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In addition, the company develops solutions for IM security, server load balancing systems and message archiving.<br /><br />The company develops products for security, networking and storage based on network devices and cloud services. Security products include solutions to protect against spam, web surfing, hackers and threats from instant messaging services. The platform also successfully combats such threats as spam, spyware, Trojans and other malware. Barracuda solutions provide web traffic filtering, load balancing, message archiving, backup services, data protection, and more.<br /><br />Today, more than 50,000 companies and security organizations around the world use Barracuda Networks solutions. The main product list includes solutions such as Barracuda Spam Firewall, Barracuda Web Filter, Barracuda IM Firewall. 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In addition, the company develops solutions for IM security, server load balancing systems and message archiving.<br /><br />The company develops products for security, networking and stor","og:title":"Barracuda Networks","og:description":"Barracuda Networks, Inc. is the world leader in email and web security. In addition, the company develops solutions for IM security, server load balancing systems and message archiving.<br /><br />The company develops products for security, networking and stor","og:image":"https://old.roi4cio.com/uploads/roi/company/barracuda_logo.png"},"eventUrl":""}],"products":[{"id":115,"logo":false,"scheme":false,"title":"Barracuda Email Security Gateway","vendorVerified":0,"rating":"2.40","implementationsCount":2,"suppliersCount":0,"alias":"barracuda-email-security-gateway","companyTypes":[],"description":"<b>Provides Inbound/Outbound Filtering and Data Leak Prevention</b>\r\nThe Barracuda Email Security Gateway is an email security gateway that manages and filters all inbound and outbound email traffic to protect organizations from email-borne threats and data leaks. As a complete email management solution, the Barracuda Email Security Gateway lets organizations encrypt messages and leverage the cloud to spool email if mail servers become unavailable.\r\nThe Barracuda Email Security Gateway is offered without per-user or per-feature fees, and is also available as a virtual appliance or in a public cloud environment (Amazon Web Services (AWS), Microsoft Azure, or VMware vCloud Air). For hosted email security, see Barracuda Essentials for Email Security.\r\n<b>Protect Against Email-Borne Threats</b>\r\nWith the Barracuda Email Security Gateway, protecting against inbound malware, spam, phishing, and Denial of Service attacks ensures that business productivity isn’t impacted by attacks through the email system. Powerful and customizable policies enable further enforcement of detailed requirements that govern inbound email messages.\r\n<b>Stop Threats before They Hit the Network</b>\r\nOffload CPU-intensive tasks like antivirus and DDoS filtering to the cloud reduces the processing load on the appliance and to ensure that threats never reach the network perimeter. The Barracuda Email Security Gateway is integrated with a cloud-based service that pre-filters email before delivery to the onsite Barracuda Email Security Gateway, which performs further inbound security checks and outbound filtering.\r\n<b>Ensure Continuous Email Availability</b>\r\nEmail is a critical vehicle in today’s business world, therefore a failure of the email server can significantly limit business operations. With the Cloud Protection Layer, bundled free of charge with the Barracuda Email Security Gateway, email is spooled for up to 96 hours, with an option to re-direct traffic to a secondary server.\r\n<b>Protect Sensitive Data</b>\r\nLeverage powerful encryption technology to ensure that sensitive data cannot be viewed by outside parties. Outbound filtering and quarantine capabilities certify that every outbound email complies with corporate DLP policies.\r\nSimple and easy to deploy configurations on the Barracuda Email Security Gateway guarantee that customized email protection is in place in a matter of minutes. Cloud-based centralized management enhances day-to-day workflow and is included with no additional fees.\r\nThe affordable, all-inclusive pricing model has no per-user fees, minimizing the investment in securing your email infrastructure.","shortDescription":"Barracuda Email Security Gateway - Comprehensive Protection from Email-Based Threats","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":10,"sellingCount":1,"discontinued":0,"rebateForPoc":0,"rebate":5,"seo":{"title":"Barracuda Email Security Gateway","keywords":"Email, email, Security, Barracuda, Gateway, that, with, Features","description":"<b>Provides Inbound/Outbound Filtering and Data Leak Prevention</b>\r\nThe Barracuda Email Security Gateway is an email security gateway that manages and filters all inbound and outbound email traffic to protect organizations from email-borne threats and data le","og:title":"Barracuda Email Security Gateway","og:description":"<b>Provides Inbound/Outbound Filtering and Data Leak Prevention</b>\r\nThe Barracuda Email Security Gateway is an email security gateway that manages and filters all inbound and outbound email traffic to protect organizations from email-borne threats and data le"},"eventUrl":"","translationId":116,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":554,"title":"Messaging Security - Appliance","alias":"messaging-security-appliance","description":" Messaging security appliance is a category focused on securing and protecting an organization’s communication infrastructure. Communication channels can include email software, messaging apps, and social network IM platforms. This extra layer of security can help secure devices and block a wider range of viruses or malware attacks.\r\nMessaging security helps to ensure the confidentiality and authenticity of an organization’s communication methods. Confidentiality refers to making sure only the intended recipients are able to read the messages and authenticity refers to making sure the identity of each sender or recipient is verified.\r\nOftentimes, attackers aim to gain access to an entire network or system by infiltrating the messaging infrastructure. Implementing proper messaging security can minimize the chance of data leaks and identity theft.\r\nIn order to ensure messaging performance and security, a few measures should be put into place. The first is an IP-reputation filter that checks email connection requests against a database of legitimate senders. If the sender is found to be associated with malware or spam, the program blocks the message and drops the connection. Additionally, administrators should set up an IP whitelist and blacklist to ensure that trusted sources are always allowed access and known malicious sources are always denied.\r\nAnother measure that should be implemented is a combination of zero-hour and signature-based detection methods. Zero-hour detection collects a large number of messages as a reference so that any message that falls outside of the pattern is flagged. This type of detection can stop outbreaks in situations where the signature is not yet available. Signature-based detection blocks spam without opening the message contents. Instead, an algorithm is used to determine the message’s signature, or fingerprint-like information that verifies its authenticity.","materialsDescription":" <span style=\"font-weight: bold;\">What is messaging security?</span>\r\nMessaging Security is an appliance with a program that provides protection for companies' messaging infrastructure. The programs include IP reputation-based anti-spam, pattern-based anti-spam, administrator-defined block/allow lists, mail antivirus, zero-hour malware detection, and email intrusion prevention.\r\n<span style=\"font-weight: bold;\">Six Dimensions of Comprehensive Messaging Security</span>\r\n<ul><li><span style=\"font-weight: bold;\">IP-Reputation Anti-spam.</span> It checks each email connection request with a database of IP addresses to establish whether a sender is a legitimate or known spam sender and malware. If a sender is recognized it undesirable the messaging Security program drops the connection before the message is accepted.</li><li><span style=\"font-weight: bold;\">Pattern-based anti-spam</span> utilizes a proprietary algorithm to establish a fingerprint-like signature of email messages. When a message comes in, its pattern is calculated and checked against a database to determine if the message matches a known email pattern. This approach provides content-agnostic protection and blocks spam without looking at any of the actual message content.</li><li><span style=\"font-weight: bold;\">Block/Allow List Anti-spam.</span> Administrators can create a list of IP addresses or domains that they would like to either block or allow. This method ensures that trusted sources are explicitly allowed and unwanted sources are explicitly denied access.</li><li><span style=\"font-weight: bold;\">Mail Antivirus.</span> This layer of protection blocks a wide range of known viruses and malware attacks.</li><li><span style=\"font-weight: bold;\">Zero-Hour Malware Protection.</span> By analyzing large numbers of messages, outbreaks are detected along with their corresponding messages. These message patterns are then flagged as malicious, giving information about a given attack. With this information, outbreaks are blocked before a signature may be available, protecting the network in the critical period of attack development.</li><li><span style=\"font-weight: bold;\">SmartDefense Email IPS.</span> The messaging security program utilizes SmartDefense Email IPS to stop attacks targeting the messaging infrastructure. Such attacks aim to gain access to the protected network, bring down a piece of the messaging infrastructure, or utilize the messaging infrastructure as a resource for launching new attacks.</li></ul>\r\n<span style=\"font-weight: bold;\">Characteristics of Messaging Security</span>\r\n<ol><li>Protection against advanced spam such as image-based and multi-language spam.</li><li>Antivirus protection through the combination of both zero-hour and signature-based detection.</li><li>UTM solution for Messaging Security that is content and Language-independent.</li><li>Advanced, real-time IP-reputation service.</li><li>On-session email blocking (emails are checked and blocked during the original SMTP/POP3 session).</li></ol>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Messaging_Security_Appliance.png"},{"id":556,"title":"Antispam - Appliance","alias":"antispam-appliance","description":"Anti-spam appliances are software or hardware devices integrated with on-board software that implement spam filtering and/or anti-spam for instant messaging (also called &quot;spim&quot;) and are deployed at the gateway or in front of the mail server. They are normally driven by an operating system optimized for spam filtering. They are generally used in larger networks such as companies and corporations, ISPs, universities, etc.\r\nThe reasons hardware anti-spam appliances might be selected instead of software could include:\r\n<ul><li>The customer prefers to buy hardware rather than software</li><li>Ease of installation</li><li>Operating system requirements</li><li>Independence of existing hardware</li></ul>","materialsDescription":"<span style=\"font-weight: bold;\">How does an Antispam Appliance Work?</span>\r\nSince an antispam appliance is hardware, it can be placed at the entry point of the email server to inspect and filter every message that enters the email server. An antispam appliance is capable of evaluating IP addresses that are included in the email messages from the sender. The appliance can also examine the message content and then compare it against the criteria and parameters that have been set for receiving email messages.