Problems that solves

Low quality of customer service

High costs of routine operations

No automated business processes

Failure to attract new customers

Customer attrition

Low quality of customer support


Reduce Costs

Improve Customer Service

Increase Customer Base


SugarCRM collects every bit of critical information across sales, service and marketing. It easily integrates with any application.



Optimize Every Sales Engagement

Maximize your sales productivity. Increase win rates in your sales pipeline with personalized dashboards and personal productivity tools. Get rich customer insight and collaborative selling tools.

Customer Service

Deliver Exceptional Support

Provide exceptional service and support by using Sugar for rapid customer insight and real-time collaboration. Understand and meet customer needs, whether from a help desk, a call center, or a social media community.


Deliver Personalized Marketing

Attract more prospects and create more opportunities with less effort. Engage with your customers at an individual level through relevant, actionable insights. Optimize future marketing efforts by clearly capturing and understanding the return on your marketing spend.

Mobile CRM

Empower your Mobile Workforce

SugarCRM Mobile puts your customer information at your fingertips no matter where you are. With SugarCRM Mobile’s native apps for popular phones and tablets, you’ll have the details you need for a productive customer engagement.


CRM Industry's Most Flexible Platform

Sugar delivers the flexibility, agility, and simplicity to make it your own. Run your Sugar anywhere you want -- hosted and managed by SugarCRM or by one of our partners in the cloud or deploy on a public cloud or on-premise. Automate complex business processes. Rapidly develop and deliver a solution that is custom-built for your organization.