><li><span style=\"font-weight: bold;\">Troubleshooting:</span> IT Admins are on call 24/7 and a remote access tool helps them save time and effort by allowing them to fix issues remotely within a few minutes.</li><li><span style=\"font-weight: bold;\">Help Desk:</span> Help Desk technicians' primary responsibility is to resolve any issues that customers might face while using their product, and this more often than not involves taking remote control of their customers' devices. Work from home: People that work from home often need to remotely connect to and use their corporate devices for various purposes.</li><li><span style=\"font-weight: bold;\">Personal use:</span> You can remotely access a computer at your home when you're on the move, to access files or personal documents you may require urgently.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/remote.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":2144,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Advanced_Threat_Analytics.png","logo":true,"scheme":false,"title":"Microsoft Advanced Threat Analytics","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-advanced-threat-analytics","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"<p>Advanced Threat Analytics (ATA) is an on-premises platform that helps protect your enterprise from multiple types of advanced targeted cyber attacks and insider threats by using information from multiple data-sources in your network to learn the behavior of users and other entities in the organization and build a behavioral profile about them and by leveraging ATA's proprietary network parsing engine to capture and parse network traffic of multiple protocols.</p>\r\n<p><span style=\"font-weight: bold;\">Get peace of mind all day with advanced threat protection</span></p>\r\n<p><span style=\"font-weight: bold;\">Detect threats fast with behavioral analytics</span></p>\r\n<p>No need to create rules, fine-tune, or monitor a flood of security reports with self-learning and advanced, ready-to-analyze intelligence.</p>\r\n<p><span style=\"font-weight: bold;\">Adapt as fast as your attackers</span></p>\r\n<p>Rely on continually updated learning that adapts to the changing nature of your users and business.</p>\r\n<p><span style=\"font-weight: bold;\">Focus on only important events</span></p>\r\n<p>Review the attack timeline for a clear and convenient view of suspicious activity or persistent threats.</p>\r\n<p><span style=\"font-weight: bold;\">Reduce false positive fatigue</span></p>\r\n<p>Receive alerts only after suspicious activities are contextually aggregated and verified.</p>\r\n<p><span style=\"font-weight: bold;\">Prioritize and plan for next steps</span></p>\r\n<p>Get recommendations for investigation and remediation of each suspicious activity.</p>","shortDescription":"ATA is an on-premises platform to help you protect your enterprise from advanced targeted attacks by automatically\r\nanalyzing, learning, and identifying normal and abnormal entity behavior.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":1,"sellingCount":20,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Advanced Threat Analytics","keywords":"","description":"<p>Advanced Threat Analytics (ATA) is an on-premises platform that helps protect your enterprise from multiple types of advanced targeted cyber attacks and insider threats by using information from multiple data-sources in your network to learn the behavior of","og:title":"Microsoft Advanced Threat Analytics","og:description":"<p>Advanced Threat Analytics (ATA) is an on-premises platform that helps protect your enterprise from multiple types of advanced targeted cyber attacks and insider threats by using information from multiple data-sources in your network to learn the behavior of","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Advanced_Threat_Analytics.png"},"eventUrl":"","translationId":2145,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":30,"title":"UEBA - User and Entity Behavior Analytics"}],"testingArea":"","categories":[{"id":465,"title":"UEBA - User and Entity Behavior Analytics","alias":"ueba-user-and-entity-behavior-analytics","description":"Developments in UBA technology led Gartner to evolve the category to user and entity behavior analytics (UEBA). In September 2015, Gartner published the Market Guide for User and Entity Analytics by Vice President and Distinguished Analyst, Avivah Litan, that provided a thorough definition and explanation. UEBA was referred to in earlier Gartner reports but not in much depth. Expanding the definition from UBA includes devices, applications, servers, data, or anything with an IP address. It moves beyond the fraud-oriented UBA focus to a broader one encompassing &quot;malicious and abusive behavior that otherwise went unnoticed by existing security monitoring systems, such as SIEM and DLP.&quot; The addition of &quot;entity&quot; reflects that devices may play a role in a network attack and may also be valuable in uncovering attack activity. &quot;When end users have been compromised, malware can lay dormant and go undetected for months. Rather than trying to find where the outsider entered, UEBAs allow for quicker detection by using algorithms to detect insider threats.&quot;\r\nParticularly in the computer security market, there are many vendors for UEBA applications. They can be &quot;differentiated by whether they are designed to monitor on-premises or cloud-based software as a service (SaaS) applications; the methods in which they obtain the source data; the type of analytics they use (i.e., packaged analytics, user-driven or vendor-written), and the service delivery method (i.e., on-premises or a cloud-based).