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Change control can enable audit trails which has applications during a forensic investigation after a network intrusion.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Software Asset Management:</span>Provides software deployment and patch management.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cybersecurity: </span>Enabled the software to use all the data gathered from the nodes to identify security risks in an IT environment.</p>","materialsDescription":"<h1 class=\"align-center\">What does Network Inventory Management system mean?</h1>\r\nNetwork inventory management is the process of keeping records of all the IT or network assets that make up the network.\r\nIt enables network administrators/businesses to have a physical record of all IT and network equipment within the organization.\r\nNetwork inventory management is generally performed to through IT asset tracking software that scans, compiles and records data about each device/node over a network.\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Network inventory management software may include:</span></p>\r\n<ul><li>Number of routers, their make, type and place of installation, serial number</li><li>IP addresses of all devices/nodes, IP addressing scheme used</li><li>Number and type of software along with license keys and expiry dates</li></ul>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">This data helps businesses with:</span></p>\r\n<ul><li>Network size estimation</li><li>Network capacity planning</li><li>Network cost/ROI estimation</li><li>Physical network administration (to deal with device/equipment loss and theft)</li></ul>\r\n<h1 class=\"align-center\">What is SNMP Management Software?</h1>\r\n<span style=\"font-weight: bold; \">SNMP (Simple Network Management Protocol) management software</span> is an application or program used to manage and monitor many network devices – such as servers, printers, hubs, switches, and routers – that are SNMP-aware and which an SNMP agent software can poll and receive alert traps when needed.\r\nSNMP network management software is currently considered the best choice by professionals for IP (Internet Protocol) network management, and as a result, SNMP is widely supported and featured in many hardware devices and network management software packages. \r\nSNMP software is designed to be able to be deployed on a large number of network devices, to have minimal impact and transport requirements on the managed nodes and to continue working when most other network applications fail.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_Management_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":401,"logo":false,"scheme":false,"title":"CA Performance Management","vendorVerified":0,"rating":"1.00","implementationsCount":1,"suppliersCount":0,"alias":"ca-performance-management","companyTypes":[],"description":"It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN). \r\n\r\nThe platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.\r\n\r\nCombined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.\r\n\r\nDesigned for high scalability at low cost with big data in mind, our network performance monitoring solution delivers agnostic multi-vendor data collection and adaptive visualizations to provide easy insights into availability and business service integrity across any size network environment.\r\n\r\nThe platform enables less clicks to problem resolution and faster triage through service–oriented prescriptive analytics along with guided workflows and capacity analysis for meaningful and actionable insights you should expect from a modern network performance monitoring solution.\r\n\r\nBuilt on an open API architecture, our next-gen network performance monitoring platform delivers a truly innovative network operations experience. The platform provides advanced analysis and intelligent data presentation though aggregation, relationships and build-block views through customizable and intuitive dashboards that delivers the right data to the right people faster.\r\n\r\n<span style=\"font-weight: bold;\">The platform offers:</span>\r\n\r\n- Unified Network Performance Monitoring that enables seamless management of traditional, cloud and SDN networks in a one-dashboard experience\r\n- Big-data architecture supporting four million items at 500,000 metrics per second to reliably meet the expanding monitoring needs of modern network architectures.\r\n- Prescriptive analytics that provides meaningful and actionable insights for faster triage. ","shortDescription":"CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":19,"sellingCount":12,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"CA Performance Management","keywords":"network, monitoring, platform, data, performance, networks, modern, through","description":"It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN). \r\n\r\nThe platform is design to reduce complexity inherent in modern networks built","og:title":"CA Performance Management","og:description":"It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN). \r\n\r\nThe platform is design to reduce complexity inherent in modern networks built"},"eventUrl":"","translationId":402,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":331,"title":"Network Management Software","alias":"network-management-software","description":" <span style=\"font-weight: bold; \">Network management software</span> is software that is used to provision, discover, monitor and maintain computer networks. \r\nWith the expansion of the world wide web and the Internet, computer networks have become very large and complex, making them impossible to manage manually. In response, a suite of network management software was developed to help reduce the burden of managing the growing complexity of computer networks. \r\nNetwork management software usually collects information about network devices (which are called Nodes) using protocols like SNMP, ICMP, CDP etc. This information is then presented to network administrators in an easy to understand and accessible manner to help them quickly identify and remediate problems. \r\nSome advanced network control software may rectify network problems automatically. Network management program may also help with tasks involved in provisioning new networks, such as installing and configuring new network nodes etc. Network management tools may also help with maintenance of existing networks like upgrading software on existing network devices, creating new virtual networks etc. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Functions</span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Provisioning:</span> Enables network managers to provision new network devices in an environment. Automating this step reduces cost and eliminates chances of human error.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Mapping or Discovery:</span> Enables the software to discover the features of a target network. Some features that are usually discovered are: the nodes in a network, the connectivity between these nodes, the vendor types, the performance characteristics etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Monitoring:</span> Enables the network management system to monitor the network for problems and to suggest improvements. The software may poll the devices periodically or register itself to receive alerts from network devices. One mechanism for network devices to volunteer information about itself is by sending an SNMP Trap. Monitoring can reveal faults in the network such as failed or misconfigured nodes, performance bottlenecks, intrusions etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Configuration management:</span> Enables the software to ensure that the network configuration is as desired and there is no configuration drift.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Regulatory compliance:</span> Enables the network management system software to ensure that the network meets the regulatory standards and complies with applicable laws.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Change control:</span> Enables the software to ensure that the network changes are enacted in a controlled and coordinated manner. Change control can enable audit trails which has applications during a forensic investigation after a network intrusion.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Software Asset Management:</span>Provides software deployment and patch management.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cybersecurity: </span>Enabled the software to use all the data gathered from the nodes to identify security risks in an IT environment.</p>","materialsDescription":"<h1 class=\"align-center\">What does Network Inventory Management system mean?</h1>\r\nNetwork inventory management is the process of keeping records of all the IT or network assets that make up the network.\r\nIt enables network administrators/businesses to have a physical record of all IT and network equipment within the organization.\r\nNetwork inventory management is generally performed to through IT asset tracking software that scans, compiles and records data about each device/node over a network.\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Network inventory management software may include:</span></p>\r\n<ul><li>Number of routers, their make, type and place of installation, serial number</li><li>IP addresses of all devices/nodes, IP addressing scheme used</li><li>Number and type of software along with license keys and expiry dates</li></ul>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">This data helps businesses with:</span></p>\r\n<ul><li>Network size estimation</li><li>Network capacity planning</li><li>Network cost/ROI estimation</li><li>Physical network administration (to deal with device/equipment loss and theft)</li></ul>\r\n<h1 class=\"align-center\">What is SNMP Management Software?</h1>\r\n<span style=\"font-weight: bold; \">SNMP (Simple Network Management Protocol) management software</span> is an application or program used to manage and monitor many network devices – such as servers, printers, hubs, switches, and routers – that are SNMP-aware and which an SNMP agent software can poll and receive alert traps when needed.\r\nSNMP network management software is currently considered the best choice by professionals for IP (Internet Protocol) network management, and as a result, SNMP is widely supported and featured in many hardware devices and network management software packages. \r\nSNMP software is designed to be able to be deployed on a large number of network devices, to have minimal impact and transport requirements on the managed nodes and to continue working when most other network applications fail.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_Management_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":403,"logo":false,"scheme":false,"title":"CA Network Flow Analysis","vendorVerified":0,"rating":"1.00","implementationsCount":1,"suppliersCount":0,"alias":"ca-network-flow-analysis","companyTypes":[],"description":"With enhanced visibility into your network’s applications, hosts, conversations and QoS information, you can proactively manage your network to reduce outages, solve problems faster and ensure efficient and cost-effective operations. CA Network Flow Analysis can help you align resources to support business results, gain credibility and support with data-driven decisions and stop being the default target for blame.\r\n\r\nCA Network Flow Analysis is recognized as the industry standard for flow-based network traffic analysis in Global 4000 enterprises and large service providers. It integrates with CA Performance Center, CA Application Delivery Analysis, CA Unified Communications Monitor and many CA Technologies third-party or custom IT management tools. And it’s a key component within the CA Technologies Application-Driven Network Performance Management (ANPM) solution.\r\n\r\nCA Network Flow Analysis. Real results, right now.\r\n\r\nBetter application performance through faster problem resolution\r\nRecognizes potential security events and issues\r\nGreater alignment of IT resources to business results","shortDescription":"CA Network Flow Analysis is a network traffic monitoring solution that can help you optimize your network infrastructure for better application performance.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":19,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"CA Network Flow Analysis","keywords":"Analysis, Network, Flow, results, with, network, Technologies, your","description":"With enhanced visibility into your network’s applications, hosts, conversations and QoS information, you can proactively manage your network to reduce outages, solve problems faster and ensure efficient and cost-effective operations. CA Network Flow Analysis c","og:title":"CA Network Flow Analysis","og:description":"With enhanced visibility into your network’s applications, hosts, conversations and QoS information, you can proactively manage your network to reduce outages, solve problems faster and ensure efficient and cost-effective operations. CA Network Flow Analysis c"},"eventUrl":"","translationId":404,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":331,"title":"Network Management Software","alias":"network-management-software","description":" <span style=\"font-weight: bold; \">Network management software</span> is software that is used to provision, discover, monitor and maintain computer networks. \r\nWith the expansion of the world wide web and the Internet, computer networks have become very large and complex, making them impossible to manage manually. In response, a suite of network management software was developed to help reduce the burden of managing the growing complexity of computer networks. \r\nNetwork management software usually collects information about network devices (which are called Nodes) using protocols like SNMP, ICMP, CDP etc. This information is then presented to network administrators in an easy to understand and accessible manner to help them quickly identify and remediate problems. \r\nSome advanced network control software may rectify network problems automatically. Network management program may also help with tasks involved in provisioning new networks, such as installing and configuring new network nodes etc. Network management tools may also help with maintenance of existing networks like upgrading software on existing network devices, creating new virtual networks etc. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Functions</span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Provisioning:</span> Enables network managers to provision new network devices in an environment. Automating this step reduces cost and eliminates chances of human error.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Mapping or Discovery:</span> Enables the software to discover the features of a target network. Some features that are usually discovered are: the nodes in a network, the connectivity between these nodes, the vendor types, the performance characteristics etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Monitoring:</span> Enables the network management system to monitor the network for problems and to suggest improvements. The software may poll the devices periodically or register itself to receive alerts from network devices. One mechanism for network devices to volunteer information about itself is by sending an SNMP Trap. Monitoring can reveal faults in the network such as failed or misconfigured nodes, performance bottlenecks, intrusions etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Configuration management:</span> Enables the software to ensure that the network configuration is as desired and there is no configuration drift.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Regulatory compliance:</span> Enables the network management system software to ensure that the network meets the regulatory standards and complies with applicable laws.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Change control:</span> Enables the software to ensure that the network changes are enacted in a controlled and coordinated manner. Change control can enable audit trails which has applications during a forensic investigation after a network intrusion.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Software Asset Management:</span>Provides software deployment and patch management.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cybersecurity: </span>Enabled the software to use all the data gathered from the nodes to identify security risks in an IT environment.</p>","materialsDescription":"<h1 class=\"align-center\">What does Network Inventory Management system mean?</h1>\r\nNetwork inventory management is the process of keeping records of all the IT or network assets that make up the network.\r\nIt enables network administrators/businesses to have a physical record of all IT and network equipment within the organization.\r\nNetwork inventory management is generally performed to through IT asset tracking software that scans, compiles and records data about each device/node over a network.\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Network inventory management software may include:</span></p>\r\n<ul><li>Number of routers, their make, type and place of installation, serial number</li><li>IP addresses of all devices/nodes, IP addressing scheme used</li><li>Number and type of software along with license keys and expiry dates</li></ul>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">This data helps businesses with:</span></p>\r\n<ul><li>Network size estimation</li><li>Network capacity planning</li><li>Network cost/ROI estimation</li><li>Physical network administration (to deal with device/equipment loss and theft)</li></ul>\r\n<h1 class=\"align-center\">What is SNMP Management Software?</h1>\r\n<span style=\"font-weight: bold; \">SNMP (Simple Network Management Protocol) management software</span> is an application or program used to manage and monitor many network devices – such as servers, printers, hubs, switches, and routers – that are SNMP-aware and which an SNMP agent software can poll and receive alert traps when needed.\r\nSNMP network management software is currently considered the best choice by professionals for IP (Internet Protocol) network management, and as a result, SNMP is widely supported and featured in many hardware devices and network management software packages. \r\nSNMP software is designed to be able to be deployed on a large number of network devices, to have minimal impact and transport requirements on the managed nodes and to continue working when most other network applications fail.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_Management_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":180,"title":"Russia","name":"RUS"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":6,"title":"Ensure Security and Business Continuity"},{"id":4,"title":"Reduce Costs"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":348,"title":"No centralized control over IT systems"},{"id":177,"title":"Decentralized IT systems"},{"id":371,"title":"No control over the state of communication channels"}]}},"categories":[{"id":331,"title":"Network Management Software","alias":"network-management-software","description":" <span style=\"font-weight: bold; \">Network management software</span> is software that is used to provision, discover, monitor and maintain computer networks. \r\nWith the expansion of the world wide web and the Internet, computer networks have become very large and complex, making them impossible to manage manually. In response, a suite of network management software was developed to help reduce the burden of managing the growing complexity of computer networks. \r\nNetwork management software usually collects information about network devices (which are called Nodes) using protocols like SNMP, ICMP, CDP etc. This information is then presented to network administrators in an easy to understand and accessible manner to help them quickly identify and remediate problems. \r\nSome advanced network control software may rectify network problems automatically. Network management program may also help with tasks involved in provisioning new networks, such as installing and configuring new network nodes etc. Network management tools may also help with maintenance of existing networks like upgrading software on existing network devices, creating new virtual networks etc. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Functions</span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Provisioning:</span> Enables network managers to provision new network devices in an environment. Automating this step reduces cost and eliminates chances of human error.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Mapping or Discovery:</span> Enables the software to discover the features of a target network. Some features that are usually discovered are: the nodes in a network, the connectivity between these nodes, the vendor types, the performance characteristics etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Monitoring:</span> Enables the network management system to monitor the network for problems and to suggest improvements. The software may poll the devices periodically or register itself to receive alerts from network devices. One mechanism for network devices to volunteer information about itself is by sending an SNMP Trap. Monitoring can reveal faults in the network such as failed or misconfigured nodes, performance bottlenecks, intrusions etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Configuration management:</span> Enables the software to ensure that the network configuration is as desired and there is no configuration drift.