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With Oracle Applications, create differentiated products and services, enter new markets and respond to global demand, delight customers and drive loyalty, all while infusing business and IT operations with adaptive intelligence, standardized business processes, at lower cost and complexity.\r\nOracle Cloud is built for your entire business, with applications that you can consume as your business grows. With Oracle, you can start at the edge or perform a complete transformation.\r\n<ul><li>Applications (SaaS): Oracle offers the most complete, innovative, and proven cloud suite of SaaS applications that enable customers to transform their business with the latest intelligent technologies such as AI and machine learning.</li><li>Data (DaaS): Oracle Data Cloud provides data from a wide variety of Oracle and third-party sources, which can be used by sales and marketing to produce better business outcomes.</li><li>Platform (PaaS): Oracle offers the broadest range of PaaS services in the industry, which enable developers, IT professionals, and business leaders to develop, extend, and secure applications that leverage advanced analytics.</li><li>Infrastructure (IaaS): Oracle offers the highest performance, lowest cost IaaS in the industry, enabling customers to run their application workloads in the Oracle Cloud.</li></ul>\r\nOracle's complete suite is built on a single data model that connects end-to-end business processes and helps customers transform their business with intelligence.\r\n<ul><li>Oracle empowers all sizes of companies, from startups to global enterprises.</li><li>Choose from more than 1,000 cloud applications, translated to 35 languages and used in 175 countries.&nbsp;</li></ul>\r\n<span style=\"font-weight: bold;\">Oracle Delivers Continuous Innovation to FUTURE PROOF Your Investment</span>\r\nBacked by 40,000 cloud developers and 17,000+ technology patents, Oracle defines innovation.\r\n<ul><li>Enhance your business IQ with adaptive intelligence. With decision science and machine learning embedded directly into business processes, business leaders can focus on managing their business outcomes rather than managing new technology. Examples include dynamic demand forecasts (SCM), personalized offers (CX), adaptive buy signals (ERP), and optimal candidates (HCM).</li><li>Utilize Internet of Things (IoT) cloud offerings to increase existing business application value with intelligent data and predictive analytics.</li><li>Leverage Oracle's mobile apps to manage the business and increase productivity while improving employee work-life balance through location flexibility.</li><li>In addition, use Oracle's integrated cloud tools to extend or build new business processes.</li></ul>\r\n<span style=\"font-weight: bold;\">Oracle Offers a TRUSTED Cloud Platform</span>\r\nMore than 25,000 business customers rely on Oracle's cloud every day—29+ million weekly active users and 57+ billion daily transactions.\r\nOracle is designed to be secure at every layer—role-based access, global access controls, backup and redundancy, local data residency, 24x7 Oracle security experts, data center man traps, and biometric IDs.\r\n<ul><li>UBS securely delivers HR services to its 60,000 employees worldwide</li></ul>\r\n<span style=\"font-weight: bold;\">Oracle modernizes and standardizes business processes in most countries across the globe.</span>\r\n<ul><li>HSBC streamlined and secured global business processes across in 72 countries.</li><li>Esterline consolidated 120+ ledgers, 12 currencies, and 30 chart of accounts.</li></ul>\r\n<span style=\"font-weight: bold;\">Oracle delivers results—on time and on budget.</span>\r\n<ul><li>GE Digital went live on Enterprise Resource Planning Cloud in 5 months</li><li>FEMSA Logistica went live on Supply Chain Management Cloud in 12 weeks</li><li>Blackboard went live on Human Capital Management Cloud in 6 months</li><li>ClubMed went live on Service Cloud in 12 weeks</li></ul>\r\nLeverage shared expertise through one of the largest, most vibrant communities of customers and partners.","shortDescription":"Oracle Cloud Applications with more than 1,000 cloud applications, translated to 35 languages are built for your entire business, with applications that you can consume as your business grows.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":16,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Cloud Applications","keywords":"","description":"Oracle Cloud Applications are complete, future-proof, and trusted, enabling modern business transformations. With Oracle Applications, create differentiated products and services, enter new markets and respond to global demand, delight customers and drive loya","og:title":"Oracle Cloud Applications","og:description":"Oracle Cloud Applications are complete, future-proof, and trusted, enabling modern business transformations. With Oracle Applications, create differentiated products and services, enter new markets and respond to global demand, delight customers and drive loya"},"eventUrl":"","translationId":2083,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":39,"title":"IaaS - Infrastructure as a Service","alias":"iaas-infrastructure-as-a-service","description":"<span style=\"font-weight: bold;\">Infrastructure as a service</span> (IaaS) are online services that provide high-level APIs used to dereference various low-level details of underlying network infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc. A hypervisor, such as Xen, Oracle VirtualBox, Oracle VM, KVM, VMware ESX/ESXi, or Hyper-V, LXD, runs the virtual machines as guests. Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS solutions involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure – virtual machines and other resources – as a service to subscribers.\r\nIaaS cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud infrastructure providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Infrastructure as a Service Benefits&nbsp;</span></h1>\r\n<span style=\"font-weight: bold; \">Cost savings:</span> An obvious benefit of moving to the managed IaaS model is lower infrastructure costs. No longer do organizations have the responsibility of ensuring uptime, maintaining hardware and networking equipment, or replacing old equipment. IaaS&nbsp; technology also saves enterprises from having to buy more capacity to deal with sudden business spikes. Organizations with a smaller IT infrastructure generally require a smaller IT staff as well. The pay-as-you-go model also provides significant cost savings. \r\n<span style=\"font-weight: bold; \">Scalability and flexibility:</span> One of the greatest benefits of IaaS is the ability to scale up and down quickly in response to an enterprise’s requirements. Infrastructure as a Service providers generally have the latest, most powerful storage, servers and networking technology to accommodate the needs of their customers. This on-demand scalability provides added flexibility and greater agility to respond to changing opportunities and requirements. \r\n<span style=\"font-weight: bold; \">Faster time to market:</span> Competition is strong in every sector, and time to market is one of the best ways to beat the competition. Because IaaS vendors elasticity and scalability, organizations can ramp up and get the job done (and the product or service to market) more rapidly.\r\n<span style=\"font-weight: bold; \">Support for DR, BC and high availability:</span> While every enterprise has some type of disaster recovery plan, the technology behind those plans is often expensive and unwieldy. Organizations with several disparate locations often have different disaster recovery and business continuity plans and technologies, making management virtually impossible.\r\n<span style=\"font-weight: bold; \">Focus on business growth:</span> Time, money and energy spent making technology decisions and hiring staff to manage and maintain the technology infrastructure is time not spent on growing the business. By moving infrastructure to a global infrastructure services, organizations can focus their time and resources where they belong, on developing innovations in applications and solutions.\r\n<h1 class=\"align-center\">IaaS, PaaS and SaaS: What’s the Difference?</h1>\r\nPlatform as a Service (PaaS) is the next step up from IaaS products, where the provider also supplies the operating environment including the operating system, application services, middleware and other ‘runtimes’ for cloud users. It’s used for development environments where the business can focus on creating an app but wants someone else to maintain the deployment platform. It means you have much simpler workloads but you can’t necessarily be as flexible as you want.\r\nAt the highest level of orchestration is Software as a Service. In SaaS infrastructure applications are accessed on demand. Here you just open your browser and go, consuming software rather than installing and running it. A user simply logs on to access the provider’s application. Users can decide how the app will work but pretty much everything else is the responsibility of the software provider.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as &quot;on-demand software&quot;, and was formerly referred to as &quot;software plus services&quot; by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term &quot;Software as a Service&quot; (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure.&nbsp; While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies.&nbsp; Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"},{"id":53,"title":"DaaS - Desktop as a Service","alias":"daas-desktop-as-a-service","description":"<span style=\"font-weight: bold; \">DaaS (Desktop as a service)</span> is a cloud computing offering in which a third party hosts the back end of a virtual desktop infrastructure (VDI) deployment.\r\nWith DaaS services, desktop operating systems run inside virtual machines on servers in a cloud provider's data center. All the necessary support infrastructure, including storage and network resources, also lives in the cloud. As with on-premises VDI, a DaaS providers stream virtual desktops over a network to a customer's endpoint devices, where end users may access them through client software or a web browser.\r\nThough it sounds a lot like VDI, there is a vital difference between DaaS and VDI. VDI refers to when virtual desktops are served through on-premise servers maintained by in-house IT teams. It’s the traditional way to deploy and manage virtual desktops. But since it’s on-premise, VDI technology technology must be maintained, managed, and upgraded in-house whenever necessary.\r\nDaaS service on the other hand, is a cloud-based virtual desktop solution that separates virtual desktops from on-premise servers, enabling brands to leverage a third-party hosting provider. It’s like VDI, but in the cloud instead of in the back of the office. \r\nHowever, it’s not necessary to choose one or the other. These two approaches can complement each other. Some users prefer to have a DaaS desktop overlay of their VDI deployment. For example, the Desktop as a Service providers allow the user to modernize legacy applications with zero code refactoring. Not all legacy Windows apps perform well in a DaaS environment, due to latency or hardware requirements. \r\nThe modern workplace requires agility, leading to many companies embracing mobile working and Bring Your Own Device (BYOD) policies against a backdrop of increased concern about security risk, compliance requirements and the ever-present need to reduce overheads. This is why, over a decade after analysts predicted the rise of remote desktop as a service, it is now finally being taken up in volume.\r\nBy adopting Desktop as a Service, companies can address the issues associated with end-user computing while giving their staff more freedom and increasing productivity. The pain associated with managing a multitude of devices, including those not supplied by the company, is eliminated. While remaining compliant, companies can greatly reduce risks. ","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">How does desktop as a service work?</span></h1>\r\nDaaS architecture is multi-tenant, and organizations purchase the service through a subscription model -- typically based on the number of virtual desktop instances used per month.\r\nIn the desktop-as-a-service delivery model, the cloud computing provider manages the back-end responsibilities of data storage, backup, security and upgrades. While the provider handles all the back-end infrastructure costs and maintenance, customers usually manage their own virtual desktop images, applications and security, unless those desktop management services are part of the subscription.\r\nTypically, an end user's personal data is copied to and from their virtual desktop during logon and logoff, and access to the desktop is device-, location- and network-independent.\r\n<h1 class=\"align-center\">The benefits of Desktop as a Service</h1>\r\nMany organisations are undergoing digital transformation, and modernising the workplace is often a stream within the wider strategy. In order to manage remote and multi-device workforces using DaaS, you should think about the following seven benefits and how this will change, and hopefully improve, your currently way of working.\r\n<span style=\"font-weight: bold;\">The modern workplace.</span> Digital transformation is redefining what we think about the workplace. At the heart of this evolution is technology and the introduction of digital-first natives into the workplace. Allowing staff to work remotely, through DaaS in cloud and via their own devices is a surefire way to attract and retain the best talent.\r\n<span style=\"font-weight: bold;\">Cost.</span> As with many cloud initiatives, DaaS pricing moves from CAPEX to OPEX, leaving you more cash in the bank to spend on growing your business. Per desktop pricing enables you to know exactly what workforce expansion will cost the IT department, removing unforeseen infrastructure or hardware purchases as this is handled by the provider, who bundle everything in with the price of each desktop.Virtual machines use the compute power of the data centre rather than their local machines, placing less demand on the endpoint. <span style=\"font-weight: bold;\"></span>\r\n<span style=\"font-weight: bold;\">Scalability</span>. Due to the ‘...as a service’ delivery model, DaaS platform enables you to add user workstations fast and easily. This is particularly handy when your organisation utilises contract resource or temporary project teams, as there’s no hardware to procure, meaning you have the flexibility to create a desktop almost instantly and delete it when no longer required. This also puts you in control.\r\n<span style=\"font-weight: bold;\">Control.</span> DaaS helps you manage the risks that naturally come with giving your staff the freedom to work anywhere and on any device. It enables you to control the essentials such as data access and compliance without being overly restrictive. You no longer have to worry about what data is held on a user’s device as the data remains in the data centre at all times. This gives you control over all company assets because access can be revoked with the touch of a button.\r\n<span style=\"font-weight: bold;\">Management.</span> With an increasingly dispersed workforce, rolling out new applications or patching existing software has become more of a logistical problem than a technical one. Trying to coordinate people bringing in physical devices to be patched is a real issue for many companies, something which is eliminated completely with DaaS. You operate on one central image (or a small number of images based on persona), a change is made once, and everyone is on the latest version. It removes the need to standardise builds of end-user compute hardware as DaaS applications will run on almost any device no matter its configuration.\r\n<span style=\"font-weight: bold;\">Security.</span> DaaS moves the security risk from hundreds of end-user devices and put it all into the controlled and managed environment of a data centre. Lost or stolen laptops no longer provide a security risk. No data is on the local machine. As DaaS removes the need to create VPNs to access applications and data held by the company it also removes the problem of users trying to bypass the security in the belief that it will make their life easier.&nbsp;","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/DaaS_-_Desktop_as_a_Service.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"in_process","statusLabel":"In Process","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":5,"title":"Enhance Staff Productivity"},{"id":261,"title":"Support Financial Management"},{"id":260,"title":"Generate Business Reports"},{"id":307,"title":"Enhance Competitive Ability"},{"id":254,"title":"Centralize management"},{"id":5,"title":"Enhance Staff Productivity"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":400,"title":"High costs"},{"id":370,"title":"No automated business processes"}]}},"categories":[{"id":39,"title":"IaaS - Infrastructure as a Service","alias":"iaas-infrastructure-as-a-service","description":"<span style=\"font-weight: bold;\">Infrastructure as a service</span> (IaaS) are online services that provide high-level APIs used to dereference various low-level details of underlying network infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc. A hypervisor, such as Xen, Oracle VirtualBox, Oracle VM, KVM, VMware ESX/ESXi, or Hyper-V, LXD, runs the virtual machines as guests. Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS solutions involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure – virtual machines and other resources – as a service to subscribers.\r\nIaaS cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud infrastructure providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Infrastructure as a Service Benefits&nbsp;</span></h1>\r\n<span style=\"font-weight: bold; \">Cost savings:</span> An obvious benefit of moving to the managed IaaS model is lower infrastructure costs. No longer do organizations have the responsibility of ensuring uptime, maintaining hardware and networking equipment, or replacing old equipment. IaaS&nbsp; technology also saves enterprises from having to buy more capacity to deal with sudden business spikes. Organizations with a smaller IT infrastructure generally require a smaller IT staff as well. The pay-as-you-go model also provides significant cost savings. \r\n<span style=\"font-weight: bold; \">Scalability and flexibility:</span> One of the greatest benefits of IaaS is the ability to scale up and down quickly in response to an enterprise’s requirements. Infrastructure as a Service providers generally have the latest, most powerful storage, servers and networking technology to accommodate the needs of their customers. This on-demand scalability provides added flexibility and greater agility to respond to changing opportunities and requirements. \r\n<span style=\"font-weight: bold; \">Faster time to market:</span> Competition is strong in every sector, and time to market is one of the best ways to beat the competition. Because IaaS vendors elasticity and scalability, organizations can ramp up and get the job done (and the product or service to market) more rapidly.\r\n<span style=\"font-weight: bold; \">Support for DR, BC and high availability:</span> While every enterprise has some type of disaster recovery plan, the technology behind those plans is often expensive and unwieldy. Organizations with several disparate locations often have different disaster recovery and business continuity plans and technologies, making management virtually impossible.\r\n<span style=\"font-weight: bold; \">Focus on business growth:</span> Time, money and energy spent making technology decisions and hiring staff to manage and maintain the technology infrastructure is time not spent on growing the business. By moving infrastructure to a global infrastructure services, organizations can focus their time and resources where they belong, on developing innovations in applications and solutions.\r\n<h1 class=\"align-center\">IaaS, PaaS and SaaS: What’s the Difference?</h1>\r\nPlatform as a Service (PaaS) is the next step up from IaaS products, where the provider also supplies the operating environment including the operating system, application services, middleware and other ‘runtimes’ for cloud users. It’s used for development environments where the business can focus on creating an app but wants someone else to maintain the deployment platform. It means you have much simpler workloads but you can’t necessarily be as flexible as you want.\r\nAt the highest level of orchestration is Software as a Service. In SaaS infrastructure applications are accessed on demand. Here you just open your browser and go, consuming software rather than installing and running it. A user simply logs on to access the provider’s application. Users can decide how the app will work but pretty much everything else is the responsibility of the software provider.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as &quot;on-demand software&quot;, and was formerly referred to as &quot;software plus services&quot; by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term &quot;Software as a Service&quot; (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure.&nbsp; While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies.&nbsp; Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"},{"id":53,"title":"DaaS - Desktop as a Service","alias":"daas-desktop-as-a-service","description":"<span style=\"font-weight: bold; \">DaaS (Desktop as a service)</span> is a cloud computing offering in which a third party hosts the back end of a virtual desktop infrastructure (VDI) deployment.\r\nWith DaaS services, desktop operating systems run inside virtual machines on servers in a cloud provider's data center. All the necessary support infrastructure, including storage and network resources, also lives in the cloud. As with on-premises VDI, a DaaS providers stream virtual desktops over a network to a customer's endpoint devices, where end users may access them through client software or a web browser.\r\nThough it sounds a lot like VDI, there is a vital difference between DaaS and VDI. VDI refers to when virtual desktops are served through on-premise servers maintained by in-house IT teams. It’s the traditional way to deploy and manage virtual desktops. But since it’s on-premise, VDI technology technology must be maintained, managed, and upgraded in-house whenever necessary.\r\nDaaS service on the other hand, is a cloud-based virtual desktop solution that separates virtual desktops from on-premise servers, enabling brands to leverage a third-party hosting provider. It’s like VDI, but in the cloud instead of in the back of the office. \r\nHowever, it’s not necessary to choose one or the other. These two approaches can complement each other. Some users prefer to have a DaaS desktop overlay of their VDI deployment. For example, the Desktop as a Service providers allow the user to modernize legacy applications with zero code refactoring. Not all legacy Windows apps perform well in a DaaS environment, due to latency or hardware requirements. \r\nThe modern workplace requires agility, leading to many companies embracing mobile working and Bring Your Own Device (BYOD) policies against a backdrop of increased concern about security risk, compliance requirements and the ever-present need to reduce overheads. This is why, over a decade after analysts predicted the rise of remote desktop as a service, it is now finally being taken up in volume.\r\nBy adopting Desktop as a Service, companies can address the issues associated with end-user computing while giving their staff more freedom and increasing productivity. The pain associated with managing a multitude of devices, including those not supplied by the company, is eliminated. While remaining compliant, companies can greatly reduce risks. ","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">How does desktop as a service work?</span></h1>\r\nDaaS architecture is multi-tenant, and organizations purchase the service through a subscription model -- typically based on the number of virtual desktop instances used per month.\r\nIn the desktop-as-a-service delivery model, the cloud computing provider manages the back-end responsibilities of data storage, backup, security and upgrades. While the provider handles all the back-end infrastructure costs and maintenance, customers usually manage their own virtual desktop images, applications and security, unless those desktop management services are part of the subscription.\r\nTypically, an end user's personal data is copied to and from their virtual desktop during logon and logoff, and access to the desktop is device-, location- and network-independent.\r\n<h1 class=\"align-center\">The benefits of Desktop as a Service</h1>\r\nMany organisations are undergoing digital transformation, and modernising the workplace is often a stream within the wider strategy. In order to manage remote and multi-device workforces using DaaS, you should think about the following seven benefits and how this will change, and hopefully improve, your currently way of working.\r\n<span style=\"font-weight: bold;\">The modern workplace.</span> Digital transformation is redefining what we think about the workplace. At the heart of this evolution is technology and the introduction of digital-first natives into the workplace. Allowing staff to work remotely, through DaaS in cloud and via their own devices is a surefire way to attract and retain the best talent.\r\n<span style=\"font-weight: bold;\">Cost.</span> As with many cloud initiatives, DaaS pricing moves from CAPEX to OPEX, leaving you more cash in the bank to spend on growing your business. Per desktop pricing enables you to know exactly what workforce expansion will cost the IT department, removing unforeseen infrastructure or hardware purchases as this is handled by the provider, who bundle everything in with the price of each desktop.Virtual machines use the compute power of the data centre rather than their local machines, placing less demand on the endpoint. <span style=\"font-weight: bold;\"></span>\r\n<span style=\"font-weight: bold;\">Scalability</span>. Due to the ‘...as a service’ delivery model, DaaS platform enables you to add user workstations fast and easily. This is particularly handy when your organisation utilises contract resource or temporary project teams, as there’s no hardware to procure, meaning you have the flexibility to create a desktop almost instantly and delete it when no longer required. This also puts you in control.\r\n<span style=\"font-weight: bold;\">Control.</span> DaaS helps you manage the risks that naturally come with giving your staff the freedom to work anywhere and on any device. It enables you to control the essentials such as data access and compliance without being overly restrictive. You no longer have to worry about what data is held on a user’s device as the data remains in the data centre at all times. This gives you control over all company assets because access can be revoked with the touch of a button.\r\n<span style=\"font-weight: bold;\">Management.</span> With an increasingly dispersed workforce, rolling out new applications or patching existing software has become more of a logistical problem than a technical one. Trying to coordinate people bringing in physical devices to be patched is a real issue for many companies, something which is eliminated completely with DaaS. You operate on one central image (or a small number of images based on persona), a change is made once, and everyone is on the latest version. It removes the need to standardise builds of end-user compute hardware as DaaS applications will run on almost any device no matter its configuration.\r\n<span style=\"font-weight: bold;\">Security.</span> DaaS moves the security risk from hundreds of end-user devices and put it all into the controlled and managed environment of a data centre. Lost or stolen laptops no longer provide a security risk. No data is on the local machine. As DaaS removes the need to create VPNs to access applications and data held by the company it also removes the problem of users trying to bypass the security in the belief that it will make their life easier.&nbsp;","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/DaaS_-_Desktop_as_a_Service.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"https://www.oracle.com/corporate/pressrelease/vitas-selects-oracle-cloud-apps-121818.html","title":"Web-site of vendor"}},"comments":[],"referencesCount":0},{"id":467,"title":"Oracle Cloud Infrastructure Object Storage Classic for Security company","description":"Pinnacle Security Uganda Secures Its Data With Oracle Cloud\r\n<span style=\"font-weight: bold; font-style: italic;\">&nbsp;<span style=\"white-space:pre\">\t</span>&quot;I couldn’t believe how easy it was to use Oracle Cloud Infrastructure Object Storage Classic, which proved to be a great off-site storage solution for our sensitive data and files. It addresses our immediate requirements perfectly—I wish we started using it earlier.&quot; — Bernard Awio – IT Administrator, Pinnacle Security Limited</span>","alias":"oracle-cloud-infrastructure-object-storage-classic-for-security-company","roi":0,"seo":{"title":"Oracle Cloud Infrastructure Object Storage Classic for Security company","keywords":"Oracle, Security, Cloud, Infrastructure, Object, Storage, Classic, Pinnacle","description":"Pinnacle Security Uganda Secures Its Data With Oracle Cloud\r\n<span style=\"font-weight: bold; font-style: italic;\">&nbsp;<span style=\"white-space:pre\">\t</span>&quot;I couldn’t believe how easy it was to use Oracle Cloud Infrastructure Object Storage Classic, wh","og:title":"Oracle Cloud Infrastructure Object Storage Classic for Security company","og:description":"Pinnacle Security Uganda Secures Its Data With Oracle Cloud\r\n<span style=\"font-weight: bold; font-style: italic;\">&nbsp;<span style=\"white-space:pre\">\t</span>&quot;I couldn’t believe how easy it was to use Oracle Cloud Infrastructure Object Storage Classic, wh"},"deal_info":"","user":{"id":4229,"title":"Pinnacle Security Uganda","logoURL":"https://old.roi4cio.com/uploads/roi/company/Pinnacle_Security_Uganda.png","alias":"pinnacle-security-uganda","address":"","roles":[],"description":"Pinnacle Security Limited is a full-service company that provides bespoke security and risk management solutions to a wide range of clientele throughout Africa.\r\nThrough our strategic partners and professional experience in domestic and international military and police special operations tactics of the directors and core team.\r\nOur background to the establishment was to build a diplomatic security company with special emphasis on specialized security and risk management solutions that would include both international and domestic site security.\r\nSource: http://pinnaclegroup.co.ug/about-us/","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":1,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.pinnaclegroup.co.ug/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Pinnacle Security Uganda","keywords":"with, Pinnacle, Africa, delivery, service, players, partnerships, forming","description":"Pinnacle Security Limited is a full-service company that provides bespoke security and risk management solutions to a wide range of clientele throughout Africa.\r\nThrough our strategic partners and professional experience in domestic and international military ","og:title":"Pinnacle Security Uganda","og:description":"Pinnacle Security Limited is a full-service company that provides bespoke security and risk management solutions to a wide range of clientele throughout Africa.\r\nThrough our strategic partners and professional experience in domestic and international military ","og:image":"https://old.roi4cio.com/uploads/roi/company/Pinnacle_Security_Uganda.png"},"eventUrl":""},"supplier":{"id":164,"title":"Oracle","logoURL":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png","alias":"oracle","address":"","roles":[],"description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products — particularly its own brands of database management systems. In 2018, Oracle was the third-largest software maker by revenue, after Microsoft and Alphabet.\r\nThe company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, customer relationship management (CRM) software, and supply chain management (SCM) software.\r\nSource: https://en.wikipedia.org/wiki/Oracle_Corporation","companyTypes":[],"products":{},"vendoredProductsCount":27,"suppliedProductsCount":27,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":6,"vendorImplementationsCount":19,"vendorPartnersCount":0,"supplierPartnersCount":150,"b4r":0,"categories":{},"companyUrl":"www.oracle.com","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Oracle","keywords":"Oracle, specializes, company, primarily, developing, software, database, marketing","description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. 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The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products — particularly its own brands of database management systems. In 2018, Oracle was the third-largest software maker by revenue, after Microsoft and Alphabet.\r\nThe company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, customer relationship management (CRM) software, and supply chain management (SCM) software.\r\nSource: https://en.wikipedia.org/wiki/Oracle_Corporation","companyTypes":[],"products":{},"vendoredProductsCount":27,"suppliedProductsCount":27,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":6,"vendorImplementationsCount":19,"vendorPartnersCount":0,"supplierPartnersCount":150,"b4r":0,"categories":{},"companyUrl":"www.oracle.com","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Oracle","keywords":"Oracle, specializes, company, primarily, developing, software, database, marketing","description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:title":"Oracle","og:description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:image":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png"},"eventUrl":""}],"products":[{"id":1531,"logo":false,"scheme":false,"title":"Oracle Cloud Infrastructure Object Storage Classic","vendorVerified":0,"rating":"2.40","implementationsCount":1,"suppliersCount":0,"alias":"oracle-cloud-infrastructure-object-storage-classic","companyTypes":[],"description":"<ul><li>Secure.&nbsp;Enterprise-grade data encryption with multiple layers of customer and server side protection, as well as role-based administration to reduce threats.</li><li>Resilient.&nbsp;Redundancy policies and self-healing technologies that ensure your data is highly available.</li><li>Elastic.&nbsp;Eliminate storage hardware planning with scalable capacity on-demand. Start small and grow to Petabytes or Exabytes, or shrink capacity as needs change.</li><li>Standards-Based.&nbsp;Manage data through an OpenStack Swift compatible REST API and Java library.</li><li>Simple.&nbsp;Oracle Cloud Infrastructure Storage Software Appliance provides a no-cost, integrated solution for easy file-based access to object and archive storage.</li></ul>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">&nbsp;</span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; font-weight: bold;\">Oracle Storage Cloud Service Offerings</span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Oracle offers several storage tiers that can lower your total storage costs by striking a balance between access time and price points. A common interface makes storing data on the most cost effective tier simple.</span>\r\n\r\n<span style=\"font-weight: bold;\">Simplify Datacenter Operations</span>\r\n<ul><li>Scale with No New Hardware. Eliminates new capital expenditures, opens up data center space and reduces power and cooling requirements.</li><li>Elastic Storage. Shared infrastructure allows for infinite scalability. Eliminates forecasting and long procurement cycles.</li><li>Pay as You Go and Subscription Models. Purchase capacity with no commitment or reduce costs with longer-term agreements.</li><li>Simple to Manage. Industry standard OpenStack and RESTful APIs streamline management integration, freeing resources to accelerate other cloud projects.</li></ul>\r\n<span style=\"font-weight: bold;\">Data Security</span>\r\n<ul><li>Data at Rest. Optional client data encryption combined with optional encryption at the Oracle data center provides multi-level data security. Oracle Cloud Infrastructure Storage Software Appliance and Java SDK provide encryption at the customer site.</li><li>Data in Transit. SSL encrypts all data in transit.</li><li>Role-Based Access Control. Control which users have admin, read and write privileges at the container level.</li><li>Enterprise Data Centers. World class enterprise data center operations.</li></ul>\r\n<span style=\"font-weight: bold;\">Easy Access</span>\r\n<ul><li>Backup and Archive Application Integration. Integration with top backup and archive applications eases deployment with minimal disruption.</li><li>Oracle Cloud Infrastructure Storage Software Appliance. An easy on-ramp to Oracle’s storage cloud providing a POSIX compliant NFS interface. Serves as a NAS gateway to the cloud.</li><li>Standards Based Developer Tooling. Open Stack Swift based RestAPI, Java Applications (File Transfer Manager and Java API), Shell scripting (Upload CLI).</li><li>Robust Connectivity Options. Simple connectivity through the public internet and FastConnect Classic for the most demanding workloads.</li></ul>\r\n<span style=\"font-weight: bold;\">Robust Architecture</span>\r\n<ul><li>World-Class Data Durability. 11 9s data durability by maintaining multiple copies of each object on different devices. Periodic data integrity checks with self healing.</li><li>Geo-Replication. Automated replication of data to a geographically distant data center.</li><li>Privacy Aware. Stored data is never moved out of designated geographic regions.</li></ul>","shortDescription":"Enterprise-proven object storage and archive services for cloud-based data storage, sharing, and protection. ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":4,"sellingCount":9,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Cloud Infrastructure Object Storage Classic","keywords":"data, with, Oracle, Storage, Cloud, storage, Data, encryption","description":"<ul><li>Secure.&nbsp;Enterprise-grade data encryption with multiple layers of customer and server side protection, as well as role-based administration to reduce threats.</li><li>Resilient.&nbsp;Redundancy policies and self-healing technologies that ensure you","og:title":"Oracle Cloud Infrastructure Object Storage Classic","og:description":"<ul><li>Secure.&nbsp;Enterprise-grade data encryption with multiple layers of customer and server side protection, as well as role-based administration to reduce threats.</li><li>Resilient.&nbsp;Redundancy policies and self-healing technologies that ensure you"},"eventUrl":"","translationId":1531,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":7,"title":"Storage - General-Purpose Disk Arrays","alias":"storage-general-purpose-disk-arrays","description":" General-purpose disk arrays refer to disk storage systems that work together with specialized array controllers to achieve high data transfer. They are designed to fulfill the requirement of a diverse set of workloads such as databases, virtual desktop infrastructure, and virtual networks. The market size in the study represents the revenue generated through various deployment modes such as NAS, SAN, and DAS. Some of the technologies used in the general-purpose disk arrays market include PATA, SATA, and SCSI. The application areas of general-purpose disk arrays include BFSI, IT, government, education &amp; research, healthcare, and manufacturing.\r\nGeneral-Purpose Disk Arrays market in BFSI accounts for the largest revenue. IT industry and governments are investing heavily in the general-purpose disk arrays, as a huge amount of voluminous data is getting generated which requires high storage capacity to store the classified data for analytics purpose and consumer insights. General-Purpose Disk Arrays market in healthcare is expected to show robust growth during the forecast period, as hospitals are adopting the latest technology with huge storage spaces in an attempt to track the patient history for providing better healthcare facilities.\r\nThe global general-purpose disk arrays market is fragmented owing to the presence of a large number of local and regional players, which intensifies the degree of rivalry. The market is growing at a notable pace, which leads to high intensity of rivalry. Key market players such as Dell EMC, HPE, and IBM Corporation seek to gain market share through continuous innovations in storage technology. Some of the other key players operating in a market are Hitachi, Seagate Technologies, NetApp, Promise Technologies, Quantum Corporation, Oracle Corporation, Fujitsu, DataDirect Networks, and Infortrend Technology Inc. Key competitors are specifically focusing on Asia-Pacific and Middle-East &amp; Africa regions, as they show strong tendency to adopt the general-purpose disk arrays in coming years.","materialsDescription":"<span style=\"font-weight: bold;\">What are the characteristics of storage?</span>\r\nStorage technologies at all levels of the storage hierarchy can be differentiated by evaluating certain core characteristics as well as measuring characteristics specific to a particular implementation. These core characteristics are volatility, mutability, accessibility, and addressability. For any particular implementation of any storage technology, the characteristics worth measuring are capacity and performance.\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Volatility</span></span>\r\nNon-volatile memory retains the stored information even if not constantly supplied with electric power. It is suitable for long-term storage of information. Volatile memory requires constant power to maintain the stored information. The fastest memory technologies are volatile ones, although that is not a universal rule. Since the primary storage is required to be very fast, it predominantly uses volatile memory.\r\nDynamic random-access memory is a form of volatile memory that also requires the stored information to be periodically reread and rewritten, or refreshed, otherwise it would vanish. Static random-access memory is a form of volatile memory similar to DRAM with the exception that it never needs to be refreshed as long as power is applied; it loses its content when the power supply is lost.\r\nAn uninterruptible power supply (UPS) can be used to give a computer a brief window of time to move information from primary volatile storage into non-volatile storage before the batteries are exhausted. Some systems, for example EMC Symmetrix, have integrated batteries that maintain volatile storage for several minutes.\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Mutability</span></span>\r\n<span style=\"font-weight: bold;\">Read/write storage or mutable storage</span>\r\n<div class=\"indent\">Allows information to be overwritten at any time. A computer without some amount of read/write storage for primary storage purposes would be useless for many tasks. Modern computers typically use read/write storage also for secondary storage.</div>\r\n<span style=\"font-weight: bold;\">Slow write, fast read storage</span>\r\n<div class=\"indent\">Read/write storage which allows information to be overwritten multiple times, but with the write operation being much slower than the read operation. Examples include CD-RW and SSD.</div>\r\n<span style=\"font-weight: bold;\">Write once storage</span>\r\n<div class=\"indent\">Write Once Read Many (WORM) allows the information to be written only once at some point after manufacture. Examples include semiconductor programmable read-only memory and CD-R.</div>\r\n<span style=\"font-weight: bold;\">Read only storage</span>\r\n<div class=\"indent\">Retains the information stored at the time of manufacture. Examples include mask ROM ICs and CD-ROM.</div>\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Accessibility</span></span>\r\n<span style=\"font-weight: bold;\">Random access</span>\r\n<div class=\"indent\">Any location in storage can be accessed at any moment in approximately the same amount of time. Such characteristic is well suited for primary and secondary storage. Most semiconductor memories and disk drives provide random access.</div>\r\n<span style=\"font-weight: bold;\">Sequential access</span>\r\n<div class=\"indent\">The accessing of pieces of information will be in a serial order, one after the other; therefore the time to access a particular piece of information depends upon which piece of information was last accessed. Such characteristic is typical of off-line storage.</div>\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Addressability</span></span>\r\n<span style=\"font-weight: bold;\">Location-addressable</span>\r\n<div class=\"indent\">Each individually accessible unit of information in storage is selected with its numerical memory address. In modern computers, location-addressable storage usually limits to primary storage, accessed internally by computer programs, since location-addressability is very efficient, but burdensome for humans.</div>\r\n<span style=\"font-weight: bold;\">File addressable</span>\r\n<div class=\"indent\">Information is divided into files of variable length, and a particular file is selected with human-readable directory and file names. The underlying device is still location-addressable, but the operating system of a computer provides the file system abstraction to make the operation more understandable. In modern computers, secondary, tertiary and off-line storage use file systems.</div>\r\n<span style=\"font-weight: bold;\">Content-addressable</span>\r\n<div class=\"indent\">Each individually accessible unit of information is selected based on the basis of (part of) the contents stored there. Content-addressable storage can be implemented using software (computer program) or hardware (computer device), with hardware being faster but more expensive option. Hardware content addressable memory is often used in a computer's CPU cache.</div>\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Capacity</span></span>\r\n<span style=\"font-weight: bold;\">Raw capacity</span>\r\n<div class=\"indent\">The total amount of stored information that a storage device or medium can hold. It is expressed as a quantity of bits or bytes (e.g. 10.4 megabytes).</div>\r\n<span style=\"font-weight: bold;\">Memory storage density</span>\r\n<div class=\"indent\">The compactness of stored information. It is the storage capacity of a medium divided with a unit of length, area or volume (e.g. 1.2 megabytes per square inch).</div>\r\n\r\n<span style=\"font-weight: bold;\"><span style=\"font-style: italic;\">Performance</span></span>\r\n<span style=\"font-weight: bold;\">Latency</span>\r\n<div class=\"indent\">The time it takes to access a particular location in storage. The relevant unit of measurement is typically nanosecond for primary storage, millisecond for secondary storage, and second for tertiary storage. It may make sense to separate read latency and write latency (especially for non-volatile memory[8]) and in case of sequential access storage, minimum, maximum and average latency.</div>\r\n<span style=\"font-weight: bold;\">Throughput</span>\r\n<div class=\"indent\">The rate at which information can be read from or written to the storage. In computer data storage, throughput is usually expressed in terms of megabytes per second (MB/s), though bit rate may also be used. As with latency, read rate and write rate may need to be differentiated. Also accessing media sequentially, as opposed to randomly, typically yields maximum throughput.</div>\r\n<span style=\"font-weight: bold;\">Granularity</span>\r\n<div class=\"indent\">The size of the largest &quot;chunk&quot; of data that can be efficiently accessed as a single unit, e.g. without introducing additional latency.</div>\r\n<span style=\"font-weight: bold;\">Reliability</span>\r\n<div class=\"indent\">The probability of spontaneous bit value change under various conditions, or overall failure rate.</div>\r\nUtilities such as hdparm and sar can be used to measure IO performance in Linux.\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Energy use</span></span>\r\n<ul><li>Storage devices that reduce fan usage, automatically shut-down during inactivity, and low power hard drives can reduce energy consumption by 90 percent.</li><li>2.5-inch hard disk drives often consume less power than larger ones. Low capacity solid-state drives have no moving parts and consume less power than hard disks. Also, memory may use more power than hard disks. Large caches, which are used to avoid hitting the memory wall, may also consume a large amount of power.</li></ul>\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Security</span></span>\r\nFull disk encryption, volume and virtual disk encryption, andor file/folder encryption is readily available for most storage devices.\r\nHardware memory encryption is available in Intel Architecture, supporting Total Memory Encryption (TME) and page granular memory encryption with multiple keys (MKTME) and in SPARC M7 generation since October 2015.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Storage_General_Purpose_Disk_Arrays.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[],"startDate":"0000-00-00","endDate":"2018-05-03","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":6,"title":"Ensure Security and Business Continuity"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":175,"title":"Aging IT infrastructure"},{"id":342,"title":"Total high cost of ownership of IT infrastructure (TCO)"}]}},"categories":[{"id":7,"title":"Storage - General-Purpose Disk Arrays","alias":"storage-general-purpose-disk-arrays","description":" General-purpose disk arrays refer to disk storage systems that work together with specialized array controllers to achieve high data transfer. They are designed to fulfill the requirement of a diverse set of workloads such as databases, virtual desktop infrastructure, and virtual networks. The market size in the study represents the revenue generated through various deployment modes such as NAS, SAN, and DAS. Some of the technologies used in the general-purpose disk arrays market include PATA, SATA, and SCSI. The application areas of general-purpose disk arrays include BFSI, IT, government, education &amp; research, healthcare, and manufacturing.\r\nGeneral-Purpose Disk Arrays market in BFSI accounts for the largest revenue. IT industry and governments are investing heavily in the general-purpose disk arrays, as a huge amount of voluminous data is getting generated which requires high storage capacity to store the classified data for analytics purpose and consumer insights. General-Purpose Disk Arrays market in healthcare is expected to show robust growth during the forecast period, as hospitals are adopting the latest technology with huge storage spaces in an attempt to track the patient history for providing better healthcare facilities.\r\nThe global general-purpose disk arrays market is fragmented owing to the presence of a large number of local and regional players, which intensifies the degree of rivalry. The market is growing at a notable pace, which leads to high intensity of rivalry. Key market players such as Dell EMC, HPE, and IBM Corporation seek to gain market share through continuous innovations in storage technology. Some of the other key players operating in a market are Hitachi, Seagate Technologies, NetApp, Promise Technologies, Quantum Corporation, Oracle Corporation, Fujitsu, DataDirect Networks, and Infortrend Technology Inc. Key competitors are specifically focusing on Asia-Pacific and Middle-East &amp; Africa regions, as they show strong tendency to adopt the general-purpose disk arrays in coming years.","materialsDescription":"<span style=\"font-weight: bold;\">What are the characteristics of storage?</span>\r\nStorage technologies at all levels of the storage hierarchy can be differentiated by evaluating certain core characteristics as well as measuring characteristics specific to a particular implementation. These core characteristics are volatility, mutability, accessibility, and addressability. For any particular implementation of any storage technology, the characteristics worth measuring are capacity and performance.\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Volatility</span></span>\r\nNon-volatile memory retains the stored information even if not constantly supplied with electric power. It is suitable for long-term storage of information. Volatile memory requires constant power to maintain the stored information. The fastest memory technologies are volatile ones, although that is not a universal rule. Since the primary storage is required to be very fast, it predominantly uses volatile memory.\r\nDynamic random-access memory is a form of volatile memory that also requires the stored information to be periodically reread and rewritten, or refreshed, otherwise it would vanish. Static random-access memory is a form of volatile memory similar to DRAM with the exception that it never needs to be refreshed as long as power is applied; it loses its content when the power supply is lost.\r\nAn uninterruptible power supply (UPS) can be used to give a computer a brief window of time to move information from primary volatile storage into non-volatile storage before the batteries are exhausted. Some systems, for example EMC Symmetrix, have integrated batteries that maintain volatile storage for several minutes.\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Mutability</span></span>\r\n<span style=\"font-weight: bold;\">Read/write storage or mutable storage</span>\r\n<div class=\"indent\">Allows information to be overwritten at any time. A computer without some amount of read/write storage for primary storage purposes would be useless for many tasks. Modern computers typically use read/write storage also for secondary storage.</div>\r\n<span style=\"font-weight: bold;\">Slow write, fast read storage</span>\r\n<div class=\"indent\">Read/write storage which allows information to be overwritten multiple times, but with the write operation being much slower than the read operation. Examples include CD-RW and SSD.</div>\r\n<span style=\"font-weight: bold;\">Write once storage</span>\r\n<div class=\"indent\">Write Once Read Many (WORM) allows the information to be written only once at some point after manufacture. Examples include semiconductor programmable read-only memory and CD-R.</div>\r\n<span style=\"font-weight: bold;\">Read only storage</span>\r\n<div class=\"indent\">Retains the information stored at the time of manufacture. Examples include mask ROM ICs and CD-ROM.</div>\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Accessibility</span></span>\r\n<span style=\"font-weight: bold;\">Random access</span>\r\n<div class=\"indent\">Any location in storage can be accessed at any moment in approximately the same amount of time. Such characteristic is well suited for primary and secondary storage. Most semiconductor memories and disk drives provide random access.</div>\r\n<span style=\"font-weight: bold;\">Sequential access</span>\r\n<div class=\"indent\">The accessing of pieces of information will be in a serial order, one after the other; therefore the time to access a particular piece of information depends upon which piece of information was last accessed. Such characteristic is typical of off-line storage.</div>\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Addressability</span></span>\r\n<span style=\"font-weight: bold;\">Location-addressable</span>\r\n<div class=\"indent\">Each individually accessible unit of information in storage is selected with its numerical memory address. In modern computers, location-addressable storage usually limits to primary storage, accessed internally by computer programs, since location-addressability is very efficient, but burdensome for humans.</div>\r\n<span style=\"font-weight: bold;\">File addressable</span>\r\n<div class=\"indent\">Information is divided into files of variable length, and a particular file is selected with human-readable directory and file names. The underlying device is still location-addressable, but the operating system of a computer provides the file system abstraction to make the operation more understandable. In modern computers, secondary, tertiary and off-line storage use file systems.</div>\r\n<span style=\"font-weight: bold;\">Content-addressable</span>\r\n<div class=\"indent\">Each individually accessible unit of information is selected based on the basis of (part of) the contents stored there. Content-addressable storage can be implemented using software (computer program) or hardware (computer device), with hardware being faster but more expensive option. Hardware content addressable memory is often used in a computer's CPU cache.</div>\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Capacity</span></span>\r\n<span style=\"font-weight: bold;\">Raw capacity</span>\r\n<div class=\"indent\">The total amount of stored information that a storage device or medium can hold. It is expressed as a quantity of bits or bytes (e.g. 10.4 megabytes).</div>\r\n<span style=\"font-weight: bold;\">Memory storage density</span>\r\n<div class=\"indent\">The compactness of stored information. It is the storage capacity of a medium divided with a unit of length, area or volume (e.g. 1.2 megabytes per square inch).</div>\r\n\r\n<span style=\"font-weight: bold;\"><span style=\"font-style: italic;\">Performance</span></span>\r\n<span style=\"font-weight: bold;\">Latency</span>\r\n<div class=\"indent\">The time it takes to access a particular location in storage. The relevant unit of measurement is typically nanosecond for primary storage, millisecond for secondary storage, and second for tertiary storage. It may make sense to separate read latency and write latency (especially for non-volatile memory[8]) and in case of sequential access storage, minimum, maximum and average latency.</div>\r\n<span style=\"font-weight: bold;\">Throughput</span>\r\n<div class=\"indent\">The rate at which information can be read from or written to the storage. In computer data storage, throughput is usually expressed in terms of megabytes per second (MB/s), though bit rate may also be used. As with latency, read rate and write rate may need to be differentiated. Also accessing media sequentially, as opposed to randomly, typically yields maximum throughput.</div>\r\n<span style=\"font-weight: bold;\">Granularity</span>\r\n<div class=\"indent\">The size of the largest &quot;chunk&quot; of data that can be efficiently accessed as a single unit, e.g. without introducing additional latency.</div>\r\n<span style=\"font-weight: bold;\">Reliability</span>\r\n<div class=\"indent\">The probability of spontaneous bit value change under various conditions, or overall failure rate.</div>\r\nUtilities such as hdparm and sar can be used to measure IO performance in Linux.\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Energy use</span></span>\r\n<ul><li>Storage devices that reduce fan usage, automatically shut-down during inactivity, and low power hard drives can reduce energy consumption by 90 percent.</li><li>2.5-inch hard disk drives often consume less power than larger ones. Low capacity solid-state drives have no moving parts and consume less power than hard disks. Also, memory may use more power than hard disks. Large caches, which are used to avoid hitting the memory wall, may also consume a large amount of power.</li></ul>\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Security</span></span>\r\nFull disk encryption, volume and virtual disk encryption, andor file/folder encryption is readily available for most storage devices.\r\nHardware memory encryption is available in Intel Architecture, supporting Total Memory Encryption (TME) and page granular memory encryption with multiple keys (MKTME) and in SPARC M7 generation since October 2015.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Storage_General_Purpose_Disk_Arrays.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"https://www.oracle.com/customers/pinnacle-1-storage-classic.html","title":"Web-site of vendor"}},"comments":[],"referencesCount":0},{"id":468,"title":"Oracle Database Cloud Service for Supply company","description":"TCI Ensures Business Continuity with Oracle Cloud\r\n<span style=\"font-style: italic; font-weight: bold;\">&quot;We needed a robust system to ensure business continuity in the event of a disaster. We chose Oracle Cloud and saved both time and money in establishing our disaster recovery system. Oracle Cloud Platform also eliminated the need for regular maintenance, patching, and upgrades of our systems.&quot; — Punit Rastogi, AVP and Head – IT, TCI-SCS</span>","alias":"oracle-database-cloud-service-for-supply-company","roi":0,"seo":{"title":"Oracle Database Cloud Service for Supply company","keywords":"Oracle, Cloud, system, disaster, with, patching, Platform, also","description":"TCI Ensures Business Continuity with Oracle Cloud\r\n<span style=\"font-style: italic; font-weight: bold;\">&quot;We needed a robust system to ensure business continuity in the event of a disaster. We chose Oracle Cloud and saved both time and money in establishin","og:title":"Oracle Database Cloud Service for Supply company","og:description":"TCI Ensures Business Continuity with Oracle Cloud\r\n<span style=\"font-style: italic; font-weight: bold;\">&quot;We needed a robust system to ensure business continuity in the event of a disaster. We chose Oracle Cloud and saved both time and money in establishin"},"deal_info":"","user":{"id":4230,"title":"TCI Supply Chain Solutions","logoURL":"https://old.roi4cio.com/uploads/roi/company/TCI_Supply_Chain_Solutions.png","alias":"tci-supply-chain-solutions","address":"","roles":[],"description":"TCI Supply Chain Solutions is a Single Window enabler of Logistics and Supply Chain solutions encompassing all the needs of a value-seeking progressive client – right from ‘conceptualization to implementation’.\r\nWith a mission to be the most admired service provider of integrated supply chain solutions, TCI Supply chain brings a lot of commitment in its partnerships with its clients.\r\nOperating in the value space with a rich talent pool with global exposure and local knowledge, TCI SCS is able to provide innovative, customized and path-breaking solutions.\r\nTCI SCS has expertise in key verticals such as Auto, Omni-Channel Retail, Hi-tech &amp;Telecom, Chemicals, Healthcare and Cold Chain.","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":1,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.tciscs.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"TCI Supply Chain Solutions","keywords":"Chain, Supply, solutions, value, chain, Solutions, Retail, FMCG","description":"TCI Supply Chain Solutions is a Single Window enabler of Logistics and Supply Chain solutions encompassing all the needs of a value-seeking progressive client – right from ‘conceptualization to implementation’.\r\nWith a mission to be the most admired service pr","og:title":"TCI Supply Chain Solutions","og:description":"TCI Supply Chain Solutions is a Single Window enabler of Logistics and Supply Chain solutions encompassing all the needs of a value-seeking progressive client – right from ‘conceptualization to implementation’.\r\nWith a mission to be the most admired service pr","og:image":"https://old.roi4cio.com/uploads/roi/company/TCI_Supply_Chain_Solutions.png"},"eventUrl":""},"supplier":{"id":164,"title":"Oracle","logoURL":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png","alias":"oracle","address":"","roles":[],"description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products — particularly its own brands of database management systems. In 2018, Oracle was the third-largest software maker by revenue, after Microsoft and Alphabet.\r\nThe company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, customer relationship management (CRM) software, and supply chain management (SCM) software.\r\nSource: https://en.wikipedia.org/wiki/Oracle_Corporation","companyTypes":[],"products":{},"vendoredProductsCount":27,"suppliedProductsCount":27,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":6,"vendorImplementationsCount":19,"vendorPartnersCount":0,"supplierPartnersCount":150,"b4r":0,"categories":{},"companyUrl":"www.oracle.com","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Oracle","keywords":"Oracle, specializes, company, primarily, developing, software, database, marketing","description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. 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The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products — particularly its own brands of database management systems. In 2018, Oracle was the third-largest software maker by revenue, after Microsoft and Alphabet.\r\nThe company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, customer relationship management (CRM) software, and supply chain management (SCM) software.\r\nSource: https://en.wikipedia.org/wiki/Oracle_Corporation","companyTypes":[],"products":{},"vendoredProductsCount":27,"suppliedProductsCount":27,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":6,"vendorImplementationsCount":19,"vendorPartnersCount":0,"supplierPartnersCount":150,"b4r":0,"categories":{},"companyUrl":"www.oracle.com","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Oracle","keywords":"Oracle, specializes, company, primarily, developing, software, database, marketing","description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. 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The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:image":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png"},"eventUrl":""}],"products":[{"id":1532,"logo":false,"scheme":false,"title":"Oracle Database Cloud Service","vendorVerified":0,"rating":"2.40","implementationsCount":1,"suppliersCount":0,"alias":"oracle-database-cloud-service","companyTypes":[],"description":"<ul><li>Fast.&nbsp;Oracle Database in highly available and scalable configurations rapidly provisioned and ready for use in minutes.</li><li>Simple.&nbsp;Oracle Database with administration fully managed by Oracle or under your control with one-click built in automation. Supports modern agile development with RESTful APIs for quick, automated and repeatable use.</li><li>Elastic.&nbsp;Add capacity on-demand and scale OLTP and Data Warehouse workloads as your business grows from startup to the largest enterprise.</li><li>Choice.&nbsp;Shared, dedicated, virtualized, bare metal (coming soon) and engineered deployment targets to optimize cost in a pay per need model.</li><li>Secure.&nbsp;Security on Oracle Cloud protects the entire lifecycle of data both in transit and at rest. Database access is monitored and recorded for audit and control at all times.</li></ul>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; font-weight: bold; \">Database Cloud Services</span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Oracle Cloud provides several Oracle Cloud Service deployment choices. These choices allow you to start at the cost and capability level suitable to your use case and then gives you the flexibility to adapt as your requirements change over time. Choices include: single schemas, dedicated pluggable databases, virtualized databases, bare metal databases and databases running on world class engineered infrastructure.</span>\r\nOracle offers general purpose and high memory compute shapes to provide the full power of the Oracle Database in the cloud for any type of application. You can use all standard network connections and have administrative control.\r\n<span style=\"font-weight: bold;\">Database</span>\r\n<ul><li>Database version. Dedicated database instances with Oracle Database 11g, 12.1 and 12.2, with your choice of Standard, Enterprise, High Performance, or Extreme Performance packaging.</li><li>Service Packaging. Standard and Enterprise packages include their respective on-premises capabilities and add Transparent Data Encryption. High Performance adds all database options excluding: RAC, In-Memory and Active Data Guard. Extreme Performance includes all options.</li><li>Database Containerization. Oracle Database 12c includes the Oracle Multitenant option for managing Pluggable Databases.</li><li>DevOps. Test Master creation with sensitive data masking. Clone creation and life cycle management for agile development.</li></ul>\r\n<span style=\"font-weight: bold;\">Data Access</span>\r\n<ul><li>Administrative Access. Administrative access via SSH, SQL Developer, Data Pump, SQL*Plus and other tools.</li><li>Data Access. Use any available Oracle client language library including: Oracle Net (SQL*Net), JDBC, JSON, and other drivers to access your dedicated instances.</li><li>Tools. Use Enterprise Manager, SQL Developer, Application Express, or other Oracle or third party tools</li><li>Secure Network Access. IPsec VPN option for secure access.</li></ul>\r\n<span style=\"font-weight: bold;\">Management</span>\r\n<ul><li>Scaling. Control storage and compute scaling thru web console (or REST API). Burst from subscription to metered compute to cost effectively handle peak workloads.</li><li>Security. Use the Compute Service's web console (or REST API) to manage security rules and IPsec lists for flexible, enterprise-level network security. Leverage all Oracle Database defense in depth security capabilities for complete data security.</li><li>Patching and Upgrade. Use patching automation tools built into the web console (or REST API) for easy application of Database quarterly patches. Use simple migration processes to validate upgrades.</li><li>Backup Options. Schedule backup automation to fast local storage, the Oracle Cloud Object Store or both. Instantiate new services from backup copies for development and test.</li></ul>\r\n<span style=\"font-weight: bold;\">Elastic</span>\r\nElastic Resources. Add or remove compute resources, memory or storage as needed","shortDescription":"Enterprise-proven database cloud service that supports any size workload from dev/test to large scale production deployment. Multi-layered, in depth security with encryption by default. ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":8,"sellingCount":12,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Database Cloud Service","keywords":"Oracle, Database, Data, your, with, Cloud, security, Performance","description":"<ul><li>Fast.&nbsp;Oracle Database in highly available and scalable configurations rapidly provisioned and ready for use in minutes.</li><li>Simple.&nbsp;Oracle Database with administration fully managed by Oracle or under your control with one-click built in ","og:title":"Oracle Database Cloud Service","og:description":"<ul><li>Fast.&nbsp;Oracle Database in highly available and scalable configurations rapidly provisioned and ready for use in minutes.</li><li>Simple.&nbsp;Oracle Database with administration fully managed by Oracle or under your control with one-click built in "},"eventUrl":"","translationId":1532,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":27,"title":"ODMS - Operational Database Management System","alias":"odms-operational-database-management-system","description":"Operational database management systems (also referred to as OLTP On-Line Transaction Processing databases) are used to update data in real-time. These types of databases allow users to do more than simply view archived data. Operational databases allow you to modify that data (add, change or delete data), doing it in real-time. OLTP databases provide transactions as the main abstraction to guarantee data consistency that guarantees the so-called ACID properties. Basically, the consistency of the data is guaranteed in the case of failures and/or concurrent access to the data.\r\nSince the early 90s, the operational database software market has been largely taken over by SQL engines. Today, the operational DBMS market (formerly OLTP) is evolving dramatically, with new, innovative entrants and incumbents supporting the growing use of unstructured data and NoSQL DBMS engines, as well as XML databases and NewSQL databases. NoSQL databases typically have focused on scalability and have renounced to data consistency by not providing transactions as OLTP systems do. Operational databases are increasingly supporting distributed database architecture that can leverage distribution to provide high availability and fault tolerance through replication and scale-out ability.\r\nThe growing role of operational databases in the IT industry is moving fast from legacy databases to real-time operational databases capable to handle distributed web and mobile demand and to address Big data challenges. Recognizing this, Gartner started to publish the Magic Quadrant for Operational Database Management Systems in October 2013.\r\nOperational databases are used to store, manage and track real-time business information. For example, a company might have an operational database used to track warehouse/stock quantities. As customers order products from an online web store, an operational database can be used to keep track of how many items have been sold and when the company will need to reorder stock. An operational database stores information about the activities of an organization, for example, customer relationship management transactions or financial operations, in a computer database.\r\nOperational databases allow a business to enter, gather, and retrieve large quantities of specific information, such as company legal data, financial data, call data records, personal employee information, sales data, customer data, data on assets and much other information. An important feature of storing information in an operational database is the ability to share information across the company and over the Internet. Operational databases can be used to manage mission-critical business data, to monitor activities, to audit suspicious transactions, or to review the history of dealings with a particular customer. They can also be part of the actual process of making and fulfilling a purchase, for example in e-commerce.","materialsDescription":" <span style=\"font-weight: bold;\">What is DBMS used for?