&quot; According to the 2015 market guide released by Gartner, &quot;the UEBA market grew substantially in 2015; UEBA vendors grew their customer base, market consolidation began, and Gartner client interest in UEBA and security analytics increased.&quot; The report further projected, &quot;Over the next three years, leading UEBA platforms will become preferred systems for security operations and investigations at some of the organizations they serve. It will be—and in some cases already is—much easier to discover some security events and analyze individual offenders in UEBA than it is in many legacy security monitoring systems.&quot;","materialsDescription":"<span style=\"font-weight: bold;\">What is UEBA?</span>\r\nHackers can break into firewalls, send you e-mails with malicious and infected attachments, or even bribe an employee to gain access into your firewalls. Old tools and systems are quickly becoming obsolete, and there are several ways to get past them.\r\nUser and entity behavior analytics (UEBA) give you more comprehensive way of making sure that your organization has top-notch IT security, while also helping you detect users and entities that might compromise your entire system.\r\nUEBA is a type of cybersecurity process that takes note of the normal conduct of users. In turn, they detect any anomalous behavior or instances when there are deviations from these “normal” patterns. For example, if a particular user regularly downloads 10 MB of files every day but suddenly downloads gigabytes of files, the system would be able to detect this anomaly and alert them immediately.\r\nUEBA uses machine learning, algorithms, and statistical analyses to know when there is a deviation from established patterns, showing which of these anomalies could result in, potentially, a real threat. UEBA can also aggregate the data you have in your reports and logs, as well as analyze the file, flow, and packet information.\r\nIn UEBA, you do not track security events or monitor devices; instead, you track all the users and entities in your system. As such, UEBA focuses on insider threats, such as employees who have gone rogue, employees who have already been compromised, and people who already have access to your system and then carry out targeted attacks and fraud attempts, as well as servers, applications, and devices that are working within your system.\r\n<span style=\"font-weight: bold;\">What are the benefits of UEBA?</span>\r\nIt is the unfortunate truth that today's cybersecurity tools are fast becoming obsolete, and more skilled hackers and cyber attackers are now able to bypass the perimeter defenses that are used by most companies. In the old days, you were secure if you had web gateways, firewalls, and intrusion prevention tools in place. This is no longer the case in today’s complex threat landscape, and it’s especially true for bigger corporations that are proven to have very porous IT perimeters that are also very difficult to manage and oversee.\r\nThe bottom line? Preventive measures are no longer enough. Your firewalls are not going to be 100% foolproof, and hackers and attackers will get into your system at one point or another. This is why detection is equally important: when hackers do successfully get into your system, you should be able to detect their presence quickly in order to minimize the damage.\r\n<span style=\"font-weight: bold;\">How Does UEBA Work?</span>\r\nThe premise of UEBA is actually very simple. You can easily steal an employee’s user name and password, but it is much harder to mimic the person’s normal behavior once inside the network.\r\nFor example, let’s say you steal Jane Doe’s password and user name. You would still not be able to act precisely like Jane Doe once in the system unless given extensive research and preparation. Therefore, when Jane Doe’s user name is logged in to the system, and her behavior is different than that of typical Jane Doe, that is when UEBA alerts start to sound.\r\nAnother relatable analogy would be if your credit card was stolen. A thief can pickpocket your wallet and go to a high-end shop and start spending thousands of dollars using your credit card. If your spending pattern on that card is different from the thief’s, the company’s fraud detection department will often recognize the abnormal spending and block suspicious purchases, issuing an alert to you or asking you to verify the authenticity of a transaction.\r\nAs such, UEBA is a very important component of IT security, allowing you to:\r\n1. Detect insider threats. It is not too far-fetched to imagine that an employee, or perhaps a group of employees, could go rogue, stealing data and information by using their own access. UEBA can help you detect data breaches, sabotage, privilege abuse and policy violations made by your own staff.\r\n2. Detect compromised accounts. Sometimes, user accounts are compromised. It could be that the user unwittingly installed malware on his or her machine, or sometimes a legitimate account is spoofed. UEBA can help you weed out spoofed and compromised users before they can do real harm.\r\n3. Detect brute-force attacks. Hackers sometimes target your cloud-based entities as well as third-party authentication systems. With UEBA, you are able to detect brute-force attempts, allowing you to block access to these entities.\r\n4. Detect changes in permissions and the creation of super users. Some attacks involve the use of super users. UEBA allows you to detect when super users are created, or if there are accounts that were granted unnecessary permissions.\r\n5. Detect breach of protected data. If you have protected data, it is not enough to just keep it secure. You should know when a user accesses this data when he or she does not have any legitimate business reason to access it.