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With over a decade of expertise and innovation in design, development, and support, we serve as a comprehensive solution for enterprises seeking to overcome their critical IT challenges.\r\nOur comprehensive range of services encompasses:\r\n<ol><li>Salesforce consulting and implementation</li><li>ServiceNow consulting and implementation</li><li>IT help desk and support</li><li>Cybersecurity services</li><li>Staff Augmentation</li><li>Web development</li><li>Mobile app development</li></ol>\r\nAt Technology Mindz, we boast a team of seasoned and certified professionals who excel in their respective domains. Their unwavering commitment lies in delivering unparalleled service and solutions to our esteemed clients.\r\nWith an illustrious track record of achievements, Technology Mindz has collaborated with a diverse clientele, including Fortune 500 companies, government agencies, and small businesses. 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IT outsourcing can be implemented both ways: outsides or within the country. \r\nIT outsourcing vendors can provide either a fully managed service, meaning they take full responsibility of all IT maintenance and support, or they can provide additional support for an internal IT team when needed, which is known as co-sourced IT support. A company using IT outsourcing can choose to use one provider for all their IT functions or split the work among multiple providers. \r\n<span style=\"font-weight: bold;\">Specific IT services typically outsourced include:</span>\r\n<ul><li>Application development</li><li>Web hosting</li><li>Application support</li><li>Database development</li><li>Telecommunications</li><li>Networking</li><li>Disaster recovery</li><li>Security</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Reasons for Outsourcing</span></p>\r\n<span style=\"font-weight: bold; \">To Reduce Cost.</span> More often than not, outsourcing means saving money. This is often due to lower labor costs, cheaper infrastructure, or an advantageous tax system in the outsourcing location.<br /><span style=\"font-weight: bold; \">To Access Skills That Are Unavailable Locally.</span> Resources that are scarce at home can sometimes be found in abundance elsewhere, meaning you can easily reach them through outsourcing.<br /><span style=\"font-weight: bold; \">To Better Use Internal Resources</span>. By delegating some of your business processes to a third party, you’ll give your in-house employees the opportunity to focus on more meaningful tasks.<br /><span style=\"font-weight: bold; \">To Accelerate Business Processes.</span> When you stop wasting time on mundane, time-consuming processes, you’ll be able to move forward with your core offering a lot faster.<br /><span style=\"font-weight: bold; \">To Share Risks.</span> When you delegate a part of non-focus functionality by outsourcing it to a third-party vendor, you give away the responsibility and related risks.","materialsDescription":"<h3 class=\"align-center\">What are the Types of IT Outsourcing?</h3>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Project-Based Model.</span> The client hires a team to implement the part of work that is already planned and defined. The project manager from the outsourced team carries full responsibility for the quality and performance of the project.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Dedicated Team Model.</span> The client hires a team that will create a project for them, and they will work only on that project. Unlike the project-based model, a dedicated team is more engaged in your project. In this model, an outsourced team becomes your technical and product advisor. So it can offer ideas and suggest alternative solutions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Outstaff Model.</span> It's a type of outsourcing in IT when you don't need a full-fledged development team and hire separate specialists. Sometimes the project requires finding a couple of additional professionals, and you're free to hire outstaff workers to cover that scope of work.</p>\r\n<h3 class=\"align-center\"><span style=\"font-weight: bold; \">What are IT Outsourcing examples?</span></h3>\r\nThe individual or company that becomes your outsourcing partner can be located anywhere in the world — one block away from your office or on another continent.\r\nA Bay Area-based startup partnering with an app development team in Utah and a call center in the Philippines, or a UK-based digital marketing agency hiring a Magento developer from Ukraine are both examples of outsourcing.\r\n<h3 class=\"align-center\">Why You Should Use IT Outsourcing</h3>\r\nNow that you know what IT outsourcing is, its models, and types, it's time to clarify why you need to outsource and whether you really need it. Let's go over a few situations that suggest when to opt for IT outsourcing.\r\n<ul><li><span style=\"font-weight: bold;\">You are a domain expert with idea</span></li></ul>\r\nIf you're an industry expert with the idea that solves a real problem, IT outsourcing is your choice. In this case, your main goal is to enter the market and test the solution fast. An outsourced team will help you validate the idea, build an MVP to check the hypothesis, and implement changes in your product according to market needs. It saves you money, time and lets you reach the goal.\r\n<ul><li><span style=\"font-weight: bold;\">You have an early-stage startup</span></li></ul>\r\nIt's a common case that young startups spend money faster than they get a solid team and a ready-to-market product. The Failory found that financial problems are the 3rd reason why startup fails. So it makes more sense to reduce costs by hiring an outsourced team of professionals while your business lives on investor's money. You may employ a full-cycle product development studio covering all the blind spots and bringing your product to life.\r\n<ul><li><span style=\"font-weight: bold;\">You need a technical support</span></li></ul>\r\nEven if you already have a ready solution, but it demands some technical improvements – frameworks for backend components, new language, integrations with enterprise software, UX&amp;UI design – it makes more sense to find an experienced partner. There are many functions that IT outsourcing can cover, and again it saves you the time you'd otherwise spend on looking for qualified staff.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_outsourcing.png","alias":"it-outsourcing"},"598":{"id":598,"title":"Mobile Website Development","description":" Today, virtually no company can effectively conduct its business without having its own website. A site is not just the face of the company, which should be nice to look at, not an attribute of doing business, but an urgent need. If the company has its own website, then it:\r\n<ul><li>facilitates potential customers and partners access to information about themselves;</li><li>attracts the target audience from the Internet;</li><li>significantly increases market coverage;</li><li>increases brand awareness;</li><li>facilitates communication both with partners and with the target audience;</li><li>improves customer feedback;</li><li>increases customer loyalty.</li></ul>\r\nHowever, the main advantage of owning a website, of course, is that it helps to significantly increase sales, and, consequently, profit. In general, now having a website is almost a prerequisite for successful business development.\r\nComputers, smartphones, tablets, other mobile devices, and the Internet have penetrated all spheres of our lives. A variety of mobile devices are especially popular, and that is why it is no longer possible to limit oneself to a PC version of a site. The website version for the PC is bad for mobile devices, and this, as you might guess, negatively affects sales and profits. If the site is uncomfortable to use, then the potential client will not rack their brains, but simply use the services of competitors. The vast majority will not even try to find something on the site if it is not adapted for mobile devices.\r\nA separate mobile version of the site is a site specifically designed for mobile users. As a rule, a mobile version of a site is hosted on a dedicated subdomain.\r\nThe mobile version of the site, in most cases, is simply a greatly reduced version of the site for the PC. Only those functions that, according to the developers, maybe needed by those users who access the site with a smartphone or tablets, are left on the mobile site.\r\nThe mobile version of the site is good in that it does not depend on the main one, can be easily changed and edited, loads quickly is quite convenient for users, and also has the option of switching to the main version of the site.","materialsDescription":" <span style=\"font-weight: bold;\">What’s a mobile website?</span>\r\nMobile devices have transformed the way we live, putting the digital world at our fingertips 24 hours a day, wherever we are.\r\nThis means establishing your mobile presence is more important now than ever as you have the opportunity to put your business in the pockets of your consumers and create more meaningful interactions with your users. Almost 80% of people use smartphones to search the internet, so if your business is lacking a mobile website or app, you are missing out on a huge market opportunity.