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Regulatory compliance:</span> Enables the network management system software to ensure that the network meets the regulatory standards and complies with applicable laws.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Change control:</span> Enables the software to ensure that the network changes are enacted in a controlled and coordinated manner. Change control can enable audit trails which has applications during a forensic investigation after a network intrusion.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Software Asset Management:</span>Provides software deployment and patch management.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cybersecurity: </span>Enabled the software to use all the data gathered from the nodes to identify security risks in an IT environment.</p>","materialsDescription":"<h1 class=\"align-center\">What does Network Inventory Management system mean?</h1>\r\nNetwork inventory management is the process of keeping records of all the IT or network assets that make up the network.\r\nIt enables network administrators/businesses to have a physical record of all IT and network equipment within the organization.\r\nNetwork inventory management is generally performed to through IT asset tracking software that scans, compiles and records data about each device/node over a network.\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Network inventory management software may include:</span></p>\r\n<ul><li>Number of routers, their make, type and place of installation, serial number</li><li>IP addresses of all devices/nodes, IP addressing scheme used</li><li>Number and type of software along with license keys and expiry dates</li></ul>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">This data helps businesses with:</span></p>\r\n<ul><li>Network size estimation</li><li>Network capacity planning</li><li>Network cost/ROI estimation</li><li>Physical network administration (to deal with device/equipment loss and theft)</li></ul>\r\n<h1 class=\"align-center\">What is SNMP Management Software?</h1>\r\n<span style=\"font-weight: bold; \">SNMP (Simple Network Management Protocol) management software</span> is an application or program used to manage and monitor many network devices – such as servers, printers, hubs, switches, and routers – that are SNMP-aware and which an SNMP agent software can poll and receive alert traps when needed.\r\nSNMP network management software is currently considered the best choice by professionals for IP (Internet Protocol) network management, and as a result, SNMP is widely supported and featured in many hardware devices and network management software packages. \r\nSNMP software is designed to be able to be deployed on a large number of network devices, to have minimal impact and transport requirements on the managed nodes and to continue working when most other network applications fail.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_Management_Software.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"http://www.technoserv.com/about/success-stories/detail.php?id=6090","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":987,"title":"CA Service Desk Manager for Ukrainian bank","description":"<span style=\"font-style: italic; \">Description is not ready yet</span>","alias":"ca-service-desk-manager-for-ukrainian-bank","roi":0,"seo":{"title":"CA Service Desk Manager for Ukrainian bank","keywords":"","description":"<span style=\"font-style: italic; \">Description is not ready yet</span>","og:title":"CA Service Desk Manager for Ukrainian bank","og:description":"<span style=\"font-style: italic; \">Description is not ready yet</span>"},"deal_info":"","user":{"id":7297,"title":"Delta Bank","logoURL":"https://old.roi4cio.com/uploads/roi/company/Delta_bank.jpg","alias":"delta-bank","address":"","roles":[],"description":" PJSC Delta Bank is a Ukrainian universal commercial bank, for a long time it had the status of a system. March 3, 2015 declared the National Bank of Ukraine (NBU) insolvent, became the largest of these. Ranked 4th in assets with over 60 billion hryvnia. Since 2011, it was included in the category of the largest according to the NBU classification. It was founded in 2006. It grew due to successful activities in the field of retail consumer lending in the late 2000s. Then he also focused on buying up distressed assets of others. Served about 4 million customers. Since 2013, in terms of the size of the deposit portfolio, the population occupied the 3rd place (up to 7% of the market).<br />Source: https://ru.wikipedia.org/wiki/%D0%94%D0%B5%D0%BB%D1%8C%D1%82%D0%B0_%D0%91%D0%B0%D0%BD%D0%BA_(%D0%A3%D0%BA%D1%80%D0%B0%D0%B8%D0%BD%D0%B0)","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":3,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://deltabank.com.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Delta Bank","keywords":"","description":" PJSC Delta Bank is a Ukrainian universal commercial bank, for a long time it had the status of a system. 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Since","og:image":"https://old.roi4cio.com/uploads/roi/company/Delta_bank.jpg"},"eventUrl":""},"supplier":{"id":7517,"title":"TechnoServ Ukraine (TSU)","logoURL":"https://old.roi4cio.com/uploads/roi/company/TSU.png","alias":"tekhnoserv-ukraina-tsu","address":"4, Vaclav Havel blvd.,Kyiv, 03067 Kyiv, n/a 03164, UA","roles":[],"description":" “Technoserv Ukraine” is the Ukrainian system integrator company, started its business in Ukraine in 2006. “Technoserv Ukraine” currently offers the whole spectrum of complex solutions and services to the Ukrainian customers in the field of system integration, building corporate-class info-communication systems and telecommunication networks for communications service providers. \r\n“Technoserv Ukraine” incorporates and develops the informational and engineering systems based on in-house technological developments as well as solutions of the world market leaders of info-communication technologies. Totally more than 50 vendors, including CA, Cisco, IBM, Citrix, EMC, Hitachi Data Systems, HP, Microsoft, NetАpp, Oracle, SAF Tehnika, SAP, VMware are among “Technoserv Ukraine” long-term partners.<br />\r\nThe company has certified specialists in all areas of cooperation with partners, as well as "Service Partner" status of many vendors, thereby providing ongoing technical support of customers’ solutions, including 24x7x365 mode. “Technoserv Ukraine” has its own demonstration laboratory. Timely opportunity to test the performance of the proposed multi-vendor solutions and compatibility of all their components allows reduce the lifetime of the project, minimize customers’ costs and ensure the maximum reliability of implemented systems.<br />\r\nThe main achievement of the company is the number of large implemented projects since 2007.<br />\r\n“Technoserv Ukraine” customers are the largest enterprises of key industries: leading fixed and mobile operators, industry enterprises, financial organizations and banks, energy complex enterprises. Among the company's customers are: Vodafone Ukraine, lifecell, VOLIA, Raffaisen Bank Aval, SBERBANK, Alfa-Bank, Ukrenergo, insurance company "Oranta" and others.<br /><br />“Technoserv Ukraine” company has acquired a reputation of a reliable and competent business partner among its customers, thanks to a team of professionals, flexible project management system, well-functioning system of quality management and innovative approaches. 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Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li> Lower costs for IT operations</li><li> Higher returns on IT investments</li><li> Minimal service outages</li><li> Ability to establish well-defined, repeatable, and manageable IT processes</li><li> Efficient analysis of IT problems to reduce repeat incidents</li><li> Improved efficiency of IT help desk teams</li><li> Well-defined roles and responsibilities</li><li> Clear expectations on service levels and service availability</li><li> Risk-free implementation of IT changes</li><li> Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the "needs" primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. 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Today, VMware dominates the software virtualization market, controlling most of the global marketplace.<br /><br />The main activities of the company are such areas as software-defined data centers (SDDC), the creation of hybrid clouds (Hybrid Cloud), virtualization of workplaces of corporate users.<br />All VMware software products can be divided into several main categories: server virtualization, desktop virtualization, network virtualization, storage network virtualization, cloud environments.<br /><br />VMware software is used by millions of individuals and tens of thousands of enterprise customers around the world, including nearly all Fortune 100 companies. By leveraging VMware software to address business challenges such as increasing resource efficiency and availability, customers have achieved significant value. - In particular, to reduce the total cost of ownership, increase the return on investment and improve the quolity of customer service.<br /><br />VMware is headquartered in Palo Alto, California, USA and is majority owned by Dell EMC.</span>","companyTypes":[],"products":{},"vendoredProductsCount":24,"suppliedProductsCount":32,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":0,"vendorImplementationsCount":14,"vendorPartnersCount":2,"supplierPartnersCount":97,"b4r":0,"categories":{},"companyUrl":"https://www.vmware.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"VMware","keywords":"VMware, business, with, approach, cloud, modern, data, apps","description":"<span style=\"color: rgb(97, 97, 97); \">VMware was founded in 1998 and initially focused on the development of virtual machine technologies for standard computers. 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The improved architecture of CA Spectrum reduces time and cost associated with the administration of multiple management consoles by supporting tens of thousands of devices and millions of models—increasing scalability while simplifying staff management.\r\n\r\nCA Spectrum can help your organization improve network service levels. And by integrating automated fault management, fault isolation, proactive change management and root cause analysis into a single platform, this solution can help reduce fault monitoring costs as well. This solution automates fault management across multi-vendor and multi-technology infrastructures, tailoring information views and management capabilities to meet the needs of a broad range of technical and non-technical users.\r\n\r\nCA Spectrum. Real results, right now.\r\n\r\nAccelerate issue resolution.\r\nLeverage automated discovery, event correlation and root cause analysis capabilities that improve MTTR.\r\nBoost service levels.\r\nImprove system availability and performance by minimizing erroneous changes.\r\nSpeed innovation.\r\nCapitalize on innovative technologies and approaches, such as cloud and virtualization, while using a single management platform.","shortDescription":"CA Spectrum - Ensure high performance and continuous availability with superior root cause analysis.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":2,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"CA Spectrum","keywords":"management, Spectrum, fault, solution, your, help, organization, cause","description":"CA Spectrum can enable your organization to discover, optimize and improve its infrastructure and the business services running on top of it.\r\n\r\nBy delivering large-enterprise scalability, robust features and superior root cause analysis, this solution can hel","og:title":"CA Spectrum","og:description":"CA Spectrum can enable your organization to discover, optimize and improve its infrastructure and the business services running on top of it.\r\n\r\nBy delivering large-enterprise scalability, robust features and superior root cause analysis, this solution can hel"},"eventUrl":"","translationId":400,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":331,"title":"Network Management Software","alias":"network-management-software","description":" <span style=\"font-weight: bold; \">Network management software</span> is software that is used to provision, discover, monitor and maintain computer networks. \r\nWith the expansion of the world wide web and the Internet, computer networks have become very large and complex, making them impossible to manage manually. In response, a suite of network management software was developed to help reduce the burden of managing the growing complexity of computer networks. \r\nNetwork management software usually collects information about network devices (which are called Nodes) using protocols like SNMP, ICMP, CDP etc. This information is then presented to network administrators in an easy to understand and accessible manner to help them quickly identify and remediate problems. \r\nSome advanced network control software may rectify network problems automatically. Network management program may also help with tasks involved in provisioning new networks, such as installing and configuring new network nodes etc. Network management tools may also help with maintenance of existing networks like upgrading software on existing network devices, creating new virtual networks etc. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Functions</span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Provisioning:</span> Enables network managers to provision new network devices in an environment. Automating this step reduces cost and eliminates chances of human error.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Mapping or Discovery:</span> Enables the software to discover the features of a target network. Some features that are usually discovered are: the nodes in a network, the connectivity between these nodes, the vendor types, the performance characteristics etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Monitoring:</span> Enables the network management system to monitor the network for problems and to suggest improvements. The software may poll the devices periodically or register itself to receive alerts from network devices. One mechanism for network devices to volunteer information about itself is by sending an SNMP Trap. Monitoring can reveal faults in the network such as failed or misconfigured nodes, performance bottlenecks, intrusions etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Configuration management:</span> Enables the software to ensure that the network configuration is as desired and there is no configuration drift.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Regulatory compliance:</span> Enables the network management system software to ensure that the network meets the regulatory standards and complies with applicable laws.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Change control:</span> Enables the software to ensure that the network changes are enacted in a controlled and coordinated manner. Change control can enable audit trails which has applications during a forensic investigation after a network intrusion.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Software Asset Management:</span>Provides software deployment and patch management.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cybersecurity: </span>Enabled the software to use all the data gathered from the nodes to identify security risks in an IT environment.</p>","materialsDescription":"<h1 class=\"align-center\">What does Network Inventory Management system mean?</h1>\r\nNetwork inventory management is the process of keeping records of all the IT or network assets that make up the network.\r\nIt enables network administrators/businesses to have a physical record of all IT and network equipment within the organization.\r\nNetwork inventory management is generally performed to through IT asset tracking software that scans, compiles and records data about each device/node over a network.\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Network inventory management software may include:</span></p>\r\n<ul><li>Number of routers, their make, type and place of installation, serial number</li><li>IP addresses of all devices/nodes, IP addressing scheme used</li><li>Number and type of software along with license keys and expiry dates</li></ul>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">This data helps businesses with:</span></p>\r\n<ul><li>Network size estimation</li><li>Network capacity planning</li><li>Network cost/ROI estimation</li><li>Physical network administration (to deal with device/equipment loss and theft)</li></ul>\r\n<h1 class=\"align-center\">What is SNMP Management Software?</h1>\r\n<span style=\"font-weight: bold; \">SNMP (Simple Network Management Protocol) management software</span> is an application or program used to manage and monitor many network devices – such as servers, printers, hubs, switches, and routers – that are SNMP-aware and which an SNMP agent software can poll and receive alert traps when needed.\r\nSNMP network management software is currently considered the best choice by professionals for IP (Internet Protocol) network management, and as a result, SNMP is widely supported and featured in many hardware devices and network management software packages. \r\nSNMP software is designed to be able to be deployed on a large number of network devices, to have minimal impact and transport requirements on the managed nodes and to continue working when most other network applications fail.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_Management_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1102,"logo":false,"scheme":false,"title":"VMware vSphere® Metro Storage Cluster (vMSC)","vendorVerified":0,"rating":"2.40","implementationsCount":1,"suppliersCount":0,"alias":"vmware-vspherer-metro-storage-cluster-vmsc","companyTypes":[],"description":"VMware vSphere® Metro Storage Cluster (vMSC) is a specific configuration within the VMware Hardware\r\nCompatibility List (HCL). These configurations are commonly referred to as stretched storage clusters or metro storage clusters and are implemented in environments where disaster and downtime avoidance is a key requirement. This best practices document was developed to provide additional insight and information for operation of a vMSC infrastructure in conjunction with VMware vSphere. This paper explains how vSphere handles specific failure scenarios, and it discusses various design considerations and operational procedures.\r\nvMSC infrastructures are implemented with a goal of reaping the same benefits that high-availability clusters provide to a local site, in a geographically dispersed model with two data centers in different locations.\r\nA vMSC infrastructure is essentially a stretched cluster. The architecture is built on the premise of extending what is defined as “local” in terms of network and storage to enable these subsystems to span geographies, presenting a single and common base infrastructure set of resources to the vSphere cluster at both sites.\r\nIt in essence stretches storage and the network between sites.\r\nThe primary benefit of a stretched cluster model is that it enables fully active and workload-balanced data centers to be used to their full potential while gaining the capability to migrate virtual machines (VMs) with VMware vSphere vMotion®, and VMware vSphere Storage vMotion®, between sites to enable on-demand and nonintrusive mobility of workloads. The capability of a stretched cluster to provide this active balancing of resources should always be the primary design and implementation goal. Although often associated with disaster recovery, vMSC infrastructures are not recommended as primary solutions for pure disaster recovery.\r\n<span style=\"font-weight: bold;\">Stretched cluster solutions offer the following benefits:</span>\r\n•<span style=\"white-space:pre\">\t</span>Workload mobility\r\n•<span style=\"white-space:pre\">\t</span>Cross-site automated load balancing\r\n•<span style=\"white-space:pre\">\t</span>Enhanced downtime avoidance\r\n•<span style=\"white-space:pre\">\t</span>Disaster avoidance\r\n<span style=\"font-weight: bold;\">Technical Requirements and Constraints</span>\r\n•<span style=\"white-space:pre\">\t</span>Storage connectivity using Fibre Channel, iSCSI, NFS, and FCoE is supported.\r\n•<span style=\"white-space:pre\">\t</span>The maximum supported network latency between sites for the VMware ESXi™ management networks is 10ms round-trip time (RTT).\r\n•<span style=\"white-space:pre\">\t</span>vSphere vMotion, and vSphere Storage vMotion, supports a maximum of 150ms latency as of vSphere 6.0, but this is not intended for stretched clustering usage.\r\n•<span style=\"white-space:pre\">\t</span>The maximum supported latency for synchronous storage replication links is 10ms RTT. Refer to documentation from the storage vendor because the maximum tolerated latency is lower in most cases.\r\nThe most commonly supported maximum RTT is 5ms.\r\n•<span style=\"white-space:pre\">\t</span>The ESXi vSphere vMotion network has a redundant network link minimum of 250Mbps.