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_User_and_Entity_Behavior_Analytics.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":5746,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/microsoft.png","logo":true,"scheme":false,"title":"Microsoft Teams","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-teams","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"Invite everyone you work with to chat, meet, call, and collaborate all in one place, no matter where you are.\r\n<span style=\"font-weight: bold;\">Chat from anywhere</span>\r\nShare your opinion, and your personality. Send gifs, stickers, and emojis in a group chat or in one-to-one messages.\r\n<span style=\"font-weight: bold;\">Meet from anywhere</span>\r\nInstantly go from group chat to video conference with the touch of a button. Teams of 10 or 10,000 can meet in one place, no matter how many places they’re in.\r\n<span style=\"font-weight: bold;\">Call from anywhere</span>\r\nNever yell “who just joined?!” ever again. Use Teams calling, Phone System, Calling Plan, or Direct Routing to take the stress out of conference calls.\r\n<span style=\"font-weight: bold;\">Collaborate from anywhere</span>\r\nNever do that frantic, searching-for-files thing ever again. In Teams you can access, share, and edit Word docs, PowerPoint, and Excel files in real time.\r\n\r\n<span style=\"text-decoration: underline;\"><span style=\"font-weight: bold;\">Features:</span></span>\r\n<span style=\"font-weight: bold;\">Meetings.</span> Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.\r\n<span style=\"font-weight: bold;\">Calling.</span> Make clear and reliable calls. Combine Teams with Phone System, Calling Plan, and Direct Routing for business calling on a global scale.\r\n<span style=\"font-weight: bold;\">Devices.</span> Be seen and heard wherever work takes you. Use Teams devices for more intelligent meeting and calling experiences.\r\n<span style=\"font-weight: bold;\">Apps and workflows.</span> Make Teams work for you. Add your favorite Microsoft and third-party services or build custom apps for your unique business needs.\r\n<span style=\"font-weight: bold;\">Firstline Workers.</span> Maximize the impact of your Firstline Workforce. Empower all workers with new scheduling and shift management features.\r\n<span style=\"font-weight: bold;\">Healthcare.</span> Provide the best care possible with help from Microsoft Teams. Collaborate and coordinate in a simple, secure way with chat, video, voice, and healthcare tools all in one hub.\r\n<span style=\"font-weight: bold;\">Security and compliance.</span> Microsoft Teams is designed with IT in mind, providing management capabilities for collaboration, meetings, callings, and apps in one place with simple administration.","shortDescription":"Microsoft Teams! Work remotely without feeling remote.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":6,"sellingCount":11,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Teams","keywords":"","description":"Invite everyone you work with to chat, meet, call, and collaborate all in one place, no matter where you are.\r\n<span style=\"font-weight: bold;\">Chat from anywhere</span>\r\nShare your opinion, and your personality. Send gifs, stickers, and emojis in a group chat","og:title":"Microsoft Teams","og:description":"Invite everyone you work with to chat, meet, call, and collaborate all in one place, no matter where you are.\r\n<span style=\"font-weight: bold;\">Chat from anywhere</span>\r\nShare your opinion, and your personality. Send gifs, stickers, and emojis in a group chat","og:image":"https://old.roi4cio.com/fileadmin/user_upload/microsoft.png"},"eventUrl":"","translationId":5747,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":109,"title":"Instant messaging"}],"testingArea":"","categories":[{"id":495,"title":"Instant Communications Applications","alias":"instant-communications-applications","description":" Instant messaging (IM) technology is a type of online chat that offers real-time text transmission over the Internet. A LAN messenger operates in a similar way over a local area network. Short messages are typically transmitted between two parties, when each user chooses to complete a thought and select &quot;send&quot;. Some IM applications can use push technology to provide real-time text, which transmits messages character by character, as they are composed. More advanced instant messaging can add file transfer, clickable hyperlinks, Voice over IP, or video chat.\r\nNon-IM types of chat include multicast transmission, usually referred to as &quot;chat rooms&quot;, where participants might be anonymous or might be previously known to each other (for example collaborators on a project that is using chat to facilitate communication). Instant messaging systems tend to facilitate connections between specified known users (often using a contact list also known as a &quot;buddy list&quot; or &quot;friend list&quot;). Depending on the IM protocol, the technical architecture can be peer-to-peer (direct point-to-point transmission) or client-server (an Instant message service center retransmits messages from the sender to the communication device).\r\nBy 2010, instant messaging over the Web was already in sharp decline, in favor of messaging features on social networks. The most popular IM platforms, such as AIM, closed in 2017, and Windows Live Messenger was merged into Skype. Today, most instant messaging takes place on messaging apps which by 2014 had more users than social networks.