\r\nThere are two types of mobile development – responsive mobile sites and mobile applications. We build easy to use, intuitive and responsive mobile apps and websites, designed for optimization across all devices to keep you ahead of your competitors.\r\nA mobile website is a website with a responsive, fluid design, that is user-friendly on multiple devices and web browsers. A study conducted by Google and Galaxy in June 2015 found that 74% of Australians rely on their phones at least as much as they rely on desktops when searching for information, ideas or advice. This is when responsive design plays a huge role.\r\n<span style=\"font-weight: bold;\">Why do I need a mobile website?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Mobile traffic has taken over</span></span>\r\nAs mobile traffic has taken over desktop traffic in 2015, more and more people only browse the internet on mobile phones. This means that businesses now need to adopt a mobile-first approach to their online strategies.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Search engines are pushing for better UX</span></span>\r\nMobile users tend to have poor experiences on desktop websites. This is something that search engines such as Google have understood, and are putting initiatives in place to improve mobile web experiences. For example, Google released its mobile-friendly update in 2015 and is switching its search index to mobile-first.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Competitive advantage</span></span>\r\nWebsite owners now need to provide compelling experiences to their mobile users. This is something that is now vital in order to reach business goals and lead users to conversion. As a result, the fast adoption of a mobile strategy is a competitive advantage.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Mobile_Website_development.png","alias":"mobile-website-development"},"621":{"id":621,"title":"WordPress","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_WordPress.png","alias":"wordpress"},"623":{"id":623,"title":"Magento Development","description":" Magento is an open-source e-commerce platform written in PHP. It is one of the most popular open e-commerce systems in the network. This software is created using the Zend Framework. Magento source code is distributed under an Open Source Initiative (OSI) approved by the Open Software License (OSL) v3.0, which is similar to the AGPL but not GPL compliant.\r\nThe software was originally developed by Varien, Inc, a US private company headquartered in Culver City, California, with assistance from volunteers.\r\nMore than 100,000 online stores have been created on this platform. The platform code has been downloaded more than 2.5 million times, and $155 billion worth of goods have been sold through Magento-based systems in 2019. Two years ago, Magento accounted for about 30% of the total market share.\r\nVarien published the first general-availability release of the software on March 31, 2008. Roy Rubin, the former CEO of Varien, later sold a share of the company to eBay, which eventually completely acquired and then sold the company to Permira; Permira later sold it to Adobe.\r\nOn November 17, 2015, Magento 2.0 was released. Among the features changed in V2 are the following: reduced table locking issues, improved page caching, enterprise-grade scalability, inbuilt rich snippets for structured data, new file structure with easier customization, CSS Preprocessing using LESS &amp; CSS URL resolver, improved performance and a more structured code base. Magento employs the MySQL or MariaDB relational database management system, the PHP programming language, and elements of the Zend Framework. It applies the conventions of object-oriented programming and model–view–controller architecture. Magento also uses the entity–attribute–value model to store data. On top of that, Magento 2 introduced the Model-View-ViewModel pattern to its front-end code using the JavaScript library Knockout.js.","materialsDescription":" <span style=\"font-weight: bold;\">What is Magento? What is the benefit of choosing an Open Source platform?</span>\r\nMagento is an open-source eCommerce platform that enables the online business owners to control their online store and add powerful and flexible tools for marketing, catalog management, and search engine optimization.\r\nThe open-source platform offers much more innovation, customization, quality, support and agility at a very low cost. It enables the users to share and access the platform, add rich features according to the needs, thereby making changes more effective and easier.\r\n<span style=\"font-weight: bold;\">How can my Magento site be at par with the latest mobile trends and activities?</span>\r\nResponsive designs, device-specific applications have brought a great change in the business world over the past few years. Magento’s latest version includes a responsive template, and it offers great features that meet the needs of the mobile world both for the B2B and the B2C businesses.\r\n<span style=\"font-weight: bold;\">What should be included in my eCommerce Magento strategy?</span>\r\nBefore you plan to start with your Magento project, it is very important to write down the business goals of your website. This will help you to measure success. Once you are done with this, you can plan for the remaining strategies that include target audience, personalization, content plan, mobile strategy, third party add-ons and support services that you would require to keep your site running and performing.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Magento_Development.png","alias":"magento-development"},"627":{"id":627,"title":"CSS Development","description":" Cascading Style Sheets (CSS) is a style sheet language used for describing the presentation of a document written in a markup language like HTML. CSS is a cornerstone technology of the World Wide Web, alongside HTML and JavaScript.\r\nCSS is designed to enable the separation of presentation and content, including layout, colors, and fonts. This separation can improve content accessibility, provide more flexibility and control in the specification of presentation characteristics, enable multiple web pages to share formatting by specifying the relevant CSS in a separate .css file, and reduce complexity and repetition in the structural content.\r\nSeparation of formatting and content also makes it feasible to present the same markup page in different styles for different rendering methods, such as on-screen, in print, by voice (via speech-based browser or screen reader), and on Braille-based tactile devices. CSS also has rules for alternate formatting if the content is accessed on a mobile device.\r\nThe name cascading comes from the specified priority scheme to determine which style rule applies if more than one rule matches a particular element. This cascading priority scheme is predictable.\r\nThe CSS specifications are maintained by the World Wide Web Consortium (W3C). Internet media type (MIME type) text/css is registered for use with CSS by RFC 2318 (March 1998). The W3C operates a free CSS validation service for CSS documents.\r\nIn addition to HTML, other markup languages support the use of CSS including XHTML, plain XML, SVG, and XUL.\r\nBefore CSS, nearly all presentational attributes of HTML documents were contained within the HTML markup. All font colors, background styles, element alignments, borders and sizes had to be explicitly described, often repeatedly, within the HTML. CSS lets authors move much of that information to another file, the style sheet, resulting in considerably simpler HTML.","materialsDescription":" <span style=\"font-weight: bold;\">Which is better: plain HTML or HTML with CSS?</span>\r\nMany site developers wonder why you need CSS if you can use plain HTML. Most likely, they only know the development of the site and have a number of gaps in knowledge. The bottom line is that HTML is used to structure the content of a page. And CSS allows you to format this content, make it more attractive to users.\r\nWhen the World Wide Web was created, the developers used only one language - HTML. It was used as a means of outputting structured text. The author had scant functional at his disposal. The maximum that could be done - to designate the title, select the paragraph. Tags were not enough.\r\nIn connection with the development of the Internet, the base of HTML language tags was expanded to allow the appearance of documents to be adjusted. At the same time, the structure remained unchanged.\r\nStructuring tags, for example &lt;table&gt;, began to spread. It was they who were more often chosen to design the pages instead of the structure itself. Some browsers offered their own tags, which only they could reproduce.\r\nThus, users often stumbled upon the message: &quot;To view a page, you need to use browser XXX.&quot;\r\nTo correct the situation and create a single database of tags for formatting was created CSS. He allowed refusing to bind tags to browsers.\r\nUsing HTML with CSS is more convenient than using plain HTML. CSS provides the following benefits:\r\n<ul><li>Designed to the smallest detail.</li><li>Using a single table, you can manage various documents.