SecurView SecurityHQ

SecurityHQ is our service delivery platform that integrates operations and Managed Services in a multi-tenant environment. By using this platform SecurView’s SOC team can globally monitor any incidents and act quickly in order to protect their customer’s networks.

• Lightweight and secured user interface
• Aggregates information from multiple sources and offers them from a unified interface
• Active Directory integration for authentication & security policies
• Inbuilt ticketing with support for incidents, changes, and requests
• Customizable workflows
• SLA monitoring and alerts
• Customizable notifications
• Provisional product catalog
• Automation for efficiency

Features:

• Serves as an “in-cloud” service-delivery platform for direct/indirect customers
• Provides secured interfaces to customer and partner users for collaboration with the service provider
• Channel partners can view/update tickets if required for their customers
• Provides out-of-the-box features for automation, reporting and SLA tracking
• Helps the SOC team “operate” the Managed Security Services from a central location supporting multiple “Points-of-presence”
• Provides a single-pane-of-glass interface to the customer allowing them to interact with the SOC