\r\nInstant messaging is a set of communication technologies used for text-based communication between two or more participants over the Internet or other types of networks. IM–chat happens in real-time. Of importance is that online chat and instant messaging differ from other technologies such as email due to the perceived quasi-synchrony of the communications by the users. Some systems permit messages to be sent to users not then 'logged on' (offline messages), thus removing some differences between IM and email (often done by sending the message to the associated email account).\r\nIM allows effective and efficient communication, allowing immediate receipt of acknowledgment or reply. However IM is basically not necessarily supported by transaction control. In many cases, instant messaging includes added features which can make it even more popular. For example, users may see each other via webcams, or talk directly for free over the Internet using a microphone and headphones or loudspeakers. Many applications allow file transfers, although they are usually limited in the permissible file-size.\r\nIt is usually possible to save a text conversation for later reference. Instant messages are often logged in a local message history, making it similar to the persistent nature of emails. ","materialsDescription":" <span style=\"font-weight: bold;\">What is instant messaging used for?</span>\r\nInstant messaging (IM) technology is a type of online chat that offers real-time text transmission over the Internet. A LAN messenger operates in a similar way over a local area network. Short messages are typically transmitted between two parties when each user chooses to complete a thought and select &quot;send&quot;.\r\n<span style=\"font-weight: bold;\">What kind of protocols are used in instant messaging applications?</span>\r\nTwo of the main protocols used for instant messaging in the market today are WebSocket and XMPP.\r\n<span style=\"font-weight: bold;\">What is the difference between texting and instant messaging?</span>\r\nText messaging, or simply &quot;texting,&quot; is a cellular phone service typically limited to 160 characters, whereas instant messaging is usually a computer session with longer message size. Both text messaging and instant messaging are often called just plain &quot;messaging.&quot;\r\n<span style=\"font-weight: bold;\">What are the key features of instant messaging?</span>\r\nThe exchange of text has long been the chief function of instant messaging, but it is now one feature of many. The ability to insert images and emojis into messages is now standard in many clients, as are file transfers. Facebook Messenger even enables users to send money via IM.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Instant_Communications_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":634,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_SQL_Server.png","logo":true,"scheme":false,"title":"Microsoft SQL Server","vendorVerified":0,"rating":"2.00","implementationsCount":4,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-sql-server","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"As a database server, it is a software product with the primary function of storing and retrieving data as requested by other software applications—which may run either on the same computer or on another computer across a network (including the Internet).\r\nMicrosoft markets at least a dozen different editions of Microsoft SQL Server, aimed at different audiences and for workloads ranging from small single-machine applications to large Internet-facing applications with many concurrent users.","shortDescription":"Microsoft SQL Server is a relational database management system developed by Microsoft.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":3,"sellingCount":4,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft SQL Server","keywords":"Microsoft, computer, applications, different, with, Server, software, editions","description":"As a database server, it is a software product with the primary function of storing and retrieving data as requested by other software applications—which may run either on the same computer or on another computer across a network (including the Internet).\r\nMic","og:title":"Microsoft SQL Server","og:description":"As a database server, it is a software product with the primary function of storing and retrieving data as requested by other software applications—which may run either on the same computer or on another computer across a network (including the Internet).\r\nMic","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_SQL_Server.png"},"eventUrl":"","translationId":635,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":239,"title":"Relational Database Management Systems","alias":"relational-database-management-systems","description":" Relational Database Management System (RDBMS) is a DBMS designed specifically for relational databases. Therefore, RDBMSes are a subset of DBMSes.\r\nA relational database refers to a database that stores data in a structured format, using rows and columns. This makes it easy to locate and access specific values within the database. It is &quot;relational&quot; because the values within each table are related to each other. Tables may also be related to other tables. The relational structure makes it possible to run queries across multiple tables at once.\r\nWhile a relational database describes the type of database an RDMBS manages, the RDBMS refers to the database program itself. It is the software that executes queries on the data, including adding, updating, and searching for values.\r\nAn RDBMS may also provide a visual representation of the data. For example, it may display data in a tables like a spreadsheet, allowing you to view and even edit individual values in the table. Some relational database softwareallow you to create forms that can streamline entering, editing, and deleting data.