</li><li>You can customize the page display options for different devices: computer screen, smartphone screen, etc.</li></ul>\r\n<span style=\"font-weight: bold;\">Website Promotion with CSS</span>\r\nThe emergence and development of CSS have made the development of web resources more efficient and effective. Now it’s much easier and more convenient to control the design. Also, using CSS, we managed to reduce the code of the pages, their size. This had a positive impact on the download speed, the indexing also began to pass faster. The use of an adaptive approach allowed us to make a breakthrough in the field of mobile versions of Internet resources.\r\nTo improve the website promotion, experts recommend placing the CSS style sheets in a separate document so as not to increase the amount of code. You can create one or more such files.\r\nPreviously, search engines could not read style sheets, which made it possible to use them in black SEO, for example, to create invisible texts. Now it is better to abandon the use of CSS for other purposes.\r\nCSS has several advantages and allows you to improve the site, making it more attractive to visitors. However, it is important to correctly register all the elements.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_CSS_Development.png","alias":"css-development"},"629":{"id":629,"title":"PHP Development","description":"PHP is a general-purpose programming language originally designed for web development. It was originally created by Rasmus Lerdorf in 1994; the PHP reference implementation is now produced by The PHP Group. PHP originally stood for Personal Home Page, but it now stands for the recursive initialism PHP: Hypertext Preprocessor.\r\nPHP code may be executed with a command line interface (CLI), embedded into HTML code, or used in combination with various web template systems, web content management systems, and web frameworks. PHP code is usually processed by a PHP interpreter implemented as a module in a web server or as a Common Gateway Interface (CGI) executable. The web server outputs the results of the interpreted and executed PHP code, which may be any type of data, such as generated HTML code or binary image data. PHP can be used for many programming tasks outside of the web context, such as standalone graphical applications and robotic drone control.\r\nThe standard PHP interpreter, powered by the Zend Engine, is free software released under the PHP License. PHP has been widely ported and can be deployed on most web servers on almost every operating system and platform, free of charge.\r\nThe PHP language evolved without a written formal specification or standard until 2014, with the original implementation acting as the de facto standard which other implementations aimed to follow. Since 2014, work has gone on to create a formal PHP specification.\r\nAs of September 2019, over 60% of sites on the web using PHP are still on discontinued/&quot;EOLed&quot; version 5.6 or older; versions prior to 7.2 are no longer officially supported by The PHP Development Team, but security support is provided by third parties, such as Debian.","materialsDescription":" <span style=\"font-weight: bold; \">What is PHP?</span>\r\nPHP stands for Hypertext Preprocessor. It is an open-source server-side scripting language that is widely used for web development. It supports many databases like MySQL, Oracle, Sybase, Solid, PostgreSQL, generic ODBC, etc.\r\n<span style=\"font-weight: bold; \">What is PEAR in PHP?</span>\r\nPEAR is a framework and repository for reusable PHP components. PEAR stands for PHP Extension and Application Repository. It contains all types of PHP code snippets and libraries. It also provides a command-line interface to install &quot;packages&quot; automatically.\r\n<span style=\"font-weight: bold; \">Who is known as the father of PHP?</span>\r\nRasmus Lerdorf.\r\n<span style=\"font-weight: bold; \">What was the old name of PHP?</span>\r\nThe old name of PHP was Personal Home Page.\r\n<span style=\"font-weight: bold; \">Explain the difference b/w static and dynamic websites?</span>\r\nIn static websites, content can't be changed after running the script. You can't change anything on the site. It is predefined.\r\nIn dynamic websites, the content of a script can be changed at the run time. Its content is regenerated every time a user visits or reload. Google, yahoo and every search engine is an example of a dynamic website.\r\n<span style=\"font-weight: bold; \">What is the name of the scripting engine in PHP?</span>\r\nThe scripting engine that powers PHP is called Zend Engine 2.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_PHP_Development.png","alias":"php-development"},"633":{"id":633,"title":"Ruby on Rails Development","description":" Ruby on Rails, or Rails, is a server-side web application framework written in Ruby under the MIT License. Rails is a model–view–controller (MVC) framework, providing default structures for a database, a web service, and web pages. It encourages and facilitates the use of web standards such as JSON or XML for data transfer, HTML, CSS and JavaScript for user interfacing. In addition to MVC, Rails emphasizes the use of other well-known software engineering patterns and paradigms, including convention over configuration (CoC), don't repeat yourself (DRY), and the active record pattern.\r\nRuby on Rails' emergence in the 2000s greatly influenced web app development, through innovative features such as seamless database table creations, migrations, and scaffolding of views to enable rapid application development. Ruby on Rails' influence on other web frameworks remains apparent today, with many frameworks in other languages borrowing its ideas, including Django in Python, Catalyst in Perl, Laravel and CakePHP in PHP, Phoenix in Elixir, Play in Scala, and Sails.js in Node.js.\r\nRuby on Rails is intended to emphasize Convention over Configuration (CoC), and the Don't Repeat Yourself (DRY) principle.\r\n&quot;Convention over Configuration&quot; means a developer only needs to specify unconventional aspects of the application. For example, if there is a class Sale in the model, the corresponding table in the database is called sales by default. It is only if one deviates from this convention, such as calling the table &quot;products sold&quot;, that the developer needs to write code regarding these names. Generally, Ruby on Rails conventions lead to less code and less repetition.\r\n&quot;Don't repeat yourself&quot; means that information is located in a single, unambiguous place. For example, using the ActiveRecord module of Rails, the developer does not need to specify database column names in class definitions. Instead, Ruby on Rails can retrieve this information from the database based on the class name.\r\n&quot;Fat models, skinny controllers&quot; means that most of the application logic should be placed within the model while leaving the controller as light as possible.","materialsDescription":" <span style=\"font-weight: bold;\">What is Ruby on Rails?</span>\r\nRails is a development tool that gives web developers a framework, providing structure for all the code they write. The Rails framework helps developers to build websites and applications because it abstracts and simplifies common repetitive tasks.\r\nRails are written in Ruby, the programming language which is also used alongside Rails. Ruby is to Rails as PHP is to Symfony and Zend, or as Python is to Django. The appeal of Ruby to developers lies in the elegance and terseness of the language.\r\nOne of the key principles of Ruby on Rails development (henceforth ‘Rails’) is convention over configuration. This means that the programmer does not have to spend a lot of time configuring files in order to get set up, Rails comes with a set of conventions which help speed up development.\r\nAnother characteristic of Rails is the emphasis on RESTful application design. REST (Representational State Transfer) is a style of software architecture based around the client-server relationship. It encourages a logical structure within applications, which means they can easily be exposed as an API (Application Programming Interface).\r\nFrom a project management point of view, the Ruby on Rails community advocate Agile web development – an iterative development method, that encourages collaborative and flexible approach, which is particularly well-suited for web application development with fast-changing requirements.\r\nOver the last few years Ruby on Rails has gained a large and enthusiastic following, but let’s consider the main arguments for and against Rails.\r\n<span style=\"font-weight: bold;\">Why is it necessary to use Ruby on Rails?</span>\r\n<ul><li>The process of programming is much faster than with other frameworks and languages, partly because of the object-oriented nature of Ruby and the vast collection of open source code available within the Rails community.</li><li>The Rails conventions also make it easy for developers to move between different Rails projects, as each project will tend to follow the same structure and coding practices.</li><li>Rails are good for rapid application development (RAD), as the framework makes it easy to accommodate changes.</li><li>Ruby code is very readable and mostly self-documenting. This increases productivity, as there is less need to write out separate documentation, making it easier for other developers to pick up existing projects.