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OLAP business intelligence queries often aid in trends analysis, financial reporting, sales forecasting, budgeting and other planning purposes.\r\nTo facilitate this kind of analysis, data is collected from multiple data sources and stored in data warehouses then cleansed and organized into <span style=\"font-weight: bold; \">data cubes.</span> Each OLAP cube contains data categorized by dimensions (such as customers, geographic sales region and time period) derived by dimensional tables in the data warehouses. Dimensions are then populated by members (such as customer names, countries and months) that are organized hierarchically.\r\nAnalysts can then perform five types of online analytical processing system operations against these multidimensional databases: \r\n<ol><li><span style=\"font-weight: bold; \">Roll-up.</span> Also known as consolidation, or drill-up, this operation summarizes the data along the dimension.</li><li><span style=\"font-weight: bold; \">Drill-down.</span> This allows analysts to navigate deeper among the dimensions of data, for example drilling down from "time period" to "years" and "months" to chart sales growth for a product.</li><li><span style=\"font-weight: bold; \">Slice. </span>This enables an analyst to take one level of information for display</li><li><span style=\"font-weight: bold; \">Dice. </span>This allows an analyst to select data from multiple dimensions to analyze</li><li><span style=\"font-weight: bold; \">Pivot.</span> Analysts can gain a new view of data by rotating the data axes of the cube.</li></ol>\r\nOLAP software then locates the intersection of dimensions, such as all products sold in the Eastern region above a certain price during a certain time period, and displays them. The result is the "measure"; each OLAP cube has at least one to perhaps hundreds of measures, which are derived from information stored in fact tables in the data warehouse.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Types of OLAP: </span></p>\r\n<ul><li><span style=\"font-weight: bold;\">Relational online analytical processing (ROLAP):</span> ROLAP is an extended RDBMS along with multidimensional data mapping to perform the standard relational operation.</li><li><span style=\"font-weight: bold;\">Multidimensional OLAP (MOLAP):</span> MOLAP Implementes operation in multidimensional data.</li><li><span style=\"font-weight: bold;\">Hybrid OnlineAnalytical Processing (HOLAP):</span> In HOLAP approach the aggregated totals are stored in a multidimensional database while the detailed data is stored in the relational database. This offers both data efficiency of the ROLAP model and the performance of the MOLAP model.</li><li><span style=\"font-weight: bold;\">Desktop OLAP (DOLAP):</span> In Desktop OLAP system, a user downloads a part of the data from the database locally, or on their desktop and analyze it. DOLAP is relatively cheaper to deploy as it offers very few functionalities compares to other OLAP tools.</li><li><span style=\"font-weight: bold;\">Web based OLAP (WOLAP):</span> Web OLAP which is OLAP system accessible via the web browser. WOLAP is a three-tiered architecture. It consists of three components: client, middleware, and a database server.</li><li><span style=\"font-weight: bold;\">Mobile OLAP:</span> Mobile OLAP process helps users to access and analyze OLAP data using their mobile devices</li><li><span style=\"font-weight: bold;\">Spatial OLAP:</span> SOLAP is created to facilitate management of both spatial and non-spatial data in a Geographic Information system (GIS) </li></ul>","materialsDescription":"<h1 class=\"align-center\">Implementing an OLAP Solution</h1>\r\nImplementation of OLAP depends not only on the type of software, but also on underlying data sources and the intended business objective(s). Each industry or business area is specific and requires some degree of customized modeling to create multidimensional “cubes” for data loading and reporting building, at minimum. An OLAP program might be intended for dynamic reporting for finance professionals, with source data originating in an ERP system. Or a solution might address a medical institution’s activities as concerns patient analysis. All of which is to say that customers need to have clear objectives in mind for an intended solution, and start to consider product selection on that basis. Another factor to consider in an OLAP implementation is the delivery to end users: does the initial user base want to adopt a new front end, or is there a preference for utilizing a dashboard? Or perhaps users are better served by a dynamic spreadsheet “delivery” system to achieve, for example, a collaborative budgeting and forecasting solution.\r\n<h1 class=\"align-center\">Advantages and Disadvantages of OLAP</h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Advantages</span></p>\r\n<ul><li>OLAP is a platform for all type of business includes planning, budgeting, reporting, and analysis.</li><li>Information and calculations are consistent in an OLAP cube. This is a crucial benefit.</li><li>Quickly create and analyze "What if" scenarios</li><li>Easily search OLAP database for broad or specific terms.</li><li>OLAP provides the building blocks for business modeling tools, Data mining tools, performance reporting tools.</li><li>Allows users to do slice and dice cube data all by various dimensions, measures, and filters.</li><li>It is good for analyzing time series.</li><li>Finding some clusters and outliers is easy with OLAP.</li><li> It is a powerful visualization online analytical process system which provides faster response times</li></ul>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Disadvantages</span></p>\r\n<ul><li>OLAP requires organizing data into a star or snowflake schema. These schemas are complicated to implement and administer.</li><li>You cannot have large number of dimensions in a single OLAP cube.</li><li>Transactional data cannot be accessed with OLAP system.</li><li>Any modification in an OLAP cube needs a full update of the cube. This is a time-consuming process.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/OLAP_-__online_analytical_processing.png","alias":"olap-online-analytical-processing"},"72":{"id":72,"title":"LMS - Learning Management System","description":"A<span style=\"font-weight: bold; \"> learning management system (LMS</span>) is a software application for the administration, documentation, tracking, reporting, and delivery of educational courses, training programs, or learning and development programs. \r\n<ul><li><span style=\"font-weight: bold; \">L — Learning. </span>With an LMS, you can create a single source of online courses and training materials. This will become a unique source of knowledge in your area so that you can keep and increase the in-house expertise of your company.</li><li><span style=\"font-weight: bold; \">M — Management.</span> You can manage courses and learners, and even improve your own efficiency. Unlike file-sharing services, an LMS is not just a heap of files; it’s a well-organized system where you manage the training process. To start training, simply add employees and assign courses.</li><li><span style=\"font-weight: bold; \">S — System.</span> A computer system, to be exact. An LMS automates the most boring and tedious work such as grading, processing statistics, and preparing reports. Plus, you can train your employees without leaving the office, managing all the processes right from your work computer.</li></ul>\r\nThe learning management system concept emerged directly from e-Learning. Although the first LMS appeared in the higher education sector, the majority of the LMSs today focus on the corporate market. Learning Management Systems make up the largest segment of the learning system market. \r\nLearning management systems were designed to identify training and learning gaps, utilizing analytical data and reporting. LMSs are focused on online learning delivery but support a range of uses, acting as a platform for online content, including courses, both asynchronous based and synchronous based. Learning management solutions may offer classroom management for instructor-led training or a flipped classroom, used in higher education, but not in the corporate space. \r\nMost modern learning management systems are web-based. There are a variety of integration strategies for embedding content into LMSs, including AICC, xAPI (also called 'Tin Can'), SCORM (Sharable Content Object Reference Model) and LTI (Learning Tools Interoperability). LMSs were originally designed to be locally hosted on-premises, where the organization purchases a license to a version of the software, and installs it on their own servers and network. Many LMSs are now offered as SaaS (software as a service), with hosting provided by the vendors.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Features Of An LMS</span></p>\r\nAll modern LMSs are loaded with many features. Some of the common features are:\r\n<ul><li><span style=\"font-weight: bold;\">Course content authoring and upload.</span> An LMS lets you author course content and upload course content in a wide variety of formats including audio, video, multimedia, documents, etc.</li><li><span style=\"font-weight: bold;\">User and course management.</span> An LMS offers user management and course management. User enrollment, tagging, course administration, order management, pre-registration and assigning courses can be done semi-automatically.</li><li><span style=\"font-weight: bold;\">Communication management.</span> An LMS can handle all course communications and notifications to concerned users. For example, an LMS can automatically send a notification to all enrolled users when a new assignment is uploaded by the teacher. There is no need to copy and paste contact data or switch between two digital services.<span style=\"font-weight: bold;\"></span></li><li><span style=\"font-weight: bold;\">Report management. </span>An LMS can generate a wide variety of reports, including student progress, score, student engagement, etc. The data can be utilized to gain valuable insight into the effectiveness of the course content.<span style=\"font-weight: bold;\"></span></li><li><span style=\"font-weight: bold;\">Assessment creation and management.</span> Assessments are a key part of any course. An LMS makes it easy to create and manage these assessments, both system evaluated and tutor evaluated. You can get a result in a single click for all students.</li></ul>\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Types of Learning Management Systems</span></h1>\r\n<span style=\"font-weight: bold; \">Free vs. Commercial.</span> This is typically one of the first dilemmas organizations face when choosing an LMS.\r\n<span style=\"font-style: italic; \">Free, open-source software</span> has a pretty clear upside: It’s free. Also, because the source code is open, it can be modified to be highly customizable for each organization. However, most free LMS products tend to be more complicated than commercial products — typically they are utilized by more sophisticated users. \r\n<span style=\"font-style: italic; \">Commercial software</span>, on the other hand, offers users a support staff, and tends to be much easier to deploy, and use. But of course it costs money. Among commercial LMS products, there are typically two main forms: Installed, or the service-based cloud option.\r\n<span style=\"font-weight: bold; \">Installed vs. SaaS.</span> One of the most important elements of an LMS is the ability to scale up or down quickly and easily. Commercial LMS software solutions are typically sold as either a locally hosted enterprise product, which is hosted on an organization’s own servers, or as a Software-as-a-Service (SaaS) offering, which is hosted on the vendor’s servers and is accessible from anywhere (the data is stored in “the cloud”).\r\nGenerally,<span style=\"font-style: italic; \"> cloud-based</span> LMS products offer trainers more flexibility when it comes to scaling up or down. Because the product is sold as a “service” (usually monthly), the burden of making systems upgrades, freeing up bandwidth, and providing IT support falls on the vendor. Because data does not have to be stored on local servers, scalability isn’t a concern; most SaaS LMSs can ramp up or down by thousands of users with ease.\r\nA <span style=\"font-style: italic; \">locally installed LMS</span> offers users the ability to individualize and customize their LMS. So if an organization already has an IT staff in place that can administer the system, handle support and customization and scalability concerns, a locally hosted LMS can be powerful.\r\n<span style=\"font-weight: bold; \">Course-creating or not. </span>Another thing to look for in an LMS is whether it comes with the ability to create training content. In some cases, an LMS is simply a tool to distribute course content, which must be created in a Learning Content Management System elsewhere.\r\nSome LMS systems, however, do come with some authoring tools that allow trainers and designers to develop their own unique content. Other LMS vendors offer separate course-creation tools for purchase, while some offer no authoring tools whatsoever, and instead rely on third-party course materials.\r\n<span style=\"font-weight: bold; \">Integrated. </span>As LMS systems become more sophisticated, one of the most exciting developments is the ability for the system to integrate with other applications your organization already uses — whether that’s internal calendars, email, or social networks. \r\nOther LMS products may also integrate closely with <span style=\"font-style: italic;\">talent management systems</span>, which tend to focus on providing support to Human Resource staff functions like recruiting, performance management, and payroll. Depending on your organization’s needs, you may keep an eye out for an LMS that features this sort of app integration.<span style=\"font-weight: bold; \"></span>\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Choosing a Learning Management System</span></h1>\r\n<p class=\"align-left\">Choosing the right LMS is crucial to the success of your eLearning strategy. The selection process may seem overly complicated and stressful, but it doesn’t have to be! With these steps to choosing an LMS, you’ll discover a simple and straightforward technique to help you choose perfect LMS for your business needs. </p>\r\n<span style=\"font-weight: bold; \">Identify your audience.</span> Identify exactly what you need from your LMS and who your learning content is aimed towards. This will vary depending on your learner audience and the type of training you wish to deliver.\r\nIf you’re<span style=\"font-weight: bold; \"> </span><span style=\"font-style: italic; \">training your employees,</span> you’ll need an LMS tools to formalize learning processes, like employee onboarding, and improve employee retention.\r\nIf <span style=\"font-style: italic; \">compliance training </span>is your focus, you’ll need an LMS that makes it easy to achieve, maintain, and track compliance.\r\n<span style=\"font-style: italic; \">Customer training</span> delivered through an LMS optimizes onboarding, increases retention and presents opportunities for upselling thanks to customers who complete training having a more thorough understanding of your product or service.\r\nIf you need an LMS for <span style=\"font-style: italic; \">partner training,</span> your priorities will be scaling your partner business while building and protecting your brand. \r\n<span style=\"font-weight: bold; \">Focus on important features. </span>There are many basic LMS’s out there, but your LMS has to support your “need to have” features to ensure it’s fit for purpose. Some examples of invaluable LMS features include:\r\n<ul><li><span style=\"font-weight: bold; \">Ease of use</span> - A platform that’s easy to use ensures your learners and admins can use the LMS without needing training on how to do so. This makes the process of using the LMS a positive experience, increasing engagement.</li><li><span style=\"font-weight: bold; \">Reporting</span> - LMS reporting makes it easy to accurately track learner progression, course status and completion rate, exam results, etc.</li><li><span style=\"font-weight: bold; \">Integrations</span> - By integrating applications you already use in your organization, you’ll get the most efficiency out of your LMS. LMS integration can help increase learner and admin engagement, and delivers a better user experience.</li><li><span style=\"font-weight: bold; \">SCORM and xAPI compliant </span>- Ensuring your LMS is SCORM and xAPI compliant is a pretty essential feature. If the LMS you’re considering isn’t compliant, it’s likely it’s a very basic system.</li><li><span style=\"font-weight: bold; \">Portals</span> - Learning portals offer your learners a great user experience, but also make it possible to manage multiple training audiences in one system.</li></ul>\r\n<span style=\"font-weight: bold; \"><span style=\"color: rgb(97, 97, 97); \">Evaluate each LMS. </span></span><span style=\"color: rgb(97, 97, 97); \">Start evaluating potential contenders by doing an initial round of high-level research to identify systems that appear to meet both your training audience and features list needs. This will become your LMS longlist. Once compiled you can then evaluate each one individually to rule it in or out of the next stage of selection.</span>\r\n<span style=\"font-weight: bold; \">Look beyond the LMS.</span> Go online and research LMS vendors on your shortlist. Find out as much as you can about each company. Once you’re satisfied with the company’s reputation, peer reviews, and support services, sign yourself up for a free trial and demo so that you can see the LMS in action and understand how the system will meet your audience and feature requirements. You could also submit support tickets to each vendor during your free trial to compare the responsiveness and attentiveness of each support team. \r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What are the advantages and disadvantages?</span><span style=\"font-style: italic; \"></span></h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\"><span style=\"font-style: italic; \">Advantages:</span></span> </p>\r\nThere are six major advantages of LMS: interoperability, accessibility, reusability, durability, maintenance ability and adaptability, which in themselves constitute the concept of LMS.\r\nOther advantages include:\r\n<ul><li>An LMS supports content in various formats: text, video, audio, etc.</li><li>One can access materials anytime, from everywhere, teachers can modify the content, and students can see the updated material.</li><li>The evaluation of students is easier and fair, based on student attendance and online quizzes.</li><li>Students and teachers can re-use the material every time they need.</li><li>Students can learn collaboratively by setting up a School website with the LMS software and helps "Keeps organizations up-to-date with compliance regulations. If your organization must stay up-to-date with current compliance regulations, then a Learning Management System can be an invaluable tool. Compliance laws change on a regular basis, and updating a traditional course to reflect these changes can be a time-consuming chore.</li></ul>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\"><span style=\"font-style: italic; \">Disadvantages:</span></span></p>\r\nAlthough there are many advantages of LMSs, authors have identified some disadvantages of using these systems.\r\n<ul><li>Implementing an LMS requires a well-built technology infrastructure. Teachers have to be willing to adapt their curricula from face to face lectures to online lectures.</li><li>Expense.</li><li>Difficulty of learning to use authoring software.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/LMS_-_Learning_Management_System1.png","alias":"lms-learning-management-system"},"150":{"id":150,"title":"Workforce Performance Management","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Workforce_Performance_Management.png","alias":"workforce-performance-management"},"152":{"id":152,"title":"Contact Center","description":"A contact center is a central point from where you can contact.\r\nThe contact center typically includes one or more call centers but may include other types of customer contact, as well. A contact center is generally part of an enterprise's overall customer relationship management (CRM) strategy.<br />Contact centers and call centers are both centers for customer service, and the two terms are often used interchangeably, but a contact center supports more services than a typical call center.\r\nContact centers offer omnichannel customer support, including email, chat, voice over IP (VoIP) and website support. A call center typically uses phones as the main channel of communication and can handle a mass volume of calls.<br />Contact centers are used for inbound communication, outbound communication or a hybrid of both. Contact center agents also interact with customers via web chat, phone, email or other communication channels.\r\nThe contact center infrastructure that is necessary to support communications may be located on the same premises as the contact center, or it can be located externally.\r\nIn an on-premises scenario, the company that owns the contact center also owns and manages its own hardware and software. This requires staffing and IT investments that some companies choose to forgo by outsourcing those tasks to cloud providers or hosting companies.","materialsDescription":" <span style=\"font-weight: bold;\">What is a Call Center?</span>\r\nTraditionally, a call center is an office where a large number of call center agents provide customer service over the telephone. Inbound call centers receive calls for customer support and often serve as a knowledge base for tech support, billing questions, and other customer service issues. These call centers focus on quick call resolution times and agent productivity. In outbound call centers, agents make calls rather than receive them. These could be sales calls, marketing offers, surveys, fundraising requests, or debt collection, for example.\r\nThe term “call center” conjures an image for many people of waiting on perpetual hold or being routed through an endless IVR that never gives them what they need. Because so many consumers have had a dreadful customer service experience along these lines, call centers have developed a bad rap. But as legacy phone systems give way to newer digital technologies, call centers are evolving.\r\n<span style=\"font-weight: bold;\">What is a Contact Center?</span>\r\nThe term "contact center" (or “contact centre”) reflects the modern reality that there are many other ways to connect with a customer these days besides by telephone. The combined trends of increased customer expectations and newer technologies that allow for many channels of communication are creating a shift in the traditional call center model which has existed for decades. Consumers want more ways to reach businesses, and businesses are looking for new ways to improve customer experience.\r\nWhile call center agents generally focus on inbound and outbound calls, either on traditional phone lines or over VoIP, contact center agents handle a wide variety of communications. In a modern multichannel contact center, technical support might be delivered over in-app chat or video, while order status updates are delivered via SMS, event promotions are sent as push notifications, surveys are deployed over Facebook Messenger, and sales inquiries received by email are sent directly to an agent to connect by phone. Call centers handle voice communications, contact centers handle all communications.\r\nA company’s contact center is usually integrated with their customer relationship management (CRM) system, where all interactions between the organization and the public are tracked, coordinated, and managed. Depending on the infrastructure and ecosystem, it could be comprised of an alphabet soup of complex components. Many companies have purchased off-the-shelf systems or a highly customized network of technologies from multiple vendors. Some companies have adopted a cloud-based solution or two, but they remain siloed from the rest of their systems and can’t talk to each other.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Contact_Center1.png","alias":"contact-center"},"164":{"id":164,"title":"Billing","description":"Billing is a complex set of programs that allows you to calculate the number of services provided, while the calculations are carried out in a variety of units of measurement. Services are charged and as a result, the client receives a ready invoice, which additionally takes into account all promotions and discounts. The billing covers three main functions: settlement operations, provision of information, financial services.\r\nTypes of billing:\r\n<ul><li>Convergent billing is a carrier-class subsystem that provides mutual settlements with the customer of any network and an arbitrary informative application.</li><li>Automatic billing is a broad definition, including a variety of phenomena: from bank statements to making a payment with a plastic card.</li><li>Deferred billing is called billing, in which the calculation is made on the basis of the calls made.</li><li>Using hot billing reduces the delay in debiting funds, i.e. the speed of interaction with the service provider increases.</li><li>Mobile billing (SMS billing) is a method of electronic payment, in which payment for services is made using a telephone.</li></ul>\r\nCurrency calculation unit between the bank and the world payment system is called the billing currency. When the billing currency is different from the currency of the account, automatic conversion of funds occurs at the bank exchange rate.","materialsDescription":" <span style=\"font-weight: bold;\">Billing tasks:</span>\r\nThe main task of the billing is to provide a full account to the subscriber, information about which is available in this billing network. The billing system is responsible for the transfer of funds from the client’s account to the organization’s account for the services provided.\r\nBilling systems allow complete accounting of each consumer’s account.\r\n<ul><li>revenues;</li><li>costs;</li><li>used services;</li><li>personal tariff plans;</li><li>the amount of funds on the balance sheet;</li><li>discounts and promotions;</li><li>other information of an informative plan.</li></ul>\r\nEffective billing is needed to save time for both operators and consumers. With all this, the billing system should be as transparent as possible, that is, the client must know exactly what services he uses and how much he pays for it. The billing system should be as simple and understandable as possible to consumers, but it should take into account all the parameters set by the service.\r\n<span style=\"font-weight: bold;\">Customer billing options:</span>\r\n<ul><li>automated calculation of the cost of services;</li><li>the ability to quickly receive services;</li><li>automatic debiting of funds (monthly fee and/or payment for services);</li><li> instant receipt of bill details;</li><li>the ability to receive timely information about new services, discounts and so on;</li><li>automatic crediting of bonuses and calculation of discounts.</li></ul>\r\nA properly functioning billing system provides an opportunity for employees of an organization using it to quickly receive information about the use of services and automatically invoice consumers. With the help of billing, it becomes easy to serve customers with bills and coupons, get a quick payment for services. The billing also produces an estimate of consumption, based on this information, the organization can draw conclusions about the demand for various types of services. Thanks to billing, providing clients with advertising information about new promotions, services, and tariffs is automated.\r\nMembers of the billing process:\r\n<ul><li>organizations that produce the necessary resources for the billing process - billing providers;</li><li>organizations that are the primary consumer of billing - cellular operators, Internet telephony operators, Internet providers, providers of digital television and so on;</li><li>ordinary users.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Billing1.png","alias":"billing"},"168":{"id":168,"title":"EAM - Enterprise Asset Management","description":"<span style=\"font-weight: bold; \"><span style=\"font-weight: bold; \">EAM</span> (Enterprise asset management)</span> involves the management of the maintenance of physical assets of an organization throughout each asset's lifecycle. EAM management system is used to plan, optimize, execute, and track the needed maintenance activities with the associated priorities, skills, materials, tools, and information. This covers the design, construction, commissioning, operations, maintenance and decommissioning or replacement of plant, equipment and facilities.\r\n"Enterprise" refers to the scope of the assets in an Enterprise across departments, locations, facilities and, potentially, supporting business functions eg; Finance & GL, Human Resources and Payroll. \r\n<span style=\"font-weight: bold; \">Enterprise asset management software </span>is a computer software that handles every aspect of running a public works or asset-intensive organization. Maintenance management software collects and analyzes data for physical assets during all phases of the asset lifecycle, including the acquisition, maintenance, and disposal phase. EAM software is used by large organizations that have outgrown basic CMMS software. These organizations have hundreds of physical assets (machinery, equipment, etc) and employees that are responsible for managing the asset lifecycle. These employees, referred to as asset managers, are also responsible for making decisions that require them to track warranties, depreciation, and downtime.\r\nIn terms of features, the lines are becoming blurred between CMMS and EAM solutions as some CMMS products allow asset managers to track these items. But true EAM program gives asset managers the ability to track every phase of an asset’s lifecycle and provide full transparency about its historical and present state to other departments. \r\n<span style=\"font-weight: bold; \">Enterprise asset management system includes</span> elements of design perspectives centered on the idea that by creating digital models, companies can optimize how they utilize each asset that they invest money in according to its build and the greater context around its use. This helps companies better predict asset depreciation and never be surprised by unexpected asset failure.\r\nEAM asset management tools also include insurance and warranty information. They look at things like the environmental performance of an asset or piece of machinery to assist with audit trails and environmental impact reports. They also integrate with inventory and supply chain software to reduce menial data entry tasks and perform inventory management tasks. Another way to describe the key use of EAM solutions is they ensure change never affects the total cost of ownership (TCO) of an asset.","materialsDescription":"<h1 class=\"align-center\"> What is EAM?</h1>\r\n<span style=\"font-weight: bold; \">EAM (Enterprise Asset Management)</span> system is the management of the assets of an enterprise across departments, facilities, business units and geographical locations. Enterprise asset management market integrates techniques for holistic control and optimization throughout asset life cycles, including design, commissioning, operations and replacement:\r\n<span style=\"font-weight: bold; \">EAM definition allows to categorize it as follows</span>:\r\n<ul><li>Physical asset and infrastructure management</li><li>IT service management</li><li>Digital asset (electronic media and content) management</li><li>Fixed asset management and accounting</li><li>Emerging asset management</li></ul>\r\nThe EAM framework optimizes and extends asset life cycles and reduces Total Cost of Ownership (TCO) while maximizing Overall Asset Productivity (OAP) and Return on Assets (ROA), which is key for manufacturing and similar industries with high-value equipment. EAM arose as an extension of the <span style=\"font-weight: bold; \">computerized maintenance management system </span>(CMMS) which is usually defined as a system for the computerisation of the maintenance of physical assets.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Asset Management is geared toward the following results:</span> </p>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Asset lifecycle management.</span> Keep all asset data and documentation at your fingertips, so it’s there when you need it — regardless of where you are in the asset’s lifecycle.</span></li><li><span style=\"font-weight: bold; \">Work order management.</span> Diagnose a problem, and quickly assign specific technicians to the job. Schedule and organize work orders for employees and contractors, and keep track of upcoming work.</li><li><span style=\"font-weight: bold; \">MRO materials management.</span> Control costs with full oversight into inventory procurement and management. Understand the demand for materials at your facility and manage parts accordingly.</li><li><span style=\"font-weight: bold; \">Labor management. </span>Manage assessment, training, and certification for employees and contractors responsible for asset management in your organization.</li><li><span style=\"font-weight: bold; \">Service contract management. </span>Control compliance and spending at every step of the contract lifecycle. Create and manage contracts and service agreements with customers, vendors, partners, and employees.</li><li><span style=\"font-weight: bold; \">Financial management.</span> Gather data on work order costs, and integrate with finance software to manage accounting and project spending.</li><li><span style=\"font-weight: bold; \">Reporting and analytics. </span>Analyze asset performance to spot issues before they become bigger problems. Collect key performance indicators for your entire facility to make better business decisions. </li></ul>\r\n<h1 class=\"align-center\">Some of popular EAM software features include:</h1>\r\n<span style=\"font-weight: bold; \">Downtime tracking and </span><span style=\"font-weight: bold; \">asset tracking system.</span> When equipment breaks down, asset managers can manually log downtime in the EAM software based on the timestamps on fault codes or work requests. Also, when equipment is marked as non-operational by technicians during repairs and PMs, downtime is automatically tracked by the software. \r\n<span style=\"font-weight: bold; \">Lockout-tagout.</span> This is a safety feature that documents and enforces the physical lockout-tagout devices that are used during maintenance on dangerous machinery. By tracking lockout-tagout and check in/out procedures in the EAM software, everyone in a facility knows when an asset is unavailable. \r\n<span style=\"font-weight: bold; \">Maintenance reports. </span>Data that’s logged in maintenance software solutions shows the performance of assets in terms of reliability rather than production output. Seeing how reliable a machine is over time informs asset managers and procurement whether that machine model should be purchased again. \r\n<span style=\"font-weight: bold; \">Financial audits.</span> Asset managers can connect their software to financial software to align their efforts with the organization’s financial department. This data-sync streamlines financial audits and helps organizations manage the complete asset lifecycle without requiring financial departments to learn how to navigate the EAM software.\r\n<h1 class=\"align-center\">What’s the difference between EAM and CMMS software? EAM vs CMMS comparison</h1>\r\n<p class=\"align-left\">At first glance, the differences between EAM and CMMS software are minimal—both help organizations move from a reactive to a preventive maintenance strategy by automating maintenance activities, inventory management, and work orders.</p>\r\n<p class=\"align-left\">But as the name indicates, a <span style=\"font-weight: bold; \">computerized maintenance management system (CMMS)</span> is used primarily to manage maintenance during the operational part of an asset’s life—the time when it’s up and running and working as a productive part of a facility.</p>\r\nEAM asset management software, on the other hand, manages the entire lifecycle of an asset, from creation or procurement through to disposal. It is often used by organizations with a larger number of users across multiple sites and includes capabilities like lifecycle planning.\r\n<p class=\"align-left\">Basically, <span style=\"font-weight: bold; \">EAM lets you see a much bigger picture.</span> It gives you an overview of priorities and lets you see what tools—including finances, skills, materials, and information—are at your disposal to meet those priorities.</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/EAM_-_Enterprise_Asset_Management.png","alias":"eam-enterprise-asset-management"},"170":{"id":170,"title":"APS - Advanced Planning and Scheduling","description":"<span style=\"font-weight: bold; \">Advanced planning and scheduling</span> (APS, also known as advanced manufacturing) refers to a manufacturing management process by which raw materials and production capacity are optimally allocated to meet demand. \r\nAdvanced planning and scheduling system is especially well-suited to environments where simpler planning methods cannot adequately address complex trade-offs between competing priorities. Production scheduling is intrinsically very difficult due to the (approximately) factorial dependence of the size of the solution space on the number of items/products to be manufactured.\r\nAdvanced planning and scheduling software is offered as an extension of your ERP and when the two systems operate together, production is enhanced dramatically. Advanced planning system has been utilized by large production facilities since they were available. Large operations have always been in need of APS software, which has allowed for the misconception that small manufacturing operations do not necessarily need it. \r\nNot only does advanced scheduling software consider material, but it has the ability to perform bill of material explosions which net on hand inventory and net projected inventory receipts through purchase orders and manufacturing orders. Once inventory is netted, advanced production planning and scheduling software creates purchase orders and manufacturing orders to satisfy demand based on safety stock levels and lot sizing logic. When scheduling, advanced planning software dynamically allocates inventory and projected inventory receipts to production orders. If material is made constraining, the software then delays production based on the available of inventory generated by allocated orders.\r\nImplementation of an advanced scheduling system can allow your operation to be able to adequately compete against much larger size manufacturing operations through schedule optimization, market analysis, order anticipation, and many more capabilities. This is how you can separate yourself from other small manufacturing competitors and optimize your production facility quickly and efficiently.\r\n<span style=\"font-weight: bold; \">APS Advanced Planning and Scheduling Software’s enhanced functionality helps you:</span>\r\n<ul><li>extend the planning and scheduling horizon for as long as there is demand to drive it. Since demand includes sales orders and forecasts, the only practical limits are forecast accuracy and computer processing speeds.</li><li>quickly make accurate deliver commitments to customers. Called Capable-to-Promise (CTP), this feature often replaces the inaccurate, infinite scheduling based Available-to-Promise (ATP) features in ERP systems.</li><li>dynamically allocate and re-allocate inventory to upper level demand.</li><li>perform multi-plant planning and scheduling which answers questions such as “in which plant should this production be sited?”</li><li>plan throughout the supply chain.</li></ul>\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Why use APS Advanced Planning System?</span></h1>\r\nFor planners, APS systems quickly analyse the implications of alternative decisions, highlight consequences and problems, and generate optimal or near-optimal plans and schedules.\r\nAPS systems provide better information (and recommendations) on which planners and managers can base their decisions. They are tools and techniques to help manage complexity. Fast-moving environments with large numbers of items, orders, machines and people are difficult to plan effectively, as are environments with complex constraints. In such industries (High tech, CPG, Third party logistics, and capacity constrained industries such as Process manufacturing) APS provides significant assistance.\r\n<h1 class=\"align-center\">Advanced Planning and Scheduling Benefits and Capabilities</h1>\r\nWith various capabilities such as multi-plant operation integration, Superplant, real-time operational visibility and overall throughput enhancement, APS is becoming a top choice for manufacturing operations and supply chains around the globe. These attributes are allowing production facilities to be able to efficiently optimize production and enhance their operation thoroughly. Various other benefits of advanced planning & scheduling software include:\r\n<ul><li> Improved delivery performance</li><li>Boosts in Profit</li><li>Reduction in inventory and cost</li><li>Six-month ROI</li></ul>\r\nImplementation of an advanced planning and scheduling system (APS) will take you and your manufacturing operation toward the next step of production efficiency and allow you to separate yourself from the competition and to widely increase capacity.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/APS_-_Advanced_Planning_and_Scheduling.png","alias":"aps-advanced-planning-and-scheduling"},"337":{"id":337,"title":"Sales","description":" Sales are activities related to selling or the number of goods or services sold in a given targeted time period.\r\nThe seller, or the provider of the goods or services, completes a sale in response to an acquisition, appropriation, requisition, or a direct interaction with the buyer at the point of sale. There is a passing of title (property or ownership) of the item, and the settlement of a price, in which agreement is reached on a price for which transfer of ownership of the item will occur. The seller, not the purchaser, typically executes the sale and it may be completed prior to the obligation of payment. In the case of indirect interaction, a person who sells goods or service on behalf of the owner is known as a salesman or saleswoman or salesperson, but this often refers to someone selling goods in a store/shop, in which case other terms are also common, including salesclerk, shop assistant, and retail clerk.\r\nIn common law countries, sales are governed generally by the common law and commercial codes. In the United States, the laws governing sales of goods are somewhat uniform to the extent that most jurisdictions have adopted Article 2 of the Uniform Commercial Code, albeit with some non-uniform variations.\r\nA person or organization expressing an interest in acquiring the offered item of value is referred to as a potential buyer, prospective customer, or prospect. Buying and selling are understood to be two sides of the same "coin" or transaction. Both seller and buyer engage in a process of negotiation to consummate the exchange of values. The exchange, or selling, process has implied rules and identifiable stages. It is implied that the selling process will proceed fairly and ethically so that the parties end up nearly equally rewarded. The stages of selling, and buying, involve getting acquainted, assessing each party's need for the other's item of value, and determining if the values to be exchanged are equivalent or nearly so, or, in buyer's terms, "worth the price". Sometimes, sellers have to use their own experiences when selling products with appropriate discounts.\r\nAlthough the skills required are different, from a management viewpoint, sales is a part of marketing. Sales often form a separate grouping in a corporate structure, employing separate specialist operatives known as salespersons (singular: salesperson). Selling is considered by many to be a sort of persuading "art". Contrary to popular belief, the methodological approach of selling refers to a systematic process of repetitive and measurable milestones, by which a salesman relates his or her offering of a product or service in return enabling the buyer to achieve their goal in an economic way.","materialsDescription":" <span style=\"font-weight: bold;\">What's the Difference Between Sales and Marketing?</span>\r\nSales and Marketing: two terms we often hear together when working with mid-size companies. In some ways, this is logical because the two need to work together. But in fact, Sales and Marketing are two very different functions and require very different skills.\r\nBusiness leaders know what Operations are; they make stuff. They know what Accounting is; they record and control the money. And they know what Sales do; they sell stuff. So if you are not making stuff, selling stuff, or recording the money—what is marketing and why do you need it?\r\nWhat's the difference between Sales and Marketing? To answer this question, let's define what Sales and Marketing are separately and how they support one another.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">What is Marketing? Aligning with Customers, Now and for the Future</span></span>\r\nA key job of Marketing is to understand the marketplace from the perspective of the customer looking back towards the company and helping lead the company where it should be in the future. Marketing’s job is to direct the organization toward the segments, or groups of customers and channels where the company can profitably compete. It should help the organization see how it needs to modify its product offerings, pricing, and communication so that it meets the needs of the distribution channel or end customers.\r\nMarketing also needs to convert the market understanding into tools and tactics to attract the market, build (often digital) relationships, and develop leads. Without Sales, Marketing efforts run short. Marketing directs Sales as to where they should be hunting and what ammo to use. Note, however, that if Marketing becomes a sales support function focused only on the now, the future can become lost.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Without Marketing, Sales Suffers</span></span>\r\nNot even the best hunter can bring home dinner if they are shooting blanks at decoys. Markets are constantly changing. The job of marketing is to stay ahead of the changes and help the hunters see where they should be hunting and provide them with the right ammunition. If Marketing is only focused on delivering the ammunition for today, nobody will see where the industry is moving or where the company needs to hunt next. This limits growth not only for Sales and Marketing but also for your entire organization.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Can You be Both Sales and Marketing?</span></span>\r\nIn all my years, working for companies that ranged from Fortune 100 to mid-size companies I have never met anyone who was really good at both sales and marketing. I have held the title of VP of Sales and Marketing, managing a 500 person sales and merchandising force. I was really a marketing person with sales authority. The skills required to focus on the now and the push of sales are different. In many ways, they are contrary to the skills of looking to the future and the customer perspective of marketing.\r\nEvery Sales organization feels they have a good understanding of their customers. But every Sales conversation with a customer has a sales transaction lurking in the background. Therefore, customers can never be completely open about their needs and want when talking to a sales person.\r\nFor a company to really grow, someone must have the job of looking out the window towards where the company needs to go in the future. For many companies, this is the job of the CEO and Sales hires someone to do some sales support and gives them a marketing title. But as companies grow, the job of CEO starts to become a full-time job in itself and the strategic role of Marketing gets short-changed. A study of mid-size companies by the University of Texas showed that companies that separated the roles of Marketing and Sales were much more likely to grow faster than the industry average.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Sales and Marketing: Today and the Future</span></span>\r\nSales need to be focused on the now. You can’t run a company unless your sales team is focused on bringing in today’s business. But you can’t really ask your Sales leaders where the company should go next and to develop the 18-month plan to get there without losing focus on today’s revenue. Besides, if your sales executive was really good at developing future-focused business strategies and tying that strategy to the plans and tools of marketing to make it happen, they would be a marketing person and not a now-focused sales person.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Sales.png","alias":"sales"},"339":{"id":339,"title":"Marketing","description":" Marketing is the study and management of exchange relationships. It is the business process of creating relationships with and satisfying customers. Because marketing is used to attract customers, it is one of the primary components of business management and commerce. Marketers can direct product to other businesses (B2B marketing) or directly to consumers (B2C marketing).\r\nRegardless of who is being marketed to, several factors, including the perspective the marketers will use. These market orientations determine how marketers will approach the planning stage of marketing. This leads into the marketing mix, which outlines the specifics of the product and how it will be sold. This can in turn, be affected by the environment surrounding the product, the results of marketing research and market research, and the characteristics of the product's target market.\r\nOnce these factors are determined, marketers must then decide what methods will be used to market the product. This decision is based on the factors analyzed in the planning stage as well as where the product is in the product life cycle.\r\nMarketing is defined by the American Marketing Association as "the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large". The term developed from the original meaning which referred literally to going to market with goods for sale. From a sales process engineering perspective, marketing is "a set of processes that are interconnected and interdependent with other functions of a business aimed at achieving customer interest and satisfaction".\r\nPhilip Kotler defined marketing as "Satisfying needs and wants through an exchange process", and a decade later defines it as “a social and managerial process by which individuals and groups obtain what they want and need through creating, offering and exchanging products of value with others.”\r\nThe Chartered Institute of Marketing defines marketing as "the management process responsible for identifying, anticipating and satisfying customer requirements profitably". A similar concept is the value-based marketing which states the role of marketing to contribute to increasing shareholder value. In this context, marketing can be defined as "the management process that seeks to maximise returns to shareholders by developing relationships with valued customers and creating a competitive advantage".