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By automating time-intensive, manual processes and operational workflows and delivering powerful, consolidated analytics, real time dashboards and reporting from across your security infrastructure, <span style=\"font-weight: bold;\">Swimlane </span>maximizes the incident response capabilities of over-burdened and understaffed security operations.<br /><br /><span style=\"font-weight: bold;\">Swimlane </span>was founded to deliver scalable innovative and flexible security solutions to organizations struggling with alert fatigue, vendor proliferation and chronic staffing shortages. <span style=\"font-weight: bold;\">Swimlane </span>is at the forefront of the growing market for security automation and orchestration solutions that automate and organize security processes in repeatable ways to get the most out of available resources and accelerate incident response.<br /><br />Swimlane is headquartered in Denver, Colorado, with operations throughout North America and Europe. <br />Source: https://www.linkedin.com/company/swimlane/about/","companyTypes":["supplier","vendor"],"products":{},"vendoredProductsCount":1,"suppliedProductsCount":1,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{"59":{"id":59,"title":"SCADA - Supervisory Control And Data Acquisition","description":"<span style=\"font-weight: bold; \">SCADA</span> stands for <span style=\"font-weight: bold; \">Supervisory Control and Data Acquisition</span>, a term which describes the basic functions of a SCADA system. Companies use SCADA systems to control equipment across their sites and to collect and record data about their operations. SCADA is not a specific technology, but a type of application. Any application that gets operating data about a system in order to control and optimise that system is a SCADA application. That application may be a petrochemical distillation process, a water filtration system, a pipeline compressor, or just about anything else.\r\nSCADA solutions typically come in a combination of software and hardware elements, such as&nbsp;programmable logic controllers (PLCs) and remote terminal units (RTUs). Data acquisition in SCADA starts with PLCs and RTUs, which communicate with plant floor equipment such as factory machinery and sensors. Data gathered from the equipment is then sent to the next level, such as a control room, where operators can supervise the PLC and RTU controls using human-machine interfaces (HMIs). HMIs are an important element of SCADA systems. They are the screens that&nbsp;operators&nbsp;use to communicate with the SCADA system.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">The major components of a SCADA technology include:</span></p>\r\n<ul><li><span style=\"font-weight: bold;\">Master Terminal Unit (MTU).</span> It comprises a computer, PLC and a network server that helps MTU to communicate with the RTUs. MTU begins communication, collects and saves data, helps to interface with operators and to communicate data to other systems.</li><li><span style=\"font-weight: bold;\">Remote Terminal Unit (RTU).</span> RTU is used to collect information from these sensors and further sends the data to MTU. RTUs have the storage capacity facility. So, it stores the data and transmits the data when MTU sends the corresponding command.</li><li><span style=\"font-weight: bold;\">Communication Network (defined by its network topology).</span> In general, network means connection. When you tell a SCADA communication network, it is defined as a link between RTU in the field to MTU in the central location. The bidirectional wired or wireless communication channel is used for the networking purpose. Various other communication mediums like fiber optic cables, twisted pair cables, etc. are also used.</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Objectives of Supervisory Control and Data Acquisition system</span></p>\r\n<ul><li><span style=\"font-weight: bold;\">Monitor:</span> SCADA control system continuously monitors the physical parameters</li><li><span style=\"font-weight: bold;\">Measure:</span> It measures the parameter for processing</li><li><span style=\"font-weight: bold;\">Data Acquisition:</span> It acquires data from RTU, data loggers, etc</li><li><span style=\"font-weight: bold;\">Data Communication:</span> It helps to communicate and transmit a large amount of data between MTU and RTU units</li><li><span style=\"font-weight: bold;\">Controlling:</span> Online real-time monitoring and controlling of the process</li><li><span style=\"font-weight: bold;\">Automation:</span> It helps for automatic transmission and functionality</li></ul>\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Who Uses SCADA?</h1>\r\nSCADA systems are used by industrial organizations and companies in the public and private sectors to control and maintain efficiency, distribute data for smarter decisions, and communicate system issues to help mitigate downtime. Supervisory control systems work well in many different types of enterprises because they can range from simple configurations to large, complex installations. They are the backbone of many modern industries, including:\r\n<ul><li>Energy</li><li>Food and beverage</li><li>Manufacturing</li><li>Oil and gas</li><li>Power</li><li>Recycling</li><li>Transportation</li><li>Water and waste water</li><li>And many more</li></ul>\r\nVirtually anywhere you look in today's world, there is some type of SCADA monitoring system running behind the scenes: maintaining the refrigeration systems at the local supermarket, ensuring production and safety at a refinery, achieving quality standards at a waste water treatment plant, or even tracking your energy use at home, to give a few examples. Effective SCADA systems can result in significant savings of time and money. Numerous case studies have been published highlighting the benefits and savings of using a modern SCADA software.\r\n<h1 class=\"align-center\">Benefits of using SCADA software</h1>\r\nUsing modern SCADA software provides numerous benefits to businesses, and helps companies make the most of those benefits. Some of these advantages include:\r\n<span style=\"font-weight: bold; \">Easier engineering:</span> An advanced supervisory control application such provides easy-to-locate tools, wizards, graphic templates and other pre-configured elements, so engineers can create automation projects and set parameters quickly, even if they don't have programming experience. In addition, you can also easily maintain and expand existing applications as needed. The ability to automate the engineering process allows users, particularly system integrators and original equipment manufacturers (OEM), to set up complex projects much more efficiently and accurately.\r\n<span style=\"font-weight: bold; \">Improved data management:</span> A high-quality SCADA system makes it easier to collect, manage, access and analyze your operational data. It can enable automatic data recording and provide a central location for data storage. Additionally, it can transfer data to other systems such as MES and ERP as needed. \r\n<span style=\"font-weight: bold; \">Greater visibility:</span> One of the main advantages of using SCADA software is the improvement in visibility into your operations. It provides you with real-time information about your operations and enables you to conveniently view that information via an HMI. SCADA monitoring can also help in generating reports and analyzing data.\r\n<span style=\"font-weight: bold; \">Enhanced efficiency:</span> A SCADA system allows you to streamline processes through automated actions and user-friendly tools. The data that SCADA provides allows you to uncover opportunities for improving the efficiency of the operations, which can be used to make long-term changes to processes or even respond to real-time changes in conditions.\r\n<span style=\"font-weight: bold; \">Increased usability:</span> SCADA systems enable workers to control equipment more quickly, easily and safely through an HMI. Rather than having to control each piece of machinery manually, workers can manage them remotely and often control many pieces of equipment from a single location. Managers, even those who are not currently on the floor, also gain this capability.\r\n<span style=\"font-weight: bold; \">Reduced downtime:</span> A SCADA system can detect faults at an early stage and push instant alerts to the responsible personnel. Powered by predictive analytics, a SCADA system can also inform you of a potential issue of the machinery before it fails and causes larger problems. These features can help improve the overall equipment effectiveness (OEE) and reduce the amount of time and cost on troubleshooting and maintenance.\r\n<span style=\"font-weight: bold;\">Easy integration:</span> Connectivity to existing machine environments is key to removing data silos and maximizing productivity. \r\n<span style=\"font-weight: bold;\">Unified platform:</span>All of your data is also available in one platform, which helps you to get a clear overview of your operations and take full advantage of your data. All users also get real-time updates locally or remotely, ensuring everyone on your team is on the same page.