</li><li>Rails have developed a strong focus on testing and have good testing frameworks.</li><li>Rails and most of its libraries are open sources, so unlike other commercial development frameworks, there are no licensing costs involved.</li></ul>\r\n<span style=\"font-weight: bold;\">Potential Rails problems and limitations and how to overcome them:</span>\r\n<ul><li>Not all website hosts can support Rails</li><li>Java and PHP are more widely used, and there are more developers in these languages</li><li>Performance and Scalability</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Ruby_on_Rails_Development.png","alias":"ruby-on-rails-development"},"718":{"id":718,"title":"IT Consulting","description":" In management, information technology consulting (also called IT consulting, computer consultancy, business and technology services, computing consultancy, technology consulting, and IT advisory) as a field of activity focuses on advising organizations on how best to use information technology (IT) in achieving their business objectives.\r\nThe IT consulting industry can be viewed as a Four-tier system:\r\n<ul><li>Professional services firms which maintain large professional workforces and command high bill rates.</li><li>Staffing firms, which place technologists with businesses on a temporary basis, typically in response to employee absences, temporary skill shortages and technical projects.</li><li>Independent consultants, who are self-employed or who function as employees of staffing firms (for US tax purposes, employed on Form W-2), or as independent contractors in their own right (for US tax purposes, on &quot;1099&quot;).</li><li>Information Technology security consultants</li></ul>\r\nThere are different reasons why consultants are called in:\r\n<ul><li>To gain external, objective advice and recommendations</li><li>To gain access to the consultants' specialized expertise</li><li>Temporary help during a one-time project where the hiring of a permanent employee(s) is not required or necessary</li><li>To outsource all or part of the IT services from a specific company.</li></ul>\r\nThere is a relatively unclear line between management consulting and IT consulting. There are sometimes overlaps between the two fields, but IT consultants often have degrees in computer science, electronics, technology, or management information systems while management consultants often have degrees in accounting, economics, Industrial Engineering, finance, or a generalized MBA (Masters in Business Administration).\r\nAccording to the Institute for Partner Education &amp; Development, IT consultants' revenues come predominantly from design and planning based consulting with a mixture of IT and business consulting. This is different from a systems integrator in that you do not normally take title to product. Their value comes from their ability to integrate and support technologies as well as determining product and brands. ","materialsDescription":"<span style=\"font-weight: bold; \">Who is an information technology (IT) consultant?</span>\r\nAn information technology consultant is a third-party service provider who is qualified to advise clients on the best use of IT to meet specific business requirements. IT consultants may work with a professional IT consultancy firm or as independent contractors. They may conduct a business needs assessment and develop an information systems solution that meets the organization's objectives.\r\nSome information technology consultants emphasize technical issues while others help organizations use IT to manage business processes. Still others specialize in a specific IT area such as information security.\r\nIT consultants need a deep knowledge of both business and information technology. A bachelor's degree in management information systems, computer science, or information science is the typical path into a technical consultancy career. IT certifications supplement this foundation with specialized technical training. Information technology degree and certification programs are available online to accommodate working IT professionals.\r\n<span style=\"font-weight: bold; \">What are the prerequisites and major obstacles?</span>\r\nOnce a business owner defined the needs to take a business to the next level, a decision maker will define a scope, cost and a time-frame of the project. The role of the IT consultancy company is to support and nurture the company from the very beginning of the project until the end, and deliver the project not only in the scope, time and cost but also with complete customer satisfaction.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Project scoping and planning</span></span>\r\nThe usual problem is that a business owner doesn't know the detail of what the project is going to deliver until it starts the process. In many cases, the incremental effort in some projects can lead to significant financial loss.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Business process and system design</span></span>\r\nThe scope of a project is linked intimately to the proposed business processes and systems that the project is going to deliver. Regardless of whether the project is to launch a new product range or discontinue unprofitable parts of the business, the change will have some impact on business processes and systems. The documentation of your business processes and system requirements are as fundamental to project scoping as an architects plans would be to the costing and scoping of the construction of a building.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Project management support</span></span>\r\nThe most successful business projects are always those that are driven by an employee who has the authority, vision and influence to drive the required changes in a business. It is highly unlikely that a business owner (decision maker or similar) will realize the changes unless one has one of these people in the employment. However, the project leadership role typically requires significant experience and skills which are not usually found within a company focused on day-to-day operations. Due to this requirement within more significant business change projects/programs, outside expertise is often sought from firms which can bring this specific skill set to the company.\r\n<span style=\"font-weight: bold;\">What are the skills of IT-consulting?</span>\r\nAn IT consultant needs to possess the following skills:\r\n<ul><li>Advisory skills</li><li>Technical skills</li><li>Business skills</li><li>Communication skills</li><li>Management skills</li><li>Advisory language skills</li><li>Business and management language skills</li><li>Technical language skills</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_Consulting.png","alias":"it-consulting"},"725":{"id":725,"title":"IT Audit","description":"An information technology audit, or information systems audit, is an examination of the management controls within an Information technology (IT) infrastructure. The evaluation of obtained evidence determines if the information systems are safeguarding assets, maintaining data integrity, and operating effectively to achieve the organization's goals or objectives. These reviews may be performed in conjunction with a financial statement audit, internal audit, or other form of attestation engagement.\r\nIT audits are also known as automated data processing audits (ADP audits) and computer audits. They were formerly called electronic data processing audits (EDP audits).\r\nAn IT audit is different from a financial statement audit. While a financial audit's purpose is to evaluate whether the financial statements present fairly, in all material respects, an entity's financial position, results of operations, and cash flows in conformity to standard accounting practices, the purposes of an IT audit is to evaluate the system's internal control design and effectiveness. This includes, but is not limited to, efficiency and security protocols, development processes, and IT governance or oversight. Installing controls are necessary but not sufficient to provide adequate security. People responsible for security must consider if the controls are installed as intended, if they are effective, or if any breach in security has occurred and if so, what actions can be done to prevent future breaches. These inquiries must be answered by independent and unbiased observers. These observers are performing the task of information systems auditing. In an Information Systems (IS) environment, an audit is an examination of information systems, their inputs, outputs, and processing.\r\nThe primary functions of an IT audit are to evaluate the systems that are in place to guard an organization's information. Specifically, information technology audits are used to evaluate the organization's ability to protect its information assets and to properly dispense information to authorized parties. The IT audit aims to evaluate the following:\r\nWill the organization's computer systems be available for the business at all times when required? (known as availability) Will the information in the systems be disclosed only to authorized users? (known as security and confidentiality) Will the information provided by the system always be accurate, reliable, and timely? (measures the integrity) In this way, the audit hopes to assess the risk to the company's valuable asset (its information) and establish methods of minimizing those risks. ","materialsDescription":" <span style=\"font-weight: bold;\">What Is an IT Audit?