\r\nIn the past, marketing practice tended to be seen as a creative industry, which included advertising, distribution and selling. However, because the academic study of marketing makes extensive use of social sciences, psychology, sociology, mathematics, economics, anthropology and neuroscience, the profession is now widely recognized as a science, allowing numerous universities to offer Master-of-Science (MSc) programs.\r\nThe process of marketing is that of bringing a product to market, which includes these steps: broad market research; market targeting and market segmentation; determining distribution, pricing and promotion strategies; developing a communications strategy; budgeting; and visioning long-term market development goals. Many parts of the marketing process (e.g. product design, art director, brand management, advertising, inbound marketing, copywriting etc.) involve use of the creative arts.","materialsDescription":"<span style=\"font-weight: bold; \">What the differences between B2B and B2C Marketing?</span>\r\nThe different goals of B2B and B2C marketing lead to differences in the B2B and B2C markets. The main differences in these markets are demand, purchasing volume, amount of customers, customer concentration, distribution, buying nature, buying influences, negotiations, reciprocity, leasing and promotional methods.\r\n<span style=\"font-style: italic; \">Demand:</span> B2B demand is derived because businesses buy products based on how much demand there is for the final consumer product. Businesses buy products based on customer's wants and needs. B2C demand is primarily because customers buy products based on their own wants and needs.\r\n<span style=\"font-style: italic; \">Purchasing Volume:</span> Businesses buy products in large volumes to distribute to consumers. Consumers buy products in smaller volumes suitable for personal use.\r\n<span style=\"font-style: italic; \">Amount of Customers:</span> There are relatively fewer businesses to market to than direct consumers.\r\n<span style=\"font-style: italic; \">Customer Concentration:</span> Businesses that specialize in a particular market tend to be geographically concentrated while customers that buy products from these businesses are not concentrated.\r\n<span style=\"font-style: italic; \">Distribution:</span> B2B products pass directly from the producer of the product to the business while B2C products must additionally go through a wholesaler or retailer.\r\n<span style=\"font-style: italic; \">Buying Nature:</span> B2B purchasing is a formal process done by professional buyers and sellers while B2C purchasing is informal.\r\n<span style=\"font-style: italic; \">Buying Influences:</span> B2B purchasing is influenced by multiple people in various departments such as quality control, accounting, and logistics while B2C marketing is only influenced by the person making the purchase and possibly a few others.\r\n<span style=\"font-style: italic; \">Negotiations:</span> In B2B marketing, negotiating for lower prices or added benefits is commonly accepted while in B2C marketing (particularly in Western cultures) prices are fixed.\r\n<span style=\"font-style: italic; \">Reciprocity:</span> Businesses tend to buy from businesses they sell to. For example, a business that sells printer ink is more likely to buy office chairs from a supplier that buys the business's printer ink. In B2C marketing, this does not occur because consumers are not also selling products.\r\n<span style=\"font-style: italic; \">Leasing:</span> Businesses tend to lease expensive items while consumers tend to save up to buy expensive items.\r\n<span style=\"font-style: italic; \">Promotional Methods:</span> In B2B marketing, the most common promotional method is personal selling. B2C marketing mostly uses sales promotion, public relations, advertising, and social media.\r\n<span style=\"font-weight: bold; \">What are marketing orientations?</span>\r\nA marketing orientation has been defined as a "philosophy of business management." or "a corporate state of mind" or as an "organization[al] culture". Although scholars continue to debate the precise nature of specific orientations that inform marketing practice, the most commonly cited orientations are as follows:\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Product</span></span>\r\nA firm employing a product orientation is mainly concerned with the quality of its product. A product orientation is based on the assumption that all things being equal, consumers will purchase products of superior quality. The approach is most effective when the firm has deep insights into customer needs and desires as derived from research and/or intuition and understands consumer's quality expectations and price consumers are willing to pay. Although the product orientation has largely been supplanted by the marketing orientation, firms practicing a product orientation can still be found in haute couture and arts marketing.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Sales</span></span>\r\nA sales orientation focuses on the selling/promotion of the firm's existing products, rather than developing new products to satisfy unmet needs or wants. This orientation seeks to attain the highest possible sales through promotion and direct sales techniques. The sales orientation "is typically practiced with unsought goods." One study found that industrial companies are more likely to hold a sales orientation than consumer goods companies. The approach may also suit scenarios in which a firm holds dead stock, or otherwise sells a product that is in high demand, with little likelihood of changes in consumer tastes diminishing demand.\r\nA 2011 meta-analyses found that the factors with the greatest impact on sales performance are a salesperson's sales-related knowledge (knowledge of market segments, sales presentation skills, conflict resolution, and products), degree of adaptiveness (changing behavior based on the aforementioned knowledge), role clarity (salesperson's role is to expressly to sell), cognitive aptitude (intelligence) and work engagement (motivation and interest in a sales role).\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Production</span></span>\r\nA firm focusing on a production orientation specializes in producing as much as possible of a given product or service in order to achieve economies of scale or economies of scope. A production orientation may be deployed when a high demand for a product or service exists, coupled with certainty that consumer tastes and preferences remain relatively constant (similar to the sales orientation). The so-called production era is thought to have dominated marketing practice from the 1860s to the 1930s, but other theorists argue that evidence of the production orientation can still be found in some companies or industries. Specifically, Kotler and Armstrong note that the production philosophy is "one of the oldest philosophies that guides sellers... [and] is still useful in some situations."\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Marketing</span></span>\r\nThe marketing orientation is the most common orientation used in contemporary marketing. It is a customer-centric approach that involves a firm basing its marketing program around products that suit new consumer tastes. Firms adopting a marketing orientation typically engage in extensive market research to gauge consumer desires, use R&D (Research & Development) to develop a product attuned to the revealed information, and then utilize promotion techniques to ensure consumers are aware of the product's existence and the benefits it can deliver. Scales designed to measure a firm's overall market orientation have been developed and found to be robust in a variety of contexts.\r\nThe marketing orientation has three prime facets, which are:\r\n<span style=\"font-style: italic; \">Customer orientation:</span> A firm in the market economy can survive by producing goods that people are willing and able to buy. Consequently, ascertaining consumer demand is vital for a firm's future viability and even existence as a going concern.\r\n<span style=\"font-style: italic; \">Organizational orientation:</span> The marketing department is of prime importance within the functional level of an organization. Information from the marketing department is used to guide the actions of a company's other departments.\r\nAs an example, a marketing department could ascertain (via marketing research) that consumers desired a new type of product or a new usage for an existing product. With this in mind, the marketing department would inform the R&D department to create a prototype of a product/service based on consumers' new desires.\r\nThe production department would then start to manufacture the product, while the marketing department would focus on the promotion, distribution, pricing, etc. of the product. Additionally, a firm's finance department would be consulted, with respect to securing appropriate funding for the development, production, and promotion of the product. Finance may oppose the required capital expenditure since it could undermine a healthy cash flow for the organization.\r\n<span style=\"font-style: italic;\">Mutually beneficial exchange:</span> In a transaction in the market economy, a firm gains revenue, which thus leads to more profits, market shares, and/or sales. A consumer, on the other hand, gains the satisfaction of a need/want, utility, reliability and value for money from the purchase of a product or service.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Societal marketing</span></span>\r\nA number of scholars and practitioners have argued that marketers have a greater social responsibility than simply satisfying customers and providing them with superior value. Marketing organizations that have embraced the societal marketing concept typically identify key stakeholder groups such as employees, customers, and local communities. Companies that adopt a societal marketing perspective typically practice triple bottom line reporting whereby they publish social impact and environmental impact reports alongside financial performance reports. Sustainable marketing or green marketing is an extension of societal marketing.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Marketing.png","alias":"marketing"},"341":{"id":341,"title":"Customer Service","description":" Customer service is the process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item. Customer service can take the form of in-person interaction, a phone call, self-service systems, or by other means.\r\nCustomer service is an important part of maintaining ongoing client relationships, which is key to continuing revenue. For this reason, many companies have worked hard to increase their customer satisfaction levels.\r\nMost successful businesses recognize the importance of providing outstanding customer service. Courteous and empathetic interaction with a trained customer service representative can mean the difference between losing or retaining a customer.\r\nWhen problems arise, customers should receive timely attention to the issue. Prompt attention to emails and phone calls is critical to maintaining good relations. Requiring customers to stand in long lines or sit on hold can sour an interaction before it begins.\r\nIdeally, customer service should be a one-stop endeavor for the consumer. For example, if a customer calls a helpline regarding a problem with a product, the customer service representative should follow through with the customer until the issue is fully resolved.\r\nThis may entail scheduling appointments with in-person repair personnel if the problem cannot be resolved on the phone, or transferring a call to skilled technicians in another department. Proactively following up with the customer to ensure that he or she is fully satisfied is another smart move.","materialsDescription":" What are customer service standards?\r\nCustomer service standards are an internal corporate set of rules governing the company's customer service activities, an algorithm for communicating with customers, and general standards for responding to unusual situations. The standard of customer service is an integral part of the corporate standard of the company.\r\nFunctions of customer service standards:\r\n<ol><li>To order. The client does not encounter problems, does not see them, which means that he is confident that all the staff without exception are professionals who know their business.</li><li>To control. It is difficult to assess and monitor the work of each manager if there are no clear criteria for evaluation. At the same time, the implementation of the sales plan cannot be the only parameter of the assessment; you need to know whether the manager of customer service standards adopted in this company adheres.</li><li>To adapt. Among other things, the availability of customer service standards simplifies the procedure.</li></ol>\r\nCustomer service standards are effective if the customer does not see the difference between the work of two (or more) managers, and sees only “proprietary” service, always the same, regardless of any external factors or circumstances. The customer service standard, which has been tested in practice, backed up by experience (perhaps even someone else's), created on the basis of analytical studies and recognized methods, can be called "gold". It allows you to increase profits, improve the image of the company, attract new customers.\r\nCustomer service standards are an important part of the company's brand. But, in addition, the standards are necessary and other units, in particular, the department to work with staff. Therefore, their development must take into account the needs of all interested services of the company.\r\n<span style=\"font-weight: bold; \">What is the purpose of introducing customer service standards in the company?</span>\r\nThe objectives of implementing the standards are as follows:\r\n<ul><li>For employees with experience: minimize the number of erroneous and unnecessary actions. The result of this will be saving time of each employee (no errors - no need to spend time correcting them). And, as a result, increased productivity.</li><li>For novice employees: customer service standards allow you to transfer the necessary knowledge in the most concise manner and in a short time.</li><li>For the company: the abolition of dependence on the old-timers. Not all employees who have worked in the company for many years (or even since the day of foundation) are able to resist the so-called star disease. Having knowledge and experience, a person loses the ability to objectively evaluate his work, he begins to think that he is the best manager in the company. It can end very badly - in the event of dismissal, such an employee will take the base, and turn clients against the company. Standards for customer service are needed to ensure that all employees can be assessed on a single scale, based on the actual benefits they bring to the company, as well as the attitude of the employee to the company.</li><li>For the company: the uniformity of control activities of managers. Standards are unequivocal, exclude double interpretations, and therefore cannot cause controversy about the rightness of an employee or employer.</li><li>For managers: the standards of uniform customer service are the same for all managers, and this makes it possible to make the pay of each manager absolutely transparent and intelligible. Realizing that there will be no double interpretations, the manager may not be afraid that he will be paid less than expected - all his mistakes and achievements are immediately visible and understandable.</li></ul>\r\n<span style=\"font-weight: bold; \">The application of service standards allows you:</span>\r\n<ul><li>to develop a company style in dealing with clients;</li><li>to increase the effectiveness of the work of managers with new customers;</li><li>to bring the quality of communication with customers to a higher level;</li><li>to create a positive opinion of the company about the company, so that it can be recommended to its acquaintances, thus increasing the number of potential and then real customers;</li><li>to minimize conflicts between the manager and the customer;</li><li>to develop a technology for training newcomers;</li><li>to transfer the assessment of the work of the manager from the subjective to the objective, transparent and understandable to everyone;</li><li>to establish a procedure for controlling the work of personnel;</li><li>to increase the motivation of managers to work.</li></ul>\r\n<span style=\"font-weight: bold;\">Benefits of applying service standards</span>\r\n<ul><li>The accumulation of experience: the entire base focuses on the company, and not on the hands of managers, "old-timers." Thus, the departure of one or several “old” employees does not become a “natural disaster” for the company.</li><li>Motivation, analysis and control: customer service standards make it possible to develop a transparent scheme of managers' motivation based on a clear, almost mathematical analysis of their work. The sales process is optimized.</li><li>Setting goals. With the help of standards, the company has the ability to set clear, reasonable plans. This allows you to keep the atmosphere in the team friendly and stable, and the lack of "muffled" tasks - to increase the loyalty of managers to the company.</li><li>Standards of customer service is a fairly mobile system that allows you to immediately detect errors in working with clients and quickly eliminate them. In addition, at any stage of working with a client, the head of the sales department can intervene in the process, noticing an error in the work of the manager, and even be proactive in order to prevent an error to which the manager is heading.</li><li>Quick and easy start for beginners. Customer service standards are actually a knowledge base, collected, analyzed, and streamlined. Such information is easily transmitted and assimilated by beginners, which means that the beginner quickly gets to work and starts to make a profit. In addition, a newbie will not spoil relations with a client by awkward actions, since he already knows what to do in any conflict and problem situations.</li><li>Customer confidence. Customer service standards allow the latter to feel confident in the company - no matter where the customer is, he will always easily recognize “his” company by brand features and can be absolutely sure that in a small town they will be served as qualitatively as in a million-plus city, because that the company is well aware of their work. So, such a company can be trusted.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Customer_Service.png","alias":"customer-service"},"355":{"id":355,"title":"Payroll Accounting","description":"The accounting for payroll involves all aspects of paying compensation and benefits to employees. The outcome of this process is precise records regarding the expenses associated with all types of compensation, as well as timely payments to employees.\r\nThough some systems that incorporate more or less automatic payroll systems may not include all of these steps, the general process flow will apply to most payroll systems:\r\n<span style=\"font-weight: bold;\">Set up new employees.</span> Have new employees fill out payroll-specific information as part of the hiring process, such as the W-4 form and medical insurance forms that may require payroll deductions. Set aside copies of this information in order to include it in the next payroll.\r\n<span style=\"font-weight: bold;\">Collect timecard information.</span> Salaried employees require no change in wages paid for each payroll, but you must collect and summarize information about the hours worked by non-exempt employees. This may involve having employees scan a badge through a computerized time clock.\r\n<span style=\"font-weight: bold;\">Verify timecard information.</span> Summarize the payroll information just collected and have supervisors verify that employees have correctly recorded their time.\r\n<span style=\"font-weight: bold;\">Summarize wages due.</span> Multiply the number of hours worked by the pay rate for each employee, also factoring in any overtime or shift differentials.\r\n<span style=\"font-weight: bold;\">Enter employee changes.</span> Employees may ask to have changes made to their paychecks, usually to the number of tax exemptions or pension withholdings. You may need to record much of this prior to calculating taxes, since it impacts the amount of wages to which taxes are applied.\r\n<span style=\"font-weight: bold;\">Calculate taxes.</span> Use tax tables to determine the amount of taxes to be withheld from employee gross pay.\r\n<span style=\"font-weight: bold;\">Calculate wage deductions.</span> There may be a number of additional deductions to take away from employee net income, including deductions for medical insurance, life insurance, garnishments, and union dues. You must also track the goal amounts for these deductions, so that you stop deducting once the goal totals are reached.\r\n<span style=\"font-weight: bold;\">Deduct manual payments.</span> If manual payments have already been made to employees, such as advances, then deduct these amounts from the remaining net pay.\r\n<span style=\"font-weight: bold;\">Create a payroll register. </span>Summarize the wage and deduction information for each employee in a payroll register, which you can then summarize to also create a journal entry to record the payroll. This document is automatically created by all payroll software packages.\r\n<span style=\"font-weight: bold;\">Print paychecks.</span> Print employee paychecks using the information in the payroll register. You normally itemize gross wages, deductions, and net pay in a remittance advice that accompanies the paycheck.\r\n <span style=\"font-weight: bold;\">Pay by direct deposit.</span> Notify your direct deposit processor of the amount of any direct deposit payments, and issue remittance advices to employees for these payments.\r\n<span style=\"font-weight: bold;\">Issue paychecks.</span> Have a paymaster issue paychecks to employees, requiring employee identification if there are a large number of employees.\r\n<span style=\"font-weight: bold;\">Deposit withheld taxes.</span> Deposit all withheld payroll taxes and employer matched taxes at a bank that is authorized to handle these transactions.\r\nPayroll administration is one of the most important business processes your company performs, yet one of the most cumbersome and time-consuming daily activities. It doesn’t generate direct revenues, so keeping this process to a bare minimum in time and cost means savings and more efficiency to your business. This is why you need <span style=\"font-weight: bold;\">payroll software</span>, so you can focus on income-generating strategies and daily core tasks.\r\nPayroll management software can be classified by: deployment (cloud vs. enterprise), business size (small business vs. enterprise) and target market (general vs. industry-specific). There is another way to distinctly classify payroll software, one that may impact on your workflows.\r\n<span style=\"font-weight: bold;\">Integrated payroll management system.</span> Payroll, accounting and HRM have overlapping processes.; thus, often, payroll management is integrated as a module in accounting software, HRM or an organization-wide business system like ERP. It can be a standard feature or separately charged as an add-on. Integrated payroll management covers the core tasks like payroll processing, income tax calculations and paycheck printing.\r\n<span style=\"font-weight: bold;\">Dedicated payroll management.</span> These are standalone apps that go beyond core features of payroll and tax software with specialized functions as time-tracking & attendance, customized reporting, benefits management and even a tax planner. A good dedicated payroll application should easily integrate with other HRM and accounting systems. This type of payroll system is popular among payroll services and small businesses.<br /><br /><br /><br /><br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What are the must have features for a payroll software?</span></h1>\r\nThe essential part of any organisation is payroll. Every worker’s salary compensation is based on the payroll system. Now the features of payroll software are used to streamline and handle the payments of the employees. From automating several tasks such as depositing the salaries, to taking care of taxes, a payroll management software is highly helpful. \r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integrated Accounting.</span> The human resources team and the accounting department can save time for managing every payroll detail manually. Thus, payroll programs can eliminate the scope of miscalculation and placement of the critical data in a wrong file. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Recording Files and Payslips.</span> The software can generate reports including leave summary, salary benefits, and salary statements. By using the digital platform, the software can print payslip. Moreover, you can even download and print the regulatory payroll. Acting as the sole repository of employment record and document, this software can be handy for any business. This software includes essential features like experience letter, organisational chart, employees profile, occupational safety and tax, and offer letter.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting in Payroll Processing Software. </span>Through the software, you can customise the report criteria and follow the reporting tasks taken care of:<br /><ul><li>Timesheet reports</li><li>Balancing audit reports</li><li>Wage and liability audit-related reports</li><li>Unemployment wage reports</li></ul>Several reports and inquiry output formats which include email, XML, text file and printed report. As different teams use the reports, the software can restrict the allocation of essential resources. The features make the best out of the reporting operation. Before purchasing the software, you need to make sure that the essential reporting functions are available in your software.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Keeping Track of Earning.</span> One of the best payroll software features is that it manages the earnings of the employees. </li></ul>\r\n<br /> \r\n<ul><li><span style=\"font-weight: bold;\">Tax Management Done Easily.</span> The features of the payroll software solutions execute the task of tax filing and computing. With the features the employee taxes are filed within the deadline. This way, the chances of facing penalties are avoided. The payroll program software stores pay calculating records every hour. It also pays attention to tax benefit purposes.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Depositing Directly to Account.</span> One of the best features of payroll soft is that the payroll is deposited to the bank account directly. The software saves huge expense on the annual supplies and processing. It can also take care of any fraudulent activities related to the employee’s salary. The funds are transferred within no time directly from the company account to the employee account.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Customisation at its best.</span> Among all the key features personalisation plays an integral role. Through customising every check and form, the whole system of payroll software is managed. You can customise the tables and menus here. You can also customise the reports, screens, and fields to offer the best kind of service. The software can print logos of the organisation for attaching them to the reports and checks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">High Level of Security.</span> The primary security feature required in the software is that the database encryption. For restricting the highly valued resources like the tax files, employee personal details, and payroll information, the software has password protection. With the comprehensive audit trails, the security feature also focuses on the control access. This takes care of sensitive information to the highest degree. The addition of record level security can save the company form fraud cases at an optimal level.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Know about Streamlining.</span> The worker can get access to the records or printed pay stubs through the automatic generation of the payroll system. There is an option for getting in touch with the third-party administrator and track in-house bookkeeping.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Zero Error, High Level of Accuracy.</span> The best thing about payroll automation software is that every work is carried out by following a high level of skill. By installing the latest updates on the application, the features of payroll software remain upgraded. And the system does not have to pay the price of manual error. With the help of soft, there is less chance of human error. Also, the tax forms are pre-filled following the worker’s payroll details. The unbiased third-party app can keep the records up-to-date every hour even if you outsource the operations.</li></ul>\r\n<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Payroll_Accounting.png","alias":"payroll-accounting"},"359":{"id":359,"title":"Order Management","description":" Order management is the administration of business processes related to orders for goods or services. Order management is the order-to-cash sales process that sits at the heart of any goods-based B2C and B2B company. Put simply, it’s the end-to-end cycle of receiving and processing a customer order through to fulfillment. \r\nOrder management is not conducted in isolation; it relies upon almost every department in a company: from a customer service team to the warehouse staff, the accounting department through to delivery partners. When mastered effectively, order management ensures a business’s workflow runs smoothly by establishing efficient processes to keep it moving forward; maintaining customer satisfaction and protecting a company’s reputation.\r\nOrder management involves a series of interconnected touchpoints and stakeholders who work collaboratively together to enable customers to order the right products, for the right price and receive them at the right time. The order fulfillment system (as it is also known) not only secures that order-to-cash (O2C) processes run smoothly, but also gives businesses the opportunity to build customer profiles and keep track of inventory volume and sales records.\r\nWhen scaling your business, it’s important to automate and streamline this process — otherwise, you’ll eventually be overwhelmed by the sheer number of orders coming in. An ordering system gives you a one-stop shop to view and manage all customer orders in one place.\r\nSome systems offer a two-way sync that makes sure order information is passed between your order management system and your ecommerce platform while providing you with visibility into the entire process. This can help automate the flow of sales order information to every piece of the supply chain. That means you can track the entire journey of a customer order, from the “Buy” button to delivery — and even returns.\r\nOrder processing is the process or work flow from order placement to delivery. This is a key element of order fulfillment, where reliability and accuracy lead to customer satisfaction. Steps in order processing include picking, sorting, tracking and shipping. Order processing can range from manual (hand written on an order log sheet) to highly technological and data driven (through online orders and order processing software) depending on the operation.\r\nIn order to establish a fast-moving, cost-effective and accurate order management cycle, both B2C and B2B companies are choosing to use an integrated and responsive order management system (OMS). The OMS integrates directly with a business’s ERP and is set up to work alongside the human workforce in order to obtain the most productive and profitable order management cycle possible.\r\nAn integrated order management system may encompass these modules:\r\n<ul><li>Product information (descriptions, attributes, locations, quantities)</li><li>Inventory available to promise (ATP) and sourcing</li><li>Vendors, purchasing, and receiving</li><li>Marketing (catalogs, promotions, pricing)</li><li>Customers and prospects</li><li>Order entry and customer service (including returns and refunds)</li><li>Financial processing (credit cards, billing, payment on account)</li><li>Order processing (selection, printing, picking, packing, shipping) </li></ul>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What is OMS software?</span></h1>\r\nAn order management system is a software system that facilitates and manages the execution of trade orders. An order management system is any tool or platform that tracks sales, orders, inventory, and fulfillment as well as enables the people, processes, and partnerships necessary for products to find their way to the customers who bought them. \r\nAn order processing system software should provide one centralized place to manage orders from all sales channels. Centralizing this in one system is critical to delivering a superior customer experience by providing order status, on-time deliveries and meeting customer expectations for buy, fulfill and return anywhere. \r\nThe right solution gives you a foundation for consistent and seamless execution across all customer, financial, inventory and supply chain touch points that drives customer satisfaction, repeat business and long-term loyalty. Additionally, order management systems can improve sales visibility and reduce delays and back orders by giving you a single view of demand, inventory and supply.\r\nAn effective order management system software lets you seamlessly orchestrate the fulfillment of products and services across virtually all your customer touch points. Without a centralized order management system, realizing a comprehensive view of demand, transactions and customers across all channels and fulfillment locations can be extremely difficult.\r\nOrder management software equips you to think beyond the inventory on hand to focus on what's available to promise to your customers. It eliminates costly and rigid inventory segmentation across channels and business units with a single, real-time, consolidated view of inventory across the enterprise, from your suppliers and manufacturing facilities to your warehouse and stores.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How to choose the right OMS software?</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Define your system objectives and priorities of each.</span> By doing so and discussing with your internal stakeholders, you’ll clearly understand features that are “absolute requirements” vs. ones that are “nice to have.” Don’t forget to factor in scalability and future thinking.</li><li><span style=\"font-weight: bold;\">Draft a request for proposal (RFP)</span>. This will help your team get organized and both you and the vendor(s) understand the technical requirements and limitations of the system you’re hoping to implement. Don’t forget to include order volumes, number of SKUs, current vendor landscape, existing software, hardware, and networks, a timeline for the systems acquisition process, and details on training & enablement.</li><li><span style=\"font-weight: bold;\">Research systems options</span>. It’s unlikely that you’ll find an ideal fit for your business with your first contact (but how amazing would that be), so compile a list of 4-6 vendors to evaluate and reach out to for demos or trails. </li><li><span style=\"font-weight: bold;\">Review trade-offs.</span> It’s unlikely you’ll find a vendor that is a 100% fit and your final selection will be based on a number of trade-off criteria. Feature & function alone shouldn’t be your sole selection criteria as you’ll want to take into account the entirety of the business relationship you’re getting into.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How do your customers benefit from an online order management system?</span></h1>\r\nAn online ordering software doesn’t just benefit you, though. It also benefits your customers. The system will give them a quick, convenient, and 24/7 way to place orders without having to call or email your staff, or fill out old-fashioned Excel or Word order forms. They'll have instant, online updates on the status of their orders, and they’ll have greater confidence that their orders will arrive on-time and with the correct items. An online order management system also makes your company look more professional in the eyes of your customers.Here are three ways they benefit:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">They can place orders on their schedule.</span> Between managing employees, servicing customers, and marketing their business, most business owners are working on a very tight schedule. Taking the time to call or email your sales staff or meet with a sales rep can be challenging. Using an online product ordering system that allows customers to log on at their convenience and quickly choose the items they want to order goes a long way for customer service. If they place the same order on a regular basis, they can use a reorder feature which duplicates previous orders. The whole process takes a matter of seconds. So alleviate this challenge by implementing a system that allows your customers to place an order anytime.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">They can check their order status at any time.</span> One of the biggest challenges a business faces is managing their inventory. On one hand, they want to have enough inventory available to service their customers. On the other hand, they don’t want to have inventory piling up on their shelves. There’s a critical need to know with confidence when inventory will arrive.</li></ul>\r\n\r\n<ul><li> <span style=\"font-weight: bold;\">They have a higher probability of receiving the correct order in a timely manner. </span>Nothing will erode your customers' trust more than making errors on their shipments and invoices. If it happens once, that may be forgiven as a simple mistake. However, if it happens repeatedly, your customer is likely to start looking for alternative options. An online order management system with warehouse integration can send the order directly to your third party warehouse. This reduces the probability that an error will be made. The less people who handle the order information, the lower the likelihood for human error.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Order_Management.png","alias":"order-management"},"361":{"id":361,"title":"Financial Performance and Strategy Management Applications","description":" Strategic financial management means not only managing a company's finances but managing them with the intention to succeed—that is, to attain the company's goals and objectives and maximize shareholder value over time. However, before a company can manage itself strategically, it first needs to define its objectives precisely, identify and quantify its available and potential resources, and devise a specific plan to use its finances and other capital resources toward achieving its goals.\r\nStrategic financial management is about creating profit for the business and ensuring an acceptable return on investment (ROI). Financial management is accomplished through business financial plans, setting up financial controls, and financial decision making.","materialsDescription":" <span style=\"font-weight: bold;\">What is financial performance management?</span>\r\nAlso known as corporate performance management, financial performance management refers to the ways that a company manages and monitors financial results across an organization. The primary purpose of financial performance management is to compare actual results to budgets and forecasts and make adjustments accordingly. The result? Companies are better equipped to meet their business goals.\r\nVentana Research describes financial performance management as a specific set of capabilities that includes "defining their company's key performance indicators, formulating strategic plans and forecasts, handling performance reporting, and increasing finance operational efficiency and execution company-wide.”\r\n<span style=\"font-weight: bold;\">What is financial performance management software?</span>\r\nFinancial performance management software, also known as corporate performance management software, streamlines financial management processes. This software connects budgeting, planning, close, consolidation, reporting, and disclosure to a single data source. It enables users to complete these tasks in one software system, as opposed to many separate systems.\r\nIn essence, financial performance management software consolidates information, formats it to meet compliance requirements, and provides automated tools that enable finance to create regulatory reports and disclosures. In addition to a central data repository and workflow tools, financial performance management software has features to create, manage, validate, and publish financial statements and reports. Best-in-class financial performance management software even has a robust suite of communication tools that foster collaboration and improve audit controls.\r\n<span style=\"font-weight: bold;\">What are the benefits of corporate performance management?</span>\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies become more agile when faced with unexpected business events.</span> With features like KPI dashboards, real-time data, and responsive plans that change as actuals do, CFOs and finance executives can understand what’s happening and take action faster.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies make better decisions.</span> CPM systems often have automated features like scenario modeling, rolling forecasts, and what-if scenarios analysis. Using these in combination with a single version of automated data, executives can better analyze performance, respond to change, and make more informed decisions.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies focus on analysis.</span> Using corporate performance software, users spend less time on manual tasks like data collection and data entry. Instead, they can focus their time on value-added activities like analyzing profitability, reducing costs, business partnering with executive decision-makers, and developing a strategy.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies interpret large amounts of data quickly.</span> CPM as we know it is evolving. Once CPM was purely financial management. Today, organizations are sitting on a treasure trove of information, that if adequately managed, could provide telling insights about the state of business and the direction decision-makers should take next. Modernized CPM solutions help financial users identify these underlying trends, unearth insights, and interpret large amounts of data quickly.\r\n<span style=\"font-weight: bold;\">Corporate performance management aligns the entire organization, from corporate to subsidiaries to divisions to LoBs, departments, and individual contributors all in a single solution.</span> CPM software aligns every part of the organization to a central data source, so collaborators make all decisions, create reports, and perform analysis with financial truth top of mind and with finance at the heart of every decision.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Financial_Performance_and_Strategy_Management_Applications.png","alias":"financial-performance-and-strategy-management-applications"},"371":{"id":371,"title":"Compensation Management","description":" Compensation management is a critical part of talent management and employee retention. It uses financial and nonmonetary benefits to attract recruits, reduce turnover, spur performance and boost employee engagement. It is responsible for ensuring that salary and bonuses remain competitive and benefit programs change with the needs of the workforce. The people in this role not only work with data but are also keen to understand the complexity of benefits administration.\r\nCompensation management software is standard in human capital management software suites. It is used to budget employee salaries and provides information about how salary changes with a job role. Although HR has charge of compensation management systems, it can be accessed by managers in a firm.\r\nThe software is typically configured to give supervisors a departmental view of the employee data they need to make salary offers, the issue raises and grant bonuses. An employee's performance management data may be displayed along with compensation information.\r\nEnsuring that salaries are competitive is a major benefit of compensation management systems. Compensation data that's in tune with the market gives hiring managers critical data they need when making an offer to a candidate. This applies as well to raises and bonuses to the incumbent workforce. Employees today have opportunities to find out about their peers' salaries and benefits. A good compensation management system is alert to the market, and this can help motivate employees and reduce turnover.\r\nCompensation management requires the use of external data. Managers gather salary market data by industry, company size, job role and geography. They can use government data, information from publicly available sites that gather user reported salary data, as well as purchase data from third-party firms that conduct ongoing surveys of salary and benefits.","materialsDescription":" <span style=\"font-weight: bold; \">Why is Compensation Management so important?</span>\r\n<ol><li>Compensation management makes a company vigilant. It drives managers to be on the lookout for star performers who must be given rewards for their efforts, which ultimately decreases the risk of losing a valuable employee.</li><li>It is positive reinforcement. Yes, money doesn’t make the world go round and if line managers are not friendly, helpful and supportive retention is difficult. But cash prizes and consistent monetary perks in conjunction with a great work environment allow companies to grow by leaps and bounds through motivated, hard-working employees.</li><li>Compensation management enhances the company’s reputation. When workers are satisfied with their monetary and intangible rewards, they attract better prospects for vacant positions, bringing new, fresh talent to the organization.</li></ol>\r\n<span style=\"font-weight: bold;\">Benefits of Compensation Management for your Organization</span>\r\n<ul><li>One of the most significant benefits associated with compensation management is that it helps the organization achieve employee satisfaction. A happy employee will be more productive while contributing to the overall profit of the business. This makes employees realize that they are getting equal returns for the time and effort they are dedicating to the organization. The practice of compensation management exerts a positive impact on the employees by influencing them to perform better and increasing their overall efficiency.</li><li>This stabilizes the labor turnover rate as employees get compensated for their work at a competitive market rate. They do not feel the need of leaving the organization. It can then be concluded that compensation management helps to increase the loyalty of the employees towards the organization.</li><li>Compensation management is an important aspect of the job evaluation process. It augments the whole process by setting up standards for the company that are realistic as well as achievable, as far as the compensation practices of the organization are concerned.</li><li>It is a practice which helps to improve the relationship of the company with the labor union, as it allows the compliance of different labor laws and acts. If the organization is following the compensation practices same as that of the market, there will be no dispute to settle between them and the labor union.</li><li>It helps the professional growth of employees, as their efficiency increases, when there is a reward present for achieving a certain level of production. This also means that the deserving employees are fairly compensated for the efforts they are putting into their work, thus helping the organization to retain the best talent.</li><li>Compensation Management is the practice that if followed properly, will turn the organization into a hub of talent. This means that more human capital will get attracted to the company when they will view the compensation package that it will be offering. Also, the organization must keep in mind that monetary rewards are not something that only derives the motivation of the workforce. The overall compensation package must also include the non-monetary rewards, where the employees should be appreciated for the effort they are putting in their work. Therefore, the organization must ensure that its compensation package is based on monetary as well as non-monetary rewards.</li></ul>\r\n<span style=\"font-weight: bold;\">How to Manage Compensation</span>\r\nVery small businesses may use multiple spreadsheets to track and calculate different aspects of their employees’ compensation. This isn’t an efficient system, but when you only have a few employees, it may suit your needs. However, as your business grows and you hire more staff, your old spreadsheets just won’t do the job anymore.\r\nSpreadsheets take a lot of time to update. For a growing workforce, they can become unmanageable. When employee data is spread between multiple sheets, finding and tracking information is time-consuming and you could misplace important data.\r\nIn some cases, the compensation data that gets misplaced can have serious, negative impacts on your business. For example, if your new employee is mistakenly not added to your benefits plan and then they become seriously injured, they won’t have any coverage. This is devastating for the affected employee and can damage morale for the rest of the team.\r\nThis is why businesses turn to compensation management software as they grow. With this software, all the information your HR department needs are in one place. Since the information is in one place, you can quickly and efficiently analyze your employees’ compensation and make any necessary changes.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Compensation_Management.png","alias":"compensation-management"},"373":{"id":373,"title":"Workforce Management","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Workforce_Management.png","alias":"workforce-management"},"415":{"id":415,"title":"Mobile Enterprise Applications","description":"The term <span style=\"font-weight: bold; \">enterprise mobile application</span> is used in context of mobile apps created/brought by individual organizations for their workers to carry out functions required to run the organization.\r\nAn enterprise mobile app belonging to an organization is expected to be used by only the workers of that organization. The definition of enterprise mobility apps do not include the mobile apps that an organization create for its customers or consumers of the products or services generated by the organization. \r\nProviders of mobile enterprise application solutions create and develop apps for individual organizations that can buy instead of creating the apps themselves. Reasons for Organizations buying the apps include time and cost savings, technical expertise. Today Enterprise Mobility is playing track role for enterprise transformation.