</span>\r\nDBMS, commonly known as Database Management System, is an application system whose main purpose revolves around the data. This is a system that allows its users to store the data, define it, retrieve it and update the information about the data inside the database.\r\n<span style=\"font-weight: bold;\">What is meant by a Database?</span>\r\nIn simple terms, Database is a collection of data in some organized way to facilitate its user’s to easily access, manage and upload the data.\r\n<span style=\"font-weight: bold;\">Why is the use of DBMS recommended? Explain by listing some of its major advantages.</span>\r\nSome of the major advantages of DBMS are as follows:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Controlled Redundancy:</span></span> DBMS supports a mechanism to control the redundancy of data inside the database by integrating all the data into a single database and as data is stored at only one place, the duplicity of data does not happen.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Data Sharing:</span></span> Sharing of data among multiple users simultaneously can also be done in DBMS as the same database will be shared among all the users and by different application programs.</li><li> Backup and Recovery Facility: DBMS minimizes the pain of creating the backup of data again and again by providing a feature of ‘backup and recovery’ which automatically creates the data backup and restores the data whenever required.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Enforcement of Integrity Constraints:</span></span> Integrity Constraints are very important to be enforced on the data so that the refined data after putting some constraints are stored in the database and this is followed by DBMS.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Independence of Data:</span></span> It simply means that you can change the structure of the data without affecting the structure of any of the application programs.</li></ul>\r\n<span style=\"font-weight: bold;\">What is the purpose of normalization in DBMS?</span>\r\nNormalization is the process of analyzing the relational schemas which are based on their respective functional dependencies and the primary keys in order to fulfill certain properties.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The properties include:</span></span>\r\n<ul><li>To minimize the redundancy of the Data.</li><li>To minimize the Insert, Delete and Update Anomalies.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ODMS.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[],"startDate":"0000-00-00","endDate":"2018-05-03","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":6,"title":"Ensure Security and Business Continuity"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":175,"title":"Aging IT infrastructure"},{"id":342,"title":"Total high cost of ownership of IT infrastructure (TCO)"}]}},"categories":[{"id":27,"title":"ODMS - Operational Database Management System","alias":"odms-operational-database-management-system","description":"Operational database management systems (also referred to as OLTP On-Line Transaction Processing databases) are used to update data in real-time. These types of databases allow users to do more than simply view archived data. Operational databases allow you to modify that data (add, change or delete data), doing it in real-time. OLTP databases provide transactions as the main abstraction to guarantee data consistency that guarantees the so-called ACID properties. Basically, the consistency of the data is guaranteed in the case of failures and/or concurrent access to the data.\r\nSince the early 90s, the operational database software market has been largely taken over by SQL engines. Today, the operational DBMS market (formerly OLTP) is evolving dramatically, with new, innovative entrants and incumbents supporting the growing use of unstructured data and NoSQL DBMS engines, as well as XML databases and NewSQL databases. NoSQL databases typically have focused on scalability and have renounced to data consistency by not providing transactions as OLTP systems do. Operational databases are increasingly supporting distributed database architecture that can leverage distribution to provide high availability and fault tolerance through replication and scale-out ability.\r\nThe growing role of operational databases in the IT industry is moving fast from legacy databases to real-time operational databases capable to handle distributed web and mobile demand and to address Big data challenges. Recognizing this, Gartner started to publish the Magic Quadrant for Operational Database Management Systems in October 2013.\r\nOperational databases are used to store, manage and track real-time business information. For example, a company might have an operational database used to track warehouse/stock quantities. As customers order products from an online web store, an operational database can be used to keep track of how many items have been sold and when the company will need to reorder stock. An operational database stores information about the activities of an organization, for example, customer relationship management transactions or financial operations, in a computer database.\r\nOperational databases allow a business to enter, gather, and retrieve large quantities of specific information, such as company legal data, financial data, call data records, personal employee information, sales data, customer data, data on assets and much other information. An important feature of storing information in an operational database is the ability to share information across the company and over the Internet. Operational databases can be used to manage mission-critical business data, to monitor activities, to audit suspicious transactions, or to review the history of dealings with a particular customer. They can also be part of the actual process of making and fulfilling a purchase, for example in e-commerce.","materialsDescription":" <span style=\"font-weight: bold;\">What is DBMS used for?</span>\r\nDBMS, commonly known as Database Management System, is an application system whose main purpose revolves around the data. This is a system that allows its users to store the data, define it, retrieve it and update the information about the data inside the database.\r\n<span style=\"font-weight: bold;\">What is meant by a Database?</span>\r\nIn simple terms, Database is a collection of data in some organized way to facilitate its user’s to easily access, manage and upload the data.\r\n<span style=\"font-weight: bold;\">Why is the use of DBMS recommended? Explain by listing some of its major advantages.</span>\r\nSome of the major advantages of DBMS are as follows:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Controlled Redundancy:</span></span> DBMS supports a mechanism to control the redundancy of data inside the database by integrating all the data into a single database and as data is stored at only one place, the duplicity of data does not happen.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Data Sharing:</span></span> Sharing of data among multiple users simultaneously can also be done in DBMS as the same database will be shared among all the users and by different application programs.</li><li> Backup and Recovery Facility: DBMS minimizes the pain of creating the backup of data again and again by providing a feature of ‘backup and recovery’ which automatically creates the data backup and restores the data whenever required.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Enforcement of Integrity Constraints:</span></span> Integrity Constraints are very important to be enforced on the data so that the refined data after putting some constraints are stored in the database and this is followed by DBMS.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Independence of Data:</span></span> It simply means that you can change the structure of the data without affecting the structure of any of the application programs.</li></ul>\r\n<span style=\"font-weight: bold;\">What is the purpose of normalization in DBMS?</span>\r\nNormalization is the process of analyzing the relational schemas which are based on their respective functional dependencies and the primary keys in order to fulfill certain properties.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The properties include:</span></span>\r\n<ul><li>To minimize the redundancy of the Data.</li><li>To minimize the Insert, Delete and Update Anomalies.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ODMS.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"https://www.oracle.com/in/customers/tci-1-db-cl.html","title":"Web-site of vendor"}},"comments":[],"referencesCount":0},{"id":579,"title":"Oracle ERP Cloud data storage solutions provider","description":"Western Digital Transforms Business Processes with Oracle Cloud\r\nData infrastructure powerhouse brings together three Fortune 500-size organizations onto Oracle ERP Cloud to deliver greater business intelligence, agility and value to its customers\r\nWestern Digital Corp (NASDAQ: WDC) selected Oracle Cloud to help modernize its business processes as part of its digital transformation journey. The company chose Oracle Enterprise Resource Planning (ERP) Cloud in May, 2016 to bring together the core business systems of three multi-billion dollar companies – Western Digital, SanDisk and HGST – all with growth in mind. As a result, Western Digital has been able to combine numerous applications, reduce approval times by 70 percent, rationalize suppliers by 50 percent and improve acquisition agility on a global scale.\r\nAfter acquiring SanDisk and HGST, Western Digital faced the challenge of rationalizing three Fortune 500-size on-premises ERP systems. Western Digital decided it needed a modern suite of best-in-class ERP applications that would enable it to enhance the customer experience and achieve a competitive advantage while improving employee productivity. After careful evaluation, Western Digital selected Oracle ERP Cloud, which has allowed it to seamlessly extend its on-premises applications to the cloud and establish a modern business platform that can seamlessly scale to support its future expansion plans and new technology innovations.\r\n<span style=\"font-style: italic;\">“The process of rationalizing three large legacy systems and associated applications gave us a unique opportunity to drive change, as more than two thirds of our organization would have to undergo change no matter what application we selected. We needed a simple, yet scalable cloud platform that could power our rapidly growing business,” said Steve Phillpott, CIO at Western Digital. “With Oracle Cloud we have been able to consolidate applications, automate key financial workflows and radically improve productivity. Oracle has been the catalyst for change and is pivotal in our digital transformation journey.”</span>\r\n<span style=\"font-style: italic;\">“The technology industry is an incredibly fast-paced and competitive market, where the quickest, most agile players win. Western Digital has done an incredible job bringing three large enterprise organizations onto a single Fortune 100-scale platform to significantly improve efficiency and business agility,” said Rondy Ng, senior vice president, Oracle Applications Development. “With Oracle ERP Cloud, Western Digital will be able to continually take advantage of the latest innovations to gain a competitive advantage and successfully position itself for future growth.”</span>\r\nWestern Digital’s adoption of Oracle ERP Cloud builds upon its use of both Oracle on-premises and Oracle Analytics Cloud. With Oracle, Western Digital is able to avoid massive file download times and manual analysis to provide its employees with access to the information they need to make better, faster decisions. Learn more about how Oracle is “empowering Western Digital with Oracle Analytics Cloud.”","alias":"oracle-erp-cloud-data-storage-solutions-provider","roi":0,"seo":{"title":"Oracle ERP Cloud data storage solutions provider","keywords":"","description":"Western Digital Transforms Business Processes with Oracle Cloud\r\nData infrastructure powerhouse brings together three Fortune 500-size organizations onto Oracle ERP Cloud to deliver greater business intelligence, agility and value to its customers\r\nWestern Dig","og:title":"Oracle ERP Cloud data storage solutions provider","og:description":"Western Digital Transforms Business Processes with Oracle Cloud\r\nData infrastructure powerhouse brings together three Fortune 500-size organizations onto Oracle ERP Cloud to deliver greater business intelligence, agility and value to its customers\r\nWestern Dig"},"deal_info":"","user":{"id":4534,"title":"Western Digital Corporation","logoURL":"https://old.roi4cio.com/uploads/roi/company/Western_Digital_Corporation.png","alias":"western-digital-corporation","address":"","roles":[],"description":"<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Western Digital Corporation (abbreviated WDC, commonly known as Western Digital and abbreviated WD) is an American computer hard disk drive manufacturer and data storage company. It designs, manufactures and sells data technology products, including storage devices, data center systems and cloud storage services.</span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \"><br /></span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Western Digital has a long history in the electronics industry as an integrated circuit maker and a storage products company. It is also one of the larger computer hard disk drive manufacturers, along with its primary competitor Seagate Technology.</span>\r\n","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":1,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"https://www.westerndigital.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Western Digital Corporation","keywords":"","description":"<div><span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Western Digital Corporation (abbreviated WDC, commonly known as Western Digital and abbreviated WD) is an American computer hard disk drive manufacturer and data storag","og:title":"Western Digital Corporation","og:description":"<div><span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Western Digital Corporation (abbreviated WDC, commonly known as Western Digital and abbreviated WD) is an American computer hard disk drive manufacturer and data storag","og:image":"https://old.roi4cio.com/uploads/roi/company/Western_Digital_Corporation.png"},"eventUrl":""},"supplier":{"id":164,"title":"Oracle","logoURL":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png","alias":"oracle","address":"","roles":[],"description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products — particularly its own brands of database management systems. In 2018, Oracle was the third-largest software maker by revenue, after Microsoft and Alphabet.\r\nThe company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, customer relationship management (CRM) software, and supply chain management (SCM) software.\r\nSource: https://en.wikipedia.org/wiki/Oracle_Corporation","companyTypes":[],"products":{},"vendoredProductsCount":27,"suppliedProductsCount":27,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":6,"vendorImplementationsCount":19,"vendorPartnersCount":0,"supplierPartnersCount":150,"b4r":0,"categories":{},"companyUrl":"www.oracle.com","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Oracle","keywords":"Oracle, specializes, company, primarily, developing, software, database, marketing","description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:title":"Oracle","og:description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:image":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png"},"eventUrl":""},"vendors":[{"id":164,"title":"Oracle","logoURL":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png","alias":"oracle","address":"","roles":[],"description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products — particularly its own brands of database management systems. In 2018, Oracle was the third-largest software maker by revenue, after Microsoft and Alphabet.\r\nThe company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, customer relationship management (CRM) software, and supply chain management (SCM) software.\r\nSource: https://en.wikipedia.org/wiki/Oracle_Corporation","companyTypes":[],"products":{},"vendoredProductsCount":27,"suppliedProductsCount":27,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":6,"vendorImplementationsCount":19,"vendorPartnersCount":0,"supplierPartnersCount":150,"b4r":0,"categories":{},"companyUrl":"www.oracle.com","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Oracle","keywords":"Oracle, specializes, company, primarily, developing, software, database, marketing","description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:title":"Oracle","og:description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:image":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png"},"eventUrl":""}],"products":[{"id":2086,"logo":false,"scheme":false,"title":"Oracle Enterprise Resource Planning (ERP) Cloud","vendorVerified":0,"rating":"2.40","implementationsCount":1,"suppliersCount":0,"alias":"oracle-enterprise-resource-planning-erp-cloud","companyTypes":[],"description":"Oracle ERP Cloud is an end-to-end Software as a Service suite that manages enterprise operations. The suite runs on an Oracle technology stack in Oracle’s cloud centers. Oracle ERP Cloud is accessible through both public and private cloud implementation and supports hybrid deployment. Oracle supplies updates to Oracle ERP Cloud at least twice annually. According to the company’s website, there are 7 different software modules that make up the Oracle ERP Cloud suite.\r\nIn March 2017, Oracle ERP Cloud received HIPAA certification. The software suite is designed to support international enterprise functions and includes multi-GAAP, multi-currency, multi-language, and multi-subsidiary capabilities.\r\n<span style=\"font-weight: bold;\">Gartner Names Oracle the 2018 ERP Cloud Leader</span>\r\nIt’s always been a struggle to balance the high cost and complexity of IT against the need for customized features and flexibility—all while meeting the demands of the business. Which is why partnering with a proven ERP cloud leader becomes even more critical.\r\nFor the second consecutive year, Gartner has named Oracle's ERP Cloud a Leader in its 2018 Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large, and Global Enterprises.\r\n<span style=\"font-weight: bold;\">ERP products</span>\r\n<ul><li>Financials</li><li>Procurement</li><li>Project Portfolio Management</li><li>Risk Management</li><li>Enterprise Performance Management</li></ul>\r\nOracle ERP Cloud is available in North America, South America, Asia and EMEA regions.","shortDescription":"Oracle Enterprise Resource Planning Cloud is a cloud-based software application suite that manages enterprise functions including accounting, financial management, project management, and procurement.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":4,"sellingCount":4,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Enterprise Resource Planning (ERP) Cloud","keywords":"","description":"Oracle ERP Cloud is an end-to-end Software as a Service suite that manages enterprise operations. The suite runs on an Oracle technology stack in Oracle’s cloud centers. Oracle ERP Cloud is accessible through both public and private cloud implementation and su","og:title":"Oracle Enterprise Resource Planning (ERP) Cloud","og:description":"Oracle ERP Cloud is an end-to-end Software as a Service suite that manages enterprise operations. The suite runs on an Oracle technology stack in Oracle’s cloud centers. Oracle ERP Cloud is accessible through both public and private cloud implementation and su"},"eventUrl":"","translationId":2087,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":261,"title":"Support Financial Management"},{"id":260,"title":"Generate Business Reports"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":400,"title":"High costs"},{"id":396,"title":"Low speed of report generation"},{"id":397,"title":"Insufficient risk management"},{"id":394,"title":"Shortage of information for decision making"},{"id":393,"title":"Complex and non-transparent business processes"},{"id":370,"title":"No automated business processes"},{"id":334,"title":"Poor timing of management decision making"}]}},"categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"https://www.oracle.com/corporate/pressrelease/western-digital-transforms-processes-with-oracle-cloud-113018.html","title":"Web-site of vendor"}},"comments":[],"referencesCount":0},{"id":585,"title":"Oracle Hospitality for Food and Beverage—Simphony POS for a restaurant chain","description":"The MINA Group is continually testing the boundaries of restaurants and opportunities to transform the fine dining experience, bringing new flavors to customers across the world. No better example of this philosophy is the group’s innovative The Street Food Hall concept in Waikiki, Hawaii. Powered by the Oracle Food and Beverage Simphony restaurant management platform and Oracle MICROS 600 series point-of-sale devices, the hall brings together 10 globally-inspired food stations, enabling visitors to taste multiple cuisines in a casual, festive setting.\r\nAn ambitious project aimed at providing an ever-changing dining experience for guests, MINA Group operates each of these stations separately led by individual chefs with an evolving menu. With the regular launch of new concepts, effectively managing restaurant operations is critical to ensuring a consistent focus on service. Oracle was selected for its ability to manage each station as its own revenue center while aggregating analysis of the entire venue; providing durable hardware that can meet the demands of kitchen environments; and minimizing technology complexity, allowing the creativity of MINA Group and its chefs to shine.\r\n<span style=\"font-style: italic;\">“As operators, we’ve had the opportunity to work with several different POS systems where we weren’t able to be as omnipresent as we’d like to be in order to have an intimate knowledge of what was going in our restaurants,” says Patric Yumul, president MINA Group. “The choice was clear to go with Oracle Simphony Cloud because of their reliability, data, and ability to see how the entire operation is doing and how our marketing efforts are working.”</span>\r\nOracle Food and Beverage has long collaborated with MINA Group, with the Oracle MICROS point of sale solutions utilized at signature locations including MICHAEL MINA, PABU, RN74, International Smoke and The Mina Test Kitchen. MINA Group continues to implement Oracle solutions for their ability to meet the needs of the unique dining concepts – whether they be iconic fine dining establishments with thousands of wine options, multiple quick service menus within a single establishment, or new restaurants evolved out of The MINA Test Kitchen.\r\n<span style=\"font-style: italic;\">“MINA Group is a true innovator among restaurant management companies with an unprecedented breadth of unique concepts,” said Simon de Montfort Walker, senior vice president and general manager, Oracle Food and Beverage. “With The Street Food Hall in Waikiki, MINA Group is continuing to demonstrate the creative applications of Oracle Food and Beverage solutions. As the MINA Group continues to innovate new dining experiences, Simphony will prove to be a strategic investment that supports culinary creativity, differentiated service and streamlined operations.”</span>","alias":"oracle-hospitality-for-food-and-beverage-simphony-pos-for-a-restaurant-chain","roi":0,"seo":{"title":"Oracle Hospitality for Food and Beverage—Simphony POS for a restaurant chain","keywords":"","description":"The MINA Group is continually testing the boundaries of restaurants and opportunities to transform the fine dining experience, bringing new flavors to customers across the world. No better example of this philosophy is the group’s innovative The Street Food Ha","og:title":"Oracle Hospitality for Food and Beverage—Simphony POS for a restaurant chain","og:description":"The MINA Group is continually testing the boundaries of restaurants and opportunities to transform the fine dining experience, bringing new flavors to customers across the world. No better example of this philosophy is the group’s innovative The Street Food Ha"},"deal_info":"","user":{"id":4709,"title":"Mina Group","logoURL":"https://old.roi4cio.com/uploads/roi/company/Mina_Group1.jpg","alias":"mina-group","address":"","roles":[],"description":"A San Francisco-based restaurant management company specializing in creating and operating upscale, innovative restaurant concepts, led by Founder and award-winning Chef Michael Mina.\r\nOperating since 2003, Mina Group currently manages more than 30 concepts around the world. At Mina Group, impeccable service is not just our ideal, it is ingrained in everything we do. Rooted deep in our foundation is a selflessness and flexibility that is reflected in an experience wholly centered on others. By embodying our values of adaptability and fluidity, we cultivate a whole new sense of hospitality that is uniquely Mina.\r\n\r\n ","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":1,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"https://www.michaelmina.net/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Mina Group","keywords":"","description":"A San Francisco-based restaurant management company specializing in creating and operating upscale, innovative restaurant concepts, led by Founder and award-winning Chef Michael Mina.\r\nOperating since 2003, Mina Group currently manages more than 30 concepts ar","og:title":"Mina Group","og:description":"A San Francisco-based restaurant management company specializing in creating and operating upscale, innovative restaurant concepts, led by Founder and award-winning Chef Michael Mina.\r\nOperating since 2003, Mina Group currently manages more than 30 concepts ar","og:image":"https://old.roi4cio.com/uploads/roi/company/Mina_Group1.jpg"},"eventUrl":""},"supplier":{"id":164,"title":"Oracle","logoURL":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png","alias":"oracle","address":"","roles":[],"description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. 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The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products — particularly its own brands of database management systems. 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The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:title":"Oracle","og:description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:image":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png"},"eventUrl":""}],"products":[{"id":2467,"logo":false,"scheme":false,"title":"Oracle Hospitality for Food and Beverage—Simphony POS","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"alias":"oracle-hospitality-for-food-and-beverage-simphony-pos","companyTypes":[],"description":"<span style=\"font-weight: 700; \">A comprehensive technology platform</span>\r\n<dl><ul><dt>Easily complement Oracle Hospitality Simphony with loss prevention, inventory management, and gift and loyalty, labor, table reservations, and reporting capabilities</dt><dd>Take advantage of purpose-built hardware engineered for the hospitality industry</dd><dt>Bring mobile technology to the heart of your business with front-and back-office applications that work seamlessly across devices</dt><dd>Connect with leading Oracle partners to adapt your solution to your business and remain at the forefront of innovation</dd></ul></dl>\r\n<span style=\"font-weight: 700; \">Suits multiple types of F&amp;B operations</span>\r\n<ul><li>Maximize revenues by supporting multiple concepts within a single enterprise—table service, quick-service, take-out, retail</li><li>Support strategic expansion by adapting to multiple brands and franchisee relationships with different concepts</li><li>Minimize IT complexity by having one central system for all operations</li><li>Maximize strategic insight with a single real-time reporting platform across all brands and concepts</li></ul>\r\n<span style=\"font-weight: 700; \">A cloud POS for modern hospitality</span>\r\n<ul><li>Reduce the cost and complexity of your IT infrastructure with cloud systems</li><li>Ensure high performance with scalability that allows you to grow your business without capital expenditure</li><li>Remain current with the latest innovations and feature developments</li><li>Enjoy peace of mind from knowing business operations are not at risk due to internet disruptions</li></ul>\r\n<span style=\"font-weight: 700; \">Real-time reporting and financial analysis</span>\r\n<ul><li>Access real-time financial results from anywhere in the world</li><li>Execute promotions and see their impact on the financial results</li><li>Compare financial results between locations, against budget, or history</li><li>Use the consolidated product movement data to negotiate better purchasing deals with suppliers</li></ul>\r\n<span style=\"font-weight: 700; \">Mobile-ready</span>\r\n<ul><li>Run your POS applications seamlessly across fixed POS and mobile devices</li><li>Engage guests with staff-facing applications and customer-facing apps that enhance the guest experience from start to finish</li><li>Access reporting from a smartphone or tablet to track business performance anywhere</li></ul>\r\n<span style=\"font-weight: 700; \">Maintain brand standards globally</span>\r\n<ul><li>Enforce brand, menu, and employee management standards globally and allow for localization when appropriate</li><li>Ensure menu and pricing consistency globally, within a country, a region, or a single location</li><li>Expand your business through franchising while maintaining brand consistency</li><li>Ensure that staff are trained quickly to deliver a consistently excellent experience both at front of house and in the kitchen</li></ul>","shortDescription":"Oracle Hospitality Simphony is the cloud and mobile hospitality management platform, providing enterprise point-of-sale (POS) and back-office functionality to support a wide range of operations","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Hospitality for Food and Beverage—Simphony POS","keywords":"","description":"<span style=\"font-weight: 700; \">A comprehensive technology platform</span>\r\n<dl><ul><dt>Easily complement Oracle Hospitality Simphony with loss prevention, inventory management, and gift and loyalty, labor, table reservations, and reporting capabilities</dt><","og:title":"Oracle Hospitality for Food and Beverage—Simphony POS","og:description":"<span style=\"font-weight: 700; \">A comprehensive technology platform</span>\r\n<dl><ul><dt>Easily complement Oracle Hospitality Simphony with loss prevention, inventory management, and gift and loyalty, labor, table reservations, and reporting capabilities</dt><"},"eventUrl":"","translationId":2468,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"},{"id":261,"title":"Support Financial Management"},{"id":260,"title":"Generate Business Reports"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":370,"title":"No automated business processes"},{"id":356,"title":"High costs of routine operations"},{"id":375,"title":"No support for mobile and remote users"},{"id":396,"title":"Low speed of report generation"},{"id":400,"title":"High costs"}]}},"categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"https://www.oracle.com/corporate/pressrelease/mina-agroup-redefines-dining-experience-012919.html","title":"Web-site of vendor"}},"comments":[],"referencesCount":0},{"id":581,"title":"Oracle Hospitality OPERA for hotels","description":"Hotel Julian Reimagines Modern Luxury Experience with Oracle Hospitality\r\nOracle Hospitality OPERA, RES 3700 and MICROS Workstation 7 Power New Chicago Hotel\r\nHotel Julian, the highly-anticipated luxury-lifestyle property from Oxford Capital Group, LLC., open to the public since October 2018, offers guests a remixed luxury experience supported by Oracle Hospitality solutions.&nbsp;&nbsp;\r\n<span style=\"font-style: italic;\">“Hotel Julian embodies the spirit of luxury hospitality and we are excited to provide guests with a unique experience that blends architecture, history and art,” said Ludmila Chervona, Hotel Julian general manager. “With OPERA property management software, we are able to provide guests with curated service that will help establish Hotel Julian as a new landmark property in Chicago.”</span>\r\nHotel Julian uses Oracle Hospitality OPERA property management software to create a unique experience for guests staying in one of the 218 available rooms. On-property restaurant About Last Knife also features Oracle Hospitality RES 3700 and MICROS Workstations to streamline operations and provide engaging service for diners.\r\n<span style=\"font-style: italic;\">“Hotel guests today are looking for more than the basics–they are looking for an unforgettable experience from the moment they check in through to departure,” said Greg Webb, senior vice president and general manager, Oracle Hospitality. “Battle tested at the largest hotel chains in the world, Oracle provides independent operators the technology needed to deliver engaging guest experiences that will drive long-term loyalty.”</span>\r\nOracle Hospitality OPERA provides a full-featured property management system that enables hoteliers to deliver world-class guest service and increase operational efficiency across the property. In addition, Oracle Hospitality RES 3700, a leading food and beverage management platform, provides enterprise point-of-sale and back-office functionality to support a wide range of food and beverage operations.\r\nHotel Julian purchased Oracle Hospitality OPERA, RES 3700 and MICROS Hardware in April 2018.","alias":"oracle-hospitality-opera-for-hotels","roi":0,"seo":{"title":"Oracle Hospitality OPERA for hotels","keywords":"","description":"Hotel Julian Reimagines Modern Luxury Experience with Oracle Hospitality\r\nOracle Hospitality OPERA, RES 3700 and MICROS Workstation 7 Power New Chicago Hotel\r\nHotel Julian, the highly-anticipated luxury-lifestyle property from Oxford Capital Group, LLC., open ","og:title":"Oracle Hospitality OPERA for hotels","og:description":"Hotel Julian Reimagines Modern Luxury Experience with Oracle Hospitality\r\nOracle Hospitality OPERA, RES 3700 and MICROS Workstation 7 Power New Chicago Hotel\r\nHotel Julian, the highly-anticipated luxury-lifestyle property from Oxford Capital Group, LLC., open "},"deal_info":"","user":{"id":4536,"title":"Oxford Capital Group (Hotel Julian)","logoURL":"https://old.roi4cio.com/uploads/roi/company/Oxford_Capital_Group.png","alias":"oxford-capital-group-hotel-julian","address":"","roles":[],"description":"<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Oxford Capital Group, LLC is a national real estate investment, development and management firm. Oxford Hotels and Resorts, LLC is its wholly owned hotel operating affiliate which specializes in operating, managing and branding distinctive, high design lifestyle hotels, and food &amp; beverage venues.</span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \"><br /></span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Oxford is Chicagoland’s most active and largest independent hotel developer, investor, owner, and manager having developed 13 hotels in the market representing 3,600 rooms, 10 of which have been downtown.</span>","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":1,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://oxford-capital.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Oxford Capital Group (Hotel Julian)","keywords":"","description":"<div><span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Oxford Capital Group, LLC is a national real estate investment, development and management firm. Oxford Hotels and Resorts, LLC is its wholly owned hotel operating affi","og:title":"Oxford Capital Group (Hotel Julian)","og:description":"<div><span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Oxford Capital Group, LLC is a national real estate investment, development and management firm. Oxford Hotels and Resorts, LLC is its wholly owned hotel operating affi","og:image":"https://old.roi4cio.com/uploads/roi/company/Oxford_Capital_Group.png"},"eventUrl":""},"supplier":{"id":164,"title":"Oracle","logoURL":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png","alias":"oracle","address":"","roles":[],"description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products — particularly its own brands of database management systems. In 2018, Oracle was the third-largest software maker by revenue, after Microsoft and Alphabet.\r\nThe company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, customer relationship management (CRM) software, and supply chain management (SCM) software.\r\nSource: https://en.wikipedia.org/wiki/Oracle_Corporation","companyTypes":[],"products":{},"vendoredProductsCount":27,"suppliedProductsCount":27,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":6,"vendorImplementationsCount":19,"vendorPartnersCount":0,"supplierPartnersCount":150,"b4r":0,"categories":{},"companyUrl":"www.oracle.com","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Oracle","keywords":"Oracle, specializes, company, primarily, developing, software, database, marketing","description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:title":"Oracle","og:description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:image":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png"},"eventUrl":""},"vendors":[{"id":164,"title":"Oracle","logoURL":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png","alias":"oracle","address":"","roles":[],"description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products — particularly its own brands of database management systems. In 2018, Oracle was the third-largest software maker by revenue, after Microsoft and Alphabet.\r\nThe company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, customer relationship management (CRM) software, and supply chain management (SCM) software.\r\nSource: https://en.wikipedia.org/wiki/Oracle_Corporation","companyTypes":[],"products":{},"vendoredProductsCount":27,"suppliedProductsCount":27,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":6,"vendorImplementationsCount":19,"vendorPartnersCount":0,"supplierPartnersCount":150,"b4r":0,"categories":{},"companyUrl":"www.oracle.com","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Oracle","keywords":"Oracle, specializes, company, primarily, developing, software, database, marketing","description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:title":"Oracle","og:description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:image":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png"},"eventUrl":""}],"products":[{"id":2090,"logo":false,"scheme":false,"title":"Oracle Hospitality for hotels — OPERA Cloud Services","vendorVerified":0,"rating":"2.40","implementationsCount":1,"suppliersCount":0,"alias":"oracle-hospitality-for-hotels-opera-cloud-services","companyTypes":[],"description":"<span style=\"font-weight: bold;\">Future-Proof Your Business</span>\r\n<ul><li>Serve guests anywhere, anytime with mobile-enabled property management services</li><li>Increase housekeeping efficiency and enhance room maintenance with mobile-enabled staff</li><li>Improve RevPAR and ADR with enhanced control of rates and room inventory across channels</li><li>Centralize and secure customer data</li><li>Simplify your IT infrastructure</li></ul>\r\n<span style=\"font-weight: bold;\">Power Your Hotel with Cloud Technology</span>\r\nOracle Hospitality OPERA Cloud Services is a flexible, scalable, secure, fully mobile platform for hotel operations and distribution. OPERA Cloud Services provides core property management capabilities that extend to meet the operational needs of hotels ranging from small independent boutiques to large chains. Numerous certified interfaces to third-party industry applications help to integrate OPERA Cloud Services with your enterprise systems for smooth, connected, technology-enabled processes.\r\n<span style=\"font-weight: bold;\">Deliver Superior Guest Experiences while Reducing IT Costs and Complexity</span>\r\nOracle Hospitality OPERA Cloud Services enables you to respond quickly to changing market conditions and increase the speed of innovation, while reducing the cost and complexity of your IT infrastructure. Data center and application experts ensure 24x7 availability and security of your systems, including monitoring, alerting, auto remediation of common problems, patching, upgrading, backups, and endpoint security options.\r\nHosted in Oracle data centers, Oracle manages the entire cloud solution from server to application, allowing you to focus on your core business: delivering superior guest service.\r\nSingle- or multiproperty, Oracle Hospitality OPERA Cloud Services provides you with the flexibility you need to meet your unique business requirements.\r\n<span style=\"font-weight: bold;\">Create a Platform for Growth and innovation</span>\r\nOPERA Cloud Services is available in four editions to serve the diverse and complex needs of the hotel market:\r\n• OPERA Enterprise Premium Cloud Services\r\n• OPERA Enterprise Standard Cloud Services\r\n• OPERA Professional Premium Cloud Services\r\n• OPERA Professional Standard Cloud Services\r\nHighly modular design allows for phased deployment and adoption of new capabilities.\r\nRole-based user interfaces empower employees with key operational and customer insights to streamline processes and enhance the guest experience.\r\nMultilanguage, multicurrency, and fiscal compliance enable deployment across the globe.\r\nBring new properties online faster.\r\n<span style=\"font-weight: bold;\">Transform Your Business with Cloud Services</span>\r\n<ul><li>Innovate faster with free software updates that deliver new capabilities.</li><li>Lower IT complexity and costs by going above-property. Reduce capital expenditure and operating costs.</li><li>Enhance customer lifetime value with deeper insights into customer segments, preferences, and spend.</li><li>Power your operations with a state-of-the-art cloud technology platform, hosted and managed by the leading cloud-services provider.</li><li>Enhance scalability, reliability, and data security.</li></ul>","shortDescription":"Oracle Hospitality OPERA Cloud Services - это корпоративная платформа для гостиничных операций и дистрибуции для повышения качества работы и обслуживания гостей","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":6,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Hospitality for hotels — OPERA Cloud Services","keywords":"","description":"<span style=\"font-weight: bold;\">Future-Proof Your Business</span>\r\n<ul><li>Serve guests anywhere, anytime with mobile-enabled property management services</li><li>Increase housekeeping efficiency and enhance room maintenance with mobile-enabled staff</li><li>","og:title":"Oracle Hospitality for hotels — OPERA Cloud Services","og:description":"<span style=\"font-weight: bold;\">Future-Proof Your Business</span>\r\n<ul><li>Serve guests anywhere, anytime with mobile-enabled property management services</li><li>Increase housekeeping efficiency and enhance room maintenance with mobile-enabled staff</li><li>"},"eventUrl":"","translationId":2091,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":7,"title":"Improve Customer Service"},{"id":260,"title":"Generate Business Reports"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":175,"title":"Aging IT infrastructure"},{"id":340,"title":"Low quality of customer service"},{"id":370,"title":"No automated business processes"}]}},"categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"https://www.oracle.com/corporate/pressrelease/oracle-hospitality-hotel-julian-111918.html","title":"Web-site of vendor"}},"comments":[],"referencesCount":0}],"vendorImplementations":[{"id":558,"title":"NetSuite ERP for Eastern European Software Distributor","description":"<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Eastern European Software Distributor Relies on NetSuite ERP</span>\r\n<span style=\"font-weight: bold; \">SYSTEM REPLACED</span>\r\n1C:Enterprise\r\n<span style=\"font-weight: bold; \">NETSUITE PRODUCTS IMPLEMENTED</span>\r\nNetSuite Midmarket edition&nbsp;\r\nNetSuite OneWorld\r\nNetSuite Advanced Financials&nbsp;\r\nNetSuite Advanced Inventory\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Softprom, which distributes around 40 leading software solutions across eight countries in Eastern Europe and Russia, itself relies on NetSuite's OneWorld ERP solution to help manage thousands of invoices a year and support hundreds of sales and marketing campaigns. The company provides professional services in testing, training, installation, implementation and technical support to over a thousand business customers and employs around 100 people.</span>\r\n<span style=\"font-weight: bold; font-style: italic; \">“Several years ago, it was seen as quite revolutionary to switch to the cloud. And yet, prior to that, we had to install several databases in each country and hire expensive software developers to customize everything to meet local language and taxation requirements. Now, with NetSuite, we have consolidated data and reliable reporting across sales, marketing, logistics and finance, for all our trading countries.” -&nbsp;</span><span style=\"font-style: italic; font-weight: bold; \">Paul Zhdanovych, Managing Director, Softprom</span>\r\nFinancial and Sales Support Across Multiple Territories\r\nERP VIA THE CLOUD\r\nPrior to implementing NetSuite about seven years ago, Softprom says it was limited to Russian accounting software and turned to NetSuite, which “at the time, was the only real ERP contender available via the cloud.” The reseller wanted technology to analyze and control its sales processes.\r\nLOCALIZED AND STREAMLINED ACCOUNTING\r\nAround 5,000 resellers buy from Softprom, which acts as a local distributor and systems integrator for a wide range of software, including Cisco, Autodesk, McAfee and Oracle. This means raising around 10,000 invoices a year, which all have to be customized and localized for each target market.\r\nMETRICS TO INCREASE THE EFFECTIVENESS OF SALES AND MARKETING\r\nAll sales and marketing campaigns are also created in NetSuite. The CRM tools help analyze the results and effectiveness of each—for about 160-180 campaigns a year—and NetSuite’s reporting capabilities support field managers in better understanding the pipeline and in working closely with end users, as well as on partner presentations and to qualify deals.","alias":"netsuite-erp-for-eastern-european-software-distributor","roi":0,"seo":{"title":"NetSuite ERP for Eastern European Software Distributor","keywords":"","description":"<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Eastern European Software Distributor Relies on NetSuite ERP</span>\r\n<span style=\"font-weight: bold; \">SYSTEM REPLACED</span>\r\n1C:Enterprise\r\n<span style=\"font-weight: bold;","og:title":"NetSuite ERP for Eastern European Software Distributor","og:description":"<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Eastern European Software Distributor Relies on NetSuite ERP</span>\r\n<span style=\"font-weight: bold; \">SYSTEM REPLACED</span>\r\n1C:Enterprise\r\n<span style=\"font-weight: bold;"},"deal_info":"","user":{"id":3865,"title":"Softprom (User)","logoURL":"https://old.roi4cio.com/uploads/roi/company/SOFTPROM_blue_on_white.png","alias":"softprom-user","address":"","roles":[],"description":"<span style=\"font-weight: bold; \">Softprom</span> is a leading Value Added IT Distributor in the CIS and Eastern Europe markets which is trusted by more than 1200 partners. 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The system holds all corporate data in a single database, giving you access to your key performance metrics on a customizable, real-time dashboard. As a result, NetSuite enables you to make better, faster decisions.\r\nNetSuite is integrated. Within a single, powerful application, it combines complete customer-facing CRM and Ecommerce capabilities with back-office Accounting/ERP and self-service portals for partners. As a result, it allows companies to unite fragmented data and automate processes from end to end.\r\nNetSuite is simple. With NetSuite, implementations are both faster and less expensive than traditional business applications. Modularity enables phased implementations according to your company’s need. In addition, click not code and advanced customization supports business as you define it. As a Web-based on-demand solution, NetSuite significantly reduces your total cost of ownership (TCO).\r\nWhy NetSuite?\r\n<span style=\"font-weight: bold;\">Unify Business Processes across the Enterprise</span>\r\nWith a single, integrated platform for CRM, Accounting/ERP and Ecommerce, you can automate key business functions across all departments, including sales, marketing, service, finance, inventory, order fulfillment, purchasing, and employee management. Your employees no longer have to re-enter data in different systems, rectify inconsistent or inaccurate data, or wait for batch updates. Instead, all your employees view and share accurate data in real time, leading to greater collaboration among departments and increased productivity across your business.\r\n<span style=\"font-weight: bold;\">Increase Visibility for Better Decision Making</span>\r\nCustomizable Dashboards offer real-time access to key performance metrics, supporting intelligent, timely business decisions. In addition, full visibility into unified customer records results in more efficient and highly personalized sales, fulfillment, and service processes.\r\n<span style=\"font-weight: bold;\">Extend Processes to Customers, Suppliers, and Partners</span>\r\nGiven today’s need to work closely with partners through an extended enterprise, NetSuite offers selfservice portals that enhance both B2B and B2C collaboration. In addition, proactive notification of partner-specific events accelerates process cycles and improves responsiveness, ensuring your position as a preferred partner.\r\n<span style=\"font-weight: bold;\">Customize and extend NetSuite with SuiteFlex</span>\r\nNetSuite is the world’s most customizable ASP. Click not code configuration and modular implementations jumpstart your business on NetSuite. Advanced customization with simpler, industry standard tools allows you to tailor business practices and processes to meet your specific company and industry requirements.\r\nBecause our customization carries forward seamlessly with upgrades, we actually encourage you to highly customize NetSuite—make it your one-of-a-kind software application.\r\n<span style=\"font-weight: bold;\">Get Superior Value with an Affordable Solution</span>\r\nBuilt from the ground up for growing and midsize businesses, NetSuite offers affordable pricing, accelerated implementation, and comprehensive support packages that results in unbeatable TCO. Plus, you eliminate the costly and time-consuming integration often associated with using a patchwork of disconnected systems. NetSuite also provides leading-edge professional services and educational programs that ensure efficient implementation and continued, long-term success.","shortDescription":"NetSuite offers the industry’s first and only:\r\n• Built-in, customizable dashboards\r\n• CRM and Accounting/ERP with integrated e-commerce\r\n• SuiteFlex Customization and extension","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":13,"sellingCount":2,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"NetSuite","keywords":"","description":"NetSuite features include:\r\n<span style=\"font-weight: bold;\">•Customer Relationship Management</span>\r\n- Sales Force Automation\r\n- Marketing Automation\r\n- Customer Support and Service\r\n- Incentive Management\r\n- Offline Sales Client\r\n- Partner Relationship Mana","og:title":"NetSuite","og:description":"NetSuite features include:\r\n<span style=\"font-weight: bold;\">•Customer Relationship Management</span>\r\n- Sales Force Automation\r\n- Marketing Automation\r\n- Customer Support and Service\r\n- Incentive Management\r\n- Offline Sales Client\r\n- Partner Relationship Mana"},"eventUrl":"","translationId":1904,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees &quot;who can adjust themselves to the personality of the guest&quot;. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called &quot;at home customer services&quot; or &quot;at home customer support.&quot;\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed.&nbsp; </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"},{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"},{"id":68,"title":"Human Capital Management","alias":"human-capital-management","description":"Human capital management (HCM) is a business philosophy that emphasizes the enhancement of employees while viewing them as a quantifiable asset whose future value can be increased through investment.\r\nEmployees are perceived as assets that can be provided with clear performance expectations, against which they can be rated and rewarded based on their progress over time.\r\nHuman capital management involves providing employees with the tools and training needed to accomplish stated performance goals, as well as metrics for monitoring and assessing the progress made toward these goals. HCM is also typically a key component of a company’s comprehensive enterprise resource planning (ERP) system.\r\nHuman capital management is crucial for business success as workforce trends and laws add more complexity to recruitment, retention, legislative compliance and employee management. In today's workplace, workforce management success requires that HR managers act proactively rather than reactively, and HCM helps them to do so by bringing HR functions together in one accessible place, such as an HCM software suite.","materialsDescription":" <span style=\"font-weight: bold;\">What is HCM software?</span>\r\nHCM (Human Capital Management) is a set of practices designed to help organizations manage, develop and acquire employees, and which regards employees as a business asset. HCM software focusses on both the administrative side of Human Resources (HR) and the strategic side of the business, helping organizations to maximize business value through its people. HCM software uses a series of applications to help automate and streamline HR processes. It is typically considered an enterprise software that is able to scale up or down depending on the size and the needs of the organization. It offers features such as time management and payroll as well as more advanced solutions such as performance management and employee engagement monitoring.\r\n<span style=\"font-weight: bold;\">What are the main sides of HCM?</span>\r\n<ol><li><span style=\"font-weight: bold;\">Transactional:</span> Including processes such as payroll, absence management, time management, benefits management, and onboarding.</li><li><span style=\"font-weight: bold;\">Transformational:</span> Including processes such as talent management (recruiting, learning, performance) and business intelligence (big data, employee data management, HR analytics, and workforce planning).</li></ol>\r\n<span style=\"font-weight: bold;\">What are the benefits of HCM software?</span>\r\n<ul><li>Improved visibility over the workforce</li><li>Consolidated HR systems</li><li>Advanced analytics</li><li>Improved reporting</li><li>Attracting and retaining top talent</li><li>Lower HR costs</li><li>Automated manual processes</li><li>Increased employee satisfaction</li></ul>\r\n<span style=\"font-weight: bold;\">Who uses HCM Software?</span>\r\nEvery company with a forward-looking HR strategy uses HCM software. Since companies invest in people (starting with their salaries), it makes sense for any organization to invest in Human Capital Management software.\r\nIn practical terms, there are five different categories of users:\r\n<ul><li>Employees</li><li>Managers</li><li>The HR department</li><li>The C-suite</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Human_Capital_Management.png"},{"id":363,"title":"Project and Portfolio Management","alias":"project-and-portfolio-management","description":"<span style=\"font-weight: bold;\">Project Portfolio Management (PPM)</span> is the centralized management of the processes, methods, and technologies used by project managers and project management offices (PMOs) to analyze and collectively manage current or proposed projects based on numerous key characteristics. The objectives of PPM are to determine the optimal resource mix for delivery and to schedule activities to best achieve an organization’s operational and financial goals, while honouring constraints imposed by customers, strategic objectives, or external real-world factors. The International standard defines the framework of the Project Portfolio Management.\r\nPPM provides program and project managers in large, program/project-driven organizations with the capabilities needed to manage the time, resources, skills, and budgets necessary to accomplish all interrelated tasks. It provides a framework for issue resolution and risk mitigation, as well as the centralized visibility to help planning and scheduling teams to identify the fastest, cheapest, or most suitable approach to deliver projects and programs. Portfolio Managers define Key Performance Indicators and the strategy for their portfolio.\r\n<span style=\"font-style: italic;\">Pipeline Management.</span> Pipeline management involves steps to ensure that an adequate number of project proposals are not generated and not evaluated to determine whether (and how) a set of projects in the portfolio can be executed with finite development resources in a specified time. There are three major sub-components to pipeline management: ideation, work intake processes, and Phase-Gate reviews. Fundamental to pipeline management is the ability to align the decision-making process for estimating and selecting new capital investment projects with the strategic plan.\r\n<span style=\"font-style: italic;\">Resource Manager.</span> The focus on the efficient and effective deployment of an organization’s resources where and when they are needed. These can include financial resources, inventory, human resources, technical skills, production, and design. In addition to project-level resource allocation, users can also model ‘what-if’ resource scenarios, and extend this view across the portfolio.\r\n<span style=\"font-style: italic;\">Change Control.</span> The capture and prioritization of change requests that can include new requirements, features, functions, operational constraints, regulatory demands, and technical enhancements. PPM provides a central repository for these change requests and the ability to match available resources to evolving demand within the financial and operational constraints of individual projects.\r\n<span style=\"font-style: italic;\">Financial Management.</span> With PPM, the Office of Finance can improve their accuracy for estimating and managing the financial resources of a project or group of projects. In addition, the value of projects can be demonstrated in relation to the strategic objectives and priorities of the organization through financial controls and to assess progress through earned value and other project financial techniques.\r\n<span style=\"font-style: italic;\">Risk Management.</span> An analysis of the risk sensitivities residing within each project, as the basis for determining confidence levels across the portfolio. The integration of cost and schedule risk management with techniques for determining contingency and risk response plans, enable organizations to gain an objective view of project uncertainties.","materialsDescription":" <span style=\"font-weight: bold;\">What’s the difference between Project Management and Project Portfolio Management?</span>\r\nProject management is focused on an individual project, making sure it achieves its objectives and adheres to cost schedule baselines and performance standards. Project portfolio management, on the other hand, takes into consideration all the projects within a portfolio. The primary objective here is to select and maintain the appropriate mix of projects and to assess the costs, risks, and returns of running these projects in relation to how they match with organizational goals. Simply put, project management is about doing the project right, project portfolio management is about doing the right projects.\r\n<span style=\"font-weight: bold;\">What Problems Can Project Portfolio Management Address?</span>\r\nProject Portfolio Management helps companies avoid project overload and work on projects that are not aligned with the ultimate vision. In other words, project portfolio management helps companies to work towards their goals without getting sidetracked by too many shiny pennies (ie. projects that appear to be enticing but actually drain their resources for little return).\r\n<span style=\"font-weight: bold;\">How does Project Portfolio Management help with new product development?</span>\r\nProject Portfolio Management supports companies in assessing, evaluating and ranking new product ideas before they become projects, so that time, money and human resources can be spent working on projects that support strategic objectives. This becomes increasingly important and relevant for companies that receive dozens if not hundreds of project proposals.\r\n<span style=\"font-weight: bold;\">What are the key elements of successful portfolio management?</span>\r\nGoals, objectives, governance, approval processes and monitoring portfolio performance.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Project_and_Portfolio_Management.png"},{"id":351,"title":"Financial Accounting Applications","alias":"financial-accounting-applications","description":" Financial accounting (or financial accountancy) is the field of accounting concerned with the summary, analysis and reporting of financial transactions related to business. This involves the preparation of financial statements available for public use. Stockholders, suppliers, banks, employees, government agencies, business owners, and other stakeholders are examples of people interested in receiving such information for decision-making purposes.\r\nFinancial accountancy is governed by both local and international accounting standards. Generally Accepted Accounting Principles (GAAP) is the standard framework of guidelines for financial accounting used in any given jurisdiction. It includes the standards, conventions and rules that accountants follow in recording and summarizing and in the preparation of financial statements.\r\nOn the other hand, International Financial Reporting Standards (IFRS) is a set of passionate accounting standards stating how particular types of transactions and other events should be reported in financial statements. IFRS are issued by the International Accounting Standards Board (IASB). With IFRS becoming more widespread on the international scene, consistency in financial reporting has become more prevalent between global organizations.\r\nWhile financial accounting is used to prepare accounting information for people outside the organization or not involved in the day-to-day running of the company, managerial accounting provides accounting information to help managers make decisions to manage the business.","materialsDescription":" <span style=\"font-weight: bold;\">What is accounting?</span>\r\nAccounting is the recording of financial transactions along with storing, sorting, retrieving, summarizing, and presenting the results in various reports and analyses. Accounting is also a field of study and profession dedicated to carrying out those tasks.\r\n<span style=\"font-weight: bold;\">What are the examples of Financial Accounting?</span>\r\nOne part of accounting focuses on presenting the financial information in the form of general-purpose financial statements (balance sheet, income statement, etc.) that are distributed to people outside of the company. These external reports must be prepared in accordance with generally accepted accounting principles often referred to as GAAP or US GAAP.\r\n<span style=\"font-weight: bold;\">What is the difference between financial accounting and management accounting?</span>\r\nFinancial accounting has its focus on the financial statements which are distributed to stockholders, lenders, financial analysts, and others outside of a corporation or other organization. Because of the many users, the financial statements must comply with the generally accepted accounting principles, known as GAAP or US GAAP.<br />Managerial accounting is focused on assisting management in the operation of the company. This will include analyzing a company's costs, assisting in financial decisions, profit planning, calculating break-even points, capital budgeting, and calculating the costs of existing products in order to value the company's inventory and to determine the cost of goods sold (both to be used on the financial statements).","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Financial_Accounting_Applications.png"},{"id":355,"title":"Payroll Accounting","alias":"payroll-accounting","description":"The accounting for payroll involves all aspects of paying compensation and benefits to employees. The outcome of this process is precise records regarding the expenses associated with all types of compensation, as well as timely payments to employees.\r\nThough some systems that incorporate more or less automatic payroll systems may not include all of these steps, the general process flow will apply to most payroll systems:\r\n<span style=\"font-weight: bold;\">Set up new employees.</span> Have new employees fill out payroll-specific information as part of the hiring process, such as the W-4 form and medical insurance forms that may require payroll deductions. Set aside copies of this information in order to include it in the next payroll.\r\n<span style=\"font-weight: bold;\">Collect timecard information.</span> Salaried employees require no change in wages paid for each payroll, but you must collect and summarize information about the hours worked by non-exempt employees. This may involve having employees scan a badge through a computerized time clock.\r\n<span style=\"font-weight: bold;\">Verify timecard information.</span> Summarize the payroll information just collected and have supervisors verify that employees have correctly recorded their time.\r\n<span style=\"font-weight: bold;\">Summarize wages due.</span> Multiply the number of hours worked by the pay rate for each employee, also factoring in any overtime or shift differentials.\r\n<span style=\"font-weight: bold;\">Enter employee changes.</span> Employees may ask to have changes made to their paychecks, usually to the number of tax exemptions or pension withholdings. You may need to record much of this prior to calculating taxes, since it impacts the amount of wages to which taxes are applied.\r\n<span style=\"font-weight: bold;\">Calculate taxes.</span> Use tax tables to determine the amount of taxes to be withheld from employee gross pay.\r\n<span style=\"font-weight: bold;\">Calculate wage deductions.</span> There may be a number of additional deductions to take away from employee net income, including deductions for medical insurance, life insurance, garnishments, and union dues. You must also track the goal amounts for these deductions, so that you stop deducting once the goal totals are reached.\r\n<span style=\"font-weight: bold;\">Deduct manual payments.</span> If manual payments have already been made to employees, such as advances, then deduct these amounts from the remaining net pay.\r\n<span style=\"font-weight: bold;\">Create a payroll register. </span>Summarize the wage and deduction information for each employee in a payroll register, which you can then summarize to also create a journal entry to record the payroll. This document is automatically created by all payroll software packages.\r\n<span style=\"font-weight: bold;\">Print paychecks.</span> Print employee paychecks using the information in the payroll register. You normally itemize gross wages, deductions, and net pay in a remittance advice that accompanies the paycheck.\r\n <span style=\"font-weight: bold;\">Pay by direct deposit.</span> Notify your direct deposit processor of the amount of any direct deposit payments, and issue remittance advices to employees for these payments.\r\n<span style=\"font-weight: bold;\">Issue paychecks.</span> Have a paymaster issue paychecks to employees, requiring employee identification if there are a large number of employees.\r\n<span style=\"font-weight: bold;\">Deposit withheld taxes.</span> Deposit all withheld payroll taxes and employer matched taxes at a bank that is authorized to handle these transactions.\r\nPayroll administration is one of the most important business processes your company performs, yet one of the most cumbersome and time-consuming daily activities. It doesn’t generate direct revenues, so keeping this process to a bare minimum in time and cost means savings and more efficiency to your business. This is why you need <span style=\"font-weight: bold;\">payroll software</span>, so you can focus on income-generating strategies and daily core tasks.\r\nPayroll management software can be classified by: deployment (cloud vs. enterprise), business size (small business vs. enterprise) and target market (general vs. industry-specific). There is another way to distinctly classify payroll software, one that may impact on your workflows.\r\n<span style=\"font-weight: bold;\">Integrated payroll management system.</span> Payroll, accounting and HRM have overlapping processes.; thus, often, payroll management is integrated as a module in accounting software, HRM or an organization-wide business system like ERP. It can be a standard feature or separately charged as an add-on. Integrated payroll management covers the core tasks like payroll processing, income tax calculations and paycheck printing.\r\n<span style=\"font-weight: bold;\">Dedicated payroll management.</span> These are standalone apps that go beyond core features of payroll and tax software with specialized functions as time-tracking &amp; attendance,&nbsp; customized reporting, benefits management and even a tax planner. A good dedicated payroll application should easily integrate with other HRM and accounting systems. This type of payroll system is popular among payroll services and small businesses.<br /><br /><br /><br /><br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What are the must have features for a payroll software?</span></h1>\r\nThe essential part of any organisation is payroll. Every worker’s salary compensation is based on the payroll system. Now the features of payroll software are used to streamline and handle the payments of the employees. From automating several tasks such as depositing the salaries, to taking care of taxes, a payroll management software is highly helpful. \r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integrated Accounting.</span> The human resources team and the accounting department can save time for managing every payroll detail manually. Thus, payroll programs can eliminate the scope of miscalculation and placement of the critical data in a wrong file. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Recording Files and Payslips.</span> The software can generate reports including leave summary, salary benefits, and salary statements. By using the digital platform, the software can print payslip. Moreover, you can even download and print the regulatory payroll.&nbsp; Acting as the sole repository of employment record and document, this software can be handy for any business. This software includes essential features like experience letter, organisational chart, employees profile, occupational safety and tax, and offer letter.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting in Payroll Processing Software. </span>Through the software, you can customise the report criteria and follow the reporting tasks taken care of:<br /><ul><li>Timesheet reports</li><li>Balancing audit reports</li><li>Wage and liability audit-related reports</li><li>Unemployment wage reports</li></ul>Several reports and inquiry output formats which include email, XML, text file and printed report. As different teams use the reports, the software can restrict the allocation of essential resources. The features make the best out of the reporting operation. Before purchasing the software, you need to make sure that the essential reporting functions are available in your software.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Keeping Track of Earning.</span> One of the best payroll software features is that it manages the earnings of the employees. </li></ul>\r\n<br /> \r\n<ul><li><span style=\"font-weight: bold;\">Tax Management Done Easily.</span> The features of the payroll software solutions&nbsp; execute the task of tax filing and computing. With the features the employee taxes are filed within the deadline. This way, the chances of facing penalties are avoided.&nbsp; The payroll program software stores pay calculating records every hour. It also pays attention to tax benefit purposes.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Depositing Directly to Account.</span> One of the best features of payroll soft is that the payroll is deposited to the bank account directly. The software saves huge expense on the annual supplies and processing. It can also take care of any fraudulent activities related to the employee’s salary. The funds are transferred within no time directly from the company account to the employee account.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Customisation at its best.