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SCADA__-_Supervisory_Control_And_Data_Acquisition.png","alias":"scada-supervisory-control-and-data-acquisition"},"204":{"id":204,"title":"Managed Detection and Response","description":" MDR, which stands for Managed Detection &amp; Response, is an all-encompassing threat detection system, which arose from the need for small/medium-sized organizations who lack resources to be able to monitor their network systems in-house. It provides a cost-effective alternative to SIEM (Security Information and Event Management).\r\nEveryday, the capabilities of attackers get more sophisticated and the volume of alerts becomes overwhelming and unmanageable. In-house teams might struggle to analyze and log data, which makes it harder than ever to determine if these threats are harmful. MDR can put a stop to attacks before they even happen. MDR technology monitors your systems and detects any unusual behavior, whilst our expert team responds to the threats detected within your business.\r\nMDR offers real-time threat intelligence, and is able to analyse behaviour which can be missed by traditional endpoint security technology. MDR also provides rapid identification of known threats, which in turn minimises overall attacks. Having remote incident investigation will minimise damage to your business, and will allow you to get back to work in no time. It’s important to note that using MDR services will allow third party access to your company's data. You need to consider working with a provider who understands and respects your data policy.","materialsDescription":" <span style=\"font-weight: bold;\">What is Managed Detection and Response?</span>\r\nManaged Detection and Response (MDR) is a managed cybersecurity service that provides intrusion detection of malware and malicious activity in your network, and assists in rapid incident response to eliminate those threats with succinct remediation actions. MDR typically combines a technology solution with outsourced security analysts that extend your technologies and team.\r\n<span style=\"font-weight: bold;\">Isn’t that What MSSPs or Managed SIEMs Do?</span>\r\nNo. Managed Security Service Providers (MSSPs) monitor network security controls and may send alerts when anomalies are identified. MSSPs typically do not investigate the anomalies to eliminate false positives, nor do they respond to real threats. This means that abnormalities in network usage are forwarded to your IT personnel who must then dig through the data to determine if there is a real threat and what to do about it.\r\n<span style=\"font-weight: bold;\">Doesn’t My Firewall Protect My Network?</span>\r\nFirewalls and other preventive forms of cybersecurity are very important and effective at preventing basic cyberattacks. However, over the past decade, it has become clear that preventive cybersecurity technologies are not enough to secure an organization’s network. Further, they are yet another source of alerts, log messages, and events that contribute to the “alert fatigue” being universally suffered today. Recent major hacks such as the Marriot Hack of 2018, the Anthem Hack of 2015, and the Target Hack of 2013 demonstrate how easily cybercriminals can breach networks at enterprise organizations to steal millions of credit card numbers, medical records, and other forms of PII/PHI.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Endpoint_Detection_and_Response.png","alias":"managed-detection-and-response"},"221":{"id":221,"title":"Process Automation Middleware","description":" At the current level of development, process automation is one of the approaches to process management based on the use of information technology. This approach allows the management of operations, data, information and resources through the use of computers and software that reduce the degree of human participation in the process, or completely eliminate it.\r\nThe main goal of automation is to improve the quality of the process. An automated process has more stable characteristics than a manual process. In many cases, process automation can increase productivity, reduce process execution time, reduce cost, increase accuracy and stability of operations.\r\nTo date, process automation has covered many industries and areas of activity: from manufacturing processes to shopping in stores. Regardless of the size and scope of the organization, almost every company has automated processes. The process approach provides for all processes the same principles of automation.\r\nDespite the fact that process automation can be performed at various levels, the principles of automation for all levels and all types of processes will remain the same. These are general principles that set the conditions for the efficient execution of processes in automatic mode and establish rules for automatic process control.\r\nThe basic principles of process automation are: the principle of consistency, the principle of integration, the principle of independence of execution. These general principles are detailed depending on the level of automation under consideration and specific processes. For example, automation of production processes includes principles such as the principle of specialization, the principle of proportionality, the principle of continuity, etc.","materialsDescription":" <span style=\"font-weight: bold; \">What are the levels of process automation?</span>\r\nProcess automation is needed to support management at all levels of the company hierarchy. In this regard, the levels of automation are determined depending on the level of control at which the automation of processes is performed.\r\nManagement levels are usually divided into operational, tactical and strategic.\r\nIn accordance with these levels, automation levels are also distinguished:\r\n<ul><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Lower level of automation or level of performers.</span></span> At this level, automation of regularly running processes is carried out. Automation of processes is aimed at performing operational tasks (for example, executing a production process), maintaining established parameters (for example, autopilot operation), and maintaining certain operating modes (for example, temperature conditions in a gas boiler).</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Production management level or tactical level.</span></span> Automation of processes of this level ensures the distribution of tasks between various processes of the lower level. Examples of such processes are production management processes (production planning, service planning), processes of managing resources, documents, etc.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Enterprise management level or strategic level.</span></span> Automation of the processes of the enterprise management level provides the solution of analytical and forecast tasks. This level of automation is necessary to support the work of top management of the organization. It is aimed at financial, economic and strategic management.</li></ul>\r\nAutomation of processes at each of these levels is provided through the use of various automation systems (CRM systems, ERP systems, OLAP systems, etc.). All automation systems can be divided into three basic types.\r\nTypes of automation systems include:\r\n<ul><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">immutable systems.</span></span> These are systems in which the sequence of actions is determined by the configuration of the equipment or process conditions and cannot be changed during the process.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">programmable systems.</span></span> These are systems in which the sequence of actions may vary depending on a given program and process configuration. The selection of the necessary sequence of actions is carried out through a set of instructions that can be read and interpreted by the system.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">flexible (self-adjusting) systems.</span></span> These are systems that are able to carry out the selection of necessary actions in the process of work. Changing the configuration of the process (sequence and conditions of operations) is based on information about the process.</li></ul>\r\nThese types of systems can be applied at all levels of process automation individually or as part of a combined system.\r\n<span style=\"font-weight: bold; \">What are the types of automated processes?</span>\r\nIn each sector of the economy, there are enterprises and organizations that produce products or provide services. All these enterprises can be divided into three groups, depending on their “remoteness” in the natural resource processing chain.\r\nThe first group of enterprises is enterprises that extract or produce natural resources. Such enterprises include, for example, agricultural producers, oil and gas companies.\r\nThe second group of enterprises is enterprises that process natural raw materials. They make products from raw materials mined or produced by enterprises of the first group. Such enterprises include, for example, automobile industry enterprises, steel enterprises, electronic industry enterprises, power plants, etc.\r\nThe third group is service enterprises. Such organizations include, for example, banks, educational institutions, medical institutions, restaurants, etc.