\r\nThe storage requirements are slightly more complex. A vSphere Metro Storage Cluster requires what is in effect a single storage subsystem that spans both sites. In this design, a given datastore must be accessible—that is, be able to be read and be written to—simultaneously from both sites. Further, when problems occur, the ESXi hosts must be able to continue to access datastores from either array transparently and with no impact to ongoing storage operations.\r\nThis precludes traditional synchronous replication solutions because they create a primary–secondary\r\nrelationship between the active (primary) LUN where data is being accessed and the secondary LUN that is receiving replication. To access the secondary LUN, replication is stopped, or reversed, and the LUN is made visible to hosts. This “promoted” secondary LUN has a completely different LUN ID and is essentially a newly available copy of a former primary LUN. This type of solution works for traditional disaster recovery–type configurations because it is expected that VMs must be started up on the secondary site. The vMSC configuration requires simultaneous, uninterrupted access to enable live migration of running VMs between sites.\r\nThe storage subsystem for a vMSC must be able to be read from and write to both locations simultaneously.\r\nAll disk writes are committed synchronously at both locations to ensure that data is always consistent regardless of the location from which it is being read. This storage architecture requires significant bandwidth and very low latency between the sites in the cluster. Increased distances or latencies cause delays in writing to disk and a dramatic decline in performance. They also preclude successful vMotion migration between cluster nodes that reside in different locations. \r\n","shortDescription":"A VMware vSphere Metro Storage Cluster configuration is a vSphere certified solution that combines replication with array-based clustering. These solutions are typically deployed in environments where the distance between data centers is limited, often metropolitan or campus environments.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":10,"sellingCount":4,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"VMware vSphere® Metro Storage Cluster (vMSC)","keywords":"storage, vSphere, vMSC, sites, cluster, that, between, VMware","description":"VMware vSphere® Metro Storage Cluster (vMSC) is a specific configuration within the VMware Hardware\r\nCompatibility List (HCL). These configurations are commonly referred to as stretched storage clusters or metro storage clusters and are implemented in environm","og:title":"VMware vSphere® Metro Storage Cluster (vMSC)","og:description":"VMware vSphere® Metro Storage Cluster (vMSC) is a specific configuration within the VMware Hardware\r\nCompatibility List (HCL). These configurations are commonly referred to as stretched storage clusters or metro storage clusters and are implemented in environm"},"eventUrl":"","translationId":1103,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":299,"title":"Application and User Session Virtualization","alias":"application-and-user-session-virtualization","description":"Application virtualization is a technology that allows you to separate the software from the operating system on which it operates. Fully virtualized software is not installed in the traditional sense, although the end-user at first glance can not see it, because the virtualized software works just as normal. The software in the execution process works just as if it interacted with the operating system directly and with all its resources, but can be isolated or executed in a sandbox with different levels of restriction.\r\nModern operating systems, such as Microsoft Windows and Linux, can include limited software virtualization. For example, Windows 7 has Windows XP mode that allows you to run Windows XP software on Windows 7 without any changes.\r\nUser session virtualization is a newer version of desktop virtualization that works at the operating system level. While normal virtualization of the desktop allows an operating system to be run by virtualizing the hardware of the desktop, RDS and App-V allow for the virtualization of the applications. User session virtualization lies between the two.\r\nA desktop has an operating system loaded on the base hardware. This can be either physical or virtual. The user session virtualization keeps track of all changes to the operating system that a user might make by encapsulating the configuration changes and associating them to the user account. This allows the specific changes to be applied to the underlying operating system without actually changing it. This allows several users to have completely different operating system configurations applied to base operating system installation.\r\nIf you are in a distributed desktop environment and there are local file servers available at each location, you can deploy virtualized user sessions in the form of redirected folders and roaming profiles.","materialsDescription":" <span style=\"font-weight: bold;\">Understanding application virtualization</span>\r\nApplication virtualization technology isolates applications from the underlying operating system and from other applications to increase compatibility and manageability. This application virtualization technology enables applications to be streamed from a centralized location into an isolation environment on the target device where they will execute. The application files, configuration, and settings are copied to the target device and the application execution at run time is controlled by the application virtualization layer. When executed, the application run time believes that it is interfacing directly with the operating system when, in fact, it is interfacing with a virtualization environment that proxies all requests to the operating system.\r\n<span style=\"font-weight: bold;\">Understanding session virtualization</span>\r\nSession virtualization uses application streaming to deliver applications to hosting servers in the datacenter. The Application then connects the user to the server. The application then executes entirely on the server. The user interacts with the application remotely by sending mouse-clicks and keystrokes to the server. The server then responds by sending screen updates back to the user’s device. Whereas application virtualization is limited to Windows-based operating systems, session virtualization allows any user on any operating system to access any application delivered by IT. As a result, the application enables Windows, Mac, Linux, iOS and Android devices to run any applications using session virtualization. Furthermore, session virtualization leverages server-side processing power which liberates IT from the endless cycle of PC hardware refreshes which are typically needed to support application upgrades when using traditional application deployment methods.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Application_and_User_Session_Virtualization__1_.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":2078,"logo":false,"scheme":false,"title":"Veritas Backup Exec","vendorVerified":0,"rating":"1.00","implementationsCount":1,"suppliersCount":0,"alias":"veritas-backup-exec","companyTypes":[],"description":"<p>Veritas Backup Exec is a data protection software product that supports virtual, physical and cloud platforms. Sold by Veritas Technologies LLC, Backup Exec is compatible with most storage devices, including disk, tape and cloud.</p>\r\n<p>The product was previously known as Symantec Backup Exec when Veritas was part of security giant Symantec Corp. Veritas was sold by Symantec in January 2016 to The Carlyle Group private equity firm for $7.4 billion.</p>\r\n<p><span style=\"font-weight: bold;\">Veritas Backup Exec features:</span></p>\r\n<p>Veritas claims more than 2 million Backup Exec customers, mainly in the SMB and midmarket arena.</p>\r\n<p>Key Veritas Backup Exec features include:</p>\r\n<ul>\r\n<li>fast virtual machine (VM) snapshots through integration with Microsoft Volume Shadow Copy Service (Microsoft VSS);</li>\r\n<li>instant recovery of VMware and Hyper-V VMs;</li>\r\n<li>integrated global deduplication and changed block tracking;</li>\r\n<li>integrated bare-metal, physical-to-virtual and virtual-to-physical recovery;</li>\r\n<li>the ability to protect thousands of VMs from a single user console.</li>\r\n</ul>\r\n<p>Backup Exec 15 features support for VMware ESXi 6 and vCenter 6, VMware Virtual SAN 6 and Virtual Volumes. Backup Exec 15 also offered enhanced VM capabilities with support for SAN restores and VMs with volumes of more than 2 terabytes.</p>\r\n<p>Veritas Backup Exec 16, which became generally available in November 2016, expanded its support to include the Microsoft Azure cloud, Windows Server 2016 and Hyper-V Server 2016. Previous product versions already supported Amazon Web Services (AWS) and the Google Cloud Platform, as well as third-party clouds that support the Amazon Simple Storage Service protocol.</p>\r\n<p>Other new features of Backup Exec 16 include:</p>\r\n<ul>\r\n<li>Veritas branding;</li>\r\n<li>a simplified licensing and purchasing model built for midsize companies that do not have complicated infrastructures or dedicated backup administrators;</li>\r\n<li>expanded cloud support that streamlines migration to the cloud by offering a single platform to protect critical data across cloud, virtual and physical infrastructures;</li>\r\n<li>a new default database instance that installs SQL Server 2014 Express Service Pack 2.</li>\r\n</ul>","shortDescription":"Veritas Backup Exec is a data protection software product that supports virtual, physical and cloud platforms.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":20,"sellingCount":14,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Veritas Backup Exec","keywords":"","description":"<p>Veritas Backup Exec is a data protection software product that supports virtual, physical and cloud platforms. Sold by Veritas Technologies LLC, Backup Exec is compatible with most storage devices, including disk, tape and cloud.</p>\r\n<p>The product was pre","og:title":"Veritas Backup Exec","og:description":"<p>Veritas Backup Exec is a data protection software product that supports virtual, physical and cloud platforms. Sold by Veritas Technologies LLC, Backup Exec is compatible with most storage devices, including disk, tape and cloud.</p>\r\n<p>The product was pre"},"eventUrl":"","translationId":2079,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":46,"title":"Data Protection and Recovery Software","alias":"data-protection-and-recovery-software","description":"Data protection and recovery software provide data backup, integrity and security for data backups and it enables timely, reliable and secure backup of data from a host device to destination device. Recently, Data Protection and Recovery Software market are disrupted by innovative technologies such as server virtualization, disk-based backup, and cloud services where emerging players are playing an important role. Tier one players such as IBM, Hewlett Packard Enterprise, EMC Corporation, Symantec Corporation and Microsoft Corporation are also moving towards these technologies through partnerships and acquisitions.\r\nThe major factor driving data protection and recovery software market is the high adoption of cloud-based services and technologies. Many organizations are moving towards the cloud to reduce their operational expenses and to provide real-time access to their employees. However, increased usage of the cloud has increased the risk of data loss and data theft and unauthorized access to confidential information, which increases the demand for data protection and recovery solution suites.","materialsDescription":" \r\n<span style=\"font-weight: bold; \">What is Data recovery?</span>\r\nData recovery is a process of salvaging (retrieving) inaccessible, lost, corrupted, damaged or formatted data from secondary storage, removable media or files, when the data stored in them cannot be accessed in a normal way. The data is most often salvaged from storage media such as internal or external hard disk drives (HDDs), solid-state drives (SSDs), USB flash drives, magnetic tapes, CDs, DVDs, RAID subsystems, and other electronic devices. Recovery may be required due to physical damage to the storage devices or logical damage to the file system that prevents it from being mounted by the host operating system (OS).\r\nThe most common data recovery scenario involves an operating system failure, malfunction of a storage device, logical failure of storage devices, accidental damage or deletion, etc. (typically, on a single-drive, single-partition, single-OS system), in which case the ultimate goal is simply to copy all important files from the damaged media to another new drive. This can be easily accomplished using a Live CD or DVD by booting directly from a ROM instead of the corrupted drive in question. Many Live CDs or DVDs provide a means to mount the system drive and backup drives or removable media, and to move the files from the system drive to the backup media with a file manager or optical disc authoring software. Such cases can often be mitigated by disk partitioning and consistently storing valuable data files (or copies of them) on a different partition from the replaceable OS system files.\r\nAnother scenario involves a drive-level failure, such as a compromised file system or drive partition, or a hard disk drive failure. In any of these cases, the data is not easily read from the media devices. Depending on the situation, solutions involve repairing the logical file system, partition table or master boot record, or updating the firmware or drive recovery techniques ranging from software-based recovery of corrupted data, hardware- and software-based recovery of damaged service areas (also known as the hard disk drive's "firmware"), to hardware replacement on a physically damaged drive which allows for extraction of data to a new drive. If a drive recovery is necessary, the drive itself has typically failed permanently, and the focus is rather on a one-time recovery, salvaging whatever data can be read.\r\nIn a third scenario, files have been accidentally "deleted" from a storage medium by the users. Typically, the contents of deleted files are not removed immediately from the physical drive; instead, references to them in the directory structure are removed, and thereafter space the deleted data occupy is made available for later data overwriting. In the mind of end users, deleted files cannot be discoverable through a standard file manager, but the deleted data still technically exists on the physical drive. In the meantime, the original file contents remain, often in a number of disconnected fragments, and may be recoverable if not overwritten by other data files.\r\nThe term "data recovery" is also used in the context of forensic applications or espionage, where data which have been encrypted or hidden, rather than damaged, are recovered. Sometimes data present in the computer gets encrypted or hidden due to reasons like virus attack which can only be recovered by some computer forensic experts.\r\n<span style=\"font-weight: bold;\">What is a backup?</span>\r\nA backup, or data backup, or the process of backing up, refers to the copying into an archive file of computer data that is already in secondary storage—so that it may be used to restore the original after a data loss event. The verb form is "back up" (a phrasal verb), whereas the noun and adjective form is "backup".\r\nBackups have two distinct purposes. The primary purpose is to recover data after its loss, be it by data deletion or corruption. Data loss can be a common experience of computer users; a 2008 survey found that 66% of respondents had lost files on their home PC. The secondary purpose of backups is to recover data from an earlier time, according to a user-defined data retention policy, typically configured within a backup application for how long copies of data are required. Though backups represent a simple form of disaster recovery and should be part of any disaster recovery plan, backups by themselves should not be considered a complete disaster recovery plan. One reason for this is that not all backup systems are able to reconstitute a computer system or other complex configuration such as a computer cluster, active directory server, or database server by simply restoring data from a backup.\r\nSince a backup system contains at least one copy of all data considered worth saving, the data storage requirements can be significant. Organizing this storage space and managing the backup process can be a complicated undertaking. A data repository model may be used to provide structure to the storage. Nowadays, there are many different types of data storage devices that are useful for making backups. There are also many different ways in which these devices can be arranged to provide geographic redundancy, data security, and portability.\r\nBefore data are sent to their storage locations, they are selected, extracted, and manipulated. Many different techniques have been developed to optimize the backup procedure. These include optimizations for dealing with open files and live data sources as well as compression, encryption, and de-duplication, among others. Every backup scheme should include dry runs that validate the reliability of the data being backed up. It is important to recognize the limitations and human factors involved in any backup scheme.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Data_Protection_and_Recovery_Software__1_.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":109,"title":"Kyrgyzstan","name":"KGZ"},{"id":180,"title":"Russia","name":"RUS"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":10,"title":"Ensure Compliance"},{"id":307,"title":"Enhance Competitive Ability"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":175,"title":"Aging IT infrastructure"}]}},"categories":[{"id":331,"title":"Network Management Software","alias":"network-management-software","description":" <span style=\"font-weight: bold; \">Network management software</span> is software that is used to provision, discover, monitor and maintain computer networks. \r\nWith the expansion of the world wide web and the Internet, computer networks have become very large and complex, making them impossible to manage manually. In response, a suite of network management software was developed to help reduce the burden of managing the growing complexity of computer networks. \r\nNetwork management software usually collects information about network devices (which are called Nodes) using protocols like SNMP, ICMP, CDP etc. This information is then presented to network administrators in an easy to understand and accessible manner to help them quickly identify and remediate problems. \r\nSome advanced network control software may rectify network problems automatically. Network management program may also help with tasks involved in provisioning new networks, such as installing and configuring new network nodes etc. Network management tools may also help with maintenance of existing networks like upgrading software on existing network devices, creating new virtual networks etc. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Functions</span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Provisioning:</span> Enables network managers to provision new network devices in an environment. Automating this step reduces cost and eliminates chances of human error.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Mapping or Discovery:</span> Enables the software to discover the features of a target network. Some features that are usually discovered are: the nodes in a network, the connectivity between these nodes, the vendor types, the performance characteristics etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Monitoring:</span> Enables the network management system to monitor the network for problems and to suggest improvements. The software may poll the devices periodically or register itself to receive alerts from network devices. One mechanism for network devices to volunteer information about itself is by sending an SNMP Trap. Monitoring can reveal faults in the network such as failed or misconfigured nodes, performance bottlenecks, intrusions etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Configuration management:</span> Enables the software to ensure that the network configuration is as desired and there is no configuration drift.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Regulatory compliance:</span> Enables the network management system software to ensure that the network meets the regulatory standards and complies with applicable laws.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Change control:</span> Enables the software to ensure that the network changes are enacted in a controlled and coordinated manner. Change control can enable audit trails which has applications during a forensic investigation after a network intrusion.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Software Asset Management:</span>Provides software deployment and patch management.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cybersecurity: </span>Enabled the software to use all the data gathered from the nodes to identify security risks in an IT environment.</p>","materialsDescription":"<h1 class=\"align-center\">What does Network Inventory Management system mean?</h1>\r\nNetwork inventory management is the process of keeping records of all the IT or network assets that make up the network.\r\nIt enables network administrators/businesses to have a physical record of all IT and network equipment within the organization.