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Eptica Customer Engagement Suite for L’Occitane Group

Eptica Customer Engagement Suite for L’Occitane Group

Business Objectives
Reduce Costs
Ensure Security and Business Continuity
Pain points
Decentralized IT systems
Low quality of customer service
Customer retention
Low quality of customer support
Failure to attract new customers
No automated business processes
More

Additional information

Deployment phase
Finished
Confirmation status
Confirmed
Information Source
Web-site of vendor