Categories
Problems that solves
Low quality of customer service
High costs of routine operations
No automated business processes
Failure to attract new customers
Customer attrition
Low quality of customer support
Values
Reduce Costs
Improve Customer Service
Increase Customer Base
Description
Sales
Optimize Every Sales Engagement
Maximize your sales productivity. Increase win rates in your sales pipeline with personalized dashboards and personal productivity tools. Get rich customer insight and collaborative selling tools.
Customer Service
Deliver Exceptional Support
Provide exceptional service and support by using Sugar for rapid customer insight and real-time collaboration. Understand and meet customer needs, whether from a help desk, a call center, or a social media community.
Marketing
Deliver Personalized Marketing
Attract more prospects and create more opportunities with less effort. Engage with your customers at an individual level through relevant, actionable insights. Optimize future marketing efforts by clearly capturing and understanding the return on your marketing spend.
Mobile CRM
Empower your Mobile Workforce
SugarCRM Mobile puts your customer information at your fingertips no matter where you are. With SugarCRM Mobile’s native apps for popular phones and tablets, you’ll have the details you need for a productive customer engagement.
Platform
CRM Industry's Most Flexible Platform
Sugar delivers the flexibility, agility, and simplicity to make it your own. Run your Sugar anywhere you want -- hosted and managed by SugarCRM or by one of our partners in the cloud or deploy on a public cloud or on-premise. Automate complex business processes. Rapidly develop and deliver a solution that is custom-built for your organization.