\r\nMost well known DBMS applications fall into the RDBMS category. Examples include Oracle Database, MySQL, Microsoft SQL Server, and IBM DB2. Some of these programs support non-relational databases, but they are primarily used for relational database management.\r\nExamples of non-relational databases include Apache HBase, IBM Domino, and Oracle NoSQL Database. These type of databases are managed by other DMBS programs that support NoSQL, which do not fall into the RDBMS category.\r\nElements of the relational DBMS that overarch the basic relational database are so intrinsic to operations that it is hard to dissociate the two in practice.\r\nThe most basic features of RDBMS are related to create, read, update and delete operations, collectively known as CRUD. They form the foundation of a well-organized system that promotes consistent treatment of data.\r\nThe RDBMS typically provides data dictionaries and metadata collections useful in data handling. These programmatically support well-defined data structures and relationships. Data storage management is a common capability of the RDBMS, and this has come to be defined by data objects that range from binary large object (blob) strings to stored procedures. Data objects like this extend the scope of basic relational database operations and can be handled in a variety of ways in different RDBMSes.\r\nThe most common means of data access for the RDBMS is via SQL. Its main language components comprise data manipulation language (DML) and data definition language (DDL) statements. Extensions are available for development efforts that pair SQL use with common programming languages, such as COBOL (Common Business-Oriented Language), Java and .NET.\r\nRDBMSes use complex algorithms that support multiple concurrent user access to the database, while maintaining data integrity. Security management, which enforces policy-based access, is yet another overlay service that the RDBMS provides for the basic database as it is used in enterprise settings.\r\nRDBMSes support the work of database administrators (DBAs) who must manage and monitor database activity. Utilities help automate data loading and database backup. RDBMS systems manage log files that track system performance based on selected operational parameters. This enables measurement of database usage, capacity and performance, particularly query performance. RDBMSes provide graphical interfaces that help DBAs visualize database activity.\r\nRelational database management systems are central to key applications, such as banking ledgers, travel reservation systems and online retailing. As RDBMSes have matured, they have achieved increasingly higher levels of query optimization, and they have become key parts of reporting, analytics and data warehousing applications for businesses as well. \r\nRDBMSes are intrinsic to operations of a variety of enterprise applications and are at the center of most master data management (MDM) systems.<br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What are the advantages of a Relational Database Management System?</span></h1>\r\nA Relational Database Management System (RDBMS) is a software system that provides access to a relational database. The software system is a collection of software applications that can be used to create, maintain, manage and use the database. A &quot;relational database&quot; is a database structured on the &quot;relational&quot; model. Data are stored and presented in a tabular format, organized in rows and columns with one record per row.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Data Structure.</span> The table format is simple and easy for database users to understand and use. Relational database management software provide data access using a natural structure and organization of the data. Database queries can search any column for matching entries.</li></ul>\r\n<dl></dl>\r\n<ul><li><span style=\"font-weight: bold;\">Multi-User Access.</span> RDBMS database program allow multiple database users to access a database simultaneously. Built-in locking and transactions management functionality allow users to access data as it is being changed, prevents collisions between two users updating the data, and keeps users from accessing partially updated records.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Privileges. </span>Authorization and privilege control features in an RDBMS allow the database administrator to restrict access to authorized users, and grant privileges to individual users based on the types of database tasks they need to perform. Authorization can be defined based on the remote client IP address in combination with user authorization, restricting access to specific external computer systems.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Network Access.</span> RDBMSs provide access to the database through a server daemon, a specialized software program that listens for requests on a network, and allows database clients to connect to and use the database. Users do not need to be able to log in to the physical computer system to use the database, providing convenience for the users and a layer of security for the database. Network access allows developers to build desktop tools and Web applications to interact with databases.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Speed.</span> The relational database model is not the fastest data structure. RDBMS software advantages, such as simplicity, make the slower speed a fair trade-off. Optimizations built into an RDBMS, and the design of the databases, enhance performance, allowing RDBMSs to perform more than fast enough for most applications and data sets. Improvements in technology, increasing processor speeds and decreasing memory and storage costs allow systems administrators to build incredibly fast systems that can overcome any database performance shortcomings.