\r\nCompanies are rapidly incorporating mobile applications into their larger IT strategies, allowing them to grow their mobile presence further. Big data, the Internet of Things (IoT), and machine learning are all propelling this growth.\r\nNeed for enterprise mobility applications arose with mobile devices becoming essential in the day to day life and with employees using mobile devices for business purposes. This lead companies to adapt to either Bring Your Own Device (BYOD) or Corporate Owned, Personally Enabled (COPE) approach for Enterprise Mobility. BYOD is making significant progress in the business world, with employees using their own technology at work.\r\nOrganizations having their internal mobile teams develop the apps internally and deploy them. However, some organizations go for enterprise mobile app development company with wide experience in creating Mobile strategies and deploying the apps for Medium to Large Scale Enterprises. These companies provide options for Pre built and custom built turn-key suite of apps. ","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What are corporate mobile apps?</span></h1>\r\nConventionally, corporate mobile applications can be divided into several groups.\r\n<ul><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">The first group</span></span> is applications designed only for work. Their main goal is to reduce company costs, optimize business processes, and, as a result, increase profits. Another option is an application to increase the efficiency of the analytical department, giving its users the opportunity to improve monitoring of the market, competitors, quickly collect and process data on prices, points of sale of goods, etc.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">The second group</span></span> is applications that integrate work and communication. These include corporate social networks, so popular recently. Created in the image and likeness of social networks familiar to everyone, they successfully combine work functionality and allow employees to communicate with each other, create personal pages, workgroups, communities, keep blogs, receive news about the company, share important files, create a common information base and use it at any time. </li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">The third group</span></span> is applications for monitoring remote employees. Office workers are easy to control: most of the day they are at their workplace, and if necessary, you can organize a system of electronic passes. Remote employees are left to their own devices - it’s very difficult to check whether they arrived at the site on time and reached at all, how many points they visited in a day, and whether they used company materials and equipment to fulfill “left” orders. </li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">The fourth group</span></span> is Service Desk and Help Desk, designed to automate the processing of client requests while providing technical support to users of IT departments. Most of these systems are online, because it is important for the user to solve the problem as quickly as possible. With their help, you can provide customer support directly from your mobile device. Applications provide an opportunity in the background to access the list of applications, view in detail individual applications, make changes to them, respond and work with comments.</li></ul>\r\n<h1 class=\"align-center\">Top 5 enterprise mobility app features you must know</h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Centrally Moderated and Strongly Secured Data Infrastructure.</span> Security must never be at bay when it comes to enterprise mobility apps. In the age of information, data is undoubtedly the most valuable commodity, losing which can result in a massive loss for business enterprises. Data sharing done via enterprise mobility apps or solutions need to be monitored. Construct a centrally moderated and highly secure (multi-level security) infrastructure for enterprise mobility solutions. This approach enhances trust and ensures that critical business data remains safe always.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Automation of Processes.</span> Automation is the main factor behind the adoption of enterprise mobility in the core business processes by the organizations. Businesses aim to streamline their operations with minimal human intervention and cut back on time/cost. The number of device usage in the enterprise domain is increasing year-after-year. The growth showcases the seriousness of organizations to adopt top enterprise mobile apps for enhancing automation and processes for better efficiency. </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Real-Time Analytics and Connectivity.</span> The integration of enterprise mobility applications in the existing system leverages the technology benefits for seeking better insights into the ongoing processes. Every enterprise app must have cognitive analytical capabilities to succeed. Modern organizations have to manage thousands of procedures, offerings and deal with hundreds of stakeholders at any point in time. In case of such massive data overloads, every enterprise aims to have a real-time data analysis to make better decisions for growth in the future.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Incredible User Experience. </span>An enterprise mobility app must deliver an intuitive user experience. Not only should it focus on making the functionality better, but also on offering the best experience to the users. This step, in turn, will boost app adoption within the enterprise, fulfilling the organization’s aim for automation. The app must contain futuristic features such as in-app notifications, multi-platform support, offline functionality, etc., to offer an incredible user experience. <br /><span style=\"font-weight: bold; \">Event-Driven Approach. </span>Event-driven approach and architecture is the main differentiator, which fuels digital business transformation. This approach mainly revolves around the delivery of solutions that fulfill organizational objectives by offering rapid response to specific events. Moreover, the event-driven approach aims to transform the task flow based on particular circumstances. Businesses would be able to leverage dynamic opportunities to the maximum potential and provide real-time solutions by choosing the event-driven approach for their enterprise mobility applications. </p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Mobile_Enterprise_Applications.jpg","alias":"mobile-enterprise-applications"},"417":{"id":417,"title":"Product Life-Cycle Management Applications","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Product_Life_Cycle_Management_Applications.png","alias":"product-life-cycle-management-applications"},"421":{"id":421,"title":"Digital Commerce Applications","description":"E-commerce is the activity of buying or selling products on online services or over the Internet. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.\r\nModern electronic commerce typically uses the World Wide Web for at least one part of the transaction's life cycle although it may also use other technologies such as e-mail. Typical e-commerce transactions include the purchase of online books (such as Amazon) and music purchases (music download in the form of digital distribution such as iTunes Store), and to a less extent, customized/personalized online liquor store inventory services. There are three areas of e-commerce: online retailing, electric markets, and online auctions. E-commerce is supported by electronic business.\r\nE-commerce businesses may also employ some or all of the followings:\r\n<ul><li>Online shopping for retail sales direct to consumers via Web sites and mobile apps, and conversational commerce via live chat, chatbots, and voice assistants;</li><li>Providing or participating in online marketplaces, which process third-party business-to-consumer or consumer-to-consumer sales;</li><li>Business-to-business buying and selling;</li><li>Gathering and using demographic data through web contacts and social media;</li><li>Business-to-business (B2B) electronic data interchange;</li><li>Marketing to prospective and established customers by e-mail or fax (for example, with newsletters);</li><li>Engaging in pre-retail for launching new products and services;</li><li>Online financial exchanges for currency exchanges or trading purposes.</li></ul>","materialsDescription":" <span style=\"font-weight: bold; \">5 Reasons Why E-commerce Is So Important For Your Business</span>\r\nFrom startups to small businesses right through to huge brands, there are a huge number of companies that can benefit from their own e-commerce website, where they can sell their own products or services. In today's competitive and convenience-focused society, no longer do consumers want to venture to the high street in order to buy items, instead, consumers want to shop from their own homes, making e-commerce a flexible solution for both businesses and buyers.\r\nIf you’re still on the fence about launching an e-commerce store then look no further, here are the top 5 reasons e-commerce is so important for your business and just how you can benefit from moving online this year!\r\n<span style=\"font-weight: bold; \">Can Broaden Your Brand</span>\r\nE-commerce is an ideal way you can take your brand from a traditional brick and mortar store to an innovative, well-loved brand. By offering great products 24 hours a day along with online customer service, blogs and social media, no longer is your business one singular store, with an online presence your business can be the home of your products and the general home of your business, allowing you to fully expand your product ranges without having to worry about moving locations or worrying about not being able to expand your business.\r\n<span style=\"font-weight: bold; \">It’s More Convenient</span>\r\nAn online store is available all day, every day meaning your customers can visit your store at all times, no matter what their schedule might be. These days people don’t always have the time to physically go shopping, instead more and more people are choosing to shop online to find the items they want or need and if your business can offer this for your customers there’s no you shouldn't appeal to a wider range of customers all looking for a convenient and flexible experience.\r\n<span style=\"font-weight: bold; \">Increase Your Reach</span>\r\nDue to the internet’s accessibility, millions of people across the world can view your website at any time, meaning that for those looking to expand their businesses and reach out to a larger audience, you have many more opportunities to do so. Compare the number of people you can reach through a website to the amount you can reach through a high street store or local advertising, there’s no reason you shouldn’t look at taking your business online if you’re looking to improve your reach.\r\n<span style=\"font-weight: bold; \">Gives You Marketing Opportunities</span>\r\nYour website is one of the best marketing tools your business has, not only can the use of SEO when building your site lead to more chances of your business getting found in search engines, but a huge number of marketing techniques can also work alongside your website, including pay per click advertising, your social media marketing, and your email marketing, all of which can include links back to your website.\r\n<span style=\"font-weight: bold; \">Scalable</span>\r\nAs your business grows it’s very likely you’ll want to grow your product range and your target audience, as well as develop your business for customer requirements and consumer demand. An e-commerce site lets you scale your business accordingly, allowing you to add more lines, add more payment options and even grow when you choose to ship to, without having to worry about changing your location or moving to larger premises as you might with a brick and mortar store.\r\nE-commerce offers the business a whole range of opportunities, from marketing opportunities to increase your products ranges to generating more sales and with an optimized and well-developed website, you can not only achieve these goals but also offer your customers around the clock, convenient service, that can boost your business.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Digital_Commerce_Applications.png","alias":"digital-commerce-applications"},"595":{"id":595,"title":"iOS Software Development","description":"iOS is Apple’s mobile OS that runs on an iPhone, iPad, iPod Touch hardware. Apple provides tools and resources for creating iOS apps and accessories for these devices. As an iOS developer, you can program in native languages such as Swift or Objective-C or build cross-platform native applications using React Native (JavaScript) or Xamarin (C# & F#).<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">Developer Requirements.</span> To develop iOS apps, you need a Mac computer running the latest version of Xcode. Xcode is Apple’s IDE (Integrated Development Environment) for both Mac and iOS apps. Xcode is the graphical interface you'll use to write iOS apps. Xcode includes the iOS SDK, tools, compilers, and frameworks you need specifically to design, develop, write code, and debug an app for iOS. For native mobile app development on iOS, Apple suggests using the modern Swift programming language. It is important to note that Xcode only runs on Mac OS X and the only supported way to develop iOS apps. Like desktop software, iOS development software are designed using a range of programming languages and frameworks.<span style=\"font-weight: bold; \"></span>\r\n<span style=\"font-weight: bold; \">iOS software development kit. </span>Mobile iOS app creation software requires access to software development kits (SDKs) that provide an environment through which programmers can design and test code in a simulated mobile environment. Some iOS SDK essentials are the Cocoa Touch frameworks that include the UIKit, GameKit, PushKit, Foundation Kit, and MapKit. These frameworks and others allow you manipulate the iPhone or iPad camera, add voice interaction using SiriKit, explore music with MusicKit, expand viewing and listening via AirPlay 2, and even add iMessage Business Chat to your application. iOS 11 added the power of machine learning with Core ML and augmented reality (AR) experiences with ARKit.\r\n<p id=\"Beta_Testing\" style=\" color:#232f3e; \"><span style=\"font-weight: bold; \">Beta Testing.</span> <span style=\"font-weight: normal; \">Once you have built and tested (using XCTest framework or iOS Unit test) your app, you can invite users to your apps and collect feedback using TestFlight prior to deploying to the App Store. This is a good time for testing Push Notifications, data storage using Core Data, and making network calls to 3rd party APIs. To get going, you simply upload a beta build of your app, and use iTunes Connect to add the name and email of testers. <br /></span></p>\r\n<p id=\"Beta_Testing\" style=\" color:#232f3e; \"><span style=\"font-weight: bold; \">Cloud Testing.</span><span style=\"font-weight: normal; \">Testing your iOS app on real devices is critically important since the performance of the real device, different operating system versions, modifications made by manufacturer and carriers firmware may lead to unexpected issues with your app. Testing on real device gives you a more accurate understanding of how your users interact with your app. On the other hand, obtaining physical devices for testing is a logistical challenge. This is where cloud testing comes into play. With cloud testing, you can test your application on real devices that are accessible on the cloud. <br /></span></p>\r\n<p id=\"Beta_Testing\" style=\" color:#232f3e; \"><span style=\"font-weight: bold; \">Deployment.</span> <span style=\"font-weight: normal; \">Once you have built, tested, and beta tested your iOS app, you can deploy to the App Store. At this point, you must join the Apple Developer Program. As a member, you’ll get access to beta iOS app development software, advanced app capabilities, extensive beta testing tools, and app analytics.</span></p>\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What are the advantages of iOS App Development?</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">iOS is easy to use interface.</span> Apple’s iPhone becomes the dream of many smartphone users, providing high customer service and become a market leader for offering unmatched devices. You can attract your Apple users easily if an application will be created on a synchronized environment Apple’s platform. These special flexible User Interface of the features of the iOS app can make your business application more desirable and boost up their sales and earn maximum benefits.</li><li><span style=\"font-weight: bold;\">iOS has more security.</span> iOS platform offers its users stay safe from external threats which is the best part and advantage of this platform. While developing an app for the business, providing a powerful shield against malware, virus and other internet threats for app development of a business. iOS applications are secured applications, allows effortless transaction facilities app without spending more time on testing different devices.</li><li>For <span style=\"font-weight: bold;\">business</span>, there are multiple options available in the highly popular iOS app making software market, this is because important to attract new customers to increase sales and chance to empower your business in the global market. The web is not a safe place for so thanks to a well-developed iPhone app Development Company can increase their availability and protect your customer’s information. With an iOS mobile app, always been an attractive device to the public with constant acknowledgment from App Store and business can flourish on a regular basis.</li><li>iOS users are usually <span style=\"font-weight: bold;\">happy users,</span> an efficiently developed iOS app helps to promote your brand or your organization to enhance productivity with profitability services to reach your targeted audience. iOS application builds a strong relationship with customers and clients, and the great audience to deliver your product and solutions to achieve their goals. Better the application is, strong would be the relationship with the superior brand in consumer electronics.</li><li>iOS applications are <span style=\"font-weight: bold;\">innovation </span>and the latest technology used globally and this can help your business to expand the most secure way. With best iOS app development software is accepted globally, you may transforming traditional business processes in a modern way and find customers from every part of the world.</li></ul>\r\n<h1 class=\"align-center\">What is IDE?</h1>\r\nIDE is the acronym for Integrated Development Environment. This contains a set of tools, resources and programming essentials within itself. It helps software/web/ mobile app developers to create new programs. This is a comprehensive solution for creating software or mobile app independently. These resources make development, deployment and debugging processes very simple. Choosing an IDE for iPhone app development is dependent on the budget, kind of programming language you prefer, etc. There are so many functionalities in an IDE that gives you a lot of benefits for app development.\r\nThe IDE makes strategies and streamlines the development phase for your entire team. It has many tools for automation, programming, debugging, compiling and for interpretation. There are three general types of IDE available. They are cloud-based, software as a service (SaaS) type and installing on the server type. IDE for iOS application development software is preferred bycompanies to reduce development time and costs. It helps in accurate testing and easy coding. Integration is also possible with these IDEs. It is as simple as a word processing program used by developers to create robust mobile applications.<br /> ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_iOS_Software_Development.png","alias":"ios-software-development"},"597":{"id":597,"title":"Android Software Application","description":" Android software development is the process by which new applications are created for devices running the Android operating system. Google states that "Android apps can be written using Kotlin, Java, and C++ languages" using the Android software development kit (SDK), while using other languages is also possible. All non-JVM languages, such as Go, JavaScript, C, C++ or assembly, need the help of JVM language code, that may be supplied by tools, likely with restricted API support. Some languages/programming tools allow cross-platform app support, i.e. for both Android and iOS. Third party tools, development environments and language support have also continued to evolve and expand since the initial SDK was released in 2008. In addition, with major business entities like Walmart, Amazon, Bank of America etc. eyeing to engage and sell through mobiles, mobile application development is witnessing a transformation.\r\nAndroid was created by the Open Handset Alliance, which is led by Google. The early feedback on developing applications for the Android platform was mixed. Issues cited include bugs, lack of documentation, inadequate QA infrastructure, and no public issue-tracking system. In December 2007, MergeLab mobile startup founder Adam MacBeth stated, "Functionality is not there, is poorly documented or just doesn't work... It's clearly not ready for prime time." Despite this, Android-targeted applications began to appear the week after the platform was announced. The first publicly available application was the Snake game.\r\nA preview release of the Android SDK was released on November 12, 2007. On July 15, 2008, the Android Developer Challenge Team accidentally sent an email to all entrants in the Android Developer Challenge announcing that a new release of the SDK was available in a "private" download area. The email was intended for winners of the first round of the Android Developer Challenge. The revelation that Google was supplying new SDK releases to some developers and not others (and keeping this arrangement private) led to widely reported frustration within the Android developer community at the time.\r\nOn August 18, 2008, the Android 0.9 SDK beta was released. This release provided an updated and extended API, improved development tools and an updated design for the home screen. Detailed instructions for upgrading are available to those already working with an earlier release. On September 23, 2008, the Android 1.0 SDK (Release 1) was released. According to the release notes, it included "mainly bug fixes, although some smaller features were added." It also included several API changes from the 0.9 version. Multiple versions have been released since it was developed.\r\nOn December 5, 2008, Google announced the first Android Dev Phone, a SIM-unlocked and hardware-unlocked device that is designed for advanced developers. It was a modified version of HTC's Dream phone. While developers can use regular consumer devices to test and use their applications, some developers may choose a dedicated unlocked or no-contract device.\r\nAs of July 2013, more than one million applications have been developed for Android, with over 25 billion downloads. A June 2011 research indicated that over 67% of mobile developers used the platform, at the time of publication. Android smartphone shipments are forecast to exceed 1.2 billion units in 2018 with an 85% market share.","materialsDescription":" <span style=\"font-weight: bold;\">Where does Android come from?</span>\r\nIt comes from Google, who actually acquired Android in 2005 (no, Google didn't invent it). The search giant performs regular updates along with an annual major update.\r\nThe operating system is based on the Linux kernel – if you have friends who work in IT, you may have heard of it. This is the GNU / Linux operating system based structure, which is a unix type system (portable operating system, multitasking and multi-user). The Linux kernel is one of the most prominent examples of free software.\r\n<span style=\"font-weight: bold;\">Why does Android look different on each phone?</span>\r\nAndroid doesn't look different on every device, but it does have a number of different versions. Android is open-source, which means that manufacturers are free to customize the software and make it their own.\r\nThe 'purest' version of Android is often referred to as 'stock Android' and it's often preferred by the Android community: it's the original software as Google intended.\r\nOther user interfaces (UI) include Samsung's TouchWiz, Sony's Xperia, and Huawei's Emotion. See what they all look like in our Android UI comparison.\r\n<span style=\"font-weight: bold;\">What are the advantages of Android?</span>\r\nChoice. For example, if you want iOS, you have a choice of iPhone, iPhone or iPhone. If you go for Android there are stacks of great devices to choose from, from cheap and cheerful handsets to really impressive flagships. Those flagships are often cheaper than the equivalent Apple devices, too.\r\nAndroid’s choice isn’t just about hardware. It’s about everything else too. Android is incredibly easy to customize, both in terms of how it looks and how it works, and the various app stores aren’t as tightly controlled as its rivals’ stores, like Apple.\r\n<span style=\"font-weight: bold;\">What’s with the candy names?</span>\r\nEach new version of Android gets a code name based on consecutive letters of the alphabet. The most recent version is known as Marshmallow because it is the Android M release. Previous versions have included Lollipop, KitKat, Jelly Bean and Gingerbread.\r\n<span style=\"font-weight: bold;\">What’s the best thing about Android?</span>\r\nOptions, many options. With Android, you have hundreds of gadgets at your disposal, the cheapest, the most expensive and innovative market. Android is also incredibly customizable, both in their roles, as in his appearance. You can really make a unique mobile experience for yourself with this OS.\r\n<span style=\"font-weight: bold;\">What’s the worst thing about Android?</span>\r\nGetting updates. In many cases, manufacturers don’t seem to care about providing software updates for devices they’ve already sold you. Even when they do provide updates they take their sweet time about it. That’s why some consider rooting: you can download the updates yourself and apply them instead of waiting for the manufacturer to get around to it.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Android_Software_Application.png","alias":"android-software-application"},"598":{"id":598,"title":"Mobile Website Development","description":" Today, virtually no company can effectively conduct its business without having its own website. A site is not just the face of the company, which should be nice to look at, not an attribute of doing business, but an urgent need. If the company has its own website, then it:\r\n<ul><li>facilitates potential customers and partners access to information about themselves;</li><li>attracts the target audience from the Internet;</li><li>significantly increases market coverage;</li><li>increases brand awareness;</li><li>facilitates communication both with partners and with the target audience;</li><li>improves customer feedback;</li><li>increases customer loyalty.</li></ul>\r\nHowever, the main advantage of owning a website, of course, is that it helps to significantly increase sales, and, consequently, profit. In general, now having a website is almost a prerequisite for successful business development.\r\nComputers, smartphones, tablets, other mobile devices, and the Internet have penetrated all spheres of our lives. A variety of mobile devices are especially popular, and that is why it is no longer possible to limit oneself to a PC version of a site. The website version for the PC is bad for mobile devices, and this, as you might guess, negatively affects sales and profits. If the site is uncomfortable to use, then the potential client will not rack their brains, but simply use the services of competitors. The vast majority will not even try to find something on the site if it is not adapted for mobile devices.\r\nA separate mobile version of the site is a site specifically designed for mobile users. As a rule, a mobile version of a site is hosted on a dedicated subdomain.\r\nThe mobile version of the site, in most cases, is simply a greatly reduced version of the site for the PC. Only those functions that, according to the developers, maybe needed by those users who access the site with a smartphone or tablets, are left on the mobile site.\r\nThe mobile version of the site is good in that it does not depend on the main one, can be easily changed and edited, loads quickly is quite convenient for users, and also has the option of switching to the main version of the site.","materialsDescription":" <span style=\"font-weight: bold;\">What’s a mobile website?</span>\r\nMobile devices have transformed the way we live, putting the digital world at our fingertips 24 hours a day, wherever we are.\r\nThis means establishing your mobile presence is more important now than ever as you have the opportunity to put your business in the pockets of your consumers and create more meaningful interactions with your users. Almost 80% of people use smartphones to search the internet, so if your business is lacking a mobile website or app, you are missing out on a huge market opportunity.\r\nThere are two types of mobile development – responsive mobile sites and mobile applications. We build easy to use, intuitive and responsive mobile apps and websites, designed for optimization across all devices to keep you ahead of your competitors.\r\nA mobile website is a website with a responsive, fluid design, that is user-friendly on multiple devices and web browsers. A study conducted by Google and Galaxy in June 2015 found that 74% of Australians rely on their phones at least as much as they rely on desktops when searching for information, ideas or advice. This is when responsive design plays a huge role.\r\n<span style=\"font-weight: bold;\">Why do I need a mobile website?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Mobile traffic has taken over</span></span>\r\nAs mobile traffic has taken over desktop traffic in 2015, more and more people only browse the internet on mobile phones. This means that businesses now need to adopt a mobile-first approach to their online strategies.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Search engines are pushing for better UX</span></span>\r\nMobile users tend to have poor experiences on desktop websites. This is something that search engines such as Google have understood, and are putting initiatives in place to improve mobile web experiences. For example, Google released its mobile-friendly update in 2015 and is switching its search index to mobile-first.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Competitive advantage</span></span>\r\nWebsite owners now need to provide compelling experiences to their mobile users. This is something that is now vital in order to reach business goals and lead users to conversion. As a result, the fast adoption of a mobile strategy is a competitive advantage.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Mobile_Website_development.png","alias":"mobile-website-development"},"603":{"id":603,"title":"MacOS Development","description":" The key to great app development lies in having a solid foundation, ideally laid in having a good operating system, to begin with on which your app will stand on and initiate all its operations. For a long time, Windows was the dominating operating system of the nineties.\r\nWhy Should You Use Mac OS X in App Development? A reason for this system’s stagnation in progress is the brand’s fear in offending its corporate clients; therefore every tech change has to be introduced painfully slowly so as to be assimilated by its clients.\r\nApple, on the other hand, has slowly crept up and overtaken Windows and other operating systems primarily because they are not afraid of taking giant leaps. Their “it’s our way or the high way” approach to their operating system has enabled them to make significant improvements in their software, which other operating systems are almost incapable of attaining.\r\nMAC OS X software is essentially a two-layered system. Its impressive GUI sits on top of a UNIX core, and UNIX is notorious for its impressive security features. UNIX makes it’s nearly impossible to install a Trojan or a virus to the system unless the user gives it root access to the system by essentially typing in the admin password into the system.\r\nThe beauty of MAC OS X built-in firewall is that it operates out the box, while at the same time being highly flexible. While MAC users should ideally remain vigilant about foreign files and consequentially never allow them into the system by giving them an admin pass, they then do not need special software to block out these viruses.\r\nMAC OS interface is simple, you can pin as many apps as possible to dock at the bottom of your screen, plus they are always available to you. Besides this, you can run multiple desktops, make use of your iCloud chain to decipher your credit card information, share various files wirelessly through Airdrop, and still monitor the operating system via a set of in-built high-grade utility tools.\r\nThe system also has a rapid start-up resume time. All this is essentially made possible by MAC OS powerful stability. Even though systemic degradation is expected over time, as is the case with just about every operating system, the rate is significantly reduced on MAC products and freezing and crashing are not a common everyday occurrence as is the case with a few operating systems.\r\nMAC’s impressive reliability can be primarily attributed to the fact that the operating system was built from the ground up. Apple essentially controls the production of its software and hardware products from start to finish, and so every part of the system is designed and tested out to work cohesively together.\r\nThose who complain that Apple forces its consumers to use its proprietary software couldn’t be more misguided. MAC OS automatically recognizes and works well with other Apple products including iPads, iPhones, etc.","materialsDescription":"<span style=\"font-weight: bold;\">What is Mac OS X?</span>\r\nMac OS X is an operating system created by Apple for Mac computers (the first version was introduced in 2001), which replaced the then outdated Mac OS 9.\r\nThis is a POSIX-compatible system, that is, all Unix operations can be performed in it. Built on the basis of the XNU core with the Aqua graphical interface.\r\nStarting with version 10.8 it is called OS X.\r\n<span style=\"font-weight: bold; \">What are the advantages of macOS?</span>\r\n<span style=\"font-style: italic; \">Fewer virus attacks:</span>\r\nAs macOS is the second most used operating system and has fewer active users so it has fewer virus attacks also. The other reason for virus safety is its UNIX relationship which is more secure than Windows OS.\r\n<span style=\"font-style: italic; \">Good customer support:</span>\r\nMac users get a good response from their support team as compared to other operating systems. Apple has skilled engineers which help the user in fixing the issues in their hardware and software.\r\n<span style=\"font-style: italic; \">Similar GUI for all the products:</span>\r\nmacOS has the same graphical user interface (GUI) as found in other Apple products like iPhone and tablets. Users feel comfortable in using macOS if they shifted from other Apple products.\r\n<span style=\"font-style: italic; \">Performance and long life:</span>\r\nAs Apple makes both hardware and software so it’s hardware communication is very efficient and it improves performance. The operating system and hardware work great. Apple computer has a longer life than other computers. The battery timing of mac laptops is also longer.\r\n<span style=\"font-style: italic; \">Default apps:</span>\r\nIf you install Windows then it comes with pre-installed apps that slow down your computer e.g. Onedrive slows your computer. But this is not the case with macOS, it comes with powerful apps which don’t affect the performance of your system. Some of the pre-installed apps of macOS are iPhoto and iMovie.\r\n<span style=\"font-style: italic; \">Support NTFS and FAT:</span>\r\nmacOS support Windows file system formats including both NTFS and FAT.\r\n<span style=\"font-style: italic; \">Can run Windows:</span>\r\nYou can run the Windows operating system if you have macOS installed by using Bootcamp or parallels software.\r\n<span style=\"font-weight: bold; \">What are the disadvantages of macOS?</span>\r\n<span style=\"font-style: italic; \">Expensive:</span>\r\nThe minimum cost of a Mac PC is higher than $1000. You can get a good Windows PC at $1000 with more hardware specifications.\r\n<span style=\"font-style: italic; \">Fewer games and software:</span>\r\nMost game developers prefer to make games for the Windows OS because they have more percentages of users. Mac users have fewer games available. Also, mac computers have low graphics capability to run high graphics games. There is some software that is available for Windows and not available for mac users e.g. adobe premiere pro etc.\r\n<span style=\"font-style: italic; \">No hardware customization:</span>\r\nIf you buy any Mac computer/laptop then you cannot change its hardware parts like processor, graphics card, etc. For some mac computers, you can change hardware and RAM but it is not for all mac computers. It is also not possible to change other hardware accessories like internal computer parts, the only choice you have is to buy a new mac computer. On every major release of your operating system you have to change your computer else 50% of your operating system features not work.\r\n<span style=\"font-style: italic; \">Windows cannot read the macOS file system:</span>\r\nmacOS can read NTFS and FAT Windows format but Windows cannot read the macOS file system. You need to install 3rd party software in Windows to do so. Some other software like footnotes has compatibility issues while moving files from macOS to Windows.\r\n<span style=\"font-style: italic; \">Less hardware used:</span>\r\nThe new version of macOS computer supports fewer USB ports and they also not shipped with CD/DVD writer.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_MacOS_Development.png","alias":"macos-development"},"605":{"id":605,"title":"Java Development","description":" Java is a general-purpose programming language that is class-based, object-oriented, and designed to have as few implementation dependencies as possible. It is intended to let application developers write once, run anywhere (WORA), meaning that compiled Java code can run on all platforms that support Java without the need for recompilation. Java applications are typically compiled to bytecode that can run on any Java virtual machine (JVM) regardless of the underlying computer architecture. The syntax of Java is similar to C and C++, but it has fewer low-level facilities than either of them. As of 2019, Java was one of the most popular programming languages in use according to GitHub, particularly for client-server web applications, with a reported 9 million developers.\r\nJava was originally developed by James Gosling at Sun Microsystems (which has since been acquired by Oracle) and released in 1995 as a core component of Sun Microsystems' Java platform. The original and reference implementation Java compilers, virtual machines, and class libraries were originally released by Sun under proprietary licenses. As of May 2007, in compliance with the specifications of the Java Community Process, Sun had relicensed most of its Java technologies under the GNU General Public License. Meanwhile, others have developed alternative implementations of these Sun technologies, such as the GNU Compiler for Java (bytecode compiler), GNU Classpath (standard libraries), and IcedTea-Web (browser plugin for applets).\r\nThe latest versions are Java 13, released in September 2019, and Java 11, a currently supported long-term support (LTS) version, released on September 25, 2018; Oracle released for the legacy Java 8 LTS the last free public update in January 2019 for commercial use, while it will otherwise still support Java 8 with public updates for personal use up to at least December 2020. Oracle (and others) highly recommend uninstalling older versions of Java because of serious risks due to unresolved security issues. Since Java 9 (and 10 and 12) is no longer supported, Oracle advises its users to immediately transition to the latest version (currently Java 13) or an LTS release.","materialsDescription":"<span style=\"font-weight: bold; \">What is Java technology and what is its application?</span>\r\nJava is a programming language and computing platform that was first launched by Sun Microsystems in 1995. There are many applications and websites that do not work when Java is not installed, and the number of such websites and applications is increasing every day. Java is fast, highly secure, and reliable. From laptops to data centers, from game consoles to supercomputers used for scientific research, from cell phones to the Internet - Java is everywhere!\r\n<span style=\"font-weight: bold;\">What is the performance of Java?</span>\r\nPrograms written in Java have a reputation for being slower and taking up more RAM than those written in C. Nevertheless, the speed of execution of programs written in Java has been significantly improved with the release of the so-called JIT compiler in 1997-1998. in version 1.1, in addition to other language features to support better code analysis (such as inner classes, StringBuffer class, simplified logic calculations, and so on). In addition, the Java virtual machine was optimized - since 2000, the HotSpot virtual machine has been used for this. As of February 2012, Java 7 code is approximately 1.8 times slower than C code.\r\nSome platforms offer hardware runtime support for Java. For example, microcontrollers that run Java code on hardware instead of software JVMs, as well as ARM-based processors that support Java bytecode through the Jazelle option.\r\n<span style=\"font-weight: bold;\">What are the main features of Java?</span>\r\n<ul><li>Automatic memory management.</li><li>Advanced exception handling capabilities.</li><li>A rich set of I/O filtering tools.</li><li>A set of standard collections: array, list, stack, etc.</li><li>The presence of simple tools for creating network applications (including using the RMI protocol).</li><li>The presence of classes that allow you to perform HTTP requests and process responses.</li><li>Built-in language tools for creating multi-threaded applications, which were then ported to many languages (for example, Python).</li><li>Unified access to databases: at the level of individual SQL queries - based on JDBC, SQLJ; at the level of the concept of objects with the ability to store in the database - based on Java Data Objects (English) and Java Persistence API.</li><li>Generalization support (since version 1.5).</li><li>Support for lambdas, closures, built-in functional programming features.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Java_Development.png","alias":"java-development"},"607":{"id":607,"title":"C/C++ Development","description":" C++ is a general-purpose object-oriented programming (OOP) language, developed by Bjarne Stroustrup, and is an extension of the C language. It is therefore possible to code C++ in a "C style" or "object-oriented style." In certain scenarios, it can be coded in either way and is thus an effective example of a hybrid language.\r\nC++ is considered to be an intermediate-level language, as it encapsulates both high- and low-level language features. Initially, the language was called "C with classes" as it had all the properties of the C language with an additional concept of "classes." However, it was renamed C++ in 1983.\r\nC++ is one of the most popular languages primarily utilized with system/application software, drivers, client-server applications and embedded firmware.\r\nThe main highlight of C++ is a collection of predefined classes, which are data types that can be instantiated multiple times. The language also facilitates declaration of user-defined classes. Classes can further accommodate member functions to implement specific functionality. Multiple objects of a particular class can be defined to implement the functions within the class. Objects can be defined as instances created at run time. These classes can also be inherited by other new classes which take in the public and protected functionalities by default.\r\nC++ includes several operators such as comparison, arithmetic, bit manipulation and logical operators. One of the most attractive features of C++ is that it enables the overloading of certain operators such as addition.\r\nA few of the essential concepts within the C++ programming language include polymorphism, virtual and friend functions, templates, namespaces and pointers.","materialsDescription":"<span style=\"font-weight: bold; \"> Bjarne Stroustrup's FAQ</span>\r\n<span style=\"font-weight: bold; \">C is better than C++ for small projects, right?</span>\r\nNot in my opinion. I never saw a project for which C was better than C++ for any reason but the lack of a good C++ compiler.\r\n<span style=\"font-weight: bold; \">Is C a subset of C++?</span>\r\nIn the strict mathematical sense, C isn't a subset of C++. There are programs that are valid C but not valid C++ and even a few ways of writing code that has a different meaning in C and C++. However, C++ supports every programming technique supported by C. Every C program can be written in essentially the same way in C++ with the same run-time and space efficiency. It is not uncommon to be able to convert tens of thousands of lines of ANSI C to C-style C++ in a few hours. Thus, C++ is as much a superset of ANSI C as ANSI C is a superset of K&R C and much as ISO C++ is a superset of C++ as it existed in 1985.\r\n<span style=\"font-weight: bold; \">What is the difference between C and C++?</span>\r\nC++ is a direct descendant of C that retains almost all of C as a subset. C++ provides stronger type checking than C and directly supports a wider range of programming styles than C. C++ is "a better C" in the sense that it supports the styles of programming done using C with better type checking and more notational support (without loss of efficiency). In the same sense, ANSI C is a better C than K&R C. In addition, C++ supports data abstraction, object-oriented programming, and generic programming (see my books).\r\nI have never seen a program that could be expressed better in C than in C++ (and I don't think such a program could exist - every construct in C has an obvious C++ equivalent). However, there still exist a few environments where the support for C++ is so weak that there is an advantage to using C instead.\r\n<span style=\"font-weight: bold; \">Do you really think that C and C++ could be merged into a single language?</span>\r\nI think that it would be a very good thing for the C/C++ community if they were. That is, if the C/C++ incompatibilities were systematically and completely eliminated and that future evolution was organized so as to prevent new incompatibilities from emerging. Whether that's possible is another matter.\r\nMy basic point is that the current C/C++ incompatibilities are "accidents of history" that have no fundamental reasons behind them (though they all "looked like a good idea at the time" to some competent and well-meaning people). The C/C++ incompatibilities provide no benefits to the community at large, cause serious problems to a large section of the C/C++ community, and could - with great difficulty - be eliminated.\r\nFor a far more detailed presentation of my views on C/C++ compatibility, see the series of papers I wrote about this:\r\n<ul><li>B. Stroustrup: C and C++: Case Studies in Compatibility. The C/C++ Users Journal. September 2002.</li><li>B. Stroustrup: C and C++: A Case for Compatibility. The C/C++ Users Journal. August 2002.</li><li>B. Stroustrup: C and C++: Siblings. The C/C++ Users Journal. July 2002.</li><li>B. Stroustrup: Sibling rivalry: C and C++. AT&T Labs - Research Technical Report. TD-54MQZY. January 2002. </li></ul>\r\nI imagine that if incompatibilities were eliminated (by making changes to both C and C++), there would still be entities called C and C++, but then C really would be defined as a subset of C++.\r\n<span style=\"font-weight: bold; \">Why did you make C++ (almost) compatible with C?</span>\r\nI wanted C++ to be compatible with a complete language with sufficient performance and flexibility for even the most demanding systems programming.\r\nAt the time, I considered C the best systems programming language available. That was not as obvious then (1979) as it later became, but I had experts such as Dennis Ritchie, Steve Johnson, Sandy Fraser, Greg Chesson, Doug McIlroy, and Brian Kernighan down the corridor from whom I could learn and get feedback. Without their help and advice, and without C, C++ would have been stillborn.\r\nContrary to repeated rumors, I was never told that I had to use C; nor was I ever told not to use C. In fact, the first C++ manual grew from troff source of the C manual that Dennis gave me. Many new languages were designed at Bell labs; in "Research" at least, there were no rules enforcing language bigotry.\r\n<span style=\"font-weight: bold; \">What do you think of C/C++?</span>\r\nNo that's not really a question I often get. In that sense, it is the only "fake FAQ" in this FAQ. However, it ought to be a FAQ because people use "C/C++" as if it meant something specific and as if they knew what it meant, leading to much confusion and misery. People should ask "What is C/C++?" and then on reflection stop using the term. It does harm.\r\nThere is no language called "C/C++". The phrase is usually used by people who don't have a clue about programming (e.g. HR personnel and poor managers). Alternatively, it's used by people who simple do not know C++ (and often not C either). When used by programmers, it typically indicates a "C++ is C with a few useful and a lot of useless complicated features added" attitude. Often, that is the point of view of people who like to write their own strings and hash tables with little knowledge of the standard library beyond printf and memcpy. There are people who stick to a restricted subset of C++ for perfectly good reasons, but they (as far as I have noticed) are not the people who say "C/C++".\r\nI use C/C++ only in phrases such as "C/C++ compatibility" and "C/C++ community".\r\n<span style=\"font-weight: bold;\">When was C++ invented?</span>\r\nI started work on what became C++ in 1979. The initial version was called "C with Classes". The first version of C++ was used internally in AT&T in August 1983. The name "C++" was used late that year. The first commercial implementation was released October 1985 at the same time as the publication of the 1st edition of The C++ Programming Language. Templates and exception handling were included later in the 1980's and documented in The Annotated C++ Reference Manual and The C++ Programming Language (2rd Edition). The first ISO C++ standard was C++98 as described in The C++ Programming Language (3rd Edition).\r\nThe current definition of C++ The 2011 ISO C++ Standard described in The C++ Programming Language (4th Edition).\r\nYou can find a more complete timeline and more detailed explanations in The Design and Evolution of C++ and A History of C++: 1979-1991 and Evolving a language in and for the real world: C++ 19.