\r\n<span style=\"font-weight: bold;\">Advantages of an Antispam Appliance</span>\r\nAntispam appliances are capable of providing more email security to large networks because it is hardware that is specifically designed to handle email security on larger networks. Also, since an antispam appliance is hardware, it is much easier to install and configure on a network, as opposed to software that may require a specific operating system infrastructure. For example, if the organization is running the Linux operating system, this type of system will not support antispam filtering software.\r\nAnother advantage of using an antispam appliance is its ability to protect a large network from codes that are designed to destroy the individual computers on the network. These are malicious codes that can enter the email server and then transmit to the email client via spam. When the individual computers get infected, it slows the productivity of the organization and interrupts the network processes.\r\nAlthough many large networks deploy a vulnerability assessment program that can protect the network against criminals with malicious intent, sometimes vulnerability assessment is not enough to protect the massive amounts of email that enter an email server on a large network. This is why it is important to deploy an antispam appliance to provide added security for your email server and the email clients on the individual computers that are connected to the network.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Antispam_Appliance.png"},{"id":558,"title":"Secure E-mail Gateway - Appliance","alias":"secure-e-mail-gateway-appliance","description":"According to technology research firm Gartner, secure email gateways “provide basic message transfer agent functions; inbound filtering of spam, phishing, malicious and marketing emails; and outbound data loss prevention (DLP) and email encryption.”\r\nTo put that in simpler language, a secure email gateway (also called an email security gateway) is a cybersecurity solution that monitors incoming and outgoing messages for suspicious behavior, preventing them from being delivered. Secure email gateways can be deployed via an email server, public cloud, on-premises software, or in a hybrid system. According to cybersecurity experts, none of these deployment options are inherently superior; each one has its own strengths and weaknesses that must be assessed by the individual enterprise.\r\nGartner defines the secure email gateway market as mature, with the key capabilities clearly defined by market demands and customer satisfaction. These capabilities include:\r\n<ul><li>Basic and next-gen anti-phishing and anti-spam</li><li>Additional security features</li><li>Customization of the solution’s management features</li><li>Low false positive and false negative percentages</li><li>External processes and storage</li></ul>\r\nSecure email gateways are designed to surpass the traditional detection capabilities of legacy antivirus and anti-phishing solutions. To do so, they offer more sophisticated detection and prevention capabilities; secure email gateways can make use of threat intelligence to stay up-to-date with the latest threats.\r\nAdditionally, secure email gateways can sandbox suspicious emails, observing their behavior in a safe, enclosed environment that resembles the legitimate network. Security experts can then determine if it is a legitimate threat or a false positive.\r\nSecure email gateway solutions will often offer data loss prevention and email encryption capabilities to protect outgoing communications from prying and unscrupulous eyes.\r\nMuch like SIEM or endpoint detection and response (EDR), secure email gateways can produce false positives and false negatives, although they do tend to be far less than rates found in SIEM and EDR alerts.","materialsDescription":"<span style=\"font-weight: bold;\">How Does a Secure Email Gateway Work?</span>\r\nA secure email gateway offers a robust framework of technologies that protect against email-borne threats. It is effectively a firewall for your email, and scans both outbound and inbound email for any malicious content. At a minimum, most secure gateways offer a minimum of four security features: virus and malware blocking, spam filtering, content filtering and email archiving. Let's take a look at these features in more detail:\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Virus and Malware Blocking</span></span>\r\nEmails infected with viruses or malware can make up approximately 1% of all email received by an organization. For a secure email gateway to effectively prevent these emails from reaching their intended recipients and delivering their payload, it must scan each email and be constantly kept up-to-date with the latest threat patterns and characteristics.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Spam Filtering</span></span>\r\nBelieve it or not, spam filtering is where the majority of a secure email gateway's processing power is focused. Spam is blocked in a number of different ways. Basic spam filtering usually involves a prefiltering technology that blocks or quarantines any emails received from known spammers. Spam filtering can also detect patterns commonly found in spam emails, such as preferred keywords used by spammers and the inclusion of links that could take the email recipient to a malicious site if clicked. Many email clients also allow users to flag spam messages that arrive in their mailbox and to block senders.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Content Filtering</span></span>\r\nContent filtering is typically applied to an outbound email sent by users within the company. For example, you can configure your secure email gateway to prevent specific sensitive documents from being sent to an external recipient, or put a block on image files or specific keywords within them being sent through the email system.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Email Archiving</span></span>\r\nEmail services, whether they are in the cloud or on-premise, need to be managed efficiently. Storage has been a problem for email administrators for many years, and while you may have almost infinite cloud storage available, email archiving can help to manage both user mailboxes and the efficiency of your systems. Compliance is also a major concern for many companies and email archiving is a must if you need to keep emails for a specific period of time.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Secure_Email_Gateway_Appliance.png"},{"id":41,"title":"Antispam","alias":"antispam","description":"In each system, which involves the communication of users, there is always the problem of spam, or the mass mailing of unsolicited emails, which is solved using the antispam system. An antispam system is installed to catch and filter spam at different levels. Spam monitoring and identification are relevant on corporate servers that support corporate email, here the antispam system filters spam on the server before it reaches the mailbox. There are many programs that help to cope with this task, but not all of them are equally useful. The main objective of such programs is to stop sending unsolicited letters, however, the methods of assessing and suppressing such actions can be not only beneficial but also detrimental to your organization. So, depending on the rules and policies of mail servers, your server, or even a domain, may be blacklisted and the transfer of letters will be limited through it, and you may not even be warned about it.\r\nThe main types of installation and use of anti-spam systems:\r\n<ul><li>installation of specialized equipment, a gateway that filters mail before it reaches the server;</li><li>use of external antispam systems for analyzing emails and content;</li><li>setting up an antispam system with the ability to learn on the mail server itself;</li><li>installation of spam filtering software on the client’s computer.</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">Anti-spam technologies:</span>\r\n<span style=\"font-weight: bold;\">Heuristic analysis</span>\r\nExtremely complex, highly intelligent technology for empirical analysis of all parts of a message: header fields, message bodies, etc. Not only the message itself is analyzed. The heuristic analyzer is constantly being improved, new rules are continuously added to it. It works “ahead of the curve” and makes it possible to recognize still unknown varieties of spam of a new generation before the release of available updates.\r\n<span style=\"font-weight: bold;\">Filtering counteraction</span>\r\nThis is one of the most advanced and effective anti-spam technologies. It is to recognize the tricks resorted to by spammers to bypass anti-spam filters.\r\n<span style=\"font-weight: bold;\">HTML based analysis</span>\r\nHTML code comparable to samples of HTML signatures in antispam. Such a comparison, using the available data on the size of typical spam images, protects users from spam messages using HTML-code, which are often included in the online image.\r\n<span style=\"font-weight: bold;\">Spam detection technology for message envelopes</span>\r\nDetection of fakes in the &quot;stamps&quot; of SMTP-servers and in other elements of the e-mail header is the newest direction in the development of anti-spam methods. Email addresses can not be trusted. Fake emails contain more than just spam. For example, anonymous and even threats. Technologies of various anti-spam systems allow you to send such messages. Thus, it provides not only the economic movement, but also the protection of employees.\r\n<span style=\"font-weight: bold;\">Semantic analysis</span>\r\nMeaning in words and phrases is compared with typical spam vocabulary. Comparison of provisions for a special dictionary, for expression and symbols.\r\n<span style=\"font-weight: bold;\">Anti-camming technology</span>\r\nScamming is probably the most dangerous type of spam. All of them have the so-called &quot;Nigerian letters&quot;, reports of winnings in the lottery, casino, fake letters and credit services.\r\n<span style=\"font-weight: bold;\">Technical spam filtering</span>\r\nAutomatic notification of e-mail - bounce-messages - to inform users about the malfunction of the postal system (for example, non-delivery of address letters). Attackers can use similar messages. Under the guise of a technical notification, computer service or ordinary spam can penetrate the computer.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Antispam.png"},{"id":483,"title":"Messaging Security","alias":"messaging-security","description":"<span style=\"font-weight: bold; \">Messaging security</span> is a subcategory of <span style=\"font-style: italic; \">unified threat management (UTM) </span>focused on securing and protecting an organization’s communication infrastructure. Communication channels can include email software, messaging apps, and social network IM platforms. This extra layer of security can help secure devices and block a wider range of viruses or malware attacks.\r\nMessaging security helps to ensure the confidentiality and authenticity of an organization’s communication methods. Confidentiality refers to making sure only the intended recipients are able to read the messages and authenticity refers to making sure the identity of each sender or recipient is verified.\r\nOftentimes, attackers aim to gain access to an entire network or system by infiltrating the messaging infrastructure. Implementing proper data and message security can minimize the chance of data leaks and identity theft.\r\n<span style=\"color: rgb(97, 97, 97); \">Encrypted messaging (also known as secure messaging) provides end-to-end encryption for user-to-user text messaging. Encrypted messaging prevents anyone from monitoring text conversations. Many encrypted messenger&nbsp; apps also offer end-to-end encryption for phone calls made using the apps, as well as for files that are sent using the apps.</span>\r\nTwo modern methods of encryption are the <span style=\"font-style: italic; \">Public Key (Asymmetric)</span> and the <span style=\"font-style: italic; \">Private Key (Symmetric</span>) methods. While these two methods of encryption are similar in that they both allow users to encrypt data to hide it from the prying eyes of outsiders and then decrypt it for viewing by an authorized party, they differ in how they perform the steps involved in the process.