\r\nFor all enterprises, we can distinguish common groups of processes associated with the production of products or the provision of services.\r\nThese processes include:\r\n<ul><li>business processes;</li><li>design and development processes;</li><li>production processes;</li><li>control and analysis processes.</li></ul>\r\n<span style=\"font-weight: bold;\">What are the benefits of process automation?</span>\r\nProcess automation can significantly improve the quality of management and product quality. With the implementation of the QMS, automation gives a significant effect and enables the organization to significantly improve its work. However, before deciding on process automation, it is necessary to evaluate the benefits of running processes in an automatic mode.\r\nTypically, process automation provides the following benefits:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">the speed of completing repetitive tasks increases.</span></span> Due to the automatic mode, the same tasks can be completed faster because automated systems are more accurate in operations and are not prone to a decrease in performance from the time of work.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">quality of work increases.</span></span> The exclusion of the human factor significantly reduces variations in the execution of the process, which leads to a decrease in the number of errors and, accordingly, increases the stability and quality of the process.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">increases control accuracy.</span></span> Due to the use of information technology in automated systems, it becomes possible to save and take into account a greater amount of process data than with manual control.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">parallel tasks.</span></span> Automated systems allow you to perform several actions at the same time without loss of quality and accuracy. This speeds up the process and improves the quality of the results.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">quick decision making in typical situations.</span></span> In automated systems, decisions related to typical situations are made much faster than with manual control. This improves the performance of the process and avoids inconsistencies in subsequent stages.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Process_Automation_Middleware.png","alias":"process-automation-middleware"},"834":{"id":834,"title":"IoT - Internet of Things Security","description":" IoT security is the technology area concerned with safeguarding connected devices and networks in the internet of things (IoT).\r\nIoT involves adding internet connectivity to a system of interrelated computing devices, mechanical and digital machines, objects, animals and/or people. Each &quot;thing&quot; is provided a unique identifier and the ability to automatically transfer data over a network. Allowing devices to connect to the internet opens them up to a number of serious vulnerabilities if they are not properly protected.\r\nIoT security has become the subject of scrutiny after a number of high-profile incidents where a common IoT device was used to infiltrate and attack the larger network. Implementing security measures is critical to ensuring the safety of networks with IoT devices connected to them.\r\nIoT security hacks can happen in any industry, from smart home to a manufacturing plant to a connected car. The severity of impact depends greatly on the individual system, the data collected and/or the information it contains.\r\nAn attack disabling the brakes of a connected car, for example, or on a connected health device, such as an insulin pump hacked to administer too much medication to a patient, can be life-threatening. Likewise, an attack on a refrigeration system housing medicine that is monitored by an IoT system can ruin the viability of a medicine if temperatures fluctuate. Similarly, an attack on critical infrastructure -- an oil well, energy grid or water supply -- can be disastrous.\r\nSo, a robust IoT security portfolio must allow protecting devices from all types of vulnerabilities while deploying the security level that best matches application needs. Cryptography technologies are used to combat communication attacks. Security services are offered for protecting against lifecycle attacks. Isolation measures can be implemented to fend off software attacks. And, finally, IoT security should include tamper mitigation and side-channel attack mitigation technologies for fighting physical attacks of the chip.","materialsDescription":" <span style=\"font-weight: bold;\">What are the key requirements of IoT Security?</span>\r\nThe key requirements for any IoT security solution are:\r\n<ul><li>Device and data security, including authentication of devices and confidentiality and integrity of data</li><li>Implementing and running security operations at IoT scale</li><li>Meeting compliance requirements and requests</li><li>Meeting performance requirements as per the use case</li></ul>\r\n<span style=\"font-weight: bold;\">What do connected devices require to participate in the IoT Securely?</span>\r\nTo securely participate in the IoT, each connected device needs a unique identification – even before it has an IP address. This digital credential establishes the root of trust for the device’s entire lifecycle, from initial design to deployment to retirement.\r\n<span style=\"font-weight: bold;\">Why is device authentication necessary for the IoT?</span>\r\nStrong IoT device authentication is required to ensure connected devices on the IoT can be trusted to be what they purport to be. Consequently, each IoT device needs a unique identity that can be authenticated when the device attempts to connect to a gateway or central server. With this unique ID in place, IT system administrators can track each device throughout its lifecycle, communicate securely with it, and prevent it from executing harmful processes. If a device exhibits unexpected behavior, administrators can simply revoke its privileges.\r\n<span style=\"font-weight: bold;\">Why is secure manufacturing necessary for IoT devices?</span>\r\nIoT devices produced through unsecured manufacturing processes provide criminals opportunities to change production runs to introduce unauthorized code or produce additional units that are subsequently sold on the black market.\r\nOne way to secure manufacturing processes is to use hardware security modules (HSMs) and supporting security software to inject cryptographic keys and digital certificates and to control the number of units built and the code incorporated into each.\r\n<span style=\"font-weight: bold;\">Why is code signing necessary for IoT devices?</span>\r\nTo protect businesses, brands, partners, and users from software that has been infected by malware, software developers have adopted code signing. In the IoT, code signing in the software release process ensures the integrity of IoT device software and firmware updates and defends against the risks associated with code tampering or code that deviates from organizational policies.\r\nIn public key cryptography, code signing is a specific use of certificate-based digital signatures that enables an organization to verify the identity of the software publisher and certify the software has not been changed since it was published.\r\n<span style=\"font-weight: bold;\">What is IoT PKI?</span>\r\nToday there are more things (devices) online than there are people on the planet! Devices are the number one users of the Internet and need digital identities for secure operation. As enterprises seek to transform their business models to stay competitive, rapid adoption of IoT technologies is creating increasing demand for Public Key Infrastructures (PKIs) to provide digital certificates for the growing number of devices and the software and firmware they run.\r\nSafe IoT deployments require not only trusting the devices to be authentic and to be who they say they are, but also trusting that the data they collect is real and not altered. If one cannot trust the IoT devices and the data, there is no point in collecting, running analytics, and executing decisions based on the information collected.\r\nSecure adoption of IoT requires:\r\n<ul><li>Enabling mutual authentication between connected devices and applications</li><li>Maintaining the integrity and confidentiality of the data collected by devices</li><li>Ensuring the legitimacy and integrity of the software downloaded to devices</li><li>Preserving the privacy of sensitive data in light of stricter security regulations</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/iot.png","alias":"iot-internet-of-things-security"},"854":{"id":854,"title":"Security Orchestration and Automation","description":" SOAR (Security Orchestration, Automation and Response) is a solution stack of compatible software programs that allow an organization to collect data about security threats from multiple sources and respond to low-level security events without human assistance. The goal of using a SOAR stack is to improve the efficiency of physical and digital security operations. The term, which was coined by the research firm Gartner, can be applied to compatible products and services that help define, prioritize, standardize and automate incident response functions.