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Maintenance. </span>RDBMSs feature maintenance utilities that provide database administrators with tools to easily maintain, test, repair and back up the databases housed in the system. Many of the functions can be automated using built-in automation in the RDBMS, or automation tools available on the operating system.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Language.</span> RDBMSs support a generic language called &quot;Structured Query Language&quot; (SQL). The SQL syntax is simple, and the language uses standard English language keywords and phrasing, making it fairly intuitive and easy to learn. Many RDBMSs add non-SQL, database-specific keywords, functions and features to the SQL language.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Relational_Database_Management_Systems.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":392,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Exchange.png","logo":true,"scheme":false,"title":"Microsoft Exchange","vendorVerified":0,"rating":"2.00","implementationsCount":11,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-exchange","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"Work smarter, anywhere Microsoft Exchange lets you accomplish more with a rich, business-class email experience on phones, tablets, desktops, and the web. Enjoy enterprise email capabilities with bigger and more reliable mailboxes Experience better collaboration with document sharing Add enhanced archiving, security, and compliance features <span style=\"font-weight: bold;\">Exchange Online</span> Exchange is available as a standalone hosted service from Microsoft. You can also get Exchange as part of an Office 365 plan that includes Office apps, SharePoint, and Skype for Business. <span style=\"font-weight: bold;\">Exchange Server 2016</span> Increase productivity and keep your business information safe, while maintaining the control you need. <span style=\"font-weight: bold;\">Other Exchange products</span> Exchange Online Archiving Exchange Online Protection Office 365 Advanced Threat Protection Exchange Online Kiosk Exchange for government agencies","shortDescription":"Microsoft Exchange lets you accomplish more with a rich, business-class email experience on phones, tablets, desktops, and the web.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":true,"bonus":100,"usingCount":20,"sellingCount":2,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Exchange","keywords":"Exchange, Online, Microsoft, Office, with, Protection, email, more","description":"Work smarter, anywhere Microsoft Exchange lets you accomplish more with a rich, business-class email experience on phones, tablets, desktops, and the web. Enjoy enterprise email capabilities with bigger and more reliable mailboxes Experience better collaborati","og:title":"Microsoft Exchange","og:description":"Work smarter, anywhere Microsoft Exchange lets you accomplish more with a rich, business-class email experience on phones, tablets, desktops, and the web. Enjoy enterprise email capabilities with bigger and more reliable mailboxes Experience better collaborati","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_Exchange.png"},"eventUrl":"","translationId":393,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":271,"title":"Messaging Applications","alias":"messaging-applications","description":" Messaging apps (a.k.a. &quot;Social messaging&quot; or &quot;chat applications&quot;) are apps and platforms that enable messaging, many of which started around social networking platforms, but many of which have now developed into broad platforms enabling status updates, chatbots, payments and conversational commerce (e-commerce via chat).\r\nSome examples of popular messaging apps include WhatsApp, China's WeChat and QQ Messenger, Viber, Line, Snapchat, Korea's KakaoTalk, Google Hangouts, Blackberry Messenger, Telegram, and Vietnam's Zalo. Slack focuses on messaging and file sharing for work teams. Some social networking services offer messaging services as a component of their overall platform, such as Facebook's Facebook Messenger, along with Instagram and Twitter's direct messaging functions.\r\nMessaging apps are the most widely used smartphone apps with in 2018 over 1.3 billion monthly users of WhatsApp and Facebook Messenger, 980 million monthly active users of WeChat and 843 million monthly active users of QQ Mobile.\r\nOnline chatting apps differ from the previous generation of instant messaging platforms like the defunct AIM, Yahoo! Messenger, and Windows Live Messenger, in that they are primarily used via mobile apps on smartphones as opposed to personal computers, although some messaging apps offer web-based versions or software for PC operating systems.\r\nAs people upgraded in the 2010s from feature phones to smartphones, they moved from traditional calling and SMS (which are paid services) to messaging apps which are free or only incur small data charges.