</span>\r\nIn the typical software audit, your system administrators will be asked to show that software is not illegally loaded onto machines it shouldn’t be on, that the number of licenses matches up with the number of users or, if you purchased a bulk license, that you don’t exceed the bounds of that license. One thing you definitely don’t want to happen is for an auditor to find that an employee has brought a home version of a software package and installed it on his or her work computer.\r\n<span style=\"font-weight: bold;\">What Do Auditors Want?</span>\r\nIn short, software auditors want to know that companies are following the rules with regard to software licenses. How much slack they’ll give you if they find a minor violation depends on several factors. If you can show your company makes a good-faith effort to stay on top of all software license requirements, it could act in your favor.\r\n<span style=\"font-weight: bold;\">What Should We Do to Prepare for an IT Audit?</span>\r\nIf you have a strong IT asset management program in place, preparation for an audit is far less stressful. When you can easily create reports showing the number of copies installed, the number of licenses, license expiration dates, and hardware where the software is installed, you can create those reports in advance and look for potential problems. If you notice discrepancies, you can take steps to correct them before the auditors arrive.\r\n<span style=\"font-weight: bold;\">How Can We Do a Self-Audit Beforehand?</span>\r\nPerforming periodic self-audits is not just busywork, but could potentially save your company a lot of money and embarrassment. The three main steps in a self-audit are: reading the vendor’s contract, gathering purchase information, and getting an accurate count of how many licenses are deployed:\r\n<ul><li><span style=\"font-weight: bold;\">Read the Contract</span> – Understand license types and models, including maintenance requirements. Learn if there are limitations on where the software can or cannot be used. For example, are you allowed to use it on laptops that travel outside the US?</li><li><span style=\"font-weight: bold;\">Gather Purchase Information</span> – Know where to get your hands on purchase data. If you purchased from a reseller, make sure that the reseller passed on your purchase information to the vendor.</li><li><span style=\"font-weight: bold;\">Get an Accurate License Deployment Count</span> – If your company has a solid IT asset management program, this shouldn’t be a challenge. Otherwise, you’ll need to manually locate receipts and serial numbers and match them up to the machines where the software is deployed.</li></ul>\r\nThe self-audit is much easier to do when you don’t have an actual audit staring you in the face.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_Audit.png","alias":"it-audit"},"727":{"id":727,"title":"IT Security Audit","description":" A <span style=\"font-weight: bold; \">computer security audit</span> is a manual or systematic measurable technical assessment of a system or application. Manual assessments include interviewing staff, performing security vulnerability scans, reviewing application and operating system access controls, and analyzing physical access to the systems. Automated assessments, or CAAT's, include system generated audit reports or using software to monitor and report changes to files and settings on a system. Systems can include personal computers, servers, mainframes, network routers, switches.\r\nAt its root, an <span style=\"font-weight: bold; \">IT security audit</span> includes two different assessments. The manual assessment occurs when an internal or external IT security audit companies interview employees, reviews access controls, analyzes physical access to hardware, and performs vulnerability scans. \r\nAudit, performed by IT security audit services or IT security audit software, analyzes individual technical infrastructure components at a detailed level, ensuring that each is functioning in a manner that reinforces appropriate information security. The stakes are made higher with a number of regulatory compliance requirements mandating that IT audits be included in organizational due diligence efforts. These reviews should occur, at a minimum, annually. Some organizations, however, prefer to do them more frequently.\r\nOrganizations should also review system-generated reports. Automated assessments not only incorporate that data, but also respond to software monitoring reports and changes to server and file settings.\r\nSecurity audits, vulnerability assessments, and penetration testing are the <span style=\"font-weight: bold; \">three main types of security diagnostics. </span>Each of the three takes a different approach and may be best suited for a particular purpose. \r\n<span style=\"font-weight: bold; \">Security audits</span> measure an information system's performance against a list of criteria. \r\nA <span style=\"font-weight: bold; \">vulnerability assessment,</span> on the other hand, involves a comprehensive study of an entire information system, seeking potential security weaknesses. \r\n<span style=\"font-weight: bold; \">Penetration testing</span> is a covert operation, in which a security expert tries a number of attacks to ascertain whether or not a system could withstand the same types of attacks from a malicious hacker. In penetration testing, the feigned attack can include anything a real attacker might try, such as social engineering. Each of the approaches has inherent strengths, and using two or more of them in conjunction may be the most effective approach of all.\r\n\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: bold;\">What is a security audit?</span></h1>\r\nA Security Audit is a process or event where the IT security policy or standards are used as a basis to determine the overall state of existing protection and to verify whether existing protection is being performed properly. It aims to determine whether the current environment is securely protected in accordance with the defined IT security policy.<br />Before performing a security assessment or audit, the organization should define the scope of the security audit, and the budget and duration allowed for the assessment/audit.\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold;\">How often should a security audit be performed?</span></h1>\r\nA security audit only provides a snapshot of the vulnerabilities in a system at a particular point in time. As technology and the business environment changes, periodic and ongoing reviews will inevitably be required. Depending on the criticality of the business, a security audit might be conducted yearly, or every two years.\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold;\">Who should perform a security audit?</span></h1>\r\nA security audit is a complex task requiring skilled and experienced personnel; it must be planned carefully. To perform the audit an independent and trusted third party is recommended. This third party can be another group of in-house staff or an external audit team, dependent on the skills of the internal staff and the criticality/sensitivity of the information being audited.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_Security_Audit.png","alias":"it-security-audit"},"733":{"id":733,"title":"Technical Support","description":" Technical support (often shortened to tech support) refers to services that entities provide to users of technology products or services. In general, technical support provide help regarding specific problems with a product or service, rather than providing training, provision or customization of product, or other support services. Most companies offer technical support for the services or products they sell, either included in the cost or for an additional fee. Technical support may be delivered over by phone, e-mail, live support software on a website, or other tool where users can log an incident. Larger organizations frequently have internal technical support available to their staff for computer-related problems. The Internet can also be a good source for freely available tech support, where experienced users help users find solutions to their problems. In addition, some fee-based service companies charge for premium technical support services.\r\nTechnical support may be delivered by different technologies depending on the situation. For example, direct questions can be addressed using telephone calls, SMS, Online chat, Support Forums, E-mail or Fax; basic software problems can be addressed over the telephone or, increasingly, by using remote access repair services; while more complicated problems with hardware may need to be dealt with in person.\r\nTechnical support is a range of services providing assistance with technology such as televisions, computers, and software, typically aiming to help the user with a specific problem.","materialsDescription":"<span style=\"font-weight: bold; \">What are the categories of technical support?