</span> Among all the key features personalisation plays an integral role. Through customising every check and form, the whole system of payroll software is managed. You can customise the tables and menus here. You can also customise the reports, screens, and fields to offer the best kind of service. The software can print logos of the organisation for attaching them to the reports and checks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">High Level of Security.</span> The primary security feature required in the software is that the database encryption. For restricting the highly valued resources like the tax files, employee personal details, and payroll information, the software has password protection. With the comprehensive audit trails, the security feature also focuses on the control access. This takes care of sensitive information to the highest degree. The addition of record level security can save the company form fraud cases at an optimal level.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Know about Streamlining.</span> The worker can get access to the records or printed pay stubs through the automatic generation of the payroll system. There is an option for getting in touch with the third-party administrator and track in-house bookkeeping.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Zero Error, High Level of Accuracy.</span> The best thing about payroll automation software is that every work is carried out by following a high level of skill. By installing the latest updates on the application, the features of payroll software remain upgraded. And the system does not have to pay the price of manual error. With the help of soft, there is less chance of human error. Also, the tax forms are pre-filled following the worker’s payroll details. The unbiased third-party app can keep the records up-to-date every hour even if you outsource the operations.</li></ul>\r\n<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Payroll_Accounting.png"},{"id":164,"title":"Billing","alias":"billing","description":"Billing is a complex set of programs that allows you to calculate the number of services provided, while the calculations are carried out in a variety of units of measurement. Services are charged and as a result, the client receives a ready invoice, which additionally takes into account all promotions and discounts. The billing covers three main functions: settlement operations, provision of information, financial services.\r\nTypes of billing:\r\n<ul><li>Convergent billing is a carrier-class subsystem that provides mutual settlements with the customer of any network and an arbitrary informative application.</li><li>Automatic billing is a broad definition, including a variety of phenomena: from bank statements to making a payment with a plastic card.</li><li>Deferred billing is called billing, in which the calculation is made on the basis of the calls made.</li><li>Using hot billing reduces the delay in debiting funds, i.e. the speed of interaction with the service provider increases.</li><li>Mobile billing (SMS billing) is a method of electronic payment, in which payment for services is made using a telephone.</li></ul>\r\nCurrency calculation unit between the bank and the world payment system is called the billing currency. When the billing currency is different from the currency of the account, automatic conversion of funds occurs at the bank exchange rate.","materialsDescription":" <span style=\"font-weight: bold;\">Billing tasks:</span>\r\nThe main task of the billing is to provide a full account to the subscriber, information about which is available in this billing network. The billing system is responsible for the transfer of funds from the client’s account to the organization’s account for the services provided.\r\nBilling systems allow complete accounting of each consumer’s account.\r\n<ul><li>revenues;</li><li>costs;</li><li>used services;</li><li>personal tariff plans;</li><li>the amount of funds on the balance sheet;</li><li>discounts and promotions;</li><li>other information of an informative plan.</li></ul>\r\nEffective billing is needed to save time for both operators and consumers. With all this, the billing system should be as transparent as possible, that is, the client must know exactly what services he uses and how much he pays for it. The billing system should be as simple and understandable as possible to consumers, but it should take into account all the parameters set by the service.\r\n<span style=\"font-weight: bold;\">Customer billing options:</span>\r\n<ul><li>automated calculation of the cost of services;</li><li>the ability to quickly receive services;</li><li>automatic debiting of funds (monthly fee and/or payment for services);</li><li> instant receipt of bill details;</li><li>the ability to receive timely information about new services, discounts and so on;</li><li>automatic crediting of bonuses and calculation of discounts.</li></ul>\r\nA properly functioning billing system provides an opportunity for employees of an organization using it to quickly receive information about the use of services and automatically invoice consumers. With the help of billing, it becomes easy to serve customers with bills and coupons, get a quick payment for services. The billing also produces an estimate of consumption, based on this information, the organization can draw conclusions about the demand for various types of services. Thanks to billing, providing clients with advertising information about new promotions, services, and tariffs is automated.\r\nMembers of the billing process:\r\n<ul><li>organizations that produce the necessary resources for the billing process - billing providers;</li><li>organizations that are the primary consumer of billing - cellular operators, Internet telephony operators, Internet providers, providers of digital television and so on;</li><li>ordinary users.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Billing1.png"},{"id":373,"title":"Workforce Management","alias":"workforce-management","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Workforce_Management.png"},{"id":371,"title":"Compensation Management","alias":"compensation-management","description":" Compensation management is a critical part of talent management and employee retention. It uses financial and nonmonetary benefits to attract recruits, reduce turnover, spur performance and boost employee engagement. It is responsible for ensuring that salary and bonuses remain competitive and benefit programs change with the needs of the workforce. The people in this role not only work with data but are also keen to understand the complexity of benefits administration.\r\nCompensation management software is standard in human capital management software suites. It is used to budget employee salaries and provides information about how salary changes with a job role. Although HR has charge of compensation management systems, it can be accessed by managers in a firm.\r\nThe software is typically configured to give supervisors a departmental view of the employee data they need to make salary offers, the issue raises and grant bonuses. An employee's performance management data may be displayed along with compensation information.\r\nEnsuring that salaries are competitive is a major benefit of compensation management systems. Compensation data that's in tune with the market gives hiring managers critical data they need when making an offer to a candidate. This applies as well to raises and bonuses to the incumbent workforce. Employees today have opportunities to find out about their peers' salaries and benefits. A good compensation management system is alert to the market, and this can help motivate employees and reduce turnover.\r\nCompensation management requires the use of external data. Managers gather salary market data by industry, company size, job role and geography. They can use government data, information from publicly available sites that gather user reported salary data, as well as purchase data from third-party firms that conduct ongoing surveys of salary and benefits.","materialsDescription":" <span style=\"font-weight: bold; \">Why is Compensation Management so important?</span>\r\n<ol><li>Compensation management makes a company vigilant. It drives managers to be on the lookout for star performers who must be given rewards for their efforts, which ultimately decreases the risk of losing a valuable employee.</li><li>It is positive reinforcement. Yes, money doesn’t make the world go round and if line managers are not friendly, helpful and supportive retention is difficult. But cash prizes and consistent monetary perks in conjunction with a great work environment allow companies to grow by leaps and bounds through motivated, hard-working employees.</li><li>Compensation management enhances the company’s reputation. When workers are satisfied with their monetary and intangible rewards, they attract better prospects for vacant positions, bringing new, fresh talent to the organization.</li></ol>\r\n<span style=\"font-weight: bold;\">Benefits of Compensation Management for your Organization</span>\r\n<ul><li>One of the most significant benefits associated with compensation management is that it helps the organization achieve employee satisfaction. A happy employee will be more productive while contributing to the overall profit of the business. This makes employees realize that they are getting equal returns for the time and effort they are dedicating to the organization. The practice of compensation management exerts a positive impact on the employees by influencing them to perform better and increasing their overall efficiency.</li><li>This stabilizes the labor turnover rate as employees get compensated for their work at a competitive market rate.&nbsp; They do not feel the need of leaving the organization. It can then be concluded that compensation management helps to increase the loyalty of the employees towards the organization.</li><li>Compensation management is an important aspect of the job evaluation process. It augments the whole process by setting up standards for the company that are realistic as well as achievable, as far as the compensation practices of the organization are concerned.</li><li>It is a practice which helps to improve the relationship of the company with the labor union, as it allows the compliance of different labor laws and acts. If the organization is following the compensation practices same as that of the market, there will be no dispute to settle between them and the labor union.</li><li>It helps the professional growth of employees, as their efficiency increases, when there is a reward present for achieving a certain level of production. This also means that the deserving employees are fairly compensated for the efforts they are putting into their work, thus helping the organization to retain the best talent.</li><li>Compensation Management is the practice that if followed properly, will turn the organization into a hub of talent. This means that more human capital will get attracted to the company when they will view the compensation package that it will be offering. Also, the organization must keep in mind that monetary rewards are not something that only derives the motivation of the workforce. The overall compensation package must also include the non-monetary rewards, where the employees should be appreciated for the effort they are putting in their work. Therefore, the organization must ensure that its compensation package is based on monetary as well as non-monetary rewards.</li></ul>\r\n<span style=\"font-weight: bold;\">How to Manage Compensation</span>\r\nVery small businesses may use multiple spreadsheets to track and calculate different aspects of their employees’ compensation. This isn’t an efficient system, but when you only have a few employees, it may suit your needs. However, as your business grows and you hire more staff, your old spreadsheets just won’t do the job anymore.\r\nSpreadsheets take a lot of time to update. For a growing workforce, they can become unmanageable. When employee data is spread between multiple sheets, finding and tracking information is time-consuming and you could misplace important data.\r\nIn some cases, the compensation data that gets misplaced can have serious, negative impacts on your business. For example, if your new employee is mistakenly not added to your benefits plan and then they become seriously injured, they won’t have any coverage. This is devastating for the affected employee and can damage morale for the rest of the team.\r\nThis is why businesses turn to compensation management software as they grow. With this software, all the information your HR department needs are in one place. Since the information is in one place, you can quickly and efficiently analyze your employees’ compensation and make any necessary changes.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Compensation_Management.png"},{"id":150,"title":"Workforce Performance Management","alias":"workforce-performance-management","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Workforce_Performance_Management.png"},{"id":339,"title":"Marketing","alias":"marketing","description":" Marketing is the study and management of exchange relationships. It is the business process of creating relationships with and satisfying customers. Because marketing is used to attract customers, it is one of the primary components of business management and commerce. Marketers can direct product to other businesses (B2B marketing) or directly to consumers (B2C marketing).\r\nRegardless of who is being marketed to, several factors, including the perspective the marketers will use. These market orientations determine how marketers will approach the planning stage of marketing. This leads into the marketing mix, which outlines the specifics of the product and how it will be sold. This can in turn, be affected by the environment surrounding the product, the results of marketing research and market research, and the characteristics of the product's target market.\r\nOnce these factors are determined, marketers must then decide what methods will be used to market the product. This decision is based on the factors analyzed in the planning stage as well as where the product is in the product life cycle.\r\nMarketing is defined by the American Marketing Association as &quot;the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large&quot;. The term developed from the original meaning which referred literally to going to market with goods for sale. From a sales process engineering perspective, marketing is &quot;a set of processes that are interconnected and interdependent with other functions of a business aimed at achieving customer interest and satisfaction&quot;.\r\nPhilip Kotler defined marketing as &quot;Satisfying needs and wants through an exchange process&quot;, and a decade later defines it as “a social and managerial process by which individuals and groups obtain what they want and need through creating, offering and exchanging products of value with others.”\r\nThe Chartered Institute of Marketing defines marketing as &quot;the management process responsible for identifying, anticipating and satisfying customer requirements profitably&quot;. A similar concept is the value-based marketing which states the role of marketing to contribute to increasing shareholder value. In this context, marketing can be defined as &quot;the management process that seeks to maximise returns to shareholders by developing relationships with valued customers and creating a competitive advantage&quot;.\r\nIn the past, marketing practice tended to be seen as a creative industry, which included advertising, distribution and selling. However, because the academic study of marketing makes extensive use of social sciences, psychology, sociology, mathematics, economics, anthropology and neuroscience, the profession is now widely recognized as a science, allowing numerous universities to offer Master-of-Science (MSc) programs.\r\nThe process of marketing is that of bringing a product to market, which includes these steps: broad market research; market targeting and market segmentation; determining distribution, pricing and promotion strategies; developing a communications strategy; budgeting; and visioning long-term market development goals. Many parts of the marketing process (e.g. product design, art director, brand management, advertising, inbound marketing, copywriting etc.) involve use of the creative arts.","materialsDescription":"<span style=\"font-weight: bold; \">What the differences between B2B and B2C Marketing?</span>\r\nThe different goals of B2B and B2C marketing lead to differences in the B2B and B2C markets. The main differences in these markets are demand, purchasing volume, amount of customers, customer concentration, distribution, buying nature, buying influences, negotiations, reciprocity, leasing and promotional methods.\r\n<span style=\"font-style: italic; \">Demand:</span> B2B demand is derived because businesses buy products based on how much demand there is for the final consumer product. Businesses buy products based on customer's wants and needs. B2C demand is primarily because customers buy products based on their own wants and needs.\r\n<span style=\"font-style: italic; \">Purchasing Volume:</span> Businesses buy products in large volumes to distribute to consumers. Consumers buy products in smaller volumes suitable for personal use.\r\n<span style=\"font-style: italic; \">Amount of Customers:</span> There are relatively fewer businesses to market to than direct consumers.\r\n<span style=\"font-style: italic; \">Customer Concentration:</span> Businesses that specialize in a particular market tend to be geographically concentrated while customers that buy products from these businesses are not concentrated.\r\n<span style=\"font-style: italic; \">Distribution:</span> B2B products pass directly from the producer of the product to the business while B2C products must additionally go through a wholesaler or retailer.\r\n<span style=\"font-style: italic; \">Buying Nature:</span> B2B purchasing is a formal process done by professional buyers and sellers while B2C purchasing is informal.\r\n<span style=\"font-style: italic; \">Buying Influences:</span> B2B purchasing is influenced by multiple people in various departments such as quality control, accounting, and logistics while B2C marketing is only influenced by the person making the purchase and possibly a few others.\r\n<span style=\"font-style: italic; \">Negotiations:</span> In B2B marketing, negotiating for lower prices or added benefits is commonly accepted while in B2C marketing (particularly in Western cultures) prices are fixed.\r\n<span style=\"font-style: italic; \">Reciprocity:</span> Businesses tend to buy from businesses they sell to. For example, a business that sells printer ink is more likely to buy office chairs from a supplier that buys the business's printer ink. In B2C marketing, this does not occur because consumers are not also selling products.\r\n<span style=\"font-style: italic; \">Leasing:</span> Businesses tend to lease expensive items while consumers tend to save up to buy expensive items.\r\n<span style=\"font-style: italic; \">Promotional Methods:</span> In B2B marketing, the most common promotional method is personal selling. B2C marketing mostly uses sales promotion, public relations, advertising, and social media.\r\n<span style=\"font-weight: bold; \">What are marketing orientations?</span>\r\nA marketing orientation has been defined as a &quot;philosophy of business management.&quot; or &quot;a corporate state of mind&quot; or as an &quot;organization[al] culture&quot;. Although scholars continue to debate the precise nature of specific orientations that inform marketing practice, the most commonly cited orientations are as follows:\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Product</span></span>\r\nA firm employing a product orientation is mainly concerned with the quality of its product. A product orientation is based on the assumption that all things being equal, consumers will purchase products of superior quality. The approach is most effective when the firm has deep insights into customer needs and desires as derived from research and/or intuition and understands consumer's quality expectations and price consumers are willing to pay. Although the product orientation has largely been supplanted by the marketing orientation, firms practicing a product orientation can still be found in haute couture and arts marketing.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Sales</span></span>\r\nA sales orientation focuses on the selling/promotion of the firm's existing products, rather than developing new products to satisfy unmet needs or wants. This orientation seeks to attain the highest possible sales through promotion and direct sales techniques. The sales orientation &quot;is typically practiced with unsought goods.&quot; One study found that industrial companies are more likely to hold a sales orientation than consumer goods companies. The approach may also suit scenarios in which a firm holds dead stock, or otherwise sells a product that is in high demand, with little likelihood of changes in consumer tastes diminishing demand.\r\nA 2011 meta-analyses found that the factors with the greatest impact on sales performance are a salesperson's sales-related knowledge (knowledge of market segments, sales presentation skills, conflict resolution, and products), degree of adaptiveness (changing behavior based on the aforementioned knowledge), role clarity (salesperson's role is to expressly to sell), cognitive aptitude (intelligence) and work engagement (motivation and interest in a sales role).\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Production</span></span>\r\nA firm focusing on a production orientation specializes in producing as much as possible of a given product or service in order to achieve economies of scale or economies of scope. A production orientation may be deployed when a high demand for a product or service exists, coupled with certainty that consumer tastes and preferences remain relatively constant (similar to the sales orientation). The so-called production era is thought to have dominated marketing practice from the 1860s to the 1930s, but other theorists argue that evidence of the production orientation can still be found in some companies or industries. Specifically, Kotler and Armstrong note that the production philosophy is &quot;one of the oldest philosophies that guides sellers... [and] is still useful in some situations.&quot;\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Marketing</span></span>\r\nThe marketing orientation is the most common orientation used in contemporary marketing. It is a customer-centric approach that involves a firm basing its marketing program around products that suit new consumer tastes. Firms adopting a marketing orientation typically engage in extensive market research to gauge consumer desires, use R&amp;D (Research &amp; Development) to develop a product attuned to the revealed information, and then utilize promotion techniques to ensure consumers are aware of the product's existence and the benefits it can deliver. Scales designed to measure a firm's overall market orientation have been developed and found to be robust in a variety of contexts.\r\nThe marketing orientation has three prime facets, which are:\r\n<span style=\"font-style: italic; \">Customer orientation:</span> A firm in the market economy can survive by producing goods that people are willing and able to buy. Consequently, ascertaining consumer demand is vital for a firm's future viability and even existence as a going concern.\r\n<span style=\"font-style: italic; \">Organizational orientation:</span> The marketing department is of prime importance within the functional level of an organization. Information from the marketing department is used to guide the actions of a company's other departments.\r\nAs an example, a marketing department could ascertain (via marketing research) that consumers desired a new type of product or a new usage for an existing product. With this in mind, the marketing department would inform the R&amp;D department to create a prototype of a product/service based on consumers' new desires.\r\nThe production department would then start to manufacture the product, while the marketing department would focus on the promotion, distribution, pricing, etc. of the product. Additionally, a firm's finance department would be consulted, with respect to securing appropriate funding for the development, production, and promotion of the product. Finance may oppose the required capital expenditure since it could undermine a healthy cash flow for the organization.\r\n<span style=\"font-style: italic;\">Mutually beneficial exchange:</span> In a transaction in the market economy, a firm gains revenue, which thus leads to more profits, market shares, and/or sales. A consumer, on the other hand, gains the satisfaction of a need/want, utility, reliability and value for money from the purchase of a product or service.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Societal marketing</span></span>\r\nA number of scholars and practitioners have argued that marketers have a greater social responsibility than simply satisfying customers and providing them with superior value. Marketing organizations that have embraced the societal marketing concept typically identify key stakeholder groups such as employees, customers, and local communities. Companies that adopt a societal marketing perspective typically practice triple bottom line reporting whereby they publish social impact and environmental impact reports alongside financial performance reports. Sustainable marketing or green marketing is an extension of societal marketing.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Marketing.png"},{"id":341,"title":"Customer Service","alias":"customer-service","description":" Customer service is the process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item. Customer service can take the form of in-person interaction, a phone call, self-service systems, or by other means.\r\nCustomer service is an important part of maintaining ongoing client relationships, which is key to continuing revenue. For this reason, many companies have worked hard to increase their customer satisfaction levels.\r\nMost successful businesses recognize the importance of providing outstanding customer service. Courteous and empathetic interaction with a trained customer service representative can mean the difference between losing or retaining a customer.\r\nWhen problems arise, customers should receive timely attention to the issue. Prompt attention to emails and phone calls is critical to maintaining good relations. Requiring customers to stand in long lines or sit on hold can sour an interaction before it begins.\r\nIdeally, customer service should be a one-stop endeavor for the consumer. For example, if a customer calls a helpline regarding a problem with a product, the customer service representative should follow through with the customer until the issue is fully resolved.\r\nThis may entail scheduling appointments with in-person repair personnel if the problem cannot be resolved on the phone, or transferring a call to skilled technicians in another department. Proactively following up with the customer to ensure that he or she is fully satisfied is another smart move.","materialsDescription":" What are customer service standards?\r\nCustomer service standards are an internal corporate set of rules governing the company's customer service activities, an algorithm for communicating with customers, and general standards for responding to unusual situations. The standard of customer service is an integral part of the corporate standard of the company.\r\nFunctions of customer service standards:\r\n<ol><li>To order. The client does not encounter problems, does not see them, which means that he is confident that all the staff without exception are professionals who know their business.</li><li>To control. It is difficult to assess and monitor the work of each manager if there are no clear criteria for evaluation. At the same time, the implementation of the sales plan cannot be the only parameter of the assessment; you need to know whether the manager of customer service standards adopted in this company adheres.</li><li>To adapt. Among other things, the availability of customer service standards simplifies the procedure.</li></ol>\r\nCustomer service standards are effective if the customer does not see the difference between the work of two (or more) managers, and sees only “proprietary” service, always the same, regardless of any external factors or circumstances. The customer service standard, which has been tested in practice, backed up by experience (perhaps even someone else's), created on the basis of analytical studies and recognized methods, can be called &quot;gold&quot;. It allows you to increase profits, improve the image of the company, attract new customers.\r\nCustomer service standards are an important part of the company's brand. But, in addition, the standards are necessary and other units, in particular, the department to work with staff. Therefore, their development must take into account the needs of all interested services of the company.\r\n<span style=\"font-weight: bold; \">What is the purpose of introducing customer service standards in the company?</span>\r\nThe objectives of implementing the standards are as follows:\r\n<ul><li>For employees with experience: minimize the number of erroneous and unnecessary actions. The result of this will be saving time of each employee (no errors - no need to spend time correcting them). And, as a result, increased productivity.</li><li>For novice employees: customer service standards allow you to transfer the necessary knowledge in the most concise manner and in a short time.</li><li>For the company: the abolition of dependence on the old-timers. Not all employees who have worked in the company for many years (or even since the day of foundation) are able to resist the so-called star disease. Having knowledge and experience, a person loses the ability to objectively evaluate his work, he begins to think that he is the best manager in the company. It can end very badly - in the event of dismissal, such an employee will take the base, and turn clients against the company. Standards for customer service are needed to ensure that all employees can be assessed on a single scale, based on the actual benefits they bring to the company, as well as the attitude of the employee to the company.</li><li>For the company: the uniformity of control activities of managers. Standards are unequivocal, exclude double interpretations, and therefore cannot cause controversy about the rightness of an employee or employer.</li><li>For managers: the standards of uniform customer service are the same for all managers, and this makes it possible to make the pay of each manager absolutely transparent and intelligible. Realizing that there will be no double interpretations, the manager may not be afraid that he will be paid less than expected - all his mistakes and achievements are immediately visible and understandable.</li></ul>\r\n<span style=\"font-weight: bold; \">The application of service standards allows you:</span>\r\n<ul><li>to develop a company style in dealing with clients;</li><li>to increase the effectiveness of the work of managers with new customers;</li><li>to bring the quality of communication with customers to a higher level;</li><li>to create a positive opinion of the company about the company, so that it can be recommended to its acquaintances, thus increasing the number of potential and then real customers;</li><li>to minimize conflicts between the manager and the customer;</li><li>to develop a technology for training newcomers;</li><li>to transfer the assessment of the work of the manager from the subjective to the objective, transparent and understandable to everyone;</li><li>to establish a procedure for controlling the work of personnel;</li><li>to increase the motivation of managers to work.</li></ul>\r\n<span style=\"font-weight: bold;\">Benefits of applying service standards</span>\r\n<ul><li>The accumulation of experience: the entire base focuses on the company, and not on the hands of managers, &quot;old-timers.&quot; Thus, the departure of one or several “old” employees does not become a “natural disaster” for the company.</li><li>Motivation, analysis and control: customer service standards make it possible to develop a transparent scheme of managers' motivation based on a clear, almost mathematical analysis of their work. The sales process is optimized.</li><li>Setting goals. With the help of standards, the company has the ability to set clear, reasonable plans. This allows you to keep the atmosphere in the team friendly and stable, and the lack of &quot;muffled&quot; tasks - to increase the loyalty of managers to the company.</li><li>Standards of customer service is a fairly mobile system that allows you to immediately detect errors in working with clients and quickly eliminate them. In addition, at any stage of working with a client, the head of the sales department can intervene in the process, noticing an error in the work of the manager, and even be proactive in order to prevent an error to which the manager is heading.</li><li>Quick and easy start for beginners. Customer service standards are actually a knowledge base, collected, analyzed, and streamlined. Such information is easily transmitted and assimilated by beginners, which means that the beginner quickly gets to work and starts to make a profit. In addition, a newbie will not spoil relations with a client by awkward actions, since he already knows what to do in any conflict and problem situations.</li><li>Customer confidence. Customer service standards allow the latter to feel confident in the company - no matter where the customer is, he will always easily recognize “his” company by brand features and can be absolutely sure that in a small town they will be served as qualitatively as in a million-plus city, because that the company is well aware of their work. So, such a company can be trusted.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Customer_Service.png"},{"id":337,"title":"Sales","alias":"sales","description":" Sales are activities related to selling or the number of goods or services sold in a given targeted time period.\r\nThe seller, or the provider of the goods or services, completes a sale in response to an acquisition, appropriation, requisition, or a direct interaction with the buyer at the point of sale. There is a passing of title (property or ownership) of the item, and the settlement of a price, in which agreement is reached on a price for which transfer of ownership of the item will occur. The seller, not the purchaser, typically executes the sale and it may be completed prior to the obligation of payment. In the case of indirect interaction, a person who sells goods or service on behalf of the owner is known as a salesman or saleswoman or salesperson, but this often refers to someone selling goods in a store/shop, in which case other terms are also common, including salesclerk, shop assistant, and retail clerk.\r\nIn common law countries, sales are governed generally by the common law and commercial codes. In the United States, the laws governing sales of goods are somewhat uniform to the extent that most jurisdictions have adopted Article 2 of the Uniform Commercial Code, albeit with some non-uniform variations.\r\nA person or organization expressing an interest in acquiring the offered item of value is referred to as a potential buyer, prospective customer, or prospect. Buying and selling are understood to be two sides of the same &quot;coin&quot; or transaction. Both seller and buyer engage in a process of negotiation to consummate the exchange of values. The exchange, or selling, process has implied rules and identifiable stages. It is implied that the selling process will proceed fairly and ethically so that the parties end up nearly equally rewarded. The stages of selling, and buying, involve getting acquainted, assessing each party's need for the other's item of value, and determining if the values to be exchanged are equivalent or nearly so, or, in buyer's terms, &quot;worth the price&quot;. Sometimes, sellers have to use their own experiences when selling products with appropriate discounts.\r\nAlthough the skills required are different, from a management viewpoint, sales is a part of marketing. Sales often form a separate grouping in a corporate structure, employing separate specialist operatives known as salespersons (singular: salesperson). Selling is considered by many to be a sort of persuading &quot;art&quot;. Contrary to popular belief, the methodological approach of selling refers to a systematic process of repetitive and measurable milestones, by which a salesman relates his or her offering of a product or service in return enabling the buyer to achieve their goal in an economic way.","materialsDescription":" <span style=\"font-weight: bold;\">What's the Difference Between Sales and Marketing?</span>\r\nSales and Marketing: two terms we often hear together when working with mid-size companies. In some ways, this is logical because the two need to work together. But in fact, Sales and Marketing are two very different functions and require very different skills.\r\nBusiness leaders know what Operations are; they make stuff. They know what Accounting is; they record and control the money. And they know what Sales do; they sell stuff. So if you are not making stuff, selling stuff, or recording the money—what is marketing and why do you need it?\r\nWhat's the difference between Sales and Marketing? To answer this question, let's define what Sales and Marketing are separately and how they support one another.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">What is Marketing? Aligning with Customers, Now and for the Future</span></span>\r\nA key job of Marketing is to understand the marketplace from the perspective of the customer looking back towards the company and helping lead the company where it should be in the future. Marketing’s job is to direct the organization toward the segments, or groups of customers and channels where the company can profitably compete. It should help the organization see how it needs to modify its product offerings, pricing, and communication so that it meets the needs of the distribution channel or end customers.\r\nMarketing also needs to convert the market understanding into tools and tactics to attract the market, build (often digital) relationships, and develop leads. Without Sales, Marketing efforts run short. Marketing directs Sales as to where they should be hunting and what ammo to use. Note, however, that if Marketing becomes a sales support function focused only on the now, the future can become lost.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Without Marketing, Sales Suffers</span></span>\r\nNot even the best hunter can bring home dinner if they are shooting blanks at decoys. Markets are constantly changing. The job of marketing is to stay ahead of the changes and help the hunters see where they should be hunting and provide them with the right ammunition. If Marketing is only focused on delivering the ammunition for today, nobody will see where the industry is moving or where the company needs to hunt next. This limits growth not only for Sales and Marketing but also for your entire organization.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Can You be Both Sales and Marketing?</span></span>\r\nIn all my years, working for companies that ranged from Fortune 100 to mid-size companies I have never met anyone who was really good at both sales and marketing. I have held the title of VP of Sales and Marketing, managing a 500 person sales and merchandising force. I was really a marketing person with sales authority. The skills required to focus on the now and the push of sales are different. In many ways, they are contrary to the skills of looking to the future and the customer perspective of marketing.\r\nEvery Sales organization feels they have a good understanding of their customers. But every Sales conversation with a customer has a sales transaction lurking in the background. Therefore, customers can never be completely open about their needs and want when talking to a sales person.\r\nFor a company to really grow, someone must have the job of looking out the window towards where the company needs to go in the future. For many companies, this is the job of the CEO and Sales hires someone to do some sales support and gives them a marketing title. But as companies grow, the job of CEO starts to become a full-time job in itself and the strategic role of Marketing gets short-changed. A study of mid-size companies by the University of Texas showed that companies that separated the roles of Marketing and Sales were much more likely to grow faster than the industry average.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Sales and Marketing: Today and the Future</span></span>\r\nSales need to be focused on the now. You can’t run a company unless your sales team is focused on bringing in today’s business. But you can’t really ask your Sales leaders where the company should go next and to develop the 18-month plan to get there without losing focus on today’s revenue. Besides, if your sales executive was really good at developing future-focused business strategies and tying that strategy to the plans and tools of marketing to make it happen, they would be a marketing person and not a now-focused sales person.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Sales.png"},{"id":421,"title":"Digital Commerce Applications","alias":"digital-commerce-applications","description":"E-commerce is the activity of buying or selling products on online services or over the Internet. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.\r\nModern electronic commerce typically uses the World Wide Web for at least one part of the transaction's life cycle although it may also use other technologies such as e-mail. Typical e-commerce transactions include the purchase of online books (such as Amazon) and music purchases (music download in the form of digital distribution such as iTunes Store), and to a less extent, customized/personalized online liquor store inventory services. There are three areas of e-commerce: online retailing, electric markets, and online auctions. E-commerce is supported by electronic business.\r\nE-commerce businesses may also employ some or all of the followings:\r\n<ul><li>Online shopping for retail sales direct to consumers via Web sites and mobile apps, and conversational commerce via live chat, chatbots, and voice assistants;</li><li>Providing or participating in online marketplaces, which process third-party business-to-consumer or consumer-to-consumer sales;</li><li>Business-to-business buying and selling;</li><li>Gathering and using demographic data through web contacts and social media;</li><li>Business-to-business (B2B) electronic data interchange;</li><li>Marketing to prospective and established customers by e-mail or fax (for example, with newsletters);</li><li>Engaging in pre-retail for launching new products and services;</li><li>Online financial exchanges for currency exchanges or trading purposes.</li></ul>","materialsDescription":" <span style=\"font-weight: bold; \">5 Reasons Why E-commerce Is So Important For Your Business</span>\r\nFrom startups to small businesses right through to huge brands, there are a huge number of companies that can benefit from their own e-commerce website, where they can sell their own products or services. In today's competitive and convenience-focused society, no longer do consumers want to venture to the high street in order to buy items, instead, consumers want to shop from their own homes, making e-commerce a flexible solution for both businesses and buyers.\r\nIf you’re still on the fence about launching an e-commerce store then look no further, here are the top 5 reasons e-commerce is so important for your business and just how you can benefit from moving online this year!\r\n<span style=\"font-weight: bold; \">Can Broaden Your Brand</span>\r\nE-commerce is an ideal way you can take your brand from a traditional brick and mortar store to an innovative, well-loved brand. By offering great products 24 hours a day along with online customer service, blogs and social media, no longer is your business one singular store, with an online presence your business can be the home of your products and the general home of your business, allowing you to fully expand your product ranges without having to worry about moving locations or worrying about not being able to expand your business.\r\n<span style=\"font-weight: bold; \">It’s More Convenient</span>\r\nAn online store is available all day, every day meaning your customers can visit your store at all times, no matter what their schedule might be. These days people don’t always have the time to physically go shopping, instead more and more people are choosing to shop online to find the items they want or need and if your business can offer this for your customers there’s no you shouldn't appeal to a wider range of customers all looking for a convenient and flexible experience.\r\n<span style=\"font-weight: bold; \">Increase Your Reach</span>\r\nDue to the internet’s accessibility, millions of people across the world can view your website at any time, meaning that for those looking to expand their businesses and reach out to a larger audience, you have many more opportunities to do so. Compare the number of people you can reach through a website to the amount you can reach through a high street store or local advertising, there’s no reason you shouldn’t look at taking your business online if you’re looking to improve your reach.\r\n<span style=\"font-weight: bold; \">Gives You Marketing Opportunities</span>\r\nYour website is one of the best marketing tools your business has, not only can the use of SEO when building your site lead to more chances of your business getting found in search engines, but a huge number of marketing techniques can also work alongside your website, including pay per click advertising, your social media marketing, and your email marketing, all of which can include links back to your website.\r\n<span style=\"font-weight: bold; \">Scalable</span>\r\nAs your business grows it’s very likely you’ll want to grow your product range and your target audience, as well as develop your business for customer requirements and consumer demand. An e-commerce site lets you scale your business accordingly, allowing you to add more lines, add more payment options and even grow when you choose to ship to, without having to worry about changing your location or moving to larger premises as you might with a brick and mortar store.\r\nE-commerce offers the business a whole range of opportunities, from marketing opportunities to increase your products ranges to generating more sales and with an optimized and well-developed website, you can not only achieve these goals but also offer your customers around the clock, convenient service, that can boost your business.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Digital_Commerce_Applications.png"},{"id":69,"title":"Business Analytics","alias":"business-analytics","description":"Business Analytics is “the study of data through statistical and operations analysis, the formation of predictive models, application of optimization techniques, and the communication of these results to customers, business partners, and college executives.” Business Analytics requires quantitative methods and evidence-based data for business modeling and decision making; as such, Business Analytics requires the use of Big Data.\r\nSAS describes Big Data as “a term that describes the large volume of data – both structured and unstructured – that inundates a business on a day-to-day basis.” What’s important to keep in mind about Big Data is that the amount of data is not as important to an organization as the analytics that accompany it. When companies analyze Big Data, they are using Business Analytics to get the insights required for making better business decisions and strategic moves.\r\nCompanies use Business Analytics (BA) to make data-driven decisions. The insight gained by BA enables these companies to automate and optimize their business processes. In fact, data-driven companies that utilize Business Analytics achieve a competitive advantage because they are able to use the insights to:\r\n<ul><li>Conduct data mining (explore data to find new patterns and relationships)</li><li>Complete statistical analysis and quantitative analysis to explain why certain results occur</li><li>Test previous decisions using A/B testing and multivariate testing</li><li>Make use of predictive modeling and predictive analytics to forecast future results</li></ul>\r\nBusiness Analytics also provides support for companies in the process of making proactive tactical decisions, and BA makes it possible for those companies to automate decision making in order to support real-time responses.","materialsDescription":"<span style=\"font-weight: bold; \">What does Business Analytics (BA) mean?</span>\r\nBusiness analytics (BA) refers to all the methods and techniques that are used by an organization to measure performance. Business analytics are made up of statistical methods that can be applied to a specific project, process or product. Business analytics can also be used to evaluate an entire company. Business analytics are performed in order to identify weaknesses in existing processes and highlight meaningful data that will help an organization prepare for future growth and challenges.\r\nThe need for good business analytics has spurred the creation of business analytics software and enterprise platforms that mine an organization’s data in order to automate some of these measures and pick out meaningful insights.\r\nAlthough the term has become a bit of a buzzword, business analytics are a vital part of any business. Business analytics make up a large portion of decision support systems, continuous improvement programs and many of the other techniques used to keep a business competitive. Consequently, accurate business analytics like efficiency measures and capacity utilization rates are the first step to properly implementing these techniques.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Business_Analytics.png"},{"id":361,"title":"Financial Performance and Strategy Management Applications","alias":"financial-performance-and-strategy-management-applications","description":" Strategic financial management means not only managing a company's finances but managing them with the intention to succeed—that is, to attain the company's goals and objectives and maximize shareholder value over time. However, before a company can manage itself strategically, it first needs to define its objectives precisely, identify and quantify its available and potential resources, and devise a specific plan to use its finances and other capital resources toward achieving its goals.\r\nStrategic financial management is about creating profit for the business and ensuring an acceptable return on investment (ROI). Financial management is accomplished through business financial plans, setting up financial controls, and financial decision making.","materialsDescription":" <span style=\"font-weight: bold;\">What is financial performance management?</span>\r\nAlso known as corporate performance management, financial performance management refers to the ways that a company manages and monitors financial results across an organization. The primary purpose of financial performance management is to compare actual results to budgets and forecasts and make adjustments accordingly. The result? Companies are better equipped to meet their business goals.\r\nVentana Research describes financial performance management as a specific set of capabilities that includes &quot;defining their company's key performance indicators, formulating strategic plans and forecasts, handling performance reporting, and increasing finance operational efficiency and execution company-wide.”\r\n<span style=\"font-weight: bold;\">What is financial performance management software?</span>\r\nFinancial performance management software, also known as corporate performance management software, streamlines financial management processes. This software connects budgeting, planning, close, consolidation, reporting, and disclosure to a single data source. It enables users to complete these tasks in one software system, as opposed to many separate systems.\r\nIn essence, financial performance management software consolidates information, formats it to meet compliance requirements, and provides automated tools that enable finance to create regulatory reports and disclosures. In addition to a central data repository and workflow tools, financial performance management software has features to create, manage, validate, and publish financial statements and reports. Best-in-class financial performance management software even has a robust suite of communication tools that foster collaboration and improve audit controls.\r\n<span style=\"font-weight: bold;\">What are the benefits of corporate performance management?</span>\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies become more agile when faced with unexpected business events.</span> With features like KPI dashboards, real-time data, and responsive plans that change as actuals do, CFOs and finance executives can understand what’s happening and take action faster.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies make better decisions.</span> CPM systems often have automated features like scenario modeling, rolling forecasts, and what-if scenarios analysis. Using these in combination with a single version of automated data, executives can better analyze performance, respond to change, and make more informed decisions.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies focus on analysis.</span> Using corporate performance software, users spend less time on manual tasks like data collection and data entry. Instead, they can focus their time on value-added activities like analyzing profitability, reducing costs, business partnering with executive decision-makers, and developing a strategy.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies interpret large amounts of data quickly.</span> CPM as we know it is evolving. Once CPM was purely financial management. Today, organizations are sitting on a treasure trove of information, that if adequately managed, could provide telling insights about the state of business and the direction decision-makers should take next. Modernized CPM solutions help financial users identify these underlying trends, unearth insights, and interpret large amounts of data quickly.\r\n<span style=\"font-weight: bold;\">Corporate performance management aligns the entire organization, from corporate to subsidiaries to divisions to LoBs, departments, and individual contributors all in a single solution.</span> CPM software aligns every part of the organization to a central data source, so collaborators make all decisions, create reports, and perform analysis with financial truth top of mind and with finance at the heart of every decision.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Financial_Performance_and_Strategy_Management_Applications.png"},{"id":359,"title":"Order Management","alias":"order-management","description":" Order management is the administration of business processes related to orders for goods or services. Order management is the order-to-cash sales process that sits at the heart of any goods-based B2C and B2B company. Put simply, it’s the end-to-end cycle of receiving and processing a customer order through to fulfillment. \r\nOrder management is not conducted in isolation; it relies upon almost every department in a company: from a customer service team to the warehouse staff, the accounting department through to delivery partners. When mastered effectively, order management ensures a business’s workflow runs smoothly by establishing efficient processes to keep it moving forward; maintaining customer satisfaction and protecting a company’s reputation.\r\nOrder management involves a series of interconnected touchpoints and stakeholders who work collaboratively together to enable customers to order the right products, for the right price and receive them at the right time. The order fulfillment system (as it is also known) not only secures that order-to-cash (O2C) processes run smoothly, but also gives businesses the opportunity to build customer profiles and keep track of inventory volume and sales records.\r\nWhen scaling your business, it’s important to automate and streamline this process — otherwise, you’ll eventually be overwhelmed by the sheer number of orders coming in. An ordering system gives you a one-stop shop to view and manage all customer orders in one place.\r\nSome systems offer a two-way sync that makes sure order information is passed between your order management system and your ecommerce platform while providing you with visibility into the entire process. This can help automate the flow of sales order information to every piece of the supply chain. That means you can track the entire journey of a customer order, from the “Buy” button to delivery — and even returns.\r\nOrder processing is the process or work flow from order placement to delivery. This is a key element of order fulfillment, where reliability and accuracy lead to customer satisfaction. Steps in order processing include picking, sorting, tracking and shipping. Order processing can range from manual (hand written on an order log sheet) to highly technological and data driven (through online orders and order processing software) depending on the operation.\r\nIn order to establish a fast-moving, cost-effective and accurate order management cycle, both B2C and B2B companies are choosing to use an integrated and responsive order management system (OMS). The OMS integrates directly with a business’s ERP and is set up to work alongside the human workforce in order to obtain the most productive and profitable order management cycle possible.\r\nAn integrated order management system may encompass these modules:\r\n<ul><li>Product information (descriptions, attributes, locations, quantities)</li><li>Inventory available to promise (ATP) and sourcing</li><li>Vendors, purchasing, and receiving</li><li>Marketing (catalogs, promotions, pricing)</li><li>Customers and prospects</li><li>Order entry and customer service (including returns and refunds)</li><li>Financial processing (credit cards, billing, payment on account)</li><li>Order processing (selection, printing, picking, packing, shipping) </li></ul>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What is OMS software?</span></h1>\r\nAn order management system is a software system that facilitates and manages the execution of trade orders. An order management system is any tool or platform that tracks sales, orders, inventory, and fulfillment as well as enables the people, processes, and partnerships necessary for products to find their way to the customers who bought them. \r\nAn order processing system software should provide one centralized place to manage orders from all sales channels. Centralizing this in one system is critical to delivering a superior customer experience by providing order status, on-time deliveries and meeting customer expectations for buy, fulfill and return anywhere. \r\nThe right solution gives you a foundation for consistent and seamless execution across all customer, financial, inventory and supply chain touch points that drives customer satisfaction, repeat business and long-term loyalty. Additionally, order management systems can improve sales visibility and reduce delays and back orders by giving you a single view of demand, inventory and supply.\r\nAn effective order management system software lets you seamlessly orchestrate the fulfillment of products and services across virtually all your customer touch points. Without a centralized order management system, realizing a comprehensive view of demand, transactions and customers across all channels and fulfillment locations can be extremely difficult.\r\nOrder management software equips you to think beyond the inventory on hand to focus on what's available to promise to your customers. It eliminates costly and rigid inventory segmentation across channels and business units with a single, real-time, consolidated view of inventory across the enterprise, from your suppliers and manufacturing facilities to your warehouse and stores.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How to choose the right OMS software?</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Define your system objectives and priorities of each.</span> By doing so and discussing with your internal stakeholders, you’ll clearly understand features that are “absolute requirements” vs. ones that are “nice to have.” Don’t forget to factor in scalability and future thinking.</li><li><span style=\"font-weight: bold;\">Draft a request for proposal (RFP)</span>. This will help your team get organized and both you and the vendor(s) understand the technical requirements and limitations of the system you’re hoping to implement. Don’t forget to include order volumes, number of SKUs, current vendor landscape, existing software, hardware, and networks, a timeline for the systems acquisition process, and details on training &amp; enablement.</li><li><span style=\"font-weight: bold;\">Research systems options</span>. It’s unlikely that you’ll find an ideal fit for your business with your first contact (but how amazing would that be), so compile a list of 4-6 vendors to evaluate and reach out to for demos or trails. </li><li><span style=\"font-weight: bold;\">Review trade-offs.</span> It’s unlikely you’ll find a vendor that is a 100% fit and your final selection will be based on a number of trade-off criteria. Feature &amp; function alone shouldn’t be your sole selection criteria as you’ll want to take into account the entirety of the business relationship you’re getting into.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How do your customers benefit from an online order management system?</span></h1>\r\nAn online ordering software doesn’t just benefit you, though. It also benefits your customers. The system will give them a quick, convenient, and 24/7 way to place orders without having to call or email your staff, or fill out old-fashioned Excel or Word order forms. They'll have instant, online updates on the status of their orders, and they’ll have greater confidence that their orders will arrive on-time and with the correct items. An online order management system also makes your company look more professional in the eyes of your customers.Here are three ways they benefit:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">They can place orders on their schedule.</span> Between managing employees, servicing customers, and marketing their business, most business owners are working on a very tight schedule. Taking the time to call or email your sales staff or meet with a sales rep can be challenging. Using an online product ordering system that allows customers to log on at their convenience and quickly choose the items they want to order goes a long way for customer service. If they place the same order on a regular basis, they can use a reorder feature which duplicates previous orders. The whole process takes a matter of seconds. So alleviate this challenge by implementing a system that allows your customers to place an order anytime.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">They can check their order status at any time.</span> One of the biggest challenges a business faces is managing their inventory. On one hand, they want to have enough inventory available to service their customers. On the other hand, they don’t want to have inventory piling up on their shelves. There’s a critical need to know with confidence when inventory will arrive.</li></ul>\r\n\r\n<ul><li> <span style=\"font-weight: bold;\">They have a higher probability of receiving the correct order in a timely manner. </span>Nothing will erode your customers' trust more than making errors on their shipments and invoices. If it happens once, that may be forgiven as a simple mistake. However, if it happens repeatedly, your customer is likely to start looking for alternative options. An online order management system with warehouse integration can send the order directly to your third party warehouse. This reduces the probability that an error will be made. The less people who handle the order information, the lower the likelihood for human error.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Order_Management.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as &quot;on-demand software&quot;, and was formerly referred to as &quot;software plus services&quot; by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term &quot;Software as a Service&quot; (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure.&nbsp; While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies.&nbsp; Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":261,"title":"Support Financial Management"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":177,"title":"Decentralized IT systems"},{"id":376,"title":"Unstructured data"},{"id":378,"title":"Low employee productivity"},{"id":393,"title":"Complex and non-transparent business processes"},{"id":400,"title":"High costs"}]}},"categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees &quot;who can adjust themselves to the personality of the guest&quot;. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called &quot;at home customer services&quot; or &quot;at home customer support.&quot;\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed.&nbsp; </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"},{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"},{"id":68,"title":"Human Capital Management","alias":"human-capital-management","description":"Human capital management (HCM) is a business philosophy that emphasizes the enhancement of employees while viewing them as a quantifiable asset whose future value can be increased through investment.\r\nEmployees are perceived as assets that can be provided with clear performance expectations, against which they can be rated and rewarded based on their progress over time.\r\nHuman capital management involves providing employees with the tools and training needed to accomplish stated performance goals, as well as metrics for monitoring and assessing the progress made toward these goals. HCM is also typically a key component of a company’s comprehensive enterprise resource planning (ERP) system.\r\nHuman capital management is crucial for business success as workforce trends and laws add more complexity to recruitment, retention, legislative compliance and employee management. In today's workplace, workforce management success requires that HR managers act proactively rather than reactively, and HCM helps them to do so by bringing HR functions together in one accessible place, such as an HCM software suite.","materialsDescription":" <span style=\"font-weight: bold;\">What is HCM software?</span>\r\nHCM (Human Capital Management) is a set of practices designed to help organizations manage, develop and acquire employees, and which regards employees as a business asset. HCM software focusses on both the administrative side of Human Resources (HR) and the strategic side of the business, helping organizations to maximize business value through its people. HCM software uses a series of applications to help automate and streamline HR processes. It is typically considered an enterprise software that is able to scale up or down depending on the size and the needs of the organization. It offers features such as time management and payroll as well as more advanced solutions such as performance management and employee engagement monitoring.\r\n<span style=\"font-weight: bold;\">What are the main sides of HCM?</span>\r\n<ol><li><span style=\"font-weight: bold;\">Transactional:</span> Including processes such as payroll, absence management, time management, benefits management, and onboarding.</li><li><span style=\"font-weight: bold;\">Transformational:</span> Including processes such as talent management (recruiting, learning, performance) and business intelligence (big data, employee data management, HR analytics, and workforce planning).</li></ol>\r\n<span style=\"font-weight: bold;\">What are the benefits of HCM software?</span>\r\n<ul><li>Improved visibility over the workforce</li><li>Consolidated HR systems</li><li>Advanced analytics</li><li>Improved reporting</li><li>Attracting and retaining top talent</li><li>Lower HR costs</li><li>Automated manual processes</li><li>Increased employee satisfaction</li></ul>\r\n<span style=\"font-weight: bold;\">Who uses HCM Software?</span>\r\nEvery company with a forward-looking HR strategy uses HCM software. Since companies invest in people (starting with their salaries), it makes sense for any organization to invest in Human Capital Management software.\r\nIn practical terms, there are five different categories of users:\r\n<ul><li>Employees</li><li>Managers</li><li>The HR department</li><li>The C-suite</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Human_Capital_Management.png"},{"id":363,"title":"Project and Portfolio Management","alias":"project-and-portfolio-management","description":"<span style=\"font-weight: bold;\">Project Portfolio Management (PPM)</span> is the centralized management of the processes, methods, and technologies used by project managers and project management offices (PMOs) to analyze and collectively manage current or proposed projects based on numerous key characteristics. The objectives of PPM are to determine the optimal resource mix for delivery and to schedule activities to best achieve an organization’s operational and financial goals, while honouring constraints imposed by customers, strategic objectives, or external real-world factors. The International standard defines the framework of the Project Portfolio Management.\r\nPPM provides program and project managers in large, program/project-driven organizations with the capabilities needed to manage the time, resources, skills, and budgets necessary to accomplish all interrelated tasks. It provides a framework for issue resolution and risk mitigation, as well as the centralized visibility to help planning and scheduling teams to identify the fastest, cheapest, or most suitable approach to deliver projects and programs. Portfolio Managers define Key Performance Indicators and the strategy for their portfolio.\r\n<span style=\"font-style: italic;\">Pipeline Management.</span> Pipeline management involves steps to ensure that an adequate number of project proposals are not generated and not evaluated to determine whether (and how) a set of projects in the portfolio can be executed with finite development resources in a specified time. There are three major sub-components to pipeline management: ideation, work intake processes, and Phase-Gate reviews. Fundamental to pipeline management is the ability to align the decision-making process for estimating and selecting new capital investment projects with the strategic plan.\r\n<span style=\"font-style: italic;\">Resource Manager.</span> The focus on the efficient and effective deployment of an organization’s resources where and when they are needed. These can include financial resources, inventory, human resources, technical skills, production, and design. In addition to project-level resource allocation, users can also model ‘what-if’ resource scenarios, and extend this view across the portfolio.\r\n<span style=\"font-style: italic;\">Change Control.</span> The capture and prioritization of change requests that can include new requirements, features, functions, operational constraints, regulatory demands, and technical enhancements. PPM provides a central repository for these change requests and the ability to match available resources to evolving demand within the financial and operational constraints of individual projects.\r\n<span style=\"font-style: italic;\">Financial Management.</span> With PPM, the Office of Finance can improve their accuracy for estimating and managing the financial resources of a project or group of projects. In addition, the value of projects can be demonstrated in relation to the strategic objectives and priorities of the organization through financial controls and to assess progress through earned value and other project financial techniques.\r\n<span style=\"font-style: italic;\">Risk Management.</span> An analysis of the risk sensitivities residing within each project, as the basis for determining confidence levels across the portfolio. The integration of cost and schedule risk management with techniques for determining contingency and risk response plans, enable organizations to gain an objective view of project uncertainties.","materialsDescription":" <span style=\"font-weight: bold;\">What’s the difference between Project Management and Project Portfolio Management?</span>\r\nProject management is focused on an individual project, making sure it achieves its objectives and adheres to cost schedule baselines and performance standards. Project portfolio management, on the other hand, takes into consideration all the projects within a portfolio. The primary objective here is to select and maintain the appropriate mix of projects and to assess the costs, risks, and returns of running these projects in relation to how they match with organizational goals. Simply put, project management is about doing the project right, project portfolio management is about doing the right projects.\r\n<span style=\"font-weight: bold;\">What Problems Can Project Portfolio Management Address?