\r\n<p class=\"align-left\">&nbsp;</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Messaging apps each have some of the following features:</span></p>\r\n<ul><li>Chat</li></ul>\r\n<ol><li>One-on-one chat</li><li>Group chat</li><li> Broadcast lists</li><li>Chatbots (including &quot;bot in group chats&quot;)</li><li>&quot;Smart replies&quot; (suggested replies to incoming messages provided by Google's Reply platform )</li></ol>\r\n<ul><li>Calls</li></ul>\r\n<ol><li>Voice calls</li><li> Video calls</li></ol>\r\n<ul><li>Audio alerts (on Line)</li><li>File sharing</li><li>Games</li><li>&quot;Mini Programs&quot; (e.g. WeChat Mini Program)</li><li>News discovery (e.g. Snapchat Discover)</li><li>Payments or mobile wallet, e.g. WeChat Pay which processes much of the Chinese mobile payment volume of US$5 trillion (2016)</li><li>Personal (cloud) storage</li><li>Push notifications</li><li>Status updates (WhatsApp Status, WeChat Moments)</li><li>Stickers</li><li>Virtual assistant, e.g. Google Assistant in Google Allo</li></ul>\r\n<p class=\"align-left\">Unlike chat rooms with many users engaging in multiple and overlapping conversations, instant messaging application sessions usually take place between two users in a private, back-and-forth style of communication.</p>\r\n<p class=\"align-left\">One of the core features of different messaging apps is the ability to see whether a friend or co-worker is online and connected through the selected service -- a capability known as presence. As the technology has evolved, many online messaging apps have added support for exchanging more than just text-based messages, allowing actions like file transfers and image sharing within the instant messaging session.</p>\r\n<p class=\"align-left\">Instant messaging also differs from email in the immediacy of the message exchange. It also tends to be session-based, having a start and an end. Because application message is intended to mimic in-person conversations, individual messages are often brief. Email, on the other hand, usually reflects a longer-form, letter-writing style.<br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is instant messaging software?</span></h1>\r\nCompanies use instant messaging software to facilitate communication between their staff members who may be located in different places and countries. Popular websites such as Facebook offer instant chat services for free. Good quality messenger application solutions provide useful features such as video calling, web conferencing, and VoIP. Advanced platforms offer IP radio, IPTV, and desktop sharing tools. Large enterprises have greater communication needs and therefore they typically invest in installing an internal IM server to serve their thousands of employees.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Why people use Messaging Apps?</span></h1>\r\n<ul><li>Real-time text transmission</li><li>Conveniency</li><li>Records of a chat history</li><li>Easy for multitasking</li><li>Operating anytime anywhere using the WiFi or Mobile Network operators</li><li>Stickers</li></ul>\r\nCommunication is an essential component of any business: interaction with external or internal customers, end users, employees. A good communication platform is vital to stay connected with the employees and broadcast information fast and efficiently. Thousands of people support the escalation from IM to other ways of communication, such as group chat, voice calls or video conferencing.<br />Depending on the purpose of use we can separate popular messenger nto those with business needs or for corporate use, such as Slack, Hangouts, Flock, Stride and those for everyday communications like WhatsApp, FB Messenger, WeChat, Telegram, and others.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How messaging apps can benefit your business?</span></h1>\r\n<p class=\"align-center\"></p>\r\nHeads bowed, shoulders hunched over glowing screens—we all might be a little guilty of smartphone addiction, and mobile usage is only increasing. We’re in constant communication with one another, and over the past few years messaging apps like Facebook Messenger and WeChat have become commonplace. Of the 10 most globally used apps, messaging apps account for 6.\r\nWith consumer messaging apps on the rise, businesses have begun to connect with customers on yet another channel. According to Gartner, “By 2019, requests for customer support through consumer mobile messaging apps will exceed requests for customer support through traditional social media.”\r\nServing up customer support through customer messaging software can deepen your brand’s relationship with customers. On the customer side, messaging apps provide an immediate way to connect with your business and get a response.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Here are three ways your business can benefit from connecting with customers over consumer messaging apps:</span></p>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Unrestricted communication.</span> No matter where they are in the world, messaging apps offer your customers unrestricted communication options. Unlike SMS, which often incurs charges, your customers can still reach out privately via messaging apps and receive a timely response without worrying about cost. That means happier customers, and happy customers mean a happy bottom line for your business.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Move customer queries from public to private. </span>Giving your customers an easy option to reach your business privately not only decreases their likelihood of publicly tweeting a complaint, it also offers a space to exchange sensitive information, like delivery details. With a more private outlet for customer interactions, your business can thoroughly help customers while simultaneously saving brand face.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Increase first contact resolution with chatbot integrations.