</span>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Call in</span></span>\r\nThis type of technical support has been very common in the services industry.[citation needed] It is also known as &quot;Time and Materials&quot; (T&amp;M) IT support.[citation needed] The customer pays for the materials (hard drive, memory, computer, digital devices, etc.) and also pays the technician based on the pre-negotiated rate when a problem occurs.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Block hours</span></span>\r\nBlock hours allow the client to purchase a number of hours upfront at an agreed price. While it is commonly used to offer a reduced hourly rate, it can also simply be a standard non-reduced rate, or represent a minimum fee charged to a client before providing service. The premise behind this type of support is that the customer has purchased a fixed number of hours to use either per month or year. This allows them the flexibility to use the hours as they please without doing the paperwork and the hassle of paying multiple bills.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Managed services</span></span>\r\nManaged services means a company will receive a list of well-defined services on an ongoing basis, with well-defined &quot;response and resolution times&quot; for a fixed rate or a flat fee. This can include things like 24/7 monitoring of servers, 24/7 help desk support for daily computer issues, and on-site visits by a technician when issues cannot be resolved remotely.[citation needed] Some companies also offer additional services like project management, backup and disaster recovery, and vendor management in the monthly price. The companies that offer this type of tech support are known as managed services providers.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Crowdsourced technical support</span></span>\r\nMany companies and organizations provide discussion boards for users of their products to interact; such forums allow companies to reduce their support costs without losing the benefit of customer feedback.\r\n<span style=\"font-weight: bold;\">What is outsourcing technical support?</span>\r\nWith the increasing use of technology in modern times, there is a growing requirement to provide technical support. Many organizations locate their technical support departments or call centers in countries or regions with lower costs. Dell was amongst the first companies to outsource their technical support and customer service departments to India in 2001. There has also been a growth in companies specializing in providing technical support to other organizations. These are often referred to as MSPs (Managed Service Providers).\r\nFor businesses needing to provide technical support, outsourcing allows them to maintain a high availability of service. Such need may result from peaks in call volumes during the day, periods of high activity due to introduction of new products or maintenance service packs, or the requirement to provide customers with a high level of service at a low cost to the business. For businesses needing technical support assets, outsourcing enables their core employees to focus more on their work in order to maintain productivity. It also enables them to utilize specialized personnel whose technical knowledge base and experience may exceed the scope of the business, thus providing a higher level of technical support to their employees.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Technical_Support.png","alias":"technical-support"},"735":{"id":735,"title":"Installation and configuration","description":" Installation or setup is the act of making the system or program ready for execution. Because the process varies for each program and each computer, programs (including operating systems) often come with an installer, a specialized program responsible for doing whatever is needed for their installation. The configuration is an arrangement of functional units according to their nature, number, and chief characteristics. Often, configuration pertains to the choice of hardware, software, firmware, settings, and documentation. The configuration affects system function and performance.\r\nSome computer programs can be executed by simply copying them into a folder stored on a computer and executing them. Other programs are supplied in a form unsuitable for immediate execution and therefore need an installation procedure. Once installed, the program can be executed again and again, without the need to reinstall before each execution.\r\nCommon operations performed during software installations include:\r\n<ul><li>Making sure that necessary system requirements are met</li><li>Checking for existing versions of the software</li><li>Creating or updating program files and folders</li><li>Adding configuration data such as configuration files, Windows registry entries or environment variables</li><li>Making the software accessible to the user, for instance by creating links, shortcuts or bookmarks</li><li>Configuring components that run automatically, such as daemons or Windows services</li><li>Performing product activation</li><li>Updating the software versions</li></ul>\r\nThese operations may require some charges or be free of charge. In case of payment, installation costs means the costs connected and relevant to or incurred as a result of installing the drivers or the equipment in the customers' premises. ","materialsDescription":"<span style=\"font-weight: bold;\">What does &quot;Installation&quot; mean?</span>\r\nInstallation is the process of making hardware and/or software ready for use. Obviously, different systems require different types of installations. While certain installations are simple and straightforward and can be performed by non-professionals, others are more complex and time-consuming and may require the involvement of specialists.\r\n<span style=\"font-weight: bold; \">What does the &quot;Configuration&quot; mean?</span>\r\nThe way a system is set up, or the assortment of components that make up the system. Configuration can refer to either hardware or software, or the combination of both. For instance, a typical configuration for a PC consists of 32MB (megabytes) main memory, a floppy drive, a hard disk, a modem, a CD-ROM drive, a VGA monitor, and the Windows operating system.\r\nMany software products require that the computer have a certain minimum configuration. For example, the software might require a graphics display monitor and a video adapter, a particular microprocessor, and a minimum amount of main memory.\r\nWhen you install a new device or program, you sometimes need to configure it, which means to set various switches and jumpers (for hardware) and to define values of parameters (for software). For example, the device or program may need to know what type of video adapter you have and what type of printer is connected to the computer. Thanks to new technologies, such as plug-and-play, much of this configuration is performed automatically.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Installation_and_configuration.png","alias":"installation-and-configuration"},"840":{"id":840,"title":"ICS/SCADA Cyber Security","description":"SCADA security is the practice of protecting supervisory control and data acquisition (SCADA) networks, a common framework of control systems used in industrial operations. These networks are responsible for providing automated control and remote human management of essential commodities and services such as water, natural gas, electricity and transportation to millions of people. They can also be used to improve the efficiencies and quality in other less essential (but some would say very important!) real-world processes such as snowmaking for ski resorts and beer brewing. SCADA is one of the most common types of industrial control systems (ICS).\r\nThese networks, just like any other network, are under threat from cyber-attacks that could bring down any part of the nation's critical infrastructure quickly and with dire consequences if the right security is not in place. Capital expenditure is another key concern; SCADA systems can cost an organization from tens of thousands to millions of dollars. For these reasons, it is essential that organizations implement robust SCADA security measures to protect their infrastructure and the millions of people that would be affected by the disruption caused by an external attack or internal error.\r\nSCADA security has evolved dramatically in recent years. Before computers, the only way to monitor a SCADA network was to deploy several people to each station to report back on the state of each system. In busier stations, technicians were stationed permanently to manually operate the network and communicate over telephone wires.\r\nIt wasn't until the introduction of the local area network (LAN) and improvements in system miniaturization that we started to see advances in SCADA development such as the distributed SCADA network. Next came networked systems that were able to communicate over a wide area network (WAN) and connect many more components together.\r\nFrom local companies to federal governments, every business or organization that works with SCADA systems are vulnerable to SCADA security threats. These threats can have wide-reaching effects on both the economy and the community. Specific threats to SCADA networks include the following:\r\n<span style=\"font-weight: bold;\">Hackers.