\r\nNetwork inventory management is generally performed to through IT asset tracking software that scans, compiles and records data about each device/node over a network.\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Network inventory management software may include:</span></p>\r\n<ul><li>Number of routers, their make, type and place of installation, serial number</li><li>IP addresses of all devices/nodes, IP addressing scheme used</li><li>Number and type of software along with license keys and expiry dates</li></ul>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">This data helps businesses with:</span></p>\r\n<ul><li>Network size estimation</li><li>Network capacity planning</li><li>Network cost/ROI estimation</li><li>Physical network administration (to deal with device/equipment loss and theft)</li></ul>\r\n<h1 class=\"align-center\">What is SNMP Management Software?</h1>\r\n<span style=\"font-weight: bold; \">SNMP (Simple Network Management Protocol) management software</span> is an application or program used to manage and monitor many network devices – such as servers, printers, hubs, switches, and routers – that are SNMP-aware and which an SNMP agent software can poll and receive alert traps when needed.\r\nSNMP network management software is currently considered the best choice by professionals for IP (Internet Protocol) network management, and as a result, SNMP is widely supported and featured in many hardware devices and network management software packages. \r\nSNMP software is designed to be able to be deployed on a large number of network devices, to have minimal impact and transport requirements on the managed nodes and to continue working when most other network applications fail.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_Management_Software.png"},{"id":299,"title":"Application and User Session Virtualization","alias":"application-and-user-session-virtualization","description":"Application virtualization is a technology that allows you to separate the software from the operating system on which it operates. Fully virtualized software is not installed in the traditional sense, although the end-user at first glance can not see it, because the virtualized software works just as normal. The software in the execution process works just as if it interacted with the operating system directly and with all its resources, but can be isolated or executed in a sandbox with different levels of restriction.\r\nModern operating systems, such as Microsoft Windows and Linux, can include limited software virtualization. For example, Windows 7 has Windows XP mode that allows you to run Windows XP software on Windows 7 without any changes.\r\nUser session virtualization is a newer version of desktop virtualization that works at the operating system level. While normal virtualization of the desktop allows an operating system to be run by virtualizing the hardware of the desktop, RDS and App-V allow for the virtualization of the applications. User session virtualization lies between the two.\r\nA desktop has an operating system loaded on the base hardware. This can be either physical or virtual. The user session virtualization keeps track of all changes to the operating system that a user might make by encapsulating the configuration changes and associating them to the user account. This allows the specific changes to be applied to the underlying operating system without actually changing it. This allows several users to have completely different operating system configurations applied to base operating system installation.\r\nIf you are in a distributed desktop environment and there are local file servers available at each location, you can deploy virtualized user sessions in the form of redirected folders and roaming profiles.","materialsDescription":" <span style=\"font-weight: bold;\">Understanding application virtualization</span>\r\nApplication virtualization technology isolates applications from the underlying operating system and from other applications to increase compatibility and manageability. This application virtualization technology enables applications to be streamed from a centralized location into an isolation environment on the target device where they will execute. The application files, configuration, and settings are copied to the target device and the application execution at run time is controlled by the application virtualization layer. When executed, the application run time believes that it is interfacing directly with the operating system when, in fact, it is interfacing with a virtualization environment that proxies all requests to the operating system.\r\n<span style=\"font-weight: bold;\">Understanding session virtualization</span>\r\nSession virtualization uses application streaming to deliver applications to hosting servers in the datacenter. The Application then connects the user to the server. The application then executes entirely on the server. The user interacts with the application remotely by sending mouse-clicks and keystrokes to the server. The server then responds by sending screen updates back to the user’s device. Whereas application virtualization is limited to Windows-based operating systems, session virtualization allows any user on any operating system to access any application delivered by IT. As a result, the application enables Windows, Mac, Linux, iOS and Android devices to run any applications using session virtualization. Furthermore, session virtualization leverages server-side processing power which liberates IT from the endless cycle of PC hardware refreshes which are typically needed to support application upgrades when using traditional application deployment methods.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Application_and_User_Session_Virtualization__1_.png"},{"id":46,"title":"Data Protection and Recovery Software","alias":"data-protection-and-recovery-software","description":"Data protection and recovery software provide data backup, integrity and security for data backups and it enables timely, reliable and secure backup of data from a host device to destination device. Recently, Data Protection and Recovery Software market are disrupted by innovative technologies such as server virtualization, disk-based backup, and cloud services where emerging players are playing an important role. Tier one players such as IBM, Hewlett Packard Enterprise, EMC Corporation, Symantec Corporation and Microsoft Corporation are also moving towards these technologies through partnerships and acquisitions.\r\nThe major factor driving data protection and recovery software market is the high adoption of cloud-based services and technologies. Many organizations are moving towards the cloud to reduce their operational expenses and to provide real-time access to their employees. However, increased usage of the cloud has increased the risk of data loss and data theft and unauthorized access to confidential information, which increases the demand for data protection and recovery solution suites.","materialsDescription":" \r\n<span style=\"font-weight: bold; \">What is Data recovery?</span>\r\nData recovery is a process of salvaging (retrieving) inaccessible, lost, corrupted, damaged or formatted data from secondary storage, removable media or files, when the data stored in them cannot be accessed in a normal way. The data is most often salvaged from storage media such as internal or external hard disk drives (HDDs), solid-state drives (SSDs), USB flash drives, magnetic tapes, CDs, DVDs, RAID subsystems, and other electronic devices. Recovery may be required due to physical damage to the storage devices or logical damage to the file system that prevents it from being mounted by the host operating system (OS).\r\nThe most common data recovery scenario involves an operating system failure, malfunction of a storage device, logical failure of storage devices, accidental damage or deletion, etc. (typically, on a single-drive, single-partition, single-OS system), in which case the ultimate goal is simply to copy all important files from the damaged media to another new drive. This can be easily accomplished using a Live CD or DVD by booting directly from a ROM instead of the corrupted drive in question. Many Live CDs or DVDs provide a means to mount the system drive and backup drives or removable media, and to move the files from the system drive to the backup media with a file manager or optical disc authoring software. Such cases can often be mitigated by disk partitioning and consistently storing valuable data files (or copies of them) on a different partition from the replaceable OS system files.\r\nAnother scenario involves a drive-level failure, such as a compromised file system or drive partition, or a hard disk drive failure. In any of these cases, the data is not easily read from the media devices. Depending on the situation, solutions involve repairing the logical file system, partition table or master boot record, or updating the firmware or drive recovery techniques ranging from software-based recovery of corrupted data, hardware- and software-based recovery of damaged service areas (also known as the hard disk drive's "firmware"), to hardware replacement on a physically damaged drive which allows for extraction of data to a new drive. If a drive recovery is necessary, the drive itself has typically failed permanently, and the focus is rather on a one-time recovery, salvaging whatever data can be read.\r\nIn a third scenario, files have been accidentally "deleted" from a storage medium by the users. Typically, the contents of deleted files are not removed immediately from the physical drive; instead, references to them in the directory structure are removed, and thereafter space the deleted data occupy is made available for later data overwriting. In the mind of end users, deleted files cannot be discoverable through a standard file manager, but the deleted data still technically exists on the physical drive. In the meantime, the original file contents remain, often in a number of disconnected fragments, and may be recoverable if not overwritten by other data files.\r\nThe term "data recovery" is also used in the context of forensic applications or espionage, where data which have been encrypted or hidden, rather than damaged, are recovered. Sometimes data present in the computer gets encrypted or hidden due to reasons like virus attack which can only be recovered by some computer forensic experts.\r\n<span style=\"font-weight: bold;\">What is a backup?</span>\r\nA backup, or data backup, or the process of backing up, refers to the copying into an archive file of computer data that is already in secondary storage—so that it may be used to restore the original after a data loss event. The verb form is "back up" (a phrasal verb), whereas the noun and adjective form is "backup".\r\nBackups have two distinct purposes. The primary purpose is to recover data after its loss, be it by data deletion or corruption. Data loss can be a common experience of computer users; a 2008 survey found that 66% of respondents had lost files on their home PC. The secondary purpose of backups is to recover data from an earlier time, according to a user-defined data retention policy, typically configured within a backup application for how long copies of data are required. Though backups represent a simple form of disaster recovery and should be part of any disaster recovery plan, backups by themselves should not be considered a complete disaster recovery plan. One reason for this is that not all backup systems are able to reconstitute a computer system or other complex configuration such as a computer cluster, active directory server, or database server by simply restoring data from a backup.\r\nSince a backup system contains at least one copy of all data considered worth saving, the data storage requirements can be significant. Organizing this storage space and managing the backup process can be a complicated undertaking. A data repository model may be used to provide structure to the storage. Nowadays, there are many different types of data storage devices that are useful for making backups. There are also many different ways in which these devices can be arranged to provide geographic redundancy, data security, and portability.\r\nBefore data are sent to their storage locations, they are selected, extracted, and manipulated. Many different techniques have been developed to optimize the backup procedure. These include optimizations for dealing with open files and live data sources as well as compression, encryption, and de-duplication, among others. Every backup scheme should include dry runs that validate the reliability of the data being backed up. It is important to recognize the limitations and human factors involved in any backup scheme.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Data_Protection_and_Recovery_Software__1_.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"http://www.amt.ru/web/ru/arhiv/-/asset_publisher/yxdwXflc0xp2/content/amt-grup-modernizirovala-it-infrastrukturu-nacional-nogo-banka-kyrgyzskoj-respubliki?inheritRedirect=false&redirect=http%3A%2F%2Fwww.amt.ru%2Fweb%2Fru%2Farhiv%3Fp_p_id%3D101_INSTANCE_yxdwXflc0xp2%26p_p_lifecycle%3D0%26p_p_state%3Dnormal%26p_p_mode%3Dview%26p_p_col_id%3Dcolumn-1%26p_p_col_count%3D1%26_101_INSTANCE_yxdwXflc0xp2_advancedSearch%3Dfalse%26_101_INSTANCE_yxdwXflc0xp2_keywords%3D%26_101_INSTANCE_yxdwXflc0xp2_delta%3D20%26p_r_p_564233524_resetCur%3Dfalse%26_101_INSTANCE_yxdwXflc0xp2_cur%3D4%26_101_INSTANCE_yxdwXflc0xp2_andOperator%3Dtrue","title":"Supplier's web site"}},"comments":[],"referencesCount":0}],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":0,"vendorImplementationsCount":3,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{"2":{"id":2,"title":"Virtual machine and cloud system software","description":" A virtual machine (VM) is a software-based computer that exists within another computer’s operating system, often used for the purposes of testing, backing up data, or running SaaS applications. To fully grasp how VMs work, it’s important to first understand how computer software and hardware are typically integrated by an operating system.\r\n"The cloud" refers to servers that are accessed over the Internet, and the software and databases that run on those servers. Cloud servers are located in data centers all over the world. By using cloud computing, users and companies don't have to manage physical servers themselves or run software applications on their own machines.\r\nThe cloud enables users to access the same files and applications from almost any device, because the computing and storage take place on servers in a data center, instead of locally on the user device. This is why a user can log into their Instagram account on a new phone after their old phone breaks and still find their old account in place, with all their photos, videos, and conversation history. It works the same way with cloud email providers like Gmail or Microsoft Office 365, and with cloud storage providers like Dropbox or Google Drive.\r\nFor businesses, switching to cloud computing removes some IT costs and overhead: for instance, they no longer need to update and maintain their own servers, as the cloud vendor they are using will do that. This especially makes an impact on small businesses that may not have been able to afford their own internal infrastructure but can outsource their infrastructure needs affordably via the cloud. The cloud can also make it easier for companies to operate internationally because employees and customers can access the same files and applications from any location.\r\nSeveral cloud providers offer virtual machines to their customers. These virtual machines typically live on powerful servers that can act as a host to multiple VMs and can be used for a variety of reasons that wouldn’t be practical with a locally-hosted VM. These include:\r\n<ul><li>Running SaaS applications - Software-as-a-Service, or SaaS for short, is a cloud-based method of providing software to users. SaaS users subscribe to an application rather than purchasing it once and installing it. These applications are generally served to the user over the Internet. Often, it is virtual machines in the cloud that are doing the computation for SaaS applications as well as delivering them to users. If the cloud provider has a geographically distributed network edge, then the application will run closer to the user, resulting in faster performance.</li><li>Backing up data - Cloud-based VM services are very popular for backing up data because the data can be accessed from anywhere. Plus, cloud VMs provide better redundancy, require less maintenance, and generally scale better than physical data centers. (For example, it’s generally fairly easy to buy an extra gigabyte of storage space from a cloud VM provider, but much more difficult to build a new local data server for that extra gigabyte of data.)</li><li>Hosting services like email and access management - Hosting these services on cloud VMs is generally faster and more cost-effective, and helps minimize maintenance and offload security concerns as well.</li></ul>","materialsDescription":"What is an operating system?\r\nTraditional computers are built out of physical hardware, including hard disk drives, processor chips, RAM, etc. In order to utilize this hardware, computers rely on a type of software known as an operating system (OS). Some common examples of OSes are Mac OSX, Microsoft Windows, Linux, and Android.\r\nThe OS is what manages the computer’s hardware in ways that are useful to the user. For example, if the user wants to access the Internet, the OS directs the network interface card to make the connection. If the user wants to download a file, the OS will partition space on the hard drive for that file. The OS also runs and manages other pieces of software. For example, it can run a web browser and provide the browser with enough random access memory (RAM) to operate smoothly. Typically, operating systems exist within a physical computer at a one-to-one ratio; for each machine, there is a single OS managing its physical resources.\r\n<span style=\"font-weight: bold;\">Can you have two or more operating systems on one computer?</span>\r\nSome users want to be able to run multiple operating systems simultaneously on one computer, either for testing or one of the other reasons listed in the section below. This can be achieved through a process called virtualization. In virtualization, a piece of software behaves as if it were an independent computer. This piece of software is called a virtual machine, also known as a ‘guest’ computer. (The computer on which the VM is running is called the ‘host’.) The guest has an OS as well as its own virtual hardware.\r\n‘Virtual hardware’ may sound like a bit of an oxymoron, but it works by mapping to real hardware on the host computer. For example, the VM’s ‘hard drive’ is really just a file on the host computer’s hard drive. When the VM wants to save a new file, it actually has to communicate with the host OS, which will write this file to the host hard drive. Because virtual hardware must perform this added step of negotiating with the host to access hardware resources, virtual machines can’t run quite as fast as their host computers.\r\nWith virtualization, one computer can run two or more operating systems. The number of VMs that can run on one host is limited only by the host’s available resources. The user can run the OS of a VM in a window like any other program, or they can run it in fullscreen so that it looks and feels like a genuine host OS.\r\n <span style=\"font-weight: bold; \">What are virtual machines used for?</span>\r\nSome of the most popular reasons people run virtual machines include:\r\n<span style=\"font-weight: bold; \">Testing</span> - Oftentimes software developers want to be able to test their applications in different environments. They can use virtual machines to run their applications in various OSes on one computer. This is simpler and more cost-effective than having to test on several different physical machines.\r\n<span style=\"font-weight: bold; \">Running software designed for other OSes</span> - Although certain software applications are only available for a single platform, a VM can run software designed for a different OS. For example, a Mac user who wants to run software designed for Windows can run a Windows VM on their Mac host.\r\n<span style=\"font-weight: bold; \">Running outdated software</span> - Some pieces of older software can’t be run in modern OSes. Users who want to run these applications can run an old OS on a virtual machine.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Virtual_machine_and_cloud_system_software.png","alias":"virtual-machine-and-cloud-system-software"},"27":{"id":27,"title":"ODMS - Operational Database Management System","description":"Operational database management systems (also referred to as OLTP On-Line Transaction Processing databases) are used to update data in real-time. These types of databases allow users to do more than simply view archived data. Operational databases allow you to modify that data (add, change or delete data), doing it in real-time. OLTP databases provide transactions as the main abstraction to guarantee data consistency that guarantees the so-called ACID properties. Basically, the consistency of the data is guaranteed in the case of failures and/or concurrent access to the data.