</span>\r\nProject Portfolio Management helps companies avoid project overload and work on projects that are not aligned with the ultimate vision. In other words, project portfolio management helps companies to work towards their goals without getting sidetracked by too many shiny pennies (ie. projects that appear to be enticing but actually drain their resources for little return).\r\n<span style=\"font-weight: bold;\">How does Project Portfolio Management help with new product development?</span>\r\nProject Portfolio Management supports companies in assessing, evaluating and ranking new product ideas before they become projects, so that time, money and human resources can be spent working on projects that support strategic objectives. This becomes increasingly important and relevant for companies that receive dozens if not hundreds of project proposals.\r\n<span style=\"font-weight: bold;\">What are the key elements of successful portfolio management?</span>\r\nGoals, objectives, governance, approval processes and monitoring portfolio performance.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Project_and_Portfolio_Management.png"},{"id":351,"title":"Financial Accounting Applications","alias":"financial-accounting-applications","description":" Financial accounting (or financial accountancy) is the field of accounting concerned with the summary, analysis and reporting of financial transactions related to business. This involves the preparation of financial statements available for public use. Stockholders, suppliers, banks, employees, government agencies, business owners, and other stakeholders are examples of people interested in receiving such information for decision-making purposes.\r\nFinancial accountancy is governed by both local and international accounting standards. Generally Accepted Accounting Principles (GAAP) is the standard framework of guidelines for financial accounting used in any given jurisdiction. It includes the standards, conventions and rules that accountants follow in recording and summarizing and in the preparation of financial statements.\r\nOn the other hand, International Financial Reporting Standards (IFRS) is a set of passionate accounting standards stating how particular types of transactions and other events should be reported in financial statements. IFRS are issued by the International Accounting Standards Board (IASB). With IFRS becoming more widespread on the international scene, consistency in financial reporting has become more prevalent between global organizations.\r\nWhile financial accounting is used to prepare accounting information for people outside the organization or not involved in the day-to-day running of the company, managerial accounting provides accounting information to help managers make decisions to manage the business.","materialsDescription":" <span style=\"font-weight: bold;\">What is accounting?</span>\r\nAccounting is the recording of financial transactions along with storing, sorting, retrieving, summarizing, and presenting the results in various reports and analyses. Accounting is also a field of study and profession dedicated to carrying out those tasks.\r\n<span style=\"font-weight: bold;\">What are the examples of Financial Accounting?</span>\r\nOne part of accounting focuses on presenting the financial information in the form of general-purpose financial statements (balance sheet, income statement, etc.) that are distributed to people outside of the company. These external reports must be prepared in accordance with generally accepted accounting principles often referred to as GAAP or US GAAP.\r\n<span style=\"font-weight: bold;\">What is the difference between financial accounting and management accounting?</span>\r\nFinancial accounting has its focus on the financial statements which are distributed to stockholders, lenders, financial analysts, and others outside of a corporation or other organization. Because of the many users, the financial statements must comply with the generally accepted accounting principles, known as GAAP or US GAAP.<br />Managerial accounting is focused on assisting management in the operation of the company. This will include analyzing a company's costs, assisting in financial decisions, profit planning, calculating break-even points, capital budgeting, and calculating the costs of existing products in order to value the company's inventory and to determine the cost of goods sold (both to be used on the financial statements).","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Financial_Accounting_Applications.png"},{"id":355,"title":"Payroll Accounting","alias":"payroll-accounting","description":"The accounting for payroll involves all aspects of paying compensation and benefits to employees. The outcome of this process is precise records regarding the expenses associated with all types of compensation, as well as timely payments to employees.\r\nThough some systems that incorporate more or less automatic payroll systems may not include all of these steps, the general process flow will apply to most payroll systems:\r\n<span style=\"font-weight: bold;\">Set up new employees.</span> Have new employees fill out payroll-specific information as part of the hiring process, such as the W-4 form and medical insurance forms that may require payroll deductions. Set aside copies of this information in order to include it in the next payroll.\r\n<span style=\"font-weight: bold;\">Collect timecard information.</span> Salaried employees require no change in wages paid for each payroll, but you must collect and summarize information about the hours worked by non-exempt employees. This may involve having employees scan a badge through a computerized time clock.\r\n<span style=\"font-weight: bold;\">Verify timecard information.</span> Summarize the payroll information just collected and have supervisors verify that employees have correctly recorded their time.\r\n<span style=\"font-weight: bold;\">Summarize wages due.</span> Multiply the number of hours worked by the pay rate for each employee, also factoring in any overtime or shift differentials.\r\n<span style=\"font-weight: bold;\">Enter employee changes.</span> Employees may ask to have changes made to their paychecks, usually to the number of tax exemptions or pension withholdings. You may need to record much of this prior to calculating taxes, since it impacts the amount of wages to which taxes are applied.\r\n<span style=\"font-weight: bold;\">Calculate taxes.</span> Use tax tables to determine the amount of taxes to be withheld from employee gross pay.\r\n<span style=\"font-weight: bold;\">Calculate wage deductions.</span> There may be a number of additional deductions to take away from employee net income, including deductions for medical insurance, life insurance, garnishments, and union dues. You must also track the goal amounts for these deductions, so that you stop deducting once the goal totals are reached.\r\n<span style=\"font-weight: bold;\">Deduct manual payments.</span> If manual payments have already been made to employees, such as advances, then deduct these amounts from the remaining net pay.\r\n<span style=\"font-weight: bold;\">Create a payroll register. </span>Summarize the wage and deduction information for each employee in a payroll register, which you can then summarize to also create a journal entry to record the payroll. This document is automatically created by all payroll software packages.\r\n<span style=\"font-weight: bold;\">Print paychecks.</span> Print employee paychecks using the information in the payroll register. You normally itemize gross wages, deductions, and net pay in a remittance advice that accompanies the paycheck.\r\n <span style=\"font-weight: bold;\">Pay by direct deposit.</span> Notify your direct deposit processor of the amount of any direct deposit payments, and issue remittance advices to employees for these payments.\r\n<span style=\"font-weight: bold;\">Issue paychecks.</span> Have a paymaster issue paychecks to employees, requiring employee identification if there are a large number of employees.\r\n<span style=\"font-weight: bold;\">Deposit withheld taxes.</span> Deposit all withheld payroll taxes and employer matched taxes at a bank that is authorized to handle these transactions.\r\nPayroll administration is one of the most important business processes your company performs, yet one of the most cumbersome and time-consuming daily activities. It doesn’t generate direct revenues, so keeping this process to a bare minimum in time and cost means savings and more efficiency to your business. This is why you need <span style=\"font-weight: bold;\">payroll software</span>, so you can focus on income-generating strategies and daily core tasks.\r\nPayroll management software can be classified by: deployment (cloud vs. enterprise), business size (small business vs. enterprise) and target market (general vs. industry-specific). There is another way to distinctly classify payroll software, one that may impact on your workflows.\r\n<span style=\"font-weight: bold;\">Integrated payroll management system.</span> Payroll, accounting and HRM have overlapping processes.; thus, often, payroll management is integrated as a module in accounting software, HRM or an organization-wide business system like ERP. It can be a standard feature or separately charged as an add-on. Integrated payroll management covers the core tasks like payroll processing, income tax calculations and paycheck printing.\r\n<span style=\"font-weight: bold;\">Dedicated payroll management.</span> These are standalone apps that go beyond core features of payroll and tax software with specialized functions as time-tracking &amp; attendance,&nbsp; customized reporting, benefits management and even a tax planner. A good dedicated payroll application should easily integrate with other HRM and accounting systems. This type of payroll system is popular among payroll services and small businesses.<br /><br /><br /><br /><br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What are the must have features for a payroll software?</span></h1>\r\nThe essential part of any organisation is payroll. Every worker’s salary compensation is based on the payroll system. Now the features of payroll software are used to streamline and handle the payments of the employees. From automating several tasks such as depositing the salaries, to taking care of taxes, a payroll management software is highly helpful. \r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integrated Accounting.</span> The human resources team and the accounting department can save time for managing every payroll detail manually. Thus, payroll programs can eliminate the scope of miscalculation and placement of the critical data in a wrong file. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Recording Files and Payslips.</span> The software can generate reports including leave summary, salary benefits, and salary statements. By using the digital platform, the software can print payslip. Moreover, you can even download and print the regulatory payroll.&nbsp; Acting as the sole repository of employment record and document, this software can be handy for any business. This software includes essential features like experience letter, organisational chart, employees profile, occupational safety and tax, and offer letter.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting in Payroll Processing Software. </span>Through the software, you can customise the report criteria and follow the reporting tasks taken care of:<br /><ul><li>Timesheet reports</li><li>Balancing audit reports</li><li>Wage and liability audit-related reports</li><li>Unemployment wage reports</li></ul>Several reports and inquiry output formats which include email, XML, text file and printed report. As different teams use the reports, the software can restrict the allocation of essential resources. The features make the best out of the reporting operation. Before purchasing the software, you need to make sure that the essential reporting functions are available in your software.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Keeping Track of Earning.</span> One of the best payroll software features is that it manages the earnings of the employees. </li></ul>\r\n<br /> \r\n<ul><li><span style=\"font-weight: bold;\">Tax Management Done Easily.</span> The features of the payroll software solutions&nbsp; execute the task of tax filing and computing. With the features the employee taxes are filed within the deadline. This way, the chances of facing penalties are avoided.&nbsp; The payroll program software stores pay calculating records every hour. It also pays attention to tax benefit purposes.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Depositing Directly to Account.</span> One of the best features of payroll soft is that the payroll is deposited to the bank account directly. The software saves huge expense on the annual supplies and processing. It can also take care of any fraudulent activities related to the employee’s salary. The funds are transferred within no time directly from the company account to the employee account.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Customisation at its best.</span> Among all the key features personalisation plays an integral role. Through customising every check and form, the whole system of payroll software is managed. You can customise the tables and menus here. You can also customise the reports, screens, and fields to offer the best kind of service. The software can print logos of the organisation for attaching them to the reports and checks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">High Level of Security.</span> The primary security feature required in the software is that the database encryption. For restricting the highly valued resources like the tax files, employee personal details, and payroll information, the software has password protection. With the comprehensive audit trails, the security feature also focuses on the control access. This takes care of sensitive information to the highest degree. The addition of record level security can save the company form fraud cases at an optimal level.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Know about Streamlining.</span> The worker can get access to the records or printed pay stubs through the automatic generation of the payroll system. There is an option for getting in touch with the third-party administrator and track in-house bookkeeping.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Zero Error, High Level of Accuracy.</span> The best thing about payroll automation software is that every work is carried out by following a high level of skill. By installing the latest updates on the application, the features of payroll software remain upgraded. And the system does not have to pay the price of manual error. With the help of soft, there is less chance of human error. Also, the tax forms are pre-filled following the worker’s payroll details. The unbiased third-party app can keep the records up-to-date every hour even if you outsource the operations.</li></ul>\r\n<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Payroll_Accounting.png"},{"id":164,"title":"Billing","alias":"billing","description":"Billing is a complex set of programs that allows you to calculate the number of services provided, while the calculations are carried out in a variety of units of measurement. Services are charged and as a result, the client receives a ready invoice, which additionally takes into account all promotions and discounts. The billing covers three main functions: settlement operations, provision of information, financial services.\r\nTypes of billing:\r\n<ul><li>Convergent billing is a carrier-class subsystem that provides mutual settlements with the customer of any network and an arbitrary informative application.</li><li>Automatic billing is a broad definition, including a variety of phenomena: from bank statements to making a payment with a plastic card.</li><li>Deferred billing is called billing, in which the calculation is made on the basis of the calls made.</li><li>Using hot billing reduces the delay in debiting funds, i.e. the speed of interaction with the service provider increases.</li><li>Mobile billing (SMS billing) is a method of electronic payment, in which payment for services is made using a telephone.</li></ul>\r\nCurrency calculation unit between the bank and the world payment system is called the billing currency. When the billing currency is different from the currency of the account, automatic conversion of funds occurs at the bank exchange rate.","materialsDescription":" <span style=\"font-weight: bold;\">Billing tasks:</span>\r\nThe main task of the billing is to provide a full account to the subscriber, information about which is available in this billing network. The billing system is responsible for the transfer of funds from the client’s account to the organization’s account for the services provided.\r\nBilling systems allow complete accounting of each consumer’s account.\r\n<ul><li>revenues;</li><li>costs;</li><li>used services;</li><li>personal tariff plans;</li><li>the amount of funds on the balance sheet;</li><li>discounts and promotions;</li><li>other information of an informative plan.</li></ul>\r\nEffective billing is needed to save time for both operators and consumers. With all this, the billing system should be as transparent as possible, that is, the client must know exactly what services he uses and how much he pays for it. The billing system should be as simple and understandable as possible to consumers, but it should take into account all the parameters set by the service.\r\n<span style=\"font-weight: bold;\">Customer billing options:</span>\r\n<ul><li>automated calculation of the cost of services;</li><li>the ability to quickly receive services;</li><li>automatic debiting of funds (monthly fee and/or payment for services);</li><li> instant receipt of bill details;</li><li>the ability to receive timely information about new services, discounts and so on;</li><li>automatic crediting of bonuses and calculation of discounts.</li></ul>\r\nA properly functioning billing system provides an opportunity for employees of an organization using it to quickly receive information about the use of services and automatically invoice consumers. With the help of billing, it becomes easy to serve customers with bills and coupons, get a quick payment for services. The billing also produces an estimate of consumption, based on this information, the organization can draw conclusions about the demand for various types of services. Thanks to billing, providing clients with advertising information about new promotions, services, and tariffs is automated.\r\nMembers of the billing process:\r\n<ul><li>organizations that produce the necessary resources for the billing process - billing providers;</li><li>organizations that are the primary consumer of billing - cellular operators, Internet telephony operators, Internet providers, providers of digital television and so on;</li><li>ordinary users.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Billing1.png"},{"id":373,"title":"Workforce Management","alias":"workforce-management","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Workforce_Management.png"},{"id":371,"title":"Compensation Management","alias":"compensation-management","description":" Compensation management is a critical part of talent management and employee retention. It uses financial and nonmonetary benefits to attract recruits, reduce turnover, spur performance and boost employee engagement. It is responsible for ensuring that salary and bonuses remain competitive and benefit programs change with the needs of the workforce. The people in this role not only work with data but are also keen to understand the complexity of benefits administration.\r\nCompensation management software is standard in human capital management software suites. It is used to budget employee salaries and provides information about how salary changes with a job role. Although HR has charge of compensation management systems, it can be accessed by managers in a firm.\r\nThe software is typically configured to give supervisors a departmental view of the employee data they need to make salary offers, the issue raises and grant bonuses. An employee's performance management data may be displayed along with compensation information.\r\nEnsuring that salaries are competitive is a major benefit of compensation management systems. Compensation data that's in tune with the market gives hiring managers critical data they need when making an offer to a candidate. This applies as well to raises and bonuses to the incumbent workforce. Employees today have opportunities to find out about their peers' salaries and benefits. A good compensation management system is alert to the market, and this can help motivate employees and reduce turnover.\r\nCompensation management requires the use of external data. Managers gather salary market data by industry, company size, job role and geography. They can use government data, information from publicly available sites that gather user reported salary data, as well as purchase data from third-party firms that conduct ongoing surveys of salary and benefits.","materialsDescription":" <span style=\"font-weight: bold; \">Why is Compensation Management so important?</span>\r\n<ol><li>Compensation management makes a company vigilant. It drives managers to be on the lookout for star performers who must be given rewards for their efforts, which ultimately decreases the risk of losing a valuable employee.</li><li>It is positive reinforcement. Yes, money doesn’t make the world go round and if line managers are not friendly, helpful and supportive retention is difficult. But cash prizes and consistent monetary perks in conjunction with a great work environment allow companies to grow by leaps and bounds through motivated, hard-working employees.</li><li>Compensation management enhances the company’s reputation. When workers are satisfied with their monetary and intangible rewards, they attract better prospects for vacant positions, bringing new, fresh talent to the organization.</li></ol>\r\n<span style=\"font-weight: bold;\">Benefits of Compensation Management for your Organization</span>\r\n<ul><li>One of the most significant benefits associated with compensation management is that it helps the organization achieve employee satisfaction. A happy employee will be more productive while contributing to the overall profit of the business. This makes employees realize that they are getting equal returns for the time and effort they are dedicating to the organization. The practice of compensation management exerts a positive impact on the employees by influencing them to perform better and increasing their overall efficiency.</li><li>This stabilizes the labor turnover rate as employees get compensated for their work at a competitive market rate.&nbsp; They do not feel the need of leaving the organization. It can then be concluded that compensation management helps to increase the loyalty of the employees towards the organization.</li><li>Compensation management is an important aspect of the job evaluation process. It augments the whole process by setting up standards for the company that are realistic as well as achievable, as far as the compensation practices of the organization are concerned.</li><li>It is a practice which helps to improve the relationship of the company with the labor union, as it allows the compliance of different labor laws and acts. If the organization is following the compensation practices same as that of the market, there will be no dispute to settle between them and the labor union.</li><li>It helps the professional growth of employees, as their efficiency increases, when there is a reward present for achieving a certain level of production. This also means that the deserving employees are fairly compensated for the efforts they are putting into their work, thus helping the organization to retain the best talent.</li><li>Compensation Management is the practice that if followed properly, will turn the organization into a hub of talent. This means that more human capital will get attracted to the company when they will view the compensation package that it will be offering. Also, the organization must keep in mind that monetary rewards are not something that only derives the motivation of the workforce. The overall compensation package must also include the non-monetary rewards, where the employees should be appreciated for the effort they are putting in their work. Therefore, the organization must ensure that its compensation package is based on monetary as well as non-monetary rewards.</li></ul>\r\n<span style=\"font-weight: bold;\">How to Manage Compensation</span>\r\nVery small businesses may use multiple spreadsheets to track and calculate different aspects of their employees’ compensation. This isn’t an efficient system, but when you only have a few employees, it may suit your needs. However, as your business grows and you hire more staff, your old spreadsheets just won’t do the job anymore.\r\nSpreadsheets take a lot of time to update. For a growing workforce, they can become unmanageable. When employee data is spread between multiple sheets, finding and tracking information is time-consuming and you could misplace important data.\r\nIn some cases, the compensation data that gets misplaced can have serious, negative impacts on your business. For example, if your new employee is mistakenly not added to your benefits plan and then they become seriously injured, they won’t have any coverage. This is devastating for the affected employee and can damage morale for the rest of the team.\r\nThis is why businesses turn to compensation management software as they grow. With this software, all the information your HR department needs are in one place. Since the information is in one place, you can quickly and efficiently analyze your employees’ compensation and make any necessary changes.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Compensation_Management.png"},{"id":150,"title":"Workforce Performance Management","alias":"workforce-performance-management","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Workforce_Performance_Management.png"},{"id":339,"title":"Marketing","alias":"marketing","description":" Marketing is the study and management of exchange relationships. It is the business process of creating relationships with and satisfying customers. Because marketing is used to attract customers, it is one of the primary components of business management and commerce. Marketers can direct product to other businesses (B2B marketing) or directly to consumers (B2C marketing).\r\nRegardless of who is being marketed to, several factors, including the perspective the marketers will use. These market orientations determine how marketers will approach the planning stage of marketing. This leads into the marketing mix, which outlines the specifics of the product and how it will be sold. This can in turn, be affected by the environment surrounding the product, the results of marketing research and market research, and the characteristics of the product's target market.\r\nOnce these factors are determined, marketers must then decide what methods will be used to market the product. This decision is based on the factors analyzed in the planning stage as well as where the product is in the product life cycle.\r\nMarketing is defined by the American Marketing Association as &quot;the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large&quot;. The term developed from the original meaning which referred literally to going to market with goods for sale. From a sales process engineering perspective, marketing is &quot;a set of processes that are interconnected and interdependent with other functions of a business aimed at achieving customer interest and satisfaction&quot;.\r\nPhilip Kotler defined marketing as &quot;Satisfying needs and wants through an exchange process&quot;, and a decade later defines it as “a social and managerial process by which individuals and groups obtain what they want and need through creating, offering and exchanging products of value with others.”\r\nThe Chartered Institute of Marketing defines marketing as &quot;the management process responsible for identifying, anticipating and satisfying customer requirements profitably&quot;. A similar concept is the value-based marketing which states the role of marketing to contribute to increasing shareholder value. In this context, marketing can be defined as &quot;the management process that seeks to maximise returns to shareholders by developing relationships with valued customers and creating a competitive advantage&quot;.\r\nIn the past, marketing practice tended to be seen as a creative industry, which included advertising, distribution and selling. However, because the academic study of marketing makes extensive use of social sciences, psychology, sociology, mathematics, economics, anthropology and neuroscience, the profession is now widely recognized as a science, allowing numerous universities to offer Master-of-Science (MSc) programs.\r\nThe process of marketing is that of bringing a product to market, which includes these steps: broad market research; market targeting and market segmentation; determining distribution, pricing and promotion strategies; developing a communications strategy; budgeting; and visioning long-term market development goals. Many parts of the marketing process (e.g. product design, art director, brand management, advertising, inbound marketing, copywriting etc.) involve use of the creative arts.","materialsDescription":"<span style=\"font-weight: bold; \">What the differences between B2B and B2C Marketing?</span>\r\nThe different goals of B2B and B2C marketing lead to differences in the B2B and B2C markets. The main differences in these markets are demand, purchasing volume, amount of customers, customer concentration, distribution, buying nature, buying influences, negotiations, reciprocity, leasing and promotional methods.\r\n<span style=\"font-style: italic; \">Demand:</span> B2B demand is derived because businesses buy products based on how much demand there is for the final consumer product. Businesses buy products based on customer's wants and needs. B2C demand is primarily because customers buy products based on their own wants and needs.\r\n<span style=\"font-style: italic; \">Purchasing Volume:</span> Businesses buy products in large volumes to distribute to consumers. Consumers buy products in smaller volumes suitable for personal use.\r\n<span style=\"font-style: italic; \">Amount of Customers:</span> There are relatively fewer businesses to market to than direct consumers.\r\n<span style=\"font-style: italic; \">Customer Concentration:</span> Businesses that specialize in a particular market tend to be geographically concentrated while customers that buy products from these businesses are not concentrated.\r\n<span style=\"font-style: italic; \">Distribution:</span> B2B products pass directly from the producer of the product to the business while B2C products must additionally go through a wholesaler or retailer.\r\n<span style=\"font-style: italic; \">Buying Nature:</span> B2B purchasing is a formal process done by professional buyers and sellers while B2C purchasing is informal.\r\n<span style=\"font-style: italic; \">Buying Influences:</span> B2B purchasing is influenced by multiple people in various departments such as quality control, accounting, and logistics while B2C marketing is only influenced by the person making the purchase and possibly a few others.\r\n<span style=\"font-style: italic; \">Negotiations:</span> In B2B marketing, negotiating for lower prices or added benefits is commonly accepted while in B2C marketing (particularly in Western cultures) prices are fixed.\r\n<span style=\"font-style: italic; \">Reciprocity:</span> Businesses tend to buy from businesses they sell to. For example, a business that sells printer ink is more likely to buy office chairs from a supplier that buys the business's printer ink. In B2C marketing, this does not occur because consumers are not also selling products.\r\n<span style=\"font-style: italic; \">Leasing:</span> Businesses tend to lease expensive items while consumers tend to save up to buy expensive items.\r\n<span style=\"font-style: italic; \">Promotional Methods:</span> In B2B marketing, the most common promotional method is personal selling. B2C marketing mostly uses sales promotion, public relations, advertising, and social media.\r\n<span style=\"font-weight: bold; \">What are marketing orientations?</span>\r\nA marketing orientation has been defined as a &quot;philosophy of business management.&quot; or &quot;a corporate state of mind&quot; or as an &quot;organization[al] culture&quot;. Although scholars continue to debate the precise nature of specific orientations that inform marketing practice, the most commonly cited orientations are as follows:\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Product</span></span>\r\nA firm employing a product orientation is mainly concerned with the quality of its product. A product orientation is based on the assumption that all things being equal, consumers will purchase products of superior quality. The approach is most effective when the firm has deep insights into customer needs and desires as derived from research and/or intuition and understands consumer's quality expectations and price consumers are willing to pay. Although the product orientation has largely been supplanted by the marketing orientation, firms practicing a product orientation can still be found in haute couture and arts marketing.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Sales</span></span>\r\nA sales orientation focuses on the selling/promotion of the firm's existing products, rather than developing new products to satisfy unmet needs or wants. This orientation seeks to attain the highest possible sales through promotion and direct sales techniques. The sales orientation &quot;is typically practiced with unsought goods.&quot; One study found that industrial companies are more likely to hold a sales orientation than consumer goods companies. The approach may also suit scenarios in which a firm holds dead stock, or otherwise sells a product that is in high demand, with little likelihood of changes in consumer tastes diminishing demand.\r\nA 2011 meta-analyses found that the factors with the greatest impact on sales performance are a salesperson's sales-related knowledge (knowledge of market segments, sales presentation skills, conflict resolution, and products), degree of adaptiveness (changing behavior based on the aforementioned knowledge), role clarity (salesperson's role is to expressly to sell), cognitive aptitude (intelligence) and work engagement (motivation and interest in a sales role).\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Production</span></span>\r\nA firm focusing on a production orientation specializes in producing as much as possible of a given product or service in order to achieve economies of scale or economies of scope. A production orientation may be deployed when a high demand for a product or service exists, coupled with certainty that consumer tastes and preferences remain relatively constant (similar to the sales orientation). The so-called production era is thought to have dominated marketing practice from the 1860s to the 1930s, but other theorists argue that evidence of the production orientation can still be found in some companies or industries. Specifically, Kotler and Armstrong note that the production philosophy is &quot;one of the oldest philosophies that guides sellers... [and] is still useful in some situations.&quot;\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Marketing</span></span>\r\nThe marketing orientation is the most common orientation used in contemporary marketing. It is a customer-centric approach that involves a firm basing its marketing program around products that suit new consumer tastes. Firms adopting a marketing orientation typically engage in extensive market research to gauge consumer desires, use R&amp;D (Research &amp; Development) to develop a product attuned to the revealed information, and then utilize promotion techniques to ensure consumers are aware of the product's existence and the benefits it can deliver. Scales designed to measure a firm's overall market orientation have been developed and found to be robust in a variety of contexts.\r\nThe marketing orientation has three prime facets, which are:\r\n<span style=\"font-style: italic; \">Customer orientation:</span> A firm in the market economy can survive by producing goods that people are willing and able to buy. Consequently, ascertaining consumer demand is vital for a firm's future viability and even existence as a going concern.\r\n<span style=\"font-style: italic; \">Organizational orientation:</span> The marketing department is of prime importance within the functional level of an organization. Information from the marketing department is used to guide the actions of a company's other departments.\r\nAs an example, a marketing department could ascertain (via marketing research) that consumers desired a new type of product or a new usage for an existing product. With this in mind, the marketing department would inform the R&amp;D department to create a prototype of a product/service based on consumers' new desires.\r\nThe production department would then start to manufacture the product, while the marketing department would focus on the promotion, distribution, pricing, etc. of the product. Additionally, a firm's finance department would be consulted, with respect to securing appropriate funding for the development, production, and promotion of the product. Finance may oppose the required capital expenditure since it could undermine a healthy cash flow for the organization.\r\n<span style=\"font-style: italic;\">Mutually beneficial exchange:</span> In a transaction in the market economy, a firm gains revenue, which thus leads to more profits, market shares, and/or sales. A consumer, on the other hand, gains the satisfaction of a need/want, utility, reliability and value for money from the purchase of a product or service.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Societal marketing</span></span>\r\nA number of scholars and practitioners have argued that marketers have a greater social responsibility than simply satisfying customers and providing them with superior value. Marketing organizations that have embraced the societal marketing concept typically identify key stakeholder groups such as employees, customers, and local communities. Companies that adopt a societal marketing perspective typically practice triple bottom line reporting whereby they publish social impact and environmental impact reports alongside financial performance reports. Sustainable marketing or green marketing is an extension of societal marketing.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Marketing.png"},{"id":341,"title":"Customer Service","alias":"customer-service","description":" Customer service is the process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item. Customer service can take the form of in-person interaction, a phone call, self-service systems, or by other means.\r\nCustomer service is an important part of maintaining ongoing client relationships, which is key to continuing revenue. For this reason, many companies have worked hard to increase their customer satisfaction levels.\r\nMost successful businesses recognize the importance of providing outstanding customer service. Courteous and empathetic interaction with a trained customer service representative can mean the difference between losing or retaining a customer.\r\nWhen problems arise, customers should receive timely attention to the issue. Prompt attention to emails and phone calls is critical to maintaining good relations. Requiring customers to stand in long lines or sit on hold can sour an interaction before it begins.\r\nIdeally, customer service should be a one-stop endeavor for the consumer. For example, if a customer calls a helpline regarding a problem with a product, the customer service representative should follow through with the customer until the issue is fully resolved.\r\nThis may entail scheduling appointments with in-person repair personnel if the problem cannot be resolved on the phone, or transferring a call to skilled technicians in another department. Proactively following up with the customer to ensure that he or she is fully satisfied is another smart move.","materialsDescription":" What are customer service standards?\r\nCustomer service standards are an internal corporate set of rules governing the company's customer service activities, an algorithm for communicating with customers, and general standards for responding to unusual situations. The standard of customer service is an integral part of the corporate standard of the company.\r\nFunctions of customer service standards:\r\n<ol><li>To order. The client does not encounter problems, does not see them, which means that he is confident that all the staff without exception are professionals who know their business.</li><li>To control. It is difficult to assess and monitor the work of each manager if there are no clear criteria for evaluation. At the same time, the implementation of the sales plan cannot be the only parameter of the assessment; you need to know whether the manager of customer service standards adopted in this company adheres.</li><li>To adapt. Among other things, the availability of customer service standards simplifies the procedure.</li></ol>\r\nCustomer service standards are effective if the customer does not see the difference between the work of two (or more) managers, and sees only “proprietary” service, always the same, regardless of any external factors or circumstances. The customer service standard, which has been tested in practice, backed up by experience (perhaps even someone else's), created on the basis of analytical studies and recognized methods, can be called &quot;gold&quot;. It allows you to increase profits, improve the image of the company, attract new customers.\r\nCustomer service standards are an important part of the company's brand. But, in addition, the standards are necessary and other units, in particular, the department to work with staff. Therefore, their development must take into account the needs of all interested services of the company.\r\n<span style=\"font-weight: bold; \">What is the purpose of introducing customer service standards in the company?</span>\r\nThe objectives of implementing the standards are as follows:\r\n<ul><li>For employees with experience: minimize the number of erroneous and unnecessary actions. The result of this will be saving time of each employee (no errors - no need to spend time correcting them). And, as a result, increased productivity.</li><li>For novice employees: customer service standards allow you to transfer the necessary knowledge in the most concise manner and in a short time.</li><li>For the company: the abolition of dependence on the old-timers. Not all employees who have worked in the company for many years (or even since the day of foundation) are able to resist the so-called star disease. Having knowledge and experience, a person loses the ability to objectively evaluate his work, he begins to think that he is the best manager in the company. It can end very badly - in the event of dismissal, such an employee will take the base, and turn clients against the company. Standards for customer service are needed to ensure that all employees can be assessed on a single scale, based on the actual benefits they bring to the company, as well as the attitude of the employee to the company.</li><li>For the company: the uniformity of control activities of managers. Standards are unequivocal, exclude double interpretations, and therefore cannot cause controversy about the rightness of an employee or employer.</li><li>For managers: the standards of uniform customer service are the same for all managers, and this makes it possible to make the pay of each manager absolutely transparent and intelligible. Realizing that there will be no double interpretations, the manager may not be afraid that he will be paid less than expected - all his mistakes and achievements are immediately visible and understandable.</li></ul>\r\n<span style=\"font-weight: bold; \">The application of service standards allows you:</span>\r\n<ul><li>to develop a company style in dealing with clients;</li><li>to increase the effectiveness of the work of managers with new customers;</li><li>to bring the quality of communication with customers to a higher level;</li><li>to create a positive opinion of the company about the company, so that it can be recommended to its acquaintances, thus increasing the number of potential and then real customers;</li><li>to minimize conflicts between the manager and the customer;</li><li>to develop a technology for training newcomers;</li><li>to transfer the assessment of the work of the manager from the subjective to the objective, transparent and understandable to everyone;</li><li>to establish a procedure for controlling the work of personnel;</li><li>to increase the motivation of managers to work.</li></ul>\r\n<span style=\"font-weight: bold;\">Benefits of applying service standards</span>\r\n<ul><li>The accumulation of experience: the entire base focuses on the company, and not on the hands of managers, &quot;old-timers.&quot; Thus, the departure of one or several “old” employees does not become a “natural disaster” for the company.</li><li>Motivation, analysis and control: customer service standards make it possible to develop a transparent scheme of managers' motivation based on a clear, almost mathematical analysis of their work. The sales process is optimized.</li><li>Setting goals. With the help of standards, the company has the ability to set clear, reasonable plans. This allows you to keep the atmosphere in the team friendly and stable, and the lack of &quot;muffled&quot; tasks - to increase the loyalty of managers to the company.</li><li>Standards of customer service is a fairly mobile system that allows you to immediately detect errors in working with clients and quickly eliminate them. In addition, at any stage of working with a client, the head of the sales department can intervene in the process, noticing an error in the work of the manager, and even be proactive in order to prevent an error to which the manager is heading.</li><li>Quick and easy start for beginners. Customer service standards are actually a knowledge base, collected, analyzed, and streamlined. Such information is easily transmitted and assimilated by beginners, which means that the beginner quickly gets to work and starts to make a profit. In addition, a newbie will not spoil relations with a client by awkward actions, since he already knows what to do in any conflict and problem situations.</li><li>Customer confidence. Customer service standards allow the latter to feel confident in the company - no matter where the customer is, he will always easily recognize “his” company by brand features and can be absolutely sure that in a small town they will be served as qualitatively as in a million-plus city, because that the company is well aware of their work. So, such a company can be trusted.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Customer_Service.png"},{"id":337,"title":"Sales","alias":"sales","description":" Sales are activities related to selling or the number of goods or services sold in a given targeted time period.\r\nThe seller, or the provider of the goods or services, completes a sale in response to an acquisition, appropriation, requisition, or a direct interaction with the buyer at the point of sale. There is a passing of title (property or ownership) of the item, and the settlement of a price, in which agreement is reached on a price for which transfer of ownership of the item will occur. The seller, not the purchaser, typically executes the sale and it may be completed prior to the obligation of payment. In the case of indirect interaction, a person who sells goods or service on behalf of the owner is known as a salesman or saleswoman or salesperson, but this often refers to someone selling goods in a store/shop, in which case other terms are also common, including salesclerk, shop assistant, and retail clerk.\r\nIn common law countries, sales are governed generally by the common law and commercial codes. In the United States, the laws governing sales of goods are somewhat uniform to the extent that most jurisdictions have adopted Article 2 of the Uniform Commercial Code, albeit with some non-uniform variations.\r\nA person or organization expressing an interest in acquiring the offered item of value is referred to as a potential buyer, prospective customer, or prospect. Buying and selling are understood to be two sides of the same &quot;coin&quot; or transaction. Both seller and buyer engage in a process of negotiation to consummate the exchange of values. The exchange, or selling, process has implied rules and identifiable stages. It is implied that the selling process will proceed fairly and ethically so that the parties end up nearly equally rewarded. The stages of selling, and buying, involve getting acquainted, assessing each party's need for the other's item of value, and determining if the values to be exchanged are equivalent or nearly so, or, in buyer's terms, &quot;worth the price&quot;. Sometimes, sellers have to use their own experiences when selling products with appropriate discounts.\r\nAlthough the skills required are different, from a management viewpoint, sales is a part of marketing. Sales often form a separate grouping in a corporate structure, employing separate specialist operatives known as salespersons (singular: salesperson). Selling is considered by many to be a sort of persuading &quot;art&quot;. Contrary to popular belief, the methodological approach of selling refers to a systematic process of repetitive and measurable milestones, by which a salesman relates his or her offering of a product or service in return enabling the buyer to achieve their goal in an economic way.","materialsDescription":" <span style=\"font-weight: bold;\">What's the Difference Between Sales and Marketing?</span>\r\nSales and Marketing: two terms we often hear together when working with mid-size companies. In some ways, this is logical because the two need to work together. But in fact, Sales and Marketing are two very different functions and require very different skills.\r\nBusiness leaders know what Operations are; they make stuff. They know what Accounting is; they record and control the money. And they know what Sales do; they sell stuff. So if you are not making stuff, selling stuff, or recording the money—what is marketing and why do you need it?\r\nWhat's the difference between Sales and Marketing? To answer this question, let's define what Sales and Marketing are separately and how they support one another.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">What is Marketing? Aligning with Customers, Now and for the Future</span></span>\r\nA key job of Marketing is to understand the marketplace from the perspective of the customer looking back towards the company and helping lead the company where it should be in the future. Marketing’s job is to direct the organization toward the segments, or groups of customers and channels where the company can profitably compete. It should help the organization see how it needs to modify its product offerings, pricing, and communication so that it meets the needs of the distribution channel or end customers.\r\nMarketing also needs to convert the market understanding into tools and tactics to attract the market, build (often digital) relationships, and develop leads. Without Sales, Marketing efforts run short. Marketing directs Sales as to where they should be hunting and what ammo to use. Note, however, that if Marketing becomes a sales support function focused only on the now, the future can become lost.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Without Marketing, Sales Suffers</span></span>\r\nNot even the best hunter can bring home dinner if they are shooting blanks at decoys. Markets are constantly changing. The job of marketing is to stay ahead of the changes and help the hunters see where they should be hunting and provide them with the right ammunition. If Marketing is only focused on delivering the ammunition for today, nobody will see where the industry is moving or where the company needs to hunt next. This limits growth not only for Sales and Marketing but also for your entire organization.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Can You be Both Sales and Marketing?</span></span>\r\nIn all my years, working for companies that ranged from Fortune 100 to mid-size companies I have never met anyone who was really good at both sales and marketing. I have held the title of VP of Sales and Marketing, managing a 500 person sales and merchandising force. I was really a marketing person with sales authority. The skills required to focus on the now and the push of sales are different. In many ways, they are contrary to the skills of looking to the future and the customer perspective of marketing.\r\nEvery Sales organization feels they have a good understanding of their customers. But every Sales conversation with a customer has a sales transaction lurking in the background. Therefore, customers can never be completely open about their needs and want when talking to a sales person.\r\nFor a company to really grow, someone must have the job of looking out the window towards where the company needs to go in the future. For many companies, this is the job of the CEO and Sales hires someone to do some sales support and gives them a marketing title. But as companies grow, the job of CEO starts to become a full-time job in itself and the strategic role of Marketing gets short-changed. A study of mid-size companies by the University of Texas showed that companies that separated the roles of Marketing and Sales were much more likely to grow faster than the industry average.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Sales and Marketing: Today and the Future</span></span>\r\nSales need to be focused on the now. You can’t run a company unless your sales team is focused on bringing in today’s business. But you can’t really ask your Sales leaders where the company should go next and to develop the 18-month plan to get there without losing focus on today’s revenue. Besides, if your sales executive was really good at developing future-focused business strategies and tying that strategy to the plans and tools of marketing to make it happen, they would be a marketing person and not a now-focused sales person.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Sales.png"},{"id":421,"title":"Digital Commerce Applications","alias":"digital-commerce-applications","description":"E-commerce is the activity of buying or selling products on online services or over the Internet. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.\r\nModern electronic commerce typically uses the World Wide Web for at least one part of the transaction's life cycle although it may also use other technologies such as e-mail. Typical e-commerce transactions include the purchase of online books (such as Amazon) and music purchases (music download in the form of digital distribution such as iTunes Store), and to a less extent, customized/personalized online liquor store inventory services. There are three areas of e-commerce: online retailing, electric markets, and online auctions. E-commerce is supported by electronic business.\r\nE-commerce businesses may also employ some or all of the followings:\r\n<ul><li>Online shopping for retail sales direct to consumers via Web sites and mobile apps, and conversational commerce via live chat, chatbots, and voice assistants;</li><li>Providing or participating in online marketplaces, which process third-party business-to-consumer or consumer-to-consumer sales;</li><li>Business-to-business buying and selling;</li><li>Gathering and using demographic data through web contacts and social media;</li><li>Business-to-business (B2B) electronic data interchange;</li><li>Marketing to prospective and established customers by e-mail or fax (for example, with newsletters);</li><li>Engaging in pre-retail for launching new products and services;</li><li>Online financial exchanges for currency exchanges or trading purposes.</li></ul>","materialsDescription":" <span style=\"font-weight: bold; \">5 Reasons Why E-commerce Is So Important For Your Business</span>\r\nFrom startups to small businesses right through to huge brands, there are a huge number of companies that can benefit from their own e-commerce website, where they can sell their own products or services. In today's competitive and convenience-focused society, no longer do consumers want to venture to the high street in order to buy items, instead, consumers want to shop from their own homes, making e-commerce a flexible solution for both businesses and buyers.\r\nIf you’re still on the fence about launching an e-commerce store then look no further, here are the top 5 reasons e-commerce is so important for your business and just how you can benefit from moving online this year!\r\n<span style=\"font-weight: bold; \">Can Broaden Your Brand</span>\r\nE-commerce is an ideal way you can take your brand from a traditional brick and mortar store to an innovative, well-loved brand. By offering great products 24 hours a day along with online customer service, blogs and social media, no longer is your business one singular store, with an online presence your business can be the home of your products and the general home of your business, allowing you to fully expand your product ranges without having to worry about moving locations or worrying about not being able to expand your business.\r\n<span style=\"font-weight: bold; \">It’s More Convenient</span>\r\nAn online store is available all day, every day meaning your customers can visit your store at all times, no matter what their schedule might be. These days people don’t always have the time to physically go shopping, instead more and more people are choosing to shop online to find the items they want or need and if your business can offer this for your customers there’s no you shouldn't appeal to a wider range of customers all looking for a convenient and flexible experience.\r\n<span style=\"font-weight: bold; \">Increase Your Reach</span>\r\nDue to the internet’s accessibility, millions of people across the world can view your website at any time, meaning that for those looking to expand their businesses and reach out to a larger audience, you have many more opportunities to do so. Compare the number of people you can reach through a website to the amount you can reach through a high street store or local advertising, there’s no reason you shouldn’t look at taking your business online if you’re looking to improve your reach.\r\n<span style=\"font-weight: bold; \">Gives You Marketing Opportunities</span>\r\nYour website is one of the best marketing tools your business has, not only can the use of SEO when building your site lead to more chances of your business getting found in search engines, but a huge number of marketing techniques can also work alongside your website, including pay per click advertising, your social media marketing, and your email marketing, all of which can include links back to your website.\r\n<span style=\"font-weight: bold; \">Scalable</span>\r\nAs your business grows it’s very likely you’ll want to grow your product range and your target audience, as well as develop your business for customer requirements and consumer demand. An e-commerce site lets you scale your business accordingly, allowing you to add more lines, add more payment options and even grow when you choose to ship to, without having to worry about changing your location or moving to larger premises as you might with a brick and mortar store.\r\nE-commerce offers the business a whole range of opportunities, from marketing opportunities to increase your products ranges to generating more sales and with an optimized and well-developed website, you can not only achieve these goals but also offer your customers around the clock, convenient service, that can boost your business.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Digital_Commerce_Applications.png"},{"id":69,"title":"Business Analytics","alias":"business-analytics","description":"Business Analytics is “the study of data through statistical and operations analysis, the formation of predictive models, application of optimization techniques, and the communication of these results to customers, business partners, and college executives.” Business Analytics requires quantitative methods and evidence-based data for business modeling and decision making; as such, Business Analytics requires the use of Big Data.\r\nSAS describes Big Data as “a term that describes the large volume of data – both structured and unstructured – that inundates a business on a day-to-day basis.” What’s important to keep in mind about Big Data is that the amount of data is not as important to an organization as the analytics that accompany it. When companies analyze Big Data, they are using Business Analytics to get the insights required for making better business decisions and strategic moves.\r\nCompanies use Business Analytics (BA) to make data-driven decisions. The insight gained by BA enables these companies to automate and optimize their business processes. In fact, data-driven companies that utilize Business Analytics achieve a competitive advantage because they are able to use the insights to:\r\n<ul><li>Conduct data mining (explore data to find new patterns and relationships)</li><li>Complete statistical analysis and quantitative analysis to explain why certain results occur</li><li>Test previous decisions using A/B testing and multivariate testing</li><li>Make use of predictive modeling and predictive analytics to forecast future results</li></ul>\r\nBusiness Analytics also provides support for companies in the process of making proactive tactical decisions, and BA makes it possible for those companies to automate decision making in order to support real-time responses.","materialsDescription":"<span style=\"font-weight: bold; \">What does Business Analytics (BA) mean?</span>\r\nBusiness analytics (BA) refers to all the methods and techniques that are used by an organization to measure performance. Business analytics are made up of statistical methods that can be applied to a specific project, process or product. Business analytics can also be used to evaluate an entire company. Business analytics are performed in order to identify weaknesses in existing processes and highlight meaningful data that will help an organization prepare for future growth and challenges.\r\nThe need for good business analytics has spurred the creation of business analytics software and enterprise platforms that mine an organization’s data in order to automate some of these measures and pick out meaningful insights.\r\nAlthough the term has become a bit of a buzzword, business analytics are a vital part of any business. Business analytics make up a large portion of decision support systems, continuous improvement programs and many of the other techniques used to keep a business competitive. Consequently, accurate business analytics like efficiency measures and capacity utilization rates are the first step to properly implementing these techniques.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Business_Analytics.png"},{"id":361,"title":"Financial Performance and Strategy Management Applications","alias":"financial-performance-and-strategy-management-applications","description":" Strategic financial management means not only managing a company's finances but managing them with the intention to succeed—that is, to attain the company's goals and objectives and maximize shareholder value over time. However, before a company can manage itself strategically, it first needs to define its objectives precisely, identify and quantify its available and potential resources, and devise a specific plan to use its finances and other capital resources toward achieving its goals.\r\nStrategic financial management is about creating profit for the business and ensuring an acceptable return on investment (ROI). Financial management is accomplished through business financial plans, setting up financial controls, and financial decision making.","materialsDescription":" <span style=\"font-weight: bold;\">What is financial performance management?</span>\r\nAlso known as corporate performance management, financial performance management refers to the ways that a company manages and monitors financial results across an organization. The primary purpose of financial performance management is to compare actual results to budgets and forecasts and make adjustments accordingly. The result? Companies are better equipped to meet their business goals.\r\nVentana Research describes financial performance management as a specific set of capabilities that includes &quot;defining their company's key performance indicators, formulating strategic plans and forecasts, handling performance reporting, and increasing finance operational efficiency and execution company-wide.”\r\n<span style=\"font-weight: bold;\">What is financial performance management software?</span>\r\nFinancial performance management software, also known as corporate performance management software, streamlines financial management processes. This software connects budgeting, planning, close, consolidation, reporting, and disclosure to a single data source. It enables users to complete these tasks in one software system, as opposed to many separate systems.\r\nIn essence, financial performance management software consolidates information, formats it to meet compliance requirements, and provides automated tools that enable finance to create regulatory reports and disclosures. In addition to a central data repository and workflow tools, financial performance management software has features to create, manage, validate, and publish financial statements and reports. Best-in-class financial performance management software even has a robust suite of communication tools that foster collaboration and improve audit controls.\r\n<span style=\"font-weight: bold;\">What are the benefits of corporate performance management?</span>\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies become more agile when faced with unexpected business events.</span> With features like KPI dashboards, real-time data, and responsive plans that change as actuals do, CFOs and finance executives can understand what’s happening and take action faster.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies make better decisions.</span> CPM systems often have automated features like scenario modeling, rolling forecasts, and what-if scenarios analysis. Using these in combination with a single version of automated data, executives can better analyze performance, respond to change, and make more informed decisions.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies focus on analysis.</span> Using corporate performance software, users spend less time on manual tasks like data collection and data entry. Instead, they can focus their time on value-added activities like analyzing profitability, reducing costs, business partnering with executive decision-makers, and developing a strategy.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies interpret large amounts of data quickly.</span> CPM as we know it is evolving. Once CPM was purely financial management. Today, organizations are sitting on a treasure trove of information, that if adequately managed, could provide telling insights about the state of business and the direction decision-makers should take next. Modernized CPM solutions help financial users identify these underlying trends, unearth insights, and interpret large amounts of data quickly.\r\n<span style=\"font-weight: bold;\">Corporate performance management aligns the entire organization, from corporate to subsidiaries to divisions to LoBs, departments, and individual contributors all in a single solution.</span> CPM software aligns every part of the organization to a central data source, so collaborators make all decisions, create reports, and perform analysis with financial truth top of mind and with finance at the heart of every decision.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Financial_Performance_and_Strategy_Management_Applications.png"},{"id":359,"title":"Order Management","alias":"order-management","description":" Order management is the administration of business processes related to orders for goods or services. Order management is the order-to-cash sales process that sits at the heart of any goods-based B2C and B2B company. Put simply, it’s the end-to-end cycle of receiving and processing a customer order through to fulfillment. \r\nOrder management is not conducted in isolation; it relies upon almost every department in a company: from a customer service team to the warehouse staff, the accounting department through to delivery partners. When mastered effectively, order management ensures a business’s workflow runs smoothly by establishing efficient processes to keep it moving forward; maintaining customer satisfaction and protecting a company’s reputation.\r\nOrder management involves a series of interconnected touchpoints and stakeholders who work collaboratively together to enable customers to order the right products, for the right price and receive them at the right time. The order fulfillment system (as it is also known) not only secures that order-to-cash (O2C) processes run smoothly, but also gives businesses the opportunity to build customer profiles and keep track of inventory volume and sales records.\r\nWhen scaling your business, it’s important to automate and streamline this process — otherwise, you’ll eventually be overwhelmed by the sheer number of orders coming in. An ordering system gives you a one-stop shop to view and manage all customer orders in one place.\r\nSome systems offer a two-way sync that makes sure order information is passed between your order management system and your ecommerce platform while providing you with visibility into the entire process. This can help automate the flow of sales order information to every piece of the supply chain. That means you can track the entire journey of a customer order, from the “Buy” button to delivery — and even returns.\r\nOrder processing is the process or work flow from order placement to delivery. This is a key element of order fulfillment, where reliability and accuracy lead to customer satisfaction. Steps in order processing include picking, sorting, tracking and shipping. Order processing can range from manual (hand written on an order log sheet) to highly technological and data driven (through online orders and order processing software) depending on the operation.\r\nIn order to establish a fast-moving, cost-effective and accurate order management cycle, both B2C and B2B companies are choosing to use an integrated and responsive order management system (OMS). The OMS integrates directly with a business’s ERP and is set up to work alongside the human workforce in order to obtain the most productive and profitable order management cycle possible.\r\nAn integrated order management system may encompass these modules:\r\n<ul><li>Product information (descriptions, attributes, locations, quantities)</li><li>Inventory available to promise (ATP) and sourcing</li><li>Vendors, purchasing, and receiving</li><li>Marketing (catalogs, promotions, pricing)</li><li>Customers and prospects</li><li>Order entry and customer service (including returns and refunds)</li><li>Financial processing (credit cards, billing, payment on account)</li><li>Order processing (selection, printing, picking, packing, shipping) </li></ul>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What is OMS software?</span></h1>\r\nAn order management system is a software system that facilitates and manages the execution of trade orders. An order management system is any tool or platform that tracks sales, orders, inventory, and fulfillment as well as enables the people, processes, and partnerships necessary for products to find their way to the customers who bought them. \r\nAn order processing system software should provide one centralized place to manage orders from all sales channels. Centralizing this in one system is critical to delivering a superior customer experience by providing order status, on-time deliveries and meeting customer expectations for buy, fulfill and return anywhere. \r\nThe right solution gives you a foundation for consistent and seamless execution across all customer, financial, inventory and supply chain touch points that drives customer satisfaction, repeat business and long-term loyalty. Additionally, order management systems can improve sales visibility and reduce delays and back orders by giving you a single view of demand, inventory and supply.\r\nAn effective order management system software lets you seamlessly orchestrate the fulfillment of products and services across virtually all your customer touch points. Without a centralized order management system, realizing a comprehensive view of demand, transactions and customers across all channels and fulfillment locations can be extremely difficult.\r\nOrder management software equips you to think beyond the inventory on hand to focus on what's available to promise to your customers. It eliminates costly and rigid inventory segmentation across channels and business units with a single, real-time, consolidated view of inventory across the enterprise, from your suppliers and manufacturing facilities to your warehouse and stores.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How to choose the right OMS software?</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Define your system objectives and priorities of each.