</span> Individuals or groups with malicious intent could bring a SCADA network to its knees. By gaining access to key SCADA components, hackers could unleash chaos on an organization that can range from a disruption in services to cyber warfare.\r\n<span style=\"font-weight: bold;\">Malware.</span> Malware, including viruses, spyware and ransomware can pose a risk to SCADA systems. While malware may not be able to specifically target the network itself, it can still pose a threat to the key infrastructure that helps to manage the SCADA network. This includes mobile SCADA applications that are used to monitor and manage SCADA systems.\r\n<span style=\"font-weight: bold;\">Terrorists.</span> Where hackers are usually motivated by sordid gain, terrorists are driven by the desire to cause as much mayhem and damage as possible.\r\n<span style=\"font-weight: bold;\">Employees.</span> Insider threats can be just as damaging as external threats. From human error to a disgruntled employee or contractor, it is essential that SCADA security addresses these risks.\r\nManaging today's SCADA networks can be a challenge without the right security precautions in place. Many networks are still without the necessary detection and monitoring systems and this leaves them vulnerable to attack. Because SCADA network attacks exploit both cyber and physical vulnerabilities, it is critical to align cybersecurity measures accordingly.","materialsDescription":"<span style=\"font-weight: bold;\">What is the difference between ICS/SCADA cybersecurity and information security?</span>\r\nAutomated process control systems (SCADA) have a lot of differences from “traditional” corporate information systems: from the destination, specific data transfer protocols and equipment used and ending with the environment in which they operate. In corporate networks and systems, as a rule, the main protected resource is information that is processed, transmitted and stored in automated systems, and the main goal is to ensure its confidentiality. In ICS, the protected resource, first of all, is the technological process itself, and the main goal is to ensure its continuity (accessibility of all nodes) and integrity (including information transmitted between the nodes of the ICS). Moreover, the field of potential risks and threats to ICS, in comparison with corporate systems, expands with risks of potential damage to life and health of personnel and the public, damage to the environment and infrastructure. That is why it is incorrect to talk about “information security” in relation to ICS/SCADA. In English sources, the term “cybersecurity” is used for this, a direct translation of which (cybersecurity) is increasingly found in our market in relation to the protection of process control systems.\r\n<span style=\"font-weight: bold;\">Is it really necessary?</span>\r\nIt is necessary. There are a number of myths about process control systems, for example: “process control systems are completely isolated from the outside world”, “process control systems are too specific for someone to crack”, “process control systems are reliably protected by the developer”, or even “No one will ever try us, hacking us is not interesting. ” All this is no longer true. Many modern distributed process control systems have one or another connection with the corporate network, even if the system owners are unaware of this. Communication with the outside world greatly simplifies the task of the attacker, but does not remain the only possible option. Automated process control software and data transfer protocols are, as a rule, very, very insecure against cyber threats. This is evidenced by numerous articles and reports of experts involved in the study of the protection of industrial control systems and penetration tests. The PHDays III section on hacking automated process control systems impressed even ardent skeptics. Well, and, of course, the argument “they have NOT attacked us, therefore they will not” - can hardly be considered seriously. Everyone has heard about Stuxnet, which dispelled almost all the myths about the safety of ICS at once.\r\n<span style=\"font-weight: bold;\">Who needs this?</span>\r\nWith the phrase ICS/SCADA, most imagine huge plants, automated CNC machines or something similar. However, the application of process control systems is not limited to these objects - in the modern age of automation, process control systems are used everywhere: from large production facilities, the oil and gas industry, transport management to smart home systems. And, by the way, with the protection of the latter, as a rule, everything can be much worse, because the developer silently and imperceptibly shifts responsibility to the shoulders of the user.\r\nOf course, some of the objects with automated process control systems are more interesting for attackers, others less. But, given the ever-growing number of vulnerabilities discovered and published in the ICS, the spread of &quot;exclusive&quot; (written for specific protocols and ICS software) malware, considering your system safe &quot;by default&quot; is unreasonable.\r\n<span style=\"font-weight: bold;\">Are ICS and SCADA the same thing?</span>\r\nNo. SCADA systems (supervisory control and data acquisition, supervisory control and data collection) are part of the control system. Usually, a SCADA system means centralized control and management systems with the participation of a person as a whole system or a complex of industrial control systems. SCADA is the central link between people (human-machine interfaces) and PLC levels (programmable logic controller) or RTU (remote terminal unit).\r\n<span style=\"font-weight: bold;\">What is ICS/SCADA cybersecurity?</span>\r\nIn fact, ICS cybersecurity is a process similar to “information security” in a number of properties, but very different in details. And the devil, as you know, lies in them. ICS/SCADA also has similar information security-related processes: asset inventory, risk analysis and assessment, threat analysis, security management, change management, incident response, continuity, etc. But these processes themselves are different.<br />The cyber security of ICSs has the same basic target qualities - confidentiality, integrity and accessibility, but the significance and point of application for them are completely different. It should be remembered that in ICS/SCADA we, first of all, protect the technological process. Beyond this - from the risks of damage to human health and life and the environment.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_SCADA_Cyber_Security.png","alias":"icsscada-cyber-security"},"899":{"id":899,"title":"IT System Security Services","description":"Today’s threat landscape is dynamic. The proliferation of disruptive technologies like mobile, social, cloud and big data has been increasingly impacting protection strategies. These technologies will continue to add to the complexity and drive the security needs of the IT infrastructure and information assets. They will also challenge integrity of current security controls and will risk enterprise data and intellectual property. Thus, it’s important that businesses have a strategy to deliver effective enterprise security risk management and situational awareness using defense-in-depth strategies, monitoring, analysis and reporting.\r\n<span style=\"font-weight: bold; \">IT System Security Services</span> ensures complete protection of your applications, products, and infrastructure against cyber threats, possible data leaks, thefts, or disasters. By reducing possible damages and providing full control over privacy and compliance, all your shared data, business intelligence, and other assets can be managed securely without risks. \r\n<span style=\"font-weight: bold; \">SecOps (Security + Operations)</span> is a movement created to facilitate collaboration between IT security and operations teams and integrate the technology and processes they use to keep systems and data secure — all in an effort to reduce risk and improve business agility. \r\nSecOps, formed from a combination of security and IT operations staff, is a highly skilled team focused on monitoring and assessing risk and protecting corporate assets, often operating from a security operations center, or SOC.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">SecOps has the following business benefits and goals:</span></p>\r\n<ul><li>continuous protection;</li><li>a quick and effective response;</li><li>decreased costs of breaches and operations;</li><li>threat prevention;</li><li>security expertise;</li><li>compliance;</li><li>communication and collaboration; and</li><li>an improved business reputation.</li></ul>\r\n&nbsp;SecOps combines operations and security teams into one organization. Security is “shifting left”—instead of coming in at the end of the process, it is present at the beginning, when requirements are stated and systems are designed. Instead of having ops set up a system, then having security come in to secure it, systems are built from the get go with security in mind.