\r\nSince the early 90s, the operational database software market has been largely taken over by SQL engines. Today, the operational DBMS market (formerly OLTP) is evolving dramatically, with new, innovative entrants and incumbents supporting the growing use of unstructured data and NoSQL DBMS engines, as well as XML databases and NewSQL databases. NoSQL databases typically have focused on scalability and have renounced to data consistency by not providing transactions as OLTP systems do. Operational databases are increasingly supporting distributed database architecture that can leverage distribution to provide high availability and fault tolerance through replication and scale-out ability.\r\nThe growing role of operational databases in the IT industry is moving fast from legacy databases to real-time operational databases capable to handle distributed web and mobile demand and to address Big data challenges. Recognizing this, Gartner started to publish the Magic Quadrant for Operational Database Management Systems in October 2013.\r\nOperational databases are used to store, manage and track real-time business information. For example, a company might have an operational database used to track warehouse/stock quantities. As customers order products from an online web store, an operational database can be used to keep track of how many items have been sold and when the company will need to reorder stock. An operational database stores information about the activities of an organization, for example, customer relationship management transactions or financial operations, in a computer database.\r\nOperational databases allow a business to enter, gather, and retrieve large quantities of specific information, such as company legal data, financial data, call data records, personal employee information, sales data, customer data, data on assets and much other information. An important feature of storing information in an operational database is the ability to share information across the company and over the Internet. Operational databases can be used to manage mission-critical business data, to monitor activities, to audit suspicious transactions, or to review the history of dealings with a particular customer. They can also be part of the actual process of making and fulfilling a purchase, for example in e-commerce.","materialsDescription":" <span style=\"font-weight: bold;\">What is DBMS used for?</span>\r\nDBMS, commonly known as Database Management System, is an application system whose main purpose revolves around the data. This is a system that allows its users to store the data, define it, retrieve it and update the information about the data inside the database.\r\n<span style=\"font-weight: bold;\">What is meant by a Database?</span>\r\nIn simple terms, Database is a collection of data in some organized way to facilitate its user’s to easily access, manage and upload the data.\r\n<span style=\"font-weight: bold;\">Why is the use of DBMS recommended? Explain by listing some of its major advantages.</span>\r\nSome of the major advantages of DBMS are as follows:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Controlled Redundancy:</span></span> DBMS supports a mechanism to control the redundancy of data inside the database by integrating all the data into a single database and as data is stored at only one place, the duplicity of data does not happen.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Data Sharing:</span></span> Sharing of data among multiple users simultaneously can also be done in DBMS as the same database will be shared among all the users and by different application programs.</li><li> Backup and Recovery Facility: DBMS minimizes the pain of creating the backup of data again and again by providing a feature of ‘backup and recovery’ which automatically creates the data backup and restores the data whenever required.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Enforcement of Integrity Constraints:</span></span> Integrity Constraints are very important to be enforced on the data so that the refined data after putting some constraints are stored in the database and this is followed by DBMS.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Independence of Data:</span></span> It simply means that you can change the structure of the data without affecting the structure of any of the application programs.</li></ul>\r\n<span style=\"font-weight: bold;\">What is the purpose of normalization in DBMS?</span>\r\nNormalization is the process of analyzing the relational schemas which are based on their respective functional dependencies and the primary keys in order to fulfill certain properties.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The properties include:</span></span>\r\n<ul><li>To minimize the redundancy of the Data.</li><li>To minimize the Insert, Delete and Update Anomalies.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ODMS.png","alias":"odms-operational-database-management-system"},"34":{"id":34,"title":"ITSM - IT Service Management","description":"<span style=\"font-weight: bold; \">IT service management (ITSM)</span> is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users. ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li> Lower costs for IT operations</li><li> Higher returns on IT investments</li><li> Minimal service outages</li><li> Ability to establish well-defined, repeatable, and manageable IT processes</li><li> Efficient analysis of IT problems to reduce repeat incidents</li><li> Improved efficiency of IT help desk teams</li><li> Well-defined roles and responsibilities</li><li> Clear expectations on service levels and service availability</li><li> Risk-free implementation of IT changes</li><li> Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the "needs" primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. Check Gartner's magic quadrant and other analyst reports, along with product and support reviews to ensure that the said tool provides good customer support.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ITSM.png","alias":"itsm-it-service-management"},"44":{"id":44,"title":"IAM - Identity and Access Management","description":"<span style=\"font-weight: bold; \">Identity management</span> (IdM), also known as <span style=\"font-weight: bold; \">identity and access management</span> (IAM or IdAM), is a framework of policies and technologies for ensuring that the proper people in an enterprise have the appropriate access to technology resources. IdM systems fall under the overarching umbrellas of IT security and Data Management.\r\nWith an IAM framework in place, information technology (IT) managers can control user access to critical information within their organizations. Identity and access management software offers role-based access control, which lets system administrators regulate access to systems or networks based on the roles of individual users within the enterprise. In this context, access is the ability of an individual user to perform a specific task, such as view, create or modify a file. Roles are defined according to job competency, authority and responsibility within the enterprise.\r\nSystems used for identity and access management include single sign-on systems, multi-factor authentication and privileged access management (PAM). These technologies also provide the ability to securely store identity and profile data as well as data governance functions to ensure that only data that is necessary and relevant is shared. IAM systems can be deployed on premises, provided by a third-party vendor through a cloud-based subscription model or deployed in a hybrid cloud.\r\n<span style=\"font-weight: bold; \">Basic components of IAM.</span> On a fundamental level, IAM encompasses the following components:\r\n<ul><li>How individuals are identified in a system.</li><li>How roles are identified in a system and how they are assigned to individuals.</li><li>Adding, removing and updating individuals and their roles in a system.</li><li>Assigning levels of access to individuals or groups of individuals.</li><li>Protecting the sensitive data within the system and securing the system itself.</li></ul>\r\nAccess identity management system should consist of all the necessary controls and tools to capture and record user login information, manage the enterprise database of user identities and orchestrate the assignment and removal of access privileges. That means that systems used for IAM should provide a centralized directory service with oversight as well as visibility into all aspects of the company user base.\r\nTechnologies for identity access and management should simplify the user provisioning and account setup process. User access management software should reduce the time it takes to complete these processes with a controlled workflow that decreases errors as well as the potential for abuse while allowing automated account fulfillment. An identity and access management system should also allow administrators to instantly view and change access rights.\r\nIAM systems should be used to provide flexibility to establish groups with specific privileges for specific roles so that access rights based on employee job functions can be uniformly assigned. Identity access management software should also provide request and approval processes for modifying privileges because employees with the same title and job location may need customized, or slightly different, access.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What is the difference between identity and access management?</span></h1>\r\nAfter authentication, there needs to be an access control decision. The decision is based on the information available about the user. The difference between identity management and access management is thus:\r\n<ul><li>Identity Management is about managing the attributes related to the user.</li><li>Access Management is about evaluating the attributes based on policies and making Yes/No decisions.</li></ul>\r\nThere are three types of Access Control Systems: \r\n<ul><li>Discretionary Access Control (DAC)</li><li>Mandatory Access Control (MAC)</li><li>Role-Based Access Control (RBAC)</li></ul>\r\n<h1 class=\"align-center\">What are the main benefits of identity management?</h1>\r\nIdentity access and management are useful in many ways: it ensures regulatory compliance, enables cost savings, and simplifies the lives of your customers by enhancing their experience. These are the main benefits of having an IAM solution:\r\n<ul><li><span style=\"font-weight: bold; \">Easily accessible anywhere</span></li></ul>\r\nNowadays, people need their identities all the time to use services and resources. In that sense, they require access to any platform without limits using their IDs, thus eliminating barriers for customers to enter the platform anytime, anywhere.\r\n<ul><li><span style=\"font-weight: bold; \">It encourages the connection between the different parts</span></li></ul>\r\nThe digital transformation that is taking place among more and more organizations forces the need for people, applications and devices to stay connected to each other. And, as expected, all of these processes bring with them some security threats.\r\nHowever, IAM software is a solution that guarantees correct administration with the best identity providers, such as Salesforce, Twitter and Google. Authentication and security are two of the strengths of Identity and Access Management, as well as being extendable and ready for future advances. \r\n<ul><li><span style=\"font-weight: bold; \">It improves productivity</span></li></ul>\r\nIdentity software automates the entry of new personnel and facilitates access to all components of the system with which the company operates. This allows reducing times in the delivery of access so that they begin to produce immediately. For this reason, business agility is also increased by using the advantages that technology makes available to meet the demands of today’s world. \r\n<ul><li><span style=\"font-weight: bold; \">It optimizes user experience</span></li></ul>\r\nRemembering so many usernames and passwords to access social networks, banks and other services on the Internet becomes a challenge for people. Thanks to user identity management system, people can get an identity that provides access to different systems. Single sign-on (SSO) allows customers and partners to access different internal and external applications with the same access method. That way the user experience will not be affected.\r\n<ul><li><span style=\"font-weight: bold; \">Secure your brand at all levels</span></li></ul>\r\nThere will be no risk of security breach, regardless of whether a connection is made from multiple identity providers. Identity management software and access management software enables strong authentication to keep your business and brand secure. Detailed verification of all identities entering the system is performed, in addition to allowing various licenses to limit access levels. At the same time, it monitors through analysis, fraud detection and alert functions that indicate a possible real risk. In short, enterprise identity management system is a reliable tool that employs technology to support digital transformation. A software that provides agility, security and satisfaction to the company’s customers. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IAM.png","alias":"iam-identity-and-access-management"},"46":{"id":46,"title":"Data Protection and Recovery Software","description":"Data protection and recovery software provide data backup, integrity and security for data backups and it enables timely, reliable and secure backup of data from a host device to destination device. Recently, Data Protection and Recovery Software market are disrupted by innovative technologies such as server virtualization, disk-based backup, and cloud services where emerging players are playing an important role. Tier one players such as IBM, Hewlett Packard Enterprise, EMC Corporation, Symantec Corporation and Microsoft Corporation are also moving towards these technologies through partnerships and acquisitions.\r\nThe major factor driving data protection and recovery software market is the high adoption of cloud-based services and technologies. Many organizations are moving towards the cloud to reduce their operational expenses and to provide real-time access to their employees. However, increased usage of the cloud has increased the risk of data loss and data theft and unauthorized access to confidential information, which increases the demand for data protection and recovery solution suites.","materialsDescription":" \r\n<span style=\"font-weight: bold; \">What is Data recovery?</span>\r\nData recovery is a process of salvaging (retrieving) inaccessible, lost, corrupted, damaged or formatted data from secondary storage, removable media or files, when the data stored in them cannot be accessed in a normal way. The data is most often salvaged from storage media such as internal or external hard disk drives (HDDs), solid-state drives (SSDs), USB flash drives, magnetic tapes, CDs, DVDs, RAID subsystems, and other electronic devices. Recovery may be required due to physical damage to the storage devices or logical damage to the file system that prevents it from being mounted by the host operating system (OS).\r\nThe most common data recovery scenario involves an operating system failure, malfunction of a storage device, logical failure of storage devices, accidental damage or deletion, etc. (typically, on a single-drive, single-partition, single-OS system), in which case the ultimate goal is simply to copy all important files from the damaged media to another new drive. This can be easily accomplished using a Live CD or DVD by booting directly from a ROM instead of the corrupted drive in question. Many Live CDs or DVDs provide a means to mount the system drive and backup drives or removable media, and to move the files from the system drive to the backup media with a file manager or optical disc authoring software. Such cases can often be mitigated by disk partitioning and consistently storing valuable data files (or copies of them) on a different partition from the replaceable OS system files.\r\nAnother scenario involves a drive-level failure, such as a compromised file system or drive partition, or a hard disk drive failure. In any of these cases, the data is not easily read from the media devices. Depending on the situation, solutions involve repairing the logical file system, partition table or master boot record, or updating the firmware or drive recovery techniques ranging from software-based recovery of corrupted data, hardware- and software-based recovery of damaged service areas (also known as the hard disk drive's "firmware"), to hardware replacement on a physically damaged drive which allows for extraction of data to a new drive. If a drive recovery is necessary, the drive itself has typically failed permanently, and the focus is rather on a one-time recovery, salvaging whatever data can be read.\r\nIn a third scenario, files have been accidentally "deleted" from a storage medium by the users. Typically, the contents of deleted files are not removed immediately from the physical drive; instead, references to them in the directory structure are removed, and thereafter space the deleted data occupy is made available for later data overwriting. In the mind of end users, deleted files cannot be discoverable through a standard file manager, but the deleted data still technically exists on the physical drive. In the meantime, the original file contents remain, often in a number of disconnected fragments, and may be recoverable if not overwritten by other data files.\r\nThe term "data recovery" is also used in the context of forensic applications or espionage, where data which have been encrypted or hidden, rather than damaged, are recovered. Sometimes data present in the computer gets encrypted or hidden due to reasons like virus attack which can only be recovered by some computer forensic experts.\r\n<span style=\"font-weight: bold;\">What is a backup?</span>\r\nA backup, or data backup, or the process of backing up, refers to the copying into an archive file of computer data that is already in secondary storage—so that it may be used to restore the original after a data loss event. The verb form is "back up" (a phrasal verb), whereas the noun and adjective form is "backup".\r\nBackups have two distinct purposes. The primary purpose is to recover data after its loss, be it by data deletion or corruption. Data loss can be a common experience of computer users; a 2008 survey found that 66% of respondents had lost files on their home PC. The secondary purpose of backups is to recover data from an earlier time, according to a user-defined data retention policy, typically configured within a backup application for how long copies of data are required. Though backups represent a simple form of disaster recovery and should be part of any disaster recovery plan, backups by themselves should not be considered a complete disaster recovery plan. One reason for this is that not all backup systems are able to reconstitute a computer system or other complex configuration such as a computer cluster, active directory server, or database server by simply restoring data from a backup.\r\nSince a backup system contains at least one copy of all data considered worth saving, the data storage requirements can be significant. Organizing this storage space and managing the backup process can be a complicated undertaking. A data repository model may be used to provide structure to the storage. Nowadays, there are many different types of data storage devices that are useful for making backups. There are also many different ways in which these devices can be arranged to provide geographic redundancy, data security, and portability.\r\nBefore data are sent to their storage locations, they are selected, extracted, and manipulated. Many different techniques have been developed to optimize the backup procedure. These include optimizations for dealing with open files and live data sources as well as compression, encryption, and de-duplication, among others. Every backup scheme should include dry runs that validate the reliability of the data being backed up. It is important to recognize the limitations and human factors involved in any backup scheme.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Data_Protection_and_Recovery_Software__1_.png","alias":"data-protection-and-recovery-software"},"485":{"id":485,"title":"Web security","description":" Web security basically means protecting a website or web application by detecting, preventing and responding to cyber threats.\r\nWebsites and web applications are just as prone to security breaches as physical homes, stores, and government locations. Unfortunately, cybercrime happens every day, and great web security measures are needed to protect websites and web applications from becoming compromised.\r\nThat’s exactly what web security does – it is a system of protection measures and protocols that can protect your website or web application from being hacked or entered by unauthorized personnel. This integral division of Information Security is vital to the protection of websites, web applications, and web services. Anything that is applied over the Internet should have some form of web security to protect it.\r\nThere are a lot of factors that go into web security and web protection. Any website or application that is secure is surely backed by different types of checkpoints and techniques for keeping it safe.