</span> By doing so and discussing with your internal stakeholders, you’ll clearly understand features that are “absolute requirements” vs. ones that are “nice to have.” Don’t forget to factor in scalability and future thinking.</li><li><span style=\"font-weight: bold;\">Draft a request for proposal (RFP)</span>. This will help your team get organized and both you and the vendor(s) understand the technical requirements and limitations of the system you’re hoping to implement. Don’t forget to include order volumes, number of SKUs, current vendor landscape, existing software, hardware, and networks, a timeline for the systems acquisition process, and details on training &amp; enablement.</li><li><span style=\"font-weight: bold;\">Research systems options</span>. It’s unlikely that you’ll find an ideal fit for your business with your first contact (but how amazing would that be), so compile a list of 4-6 vendors to evaluate and reach out to for demos or trails. </li><li><span style=\"font-weight: bold;\">Review trade-offs.</span> It’s unlikely you’ll find a vendor that is a 100% fit and your final selection will be based on a number of trade-off criteria. Feature &amp; function alone shouldn’t be your sole selection criteria as you’ll want to take into account the entirety of the business relationship you’re getting into.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How do your customers benefit from an online order management system?</span></h1>\r\nAn online ordering software doesn’t just benefit you, though. It also benefits your customers. The system will give them a quick, convenient, and 24/7 way to place orders without having to call or email your staff, or fill out old-fashioned Excel or Word order forms. They'll have instant, online updates on the status of their orders, and they’ll have greater confidence that their orders will arrive on-time and with the correct items. An online order management system also makes your company look more professional in the eyes of your customers.Here are three ways they benefit:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">They can place orders on their schedule.</span> Between managing employees, servicing customers, and marketing their business, most business owners are working on a very tight schedule. Taking the time to call or email your sales staff or meet with a sales rep can be challenging. Using an online product ordering system that allows customers to log on at their convenience and quickly choose the items they want to order goes a long way for customer service. If they place the same order on a regular basis, they can use a reorder feature which duplicates previous orders. The whole process takes a matter of seconds. So alleviate this challenge by implementing a system that allows your customers to place an order anytime.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">They can check their order status at any time.</span> One of the biggest challenges a business faces is managing their inventory. On one hand, they want to have enough inventory available to service their customers. On the other hand, they don’t want to have inventory piling up on their shelves. There’s a critical need to know with confidence when inventory will arrive.</li></ul>\r\n\r\n<ul><li> <span style=\"font-weight: bold;\">They have a higher probability of receiving the correct order in a timely manner. </span>Nothing will erode your customers' trust more than making errors on their shipments and invoices. If it happens once, that may be forgiven as a simple mistake. However, if it happens repeatedly, your customer is likely to start looking for alternative options. An online order management system with warehouse integration can send the order directly to your third party warehouse. This reduces the probability that an error will be made. The less people who handle the order information, the lower the likelihood for human error.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Order_Management.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as &quot;on-demand software&quot;, and was formerly referred to as &quot;software plus services&quot; by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term &quot;Software as a Service&quot; (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure.&nbsp; While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies.&nbsp; Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"http://www.netsuite.com/portal/customer-testimonials/softprom-software.shtml","title":"Web-site of vendor"}},"comments":[],"referencesCount":0},{"id":139,"title":"Oracle business intelligence and Oracle Siebel CRM for bank","description":"Description is not ready yet","alias":"oracle-business-intelligence-and-oracle-siebel-crm-for-bank","roi":0,"seo":{"title":"Oracle business intelligence and Oracle Siebel CRM for bank","keywords":"","description":"Description is not ready yet","og:title":"Oracle business intelligence and Oracle Siebel CRM for bank","og:description":"Description is not ready yet"},"deal_info":"","user":{},"supplier":{},"vendors":[{"id":164,"title":"Oracle","logoURL":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png","alias":"oracle","address":"","roles":[],"description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products — particularly its own brands of database management systems. In 2018, Oracle was the third-largest software maker by revenue, after Microsoft and Alphabet.\r\nThe company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, customer relationship management (CRM) software, and supply chain management (SCM) software.\r\nSource: https://en.wikipedia.org/wiki/Oracle_Corporation","companyTypes":[],"products":{},"vendoredProductsCount":27,"suppliedProductsCount":27,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":6,"vendorImplementationsCount":19,"vendorPartnersCount":0,"supplierPartnersCount":150,"b4r":0,"categories":{},"companyUrl":"www.oracle.com","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Oracle","keywords":"Oracle, specializes, company, primarily, developing, software, database, marketing","description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:title":"Oracle","og:description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:image":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png"},"eventUrl":""}],"products":[{"id":475,"logo":false,"scheme":false,"title":"Oracle Siebel CRM","vendorVerified":0,"rating":"2.40","implementationsCount":2,"suppliersCount":0,"alias":"oracle-siebel-crm","companyTypes":[],"description":"Only Oracle can deliver complete, end-to-end customer lifecycle solutions. Siebel CRM delivers transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on-premise and on-demand CRM solutions that are tailored to industry requirements and offer role-based customer intelligence and prebuilt integrations.\r\n\r\nSiebel CRM plays an important role within the Oracle Customer Experience (CX) portfolio, delivering customer experience across mobile, in-store, and field service, and leveraging a wide range of Oracle foundation tools.\r\n\r\nSiebel Sales Application\r\nSales\r\nOracle's Siebel Sales applications maximize sales effectiveness in real time by accelerating the quote-to-cash process, aligning sales channels, increasing pipeline and win rates, and raising average transaction values.\r\n\r\nSiebel Sales\r\nMobile and Handheld\r\nSales Analytics\r\nMicrosoft Exchange Server\r\nPartner and Channel Management\r\nSiebel Partner Analytics\r\nSiebel Partner Portal\r\nSiebel Partner Manager\r\nSiebel Enterprise Marketing\r\nMarketing\r\nOracle's Siebel Enterprise Marketing is a comprehensive closed-loop solution that empowers B2B and B2C organizations across industries to achieve excellence in marketing. Tailored to the needs of business and consumer marketers across more than 20 industries, the Siebel Enterprise Marketing delivers actionable insight to all members of the marketing organization.\r\n\r\nSiebel eMail Marketing\r\nOracle Marketing Analytics\r\nSiebel Web Marketing\r\nSiebel Events Management\r\nSiebel Loyalty Management\r\nSiebel Campaign/Dialogue Management\r\nSiebel Marketing Resource Management\r\nQuote &amp; Order Capture\r\nCommerce\r\nOracle's Siebel Customer Order Management solutions simplify the complex and often frustrating process of tracking thousands of products across multiple catalogs and systems. They deliver deep customer insight that enables businesses to dynamically present targeted product bundles, offer intelligent cross-sell and up-sell opportunities, and achieve optimal prices for products and customer segments. At the same time, they give employees the information they need to take decisive action and conduct intelligent interactions with customers. As a result, companies see greater revenues, reduced operating costs, and higher customer loyalty.\r\n\r\nSiebel Dynamic Catalog\r\nSiebel Product and Pricing Analytics\r\nSiebel Dynamic Pricer\r\nSiebel Product and Catalog Management\r\nSiebel Quote and Order Lifecycle Management\r\nSiebel Contact Center and Service\r\nService\r\nOracle's Siebel Contact Center and Service product family helps businesses deliver quicker, better, and more-efficient customer service. Whether a company needs hosted, mobile, or on-premise solutions, these applications provide optimal resource deployment, speedy issue resolution, one-and-done request handling, and powerful tracking and analytics capabilities. As a result, businesses can increase customer satisfaction while cutting costs at all touch points around the globe.\r\n\r\nSiebel Contact Center\r\nSiebel Contact Center and Service Analytics\r\nSiebel Field Service\r\nSiebel Help Desk\r\nSiebel Mobile Solutions\r\nSiebel Warranty Management\r\nSiebel Partner Relationship Management\r\nSocial\r\nSiebel CRM provides an open integrated framework for Social Media giving customers the ability to use Oracle Social Relationship Management (SRM) cloud services with their Siebel CRM implementation.\r\n\r\nSocial\r\nSiebel CRM Technology\r\nSiebel CRM Technology\r\nOracle's Siebel CRM Technology provides the server framework to support Siebel Applications. It delivers solutions for: Development, Deployment, Diagnostic, Integration, Productivity, and Mobile services.\r\n\r\nSiebel Application Deployment Manager\r\nSiebel Application Response Measurement\r\nSiebel CRM Desktop\r\nOracle Fusion Middleware Siebel Best Practice Center\r\nSiebel Handheld\r\nSiebel Remote and Mobile Web Client\r\nSiebel Server Sync\r\nSiebel Task-Based UI","shortDescription":"Oracle's Siebel Customer Relationship Management (CRM), the world's most complete CRM solution, helps organizations achieve maximum top- and bottom-line growth and deliver great customer experiences across all channels, touchpoints, and devices.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":18,"sellingCount":3,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Siebel CRM","keywords":"Siebel, Oracle, Management, customer, Marketing, solutions, Sales, Service","description":"Only Oracle can deliver complete, end-to-end customer lifecycle solutions. Siebel CRM delivers transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers ","og:title":"Oracle Siebel CRM","og:description":"Only Oracle can deliver complete, end-to-end customer lifecycle solutions. Siebel CRM delivers transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers "},"eventUrl":"","translationId":476,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees &quot;who can adjust themselves to the personality of the guest&quot;. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called &quot;at home customer services&quot; or &quot;at home customer support.&quot;\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed.&nbsp; </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":551,"logo":false,"scheme":false,"title":"Oracle Business Intelligence","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"alias":"oracle-business-intelligence","companyTypes":[],"description":"Scale Insights with Ease\r\n\r\nGain a comprehensive view of your business—in one place\r\nDeliver instant clarity through stunning visual analytics\r\nAdopt the cloud your own way, with in the cloud, hybrid, or on-premises deployment\r\n\r\n","shortDescription":"Oracle Business Intelligence. Foster a data-driven culture with powerful, visually stunning analytics. Explore new insights and empower people across the organization to make faster, more informed business decisions.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":6,"sellingCount":7,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Business Intelligence","keywords":"cloud, your, with, Adopt, analytics, through, stunning, visual","description":"Scale Insights with Ease\r\n\r\nGain a comprehensive view of your business—in one place\r\nDeliver instant clarity through stunning visual analytics\r\nAdopt the cloud your own way, with in the cloud, hybrid, or on-premises deployment\r\n\r\n","og:title":"Oracle Business Intelligence","og:description":"Scale Insights with Ease\r\n\r\nGain a comprehensive view of your business—in one place\r\nDeliver instant clarity through stunning visual analytics\r\nAdopt the cloud your own way, with in the cloud, hybrid, or on-premises deployment\r\n\r\n"},"eventUrl":"","translationId":552,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":225,"title":"End-User Query, Reporting, and Analysis","alias":"end-user-query-reporting-and-analysis","description":" Class systems of Query &amp; Reporting are designed to form queries to information systems in user terms, as well as their execution, integration of data from different sources, viewing data with the possibilities of detailing and summarizing and building full-fledged reports, both on-screen and printed. Visualization of query results can be presented to the user in various forms - flat or multidimensional tables, graphs, charts, various specialized interfaces.\r\nEnd-user tools for querying and building reports are delivered in two ways:\r\n<ul><li>as part of OLAP-systems</li><li>in the form of specialized Query &amp; Reporting</li></ul>\r\nVirtually every OLAP class system is equipped with Query &amp; Reporting. These funds can be either embedded in the main product or separated into a separate product.\r\nThere are also specialized systems for generating and distributing reports. At the same time, these systems incorporate their own OLAP-means. Therefore, to draw a clear line between OLAP-systems and systems of class Query &amp; Reporting is almost impossible.","materialsDescription":" <span style=\"font-weight: bold; \">What are the reporting tools?</span>\r\nReporting tools are widely used to support decision making and to measure organizational and team performance. Companies use them for financial consolidation, for evaluation of strategies and policies and often just for plain reporting. Today most of these tools are integrated with Business Intelligence tools.\r\n<span style=\"font-weight: bold; \">What are the advantages of these tools for your organization?</span>\r\nReporting tools allow companies to create attractive reports easily. In tabular or graphical format. With data from Excel, a data warehouse or the organization’s ERP system. With the reports containing the right information, people are able to manage and improve the business processes more easily.\r\n<span style=\"font-weight: bold; \">Which reporting tools are available in the market?</span>\r\nThere are many Business Intelligence Reporting tools in the market available. This list of reporting tools shows you a complete overview of all the major tools currently available and thoroughly studied by our industry analysts. To name a few: Cognos Query and reporting, Oracle Enterprise Reporting, Crystal Reports, Microsoft Reporting Services (SSRS), etc.\r\n<span style=\"font-weight: bold; \">Is there a difference between reporting tools and BI tools?</span>\r\nAlmost every company, large or small, needs a reporting tool or they have already one in place. But, what is the difference between reporting software and Business Intelligence tools? They are not the same. In general reporting tools tell us where we have been but are not very good at analyzing data (at real time) and telling us where we are going (predictive).\r\n<span style=\"font-weight: bold;\">What is the difference between a query and a report?</span>\r\nA query is a way to create a list of accounts or journal entries that match your criteria. Requests serve as an advanced search engine that finds and groups accounts or journal entries and can only create a list.\r\nA report is a detailed report of a group of accounts or journal entries. Reports analyze data and are designed to calculate and present data in a more formal form.\r\nTypically, a query finds information in the database for you, and a report is a more powerful way to display and analyze information about the accounts or log entries you want to view.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/End-User_Query__Reporting__and_Analysis.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":180,"title":"Russia","name":"RUS"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"},{"id":8,"title":"Reduce Production Timelines"},{"id":252,"title":"Increase Customer Base"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":177,"title":"Decentralized IT systems"},{"id":340,"title":"Low quality of customer service"},{"id":388,"title":"Failure to attract new customers"},{"id":389,"title":"Customer attrition"},{"id":390,"title":"Low quality of customer support"},{"id":393,"title":"Complex and non-transparent business processes"}]}},"categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees &quot;who can adjust themselves to the personality of the guest&quot;. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called &quot;at home customer services&quot; or &quot;at home customer support.&quot;\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed.&nbsp; </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"},{"id":225,"title":"End-User Query, Reporting, and Analysis","alias":"end-user-query-reporting-and-analysis","description":" Class systems of Query &amp; Reporting are designed to form queries to information systems in user terms, as well as their execution, integration of data from different sources, viewing data with the possibilities of detailing and summarizing and building full-fledged reports, both on-screen and printed. Visualization of query results can be presented to the user in various forms - flat or multidimensional tables, graphs, charts, various specialized interfaces.\r\nEnd-user tools for querying and building reports are delivered in two ways:\r\n<ul><li>as part of OLAP-systems</li><li>in the form of specialized Query &amp; Reporting</li></ul>\r\nVirtually every OLAP class system is equipped with Query &amp; Reporting. These funds can be either embedded in the main product or separated into a separate product.\r\nThere are also specialized systems for generating and distributing reports. At the same time, these systems incorporate their own OLAP-means. Therefore, to draw a clear line between OLAP-systems and systems of class Query &amp; Reporting is almost impossible.","materialsDescription":" <span style=\"font-weight: bold; \">What are the reporting tools?</span>\r\nReporting tools are widely used to support decision making and to measure organizational and team performance. Companies use them for financial consolidation, for evaluation of strategies and policies and often just for plain reporting. Today most of these tools are integrated with Business Intelligence tools.\r\n<span style=\"font-weight: bold; \">What are the advantages of these tools for your organization?</span>\r\nReporting tools allow companies to create attractive reports easily. In tabular or graphical format. With data from Excel, a data warehouse or the organization’s ERP system. With the reports containing the right information, people are able to manage and improve the business processes more easily.\r\n<span style=\"font-weight: bold; \">Which reporting tools are available in the market?</span>\r\nThere are many Business Intelligence Reporting tools in the market available. This list of reporting tools shows you a complete overview of all the major tools currently available and thoroughly studied by our industry analysts. To name a few: Cognos Query and reporting, Oracle Enterprise Reporting, Crystal Reports, Microsoft Reporting Services (SSRS), etc.\r\n<span style=\"font-weight: bold; \">Is there a difference between reporting tools and BI tools?</span>\r\nAlmost every company, large or small, needs a reporting tool or they have already one in place. But, what is the difference between reporting software and Business Intelligence tools? They are not the same. In general reporting tools tell us where we have been but are not very good at analyzing data (at real time) and telling us where we are going (predictive).\r\n<span style=\"font-weight: bold;\">What is the difference between a query and a report?</span>\r\nA query is a way to create a list of accounts or journal entries that match your criteria. Requests serve as an advanced search engine that finds and groups accounts or journal entries and can only create a list.\r\nA report is a detailed report of a group of accounts or journal entries. Reports analyze data and are designed to calculate and present data in a more formal form.\r\nTypically, a query finds information in the database for you, and a report is a more powerful way to display and analyze information about the accounts or log entries you want to view.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/End-User_Query__Reporting__and_Analysis.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"http://www.jet.msk.su/about/news/18880/","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":577,"title":"Oracle Cloud Applications for a provider of end-of-life care in the US","description":"VITAS Healthcare Selects Oracle Cloud Applications to Optimize Its Workforce Management Systems\r\nLeading provider of end-of-life care streamlines operations across key business processes, metrics, divisions and communication channels\r\nVITAS Healthcare, a leading provider of end-of-life care in the US, has selected Oracle Cloud Applications to streamline core business and finance functions, anticipate and respond to frequently changing workforce needs, and support career success for nearly 12,000 VITAS employees.\r\nA pioneer and leader in the hospice movement since 1978, VITAS operates 47 hospice locations in 14 states and the District of Columbia. Aided by Oracle Cloud Applications, VITAS is set to realize benefits that include coordinated wage and compensation oversight and controls, improved productivity and cost controls, heightened human resource (HR) effectiveness and metrics, more nimble communication workflow, and authorization to mitigate litigation and other risks.\r\n<span style=\"font-style: italic;\">“This upgrade of our human capital management program will provide VITAS with best practices and protocols that will accelerate and sustain our company’s success for another 40 years,” said Nick Westfall, CEO of VITAS. “Our goal is to enhance reporting and analytics capabilities, improve collaboration, optimize and automate core business and administrative processes, reduce turnover and rely on a powerful platform that will enable all of our employees to access powerful insights on their mobile devices.”</span>\r\nWith Oracle HCM Cloud, VITAS will be able to optimize talent management and training, access complete workforce insights, increase operational efficiency, and enable its employees to access the software on any device.\r\n<span style=\"font-style: italic;\">“As a leader in the hospice movement in the United States, VITAS Healthcare continues to evolve and streamline its business and patient-care operations,” said Rick Jewell, senior vice president of applications development, Oracle. “Oracle Cloud Applications will enable VITAS to deliver a higher level of support to their patients, employees, vendors and partners.”</span>","alias":"oracle-cloud-applications-for-a-provider-of-end-of-life-care-in-the-us","roi":0,"seo":{"title":"Oracle Cloud Applications for a provider of end-of-life care in the US","keywords":"","description":"VITAS Healthcare Selects Oracle Cloud Applications to Optimize Its Workforce Management Systems\r\nLeading provider of end-of-life care streamlines operations across key business processes, metrics, divisions and communication channels\r\nVITAS Healthcare, a leadi","og:title":"Oracle Cloud Applications for a provider of end-of-life care in the US","og:description":"VITAS Healthcare Selects Oracle Cloud Applications to Optimize Its Workforce Management Systems\r\nLeading provider of end-of-life care streamlines operations across key business processes, metrics, divisions and communication channels\r\nVITAS Healthcare, a leadi"},"deal_info":"","user":{"id":4533,"title":"VITAS Healthcare","logoURL":"https://old.roi4cio.com/uploads/roi/company/VITAS_Healthcare.png","alias":"vitas-healthcare","address":"","roles":[],"description":"<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">VITAS® Healthcare, a pioneer and leader in the hospice movement since 1978, is the nation’s leading provider of end-of-life care. Headquartered in Miami, Florida, VITAS operates 47 hospice programs in 14 states and the District of Columbia. (California, Connecticut, Delaware, Florida, Georgia, Kansas, Michigan, Missouri, New Jersey, Ohio, Pennsylvania, Texas, Virginia and Wisconsin).&nbsp;</span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">VITAS Healthcare serves people with serious illnesses. Our hospice care and palliative services provide comfort to patients and preserve dignity in the face of terminal illness.&nbsp;</span>\r\n","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":1,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"https://www.vitas.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"VITAS Healthcare","keywords":"","description":"<div><span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">VITAS® Healthcare, a pioneer and leader in the hospice movement since 1978, is the nation’s leading provider of end-of-life care. Headquartered in Miami, Florida, VITAS","og:title":"VITAS Healthcare","og:description":"<div><span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">VITAS® Healthcare, a pioneer and leader in the hospice movement since 1978, is the nation’s leading provider of end-of-life care. Headquartered in Miami, Florida, VITAS","og:image":"https://old.roi4cio.com/uploads/roi/company/VITAS_Healthcare.png"},"eventUrl":""},"supplier":{"id":164,"title":"Oracle","logoURL":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png","alias":"oracle","address":"","roles":[],"description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products — particularly its own brands of database management systems. 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With Oracle Applications, create differentiated products and services, enter new markets and respond to global demand, delight customers and drive loyalty, all while infusing business and IT operations with adaptive intelligence, standardized business processes, at lower cost and complexity.\r\nOracle Cloud is built for your entire business, with applications that you can consume as your business grows. With Oracle, you can start at the edge or perform a complete transformation.\r\n<ul><li>Applications (SaaS): Oracle offers the most complete, innovative, and proven cloud suite of SaaS applications that enable customers to transform their business with the latest intelligent technologies such as AI and machine learning.</li><li>Data (DaaS): Oracle Data Cloud provides data from a wide variety of Oracle and third-party sources, which can be used by sales and marketing to produce better business outcomes.</li><li>Platform (PaaS): Oracle offers the broadest range of PaaS services in the industry, which enable developers, IT professionals, and business leaders to develop, extend, and secure applications that leverage advanced analytics.</li><li>Infrastructure (IaaS): Oracle offers the highest performance, lowest cost IaaS in the industry, enabling customers to run their application workloads in the Oracle Cloud.</li></ul>\r\nOracle's complete suite is built on a single data model that connects end-to-end business processes and helps customers transform their business with intelligence.\r\n<ul><li>Oracle empowers all sizes of companies, from startups to global enterprises.</li><li>Choose from more than 1,000 cloud applications, translated to 35 languages and used in 175 countries.&nbsp;</li></ul>\r\n<span style=\"font-weight: bold;\">Oracle Delivers Continuous Innovation to FUTURE PROOF Your Investment</span>\r\nBacked by 40,000 cloud developers and 17,000+ technology patents, Oracle defines innovation.\r\n<ul><li>Enhance your business IQ with adaptive intelligence. With decision science and machine learning embedded directly into business processes, business leaders can focus on managing their business outcomes rather than managing new technology. Examples include dynamic demand forecasts (SCM), personalized offers (CX), adaptive buy signals (ERP), and optimal candidates (HCM).</li><li>Utilize Internet of Things (IoT) cloud offerings to increase existing business application value with intelligent data and predictive analytics.</li><li>Leverage Oracle's mobile apps to manage the business and increase productivity while improving employee work-life balance through location flexibility.</li><li>In addition, use Oracle's integrated cloud tools to extend or build new business processes.</li></ul>\r\n<span style=\"font-weight: bold;\">Oracle Offers a TRUSTED Cloud Platform</span>\r\nMore than 25,000 business customers rely on Oracle's cloud every day—29+ million weekly active users and 57+ billion daily transactions.\r\nOracle is designed to be secure at every layer—role-based access, global access controls, backup and redundancy, local data residency, 24x7 Oracle security experts, data center man traps, and biometric IDs.\r\n<ul><li>UBS securely delivers HR services to its 60,000 employees worldwide</li></ul>\r\n<span style=\"font-weight: bold;\">Oracle modernizes and standardizes business processes in most countries across the globe.</span>\r\n<ul><li>HSBC streamlined and secured global business processes across in 72 countries.</li><li>Esterline consolidated 120+ ledgers, 12 currencies, and 30 chart of accounts.</li></ul>\r\n<span style=\"font-weight: bold;\">Oracle delivers results—on time and on budget.</span>\r\n<ul><li>GE Digital went live on Enterprise Resource Planning Cloud in 5 months</li><li>FEMSA Logistica went live on Supply Chain Management Cloud in 12 weeks</li><li>Blackboard went live on Human Capital Management Cloud in 6 months</li><li>ClubMed went live on Service Cloud in 12 weeks</li></ul>\r\nLeverage shared expertise through one of the largest, most vibrant communities of customers and partners.","shortDescription":"Oracle Cloud Applications with more than 1,000 cloud applications, translated to 35 languages are built for your entire business, with applications that you can consume as your business grows.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":16,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Cloud Applications","keywords":"","description":"Oracle Cloud Applications are complete, future-proof, and trusted, enabling modern business transformations. 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Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS solutions involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure – virtual machines and other resources – as a service to subscribers.\r\nIaaS cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud infrastructure providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Infrastructure as a Service Benefits&nbsp;</span></h1>\r\n<span style=\"font-weight: bold; \">Cost savings:</span> An obvious benefit of moving to the managed IaaS model is lower infrastructure costs. No longer do organizations have the responsibility of ensuring uptime, maintaining hardware and networking equipment, or replacing old equipment. IaaS&nbsp; technology also saves enterprises from having to buy more capacity to deal with sudden business spikes. Organizations with a smaller IT infrastructure generally require a smaller IT staff as well. The pay-as-you-go model also provides significant cost savings. \r\n<span style=\"font-weight: bold; \">Scalability and flexibility:</span> One of the greatest benefits of IaaS is the ability to scale up and down quickly in response to an enterprise’s requirements. Infrastructure as a Service providers generally have the latest, most powerful storage, servers and networking technology to accommodate the needs of their customers. This on-demand scalability provides added flexibility and greater agility to respond to changing opportunities and requirements. \r\n<span style=\"font-weight: bold; \">Faster time to market:</span> Competition is strong in every sector, and time to market is one of the best ways to beat the competition. Because IaaS vendors elasticity and scalability, organizations can ramp up and get the job done (and the product or service to market) more rapidly.\r\n<span style=\"font-weight: bold; \">Support for DR, BC and high availability:</span> While every enterprise has some type of disaster recovery plan, the technology behind those plans is often expensive and unwieldy. Organizations with several disparate locations often have different disaster recovery and business continuity plans and technologies, making management virtually impossible.\r\n<span style=\"font-weight: bold; \">Focus on business growth:</span> Time, money and energy spent making technology decisions and hiring staff to manage and maintain the technology infrastructure is time not spent on growing the business. By moving infrastructure to a global infrastructure services, organizations can focus their time and resources where they belong, on developing innovations in applications and solutions.\r\n<h1 class=\"align-center\">IaaS, PaaS and SaaS: What’s the Difference?</h1>\r\nPlatform as a Service (PaaS) is the next step up from IaaS products, where the provider also supplies the operating environment including the operating system, application services, middleware and other ‘runtimes’ for cloud users. It’s used for development environments where the business can focus on creating an app but wants someone else to maintain the deployment platform. It means you have much simpler workloads but you can’t necessarily be as flexible as you want.\r\nAt the highest level of orchestration is Software as a Service. In SaaS infrastructure applications are accessed on demand. Here you just open your browser and go, consuming software rather than installing and running it. A user simply logs on to access the provider’s application. Users can decide how the app will work but pretty much everything else is the responsibility of the software provider.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as &quot;on-demand software&quot;, and was formerly referred to as &quot;software plus services&quot; by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term &quot;Software as a Service&quot; (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure.&nbsp; While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies.&nbsp; Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"},{"id":53,"title":"DaaS - Desktop as a Service","alias":"daas-desktop-as-a-service","description":"<span style=\"font-weight: bold; \">DaaS (Desktop as a service)</span> is a cloud computing offering in which a third party hosts the back end of a virtual desktop infrastructure (VDI) deployment.\r\nWith DaaS services, desktop operating systems run inside virtual machines on servers in a cloud provider's data center. All the necessary support infrastructure, including storage and network resources, also lives in the cloud. As with on-premises VDI, a DaaS providers stream virtual desktops over a network to a customer's endpoint devices, where end users may access them through client software or a web browser.\r\nThough it sounds a lot like VDI, there is a vital difference between DaaS and VDI. VDI refers to when virtual desktops are served through on-premise servers maintained by in-house IT teams. It’s the traditional way to deploy and manage virtual desktops. But since it’s on-premise, VDI technology technology must be maintained, managed, and upgraded in-house whenever necessary.\r\nDaaS service on the other hand, is a cloud-based virtual desktop solution that separates virtual desktops from on-premise servers, enabling brands to leverage a third-party hosting provider. It’s like VDI, but in the cloud instead of in the back of the office. \r\nHowever, it’s not necessary to choose one or the other. These two approaches can complement each other. Some users prefer to have a DaaS desktop overlay of their VDI deployment. For example, the Desktop as a Service providers allow the user to modernize legacy applications with zero code refactoring. Not all legacy Windows apps perform well in a DaaS environment, due to latency or hardware requirements. \r\nThe modern workplace requires agility, leading to many companies embracing mobile working and Bring Your Own Device (BYOD) policies against a backdrop of increased concern about security risk, compliance requirements and the ever-present need to reduce overheads. This is why, over a decade after analysts predicted the rise of remote desktop as a service, it is now finally being taken up in volume.\r\nBy adopting Desktop as a Service, companies can address the issues associated with end-user computing while giving their staff more freedom and increasing productivity. The pain associated with managing a multitude of devices, including those not supplied by the company, is eliminated. While remaining compliant, companies can greatly reduce risks. ","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">How does desktop as a service work?</span></h1>\r\nDaaS architecture is multi-tenant, and organizations purchase the service through a subscription model -- typically based on the number of virtual desktop instances used per month.\r\nIn the desktop-as-a-service delivery model, the cloud computing provider manages the back-end responsibilities of data storage, backup, security and upgrades. While the provider handles all the back-end infrastructure costs and maintenance, customers usually manage their own virtual desktop images, applications and security, unless those desktop management services are part of the subscription.\r\nTypically, an end user's personal data is copied to and from their virtual desktop during logon and logoff, and access to the desktop is device-, location- and network-independent.\r\n<h1 class=\"align-center\">The benefits of Desktop as a Service</h1>\r\nMany organisations are undergoing digital transformation, and modernising the workplace is often a stream within the wider strategy. In order to manage remote and multi-device workforces using DaaS, you should think about the following seven benefits and how this will change, and hopefully improve, your currently way of working.\r\n<span style=\"font-weight: bold;\">The modern workplace.</span> Digital transformation is redefining what we think about the workplace. At the heart of this evolution is technology and the introduction of digital-first natives into the workplace. Allowing staff to work remotely, through DaaS in cloud and via their own devices is a surefire way to attract and retain the best talent.\r\n<span style=\"font-weight: bold;\">Cost.</span> As with many cloud initiatives, DaaS pricing moves from CAPEX to OPEX, leaving you more cash in the bank to spend on growing your business. Per desktop pricing enables you to know exactly what workforce expansion will cost the IT department, removing unforeseen infrastructure or hardware purchases as this is handled by the provider, who bundle everything in with the price of each desktop.Virtual machines use the compute power of the data centre rather than their local machines, placing less demand on the endpoint. <span style=\"font-weight: bold;\"></span>\r\n<span style=\"font-weight: bold;\">Scalability</span>. Due to the ‘...as a service’ delivery model, DaaS platform enables you to add user workstations fast and easily. This is particularly handy when your organisation utilises contract resource or temporary project teams, as there’s no hardware to procure, meaning you have the flexibility to create a desktop almost instantly and delete it when no longer required. This also puts you in control.\r\n<span style=\"font-weight: bold;\">Control.</span> DaaS helps you manage the risks that naturally come with giving your staff the freedom to work anywhere and on any device. It enables you to control the essentials such as data access and compliance without being overly restrictive. You no longer have to worry about what data is held on a user’s device as the data remains in the data centre at all times. This gives you control over all company assets because access can be revoked with the touch of a button.\r\n<span style=\"font-weight: bold;\">Management.</span> With an increasingly dispersed workforce, rolling out new applications or patching existing software has become more of a logistical problem than a technical one. Trying to coordinate people bringing in physical devices to be patched is a real issue for many companies, something which is eliminated completely with DaaS. You operate on one central image (or a small number of images based on persona), a change is made once, and everyone is on the latest version. It removes the need to standardise builds of end-user compute hardware as DaaS applications will run on almost any device no matter its configuration.\r\n<span style=\"font-weight: bold;\">Security.</span> DaaS moves the security risk from hundreds of end-user devices and put it all into the controlled and managed environment of a data centre. Lost or stolen laptops no longer provide a security risk. No data is on the local machine. As DaaS removes the need to create VPNs to access applications and data held by the company it also removes the problem of users trying to bypass the security in the belief that it will make their life easier.&nbsp;","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/DaaS_-_Desktop_as_a_Service.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"in_process","statusLabel":"In Process","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":5,"title":"Enhance Staff Productivity"},{"id":5,"title":"Enhance Staff Productivity"},{"id":254,"title":"Centralize management"},{"id":260,"title":"Generate Business Reports"},{"id":261,"title":"Support Financial Management"},{"id":307,"title":"Enhance Competitive Ability"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":370,"title":"No automated business processes"},{"id":400,"title":"High costs"}]}},"categories":[{"id":39,"title":"IaaS - Infrastructure as a Service","alias":"iaas-infrastructure-as-a-service","description":"<span style=\"font-weight: bold;\">Infrastructure as a service</span> (IaaS) are online services that provide high-level APIs used to dereference various low-level details of underlying network infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc. A hypervisor, such as Xen, Oracle VirtualBox, Oracle VM, KVM, VMware ESX/ESXi, or Hyper-V, LXD, runs the virtual machines as guests. Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS solutions involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure – virtual machines and other resources – as a service to subscribers.\r\nIaaS cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud infrastructure providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Infrastructure as a Service Benefits&nbsp;</span></h1>\r\n<span style=\"font-weight: bold; \">Cost savings:</span> An obvious benefit of moving to the managed IaaS model is lower infrastructure costs. No longer do organizations have the responsibility of ensuring uptime, maintaining hardware and networking equipment, or replacing old equipment. IaaS&nbsp; technology also saves enterprises from having to buy more capacity to deal with sudden business spikes. Organizations with a smaller IT infrastructure generally require a smaller IT staff as well. The pay-as-you-go model also provides significant cost savings. \r\n<span style=\"font-weight: bold; \">Scalability and flexibility:</span> One of the greatest benefits of IaaS is the ability to scale up and down quickly in response to an enterprise’s requirements. Infrastructure as a Service providers generally have the latest, most powerful storage, servers and networking technology to accommodate the needs of their customers. This on-demand scalability provides added flexibility and greater agility to respond to changing opportunities and requirements. \r\n<span style=\"font-weight: bold; \">Faster time to market:</span> Competition is strong in every sector, and time to market is one of the best ways to beat the competition. Because IaaS vendors elasticity and scalability, organizations can ramp up and get the job done (and the product or service to market) more rapidly.\r\n<span style=\"font-weight: bold; \">Support for DR, BC and high availability:</span> While every enterprise has some type of disaster recovery plan, the technology behind those plans is often expensive and unwieldy. Organizations with several disparate locations often have different disaster recovery and business continuity plans and technologies, making management virtually impossible.\r\n<span style=\"font-weight: bold; \">Focus on business growth:</span> Time, money and energy spent making technology decisions and hiring staff to manage and maintain the technology infrastructure is time not spent on growing the business. By moving infrastructure to a global infrastructure services, organizations can focus their time and resources where they belong, on developing innovations in applications and solutions.\r\n<h1 class=\"align-center\">IaaS, PaaS and SaaS: What’s the Difference?</h1>\r\nPlatform as a Service (PaaS) is the next step up from IaaS products, where the provider also supplies the operating environment including the operating system, application services, middleware and other ‘runtimes’ for cloud users. It’s used for development environments where the business can focus on creating an app but wants someone else to maintain the deployment platform. It means you have much simpler workloads but you can’t necessarily be as flexible as you want.\r\nAt the highest level of orchestration is Software as a Service. In SaaS infrastructure applications are accessed on demand. Here you just open your browser and go, consuming software rather than installing and running it. A user simply logs on to access the provider’s application. Users can decide how the app will work but pretty much everything else is the responsibility of the software provider.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as &quot;on-demand software&quot;, and was formerly referred to as &quot;software plus services&quot; by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term &quot;Software as a Service&quot; (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure.&nbsp; While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies.&nbsp; Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"},{"id":53,"title":"DaaS - Desktop as a Service","alias":"daas-desktop-as-a-service","description":"<span style=\"font-weight: bold; \">DaaS (Desktop as a service)</span> is a cloud computing offering in which a third party hosts the back end of a virtual desktop infrastructure (VDI) deployment.\r\nWith DaaS services, desktop operating systems run inside virtual machines on servers in a cloud provider's data center. All the necessary support infrastructure, including storage and network resources, also lives in the cloud. As with on-premises VDI, a DaaS providers stream virtual desktops over a network to a customer's endpoint devices, where end users may access them through client software or a web browser.\r\nThough it sounds a lot like VDI, there is a vital difference between DaaS and VDI. VDI refers to when virtual desktops are served through on-premise servers maintained by in-house IT teams. It’s the traditional way to deploy and manage virtual desktops. But since it’s on-premise, VDI technology technology must be maintained, managed, and upgraded in-house whenever necessary.\r\nDaaS service on the other hand, is a cloud-based virtual desktop solution that separates virtual desktops from on-premise servers, enabling brands to leverage a third-party hosting provider. It’s like VDI, but in the cloud instead of in the back of the office. \r\nHowever, it’s not necessary to choose one or the other. These two approaches can complement each other. Some users prefer to have a DaaS desktop overlay of their VDI deployment. For example, the Desktop as a Service providers allow the user to modernize legacy applications with zero code refactoring. Not all legacy Windows apps perform well in a DaaS environment, due to latency or hardware requirements. \r\nThe modern workplace requires agility, leading to many companies embracing mobile working and Bring Your Own Device (BYOD) policies against a backdrop of increased concern about security risk, compliance requirements and the ever-present need to reduce overheads. This is why, over a decade after analysts predicted the rise of remote desktop as a service, it is now finally being taken up in volume.\r\nBy adopting Desktop as a Service, companies can address the issues associated with end-user computing while giving their staff more freedom and increasing productivity. The pain associated with managing a multitude of devices, including those not supplied by the company, is eliminated. While remaining compliant, companies can greatly reduce risks. ","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">How does desktop as a service work?</span></h1>\r\nDaaS architecture is multi-tenant, and organizations purchase the service through a subscription model -- typically based on the number of virtual desktop instances used per month.\r\nIn the desktop-as-a-service delivery model, the cloud computing provider manages the back-end responsibilities of data storage, backup, security and upgrades. While the provider handles all the back-end infrastructure costs and maintenance, customers usually manage their own virtual desktop images, applications and security, unless those desktop management services are part of the subscription.\r\nTypically, an end user's personal data is copied to and from their virtual desktop during logon and logoff, and access to the desktop is device-, location- and network-independent.\r\n<h1 class=\"align-center\">The benefits of Desktop as a Service</h1>\r\nMany organisations are undergoing digital transformation, and modernising the workplace is often a stream within the wider strategy. In order to manage remote and multi-device workforces using DaaS, you should think about the following seven benefits and how this will change, and hopefully improve, your currently way of working.\r\n<span style=\"font-weight: bold;\">The modern workplace.</span> Digital transformation is redefining what we think about the workplace. At the heart of this evolution is technology and the introduction of digital-first natives into the workplace. Allowing staff to work remotely, through DaaS in cloud and via their own devices is a surefire way to attract and retain the best talent.\r\n<span style=\"font-weight: bold;\">Cost.</span> As with many cloud initiatives, DaaS pricing moves from CAPEX to OPEX, leaving you more cash in the bank to spend on growing your business. Per desktop pricing enables you to know exactly what workforce expansion will cost the IT department, removing unforeseen infrastructure or hardware purchases as this is handled by the provider, who bundle everything in with the price of each desktop.Virtual machines use the compute power of the data centre rather than their local machines, placing less demand on the endpoint. <span style=\"font-weight: bold;\"></span>\r\n<span style=\"font-weight: bold;\">Scalability</span>. Due to the ‘...as a service’ delivery model, DaaS platform enables you to add user workstations fast and easily. This is particularly handy when your organisation utilises contract resource or temporary project teams, as there’s no hardware to procure, meaning you have the flexibility to create a desktop almost instantly and delete it when no longer required. This also puts you in control.\r\n<span style=\"font-weight: bold;\">Control.</span> DaaS helps you manage the risks that naturally come with giving your staff the freedom to work anywhere and on any device. It enables you to control the essentials such as data access and compliance without being overly restrictive. You no longer have to worry about what data is held on a user’s device as the data remains in the data centre at all times. This gives you control over all company assets because access can be revoked with the touch of a button.\r\n<span style=\"font-weight: bold;\">Management.</span> With an increasingly dispersed workforce, rolling out new applications or patching existing software has become more of a logistical problem than a technical one. Trying to coordinate people bringing in physical devices to be patched is a real issue for many companies, something which is eliminated completely with DaaS. You operate on one central image (or a small number of images based on persona), a change is made once, and everyone is on the latest version. It removes the need to standardise builds of end-user compute hardware as DaaS applications will run on almost any device no matter its configuration.\r\n<span style=\"font-weight: bold;\">Security.</span> DaaS moves the security risk from hundreds of end-user devices and put it all into the controlled and managed environment of a data centre. Lost or stolen laptops no longer provide a security risk. No data is on the local machine. As DaaS removes the need to create VPNs to access applications and data held by the company it also removes the problem of users trying to bypass the security in the belief that it will make their life easier.&nbsp;","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/DaaS_-_Desktop_as_a_Service.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"https://www.oracle.com/corporate/pressrelease/vitas-selects-oracle-cloud-apps-121818.html","title":"Web-site of vendor"}},"comments":[],"referencesCount":0},{"id":467,"title":"Oracle Cloud Infrastructure Object Storage Classic for Security company","description":"Pinnacle Security Uganda Secures Its Data With Oracle Cloud\r\n<span style=\"font-weight: bold; font-style: italic;\">&nbsp;<span style=\"white-space:pre\">\t</span>&quot;I couldn’t believe how easy it was to use Oracle Cloud Infrastructure Object Storage Classic, which proved to be a great off-site storage solution for our sensitive data and files. It addresses our immediate requirements perfectly—I wish we started using it earlier.&quot; — Bernard Awio – IT Administrator, Pinnacle Security Limited</span>","alias":"oracle-cloud-infrastructure-object-storage-classic-for-security-company","roi":0,"seo":{"title":"Oracle Cloud Infrastructure Object Storage Classic for Security company","keywords":"Oracle, Security, Cloud, Infrastructure, Object, Storage, Classic, Pinnacle","description":"Pinnacle Security Uganda Secures Its Data With Oracle Cloud\r\n<span style=\"font-weight: bold; font-style: italic;\">&nbsp;<span style=\"white-space:pre\">\t</span>&quot;I couldn’t believe how easy it was to use Oracle Cloud Infrastructure Object Storage Classic, wh","og:title":"Oracle Cloud Infrastructure Object Storage Classic for Security company","og:description":"Pinnacle Security Uganda Secures Its Data With Oracle Cloud\r\n<span style=\"font-weight: bold; font-style: italic;\">&nbsp;<span style=\"white-space:pre\">\t</span>&quot;I couldn’t believe how easy it was to use Oracle Cloud Infrastructure Object Storage Classic, wh"},"deal_info":"","user":{"id":4229,"title":"Pinnacle Security Uganda","logoURL":"https://old.roi4cio.com/uploads/roi/company/Pinnacle_Security_Uganda.png","alias":"pinnacle-security-uganda","address":"","roles":[],"description":"Pinnacle Security Limited is a full-service company that provides bespoke security and risk management solutions to a wide range of clientele throughout Africa.\r\nThrough our strategic partners and professional experience in domestic and international military and police special operations tactics of the directors and core team.\r\nOur background to the establishment was to build a diplomatic security company with special emphasis on specialized security and risk management solutions that would include both international and domestic site security.\r\nSource: http://pinnaclegroup.co.ug/about-us/","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":1,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.pinnaclegroup.co.ug/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Pinnacle Security Uganda","keywords":"with, Pinnacle, Africa, delivery, service, players, partnerships, forming","description":"Pinnacle Security Limited is a full-service company that provides bespoke security and risk management solutions to a wide range of clientele throughout Africa.\r\nThrough our strategic partners and professional experience in domestic and international military ","og:title":"Pinnacle Security Uganda","og:description":"Pinnacle Security Limited is a full-service company that provides bespoke security and risk management solutions to a wide range of clientele throughout Africa.\r\nThrough our strategic partners and professional experience in domestic and international military ","og:image":"https://old.roi4cio.com/uploads/roi/company/Pinnacle_Security_Uganda.png"},"eventUrl":""},"supplier":{"id":164,"title":"Oracle","logoURL":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png","alias":"oracle","address":"","roles":[],"description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products — particularly its own brands of database management systems. In 2018, Oracle was the third-largest software maker by revenue, after Microsoft and Alphabet.\r\nThe company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, customer relationship management (CRM) software, and supply chain management (SCM) software.\r\nSource: https://en.wikipedia.org/wiki/Oracle_Corporation","companyTypes":[],"products":{},"vendoredProductsCount":27,"suppliedProductsCount":27,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":6,"vendorImplementationsCount":19,"vendorPartnersCount":0,"supplierPartnersCount":150,"b4r":0,"categories":{},"companyUrl":"www.oracle.com","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Oracle","keywords":"Oracle, specializes, company, primarily, developing, software, database, marketing","description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:title":"Oracle","og:description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:image":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png"},"eventUrl":""},"vendors":[{"id":164,"title":"Oracle","logoURL":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png","alias":"oracle","address":"","roles":[],"description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products — particularly its own brands of database management systems. In 2018, Oracle was the third-largest software maker by revenue, after Microsoft and Alphabet.\r\nThe company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, customer relationship management (CRM) software, and supply chain management (SCM) software.\r\nSource: https://en.wikipedia.org/wiki/Oracle_Corporation","companyTypes":[],"products":{},"vendoredProductsCount":27,"suppliedProductsCount":27,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":6,"vendorImplementationsCount":19,"vendorPartnersCount":0,"supplierPartnersCount":150,"b4r":0,"categories":{},"companyUrl":"www.oracle.com","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Oracle","keywords":"Oracle, specializes, company, primarily, developing, software, database, marketing","description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:title":"Oracle","og:description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. 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Start small and grow to Petabytes or Exabytes, or shrink capacity as needs change.</li><li>Standards-Based.&nbsp;Manage data through an OpenStack Swift compatible REST API and Java library.</li><li>Simple.&nbsp;Oracle Cloud Infrastructure Storage Software Appliance provides a no-cost, integrated solution for easy file-based access to object and archive storage.</li></ul>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">&nbsp;</span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; font-weight: bold;\">Oracle Storage Cloud Service Offerings</span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Oracle offers several storage tiers that can lower your total storage costs by striking a balance between access time and price points. A common interface makes storing data on the most cost effective tier simple.</span>\r\n\r\n<span style=\"font-weight: bold;\">Simplify Datacenter Operations</span>\r\n<ul><li>Scale with No New Hardware. Eliminates new capital expenditures, opens up data center space and reduces power and cooling requirements.</li><li>Elastic Storage. Shared infrastructure allows for infinite scalability. Eliminates forecasting and long procurement cycles.</li><li>Pay as You Go and Subscription Models. Purchase capacity with no commitment or reduce costs with longer-term agreements.</li><li>Simple to Manage. Industry standard OpenStack and RESTful APIs streamline management integration, freeing resources to accelerate other cloud projects.</li></ul>\r\n<span style=\"font-weight: bold;\">Data Security</span>\r\n<ul><li>Data at Rest. Optional client data encryption combined with optional encryption at the Oracle data center provides multi-level data security. Oracle Cloud Infrastructure Storage Software Appliance and Java SDK provide encryption at the customer site.</li><li>Data in Transit. SSL encrypts all data in transit.</li><li>Role-Based Access Control. Control which users have admin, read and write privileges at the container level.</li><li>Enterprise Data Centers. World class enterprise data center operations.</li></ul>\r\n<span style=\"font-weight: bold;\">Easy Access</span>\r\n<ul><li>Backup and Archive Application Integration. Integration with top backup and archive applications eases deployment with minimal disruption.</li><li>Oracle Cloud Infrastructure Storage Software Appliance. An easy on-ramp to Oracle’s storage cloud providing a POSIX compliant NFS interface. Serves as a NAS gateway to the cloud.</li><li>Standards Based Developer Tooling. Open Stack Swift based RestAPI, Java Applications (File Transfer Manager and Java API), Shell scripting (Upload CLI).</li><li>Robust Connectivity Options. Simple connectivity through the public internet and FastConnect Classic for the most demanding workloads.</li></ul>\r\n<span style=\"font-weight: bold;\">Robust Architecture</span>\r\n<ul><li>World-Class Data Durability. 11 9s data durability by maintaining multiple copies of each object on different devices. Periodic data integrity checks with self healing.</li><li>Geo-Replication. Automated replication of data to a geographically distant data center.</li><li>Privacy Aware. Stored data is never moved out of designated geographic regions.</li></ul>","shortDescription":"Enterprise-proven object storage and archive services for cloud-based data storage, sharing, and protection. ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":4,"sellingCount":9,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Cloud Infrastructure Object Storage Classic","keywords":"data, with, Oracle, Storage, Cloud, storage, Data, encryption","description":"<ul><li>Secure.&nbsp;Enterprise-grade data encryption with multiple layers of customer and server side protection, as well as role-based administration to reduce threats.</li><li>Resilient.&nbsp;Redundancy policies and self-healing technologies that ensure you","og:title":"Oracle Cloud Infrastructure Object Storage Classic","og:description":"<ul><li>Secure.&nbsp;Enterprise-grade data encryption with multiple layers of customer and server side protection, as well as role-based administration to reduce threats.</li><li>Resilient.&nbsp;Redundancy policies and self-healing technologies that ensure you"},"eventUrl":"","translationId":1531,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":7,"title":"Storage - General-Purpose Disk Arrays","alias":"storage-general-purpose-disk-arrays","description":" General-purpose disk arrays refer to disk storage systems that work together with specialized array controllers to achieve high data transfer. They are designed to fulfill the requirement of a diverse set of workloads such as databases, virtual desktop infrastructure, and virtual networks. The market size in the study represents the revenue generated through various deployment modes such as NAS, SAN, and DAS. Some of the technologies used in the general-purpose disk arrays market include PATA, SATA, and SCSI. The application areas of general-purpose disk arrays include BFSI, IT, government, education &amp; research, healthcare, and manufacturing.\r\nGeneral-Purpose Disk Arrays market in BFSI accounts for the largest revenue. IT industry and governments are investing heavily in the general-purpose disk arrays, as a huge amount of voluminous data is getting generated which requires high storage capacity to store the classified data for analytics purpose and consumer insights. General-Purpose Disk Arrays market in healthcare is expected to show robust growth during the forecast period, as hospitals are adopting the latest technology with huge storage spaces in an attempt to track the patient history for providing better healthcare facilities.\r\nThe global general-purpose disk arrays market is fragmented owing to the presence of a large number of local and regional players, which intensifies the degree of rivalry. The market is growing at a notable pace, which leads to high intensity of rivalry. Key market players such as Dell EMC, HPE, and IBM Corporation seek to gain market share through continuous innovations in storage technology. Some of the other key players operating in a market are Hitachi, Seagate Technologies, NetApp, Promise Technologies, Quantum Corporation, Oracle Corporation, Fujitsu, DataDirect Networks, and Infortrend Technology Inc. Key competitors are specifically focusing on Asia-Pacific and Middle-East &amp; Africa regions, as they show strong tendency to adopt the general-purpose disk arrays in coming years.","materialsDescription":"<span style=\"font-weight: bold;\">What are the characteristics of storage?</span>\r\nStorage technologies at all levels of the storage hierarchy can be differentiated by evaluating certain core characteristics as well as measuring characteristics specific to a particular implementation. These core characteristics are volatility, mutability, accessibility, and addressability. For any particular implementation of any storage technology, the characteristics worth measuring are capacity and performance.\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Volatility</span></span>\r\nNon-volatile memory retains the stored information even if not constantly supplied with electric power. It is suitable for long-term storage of information. Volatile memory requires constant power to maintain the stored information. The fastest memory technologies are volatile ones, although that is not a universal rule. Since the primary storage is required to be very fast, it predominantly uses volatile memory.\r\nDynamic random-access memory is a form of volatile memory that also requires the stored information to be periodically reread and rewritten, or refreshed, otherwise it would vanish. Static random-access memory is a form of volatile memory similar to DRAM with the exception that it never needs to be refreshed as long as power is applied; it loses its content when the power supply is lost.\r\nAn uninterruptible power supply (UPS) can be used to give a computer a brief window of time to move information from primary volatile storage into non-volatile storage before the batteries are exhausted. Some systems, for example EMC Symmetrix, have integrated batteries that maintain volatile storage for several minutes.\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Mutability</span></span>\r\n<span style=\"font-weight: bold;\">Read/write storage or mutable storage</span>\r\n<div class=\"indent\">Allows information to be overwritten at any time. A computer without some amount of read/write storage for primary storage purposes would be useless for many tasks. Modern computers typically use read/write storage also for secondary storage.</div>\r\n<span style=\"font-weight: bold;\">Slow write, fast read storage</span>\r\n<div class=\"indent\">Read/write storage which allows information to be overwritten multiple times, but with the write operation being much slower than the read operation. Examples include CD-RW and SSD.</div>\r\n<span style=\"font-weight: bold;\">Write once storage</span>\r\n<div class=\"indent\">Write Once Read Many (WORM) allows the information to be written only once at some point after manufacture. Examples include semiconductor programmable read-only memory and CD-R.</div>\r\n<span style=\"font-weight: bold;\">Read only storage</span>\r\n<div class=\"indent\">Retains the information stored at the time of manufacture. Examples include mask ROM ICs and CD-ROM.</div>\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Accessibility</span></span>\r\n<span style=\"font-weight: bold;\">Random access</span>\r\n<div class=\"indent\">Any location in storage can be accessed at any moment in approximately the same amount of time. Such characteristic is well suited for primary and secondary storage. Most semiconductor memories and disk drives provide random access.</div>\r\n<span style=\"font-weight: bold;\">Sequential access</span>\r\n<div class=\"indent\">The accessing of pieces of information will be in a serial order, one after the other; therefore the time to access a particular piece of information depends upon which piece of information was last accessed. Such characteristic is typical of off-line storage.</div>\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Addressability</span></span>\r\n<span style=\"font-weight: bold;\">Location-addressable</span>\r\n<div class=\"indent\">Each individually accessible unit of information in storage is selected with its numerical memory address. In modern computers, location-addressable storage usually limits to primary storage, accessed internally by computer programs, since location-addressability is very efficient, but burdensome for humans.</div>\r\n<span style=\"font-weight: bold;\">File addressable</span>\r\n<div class=\"indent\">Information is divided into files of variable length, and a particular file is selected with human-readable directory and file names. The underlying device is still location-addressable, but the operating system of a computer provides the file system abstraction to make the operation more understandable. In modern computers, secondary, tertiary and off-line storage use file systems.</div>\r\n<span style=\"font-weight: bold;\">Content-addressable</span>\r\n<div class=\"indent\">Each individually accessible unit of information is selected based on the basis of (part of) the contents stored there. Content-addressable storage can be implemented using software (computer program) or hardware (computer device), with hardware being faster but more expensive option. Hardware content addressable memory is often used in a computer's CPU cache.</div>\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Capacity</span></span>\r\n<span style=\"font-weight: bold;\">Raw capacity</span>\r\n<div class=\"indent\">The total amount of stored information that a storage device or medium can hold. It is expressed as a quantity of bits or bytes (e.g. 10.4 megabytes).</div>\r\n<span style=\"font-weight: bold;\">Memory storage density</span>\r\n<div class=\"indent\">The compactness of stored information. It is the storage capacity of a medium divided with a unit of length, area or volume (e.g. 1.2 megabytes per square inch).</div>\r\n\r\n<span style=\"font-weight: bold;\"><span style=\"font-style: italic;\">Performance</span></span>\r\n<span style=\"font-weight: bold;\">Latency</span>\r\n<div class=\"indent\">The time it takes to access a particular location in storage. The relevant unit of measurement is typically nanosecond for primary storage, millisecond for secondary storage, and second for tertiary storage. It may make sense to separate read latency and write latency (especially for non-volatile memory[8]) and in case of sequential access storage, minimum, maximum and average latency.</div>\r\n<span style=\"font-weight: bold;\">Throughput</span>\r\n<div class=\"indent\">The rate at which information can be read from or written to the storage. In computer data storage, throughput is usually expressed in terms of megabytes per second (MB/s), though bit rate may also be used. As with latency, read rate and write rate may need to be differentiated. Also accessing media sequentially, as opposed to randomly, typically yields maximum throughput.</div>\r\n<span style=\"font-weight: bold;\">Granularity</span>\r\n<div class=\"indent\">The size of the largest &quot;chunk&quot; of data that can be efficiently accessed as a single unit, e.g. without introducing additional latency.</div>\r\n<span style=\"font-weight: bold;\">Reliability</span>\r\n<div class=\"indent\">The probability of spontaneous bit value change under various conditions, or overall failure rate.</div>\r\nUtilities such as hdparm and sar can be used to measure IO performance in Linux.\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Energy use</span></span>\r\n<ul><li>Storage devices that reduce fan usage, automatically shut-down during inactivity, and low power hard drives can reduce energy consumption by 90 percent.