\r\nSOAR solutions are gaining visibility and real-world use driven by early adoption to improve security operations centers. Security and risk management leaders should start to evaluate how these solutions can support and optimize their broader security operations capabilities.\r\nSecurity orchestration, automation and response (SOAR) defines as technologies that enable organizations to take inputs from a variety of sources (mostly from security information and event management [SIEM] systems) and apply workflows aligned to processes and procedures. These can be orchestrated via integrations with other technologies and automated to achieve a desired outcome and greater visibility. Additional capabilities include case and incident management features; the ability to manage threat intelligence, dashboards and reporting; and analytics that can be applied across various functions. SOAR tools significantly enhance security operations activities like threat detection and response by providing machine-powered assistance to human analysts to improve the efficiency and consistency of people and processes.\r\nMost SOAR tools are still strongest in their original &quot;home offerings&quot;, which are security incident and response platforms (SIRPs), security orchestration and automation (SOA), and threat intelligence platforms (TIPs). Currently, the most common use case for SOAR by an organization is to define incident analysis and response procedures in a digital workflow format — such as plays in a security operations playbook. Additionally, these tools facilitate the use and operationalization of threat intelligence in security operations, which enhances the ability to predict, prevent, detect and respond to the prevailing threat landscape that a company faces.\r\nTo understand the evolving SOAR market, it is necessary to define the specific terms used — namely, orchestration and automation — in the context of security operations:\r\n<ul><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Aggregation:</span></span> The ability to aggregate/ingest data across sources. This may take the form of alerts, signals or other inputs from other technologies such as an alert from a SIEM tool or an email sent to a group mailbox. Other data that is ingested may include user information from an identity and access management (IAM) tool or threat intelligence from multiple sources.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Enrichment:</span></span> Whether after incident identification or during data collection and processing, SOAR solutions can help integrate external threat intelligence, perform internal contextual lookups or run processes to gather further data according to defined actions.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Orchestration:</span></span> The complexity of combining resources involves coordination of workflows with manual and automated steps, involving many components and affecting information systems and often humans as well.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Automation:</span></span> This concept involves the capability of software and systems to execute functions on their own, typically to affect other information systems and applications.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Response:</span></span> Manual or automated response provides canned resolution to programmatically defined activities. This includes activities from a basic level — ticket creation in an IT service desk application — to more advanced activities like applying some form of response via another security control, like blocking an IP address by changing a firewall rule. This functionality is the most impactful but also applies to the most complex use cases.</li></ul>\r\nBuyers are expressing demand for SOAR for several reasons:\r\n<ul><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Staff shortages:</span></span> Due to staff shortages in security operations, clients describe a growing need to automate repeatable tasks, streamline workflows and orchestrate security tasks resulting in operational scale. For instance, if you have a team, SOAR can give them more reach — but this is not a tool to get instead of a team. Also, organizations need the ability to demonstrate to management the organization’s ability to reduce the impact of inevitable incidents.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Continued evolution of threats and increases in volume:</span></span> As organizations consider threats that destroy data and can result in disclosure of intellectual property and monetary extortion, they require rapid, consistent, continuous and more frequent responses with fewer manual steps.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Improving alert triage quality and speed:</span></span> Security monitoring systems (such as SIEMs) are known to cost a significant amount to run and generate a high number of alerts, including many found to be “false positives” or simply not relevant after additional investigation. Security and risk management leaders then treat alert triage in a very manual way, which is subject to mistakes by the analysts. This leaves real incidents ignored. SOAR helps improve the signal-to-noise ratio by automating the repeatable, mundane aspects of incident investigation. This creates a positive situation where analysts can spend more time investigating and responding to an event instead of spending most of their time collecting all the data required to perform the investigation.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Need for a centralized view of threat intelligence:</span></span> A large number of security controls on the market today benefit from threat intelligence. SOAR tools allow for the centralized collection, aggregation, deduplication, enrichment of existing data with threat intelligence and, importantly, conversion of intelligence into action.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Reducing time to respond, contain and remediate:</span></span> Organizations are dealing with increasingly aggressive threats, such as ransomware, where rapid response of only minutes at best is required in order to stand a chance of containing the threat that is spread laterally in your environment. This scenario forces organizations to reduce the time they take to respond to those incidents, typically by delegating more tasks to machines. Reducing the response time, including incident containment and remediation, is one of the most effective ways to control the impact of security incidents. Like a brush fire, the sooner you can get to it, the smaller it is, and therefore the easier it is to put out.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Reducing unnecessary, routine work for the analysts:</span></span> SOC analysts are often working with multiple tools. They are looking at a stream of row and column SIEM console alerts, threat intelligence (TI) service portals for information about the entities involved, and endpoint detection and response (EDR) for context on what is happening on the affected endpoint. They may even be using workflow tools to control the triage and investigation processes.</li></ul>\r\nThe SOAR market is still an emerging market and it is forecast to grow up to $550 million in the five-year (2018-2023) time frame. Many organizations implement SOAR tools with use cases primarily focused on making their SOC analysts more efficient such that they can process more incidents while having more time to apply human analysis and drive response actions much quicker. Historically, they were not aware of the existence of these types of solutions. There are now more clients aware of SOAR solutions, which is fueling further adoption. This awareness is broadening; even SOAR vendors claim to have less work evangelizing about the technology and more conversations about their capabilities and differentiators. However, improving detection and response activities is just one of several opportunities for the use of SOAR tools to support security operations activities.\r\nSince SOAR is often used as an umbrella term that covers security operations, security incident response and threat intelligence, many vendors are driving their existing solutions in the fight for market leadership.","materialsDescription":" <span style=\"font-weight: bold; \">What is SOAR?</span>\r\nCoined by research company Gartner, Security Orchestration, Automation and Response (SOAR) is a term used to describe the convergence of three distinct technology markets: security orchestration and automation, security incident response platforms (SIRP), and threat intelligence platforms (TIP).\r\nSOAR technologies enable organizations to collect and aggregate vast amounts of security data and alerts from a wide range of sources. This assists human and machine-led analysis, as well as the standardization and automation of threat detection and remediation.\r\n<span style=\"font-weight: bold;\">What are the activities of SOAR?