\r\nThere are a variety of security standards that must be followed at all times, and these standards are implemented and highlighted by the OWASP. Most experienced web developers from top cybersecurity companies will follow the standards of the OWASP as well as keep a close eye on the Web Hacking Incident Database to see when, how, and why different people are hacking different websites and services.\r\nEssential steps in protecting web apps from attacks include applying up-to-date encryption, setting proper authentication, continuously patching discovered vulnerabilities, avoiding data theft by having secure software development practices. The reality is that clever attackers may be competent enough to find flaws even in a fairly robust secured environment, and so a holistic security strategy is advised.\r\nThere are different types of technologies available for maintaining the best security standards. Some popular technical solutions for testing, building, and preventing threats include black and white box testing tools, fuzzing tools, WAF, security or vulnerability scanners, password cracking tools, and so on.","materialsDescription":" <span style=\"font-weight: bold; \">What is Malware?</span>\r\nThe name malware is short for ‘malicioussoftware’. Malware includes any software program that has been created to perform an unauthorised — and often harmful — action on a user’s device. Examples of malware include:\r\n<ul><li>Computer viruses</li><li>Word and Excel macro viruses</li><li>Boot sector viruses</li><li>Script viruses — including batch, Windows shell, Java and others</li><li>Keyloggers</li><li>Password stealers</li><li>Backdoor Trojan viruses</li><li>Other Trojan viruses</li><li>Crimeware</li><li>Spyware</li><li>Adware... and many other types of malicious software programs</li></ul>\r\n<span style=\"font-weight: bold; \">What is the difference between a computer virus and a worm?</span>\r\n<span style=\"font-weight: bold; \">Computer virus.</span> This is a type of malicious program that can replicate itself — so that it can spread from file to file on a computer, and can also spread from one computer to another. Computer viruses are often programmed to perform damaging actions — such as corrupting or deleting data. The longer a virus remains undetected on your machine, the greater the number of infected files that may be on your computer.\r\n<span style=\"font-weight: bold; \">Worms.</span> Worms are generally considered to be a subset of computer viruses — but with some specific differences:\r\n<ul><li>A worm is a computer program that replicates, but does not infect other files.</li><li>The worm will install itself once on a computer — and then look for a way to spread to other computers.</li><li>Whereas a virus is a set of code that adds itself to existing files, a worm exists as a separate, standalone file.</li></ul>\r\n<span style=\"font-weight: bold; \">What is a Trojan virus?</span>\r\nA Trojan is effectively a program that pretends to be legitimate software — but, when launched, it will perform a harmful action. Unlike computer viruses and worms, Trojans cannot spread by themselves. Typically, Trojans are installed secretly and they deliver their malicious payload without the user’s knowledge.\r\nCybercriminals use many different types of Trojans — and each has been designed to perform a specific malicious function. The most common are:\r\n<ul><li>Backdoor Trojans (these often include a keylogger)</li><li>Trojan Spies</li><li>Password stealing Trojans</li><li>Trojan Proxies — that convert your computer into a spam distribution machine</li></ul>\r\n<span style=\"font-weight: bold; \">Why are Trojan viruses called Trojans?</span>\r\nIn Greek mythology — during the Trojan war — the Greeks used subterfuge to enter the city of Troy. The Greeks constructed a massive wooden horse — and, unaware that the horse contained Greek soldiers, the Trojans pulled the horse into the city. At night, the Greek soldiers escaped from the horse and opened the city gates — for the Greek army to enter Troy.\r\nToday, Trojan viruses use subterfuge to enter unsuspecting users’ computers and devices.\r\n<span style=\"font-weight: bold; \">What is a Keylogger?</span>\r\nA keylogger is a program that can record what you type on your computer keyboard. Criminals use keyloggers to obtain confidential data — such as login details, passwords, credit card numbers, PINs and other items. Backdoor Trojans typically include an integrated keylogger.\r\n<span style=\"font-weight: bold; \">What is Phishing?</span>\r\nPhishing is a very specific type of cybercrime that is designed to trick you into disclosing valuable information — such as details about your bank account or credit cards. Often, cybercriminals will create a fake website that looks just like a legitimate site — such as a bank’s official website. The cybercriminal will try to trick you into visiting their fake site — typically by sending you an email that contains a hyperlink to the fake site. When you visit the fake website, it will generally ask you to type in confidential data — such as your login, password or PIN.\r\n<span style=\"font-weight: bold; \">What is Spyware?</span>\r\nSpyware is software that is designed to collect your data and send it to a third party — without your knowledge or consent. Spyware programs will often:\r\n<ul><li>Monitor the keys you press on your keyboard — using a keylogger</li><li>Collect confidential information — such as your passwords, credit card numbers, PIN numbers and more</li><li>Gather — or ‘harvest’ — email addresses from your computer</li><li>Track your Internet browsing habits</li></ul>\r\n<span style=\"font-weight: bold; \">What is a Rootkit?</span>\r\nRootkits are programs that hackers use in order to evade detection while trying to gain unauthorised access to a computer. Rootkits have been used increasingly as a form of stealth to hide Trojan virus activity. When installed on a computer, rootkits are invisible to the user and also take steps to avoid being detected by security software.\r\nThe fact that many people log into their computers with administrator rights — rather than creating a separate account with restricted access — makes it easier for cybercriminals to install a rootkit.\r\n<span style=\"font-weight: bold; \">What is a Botnet?</span>\r\nA botnet is a network of computers controlled by cybercriminals using a Trojan virus or other malicious program.\r\n<span style=\"font-weight: bold;\">What is a DDoS attack?</span>\r\nA Distributed-Denial-of-Service (DDoS) attack is similar to a DoS. However, a DDoS attack is conducted using multiple machines. Usually, for a DDoS attack, the hacker will use one security compromised computer as the ‘master’ machine that co-ordinates the attack by other ‘zombie machines’. Typically, the cybercriminal will compromise the security on the master and all of the zombie machines, by exploiting a vulnerability in an application on each computer — to install a Trojan or other piece of malicious code.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/security-web-application-security.png","alias":"web-security"},"848":{"id":848,"title":"Multi-factor authentication","description":" Multi-factor authentication (MFA) is an authentication method in which a computer user is granted access only after successfully presenting two or more pieces of evidence (or factors) to an authentication mechanism: knowledge (something the user and only the user knows), possession (something the user and only the user has), and inherence (something the user and only the user is).\r\nTwo-factor authentication (also known as 2FA) is a type, or subset, of multi-factor authentication. It is a method of confirming users' claimed identities by using a combination of two different factors: 1) something they know, 2) something they have, or 3) something they are.\r\nA good example of two-factor authentication is the withdrawing of money from an ATM; only the correct combination of a bank card (something the user possesses) and a PIN (something the user knows) allows the transaction to be carried out.\r\nTwo other examples are to supplement a user-controlled password with a one-time password (OTP) or code generated or received by an authenticator (e.g. a security token or smartphone) that only the user possesses.\r\nTwo-step verification or two-step authentication is a method of confirming a user's claimed identity by utilizing something they know (password) and a second factor other than something they have or something they are. An example of a second step is the user repeating back something that was sent to them through an out-of-band mechanism. Or, the second step might be a six digit number generated by an app that is common to the user and the authentication system.","materialsDescription":" <span style=\"font-weight: bold;\">What is MFA?</span>\r\nMulti-factor authentication (MFA) combines two or more independent authentication factors. For example, suppose your website required your clients to enter something only they would know upon login (password), something they have (like a one-time smartphone authentication token provided by special software), and a biometric identifier (like a thumbprint). It is pretty hard for a mortgage cyber-attacker to have all three of those items, especially the biometric identifier.\r\n<span style=\"font-weight: bold;\">Why do I need MFA? What are the benefits?</span>\r\nPasswords are becoming increasingly easy to compromise. They can be stolen, “phished”, guessed, and hacked. New technology and hacking techniques combined with the limited pool of passwords most people use for multiple accounts increases vulnerability.\r\n<span style=\"font-weight: bold;\">How does MFA work?</span>\r\nMulti-factor authentication throws a few roadblocks in the hacker's pathway. Location factors are one way for a security system to identify a person's identity. For example, work schedules and location can determine whether a user is who he says he is. Time is another example of a security layer. If a person uses his phone at a job in the US, it is physically impossible for him to use it again from Europe 15 minutes later. These are especially helpful in online bank fraud and, by extension, mortgage company fraud.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Multi-factor_authentication.png","alias":"multi-factor-authentication"},"852":{"id":852,"title":"Network security","description":" Network security consists of the policies and practices adopted to prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources. Network security involves the authorization of access to data in a network, which is controlled by the network administrator. Users choose or are assigned an ID and password or other authenticating information that allows them access to information and programs within their authority. Network security covers a variety of computer networks, both public and private, that are used in everyday jobs; conducting transactions and communications among businesses, government agencies and individuals. Networks can be private, such as within a company, and others which might be open to public access. Network security is involved in organizations, enterprises, and other types of institutions. It does as its title explains: it secures the network, as well as protecting and overseeing operations being done. The most common and simple way of protecting a network resource is by assigning it a unique name and a corresponding password.\r\nNetwork security starts with authentication, commonly with a username and a password. Since this requires just one detail authenticating the user name — i.e., the password—this is sometimes termed one-factor authentication. With two-factor authentication, something the user 'has' is also used (e.g., a security token or 'dongle', an ATM card, or a mobile phone); and with three-factor authentication, something the user 'is' is also used (e.g., a fingerprint or retinal scan).\r\nOnce authenticated, a firewall enforces access policies such as what services are allowed to be accessed by the network users. Though effective to prevent unauthorized access, this component may fail to check potentially harmful content such as computer worms or Trojans being transmitted over the network. Anti-virus software or an intrusion prevention system (IPS) help detect and inhibit the action of such malware. An anomaly-based intrusion detection system may also monitor the network like wireshark traffic and may be logged for audit purposes and for later high-level analysis. Newer systems combining unsupervised machine learning with full network traffic analysis can detect active network attackers from malicious insiders or targeted external attackers that have compromised a user machine or account.\r\nCommunication between two hosts using a network may be encrypted to maintain privacy.\r\nHoneypots, essentially decoy network-accessible resources, may be deployed in a network as surveillance and early-warning tools, as the honeypots are not normally accessed for legitimate purposes. Techniques used by the attackers that attempt to compromise these decoy resources are studied during and after an attack to keep an eye on new exploitation techniques. Such analysis may be used to further tighten security of the actual network being protected by the honeypot. A honeypot can also direct an attacker's attention away from legitimate servers. A honeypot encourages attackers to spend their time and energy on the decoy server while distracting their attention from the data on the real server. Similar to a honeypot, a honeynet is a network set up with intentional vulnerabilities. Its purpose is also to invite attacks so that the attacker's methods can be studied and that information can be used to increase network security. A honeynet typically contains one or more honeypots.","materialsDescription":" <span style=\"font-weight: bold;\">What is Network Security?</span>\r\nNetwork security is any action an organization takes to prevent malicious use or accidental damage to the network’s private data, its users, or their devices. The goal of network security is to keep the network running and safe for all legitimate users.\r\nBecause there are so many ways that a network can be vulnerable, network security involves a broad range of practices. These include:\r\n<ul><li><span style=\"font-weight: bold;\">Deploying active devices:</span> Using software to block malicious programs from entering, or running within, the network. Blocking users from sending or receiving suspicious-looking emails. Blocking unauthorized use of the network. Also, stopping the network's users accessing websites that are known to be dangerous.</li><li><span style=\"font-weight: bold;\">Deploying passive devices:</span> For instance, using devices and software that report unauthorized intrusions into the network, or suspicious activity by authorized users.</li><li><span style=\"font-weight: bold;\">Using preventative devices:</span> Devices that help identify potential security holes, so that network staff can fix them.</li><li><span style=\"font-weight: bold;\">Ensuring users follow safe practices:</span> Even if the software and hardware are set up to be secure, the actions of users can create security holes. Network security staff is responsible for educating members of the organization about how they can stay safe from potential threats.</li></ul>\r\n<span style=\"font-weight: bold;\">Why is Network Security Important?</span>\r\nUnless it’s properly secured, any network is vulnerable to malicious use and accidental damage. Hackers, disgruntled employees, or poor security practices within the organization can leave private data exposed, including trade secrets and customers’ private details.\r\nLosing confidential research, for example, can potentially cost an organization millions of dollars by taking away competitive advantages it paid to gain. While hackers stealing customers’ details and selling them to be used in fraud, it creates negative publicity and public mistrust of the organization.\r\nThe majority of common attacks against networks are designed to gain access to information, by spying on the communications and data of users, rather than to damage the network itself.\r\nBut attackers can do more than steal data. They may be able to damage users’ devices or manipulate systems to gain physical access to facilities. This leaves the organization’s property and members at risk of harm.\r\nCompetent network security procedures keep data secure and block vulnerable systems from outside interference. This allows the network’s users to remain safe and focus on achieving the organization’s goals.\r\n<span style=\"font-weight: bold;\">Why Do I Need Formal Education to Run a Computer Network?</span>\r\nEven the initial setup of security systems can be difficult for those unfamiliar with the field. A comprehensive security system is made of many pieces, each of which needs specialized knowledge.\r\nBeyond setup, each aspect of security is constantly evolving. New technology creates new opportunities for accidental security leaks, while hackers take advantage of holes in security to do damage as soon as they find them. Whoever is in charge of the network’s security needs to be able to understand the technical news and changes as they happen, so they can implement safety strategies right away.\r\nProperly securing your network using the latest information on vulnerabilities helps minimize the risk that attacks will succeed. Security Week reported that 44% of breaches in 2014 came from exploits that were 2-4 years old.\r\nUnfortunately, many of the technical aspects of network security are beyond those who make hiring decisions. So, the best way an organization can be sure that their network security personnel are able to properly manage the threats is to hire staff with the appropriate qualifications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_security.png","alias":"network-security"},"860":{"id":860,"title":"Payment Security","description":" Our shopping habits have changed. eCommerce comes with many benefits, but there are also new possibilities for cybercriminals, who steal our personal and banking details. As a merchant, you need to do everything within your power to make your customers sure that the transactions on your website are secure. Customers usually can’t choose their own payment gateway, so it’s up to you to make the best choice.\r\nJust look at the major data breaches that have occurred in the last few years alone. Even brands such as Sony, Target, and T.J. Maxx are not immune to cybersecurity issues. It is important that your company is proactive about cybersecurity rather than waiting for a crisis before taking action.\r\nThe average consumer doesn’t even think about the whole process that takes place when he/she pays for items at an online store. It is also important to understand that in the payment process there are many players, not just you and the customer(s). There are also card brands, acquirers, and issuing banks or other companies. Therefore, It is crucial to have the whole process under control and reduce the risk at every point possible. Making yours and your customers’ data secure is one of the most important issues for your online business.\r\nCredit card payments are still the most common type of payments, but unfortunately with the growing number of online payments, there are also more fraudsters. Data thieves have a huge amount of knowledge on how new technologies work, so they are always looking for the vulnerable points of payment processing.\r\nIt’s not easy, and almost impossible, to eliminate fraud, but there are many ways to secure your data and prevent it from being stolen. To ensure that payment processing on your website is secure you must know about SSL, PCI, tokenization, 3D Secure, anti-fraud tools, and so on.","materialsDescription":" <span style=\"font-weight: bold;\">How do you provide secure online payments?</span>\r\nIt’s your responsibility to have the purchasing process under control and reduce the risk of fraud at every step of checkout. Data thieves’ knowledge of how new technologies work is impressive. For that reason reducing the vulnerable points of payment processing is a crucial part of every eCommerce business. You need to know the payment security solutions.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">SSL protocol</span></span>\r\nThe first thing you need to do for your payment security is ensuring that your website is secure. Are you using SSL protocol to encrypt information on your site?\r\nSSL certificates show your website is protected and will grow your online reputation as well. All information, such as credit card details and other sensitive data is protected. It also improves brand awareness and builds credibility with customers. The SSL is symbolized by a padlock icon in the URL bar and the web address begins with https. The SSL comes with many benefits for your online business, so make sure you’re using it to protect your customers well.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">PCI Compliance</span></span>\r\nYou’ve probably heard about PCI Compliance if you process payments on your website or looked into implementing online payments in the future. Payment Card Industry Data Security Standards (PCI DSS) tell merchants how sensitive data used in payments should be secured. It requires data encryption to provide payments without using real card data that’s visible while processing. Note that PCI guidelines also consider tokenization in the future version.\r\nDoing business should be based on trust and PCI compliance helps improve security. You need to do everything to decrease the risk of payment and data fraud that could damage your brand’s reputation.