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_C_C_Development.png","alias":"cc-development"},"609":{"id":609,"title":".Net Development","description":" .NET Framework is a software framework developed by Microsoft that runs primarily on Microsoft Windows. It includes a large class library named Framework Class Library (FCL) and provides language interoperability (each language can use code written in other languages) across several programming languages. Programs written for .NET Framework execute in a software environment (in contrast to a hardware environment) named Common Language Runtime (CLR), an application virtual machine that provides services such as security, memory management, and exception handling. As such, computer code written using .NET Framework is called "managed code". FCL and CLR together constitute the .NET Framework.\r\nFCL provides user interface, data access, database connectivity, cryptography, web application development, numeric algorithms, and network communications. Programmers produce software by combining their source code with .NET Framework and other libraries. The framework is intended to be used by most new applications created for the Windows platform. Microsoft also produces an integrated development environment largely for .NET software called Visual Studio.\r\n.NET Framework began as proprietary software, although the firm worked to standardize the software stack almost immediately, even before its first release. Despite the standardization efforts, developers, mainly those in the free and open-source software communities, expressed their unease with the selected terms and the prospects of any free and open-source implementation, especially regarding software patents. Since then, Microsoft has changed .NET development to more closely follow a contemporary model of a community-developed software project, including issuing an update to its patent promising to address the concerns.\r\n.NET Framework led to a family of .NET platforms targeting mobile computing, embedded devices, alternative operating systems, and web browser plug-ins. A reduced version of the framework, .NET Compact Framework, is available on Windows CE platforms, including Windows Mobile devices such as smartphones. .NET Micro Framework is targeted at very resource-constrained embedded devices. Silverlight was available as a web browser plugin. Mono is available for many operating systems and is customized into popular smartphone operating systems (Android and iOS) and game engines. .NET Core targets the Universal Windows Platform (UWP), and cross-platform and cloud computing workloads.","materialsDescription":"When Microsoft formally introduced its .NET strategy in mid-2000, analysts were confused about how the company would pull off such a massive platform shift. Over two years later, they're still wondering. But .NET isn't vaporware, and it's not a pipe dream. In fact, .NET is happening today.\r\n<span style=\"font-weight: bold; \">What is .NET?</span>\r\nActually, .NET is many things, but primarily it's a marketing term for a set of products and technologies that Microsoft is creating to move personal and enterprise computing beyond the PC desktop and into a distributed Internet-based environment. So .NET--which was originally called Next Generation Windows Services (NGWS)--is also a platform, one that Microsoft sees as the successor to Windows. The .NET platform is based on Web services which are, in turn, defined by a language called XML.\r\n<span style=\"font-weight: bold; \">What is XML?</span>\r\nXML--the eXtensible Markup Language--is a self-descriptive, data definition language. It's structure is similar to HTML, the language of the Web, but it's far more powerful because it's not limited to a static list of language constructs ("tags") that the language's authors supply. Instead, XML is extensible and dynamic: Programmers can define new types of data using XML and then describe that data so that others will know how to use it.\r\n<span style=\"font-weight: bold; \">What are Web services?</span>\r\nWeb services are functions exposed by server-side applications. They are programmable units that other applications (and Web services) can access over the Internet.\r\n<span style=\"font-weight: bold; \">Does .NET require Windows?</span>\r\nTechnically, no, but realistically, yes. It's possible the .NET platform could be ported to other operating systems, such as Linux, FreeBSD, the Macintosh, or whatever, and indeed, some work is being done now in this area. However, .NET very much requires Windows today, on both the server and the client. One might say that .NET and Windows have a symbiotic relationship going forward.\r\n<span style=\"font-weight: bold; \">Is .NET is being ported to Linux?</span>\r\nYes. A company called Ximian is porting the standards-based parts of .NET to Linux as you read this, and the work is amazingly far along. Code-named Mono, this project seeks to bring the C# programming language, the Common Language Runtime (CLR, see below), and other .NET features to Linux.\r\nOn a related note, Microsoft has contracted Corel (makers of CorelDRAW and Word Perfect) to port .NET to FreeBSD.\r\n<span style=\"font-weight: bold; \">Isn't .NET just another name for COM, COM+, Windows DNA, or some other previous Windows technology?</span>\r\nActually, no. Microsoft spent considerable time and effort developing and promoting a set of Windows technologies that was at various times called OLE, COM, COM+, and Windows DNA (Distributed InterNet Architecture) but .NET is not the next iteration. Windows DNA, which was the final umbrella term for this set of technologies, was based around a concept where Windows-based software components could expose their services for other local and remote Windows software components. But though this sounds passingly similar to .NET, Windows DNA is very much based on proprietary Windows technologies. By comparison, .NET is based on open standards (XML and various related technologies), so it will be much easier for other vendors to adopt the platform and write compatible software. So we can eventually expect to see .NET clients and servers on platforms other than Windows.\r\n<span style=\"font-weight: bold; \">So what technologies are part of .NET?</span>\r\n.NET is comprised of several related technologies, including:\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">.NET Framework</span></span> - A runtime environment and set of standard services which .NET capable applications and services can utilize. Implemented as a code library, the .NET Framework includes the Common Language Runtime (CLR), the .NET run-time environment; ASP .NET, a Web applications platform; and ADO .NET, for data store access.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">.NET Compact Framework</span></span> - A subset of the .NET Framework designed for Pocket PCs, Microsoft Smart Phones, and other Windows CE .NET-based mobile devices.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">MSN consumer services</span></span> - Microsoft will use its consumer-oriented MSN online service to expose Web services to individuals. The current version, MSN 8, includes the .NET Passport's authentication services, email, address book, calendaring and tasks, and other similar services.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">.NET Enterprise Servers</span></span> - An extensive set of Microsoft server software that runs on Windows servers, including Application Server, BizTalk Server, Exchange Server, Host Integration Server, Internet Security and Acceleration Server, SQL Server, and many others. Microsoft is currently shipping many such server products, but they are all based on Windows DNA currently, not .NET. Future server products--beginning with Windows .NET Server 2003, due in April 2003--will actually be based on .NET technologies for the first time.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Visual Studio .NET</span></span> - Microsoft's .NET development environment, with support for languages such as Visual Basic .NET, Visual C++ .NET, Visual C# .NET, and Visual J#, which all target the .NET Framework. Other vendors can add other language capabilities to Visual Studio .NET, and the suite can be used to target a wide range of applications and services, including .NET Web services, Windows applications, and Web applications. Note that Visual Studio .NET is not required to create .NET applications and services: Developers can download the .NET Framework for free; this download includes compilers for Visual Basic .NET, Visual C++ .NET and Visual C# .NET.\r\n<span style=\"font-weight: bold;\">OK, so what's the point? How does this make my life better?</span>\r\nWith apologies to Microsoft for stealing the term, .NET enables a better PC ecosystem. That is, by making life easier for everyone involved with PCs, the benefits are cross-pollinated. Here's how .NET makes life easier on various groups:\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Programmers</span></span> - Because developers now have a consistent, language-neutral programming environment, they can create better applications and services more quickly. And because .NET encompasses such a wider range of functionality, those applications and services can be connected to back-end services via the Internet, offering better, and more exciting functionality.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">IT administrators</span></span> - Because .NET applications and services do away with the "DLL Hell" found in previous Windows applications, they are amazingly easy to distribute and install.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">End users</span></span> - For the reasons listed above, and many others, a new generation of .NET applications and services will provide new types of connected functionality. Access your email from anywhere. Pay for products online without typing in your credit card information. Access weather, traffic, music, and other personal information from a variety of devices, from anywhere in the world. The future is all connected, and .NET will get us there.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Net_Development.png","alias":"net-development"},"611":{"id":611,"title":"ObjectiveC Development","description":"Objective-C is a general-purpose, object-oriented programming language that adds Smalltalk-style messaging to the C programming language. It was the main programming language supported by Apple for the macOS, iOS and iPadOS operating systems, and their respective application programming interfaces (APIs) Cocoa and Cocoa Touch until the introduction of Swift in 2014.\r\nThe language was originally developed in the early 1980s. It was later selected as the main language used by NeXT for its NeXTSTEP operating system, from which macOS and iOS are derived. Portable Objective-C programs that do not use Apple libraries, or those using parts that may be ported or reimplemented for other systems, can also be compiled for any system supported by GNU Compiler Collection (GCC) or Clang.\r\nObjective-C source code 'implementation' program files usually have .m filename extensions, while Objective-C 'header/interface' files have .h extensions, the same as C header files. Objective-C++ files are denoted with a .mm file extension.\r\nObjective-C was invented in the early 1980s as a means to add Object-Oriented programming capabilities to C. The inventors, Brad Cox and Tom Love, thought that Smalltalk (an early OO language) could provide the tools needed for truly re-usable code and for creating development environments for systems developers.\r\nCox began by writing a pre-processor for C that allowed for the inclusion of Smalltalk-like code, which would then be rendered into compilable C. This turned into a fully-Object-Oriented C extension.\r\nObjective-C was eventually fully defined and described in the book Object-Oriented Programming: An Evolutionary Approach.\r\nNeXT licensed Objective-C in 1988 and developed several tools based on it. These tools eventually became (after several intermediate steps) the Cocoa development environment, which is used by several Apple systems: Mac OS X, iOS, Apple WatchOS.\r\nFor several years now, apps are written for one of these Apple operating systems needed to be written (or compiled to, or run on top of) Objective-C. That situation is changing now as Apple moves its platform to Swift.\r\nIn addition to Cocoa, Objective-C is also used in the GNUstep platform, which can run on Linux, Unix, BSD, and Windows environment, and which closely mirrors Cocoa.","materialsDescription":" <span style=\"font-weight: bold;\">What is Objective-C?</span>\r\nObjective-C is a general-purpose, object-oriented programming language that adds Smalltalk-style messaging to the C programming language. This is the main programming language used by Apple for the OS X and iOS operating systems and their respective APIs, Cocoa and Cocoa Touch. This reference will take you through a simple and practical approach while learning Objective-C Programming language.\r\n<span style=\"font-weight: bold;\">What is OOP?</span>\r\nOOP means Object Oriented Programming; it is a type of programming technique that helps to manage a set of objects in a system. With the help of various programming languages, this method helps to develop several computer programs and applications.\r\n<span style=\"font-weight: bold;\">What Objective-C program consists of?</span>\r\nThe objective-c program basically consists of:\r\n<ul><li>Preprocessor commands</li><li>Interface</li><li>Implementation</li><li>Method</li><li>Variables</li><li>Statements & Expressions</li><li>Comments</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ObjectiveC_Development.png","alias":"objectivec-development"},"613":{"id":613,"title":"C# Development","description":" C#, (C-Sharp) is a programming language that combines object-oriented and aspect-oriented concepts. Developed in 1998–2001 by a group of engineers under the leadership of Anders Hejlsberg at Microsoft as the main language for developing applications for the Microsoft .NET platform. The compiler with C# is included in the standard installation of the .NET itself, so programs on it can be created and compiled even without tools like Visual Studio.\r\nC# refers to a family of languages with a C-like syntax, of which its syntax is closest to C++ and Java. The language has strict static typing, supports polymorphism, operator overloading, pointers to member functions of classes, attributes, events, properties, exceptions, comments in XML format. Having taken a lot from their predecessors - C++, Java, Delphi, Modula and Smalltalk - C#, based on the practice of using them, excludes some models that have proven to be problematic when developing software systems: thus, C # does not support multiple class inheritance (unlike C ++).\r\nC# was developed as an application level programming language for the CLR and, as such, depends primarily on the capabilities of the CLR itself. This concerns, first of all, the C # type system, which reflects FCL. The presence or absence of certain expressive features of the language is dictated by whether a particular language feature can be translated into the corresponding CLR constructs. So, with the development of the CLR from version 1.1 to 2.0, C # itself was significantly enriched; similar interaction should be expected in the future. (However, this pattern was broken with the release of C # 3.0, which are language extensions that do not rely on .NET platform extensions.) The CLR provides C #, like all other .NET-oriented languages, many of the features that the “classical” programming languages lack. For example, garbage collection is not implemented in C # itself, but the CLR is done for programs written in C # just like it is done for programs on VB.NET, J #, and others.","materialsDescription":"<span style=\"font-weight: bold;\"> Why is it necessary to study the C# programming language?</span>\r\n<span style=\"font-weight: bold;\">Reason # 1. Language program C# develops.</span>\r\nNew programming languages appear annually. And the main demand is expanding and progressing. Since the C# programming language was created and accompanied by Microsoft, this technological “hippopotamus” periodically makes improvable with the addition of useful functions in C #, and you can be sure that it will perform many, many iterations ... Also, billions of lines of code are written all over the world not only under Microsoft, so the work is foreseen to everyone who wants to learn the C # programming language.\r\n<span style=\"font-weight: bold;\">Reason # 2. Your bright future with C#.</span>\r\nThis item smoothly continues the previous one. According to the ratings of the domestic DOU, it is clear that the C# programming language in Ukraine is in 3rd place in 2018 among programming languages. And in the world charts on the 4th place by PYPL PopularitY of Programming Language is a rating using Google Trends.\r\n<span style=\"font-weight: bold;\">Reason # 3. The possibility of greater profits.</span>\r\nOf course, this statement should be evaluated relatively by comparison. Today they like to say: “A programmer’s working time is more expensive than additional memory or a more powerful computer processor. It is recommended to choose more modern tools that don’t over-brain a programmer.”\r\nOn the other hand, when they talk about C#, they always mean speed and large, valuable, serious projects, even Megaprojects. For example, in C#, the Linux kernel, Unix, libraries, environment, interpreters of many modern programming languages are written.\r\n<span style=\"font-weight: bold;\">Reason # 4. C# has a huge set of use cases.</span>\r\n<ul><li>The C # programming language is mainly used to create corporate software, financial projects, for example, for banks and stock exchanges, in particular, mobile applications, cloud services.</li><li>Compared to Java, C# interacts more easily with code written in other languages. And it is precisely in C# that extensions are often written for other programming languages used as a layer between the C # library and the language, the possibilities of which are planned to be extended for specific purposes.</li><li>A pretty popular blockchain in C#.</li><li>C# is widely used in developing games on Unity. Have you ever heard of Unity? Unity is a popular game engine. This means that hundreds of thousands of games, including the most popular, were created using C#.</li><li>C# is good for working with iron, the so-called embedded. Asking what is embedded technology? Embedded system - a specialized computer system or computing device designed to perform a limited number of functions, from Wikipedia: traffic lights, cash registers, vending machines, set-top boxes, test equipment, etc.</li><li>The popular C# programming language is equally good for IoT. Again, what is IoT? IoT (Internet of Things) is a concept of a comprehensive Internet, Internet connection of refrigerators, air conditioners, cars and even sneakers with the aim of providing its owner with greater comfort, and on the other hand increasing their retailers' profits, calculating the amount of what, how much and when availability in warehouses, obtaining certain information about a person and his habits, about the environment.</li><li>Science and its application, for example, conducting complex experimental calculations, cryptography, pattern recognition, and the like.</li></ul>\r\n<span style=\"font-weight: bold;\">Reason # 5. C# is strongly typed, so it is easier for them to master beginners</span>\r\nAs for the comparison of programming languages, it should be noted that the C# programming language is multi-level. This means that it is somewhat similar to English. The C# programming language has strong static typing, supports polymorphism, operator overloading, pointers to member functions of classes, attributes, events, properties, exceptions, comments in XML format. Having adopted a lot from their predecessors - C++, Delphi, Modula, Smalltalk - in C #, relying on the practice of using them, deliberately excluded some models that proved to be problematic when developing software systems in the above-mentioned programming languages.\r\nThe syntax is quite minimalistic - with manual memory management. This is inconvenient for many, but tracking the correctness of functions, understanding the transmission of arguments is closely related to the study of the C# programming language.\r\nSince the syntax of C# is close to C, C++ and Java, then, fluent in C #, you can later learn them in one breath.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_C_Development.png","alias":"c-development"},"617":{"id":617,"title":"Joomla Development","description":"Joomla is a free and open-source content management system (CMS) for publishing web content, developed by Open Source Matters, Inc. It is built on a model–view–controller web application framework that can be used independently of the CMS.\r\nJoomla is written in PHP, uses object-oriented programming techniques (since version 1.5) and software design patterns, stores data in a MySQL, MS SQL (since version 2.5), or PostgreSQL (since version 3.0) database, and includes features such as page caching, RSS feeds, printable versions of pages, news flashes, blogs, search, and support for language internationalization.\r\nOver 8,000 free and commercial extensions are available from the official Joomla Extensions Directory, and more are available from other sources. As of 2019, it was estimated to be the fourth most used content management system on the Internet, after WordPress and Drupal.\r\nJoomla has thousands of verified third party extensions which can be found on the Joomla Extensions Directory - extensions.joomla.org. There are also thousands of high end templates available, many of which are free. Paid templates are also available and come with support. Many templates provide a graphical user interface which allow you to change colors, fonts, layouts and features. Joomla has SEO tools built in. Includes Metadata and Keywords, Mod_rewrite support for SEF URLs and Menu creation for clear and consistent sitemaps.\r\n<ul><li>Multilingual: Offering over 75 languages.</li><li>Search Engine Optimization: Out of the box SEO & SEF.</li><li>Flexible: Make a blog, business website, intranet, community website… From the simplest to the most complex website.</li><li>Free: Joomla is free to use under GPL.</li><li>Extendable: Extensions are available to extend website functionality.</li><li>User Management: Access Control Lists allow management of the users of a website, and different groups.</li><li>Menu management: Create as many menus and menu items as you need.</li><li>Cache management: Caching for performance.</li></ul>","materialsDescription":" <span style=\"font-weight: bold; \">What is Joomla?</span>\r\nJoomla has been on the web since 2005 and has gained a massive number of users; over 50 million downloads according to www.joomla.org. It makes this CMS (content management system) the second most popular after WordPress.\r\n<span style=\"font-weight: bold; \">What are the key features of Joomla?</span>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Responsive.</span></span> Responsiveness is a “must have” for any up-to-date website. You, as well as almost every other Internet user today, expect the website to scale gracefully to any screen resolution and that is what Joomla is totally capable of doing.\r\nMobile devices, desktops, tablets - your website is not going to look “broken” on any of them.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Multilingual.</span></span> Do you operate in a non-English market? No problemo. Localizing the Joomla engine to your language is easier than it is with most of its competitors in the CMS world.\r\nThere are almost 70 language packs in Joomla which are just several clicks away from being installed and used.\r\nEven if a theme you use has some words that aren’t translatable with the language pack, you can translate the rest of them in a language override tool. This is great because in some other popular CMSs you’d need to go to your server and operate in the theme’s files directly.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Easy to update.</span></span> Joomla is one of the most frequently updated engines and that’s a good thing because the Joomla developer’s team brings us new features and new useful functions each time.\r\nWhat is even better, you can apply the update in two-three clicks from your admin panel. I can’t stress this point enough!\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Well Supported.</span></span> Joomla is an open-source platform, which enables anyone to contribute on a volunteer basis.\r\nThe downside to it is the fact that you can’t get on live chat or call someone from Joomla to get a free consultation for your site.\r\nLuckily, the Joomla team developed very detailed Joomla Documentation. If you’re more of a social type, you’ll enjoy Joomla User Forum.\r\n<span style=\"font-weight: bold; \">What makes Joomla stand out?</span>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Joomla Media Manager</span></span>\r\nJoomla Media Manager is a tool that allows you to operate your media files in your Joomla admin panel. Media Manager in Joomla is one of the most intuitive and easy to use among similar tools.\r\nUnlike other CMS systems, you can easily create new folders on your server and upload files there. It would require going to FTP or Cpanel in most other CMSs.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Joomla Contact Manager</span></span>\r\nJoomla is well prepared for being a corporate site that has numerous users with different roles and capabilities. Joomla contact manager enables you to create users in different departments and categories.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Joomla Content Management</span></span>\r\nEven though I’ve heard customers saying Joomla has a longer learning curve, compared to WordPress, it’s so worth it, because with Joomla comes greater flexibility and content combining possibilities.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Joomla Extensions (8000+)</span></span>\r\nJoomla has one of the most powerful extension databases among both CMS and eCommerce platforms.<br />You can find a plugin or module to do almost anything. What is remarkable regarding Joomla extensions - a lot of great plugins and modules are free, while most paid ones come with a free lite version and there is the possibility to upgrade to a premium version whenever you decide to do so.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Front-end Editing</span></span>\r\nI left it till the very end of the guide as it’s my favorite one. That’s what bugs me about WordPress and what cheers me up when working with Joomla - there is no need to go to the admin panel to edit some piece of content.\r\nIf you enabled front-end editing of your site, there will be a gear wheel next to any module and by clicking on it you’ll be able to make changes on the go. It’s a thrill in this bustling world in which we live.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Joomla_Development.png","alias":"joomla-development"},"619":{"id":619,"title":"Drupal Development","description":" Drupal is a content management software. It's used to make many of the websites and applications you use every day. Drupal has great standard features, like easy content authoring, reliable performance, and excellent security. But what sets it apart is its flexibility; modularity is one of its core principles. Its tools help you build the versatile, structured content that dynamic web experiences need.\r\nIt's also a great choice for creating integrated digital frameworks. You can extend it with anyone, or many, of thousands of add-ons. Modules expand Drupal's functionality. Themes let you customize your content's presentation. Distributions are packaged Drupal bundles you can use as starter-kits. Mix and match these components to enhance Drupal's core abilities. Or, integrate Drupal with external services and other applications in your infrastructure. No other content management software is this powerful and scalable.\r\nThe Drupal project is open source software. Anyone can download, use, work on, and share it with others. It's built on principles like collaboration, globalism, and innovation. It's distributed under the terms of the GNU General Public License (GPL). There are no licensing fees, ever. Drupal will always be free.","materialsDescription":" <span style=\"font-weight: bold;\">What can Drupal do? And why is it different from other CMS?</span>\r\nThere are many reasons why Drupal is the top three most used CMS, and why tons of small to big complex systems have made it their options. Here are those:\r\n<ul><li><span style=\"font-weight: bold;\">Reliability.</span> Drupal is one of the top three most popular content management systems in the world. It has a longstanding history. Though Drupal is a work in progress, it has been stable along the way. We have Drupal 7 now while Drupal 8 is going to be released. But you can be assured that you will be supported for Drupal previous version at least 5 years. Meanwhile, the resources will stay there for goods.</li><li><span style=\"font-weight: bold;\">Available resources.</span> Nearly anything you want to do with the system has been priorly created and done absolutely well by other people. Other great news is nearly all of the most useful modules (Drupal add-ons) are contributed to the Drupal community. This is invaluable because, in many CMS, you have to pay for important features. As a user, you have benefited greatly from someone’s efforts, and experience.</li><li><span style=\"font-weight: bold;\">A huge dedicated community.</span> The Drupal community is large, dynamic and has functioned well since 2001. As a newbie or a senior developer, Drupal.org is a must-have resource where you dig in for learning material, upcoming news, or ask for support from contributors, and specialists.</li><li><span style=\"font-weight: bold;\">Robust and convenience.</span> Be assured that the source code for building your Drupal sites has been precisely written, and designed by Drupal experts. When you have an intention to do more complex and advanced work, you will find it easy and convenient to modify the system. This grants users a great advantage over other CMS.</li><li><span style=\"font-weight: bold;\">Flexibility.</span> It’s not a chance that Drupal is considered the most flexible CMS. We have always thought that if you have an idea about any functions, contents, you can certainly create it with Drupal. Seriously. You can create any content on site. You can customize anything to fit your taste. You can create any website type that you want.</li><li><span style=\"font-weight: bold;\">Scalability.</span> By scalability, we mean that you can extend your Drupal core to a higher level with a variety of contributed Drupal modules. What’s great with the Drupal modules is that they integrate perfectly well with Drupal core. They also connect absolutely efficiently with the modules. This is regardless of the fact many modules are totally different. It is due to the natural structure & built-in system of Drupal. This thereby enhances the power of extending your Drupal website. It is also a core strength of Drupal compared with other CMS. Meanwhile, Drupal is an open source. So suppose the modules you want don’t exist, you can create one, edit an existing module, or hire someone to do the job.</li><li><span style=\"font-weight: bold;\">Security.</span> Drupal has been meticulously tested up to strict security rules by Drupal experts and contributors. Its built-in security is strong. Drupal will lock down whatever directory installed, rendering important data, configuration files unable to be accessed directly. No wonder that many big sites with extreme security are using Drupal, namely - whitehouse.org, commerce.gov, weforum.org,...</li></ul>\r\n<span style=\"font-weight: bold;\">What are the uses of Drupal?</span>\r\nAs stated, due to its flexibility and extensibility, Drupal is not limited to any kind. Browse these lists to see the wide range of things that Drupal can build:\r\n<ul><li>Personal or corporate Web sites</li><li>Community portal sites</li><li>Intranet/Corporate sites</li><li>Blogs, art, portfolio, music, multimedia sites</li><li>Forums</li><li>International sites (websites with multi languages)</li><li>E-commerce sites</li><li>Resource directories</li><li>Social networking sites</li></ul>\r\n<span style=\"font-weight: bold;\">When Drupal isn't right?</span>\r\nIf it is necessary to know about a system before we set our foot on, it’s never been less important to explore its cons. Here we bring some of our caveats for the system:\r\n<ul><li>There’s a little learning curve. You will not learn and work with Drupal in a few days. Accept this fact. It’s harder to start compared with other CMS like Wordpress. But once you learn some basic things, it’s easy, and the flow is smoother.</li><li>It is not for those who have insufficient time to educate themselves about this system, or little money to pay a Drupal developer to carry out the work.</li><li>Finding a good Drupal developer is harder to find than that of Wordpress or other systems. It’s not hard to guess this considering the number of Wordpress developers compared with Drupal.</li></ul>\r\nIt always takes some investments to learn about something. For a new user, it would be a huge opportunity cost - what you will gain and lose working with one system and leave others behind.\r\nBut after all the choice is always yours.We expect it would be worth. The CMS you will spend thousands hours working. The system through this you make a living. The option that yields energy and satisfaction.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Drupal_Development__1_.png","alias":"drupal-development"},"621":{"id":621,"title":"WordPress","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_WordPress.png","alias":"wordpress"},"623":{"id":623,"title":"Magento Development","description":" Magento is an open-source e-commerce platform written in PHP. It is one of the most popular open e-commerce systems in the network. This software is created using the Zend Framework. Magento source code is distributed under an Open Source Initiative (OSI) approved by the Open Software License (OSL) v3.0, which is similar to the AGPL but not GPL compliant.\r\nThe software was originally developed by Varien, Inc, a US private company headquartered in Culver City, California, with assistance from volunteers.\r\nMore than 100,000 online stores have been created on this platform. The platform code has been downloaded more than 2.5 million times, and $155 billion worth of goods have been sold through Magento-based systems in 2019. Two years ago, Magento accounted for about 30% of the total market share.\r\nVarien published the first general-availability release of the software on March 31, 2008. Roy Rubin, the former CEO of Varien, later sold a share of the company to eBay, which eventually completely acquired and then sold the company to Permira; Permira later sold it to Adobe.\r\nOn November 17, 2015, Magento 2.0 was released. Among the features changed in V2 are the following: reduced table locking issues, improved page caching, enterprise-grade scalability, inbuilt rich snippets for structured data, new file structure with easier customization, CSS Preprocessing using LESS & CSS URL resolver, improved performance and a more structured code base. Magento employs the MySQL or MariaDB relational database management system, the PHP programming language, and elements of the Zend Framework. It applies the conventions of object-oriented programming and model–view–controller architecture. Magento also uses the entity–attribute–value model to store data. On top of that, Magento 2 introduced the Model-View-ViewModel pattern to its front-end code using the JavaScript library Knockout.js.","materialsDescription":" <span style=\"font-weight: bold;\">What is Magento? What is the benefit of choosing an Open Source platform?</span>\r\nMagento is an open-source eCommerce platform that enables the online business owners to control their online store and add powerful and flexible tools for marketing, catalog management, and search engine optimization.\r\nThe open-source platform offers much more innovation, customization, quality, support and agility at a very low cost. It enables the users to share and access the platform, add rich features according to the needs, thereby making changes more effective and easier.\r\n<span style=\"font-weight: bold;\">How can my Magento site be at par with the latest mobile trends and activities?</span>\r\nResponsive designs, device-specific applications have brought a great change in the business world over the past few years. Magento’s latest version includes a responsive template, and it offers great features that meet the needs of the mobile world both for the B2B and the B2C businesses.\r\n<span style=\"font-weight: bold;\">What should be included in my eCommerce Magento strategy?</span>\r\nBefore you plan to start with your Magento project, it is very important to write down the business goals of your website. This will help you to measure success. Once you are done with this, you can plan for the remaining strategies that include target audience, personalization, content plan, mobile strategy, third party add-ons and support services that you would require to keep your site running and performing.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Magento_Development.png","alias":"magento-development"},"625":{"id":625,"title":"Typo3 Development","description":" TYPO3 is a free and open-source Web content management system written in PHP. It is released under the GNU General Public License. It can run on several web servers, such as Apache or IIS, on top of many operating systems, among them Linux, Microsoft Windows, FreeBSD, macOS and OS/2.\r\nTYPO3 is, along with Drupal, Joomla! and WordPress, among the most popular content management systems worldwide, however it is more widespread in Europe than in other regions. The biggest market share can be found in German-speaking countries.\r\nTYPO3 is credited to be highly flexible, as code and content are operated separately. It can be extended by new functions without writing any program code. Also, the software is available in more than 50 languages and has a built-in localization system, therefore supports publishing content in multiple languages. Due to its features like editorial workplace and workflow, advanced frontend editing, scalability and maturity, TYPO3 is used to build and manage websites of different types and size ranges, from small sites for individuals or nonprofit organizations to multilingual enterprise solutions for large corporations. According to the ability to support a corporate environment, it classifies itself as an enterprise level content management system.\r\nTYPO3 was initially authored by the Dane Kasper Skårhøj in 1997. It is now developed by over 300 contributors under the lead of Benjamin Mack (Core team leader) and Mathias Schreiber (Product Owner).\r\nCalculations from the TYPO3 Association show that it is currently used in more than 500,000 installations. The number of installations detected by the public website "CMS Crawler" was around 384,000 by February 2017.","materialsDescription":" <span style=\"font-weight: bold; \">What is the official site of TYPO3?</span>\r\nhttps://typo3.org/ :: TYPO3 — the Professional, Flexible Content Management System. TYPO3 CMS is an Open Source Enterprise Content Management System with a large global community, backed by the approximately 900 members of the TYPO3 Association.\r\n<span style=\"font-weight: bold; \">Where did the name TYPO3 come from?</span>\r\nTYPO3 creator Kasper Skårhøj remembers it something like this:\r\nBack in the late 1990s, while still working on the initial version of his new CMS, he was looking for a name for the new software. At the time, the name “freestyle” appealed to him, but it posed some problems through its over-association with certain activities, products and trademarks. So the issue of naming stayed on the back burner for want of a better idea.\r\nThen, one Friday evening while he was alone in the office after hours coding, Kasper inadvertently typed an error into the command line of his Linux server and accidentally deleted a whole week work. He recalls that feeling you get of a cold rush through the body, when you realize something dreadful has happened. Slowly he got up, walked to the other end of the room and sat down in the couch looking back across the office at the laptop on his desk.\r\nHe stayed like this for a while, just staring out into the room. Then, after the initial shock had subsided, he walked back, sat down, and began to recreate the lost code. This went surprisingly quickly; as such things do when you have them fully worked out in your head. And it was during this new rush of adrenaline and the satisfaction that all was not actually lost, that he began to put the incident into perspective. The recreated programming was going smoothly and cleanly, which made him wonder how ironic it would be if a typo ended up actually improving the product! It was this thought that first brought up the expression “typo” as a possible name. It seemed to fit especially well because\r\n<ul><li>“typo”, as in typography, had something to do with layout and content and</li><li>“typo”, as in a typing mistake, now had a quirky share in the product’s history.</li></ul>\r\nThe newborn child now had a name.\r\nOriginally there were Typo versions 1, 2 and 2.5. But with the success of version 3, which had branded itself more or less by default, a “3” was eventually appended to the product title itself. Since the launch of “TYPO3 version 4”, TYPO3 has remained as the product name for all future versions. So, TYPO3 it is called … and TYPO3 it will continue to be.\r\n<span style=\"font-weight: bold; \">What is TYPO3?</span>\r\nTYPO3 is a free and open-source Web content management system written in PHP. It is released under the GNU General Public License. It can run on several web servers, such as Apache or IIS, on top of many operating systems, among them Linux, Microsoft Windows, FreeBSD, macOS and OS/2.\r\n<span style=\"font-weight: bold; \">Why use TYPO3?</span>\r\nBecause TYPO3 is the CMS for you! TYPO3 is an Enterprise Content Management System. If you need to create, manage and output any kind of digital content, TYPO3 is the right tool for you. You can start small and grow fast, but while your business case might change - you'll never need to change the Content Management System since TYPO3 adapts to your needs.\r\n<span style=\"font-weight: bold;\">What are the system requirements?</span>\r\n<ul><li>Operating System: Linux, Windows or Mac, or common cloud infrastructure setups</li><li>Webserver: Apache httpd, Nginx, Microsoft IIS, Caddy Server</li><li>PHP: PHP >= 7.2</li><li>Database: PostgreSQL //Microsoft SQL Server //MariaDB(>= 10.2) //MySQL(>= 5) //SQLite</li><li>Hardware: RAM >= 256 MB</li><li>Supported Browsers: Chrome (latest) //Firefox (latest) //Safari (latest) //Edge (latest) //Internet Explorer (>= 11)</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Typo3_Development.png","alias":"typo3-development"},"627":{"id":627,"title":"CSS Development","description":" Cascading Style Sheets (CSS) is a style sheet language used for describing the presentation of a document written in a markup language like HTML. CSS is a cornerstone technology of the World Wide Web, alongside HTML and JavaScript.\r\nCSS is designed to enable the separation of presentation and content, including layout, colors, and fonts. This separation can improve content accessibility, provide more flexibility and control in the specification of presentation characteristics, enable multiple web pages to share formatting by specifying the relevant CSS in a separate .css file, and reduce complexity and repetition in the structural content.\r\nSeparation of formatting and content also makes it feasible to present the same markup page in different styles for different rendering methods, such as on-screen, in print, by voice (via speech-based browser or screen reader), and on Braille-based tactile devices. CSS also has rules for alternate formatting if the content is accessed on a mobile device.\r\nThe name cascading comes from the specified priority scheme to determine which style rule applies if more than one rule matches a particular element. This cascading priority scheme is predictable.\r\nThe CSS specifications are maintained by the World Wide Web Consortium (W3C). Internet media type (MIME type) text/css is registered for use with CSS by RFC 2318 (March 1998). The W3C operates a free CSS validation service for CSS documents.\r\nIn addition to HTML, other markup languages support the use of CSS including XHTML, plain XML, SVG, and XUL.\r\nBefore CSS, nearly all presentational attributes of HTML documents were contained within the HTML markup. All font colors, background styles, element alignments, borders and sizes had to be explicitly described, often repeatedly, within the HTML. CSS lets authors move much of that information to another file, the style sheet, resulting in considerably simpler HTML.","materialsDescription":" <span style=\"font-weight: bold;\">Which is better: plain HTML or HTML with CSS?</span>\r\nMany site developers wonder why you need CSS if you can use plain HTML. Most likely, they only know the development of the site and have a number of gaps in knowledge. The bottom line is that HTML is used to structure the content of a page. And CSS allows you to format this content, make it more attractive to users.\r\nWhen the World Wide Web was created, the developers used only one language - HTML. It was used as a means of outputting structured text. The author had scant functional at his disposal. The maximum that could be done - to designate the title, select the paragraph. Tags were not enough.\r\nIn connection with the development of the Internet, the base of HTML language tags was expanded to allow the appearance of documents to be adjusted. At the same time, the structure remained unchanged.\r\nStructuring tags, for example <table>, began to spread. It was they who were more often chosen to design the pages instead of the structure itself. Some browsers offered their own tags, which only they could reproduce.\r\nThus, users often stumbled upon the message: "To view a page, you need to use browser XXX."\r\nTo correct the situation and create a single database of tags for formatting was created CSS. He allowed refusing to bind tags to browsers.\r\nUsing HTML with CSS is more convenient than using plain HTML. CSS provides the following benefits:\r\n<ul><li>Designed to the smallest detail.</li><li>Using a single table, you can manage various documents.</li><li>You can customize the page display options for different devices: computer screen, smartphone screen, etc.</li></ul>\r\n<span style=\"font-weight: bold;\">Website Promotion with CSS</span>\r\nThe emergence and development of CSS have made the development of web resources more efficient and effective. Now it’s much easier and more convenient to control the design. Also, using CSS, we managed to reduce the code of the pages, their size. This had a positive impact on the download speed, the indexing also began to pass faster. The use of an adaptive approach allowed us to make a breakthrough in the field of mobile versions of Internet resources.\r\nTo improve the website promotion, experts recommend placing the CSS style sheets in a separate document so as not to increase the amount of code. You can create one or more such files.\r\nPreviously, search engines could not read style sheets, which made it possible to use them in black SEO, for example, to create invisible texts. Now it is better to abandon the use of CSS for other purposes.\r\nCSS has several advantages and allows you to improve the site, making it more attractive to visitors. However, it is important to correctly register all the elements.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_CSS_Development.png","alias":"css-development"},"629":{"id":629,"title":"PHP Development","description":"PHP is a general-purpose programming language originally designed for web development. It was originally created by Rasmus Lerdorf in 1994; the PHP reference implementation is now produced by The PHP Group. PHP originally stood for Personal Home Page, but it now stands for the recursive initialism PHP: Hypertext Preprocessor.\r\nPHP code may be executed with a command line interface (CLI), embedded into HTML code, or used in combination with various web template systems, web content management systems, and web frameworks. PHP code is usually processed by a PHP interpreter implemented as a module in a web server or as a Common Gateway Interface (CGI) executable. The web server outputs the results of the interpreted and executed PHP code, which may be any type of data, such as generated HTML code or binary image data. PHP can be used for many programming tasks outside of the web context, such as standalone graphical applications and robotic drone control.\r\nThe standard PHP interpreter, powered by the Zend Engine, is free software released under the PHP License. PHP has been widely ported and can be deployed on most web servers on almost every operating system and platform, free of charge.\r\nThe PHP language evolved without a written formal specification or standard until 2014, with the original implementation acting as the de facto standard which other implementations aimed to follow. Since 2014, work has gone on to create a formal PHP specification.\r\nAs of September 2019, over 60% of sites on the web using PHP are still on discontinued/"EOLed" version 5.6 or older; versions prior to 7.2 are no longer officially supported by The PHP Development Team, but security support is provided by third parties, such as Debian.","materialsDescription":" <span style=\"font-weight: bold; \">What is PHP?</span>\r\nPHP stands for Hypertext Preprocessor. It is an open-source server-side scripting language that is widely used for web development. It supports many databases like MySQL, Oracle, Sybase, Solid, PostgreSQL, generic ODBC, etc.\r\n<span style=\"font-weight: bold; \">What is PEAR in PHP?</span>\r\nPEAR is a framework and repository for reusable PHP components. PEAR stands for PHP Extension and Application Repository. It contains all types of PHP code snippets and libraries. It also provides a command-line interface to install "packages" automatically.\r\n<span style=\"font-weight: bold; \">Who is known as the father of PHP?</span>\r\nRasmus Lerdorf.\r\n<span style=\"font-weight: bold; \">What was the old name of PHP?</span>\r\nThe old name of PHP was Personal Home Page.\r\n<span style=\"font-weight: bold; \">Explain the difference b/w static and dynamic websites?</span>\r\nIn static websites, content can't be changed after running the script. You can't change anything on the site. It is predefined.\r\nIn dynamic websites, the content of a script can be changed at the run time. Its content is regenerated every time a user visits or reload. Google, yahoo and every search engine is an example of a dynamic website.\r\n<span style=\"font-weight: bold; \">What is the name of the scripting engine in PHP?</span>\r\nThe scripting engine that powers PHP is called Zend Engine 2.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_PHP_Development.png","alias":"php-development"},"631":{"id":631,"title":"CakePHP Development","description":" CakePHP is an open-source web framework. It follows the model–view–controller (MVC) approach and is written in PHP, modeled after the concepts of Ruby on Rails, and distributed under the MIT License.