</span>\r\nSOAR supports multiple activities for security operations decision making such as, but not limited to, the following:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Prioritizing security operations activities:</span></span> Use of a SOAR solution requires organizations to consider questions about their processes. Which are most critical? Which ones consume the most staff time and resources? Which ones would benefit from automation? Where do we have gaps in our documented procedures? The preparation and planning for SOAR, and its ongoing use, help organizations prioritize and manage where orchestration and automation should be applied and where it can help improve response. This response can then lead to improvements in security operations and showing a demonstrable impact on business operations (e.g., faster time to detect and respond to threats that could impact business operations and optimization of security operations staff and budget).</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Formalizing triage and incident response:</span></span> Security operations teams must be consistent in their responses to incident and threats. They must also follow best practices, provide an audit trail and be measurable against business objectives.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Automating response:</span></span> Speed is of the essence in today’s threat landscape. Attacks are increasing in speed (e.g., ransomware is now being automated to spread with worm functionality), but security operations are not automated. Having the ability to automate response action offers SOC teams the ability to quickly isolate/contain security incidents. Some responses can be fully automated, but at this time many SOAR users still inject a human to make the final decision. However, even this reduces the mean time to respond for the organization compared to being fully dependent on “human power.”</li></ul>\r\n<span style=\"font-weight: bold;\">SOAR Recommendations</span>\r\nSecurity and risk management leaders overseeing security operations should:\r\n<ul><li>Prepare for their SOAR implementations by having a starting set of defined processes and workflows that can be implemented. Out-of-the-box plays and integrations are a starting point but can rarely be implemented without some customizations.</li><li>Plan for the implementation and the ongoing operation and administration of SOAR tools by using a mix of professional services and internal resources.</li><li>Put a contingency plan in place in the event the SOAR tool is acquired by another vendor. Acquisitions are occurring with some frequency as the market evolves. Buyers should be prepared.</li></ul>\r\n<span style=\"font-weight: bold;\">Key Findings</span>\r\n<ul><li>The SOAR technology market aims to converge security orchestration and automation (SOA), security incident response (SIR) and threat intelligence platform (TIP) capabilities into single solutions.</li><li>Early adopters of SOAR technologies have been organizations and managed security service providers with mature security operations centers (SOCs) that understood the benefits of incorporating SOAR capabilities into their operations. However, use cases implemented by early adopters have not evolved over the last 12 months and are stuck in a rut, limiting the long-term potential for SOAR in security operations.</li><li>SOAR solutions are not “plug-and-play.” Even though solutions have a library of out-of-the-box use cases and integrations, buyers are reporting multiweek professional services engagements to implement their initial use cases, as every organization’s processes and technologies deployed are different.</li><li>Orchestration and automation are starting to be localized in point security technologies, usually in the form of predefined, automated workflows. This is not the same as a full-featured SOAR solution.<br /></li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/automation-engineering-management-computer-icons.png","alias":"security-orchestration-and-automation"}},"branches":"Information Technology","companySizes":"101 to 500 Employees","companyUrl":"https://swimlane.com/","countryCodes":[],"certifications":[],"isSeller":true,"isSupplier":true,"isVendor":true,"presenterCodeLng":"","seo":{"title":"Swimlane","keywords":"","description":" <span style=\"font-weight: bold;\">Swimlane </span>is a leader in security orchestration, automation and response (SOAR). By automating time-intensive, manual processes and operational workflows and delivering powerful, consolidated analytics, real time dashboa","og:title":"Swimlane","og:description":" <span style=\"font-weight: bold;\">Swimlane </span>is a leader in security orchestration, automation and response (SOAR). By automating time-intensive, manual processes and operational workflows and delivering powerful, consolidated analytics, real time dashboa","og:image":"https://old.roi4cio.com/uploads/roi/company/Swimlane.png"},"eventUrl":"","vendorPartners":[],"supplierPartners":[],"vendoredProducts":[{"id":6463,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Swimlane.png","logo":true,"scheme":false,"title":"Swimlane Platform","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"swimlane-platform","companyTitle":"Swimlane","companyTypes":["supplier","vendor"],"companyId":6072,"companyAlias":"swimlane","description":"Swimlane’s SOAR platform helps security operations centers manage the growing volume of alerts more efficiently by automating time-consuming incident response processes. The solution collects security alert data from virtually any security platform with minimal effort and then automatically responds to alerts using automated workflows and playbooks. \r\n<b>Features:</b>\r\n<b>Security Orchestration </b>\r\nEnable automated incident response by integrating your disparate security tools with security orchestration. \r\n<b>Security Automation </b>\r\nSwimlane executes security-related tasks at machine speeds during the incident response process—from detection and investigation to resolution—freeing your staff to focus on advanced threat defense. Automate tedious, manual tasks and reduce MTTR. \r\n<b>Case Management </b>\r\nRobust case management is a critical component of any effective security orchestration, automation and response (SOAR) platform. Instead of acting simply as an evidence locker, Swimlane's dynamic case management provides direct interaction with all data and related actions tied to an incident—allowing analysts to respond faster with greater flexibility. \r\n<b>SOC Metrics, Dashboards and Reporting </b>\r\nGranular information about the performance of your security tools, processes, and people are critical in order to define clear, realistic short-term and long-term strategies. However, organizations have long struggled to measure the ROI of their SOC. Swimlane’s SOAR platform delivers the key insights and metrics you need while amplifying the efficiency of your security operations. 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The solution collects security alert data from virtually any security platform with minima","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Swimlane.png"},"eventUrl":"","translationId":6463,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":854,"title":"Security Orchestration and Automation","alias":"security-orchestration-and-automation","description":" SOAR (Security Orchestration, Automation and Response) is a solution stack of compatible software programs that allow an organization to collect data about security threats from multiple sources and respond to low-level security events without human assistance. The goal of using a SOAR stack is to improve the efficiency of physical and digital security operations. The term, which was coined by the research firm Gartner, can be applied to compatible products and services that help define, prioritize, standardize and automate incident response functions.\r\nSOAR solutions are gaining visibility and real-world use driven by early adoption to improve security operations centers. Security and risk management leaders should start to evaluate how these solutions can support and optimize their broader security operations capabilities.\r\nSecurity orchestration, automation and response (SOAR) defines as technologies that enable organizations to take inputs from a variety of sources (mostly from security information and event management [SIEM] systems) and apply workflows aligned to processes and procedures. These can be orchestrated via integrations with other technologies and automated to achieve a desired outcome and greater visibility. Additional capabilities include case and incident management features; the ability to manage threat intelligence, dashboards and reporting; and analytics that can be applied across various functions. SOAR tools significantly enhance security operations activities like threat detection and response by providing machine-powered assistance to human analysts to improve the efficiency and consistency of people and processes.\r\nMost SOAR tools are still strongest in their original &quot;home offerings&quot;, which are security incident and response platforms (SIRPs), security orchestration and automation (SOA), and threat intelligence platforms (TIPs). Currently, the most common use case for SOAR by an organization is to define incident analysis and response procedures in a digital workflow format — such as plays in a security operations playbook. Additionally, these tools facilitate the use and operationalization of threat intelligence in security operations, which enhances the ability to predict, prevent, detect and respond to the prevailing threat landscape that a company faces.