Pega CRM Suite
1.00

Problems that solves

No unified email system

No unified address book

No control over data access

Inability to forecast execution timelines

Poor timing of management decision making

Risk or Leaks of confidential information

Low quality of customer service

Non-existent or decentralized IT incidents' management

High costs of routine operations

No automated business processes

No control over implementation

Values

Enhance Staff Productivity

Ensure Security and Business Continuity

Improve Customer Service

Support Decision Making

Ensure Compliance

Increase Customer Base

Generate Business Reports

Support Customers

Enhance Competitive Ability

Pega CRM Suite

Pega’s AI powered CRM Suite is transforming the way enterprises drive greater engagement across the entire customer journey.

Description

Explore the Pega CRM Suite Move past traditional CRM systems to a true journey-enabled, customer engagement suite. Learn how Pega is helping enterprises revolutionize their customer engagement with end-to-end automation and real-time AI on the only unified CRM platform. Marketing Engage customers with real-time 1:1 marketing on any channel. Sales Automation Intelligently guide sales professionals and automate the sales process. Customer Service Serve, satisfy and engage every customer with digital customer service.

User features

Organizational Features

Internet access is available for employees