\r\nSecOps has additional implications in organizations which practice DevOps—joining development and operations teams into one group with shared responsibility for IT systems. In this environment, SecOps involves even broader cooperation—between security, ops and software development teams. This is known as DevSecOps. It shifts security even further left—baking security into systems from the first iteration of development.","materialsDescription":"<h3 class=\"align-center\">What are the types of IT security? </h3>\r\n<ul><li><span style=\"font-weight: bold;\">Network security</span></li></ul>\r\nNetwork security is used to prevent unauthorized or malicious users from getting inside your network. This ensures that usability, reliability, and integrity are uncompromised. This type of security is necessary to prevent a hacker from accessing data inside the network. It also prevents them from negatively affecting your users’ ability to access or use the network.<br />Network security has become increasingly challenging as businesses increase the number of endpoints and migrate services to public cloud.\r\n<ul><li><span style=\"font-weight: bold;\">Internet security</span></li></ul>\r\nInternet security involves the protection of information that is sent and received in browsers, as well as network security involving web-based applications. These protections are designed to monitor incoming internet traffic for malware as well as unwanted traffic. This protection may come in the form of firewalls, antimalware, and antispyware.\r\n<ul><li><span style=\"font-weight: bold;\">Endpoint security</span></li></ul>\r\nEndpoint security provides protection at the device level. Devices that may be secured by endpoint security include cell phones, tablets, laptops, and desktop computers. Endpoint security will prevent your devices from accessing malicious networks that may be a threat to your organization. Advance malware protection and device management software are examples of endpoint security.\r\n<ul><li><span style=\"font-weight: bold;\">Cloud security</span></li></ul>\r\nApplications, data, and identities are moving to the cloud, meaning users are connecting directly to the Internet and are not protected by the traditional security stack. Cloud security can help secure the usage of software-as-a-service (SaaS) applications and the public cloud.&nbsp; A cloud-access security broker (CASB), secure Internet gateway (SIG), and cloud-based unified threat management (UTM) can be used for cloud security.\r\n<ul><li><span style=\"font-weight: bold;\">Application security</span></li></ul>\r\nWith application security, applications are specifically coded at the time of their creation to be as secure as possible, to help ensure they are not vulnerable to attacks. This added layer of security involves evaluating the code of an app and identifying the vulnerabilities that may exist within the software.\r\n<h3 class=\"align-center\"> SecOps vs SOC: What’s The Difference? </h3>\r\nSecurity operations can look vastly different from company to company, greatly varying in size and maturity. Whether security functions are a simple incident and management deviceor are full-fledged mission control centers with the highest levels of protection, each shares the same goal: to prevent, identify, and mitigate threats to the organization.\r\nSecurity Operations (SecOps) is the seamless collaboration between IT Security and IT Operations to effectively mitigate risk. SecOps team members assume joint responsibility and ownership for any security concerns, ensuring that security is infused into the entire operations cycle.<br />Historically, security and operations teams often had different and conflicting business goals. Operations teams were focused on setting up systems in a way that would meet performance and uptime goals. Security teams were focused on complying with regulatory requirements, putting defenses in place, and responding to security concerns.\r\nSecOps itself is a set of SOC processes, tools, and practices that helps enterprises meet their security goals more successfully and efficiently. However, the classic SOC is not compatible with the SecOps culture. In the past, the SOC would be completely isolated from the rest of the organization, performing their specific duties without much interaction with other parts of the business.<br />In today’s culture, many decision makers understand that this is no longer beneficial. Today, security must be a joint effort. It is crucial for organizations to embrace the idea of the modern SOC: one that promotes collaboration and communication between the operations and the security teams.\r\n<h3 class=\"align-center\"> What is the difference between IT security and information security (InfoSec)? </h3>\r\nAlthough IT security and information security sound similar, they do refer to different types of security. Information security refers to the processes and tools designed to protect sensitive business information from invasion, whereas IT security refers to securing digital data, through computer network security.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/IT_security_system.png","alias":"it-system-security-services"},"903":{"id":903,"title":"Staff Augmentation","description":"Staff augmentation is a strategy used by businesses to increase their workforce temporarily by hiring external professionals or contractors. This approach allows companies to quickly and efficiently fill gaps in their teams, scale up for a specific project or peak season, or access specialized skills and expertise that may not be available in-house.\r\nStaff augmentation can be used in various industries and departments, including IT, software development, customer service, marketing, finance, and more. It provides flexibility and cost-effectiveness compared to traditional hiring methods, as businesses can avoid the lengthy recruitment process and associated expenses such as benefits, training, and onboarding.\r\nWhen implementing staff augmentation, businesses typically partner with staffing agencies or consulting firms that have a pool of pre-screened professionals with the desired skills and experience. These agencies handle the recruitment, selection, and placement of the external staff, while the client company retains control over the project management and overall direction.\r\nThe duration of staff augmentation can vary based on the needs of the business, ranging from a few weeks to several months or even longer-term contracts. It offers companies the ability to quickly adapt to changing market conditions, scale their operations, and access specialized talent without the long-term commitments of traditional hiring.\r\nOverall, staff augmentation is a flexible and efficient solution for businesses seeking to expand their workforce temporarily, enhance their capabilities, and achieve specific objectives.","materialsDescription":"<span style=\"font-weight: bold;\">What is staff augmentation?</span>\r\nStaff augmentation is a business strategy where organizations hire external talent to supplement their existing workforce for a specific project or period of time. These external resources, also known as augmented staff, work alongside the internal team to provide additional expertise and manpower.\r\n<span style=\"font-weight: bold;\">How does staff augmentation work?</span>\r\nStaff augmentation involves partnering with a staffing agency or outsourcing company to source qualified professionals who possess the skills and experience needed for a particular project. These professionals are then integrated into the client's team, working under their direction and guidance.\r\n<span style=\"font-weight: bold;\">What are the benefits of staff augmentation?</span>\r\nStaff augmentation offers several benefits, including access to specialized skills, flexibility in scaling the workforce, cost-effectiveness compared to hiring permanent employees, reduced recruitment and onboarding time, and the ability to quickly respond to changing project requirements.\r\n<span style=\"font-weight: bold;\">When is staff augmentation suitable?</span>\r\nStaff augmentation is suitable in various scenarios, such as when organizations need to fill temporary skill gaps, handle short-term projects, meet tight deadlines, access specialized expertise for specific tasks, or avoid long-term commitments associated with permanent hires.\r\n<span style=\"font-weight: bold;\">What are the potential challenges of staff augmentation?</span>\r\nWhile staff augmentation has its advantages, there are also challenges to consider. These may include potential differences in company culture, integration difficulties between augmented staff and existing team members, communication and coordination issues, and the need for effective management and oversight to ensure successful collaboration.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Staff-Augmentation-1.png","alias":"staff-augmentation"}},"branches":"Information Technology","companySizes":"101 to 500 Employees","companyUrl":"https://technologymindz.com/","countryCodes":["USA"],"certifications":[],"isSeller":true,"isSupplier":true,"isVendor":true,"presenterCodeLng":"","seo":{"title":"Technology Mindz","keywords":"","description":"<span style=\"font-weight: bold; \">Technology Mindz</span> is a cutting-edge IT service and solution provider that empowers enterprises to reshape their businesses in the digital era. 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