\r\nTo understand the evolving SOAR market, it is necessary to define the specific terms used — namely, orchestration and automation — in the context of security operations:\r\n<ul><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Aggregation:</span></span> The ability to aggregate/ingest data across sources. This may take the form of alerts, signals or other inputs from other technologies such as an alert from a SIEM tool or an email sent to a group mailbox. Other data that is ingested may include user information from an identity and access management (IAM) tool or threat intelligence from multiple sources.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Enrichment:</span></span> Whether after incident identification or during data collection and processing, SOAR solutions can help integrate external threat intelligence, perform internal contextual lookups or run processes to gather further data according to defined actions.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Orchestration:</span></span> The complexity of combining resources involves coordination of workflows with manual and automated steps, involving many components and affecting information systems and often humans as well.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Automation:</span></span> This concept involves the capability of software and systems to execute functions on their own, typically to affect other information systems and applications.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Response:</span></span> Manual or automated response provides canned resolution to programmatically defined activities. This includes activities from a basic level — ticket creation in an IT service desk application — to more advanced activities like applying some form of response via another security control, like blocking an IP address by changing a firewall rule. This functionality is the most impactful but also applies to the most complex use cases.</li></ul>\r\nBuyers are expressing demand for SOAR for several reasons:\r\n<ul><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Staff shortages:</span></span> Due to staff shortages in security operations, clients describe a growing need to automate repeatable tasks, streamline workflows and orchestrate security tasks resulting in operational scale. For instance, if you have a team, SOAR can give them more reach — but this is not a tool to get instead of a team. Also, organizations need the ability to demonstrate to management the organization’s ability to reduce the impact of inevitable incidents.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Continued evolution of threats and increases in volume:</span></span> As organizations consider threats that destroy data and can result in disclosure of intellectual property and monetary extortion, they require rapid, consistent, continuous and more frequent responses with fewer manual steps.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Improving alert triage quality and speed:</span></span> Security monitoring systems (such as SIEMs) are known to cost a significant amount to run and generate a high number of alerts, including many found to be “false positives” or simply not relevant after additional investigation. Security and risk management leaders then treat alert triage in a very manual way, which is subject to mistakes by the analysts. This leaves real incidents ignored. SOAR helps improve the signal-to-noise ratio by automating the repeatable, mundane aspects of incident investigation. This creates a positive situation where analysts can spend more time investigating and responding to an event instead of spending most of their time collecting all the data required to perform the investigation.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Need for a centralized view of threat intelligence:</span></span> A large number of security controls on the market today benefit from threat intelligence. SOAR tools allow for the centralized collection, aggregation, deduplication, enrichment of existing data with threat intelligence and, importantly, conversion of intelligence into action.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Reducing time to respond, contain and remediate:</span></span> Organizations are dealing with increasingly aggressive threats, such as ransomware, where rapid response of only minutes at best is required in order to stand a chance of containing the threat that is spread laterally in your environment. This scenario forces organizations to reduce the time they take to respond to those incidents, typically by delegating more tasks to machines. Reducing the response time, including incident containment and remediation, is one of the most effective ways to control the impact of security incidents. Like a brush fire, the sooner you can get to it, the smaller it is, and therefore the easier it is to put out.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Reducing unnecessary, routine work for the analysts:</span></span> SOC analysts are often working with multiple tools. They are looking at a stream of row and column SIEM console alerts, threat intelligence (TI) service portals for information about the entities involved, and endpoint detection and response (EDR) for context on what is happening on the affected endpoint. They may even be using workflow tools to control the triage and investigation processes.</li></ul>\r\nThe SOAR market is still an emerging market and it is forecast to grow up to $550 million in the five-year (2018-2023) time frame. Many organizations implement SOAR tools with use cases primarily focused on making their SOC analysts more efficient such that they can process more incidents while having more time to apply human analysis and drive response actions much quicker. Historically, they were not aware of the existence of these types of solutions. There are now more clients aware of SOAR solutions, which is fueling further adoption. This awareness is broadening; even SOAR vendors claim to have less work evangelizing about the technology and more conversations about their capabilities and differentiators. However, improving detection and response activities is just one of several opportunities for the use of SOAR tools to support security operations activities.\r\nSince SOAR is often used as an umbrella term that covers security operations, security incident response and threat intelligence, many vendors are driving their existing solutions in the fight for market leadership.","materialsDescription":" <span style=\"font-weight: bold; \">What is SOAR?</span>\r\nCoined by research company Gartner, Security Orchestration, Automation and Response (SOAR) is a term used to describe the convergence of three distinct technology markets: security orchestration and automation, security incident response platforms (SIRP), and threat intelligence platforms (TIP).\r\nSOAR technologies enable organizations to collect and aggregate vast amounts of security data and alerts from a wide range of sources. This assists human and machine-led analysis, as well as the standardization and automation of threat detection and remediation.\r\n<span style=\"font-weight: bold;\">What are the activities of SOAR?</span>\r\nSOAR supports multiple activities for security operations decision making such as, but not limited to, the following:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Prioritizing security operations activities:</span></span> Use of a SOAR solution requires organizations to consider questions about their processes. Which are most critical? Which ones consume the most staff time and resources? Which ones would benefit from automation? Where do we have gaps in our documented procedures? The preparation and planning for SOAR, and its ongoing use, help organizations prioritize and manage where orchestration and automation should be applied and where it can help improve response. This response can then lead to improvements in security operations and showing a demonstrable impact on business operations (e.g., faster time to detect and respond to threats that could impact business operations and optimization of security operations staff and budget).</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Formalizing triage and incident response:</span></span> Security operations teams must be consistent in their responses to incident and threats. They must also follow best practices, provide an audit trail and be measurable against business objectives.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Automating response:</span></span> Speed is of the essence in today’s threat landscape. Attacks are increasing in speed (e.g., ransomware is now being automated to spread with worm functionality), but security operations are not automated. Having the ability to automate response action offers SOC teams the ability to quickly isolate/contain security incidents. Some responses can be fully automated, but at this time many SOAR users still inject a human to make the final decision. However, even this reduces the mean time to respond for the organization compared to being fully dependent on “human power.”