</li><li>2.5-inch hard disk drives often consume less power than larger ones. Low capacity solid-state drives have no moving parts and consume less power than hard disks. Also, memory may use more power than hard disks. Large caches, which are used to avoid hitting the memory wall, may also consume a large amount of power.</li></ul>\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Security</span></span>\r\nFull disk encryption, volume and virtual disk encryption, andor file/folder encryption is readily available for most storage devices.\r\nHardware memory encryption is available in Intel Architecture, supporting Total Memory Encryption (TME) and page granular memory encryption with multiple keys (MKTME) and in SPARC M7 generation since October 2015.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Storage_General_Purpose_Disk_Arrays.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[],"startDate":"0000-00-00","endDate":"2018-05-03","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":6,"title":"Ensure Security and Business Continuity"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":175,"title":"Aging IT infrastructure"},{"id":342,"title":"Total high cost of ownership of IT infrastructure (TCO)"}]}},"categories":[{"id":7,"title":"Storage - General-Purpose Disk Arrays","alias":"storage-general-purpose-disk-arrays","description":" General-purpose disk arrays refer to disk storage systems that work together with specialized array controllers to achieve high data transfer. They are designed to fulfill the requirement of a diverse set of workloads such as databases, virtual desktop infrastructure, and virtual networks. The market size in the study represents the revenue generated through various deployment modes such as NAS, SAN, and DAS. Some of the technologies used in the general-purpose disk arrays market include PATA, SATA, and SCSI. The application areas of general-purpose disk arrays include BFSI, IT, government, education &amp; research, healthcare, and manufacturing.\r\nGeneral-Purpose Disk Arrays market in BFSI accounts for the largest revenue. IT industry and governments are investing heavily in the general-purpose disk arrays, as a huge amount of voluminous data is getting generated which requires high storage capacity to store the classified data for analytics purpose and consumer insights. General-Purpose Disk Arrays market in healthcare is expected to show robust growth during the forecast period, as hospitals are adopting the latest technology with huge storage spaces in an attempt to track the patient history for providing better healthcare facilities.\r\nThe global general-purpose disk arrays market is fragmented owing to the presence of a large number of local and regional players, which intensifies the degree of rivalry. The market is growing at a notable pace, which leads to high intensity of rivalry. Key market players such as Dell EMC, HPE, and IBM Corporation seek to gain market share through continuous innovations in storage technology. Some of the other key players operating in a market are Hitachi, Seagate Technologies, NetApp, Promise Technologies, Quantum Corporation, Oracle Corporation, Fujitsu, DataDirect Networks, and Infortrend Technology Inc. Key competitors are specifically focusing on Asia-Pacific and Middle-East &amp; Africa regions, as they show strong tendency to adopt the general-purpose disk arrays in coming years.","materialsDescription":"<span style=\"font-weight: bold;\">What are the characteristics of storage?</span>\r\nStorage technologies at all levels of the storage hierarchy can be differentiated by evaluating certain core characteristics as well as measuring characteristics specific to a particular implementation. These core characteristics are volatility, mutability, accessibility, and addressability. For any particular implementation of any storage technology, the characteristics worth measuring are capacity and performance.\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Volatility</span></span>\r\nNon-volatile memory retains the stored information even if not constantly supplied with electric power. It is suitable for long-term storage of information. Volatile memory requires constant power to maintain the stored information. The fastest memory technologies are volatile ones, although that is not a universal rule. Since the primary storage is required to be very fast, it predominantly uses volatile memory.\r\nDynamic random-access memory is a form of volatile memory that also requires the stored information to be periodically reread and rewritten, or refreshed, otherwise it would vanish. Static random-access memory is a form of volatile memory similar to DRAM with the exception that it never needs to be refreshed as long as power is applied; it loses its content when the power supply is lost.\r\nAn uninterruptible power supply (UPS) can be used to give a computer a brief window of time to move information from primary volatile storage into non-volatile storage before the batteries are exhausted. Some systems, for example EMC Symmetrix, have integrated batteries that maintain volatile storage for several minutes.\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Mutability</span></span>\r\n<span style=\"font-weight: bold;\">Read/write storage or mutable storage</span>\r\n<div class=\"indent\">Allows information to be overwritten at any time. A computer without some amount of read/write storage for primary storage purposes would be useless for many tasks. Modern computers typically use read/write storage also for secondary storage.</div>\r\n<span style=\"font-weight: bold;\">Slow write, fast read storage</span>\r\n<div class=\"indent\">Read/write storage which allows information to be overwritten multiple times, but with the write operation being much slower than the read operation. Examples include CD-RW and SSD.</div>\r\n<span style=\"font-weight: bold;\">Write once storage</span>\r\n<div class=\"indent\">Write Once Read Many (WORM) allows the information to be written only once at some point after manufacture. Examples include semiconductor programmable read-only memory and CD-R.</div>\r\n<span style=\"font-weight: bold;\">Read only storage</span>\r\n<div class=\"indent\">Retains the information stored at the time of manufacture. Examples include mask ROM ICs and CD-ROM.</div>\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Accessibility</span></span>\r\n<span style=\"font-weight: bold;\">Random access</span>\r\n<div class=\"indent\">Any location in storage can be accessed at any moment in approximately the same amount of time. Such characteristic is well suited for primary and secondary storage. Most semiconductor memories and disk drives provide random access.</div>\r\n<span style=\"font-weight: bold;\">Sequential access</span>\r\n<div class=\"indent\">The accessing of pieces of information will be in a serial order, one after the other; therefore the time to access a particular piece of information depends upon which piece of information was last accessed. Such characteristic is typical of off-line storage.</div>\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Addressability</span></span>\r\n<span style=\"font-weight: bold;\">Location-addressable</span>\r\n<div class=\"indent\">Each individually accessible unit of information in storage is selected with its numerical memory address. In modern computers, location-addressable storage usually limits to primary storage, accessed internally by computer programs, since location-addressability is very efficient, but burdensome for humans.</div>\r\n<span style=\"font-weight: bold;\">File addressable</span>\r\n<div class=\"indent\">Information is divided into files of variable length, and a particular file is selected with human-readable directory and file names. The underlying device is still location-addressable, but the operating system of a computer provides the file system abstraction to make the operation more understandable. In modern computers, secondary, tertiary and off-line storage use file systems.</div>\r\n<span style=\"font-weight: bold;\">Content-addressable</span>\r\n<div class=\"indent\">Each individually accessible unit of information is selected based on the basis of (part of) the contents stored there. Content-addressable storage can be implemented using software (computer program) or hardware (computer device), with hardware being faster but more expensive option. Hardware content addressable memory is often used in a computer's CPU cache.</div>\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Capacity</span></span>\r\n<span style=\"font-weight: bold;\">Raw capacity</span>\r\n<div class=\"indent\">The total amount of stored information that a storage device or medium can hold. It is expressed as a quantity of bits or bytes (e.g. 10.4 megabytes).</div>\r\n<span style=\"font-weight: bold;\">Memory storage density</span>\r\n<div class=\"indent\">The compactness of stored information. It is the storage capacity of a medium divided with a unit of length, area or volume (e.g. 1.2 megabytes per square inch).</div>\r\n\r\n<span style=\"font-weight: bold;\"><span style=\"font-style: italic;\">Performance</span></span>\r\n<span style=\"font-weight: bold;\">Latency</span>\r\n<div class=\"indent\">The time it takes to access a particular location in storage. The relevant unit of measurement is typically nanosecond for primary storage, millisecond for secondary storage, and second for tertiary storage. It may make sense to separate read latency and write latency (especially for non-volatile memory[8]) and in case of sequential access storage, minimum, maximum and average latency.</div>\r\n<span style=\"font-weight: bold;\">Throughput</span>\r\n<div class=\"indent\">The rate at which information can be read from or written to the storage. In computer data storage, throughput is usually expressed in terms of megabytes per second (MB/s), though bit rate may also be used. As with latency, read rate and write rate may need to be differentiated. Also accessing media sequentially, as opposed to randomly, typically yields maximum throughput.</div>\r\n<span style=\"font-weight: bold;\">Granularity</span>\r\n<div class=\"indent\">The size of the largest &quot;chunk&quot; of data that can be efficiently accessed as a single unit, e.g. without introducing additional latency.</div>\r\n<span style=\"font-weight: bold;\">Reliability</span>\r\n<div class=\"indent\">The probability of spontaneous bit value change under various conditions, or overall failure rate.</div>\r\nUtilities such as hdparm and sar can be used to measure IO performance in Linux.\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Energy use</span></span>\r\n<ul><li>Storage devices that reduce fan usage, automatically shut-down during inactivity, and low power hard drives can reduce energy consumption by 90 percent.</li><li>2.5-inch hard disk drives often consume less power than larger ones. Low capacity solid-state drives have no moving parts and consume less power than hard disks. Also, memory may use more power than hard disks. Large caches, which are used to avoid hitting the memory wall, may also consume a large amount of power.</li></ul>\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Security</span></span>\r\nFull disk encryption, volume and virtual disk encryption, andor file/folder encryption is readily available for most storage devices.\r\nHardware memory encryption is available in Intel Architecture, supporting Total Memory Encryption (TME) and page granular memory encryption with multiple keys (MKTME) and in SPARC M7 generation since October 2015.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Storage_General_Purpose_Disk_Arrays.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"https://www.oracle.com/customers/pinnacle-1-storage-classic.html","title":"Web-site of vendor"}},"comments":[],"referencesCount":0},{"id":883,"title":"Oracle Database 12c for Boryspil International Airport","description":"Description is not ready yet","alias":"oracle-database-12c-for-boryspil-international-airport","roi":0,"seo":{"title":"Oracle Database 12c for Boryspil International Airport","keywords":"","description":"Description is not ready yet","og:title":"Oracle Database 12c for Boryspil International Airport","og:description":"Description is not ready yet"},"deal_info":"","user":{"id":416,"title":"Boryspil International Airport","logoURL":"https://old.roi4cio.com/uploads/roi/company/Boryspil_International_Airport_Logo.png","alias":"mezhdunarodnyi-aehroport-borispol","address":"","roles":[],"description":"Boryspil International Airport (IATA: KBP, ICAO: UKBB) is an international airport in Boryspil, 29 km (18 mi) east of Kyiv, the capital of Ukraine. 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Operational databases are increasingly supporting distributed database architecture that can leverage distribution to provide high availability and fault tolerance through replication and scale-out ability.\r\nThe growing role of operational databases in the IT industry is moving fast from legacy databases to real-time operational databases capable to handle distributed web and mobile demand and to address Big data challenges. Recognizing this, Gartner started to publish the Magic Quadrant for Operational Database Management Systems in October 2013.\r\nOperational databases are used to store, manage and track real-time business information. For example, a company might have an operational database used to track warehouse/stock quantities. As customers order products from an online web store, an operational database can be used to keep track of how many items have been sold and when the company will need to reorder stock. An operational database stores information about the activities of an organization, for example, customer relationship management transactions or financial operations, in a computer database.\r\nOperational databases allow a business to enter, gather, and retrieve large quantities of specific information, such as company legal data, financial data, call data records, personal employee information, sales data, customer data, data on assets and much other information. An important feature of storing information in an operational database is the ability to share information across the company and over the Internet. Operational databases can be used to manage mission-critical business data, to monitor activities, to audit suspicious transactions, or to review the history of dealings with a particular customer. They can also be part of the actual process of making and fulfilling a purchase, for example in e-commerce.","materialsDescription":" <span style=\"font-weight: bold;\">What is DBMS used for?</span>\r\nDBMS, commonly known as Database Management System, is an application system whose main purpose revolves around the data. This is a system that allows its users to store the data, define it, retrieve it and update the information about the data inside the database.\r\n<span style=\"font-weight: bold;\">What is meant by a Database?</span>\r\nIn simple terms, Database is a collection of data in some organized way to facilitate its user’s to easily access, manage and upload the data.\r\n<span style=\"font-weight: bold;\">Why is the use of DBMS recommended? Explain by listing some of its major advantages.</span>\r\nSome of the major advantages of DBMS are as follows:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Controlled Redundancy:</span></span> DBMS supports a mechanism to control the redundancy of data inside the database by integrating all the data into a single database and as data is stored at only one place, the duplicity of data does not happen.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Data Sharing:</span></span> Sharing of data among multiple users simultaneously can also be done in DBMS as the same database will be shared among all the users and by different application programs.</li><li> Backup and Recovery Facility: DBMS minimizes the pain of creating the backup of data again and again by providing a feature of ‘backup and recovery’ which automatically creates the data backup and restores the data whenever required.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Enforcement of Integrity Constraints:</span></span> Integrity Constraints are very important to be enforced on the data so that the refined data after putting some constraints are stored in the database and this is followed by DBMS.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Independence of Data:</span></span> It simply means that you can change the structure of the data without affecting the structure of any of the application programs.</li></ul>\r\n<span style=\"font-weight: bold;\">What is the purpose of normalization in DBMS?</span>\r\nNormalization is the process of analyzing the relational schemas which are based on their respective functional dependencies and the primary keys in order to fulfill certain properties.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The properties include:</span></span>\r\n<ul><li>To minimize the redundancy of the Data.</li><li>To minimize the Insert, Delete and Update Anomalies.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ODMS.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"http://snt.ua/news/pressroom/pressreleases/82236.ua.php","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":980,"title":"Oracle E-Business Suite 11.5.9 for Ukrainian industrial enterprise","description":"<span style=\"font-style: italic; \">Description is not ready yet</span>","alias":"oracle-e-business-suite-1159-for-ukrainian-industrial-enterprise","roi":0,"seo":{"title":"Oracle E-Business Suite 11.5.9 for Ukrainian industrial enterprise","keywords":"","description":"<span style=\"font-style: italic; \">Description is not ready yet</span>","og:title":"Oracle E-Business Suite 11.5.9 for Ukrainian industrial enterprise","og:description":"<span style=\"font-style: italic; \">Description is not ready yet</span>"},"deal_info":"","user":{"id":7176,"title":"Zaporizhkoks","logoURL":"https://old.roi4cio.com/uploads/roi/company/metinvest_07.png","alias":"zaporozhkoks","address":"","roles":[],"description":"<b>PJSC &quot;ZAPOROZHKOKS&quot;</b> was commissioned in 1934. 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The main products of PJSC &quot;ZAPOROZHKOKS&quot;:\r\n<ul> <li>Blast furnace coke; </li> <li> Coke Nut; </li> <li> Coke trifle </li> <li> Ammonium sulfate; </li> <li> Sulfur gas and colloidal; </li> <li> Plasticizers for concrete; </li> <li> Anthracene oil; </li> <li> Tar for road construction; </li> <li> Fuel boiler.</li> </ul>","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":1,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.zaporozhcoke.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Zaporizhkoks","keywords":"","description":"<b>PJSC &quot;ZAPOROZHKOKS&quot;</b> was commissioned in 1934. 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It has experience in consulting, integrating IT and network infrastructure, delivering software and hardware, project management, implementation services, integration, and technical support.\r\nSitronics Telecom Solutions Ukraine is a partner of numerous suppliers of software and hardware, has the highest partner status of all key vendors: Cisco Gold Certified Partner, Oracle Platinum Level, Microsoft Partner, HP Enterprise Gold Partner, Dell EMC Gold Solution Provider, Intel Gold Technology Provider, APC Elite Data Center Partner and many more.\r\nSitronics Telecom Solutions Ukraine offers specialized systems for designing, managing and controlling networks, databases and data warehouses, engineering solutions, as well as solutions for monitoring, analyzing and optimizing IT infrastructure for a large business with complex infrastructure. For small and medium enterprises, we supply turnkey solutions for building a basic IT infrastructure, including cloud and hybrid systems. ","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":133,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":11,"vendorImplementationsCount":0,"vendorPartnersCount":6,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"https://www.stsua.com/ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Sitronics Telecom Solutions Ukraine","keywords":"","description":"<span style=\"font-weight: bold;\">Sitronics Telecom Solutions Ukraine</span> is a national supplier of integrated technology solutions. 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In 2018, Oracle was the third-largest software maker by revenue, after Microsoft and Alphabet.\r\nThe company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, customer relationship management (CRM) software, and supply chain management (SCM) software.\r\nSource: https://en.wikipedia.org/wiki/Oracle_Corporation","companyTypes":[],"products":{},"vendoredProductsCount":27,"suppliedProductsCount":27,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":6,"vendorImplementationsCount":19,"vendorPartnersCount":0,"supplierPartnersCount":150,"b4r":0,"categories":{},"companyUrl":"www.oracle.com","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Oracle","keywords":"Oracle, specializes, company, primarily, developing, software, database, marketing","description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. 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As part of Oracle’s Applications Unlimited strategy, Oracle E-Business Suite applications will continue to be enhanced, thus protecting and extending the value of your software investment.","shortDescription":"Oracle E-Business Suite - replicable integrated suite of application software produced by Oracle, includes functional blocks ERP, CRM, PLM.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":11,"sellingCount":6,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle E-Business Suite","keywords":"Oracle, E-Business, Suite, applications, business, customer, management, customers","description":"Designed to automate the basic directions of activity of the enterprises, including finance, production, personnel management, logistics, marketing, distribution and sales, customer service, relationships with suppliers and customers, and others.\r\nOracle E-Bus","og:title":"Oracle E-Business Suite","og:description":"Designed to automate the basic directions of activity of the enterprises, including finance, production, personnel management, logistics, marketing, distribution and sales, customer service, relationships with suppliers and customers, and others.\r\nOracle E-Bus"},"eventUrl":"","translationId":428,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. 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The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"","title":"Media"}},"comments":[],"referencesCount":0},{"id":579,"title":"Oracle ERP Cloud data storage solutions provider","description":"Western Digital Transforms Business Processes with Oracle Cloud\r\nData infrastructure powerhouse brings together three Fortune 500-size organizations onto Oracle ERP Cloud to deliver greater business intelligence, agility and value to its customers\r\nWestern Digital Corp (NASDAQ: WDC) selected Oracle Cloud to help modernize its business processes as part of its digital transformation journey. The company chose Oracle Enterprise Resource Planning (ERP) Cloud in May, 2016 to bring together the core business systems of three multi-billion dollar companies – Western Digital, SanDisk and HGST – all with growth in mind. As a result, Western Digital has been able to combine numerous applications, reduce approval times by 70 percent, rationalize suppliers by 50 percent and improve acquisition agility on a global scale.\r\nAfter acquiring SanDisk and HGST, Western Digital faced the challenge of rationalizing three Fortune 500-size on-premises ERP systems. Western Digital decided it needed a modern suite of best-in-class ERP applications that would enable it to enhance the customer experience and achieve a competitive advantage while improving employee productivity. After careful evaluation, Western Digital selected Oracle ERP Cloud, which has allowed it to seamlessly extend its on-premises applications to the cloud and establish a modern business platform that can seamlessly scale to support its future expansion plans and new technology innovations.\r\n<span style=\"font-style: italic;\">“The process of rationalizing three large legacy systems and associated applications gave us a unique opportunity to drive change, as more than two thirds of our organization would have to undergo change no matter what application we selected. We needed a simple, yet scalable cloud platform that could power our rapidly growing business,” said Steve Phillpott, CIO at Western Digital. “With Oracle Cloud we have been able to consolidate applications, automate key financial workflows and radically improve productivity. Oracle has been the catalyst for change and is pivotal in our digital transformation journey.”</span>\r\n<span style=\"font-style: italic;\">“The technology industry is an incredibly fast-paced and competitive market, where the quickest, most agile players win. Western Digital has done an incredible job bringing three large enterprise organizations onto a single Fortune 100-scale platform to significantly improve efficiency and business agility,” said Rondy Ng, senior vice president, Oracle Applications Development. “With Oracle ERP Cloud, Western Digital will be able to continually take advantage of the latest innovations to gain a competitive advantage and successfully position itself for future growth.”</span>\r\nWestern Digital’s adoption of Oracle ERP Cloud builds upon its use of both Oracle on-premises and Oracle Analytics Cloud. With Oracle, Western Digital is able to avoid massive file download times and manual analysis to provide its employees with access to the information they need to make better, faster decisions. Learn more about how Oracle is “empowering Western Digital with Oracle Analytics Cloud.”","alias":"oracle-erp-cloud-data-storage-solutions-provider","roi":0,"seo":{"title":"Oracle ERP Cloud data storage solutions provider","keywords":"","description":"Western Digital Transforms Business Processes with Oracle Cloud\r\nData infrastructure powerhouse brings together three Fortune 500-size organizations onto Oracle ERP Cloud to deliver greater business intelligence, agility and value to its customers\r\nWestern Dig","og:title":"Oracle ERP Cloud data storage solutions provider","og:description":"Western Digital Transforms Business Processes with Oracle Cloud\r\nData infrastructure powerhouse brings together three Fortune 500-size organizations onto Oracle ERP Cloud to deliver greater business intelligence, agility and value to its customers\r\nWestern Dig"},"deal_info":"","user":{"id":4534,"title":"Western Digital Corporation","logoURL":"https://old.roi4cio.com/uploads/roi/company/Western_Digital_Corporation.png","alias":"western-digital-corporation","address":"","roles":[],"description":"<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Western Digital Corporation (abbreviated WDC, commonly known as Western Digital and abbreviated WD) is an American computer hard disk drive manufacturer and data storage company. It designs, manufactures and sells data technology products, including storage devices, data center systems and cloud storage services.</span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \"><br /></span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Western Digital has a long history in the electronics industry as an integrated circuit maker and a storage products company. 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The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products — particularly its own brands of database management systems. 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The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products — particularly its own brands of database management systems. 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Oracle ERP Cloud is accessible through both public and private cloud implementation and supports hybrid deployment. Oracle supplies updates to Oracle ERP Cloud at least twice annually. According to the company’s website, there are 7 different software modules that make up the Oracle ERP Cloud suite.\r\nIn March 2017, Oracle ERP Cloud received HIPAA certification. The software suite is designed to support international enterprise functions and includes multi-GAAP, multi-currency, multi-language, and multi-subsidiary capabilities.\r\n<span style=\"font-weight: bold;\">Gartner Names Oracle the 2018 ERP Cloud Leader</span>\r\nIt’s always been a struggle to balance the high cost and complexity of IT against the need for customized features and flexibility—all while meeting the demands of the business. Which is why partnering with a proven ERP cloud leader becomes even more critical.\r\nFor the second consecutive year, Gartner has named Oracle's ERP Cloud a Leader in its 2018 Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large, and Global Enterprises.\r\n<span style=\"font-weight: bold;\">ERP products</span>\r\n<ul><li>Financials</li><li>Procurement</li><li>Project Portfolio Management</li><li>Risk Management</li><li>Enterprise Performance Management</li></ul>\r\nOracle ERP Cloud is available in North America, South America, Asia and EMEA regions.","shortDescription":"Oracle Enterprise Resource Planning Cloud is a cloud-based software application suite that manages enterprise functions including accounting, financial management, project management, and procurement.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":4,"sellingCount":4,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Enterprise Resource Planning (ERP) Cloud","keywords":"","description":"Oracle ERP Cloud is an end-to-end Software as a Service suite that manages enterprise operations. The suite runs on an Oracle technology stack in Oracle’s cloud centers. Oracle ERP Cloud is accessible through both public and private cloud implementation and su","og:title":"Oracle Enterprise Resource Planning (ERP) Cloud","og:description":"Oracle ERP Cloud is an end-to-end Software as a Service suite that manages enterprise operations. The suite runs on an Oracle technology stack in Oracle’s cloud centers. Oracle ERP Cloud is accessible through both public and private cloud implementation and su"},"eventUrl":"","translationId":2087,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":260,"title":"Generate Business Reports"},{"id":261,"title":"Support Financial Management"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":334,"title":"Poor timing of management decision making"},{"id":370,"title":"No automated business processes"},{"id":393,"title":"Complex and non-transparent business processes"},{"id":394,"title":"Shortage of information for decision making"},{"id":396,"title":"Low speed of report generation"},{"id":397,"title":"Insufficient risk management"},{"id":400,"title":"High costs"}]}},"categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"https://www.oracle.com/corporate/pressrelease/western-digital-transforms-processes-with-oracle-cloud-113018.html","title":"Web-site of vendor"}},"comments":[],"referencesCount":0},{"id":148,"title":"Oracle Exadata Database Machine for Bank","description":"Description is not ready yet","alias":"oracle-exadata-database-machine-for-bank","roi":0,"seo":{"title":"Oracle Exadata Database Machine for Bank","keywords":"","description":"Description is not ready yet","og:title":"Oracle Exadata Database Machine for Bank","og:description":"Description is not ready yet"},"deal_info":"","user":{},"supplier":{},"vendors":[{"id":164,"title":"Oracle","logoURL":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png","alias":"oracle","address":"","roles":[],"description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products — particularly its own brands of database management systems. In 2018, Oracle was the third-largest software maker by revenue, after Microsoft and Alphabet.\r\nThe company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, customer relationship management (CRM) software, and supply chain management (SCM) software.\r\nSource: https://en.wikipedia.org/wiki/Oracle_Corporation","companyTypes":[],"products":{},"vendoredProductsCount":27,"suppliedProductsCount":27,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":6,"vendorImplementationsCount":19,"vendorPartnersCount":0,"supplierPartnersCount":150,"b4r":0,"categories":{},"companyUrl":"www.oracle.com","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Oracle","keywords":"Oracle, specializes, company, primarily, developing, software, database, marketing","description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:title":"Oracle","og:description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:image":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png"},"eventUrl":""}],"products":[{"id":569,"logo":false,"scheme":false,"title":"Oracle Exadata Database Machine","vendorVerified":0,"rating":"2.40","implementationsCount":1,"suppliersCount":0,"alias":"oracle-exadata-database-machine","companyTypes":[],"description":"Exadata is a modern architecture featuring scale-out industry-standard database servers, scale-out intelligent storage servers, state-of-the-art 3D V-NAND NVMe PCI Flash storage servers and an extremely high speed InfiniBand internal fabric that connects all servers and storage. Unique software algorithms in Exadata implement database intelligence in storage, PCI based flash, and InfiniBand networking to deliver higher performance and capacity at lower costs than other platforms. Exadata runs all types of database workloads including Online Transaction Processing (OLTP), Data Warehousing (DW), In-Memory Analytics and consolidation of mixed workloads. Simple and fast to implement, the Exadata Database Machine powers and protects your most important databases and is the ideal foundation for a consolidated database cloud.\r\n\r\nExadata X6-2 Features\r\nUp to 836 CPU cores and 28.5TB memory per rack for database processing\r\nUp to 360 CPU cores per rack dedicated to SQL processing in storage\r\nFrom 2 to 19 Database Servers per rack\r\nFrom 3 to 18 Storage Servers per rack\r\nUp to 460 TB of flash capacity (raw) per rack\r\nUp to 1.7 PB of disk capacity (raw) per rack\r\nHybrid Columnar Compression often delivers 10X-15X compression ratios\r\n40 Gb/second (QDR) InfiniBand Network\r\nComplete redundancy for high availability\r\nExadata X6-2 Benefits\r\nUncompressed I/O bandwidth of up to 350 GB/second per full rack from SQL\r\nAbility to perform up to 5.6M database 8K read I/O operations or 5.2M database 8K write I/O operations per second\r\nEasily upgrade to meet the needs of any size application\r\nScale by connecting multiple Exadata Database Machine X6-2 racks or Exadata Storage Expansion Racks. Up to 18 racks can be connected by simply connecting via InfiniBand cables and using internal switches. Larger configurations can be built with external InfiniBand switches\r\nPre-configured system optimized for all database applications","shortDescription":"The Oracle Exadata Database Machine, with the recently released Exadata X6, is engineered to be the highest performing, most cost effective and most available platform for running Oracle Database. ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":10,"sellingCount":1,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Exadata Database Machine","keywords":"Exadata, database, rack, InfiniBand, storage, servers, Database, Machine","description":"Exadata is a modern architecture featuring scale-out industry-standard database servers, scale-out intelligent storage servers, state-of-the-art 3D V-NAND NVMe PCI Flash storage servers and an extremely high speed InfiniBand internal fabric that connects all s","og:title":"Oracle Exadata Database Machine","og:description":"Exadata is a modern architecture featuring scale-out industry-standard database servers, scale-out intelligent storage servers, state-of-the-art 3D V-NAND NVMe PCI Flash storage servers and an extremely high speed InfiniBand internal fabric that connects all s"},"eventUrl":"","translationId":570,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":509,"title":"Converged and Hyper Converged System","alias":"converged-and-hyper-converged-system","description":" Converged and hyper convergent infrastructures simplify support for virtual desktop infrastructure and desktop virtualization, as they are designed to be easy to install and perform complex tasks.\r\nConvergent infrastructure combines the four main components of a data center in one package: computing devices, storage devices, network devices, and server virtualization tools. Hyper-converged infrastructure allows for tighter integration of a larger number of components using software tools.\r\nIn both convergent and hyper-convergent infrastructure, all elements are compatible with each other. Thanks to this, you will be able to purchase the necessary storage devices and network devices for your company at a time, and they, as you know, are of great importance in the virtual desktops infrastructure. This allows you to simplify the process of deploying such an infrastructure - something that has been waiting for and what will be rejoiced by many companies that need to virtualize their desktop systems.\r\nDespite its value and innovation, there are several questions to these technologies regarding their intended use and differences. Let's try to figure out what functionality offers converged and hyper-convergent infrastructures and how they differ.","materialsDescription":" <span style=\"font-weight: bold;\">What is converged infrastructure?</span>\r\nConvergent infrastructure combines computing devices, storage, network devices and server virtualization tools in one chassis so that they can be managed from one place. Management capabilities may include the management of virtual desktop infrastructure, depending on the selected configuration and manufacturer.\r\nThe hardware included in the bundled converged infrastructure is pre-configured to support any targets: virtual desktop infrastructures, databases, special applications, and so on. But in fact, you do not have enough freedom to change the selected configuration.\r\nRegardless of the method chosen for extending the virtual desktop infrastructure environment, you should understand that subsequent vertical scaling will be costly and time-consuming. Adding individual components is becoming complex and depriving you of the many benefits of a converged infrastructure. Adding workstations and expanding storage capacity in a corporate infrastructure can be just as expensive, which suggests the need for proper planning for any virtual desktop infrastructure deployment.\r\nOn the other hand, all components of a converged infrastructure can work for a long time. For example, a complete server of such infrastructure works well even without the rest of the infrastructure components.\r\n<span style=\"font-weight: bold;\">What is a hyper-convergent infrastructure?</span>\r\nThe hyper-converged infrastructure was built on the basis of converged infrastructure and the concept of a software-defined data center. It combines all the components of the usual data center in one system. All four key components of the converged infrastructure are in place, but sometimes it also includes additional components, such as backup software, snapshot capabilities, data deduplication functionality, intermediate compression, global network optimization (WAN), and much more. Convergent infrastructure relies primarily on hardware, and software-defined data center often adapts to any hardware. In the hyper-convergent infrastructure, these two possibilities are combined.\r\nHyper-converged infrastructure is supported by one supplier. It can be managed as a single system with a single set of tools. To expand the infrastructure, you just need to install blocks of necessary devices and resources (for example, storage) into the main system block. And this is done literally on the fly.\r\nSince the hyper-convergent infrastructure is software-defined (that is, the operation of the infrastructure is logically separated from the physical equipment), the mutual integration of components is denser than in a conventional converged infrastructure, and the components themselves must be nearby to work correctly. This makes it possible to use a hyper-convergent infrastructure to support even more workloads than in the case of conventional converged infrastructure. This is explained by the fact that it has the possibility of changing the principle of definition and adjustment at the program level. In addition, you can make it work with specialized applications and workloads, which pre-configured converged infrastructures do not allow.\r\nHyper-converged infrastructure is especially valuable for working with a virtual desktop infrastructure because it allows you to scale up quickly without additional costs. Often, in the case of the classic virtual desktops infrastructure, things are completely different - companies need to buy more resources before scaling or wait for virtual desktops to use the allocated space and network resources, and then, in fact, add new infrastructure.\r\nBoth scenarios require significant time and money. But, in the case of hyperconvergent infrastructure, if you need to expand the storage, you can simply install the required devices in the existing stack. Scaling can be done quickly — for the time required to deliver the equipment. In this case, you do not have to go through the full procedure of re-evaluation and reconfiguration of the corporate infrastructure.\r\nIn addition, when moving from physical PCs to virtual workstations, you will need devices to perform all the computational tasks that laptops and PCs typically perform. Hyper-converged infrastructure will greatly help with this, as it often comes bundled with a large amount of flash memory, which has a positive effect on the performance of virtual desktops. This increases the speed of I / O operations, smoothes work under high loads, and allows you to perform scanning for viruses and other types of monitoring in the background (without distracting users).\r\nThe flexibility of the hyper-converged infrastructure makes it more scalable and cost-effective compared to the convergent infrastructure since it has the ability to add computing and storage devices as needed. The cost of the initial investment for both infrastructures is high, but in the long term, the value of the investment should pay off.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Converged_and_Hyper_Converged_System.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":180,"title":"Russia","name":"RUS"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":177,"title":"Decentralized IT systems"}]}},"categories":[{"id":509,"title":"Converged and Hyper Converged System","alias":"converged-and-hyper-converged-system","description":" Converged and hyper convergent infrastructures simplify support for virtual desktop infrastructure and desktop virtualization, as they are designed to be easy to install and perform complex tasks.\r\nConvergent infrastructure combines the four main components of a data center in one package: computing devices, storage devices, network devices, and server virtualization tools. Hyper-converged infrastructure allows for tighter integration of a larger number of components using software tools.\r\nIn both convergent and hyper-convergent infrastructure, all elements are compatible with each other. Thanks to this, you will be able to purchase the necessary storage devices and network devices for your company at a time, and they, as you know, are of great importance in the virtual desktops infrastructure. This allows you to simplify the process of deploying such an infrastructure - something that has been waiting for and what will be rejoiced by many companies that need to virtualize their desktop systems.\r\nDespite its value and innovation, there are several questions to these technologies regarding their intended use and differences. Let's try to figure out what functionality offers converged and hyper-convergent infrastructures and how they differ.","materialsDescription":" <span style=\"font-weight: bold;\">What is converged infrastructure?</span>\r\nConvergent infrastructure combines computing devices, storage, network devices and server virtualization tools in one chassis so that they can be managed from one place. Management capabilities may include the management of virtual desktop infrastructure, depending on the selected configuration and manufacturer.\r\nThe hardware included in the bundled converged infrastructure is pre-configured to support any targets: virtual desktop infrastructures, databases, special applications, and so on. But in fact, you do not have enough freedom to change the selected configuration.\r\nRegardless of the method chosen for extending the virtual desktop infrastructure environment, you should understand that subsequent vertical scaling will be costly and time-consuming. Adding individual components is becoming complex and depriving you of the many benefits of a converged infrastructure. Adding workstations and expanding storage capacity in a corporate infrastructure can be just as expensive, which suggests the need for proper planning for any virtual desktop infrastructure deployment.\r\nOn the other hand, all components of a converged infrastructure can work for a long time. For example, a complete server of such infrastructure works well even without the rest of the infrastructure components.\r\n<span style=\"font-weight: bold;\">What is a hyper-convergent infrastructure?</span>\r\nThe hyper-converged infrastructure was built on the basis of converged infrastructure and the concept of a software-defined data center. It combines all the components of the usual data center in one system. All four key components of the converged infrastructure are in place, but sometimes it also includes additional components, such as backup software, snapshot capabilities, data deduplication functionality, intermediate compression, global network optimization (WAN), and much more. Convergent infrastructure relies primarily on hardware, and software-defined data center often adapts to any hardware. In the hyper-convergent infrastructure, these two possibilities are combined.\r\nHyper-converged infrastructure is supported by one supplier. It can be managed as a single system with a single set of tools. To expand the infrastructure, you just need to install blocks of necessary devices and resources (for example, storage) into the main system block. And this is done literally on the fly.\r\nSince the hyper-convergent infrastructure is software-defined (that is, the operation of the infrastructure is logically separated from the physical equipment), the mutual integration of components is denser than in a conventional converged infrastructure, and the components themselves must be nearby to work correctly. This makes it possible to use a hyper-convergent infrastructure to support even more workloads than in the case of conventional converged infrastructure. This is explained by the fact that it has the possibility of changing the principle of definition and adjustment at the program level. In addition, you can make it work with specialized applications and workloads, which pre-configured converged infrastructures do not allow.\r\nHyper-converged infrastructure is especially valuable for working with a virtual desktop infrastructure because it allows you to scale up quickly without additional costs. Often, in the case of the classic virtual desktops infrastructure, things are completely different - companies need to buy more resources before scaling or wait for virtual desktops to use the allocated space and network resources, and then, in fact, add new infrastructure.\r\nBoth scenarios require significant time and money. But, in the case of hyperconvergent infrastructure, if you need to expand the storage, you can simply install the required devices in the existing stack. Scaling can be done quickly — for the time required to deliver the equipment. In this case, you do not have to go through the full procedure of re-evaluation and reconfiguration of the corporate infrastructure.\r\nIn addition, when moving from physical PCs to virtual workstations, you will need devices to perform all the computational tasks that laptops and PCs typically perform. Hyper-converged infrastructure will greatly help with this, as it often comes bundled with a large amount of flash memory, which has a positive effect on the performance of virtual desktops. This increases the speed of I / O operations, smoothes work under high loads, and allows you to perform scanning for viruses and other types of monitoring in the background (without distracting users).\r\nThe flexibility of the hyper-converged infrastructure makes it more scalable and cost-effective compared to the convergent infrastructure since it has the ability to add computing and storage devices as needed. The cost of the initial investment for both infrastructures is high, but in the long term, the value of the investment should pay off.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Converged_and_Hyper_Converged_System.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"http://www.compulink.ru/projects/4257/","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":978,"title":"Oracle FLEXCUBE for Ukrainian bank","description":"<span style=\"font-style: italic; \">Description is not ready yet</span>","alias":"oracle-flexcube-for-ukrainian-bank","roi":0,"seo":{"title":"Oracle FLEXCUBE for Ukrainian bank","keywords":"","description":"<span style=\"font-style: italic; \">Description is not ready yet</span>","og:title":"Oracle FLEXCUBE for Ukrainian bank","og:description":"<span style=\"font-style: italic; \">Description is not ready yet</span>"},"deal_info":"","user":{"id":523,"title":"OTP Bank","logoURL":"https://old.roi4cio.com/uploads/roi/company/OTP_Bank.png","alias":"otp-bank","address":"","roles":[],"description":"&nbsp;JOINT-STOCK COMPANY OTP BANK is one of the largest domestic banks, the recognized leader of Ukraine's financial sector. Represented in the Ukrainian market since 1998, OTP Bank enjoys sound reputation for being socially responsible, reliable and sustainable financial institution providing its consumers with services of European quality standards.\r\n1998 March– Raiffeisenbank Ukraine was founded as a bank with 100% foreign capital.\r\n2001– the bank entered Top-10 of the largest banks of Ukraine.\r\n2006– OTP Bank Plc., leader of the Hungarian banking market with market share of almost 25%, became a hundred-percent owner of the bank. The bank was renamed to OTP Bank (OTP BANK JSC).\r\nExcept Hungary, OTP Bank Plc. operates through its subsidiary banks in eight CEE countries (Ukraine, Slovakia, Bulgaria, Romania, Croatia, Serbia, Russia and Montenegro). 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With its modern, digital, shrink-wrapped, pre-configured, interoperable, scalable and connected capabilities, Oracle FLEXCUBE Universal Banking can help catapult banks to the fore front of digital innovation and leadership.<br />\r\n<span style=\"font-weight: bold;\">ACCELERATED DIGITAL TRANSFORMATION</span><br />\r\nBanks can transform the way they understand customers, develop new products and services, focus on new business lines, initiatives and deliver engaging experiences across multiple digital channels.<br />\r\n<span style=\"font-weight: bold;\">Oracle FLEXCUBE offers:</span>\r\n<ul><li>Multi-channel, multi-device and multi-vendor access coupled with best-in-class functionality that helps banks offer innovative services and frictionless experiences.</li></ul>\r\n<ul><li>Multi-dimensional views of customer data to enable a deeper understanding of customers as individuals and helps banks offer personalized services and experiences that are highly contextual and relevant.</li></ul>\r\n<ul><li>Mobility, service ubiquity and experience that drives stakeholder convenience.</li></ul>\r\n<span style=\"font-weight: bold;\">Key Business Benefits:</span>\r\n<ul><li>Offers business mobility, service experience, ubiquity and customer centricity</li></ul>\r\n<ul><li>Drives growth through customer centricity</li></ul>\r\n<ul><li>Enables an accelerated time-tomarket</li></ul>\r\n<ul><li>Enables customized transformation using best of breed point or pre-integrated solutions</li></ul>\r\n<ul><li>Has a connected architecture that enables collaboration</li></ul>\r\n<ul><li>Enables Open Banking and API monetization</li></ul>\r\n<ul><li>Offers operational and cost efficiencies from automated decisioning</li></ul>","shortDescription":"Решение Oracle FLEXCUBE предназначено для финансовых учреждений и предлагает клиентоориентированные основные банковские функции, функции интернет-обслуживания и управления частным капиталом. 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Banks make these services available across multiple channels like automated teller machines, Internet banking, mobile banking and branches.\r\nBanking software and network technology allow a bank to centralise its record keeping and allow access from any location.\r\nAdvancements in Internet and information technology reduced manual work in banks and increasing efficiency. Computer software is developed to perform core operations of banking like recording of transactions, passbook maintenance, interest calculations on loans and deposits, customer records, balance of payments and withdrawal. This software is installed at different branches of bank and then interconnected by means of computer networks based on telephones, satellite and the Internet.\r\nGartner defines a core banking system as a back-end system that processes daily banking transactions, and posts updates to accounts and other financial records. 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All such activities commenced by a bank is called Core Banking.\r\nCORE is an acronym for &quot;Centralized Online Real-time Exchange&quot;, thus the bank’s branches can access applications from centralized data centers.\r\nOther than retail banking customers, core banking is now also being extended to address the requirements of corporate clients and provide for a comprehensive banking solution.<br />Digital core banking offer the following advantages to the bank:\r\n<ul><li>Improved operations which address customer demands and industry consolidation;</li><li>Errors due to multiple entries eradicated;</li><li>Easy ability to introduce new financial products and manage changes in existing products;</li><li>Seamless merging of back office data and self-service operations.</li></ul>\r\n<span style=\"font-weight: bold;\">Minimum features of Core Banking Solution:</span>\r\n<ol><li>Customer-On Boarding.</li><li>Managing deposits and withdrawals.</li><li>Transactions management.</li><li>Calculation and management.</li><li>Payments processing (cash, cheques /checks, mandates, NEFT, RTGS etc.).</li><li>Customer relationship management (CRM) activities.</li><li>Designing new banking products.</li><li>Loans disbursal and management.</li><li>Accounts management</li><li>Establishing criteria for minimum balances, interest rates, number of withdrawals allowed and so on.</li></ol>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Choosing the best core banking system software</span></h1>\r\n<p class=\"align-left\">Today, there are four primary core banking providers, FIS, Fiserv, Jack Henry and D+H, that have managed to eat up 96 percent of the market share (90 percent for banks under $1 billion in assets and 98 percent for banks over $1 billion in assets). 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Businesses are usually managed via the corporate banking division of the institution. Core banking covers basic depositing and lending of money.\r\nCore banking functions will include transaction accounts, loans, mortgages and payments. Banks make these services available across multiple channels like automated teller machines, Internet banking, mobile banking and branches.\r\nBanking software and network technology allow a bank to centralise its record keeping and allow access from any location.\r\nAdvancements in Internet and information technology reduced manual work in banks and increasing efficiency. Computer software is developed to perform core operations of banking like recording of transactions, passbook maintenance, interest calculations on loans and deposits, customer records, balance of payments and withdrawal. This software is installed at different branches of bank and then interconnected by means of computer networks based on telephones, satellite and the Internet.\r\nGartner defines a core banking system as a back-end system that processes daily banking transactions, and posts updates to accounts and other financial records. Core banking solutions typically include deposit, loan and credit-processing capabilities, with interfaces to general ledger systems and reporting tools. Core banking applications are often one of the largest single expense for banks and legacy software are a major issue in terms of allocating resources. Spending on these systems is based on a combination of service-oriented architecture and supporting technologies.\r\nMany banks implement custom applications for core banking. Others implement or customize commercial independent software vendor packages. Systems integrators like Cognizant, EdgeVerve Systems Limited, Capgemini, Accenture, IBM and Tata Consultancy Services implement these core banking packages at banks. More recently, entrants such as Probanx (since 2000) and Temenos (late 1990's) have also provided entry level core banking software, focussing on neo-banks and electronic money institutions.\r\nOpen source Technology in core banking products or software can help banks to maintain their productivity and profitability at the same time. ","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is core banking solution (CBS)?</span></h1>\r\nToday Banking as a business has grown tremendously and transformed itself from only a deposits taking and loan providing system to an institution which provides an entire gamut of products and services under a wide umbrella. All such activities commenced by a bank is called Core Banking.\r\nCORE is an acronym for &quot;Centralized Online Real-time Exchange&quot;, thus the bank’s branches can access applications from centralized data centers.\r\nOther than retail banking customers, core banking is now also being extended to address the requirements of corporate clients and provide for a comprehensive banking solution.<br />Digital core banking offer the following advantages to the bank:\r\n<ul><li>Improved operations which address customer demands and industry consolidation;</li><li>Errors due to multiple entries eradicated;</li><li>Easy ability to introduce new financial products and manage changes in existing products;</li><li>Seamless merging of back office data and self-service operations.</li></ul>\r\n<span style=\"font-weight: bold;\">Minimum features of Core Banking Solution:</span>\r\n<ol><li>Customer-On Boarding.</li><li>Managing deposits and withdrawals.</li><li>Transactions management.</li><li>Calculation and management.</li><li>Payments processing (cash, cheques /checks, mandates, NEFT, RTGS etc.).</li><li>Customer relationship management (CRM) activities.</li><li>Designing new banking products.</li><li>Loans disbursal and management.</li><li>Accounts management</li><li>Establishing criteria for minimum balances, interest rates, number of withdrawals allowed and so on.</li></ol>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Choosing the best core banking system software</span></h1>\r\n<p class=\"align-left\">Today, there are four primary core banking providers, FIS, Fiserv, Jack Henry and D+H, that have managed to eat up 96 percent of the market share (90 percent for banks under $1 billion in assets and 98 percent for banks over $1 billion in assets). 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No better example of this philosophy is the group’s innovative The Street Food Hall concept in Waikiki, Hawaii. Powered by the Oracle Food and Beverage Simphony restaurant management platform and Oracle MICROS 600 series point-of-sale devices, the hall brings together 10 globally-inspired food stations, enabling visitors to taste multiple cuisines in a casual, festive setting.\r\nAn ambitious project aimed at providing an ever-changing dining experience for guests, MINA Group operates each of these stations separately led by individual chefs with an evolving menu. With the regular launch of new concepts, effectively managing restaurant operations is critical to ensuring a consistent focus on service. Oracle was selected for its ability to manage each station as its own revenue center while aggregating analysis of the entire venue; providing durable hardware that can meet the demands of kitchen environments; and minimizing technology complexity, allowing the creativity of MINA Group and its chefs to shine.\r\n<span style=\"font-style: italic;\">“As operators, we’ve had the opportunity to work with several different POS systems where we weren’t able to be as omnipresent as we’d like to be in order to have an intimate knowledge of what was going in our restaurants,” says Patric Yumul, president MINA Group. “The choice was clear to go with Oracle Simphony Cloud because of their reliability, data, and ability to see how the entire operation is doing and how our marketing efforts are working.”</span>\r\nOracle Food and Beverage has long collaborated with MINA Group, with the Oracle MICROS point of sale solutions utilized at signature locations including MICHAEL MINA, PABU, RN74, International Smoke and The Mina Test Kitchen. MINA Group continues to implement Oracle solutions for their ability to meet the needs of the unique dining concepts – whether they be iconic fine dining establishments with thousands of wine options, multiple quick service menus within a single establishment, or new restaurants evolved out of The MINA Test Kitchen.\r\n<span style=\"font-style: italic;\">“MINA Group is a true innovator among restaurant management companies with an unprecedented breadth of unique concepts,” said Simon de Montfort Walker, senior vice president and general manager, Oracle Food and Beverage. “With The Street Food Hall in Waikiki, MINA Group is continuing to demonstrate the creative applications of Oracle Food and Beverage solutions. 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In 2018, Oracle was the third-largest software maker by revenue, after Microsoft and Alphabet.\r\nThe company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, customer relationship management (CRM) software, and supply chain management (SCM) software.\r\nSource: https://en.wikipedia.org/wiki/Oracle_Corporation","companyTypes":[],"products":{},"vendoredProductsCount":27,"suppliedProductsCount":27,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":6,"vendorImplementationsCount":19,"vendorPartnersCount":0,"supplierPartnersCount":150,"b4r":0,"categories":{},"companyUrl":"www.oracle.com","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Oracle","keywords":"Oracle, specializes, company, primarily, developing, software, database, marketing","description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:title":"Oracle","og:description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterpris","og:image":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png"},"eventUrl":""}],"products":[{"id":2467,"logo":false,"scheme":false,"title":"Oracle Hospitality for Food and Beverage—Simphony POS","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"alias":"oracle-hospitality-for-food-and-beverage-simphony-pos","companyTypes":[],"description":"<span style=\"font-weight: 700; \">A comprehensive technology platform</span>\r\n<dl><ul><dt>Easily complement Oracle Hospitality Simphony with loss prevention, inventory management, and gift and loyalty, labor, table reservations, and reporting capabilities</dt><dd>Take advantage of purpose-built hardware engineered for the hospitality industry</dd><dt>Bring mobile technology to the heart of your business with front-and back-office applications that work seamlessly across devices</dt><dd>Connect with leading Oracle partners to adapt your solution to your business and remain at the forefront of innovation</dd></ul></dl>\r\n<span style=\"font-weight: 700; \">Suits multiple types of F&amp;B operations</span>\r\n<ul><li>Maximize revenues by supporting multiple concepts within a single enterprise—table service, quick-service, take-out, retail</li><li>Support strategic expansion by adapting to multiple brands and franchisee relationships with different concepts</li><li>Minimize IT complexity by having one central system for all operations</li><li>Maximize strategic insight with a single real-time reporting platform across all brands and concepts</li></ul>\r\n<span style=\"font-weight: 700; \">A cloud POS for modern hospitality</span>\r\n<ul><li>Reduce the cost and complexity of your IT infrastructure with cloud systems</li><li>Ensure high performance with scalability that allows you to grow your business without capital expenditure</li><li>Remain current with the latest innovations and feature developments</li><li>Enjoy peace of mind from knowing business operations are not at risk due to internet disruptions</li></ul>\r\n<span style=\"font-weight: 700; \">Real-time reporting and financial analysis</span>\r\n<ul><li>Access real-time financial results from anywhere in the world</li><li>Execute promotions and see their impact on the financial results</li><li>Compare financial results between locations, against budget, or history</li><li>Use the consolidated product movement data to negotiate better purchasing deals with suppliers</li></ul>\r\n<span style=\"font-weight: 700; \">Mobile-ready</span>\r\n<ul><li>Run your POS applications seamlessly across fixed POS and mobile devices</li><li>Engage guests with staff-facing applications and customer-facing apps that enhance the guest experience from start to finish</li><li>Access reporting from a smartphone or tablet to track business performance anywhere</li></ul>\r\n<span style=\"font-weight: 700; \">Maintain brand standards globally</span>\r\n<ul><li>Enforce brand, menu, and employee management standards globally and allow for localization when appropriate</li><li>Ensure menu and pricing consistency globally, within a country, a region, or a single location</li><li>Expand your business through franchising while maintaining brand consistency</li><li>Ensure that staff are trained quickly to deliver a consistently excellent experience both at front of house and in the kitchen</li></ul>","shortDescription":"Oracle Hospitality Simphony is the cloud and mobile hospitality management platform, providing enterprise point-of-sale (POS) and back-office functionality to support a wide range of operations","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Hospitality for Food and Beverage—Simphony POS","keywords":"","description":"<span style=\"font-weight: 700; 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The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"},{"id":260,"title":"Generate Business Reports"},{"id":261,"title":"Support Financial Management"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":356,"title":"High costs of routine operations"},{"id":370,"title":"No automated business processes"},{"id":375,"title":"No support for mobile and remote users"},{"id":396,"title":"Low speed of report generation"},{"id":400,"title":"High costs"}]}},"categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"https://www.oracle.com/corporate/pressrelease/mina-agroup-redefines-dining-experience-012919.html","title":"Web-site of vendor"}},"comments":[],"referencesCount":0},{"id":581,"title":"Oracle Hospitality OPERA for hotels","description":"Hotel Julian Reimagines Modern Luxury Experience with Oracle Hospitality\r\nOracle Hospitality OPERA, RES 3700 and MICROS Workstation 7 Power New Chicago Hotel\r\nHotel Julian, the highly-anticipated luxury-lifestyle property from Oxford Capital Group, LLC., open to the public since October 2018, offers guests a remixed luxury experience supported by Oracle Hospitality solutions.&nbsp;&nbsp;\r\n<span style=\"font-style: italic;\">“Hotel Julian embodies the spirit of luxury hospitality and we are excited to provide guests with a unique experience that blends architecture, history and art,” said Ludmila Chervona, Hotel Julian general manager. “With OPERA property management software, we are able to provide guests with curated service that will help establish Hotel Julian as a new landmark property in Chicago.”</span>\r\nHotel Julian uses Oracle Hospitality OPERA property management software to create a unique experience for guests staying in one of the 218 available rooms. On-property restaurant About Last Knife also features Oracle Hospitality RES 3700 and MICROS Workstations to streamline operations and provide engaging service for diners.\r\n<span style=\"font-style: italic;\">“Hotel guests today are looking for more than the basics–they are looking for an unforgettable experience from the moment they check in through to departure,” said Greg Webb, senior vice president and general manager, Oracle Hospitality. “Battle tested at the largest hotel chains in the world, Oracle provides independent operators the technology needed to deliver engaging guest experiences that will drive long-term loyalty.”</span>\r\nOracle Hospitality OPERA provides a full-featured property management system that enables hoteliers to deliver world-class guest service and increase operational efficiency across the property. In addition, Oracle Hospitality RES 3700, a leading food and beverage management platform, provides enterprise point-of-sale and back-office functionality to support a wide range of food and beverage operations.\r\nHotel Julian purchased Oracle Hospitality OPERA, RES 3700 and MICROS Hardware in April 2018.","alias":"oracle-hospitality-opera-for-hotels","roi":0,"seo":{"title":"Oracle Hospitality OPERA for hotels","keywords":"","description":"Hotel Julian Reimagines Modern Luxury Experience with Oracle Hospitality\r\nOracle Hospitality OPERA, RES 3700 and MICROS Workstation 7 Power New Chicago Hotel\r\nHotel Julian, the highly-anticipated luxury-lifestyle property from Oxford Capital Group, LLC., open ","og:title":"Oracle Hospitality OPERA for hotels","og:description":"Hotel Julian Reimagines Modern Luxury Experience with Oracle Hospitality\r\nOracle Hospitality OPERA, RES 3700 and MICROS Workstation 7 Power New Chicago Hotel\r\nHotel Julian, the highly-anticipated luxury-lifestyle property from Oxford Capital Group, LLC., open "},"deal_info":"","user":{"id":4536,"title":"Oxford Capital Group (Hotel Julian)","logoURL":"https://old.roi4cio.com/uploads/roi/company/Oxford_Capital_Group.png","alias":"oxford-capital-group-hotel-julian","address":"","roles":[],"description":"<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Oxford Capital Group, LLC is a national real estate investment, development and management firm. 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OPERA Cloud Services provides core property management capabilities that extend to meet the operational needs of hotels ranging from small independent boutiques to large chains. Numerous certified interfaces to third-party industry applications help to integrate OPERA Cloud Services with your enterprise systems for smooth, connected, technology-enabled processes.\r\n<span style=\"font-weight: bold;\">Deliver Superior Guest Experiences while Reducing IT Costs and Complexity</span>\r\nOracle Hospitality OPERA Cloud Services enables you to respond quickly to changing market conditions and increase the speed of innovation, while reducing the cost and complexity of your IT infrastructure. Data center and application experts ensure 24x7 availability and security of your systems, including monitoring, alerting, auto remediation of common problems, patching, upgrading, backups, and endpoint security options.\r\nHosted in Oracle data centers, Oracle manages the entire cloud solution from server to application, allowing you to focus on your core business: delivering superior guest service.\r\nSingle- or multiproperty, Oracle Hospitality OPERA Cloud Services provides you with the flexibility you need to meet your unique business requirements.\r\n<span style=\"font-weight: bold;\">Create a Platform for Growth and innovation</span>\r\nOPERA Cloud Services is available in four editions to serve the diverse and complex needs of the hotel market:\r\n• OPERA Enterprise Premium Cloud Services\r\n• OPERA Enterprise Standard Cloud Services\r\n• OPERA Professional Premium Cloud Services\r\n• OPERA Professional Standard Cloud Services\r\nHighly modular design allows for phased deployment and adoption of new capabilities.\r\nRole-based user interfaces empower employees with key operational and customer insights to streamline processes and enhance the guest experience.\r\nMultilanguage, multicurrency, and fiscal compliance enable deployment across the globe.\r\nBring new properties online faster.\r\n<span style=\"font-weight: bold;\">Transform Your Business with Cloud Services</span>\r\n<ul><li>Innovate faster with free software updates that deliver new capabilities.</li><li>Lower IT complexity and costs by going above-property. Reduce capital expenditure and operating costs.</li><li>Enhance customer lifetime value with deeper insights into customer segments, preferences, and spend.</li><li>Power your operations with a state-of-the-art cloud technology platform, hosted and managed by the leading cloud-services provider.</li><li>Enhance scalability, reliability, and data security.