\r\nCakePHP uses well-known software engineering concepts and software design patterns, such as convention over configuration, model–view–controller, active record, association data mapping, and front controller.\r\nCakePHP started in April 2005, when a Polish programmer Michal Tatarynowicz wrote a minimal version of a rapid application development in PHP, dubbing it Cake. He published the framework under the MIT license, and opened it up to the online community of developers. In December 2005, L. Masters and G. J. Woodworth founded the Cake Software Foundation to promote development related to CakePHP. Version 1.0 was released on May 2006.\r\nOne of the project's inspirations was Ruby on Rails, using many of its concepts. The community has since grown and spawned several sub-projects.\r\nIn October 2009, project manager Woodworth and developer N. Abele resigned from the project to focus on their own projects, including the Lithium web framework (previously part of the CakePHP project). The remaining development team continued to focus on the original roadmap that was previously defined.","materialsDescription":" <span style=\"font-weight: bold;\">What is CakePHP? Why it’s Useful?</span>\r\nCakePHP is a free, open-source, rapid development framework for PHP. It’s a fundamental framework for developers to produce web applications.\r\nCakePHP has an active developer team and also the community, bringing terrific worth to the job. Along with maintaining you from wheel-reinventing, utilizing CakePHP suggests your application’s core is well examined as well as is being continuously boosted.\r\nBelow’s a quick listing of functions you’ll delight in when using CakePHP:\r\n<ul><li>Active, friendly community</li><li>Flexible licensing</li><li>Suitable with variations 4 and also 5 of PHP</li><li>Integrated CRUD for database Interaction</li><li>Application scaffolding</li><li>Code generation</li><li>MVC architecture</li><li>Request dispatcher with clean, customized URLs as well as routes</li><li>Integrated validation</li><li>Fast and also adaptable template (PHP phrase framework, with helpers)</li><li>Look for Helpers for AJAX, JavaScript, HTML Forms as well as a lot more</li><li>Email, Cookie, Security, Session, and also Request Handling Components</li><li>Flexible ACL</li><li>Data Sanitization</li><li>Flexible Caching</li><li>Localization</li><li>Works from any kind of web site directory site, with little to no Apache setup involved</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_CakePHP_Development.png","alias":"cakephp-development"},"633":{"id":633,"title":"Ruby on Rails Development","description":" Ruby on Rails, or Rails, is a server-side web application framework written in Ruby under the MIT License. Rails is a model–view–controller (MVC) framework, providing default structures for a database, a web service, and web pages. It encourages and facilitates the use of web standards such as JSON or XML for data transfer, HTML, CSS and JavaScript for user interfacing. In addition to MVC, Rails emphasizes the use of other well-known software engineering patterns and paradigms, including convention over configuration (CoC), don't repeat yourself (DRY), and the active record pattern.\r\nRuby on Rails' emergence in the 2000s greatly influenced web app development, through innovative features such as seamless database table creations, migrations, and scaffolding of views to enable rapid application development. Ruby on Rails' influence on other web frameworks remains apparent today, with many frameworks in other languages borrowing its ideas, including Django in Python, Catalyst in Perl, Laravel and CakePHP in PHP, Phoenix in Elixir, Play in Scala, and Sails.js in Node.js.\r\nRuby on Rails is intended to emphasize Convention over Configuration (CoC), and the Don't Repeat Yourself (DRY) principle.\r\n"Convention over Configuration" means a developer only needs to specify unconventional aspects of the application. For example, if there is a class Sale in the model, the corresponding table in the database is called sales by default. It is only if one deviates from this convention, such as calling the table "products sold", that the developer needs to write code regarding these names. Generally, Ruby on Rails conventions lead to less code and less repetition.\r\n"Don't repeat yourself" means that information is located in a single, unambiguous place. For example, using the ActiveRecord module of Rails, the developer does not need to specify database column names in class definitions. Instead, Ruby on Rails can retrieve this information from the database based on the class name.\r\n"Fat models, skinny controllers" means that most of the application logic should be placed within the model while leaving the controller as light as possible.","materialsDescription":" <span style=\"font-weight: bold;\">What is Ruby on Rails?</span>\r\nRails is a development tool that gives web developers a framework, providing structure for all the code they write. The Rails framework helps developers to build websites and applications because it abstracts and simplifies common repetitive tasks.\r\nRails are written in Ruby, the programming language which is also used alongside Rails. Ruby is to Rails as PHP is to Symfony and Zend, or as Python is to Django. The appeal of Ruby to developers lies in the elegance and terseness of the language.\r\nOne of the key principles of Ruby on Rails development (henceforth ‘Rails’) is convention over configuration. This means that the programmer does not have to spend a lot of time configuring files in order to get set up, Rails comes with a set of conventions which help speed up development.\r\nAnother characteristic of Rails is the emphasis on RESTful application design. REST (Representational State Transfer) is a style of software architecture based around the client-server relationship. It encourages a logical structure within applications, which means they can easily be exposed as an API (Application Programming Interface).\r\nFrom a project management point of view, the Ruby on Rails community advocate Agile web development – an iterative development method, that encourages collaborative and flexible approach, which is particularly well-suited for web application development with fast-changing requirements.\r\nOver the last few years Ruby on Rails has gained a large and enthusiastic following, but let’s consider the main arguments for and against Rails.\r\n<span style=\"font-weight: bold;\">Why is it necessary to use Ruby on Rails?</span>\r\n<ul><li>The process of programming is much faster than with other frameworks and languages, partly because of the object-oriented nature of Ruby and the vast collection of open source code available within the Rails community.</li><li>The Rails conventions also make it easy for developers to move between different Rails projects, as each project will tend to follow the same structure and coding practices.</li><li>Rails are good for rapid application development (RAD), as the framework makes it easy to accommodate changes.</li><li>Ruby code is very readable and mostly self-documenting. This increases productivity, as there is less need to write out separate documentation, making it easier for other developers to pick up existing projects.</li><li>Rails have developed a strong focus on testing and have good testing frameworks.</li><li>Rails and most of its libraries are open sources, so unlike other commercial development frameworks, there are no licensing costs involved.</li></ul>\r\n<span style=\"font-weight: bold;\">Potential Rails problems and limitations and how to overcome them:</span>\r\n<ul><li>Not all website hosts can support Rails</li><li>Java and PHP are more widely used, and there are more developers in these languages</li><li>Performance and Scalability</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Ruby_on_Rails_Development.png","alias":"ruby-on-rails-development"},"635":{"id":635,"title":"Python Development","description":" Python is an interpreted, high-level, general-purpose programming language. Created by Guido van Rossum and first released in 1991, Python's design philosophy emphasizes code readability with its notable use of significant whitespace. Its language constructs and object-oriented approach aim to help programmers write clear, logical code for small and large-scale projects.\r\nPython is dynamically typed and garbage-collected. It supports multiple programming paradigms, including procedural, object-oriented, and functional programming. Python is often described as a "batteries included" language due to its comprehensive standard library.\r\nPython was conceived in the late 1980s as a successor to the ABC language. Python 2.0, released in 2000, introduced features like list comprehensions and a garbage collection system capable of collecting reference cycles. Python 3.0, released in 2008, was a major revision of the language that is not completely backward-compatible, and much Python 2 code does not run unmodified on Python 3.\r\nThe Python 2 language, i.e. Python 2.7.x, was officially discontinued on 1 January 2020 (first planned for 2015) after which security patches and other improvements will not be released for it. With Python 2's end-of-life, only Python 3.5.x and later are supported.\r\nPython interpreters are available for many operating systems. A global community of programmers develops and maintains CPython, an open source reference implementation. A non-profit organization, the Python Software Foundation, manages and directs resources for Python and CPython development.\r\nPython is a multi-paradigm programming language. Object-oriented programming and structured programming are fully supported, and many of its features support functional programming and aspect-oriented programming (including by metaprogramming and metaobjects (magic methods)). Many other paradigms are supported via extensions, including design by contract and logic programming.\r\nPython uses dynamic typing and a combination of reference counting and a cycle-detecting garbage collector for memory management. It also features dynamic name resolution (late binding), which binds method and variable names during program execution.\r\nPython's design offers some support for functional programming in the Lisp tradition. It has filter, map, and reduce functions; list comprehensions, dictionaries, sets, and generator expressions. The standard library has two modules (itertools and functools) that implement functional tools borrowed from Haskell and Standard ML.","materialsDescription":" <span style=\"font-weight: bold;\">What is Python?</span>\r\nPython is an interpreted, interactive, object-oriented programming language. It incorporates modules, exceptions, dynamic typing, very high level dynamic data types, and classes. Python combines remarkable power with very clear syntax. It has interfaces to many system calls and libraries, as well as to various window systems, and is extensible in C or C++. It is also usable as an extension language for applications that need a programmable interface. Finally, Python is portable: it runs on many Unix variants, on the Mac, and on Windows 2000 and later.\r\n<span style=\"font-weight: bold;\">What is the Python Software Foundation?</span>\r\nThe Python Software Foundation is an independent non-profit organization that holds the copyright on Python versions 2.1 and newer. The PSF’s mission is to advance open source technology related to the Python programming language and to publicize the use of Python. The PSF’s home page is at <link https://www.python.org/psf/.>https://www.python.org/psf/.</link>\r\n<span style=\"font-weight: bold;\">Are there copyright restrictions on the use of Python?</span>\r\nYou can do anything you want with the source, as long as you leave the copyrights in and display those copyrights in any documentation about Python that you produce. If you honor the copyright rules, it’s OK to use Python for commercial use, to sell copies of Python in source or binary form (modified or unmodified), or to sell products that incorporate Python in some form. We would still like to know about all commercial use of Python, of course.\r\n<span style=\"font-weight: bold;\">What is Python good for?</span>\r\nPython is a high-level general-purpose programming language that can be applied to many different classes of problems.\r\nThe language comes with a large standard library that covers areas such as string processing (regular expressions, Unicode, calculating differences between files), Internet protocols (HTTP, FTP, SMTP, XML-RPC, POP, IMAP, CGI programming), software engineering (unit testing, logging, profiling, parsing Python code), and operating system interfaces (system calls, filesystems, TCP/IP sockets). Look at the table of contents for The Python Standard Library to get an idea of what’s available. A wide variety of third-party extensions are also available. Consult the Python Package Index to find packages of interest to you.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Python_Development.png","alias":"python-development"},"637":{"id":637,"title":"eCommerce development","description":" Electronic commerce is an online transaction of buying and selling products through World Wide Web-based websites and mobile applications. The examples of eCommerce business include supply chain, funds transfer, banking and electronic data interchange (EDI) and others. The electronic transactions are carried out through many eCommerce software platforms and eCommerce applications that are integrated with online websites with the help of eCommerce developers. The eCommerce applications are linked with the payment gateways for a smooth transfer of credit from one entity to another one.\r\nAn eCommerce developer is a very important role in eCommerce app development and web services to realize the power of online sales and marketing in all domains of businesses. The eCommerce developers are normally the web developers with additional exposure to the eCommerce tools and platforms commonly used in online businesses. HTML, CSS, JavaScript, Python, PHP, Ruby on Rail and related technologies are the fundamental components of eCommerce developer skills. In addition to those skills, the knowledge of eCommerce software platforms and API integration is very important for a good eCommerce developer resume.\r\nA good eCommerce website should be highly professional looking with great features and intuitive interface for the checkout process. This is only possible with the help of professional eCommerce developers. You need to evaluate a lot of things before you decide to hire eCommerce developers such as the backend technologies of your website, type of eCommerce, a domain of business, type of database and many others. Once you have decided about all these things, you need to match the eCommerce web developer resume, which is under consideration, with those factors to find a good eCommerce developer.","materialsDescription":" <span style=\"font-weight: bold;\">Why is it important for business owners to create an eСommerce site?</span>\r\nToday, people have very less time to purchase items, by going to physical stores. They prefer to browse their mobile devices or PC and shop online. Having an e-commerce site for your business will help you to capture this market base and keep your customers informed about all your latest products and services.\r\n<span style=\"font-weight: bold;\">How can I choose the best platform for my eСommerce business website?</span>\r\nBefore getting started with your eСommerce web development, consider the few fundamentals that can help to choose the best platform. Always consider the items that you are selling. Some eСommerce platforms can handle inventory tracking and multiple product options while some others will not. Consider the design options, payment gateways, the security of the site, integration with other tools, features and pricing before finalizing on the platform.\r\n<span style=\"font-weight: bold;\">How should I promote my eСommerce site?</span>\r\nThere are various ways to do this and the first thing to do is to promote the site to all the customers. This will help to increase your customer base. Your website address should be present in every advertisement that your company invests in. Register with the search engines and optimize your website as this will affect the traffic of your site.\r\n<span style=\"font-weight: bold;\">What are the important things that can turn browsers into buyers?</span>\r\nCreate your site so that it is much more oriented towards sales rather than marketing. Let your visitors see your products immediately instead of hiding them behind lots of marketing copy. Make a page that reads the terms and conditions as it will offer a professional look. Provide your contact details and explain your return policies, security, encryption methods, and payment options.\r\n<span style=\"font-weight: bold;\">How to create an impressive website?</span>\r\nThe beauty of a site lies in the way it operates and how user-friendly it is. Ensure that your site is fast, easy to use, professional and attractive. Also, make sure that you are able to fulfill the orders very promptly without any delay. In case you are unable to offer the service, make sure that your customer is informed about it via email.\r\n<span style=\"font-weight: bold;\">What are the security risks that are involved with eСommerce sites?</span>\r\neCommerce website owners should always keep in mind the three dimensions of security - confidentiality, integrity, and availability. Business owners should develop a good strategy that can help to make the site and transactions secured. To avoid any hackers gain access to important confidential data, include encryption methods for any data transactions.\r\n<span style=\"font-weight: bold;\">Is there any limit on the size of my product or customer database?</span>\r\nNo, as such there are no limits on the size. The biggest benefit of having an online store is that you can add unlimited products and catalogs and at the same time you can grow your customer base as you require.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_eCommerce_development.png","alias":"ecommerce-development"},"639":{"id":639,"title":"HTML Development","description":" Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.\r\nWeb browsers receive HTML documents from a web server or from local storage and render the documents into multimedia web pages. HTML describes the structure of a web page semantically and originally included cues for the appearance of the document.\r\nHTML elements are the building blocks of HTML pages. With HTML constructs, images and other objects such as interactive forms may be embedded into the rendered page. HTML provides a means to create structured documents by denoting structural semantics for text such as headings, paragraphs, lists, links, quotes and other items. HTML elements are delineated by tags, written using angle brackets. Tags such as <img /> and <input /> directly introduce content into the page. Other tags such as <p> surround and provide information about document text and may include other tags as sub-elements. Browsers do not display the HTML tags, but use them to interpret the content of the page.\r\nHTML can embed programs written in a scripting language such as JavaScript, which affects the behavior and content of web pages. Inclusion of CSS defines the look and layout of content. The World Wide Web Consortium (W3C), former maintainer of the HTML and current maintainer of the CSS standards, has encouraged the use of CSS over explicit presentational HTML since 1997.","materialsDescription":" <span style=\"font-weight: bold;\">What is HTML5?</span>\r\nHTML5 contains powerful capabilities for Web-based applications with more powerful interaction, video support, graphics, more styling effects, and a full set of APIs. HTML5 adapts to any device, whether desktop, mobile, tablet, or television. HTML5 is an open platform developed under royalty-free licensing terms.\r\nPeople use the term HTML5 in two ways:\r\n<ul><li>to refer to a set of technologies that together form the future Open Web Platform. These technologies include HTML5 specification, CSS3, SVG, MathML, Geolocation, XmlHttpRequest, Context 2D, Web Fonts (WOFF) and others. The boundary of this set of technologies is informal and changes over time;</li><li>to refer to the HTML5 specification, which is, of course, also part of the Open Web Platform.</li></ul>\r\nAlthough it would be great if people used one term to refer to the specification and another term to refer to a set of specifications, in practice people use the term both ways.\r\n<span style=\"font-weight: bold;\">HTML5 has been cited by many thought leaders as the future of the Web. Why is HTML5 generating this excitement?</span>\r\nThere is huge demand for open standards that allow the creation of rich internet applications. Watching videos, finding the nearest restaurant, accessing emails while being offline are just some of the powerful new capabilities enabled by the set of specifications in development at W3C.\r\nOne aspect that interests W3C, in particular, is enabling people to combine different technologies. W3C works to ensure not just interoperable support in the software of a single specification, but compatibility among specifications.\r\nEven though HTML5 is still a draft, browser vendors are deploying features and generating a lot of excitement in the IT industry. This experience, in turn, allows W3C to revise its drafts. In this way, the final standard can transparently inform implementers where they need to pay close attention to security and privacy issues.\r\n<span style=\"font-weight: bold;\">When can I use HTML5?</span>\r\nPeople can already use parts of the platform that interoperate, but W3C's mission is global interoperable, to ensure that the web is available to all. Not all elements are fully implemented yet and some of them provide builtin fallback mechanisms, such as <video> or <input>. One can use HTML5 today, knowing the existing limitations and ensuring proper fallbacks.\r\n<span style=\"font-weight: bold;\">Which Web Browsers support HTML5?</span>\r\nW3C encourages implementation and testing long before a specification becomes a standard to ensure that two people can read a specification independently and write interoperable software. Early adopters provide implementers and W3C with tremendously valuable feedback because they help identify where interoperability issues exist.\r\n<span style=\"font-weight: bold;\">Do you think that the benefits of HTML5, such as its neutrality, rich graphics, no need plug-ins, outweigh the security risk it carries?</span>\r\nNow entering its third decade, the Web has evolved from a Web of documents into a formidable platform for networked applications that let us share information and services over the Internet. In this highly connected environment, it is important that powerful Web applications be designed with sensitivity to user privacy and security needs. The risks associated with modern Web applications are familiar to the HTML5 community.\r\nHTML5 and related specifications are being developed in W3C's open standards process. This process allows an expert review of features along with their security and privacy implications. Rich functionality that was previously available only through proprietary plugins is now documented in an open specification for all experts to review and improve. We're pleased to see the HTML5 specifications subject to rigorous public review since that helps make the Web a more secure environment.\r\nSome security issues are not confined to HTML5. W3C and IETF are working closely to specify technologies and protocol extensions to mitigate some issues (such as cross-site request forgery and cross-site scripting).\r\n<span style=\"font-weight: bold;\">Will there be an HTML6?</span>\r\nNo work is currently happening on HTML6 but feature requests that are not planned to be addressed in HTML5 are available at listed under HTML.next.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_HTML_Development.png","alias":"html-development"},"641":{"id":641,"title":"XML Development","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_XML_Development.png","alias":"xml-development"},"643":{"id":643,"title":"AJAX Development","description":" Ajax (also AJAX; short for asynchronous JavaScript and XML) is a set of web development techniques using many web technologies on the client side to create asynchronous web applications. With Ajax, web applications can send and retrieve data from a server asynchronously (in the background) without interfering with the display and behavior of the existing page. By decoupling the data interchange layer from the presentation layer, Ajax allows web pages and, by extension, web applications, to change content dynamically without the need to reload the entire page. In practice, modern implementations commonly utilize JSON instead of XML.\r\nAjax is not a single technology, but rather a group of technologies. HTML and CSS can be used in combination to mark up and style information. The webpage can then be modified by JavaScript to dynamically display—and allow the user to interact with—the new information. The built-in XMLHttpRequest object within JavaScript is commonly used to execute Ajax on webpages allowing websites to load content onto the screen without refreshing the page. Ajax is not a new technology, or different language, just existing technologies used in new ways.\r\nThe term Ajax has come to represent a broad group of Web technologies that can be used to implement a Web application that communicates with a server in the background, without interfering with the current state of the page. In the article that coined the term Ajax, Jesse James Garrett explained that the following technologies are incorporated:\r\n<ul><li>HTML (or XHTML) and CSS for presentation</li><li>The Document Object Model (DOM) for dynamic display of and interaction with data</li><li>JSON or XML for the interchange of data, and XSLT for its manipulation</li><li>The XMLHttpRequest object for asynchronous communication</li><li>JavaScript to bring these technologies together</li></ul>\r\nSince then, however, there have been a number of developments in the technologies used in an Ajax application, and in the definition of the term Ajax itself. XML is no longer required for data interchange and, therefore, XSLT is no longer required for the manipulation of data. JavaScript Object Notation (JSON) is often used as an alternative format for data interchange, although other formats such as preformatted HTML or plain text can also be used. A variety of popular JavaScript libraries, including JQuery, include abstractions to assist in executing Ajax requests.\r\nAsynchronous HTML and HTTP (AHAH) involves using XMLHTTPRequest to retrieve (X)HTML fragments, which are then inserted directly into the Web page.","materialsDescription":" <span style=\"font-weight: bold;\">What Is AJAX?</span>\r\nAJAX is an acronym that stands for Asynchronous JavaScript and XML, and it describes a set of development techniques used for building websites and web applications. According to web developer and Skillcrush WordPress instructor Ann Cascarano, the best way to understand AJAX is to start with identifying its specific purpose in the web development process. AJAX’s core function is to update web content asynchronously (the “A” of AJAX), meaning a user’s web browser doesn’t need to reload an entire web page when only a small portion of content on the page needs to change.\r\nOne of the most ubiquitous examples of asynchronous updating is Google’s “Google Suggest” feature. When you enter a search query into Google’s search bar and the Google website automatically begins offering auto-complete options while you type, that’s AJAX in action. The content on the page changes (in this case, the auto-complete options in the search bar) without having to manually refresh the page (something that would make Google Suggest impractical to use). Features like Google Suggest are a fundamental part of contemporary web browsing, which points to how essential AJAX is in web development. In addition to Google Suggest, Cascarano says that AJAX is commonly used to update features like status and notification bars, online forms, comments sections, and surveys and polls. But what exactly are the “J” and “X” of AJAX and how do they make asynchronous updating possible?\r\n<span style=\"font-weight: bold;\">JavaScript and XML</span>\r\nAs mentioned above, the “J” in AJAX stands for JavaScript. JavaScript is a type of scripting language—coding languages used to automate website processes so web developers don’t have to individually program each instance of the process that appears on a page. In JavaScript’s case, it’s used specifically to create, add, and manage dynamic website content. In other words, after markup languages like HTML and CSS are used to build and display static web features (headers, fonts, paragraphs, etc.), JavaScript is then used to control features that require real time updates while a visitor is viewing a page (think interactive maps, animated graphics, scrolling video, jukeboxes, etc). Since JavaScript is in the business of updating page content without requiring viewers to manually reload entire pages, it’s a critical component for AJAX’s asynchronous updating.\r\nThe “X” in AJAX is XML (Extensible Markup Language). As its name suggests, XML is a markup language, which means it’s in the same family as languages like HTML and CSS. Markup languages are coding languages used to annotate parts of a web document that are intended to give web browsers instructions about how to understand, process, and display a web page, versus the actual text intended to be displayed on the page. While HTML and CSS focus on instructing how page content is displayed (paragraphs, headers, fonts, colors, etc.), XML is used to transfer data stored on the page to the browsers that view it. Individual computer systems are often incompatible with one another and can’t understand or interact with data formatted by a different system. XML allows developers to bypass this obstacle by storing data in plain text format between XML tags. By doing this, XML offers a way of storing, moving, and sharing data that isn’t dependent on a particular software or hardware system (something that’s crucial for the internet, where data needs to be available and understandable across all software and hardware platforms). RSS feeds—subscription web feeds that allow users to access content from blogs and news sources as they are updated in real time—are built with XML and are an example of the language’s practical data-sharing capabilities. But how does XML combine with JavaScript to form AJAX?\r\n<span style=\"font-weight: bold;\">How Does AJAX Work?</span>\r\nAccording to Cascarano, JavaScript and XML combine to make asynchronous updating happen through the use of something called an XMLHttpRequest object. When a user visits a web page designed to make use of AJAX and a prescribed event occurs (the user loads the page, clicks a button, fills out a form, etc.) JavaScript creates an XMLHttpRequest object, which then transfers data in an XML format between a web browser (the program being used to view the website) and a web server (the software or hardware where a website’s data is stored). The XMLHttpRequest object sends a request for updated page data to the web server, the server process the request, a response is created server-side and sent back to the browser, which then uses JavaScript to process the response and display it on the screen as updated content.\r\nTo recap: JavaScript automates the updating process, the request for updated content is formatted in XML to make it universally understandable, and JavaScript again kicks in to refresh the relevant content for the user viewing the page. Cascarano notes that the AJAX technique ignores extraneous page data and only handles requests for updated information and the updated information itself. This is really the heart of AJAX’s effectiveness, making websites and applications that use AJAX faster and more responsive for users.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_AJAX_Development.png","alias":"ajax-development"},"645":{"id":645,"title":"JavaScript development","description":" JavaScript, often abbreviated as JS, is a high-level, just-in-time compiled, object-oriented programming language that conforms to the ECMAScript specification. JavaScript has curly-bracket syntax, dynamic typing, prototype-based object-orientation, and first-class functions.\r\nAlongside HTML and CSS, JavaScript is one of the core technologies of the World Wide Web. JavaScript enables interactive web pages and is an essential part of web applications. The vast majority of websites use it, and major web browsers have a dedicated JavaScript engine to execute it.\r\nAs a multi-paradigm language, JavaScript supports event-driven, functional, and imperative (including object-oriented and prototype-based) programming styles. It has APIs for working with text, arrays, dates, regular expressions, and the DOM, but the language itself does not include any I/O, such as networking, storage, or graphics facilities. It relies upon the host environment in which it is embedded to provide these features.\r\nInitially only implemented client-side in web browsers, JavaScript engines are now embedded in many other types of host software, including server-side in web servers and databases, and in non-web programs such as word processors and PDF software, and in runtime environments that make JavaScript available for writing mobile and desktop applications, including desktop widgets.\r\nThe terms Vanilla JavaScript and Vanilla JS refer to JavaScript not extended by any frameworks or additional libraries. Scripts written in Vanilla JS are plain JavaScript code.\r\nAlthough there are similarities between JavaScript and Java, including language name, syntax, and respective standard libraries, the two languages are distinct and differ greatly in design. JavaScript was influenced by programming languages such as Self and Scheme. The JSON serialization format, used to store data structures in files or transmit them across networks, is based on JavaScript.\r\n"JavaScript" is a trademark of Oracle Corporation in the United States. It is used under license for technology invented and implemented by Netscape Communications and current entities such as the Mozilla Foundation.","materialsDescription":" <span style=\"font-weight: bold;\">What is JavaScript?</span>\r\nJavaScript is a client-side as well as a server-side scripting language that can be inserted into HTML pages and is understood by web browsers. JavaScript is also an Object-based Programming language.\r\n<span style=\"font-weight: bold;\">What are the differences between Java and JavaScript?</span>\r\nJava is a complete programming language. In contrast, JavaScript is a coded program that can be introduced to HTML pages. These two languages are not at all inter-dependent and are designed for different intent. Java is an object-oriented programming (OOPS) or structured programming languages like C++ or C whereas JavaScript is a client-side scripting language.\r\n<span style=\"font-weight: bold;\">Do I have to buy JavaScript?</span>\r\nNo--there is nothing to buy. The JavaScript interpreter is included in all major Internet Browsers--so as long as you have an Internet Browser, you're all set. JavaScript source files are written using an ordinary text editor, such as Notepad.\r\n<span style=\"font-weight: bold;\">What is JScript?</span>\r\nJScript is Microsoft's version of Netscape's JavaScript. Each Internet Browser vendor creates their own version of what is collectively known as JavaScript---however, the latest versions of these browsers are moving towards the ECMA Script standard.\r\n<span style=\"font-weight: bold;\">Who 'owns' JavaScript?</span>\r\nECMA governs the standard features of JavaScript---however, each vendor writes the code for their own versions of JavaScript.\r\n<span style=\"font-weight: bold;\">What are the features of JavaScript?</span>\r\n<ul><li>JavaScript is a lightweight, interpreted programming language.</li><li>JavaScript is designed for creating network-centric applications.</li><li>JavaScript is complementary to and integrated with Java.</li><li>JavaScript is complementary to and integrated with HTML.</li><li>JavaScript is open and cross-platform.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_JavaScript_development.png","alias":"javascript-development"},"649":{"id":649,"title":"QA - Quality assurance","description":" <span style=\"font-weight: bold; \">Quality Assurance (QA)</span> is defined as an activity to ensure that an organization is providing the best possible product or service to customers. QA focuses on improving the processes to deliver Quality Products to the customer. An organization has to ensure, that processes are efficient and effective as per the quality standards defined for software products. Quality Assurance is popularly known as <span style=\"font-weight: bold; \">QA Testing. </span>\r\nQA establishes and maintains set requirements for developing or manufacturing reliable products. A quality assurance system is meant to increase customer confidence and a company's credibility, while also improving work processes and efficiency, and it enables a company to better compete with others.\r\nQuality assurance helps a company create products and services that meet the needs, expectations and requirements of customers. It yields high-quality product offerings that build trust and loyalty with customers. The standards and procedures defined by a quality assurance program help prevent product defects before they arise.\r\n<span style=\"font-weight: bold; \">Quality assurance utilizes one of three methods:</span>\r\n<span style=\"font-weight: bold; \">Failure testing, </span>which continually tests a product to determine if it breaks or fails. For physical products that need to withstand stress, this could involve testing the product under heat, pressure or vibration. For software products, failure testing might involve placing the software under high usage or load conditions.\r\n<span style=\"font-weight: bold; \">Statistical process control (SPC),</span> a methodology based on objective data and analysis and developed by Walter Shewhart at Western Electric Company and Bell Telephone Laboratories in the 1920's and 1930's. This methodology uses statistical methods to manage and control the production of products.\r\n<span style=\"font-weight: bold; \">Total quality management (TQM),</span> which applies quantitative methods as the basis for continuous improvement. TQM relies on facts, data and analysis to support product planning and performance reviews.\r\n<span style=\"font-weight: bold; \">Quality assurance in software.</span> Software quality assurance management (SQA) systematically finds patterns and the actions needed to improve development cycles. Finding and fixing coding errors can carry unintended consequences; it is possible to fix one thing, yet break other features and functionality at the same time.\r\nSQA software has become important for developers as a means of avoiding errors before they occur, saving development time and expenses. Even with SQA processes in place, an update to software can break other features and cause defects - commonly known as bugs.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> Differences between Software testing and SQA services</h1>\r\n<ul><li><span style=\"font-weight: bold; \">SQA tools</span></li></ul>\r\n- Is about engineering process that ensures quality\r\n- Involve activities related to the implementation of processes, procedures, and standards.\r\n- Process focused \r\n- Preventive technique\r\n- Proactive measure\r\n- The scope of software quality testing tools applied to all products that will be created by the organization\r\n<ul><li><span style=\"font-weight: bold; \">Software Testing</span></li></ul>\r\n- Software Testing is to test a product for problems before the product goes live\r\n- Involves actives concerning verification of product Example - Review Testing\r\n- Product focused\r\n - Corrective technique\r\n- Reactive measure\r\n- The scope of Software Testing applies to a particular product being tested\r\n<h1 class=\"align-center\">Manual QA testing services Vs Automated Quality Assurance Testing</h1>\r\nSoftware testing is a huge domain, but it can be broadly categorized into two areas: manual testing and automated testing. Both of them can be used to achieve the best results, but it is always worth knowing the difference between the two. Each testing type – manual and automated – comes with its own set of advantages and disadvantages. \r\nYou can choose between manual and quality assurance testing services based on a variety of factors. These include:\r\n- Project requirements\r\n- Timeline\r\n- Budget\r\n- Expertise\r\n- Suitability<br /> \r\n<ul><li><span style=\"font-weight: bold; \">Manual Testing </span></li></ul>\r\n<span style=\"font-weight: bold; \">Exploratory Testing:</span> This scenario requires a tester’s expertise, creativity, knowledge, analytical and logical reasoning skills. With poorly written specifications and short execution time, human skills are a must to test in this scenario.\r\n<span style=\"font-weight: bold; \">Ad-Hoc Testing:</span> It is an unplanned method of testing where the biggest difference maker is a tester’s insight that can work without a specific approach.\r\n<span style=\"font-weight: bold; \">Usability Testing:</span> Here you need to check the level of user-friendliness and check the software for convenience. Human observation is a must to make the end user’s experience convenient.\r\n<ul><li><span style=\"font-weight: bold; \">Quality Assurance automation tools</span></li></ul>\r\n<span style=\"font-weight: bold; \">Repeated Execution:</span> When you need to execute a use case repeatedly, automated testing is a better option.\r\n<span style=\"font-weight: bold; \">Regression Testing:</span> Automated automated QA software is better here because the code changes frequently and the regressions can be run in a timely manner\r\n<span style=\"font-weight: bold; \">Performance:</span> You need an automated QA testing software when thousands of concurrent users are simulated at the same time. Additionally, it is a better solution for load testing.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Quality_assurance.png","alias":"qa-quality-assurance"},"651":{"id":651,"title":"Interface Testing","description":"When an application or a software or a website is developed, then there are several components of it. Those components can be server, database etc. The connection which integrates and facilitates the communication between these components is termed as an <span style=\"font-weight: bold;\">Interface</span>.\r\n<span style=\"font-weight: bold;\">Interface Testing</span> is performed to evaluate whether systems or components pass data and control correctly to one another. It is to verify if all the interactions between these modules are working properly and errors are handled properly.\r\n<span style=\"font-weight: bold; \">Interface Testing - Checklist</span>\r\n<ul><li>Verify that communication between the systems are done correctly</li><li>Verify if all supported hardware/software has been tested</li><li>Verify if all linked documents be supported/opened on all platforms</li><li>Verify the security requirements or encryption while communication happens between systems</li><li>Check if a Solution can handle network failures between Web site and application server</li></ul>\r\n<span style=\"font-weight: bold; \">Phases of Interface Testing. </span>\r\nThere are 2 components involved in Interface testing: 1) web server and application server interface and 2) web server and database server interface.\r\nBasically, 3 phases are involved in the Interface testing which is mentioned below:\r\n<b>Configuration and Development. </b>After the configuration of the interface and the development initialization, the configuration is needed to be verified as per the requirement. In simple words, verification takes place.\r\n<p style=\" text-align: justify; \"><b>Validation. </b>After the configuration and development stage, validation of the interface is necessary.</p>\r\n<p style=\" text-align: justify; \"><b>Maintenance.</b> After the completion of the project, when the project reaches it’s working stage, the interface is set to be monitored for its performance.</p>\r\n<p style=\" text-align: justify; \"></p>\r\n<p style=\"text-align: justify; \"><a name=\"StepsinvolvedinInterfaceTesting\"></a></p>","materialsDescription":"<h1 class=\"align-center\">Types of Interface Testing </h1>\r\nDuring Interface Testing various types of testing done on the interface which may include:\r\n<span style=\"font-weight: bold; \">Workflow:</span> It ensures that the interface engine handles your standard workflows as expected.\r\n<span style=\"font-weight: bold; \">Edge cases -unexpected values:</span> This is considered when testing include date, month and day reversed.\r\n<span style=\"font-weight: bold; \">Performance, load, and network testing:</span> A high-volume interface may require more Load Testing than a low-volume interface, depending on the interface engine and connectivity infrastructure.\r\n<span style=\"font-weight: bold; \">Individual system interface testing:</span> This includes testing each system individually. For example, billing system and inventory management system for the retail store should be able to operate separately.\r\n<h1 class=\"align-center\">What is Graphic User Interface (GUI) Testing?</h1>\r\nGraphic User Interface Testing (GUI) testing is the process of ensuring proper functionality of the graphical user interface (GUI) for a specific application. This involves making sure it behaves in accordance with its requirements and works as expected across the range of supported platforms and devices.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">GUI Testing Approaches</span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Manual Based Testing: </span>Under this approach, the screens of the application are checked manually by testers. They are being confirmed with the requirements that are stated in the business requirements. The UI is also matched with the designs that are provided during the documentation phase of the application.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Automation Based Testing:</span> Automated user interface testing approach is performed in 2 steps i.e, record and play. While doing this, the steps are captured/recorded with the help of the automation tool while performing the first round of testing. And during playback, that recorded steps script is run when the application is under test. If the position of any button or image changes that during the playback, it does not get tracked and the test fails.</p>\r\n<h1 class=\"align-center\">What Features Should I Look for in a GUI Testing Tool?</h1>\r\nObviously the first answer is to choose a tool that can automate the specific technologies you’re testing, otherwise your automation is doomed to fail. Secondly you should choose a tool that has some of the following characteristics:\r\n<ul><li>Good interface testing software that makes it easy for your automation engineers to write tests, make changes, find issues and be able to deploy the tests on all the environments you need to test.</li><li>A tool that is well supported by the manufacturer and is keeping up to date with new web browsers, operating systems and technologies that you will need to test in the future. </li><li>An object abstraction layer so that your test analysts can write the tests in the way most natural for them and your automation engineers can create objects that point to physical items in the application that will be robust and not change every time you resort a grid or add data to the system.</li><li>Support for data-driven testing since as we have discussed, one of the big benefits of automation is the ability to run the same test thousands of times with different sets of data.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Interface_Testing.png","alias":"interface-testing"},"655":{"id":655,"title":"Perl Development","description":" Perl is a family of two high-level, general-purpose, interpreted, dynamic programming languages. "Perl" refers to Perl 5, but from 2000 to 2019 it also referred to its redesigned "sister language", Perl 6, before the latter's name was officially changed to Raku in October 2019.\r\nThough Perl is not officially an acronym, there are various backronyms in use, including "Practical Extraction and Reporting Language". Perl was originally developed by Larry Wall in 1987 as a general-purpose Unix scripting language to make report processing easier. Since then, it has undergone many changes and revisions. Raku, which began as a redesign of Perl 5 in 2000, eventually evolved into a separate language. Both languages continue to be developed independently by different development teams and liberally borrow ideas from one another.\r\nThe Perl languages borrow features from other programming languages including C, shell script (sh), AWK, and sed; Wall also alludes to BASIC and Lisp in the introduction to Learning Perl (Schwartz & Christiansen) and so on. They provide text processing facilities without the arbitrary data-length limits of many contemporary Unix command line tools, facilitating manipulation of text files. Perl 5 gained widespread popularity in the late 1990s as a CGI scripting language, in part due to its unsurpassed regular expression and string parsing abilities.\r\nIn addition to CGI, Perl 5 is used for system administration, network programming, finance, bioinformatics, and other applications, such as for GUIs. It has been nicknamed "the Swiss Army chainsaw of scripting languages" because of its flexibility and power, and also its ugliness. In 1998, it was also referred to as the "duct tape that holds the Internet together," in reference to both its ubiquitous use as a glue language and its perceived inelegance.\r\nAccording to Wall, Perl has two slogans. The first is "There's more than one way to do it," commonly known as TMTOWTDI. The second slogan is "Easy things should be easy and hard things should be possible".\r\nThe overall structure of Perl derives broadly from C. Perl is procedural in nature, with variables, expressions, assignment statements, brace-delimited blocks, control structures, and subroutines.\r\nPerl also takes features from shell programming. All variables are marked with leading sigils, which allow variables to be interpolated directly into strings. However, unlike the shell, Perl uses sigils on all accesses to variables, and unlike most other programming languages that use sigils, the sigil doesn't denote the type of the variable but the type of the expression. So for example, to access a list of values in a hash, the sigil for an array ("@") is used, not the sigil for a hash ("%"). Perl also has many built-in functions that provide tools often used in shell programming (although many of these tools are implemented by programs external to the shell) such as sorting, and calling operating system facilities.\r\nPerl takes lists from Lisp, hashes ("associative arrays") from AWK, and regular expressions from sed. These simplify and facilitate many parsing, text-handling, and data-management tasks. Also shared with Lisp are the implicit return of the last value in a block, and the fact that all statements have a value, and thus are also expressions and can be used in larger expressions themselves.