Passwords are the most common method of authentication in the professional environment today. To improve security, complex rules and frequent changes are often specified. As a result, users often forget their passwords and cause unnecessary effort in the help desk. The OGiTiX Password Reset Manager solves this challenge in the form of a user self-service that can be used at any time regardless of the support times. The password is reset automatically after successful authentication, the account is unlocked if necessary and the user can continue working immediately. Secure authentication Users set up their authentication methods in advance using a web-based self-service. Security question (s) and associated answers can be configured here. Additionally or optionally, users can store a mobile phone number for SMS authentication.

• Authentication using SMS security tokens
• Authentication through security issues
• User self-service configuration

Administration & reporting Whether basic functions, authentication methods, security settings or daily limits, the Password Reset Manager can be adapted to your requirements and your corporate design with just a few clicks. The service can also be configured for clients, subsidiaries, multiple domains or individual organizational units using mandates.

• Basic & security configuration
• Insight into the user configurations
• Management of daily limits
• Configuration & activity log
• Service availability (blacklist)