</li></ul>\r\n<span style=\"font-weight: bold;\">SOAR Recommendations</span>\r\nSecurity and risk management leaders overseeing security operations should:\r\n<ul><li>Prepare for their SOAR implementations by having a starting set of defined processes and workflows that can be implemented. Out-of-the-box plays and integrations are a starting point but can rarely be implemented without some customizations.</li><li>Plan for the implementation and the ongoing operation and administration of SOAR tools by using a mix of professional services and internal resources.</li><li>Put a contingency plan in place in the event the SOAR tool is acquired by another vendor. Acquisitions are occurring with some frequency as the market evolves. Buyers should be prepared.</li></ul>\r\n<span style=\"font-weight: bold;\">Key Findings</span>\r\n<ul><li>The SOAR technology market aims to converge security orchestration and automation (SOA), security incident response (SIR) and threat intelligence platform (TIP) capabilities into single solutions.</li><li>Early adopters of SOAR technologies have been organizations and managed security service providers with mature security operations centers (SOCs) that understood the benefits of incorporating SOAR capabilities into their operations. However, use cases implemented by early adopters have not evolved over the last 12 months and are stuck in a rut, limiting the long-term potential for SOAR in security operations.</li><li>SOAR solutions are not “plug-and-play.” Even though solutions have a library of out-of-the-box use cases and integrations, buyers are reporting multiweek professional services engagements to implement their initial use cases, as every organization’s processes and technologies deployed are different.</li><li>Orchestration and automation are starting to be localized in point security technologies, usually in the form of predefined, automated workflows. This is not the same as a full-featured SOAR solution.<br /></li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/automation-engineering-management-computer-icons.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"suppliedProducts":[{"id":6463,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Swimlane.png","logo":true,"scheme":false,"title":"Swimlane Platform","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"swimlane-platform","companyTitle":"Swimlane","companyTypes":["supplier","vendor"],"companyId":6072,"companyAlias":"swimlane","description":"Swimlane’s SOAR platform helps security operations centers manage the growing volume of alerts more efficiently by automating time-consuming incident response processes. The solution collects security alert data from virtually any security platform with minimal effort and then automatically responds to alerts using automated workflows and playbooks. \r\n<b>Features:</b>\r\n<b>Security Orchestration </b>\r\nEnable automated incident response by integrating your disparate security tools with security orchestration. \r\n<b>Security Automation </b>\r\nSwimlane executes security-related tasks at machine speeds during the incident response process—from detection and investigation to resolution—freeing your staff to focus on advanced threat defense. Automate tedious, manual tasks and reduce MTTR. \r\n<b>Case Management </b>\r\nRobust case management is a critical component of any effective security orchestration, automation and response (SOAR) platform. Instead of acting simply as an evidence locker, Swimlane's dynamic case management provides direct interaction with all data and related actions tied to an incident—allowing analysts to respond faster with greater flexibility. \r\n<b>SOC Metrics, Dashboards and Reporting </b>\r\nGranular information about the performance of your security tools, processes, and people are critical in order to define clear, realistic short-term and long-term strategies. However, organizations have long struggled to measure the ROI of their SOC. Swimlane’s SOAR platform delivers the key insights and metrics you need while amplifying the efficiency of your security operations. ","shortDescription":"Automation and Orchestration for the Enterprise\r\n","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Swimlane Platform","keywords":"","description":"Swimlane’s SOAR platform helps security operations centers manage the growing volume of alerts more efficiently by automating time-consuming incident response processes. The solution collects security alert data from virtually any security platform with minima","og:title":"Swimlane Platform","og:description":"Swimlane’s SOAR platform helps security operations centers manage the growing volume of alerts more efficiently by automating time-consuming incident response processes. The solution collects security alert data from virtually any security platform with minima","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Swimlane.png"},"eventUrl":"","translationId":6463,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":854,"title":"Security Orchestration and Automation","alias":"security-orchestration-and-automation","description":" SOAR (Security Orchestration, Automation and Response) is a solution stack of compatible software programs that allow an organization to collect data about security threats from multiple sources and respond to low-level security events without human assistance. The goal of using a SOAR stack is to improve the efficiency of physical and digital security operations. The term, which was coined by the research firm Gartner, can be applied to compatible products and services that help define, prioritize, standardize and automate incident response functions.\r\nSOAR solutions are gaining visibility and real-world use driven by early adoption to improve security operations centers. Security and risk management leaders should start to evaluate how these solutions can support and optimize their broader security operations capabilities.\r\nSecurity orchestration, automation and response (SOAR) defines as technologies that enable organizations to take inputs from a variety of sources (mostly from security information and event management [SIEM] systems) and apply workflows aligned to processes and procedures. These can be orchestrated via integrations with other technologies and automated to achieve a desired outcome and greater visibility. Additional capabilities include case and incident management features; the ability to manage threat intelligence, dashboards and reporting; and analytics that can be applied across various functions. SOAR tools significantly enhance security operations activities like threat detection and response by providing machine-powered assistance to human analysts to improve the efficiency and consistency of people and processes.\r\nMost SOAR tools are still strongest in their original &quot;home offerings&quot;, which are security incident and response platforms (SIRPs), security orchestration and automation (SOA), and threat intelligence platforms (TIPs). Currently, the most common use case for SOAR by an organization is to define incident analysis and response procedures in a digital workflow format — such as plays in a security operations playbook. Additionally, these tools facilitate the use and operationalization of threat intelligence in security operations, which enhances the ability to predict, prevent, detect and respond to the prevailing threat landscape that a company faces.\r\nTo understand the evolving SOAR market, it is necessary to define the specific terms used — namely, orchestration and automation — in the context of security operations:\r\n<ul><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Aggregation:</span></span> The ability to aggregate/ingest data across sources. This may take the form of alerts, signals or other inputs from other technologies such as an alert from a SIEM tool or an email sent to a group mailbox. Other data that is ingested may include user information from an identity and access management (IAM) tool or threat intelligence from multiple sources.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Enrichment:</span></span> Whether after incident identification or during data collection and processing, SOAR solutions can help integrate external threat intelligence, perform internal contextual lookups or run processes to gather further data according to defined actions.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Orchestration:</span></span> The complexity of combining resources involves coordination of workflows with manual and automated steps, involving many components and affecting information systems and often humans as well.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Automation:</span></span> This concept involves the capability of software and systems to execute functions on their own, typically to affect other information systems and applications.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Response:</span></span> Manual or automated response provides canned resolution to programmatically defined activities. This includes activities from a basic level — ticket creation in an IT service desk application — to more advanced activities like applying some form of response via another security control, like blocking an IP address by changing a firewall rule. This functionality is the most impactful but also applies to the most complex use cases.