\r\nAll versions of Perl do automatic data-typing and automatic memory management. The interpreter knows the type and storage requirements of every data object in the program; it allocates and frees storage for them as necessary using reference counting (so it cannot deallocate circular data structures without manual intervention). Legal type conversions — for example, conversions from number to string — are done automatically at run time; illegal type conversions are fatal errors.","materialsDescription":" <span style=\"font-weight: bold;\">What is Perl?</span>\r\n<ul><li>Perl is a stable, cross-platform programming language.</li><li>Though Perl is not officially an acronym few people used it as <span style=\"font-weight: bold;\">Practical Extraction and Report Language</span>.</li><li>It is used for mission-critical projects in the public and private sectors.</li><li>Perl is an Open Source software, licensed under its Artistic License, or the <span style=\"font-style: italic;\">GNU General Public License (GPL)</span>.</li><li>Perl was created by Larry Wall.</li><li>Perl 1.0 was released to Usenet's alt.comp.sources in 1987.</li><li>Perl is listed in the Oxford English Dictionary.</li></ul>\r\n<span style=\"font-weight: bold;\">What are the features of Perl programming?</span>\r\n<ul><li>Perl takes the best features from other languages, such as C, awk, sed, sh, and BASIC, among others.</li><li>Perl's database integration interface DBI supports third-party databases including Oracle, Sybase, Postgres, MySQL, and others.</li><li>Perl works with HTML, XML, and other mark-up languages.</li><li>Perl supports Unicode.</li><li>Perl is Y2K compliant.</li><li>Perl supports both procedural and object-oriented programming.</li><li>Perl interfaces with external C/C++ libraries through XS or SWIG.</li><li>Perl is extensible. There are over 20,000 third party modules available from the Comprehensive Perl Archive Network (CPAN).</li><li>The Perl interpreter can be embedded into other systems.</li></ul>\r\n<span style=\"font-weight: bold;\">What are the benefits of Perl programming in using it in web-based applications?</span>\r\n<ul><li>Perl used to be the most popular web programming language due to its text manipulation capabilities and rapid development cycle.</li><li>Perl is widely known as " the duct-tape of the Internet".</li><li>Perl can handle encrypted Web data, including e-commerce transactions.</li><li>Perl can be embedded into web servers to speed up processing by as much as 2000%.</li><li>Perl's mod_perl allows the Apache web server to embed a Perl interpreter.</li><li>Perl's DBI package makes web-database integration easy.</li></ul>\r\n<span style=\"font-weight: bold;\">Is Perl a case sensitive language?</span>\r\nYes. Perl is a case sensitive programming language.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Perl_Development.png","alias":"perl-development"},"657":{"id":657,"title":"Oracle Applications Development","description":" Oracle Applications comprise the applications software or business software of the Oracle Corporation. The term refers to the non-database and non-middleware parts.\r\nOracle sells many functional modules that use the Oracle RDBMS as a back-end, notably Oracle Financials, Oracle HRMS, Oracle SCM, Oracle Projects, Oracle CRM and Oracle Procurement.\r\nOracle initially launched its application suite with financial software in the late 1980s. The offering as of 2009 extends to supply-chain management, human resource management, warehouse-management, customer-relationship management, call-center services, product lifecycle management, and many other areas. Both in-house expansion and the acquisition of other companies have vastly expanded Oracle's application software business.\r\nOracle released Oracle E-Business Suite (EBS/e-BS) Release 12 (R12) – a bundling of several Oracle Applications – in February 2007. The release date coincided with new releases of other Oracle-owned products: JD Edwards EnterpriseOne, Siebel Systems and PeopleSoft.","materialsDescription":" <span style=\"font-weight: bold;\">What is Oracle E-Business Suite?</span>\r\nOracle E-Business Suite is a replicated integrated application software package manufactured by Oracle, which includes functional blocks ERP, CRM, PLM. Designed to automate the main activities of enterprises, including finance, production, personnel management, logistics, marketing, sales and sales, customer service, relationships with suppliers and customers, and others.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Oracle_Applicatons_Development.png","alias":"oracle-applications-development"},"659":{"id":659,"title":"SAP Applications Development","description":" ABAP is the SAP programming language. The syntax of the programming language is similar to COBOL, but it is very different from languages such as Java, C, or Python. Since ABAP is a non-standardized programming language, it is only used in connection with SAP programs. However, ABAP has powerful concepts for developing business applications in this environment. Since 1990, ABAP has also been a so-called object-oriented programming language.\r\nAs an SAP developer, you work closely with other software engineers. Together, you will develop, implement and maintain the modules and features of the software that works for your customer or employer. Specifically, these can be architectures, applications, and specific solutions.\r\nABAP is one of the many application-specific fourth-generation languages (4GLs) first developed in the 1980s. It was originally the report language for SAP R/2, a platform that enabled large corporations to build mainframe business applications for materials management and financial and management accounting. ABAP establish integration between independent software.\r\nABAP used to be an abbreviation of Allgemeiner Berichts-Aufbereitungs-Prozessor, German for "generic report preparation processor", but was later renamed to the English Advanced Business Application Programming. ABAP was one of the first languages to include the concept of Logical Databases (LDBs), which provides a high level of abstraction from the basic database level(s),which supports every platform, language and units.\r\nThe ABAP language was originally used by developers to develop the SAP R/3 platform. It was also intended to be used by SAP customers to enhance SAP applications – customers can develop custom reports and interfaces with ABAP programming. The language was geared towards more technical customers with programming experience.\r\nABAP remains as the language for creating programs for the client-server R/3 system, which SAP first released in 1992. As computer hardware evolved through the 1990s, more and more of SAP's applications and systems were written in ABAP. By 2001, all but the most basic functions were written in ABAP. In 1999, SAP released an object-oriented extension to ABAP called ABAP Objects, along with R/3 release 4.6.\r\nSAP's current development platform NetWeaver supports both ABAP and Java.\r\nABAP has an abstraction between the business applications, the operating system and database. This ensures that applications do not depend directly upon a specific server or database platform and can easily be ported from one platform to another.\r\nSAP Netweaver currently runs on UNIX (AIX, HP-UX, Solaris, Linux), Microsoft Windows, i5/OS on IBM System i (formerly iSeries, AS/400), and z/OS on IBM System z (formerly zSeries, S/390). Supported databases are HANA, SAP ASE (formerly Sybase), IBM DB2, Informix, MaxDB, Oracle, and Microsoft SQL Server (support for Informix was discontinued in SAP Basis release 7.00).","materialsDescription":" <span style=\"font-weight: bold;\">What is a SAP Developer?</span>\r\nSAP is the #1 creator of business software solutions. It's the fourth largest software company globally -- just a couple notches behind Microsoft. What this means is that there's a huge market for developers who are knowledgeable of SAP solutions -- outside of the parent company and outside of Germany. Among these solutions are SAP Business Warehouse, SAP Business Objects, and Sybase mobile.\r\nSAP has contributed to one thing that most software companies haven’t – its own computer language. One possible role for a SAP developer is to write programs using Advanced Business Application Programming (ABAP). Some SAP projects are also developed in Java.\r\nMany U.S. companies use SAP technologies. By perusing job posting, you may find some big names: Costco, REI, Nike, even Raytheon.\r\nThere are a lot of different roles from SAP systems analyst to SAP architect. It can be surprising just how much know-how and education these positions require.\r\n<span style=\"font-weight: bold;\">Education</span>\r\nThe bachelor’s degree is the typical entry point for a career in software development. Industry-specific knowledge can be important – in the case of a SAP developer, it is often finance or business.\r\nMany nationally advertised SAP positions favor candidates with master’s degrees; depending on the position, the master’s maybe in business administration or a more technical field.\r\nHigher-level software development positions typically ask for experience taking a software product through the lifecycle. They may ask for knowledge of specific models -- e.g. the Full Lifecycle Model.\r\nThose with SAP expertise often go on to work as consultants. There are two types: functional consultant and technical consultant. The functional consultant is focused on meeting business needs and the technical consultant, well you can guess what their focus is.\r\n<span style=\"font-weight: bold;\">SAP Certification</span>\r\nLike its "big brothers" Microsoft and Oracle, SAP offers a host of certifications. They are available in technology, development, and application.\r\nIt is possible to simultaneously earn a master's degree and SAP certification. The masters may be in any of several fields, including business engineering and computer science.\r\nJob advancement takes more than just technical skills. A 2012 survey of SAP professionals asked what skills were most important for advancement and raises. Project management topped the list. Business skills and communication skills were also seen as important.\r\nDevelopers can find lots of resources on the site of the SAP Community Network.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_SAP_Applications_Development.png","alias":"sap-applications-development"},"661":{"id":661,"title":"Sharepoint Development","description":" SharePoint is a web-based collaborative platform that integrates with Microsoft Office. Launched in 2001, SharePoint is primarily sold as a document management and storage system, but the product is highly configurable and usage varies substantially among organizations.\r\nSharePoint infuses AI into the mobile app experience to keep you focused and productive while on the go. AI builds an understanding of what you work on, how you work, and how your colleagues' work relates to you. When you need expertise, content, or resources when you're on the go, SharePoint is a great place to start looking.\r\nSharePoint is comprised of a multipurpose set of technologies that has tight integration with Office 365 as well as handy document management capabilities.\r\nAccording to Microsoft, SharePoint is used by 78% of Fortune 500 companies. Between 2006 and 2011, Microsoft sold over 36.5 million user licenses.\r\nSharePoint is a collection of software products and components that includes:\r\n<ul><li>a set of web applications for organizing collaboration;</li><li>functionality for creating web portals;</li><li>module for searching information in documents and information systems;</li><li>workflow management functionality and enterprise-wide content management system;</li><li>module for creating forms for entering information;</li><li>functionality for business analysis.</li></ul>\r\nMicrosoft states that SharePoint has 190 million users across 200,000 customer organizations.","materialsDescription":" <span style=\"font-weight: bold;\">Why is Microsoft SharePoint important?</span>\r\nSharePoint’s core functions are\r\n<ul><li>a) to store documents in a more effective format than a regular folder system, and</li><li>b) bring an organization together so that everyone receives critical information that’s relevant to them.</li></ul>\r\nHere are some benefits your organization can get from using SharePoint:\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Context around documents and folders</span></span>\r\nA traditional document storage facility is usually a folder on a server somewhere. The reason why SharePoint is more effective than the traditional method is that it brings context around the folder itself by tracking versions of the document. For example, in a traditional folder setup, you can’t have a running version history for each document or see any changes to the file name. Whereas with SharePoint, there’s more information provided about the file. It’s not just some file sitting in a folder; it’s an evolving piece of information that has a history as well as context.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Enable constant communication with all staff</span></span>\r\nIn the past, you might send a group email and copy everyone. The problem with that approach is a lot of information gets ignored or even lost, so some people might not get the information they need. For example, maybe you lost a company document and you missed an important discussion. Or maybe you did read it but afterward, it was very difficult to find and reference that information. SharePoint brings collaboration to the table so that all staff can see the important information and communication accordingly.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Store all information in a central location</span></span>\r\nThis can range from things such as updates from the CEO to important meetings or events. SharePoint brings all the information to one internal place so staff can quickly find the information they need. Other use cases might be general warnings about particular customers or even incidents that everyone needs to be aware of. With SharePoint, simply post the message and everyone can access it from there. Forget email or announcement boards; simply post it on SharePoint.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Encourage collaboration</span></span>\r\nSharePoint is really designed around getting the organization into a central point where they can collaborate. This is particularly important for organizations that are not geographically connected. With some branches working in a very isolated format, SharePoint provides staff with the ability to connect with each other via a portal. Where in the past some staff might only interact with the company during a company meeting, SharePoint brings those people together so everyone can work together, all the time. Collaboration fosters innovation and builds a company culture that spawns creative ideas.\r\n<span style=\"font-weight: bold;\">What are the challenges of Microsoft SharePoint?</span>\r\n<span style=\"font-weight: bold;\">Support for certain industry standards.</span> SharePoint's records-management capabilities give it the ability to save documents for legal or historical reasons. This can be a challenge in some industries (medical and financial) where there are complex regulatory requirements for record-keeping. In those cases, you should consult a professional about an industry-specific solution.\r\n<span style=\"font-weight: bold;\">Customize out of the box with third-party solutions.</span> Some organizations won’t find what they need out of the box. A third-party solution can help you build something you want. This can be easily achieved if you work with an IT service provider that has SharePoint experience. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Sharepoint_Development.png","alias":"sharepoint-development"},"665":{"id":665,"title":"User Interface Development","description":" User interface design (UI) or user interface engineering is the design of user interfaces for machines and software, such as computers, home appliances, mobile devices, and other electronic devices, with the focus on maximizing usability and the user experience. The goal of user interface design is to make the user's interaction as simple and efficient as possible, in terms of accomplishing user goals (user-centered design).\r\nGood user interface design facilitates finishing the task at hand without drawing unnecessary attention to itself. Graphic design and typography are utilized to support its usability, influencing how the user performs certain interactions and improving the aesthetic appeal of the design; design aesthetics may enhance or detract from the ability of users to use the functions of the interface. The design process must balance technical functionality and visual elements (e.g., mental model) to create a system that is not only operational but also usable and adaptable to changing user needs.\r\nInterface design is involved in a wide range of projects from computer systems, to cars, to commercial planes; all of these projects involve much of the same basic human interactions yet also require some unique skills and knowledge. As a result, designers tend to specialize in certain types of projects and have skills centered on their expertise, whether it is a software design, user research, web design, or industrial design.","materialsDescription":" <span style=\"font-weight: bold;\">What is a Graphical User Interface?</span>\r\nThe graphical user interface, developed in the late 1970s by the Xerox Palo Alto research laboratory and deployed commercially in Apple’s Macintosh and Microsoft’s Windows operating systems, was designed as a response to the problem of inefficient usability in early, text-based command-line interfaces for the average user.\r\nGraphical user interfaces would become the standard of user-centered design in software application programming, providing users the capability to intuitively operate computers and other electronic devices through the direct manipulation of graphical icons such as buttons, scroll bars, windows, tabs, menus, cursors, and the mouse pointing device. Many modern graphical user interfaces feature touchscreen and voice-command interaction capabilities.\r\n<span style=\"font-weight: bold;\">How Does a Graphical User Interface Work?</span>\r\nGraphical user interface design principles conform to the model–view–controller software pattern, which separates internal representations of information from the manner in which information is presented to the user, resulting in a platform where users are shown which functions are possible rather than requiring the input of command codes. Users interact with information by manipulating visual widgets, which are designed to respond in accordance with the type of data they hold and support the actions necessary to complete the user’s task.\r\nThe appearance, or “skin,” of an operating system or application software may be redesigned at will due to the nature of graphical user interfaces being independent from application functions. Applications typically implement their own unique graphical user interface display elements in addition to graphical user interface elements already present on the existing operating system. A typical graphical user interface also includes standard formats for representing graphics and text, making it possible to share data between applications running under common graphical user interface design software.\r\nGraphical user interface testing refers to the systematic process of generating test cases in order to evaluate the functionality of the system and its design elements. Graphical user interface testing tools, which are either manual or automated and typically implemented by third-party operators, are available under a variety of licenses and are supported by a variety of platforms. Popular examples include: Tricentis Tosca, Squish GUI Tester, Unified Functional Testing (UFT), Maveryx, Appium, and eggPlant Functional.\r\n<span style=\"font-weight: bold;\">Graphical User Interface Examples</span>\r\nSketchpad, believed to be the first graphical computer-aided design program, was developed in 1962 by Ivan Sutherland while he was at MIT, and consisted of a light pen that enabled users to create and manipulate objects in engineering drawings in real-time with coordinated graphics.\r\nModern operating systems and graphical user interfaces are incorporated into nearly every interactive application, such as ATMs, self-service checkouts, airline self-ticketing and check-in, video games, smartphones, and desktops. Some popular, modern graphical user interface examples include Microsoft Windows, macOS, Ubuntu Unity, and GNOME Shell for desktop environments, and Android, Apple's iOS, BlackBerry OS, Windows 10 Mobile, Palm OS-WebOS, and Firefox OS for smartphones.\r\n<span style=\"font-weight: bold;\">Advantages of Graphical User Interfaces</span>\r\nThe advantage of a graphical user interface is a stark improvement in useability for the average person. The features of a graphical user interface leverage familiar metaphors, such as drag-and-drop for transferring files, and use familiar icons, such as a trash bin for deleted files, creating an environment in which computer operations are intuitive and easily mastered without any prior practice or knowledge of computing machinery or languages. Graphical user interface applications are self descriptive, feedback is typically immediate, and visual cues encourage and steer discoverability.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_User_Interface_Development.png","alias":"user-interface-development"},"669":{"id":669,"title":"MySQL Development","description":" MySQL is an open-source relational database management system (RDBMS). Its name is a combination of "My", the name of co-founder Michael Widenius's daughter, and "SQL", the abbreviation for Structured Query Language.\r\nMySQL is free and open-source software under the terms of the GNU General Public License, and is also available under a variety of proprietary licenses. MySQL was owned and sponsored by the Swedish company MySQL AB, which was bought by Sun Microsystems (now Oracle Corporation). In 2010, when Oracle acquired Sun, Widenius forked the open-source MySQL project to create MariaDB.\r\nMySQL is a component of the LAMP web application software stack (and others), which is an acronym for Linux, Apache, MySQL, Perl/PHP/Python. MySQL is used by many database-driven web applications, including Drupal, Joomla, phpBB, and WordPress. MySQL is also used by many popular websites, including Facebook, Flickr, MediaWiki, Twitter, and YouTube.\r\nMySQL is written in C and C++. Its SQL parser is written in yacc, but it uses a home-brewed lexical analyzer. MySQL works on many system platforms, including AIX, BSDi, FreeBSD, HP-UX, eComStation, i5/OS, IRIX, Linux, macOS, Microsoft Windows, NetBSD, Novell NetWare, OpenBSD, OpenSolaris, OS/2 Warp, QNX, Oracle Solaris, Symbian, SunOS, SCO OpenServer, SCO UnixWare, Sanos and Tru64. A port of MySQL to OpenVMS also exists.\r\nThe MySQL server software itself and the client libraries use dual-licensing distribution. They are offered under GPL version 2, or a proprietary license.\r\nSupport can be obtained from the official manual. Free support additionally is available in different IRC channels and forums. Oracle offers paid support via its MySQL Enterprise products. They differ in the scope of services and in price. Additionally, a number of third party organisations exist to provide support and services, including MariaDB and Percona.\r\nMySQL has received positive reviews, and reviewers noticed it "performs extremely well in the average case" and that the "developer interfaces are there, and the documentation (not to mention feedback in the real world via Web sites and the like) is very, very good". It has also been tested to be a "fast, stable and true multi-user, multi-threaded sql database server".","materialsDescription":" <span style=\"font-weight: bold; \">What is MySQL?</span>\r\n<span style=\"font-style: italic; \">MySQL is a database management system.</span>\r\nA database is a structured collection of data. It may be anything from a simple shopping list or a picture gallery or the vast amounts of information in a corporate network. To add, access, and process data stored in a computer database, you need a database management system such as MySQL Server. Since computers are very good at handling large amounts of data, database management plays a central role in computing, as stand-alone utilities, or as parts of other applications.\r\n<span style=\"font-style: italic; \">MySQL is a relational database management system.</span>\r\nA relational database stores data in separate tables rather than putting all the data in one big storeroom. This adds speed and flexibility. The tables are linked by defined relations making it possible to combine data from several tables on request. The SQL part of "MySQL" stands for "Structured Query Language" the most common standardised language used to access databases.\r\nMySQL, the most popular Open Source SQL database, is developed and provided by MySQL AB. The MySQL web site ( http://www.mysql.com ) provides the latest information about MySQL software and MySQL AB.\r\n<span style=\"font-weight: bold;\">Why do I need MySQL?</span>\r\nIf you have any information such as products, dates, customers, pictures, or any data that is not static, a database is an efficient way to manage that information. Sites that contain message boards, guest books, dynamic galleries, contact lists, or online product information can greatly benefit by storing their information on our fast, reliable and secure database server.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_MySQL_Development.png","alias":"mysql-development"},"671":{"id":671,"title":"Oracle Database Development","description":" Oracle Database (commonly referred to as Oracle RDBMS or simply as Oracle) is a proprietary multi-model database management system produced and marketed by Oracle Corporation.\r\nIt is a database commonly used for running online transaction processing (OLTP), data warehousing (DW) and mixed (OLTP & DW) database workloads. The latest generation, Oracle Database 19c, is available on-prem, on-cloud, or in a hybrid-Cloud environment. 19c may also be deployed on Oracle Engineered Systems (e.g. Exadata) on-prem, on Oracle (public) cloud or (private) cloud at a customer. At Openworld 2017 in San Francisco, Executive Chairman of the Board and CTO, Larry Ellison announced the next database generation, Oracle Autonomous Database.\r\nA 2016 Gartner report claimed to show Oracle holding #1 RDBMS market share worldwide based on the revenue share ahead of its four closest competitors – Microsoft, IBM, SAP, and Teradata.\r\nIn the market for relational databases, Oracle Database competes against commercial products such as IBM's DB2 UDB and Microsoft SQL Server. Oracle and IBM tend to battle for the mid-range database market on Unix and Linux platforms, while Microsoft dominates the mid-range database market on Microsoft Windows platforms. However, since they share many of the same customers, Oracle and IBM tend to support each other's products in many middleware and application categories (for example WebSphere, PeopleSoft, and Siebel Systems CRM), and IBM's hardware divisions work closely with Oracle on performance-optimizing server-technologies (for example, Linux on IBM Z). Niche commercial competitors include Teradata (in data warehousing and business intelligence), Software AG's ADABAS, Sybase, and IBM's Informix, among many others.\r\nIncreasingly, the Oracle database products compete against such open-source software relational and non-relational database systems like PostgreSQL, MongoDB, Couchbase, Neo4j, and others. Oracle acquired Innobase, supplier of the InnoDB codebase to MySQL, in part to compete better against open source alternatives, and acquired Sun Microsystems, owner of MySQL, in 2010. Database products licensed as open-source are, by the legal terms of the Open Source Definition, free to distribute and free of royalty or other licensing fees. ","materialsDescription":" <span style=\"font-weight: bold;\">Why is Oracle Such a Popular Relational Database?</span>\r\nIn the Oracle Bigdata base, a collection of data is treated as one. The purpose of a database is to store and retrieve organized information. In general, an Oracle server manages a huge amount of data in a multiuser environment so that many users can concurrently access the same data and all this is delivered with high performance. Prevention of unauthorized access and efficient solutions for failure recovery is also provided by the Oracle server.\r\nThe most flexible and cost-effective way to manage information and applications is offered by Oracle Database and is the first database designed for enterprise grid computing. Enterprise grid computing enables the creation of a large pool of industry-standard, modular storage, and servers.\r\nThis architecture enables every new system to be quickly provisioned from the collection or pool of components. Peak workloads are not required since capacity can easily be added or reallocated from the resource pool as required.\r\nThe database has logical and physical structures. Because the physical and logical structures are separate, the physical storage of data can be managed without affecting the access to logical storage structures.\r\n<span style=\"font-weight: bold;\">Oracle Database Features</span>\r\nFollowing are the features of Oracle Database:\r\n<ul><li>Scalability and Performance;</li><li>Manageability;</li><li>Database Backup and Recovery;</li><li>High Availability;</li><li>Business Intelligence;</li><li>Content Management;</li><li>Security;</li><li>Data Integrity and Triggers;</li><li>Information Integration.</li></ul>\r\n<span style=\"font-weight: bold;\">Oracle Database Application Development</span>\r\nOracle Database is a simple, widely understood, unified data model. It is used as a standalone in many applications, but it is also invoked directly from Java (JDBC), Oracle Call Interface (OCI), Oracle C++ Call Interface (OCCI), or XSU (XML SQL Utility). Stored packages, procedures, and triggers can all be written in PL/SQL or in Java.\r\nSQL and PL/SQL are the core of Oracle’s application development stack. Most enterprises run SQL in back-ends and Web applications accessing databases do so by utilizing SQL (wrapped by Java classes as JDBC). Enterprise Application Integration applications generate XML from SQL queries, and content repositories are built on top of SQL tables.\r\nOracle server covers the following:\r\n<ul><li> Oracle SQL;</li><li>PL/SQL;</li><li>Application Programming Languages (APIs);</li><li>Transactions;</li><li>Datatypes;</li><li>Globalization.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Oracle_Datase_Development.png","alias":"oracle-database-development"},"673":{"id":673,"title":"MS SQL Development","description":" Microsoft SQL Server is a relational database management system, or RDBMS, that supports a wide variety of transaction processing, business intelligence and analytics applications in corporate IT environments. It's one of the three market-leading database technologies, along with Oracle Database and IBM's DB2.\r\nLike other RDBMS technologies, SQL Server is primarily built around a row-based table structure that connects related data elements in different tables to one another, avoiding the need to redundantly store data in multiple places within a database. The relational model also provides referential integrity and other integrity constraints to maintain data accuracy; those checks are part of a broader adherence to the principles of atomicity, consistency, isolation, and durability - collectively known as the ACID properties and designed to guarantee that database transactions are processed reliably.\r\nThe advanced security features supported in all editions of Microsoft SQL Server starting with SQL Server 2016 SP1 include three technologies added to the 2016 release: Always Encrypted, which lets user update encrypted data without having to decrypt it first; row-level security, which enables data access to be controlled at the row level in database tables; and dynamic data masking, which automatically hides elements of sensitive data from users without full access privileges.","materialsDescription":" <span style=\"font-weight: bold;\">What is MS SQL?</span>\r\nMS SQL is short for Microsoft SQL Server. It is a relational web hosting database that is used to store web site information like blog posts or user information. MS SQL is the most popular type of database on Windows servers. It is not free but it has many advanced features that make it suitable for businesses.\r\n<span style=\"font-weight: bold;\">What are the features of MS SQL?</span>\r\nIn basic terms, an MS SQL database is capable of storing any type of data that you want. It will let you quickly store and retrieve information and multiple web site visitors can use it at one time. You will use SQL statements to accomplish all of this. In more technical terms, most versions of MS SQL have the following features:\r\n<ul><li>Buffer management</li><li>Logging and Transaction</li><li>Concurrency and locking</li><li>Replication services</li><li>Analysis services</li><li>Notification services</li><li>Integration services</li><li>Full-text search service</li><li>Stored procedures</li><li>Triggers</li><li>Views</li><li>Sub-SELECTs (i.e. nested SELECTs)</li></ul>\r\n<span style=\"font-weight: bold;\">What is MS SQL used for?</span>\r\nMS SQL is the database of choice for web applications on a Windows platform (using .NET or ASP). These languages make is extremely easy to connect to the MS SQL database. It is also used for many popular content management systems and other scripts.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_MS_SQL_Development.png","alias":"ms-sql-development"},"675":{"id":675,"title":"MariaDB Development","description":" MariaDB is a community-developed, commercially supported fork of the MySQL relational database management system (RDBMS), intended to remain free and open-source software under the GNU General Public License. Development is led by some of the original developers of MySQL, who forked it due to concerns over its acquisition by Oracle Corporation in 2009.\r\nMariaDB intended to maintain high compatibility with MySQL, ensuring a drop-in replacement capability with library binary parity and exact matching with MySQL APIs and commands. However, new features diverge more. It includes new storage engines like Aria, ColumnStore, and MyRocks.\r\nIts lead developer/CTO is Michael "Monty" Widenius, one of the founders of MySQL AB and the founder of Monty Program AB. On 16 January 2008, MySQL AB announced that it had agreed to be acquired by Sun Microsystems for approximately $1 billion. The acquisition completed on 26 February 2008. MariaDB is named after Monty's younger daughter, Maria. (MySQL is named after his other daughter, My.)","materialsDescription":" <span style=\"font-weight: bold;\">What is MariaDB?</span>\r\nMariaDB is a backward compatible, drop-in replacement of the MySQL® Database Server. It includes all major open source storage engines.\r\nThe source code for MariaDB is publically available on GitHub. Binaries and packages are also available.\r\n<span style=\"font-weight: bold;\">What is MariaDB's Release Policy and Schedule?</span>\r\nThe <link https://mariadb.com/kb/en/plans/ - external-link-new-window \"Opens internal link in current window\">MariaDB Development Plans</link> page links to plans for future versions of MariaDB.\r\nThe release schedule for upcoming MariaDB releases can be found on the <link https://jira.mariadb.org/projects/MDEV?selectedItem=com.atlassian.jira.jira-projects-plugin:release-page - external-link-new-window \"Opens internal link in current window\">MariaDB Jira release page</link>.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_MariaDB_Development.png","alias":"mariadb-development"},"676":{"id":676,"title":"PostgreSQL Development","description":" PostgreSQL, also known as Postgres, is a free and open-source relational database management system (RDBMS) emphasizing extensibility and technical standards compliance. It is designed to handle a range of workloads, from single machines to data warehouses or Web services with many concurrent users. It is the default database for macOS Server, and is also available for Linux, FreeBSD, OpenBSD, and Windows.\r\nPostgreSQL features transactions with Atomicity, Consistency, Isolation, Durability (ACID) properties, automatically updatable views, materialized views, triggers, foreign keys, and stored procedures. PostgreSQL is developed by the PostgreSQL Global Development Group, a diverse group of many companies and individual contributors.\r\nPostgreSQL's developers pronounce PostgreSQL as /ˈpoʊstɡrɛs ˌkjuː ˈɛl/. It is abbreviated as Postgres because of ubiquitous support for the SQL standard among relational databases. Originally named POSTGRES, the name (Post Ingres) refers to the project's origins in that RDBMS that originated at University of California, Berkeley. After a review the PostgreSQL Core Team announced in 2007 that the product would continue to use the name PostgreSQL.\r\nPostgreSQL manages concurrency through multiversion concurrency control (MVCC), which gives each transaction a "snapshot" of the database, allowing changes to be made without affecting other transactions. This largely eliminates the need for read locks, and ensures the database maintains ACID principles. PostgreSQL offers three levels of transaction isolation: Read Committed, Repeatable Read and Serializable. Because PostgreSQL is immune to dirty reads, requesting a Read Uncommitted transaction isolation level provides read committed instead. PostgreSQL supports full serializability via the serializable snapshot isolation (SSI) method.\r\nPostgreSQL is available for the following operating systems: Linux (all recent distributions), 64-bit installers available for macOS (OS X) version 10.6 and newer – Windows (with installers available for 64-bit version; tested on latest versions and back to Windows 2012 R2, while for PostgreSQL version 10 and older a 32-bit installer is available and tested down to 32-bit Windows 2008 R1; compilable by e.g. Visual Studio, version 2013 up up to most recent 2019 version) – FreeBSD, OpenBSD, NetBSD, AIX, HP-UX, Solaris, and UnixWare; and not officially tested: DragonFly BSD, BSD/OS, IRIX, OpenIndiana, OpenSolaris, OpenServer, and Tru64 UNIX. Most other Unix-like systems could also work; most modern do support.\r\nPostgreSQL works on any of the following instruction set architectures: x86 and x86-64 on Windows and other operating systems; these are supported on other than Windows: IA-64 Itanium (external support for HP-UX), PowerPC, PowerPC 64, S/390, S/390x, SPARC, SPARC 64, ARMv8-A (64-bit) and older ARM (32-bit, including older such as ARMv6 in Raspberry Pi), MIPS, MIPSel, and PA-RISC. It was also known to work, but not tested in a while, on Alpha (dropped in 9.5), M68k, M32R, NS32k, and VAX. Beyond these, it is possible to build PostgreSQL for an unsupported CPU by disabling spinlocks.","materialsDescription":" <span style=\"font-weight: bold;\">What is PostgreSQL? How is it pronounced? What is Postgres?</span>\r\nPostgreSQL is pronounced Post-Gres-Q-L.\r\nPostgreSQL is an object-relational database system that has the features of traditional proprietary database systems with enhancements to be found in next-generation DBMS systems. PostgreSQL is free and the complete source code is available.\r\nPostgreSQL development is performed by a team of mostly volunteer developers spread throughout the world and communicating via the Internet. It is a community project and is not controlled by any company.\r\nPostgres is a widely-used nickname for PostgreSQL. It was the original name of the project at Berkeley and is strongly preferred over other nicknames. If you find 'PostgreSQL' hard to pronounce, call it 'Postgres' instead.\r\n<span style=\"font-weight: bold;\">Who controls PostgreSQL?</span>\r\nIf you are looking for a PostgreSQL gatekeeper, central committee, or controlling company, give up --- there isn't one. We do have a core committee and git committers, but these groups are more for administrative purposes than control. The project is directed by the community of developers and users, which anyone can join. All you need to do is subscribe to the mailing lists and participate in the discussions.\r\n<span style=\"font-weight: bold;\">Who is the PostgreSQL Global Development Group?</span>\r\nThe "PGDG" is an international, unincorporated association of individuals and companies who have contributed to the PostgreSQL project. The PostgreSQL Core Team generally act as spokespeople for the PGDG.\r\n<span style=\"font-weight: bold;\">Who is the PostgreSQL Core Team?</span>\r\nA committee of five to seven (currently six) senior contributors to PostgreSQL who do the following for the project: (a) set release dates, (b) handle confidential matters for the project, (c) act as spokespeople for the PGDG when required, and (d) arbitrate community decisions which are not settled by consensus. The current Core Team is listed on top of the contributor's page.\r\n<span style=\"font-weight: bold;\">What about the various PostgreSQL foundations?</span>\r\nWhile the PostgreSQL project utilizes non-profit corporations in the USA, Europe, Brazil, and Japan for fundraising and project coordination, these entities do not own the PostgreSQL code.\r\n<span style=\"font-weight: bold;\">What is the license of PostgreSQL?</span>\r\nPostgreSQL is distributed under a license similar to BSD and MIT. Basically, it allows users to do anything they want with the code, including reselling binaries without the source code. The only restriction is that you not hold us legally liable for problems with the software. There is also the requirement that this copyright appears in all copies of the software.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_PostgesSQL_Development.png","alias":"postgresql-development"},"681":{"id":681,"title":"Software Architecture Design","description":" Software architecture refers to the fundamental structures of a software system and the discipline of creating such structures and systems. Each structure comprises software elements, relations among them, and properties of both elements and relations. The architecture of a software system is a metaphor, analogous to the architecture of a building. It functions as a blueprint for the system and the developing project, laying out the tasks necessary to be executed by the design teams.\r\nSoftware architecture is about making fundamental structural choices that are costly to change once implemented. Software architecture choices include specific structural options from possibilities in the design of the software. For example, the systems that controlled the Space Shuttle launch vehicle had the requirement of being very fast and very reliable. Therefore, an appropriate real-time computing language would need to be chosen. Additionally, to satisfy the need for reliability the choice could be made to have multiple redundant and independently produced copies of the program, and to run these copies on independent hardware while cross-checking results.\r\nDocumenting software architecture facilitates communication between stakeholders, captures early decisions about the high-level design, and allows the reuse of design components between projects.","materialsDescription":" <span style=\"font-weight: bold; \">What is the scope of software architecture?</span>\r\nOpinions vary as to the scope of software architectures:\r\n<ul><li>Macroscopic system structure: this refers to architecture as a higher-level abstraction of a software system that consists of a collection of computational components together with connectors that describe the interaction between these components.</li><li>The important stuff—whatever that is: this refers to the fact that software architects should concern themselves with those decisions that have a high impact on the system and its stakeholders.</li><li>That is fundamental to understanding a system in its environment.</li><li>Things that people perceive as hard to change: since designing the architecture takes place at the beginning of a software system's lifecycle, the architect should focus on decisions that "have to" be right the first time. Following this line of thought, architectural design issues may become non-architectural once their irreversibility can be overcome.</li><li>A set of architectural design decisions: software architecture should not be considered merely a set of models or structures, but should include the decisions that lead to these particular structures, and the rationale behind them. This insight has led to substantial research into software architecture knowledge management.</li></ul>\r\n<span style=\"font-weight: bold; \">What are the characteristics of software architecture?</span>\r\nSoftware architecture exhibits the following:\r\n<span style=\"font-weight: bold; \">A multitude of stakeholders:</span> software systems have to cater to a variety of stakeholders such as business managers, owners, users, and operators. These stakeholders all have their own concerns with respect to the system. Balancing these concerns and demonstrating that they are addressed is part of designing the system. This implies that architecture involves dealing with a broad variety of concerns and stakeholders, and has a multidisciplinary nature.\r\n<span style=\"font-weight: bold; \">Separation of concerns:</span> the established way for architects to reduce complexity is to separate the concerns that drive the design. Architecture documentation shows that all stakeholder concerns are addressed by modeling and describing the architecture from separate points of view associated with the various stakeholder concerns. These separate descriptions are called architectural views.\r\n<span style=\"font-weight: bold; \">Quality-driven:</span> classic software design approaches (e.g. Jackson Structured Programming) were driven by required functionality and the flow of data through the system, but the current insight is that the architecture of a software system is more closely related to its quality attributes such as fault-tolerance, backward compatibility, extensibility, reliability, maintainability, availability, security, usability, and other such –ilities. Stakeholder concerns often translate into requirements on these quality attributes, which are variously called non-functional requirements, extra-functional requirements, behavioral requirements, or quality attribute requirements.\r\n<span style=\"font-weight: bold; \">Recurring styles:</span> like building architecture, the software architecture discipline has developed standard ways to address recurring concerns. These "standard ways" are called by various names at various levels of abstraction. Common terms for recurring solutions are architectural style, tactic, reference architecture and architectural pattern.\r\n<span style=\"font-weight: bold; \">Conceptual integrity:</span> a term introduced by Fred Brooks in The Mythical Man-Month to denote the idea that the architecture of a software system represents an overall vision of what it should do and how it should do it. This vision should be separated from its implementation. The architect assumes the role of "keeper of the vision", making sure that additions to the system are in line with the architecture, hence preserving conceptual integrity.\r\n<span style=\"font-weight: bold; \">Cognitive constraints:</span> an observation first made in a 1967 paper by computer programmer Melvin Conway that organizations which design systems are constrained to produce designs which are copies of the communication structures of these organizations. As with conceptual integrity, it was Fred Brooks who introduced it to a wider audience when he cited the paper and the idea in his elegant classic The Mythical Man-Month, calling it "Conway's Law."\r\n<span style=\"font-weight: bold;\">What is the motivation of software architecture?</span>\r\nSoftware architecture is an "intellectually graspable" abstraction of a complex system. This abstraction provides a number of benefits:\r\n<ul><li><span style=\"font-style: italic;\">It gives a basis for an analysis of software systems' behavior before the system has been built.</span> The ability to verify that a future software system fulfills its stakeholders' needs without actually having to build it represents substantial cost-saving and risk-mitigation. A number of techniques have been developed to perform such analyses, such as ATAM.</li><li><span style=\"font-style: italic;\">It provides a basis for the re-use of elements and decisions.</span> A complete software architecture or parts of it, like individual architectural strategies and decisions, can be re-used across multiple systems whose stakeholders require similar quality attributes or functionality, saving design costs and mitigating the risk of design mistakes.</li><li><span style=\"font-style: italic;\">It supports early design decisions that impact a system's development, deployment, and maintenance life.</span> Getting the early, high-impact decisions right is important to prevent schedule and budget overruns.</li><li><span style=\"font-style: italic;\">It facilitates communication with stakeholders, contributing to a system that better fulfills their needs.</span> Communicating about complex systems from the point of view of stakeholders helps them understand the consequences of their stated requirements and the design decisions based on them. Architecture gives the ability to communicate about design decisions before the system is implemented when they are still relatively easy to adapt.</li><li><span style=\"font-style: italic;\">It helps in risk management.</span> Software architecture helps to reduce risks and the chance of failure.</li><li><span style=\"font-style: italic;\">It enables cost reduction.</span> Software architecture is a means to manage risk and costs in complex IT projects.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Software_Architecture_Design.png","alias":"software-architecture-design"},"685":{"id":685,"title":"Database Administration","description":" Database administration refers to the whole set of activities performed by a database administrator to ensure that a database is always available as needed. Other closely related tasks and roles are database security, database monitoring and troubleshooting, and planning for future growth.\r\nDatabase administration is an important function in any organization that is dependent on one or more databases.\r\nThe database administrator (DBA) is usually a dedicated role in the IT department for large organizations. However, many smaller companies that cannot afford a full-time DBA usually outsource or contract the role to a specialized vendor, or merge the role with another in the ICT department so that both are performed by one person.\r\nThe primary role of database administration is to ensure maximum up time for the database so that it is always available when needed. This will typically involve proactive periodic monitoring and troubleshooting. This in turn entails some technical skills on the part of the DBA. In addition to in-depth knowledge of the database in question, the DBA will also need knowledge and perhaps training in the platform (database engine and operating system) on which the database runs.\r\nA DBA is typically also responsible for other secondary, but still critically important, tasks and roles. Some of these include:\r\n<ul><li>Database Security: Ensuring that only authorized users have access to the database and fortifying it against any external, unauthorized access.