\r\n<span style=\"font-weight: bold; \">Email</span> security message can rely on public-key cryptography, in which users can each publish a public key that others can use to encrypt messages to them, while keeping secret a private key they can use to decrypt such messages or to digitally encrypt and sign messages they send. \r\n<span style=\"font-weight: bold;\">Encrypted messaging systems </span>must be encrypted end-to-end, so that even the service provider and its staff are unable to decipher what’s in your communications. Ideal solutions is “server-less” encrypted chat where companies won’t store user information anywhere.\r\nIn a more general sense, users of unsecured public Wi-Fi should also consider using a <span style=\"font-weight: bold;\">Virtual Private Network </span>(VPN) application, to conceal their identity and location from Internet Service Providers (ISPs), higher level surveillance, and the attentions of hackers.","materialsDescription":"<h1 class=\"align-center\"> What is messaging security?</h1>\r\nMessaging Security is a program that provides protection for companies' messaging infrastructure. The programs include IP reputation-based anti-spam, pattern-based anti-spam, administrator-defined block/allow lists, mail antivirus, zero-hour malware detection, and email intrusion prevention.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Six Dimensions of Comprehensive Messaging Security</span></p>\r\n<ul><li><span style=\"font-weight: bold; \">IP-Reputation Anti-spam.</span> It checks each email connection request with a database of IP addresses to establish whether a sender is a legitimate or known spam sender and malware. If a sender is recognized it undesirable the messaging Security program drops the connection before the message is accepted.</li><li><span style=\"font-weight: bold; \">Pattern-based anti-spam</span> utilizes a proprietary algorithm to establish a fingerprint-like signature of email messages. When a message comes in, its pattern is calculated and checked against a database to determine if the message matches a known email pattern. </li><li><span style=\"font-weight: bold; \">Block/Allow List Anti-spam.</span> Administrators can create a list of IP addresses or domains that they would like to either block or allow. This method ensures that trusted sources are explicitly allowed and unwanted sources are explicitly denied access.</li><li><span style=\"font-weight: bold; \">Mail Antivirus.</span> This layer of protection blocks a wide range of known viruses and malware attacks.</li><li><span style=\"font-weight: bold; \">Zero-Hour Malware Protection.</span> By analyzing large numbers of messages, outbreaks are detected along with their corresponding messages. These message patterns are then flagged as malicious, giving information about a given attack.</li><li><span style=\"font-weight: bold; \">SmartDefense Email IPS.</span> The messaging security program utilizes SmartDefense Email IPS to stop attacks targeting the messaging infrastructure. </li></ul>\r\n<h1 class=\"align-center\">What are Signal, Wire and LINE messenger security apps like ?</h1>\r\n<p class=\"align-left\">Secure private messenger is a messaging application that emphasizes the privacy and of users using encryption and service transparency. While every modern messenger system is using different security practices (most prominently SSL/HTTPS) - the difference between secure and classic messengers is what we don’t know in the scope of implementation and&nbsp; approach to user data. </p>\r\n<p class=\"align-left\">Message access control and secure messengers evolved into a distinct category due to the growing awareness that communication over the internet is accessible by third parties, and reasonable concerns that the messages can be used against the users.</p>\r\n<h1 class=\"align-center\">Why secure communication is essential for business?</h1>\r\n<p class=\"align-left\">In the context of business operation, communication is a vital element of maintaining an efficient and dynamic working process. It lets you keep everything up to date and on the same page. And since many things are going on at the same time - tools like messengers are one of the many helpers that make the working day a little more manageable.</p>\r\n<p class=\"align-left\">Some of the information, like employee and customer data, proprietary information, data directly linked to business performance or future projections, may be strictly under a non-disclosure agreement. Without proper text message authentication in information security or encryption, it remains vulnerable to exposure. The chances are slim, but the possibility remains. </p>\r\n<p class=\"align-left\">And there are people interested in acquiring that sensitive information, people who like to play dirty because getting a competitive advantage is a decent motivation to go beyond the law. And when private conversations leak, especially the business-related ones - the impact is comparable with the Titanic hitting an iceberg. </p>\r\n<p class=\"align-left\">Encrypted massages in messenger prevents this from happening.</p>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Messaging_Security.png"},{"id":469,"title":"Secure E-mail Gateway","alias":"secure-e-mail-gateway","description":" According to technology research firm Gartner, secure email gateways “provide basic message transfer agent functions; inbound filtering of spam, phishing, malicious and marketing emails; and outbound data loss prevention (DLP) and email encryption.”\r\nTo put that in simpler language, a secure email gateway (also called an email security gateway) is a cybersecurity solution that monitors incoming and outgoing messages for suspicious behavior, preventing them from being delivered. Secure email gateways can be deployed via an email server, public cloud, on-premises software, or in a hybrid system. According to cybersecurity experts, none of these deployment options are inherently superior; each one has its own strengths and weaknesses that must be assessed by the individual enterprise.\r\nGartner defines the secure email gateway market as mature, with the key capabilities clearly defined by market demands and customer satisfaction. These capabilities include:\r\n<ul><li>Basic and Next-Gen Anti-Phishing and Anti-Spam</li><li>Additional Security Features</li><li>Customization of the Solution’s Management Features</li><li>Low False Positive and False Negative Percentages</li><li>External Processes and Storage</li></ul>\r\nSecure email gateways are designed to surpass the traditional detection capabilities of legacy antivirus and anti-phishing solutions. To do so, they offer more sophisticated detection and prevention capabilities; secure email gateways can make use of threat intelligence to stay up-to-date with the latest threats.\r\nAdditionally, SEGs can sandbox suspicious emails, observing their behavior in a safe, enclosed environment that resembles the legitimate network. Security experts can then determine if it is a legitimate threat or a false positive.\r\nSecure email gateway solutions will often offer data loss prevention and email encryption capabilities to protect outgoing communications from prying and unscrupulous eyes.\r\nMuch like SIEM or endpoint detection and response (EDR), secure email gateways can produce false positives and false negatives, although they do tend to be far less than rates found in SIEM and EDR alerts.","materialsDescription":" <span style=\"font-weight: bold;\">How Does a Secure Email Gateway Work?</span>\r\nA secure email gateway offers a robust framework of technologies that protect against these email-borne threats. It is effectively a firewall for your email and scans both outbound and inbound email for any malicious content. At a minimum, most secure gateways offer a minimum of four security features: virus and malware blocking, spam filtering, content filtering and email archiving. Let's take a look at these features in more detail:\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Virus and Malware Blocking</span></span>\r\nEmails infected with viruses or malware can make up approximately 1% of all email received by an organization. For a secure email gateway to effectively prevent these emails from reaching their intended recipients and delivering their payload, it must scan every email and be constantly kept up-to-date with the latest threat patterns and characteristics.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Spam Filtering</span></span>\r\nBelieve it or not, spam filtering is where the majority of a secure email gateway's processing power is focused. Spam is blocked in a number of different ways. Basic spam filtering usually involves a prefiltering technology that blocks or quarantines any emails received from known spammers. Spam filtering can also detect patterns commonly found in spam emails, such as preferred keywords used by spammers and the inclusion of links that could take the email recipient to a malicious site if clicked. Many email clients also allow users to flag spam messages that arrive in their mailbox and to block senders.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Content Filtering</span></span>\r\nContent filtering is typically applied to an outbound email sent by users within the company. For example, you can configure your secure email gateway to prevent specific sensitive documents from being sent to an external recipient, or put a block on image files or specific keywords within them being sent through the email system.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Email Archiving</span></span>\r\nEmail services, whether they are in the cloud or on-premise, need to be managed efficiently. Storage has been a problem for email administrators for many years, and while you may have almost infinite cloud storage available, email archiving can help to manage both user mailboxes and the efficiency of your systems. Compliance is also a major concern for many companies and email archiving is a must if you need to keep emails for a certain period of time.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Secure_Email_Gateway.jpg"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":306,"title":"Manage Risks"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":336,"title":"Risk or Leaks of confidential information"},{"id":344,"title":"Malware infection via Internet, email, storage devices"},{"id":384,"title":"Risk of attacks by hackers"},{"id":385,"title":"Risk of data loss or damage"},{"id":386,"title":"Risk of lost access to data and IT systems"},{"id":387,"title":"Non-compliant with IT security requirements"},{"id":397,"title":"Insufficient risk management"}]}},"categories":[{"id":554,"title":"Messaging Security - Appliance","alias":"messaging-security-appliance","description":" Messaging security appliance is a category focused on securing and protecting an organization’s communication infrastructure. Communication channels can include email software, messaging apps, and social network IM platforms. This extra layer of security can help secure devices and block a wider range of viruses or malware attacks.\r\nMessaging security helps to ensure the confidentiality and authenticity of an organization’s communication methods. Confidentiality refers to making sure only the intended recipients are able to read the messages and authenticity refers to making sure the identity of each sender or recipient is verified.\r\nOftentimes, attackers aim to gain access to an entire network or system by infiltrating the messaging infrastructure. Implementing proper messaging security can minimize the chance of data leaks and identity theft.\r\nIn order to ensure messaging performance and security, a few measures should be put into place. The first is an IP-reputation filter that checks email connection requests against a database of legitimate senders. If the sender is found to be associated with malware or spam, the program blocks the message and drops the connection. Additionally, administrators should set up an IP whitelist and blacklist to ensure that trusted sources are always allowed access and known malicious sources are always denied.