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Tokenization</span></span>\r\nTokenization is the technology that makes it easier to improve payment security and provide a payment process without vulnerabilities. Tokenization makes customer authentication during the purchase possible without affecting the transaction’s security.\r\nIn short, a token is a random string of characters that replaces sensitive information, such as a 16-digit credit card number. The payment process involves sensitive data, so merchants need to understand where the vulnerabilities exist. With tokenization, the chances of a data breach are reduced. Even if a token number is stolen, it would be meaningless to the fraudsters.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">3D Secure</span></span>\r\nMoreover, considering a payment solution with 3D Secure helps prevent fraud in online credit and debit card transactions. It gives extra protection to transactions and comes with many benefits. 3D Secure creates a secure password for the shopper’s credit card. Every transaction is then verified with the password, which adds an additional layer of security. It can decrease the number of fraudulent transactions and boost your revenue.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Address Verification Service</span></span>\r\nYou can also use an Address Verification Service, which requires customers to provide the billing address associated with their credit card. When the address on the card matches with the one in bank’s documents, the transaction will go through.\r\nMany companies have a problem determining the location and storage of their payment data, but 42% of companies claim that payment data is at the greatest risk when it is stored. A Global Study on the State of Payment Data Security shows that over 50% of organizations had a breach involving payment data within the past two years.\r\n<span style=\"font-weight: bold;\">How do you minimize the payment risk?</span>\r\nPayment risk is the risk of loss due to some “payment events”. Many companies, especially ones that handle a high volume of online payments, have been forced to drive their payment risk management strategies to avoid difficulties and harsh consequences. Keep in mind that every payment method involves risk and these could be fraud or operational risk (when the financial loss is due to human or technical errors).\r\nIt’s important to monitor your payments to predict the possibility of the risk. But, if you make a wrong decision, it could be costly. Sometimes it’s better to let a specialized company manage the payment risk on your behalf. You can also choose a payment gateway with fraud prevention tools to manage the risk.\r\nKnowing the risk helps you to reduce the likelihood it will occur. 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The improved architecture of CA Spectrum reduces time and cost associated with the administration of multiple management consoles by supporting tens of thousands of devices and millions of models—increasing scalability while simplifying staff management.\r\n\r\nCA Spectrum can help your organization improve network service levels. And by integrating automated fault management, fault isolation, proactive change management and root cause analysis into a single platform, this solution can help reduce fault monitoring costs as well. This solution automates fault management across multi-vendor and multi-technology infrastructures, tailoring information views and management capabilities to meet the needs of a broad range of technical and non-technical users.\r\n\r\nCA Spectrum. Real results, right now.\r\n\r\nAccelerate issue resolution.\r\nLeverage automated discovery, event correlation and root cause analysis capabilities that improve MTTR.\r\nBoost service levels.\r\nImprove system availability and performance by minimizing erroneous changes.\r\nSpeed innovation.\r\nCapitalize on innovative technologies and approaches, such as cloud and virtualization, while using a single management platform.","shortDescription":"CA Spectrum - Ensure high performance and continuous availability with superior root cause analysis.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":2,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"CA Spectrum","keywords":"management, Spectrum, fault, solution, your, help, organization, cause","description":"CA Spectrum can enable your organization to discover, optimize and improve its infrastructure and the business services running on top of it.\r\n\r\nBy delivering large-enterprise scalability, robust features and superior root cause analysis, this solution can hel","og:title":"CA Spectrum","og:description":"CA Spectrum can enable your organization to discover, optimize and improve its infrastructure and the business services running on top of it.\r\n\r\nBy delivering large-enterprise scalability, robust features and superior root cause analysis, this solution can hel","og:image":"https://old.roi4cio.com/fileadmin/user_upload/CA_Spectrum1.png"},"eventUrl":"","translationId":400,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":331,"title":"Network Management Software","alias":"network-management-software","description":" <span style=\"font-weight: bold; \">Network management software</span> is software that is used to provision, discover, monitor and maintain computer networks. \r\nWith the expansion of the world wide web and the Internet, computer networks have become very large and complex, making them impossible to manage manually. In response, a suite of network management software was developed to help reduce the burden of managing the growing complexity of computer networks. \r\nNetwork management software usually collects information about network devices (which are called Nodes) using protocols like SNMP, ICMP, CDP etc. This information is then presented to network administrators in an easy to understand and accessible manner to help them quickly identify and remediate problems. \r\nSome advanced network control software may rectify network problems automatically. Network management program may also help with tasks involved in provisioning new networks, such as installing and configuring new network nodes etc. Network management tools may also help with maintenance of existing networks like upgrading software on existing network devices, creating new virtual networks etc. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Functions</span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Provisioning:</span> Enables network managers to provision new network devices in an environment. Automating this step reduces cost and eliminates chances of human error.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Mapping or Discovery:</span> Enables the software to discover the features of a target network. Some features that are usually discovered are: the nodes in a network, the connectivity between these nodes, the vendor types, the performance characteristics etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Monitoring:</span> Enables the network management system to monitor the network for problems and to suggest improvements. The software may poll the devices periodically or register itself to receive alerts from network devices. One mechanism for network devices to volunteer information about itself is by sending an SNMP Trap. Monitoring can reveal faults in the network such as failed or misconfigured nodes, performance bottlenecks, intrusions etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Configuration management:</span> Enables the software to ensure that the network configuration is as desired and there is no configuration drift.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Regulatory compliance:</span> Enables the network management system software to ensure that the network meets the regulatory standards and complies with applicable laws.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Change control:</span> Enables the software to ensure that the network changes are enacted in a controlled and coordinated manner. Change control can enable audit trails which has applications during a forensic investigation after a network intrusion.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Software Asset Management:</span>Provides software deployment and patch management.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cybersecurity: </span>Enabled the software to use all the data gathered from the nodes to identify security risks in an IT environment.</p>","materialsDescription":"<h1 class=\"align-center\">What does Network Inventory Management system mean?</h1>\r\nNetwork inventory management is the process of keeping records of all the IT or network assets that make up the network.\r\nIt enables network administrators/businesses to have a physical record of all IT and network equipment within the organization.\r\nNetwork inventory management is generally performed to through IT asset tracking software that scans, compiles and records data about each device/node over a network.\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Network inventory management software may include:</span></p>\r\n<ul><li>Number of routers, their make, type and place of installation, serial number</li><li>IP addresses of all devices/nodes, IP addressing scheme used</li><li>Number and type of software along with license keys and expiry dates</li></ul>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">This data helps businesses with:</span></p>\r\n<ul><li>Network size estimation</li><li>Network capacity planning</li><li>Network cost/ROI estimation</li><li>Physical network administration (to deal with device/equipment loss and theft)</li></ul>\r\n<h1 class=\"align-center\">What is SNMP Management Software?</h1>\r\n<span style=\"font-weight: bold; \">SNMP (Simple Network Management Protocol) management software</span> is an application or program used to manage and monitor many network devices – such as servers, printers, hubs, switches, and routers – that are SNMP-aware and which an SNMP agent software can poll and receive alert traps when needed.\r\nSNMP network management software is currently considered the best choice by professionals for IP (Internet Protocol) network management, and as a result, SNMP is widely supported and featured in many hardware devices and network management software packages. \r\nSNMP software is designed to be able to be deployed on a large number of network devices, to have minimal impact and transport requirements on the managed nodes and to continue working when most other network applications fail.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_Management_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":401,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/CA_Technologies.png","logo":true,"scheme":false,"title":"CA Performance Management","vendorVerified":0,"rating":"1.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":0,"alias":"ca-performance-management","companyTitle":"Broadcom (CA Technologies)","companyTypes":["vendor"],"companyId":2781,"companyAlias":"broadcom-ca-technologies","description":"It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN). \r\n\r\nThe platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.\r\n\r\nCombined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.\r\n\r\nDesigned for high scalability at low cost with big data in mind, our network performance monitoring solution delivers agnostic multi-vendor data collection and adaptive visualizations to provide easy insights into availability and business service integrity across any size network environment.\r\n\r\nThe platform enables less clicks to problem resolution and faster triage through service–oriented prescriptive analytics along with guided workflows and capacity analysis for meaningful and actionable insights you should expect from a modern network performance monitoring solution.\r\n\r\nBuilt on an open API architecture, our next-gen network performance monitoring platform delivers a truly innovative network operations experience. The platform provides advanced analysis and intelligent data presentation though aggregation, relationships and build-block views through customizable and intuitive dashboards that delivers the right data to the right people faster.\r\n\r\n<span style=\"font-weight: bold;\">The platform offers:</span>\r\n\r\n- Unified Network Performance Monitoring that enables seamless management of traditional, cloud and SDN networks in a one-dashboard experience\r\n- Big-data architecture supporting four million items at 500,000 metrics per second to reliably meet the expanding monitoring needs of modern network architectures.\r\n- Prescriptive analytics that provides meaningful and actionable insights for faster triage. ","shortDescription":"CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":19,"sellingCount":12,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"CA Performance Management","keywords":"network, monitoring, platform, data, performance, networks, modern, through","description":"It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN). \r\n\r\nThe platform is design to reduce complexity inherent in modern networks built","og:title":"CA Performance Management","og:description":"It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN). \r\n\r\nThe platform is design to reduce complexity inherent in modern networks built","og:image":"https://old.roi4cio.com/fileadmin/user_upload/CA_Technologies.png"},"eventUrl":"","translationId":402,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":331,"title":"Network Management Software","alias":"network-management-software","description":" <span style=\"font-weight: bold; \">Network management software</span> is software that is used to provision, discover, monitor and maintain computer networks. \r\nWith the expansion of the world wide web and the Internet, computer networks have become very large and complex, making them impossible to manage manually. In response, a suite of network management software was developed to help reduce the burden of managing the growing complexity of computer networks. \r\nNetwork management software usually collects information about network devices (which are called Nodes) using protocols like SNMP, ICMP, CDP etc. This information is then presented to network administrators in an easy to understand and accessible manner to help them quickly identify and remediate problems. \r\nSome advanced network control software may rectify network problems automatically. Network management program may also help with tasks involved in provisioning new networks, such as installing and configuring new network nodes etc. Network management tools may also help with maintenance of existing networks like upgrading software on existing network devices, creating new virtual networks etc. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Functions</span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Provisioning:</span> Enables network managers to provision new network devices in an environment. Automating this step reduces cost and eliminates chances of human error.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Mapping or Discovery:</span> Enables the software to discover the features of a target network. Some features that are usually discovered are: the nodes in a network, the connectivity between these nodes, the vendor types, the performance characteristics etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Monitoring:</span> Enables the network management system to monitor the network for problems and to suggest improvements. The software may poll the devices periodically or register itself to receive alerts from network devices. One mechanism for network devices to volunteer information about itself is by sending an SNMP Trap. Monitoring can reveal faults in the network such as failed or misconfigured nodes, performance bottlenecks, intrusions etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Configuration management:</span> Enables the software to ensure that the network configuration is as desired and there is no configuration drift.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Regulatory compliance:</span> Enables the network management system software to ensure that the network meets the regulatory standards and complies with applicable laws.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Change control:</span> Enables the software to ensure that the network changes are enacted in a controlled and coordinated manner. Change control can enable audit trails which has applications during a forensic investigation after a network intrusion.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Software Asset Management:</span>Provides software deployment and patch management.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cybersecurity: </span>Enabled the software to use all the data gathered from the nodes to identify security risks in an IT environment.</p>","materialsDescription":"<h1 class=\"align-center\">What does Network Inventory Management system mean?</h1>\r\nNetwork inventory management is the process of keeping records of all the IT or network assets that make up the network.\r\nIt enables network administrators/businesses to have a physical record of all IT and network equipment within the organization.\r\nNetwork inventory management is generally performed to through IT asset tracking software that scans, compiles and records data about each device/node over a network.\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Network inventory management software may include:</span></p>\r\n<ul><li>Number of routers, their make, type and place of installation, serial number</li><li>IP addresses of all devices/nodes, IP addressing scheme used</li><li>Number and type of software along with license keys and expiry dates</li></ul>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">This data helps businesses with:</span></p>\r\n<ul><li>Network size estimation</li><li>Network capacity planning</li><li>Network cost/ROI estimation</li><li>Physical network administration (to deal with device/equipment loss and theft)</li></ul>\r\n<h1 class=\"align-center\">What is SNMP Management Software?</h1>\r\n<span style=\"font-weight: bold; \">SNMP (Simple Network Management Protocol) management software</span> is an application or program used to manage and monitor many network devices – such as servers, printers, hubs, switches, and routers – that are SNMP-aware and which an SNMP agent software can poll and receive alert traps when needed.\r\nSNMP network management software is currently considered the best choice by professionals for IP (Internet Protocol) network management, and as a result, SNMP is widely supported and featured in many hardware devices and network management software packages. \r\nSNMP software is designed to be able to be deployed on a large number of network devices, to have minimal impact and transport requirements on the managed nodes and to continue working when most other network applications fail.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_Management_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":403,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/CA_Technologies.png","logo":true,"scheme":false,"title":"CA Network Flow Analysis","vendorVerified":0,"rating":"1.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":0,"alias":"ca-network-flow-analysis","companyTitle":"Broadcom (CA Technologies)","companyTypes":["vendor"],"companyId":2781,"companyAlias":"broadcom-ca-technologies","description":"With enhanced visibility into your network’s applications, hosts, conversations and QoS information, you can proactively manage your network to reduce outages, solve problems faster and ensure efficient and cost-effective operations. CA Network Flow Analysis can help you align resources to support business results, gain credibility and support with data-driven decisions and stop being the default target for blame.\r\n\r\nCA Network Flow Analysis is recognized as the industry standard for flow-based network traffic analysis in Global 4000 enterprises and large service providers. It integrates with CA Performance Center, CA Application Delivery Analysis, CA Unified Communications Monitor and many CA Technologies third-party or custom IT management tools. And it’s a key component within the CA Technologies Application-Driven Network Performance Management (ANPM) solution.\r\n\r\nCA Network Flow Analysis. Real results, right now.\r\n\r\nBetter application performance through faster problem resolution\r\nRecognizes potential security events and issues\r\nGreater alignment of IT resources to business results","shortDescription":"CA Network Flow Analysis is a network traffic monitoring solution that can help you optimize your network infrastructure for better application performance.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":19,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"CA Network Flow Analysis","keywords":"Analysis, Network, Flow, results, with, network, Technologies, your","description":"With enhanced visibility into your network’s applications, hosts, conversations and QoS information, you can proactively manage your network to reduce outages, solve problems faster and ensure efficient and cost-effective operations. 