</li><li>Database Tuning: Tweaking any of several parameters to optimize performance, such as server memory allocation, file fragmentation and disk usage.</li><li>Backup and Recovery: It is a DBA's role to ensure that the database has adequate backup and recovery procedures in place to recover from any accidental or deliberate loss of data.</li><li>Producing Reports from Queries: DBAs are frequently called upon to generate reports by writing queries, which are then run against the database.</li></ul>\r\nIt is clear from all the above that the database administration function requires technical training and years of experience. Some companies that offer commercial database products, such as Oracle DB and Microsoft's SQL Server, also offer certifications for their specific products. These industry certifications, such as Oracle Certified Professional (OCP) and Microsoft Certified Database Administrator (MCDBA), go a long way toward assuring organizations that a DBA is indeed thoroughly trained on the product in question. Because most relational database products today use the SQL language, knowledge of SQL commands and syntax is also a valuable asset for today's DBAs.","materialsDescription":" <span style=\"font-weight: bold;\">Data Resource Management</span>\r\nAccording to the Data Management Association (DAMA), data resource management is "the development and execution of architectures, policies, practices and procedures that properly manage the full data lifecycle needs of an enterprise". Data Resource management may be thought of as a managerial activity that applies information system and other data management tools to the task of managing an organization’s data resource to meet a company’s business needs, and the information they provide to their shareholders. From the perspective of database design, it refers to the development and maintenance of data models to facilitate data sharing between different systems, particularly in a corporate context. Data Resource Management is also concerned with both data quality and compatibility between data models.\r\nSince the beginning of the information age, businesses need all types of data on their business activity. With each data created, when a business transaction is made, need data is created. With these data, new direction is needed that focuses on managing data as a critical resource of the organization to directly support its business activities. The data resource must be managed with the same intensity and formality that other critical resources are managed. Organizations must emphasize the information aspect of information technology, determine the data needed to support the business, and then use appropriate technology to build and maintain a high-quality data resource that provides that support.\r\nData resource quality is a measure of how well the organization's data resource supports the current and the future business information demand of the organization. The data resource cannot support just the current business information demand while sacrificing the future business information demand. It must support both the current and the future business information demand. The ultimate data resource quality is stability across changing business needs and changing technology.\r\nA corporate data resource must be developed within single, organization-wide common data architecture. A data architecture is the science and method of designing and constructing a data resource that is business driven, based on real-world objects and events as perceived by the organization, and implemented into appropriate operating environments. It is the overall structure of a data resource that provides a consistent foundation across organizational boundaries to provide easily identifiable, readily available, high-quality data to support the business information demand.\r\nThe common data architecture is a formal, comprehensive data architecture that provides a common context within which all data at an organization's disposal are understood and integrated. It is subject oriented, meaning that it is built from data subjects that represent business objects and business events in the real world that are of interest to the organization and about which data are captured and maintained.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Database_Administration.png","alias":"database-administration"},"687":{"id":687,"title":"Network Administration","description":" Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems. Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.\r\nAs with many technical roles, network administrator positions require a breadth of technical knowledge and the ability to learn the intricacies of new networking and server software packages quickly. Within smaller organizations, the more senior role of a network engineer is sometimes attached to the responsibilities of the network administrator. It is common for smaller organizations to outsource this function.\r\nA computer network is a telecommunications network that allows computers to exchange data. In computer networks, networked computing devices exchange data with each other along with network links (data connections). The connections between nodes are established using either cable media or wireless media. The best-known computer network is the Internet.\r\nNetwork computer devices that originate, route and terminate the data are called network nodes. Nodes can include hosts such as personal computers, mobile phones, servers as well as networking hardware. Two such devices can be said to be networked together when one device is able to exchange information with the other device, whether or not they have a direct connection to each other.\r\nComputer networks differ in the transmission media used to carry their signals, the communications protocols to organize network traffic, the network's size, topology, and organizational intent. In most cases, communications protocols are layered on (i.e. work using) other more specific or more general communications protocols, except for the physical layer that directly deals with the transmission media.\r\nComputer networks support an enormous number of applications such as access to the World Wide Web, video, digital audio, shared use of application and storage servers, printers, and fax machines, and use of email and instant messaging applications as well as many others.","materialsDescription":" <span style=\"font-weight: bold; \">What is a network administrator?</span>\r\nA network administrator is responsible for keeping an organization’s computer network up-to-date and operating as intended. Any company or organization that uses multiple computers or software platforms need a network admin to coordinate and connect the different systems. It seems simple enough—but there’s another common IT job title that may trip you up: systems administrator.\r\n<span style=\"font-weight: bold; \">Is a network administrator the same thing as a systems administrator?</span>\r\nIn short — not really. But the lines can blur depending on the work environment. Careers in IT can sometimes take a page from the rules of Whose Line Is It, Anyway? — “Where the titles don’t matter and the duties are made up!” While that’s clearly a bit of an exaggeration, in many smaller organizations, the terms “network administrator” and “systems administrator” are often interchangeable as they cover the same tasks. That being said, the differences between network and systems administrators become much clearer in large organizations. The best way to differentiate between the two is to examine the type of work they do.\r\n<span style=\"font-weight: bold; \">What are the job duties of network and systems administrators?</span>\r\nThe duties of a network administrator will vary considerably depending on the organization they work for. Some work as broad, jack-of-all-trades generalists who cover everything from hardware setup to troubleshooting servers while others have a much narrower focus.\r\nHere are some sample network and systems administrator job duties. In environments where the duties of network administrators and systems administrators are split and more clearly defined, the italicized duties align more with systems administrators:\r\n<ul><li>Configuring network hardware like servers, routers, and switches</li><li>Upgrading and repairing computer networks</li><li>Troubleshooting network issues</li><li>Assisting network architects with the design of network models</li><li>Deploying and updating software</li><li>Managing servers and their operating systems</li><li>Implementing security measures and basic testing</li><li>Managing cloud and physical network storage</li></ul>\r\n<span style=\"font-weight: bold;\">What skills or traits do the best network administrators possess?</span>\r\nObviously, network administration positions will require substantial technical competence, but there’s more to the job than just knowing your stuff. Here are a few of the most common nontechnical abilities that will benefit you as a network administrator:\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Analyzing and critical thinking</span></span>\r\nNetwork admins need to explore and solve problems logically and consistently. “[The] ability to take the concepts you’ve learned in school and understand how they work and affect other concepts is the bread and butter of being a network administrator,” says Brad Meyer, systems administrator at TechnologyAdvice. Even if you don’t yet know the solution, he believes thinking critically will help you get there.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Time management</span></span>\r\nNetwork admins juggle several projects, people and problems simultaneously. This means it’s essential to be organized in the present and looking ahead to prepare for what’s coming next. It’s like spinning plates—with a little practice, a network admin can keep everything balanced.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Interpersonal skills</span></span>\r\nNetwork admins work with a range of people, from network engineers to help desk employees to end-users, explains IT consultant Eric Jeffery. He says bridging the gap between diverse groups of people requires patience and understanding.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">A drive to learn more</span></span>\r\nThe IT field is no stranger to change—and new technologies can put even well-established network admins behind the eight balls. This means the best network admins have a passion for learning as they adapt to changing tech demands. This desire to learn more is also important for the more mundane day-to-day work—inevitably you’ll encounter issues you’ve never seen before and the only solution is to start researching potential answers.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Network_Administration.png","alias":"network-administration"},"689":{"id":689,"title":"Amazon Web Services","description":"Amazon Web Services (AWS) is a subsidiary of Amazon that provides on-demand cloud computing platforms to individuals, companies and governments, on a metered pay-as-you-go basis. In aggregate, these cloud computing web services provide a set of primitive, abstract technical infrastructure and distributed computing building blocks and tools. One of these services is Amazon Elastic Compute Cloud, which allows users to have at their disposal a virtual cluster of computers, available all the time, through the Internet. AWS's version of virtual computers emulate most of the attributes of a real computer including hardware (CPU(s) & GPU(s) for processing, local/RAM memory, hard-disk/SSD storage); a choice of operating systems; networking; and pre-loaded application software such as web servers, databases, CRM, etc.\r\nThe AWS technology is implemented at server farms throughout the world, and maintained by the Amazon subsidiary. Fees are based on a combination of usage, the hardware/OS/software/networking features chosen by the subscriber, required availability, redundancy, security, and service options. Subscribers can pay for a single virtual AWS computer, a dedicated physical computer, or clusters of either. As part of the subscription agreement, Amazon provides security for subscribers' system. AWS operates from many global geographical regions including 6 in North America.\r\nIn 2017, AWS comprised more than 90 services spanning a wide range including computing, storage, networking, database, analytics, application services, deployment, management, mobile, developer tools, and tools for the Internet of Things. The most popular include Amazon Elastic Compute Cloud (EC2) and Amazon Simple Storage Service (S3). Most services are not exposed directly to end users, but instead offer functionality through APIs for developers to use in their applications. Amazon Web Services' offerings are accessed over HTTP, using the REST architectural style and SOAP protocol.\r\nAmazon markets AWS to subscribers as a way of obtaining large scale computing capacity more quickly and cheaply than building an actual physical server farm. All services are billed based on usage, but each service measures usage in varying ways. As of 2017, AWS owns a dominant 34% of all cloud (IaaS, PaaS) while the next three competitors Microsoft, Google, and IBM have 11%, 8%, 6% respectively according to Synergy Group.","materialsDescription":"<span style=\"font-weight: bold;\">What is "Amazon Web Services" (AWS)?</span>\r\nWith Amazon Web Services (AWS), organizations can flexibly deploy storage space and computing capacity into Amazon's data centers without having to maintain their own hardware. A big advantage is that the infrastructure covers all dimensions for cloud computing. Whether it's video sharing, high-resolution photos, print data, or text documents, AWS can deliver IT resources on-demand, over the Internet, at a cost-per-use basis. The service exists since 2006 as a wholly owned subsidiary of Amazon Inc. The idea arose from the extensive experience with Amazon.com and the own need for platforms for web services in the cloud.\r\n<span style=\"font-weight: bold;\">What is Cloud Computing?</span>\r\nCloud Computing is a service that gives you access to expert-managed technology resources. The platform in the cloud provides the infrastructure (eg computing power, storage space) that does not have to be installed and configured in contrast to the hardware you have purchased yourself. Cloud computing only pays for the resources that are used. For example, a web shop can increase its computing power in the Christmas business and book less in "weak" months.\r\nAccess is via the Internet or VPN. There are no ongoing investment costs after the initial setup, but resources such as Virtual servers, databases or storage services are charged only after they have been used.\r\n<span style=\"font-weight: bold;\">Where is my data on Amazon AWS?</span>\r\nThere are currently eight Amazon Data Centers (AWS Regions) in different regions of the world. For each Amazon AWS resource, only the customer can decide where to use or store it. German customers typically use the data center in Ireland, which is governed by European law.\r\n<span style=\"font-weight: bold;\">How safe is my data on Amazon AWS?</span>\r\nThe customer data is stored in a highly secure infrastructure. Safety measures include, but are not limited to:\r\n<ul><li>Protection against DDos attacks (Distributed Denial of Service)</li><li>Defense against brute-force attacks on AWS accounts</li><li>Secure access: The access options are made via SSL.</li><li> Firewall: Output and access to the AWS data can be controlled.</li><li>Encrypted Data Storage: Data can be encrypted with Advanced Encryption Standard (AES) 256.</li><li>Certifications: Regular security review by independent certifications that AWS has undergone.</li></ul>\r\nEach Amazon data center (AWS region) consists of at least one Availability Zone. Availability Zones are stand-alone sub-sites that have been designed to be isolated from faults in other Availability Zones (independent power and data supply). Certain AWS resources, such as Database Services (RDS) or Storage Services (S3) automatically replicate your data within the AWS region to the different Availability Zones.\r\nAmazon AWS has appropriate certifications such as ISO27001 and has implemented a comprehensive security concept for the operation of its data center.\r\n<span style=\"font-weight: bold;\">Do I have to worry about hardware on Amazon AWS?</span>\r\nNo, all Amazon AWS resources are virtualized. Only Amazon takes care of the replacement and upgrade of hardware.\r\nNormally, you will not get anything out of defective hardware because defective storage media are exchanged by Amazon and since your data is stored multiple times redundantly, there is usually no problem either.\r\nIncidentally, if your chosen resources do not provide enough performance, you can easily get more CPU power from resources by just a few mouse clicks. You do not have to install anything new, just reboot your virtual machine or virtual database instance.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Amazon_Web_Services.png","alias":"amazon-web-services"},"691":{"id":691,"title":"UNIX Administration","description":" Unix was originally meant to be a convenient platform for programmers developing software to be run on it and on other systems, rather than for non-programmers. The system grew larger as the operating system started spreading in academic circles, and as users added their own tools to the system and shared them with colleagues.\r\nAt first, Unix was not designed to be portable or for multi-tasking. Later, Unix gradually gained portability, multi-tasking and multi-user capabilities in a time-sharing configuration. Unix systems are characterized by various concepts: the use of plain text for storing data; a hierarchical file system; treating devices and certain types of inter-process communication (IPC) as files; and the use of a large number of software tools, small programs that can be strung together through a command-line interpreter using pipes, as opposed to using a single monolithic program that includes all of the same functionality. These concepts are collectively known as the "Unix philosophy". Brian Kernighan and Rob Pike summarize this in The Unix Programming Environment as "the idea that the power of a system comes more from the relationships among programs than from the programs themselves".\r\nIn an era when a standard computer consisted of a hard disk for storage and a data terminal for input and output (I/O), the Unix file model worked quite well, as I/O was generally linear. In the 1980s, non-blocking I/O and the set of inter-process communication mechanisms were augmented with Unix domain sockets, shared memory, message queues, and semaphores, as well as network sockets to support communication with other hosts. As graphical user interfaces developed, the file model proved inadequate to the task of handling asynchronous events such as those generated by a mouse.\r\nBy the early 1980s, users began seeing Unix as a potential universal operating system, suitable for computers of all sizes. The Unix environment and the client–server program model were essential elements in the development of the Internet and the reshaping of computing as centered in networks rather than in individual computers.\r\nBoth Unix and the C programming language were developed by AT&T and distributed to government and academic institutions, which led to both being ported to a wider variety of machine families than any other operating system.\r\nThe Unix operating system consists of many libraries and utilities along with the master control program, the kernel. The kernel provides services to start and stop programs, handles the file system and other common "low-level" tasks that most programs share, and schedules access to avoid conflicts when programs try to access the same resource or device simultaneously. To mediate such access, the kernel has special rights, reflected in the distinction of kernel space from user space, the latter being a priority realm where most application programs operate. ","materialsDescription":" <span style=\"font-weight: bold; \">What is Unix?</span>\r\nUnix is a family of multitasking, multiuser computer operating systems that derive from the original AT&T Unix, development starting in the 1970s at the Bell Labs research center by Ken Thompson, Dennis Ritchie, and others.\r\nInitially intended for use inside the Bell System, AT&T licensed Unix to outside parties in the late 1970s, leading to a variety of both academic and commercial Unix variants from vendors including University of California, Berkeley (BSD), Microsoft (Xenix), IBM (AIX), and Sun Microsystems (Solaris). In the early 1990s, AT&T sold its rights in Unix to Novell, which then sold its Unix business to the Santa Cruz Operation (SCO) in 1995. The UNIX trademark passed to The Open Group, a neutral industry consortium, which allows the use of the mark for certified operating systems that comply with the Single UNIX Specification (SUS).\r\nUnix systems are characterized by a modular design that is sometimes called the "Unix philosophy": the operating system provides a set of simple tools that each performs a limited, well-defined function, with a unified filesystem (the Unix filesystem) as the main means of communication, and a shell scripting and command language (the Unix shell) to combine the tools to perform complex workflows. Unix distinguishes itself from its predecessors as the first portable operating system: almost the entire operating system is written in the C programming language, thus allowing Unix to reach numerous platforms.\r\n<span style=\"font-weight: bold;\">What are the benefits of Unix?</span>\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Multitasking by making use of protected memory</span></span></li></ul>\r\nIt helps in multitasking with the help of a protected memory. There are a number of users present and each of these users will be able to run numerous different programs. These programs will not at all interfere with each other and will also not crash the system.\r\nWhen you need help with your assignments make sure that you take UNIX assignment help services from a recognized company.\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">It has a virtual memory that is very efficient</span></span></li></ul>\r\nThis operating system also has a virtual memory that is highly efficient and so there are a number of programs that can run with a proper amount of the physical memory.\r\nIn case you get stuck in the middle of your homework then do take UNIX homework help from one of the best and the most recognized organizations.\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Accesses control as well as security</span></span></li></ul>\r\nIt accesses both security as well as control. It is important that all the users are authenticated by a proper account as well as the password in order to make use of the system. All the files that are there are owned by certain accounts. It will be the owners who will decide as to whether the users will be able to access the account.\r\nTaking UNIX homework help from a renowned organization will certainly be a very good choice.\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">It is a powerfully united file system</span></span></li></ul>\r\nUNIX is a file system that is very powerfully united and everything here is considered to be a file.\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Lean kernel that will make use of the basics:</span></span></li></ul>\r\nIt is a lean kernel that will make use of the basics but will never interfere in case there is something unusual.\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Portable operating system</span></span></li></ul>\r\nThey are also available in a number of machines and they also have an operating system that is portable.\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Helps in proper development of the product</span></span></li></ul>\r\nThey are also optimized in a way so that the programs are properly developed.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_UNIX_Administration.png","alias":"unix-administration"},"693":{"id":693,"title":"Linux Administration","description":" Linux is an operating system or a kernel created by Linus Torvalds with other contributors. It was first released on September 17, 1991. The main advantage of Linux is that it is distributed under an open-source license means programmers can use the Linux Kernel to design their own custom operating systems. Most of Linux code is written in C Programming Language.\r\nSome of the most popular operating systems that use Linux as kernel are Debian, Knoppix, Ubuntu, and Fedora. Nevertheless, the list does not end here as there are thousands of operating systems based on Linux which offer a variety of functions to the users.\r\nSystem Administration has become a solid criterion for an organization and institute that requires a solid IT foundation. Hence, the need for efficient Linux administrators is the requirement of the time. The job profile might change from each organization as there may be added responsibilities and duties to the role. The main role of the Linux Systems Administrator is to manage the operations like install, observe the software and hardware systems and taking backup. And also have a good ability to describe an In-depth understanding of technical knowledge. Even freshman-level Professionals has great possibilities for the position of System Administrator with the yearly median salary is around INR 3 Lacs, salary increase with an increase in job experience.","materialsDescription":" <span style=\"font-weight: bold;\">What Is Linux?</span>\r\nLinux is the kernel of operating systems that look like and perform as well or better than the famous operating system from AT&T Bell Labs. Linus Torvalds and a loosely-knit team of volunteer hackers from across the Internet wrote (and still are writing) Linux from scratch. It has all of the features of a modern, fully-fledged operating system: true multitasking, threads, virtual memory, shared libraries, demand loading, shared, copy-on-write executables, proper memory management, loadable device driver modules, video frame buffering, and TCP/IP networking.\r\nMost people, however, refer to the operating system kernel, system software, and application software, collectively, as "Linux,'' and that convention is used in this FAQ as well.\r\nLinux was written originally for 386/486/586-based PC's, using the hardware facilities of the 80386 processor family to implement its features. There are now many ports to other hardware platforms.\r\nThere are also Linux distributions specifically for mobile and handheld platforms. An API specification and developers kit for the Crusoe Smart Microprocessor developed by Transmeta Corporation is at <link http://www.transmeta.com/>http://www.transmeta.com/</link> The Linux kernel is distributed under the GNU General Public License.\r\n<span style=\"font-weight: bold;\">What Hardware Is Supported?</span>\r\nA minimal Linux installation requires a machine for which a port exists, at least 2Mb of RAM, and a single floppy drive. But to do anything even remotely useful, more RAM and disk space are needed.\r\nIntel CPU, PC-compatible machines require at least an 80386 processor to run the standard Linux kernel. Linux, including the X Window System GUI, runs on most current laptops.\r\n<span style=\"font-weight: bold;\">What are the duties of a Linux Administrator?</span>\r\nSystem Administration has become a solid criterion for an organization and institute that requires a solid IT foundation. Hence, the need for efficient Linux administrators is the requirement of the time. The job profile might change from each organization as there may be added responsibilities and duties to the role. Below are some duties of a Linux Administrator:\r\n<ul><li>Maintain all internet requests inclusive to DNS, RADIUS, Apache, MySQL, PHP.</li><li>Taking regular back up of data, create new stored procedures and listing back-up is one of the duties.</li><li>Analyzing all error logs and fixing along with providing excellent customer support for Webhosting, ISP and LAN Customers on troubleshooting increased support troubles.</li><li>Communicating with the staff, vendors, and customers in a cultivated, professional manner at all times has to be one of his characteristics.</li><li>Enhance, maintain and creating the tools for the Linux environment and its users.</li><li>Detecting and solving the service problems ranging from disaster recovery to login problems.</li><li>Installing the necessary systems and security tools. Working with the Data Network Engineer and other personnel/departments to analyze hardware requirements and makes acquiring recommendations.</li><li>Troubleshoot, when the problem occurs in the server.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Linux_Administration.png","alias":"linux-administration"},"695":{"id":695,"title":"Windows Server Administration","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Windows_Server_Administration.png","alias":"windows-server-administration"},"697":{"id":697,"title":"Backup Administration","description":" Nowadays, information, along with human capital, is the most valuable asset of every enterprise. The backup system administration is an integral part of data and IT system security structure. It is the backup process quality and method that determine whether in the case of a system failure or data loss it will be possible to maintain functionality and continuity of the enterprise’s operations. This is why careful creation of backup copies is so important.\r\nCreating backup copies may be burdensome and very expensive and time-consuming when you do it all by yourself. On the other hand, the automation of the process introduces a range of improvements, saves time and eliminate the risk of data loss. The copies are created automatically and are protected against interference by third parties. The network administrator is capable of remote backup system management, validity monitoring of created copies as well as retrieving lost information.","materialsDescription":" <span style=\"font-weight: bold;\">The need for backup: when will help out the backup scheme?</span>\r\n<span style=\"font-weight: bold;\">Data corruption</span>\r\nThe need to create a backup is most obvious in the case when your data may undergo damage - physical destruction or theft of the carrier, virus attack, accidental and/or illegal changes, etc.\r\nA working backup plan will allow you to return your data in the event of any failure or accident without the cost and complexity.\r\n<span style=\"font-weight: bold;\">Copying information, creating mirrors</span>\r\nA less obvious option for using the backup scheme is to automatically create copies of data not for storage, but for use: cloning and mirroring databases, web sites, work projects, etc.\r\nThe backup scheme does not define what, where and why to copy - use backup as a cloning tool.\r\n<span style=\"font-weight: bold;\">Test, training and debugging projects</span>\r\nA special case of data cloning is the creation of a copy of working information in order to debug, improve or study its processing system. You can create a copy of your website or database using the backup instructions to make and debug any changes.\r\nThe need for backing up training and debugging versions of information is all the more high because the changes you make often lead to data loss.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Backup_Administration.png","alias":"backup-administration"},"699":{"id":699,"title":"SAP Administration","description":" SAP Basis is the technical foundation that enables SAP applications to function. It consists of middleware programs and tools that support the interoperability and portability of SAP applications across systems and databases.\r\nSAP Basis is essentially the system administration platform for SAP environments from SAP R/3 through SAP S/4HANA. Its purpose is to make sure that all SAP systems in the environment run smoothly and consistently. Tasks SAP Basis handles include:\r\n<ul><li>making sure that all users have the proper access rights and can use the functions they need quickly;</li><li>installing and configuring all SAP systems and applications;</li><li>backing up and restoring data;</li><li>tuning performance and troubleshooting problems;</li><li>managing batch jobs;</li><li>configuring SAP's transportation management system (TMS);</li><li>managing transports;</li><li>running and managing background jobs;</li><li>installing and configuring printers and other devices;</li><li>setting up operation modes.</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">The differences between SAP Basis and SAP ABAP</span>\r\nWhile SAP Basis is SAP's version of system administration, SAP ABAP (Advanced Business Application Programming) is one of the two primary programming languages that are used to develop SAP applications (the other is Java). ABAP programs run on an SAP NetWeaver ABAP application server.\r\nIn many organizations, the line between SAP Basis administrators and ABAP developers is blurry. Some Basis administrators know ABAP and it's common for ABAP developers to know Basis. However, in most SAP organizations the competency areas of Basis and ABAP remain separate.\r\n<span style=\"font-weight: bold;\">SAP Basis jobs</span>\r\nA number of specific jobs for SAP Basis professionals are available, with titles that include SAP Basis Administrator, SAP Basis Consultant, SAP Basis application support specialist, SAP Basis architect, and SAP HANA Basis, consultant. An organization that uses SAP products may have its own titles and responsibilities for SAP Basis jobs.\r\nSAP Basis administrators are generally responsible for managing an SAP environment on a day-to-day basis. Their responsibilities typically include configuring, monitoring, tuning and troubleshooting the environment, as well as scheduling and running the TMS.\r\nSAP Basis consultants generally provide technical support and high-level leadership for SAP systems. This typically includes establishing standards and requirements, evaluating and directing enhancements or upgrades, implementing processes for performance monitoring, and system configuration, design, and implementation.\r\nSAP offers technical certifications for various levels of SAP Basis administration. These create benchmarks that allow Basis professionals to demonstrate expertise in various tasks or functional areas. SAP certification classes or courseware are available from SAP and other vendors, and certifications are usually achieved after passing an exam. Although SAP Basis certifications can be helpful in advancing careers for Basis professionals, they are not always mandatory for finding Basis jobs.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_SAP_Administration.png","alias":"sap-administration"},"703":{"id":703,"title":"Website Administration","description":"Web administration is the practice of keeping a website running efficiently and securely. Responsibility for the website is managed by the website administrator or webmaster, whose job is to perform the many daily tasks required to maintain a website. Website administrators plan and perform website enhancements and manage website content. They build web pages, fix bugs, and perform system upgrades. Website administration also involves managing user accounts, web software, web servers, web security, log analysis, content, and more.\r\nSecurity is probably the most important part of web administration. If your web server is not secure, it can become a source for hackers to use to attack your customers directly, or bring down your site, or take even more malicious actions against your business.","materialsDescription":" <span style=\"font-weight: bold;\">What Does a Website Administrator Do?</span>\r\nWebsite administrators, also known as webmasters, web developers or network and computer system administrators, are responsible for all aspects of keeping website content and design fresh, backed up, and fully functional. They typically work closely with clients to make sure they understand how they want their websites to look and function. Depending on their specific role, they may also be responsible for making sure local networks are functioning properly as well. The following chart provides an overview of the education, job outlook and average salaries in this field.\r\n<span style=\"font-weight: bold;\">What is a Website Administrator?</span>\r\nAlthough sometimes called upon to create websites, the main responsibility of administrators is to maintain, back up and update existing websites for organizations. A website administrator would be responsible for making sure the site's user interface is easy to understand and efficient. He would ensure that all websites are operating securely and at optimum speeds. Approval of the content and links within the website might be part of his job description, and he will be responsible for evaluating each website's analytics, such as user feedback and traffic.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Website_Administration.png","alias":"website-administration"},"707":{"id":707,"title":"Software Development Project Managements","description":" Software project management is an art and science of planning and leading software projects. It is a sub-discipline of project management in which software projects are planned, implemented, monitored and controlled.\r\nA software development process is concerned primarily with the production aspect of software development, as opposed to the technical aspect, such as software tools. These processes exist primarily for supporting the management of software development, and are generally skewed toward addressing business concerns. Many software development processes can be run in a similar way to general project management processes. Examples are:<br /><span style=\"font-style: italic;\">Interpersonal communication and conflict management and resolution.</span> Active, frequent and honest communication is the most important factor in increasing the likelihood of project success and mitigating problematic projects. The development team should seek end-user involvement and encourage user input in the development process. Not having users involved can lead to misinterpretation of requirements, insensitivity to changing customer needs, and unrealistic expectations on the part of the client. Software developers, users, project managers, customers and project sponsors need to communicate regularly and frequently. The information gained from these discussions allows the project team to analyze the strengths, weaknesses, opportunities and threats (SWOT) and to act on that information to benefit from opportunities and to minimize threats. Even bad news may be good if it is communicated relatively early, because problems can be mitigated if they are not discovered too late. For example, casual conversation with users, team members, and other stakeholders may often surface potential problems sooner than formal meetings. All communications need to be intellectually honest and authentic, and regular, frequent, high quality criticism of development work is necessary, as long as it is provided in a calm, respectful, constructive, non-accusatory, non-angry fashion. Frequent casual communications between developers and end-users, and between project managers and clients, are necessary to keep the project relevant, useful and effective for the end-users, and within the bounds of what can be completed. Effective interpersonal communication and conflict management and resolution are the key to software project management. No methodology or process improvement strategy can overcome serious problems in communication or mismanagement of interpersonal conflict. Moreover, outcomes associated with such methodologies and process improvement strategies are enhanced with better communication. The communication must focus on whether the team understands the project charter and whether the team is making progress towards that goal. End-users, software developers and project managers must frequently ask the elementary, simple questions that help identify problems before they fester into near-disasters. While end-user participation, effective communication and teamwork are not sufficient, they are necessary to ensure a good outcome, and their absence will almost surely lead to a bad outcome.<br /><span style=\"font-style: italic;\">Risk management</span> is the process of measuring or assessing risk and then developing strategies to manage the risk. In general, the strategies employed include transferring the risk to another party, avoiding the risk, reducing the negative effect of the risk, and accepting some or all of the consequences of a particular risk. Risk management in software project management begins with the business case for starting the project, which includes a cost-benefit analysis as well as a list of fallback options for project failure, called a contingency plan.<br /><span style=\"font-style: italic;\">Requirements management</span> is the process of identifying, eliciting, documenting, analyzing, tracing, prioritizing and agreeing on requirements and then controlling change and communicating to relevant stakeholders. New or altered computer system Requirements management, which includes Requirements analysis, is an important part of the software engineering process; whereby business analysts or software developers identify the needs or requirements of a client; having identified these requirements they are then in a position to design a solution.<br /><span style=\"font-style: italic;\">Change management</span> is the process of identifying, documenting, analyzing, prioritizing and agreeing on changes to scope (project management) and then controlling changes and communicating to relevant stakeholders. Change impact analysis of new or altered scope, which includes Requirements analysis at the change level, is an important part of the software engineering process; whereby business analysts or software developers identify the altered needs or requirements of a client; having identified these requirements they are then in a position to re-design or modify a solution. Theoretically, each change can impact the timeline and budget of a software project, and therefore by definition must include risk-benefit analysis before approval.<br /><span style=\"font-style: italic;\">Software configuration management</span> is the process of identifying, and documenting the scope itself, which is the software product underway, including all sub-products and changes and enabling communication of these to relevant stakeholders. In general, the processes employed include version control, naming convention (programming), and software archival agreements.<br /><span style=\"font-style: italic;\">Release management</span> is the process of identifying, documenting, prioritizing and agreeing on releases of software and then controlling the release schedule and communicating to relevant stakeholders. Most software projects have access to three software environments to which software can be released; Development, Test, and Production. In very large projects, where distributed teams need to integrate their work before releasing to users, there will often be more environments for testing, called unit testing, system testing, or integration testing, before release to User acceptance testing (UAT).\r\nAs a subdiscipline of project management, some regard the management of software development akin to the management of manufacturing, which can be performed by someone with management skills, but no programming skills. John C. Reynolds rebuts this view, and argues that software development is entirely design work, and compares a manager who cannot program to the managing editor of a newspaper who cannot write.","materialsDescription":" <span style=\"font-weight: bold;\">What is a software project?</span>\r\nA software development project is a complex undertaking by two or more persons within the boundaries of time, budget, and staff resources that produce new or enhanced computer code that adds significant business value to a new or existing business process.\r\n<span style=\"font-weight: bold;\">What does a software development project manager do?</span>\r\nA software project manager is the most important person inside a team who takes the overall responsibilities to manage the software projects and plays an important role in the successful completion of the projects. A project manager has to face many difficult situations to accomplish these works.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Software_Development_Project_Managements.png","alias":"software-development-project-managements"},"709":{"id":709,"title":"Data Entry","description":" Data entry, a person-based process, is "one of the important basic" tasks needed when no machine-readable version of the information for planned computer-based analysis or processing is readily available.\r\nSometimes what is needed is "information about information (that) can be greater than the value of the information itself." It can also involve filling in required information which is then "data-entered" from what was written on the research document, such as the growth in available items in a category. This is a higher level of abstraction than Metadata, "information about data."\r\nData entry is often done with a keyboard and at times also using a mouse, although a manually-fed scanner may be involved.\r\nHistorically, devices lacking any pre-processing capabilities were used.\r\nKeypunching. Data entry using keypunches was related to the concept of Batch processing - there was no immediate feedback.\r\nComputer keyboards. Computer keyboards and online data-entry provide the ability to give feedback to the data entry clerk doing the work.\r\nNumeric keypads. The addition of numeric keypads to computer keyboards introduced quicker and often also the less error-prone entry of numeric data.\r\nComputer mouse. The use of a computer mouse, typically on a personal computer, opened up another option for doing data entry.\r\nTouch screens. Touch screens introduced even more options, including the ability to stand and do data entry, especially given "a proper height of work surface when performing data entry."","materialsDescription":" <span style=\"font-weight: bold;\">What does Data Entry mean?</span>\r\nData entry is the process of transcribing information into an electronic medium such as a computer or other electronic device. It can either be performed manually or automatically by using a machine or computer. Most data entry tasks are time consuming in nature, however data entry is considered a basic, necessary task for most organizations.\r\nData entry is considered a non–core process for most organizations and is usually performed on data forms such as spreadsheets, handwritten or scanned documents, audio or video. Addition, modification and deletion are the three modes of operation in data entry.\r\nData entry jobs do not require any special qualifications, knowledge or talent, and only require accuracy and fast turnaround. As such, data entry jobs are frequently outsourced in order to lower costs. Computers are also used in automated data entry, as they are highly accurate and can be programmed to fetch and transcribe data into the required medium.\r\nAccurately keyed data is the base upon which the organization can perform analyses and make plans.\r\nManual data entry often requires good concentration and focus over a long duration of time, and this can prove physically and mentally challenging for data entry workers.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Data_Entry.png","alias":"data-entry"},"718":{"id":718,"title":"IT Consulting","description":" In management, information technology consulting (also called IT consulting, computer consultancy, business and technology services, computing consultancy, technology consulting, and IT advisory) as a field of activity focuses on advising organizations on how best to use information technology (IT) in achieving their business objectives.\r\nThe IT consulting industry can be viewed as a Four-tier system:\r\n<ul><li>Professional services firms which maintain large professional workforces and command high bill rates.</li><li>Staffing firms, which place technologists with businesses on a temporary basis, typically in response to employee absences, temporary skill shortages and technical projects.</li><li>Independent consultants, who are self-employed or who function as employees of staffing firms (for US tax purposes, employed on Form W-2), or as independent contractors in their own right (for US tax purposes, on "1099").</li><li>Information Technology security consultants</li></ul>\r\nThere are different reasons why consultants are called in:\r\n<ul><li>To gain external, objective advice and recommendations</li><li>To gain access to the consultants' specialized expertise</li><li>Temporary help during a one-time project where the hiring of a permanent employee(s) is not required or necessary</li><li>To outsource all or part of the IT services from a specific company.</li></ul>\r\nThere is a relatively unclear line between management consulting and IT consulting. There are sometimes overlaps between the two fields, but IT consultants often have degrees in computer science, electronics, technology, or management information systems while management consultants often have degrees in accounting, economics, Industrial Engineering, finance, or a generalized MBA (Masters in Business Administration).\r\nAccording to the Institute for Partner Education & Development, IT consultants' revenues come predominantly from design and planning based consulting with a mixture of IT and business consulting. This is different from a systems integrator in that you do not normally take title to product. Their value comes from their ability to integrate and support technologies as well as determining product and brands. ","materialsDescription":"<span style=\"font-weight: bold; \">Who is an information technology (IT) consultant?</span>\r\nAn information technology consultant is a third-party service provider who is qualified to advise clients on the best use of IT to meet specific business requirements. IT consultants may work with a professional IT consultancy firm or as independent contractors. They may conduct a business needs assessment and develop an information systems solution that meets the organization's objectives.\r\nSome information technology consultants emphasize technical issues while others help organizations use IT to manage business processes. Still others specialize in a specific IT area such as information security.\r\nIT consultants need a deep knowledge of both business and information technology. A bachelor's degree in management information systems, computer science, or information science is the typical path into a technical consultancy career. IT certifications supplement this foundation with specialized technical training. Information technology degree and certification programs are available online to accommodate working IT professionals.\r\n<span style=\"font-weight: bold; \">What are the prerequisites and major obstacles?</span>\r\nOnce a business owner defined the needs to take a business to the next level, a decision maker will define a scope, cost and a time-frame of the project. The role of the IT consultancy company is to support and nurture the company from the very beginning of the project until the end, and deliver the project not only in the scope, time and cost but also with complete customer satisfaction.