\r\nAnother measure that should be implemented is a combination of zero-hour and signature-based detection methods. Zero-hour detection collects a large number of messages as a reference so that any message that falls outside of the pattern is flagged. This type of detection can stop outbreaks in situations where the signature is not yet available. Signature-based detection blocks spam without opening the message contents. Instead, an algorithm is used to determine the message’s signature, or fingerprint-like information that verifies its authenticity.","materialsDescription":" <span style=\"font-weight: bold;\">What is messaging security?</span>\r\nMessaging Security is an appliance with a program that provides protection for companies' messaging infrastructure. The programs include IP reputation-based anti-spam, pattern-based anti-spam, administrator-defined block/allow lists, mail antivirus, zero-hour malware detection, and email intrusion prevention.\r\n<span style=\"font-weight: bold;\">Six Dimensions of Comprehensive Messaging Security</span>\r\n<ul><li><span style=\"font-weight: bold;\">IP-Reputation Anti-spam.</span> It checks each email connection request with a database of IP addresses to establish whether a sender is a legitimate or known spam sender and malware. If a sender is recognized it undesirable the messaging Security program drops the connection before the message is accepted.</li><li><span style=\"font-weight: bold;\">Pattern-based anti-spam</span> utilizes a proprietary algorithm to establish a fingerprint-like signature of email messages. When a message comes in, its pattern is calculated and checked against a database to determine if the message matches a known email pattern. This approach provides content-agnostic protection and blocks spam without looking at any of the actual message content.</li><li><span style=\"font-weight: bold;\">Block/Allow List Anti-spam.</span> Administrators can create a list of IP addresses or domains that they would like to either block or allow. This method ensures that trusted sources are explicitly allowed and unwanted sources are explicitly denied access.</li><li><span style=\"font-weight: bold;\">Mail Antivirus.</span> This layer of protection blocks a wide range of known viruses and malware attacks.</li><li><span style=\"font-weight: bold;\">Zero-Hour Malware Protection.</span> By analyzing large numbers of messages, outbreaks are detected along with their corresponding messages. These message patterns are then flagged as malicious, giving information about a given attack. With this information, outbreaks are blocked before a signature may be available, protecting the network in the critical period of attack development.</li><li><span style=\"font-weight: bold;\">SmartDefense Email IPS.</span> The messaging security program utilizes SmartDefense Email IPS to stop attacks targeting the messaging infrastructure. Such attacks aim to gain access to the protected network, bring down a piece of the messaging infrastructure, or utilize the messaging infrastructure as a resource for launching new attacks.</li></ul>\r\n<span style=\"font-weight: bold;\">Characteristics of Messaging Security</span>\r\n<ol><li>Protection against advanced spam such as image-based and multi-language spam.</li><li>Antivirus protection through the combination of both zero-hour and signature-based detection.</li><li>UTM solution for Messaging Security that is content and Language-independent.</li><li>Advanced, real-time IP-reputation service.</li><li>On-session email blocking (emails are checked and blocked during the original SMTP/POP3 session).</li></ol>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Messaging_Security_Appliance.png"},{"id":556,"title":"Antispam - Appliance","alias":"antispam-appliance","description":"Anti-spam appliances are software or hardware devices integrated with on-board software that implement spam filtering and/or anti-spam for instant messaging (also called &quot;spim&quot;) and are deployed at the gateway or in front of the mail server. They are normally driven by an operating system optimized for spam filtering. They are generally used in larger networks such as companies and corporations, ISPs, universities, etc.\r\nThe reasons hardware anti-spam appliances might be selected instead of software could include:\r\n<ul><li>The customer prefers to buy hardware rather than software</li><li>Ease of installation</li><li>Operating system requirements</li><li>Independence of existing hardware</li></ul>","materialsDescription":"<span style=\"font-weight: bold;\">How does an Antispam Appliance Work?</span>\r\nSince an antispam appliance is hardware, it can be placed at the entry point of the email server to inspect and filter every message that enters the email server. An antispam appliance is capable of evaluating IP addresses that are included in the email messages from the sender. The appliance can also examine the message content and then compare it against the criteria and parameters that have been set for receiving email messages.\r\n<span style=\"font-weight: bold;\">Advantages of an Antispam Appliance</span>\r\nAntispam appliances are capable of providing more email security to large networks because it is hardware that is specifically designed to handle email security on larger networks. Also, since an antispam appliance is hardware, it is much easier to install and configure on a network, as opposed to software that may require a specific operating system infrastructure. For example, if the organization is running the Linux operating system, this type of system will not support antispam filtering software.\r\nAnother advantage of using an antispam appliance is its ability to protect a large network from codes that are designed to destroy the individual computers on the network. These are malicious codes that can enter the email server and then transmit to the email client via spam. When the individual computers get infected, it slows the productivity of the organization and interrupts the network processes.\r\nAlthough many large networks deploy a vulnerability assessment program that can protect the network against criminals with malicious intent, sometimes vulnerability assessment is not enough to protect the massive amounts of email that enter an email server on a large network. This is why it is important to deploy an antispam appliance to provide added security for your email server and the email clients on the individual computers that are connected to the network.<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Antispam_Appliance.png"},{"id":558,"title":"Secure E-mail Gateway - Appliance","alias":"secure-e-mail-gateway-appliance","description":"According to technology research firm Gartner, secure email gateways “provide basic message transfer agent functions; inbound filtering of spam, phishing, malicious and marketing emails; and outbound data loss prevention (DLP) and email encryption.”\r\nTo put that in simpler language, a secure email gateway (also called an email security gateway) is a cybersecurity solution that monitors incoming and outgoing messages for suspicious behavior, preventing them from being delivered. Secure email gateways can be deployed via an email server, public cloud, on-premises software, or in a hybrid system. According to cybersecurity experts, none of these deployment options are inherently superior; each one has its own strengths and weaknesses that must be assessed by the individual enterprise.\r\nGartner defines the secure email gateway market as mature, with the key capabilities clearly defined by market demands and customer satisfaction. These capabilities include:\r\n<ul><li>Basic and next-gen anti-phishing and anti-spam</li><li>Additional security features</li><li>Customization of the solution’s management features</li><li>Low false positive and false negative percentages</li><li>External processes and storage</li></ul>\r\nSecure email gateways are designed to surpass the traditional detection capabilities of legacy antivirus and anti-phishing solutions. To do so, they offer more sophisticated detection and prevention capabilities; secure email gateways can make use of threat intelligence to stay up-to-date with the latest threats.\r\nAdditionally, secure email gateways can sandbox suspicious emails, observing their behavior in a safe, enclosed environment that resembles the legitimate network. Security experts can then determine if it is a legitimate threat or a false positive.\r\nSecure email gateway solutions will often offer data loss prevention and email encryption capabilities to protect outgoing communications from prying and unscrupulous eyes.\r\nMuch like SIEM or endpoint detection and response (EDR), secure email gateways can produce false positives and false negatives, although they do tend to be far less than rates found in SIEM and EDR alerts.","materialsDescription":"<span style=\"font-weight: bold;\">How Does a Secure Email Gateway Work?</span>\r\nA secure email gateway offers a robust framework of technologies that protect against email-borne threats. It is effectively a firewall for your email, and scans both outbound and inbound email for any malicious content. At a minimum, most secure gateways offer a minimum of four security features: virus and malware blocking, spam filtering, content filtering and email archiving. Let's take a look at these features in more detail:\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Virus and Malware Blocking</span></span>\r\nEmails infected with viruses or malware can make up approximately 1% of all email received by an organization. For a secure email gateway to effectively prevent these emails from reaching their intended recipients and delivering their payload, it must scan each email and be constantly kept up-to-date with the latest threat patterns and characteristics.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Spam Filtering</span></span>\r\nBelieve it or not, spam filtering is where the majority of a secure email gateway's processing power is focused. Spam is blocked in a number of different ways. Basic spam filtering usually involves a prefiltering technology that blocks or quarantines any emails received from known spammers. Spam filtering can also detect patterns commonly found in spam emails, such as preferred keywords used by spammers and the inclusion of links that could take the email recipient to a malicious site if clicked. Many email clients also allow users to flag spam messages that arrive in their mailbox and to block senders.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Content Filtering</span></span>\r\nContent filtering is typically applied to an outbound email sent by users within the company. For example, you can configure your secure email gateway to prevent specific sensitive documents from being sent to an external recipient, or put a block on image files or specific keywords within them being sent through the email system.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Email Archiving</span></span>\r\nEmail services, whether they are in the cloud or on-premise, need to be managed efficiently. Storage has been a problem for email administrators for many years, and while you may have almost infinite cloud storage available, email archiving can help to manage both user mailboxes and the efficiency of your systems. Compliance is also a major concern for many companies and email archiving is a must if you need to keep emails for a specific period of time.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Secure_Email_Gateway_Appliance.png"},{"id":41,"title":"Antispam","alias":"antispam","description":"In each system, which involves the communication of users, there is always the problem of spam, or the mass mailing of unsolicited emails, which is solved using the antispam system. An antispam system is installed to catch and filter spam at different levels. Spam monitoring and identification are relevant on corporate servers that support corporate email, here the antispam system filters spam on the server before it reaches the mailbox. There are many programs that help to cope with this task, but not all of them are equally useful. The main objective of such programs is to stop sending unsolicited letters, however, the methods of assessing and suppressing such actions can be not only beneficial but also detrimental to your organization. So, depending on the rules and policies of mail servers, your server, or even a domain, may be blacklisted and the transfer of letters will be limited through it, and you may not even be warned about it.