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In response, a suite of network management software was developed to help reduce the burden of managing the growing complexity of computer networks. \r\nNetwork management software usually collects information about network devices (which are called Nodes) using protocols like SNMP, ICMP, CDP etc. This information is then presented to network administrators in an easy to understand and accessible manner to help them quickly identify and remediate problems. \r\nSome advanced network control software may rectify network problems automatically. Network management program may also help with tasks involved in provisioning new networks, such as installing and configuring new network nodes etc. Network management tools may also help with maintenance of existing networks like upgrading software on existing network devices, creating new virtual networks etc. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Functions</span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Provisioning:</span> Enables network managers to provision new network devices in an environment. Automating this step reduces cost and eliminates chances of human error.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Mapping or Discovery:</span> Enables the software to discover the features of a target network. Some features that are usually discovered are: the nodes in a network, the connectivity between these nodes, the vendor types, the performance characteristics etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Monitoring:</span> Enables the network management system to monitor the network for problems and to suggest improvements. The software may poll the devices periodically or register itself to receive alerts from network devices. One mechanism for network devices to volunteer information about itself is by sending an SNMP Trap. Monitoring can reveal faults in the network such as failed or misconfigured nodes, performance bottlenecks, intrusions etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Configuration management:</span> Enables the software to ensure that the network configuration is as desired and there is no configuration drift.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Regulatory compliance:</span> Enables the network management system software to ensure that the network meets the regulatory standards and complies with applicable laws.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Change control:</span> Enables the software to ensure that the network changes are enacted in a controlled and coordinated manner. Change control can enable audit trails which has applications during a forensic investigation after a network intrusion.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Software Asset Management:</span>Provides software deployment and patch management.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cybersecurity: </span>Enabled the software to use all the data gathered from the nodes to identify security risks in an IT environment.</p>","materialsDescription":"<h1 class=\"align-center\">What does Network Inventory Management system mean?</h1>\r\nNetwork inventory management is the process of keeping records of all the IT or network assets that make up the network.\r\nIt enables network administrators/businesses to have a physical record of all IT and network equipment within the organization.\r\nNetwork inventory management is generally performed to through IT asset tracking software that scans, compiles and records data about each device/node over a network.\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Network inventory management software may include:</span></p>\r\n<ul><li>Number of routers, their make, type and place of installation, serial number</li><li>IP addresses of all devices/nodes, IP addressing scheme used</li><li>Number and type of software along with license keys and expiry dates</li></ul>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">This data helps businesses with:</span></p>\r\n<ul><li>Network size estimation</li><li>Network capacity planning</li><li>Network cost/ROI estimation</li><li>Physical network administration (to deal with device/equipment loss and theft)</li></ul>\r\n<h1 class=\"align-center\">What is SNMP Management Software?</h1>\r\n<span style=\"font-weight: bold; \">SNMP (Simple Network Management Protocol) management software</span> is an application or program used to manage and monitor many network devices – such as servers, printers, hubs, switches, and routers – that are SNMP-aware and which an SNMP agent software can poll and receive alert traps when needed.\r\nSNMP network management software is currently considered the best choice by professionals for IP (Internet Protocol) network management, and as a result, SNMP is widely supported and featured in many hardware devices and network management software packages. \r\nSNMP software is designed to be able to be deployed on a large number of network devices, to have minimal impact and transport requirements on the managed nodes and to continue working when most other network applications fail.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_Management_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1946,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/CA_Technologies2.png","logo":true,"scheme":false,"title":"Broadcom (CA) Identity and Access Management","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"broadcom-ca-identity-and-access-management","companyTitle":"Broadcom (CA Technologies)","companyTypes":["vendor"],"companyId":2781,"companyAlias":"broadcom-ca-technologies","description":"Modern Identity and Access Management How can organizations secure the user journey in a digital world where many of the traditional defensive layers are no longer present? Users and applications are the point of attack and the security of digital relationships becomes a question of trust. You need to strengthen your digital relationships by seamlessly connecting trusted users to trusted applications, all while preventing fraudulent access and session hijacking. Trusted identities are the foundation of identity and access management, offering a seamless digital experience that makes it easy for you to do business with the enhanced security that your customers, employees and partners expect. <span style=\"font-weight: bold;\">Modern Identity and Access Management Solutions</span> <span style=\"font-weight: bold;\">Authentication</span>\r\n<ul> <li>Deliver trusted access between users and applications through continuous and context-based authentication</li> <li>Detect user, network and device risk automatically and transparently</li> <li>Make risk-adjusted access decisions only when needed and with minimal friction to the user</li> </ul>\r\n<span style=\"font-weight: bold;\">Single Sign-On</span>\r\n<ul> <li>Enable trusted users with seamless cross-application access</li> <li>Simplify access across cloud, mobile, Web applications and use of identity federation standards from any device</li> <li>Prevent account takeover with the most advanced session assurance on the market</li> </ul>\r\n<span style=\"font-weight: bold;\">Identity Management and Governance</span>\r\n<ul> <li>Grant trusted users access to on-premises and cloud applications with broad provisioning</li> <li>Increase audit and compliance efficiency by streamlining governance campaigns</li> <li>Manage identity with consumer-grade scalability and real-time policy enforcement and entitlement analysis</li> </ul>\r\n<span style=\"font-weight: bold;\">Directory Services</span>\r\n<ul> <li>Connect trusted users to trusted applications faster, to deliver the experience your users expect</li> <li>Provide a highly-responsive and always-available application experience with fewer resources</li> <li>Achieve superior scalability, reliability and an 84% higher overall performance than the competition</li> </ul>\r\n<span style=\"font-weight: bold;\">Benefits</span> Mitigate Security Risks We ensure only the right users have the right access by continuously monitoring access activity, analyzing the relationship between your users and applications and implementing adaptive security controls when user behavior patterns deviate from the normal for billions of online transaction and authentication requests each month, in any access environment—on-premises, cloud or hybrid. Transform Your Business Your users expect to seamlessly interact with your business, wherever they may be. We deliver identity and access management coupled with analytics that enable you to digitally transform while keeping your business secure. We manage and monitor users at scale and mitigate risks with context-driven security that doesn’t interfere with the experience, so you can focus on digitally interacting with your users in new ways to drive growth. Build Trusted Identities You won’t do business with an organization you don’t trust. We build trusted identities to build the trust in your digital relationships. We detect user, network and device risk automatically and transparently, so you know exactly what user is doing what, making it easy for your trusted users to do business with you, so you can keep doing business. Why CA for modern identity and access management? Our modern identity and access management portfolio incorporates authentication, single sign-on, identity provisioning and governance and directory solutions into a comprehensive suite for managing identity and access. The technologies can be configured in a variety of flexible deployment models to solve a wide range of customer use cases and can scale to meet the needs of the most large and demanding customers. We can aggregate and correlate identity and access rights across a wide range of systems including on-premises applications, cloud applications and privileged user identities to create trusted identities and build trust in your digital relationships.","shortDescription":"Broadcom (CA)\tIdentity and Access Management is a modern solution that builds trusted identities like the foundation of identity and access management, offering a seamless digital experience","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":8,"sellingCount":2,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Broadcom (CA) Identity and Access Management","keywords":"","description":"Modern Identity and Access Management How can organizations secure the user journey in a digital world where many of the traditional defensive layers are no longer present? Users and applications are the point of attack and the security of digital relationship","og:title":"Broadcom (CA) Identity and Access Management","og:description":"Modern Identity and Access Management How can organizations secure the user journey in a digital world where many of the traditional defensive layers are no longer present? Users and applications are the point of attack and the security of digital relationship","og:image":"https://old.roi4cio.com/fileadmin/user_upload/CA_Technologies2.png"},"eventUrl":"","translationId":1947,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":46,"title":"IAM - Identity and Access Management"}],"testingArea":"","categories":[{"id":44,"title":"IAM - Identity and Access Management","alias":"iam-identity-and-access-management","description":"<span style=\"font-weight: bold; \">Identity management</span> (IdM), also known as <span style=\"font-weight: bold; \">identity and access management</span> (IAM or IdAM), is a framework of policies and technologies for ensuring that the proper people in an enterprise have the appropriate access to technology resources. IdM systems fall under the overarching umbrellas of IT security and Data Management.\r\nWith an IAM framework in place, information technology (IT) managers can control user access to critical information within their organizations. Identity and access management software offers role-based access control, which lets system administrators regulate access to systems or networks based on the roles of individual users within the enterprise. In this context, access is the ability of an individual user to perform a specific task, such as view, create or modify a file. Roles are defined according to job competency, authority and responsibility within the enterprise.\r\nSystems used for identity and access management include single sign-on systems, multi-factor authentication and privileged access management (PAM). These technologies also provide the ability to securely store identity and profile data as well as data governance functions to ensure that only data that is necessary and relevant is shared. IAM systems can be deployed on premises, provided by a third-party vendor through a cloud-based subscription model or deployed in a hybrid cloud.\r\n<span style=\"font-weight: bold; \">Basic components of IAM.</span> On a fundamental level, IAM encompasses the following components:\r\n<ul><li>How individuals are identified in a system.</li><li>How roles are identified in a system and how they are assigned to individuals.</li><li>Adding, removing and updating individuals and their roles in a system.</li><li>Assigning levels of access to individuals or groups of individuals.</li><li>Protecting the sensitive data within the system and securing the system itself.</li></ul>\r\nAccess identity management system should consist of all the necessary controls and tools to capture and record user login information, manage the enterprise database of user identities and orchestrate the assignment and removal of access privileges. That means that systems used for IAM should provide a centralized directory service with oversight as well as visibility into all aspects of the company user base.\r\nTechnologies for identity access and management should simplify the user provisioning and account setup process. User access management software should reduce the time it takes to complete these processes with a controlled workflow that decreases errors as well as the potential for abuse while allowing automated account fulfillment. An identity and access management system should also allow administrators to instantly view and change access rights.\r\nIAM systems should be used to provide flexibility to establish groups with specific privileges for specific roles so that access rights based on employee job functions can be uniformly assigned. Identity access management software should also provide request and approval processes for modifying privileges because employees with the same title and job location may need customized, or slightly different, access.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What is the difference between identity and access management?</span></h1>\r\nAfter authentication, there needs to be an access control decision. The decision is based on the information available about the user. The difference between identity management and access management is thus:\r\n<ul><li>Identity Management is about managing the attributes related to the user.</li><li>Access Management is about evaluating the attributes based on policies and making Yes/No decisions.</li></ul>\r\nThere are three types of Access Control Systems: \r\n<ul><li>Discretionary Access Control (DAC)</li><li>Mandatory Access Control (MAC)</li><li>Role-Based Access Control (RBAC)</li></ul>\r\n<h1 class=\"align-center\">What are the main benefits of identity management?</h1>\r\nIdentity access and management are useful in many ways: it ensures regulatory compliance, enables cost savings, and simplifies the lives of your customers by enhancing their experience. These are the main benefits of having an IAM solution:\r\n<ul><li><span style=\"font-weight: bold; \">Easily accessible anywhere</span></li></ul>\r\nNowadays, people need their identities all the time to use services and resources. In that sense, they require access to any platform without limits using their IDs, thus eliminating barriers for customers to enter the platform anytime, anywhere.\r\n<ul><li><span style=\"font-weight: bold; \">It encourages the connection between the different parts</span></li></ul>\r\nThe digital transformation that is taking place among more and more organizations forces the need for people, applications and devices to stay connected to each other. And, as expected, all of these processes bring with them some security threats.\r\nHowever, IAM software is a solution that guarantees correct administration with the best identity providers, such as Salesforce, Twitter and Google. Authentication and security are two of the strengths of Identity and Access Management, as well as being extendable and ready for future advances. \r\n<ul><li><span style=\"font-weight: bold; \">It improves productivity</span></li></ul>\r\nIdentity software automates the entry of new personnel and facilitates access to all components of the system with which the company operates. This allows reducing times in the delivery of access so that they begin to produce immediately. For this reason, business agility is also increased by using the advantages that technology makes available to meet the demands of today’s world. \r\n<ul><li><span style=\"font-weight: bold; \">It optimizes user experience</span></li></ul>\r\nRemembering so many usernames and passwords to access social networks, banks and other services on the Internet becomes a challenge for people. Thanks to user identity management system, people can get an identity that provides access to different systems. Single sign-on (SSO) allows customers and partners to access different internal and external applications with the same access method. That way the user experience will not be affected.\r\n<ul><li><span style=\"font-weight: bold; \">Secure your brand at all levels</span></li></ul>\r\nThere will be no risk of security breach, regardless of whether a connection is made from multiple identity providers. Identity management software and access management software enables strong authentication to keep your business and brand secure. Detailed verification of all identities entering the system is performed, in addition to allowing various licenses to limit access levels. At the same time, it monitors through analysis, fraud detection and alert functions that indicate a possible real risk. In short, enterprise identity management system is a reliable tool that employs technology to support digital transformation. A software that provides agility, security and satisfaction to the company’s customers. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IAM.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":224,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/CA_Service_Management1.png","logo":true,"scheme":false,"title":"CA Service Management","vendorVerified":0,"rating":"1.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":0,"alias":"ca-service-management","companyTitle":"Broadcom (CA Technologies)","companyTypes":["vendor"],"companyId":2781,"companyAlias":"broadcom-ca-technologies","description":"The CA Service Management portfolio comprises CA Service Management, which includes its on-premise or managed-hosted offerings (CA Service Desk Manager and CA IT Asset Manager, including CA Service Catalog capabilities), CA Business Service Insight, and Xtraction for CA Service Management. \r\nThe CA Service Management solutions portfolio delivers ITSM capabilities that support ITIL initiatives, with 15 processes being PinkVERIFY-certified. Key products, such as CA Service Desk Manager and CA IT Asset Manager, are supported by a common configuration management database (CMDB), workflow, service catalog, mobility, and reporting engine, and a shared security model. Other related products include CA Business Service Insight and Xtraction for CA Service Management.","shortDescription":"The CA Service Management portfolio comprises CA Service Management, which includes its on-premise or managed-hosted offerings (CA Service Desk Manager and CA IT Asset Manager, including CA Service Catalog capabilities), CA Business Service Insight, and Xtraction for CA Service Management.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":17,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"CA Service Management","keywords":"Service, Management, Manager, capabilities, Desk, Asset, Business, Xtraction","description":"The CA Service Management portfolio comprises CA Service Management, which includes its on-premise or managed-hosted offerings (CA Service Desk Manager and CA IT Asset Manager, including CA Service Catalog capabilities), CA Business Service Insight, and Xtract","og:title":"CA Service Management","og:description":"The CA Service Management portfolio comprises CA Service Management, which includes its on-premise or managed-hosted offerings (CA Service Desk Manager and CA IT Asset Manager, including CA Service Catalog capabilities), CA Business Service Insight, and Xtract","og:image":"https://old.roi4cio.com/fileadmin/user_upload/CA_Service_Management1.png"},"eventUrl":"","translationId":225,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":34,"title":"ITSM - IT Service Management","alias":"itsm-it-service-management","description":"<span style=\"font-weight: bold; \">IT service management (ITSM)</span> is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users. ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li> Lower costs for IT operations</li><li> Higher returns on IT investments</li><li> Minimal service outages</li><li> Ability to establish well-defined, repeatable, and manageable IT processes</li><li> Efficient analysis of IT problems to reduce repeat incidents</li><li> Improved efficiency of IT help desk teams</li><li> Well-defined roles and responsibilities</li><li> Clear expectations on service levels and service availability</li><li> Risk-free implementation of IT changes</li><li> Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the "needs" primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. 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