</li></ul>\r\nBuyers are expressing demand for SOAR for several reasons:\r\n<ul><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Staff shortages:</span></span> Due to staff shortages in security operations, clients describe a growing need to automate repeatable tasks, streamline workflows and orchestrate security tasks resulting in operational scale. For instance, if you have a team, SOAR can give them more reach — but this is not a tool to get instead of a team. Also, organizations need the ability to demonstrate to management the organization’s ability to reduce the impact of inevitable incidents.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Continued evolution of threats and increases in volume:</span></span> As organizations consider threats that destroy data and can result in disclosure of intellectual property and monetary extortion, they require rapid, consistent, continuous and more frequent responses with fewer manual steps.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Improving alert triage quality and speed:</span></span> Security monitoring systems (such as SIEMs) are known to cost a significant amount to run and generate a high number of alerts, including many found to be “false positives” or simply not relevant after additional investigation. Security and risk management leaders then treat alert triage in a very manual way, which is subject to mistakes by the analysts. This leaves real incidents ignored. SOAR helps improve the signal-to-noise ratio by automating the repeatable, mundane aspects of incident investigation. This creates a positive situation where analysts can spend more time investigating and responding to an event instead of spending most of their time collecting all the data required to perform the investigation.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Need for a centralized view of threat intelligence:</span></span> A large number of security controls on the market today benefit from threat intelligence. SOAR tools allow for the centralized collection, aggregation, deduplication, enrichment of existing data with threat intelligence and, importantly, conversion of intelligence into action.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Reducing time to respond, contain and remediate:</span></span> Organizations are dealing with increasingly aggressive threats, such as ransomware, where rapid response of only minutes at best is required in order to stand a chance of containing the threat that is spread laterally in your environment. This scenario forces organizations to reduce the time they take to respond to those incidents, typically by delegating more tasks to machines. Reducing the response time, including incident containment and remediation, is one of the most effective ways to control the impact of security incidents. Like a brush fire, the sooner you can get to it, the smaller it is, and therefore the easier it is to put out.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Reducing unnecessary, routine work for the analysts:</span></span> SOC analysts are often working with multiple tools. They are looking at a stream of row and column SIEM console alerts, threat intelligence (TI) service portals for information about the entities involved, and endpoint detection and response (EDR) for context on what is happening on the affected endpoint. They may even be using workflow tools to control the triage and investigation processes.</li></ul>\r\nThe SOAR market is still an emerging market and it is forecast to grow up to $550 million in the five-year (2018-2023) time frame. Many organizations implement SOAR tools with use cases primarily focused on making their SOC analysts more efficient such that they can process more incidents while having more time to apply human analysis and drive response actions much quicker. Historically, they were not aware of the existence of these types of solutions. There are now more clients aware of SOAR solutions, which is fueling further adoption. This awareness is broadening; even SOAR vendors claim to have less work evangelizing about the technology and more conversations about their capabilities and differentiators. However, improving detection and response activities is just one of several opportunities for the use of SOAR tools to support security operations activities.\r\nSince SOAR is often used as an umbrella term that covers security operations, security incident response and threat intelligence, many vendors are driving their existing solutions in the fight for market leadership.","materialsDescription":" <span style=\"font-weight: bold; \">What is SOAR?</span>\r\nCoined by research company Gartner, Security Orchestration, Automation and Response (SOAR) is a term used to describe the convergence of three distinct technology markets: security orchestration and automation, security incident response platforms (SIRP), and threat intelligence platforms (TIP).\r\nSOAR technologies enable organizations to collect and aggregate vast amounts of security data and alerts from a wide range of sources. This assists human and machine-led analysis, as well as the standardization and automation of threat detection and remediation.\r\n<span style=\"font-weight: bold;\">What are the activities of SOAR?</span>\r\nSOAR supports multiple activities for security operations decision making such as, but not limited to, the following:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Prioritizing security operations activities:</span></span> Use of a SOAR solution requires organizations to consider questions about their processes. Which are most critical? Which ones consume the most staff time and resources? Which ones would benefit from automation? Where do we have gaps in our documented procedures? The preparation and planning for SOAR, and its ongoing use, help organizations prioritize and manage where orchestration and automation should be applied and where it can help improve response. This response can then lead to improvements in security operations and showing a demonstrable impact on business operations (e.g., faster time to detect and respond to threats that could impact business operations and optimization of security operations staff and budget).</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Formalizing triage and incident response:</span></span> Security operations teams must be consistent in their responses to incident and threats. They must also follow best practices, provide an audit trail and be measurable against business objectives.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Automating response:</span></span> Speed is of the essence in today’s threat landscape. Attacks are increasing in speed (e.g., ransomware is now being automated to spread with worm functionality), but security operations are not automated. Having the ability to automate response action offers SOC teams the ability to quickly isolate/contain security incidents. Some responses can be fully automated, but at this time many SOAR users still inject a human to make the final decision. However, even this reduces the mean time to respond for the organization compared to being fully dependent on “human power.”</li></ul>\r\n<span style=\"font-weight: bold;\">SOAR Recommendations</span>\r\nSecurity and risk management leaders overseeing security operations should:\r\n<ul><li>Prepare for their SOAR implementations by having a starting set of defined processes and workflows that can be implemented. Out-of-the-box plays and integrations are a starting point but can rarely be implemented without some customizations.</li><li>Plan for the implementation and the ongoing operation and administration of SOAR tools by using a mix of professional services and internal resources.</li><li>Put a contingency plan in place in the event the SOAR tool is acquired by another vendor. Acquisitions are occurring with some frequency as the market evolves. Buyers should be prepared.</li></ul>\r\n<span style=\"font-weight: bold;\">Key Findings</span>\r\n<ul><li>The SOAR technology market aims to converge security orchestration and automation (SOA), security incident response (SIR) and threat intelligence platform (TIP) capabilities into single solutions.</li><li>Early adopters of SOAR technologies have been organizations and managed security service providers with mature security operations centers (SOCs) that understood the benefits of incorporating SOAR capabilities into their operations. However, use cases implemented by early adopters have not evolved over the last 12 months and are stuck in a rut, limiting the long-term potential for SOAR in security operations.</li><li>SOAR solutions are not “plug-and-play.” Even though solutions have a library of out-of-the-box use cases and integrations, buyers are reporting multiweek professional services engagements to implement their initial use cases, as every organization’s processes and technologies deployed are different.</li><li>Orchestration and automation are starting to be localized in point security technologies, usually in the form of predefined, automated workflows. 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