\r\nThe main types of installation and use of anti-spam systems:\r\n<ul><li>installation of specialized equipment, a gateway that filters mail before it reaches the server;</li><li>use of external antispam systems for analyzing emails and content;</li><li>setting up an antispam system with the ability to learn on the mail server itself;</li><li>installation of spam filtering software on the client’s computer.</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">Anti-spam technologies:</span>\r\n<span style=\"font-weight: bold;\">Heuristic analysis</span>\r\nExtremely complex, highly intelligent technology for empirical analysis of all parts of a message: header fields, message bodies, etc. Not only the message itself is analyzed. The heuristic analyzer is constantly being improved, new rules are continuously added to it. It works “ahead of the curve” and makes it possible to recognize still unknown varieties of spam of a new generation before the release of available updates.\r\n<span style=\"font-weight: bold;\">Filtering counteraction</span>\r\nThis is one of the most advanced and effective anti-spam technologies. It is to recognize the tricks resorted to by spammers to bypass anti-spam filters.\r\n<span style=\"font-weight: bold;\">HTML based analysis</span>\r\nHTML code comparable to samples of HTML signatures in antispam. Such a comparison, using the available data on the size of typical spam images, protects users from spam messages using HTML-code, which are often included in the online image.\r\n<span style=\"font-weight: bold;\">Spam detection technology for message envelopes</span>\r\nDetection of fakes in the &quot;stamps&quot; of SMTP-servers and in other elements of the e-mail header is the newest direction in the development of anti-spam methods. Email addresses can not be trusted. Fake emails contain more than just spam. For example, anonymous and even threats. Technologies of various anti-spam systems allow you to send such messages. Thus, it provides not only the economic movement, but also the protection of employees.\r\n<span style=\"font-weight: bold;\">Semantic analysis</span>\r\nMeaning in words and phrases is compared with typical spam vocabulary. Comparison of provisions for a special dictionary, for expression and symbols.\r\n<span style=\"font-weight: bold;\">Anti-camming technology</span>\r\nScamming is probably the most dangerous type of spam. All of them have the so-called &quot;Nigerian letters&quot;, reports of winnings in the lottery, casino, fake letters and credit services.\r\n<span style=\"font-weight: bold;\">Technical spam filtering</span>\r\nAutomatic notification of e-mail - bounce-messages - to inform users about the malfunction of the postal system (for example, non-delivery of address letters). Attackers can use similar messages. Under the guise of a technical notification, computer service or ordinary spam can penetrate the computer.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Antispam.png"},{"id":483,"title":"Messaging Security","alias":"messaging-security","description":"<span style=\"font-weight: bold; \">Messaging security</span> is a subcategory of <span style=\"font-style: italic; \">unified threat management (UTM) </span>focused on securing and protecting an organization’s communication infrastructure. Communication channels can include email software, messaging apps, and social network IM platforms. This extra layer of security can help secure devices and block a wider range of viruses or malware attacks.\r\nMessaging security helps to ensure the confidentiality and authenticity of an organization’s communication methods. Confidentiality refers to making sure only the intended recipients are able to read the messages and authenticity refers to making sure the identity of each sender or recipient is verified.\r\nOftentimes, attackers aim to gain access to an entire network or system by infiltrating the messaging infrastructure. Implementing proper data and message security can minimize the chance of data leaks and identity theft.\r\n<span style=\"color: rgb(97, 97, 97); \">Encrypted messaging (also known as secure messaging) provides end-to-end encryption for user-to-user text messaging. Encrypted messaging prevents anyone from monitoring text conversations. Many encrypted messenger&nbsp; apps also offer end-to-end encryption for phone calls made using the apps, as well as for files that are sent using the apps.</span>\r\nTwo modern methods of encryption are the <span style=\"font-style: italic; \">Public Key (Asymmetric)</span> and the <span style=\"font-style: italic; \">Private Key (Symmetric</span>) methods. While these two methods of encryption are similar in that they both allow users to encrypt data to hide it from the prying eyes of outsiders and then decrypt it for viewing by an authorized party, they differ in how they perform the steps involved in the process.\r\n<span style=\"font-weight: bold; \">Email</span> security message can rely on public-key cryptography, in which users can each publish a public key that others can use to encrypt messages to them, while keeping secret a private key they can use to decrypt such messages or to digitally encrypt and sign messages they send. \r\n<span style=\"font-weight: bold;\">Encrypted messaging systems </span>must be encrypted end-to-end, so that even the service provider and its staff are unable to decipher what’s in your communications. Ideal solutions is “server-less” encrypted chat where companies won’t store user information anywhere.\r\nIn a more general sense, users of unsecured public Wi-Fi should also consider using a <span style=\"font-weight: bold;\">Virtual Private Network </span>(VPN) application, to conceal their identity and location from Internet Service Providers (ISPs), higher level surveillance, and the attentions of hackers.","materialsDescription":"<h1 class=\"align-center\"> What is messaging security?</h1>\r\nMessaging Security is a program that provides protection for companies' messaging infrastructure. The programs include IP reputation-based anti-spam, pattern-based anti-spam, administrator-defined block/allow lists, mail antivirus, zero-hour malware detection, and email intrusion prevention.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Six Dimensions of Comprehensive Messaging Security</span></p>\r\n<ul><li><span style=\"font-weight: bold; \">IP-Reputation Anti-spam.</span> It checks each email connection request with a database of IP addresses to establish whether a sender is a legitimate or known spam sender and malware. If a sender is recognized it undesirable the messaging Security program drops the connection before the message is accepted.</li><li><span style=\"font-weight: bold; \">Pattern-based anti-spam</span> utilizes a proprietary algorithm to establish a fingerprint-like signature of email messages. When a message comes in, its pattern is calculated and checked against a database to determine if the message matches a known email pattern. </li><li><span style=\"font-weight: bold; \">Block/Allow List Anti-spam.</span> Administrators can create a list of IP addresses or domains that they would like to either block or allow. This method ensures that trusted sources are explicitly allowed and unwanted sources are explicitly denied access.</li><li><span style=\"font-weight: bold; \">Mail Antivirus.</span> This layer of protection blocks a wide range of known viruses and malware attacks.</li><li><span style=\"font-weight: bold; \">Zero-Hour Malware Protection.</span> By analyzing large numbers of messages, outbreaks are detected along with their corresponding messages. These message patterns are then flagged as malicious, giving information about a given attack.</li><li><span style=\"font-weight: bold; \">SmartDefense Email IPS.</span> The messaging security program utilizes SmartDefense Email IPS to stop attacks targeting the messaging infrastructure. </li></ul>\r\n<h1 class=\"align-center\">What are Signal, Wire and LINE messenger security apps like ?</h1>\r\n<p class=\"align-left\">Secure private messenger is a messaging application that emphasizes the privacy and of users using encryption and service transparency. While every modern messenger system is using different security practices (most prominently SSL/HTTPS) - the difference between secure and classic messengers is what we don’t know in the scope of implementation and&nbsp; approach to user data. </p>\r\n<p class=\"align-left\">Message access control and secure messengers evolved into a distinct category due to the growing awareness that communication over the internet is accessible by third parties, and reasonable concerns that the messages can be used against the users.</p>\r\n<h1 class=\"align-center\">Why secure communication is essential for business?</h1>\r\n<p class=\"align-left\">In the context of business operation, communication is a vital element of maintaining an efficient and dynamic working process. It lets you keep everything up to date and on the same page. And since many things are going on at the same time - tools like messengers are one of the many helpers that make the working day a little more manageable.</p>\r\n<p class=\"align-left\">Some of the information, like employee and customer data, proprietary information, data directly linked to business performance or future projections, may be strictly under a non-disclosure agreement. Without proper text message authentication in information security or encryption, it remains vulnerable to exposure. The chances are slim, but the possibility remains. </p>\r\n<p class=\"align-left\">And there are people interested in acquiring that sensitive information, people who like to play dirty because getting a competitive advantage is a decent motivation to go beyond the law. And when private conversations leak, especially the business-related ones - the impact is comparable with the Titanic hitting an iceberg. </p>\r\n<p class=\"align-left\">Encrypted massages in messenger prevents this from happening.</p>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Messaging_Security.png"},{"id":469,"title":"Secure E-mail Gateway","alias":"secure-e-mail-gateway","description":" According to technology research firm Gartner, secure email gateways “provide basic message transfer agent functions; inbound filtering of spam, phishing, malicious and marketing emails; and outbound data loss prevention (DLP) and email encryption.”\r\nTo put that in simpler language, a secure email gateway (also called an email security gateway) is a cybersecurity solution that monitors incoming and outgoing messages for suspicious behavior, preventing them from being delivered. Secure email gateways can be deployed via an email server, public cloud, on-premises software, or in a hybrid system. According to cybersecurity experts, none of these deployment options are inherently superior; each one has its own strengths and weaknesses that must be assessed by the individual enterprise.\r\nGartner defines the secure email gateway market as mature, with the key capabilities clearly defined by market demands and customer satisfaction. These capabilities include:\r\n<ul><li>Basic and Next-Gen Anti-Phishing and Anti-Spam</li><li>Additional Security Features</li><li>Customization of the Solution’s Management Features</li><li>Low False Positive and False Negative Percentages</li><li>External Processes and Storage</li></ul>\r\nSecure email gateways are designed to surpass the traditional detection capabilities of legacy antivirus and anti-phishing solutions. To do so, they offer more sophisticated detection and prevention capabilities; secure email gateways can make use of threat intelligence to stay up-to-date with the latest threats.\r\nAdditionally, SEGs can sandbox suspicious emails, observing their behavior in a safe, enclosed environment that resembles the legitimate network. Security experts can then determine if it is a legitimate threat or a false positive.\r\nSecure email gateway solutions will often offer data loss prevention and email encryption capabilities to protect outgoing communications from prying and unscrupulous eyes.