</li></ul>","shortDescription":"Oracle Hospitality OPERA Cloud Services - это корпоративная платформа для гостиничных операций и дистрибуции для повышения качества работы и обслуживания гостей","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":6,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Hospitality for hotels — OPERA Cloud Services","keywords":"","description":"<span style=\"font-weight: bold;\">Future-Proof Your Business</span>\r\n<ul><li>Serve guests anywhere, anytime with mobile-enabled property management services</li><li>Increase housekeeping efficiency and enhance room maintenance with mobile-enabled staff</li><li>","og:title":"Oracle Hospitality for hotels — OPERA Cloud Services","og:description":"<span style=\"font-weight: bold;\">Future-Proof Your Business</span>\r\n<ul><li>Serve guests anywhere, anytime with mobile-enabled property management services</li><li>Increase housekeeping efficiency and enhance room maintenance with mobile-enabled staff</li><li>"},"eventUrl":"","translationId":2091,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":7,"title":"Improve Customer Service"},{"id":260,"title":"Generate Business Reports"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":175,"title":"Aging IT infrastructure"},{"id":340,"title":"Low quality of customer service"},{"id":370,"title":"No automated business processes"}]}},"categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. 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Achieve rapid compliance with regulatory mandates. Secure sensitive applications and data—regardless of whether they are hosted on premises or in the cloud. <span style=\"font-weight: bold;\">Identity Cloud</span> Oracle extends its leadership in IAM by introducing the next generation comprehensive security and identity platform that is cloud-native and designed to be an integral part of the enterprise security fabric, providing modern identity for modern applications. <span style=\"font-weight: bold;\">Identity Governance</span> Balance access, security, and compliance while reducing costs. Simplify account administration, streamline audit tasks, and managing identities across all your applications. <span style=\"font-weight: bold;\">Access Management</span> The industry’s most advanced solution for securing applications, data, and web- and cloud-based services. Oracle Access Management Oracle API Gateway Oracle Enterprise Single Sign-On <span style=\"font-weight: bold;\">Directory Services</span> The only integrated directory solution optimized for cloud, mobile, and social ecosystems. Designed to deliver breakthrough performance for mission-critical enterprise and carrier-grade environments.","shortDescription":"Oracle Identity and Access Management (IAM) is complete, integrated, next-generation identity management platform provides breakthrough scalability ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":16,"sellingCount":18,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Identity and Access Management (IAM)","keywords":"","description":"Oracle’s complete, integrated, next-generation identity management platform provides breakthrough scalability with an industry-leading suite of identity management solutions. Reduce operational costs. Achieve rapid compliance with regulatory mandates. Secure s","og:title":"Oracle Identity and Access Management (IAM)","og:description":"Oracle’s complete, integrated, next-generation identity management platform provides breakthrough scalability with an industry-leading suite of identity management solutions. Reduce operational costs. Achieve rapid compliance with regulatory mandates. Secure s"},"eventUrl":"","translationId":1939,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":44,"title":"IAM - Identity and Access Management","alias":"iam-identity-and-access-management","description":"<span style=\"font-weight: bold; \">Identity management</span> (IdM), also known as <span style=\"font-weight: bold; \">identity and access management</span> (IAM or IdAM), is a framework of policies and technologies for ensuring that the proper people in an enterprise have the appropriate access to technology resources. IdM systems fall under the overarching umbrellas of IT security and Data Management.\r\nWith an IAM framework in place, information technology (IT) managers can control user access to critical information within their organizations. Identity and access management software offers role-based access control, which lets system administrators regulate access to systems or networks based on the roles of individual users within the enterprise. In this context, access is the ability of an individual user to perform a specific task, such as view, create or modify a file. Roles are defined according to job competency, authority and responsibility within the enterprise.\r\nSystems used for identity and access management include single sign-on systems, multi-factor authentication and privileged access management (PAM). These technologies also provide the ability to securely store identity and profile data as well as data governance functions to ensure that only data that is necessary and relevant is shared. IAM systems can be deployed on premises, provided by a third-party vendor through a cloud-based subscription model or deployed in a hybrid cloud.\r\n<span style=\"font-weight: bold; \">Basic components of IAM.</span> On a fundamental level, IAM encompasses the following components:\r\n<ul><li>How individuals are identified in a system.</li><li>How roles are identified in a system and how they are assigned to individuals.</li><li>Adding, removing and updating individuals and their roles in a system.</li><li>Assigning levels of access to individuals or groups of individuals.</li><li>Protecting the sensitive data within the system and securing the system itself.</li></ul>\r\nAccess identity management system should consist of all the necessary controls and tools to capture and record user login information, manage the enterprise database of user identities and orchestrate the assignment and removal of access privileges. That means that systems used for IAM should provide a centralized directory service with oversight as well as visibility into all aspects of the company user base.\r\nTechnologies for identity access and management should simplify the user provisioning and account setup process. User access management software should reduce the time it takes to complete these processes with a controlled workflow that decreases errors as well as the potential for abuse while allowing automated account fulfillment. An identity and access management system should also allow administrators to instantly view and change access rights.\r\nIAM systems should be used to provide flexibility to establish groups with specific privileges for specific roles so that access rights based on employee job functions can be uniformly assigned. Identity access management software should also provide request and approval processes for modifying privileges because employees with the same title and job location may need customized, or slightly different, access.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What is the difference between identity and access management?</span></h1>\r\nAfter authentication, there needs to be an access control decision. The decision is based on the information available about the user. The difference between identity management and access management is thus:\r\n<ul><li>Identity Management is about managing the attributes related to the user.</li><li>Access Management is about evaluating the attributes based on policies and making Yes/No decisions.</li></ul>\r\nThere are three types of Access Control Systems: \r\n<ul><li>Discretionary Access Control (DAC)</li><li>Mandatory Access Control (MAC)</li><li>Role-Based Access Control (RBAC)</li></ul>\r\n<h1 class=\"align-center\">What are the main benefits of identity management?</h1>\r\nIdentity access and management are useful in many ways: it ensures regulatory compliance, enables cost savings, and simplifies the lives of your customers by enhancing their experience. These are the main benefits of having an IAM solution:\r\n<ul><li><span style=\"font-weight: bold; \">Easily accessible anywhere</span></li></ul>\r\nNowadays, people need their identities all the time to use services and resources. In that sense, they require access to any platform without limits using their IDs, thus eliminating barriers for customers to enter the platform anytime, anywhere.\r\n<ul><li><span style=\"font-weight: bold; \">It encourages the connection between the different parts</span></li></ul>\r\nThe digital transformation that is taking place among more and more organizations forces the need for people, applications and devices to stay connected to each other. And, as expected, all of these processes bring with them some security threats.\r\nHowever, IAM software is a solution that guarantees correct administration with the best identity providers, such as Salesforce, Twitter and Google. Authentication and security are two of the strengths of Identity and Access Management, as well as being extendable and ready for future advances.&nbsp; \r\n<ul><li><span style=\"font-weight: bold; \">It improves productivity</span></li></ul>\r\nIdentity software automates the entry of new personnel and facilitates access to all components of the system with which the company operates. This allows reducing times in the delivery of access so that they begin to produce immediately. For this reason, business agility is also increased by using the advantages that technology makes available to meet the demands of today’s world. \r\n<ul><li><span style=\"font-weight: bold; \">It optimizes user experience</span></li></ul>\r\nRemembering so many usernames and passwords to access social networks, banks and other services on the Internet becomes a challenge for people. Thanks to user identity management system, people can get an identity that provides access to different systems. Single sign-on (SSO) allows customers and partners to access different internal and external applications with the same access method. That way the user experience will not be affected.\r\n<ul><li><span style=\"font-weight: bold; \">Secure your brand at all levels</span></li></ul>\r\nThere will be no risk of security breach, regardless of whether a connection is made from multiple identity providers. Identity management software and access management software enables strong authentication to keep your business and brand secure. Detailed verification of all identities entering the system is performed, in addition to allowing various licenses to limit access levels. At the same time, it monitors through analysis, fraud detection and alert functions that indicate a possible real risk. In short, enterprise identity management system is a reliable tool that employs technology to support digital transformation. A software that provides agility, security and satisfaction to the company’s customers. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IAM.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as &quot;on-demand software&quot;, and was formerly referred to as &quot;software plus services&quot; by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term &quot;Software as a Service&quot; (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure.&nbsp; While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies.&nbsp; Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"},{"id":27,"title":"ODMS - Operational Database Management System","alias":"odms-operational-database-management-system","description":"Operational database management systems (also referred to as OLTP On-Line Transaction Processing databases) are used to update data in real-time. These types of databases allow users to do more than simply view archived data. Operational databases allow you to modify that data (add, change or delete data), doing it in real-time. OLTP databases provide transactions as the main abstraction to guarantee data consistency that guarantees the so-called ACID properties. Basically, the consistency of the data is guaranteed in the case of failures and/or concurrent access to the data.\r\nSince the early 90s, the operational database software market has been largely taken over by SQL engines. Today, the operational DBMS market (formerly OLTP) is evolving dramatically, with new, innovative entrants and incumbents supporting the growing use of unstructured data and NoSQL DBMS engines, as well as XML databases and NewSQL databases. NoSQL databases typically have focused on scalability and have renounced to data consistency by not providing transactions as OLTP systems do. Operational databases are increasingly supporting distributed database architecture that can leverage distribution to provide high availability and fault tolerance through replication and scale-out ability.\r\nThe growing role of operational databases in the IT industry is moving fast from legacy databases to real-time operational databases capable to handle distributed web and mobile demand and to address Big data challenges. Recognizing this, Gartner started to publish the Magic Quadrant for Operational Database Management Systems in October 2013.\r\nOperational databases are used to store, manage and track real-time business information. For example, a company might have an operational database used to track warehouse/stock quantities. As customers order products from an online web store, an operational database can be used to keep track of how many items have been sold and when the company will need to reorder stock. An operational database stores information about the activities of an organization, for example, customer relationship management transactions or financial operations, in a computer database.\r\nOperational databases allow a business to enter, gather, and retrieve large quantities of specific information, such as company legal data, financial data, call data records, personal employee information, sales data, customer data, data on assets and much other information. An important feature of storing information in an operational database is the ability to share information across the company and over the Internet. Operational databases can be used to manage mission-critical business data, to monitor activities, to audit suspicious transactions, or to review the history of dealings with a particular customer. They can also be part of the actual process of making and fulfilling a purchase, for example in e-commerce.","materialsDescription":" <span style=\"font-weight: bold;\">What is DBMS used for?</span>\r\nDBMS, commonly known as Database Management System, is an application system whose main purpose revolves around the data. This is a system that allows its users to store the data, define it, retrieve it and update the information about the data inside the database.\r\n<span style=\"font-weight: bold;\">What is meant by a Database?</span>\r\nIn simple terms, Database is a collection of data in some organized way to facilitate its user’s to easily access, manage and upload the data.\r\n<span style=\"font-weight: bold;\">Why is the use of DBMS recommended? Explain by listing some of its major advantages.</span>\r\nSome of the major advantages of DBMS are as follows:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Controlled Redundancy:</span></span> DBMS supports a mechanism to control the redundancy of data inside the database by integrating all the data into a single database and as data is stored at only one place, the duplicity of data does not happen.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Data Sharing:</span></span> Sharing of data among multiple users simultaneously can also be done in DBMS as the same database will be shared among all the users and by different application programs.</li><li> Backup and Recovery Facility: DBMS minimizes the pain of creating the backup of data again and again by providing a feature of ‘backup and recovery’ which automatically creates the data backup and restores the data whenever required.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Enforcement of Integrity Constraints:</span></span> Integrity Constraints are very important to be enforced on the data so that the refined data after putting some constraints are stored in the database and this is followed by DBMS.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Independence of Data:</span></span> It simply means that you can change the structure of the data without affecting the structure of any of the application programs.</li></ul>\r\n<span style=\"font-weight: bold;\">What is the purpose of normalization in DBMS?</span>\r\nNormalization is the process of analyzing the relational schemas which are based on their respective functional dependencies and the primary keys in order to fulfill certain properties.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The properties include:</span></span>\r\n<ul><li>To minimize the redundancy of the Data.</li><li>To minimize the Insert, Delete and Update Anomalies.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ODMS.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"2010-07-27","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"},{"id":8,"title":"Reduce Production Timelines"},{"id":10,"title":"Ensure Compliance"},{"id":306,"title":"Manage Risks"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":175,"title":"Aging IT infrastructure"},{"id":378,"title":"Low employee productivity"},{"id":385,"title":"Risk of data loss or damage"},{"id":387,"title":"Non-compliant with IT security requirements"},{"id":390,"title":"Low quality of customer support"},{"id":392,"title":"Lengthy production timelines"},{"id":393,"title":"Complex and non-transparent business processes"},{"id":397,"title":"Insufficient risk management"},{"id":398,"title":"Poor communication and coordination among staff"}]}},"categories":[{"id":44,"title":"IAM - Identity and Access Management","alias":"iam-identity-and-access-management","description":"<span style=\"font-weight: bold; \">Identity management</span> (IdM), also known as <span style=\"font-weight: bold; \">identity and access management</span> (IAM or IdAM), is a framework of policies and technologies for ensuring that the proper people in an enterprise have the appropriate access to technology resources. IdM systems fall under the overarching umbrellas of IT security and Data Management.\r\nWith an IAM framework in place, information technology (IT) managers can control user access to critical information within their organizations. Identity and access management software offers role-based access control, which lets system administrators regulate access to systems or networks based on the roles of individual users within the enterprise. In this context, access is the ability of an individual user to perform a specific task, such as view, create or modify a file. Roles are defined according to job competency, authority and responsibility within the enterprise.\r\nSystems used for identity and access management include single sign-on systems, multi-factor authentication and privileged access management (PAM). These technologies also provide the ability to securely store identity and profile data as well as data governance functions to ensure that only data that is necessary and relevant is shared. IAM systems can be deployed on premises, provided by a third-party vendor through a cloud-based subscription model or deployed in a hybrid cloud.\r\n<span style=\"font-weight: bold; \">Basic components of IAM.</span> On a fundamental level, IAM encompasses the following components:\r\n<ul><li>How individuals are identified in a system.</li><li>How roles are identified in a system and how they are assigned to individuals.</li><li>Adding, removing and updating individuals and their roles in a system.</li><li>Assigning levels of access to individuals or groups of individuals.</li><li>Protecting the sensitive data within the system and securing the system itself.</li></ul>\r\nAccess identity management system should consist of all the necessary controls and tools to capture and record user login information, manage the enterprise database of user identities and orchestrate the assignment and removal of access privileges. That means that systems used for IAM should provide a centralized directory service with oversight as well as visibility into all aspects of the company user base.\r\nTechnologies for identity access and management should simplify the user provisioning and account setup process. User access management software should reduce the time it takes to complete these processes with a controlled workflow that decreases errors as well as the potential for abuse while allowing automated account fulfillment. An identity and access management system should also allow administrators to instantly view and change access rights.\r\nIAM systems should be used to provide flexibility to establish groups with specific privileges for specific roles so that access rights based on employee job functions can be uniformly assigned. Identity access management software should also provide request and approval processes for modifying privileges because employees with the same title and job location may need customized, or slightly different, access.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What is the difference between identity and access management?</span></h1>\r\nAfter authentication, there needs to be an access control decision. The decision is based on the information available about the user. The difference between identity management and access management is thus:\r\n<ul><li>Identity Management is about managing the attributes related to the user.</li><li>Access Management is about evaluating the attributes based on policies and making Yes/No decisions.</li></ul>\r\nThere are three types of Access Control Systems: \r\n<ul><li>Discretionary Access Control (DAC)</li><li>Mandatory Access Control (MAC)</li><li>Role-Based Access Control (RBAC)</li></ul>\r\n<h1 class=\"align-center\">What are the main benefits of identity management?</h1>\r\nIdentity access and management are useful in many ways: it ensures regulatory compliance, enables cost savings, and simplifies the lives of your customers by enhancing their experience. These are the main benefits of having an IAM solution:\r\n<ul><li><span style=\"font-weight: bold; \">Easily accessible anywhere</span></li></ul>\r\nNowadays, people need their identities all the time to use services and resources. In that sense, they require access to any platform without limits using their IDs, thus eliminating barriers for customers to enter the platform anytime, anywhere.\r\n<ul><li><span style=\"font-weight: bold; \">It encourages the connection between the different parts</span></li></ul>\r\nThe digital transformation that is taking place among more and more organizations forces the need for people, applications and devices to stay connected to each other. And, as expected, all of these processes bring with them some security threats.\r\nHowever, IAM software is a solution that guarantees correct administration with the best identity providers, such as Salesforce, Twitter and Google. Authentication and security are two of the strengths of Identity and Access Management, as well as being extendable and ready for future advances.&nbsp; \r\n<ul><li><span style=\"font-weight: bold; \">It improves productivity</span></li></ul>\r\nIdentity software automates the entry of new personnel and facilitates access to all components of the system with which the company operates. This allows reducing times in the delivery of access so that they begin to produce immediately. For this reason, business agility is also increased by using the advantages that technology makes available to meet the demands of today’s world. \r\n<ul><li><span style=\"font-weight: bold; \">It optimizes user experience</span></li></ul>\r\nRemembering so many usernames and passwords to access social networks, banks and other services on the Internet becomes a challenge for people. Thanks to user identity management system, people can get an identity that provides access to different systems. Single sign-on (SSO) allows customers and partners to access different internal and external applications with the same access method. That way the user experience will not be affected.\r\n<ul><li><span style=\"font-weight: bold; \">Secure your brand at all levels</span></li></ul>\r\nThere will be no risk of security breach, regardless of whether a connection is made from multiple identity providers. Identity management software and access management software enables strong authentication to keep your business and brand secure. Detailed verification of all identities entering the system is performed, in addition to allowing various licenses to limit access levels. At the same time, it monitors through analysis, fraud detection and alert functions that indicate a possible real risk. In short, enterprise identity management system is a reliable tool that employs technology to support digital transformation. A software that provides agility, security and satisfaction to the company’s customers. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IAM.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as &quot;on-demand software&quot;, and was formerly referred to as &quot;software plus services&quot; by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term &quot;Software as a Service&quot; (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure.&nbsp; While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies.&nbsp; Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"},{"id":27,"title":"ODMS - Operational Database Management System","alias":"odms-operational-database-management-system","description":"Operational database management systems (also referred to as OLTP On-Line Transaction Processing databases) are used to update data in real-time. These types of databases allow users to do more than simply view archived data. Operational databases allow you to modify that data (add, change or delete data), doing it in real-time. OLTP databases provide transactions as the main abstraction to guarantee data consistency that guarantees the so-called ACID properties. Basically, the consistency of the data is guaranteed in the case of failures and/or concurrent access to the data.\r\nSince the early 90s, the operational database software market has been largely taken over by SQL engines. Today, the operational DBMS market (formerly OLTP) is evolving dramatically, with new, innovative entrants and incumbents supporting the growing use of unstructured data and NoSQL DBMS engines, as well as XML databases and NewSQL databases. NoSQL databases typically have focused on scalability and have renounced to data consistency by not providing transactions as OLTP systems do. Operational databases are increasingly supporting distributed database architecture that can leverage distribution to provide high availability and fault tolerance through replication and scale-out ability.\r\nThe growing role of operational databases in the IT industry is moving fast from legacy databases to real-time operational databases capable to handle distributed web and mobile demand and to address Big data challenges. Recognizing this, Gartner started to publish the Magic Quadrant for Operational Database Management Systems in October 2013.\r\nOperational databases are used to store, manage and track real-time business information. For example, a company might have an operational database used to track warehouse/stock quantities. As customers order products from an online web store, an operational database can be used to keep track of how many items have been sold and when the company will need to reorder stock. An operational database stores information about the activities of an organization, for example, customer relationship management transactions or financial operations, in a computer database.\r\nOperational databases allow a business to enter, gather, and retrieve large quantities of specific information, such as company legal data, financial data, call data records, personal employee information, sales data, customer data, data on assets and much other information. An important feature of storing information in an operational database is the ability to share information across the company and over the Internet. Operational databases can be used to manage mission-critical business data, to monitor activities, to audit suspicious transactions, or to review the history of dealings with a particular customer. They can also be part of the actual process of making and fulfilling a purchase, for example in e-commerce.","materialsDescription":" <span style=\"font-weight: bold;\">What is DBMS used for?</span>\r\nDBMS, commonly known as Database Management System, is an application system whose main purpose revolves around the data. This is a system that allows its users to store the data, define it, retrieve it and update the information about the data inside the database.\r\n<span style=\"font-weight: bold;\">What is meant by a Database?</span>\r\nIn simple terms, Database is a collection of data in some organized way to facilitate its user’s to easily access, manage and upload the data.\r\n<span style=\"font-weight: bold;\">Why is the use of DBMS recommended? Explain by listing some of its major advantages.</span>\r\nSome of the major advantages of DBMS are as follows:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Controlled Redundancy:</span></span> DBMS supports a mechanism to control the redundancy of data inside the database by integrating all the data into a single database and as data is stored at only one place, the duplicity of data does not happen.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Data Sharing:</span></span> Sharing of data among multiple users simultaneously can also be done in DBMS as the same database will be shared among all the users and by different application programs.</li><li> Backup and Recovery Facility: DBMS minimizes the pain of creating the backup of data again and again by providing a feature of ‘backup and recovery’ which automatically creates the data backup and restores the data whenever required.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Enforcement of Integrity Constraints:</span></span> Integrity Constraints are very important to be enforced on the data so that the refined data after putting some constraints are stored in the database and this is followed by DBMS.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Independence of Data:</span></span> It simply means that you can change the structure of the data without affecting the structure of any of the application programs.</li></ul>\r\n<span style=\"font-weight: bold;\">What is the purpose of normalization in DBMS?</span>\r\nNormalization is the process of analyzing the relational schemas which are based on their respective functional dependencies and the primary keys in order to fulfill certain properties.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The properties include:</span></span>\r\n<ul><li>To minimize the redundancy of the Data.</li><li>To minimize the Insert, Delete and Update Anomalies.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ODMS.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"http://snt.ua/news/pressroom/pressreleases/75397.ua.php","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":100,"title":"Oracle Service Bus for Bank","description":"Description is not ready yet","alias":"oracle-service-bus-for-bank","roi":0,"seo":{"title":"Oracle Service Bus for Bank","keywords":"","description":"Description is not ready yet","og:title":"Oracle Service Bus for Bank","og:description":"Description is not ready yet"},"deal_info":"","user":{},"supplier":{},"vendors":[{"id":164,"title":"Oracle","logoURL":"https://old.roi4cio.com/uploads/roi/company/oracle_logo.png","alias":"oracle","address":"","roles":[],"description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products — particularly its own brands of database management systems. 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Oracle Service Bus delivers low-cost, standards-based integration for mission critical SOA environments where extreme performance, scalability and reliability are critical requirements.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":1,"sellingCount":15,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Service Bus","keywords":"Oracle, Service, their, companies, investments, ways, extends, whole","description":"Oracle Service Bus enables companies to unlock the value of their enterprise applications portfolio. &nbsp;From on-premise, to the cloud to mobile devices and to the future, Oracle Service Bus allows companies to leverage their existing investments in whole ne","og:title":"Oracle Service Bus","og:description":"Oracle Service Bus enables companies to unlock the value of their enterprise applications portfolio. &nbsp;From on-premise, to the cloud to mobile devices and to the future, Oracle Service Bus allows companies to leverage their existing investments in whole ne"},"eventUrl":"","translationId":472,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":492,"title":"Enterprise Service Bus Middleware","alias":"enterprise-service-bus-middleware","description":" An enterprise service bus (ESB) implements a communication system between mutually interacting software applications in a service-oriented architecture (SOA). It represents a software architecture for distributed computing, and is a special variant of the more general client-server model, wherein any application may behave as server or client. ESB promotes agility and flexibility with regard to high-level protocol communication between applications. Its primary use is in enterprise application integration (EAI) of heterogeneous and complex service landscapes.\r\nThe concept of the enterprise service bus is analogous to the bus concept found in computer hardware architecture combined with the modular and concurrent design of high-performance computer operating systems. The motivation for the development of the architecture was to find a standard, structured, and general purpose concept for describing implementation of loosely coupled software components (called services) that are expected to be independently deployed, running, heterogeneous, and disparate within a network. ESB is also a common implementation pattern for service-oriented architecture, including the intrinsically adopted network design of the World Wide Web.\r\nNo global standards exist for enterprise service bus concepts or implementations. Most providers of message-oriented middleware have adopted the enterprise service bus concept as de facto standard for a service-oriented architecture. The implementations of ESB use event-driven and standards-based message-oriented middleware in combination with message queues as technology frameworks. However, some software manufacturers relabel existing middleware and communication solutions as ESB without adopting the crucial aspect of a bus concept.\r\nThe ESB is implemented in software that operates between the business applications, and enables communication among them. Ideally, the ESB should be able to replace all direct contact with the applications on the bus, so that all communication takes place via the ESB. To achieve this objective, the ESB must encapsulate the functionality offered by its component applications in a meaningful way. This typically occurs through the use of an enterprise message model. The message model defines a standard set of messages that the ESB transmits and receives. When the ESB receives a message, it routes the message to the appropriate application. Often, because that application evolved without the same message model, the ESB has to transform the message into a format that the application can interpret. A software adapter fulfills the task of effecting these transformations, analogously to a physical adapter.\r\nESBs rely on accurately constructing the enterprise message model and properly designing the functionality offered by applications. If the message model does not completely encapsulate the application functionality, then other applications that desire that functionality may have to bypass the bus, and invoke the mismatched applications directly. Doing so violates the principles of the ESB model, and negates many of the advantages of using this architecture.\r\nThe beauty of the ESB lies in its platform-agnostic nature and the ability to integrate with anything at any condition. It is important that Application Lifecycle Management vendors truly apply all the ESB capabilities in their integration products while adopting SOA. Therefore, the challenges and opportunities for EAI vendors are to provide an integration solution that is low-cost, easily configurable, intuitive, user-friendly, and open to any tools customers choose.","materialsDescription":" <span style=\"font-weight: bold;\">What is an Enterprise Service Bus (ESB)?</span>\r\nAn Enterprise Service Bus (ESB) is a type of software platform known as middleware, which works behind the scenes to aid application-to-application communication. Think of an ESB as a “bus” that picks up information from one system and delivers it to another.\r\nThe term ESB first appeared in 2002, but the technology continues to evolve, driven by the need for ever-emerging internet applications to communicate and interact with one another.\r\n<span style=\"font-weight: bold;\">Why would I want an ESB?</span>\r\nImagine that there are two systems in an organization that needs to exchange data. The technical teams that represent each system plan and implement a solution that allows these systems to communicate. A year or two later, the organization deploys several more systems that need to interact with each other as well as the existing two systems. How can all teams develop and reach an agreement on the best solution?\r\nIt becomes very complicated to manage and maintain one solution as an organization’s IT systems expand. With just 10 systems, there could be 100 different interfaces and scores of disparate technical requirements.\r\nAn ESB provides a secure, scalable and cost-effective infrastructure that enables real-time data exchange among many systems. Data from one system, known as a service provider, can be put on the enterprise service bus as a message, which is sent immediately to a service consumer of the data. If a new system wants to consume this same data, all it has to do is plug into the bus in the same manner.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Enterprise_Service_Bus_Middleware.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":180,"title":"Russia","name":"RUS"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"},{"id":8,"title":"Reduce Production Timelines"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":177,"title":"Decentralized IT systems"}]}},"categories":[{"id":492,"title":"Enterprise Service Bus Middleware","alias":"enterprise-service-bus-middleware","description":" An enterprise service bus (ESB) implements a communication system between mutually interacting software applications in a service-oriented architecture (SOA). It represents a software architecture for distributed computing, and is a special variant of the more general client-server model, wherein any application may behave as server or client. ESB promotes agility and flexibility with regard to high-level protocol communication between applications. Its primary use is in enterprise application integration (EAI) of heterogeneous and complex service landscapes.\r\nThe concept of the enterprise service bus is analogous to the bus concept found in computer hardware architecture combined with the modular and concurrent design of high-performance computer operating systems. The motivation for the development of the architecture was to find a standard, structured, and general purpose concept for describing implementation of loosely coupled software components (called services) that are expected to be independently deployed, running, heterogeneous, and disparate within a network. ESB is also a common implementation pattern for service-oriented architecture, including the intrinsically adopted network design of the World Wide Web.\r\nNo global standards exist for enterprise service bus concepts or implementations. Most providers of message-oriented middleware have adopted the enterprise service bus concept as de facto standard for a service-oriented architecture. The implementations of ESB use event-driven and standards-based message-oriented middleware in combination with message queues as technology frameworks. However, some software manufacturers relabel existing middleware and communication solutions as ESB without adopting the crucial aspect of a bus concept.\r\nThe ESB is implemented in software that operates between the business applications, and enables communication among them. Ideally, the ESB should be able to replace all direct contact with the applications on the bus, so that all communication takes place via the ESB. 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Doing so violates the principles of the ESB model, and negates many of the advantages of using this architecture.\r\nThe beauty of the ESB lies in its platform-agnostic nature and the ability to integrate with anything at any condition. It is important that Application Lifecycle Management vendors truly apply all the ESB capabilities in their integration products while adopting SOA. Therefore, the challenges and opportunities for EAI vendors are to provide an integration solution that is low-cost, easily configurable, intuitive, user-friendly, and open to any tools customers choose.","materialsDescription":" <span style=\"font-weight: bold;\">What is an Enterprise Service Bus (ESB)?</span>\r\nAn Enterprise Service Bus (ESB) is a type of software platform known as middleware, which works behind the scenes to aid application-to-application communication. 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With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on-premise and on-demand CRM solutions that are tailored to industry requirements and offer role-based customer intelligence and prebuilt integrations.\r\n\r\nSiebel CRM plays an important role within the Oracle Customer Experience (CX) portfolio, delivering customer experience across mobile, in-store, and field service, and leveraging a wide range of Oracle foundation tools.\r\n\r\nSiebel Sales Application\r\nSales\r\nOracle's Siebel Sales applications maximize sales effectiveness in real time by accelerating the quote-to-cash process, aligning sales channels, increasing pipeline and win rates, and raising average transaction values.\r\n\r\nSiebel Sales\r\nMobile and Handheld\r\nSales Analytics\r\nMicrosoft Exchange Server\r\nPartner and Channel Management\r\nSiebel Partner Analytics\r\nSiebel Partner Portal\r\nSiebel Partner Manager\r\nSiebel Enterprise Marketing\r\nMarketing\r\nOracle's Siebel Enterprise Marketing is a comprehensive closed-loop solution that empowers B2B and B2C organizations across industries to achieve excellence in marketing. Tailored to the needs of business and consumer marketers across more than 20 industries, the Siebel Enterprise Marketing delivers actionable insight to all members of the marketing organization.\r\n\r\nSiebel eMail Marketing\r\nOracle Marketing Analytics\r\nSiebel Web Marketing\r\nSiebel Events Management\r\nSiebel Loyalty Management\r\nSiebel Campaign/Dialogue Management\r\nSiebel Marketing Resource Management\r\nQuote &amp; Order Capture\r\nCommerce\r\nOracle's Siebel Customer Order Management solutions simplify the complex and often frustrating process of tracking thousands of products across multiple catalogs and systems. They deliver deep customer insight that enables businesses to dynamically present targeted product bundles, offer intelligent cross-sell and up-sell opportunities, and achieve optimal prices for products and customer segments. At the same time, they give employees the information they need to take decisive action and conduct intelligent interactions with customers. As a result, companies see greater revenues, reduced operating costs, and higher customer loyalty.\r\n\r\nSiebel Dynamic Catalog\r\nSiebel Product and Pricing Analytics\r\nSiebel Dynamic Pricer\r\nSiebel Product and Catalog Management\r\nSiebel Quote and Order Lifecycle Management\r\nSiebel Contact Center and Service\r\nService\r\nOracle's Siebel Contact Center and Service product family helps businesses deliver quicker, better, and more-efficient customer service. Whether a company needs hosted, mobile, or on-premise solutions, these applications provide optimal resource deployment, speedy issue resolution, one-and-done request handling, and powerful tracking and analytics capabilities. As a result, businesses can increase customer satisfaction while cutting costs at all touch points around the globe.\r\n\r\nSiebel Contact Center\r\nSiebel Contact Center and Service Analytics\r\nSiebel Field Service\r\nSiebel Help Desk\r\nSiebel Mobile Solutions\r\nSiebel Warranty Management\r\nSiebel Partner Relationship Management\r\nSocial\r\nSiebel CRM provides an open integrated framework for Social Media giving customers the ability to use Oracle Social Relationship Management (SRM) cloud services with their Siebel CRM implementation.\r\n\r\nSocial\r\nSiebel CRM Technology\r\nSiebel CRM Technology\r\nOracle's Siebel CRM Technology provides the server framework to support Siebel Applications. It delivers solutions for: Development, Deployment, Diagnostic, Integration, Productivity, and Mobile services.\r\n\r\nSiebel Application Deployment Manager\r\nSiebel Application Response Measurement\r\nSiebel CRM Desktop\r\nOracle Fusion Middleware Siebel Best Practice Center\r\nSiebel Handheld\r\nSiebel Remote and Mobile Web Client\r\nSiebel Server Sync\r\nSiebel Task-Based UI","shortDescription":"Oracle's Siebel Customer Relationship Management (CRM), the world's most complete CRM solution, helps organizations achieve maximum top- and bottom-line growth and deliver great customer experiences across all channels, touchpoints, and devices.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":18,"sellingCount":3,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Siebel CRM","keywords":"Siebel, Oracle, Management, customer, Marketing, solutions, Sales, Service","description":"Only Oracle can deliver complete, end-to-end customer lifecycle solutions. Siebel CRM delivers transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers ","og:title":"Oracle Siebel CRM","og:description":"Only Oracle can deliver complete, end-to-end customer lifecycle solutions. Siebel CRM delivers transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers "},"eventUrl":"","translationId":476,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees &quot;who can adjust themselves to the personality of the guest&quot;. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called &quot;at home customer services&quot; or &quot;at home customer support.&quot;\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed.&nbsp; </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":180,"title":"Russia","name":"RUS"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"},{"id":252,"title":"Increase Customer Base"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":393,"title":"Complex and non-transparent business processes"}]}},"categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees &quot;who can adjust themselves to the personality of the guest&quot;. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called &quot;at home customer services&quot; or &quot;at home customer support.&quot;\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed.&nbsp; </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"http://www.nvg.ru/projects/crm-sberbank/","title":"Supplier's web site"}},"comments":[],"referencesCount":0}],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":6,"vendorImplementationsCount":19,"vendorPartnersCount":0,"supplierPartnersCount":150,"b4r":0,"categories":{"2":{"id":2,"title":"Virtual machine and cloud system software","description":" A virtual machine (VM) is a software-based computer that exists within another computer’s operating system, often used for the purposes of testing, backing up data, or running SaaS applications. To fully grasp how VMs work, it’s important to first understand how computer software and hardware are typically integrated by an operating system.\r\n&quot;The cloud&quot; refers to servers that are accessed over the Internet, and the software and databases that run on those servers. Cloud servers are located in data centers all over the world. By using cloud computing, users and companies don't have to manage physical servers themselves or run software applications on their own machines.\r\nThe cloud enables users to access the same files and applications from almost any device, because the computing and storage take place on servers in a data center, instead of locally on the user device. This is why a user can log into their Instagram account on a new phone after their old phone breaks and still find their old account in place, with all their photos, videos, and conversation history. It works the same way with cloud email providers like Gmail or Microsoft Office 365, and with cloud storage providers like Dropbox or Google Drive.\r\nFor businesses, switching to cloud computing removes some IT costs and overhead: for instance, they no longer need to update and maintain their own servers, as the cloud vendor they are using will do that. This especially makes an impact on small businesses that may not have been able to afford their own internal infrastructure but can outsource their infrastructure needs affordably via the cloud. The cloud can also make it easier for companies to operate internationally because employees and customers can access the same files and applications from any location.\r\nSeveral cloud providers offer virtual machines to their customers. These virtual machines typically live on powerful servers that can act as a host to multiple VMs and can be used for a variety of reasons that wouldn’t be practical with a locally-hosted VM. These include:\r\n<ul><li>Running SaaS applications - Software-as-a-Service, or SaaS for short, is a cloud-based method of providing software to users. SaaS users subscribe to an application rather than purchasing it once and installing it. These applications are generally served to the user over the Internet. Often, it is virtual machines in the cloud that are doing the computation for SaaS applications as well as delivering them to users. If the cloud provider has a geographically distributed network edge, then the application will run closer to the user, resulting in faster performance.</li><li>Backing up data - Cloud-based VM services are very popular for backing up data because the data can be accessed from anywhere. Plus, cloud VMs provide better redundancy, require less maintenance, and generally scale better than physical data centers. (For example, it’s generally fairly easy to buy an extra gigabyte of storage space from a cloud VM provider, but much more difficult to build a new local data server for that extra gigabyte of data.)</li><li>Hosting services like email and access management - Hosting these services on cloud VMs is generally faster and more cost-effective, and helps minimize maintenance and offload security concerns as well.</li></ul>","materialsDescription":"What is an operating system?\r\nTraditional computers are built out of physical hardware, including hard disk drives, processor chips, RAM, etc. In order to utilize this hardware, computers rely on a type of software known as an operating system (OS). Some common examples of OSes are Mac OSX, Microsoft Windows, Linux, and Android.\r\nThe OS is what manages the computer’s hardware in ways that are useful to the user. For example, if the user wants to access the Internet, the OS directs the network interface card to make the connection. If the user wants to download a file, the OS will partition space on the hard drive for that file. The OS also runs and manages other pieces of software. For example, it can run a web browser and provide the browser with enough random access memory (RAM) to operate smoothly. Typically, operating systems exist within a physical computer at a one-to-one ratio; for each machine, there is a single OS managing its physical resources.\r\n<span style=\"font-weight: bold;\">Can you have two or more operating systems on one computer?</span>\r\nSome users want to be able to run multiple operating systems simultaneously on one computer, either for testing or one of the other reasons listed in the section below. This can be achieved through a process called virtualization. In virtualization, a piece of software behaves as if it were an independent computer. This piece of software is called a virtual machine, also known as a ‘guest’ computer. (The computer on which the VM is running is called the ‘host’.) The guest has an OS as well as its own virtual hardware.\r\n‘Virtual hardware’ may sound like a bit of an oxymoron, but it works by mapping to real hardware on the host computer. For example, the VM’s ‘hard drive’ is really just a file on the host computer’s hard drive. When the VM wants to save a new file, it actually has to communicate with the host OS, which will write this file to the host hard drive. Because virtual hardware must perform this added step of negotiating with the host to access hardware resources, virtual machines can’t run quite as fast as their host computers.\r\nWith virtualization, one computer can run two or more operating systems. The number of VMs that can run on one host is limited only by the host’s available resources. The user can run the OS of a VM in a window like any other program, or they can run it in fullscreen so that it looks and feels like a genuine host OS.\r\n <span style=\"font-weight: bold; \">What are virtual machines used for?</span>\r\nSome of the most popular reasons people run virtual machines include:\r\n<span style=\"font-weight: bold; \">Testing</span> - Oftentimes software developers want to be able to test their applications in different environments. They can use virtual machines to run their applications in various OSes on one computer. This is simpler and more cost-effective than having to test on several different physical machines.\r\n<span style=\"font-weight: bold; \">Running software designed for other OSes</span> - Although certain software applications are only available for a single platform, a VM can run software designed for a different OS. For example, a Mac user who wants to run software designed for Windows can run a Windows VM on their Mac host.\r\n<span style=\"font-weight: bold; \">Running outdated software</span> - Some pieces of older software can’t be run in modern OSes. Users who want to run these applications can run an old OS on a virtual machine.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Virtual_machine_and_cloud_system_software.png","alias":"virtual-machine-and-cloud-system-software"},"3":{"id":3,"title":"MDM - Mobile Device Management","description":" <span style=\"font-weight: bold; \">Mobile device management (MDM)</span> is an industry term for the administration of mobile devices, such as smartphones, tablet computers and laptops. Device management system is usually implemented with the use of a third party product that has management features for particular vendors of mobile devices.\r\nMDM is typically a deployment of a combination of on-device applications and configurations, corporate policies and certificates, and backend infrastructure, for the purpose of simplifying and enhancing the IT management of end user devices. In modern corporate IT environments, the sheer number and diversity of managed devices (and user behavior) has motivated device management tools that allow the management of devices and users in a consistent and scalable way. The overall role of MDM is to increase device supportability, security, and corporate functionality while maintaining some user flexibility.\r\nMany organizations administer devices and applications using MDM products/services. Mobile device management software primarily deals with corporate data segregation, securing emails, securing corporate documents on devices, enforcing corporate policies, integrating and managing mobile devices including laptops and handhelds of various categories. MDM implementations may be either on-premises or cloud-based.\r\nMDM functionality can include over-the-air distribution of applications, data and configuration settings for all types of mobile devices, including mobile phones, smartphones, tablet computers, ruggedized mobile computers, mobile printers, mobile POS devices, etc. Most recently laptops and desktops have been added to the list of systems supported as Mobile Device Management becomes more about basic device management and less about the mobile platform itself. \r\nSome of the <span style=\"font-weight: bold; \">core functions</span> of mobile management software include:\r\n<ul><li>Ensuring that diverse user equipment is configured to a consistent standard/supported set of applications, functions, or corporate policies</li><li>Updating equipment, applications, functions, or policies in a scalable manner</li><li>Ensuring that users use applications in a consistent and supportable manner</li><li>Ensuring that equipment performs consistently</li><li>Monitoring and tracking equipment (e.g. location, status, ownership, activity)</li><li>Being able to efficiently diagnose and troubleshoot equipment remotely</li></ul>\r\nDevice management solutions are leveraged for both company-owned and employee-owned (Bring Your Own Device) devices across the enterprise or mobile devices owned by consumers. Consumer demand for BYOD is now requiring a greater effort for MDM and increased security for both the devices and the enterprise they connect to, especially since employers and employees have different expectations concerning the types of restrictions that should be applied to mobile devices.\r\nBy controlling and protecting the data and configuration settings of all mobile devices in a network, enterprise device management software can reduce support costs and business risks. The intent of MDM is to optimize the functionality and security of a mobile communications network while minimizing cost and downtime.\r\nWith mobile devices becoming ubiquitous and applications flooding the market, mobile monitoring is growing in importance. The use of mobile device management across continues to grow at a steady pace, and is likely to register a compound annual growth rate (CAGR) of nearly 23% through 2028. The US will continue to be the largest market for mobile device management globally. ","materialsDescription":"<h1 class=\"align-center\">How Mobile Device Management works?</h1>\r\nMobile device management relies on endpoint software called an MDM agent and an MDM server that lives in a data center. IT administrators configure policies through the MDM server's management console, and the server then pushes those policies over the air to the MDM agent on the device. The agent applies the policies to the device by communicating with application programming interfaces (APIs) built directly into the device operating system.\r\nSimilarly, IT administrators can deploy applications to managed devices through the MDM server. Mobile software management emerged in the early 2000s as a way to control and secure the personal digital assistants and smartphones that business workers began to use. The consumer smartphone boom that started with the launch of the Apple iPhone in 2007 led to the bring your own device trend, which fueled further interest in MDM.\r\nModern MDM management software supports not only smartphones but also tablets, Windows 10 and macOS computers and even some internet of things devices. The practice of using MDM to control PCs is known as unified endpoint management.\r\n<h1 class=\"align-center\">Key Benefits of Mobile Device Management Software</h1>\r\n<span style=\"font-weight: bold;\">Reduce IT Administration.</span> Instead of manually configuring and testing each new mobile device, mobile device software takes care of the repetitive tasks for you. That gives IT staff more time to work on challenging projects that improve productivity.<span style=\"font-weight: bold;\"></span> \r\n<span style=\"font-weight: bold;\">Improve End-user Productivity. </span>Mobile device management helps end users become more productive because the process of requesting new mobile devices can be cut down from days to hours. Once end users have the device in their hands, mobile device management program helps them get set up on their corporate network much faster. That means less time waiting to get access to email, internal websites, and calendars.<span style=\"font-weight: bold;\"></span> \r\n<span style=\"font-weight: bold;\">Reduce IT Risk.</span> Mobile devices, especially if your organization allows “Bring Your Own Device” (BYOD), create increased risk exposures. Typically, IT managers respond to these risks in one of two ways, neither of which help. First, you may say “no” to mobile device requests. That’s a fast way to become unpopular. Second, you may take a manual approach to review and oversee each device.<span style=\"font-weight: bold;\"></span> \r\n<span style=\"font-weight: bold;\">Enable Enterprise Growth. </span>If your enterprise added a thousand employees this quarter through hiring, acquisition, or other changes, could IT handle the challenge? If you’re honest, you can probably imagine going through plenty of struggles and missing SLAs. That kind of disappointment and missed service expectations make end users respect IT less. \r\nBy using enterprise device management thoroughly, you'll enable enterprise growth. You'll have the systems and processes to manage 100 users or 10,000 users. That means IT will be perceived as enabling growth not standing in the way.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_MDM_Mobile_Device_Management.png","alias":"mdm-mobile-device-management"},"7":{"id":7,"title":"Storage - General-Purpose Disk Arrays","description":" General-purpose disk arrays refer to disk storage systems that work together with specialized array controllers to achieve high data transfer. They are designed to fulfill the requirement of a diverse set of workloads such as databases, virtual desktop infrastructure, and virtual networks. The market size in the study represents the revenue generated through various deployment modes such as NAS, SAN, and DAS. Some of the technologies used in the general-purpose disk arrays market include PATA, SATA, and SCSI. The application areas of general-purpose disk arrays include BFSI, IT, government, education &amp; research, healthcare, and manufacturing.\r\nGeneral-Purpose Disk Arrays market in BFSI accounts for the largest revenue. IT industry and governments are investing heavily in the general-purpose disk arrays, as a huge amount of voluminous data is getting generated which requires high storage capacity to store the classified data for analytics purpose and consumer insights. General-Purpose Disk Arrays market in healthcare is expected to show robust growth during the forecast period, as hospitals are adopting the latest technology with huge storage spaces in an attempt to track the patient history for providing better healthcare facilities.\r\nThe global general-purpose disk arrays market is fragmented owing to the presence of a large number of local and regional players, which intensifies the degree of rivalry. The market is growing at a notable pace, which leads to high intensity of rivalry. Key market players such as Dell EMC, HPE, and IBM Corporation seek to gain market share through continuous innovations in storage technology. Some of the other key players operating in a market are Hitachi, Seagate Technologies, NetApp, Promise Technologies, Quantum Corporation, Oracle Corporation, Fujitsu, DataDirect Networks, and Infortrend Technology Inc. Key competitors are specifically focusing on Asia-Pacific and Middle-East &amp; Africa regions, as they show strong tendency to adopt the general-purpose disk arrays in coming years.","materialsDescription":"<span style=\"font-weight: bold;\">What are the characteristics of storage?</span>\r\nStorage technologies at all levels of the storage hierarchy can be differentiated by evaluating certain core characteristics as well as measuring characteristics specific to a particular implementation. These core characteristics are volatility, mutability, accessibility, and addressability. For any particular implementation of any storage technology, the characteristics worth measuring are capacity and performance.\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Volatility</span></span>\r\nNon-volatile memory retains the stored information even if not constantly supplied with electric power. It is suitable for long-term storage of information. Volatile memory requires constant power to maintain the stored information. The fastest memory technologies are volatile ones, although that is not a universal rule. Since the primary storage is required to be very fast, it predominantly uses volatile memory.\r\nDynamic random-access memory is a form of volatile memory that also requires the stored information to be periodically reread and rewritten, or refreshed, otherwise it would vanish. Static random-access memory is a form of volatile memory similar to DRAM with the exception that it never needs to be refreshed as long as power is applied; it loses its content when the power supply is lost.\r\nAn uninterruptible power supply (UPS) can be used to give a computer a brief window of time to move information from primary volatile storage into non-volatile storage before the batteries are exhausted. Some systems, for example EMC Symmetrix, have integrated batteries that maintain volatile storage for several minutes.\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Mutability</span></span>\r\n<span style=\"font-weight: bold;\">Read/write storage or mutable storage</span>\r\n<div class=\"indent\">Allows information to be overwritten at any time. A computer without some amount of read/write storage for primary storage purposes would be useless for many tasks. Modern computers typically use read/write storage also for secondary storage.</div>\r\n<span style=\"font-weight: bold;\">Slow write, fast read storage</span>\r\n<div class=\"indent\">Read/write storage which allows information to be overwritten multiple times, but with the write operation being much slower than the read operation. Examples include CD-RW and SSD.</div>\r\n<span style=\"font-weight: bold;\">Write once storage</span>\r\n<div class=\"indent\">Write Once Read Many (WORM) allows the information to be written only once at some point after manufacture. Examples include semiconductor programmable read-only memory and CD-R.</div>\r\n<span style=\"font-weight: bold;\">Read only storage</span>\r\n<div class=\"indent\">Retains the information stored at the time of manufacture. Examples include mask ROM ICs and CD-ROM.</div>\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Accessibility</span></span>\r\n<span style=\"font-weight: bold;\">Random access</span>\r\n<div class=\"indent\">Any location in storage can be accessed at any moment in approximately the same amount of time. Such characteristic is well suited for primary and secondary storage. Most semiconductor memories and disk drives provide random access.</div>\r\n<span style=\"font-weight: bold;\">Sequential access</span>\r\n<div class=\"indent\">The accessing of pieces of information will be in a serial order, one after the other; therefore the time to access a particular piece of information depends upon which piece of information was last accessed. Such characteristic is typical of off-line storage.</div>\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Addressability</span></span>\r\n<span style=\"font-weight: bold;\">Location-addressable</span>\r\n<div class=\"indent\">Each individually accessible unit of information in storage is selected with its numerical memory address. In modern computers, location-addressable storage usually limits to primary storage, accessed internally by computer programs, since location-addressability is very efficient, but burdensome for humans.</div>\r\n<span style=\"font-weight: bold;\">File addressable</span>\r\n<div class=\"indent\">Information is divided into files of variable length, and a particular file is selected with human-readable directory and file names. The underlying device is still location-addressable, but the operating system of a computer provides the file system abstraction to make the operation more understandable. In modern computers, secondary, tertiary and off-line storage use file systems.</div>\r\n<span style=\"font-weight: bold;\">Content-addressable</span>\r\n<div class=\"indent\">Each individually accessible unit of information is selected based on the basis of (part of) the contents stored there. Content-addressable storage can be implemented using software (computer program) or hardware (computer device), with hardware being faster but more expensive option. Hardware content addressable memory is often used in a computer's CPU cache.</div>\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Capacity</span></span>\r\n<span style=\"font-weight: bold;\">Raw capacity</span>\r\n<div class=\"indent\">The total amount of stored information that a storage device or medium can hold. It is expressed as a quantity of bits or bytes (e.g. 10.4 megabytes).</div>\r\n<span style=\"font-weight: bold;\">Memory storage density</span>\r\n<div class=\"indent\">The compactness of stored information. It is the storage capacity of a medium divided with a unit of length, area or volume (e.g. 1.2 megabytes per square inch).</div>\r\n\r\n<span style=\"font-weight: bold;\"><span style=\"font-style: italic;\">Performance</span></span>\r\n<span style=\"font-weight: bold;\">Latency</span>\r\n<div class=\"indent\">The time it takes to access a particular location in storage. The relevant unit of measurement is typically nanosecond for primary storage, millisecond for secondary storage, and second for tertiary storage. It may make sense to separate read latency and write latency (especially for non-volatile memory[8]) and in case of sequential access storage, minimum, maximum and average latency.</div>\r\n<span style=\"font-weight: bold;\">Throughput</span>\r\n<div class=\"indent\">The rate at which information can be read from or written to the storage. In computer data storage, throughput is usually expressed in terms of megabytes per second (MB/s), though bit rate may also be used. As with latency, read rate and write rate may need to be differentiated. Also accessing media sequentially, as opposed to randomly, typically yields maximum throughput.</div>\r\n<span style=\"font-weight: bold;\">Granularity</span>\r\n<div class=\"indent\">The size of the largest &quot;chunk&quot; of data that can be efficiently accessed as a single unit, e.g. without introducing additional latency.</div>\r\n<span style=\"font-weight: bold;\">Reliability</span>\r\n<div class=\"indent\">The probability of spontaneous bit value change under various conditions, or overall failure rate.</div>\r\nUtilities such as hdparm and sar can be used to measure IO performance in Linux.\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Energy use</span></span>\r\n<ul><li>Storage devices that reduce fan usage, automatically shut-down during inactivity, and low power hard drives can reduce energy consumption by 90 percent.</li><li>2.5-inch hard disk drives often consume less power than larger ones. Low capacity solid-state drives have no moving parts and consume less power than hard disks. Also, memory may use more power than hard disks. Large caches, which are used to avoid hitting the memory wall, may also consume a large amount of power.</li></ul>\r\n\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Security</span></span>\r\nFull disk encryption, volume and virtual disk encryption, andor file/folder encryption is readily available for most storage devices.\r\nHardware memory encryption is available in Intel Architecture, supporting Total Memory Encryption (TME) and page granular memory encryption with multiple keys (MKTME) and in SPARC M7 generation since October 2015.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Storage_General_Purpose_Disk_Arrays.png","alias":"storage-general-purpose-disk-arrays"},"27":{"id":27,"title":"ODMS - Operational Database Management System","description":"Operational database management systems (also referred to as OLTP On-Line Transaction Processing databases) are used to update data in real-time. These types of databases allow users to do more than simply view archived data. Operational databases allow you to modify that data (add, change or delete data), doing it in real-time. OLTP databases provide transactions as the main abstraction to guarantee data consistency that guarantees the so-called ACID properties. Basically, the consistency of the data is guaranteed in the case of failures and/or concurrent access to the data.\r\nSince the early 90s, the operational database software market has been largely taken over by SQL engines. Today, the operational DBMS market (formerly OLTP) is evolving dramatically, with new, innovative entrants and incumbents supporting the growing use of unstructured data and NoSQL DBMS engines, as well as XML databases and NewSQL databases. NoSQL databases typically have focused on scalability and have renounced to data consistency by not providing transactions as OLTP systems do. Operational databases are increasingly supporting distributed database architecture that can leverage distribution to provide high availability and fault tolerance through replication and scale-out ability.\r\nThe growing role of operational databases in the IT industry is moving fast from legacy databases to real-time operational databases capable to handle distributed web and mobile demand and to address Big data challenges. Recognizing this, Gartner started to publish the Magic Quadrant for Operational Database Management Systems in October 2013.\r\nOperational databases are used to store, manage and track real-time business information. For example, a company might have an operational database used to track warehouse/stock quantities. As customers order products from an online web store, an operational database can be used to keep track of how many items have been sold and when the company will need to reorder stock. An operational database stores information about the activities of an organization, for example, customer relationship management transactions or financial operations, in a computer database.