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Project scoping and planning</span></span>\r\nThe usual problem is that a business owner doesn't know the detail of what the project is going to deliver until it starts the process. In many cases, the incremental effort in some projects can lead to significant financial loss.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Business process and system design</span></span>\r\nThe scope of a project is linked intimately to the proposed business processes and systems that the project is going to deliver. Regardless of whether the project is to launch a new product range or discontinue unprofitable parts of the business, the change will have some impact on business processes and systems. The documentation of your business processes and system requirements are as fundamental to project scoping as an architects plans would be to the costing and scoping of the construction of a building.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Project management support</span></span>\r\nThe most successful business projects are always those that are driven by an employee who has the authority, vision and influence to drive the required changes in a business. It is highly unlikely that a business owner (decision maker or similar) will realize the changes unless one has one of these people in the employment. However, the project leadership role typically requires significant experience and skills which are not usually found within a company focused on day-to-day operations. Due to this requirement within more significant business change projects/programs, outside expertise is often sought from firms which can bring this specific skill set to the company.\r\n<span style=\"font-weight: bold;\">What are the skills of IT-consulting?</span>\r\nAn IT consultant needs to possess the following skills:\r\n<ul><li>Advisory skills</li><li>Technical skills</li><li>Business skills</li><li>Communication skills</li><li>Management skills</li><li>Advisory language skills</li><li>Business and management language skills</li><li>Technical language skills</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_Consulting.png","alias":"it-consulting"},"721":{"id":721,"title":"Business Consulting","description":"Business consulting is a type of services related to the preparation of recommendations for the achievement of set goals in economic activity.\r\nBusiness consulting may include not only consulting support but also the implementation of management decisions. A business consultant is included in the search for the best, optimal ways of getting out of a situation that requires outsourcing support.\r\nExperts in the field of business consulting are attracted if companies need external evaluation for further development or to develop a short-term and long-term strategy.\r\nThe result of the work is consulting on business consulting, as well as the development and forecasting of the company-employer.\r\nAs part of business consulting, the following services are usually provided:\r\n<ul><li>drawing up business plans;</li><li>вrawing up marketing plans;</li><li>marketing consulting.</li></ul>","materialsDescription":" Business consultants almost never use the word "problem"; instead, they talk about opportunities to enhance value. Ask any consultant what they do, and they'll likely say "I'm in the solutions business." Despite criticism that's sometimes leveled at business consultants, they truly can add value to your middle market company, but you need to know when and why to use them. There is a huge range of business issues that consultants can provide solutions for, and different types of consultants bring different ideas to the table.\r\nConsultants come in many forms. Most businesses are familiar with the "big four" audit firms: PricewaterhouseCoopers, Deloitte, Ernst & Young, and KPMG. These big-name firms are most likely out of a midmarket business's price range, which will lead midsized companies to work with smaller boutique firms and even individual experts for hire.\r\n<span style=\"font-weight: bold; \">Types of Consultants:</span>\r\nBusiness consultants can generally add value in five major areas of your middle market business:\r\n<ol><li><span style=\"font-weight: bold; \">Management and strategy.</span> Qualified consultants should have a deep understanding of your particular market and bring the best practices from your industry (or even other industries) to your company. If you're looking to expand your markets geographically, extend your product portfolio, reorganize your middle market company to promote efficiency and cost-effectiveness, buy out a smaller competitor, or increase your overall capabilities, then hiring an experienced management/strategy consultant can make perfect sense. Firms such as McKinsey & Company are famous for helping clients develop and execute better strategies.</li><li><span style=\"font-weight: bold; \">Operations.</span> Want to improve the quality and efficiency of your production processes? An operations consultant such as Accenture can help you create and implement a new way of doing just that. Some consultants specialize in business process re-engineering, meaning that they come in and map out your existing processes, analyze opportunities for reducing the number of steps in that process while maintaining quality, and re-engineer your processes in a way that reduces steps and costs. Other consultants are experts in quality control systems and can help you make changes that will reduce defects.</li><li><span style=\"font-weight: bold; \">IT.</span> This is a fast-growing area for consulting, as the demands of new technology are impacting middle market companies every day. Whether you need to develop a new system or integrate your old systems so that they work together, an IT consultant can help. IT consultants such as IBM will enhance your capabilities and also make your IT more flexible in meeting the dynamic needs of internal and external customers.</li><li><span style=\"font-weight: bold; \">HR.</span> Need to improve the overall satisfaction of your employees, recruit top talent, and retain your top performers? HR consultants such as Hay Group specialize in developing compensation strategies that align with your overall business goals, training, and developing your people in areas such as business communication and leadership. They can help you improve performance-related feedback and evaluation to your team, making your employees work smarter.</li><li><span style=\"font-weight: bold; \">Marketing.</span> Whether you need a new logo for your company, a new market position for one of your brands, or a new social media strategy to interact with your customers, marketing consultants can help. Consultants such as The Boston Consulting Group can offer you a creative spark when your own people have run out of ideas, letting you see what other companies have done to attract more customers.</li></ol>\r\n<span style=\"font-weight: bold;\">Reasons for Hiring a Consultant</span>\r\nNow that you know the major types of consultants, why would you need to hire one? Here are five common reasons:\r\n<ol><li><span style=\"font-weight: bold; \">Rent a brain.</span> You don't have the human resources you need because some internal person has quit or your head count has been slashed, so hiring a consultant for a project or on a temporary basis can fill the gap until a full-time internal person is found. You won't have to make a consultant a full-time employee, so breaking off the relationship is relatively easy and cost-effective.</li><li><span style=\"font-weight: bold; \">Manage change (and take the heat).</span> Consultants are experts at fostering change in organizations, so if your midsized company is rife with internal squabbling concerning imminent changes, bringing in a consultant can break the logjam. Consultants know that they're often brought in for political cover and will shoulder blame for unpopular changes such as reducing head count and other cost-cutting measures.</li><li><span style=\"font-weight: bold; \">Teach and implement best practices.</span> Consultants are often the leading experts in the fields they work in. They not only have academic and theoretical expertise, but they've also worked directly with leading companies to implement change. If you want best practices in areas such as IT and management, then consultants are the best source available. Why try to invent a best practice when consultants have already implemented some with multiple clients?</li><li><span style=\"font-weight: bold; \">Infuse creativity.</span> Consultants have a fresh perspective on your business, so having an outsider come in and offer ideas can be tremendously helpful. Sometimes your in-house people are too close to your company and don't have the perspective to examine the bigger picture within your market, but consultants can share valuable insights that boost your internal creative thinking.</li><li><span style=\"font-weight: bold; \">Deliver training.</span> You can hire a consultant to share knowledge about almost anything. Consultants are born trainers, so they're a natural choice to do a training course or day-long presentation for your company in almost any area. A good consultant blends theory and practice, and this can deliver high value to your midmarket company.</li></ol>\r\nConsultants can obviously be expensive, and you need to carefully weigh the costs and benefits. Only you know the particular needs of your midsized firm, but chances are that a consultant can help turn those needs into highly beneficial solutions.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Business_Consulting.png","alias":"business-consulting"},"731":{"id":731,"title":"IT Project Management","description":" IT project management is the process of planning, organizing and delineating responsibility for the completion of an organizations' specific information technology (IT) goals.\r\nIT project management includes overseeing projects for software development, hardware installations, network upgrades, cloud computing and virtualization rollouts, business analytics and data management projects and implementing IT services.\r\nIn addition to the normal problems that can cause a project to fail, factors that can negatively affect the success of an IT project include advances in technology during the project's execution, infrastructure changes that impact security and data management and unknown dependent relationships among hardware, software, network infrastructure and data. IT projects may also succumb to the first-time, first-use penalty which represents the total risk an organization assumes when implementing new technology for the first time. Because the technology hasn’t been implemented or used before in the organization, there are likely to be complications that will affect the project’s likelihood of success.","materialsDescription":" <span style=\"font-weight: bold;\">What is a Project?</span>\r\nA Project is an initiative launched to create a unique product or service. A Project has a defined start date and a defined end date. The start date represents when the project will be launched. The end date specifies when the project will be completed.\r\nA Project is not a reoccurring activity; but rather is a single effort to produce something new.\r\n<span style=\"font-weight: bold;\">What is Project Management?</span>\r\nProject Management is the collection and application of skills, knowledge, processes, and activities to meet a specific objective that may take the form of a product or service. Project Management is an integrated process of applying 5 major processes and their related activities throughout a project lifecycle: initiating, planning, executing, monitoring and Controlling, Closeout.\r\n<span style=\"font-weight: bold;\">What is a Project Management Methodology?</span>\r\nA Project Management Methodology is the overall approach (system) that will be followed to meet the project objectives.\r\n<span style=\"font-weight: bold;\">What are the characteristics of a project?</span>\r\nA Project has three characteristics:\r\n<ul><li>Temporal nature (Is not ongoing and has a definite start and end date.)</li><li>Unique Deliverable (Produces a new unique product or service that does not exist.)</li><li>Progressive (Actions follow a sequence or pattern and progress over time.)</li></ul>\r\n<span style=\"font-weight: bold;\">Who is responsible for the project?</span>\r\nThe Project Manager is directly responsible for the results of the project. He/She should use the necessary skills, knowledge, and tools to meet the project objectives. During the early phases of the project, the Project Manager, working with the project team, should be able to:\r\n<ul><li>Determine project goals and objectives</li><li>Determine assumptions and constraints</li><li>Define and validate product description</li><li>Determine project requirements</li><li>Define Project deliverables</li><li>Estimate and monitor project resource allocation</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_Project_Management.png","alias":"it-project-management"},"733":{"id":733,"title":"Technical Support","description":" Technical support (often shortened to tech support) refers to services that entities provide to users of technology products or services. In general, technical support provide help regarding specific problems with a product or service, rather than providing training, provision or customization of product, or other support services. Most companies offer technical support for the services or products they sell, either included in the cost or for an additional fee. Technical support may be delivered over by phone, e-mail, live support software on a website, or other tool where users can log an incident. Larger organizations frequently have internal technical support available to their staff for computer-related problems. The Internet can also be a good source for freely available tech support, where experienced users help users find solutions to their problems. In addition, some fee-based service companies charge for premium technical support services.\r\nTechnical support may be delivered by different technologies depending on the situation. For example, direct questions can be addressed using telephone calls, SMS, Online chat, Support Forums, E-mail or Fax; basic software problems can be addressed over the telephone or, increasingly, by using remote access repair services; while more complicated problems with hardware may need to be dealt with in person.\r\nTechnical support is a range of services providing assistance with technology such as televisions, computers, and software, typically aiming to help the user with a specific problem.","materialsDescription":"<span style=\"font-weight: bold; \">What are the categories of technical support?</span>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Call in</span></span>\r\nThis type of technical support has been very common in the services industry.[citation needed] It is also known as "Time and Materials" (T&M) IT support.[citation needed] The customer pays for the materials (hard drive, memory, computer, digital devices, etc.) and also pays the technician based on the pre-negotiated rate when a problem occurs.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Block hours</span></span>\r\nBlock hours allow the client to purchase a number of hours upfront at an agreed price. While it is commonly used to offer a reduced hourly rate, it can also simply be a standard non-reduced rate, or represent a minimum fee charged to a client before providing service. The premise behind this type of support is that the customer has purchased a fixed number of hours to use either per month or year. This allows them the flexibility to use the hours as they please without doing the paperwork and the hassle of paying multiple bills.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Managed services</span></span>\r\nManaged services means a company will receive a list of well-defined services on an ongoing basis, with well-defined "response and resolution times" for a fixed rate or a flat fee. This can include things like 24/7 monitoring of servers, 24/7 help desk support for daily computer issues, and on-site visits by a technician when issues cannot be resolved remotely.[citation needed] Some companies also offer additional services like project management, backup and disaster recovery, and vendor management in the monthly price. The companies that offer this type of tech support are known as managed services providers.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Crowdsourced technical support</span></span>\r\nMany companies and organizations provide discussion boards for users of their products to interact; such forums allow companies to reduce their support costs without losing the benefit of customer feedback.\r\n<span style=\"font-weight: bold;\">What is outsourcing technical support?</span>\r\nWith the increasing use of technology in modern times, there is a growing requirement to provide technical support. Many organizations locate their technical support departments or call centers in countries or regions with lower costs. Dell was amongst the first companies to outsource their technical support and customer service departments to India in 2001. There has also been a growth in companies specializing in providing technical support to other organizations. These are often referred to as MSPs (Managed Service Providers).\r\nFor businesses needing to provide technical support, outsourcing allows them to maintain a high availability of service. Such need may result from peaks in call volumes during the day, periods of high activity due to introduction of new products or maintenance service packs, or the requirement to provide customers with a high level of service at a low cost to the business. For businesses needing technical support assets, outsourcing enables their core employees to focus more on their work in order to maintain productivity. It also enables them to utilize specialized personnel whose technical knowledge base and experience may exceed the scope of the business, thus providing a higher level of technical support to their employees.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Technical_Support.png","alias":"technical-support"},"735":{"id":735,"title":"Installation and configuration","description":" Installation or setup is the act of making the system or program ready for execution. Because the process varies for each program and each computer, programs (including operating systems) often come with an installer, a specialized program responsible for doing whatever is needed for their installation. The configuration is an arrangement of functional units according to their nature, number, and chief characteristics. Often, configuration pertains to the choice of hardware, software, firmware, settings, and documentation. The configuration affects system function and performance.\r\nSome computer programs can be executed by simply copying them into a folder stored on a computer and executing them. Other programs are supplied in a form unsuitable for immediate execution and therefore need an installation procedure. Once installed, the program can be executed again and again, without the need to reinstall before each execution.\r\nCommon operations performed during software installations include:\r\n<ul><li>Making sure that necessary system requirements are met</li><li>Checking for existing versions of the software</li><li>Creating or updating program files and folders</li><li>Adding configuration data such as configuration files, Windows registry entries or environment variables</li><li>Making the software accessible to the user, for instance by creating links, shortcuts or bookmarks</li><li>Configuring components that run automatically, such as daemons or Windows services</li><li>Performing product activation</li><li>Updating the software versions</li></ul>\r\nThese operations may require some charges or be free of charge. In case of payment, installation costs means the costs connected and relevant to or incurred as a result of installing the drivers or the equipment in the customers' premises. ","materialsDescription":"<span style=\"font-weight: bold;\">What does "Installation" mean?</span>\r\nInstallation is the process of making hardware and/or software ready for use. Obviously, different systems require different types of installations. While certain installations are simple and straightforward and can be performed by non-professionals, others are more complex and time-consuming and may require the involvement of specialists.\r\n<span style=\"font-weight: bold; \">What does the "Configuration" mean?</span>\r\nThe way a system is set up, or the assortment of components that make up the system. Configuration can refer to either hardware or software, or the combination of both. For instance, a typical configuration for a PC consists of 32MB (megabytes) main memory, a floppy drive, a hard disk, a modem, a CD-ROM drive, a VGA monitor, and the Windows operating system.\r\nMany software products require that the computer have a certain minimum configuration. For example, the software might require a graphics display monitor and a video adapter, a particular microprocessor, and a minimum amount of main memory.\r\nWhen you install a new device or program, you sometimes need to configure it, which means to set various switches and jumpers (for hardware) and to define values of parameters (for software). For example, the device or program may need to know what type of video adapter you have and what type of printer is connected to the computer. Thanks to new technologies, such as plug-and-play, much of this configuration is performed automatically.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Installation_and_configuration.png","alias":"installation-and-configuration"},"737":{"id":737,"title":"IT System Testing","description":" System testing is testing conducted on a complete integrated system to evaluate the system's compliance with its specified requirements.\r\nSystem testing takes, as its input, all of the integrated components that have passed integration testing. The purpose of integration testing is to detect any inconsistencies between the units that are integrated together (called assemblages). System testing seeks to detect defects both within the "inter-assemblages" and also within the system as a whole. The actual result is the behavior produced or observed when a component or system is tested.\r\nSystem testing is performed on the entire system in the context of either functional requirement specifications (FRS) or system requirement specification (SRS), or both. System testing tests not only the design but also the behavior and even the believed expectations of the customer. It is also intended to test up to and beyond the bounds defined in the software or hardware requirements specification(s).\r\nSoftware testing is an investigation conducted to provide stakeholders with information about the quality of the software product or service under test. Software testing can also provide an objective, independent view of the software to allow the business to appreciate and understand the risks of software implementation. Software testing involves the execution of a software component or system component to evaluate one or more properties of interest. In general, these properties indicate the extent to which the component or system under test meets the requirements that guided its design and development, responds correctly to all kinds of inputs, performs its functions within an acceptable time, is sufficiently usable, can be installed and run in its intended environments, and achieves the general result its stakeholders desire. As the number of possible tests for even simple software components is practically infinite, all software testing uses some strategy to select tests that are feasible for the available time and resources.\r\nMobile-device testing assures the quality of mobile devices, like mobile phones, PDAs, etc. The testing will be conducted on both hardware and software. And from the view of different procedures, the testing comprises R&D testing, factory testing and certification testing. Mobile-device testing involves a set of activities from monitoring and troubleshooting mobile applications, content and services on real handsets. Testing includes verification and validation of hardware devices and software applications.","materialsDescription":" <span style=\"font-weight: bold;\">What is System Testing?</span>\r\nSystem Testing is the testing of a complete and fully integrated software product. Usually, the software is only one element of a larger computer-based system. Ultimately, the software is interfaced with other software/hardware systems. System Testing is actually a series of different tests whose sole purpose is to exercise the full computer-based system.\r\nTwo Category of Software Testing:\r\n<ul><li>Black Box Testing;</li><li>White Box Testing.</li></ul>\r\nSystem test falls under the black box testing category of software testing.\r\nWhite box testing is the testing of the internal workings or code of a software application. In contrast, black box or System Testing is the opposite. The system test involves the external workings of the software from the user's perspective.\r\n<span style=\"font-weight: bold;\">What do you verify in System Testing?</span>\r\nSystem Testing involves testing the software code for following:\r\n<ul><li>Testing the fully integrated applications including external peripherals in order to check how components interact with one another and with the system as a whole. This is also called End to End testing scenario.</li><li>Verify thorough testing of every input in the application to check for desired outputs.</li><li>Testing of the user's experience with the application.</li></ul>\r\nThat is a very basic description of what is involved in system testing. You need to build detailed test cases and test suites that test each aspect of the application as seen from the outside without looking at the actual source code.\r\n<span style=\"font-weight: bold;\">What Types of System Testing Should Testers Use?</span>\r\nThere are over 50 different types of system testing. The specific types used by a tester depend on several variables. Those variables include:\r\n<ul><li><span style=\"font-weight: bold;\">Who the tester works for</span> - This is a major factor in determining the types of system testing a tester will use. Methods used by large companies are different than those used by medium and small companies.</li><li><span style=\"font-weight: bold;\">Time available for testing</span> - Ultimately, all 50 testing types could be used. Time is often what limits us to using only the types that are most relevant for the software project.</li><li><span style=\"font-weight: bold;\">Resources available to the tester</span> - Of course some testers will not have the necessary resources to conduct a testing type. For example, if you are a tester working for a large software development firm, you are likely to have expensive automated testing software not available to others.</li><li><span style=\"font-weight: bold;\">Software Tester's Education</span> - There is a certain learning curve for each type of software testing available. To use some of the software involved, a tester has to learn how to use it.</li><li><span style=\"font-weight: bold;\">Testing Budget</span> - Money becomes a factor not just for smaller companies and individual software developers but large companies as well.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_System_testing.png","alias":"it-system-testing"},"739":{"id":739,"title":"Deployment and Integration Services","description":" The number of various solutions implemented by customers today is quite large. Often, the subsystems of the seemingly unified IT landscape are either weakly connected with each other, or the interaction between them is established in the mode of transferring files and data by mail or “from hand to hand”.\r\nWestern IT vendors, following a certain trend, offer the customer complete and unified solutions. Such blocks of subsystems solve a specific task and form separate IT centers, which also require the mutual integration of infrastructures. This, oddly enough, is even more difficult, as a complete solution does not allow to penetrate deeply and get access to the required information or control subsystems.\r\nNevertheless, the integration and interconnection of information flows can significantly simplify business processes and lead to an increase in the efficiency of interaction both inside and outside the company (with customers and partners).\r\nThe integration task itself is important for business, as it provides a qualitatively new level of services. This is especially important for companies where IT is the immediate tool for achieving business goals. But it is equally important to make integration optimal in the light of minimizing not only the cost of purchasing equipment and software but also preserving previous IT investments.","materialsDescription":" <span style=\"font-weight: bold; \">The main types of implementation and integration services offered by companies:</span>\r\n<ul><li>Designing IT architecture for integration solutions in the field of analytics, automation and monitoring of business processes;</li><li>Development and integration of network infrastructure subsystems, including scalable telecommunications equipment, server equipment and workstations;</li><li>Defining a single platform and developing a solution for integrating enterprise applications, data and business processes;</li><li>Implementation and maintenance of integrated integration solutions in the field of enterprise management (ERP-systems);</li><li>Implementation and maintenance of integration solutions in the field of accounting and analysis of sales and customer relations (CRM-system);</li><li>Implementation and maintenance of integration solutions in the field of accounting and financial analysis;</li><li>Impairment, testing and development of solutions for ensuring information security of a business.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Deployment_and_Integration_Services.png","alias":"deployment-and-integration-services"},"741":{"id":741,"title":"Proof of Concept","description":"Proof of concept (PoC) is a realization of a certain method or idea in order to demonstrate its feasibility, or a demonstration in principle with the aim of verifying that some concept or theory has practical potential. A proof of concept is usually small and may or may not be complete.\r\nProof of concept (POC) is used to test the idea of a certain technical feature or the general design of a product and prove that it is possible to apply those ideas.\r\nIt could be used to test something on just one part of the product before it is tried in practice with making a prototype.\r\nYou can think of this as a pre-prototype version of the product, but it is not even that since POC shouldn’t have all the features as the final product, not even as the prototype.\r\nThe main goal of POC is to prove that it is actually possible to develop that idea and include it as part of the final product.","materialsDescription":" <span style=\"font-weight: bold;\">What is a proof of concept?</span>\r\nProof of concept is the testing of the finished product based on the idea. Thus, this stage is the first phase in the design of the application. It explains how the project should work on the basis of a detailed description of requirements and specifications. The proof is the complete satisfaction of those functions that need to be realized. This approach makes it easier to hire developers for a startup in the future.\r\nIn order to confirm the concept in software development, it is necessary to determine the main tasks and perform the following steps:\r\n<ol><li>Identify project goals and methods for their implementation.</li><li>Receive feedback from users and customers.</li><li>Correct the idea and start implementing it.</li></ol>\r\n<span style=\"font-weight: bold;\">Project goals and methods of implementation</span>\r\nBefore you start, you need to understand what goal will perform a project. A web project can be a large marketplace or social network with unique features and a convenient solution. Also, it may be a CRM system and help the business to increase sales or improve the accounting of business resources. One way or another, each platform has a specific purpose.\r\nThe next step is to build methods of achieving the goal. At this stage, it is important not to delve into the details, but to evaluate common elements. How the project will work, what functions will be implemented, how the web application will interact with users, etc. It is very important to consider each item and write it down in the report. In fact, this is a small brainstorm. Typically, it takes from a few days to a couple of weeks. When the implementation plan is completed, you can begin to collect feedback from future users.\r\n<span style=\"font-weight: bold;\">Feedback from users and customers</span>\r\nWhen you have a ready document with a description of the project and the functions, then you need to get feedback from users or customers. Offer them your solution to a particular problem. Familiarize them with the implementation methods. You will receive many suggestions for improvement. At this point, some of your guesswork will be broken. It is important to listen and collect feedback. There is no need to hurry and change the concept or implement everything that future users are asking for. They don't have an expert evaluation and this is only their proposal.\r\n<span style=\"font-weight: bold;\">Idea correction and implementation</span>\r\nIt is at this stage that the final proof of the concept takes place. Having received feedback, you can clearly understand how users will interact with your project. What emotions it will cause. It is necessary to understand that this is a preliminary evaluation of the concept. Some recommendations may not have value, as others can significantly affect the further development. Thus, based on the information received, it is necessary to consider what can be changed to make the project more convenient. If you received a lot of negative feedback, it makes sense to stop the development process. Or at least think about a new improved version. So, if you really decided to start the development, we recommend starting the design with MVP. The minimal version will allow us to develop the project in the shortest possible time and check the idea on real users.\r\nProof of the concept is one of the important stages in the development of complex and expensive projects. It allows with high probability to determine the value of the project even before the begins development. Typically, the process takes from a few days to a couple of weeks. It gives a clear idea of how the project will work and what functions it will perform. If you approach the feedback analysis process with a clean head, this step in the future can save you money and time.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Proof_of_Concept.png","alias":"proof-of-concept"},"743":{"id":743,"title":"IT System documentation writing","description":" Without the development of technical documentation, it is impossible to create any complex technical solution. High-quality documentation, that is, informative, complete and understandable, is the key to the success of products at all stages of its life cycle. Properly written documentation is the basis of the functionality and effectiveness of information systems. It is with its use that the processes of creating databases, developing software, selecting and configuring network and server software are carried out.\r\nMany organizations at the initial stages of creating and implementing technical solutions do not pay enough attention to this factor, which often prevents the entry of a new product to the market.\r\nWriting documentation requires the contractor to have specific knowledge and skills, certain experience and considerable labor costs.\r\nThe main task of the working documentation is to give a complete picture of how the system is structured, what it consists of and how it functions.\r\nThere is no single standard for the development of this type of documentation. In most cases, its structure is selected for a specific situation. But you can take any algorithm that has already proven its effectiveness as the basis.","materialsDescription":"<span style=\"font-weight: bold; \">What is software documentation?</span>\r\nSoftware documentation - printed user manuals, online (online) documentation and help text describing how to use the software product.\r\n<span style=\"font-weight: bold; \">What is process documentation?</span>\r\nA process document outlines the steps necessary to complete a task or process. It is internal, ongoing documentation of the process while it is occurring—documentation cares more about the “how” of implementation than the “what” of process impact.\r\n<span style=\"font-weight: bold;\">What should be in the working documentation?</span>\r\nFirst of all, technical descriptions of implemented solutions. These are IT infrastructure diagrams, configuration descriptions, etc.\r\n<span style=\"font-weight: bold;\">What does well-written working documentation give?</span>\r\n<ul><li>systematizes data on IT infrastructure;</li><li>helps to understand the system architecture and functioning of connected services;</li><li>facilitates management decisions (for example, shows which service can be removed or replaced and how it will be displayed on the whole system);</li><li>makes it possible to comprehensively evaluate the selected IT structure and, also, timely notice the mistakes made or holes in the architecture.</li></ul>\r\n<span style=\"font-weight: bold;\">What are the key benefits of writing technical documentation?</span>\r\nThe development of documentation will allow you to:\r\n<ul><li>increase user satisfaction</li><li>reduce the load on the system administrator;</li><li>reduce system support costs.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_System_documentation_writing.png","alias":"it-system-documentation-writing"},"842":{"id":842,"title":"Chatbot Development","description":"A chatbot is a piece of software that conducts a conversation via auditory or textual methods. Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, although as of 2019, they are far short of being able to pass the Turing test. Chatbots are typically used in dialog systems for various practical purposes including customer service or information acquisition. Some chatbots use sophisticated natural language processing systems, but many simpler ones scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database.\r\nThe term "ChatterBot" was originally coined by Michael Mauldin (creator of the first Verbot, Julia) in 1994 to describe these conversational programs. Today, most chatbots are accessed via virtual assistants such as Google Assistant and Amazon Alexa, via messaging apps such as Facebook Messenger or WeChat, or via individual organizations' apps and websites. Chatbots can be classified into usage categories such as conversational commerce (e-commerce via chat), analytics, communication, customer support, design, developer tools, education, entertainment, finance, food, games, health, HR, marketing, news, personal, productivity, shopping, social, sports, travel and utilities.\r\nBeyond chatbots, Conversational AI refers to the use of messaging apps, speech-based assistants and chatbots to automate communication and create personalized customer experiences at scale.\r\nThe process of building, testing and deploying chatbots can be done on cloud-based chatbot development platforms offered by cloud Platform as a Service (PaaS) providers such as Oracle Cloud Platform SnatchBot and IBM Watson. These cloud platforms provide Natural Language Processing, Artificial Intelligence and Mobile Backend as a Service for chatbot development.\r\nSome Companies like Microsoft Azure and AARC are currently providing their Bot Engines through which chatbot Platforms or Software can be developed.","materialsDescription":"New tools designed to simplify the interaction between humans and computers have hit the market: Chatbots or Virtual Assistants. In banking, chatbots and virtual assistants are some of the industry’s newest tools designed to simplify the interaction between humans and computers.\r\n<span style=\"font-weight: bold;\">What is a chatbot?</span>\r\nA chatbot is artificial intelligence (AI) software that can simulate a conversation (or a chat) with a user in natural language through messaging applications, websites, mobile apps or through the telephone.\r\n<span style=\"font-weight: bold;\">Why are chatbots important?</span>\r\nA chatbot is often described as one of the most advanced and promising expressions of interaction between humans and machines. However, from a technological point of view, a chatbot only represents the natural evolution of a Question-Answering system leveraging Natural Language Processing (NLP). Formulating responses to questions in natural language is one of the most typical examples of Natural Language Processing applied in various enterprises’ end-use applications.\r\n<span style=\"font-weight: bold;\">How does a chatbot work?</span>\r\nThere are two different tasks at the core of a chatbot:\r\n<ol><li>user request analysis</li><li>returning the response</li></ol>\r\nUser request analysis: this is the first task that a chatbot performs. It analyzes the user’s request to identify the user intent and to extract relevant entities.\r\nThe ability to identify the user’s intent and extract data and relevant entities contained in the user’s request is the first condition and the most relevant step at the core of a chatbot: If you are not able to correctly understand the user’s request, you won’t be able to provide the correct answer.\r\nReturning the response: once the user’s intent has been identified, the chatbot must provide the most appropriate response for the user’s request. The answer may be:\r\n<ul><li>a generic and predefined text;</li><li>a text retrieved from a knowledge base that contains different answers;</li><li>a contextualized piece of information based on data the user has provided;</li><li>data stored in enterprise systems;</li><li>the result of an action that the chatbot performed by interacting with one or more backend application;</li><li>a disambiguating question that helps the chatbot to correctly understand the user’s request.</li></ul>\r\n<span style=\"font-weight: bold;\">In what is the benefit of chatbots?</span>\r\nChatbot applications streamline interactions between people and services, enhancing the customer experience. At the same time, they offer companies new opportunities to improve the customer's engagement process and operational efficiency by reducing the typical cost of customer service.\r\nTo be successful, a chatbot solution should be able to effectively perform both of these tasks. Human support plays a key role here: Regardless of the kind of approach and the platform, human intervention is crucial in configuring, training and optimizing the chatbot system.\r\n<span style=\"font-weight: bold;\">Which chatbot application is right for you?</span>\r\nThere are different approaches and tools that you can use to develop a chatbot. Depending on the use case you want to address, some chatbot technologies are more appropriate than others. In order to achieve the desired results, the combination of different AI forms such as natural language processing, machine learning, and semantic understanding may be the best option.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Chatbot_Development.png","alias":"chatbot-development"},"899":{"id":899,"title":"IT System Security Services","description":"Today’s threat landscape is dynamic. The proliferation of disruptive technologies like mobile, social, cloud and big data has been increasingly impacting protection strategies. These technologies will continue to add to the complexity and drive the security needs of the IT infrastructure and information assets. They will also challenge integrity of current security controls and will risk enterprise data and intellectual property. Thus, it’s important that businesses have a strategy to deliver effective enterprise security risk management and situational awareness using defense-in-depth strategies, monitoring, analysis and reporting.\r\n<span style=\"font-weight: bold; \">IT System Security Services</span> ensures complete protection of your applications, products, and infrastructure against cyber threats, possible data leaks, thefts, or disasters. By reducing possible damages and providing full control over privacy and compliance, all your shared data, business intelligence, and other assets can be managed securely without risks. \r\n<span style=\"font-weight: bold; \">SecOps (Security + Operations)</span> is a movement created to facilitate collaboration between IT security and operations teams and integrate the technology and processes they use to keep systems and data secure — all in an effort to reduce risk and improve business agility. \r\nSecOps, formed from a combination of security and IT operations staff, is a highly skilled team focused on monitoring and assessing risk and protecting corporate assets, often operating from a security operations center, or SOC.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">SecOps has the following business benefits and goals:</span></p>\r\n<ul><li>continuous protection;</li><li>a quick and effective response;</li><li>decreased costs of breaches and operations;</li><li>threat prevention;</li><li>security expertise;</li><li>compliance;</li><li>communication and collaboration; and</li><li>an improved business reputation.</li></ul>\r\n SecOps combines operations and security teams into one organization. Security is “shifting left”—instead of coming in at the end of the process, it is present at the beginning, when requirements are stated and systems are designed. Instead of having ops set up a system, then having security come in to secure it, systems are built from the get go with security in mind.\r\nSecOps has additional implications in organizations which practice DevOps—joining development and operations teams into one group with shared responsibility for IT systems. In this environment, SecOps involves even broader cooperation—between security, ops and software development teams. This is known as DevSecOps. It shifts security even further left—baking security into systems from the first iteration of development.","materialsDescription":"<h3 class=\"align-center\">What are the types of IT security? </h3>\r\n<ul><li><span style=\"font-weight: bold;\">Network security</span></li></ul>\r\nNetwork security is used to prevent unauthorized or malicious users from getting inside your network. This ensures that usability, reliability, and integrity are uncompromised. This type of security is necessary to prevent a hacker from accessing data inside the network. It also prevents them from negatively affecting your users’ ability to access or use the network.<br />Network security has become increasingly challenging as businesses increase the number of endpoints and migrate services to public cloud.\r\n<ul><li><span style=\"font-weight: bold;\">Internet security</span></li></ul>\r\nInternet security involves the protection of information that is sent and received in browsers, as well as network security involving web-based applications. These protections are designed to monitor incoming internet traffic for malware as well as unwanted traffic. This protection may come in the form of firewalls, antimalware, and antispyware.\r\n<ul><li><span style=\"font-weight: bold;\">Endpoint security</span></li></ul>\r\nEndpoint security provides protection at the device level. Devices that may be secured by endpoint security include cell phones, tablets, laptops, and desktop computers. Endpoint security will prevent your devices from accessing malicious networks that may be a threat to your organization. Advance malware protection and device management software are examples of endpoint security.\r\n<ul><li><span style=\"font-weight: bold;\">Cloud security</span></li></ul>\r\nApplications, data, and identities are moving to the cloud, meaning users are connecting directly to the Internet and are not protected by the traditional security stack. Cloud security can help secure the usage of software-as-a-service (SaaS) applications and the public cloud. A cloud-access security broker (CASB), secure Internet gateway (SIG), and cloud-based unified threat management (UTM) can be used for cloud security.\r\n<ul><li><span style=\"font-weight: bold;\">Application security</span></li></ul>\r\nWith application security, applications are specifically coded at the time of their creation to be as secure as possible, to help ensure they are not vulnerable to attacks. This added layer of security involves evaluating the code of an app and identifying the vulnerabilities that may exist within the software.\r\n<h3 class=\"align-center\"> SecOps vs SOC: What’s The Difference? </h3>\r\nSecurity operations can look vastly different from company to company, greatly varying in size and maturity. Whether security functions are a simple incident and management deviceor are full-fledged mission control centers with the highest levels of protection, each shares the same goal: to prevent, identify, and mitigate threats to the organization.\r\nSecurity Operations (SecOps) is the seamless collaboration between IT Security and IT Operations to effectively mitigate risk. SecOps team members assume joint responsibility and ownership for any security concerns, ensuring that security is infused into the entire operations cycle.<br />Historically, security and operations teams often had different and conflicting business goals. Operations teams were focused on setting up systems in a way that would meet performance and uptime goals. Security teams were focused on complying with regulatory requirements, putting defenses in place, and responding to security concerns.\r\nSecOps itself is a set of SOC processes, tools, and practices that helps enterprises meet their security goals more successfully and efficiently. However, the classic SOC is not compatible with the SecOps culture. In the past, the SOC would be completely isolated from the rest of the organization, performing their specific duties without much interaction with other parts of the business.<br />In today’s culture, many decision makers understand that this is no longer beneficial. Today, security must be a joint effort. It is crucial for organizations to embrace the idea of the modern SOC: one that promotes collaboration and communication between the operations and the security teams.\r\n<h3 class=\"align-center\"> What is the difference between IT security and information security (InfoSec)? </h3>\r\nAlthough IT security and information security sound similar, they do refer to different types of security. Information security refers to the processes and tools designed to protect sensitive business information from invasion, whereas IT security refers to securing digital data, through computer network security.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/IT_security_system.png","alias":"it-system-security-services"}},"companyUrl":"https://www.smartinfologiks.com/","countryCodes":["IND"],"certifications":[],"isSeller":true,"isSupplier":false,"isVendor":true,"presenterCodeLng":"","seo":{"title":"Smartinfologiks","keywords":"","description":"<p><span class=\"Y2IQFc\">Smartinfologiks — ведущая компания по разработке программного обеспечения, базирующаяся в Индии, предлагающая глобальные ИТ-решения. Мы специализируемся на передовых технологиях и технологиях нового поколения. 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