\r\nMuch like SIEM or endpoint detection and response (EDR), secure email gateways can produce false positives and false negatives, although they do tend to be far less than rates found in SIEM and EDR alerts.","materialsDescription":" <span style=\"font-weight: bold;\">How Does a Secure Email Gateway Work?</span>\r\nA secure email gateway offers a robust framework of technologies that protect against these email-borne threats. It is effectively a firewall for your email and scans both outbound and inbound email for any malicious content. At a minimum, most secure gateways offer a minimum of four security features: virus and malware blocking, spam filtering, content filtering and email archiving. Let's take a look at these features in more detail:\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Virus and Malware Blocking</span></span>\r\nEmails infected with viruses or malware can make up approximately 1% of all email received by an organization. For a secure email gateway to effectively prevent these emails from reaching their intended recipients and delivering their payload, it must scan every email and be constantly kept up-to-date with the latest threat patterns and characteristics.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Spam Filtering</span></span>\r\nBelieve it or not, spam filtering is where the majority of a secure email gateway's processing power is focused. Spam is blocked in a number of different ways. Basic spam filtering usually involves a prefiltering technology that blocks or quarantines any emails received from known spammers. Spam filtering can also detect patterns commonly found in spam emails, such as preferred keywords used by spammers and the inclusion of links that could take the email recipient to a malicious site if clicked. Many email clients also allow users to flag spam messages that arrive in their mailbox and to block senders.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Content Filtering</span></span>\r\nContent filtering is typically applied to an outbound email sent by users within the company. For example, you can configure your secure email gateway to prevent specific sensitive documents from being sent to an external recipient, or put a block on image files or specific keywords within them being sent through the email system.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Email Archiving</span></span>\r\nEmail services, whether they are in the cloud or on-premise, need to be managed efficiently. Storage has been a problem for email administrators for many years, and while you may have almost infinite cloud storage available, email archiving can help to manage both user mailboxes and the efficiency of your systems. Compliance is also a major concern for many companies and email archiving is a must if you need to keep emails for a certain period of time.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Secure_Email_Gateway.jpg"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":885,"title":"Genesys PureConnect for UniCredit Bank","description":"Description is not ready yet","alias":"genesys-pureconnect-for-unicredit-bank","roi":0,"seo":{"title":"Genesys PureConnect for UniCredit Bank","keywords":"","description":"Description is not ready yet","og:title":"Genesys PureConnect for UniCredit Bank","og:description":"Description is not ready yet"},"deal_info":"","user":{"id":330,"title":"UniCredit Bank (Ukraine)","logoURL":"https://old.roi4cio.com/uploads/roi/company/unicredit-2x.png","alias":"unicredit-bank-ukraina","address":"Юридический адрес: ул. Ковпака, 29, г. Киев, Украина, 03150","roles":[],"description":"UniCredit Bank is one of the largest universal banks in Ukraine, which offers its customers a full range of modern services both in the segment of individuals and in the segment of corporate clients.\r\nThe renewed UniCredit Bank was formed in December 2013 by combining two Ukrainian assets of the UniCredit group, which has been operating in the local market since 1997. The integrated bank combines the power, strength and wide coverage of PJSC &quot;Ukrsotsbank&quot; and European experience, quality of service and flexibility of PJSC &quot;UniCredit Bank&quot;. Thanks to successful synthesis, a stronger financial institution with high financial indicators, an increased level of reliability, an improved line of competitive products and services have appeared in the country's banking market. The united bank stands out on the market with a wide selection of modern banking services with a traditionally high level of service in European-style branches located throughout Ukraine.\r\nA wide network of UniCredit Bank has 287 retail branches. The staff of the financial institution consists of the best specialists in the country's market and has 4830 employees.","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":5,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"https://www.unicredit.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"UniCredit Bank (Ukraine)","keywords":"Bank, UniCredit, Ukraine","description":"UniCredit Bank is one of the largest universal banks in Ukraine, which offers its customers a full range of modern services both in the segment of individuals and in the segment of corporate clients.\r\nThe renewed UniCredit Bank was formed in December 2013 by c","og:title":"UniCredit Bank (Ukraine)","og:description":"UniCredit Bank is one of the largest universal banks in Ukraine, which offers its customers a full range of modern services both in the segment of individuals and in the segment of corporate clients.\r\nThe renewed UniCredit Bank was formed in December 2013 by c","og:image":"https://old.roi4cio.com/uploads/roi/company/unicredit-2x.png"},"eventUrl":""},"supplier":{"id":248,"title":"IT INTEGRATOR","logoURL":"https://old.roi4cio.com/uploads/roi/company/IT-Integrator_logo.png","alias":"it-integrator","address":"Киев, ул. Смоленская, 31-33, 3 корпус тел. (044) 538-00-69","roles":[],"description":"IT-Integrator - ukrainian system integrator, has a wide product range and high competencies in the field of IT. The company was founded December 5, 2000. By focusing its activities on advanced technologies, the company offers its customers a wide range of products and services designed to increase efficiency. The company promotes the formation of IT literacy for the development of the Ukrainian economy.<br />Advantages\r\n<ul><li>Years of experience in the Ukrainian market</li></ul>\r\n<ul><li>Full range of IT services - from the sale of equipment to the audit services, engineering, consulting and support</li></ul>\r\n<ul><li>More than 60 certified engineers</li></ul>\r\n<ul><li>Focusing on business customers' needs</li></ul>\r\n<ul><li>Cooperation with world manufacturers of hardware and software</li></ul>\r\n<ul><li>High quality equipment certified delivery, warranty, service support and maintenance</li></ul>\r\n<ul><li>An extensive branch network: the representation of all regions of Ukraine</li></ul>","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":211,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":10,"vendorImplementationsCount":0,"vendorPartnersCount":8,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://it-integrator.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"IT INTEGRATOR","keywords":"company, customers, focusing, services, wide, Ukrainian, range, segment","description":"IT-Integrator - ukrainian system integrator, has a wide product range and high competencies in the field of IT. 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Combining the best of technology and human ingenuity, Genesys builds solutions that mirror natural communication and work the way you think. Its industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. <br />In December 2016, the company was acquired by Genesys for $1.4 billion and its products were integrated into the PureCloud, PureConnect and PureEngage customer engagement platforms.<br />Interactive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation.","companyTypes":[],"products":{},"vendoredProductsCount":1,"suppliedProductsCount":1,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":0,"vendorImplementationsCount":1,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"https://www.genesys.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Genesys (Interactive Intelligence)","keywords":"","description":" Genesys® powers 25 billion of the world’s best customer experiences each year. 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Because the PureConnect platform was developed on an open and standards-based architecture, it easily provides high performance for small to mid-sized businesses while integrating with external data and features.\r\nThe PureConnect platform offers the broadest and deepest set of omnichannel and business communications solutions, built from the ground up to interoperate on a single platform. Because it’s based on a microservices architecture, capabilities aren’t interdependent, so a single error won’t devastate the whole system. The PureConnect platform also integrates seamlessly with all of your systems, including CRM systems from Salesforce, Oracle and Microsoft, as well as various workforce management tools and communications systems.\r\nProven with thousands of customers, the PureConnect platform is extremely flexible and can handle any routing or team requirements. <br /><br />","shortDescription":"The Genesys PureConnect platform is an all-in-one customer experience solution that's easy to use, flexible and customizable to your business needs.\r\n","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":7,"sellingCount":20,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Genesys PureConnect (formerly Interaction Center Platform)","keywords":"","description":"PureConnect, formerly called the Interaction Center Platform, integrates customer engagement functionality in one application suite.\r\nBuilt on a simple, all-in-one architecture, the PureConnect platform enables you to consolidate contact centre and business co","og:title":"Genesys PureConnect (formerly Interaction Center Platform)","og:description":"PureConnect, formerly called the Interaction Center Platform, integrates customer engagement functionality in one application suite.\r\nBuilt on a simple, all-in-one architecture, the PureConnect platform enables you to consolidate contact centre and business co"},"eventUrl":"","translationId":4763,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as &quot;on-demand software&quot;, and was formerly referred to as &quot;software plus services&quot; by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term &quot;Software as a Service&quot; (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure.&nbsp; While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies.&nbsp; Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"},{"id":34,"title":"ITSM - IT Service Management","alias":"itsm-it-service-management","description":"<span style=\"font-weight: bold; \">IT service management (ITSM)</span> is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users. ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li>&nbsp;&nbsp;&nbsp; Lower costs for IT operations</li><li>&nbsp;&nbsp;&nbsp; Higher returns on IT investments</li><li>&nbsp;&nbsp;&nbsp; Minimal service outages</li><li>&nbsp;&nbsp;&nbsp; Ability to establish well-defined, repeatable, and manageable IT processes</li><li>&nbsp;&nbsp;&nbsp; Efficient analysis of IT problems to reduce repeat incidents</li><li>&nbsp;&nbsp;&nbsp; Improved efficiency of IT help desk teams</li><li>&nbsp;&nbsp;&nbsp; Well-defined roles and responsibilities</li><li>&nbsp;&nbsp;&nbsp; Clear expectations on service levels and service availability</li><li>&nbsp;&nbsp;&nbsp; Risk-free implementation of IT changes</li><li>&nbsp;&nbsp;&nbsp; Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the &quot;needs&quot; primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. Check Gartner's magic quadrant and other analyst reports, along with product and support reviews to ensure that the said tool provides good customer support.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ITSM.