</span> According to Gartner, artificial intelligence is a top trend for 2017. With the help of chatbots, your business can better manage workflows and automatically respond to customer requests via messaging. Chatbots can help point customers to the right information, helping them self-serve and ultimately allowing your support agents to focus on the issues that require a human touch. </li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Messaging_Applications.png"},{"id":273,"title":"Team Collaborative Applications","alias":"team-collaborative-applications","description":" Collaborative software or groupware is application software designed to help people working on a common task to attain their goals. One of the earliest definitions of groupware is &quot;intentional group processes plus software to support them&quot;.\r\nThe worldwide team collaborative applications market continues to accelerate as collaboration becomes a key component of the future of work in a digital enterprise. The market is growing in revenue, leveraging IT integrations to both bridge functions and the enterprise. The market continues to move to the cloud and emphasizes usage across devices.\r\nThe total worldwide team collaborative applications market grew at 24.7% year over year, up from 21.5% growth the previous year. Growth was powered by the adoption of solutions that made working together more agile and seamless and favored solutions with integrations that centralize work, assets, and communications, including messaging and chat. In short, applications that made it easier to get work done by bringing content, context, and communications in a single place.\r\nFeeling the pinch to produce more with less, organizations have turned to collaborative applications to streamline workflow and engage employees, partners and, increasingly, customers. They are discovering new paths to productivity, a better digital user experience (UX), and loyalty. Companies are developing a new way to work together and across their workforce and the sales continuum. A more technology-savvy and digitally connected workforce is empowering and accelerating this trend. Artificial intelligence (AI) is more common across collaborative solutions and almost expected by employees to automate repetitive tasks. Increasingly, machine learning (ML) and AI will generate new forms of value from conversations, meetings, and other content assets.\r\nMake no mistake, the majority of the lead vendors in this space are heavily invested in the future of work and want to be either your future workspace — where work actually is done — or an application that integrates to facilitate better and more productive results with a better-engaged workforce.","materialsDescription":"<span style=\"font-weight: bold; \">What is groupware?</span>\r\nCollaborative software was originally designated as groupware and this term can be traced as far back as the late 1980s, when Richman and Slovak (1987) wrote: &quot;Like an electronic sinew that binds teams together, the new groupware aims to place the computer squarely in the middle of communications among managers, technicians, and anyone else who interacts in groups, revolutionizing the way they work.&quot;\r\nEven further back, in 1978 Peter and Trudy Johnson-Lenz coined the term groupware; their initial 1978 definition of groupware was, &quot;intentional group processes plus software to support them.&quot; Later in their article they went on to explain groupware as &quot;computer-mediated culture... an embodiment of social organization in hyperspace.&quot; Groupware integrates co-evolving human and tool systems, yet is simply a single system.\r\nIn the early 1990s the first commercial groupware products were delivered, and big companies such as Boeing and IBM started using electronic meeting systems for key internal projects. Lotus Notes appeared as a major example of that product category, allowing remote group collaboration when the internet was still in its infancy. Kirkpatrick and Losee (1992) wrote then: &quot;If GROUPWARE really makes a difference in productivity long term, the very definition of an office may change. You will be able to work efficiently as a member of a group wherever you have your computer. As computers become smaller and more powerful, that will mean anywhere.&quot; In 1999, Achacoso created and introduced the first wireless groupware.\r\n<span style=\"font-weight: bold;\">What are the levels of groupware?</span>\r\nGroupware can be divided into three categories depending on the level of collaboration:\r\n<ul><li>Communication can be thought of as unstructured interchange of information. A phone call or an IM Chat discussion are examples of this.</li><li>Conferencing (or collaboration level, as it is called in the academic papers that discuss these levels) refers to interactive work toward a shared goal. Brainstorming or voting are examples of this.</li><li>Co-ordination refers to complex interdependent work toward a shared goal. A good metaphor for understanding this is to think about a sports team; everyone has to contribute the right play at the right time as well as adjust their play to the unfolding situation - but everyone is doing something different - in order for the team to win. That is complex interdependent work toward a shared goal: collaborative management.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Team_Collaborative_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"partnershipProgramme":null}},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"implementations":{"implementationsByAlias":{},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"agreements":{"agreementById":{},"ids":{},"links":{},"meta":{},"loading":false,"error":null},"comparison":{"loading":false,"error":false,"templatesById":{},"comparisonByTemplateId":{},"products":[],"selectedTemplateId":null},"presentation":{"type":null,"company":{},"products":[],"partners":[],"formData":{},"dataLoading":false,"dataError":false,"loading":false,"error":false},"catalogsGlobal":{"subMenuItemTitle":""}}