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":7,"title":"Improve Customer Service"},{"id":8,"title":"Reduce Production Timelines"},{"id":9,"title":"Support Decision Making"},{"id":262,"title":"Support Customers"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":340,"title":"Low quality of customer service"},{"id":350,"title":"No monitoring of corporate IT processes"},{"id":370,"title":"No automated business processes"},{"id":388,"title":"Failure to attract new customers"},{"id":390,"title":"Low quality of customer support"},{"id":393,"title":"Complex and non-transparent business processes"}]}},"categories":[{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as &quot;on-demand software&quot;, and was formerly referred to as &quot;software plus services&quot; by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term &quot;Software as a Service&quot; (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure.&nbsp; While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies.&nbsp; Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"},{"id":34,"title":"ITSM - IT Service Management","alias":"itsm-it-service-management","description":"<span style=\"font-weight: bold; \">IT service management (ITSM)</span> is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users. ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li>&nbsp;&nbsp;&nbsp; Lower costs for IT operations</li><li>&nbsp;&nbsp;&nbsp; Higher returns on IT investments</li><li>&nbsp;&nbsp;&nbsp; Minimal service outages</li><li>&nbsp;&nbsp;&nbsp; Ability to establish well-defined, repeatable, and manageable IT processes</li><li>&nbsp;&nbsp;&nbsp; Efficient analysis of IT problems to reduce repeat incidents</li><li>&nbsp;&nbsp;&nbsp; Improved efficiency of IT help desk teams</li><li>&nbsp;&nbsp;&nbsp; Well-defined roles and responsibilities</li><li>&nbsp;&nbsp;&nbsp; Clear expectations on service levels and service availability</li><li>&nbsp;&nbsp;&nbsp; Risk-free implementation of IT changes</li><li>&nbsp;&nbsp;&nbsp; Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the &quot;needs&quot; primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. Check Gartner's magic quadrant and other analyst reports, along with product and support reviews to ensure that the said tool provides good customer support.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ITSM.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"https://it-integrator.ua/ru/project/edinaya-sistema-vzaimodeystviya-s-klientami","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":931,"title":"IBM Tivoli Storage Manager (now IBM Spectrum Protect) for UniCredit bank","description":"Description is not ready yet","alias":"ibm-tivoli-storage-manager-now-ibm-spectrum-protect-for-unicredit-bank","roi":0,"seo":{"title":"IBM Tivoli Storage Manager (now IBM Spectrum Protect) for UniCredit bank","keywords":"","description":"Description is not ready yet","og:title":"IBM Tivoli Storage Manager (now IBM Spectrum Protect) for UniCredit bank","og:description":"Description is not ready yet"},"deal_info":"","user":{"id":330,"title":"UniCredit Bank (Ukraine)","logoURL":"https://old.roi4cio.com/uploads/roi/company/unicredit-2x.png","alias":"unicredit-bank-ukraina","address":"Юридический адрес: ул. 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The united bank stands out on the market with a wide selection of modern banking services with a traditionally high level of service in European-style branches located throughout Ukraine.\r\nA wide network of UniCredit Bank has 287 retail branches. 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The company was founded in 2003 and has more than 12 years a reliable IT partner for more than 400 Ukrainian companies.\r\n\r\nSI BIS has a high competence in the promotion of integrated IBM solutions, Cisco and the Microsoft, is a recognized leader in the provision of services and technical support, implementing complex consulting projects and provides a wide range of services to optimize the information and business processes for organizations.\r\n\r\nUsing industry experience and global best practices, deep technological expertise, a balanced portfolio of solutions and predictive model of service and technical support, the company SI BIS helps customers to simplify and rationalize the management of their business.","companyTypes":[],"products":{},"vendoredProductsCount":6,"suppliedProductsCount":203,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":42,"vendorImplementationsCount":16,"vendorPartnersCount":9,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://sibis.com.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"SI BIS","keywords":"solutions, business, technical, services, support, than, more, company","description":"SI BIS Company specializes in implementing complex projects for the creation of modern communications infrastructure, based on the principles of integration of IT and business solutions. 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IBM manufactures and sells hardware and software, services (hosting, consulting) in the areas from mainframes to nanotechnology.","companyTypes":[],"products":{},"vendoredProductsCount":39,"suppliedProductsCount":39,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":1,"vendorImplementationsCount":27,"vendorPartnersCount":0,"supplierPartnersCount":100,"b4r":0,"categories":{},"companyUrl":"www.ibm.com","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"IBM","keywords":"ranging, areas, from, mainframe, nanotechnology, computers, services, infrastructure","description":"IBM (International Business Machines) ia an american electronic corporation, one of the world's largest manufacturers of all types of computers and software, one of the largest providers of global information networks. The corporation ranks sixth in the list o","og:title":"IBM","og:description":"IBM (International Business Machines) ia an american electronic corporation, one of the world's largest manufacturers of all types of computers and software, one of the largest providers of global information networks. The corporation ranks sixth in the list o","og:image":"https://old.roi4cio.com/uploads/roi/company/IBM_LOGO_01.png"},"eventUrl":""}],"products":[{"id":2064,"logo":false,"scheme":false,"title":"IBM Spectrum Protect","vendorVerified":0,"rating":"2.00","implementationsCount":3,"suppliersCount":0,"alias":"ibm-spectrum-protect","companyTypes":[],"description":"<p>IBM Spectrum Protect (ex Tivoli Storage Manager) is a leading data protection solution for enterprise and recently is affordable for small and mid-size businesses too.</p>\r\n<p>Use IBM Spectrum Protect to:</p>\r\n<ul>\r\n<li>Enable software defined storage environments</li>\r\n<li>Enable cloud data protection</li>\r\n<li>Integrate with VMware and Hyper-V</li>\r\n<li>Mitigate the risk of data loss</li>\r\n<li>Reduce the total cost of data protection</li>\r\n</ul>\r\n<p>Sometimes the banks and other enterprises who generate and need to protect large amounts of data have an earlier version of IBM Tivoli Storage Manager and are not very happy with this investment. To see its real benefits the TSM has to be implemented correctly with deep understanding and care, and you need to have trained people to support it on a daily basis.</p>\r\n<p>Openintegra can setup, run, monitor, maintain and support for you the complex and powerful environment that Spectrum Protect is.</p>\r\n<p>We can support and/or outsource your backup infrastructure even between the continents &ndash; and we have such customers &ndash; across three and four continents.</p>","shortDescription":"IBM Spectrum Protect (Tivoli Storage Manager) is a data protection platform that gives enterprises a single point of control and administration for backup and recovery.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":19,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"IBM Spectrum Protect","keywords":"","description":"<p>IBM Spectrum Protect (ex Tivoli Storage Manager) is a leading data protection solution for enterprise and recently is affordable for small and mid-size businesses too.</p>\r\n<p>Use IBM Spectrum Protect to:</p>\r\n<ul>\r\n<li>Enable software defined storage envir","og:title":"IBM Spectrum Protect","og:description":"<p>IBM Spectrum Protect (ex Tivoli Storage Manager) is a leading data protection solution for enterprise and recently is affordable for small and mid-size businesses too.</p>\r\n<p>Use IBM Spectrum Protect to:</p>\r\n<ul>\r\n<li>Enable software defined storage envir"},"eventUrl":"","translationId":2065,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":46,"title":"Data Protection and Recovery Software","alias":"data-protection-and-recovery-software","description":"Data protection and recovery software provide data backup, integrity and security for data backups and it enables timely, reliable and secure backup of data from a host device to destination device. Recently, Data Protection and Recovery Software market are disrupted by innovative technologies such as server virtualization, disk-based backup, and cloud services where emerging players are playing an important role. Tier one players such as IBM, Hewlett Packard Enterprise, EMC Corporation, Symantec Corporation and Microsoft Corporation are also moving towards these technologies through partnerships and acquisitions.\r\nThe major factor driving data protection and recovery software market is the high adoption of cloud-based services and technologies. Many organizations are moving towards the cloud to reduce their operational expenses and to provide real-time access to their employees. However, increased usage of the cloud has increased the risk of data loss and data theft and unauthorized access to confidential information, which increases the demand for data protection and recovery solution suites.","materialsDescription":" \r\n<span style=\"font-weight: bold; \">What is Data recovery?</span>\r\nData recovery is a process of salvaging (retrieving) inaccessible, lost, corrupted, damaged or formatted data from secondary storage, removable media or files, when the data stored in them cannot be accessed in a normal way. The data is most often salvaged from storage media such as internal or external hard disk drives (HDDs), solid-state drives (SSDs), USB flash drives, magnetic tapes, CDs, DVDs, RAID subsystems, and other electronic devices. Recovery may be required due to physical damage to the storage devices or logical damage to the file system that prevents it from being mounted by the host operating system (OS).\r\nThe most common data recovery scenario involves an operating system failure, malfunction of a storage device, logical failure of storage devices, accidental damage or deletion, etc. (typically, on a single-drive, single-partition, single-OS system), in which case the ultimate goal is simply to copy all important files from the damaged media to another new drive. This can be easily accomplished using a Live CD or DVD by booting directly from a ROM instead of the corrupted drive in question. Many Live CDs or DVDs provide a means to mount the system drive and backup drives or removable media, and to move the files from the system drive to the backup media with a file manager or optical disc authoring software. Such cases can often be mitigated by disk partitioning and consistently storing valuable data files (or copies of them) on a different partition from the replaceable OS system files.\r\nAnother scenario involves a drive-level failure, such as a compromised file system or drive partition, or a hard disk drive failure. In any of these cases, the data is not easily read from the media devices. Depending on the situation, solutions involve repairing the logical file system, partition table or master boot record, or updating the firmware or drive recovery techniques ranging from software-based recovery of corrupted data, hardware- and software-based recovery of damaged service areas (also known as the hard disk drive's &quot;firmware&quot;), to hardware replacement on a physically damaged drive which allows for extraction of data to a new drive. If a drive recovery is necessary, the drive itself has typically failed permanently, and the focus is rather on a one-time recovery, salvaging whatever data can be read.\r\nIn a third scenario, files have been accidentally &quot;deleted&quot; from a storage medium by the users. Typically, the contents of deleted files are not removed immediately from the physical drive; instead, references to them in the directory structure are removed, and thereafter space the deleted data occupy is made available for later data overwriting. In the mind of end users, deleted files cannot be discoverable through a standard file manager, but the deleted data still technically exists on the physical drive. In the meantime, the original file contents remain, often in a number of disconnected fragments, and may be recoverable if not overwritten by other data files.\r\nThe term &quot;data recovery&quot; is also used in the context of forensic applications or espionage, where data which have been encrypted or hidden, rather than damaged, are recovered. Sometimes data present in the computer gets encrypted or hidden due to reasons like virus attack which can only be recovered by some computer forensic experts.\r\n<span style=\"font-weight: bold;\">What is a backup?</span>\r\nA backup, or data backup, or the process of backing up, refers to the copying into an archive file of computer data that is already in secondary storage—so that it may be used to restore the original after a data loss event. The verb form is &quot;back up&quot; (a phrasal verb), whereas the noun and adjective form is &quot;backup&quot;.\r\nBackups have two distinct purposes. The primary purpose is to recover data after its loss, be it by data deletion or corruption. Data loss can be a common experience of computer users; a 2008 survey found that 66% of respondents had lost files on their home PC. The secondary purpose of backups is to recover data from an earlier time, according to a user-defined data retention policy, typically configured within a backup application for how long copies of data are required. Though backups represent a simple form of disaster recovery and should be part of any disaster recovery plan, backups by themselves should not be considered a complete disaster recovery plan. One reason for this is that not all backup systems are able to reconstitute a computer system or other complex configuration such as a computer cluster, active directory server, or database server by simply restoring data from a backup.\r\nSince a backup system contains at least one copy of all data considered worth saving, the data storage requirements can be significant. Organizing this storage space and managing the backup process can be a complicated undertaking. A data repository model may be used to provide structure to the storage. Nowadays, there are many different types of data storage devices that are useful for making backups. There are also many different ways in which these devices can be arranged to provide geographic redundancy, data security, and portability.\r\nBefore data are sent to their storage locations, they are selected, extracted, and manipulated. Many different techniques have been developed to optimize the backup procedure. These include optimizations for dealing with open files and live data sources as well as compression, encryption, and de-duplication, among others. Every backup scheme should include dry runs that validate the reliability of the data being backed up. It is important to recognize the limitations and human factors involved in any backup scheme.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Data_Protection_and_Recovery_Software__1_.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":6,"title":"Ensure Security and Business Continuity"},{"id":5,"title":"Enhance Staff Productivity"},{"id":7,"title":"Improve Customer Service"},{"id":10,"title":"Ensure Compliance"},{"id":306,"title":"Manage Risks"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":385,"title":"Risk of data loss or damage"},{"id":387,"title":"Non-compliant with IT security requirements"},{"id":393,"title":"Complex and non-transparent business processes"},{"id":373,"title":"IT infrastructure does not meet business tasks"}]}},"categories":[{"id":46,"title":"Data Protection and Recovery Software","alias":"data-protection-and-recovery-software","description":"Data protection and recovery software provide data backup, integrity and security for data backups and it enables timely, reliable and secure backup of data from a host device to destination device. Recently, Data Protection and Recovery Software market are disrupted by innovative technologies such as server virtualization, disk-based backup, and cloud services where emerging players are playing an important role. Tier one players such as IBM, Hewlett Packard Enterprise, EMC Corporation, Symantec Corporation and Microsoft Corporation are also moving towards these technologies through partnerships and acquisitions.\r\nThe major factor driving data protection and recovery software market is the high adoption of cloud-based services and technologies. Many organizations are moving towards the cloud to reduce their operational expenses and to provide real-time access to their employees. However, increased usage of the cloud has increased the risk of data loss and data theft and unauthorized access to confidential information, which increases the demand for data protection and recovery solution suites.","materialsDescription":" \r\n<span style=\"font-weight: bold; \">What is Data recovery?</span>\r\nData recovery is a process of salvaging (retrieving) inaccessible, lost, corrupted, damaged or formatted data from secondary storage, removable media or files, when the data stored in them cannot be accessed in a normal way. The data is most often salvaged from storage media such as internal or external hard disk drives (HDDs), solid-state drives (SSDs), USB flash drives, magnetic tapes, CDs, DVDs, RAID subsystems, and other electronic devices. Recovery may be required due to physical damage to the storage devices or logical damage to the file system that prevents it from being mounted by the host operating system (OS).\r\nThe most common data recovery scenario involves an operating system failure, malfunction of a storage device, logical failure of storage devices, accidental damage or deletion, etc. (typically, on a single-drive, single-partition, single-OS system), in which case the ultimate goal is simply to copy all important files from the damaged media to another new drive. This can be easily accomplished using a Live CD or DVD by booting directly from a ROM instead of the corrupted drive in question. Many Live CDs or DVDs provide a means to mount the system drive and backup drives or removable media, and to move the files from the system drive to the backup media with a file manager or optical disc authoring software. Such cases can often be mitigated by disk partitioning and consistently storing valuable data files (or copies of them) on a different partition from the replaceable OS system files.\r\nAnother scenario involves a drive-level failure, such as a compromised file system or drive partition, or a hard disk drive failure. In any of these cases, the data is not easily read from the media devices. Depending on the situation, solutions involve repairing the logical file system, partition table or master boot record, or updating the firmware or drive recovery techniques ranging from software-based recovery of corrupted data, hardware- and software-based recovery of damaged service areas (also known as the hard disk drive's &quot;firmware&quot;), to hardware replacement on a physically damaged drive which allows for extraction of data to a new drive. If a drive recovery is necessary, the drive itself has typically failed permanently, and the focus is rather on a one-time recovery, salvaging whatever data can be read.\r\nIn a third scenario, files have been accidentally &quot;deleted&quot; from a storage medium by the users. Typically, the contents of deleted files are not removed immediately from the physical drive; instead, references to them in the directory structure are removed, and thereafter space the deleted data occupy is made available for later data overwriting. In the mind of end users, deleted files cannot be discoverable through a standard file manager, but the deleted data still technically exists on the physical drive. In the meantime, the original file contents remain, often in a number of disconnected fragments, and may be recoverable if not overwritten by other data files.\r\nThe term &quot;data recovery&quot; is also used in the context of forensic applications or espionage, where data which have been encrypted or hidden, rather than damaged, are recovered. Sometimes data present in the computer gets encrypted or hidden due to reasons like virus attack which can only be recovered by some computer forensic experts.\r\n<span style=\"font-weight: bold;\">What is a backup?</span>\r\nA backup, or data backup, or the process of backing up, refers to the copying into an archive file of computer data that is already in secondary storage—so that it may be used to restore the original after a data loss event. The verb form is &quot;back up&quot; (a phrasal verb), whereas the noun and adjective form is &quot;backup&quot;.\r\nBackups have two distinct purposes. The primary purpose is to recover data after its loss, be it by data deletion or corruption. Data loss can be a common experience of computer users; a 2008 survey found that 66% of respondents had lost files on their home PC. The secondary purpose of backups is to recover data from an earlier time, according to a user-defined data retention policy, typically configured within a backup application for how long copies of data are required. Though backups represent a simple form of disaster recovery and should be part of any disaster recovery plan, backups by themselves should not be considered a complete disaster recovery plan. One reason for this is that not all backup systems are able to reconstitute a computer system or other complex configuration such as a computer cluster, active directory server, or database server by simply restoring data from a backup.\r\nSince a backup system contains at least one copy of all data considered worth saving, the data storage requirements can be significant. Organizing this storage space and managing the backup process can be a complicated undertaking. A data repository model may be used to provide structure to the storage. Nowadays, there are many different types of data storage devices that are useful for making backups. There are also many different ways in which these devices can be arranged to provide geographic redundancy, data security, and portability.\r\nBefore data are sent to their storage locations, they are selected, extracted, and manipulated. Many different techniques have been developed to optimize the backup procedure. These include optimizations for dealing with open files and live data sources as well as compression, encryption, and de-duplication, among others. Every backup scheme should include dry runs that validate the reliability of the data being backed up. It is important to recognize the limitations and human factors involved in any backup scheme.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Data_Protection_and_Recovery_Software__1_.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"https://www.sibis.com.ua/project/modernizatsiya-it-infrastruktury/","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":1019,"title":"Microsoft Systems Management Server 2003 for Ukrainian bank","description":"<span style=\"font-style: italic; \">Description is not ready yet</span>","alias":"microsoft-systems-management-server-2003-for-ukrainian-bank","roi":0,"seo":{"title":"Microsoft Systems Management Server 2003 for Ukrainian bank","keywords":"","description":"<span style=\"font-style: italic; \">Description is not ready yet</span>","og:title":"Microsoft Systems Management Server 2003 for Ukrainian bank","og:description":"<span style=\"font-style: italic; \">Description is not ready yet</span>"},"deal_info":"","user":{"id":330,"title":"UniCredit Bank (Ukraine)","logoURL":"https://old.roi4cio.com/uploads/roi/company/unicredit-2x.png","alias":"unicredit-bank-ukraina","address":"Юридический адрес: ул. 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It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. 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