\r\nOperational databases allow a business to enter, gather, and retrieve large quantities of specific information, such as company legal data, financial data, call data records, personal employee information, sales data, customer data, data on assets and much other information. An important feature of storing information in an operational database is the ability to share information across the company and over the Internet. Operational databases can be used to manage mission-critical business data, to monitor activities, to audit suspicious transactions, or to review the history of dealings with a particular customer. They can also be part of the actual process of making and fulfilling a purchase, for example in e-commerce.","materialsDescription":" <span style=\"font-weight: bold;\">What is DBMS used for?</span>\r\nDBMS, commonly known as Database Management System, is an application system whose main purpose revolves around the data. This is a system that allows its users to store the data, define it, retrieve it and update the information about the data inside the database.\r\n<span style=\"font-weight: bold;\">What is meant by a Database?</span>\r\nIn simple terms, Database is a collection of data in some organized way to facilitate its user’s to easily access, manage and upload the data.\r\n<span style=\"font-weight: bold;\">Why is the use of DBMS recommended? Explain by listing some of its major advantages.</span>\r\nSome of the major advantages of DBMS are as follows:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Controlled Redundancy:</span></span> DBMS supports a mechanism to control the redundancy of data inside the database by integrating all the data into a single database and as data is stored at only one place, the duplicity of data does not happen.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Data Sharing:</span></span> Sharing of data among multiple users simultaneously can also be done in DBMS as the same database will be shared among all the users and by different application programs.</li><li> Backup and Recovery Facility: DBMS minimizes the pain of creating the backup of data again and again by providing a feature of ‘backup and recovery’ which automatically creates the data backup and restores the data whenever required.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Enforcement of Integrity Constraints:</span></span> Integrity Constraints are very important to be enforced on the data so that the refined data after putting some constraints are stored in the database and this is followed by DBMS.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Independence of Data:</span></span> It simply means that you can change the structure of the data without affecting the structure of any of the application programs.</li></ul>\r\n<span style=\"font-weight: bold;\">What is the purpose of normalization in DBMS?</span>\r\nNormalization is the process of analyzing the relational schemas which are based on their respective functional dependencies and the primary keys in order to fulfill certain properties.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The properties include:</span></span>\r\n<ul><li>To minimize the redundancy of the Data.</li><li>To minimize the Insert, Delete and Update Anomalies.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ODMS.png","alias":"odms-operational-database-management-system"},"35":{"id":35,"title":"Server","description":"In computing, a server is a computer program or a device that provides functionality for other programs or devices, called &quot;clients&quot;. This architecture is called the client–server model, and a single overall computation is distributed across multiple processes or devices. Servers can provide various functionalities, often called &quot;services&quot;, such as sharing data or resources among multiple clients, or performing computation for a client. A single server can serve multiple clients, and a single client can use multiple servers. A client process may run on the same device or may connect over a network to a server on a different device. Typical servers are database servers, file servers, mail servers, print servers, web servers, game servers, and application servers.\r\nClient–server systems are today most frequently implemented by (and often identified with) the request–response model: a client sends a request to the server, which performs some action and sends a response back to the client, typically with a result or acknowledgement. Designating a computer as &quot;server-class hardware&quot; implies that it is specialized for running servers on it. This often implies that it is more powerful and reliable than standard personal computers, but alternatively, large computing clusters may be composed of many relatively simple, replaceable server components.\r\nStrictly speaking, the term server refers to a computer program or process (running program). Through metonymy, it refers to a device used for (or a device dedicated to) running one or several server programs. On a network, such a device is called a host. In addition to server, the words serve and service (as noun and as verb) are frequently used, though servicer and servant are not. The word service (noun) may refer to either the abstract form of functionality, e.g. Web service. Alternatively, it may refer to a computer program that turns a computer into a server, e.g. Windows service. Originally used as &quot;servers serve users&quot; (and &quot;users use servers&quot;), in the sense of &quot;obey&quot;, today one often says that &quot;servers serve data&quot;, in the same sense as &quot;give&quot;. For instance, web servers &quot;serve web pages to users&quot; or &quot;service their requests&quot;.\r\nThe server is part of the client–server model; in this model, a server serves data for clients. The nature of communication between a client and server is request and response. This is in contrast with peer-to-peer model in which the relationship is on-demand reciprocation. In principle, any computerized process that can be used or called by another process (particularly remotely, particularly to share a resource) is a server, and the calling process or processes is a client. Thus any general purpose computer connected to a network can host servers. For example, if files on a device are shared by some process, that process is a file server. Similarly, web server software can run on any capable computer, and so a laptop or a personal computer can host a web server.\r\nWhile request–response is the most common client–server design, there are others, such as the publish–subscribe pattern. In the publish–subscribe pattern, clients register with a pub–sub server, subscribing to specified types of messages; this initial registration may be done by request–response. Thereafter, the pub–sub server forwards matching messages to the clients without any further requests: the server pushes messages to the client, rather than the client pulling messages from the server as in request–response.","materialsDescription":" <span style=\"font-weight: bold;\">What is a server?</span>\r\nA server is a software or hardware device that accepts and responds to requests made over a network. The device that makes the request, and receives a response from the server, is called a client. On the Internet, the term &quot;server&quot; commonly refers to the computer system which receives a request for a web document and sends the requested information to the client.\r\n<span style=\"font-weight: bold;\">What are they used for?</span>\r\nServers are used to manage network resources. For example, a user may set up a server to control access to a network, send/receive an e-mail, manage print jobs, or host a website. They are also proficient at performing intense calculations. Some servers are committed to a specific task, often referred to as dedicated. However, many servers today are shared servers which can take on the responsibility of e-mail, DNS, FTP, and even multiple websites in the case of a web server.\r\n<span style=\"font-weight: bold;\">Why are servers always on?</span>\r\nBecause they are commonly used to deliver services that are constantly required, most servers are never turned off. Consequently, when servers fail, they can cause the network users and company many problems. To alleviate these issues, servers are commonly set up to be fault-tolerant.\r\n<span style=\"font-weight: bold;\">What are the examples of servers?</span>\r\nThe following list contains links to various server types:\r\n<ul><li>Application server;</li><li>Blade server;</li><li>Cloud server;</li><li>Database server;</li><li>Dedicated server;</li><li>Domain name service;</li><li>File server;</li><li>Mail server;</li><li>Print server;</li><li>Proxy server;</li><li>Standalone server;</li><li>Web server.</li></ul>\r\n<span style=\"font-weight: bold;\">How do other computers connect to a server?</span>\r\nWith a local network, the server connects to a router or switch that all other computers on the network use. Once connected to the network, other computers can access that server and its features. For example, with a web server, a user could connect to the server to view a website, search, and communicate with other users on the network.\r\nAn Internet server works the same way as a local network server, but on a much larger scale. The server is assigned an IP address by InterNIC, or by a web host.\r\nUsually, users connect to a server using its domain name, which is registered with a domain name registrar. When users connect to the domain name (such as &quot;computerhope.com&quot;), the name is automatically translated to the server's IP address by a DNS resolver.\r\nThe domain name makes it easier for users to connect to the server because the name is easier to remember than an IP address. Also, domain names enable the server operator to change the IP address of the server without disrupting the way that users access the server. The domain name can always remain the same, even if the IP address changes.\r\n<span style=\"font-weight: bold;\">Where are servers stored?</span>\r\nIn a business or corporate environment, a server and other network equipment are often stored in a closet or glasshouse. These areas help isolate sensitive computers and equipment from people who should not have access to them.\r\nServers that are remote or not hosted on-site are located in a data center. With these types of servers, the hardware is managed by another company and configured remotely by you or your company.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Server.png","alias":"server"},"44":{"id":44,"title":"IAM - Identity and Access Management","description":"<span style=\"font-weight: bold; \">Identity management</span> (IdM), also known as <span style=\"font-weight: bold; \">identity and access management</span> (IAM or IdAM), is a framework of policies and technologies for ensuring that the proper people in an enterprise have the appropriate access to technology resources. IdM systems fall under the overarching umbrellas of IT security and Data Management.\r\nWith an IAM framework in place, information technology (IT) managers can control user access to critical information within their organizations. Identity and access management software offers role-based access control, which lets system administrators regulate access to systems or networks based on the roles of individual users within the enterprise. In this context, access is the ability of an individual user to perform a specific task, such as view, create or modify a file. Roles are defined according to job competency, authority and responsibility within the enterprise.\r\nSystems used for identity and access management include single sign-on systems, multi-factor authentication and privileged access management (PAM). These technologies also provide the ability to securely store identity and profile data as well as data governance functions to ensure that only data that is necessary and relevant is shared. IAM systems can be deployed on premises, provided by a third-party vendor through a cloud-based subscription model or deployed in a hybrid cloud.\r\n<span style=\"font-weight: bold; \">Basic components of IAM.</span> On a fundamental level, IAM encompasses the following components:\r\n<ul><li>How individuals are identified in a system.</li><li>How roles are identified in a system and how they are assigned to individuals.</li><li>Adding, removing and updating individuals and their roles in a system.</li><li>Assigning levels of access to individuals or groups of individuals.</li><li>Protecting the sensitive data within the system and securing the system itself.</li></ul>\r\nAccess identity management system should consist of all the necessary controls and tools to capture and record user login information, manage the enterprise database of user identities and orchestrate the assignment and removal of access privileges. That means that systems used for IAM should provide a centralized directory service with oversight as well as visibility into all aspects of the company user base.\r\nTechnologies for identity access and management should simplify the user provisioning and account setup process. User access management software should reduce the time it takes to complete these processes with a controlled workflow that decreases errors as well as the potential for abuse while allowing automated account fulfillment. An identity and access management system should also allow administrators to instantly view and change access rights.\r\nIAM systems should be used to provide flexibility to establish groups with specific privileges for specific roles so that access rights based on employee job functions can be uniformly assigned. Identity access management software should also provide request and approval processes for modifying privileges because employees with the same title and job location may need customized, or slightly different, access.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What is the difference between identity and access management?</span></h1>\r\nAfter authentication, there needs to be an access control decision. The decision is based on the information available about the user. The difference between identity management and access management is thus:\r\n<ul><li>Identity Management is about managing the attributes related to the user.</li><li>Access Management is about evaluating the attributes based on policies and making Yes/No decisions.</li></ul>\r\nThere are three types of Access Control Systems: \r\n<ul><li>Discretionary Access Control (DAC)</li><li>Mandatory Access Control (MAC)</li><li>Role-Based Access Control (RBAC)</li></ul>\r\n<h1 class=\"align-center\">What are the main benefits of identity management?</h1>\r\nIdentity access and management are useful in many ways: it ensures regulatory compliance, enables cost savings, and simplifies the lives of your customers by enhancing their experience. These are the main benefits of having an IAM solution:\r\n<ul><li><span style=\"font-weight: bold; \">Easily accessible anywhere</span></li></ul>\r\nNowadays, people need their identities all the time to use services and resources. In that sense, they require access to any platform without limits using their IDs, thus eliminating barriers for customers to enter the platform anytime, anywhere.\r\n<ul><li><span style=\"font-weight: bold; \">It encourages the connection between the different parts</span></li></ul>\r\nThe digital transformation that is taking place among more and more organizations forces the need for people, applications and devices to stay connected to each other. And, as expected, all of these processes bring with them some security threats.\r\nHowever, IAM software is a solution that guarantees correct administration with the best identity providers, such as Salesforce, Twitter and Google. Authentication and security are two of the strengths of Identity and Access Management, as well as being extendable and ready for future advances.&nbsp; \r\n<ul><li><span style=\"font-weight: bold; \">It improves productivity</span></li></ul>\r\nIdentity software automates the entry of new personnel and facilitates access to all components of the system with which the company operates. This allows reducing times in the delivery of access so that they begin to produce immediately. For this reason, business agility is also increased by using the advantages that technology makes available to meet the demands of today’s world. \r\n<ul><li><span style=\"font-weight: bold; \">It optimizes user experience</span></li></ul>\r\nRemembering so many usernames and passwords to access social networks, banks and other services on the Internet becomes a challenge for people. Thanks to user identity management system, people can get an identity that provides access to different systems. Single sign-on (SSO) allows customers and partners to access different internal and external applications with the same access method. That way the user experience will not be affected.\r\n<ul><li><span style=\"font-weight: bold; \">Secure your brand at all levels</span></li></ul>\r\nThere will be no risk of security breach, regardless of whether a connection is made from multiple identity providers. Identity management software and access management software enables strong authentication to keep your business and brand secure. Detailed verification of all identities entering the system is performed, in addition to allowing various licenses to limit access levels. At the same time, it monitors through analysis, fraud detection and alert functions that indicate a possible real risk. In short, enterprise identity management system is a reliable tool that employs technology to support digital transformation. A software that provides agility, security and satisfaction to the company’s customers. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IAM.png","alias":"iam-identity-and-access-management"},"54":{"id":54,"title":"MDM - master data management","description":"<span style=\"font-weight: bold; \">Master data management (MDM)</span> is the core process used to manage, centralize, organize, categorize, localize, synchronize and enrich master data according to the business rules of the sales, marketing and operational strategies of your company. \r\nIt is a technology-enabled discipline in which business and IT work together to ensure the uniformity, accuracy, stewardship, semantic consistency and accountability of the enterprise’s official shared master data assets. Master data is the consistent and uniform set of identifiers and extended attributes that describes the core entities of the enterprise including customers, prospects, citizens, suppliers, sites, hierarchies and chart of accounts.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Essential Master Data Management Capabilities</span></p>\r\n<span style=\"font-weight: bold; \">Flexible and multi-domain.</span>An extensible master data repository with flexible data modeling features provides a centralized view of all relationships between data types, clarifying complex cross-domain relationships, providing a flexible and multi-domain master data software.\r\n<span style=\"font-weight: bold; \">Multi-style MDM.</span> Master Data Management platform should support all four main styles of MDM:\r\n<span style=\"font-style: italic;\">Centrally authored:</span> In this style data is authored in the MDM, other systems subscribe to the MDM for master data (or the MDM pushes the data into downstream applications).\r\n<span style=\"font-style: italic;\">Consolidation:</span> Source systems feed data into the MDM for consolidation into golden records\r\n<span style=\"font-style: italic;\">Coexistence:</span> A mashup of centrally authored and consolidation that allows for creation of data in multiple systems.\r\n<span style=\"font-style: italic;\">Registry:</span> Rather than consolidating records, joining/aligning unique identifiers from across all the systems into join tables.\r\n<span style=\"font-weight: bold; \">Real-time, secure data.</span> The top MDM software today allow you to publish and subscribe to data on demand, providing accurate master data to systems when and how you need it without compromising security. With real-time data, users can better react to the data and make faster decisions based on the insights discovered.\r\n<span style=\"font-weight: bold; \">Data and Workflow visualization.</span> Master Data Management software provides a data visualization component that allows you to identify and easily fix quality issues. The capability can also helps users collaborate to constantly make improvements, monitor processes, and create dashboards for actionable data analysis.\r\n<span style=\"font-weight: bold; \">A customizable, business-friendly user interface.</span> A zero coding visual design time environment allows you to develop custom UIs using simple drag and drop actions. You can design cleaner, simpler, and more flexible role-based user interfaces for your Master Database Management system.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Things to Look for in MDM Management Software</h1>\r\n<p class=\"align-left\">Because MDM is such a major task, you need the right software solution to assist you. The good news is that you have plenty of selections to choose from. The hard part is deciding on one. Here are a handful of features to look for:</p>\r\n<span style=\"font-weight: bold;\">Flexibility.</span> MDM isn’t a static issue. MDM software vendors continually updating products, so solutions will change rather dramatically over the course of a few months or years. With that being said, it’s smart to look at flexibility when it comes to master data management tools list. You may have a very specific need now, but will your solution allow you to address a future need that looks considerably different? \r\n<span style=\"font-weight: bold;\">Modeling.</span> Can you leverage the data model(s) of the member applications and eliminate the need to model? It could save you time, money, and help your master data be readily consumed without requiring additional transformation from an abstract data model to the data model in the member application(s). \r\n<span style=\"font-weight: bold;\">Cost.</span> While it shouldn’t be the only factor, money is obviously something that must be considered in the context of budgeting. This may be one of the first factors you use to narrow your choices. If you know you can only spend X dollars, then there’s no point in evaluating selections that cost more.\r\n <span style=\"font-weight: bold;\">Scalability.</span> How well does the solution scale? Your business is a fluid entity that will grow, contract, stagnate, grow again, etc. There’s no point in investing in thebest master data management tools that can only be used at your current size. Find one that easily grows and contracts in a cost-effective manner.\r\n <span style=\"font-weight: bold;\">Integration.</span> The final thing to think about is integration. Since the point of MDM software is to create a centralized destination for data, you need to carefully ensure that it will work with your current setup.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/MDM_-_master_data_management1.png","alias":"mdm-master-data-management"},"68":{"id":68,"title":"Human Capital Management","description":"Human capital management (HCM) is a business philosophy that emphasizes the enhancement of employees while viewing them as a quantifiable asset whose future value can be increased through investment.\r\nEmployees are perceived as assets that can be provided with clear performance expectations, against which they can be rated and rewarded based on their progress over time.\r\nHuman capital management involves providing employees with the tools and training needed to accomplish stated performance goals, as well as metrics for monitoring and assessing the progress made toward these goals. HCM is also typically a key component of a company’s comprehensive enterprise resource planning (ERP) system.\r\nHuman capital management is crucial for business success as workforce trends and laws add more complexity to recruitment, retention, legislative compliance and employee management. In today's workplace, workforce management success requires that HR managers act proactively rather than reactively, and HCM helps them to do so by bringing HR functions together in one accessible place, such as an HCM software suite.","materialsDescription":" <span style=\"font-weight: bold;\">What is HCM software?</span>\r\nHCM (Human Capital Management) is a set of practices designed to help organizations manage, develop and acquire employees, and which regards employees as a business asset. HCM software focusses on both the administrative side of Human Resources (HR) and the strategic side of the business, helping organizations to maximize business value through its people. HCM software uses a series of applications to help automate and streamline HR processes. It is typically considered an enterprise software that is able to scale up or down depending on the size and the needs of the organization. It offers features such as time management and payroll as well as more advanced solutions such as performance management and employee engagement monitoring.\r\n<span style=\"font-weight: bold;\">What are the main sides of HCM?</span>\r\n<ol><li><span style=\"font-weight: bold;\">Transactional:</span> Including processes such as payroll, absence management, time management, benefits management, and onboarding.</li><li><span style=\"font-weight: bold;\">Transformational:</span> Including processes such as talent management (recruiting, learning, performance) and business intelligence (big data, employee data management, HR analytics, and workforce planning).</li></ol>\r\n<span style=\"font-weight: bold;\">What are the benefits of HCM software?</span>\r\n<ul><li>Improved visibility over the workforce</li><li>Consolidated HR systems</li><li>Advanced analytics</li><li>Improved reporting</li><li>Attracting and retaining top talent</li><li>Lower HR costs</li><li>Automated manual processes</li><li>Increased employee satisfaction</li></ul>\r\n<span style=\"font-weight: bold;\">Who uses HCM Software?</span>\r\nEvery company with a forward-looking HR strategy uses HCM software. Since companies invest in people (starting with their salaries), it makes sense for any organization to invest in Human Capital Management software.\r\nIn practical terms, there are five different categories of users:\r\n<ul><li>Employees</li><li>Managers</li><li>The HR department</li><li>The C-suite</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Human_Capital_Management.png","alias":"human-capital-management"},"69":{"id":69,"title":"Business Analytics","description":"Business Analytics is “the study of data through statistical and operations analysis, the formation of predictive models, application of optimization techniques, and the communication of these results to customers, business partners, and college executives.” Business Analytics requires quantitative methods and evidence-based data for business modeling and decision making; as such, Business Analytics requires the use of Big Data.\r\nSAS describes Big Data as “a term that describes the large volume of data – both structured and unstructured – that inundates a business on a day-to-day basis.” What’s important to keep in mind about Big Data is that the amount of data is not as important to an organization as the analytics that accompany it. When companies analyze Big Data, they are using Business Analytics to get the insights required for making better business decisions and strategic moves.\r\nCompanies use Business Analytics (BA) to make data-driven decisions. The insight gained by BA enables these companies to automate and optimize their business processes. In fact, data-driven companies that utilize Business Analytics achieve a competitive advantage because they are able to use the insights to:\r\n<ul><li>Conduct data mining (explore data to find new patterns and relationships)</li><li>Complete statistical analysis and quantitative analysis to explain why certain results occur</li><li>Test previous decisions using A/B testing and multivariate testing</li><li>Make use of predictive modeling and predictive analytics to forecast future results</li></ul>\r\nBusiness Analytics also provides support for companies in the process of making proactive tactical decisions, and BA makes it possible for those companies to automate decision making in order to support real-time responses.","materialsDescription":"<span style=\"font-weight: bold; \">What does Business Analytics (BA) mean?</span>\r\nBusiness analytics (BA) refers to all the methods and techniques that are used by an organization to measure performance. Business analytics are made up of statistical methods that can be applied to a specific project, process or product. Business analytics can also be used to evaluate an entire company. Business analytics are performed in order to identify weaknesses in existing processes and highlight meaningful data that will help an organization prepare for future growth and challenges.\r\nThe need for good business analytics has spurred the creation of business analytics software and enterprise platforms that mine an organization’s data in order to automate some of these measures and pick out meaningful insights.\r\nAlthough the term has become a bit of a buzzword, business analytics are a vital part of any business. Business analytics make up a large portion of decision support systems, continuous improvement programs and many of the other techniques used to keep a business competitive. Consequently, accurate business analytics like efficiency measures and capacity utilization rates are the first step to properly implementing these techniques.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Business_Analytics.png","alias":"business-analytics"},"71":{"id":71,"title":"CRM - Customer Relationship Management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees &quot;who can adjust themselves to the personality of the guest&quot;. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called &quot;at home customer services&quot; or &quot;at home customer support.&quot;\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed.&nbsp; </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png","alias":"crm-customer-relationship-management"},"72":{"id":72,"title":"LMS - Learning Management System","description":"A<span style=\"font-weight: bold; \"> learning management system (LMS</span>) is a software application for the administration, documentation, tracking, reporting, and delivery of educational courses, training programs, or learning and development programs. \r\n<ul><li><span style=\"font-weight: bold; \">L — Learning. </span>With an LMS, you can create a single source of online courses and training materials. This will become a unique source of knowledge in your area so that you can keep and increase the in-house expertise of your company.</li><li><span style=\"font-weight: bold; \">M — Management.</span> You can manage courses and learners, and even improve your own efficiency. Unlike file-sharing services, an LMS is not just a heap of files; it’s a well-organized system where you manage the training process. To start training, simply add employees and assign courses.</li><li><span style=\"font-weight: bold; \">S — System.</span> A computer system, to be exact. An LMS automates the most boring and tedious work such as grading, processing statistics, and preparing reports. Plus, you can train your employees without leaving the office, managing all the processes right from your work computer.</li></ul>\r\nThe learning management system concept emerged directly from e-Learning. Although the first LMS appeared in the higher education sector, the majority of the LMSs today focus on the corporate market. Learning Management Systems make up the largest segment of the learning system market. \r\nLearning management systems were designed to identify training and learning gaps, utilizing analytical data and reporting. LMSs are focused on online learning delivery but support a range of uses, acting as a platform for online content, including courses, both asynchronous based and synchronous based. Learning management solutions may offer classroom management for instructor-led training or a flipped classroom, used in higher education, but not in the corporate space. \r\nMost modern learning management systems are web-based. There are a variety of integration strategies for embedding content into LMSs, including AICC, xAPI (also called 'Tin Can'), SCORM (Sharable Content Object Reference Model) and LTI (Learning Tools Interoperability). LMSs were originally designed to be locally hosted on-premises, where the organization purchases a license to a version of the software, and installs it on their own servers and network. Many LMSs are now offered as SaaS (software as a service), with hosting provided by the vendors.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Features Of An LMS</span></p>\r\nAll modern LMSs are loaded with many features. Some of the common features are:\r\n<ul><li><span style=\"font-weight: bold;\">Course content authoring and upload.</span> An LMS lets you author course content and upload course content in a wide variety of formats including audio, video, multimedia, documents, etc.</li><li><span style=\"font-weight: bold;\">User and course management.</span> An LMS offers user management and course management. User enrollment, tagging, course administration, order management, pre-registration and assigning courses can be done semi-automatically.</li><li><span style=\"font-weight: bold;\">Communication management.</span> An LMS can handle all course communications and notifications to concerned users. For example, an LMS can automatically send a notification to all enrolled users when a new assignment is uploaded by the teacher. There is no need to copy and paste contact data or switch between two digital services.<span style=\"font-weight: bold;\"></span></li><li><span style=\"font-weight: bold;\">Report management. </span>An LMS can generate a wide variety of reports, including student progress, score, student engagement, etc. The data can be utilized to gain valuable insight into the effectiveness of the course content.<span style=\"font-weight: bold;\"></span></li><li><span style=\"font-weight: bold;\">Assessment creation and management.</span> Assessments are a key part of any course. An LMS makes it easy to create and manage these assessments, both system evaluated and tutor evaluated. You can get a result in a single click for all students.</li></ul>\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Types of Learning Management Systems</span></h1>\r\n<span style=\"font-weight: bold; \">Free vs. Commercial.</span> This is typically one of the first dilemmas organizations face when choosing an LMS.\r\n<span style=\"font-style: italic; \">Free, open-source software</span> has a pretty clear upside: It’s free. Also, because the source code is open, it can be modified to be highly customizable for each organization. However, most free LMS products tend to be more complicated than commercial products — typically they are utilized by more sophisticated users. \r\n<span style=\"font-style: italic; \">Commercial software</span>, on the other hand, offers users a support staff, and tends to be much easier to deploy, and use. But of course it costs money. Among commercial LMS products, there are typically two main forms: Installed, or the service-based cloud option.\r\n<span style=\"font-weight: bold; \">Installed vs. SaaS.</span> One of the most important elements of an LMS is the ability to scale up or down quickly and easily. Commercial LMS software solutions are typically sold as either a locally hosted enterprise product, which is hosted on an organization’s own servers, or as a Software-as-a-Service (SaaS) offering, which is hosted on the vendor’s servers and is accessible from anywhere (the data is stored in “the cloud”).\r\nGenerally,<span style=\"font-style: italic; \"> cloud-based</span> LMS products offer trainers more flexibility when it comes to scaling up or down. Because the product is sold as a “service” (usually monthly), the burden of making systems upgrades, freeing up bandwidth, and providing IT support falls on the vendor. Because data does not have to be stored on local servers, scalability isn’t a concern; most SaaS LMSs can ramp up or down by thousands of users with ease.\r\nA <span style=\"font-style: italic; \">locally installed LMS</span> offers users the ability to individualize and customize their LMS. So if an organization already has an IT staff in place that can administer the system, handle support and customization and scalability concerns, a locally hosted LMS can be powerful.\r\n<span style=\"font-weight: bold; \">Course-creating or not. </span>Another thing to look for in an LMS is whether it comes with the ability to create training content. In some cases, an LMS is simply a tool to distribute course content, which must be created in a Learning Content Management System elsewhere.\r\nSome LMS systems, however, do come with some authoring tools that allow trainers and designers to develop their own unique content. Other LMS vendors offer separate course-creation tools for purchase, while some offer no authoring tools whatsoever, and instead rely on third-party course materials.\r\n<span style=\"font-weight: bold; \">Integrated. </span>As LMS systems become more sophisticated, one of the most exciting developments is the ability for the system to integrate with other applications your organization already uses — whether that’s internal calendars, email, or social networks. \r\nOther LMS products may also integrate closely with <span style=\"font-style: italic;\">talent management systems</span>, which tend to focus on providing support to Human Resource staff functions like recruiting, performance management, and payroll. Depending on your organization’s needs, you may keep an eye out for an LMS that features this sort of app integration.<span style=\"font-weight: bold; \"></span>\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Choosing a Learning Management System</span></h1>\r\n<p class=\"align-left\">Choosing the right LMS is crucial to the success of your eLearning strategy. The selection process may seem overly complicated and stressful, but it doesn’t have to be! With these steps to choosing an LMS, you’ll discover a simple and straightforward technique to help you choose perfect LMS for your business needs. </p>\r\n<span style=\"font-weight: bold; \">Identify your audience.</span> Identify exactly what you need from your LMS and who your learning content is aimed towards. This will vary depending on your learner audience and the type of training you wish to deliver.\r\nIf you’re<span style=\"font-weight: bold; \"> </span><span style=\"font-style: italic; \">training your employees,</span> you’ll need an LMS tools to formalize learning processes, like employee onboarding, and improve employee retention.\r\nIf <span style=\"font-style: italic; \">compliance training </span>is your focus, you’ll need an LMS that makes it easy to achieve, maintain, and track compliance.\r\n<span style=\"font-style: italic; \">Customer training</span> delivered through an LMS optimizes onboarding, increases retention and presents opportunities for upselling thanks to customers who complete training having a more thorough understanding of your product or service.\r\nIf you need an LMS for <span style=\"font-style: italic; \">partner training,</span> your priorities will be scaling your partner business while building and protecting your brand. \r\n<span style=\"font-weight: bold; \">Focus on important features. </span>There are many basic LMS’s out there, but your LMS has to support your “need to have” features to ensure it’s fit for purpose. Some examples of invaluable LMS features include:\r\n<ul><li><span style=\"font-weight: bold; \">Ease of use</span> - A platform that’s easy to use ensures your learners and admins can use the LMS without needing training on how to do so. This makes the process of using the LMS a positive experience, increasing engagement.</li><li><span style=\"font-weight: bold; \">Reporting</span> - LMS reporting makes it easy to accurately track learner progression, course status and completion rate, exam results, etc.</li><li><span style=\"font-weight: bold; \">Integrations</span> - By integrating applications you already use in your organization, you’ll get the most efficiency out of your LMS. LMS integration can help increase learner and admin engagement, and delivers a better user experience.</li><li><span style=\"font-weight: bold; \">SCORM and xAPI compliant </span>- Ensuring your LMS is SCORM and xAPI compliant is a pretty essential feature. If the LMS you’re considering isn’t compliant, it’s likely it’s a very basic system.</li><li><span style=\"font-weight: bold; \">Portals</span> - Learning portals offer your learners a great user experience, but also make it possible to manage multiple training audiences in one system.</li></ul>\r\n<span style=\"font-weight: bold; \"><span style=\"color: rgb(97, 97, 97); \">Evaluate each LMS. </span></span><span style=\"color: rgb(97, 97, 97); \">Start evaluating potential contenders by doing an initial round of high-level research to identify systems that appear to meet both your training audience and features list needs. This will become your LMS longlist. Once compiled you can then evaluate each one individually to rule it in or out of the next stage of selection.</span>\r\n<span style=\"font-weight: bold; \">Look beyond the LMS.</span> Go online and research LMS vendors on your shortlist. Find out as much as you can about each company. Once you’re satisfied with the company’s reputation, peer reviews, and support services, sign yourself up for a free trial and demo so that you can see the LMS in action and understand how the system will meet your audience and feature requirements. You could also submit support tickets to each vendor during your free trial to compare the responsiveness and attentiveness of each support team. \r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What are the advantages and disadvantages?</span><span style=\"font-style: italic; \"></span></h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\"><span style=\"font-style: italic; \">Advantages:</span></span> </p>\r\nThere are six major advantages of LMS: interoperability, accessibility, reusability, durability, maintenance ability and adaptability, which in themselves constitute the concept of LMS.\r\nOther advantages include:\r\n<ul><li>An LMS supports content in various formats: text, video, audio, etc.</li><li>One can access materials anytime, from everywhere, teachers can modify the content, and students can see the updated material.</li><li>The evaluation of students is easier and fair, based on student attendance and online quizzes.</li><li>Students and teachers can re-use the material every time they need.</li><li>Students can learn collaboratively by setting up a School website with the LMS software and helps &quot;Keeps organizations up-to-date with compliance regulations. If your organization must stay up-to-date with current compliance regulations, then a Learning Management System can be an invaluable tool. Compliance laws change on a regular basis, and updating a traditional course to reflect these changes can be a time-consuming chore.</li></ul>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\"><span style=\"font-style: italic; \">Disadvantages:</span></span></p>\r\nAlthough there are many advantages of LMSs, authors have identified some disadvantages of using these systems.\r\n<ul><li>Implementing an LMS requires a well-built technology infrastructure. Teachers have to be willing to adapt their curricula from face to face lectures to online lectures.</li><li>Expense.</li><li>Difficulty of learning to use authoring software.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/LMS_-_Learning_Management_System1.png","alias":"lms-learning-management-system"},"75":{"id":75,"title":"ERP - Enterprise Resource Planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png","alias":"erp-enterprise-resource-planning"},"148":{"id":148,"title":"Enterprise Portal","description":"An enterprise portal, also known as an enterprise information portal (EIP), is a framework for integrating information, people and processes across organizational boundaries in a manner similar to the more general web portals. Enterprise portals provide a secure unified access point, often in the form of a web-based user interface, and are designed to aggregate and personalize information through application-specific portlets.\r\nOne hallmark of enterprise portals is the de-centralized content contribution and content management, which keeps the information always updated. Another distinguishing characteristic is that they cater for customers, vendors and others beyond an organization's boundaries. This contrasts with a corporate portal which is structured for roles within an organization.\r\nAn enterprise portal has two main functions; integration and presentation. It must be able to access information from multiple and varied sources and manipulate that information through the portal.\r\nOther common features include;\r\n<ul><li><span style=\"font-style: italic;\">Single sign-on</span> — enterprise portals can provide single sign-on capabilities between their users and various other systems. This requires a user to authenticate only once.</li><li><span style=\"font-style: italic;\">Integration</span> — the connection of functions and data from multiple systems into new components/portlets/web parts with an integrated navigation between these components.</li><li><span style=\"font-style: italic;\">Federation</span> — the integration of content provided by other portals, typically through the use of WSRP or similar technologies.</li><li><span style=\"font-style: italic;\">Customization</span> — Users can customize the look and feel of their environment. Customers who are using EIPs can edit and design their own web sites which are full of their own personality and own style; they can also choose the specific content and services they prefer. Also refers to the ability to prioritize most appropriate content based on attributes of the user and metadata of the available content.</li><li><span style=\"font-style: italic;\">Personalization</span> — Personalization is more about matching content with the user. Based on a user profile, personalization uses rules to match the &quot;services&quot;, or content, to the specific user. To some degree, you can think of the two like this: customization is in hands of the end user, personalization is not. Of course actual personalization is often based on your role or job function within the portal context.</li><li><span style=\"font-style: italic;\">Access control</span> — the ability for portal to limit specific types of content and services users have access to. For example, a company's proprietary information can be entitled for only company employee access. This access rights may be provided by a portal administrator or by a provisioning process. Access control lists manage the mapping between portal content and services over the portal user base.</li><li><span style=\"font-style: italic;\">Enterprise search</span> — search enterprise content using enterprise search.</li><li><span style=\"font-style: italic;\">Omni channel enablement</span> — present the pages optimally on all channels and devices.</li><li><span style=\"font-style: italic;\">Analytics</span> — track and monitor user behaviour on portal pages (such as navigation, clicks, downloads, page exits and such) and generate reports.</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">What is an Enterprise Portal?</span>\r\nAbbreviated as EPS, Enterprise Portal Software is a prepackaged software kit used by the enterprise to integrate its information and processes. Organizations use portals primarily to aggregate information from a number of different sources, including disparate systems, and provide this information to authorized users in a neatly managed single screen or system.\r\n<span style=\"font-weight: bold;\">Typical Enterprise Portal's Interface</span>\r\nEPS usually offers a Web-based interface to provide a secure unified access point through which information is aggregated to application-specific portlets.&nbsp; Enterprise Portal Software lets authorized users access Web services, and portals can be combined to form portal networks that can cover an organization's entire enterprise system.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Enterprise_Portal.png","alias":"enterprise-portal"},"150":{"id":150,"title":"Workforce Performance Management","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Workforce_Performance_Management.png","alias":"workforce-performance-management"},"168":{"id":168,"title":"EAM - Enterprise Asset Management","description":"<span style=\"font-weight: bold; \"><span style=\"font-weight: bold; \">EAM</span> (Enterprise asset management)</span> involves the management of the maintenance of physical assets of an organization throughout each asset's lifecycle. EAM management system is used to plan, optimize, execute, and track the needed maintenance activities with the associated priorities, skills, materials, tools, and information. This covers the design, construction, commissioning, operations, maintenance and decommissioning or replacement of plant, equipment and facilities.\r\n&quot;Enterprise&quot; refers to the scope of the assets in an Enterprise across departments, locations, facilities and, potentially, supporting business functions eg; Finance &amp; GL, Human Resources and Payroll. \r\n<span style=\"font-weight: bold; \">Enterprise asset management software </span>is a computer software that handles every aspect of running a public works or asset-intensive organization. Maintenance management software collects and analyzes data for physical assets during all phases of the asset lifecycle, including the acquisition, maintenance, and disposal phase.&nbsp; EAM software is used by large organizations that have outgrown basic CMMS software. These organizations have hundreds of physical assets (machinery, equipment, etc) and employees that are responsible for managing the asset lifecycle. These employees, referred to as asset managers, are also responsible for making decisions that require them to track warranties, depreciation, and downtime.\r\nIn terms of features, the lines are becoming blurred between CMMS and EAM solutions as some CMMS products allow asset managers to track these items. But true EAM program gives asset managers the ability to track every phase of an asset’s lifecycle and provide full transparency about its historical and present state to other departments. \r\n<span style=\"font-weight: bold; \">Enterprise asset management system includes</span> elements of design perspectives centered on the idea that by creating digital models, companies can optimize how they utilize each asset that they invest money in according to its build and the greater context around its use. This helps companies better predict asset depreciation and never be surprised by unexpected asset failure.\r\nEAM asset management tools also include insurance and warranty information. They look at things like the environmental performance of an asset or piece of machinery to assist with audit trails and environmental impact reports. They also integrate with inventory and supply chain software to reduce menial data entry tasks and perform inventory management tasks. Another way to describe the key use of EAM solutions is they ensure change never affects the total cost of ownership (TCO) of an asset.","materialsDescription":"<h1 class=\"align-center\"> What is EAM?</h1>\r\n<span style=\"font-weight: bold; \">EAM (Enterprise Asset Management)</span> system is the management of the assets of an enterprise across departments, facilities, business units and geographical locations. Enterprise asset management&nbsp; market integrates techniques for holistic control and optimization throughout asset life cycles, including design, commissioning, operations and replacement:\r\n<span style=\"font-weight: bold; \">EAM definition allows to categorize it as follows</span>:\r\n<ul><li>Physical asset and infrastructure management</li><li>IT service management</li><li>Digital asset (electronic media and content) management</li><li>Fixed asset management and accounting</li><li>Emerging asset management</li></ul>\r\nThe EAM framework optimizes and extends asset life cycles and reduces Total Cost of Ownership (TCO) while maximizing Overall Asset Productivity (OAP) and Return on Assets (ROA), which is key for manufacturing and similar industries with high-value equipment.&nbsp; EAM arose as an extension of the <span style=\"font-weight: bold; \">computerized maintenance management system </span>(CMMS) which is usually defined as a system for the computerisation of the maintenance of physical assets.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Asset Management is geared toward the following results:</span> </p>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold; \">Asset lifecycle management.</span> Keep all asset data and documentation at your fingertips, so it’s there when you need it — regardless of where you are in the asset’s lifecycle.</span></li><li><span style=\"font-weight: bold; \">Work order management.</span> Diagnose a problem, and quickly assign specific technicians to the job. Schedule and organize work orders for employees and contractors, and keep track of upcoming work.</li><li><span style=\"font-weight: bold; \">MRO materials management.</span> Control costs with full oversight into inventory procurement and management. Understand the demand for materials at your facility and manage parts accordingly.</li><li><span style=\"font-weight: bold; \">Labor management. </span>Manage assessment, training, and certification for employees and contractors responsible for asset management in your organization.</li><li><span style=\"font-weight: bold; \">Service contract management. </span>Control compliance and spending at every step of the contract lifecycle. Create and manage contracts and service agreements with customers, vendors, partners, and employees.</li><li><span style=\"font-weight: bold; \">Financial management.</span> Gather data on work order costs, and integrate with finance software to manage accounting and project spending.</li><li><span style=\"font-weight: bold; \">Reporting and analytics. </span>Analyze asset performance to spot issues before they become bigger problems. Collect key performance indicators for your entire facility to make better business decisions.&nbsp; </li></ul>\r\n<h1 class=\"align-center\">Some of popular EAM software features include:</h1>\r\n<span style=\"font-weight: bold; \">Downtime tracking and </span><span style=\"font-weight: bold; \">asset tracking system.</span> When equipment breaks down, asset managers can manually log downtime in the EAM software based on the timestamps on fault codes or work requests. Also, when equipment is marked as non-operational by technicians during repairs and PMs, downtime is automatically tracked by the software. \r\n<span style=\"font-weight: bold; \">Lockout-tagout.</span> This is a safety feature that documents and enforces the physical lockout-tagout devices that are used during maintenance on dangerous machinery. By tracking lockout-tagout and check in/out procedures in the EAM software, everyone in a facility knows when an asset is unavailable. \r\n<span style=\"font-weight: bold; \">Maintenance reports. </span>Data that’s logged in maintenance software solutions shows the performance of assets in terms of reliability rather than production output. Seeing how reliable a machine is over time informs asset managers and procurement whether that machine model should be purchased again. \r\n<span style=\"font-weight: bold; \">Financial audits.</span> Asset managers can connect their software to financial software to align their efforts with the organization’s financial department. This data-sync streamlines financial audits and helps organizations manage the complete asset lifecycle without requiring financial departments to learn how to navigate the EAM software.\r\n<h1 class=\"align-center\">What’s the difference between EAM and CMMS software? EAM vs CMMS comparison</h1>\r\n<p class=\"align-left\">At first glance, the differences between EAM and CMMS software are minimal—both help organizations move from a reactive to a preventive maintenance strategy by automating maintenance activities, inventory management, and work orders.</p>\r\n<p class=\"align-left\">But as the name indicates, a <span style=\"font-weight: bold; \">computerized maintenance management system (CMMS)</span> is used primarily to manage maintenance during the operational part of an asset’s life—the time when it’s up and running and working as a productive part of a facility.</p>\r\nEAM asset management software, on the other hand, manages the entire lifecycle of an asset, from creation or procurement through to disposal. It is often used by organizations with a larger number of users across multiple sites and includes capabilities like lifecycle planning.\r\n<p class=\"align-left\">Basically, <span style=\"font-weight: bold; \">EAM lets you see a much bigger picture.</span> It gives you an overview of priorities and lets you see what tools—including finances, skills, materials, and information—are at your disposal to meet those priorities.</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/EAM_-_Enterprise_Asset_Management.png","alias":"eam-enterprise-asset-management"},"182":{"id":182,"title":"CMS - Content management system","description":"A content management system (CMS) manages the creation and modification of digital content. It typically supports multiple users in a collaborative environment.\r\nCMS features vary widely. Most CMSs include Web-based publishing, format management, history editing and version control, indexing, search and retrieval. By their nature, content management systems support the separation of content and presentation.\r\nContent management software solutions are typically used for enterprise content management systems (ECM) and web site content management systems (WCM). An ECM facilitates collaboration in the workplace by integrating document management, digital asset management and records retention functionalities, and providing end users with role-based access to the organization's digital assets. A WCM facilitates collaborative authoring for websites. ECM software often includes a WCM publishing functionality, but ECM webpages typically remain behind the organization's firewall.\r\nBoth enterprise content management and web content management systems have two components: a content management application (CMA) and a content delivery application (CDA). The CMA is a graphical user interface (GUI) that allows the user to control the design, creation, modification and removal of content from a website without needing to know anything about HTML. The CDA component provides the back-end services that support management and delivery of the content once it has been created in the CMA.\r\nDigital asset management systems are another type of CMS. They manage content with a clearly defined author or ownership, such as documents, movies, pictures, phone numbers, and scientific data. Companies also use CMSs to store, control, revise, and publish documentation.\r\nBased on market share statistics, the most popular CMS is WordPress, used by more than 28% of all websites on the Internet, and by 59% of all websites using a known content management system, followed by Joomla and Drupal.\r\n<span style=\"font-weight: bold;\">Content management systems typically provide the following features:</span>\r\n<ul><li>Search engine optimization</li><li>Integrated and online documentation</li><li>Modularity and extensibility</li><li>User and group functionality</li><li>Templating support for changing designs</li><li>Installation and upgrade wizards</li><li>Integrated audit logs</li><li>Compliance with various accessibility frameworks and standards, such as WAI-ARIA</li><li>Reduced need to code from scratch</li><li>Unified user experience</li><li>Version control</li><li>Edit permission management</li></ul>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What is a CMS?</span></h1>\r\nAnswer: CMS is an acronym for &quot;Content Management System&quot;. You may see some variations on this term, but they all refer to the same concept. Variations include:\r\n<ul><li>Content Management System</li><li>Web CMS</li><li>Web Content Management System</li><li>CMS Platform</li><li>Content Management Platform</li><li>CMS System</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What does a CMS do?</span></h1>\r\n<p class=\"align-left\">In it's simplest terms, Content Management Systems are designed to help users create and manage their websites. Content management solutions help webmasters manage the many different resources, content types and various data that make up modern web sites.</p>\r\n<p class=\"align-left\">At a minimum, modern websites make use of HTML, CSS, JavaScript and images (jpeg, gif, png, etc) to create web content for visitors to read. At the core of every CMS is the ability to organize these resources and generate valid content that can be read by web browsers. </p>\r\n<p class=\"align-left\">More advanced websites have interactive components (comment sections, forums, e-commerce...) that requires server software to validate and save user submitted content.<br />All of the top CMS platforms have features built-in or available for download as addons for all of these features.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the main types of CMS?</span></h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Simple CMS.</span> This system is used to create simple websites that contain several pages using simple control systems. Simple content management systems consist of several modules that are set one time. These CMSs are free and are available on the internet. Among their disadvantages are the inability to change settings, low transmission capacity, inability to create pages dynamically and the inability of ato delegateion of administrator’s credentials to others.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\">&nbsp;</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Template CMS.</span> It consists of modules as well, but its structure is more complex if compared to a simple CMS. Template CMS has high transmission capacity, around 50,000 inquiries. Also, it has the support of dynamic pages and the ability to delegate the administrator’s credentials. Many template systems are used to create website content because they are easy to use.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\">&nbsp;</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Professional CMS</span>. This type of CMS has a higher level of complexity. You may change the structure of internet resources. Additional modules can be attached to these systems. These systems are used to create information portals or massive projects. As a rule, these CMSs are a paid resource.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\">&nbsp;</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Universal CMS</span>. Universal systems have wide functionality and ample opportunities to develope websites of any complexity. They support the functions of changing the structure, creating dynamic pages, modification of settings and credential distribution. Universal CMS is quite expensive. These CMSs are used for work with large portals and web-projects that require high functionality and dynamics.<br /><br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CMS_-_content_management_system.png","alias":"cms-content-management-system"},"219":{"id":219,"title":"Event-Driven Middleware","description":" Event management software is the generic term for a wide range of software products that are used in the management of professional and academic conferences, trade exhibitions, conventions and smaller events such as Continuing Professional Development (CPD) meetings.\r\nThe most common event management applications are:\r\n<ul><li>Event schedule planning</li><li>Customized event website creation</li><li>Online event registration, ticketing and delegate management including online payment</li><li>Event budgeting</li><li>Lead retrieval</li><li>Venue selection</li><li>Event Marketing</li><li>Event Networking for attendee engagement</li><li>Procurement, sourcing and RFPs</li><li>Content management including abstract and/or paper management, reviewing, programme development and publishing</li><li>Exhibition management including floor planning, booking and billing</li><li>On-site operations including registration, badges and networking</li><li>Audience response solutions, live slide sharing and second screen tools as live polls, Q+A, etc.</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">What is the event-driven architecture?</span>\r\nThe event-driven architecture is a software architecture and model for application design. With an event-driven system, the capture, communication, processing, and persistence of events are the core structure of the solution. This differs from a traditional request-driven model.\r\nAn event is any significant occurrence or change in state for system hardware or software. An event is not the same as an event notification, which is a message or notification sent by the system to notify another part of the system that an event has taken place. \r\nThe source of an event can be from internal or external inputs. Events can generate from a user, like a mouse click or keystroke, an external source, such as a sensor output, or come from the system, like loading a program.\r\nMany modern application designs are event-driven. Event-driven apps can be created in any programming language because event-driven is a programming approach, not a language. The event-driven architecture enables minimal coupling, which makes it a good option for modern, distributed application architectures.\r\nAn event-driven architecture is loosely coupled because event producers don’t know which event consumers are listening for an event, and the event doesn’t know what the consequences are of its occurrence.\r\n<span style=\"font-weight: bold;\">How does event-driven architecture work?</span>\r\nThe event-driven architecture is made up of event producers and event consumers. An event producer detects or senses an event and represents the event as a message. It does not know the consumer of the event or the outcome of an event.\r\nAfter an event has been detected, it is transmitted from the event producer to the event consumers through event channels, where an event processing platform processes the event asynchronously. Event consumers need to be informed when an event has occurred. They might process the event or may only be impacted by it.\r\nThe event processing platform will execute the correct response to an event and send the activity downstream to the right consumers. This downstream activity is where the outcome of an event is seen.\r\n<span style=\"font-weight: bold;\">What are the benefits of event-driven architecture?</span>\r\nAn event-driven architecture can help organizations achieve a flexible system that can adapt to changes and make decisions in real-time. Real-time situational awareness means that business decisions, whether manual or automated, can be made using all of the available data that reflects the current state of your systems.\r\nEvents are captured as they occur from event sources such as Internet of Things (IoT) devices, applications, and networks, allowing event producers and event consumers to share status and response information in real-time.\r\nOrganizations can add event-driven architecture to their systems and applications to improve the scalability and responsiveness of applications and access to the data and context needed for better business decisions.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Event-Driven_Middleware.png","alias":"event-driven-middleware"},"225":{"id":225,"title":"End-User Query, Reporting, and Analysis","description":" Class systems of Query &amp; Reporting are designed to form queries to information systems in user terms, as well as their execution, integration of data from different sources, viewing data with the possibilities of detailing and summarizing and building full-fledged reports, both on-screen and printed. Visualization of query results can be presented to the user in various forms - flat or multidimensional tables, graphs, charts, various specialized interfaces.\r\nEnd-user tools for querying and building reports are delivered in two ways:\r\n<ul><li>as part of OLAP-systems</li><li>in the form of specialized Query &amp; Reporting</li></ul>\r\nVirtually every OLAP class system is equipped with Query &amp; Reporting. These funds can be either embedded in the main product or separated into a separate product.\r\nThere are also specialized systems for generating and distributing reports. At the same time, these systems incorporate their own OLAP-means. Therefore, to draw a clear line between OLAP-systems and systems of class Query &amp; Reporting is almost impossible.","materialsDescription":" <span style=\"font-weight: bold; \">What are the reporting tools?</span>\r\nReporting tools are widely used to support decision making and to measure organizational and team performance. Companies use them for financial consolidation, for evaluation of strategies and policies and often just for plain reporting. Today most of these tools are integrated with Business Intelligence tools.\r\n<span style=\"font-weight: bold; \">What are the advantages of these tools for your organization?</span>\r\nReporting tools allow companies to create attractive reports easily. In tabular or graphical format. With data from Excel, a data warehouse or the organization’s ERP system. With the reports containing the right information, people are able to manage and improve the business processes more easily.\r\n<span style=\"font-weight: bold; \">Which reporting tools are available in the market?</span>\r\nThere are many Business Intelligence Reporting tools in the market available. This list of reporting tools shows you a complete overview of all the major tools currently available and thoroughly studied by our industry analysts. To name a few: Cognos Query and reporting, Oracle Enterprise Reporting, Crystal Reports, Microsoft Reporting Services (SSRS), etc.\r\n<span style=\"font-weight: bold; \">Is there a difference between reporting tools and BI tools?</span>\r\nAlmost every company, large or small, needs a reporting tool or they have already one in place. But, what is the difference between reporting software and Business Intelligence tools? They are not the same. In general reporting tools tell us where we have been but are not very good at analyzing data (at real time) and telling us where we are going (predictive).\r\n<span style=\"font-weight: bold;\">What is the difference between a query and a report?</span>\r\nA query is a way to create a list of accounts or journal entries that match your criteria. Requests serve as an advanced search engine that finds and groups accounts or journal entries and can only create a list.\r\nA report is a detailed report of a group of accounts or journal entries. Reports analyze data and are designed to calculate and present data in a more formal form.\r\nTypically, a query finds information in the database for you, and a report is a more powerful way to display and analyze information about the accounts or log entries you want to view.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/End-User_Query__Reporting__and_Analysis.png","alias":"end-user-query-reporting-and-analysis"},"227":{"id":227,"title":"Advanced Analytics Software","description":" <span style=\"font-weight: bold;\">Advanced analytics</span> is a part of data science that uses high-level methods and tools to focus on projecting future trends, events, and behaviors. This gives organizations the ability to perform advanced statistical models such as ‘what-if’ calculations, as well as future-proof various aspects of their operations.\r\nThe term is an umbrella for several sub-fields of analytics that work together in their predictive capabilities.\r\nThe major areas that make up advanced analytics are predictive data analytics, big data, and data mining. The process of advanced analytics includes all three areas at various times.\r\n<span style=\"font-weight: bold;\">Data mining</span> is a key aspect of advanced analytics, providing the raw data that will be used by both big data and predictive analytics. <span style=\"font-weight: bold;\">Big data analytics</span> are useful in finding existing insights and creating connections between data points and sets, as well as cleaning data.\r\nFinally, <span style=\"font-weight: bold;\">predictive analytics</span> can use these clean sets and existing insights to extrapolate and make predictions and projections about future activity, trends, and consumer behaviors.\r\nAdvanced analytics also include newer technologies such as machine learning and artificial intelligence, semantic analysis, visualizations, and even neural networks. Taken together, they help advanced analytics software create an accurate enough canvas to make reliable predictions and generate actionable BI insights on a deeper level.","materialsDescription":"<h1 class=\"align-center\">A list of tips on how to manage the process of building an advanced analytics program</h1>\r\n<ul><li>Start with a proof-of-concept project to demonstrate the potential business value of analytics applications.</li><li>Take training seriously. New data management and analytics skills likely will be needed, especially if big data platforms and tools like SAS advanced analytics tools are involved.</li><li>Develop processes to ensure that business units are ready to act on analytical findings so the work of data scientists and other analysts doesn't go to waste.</li><li>Monitor and assess advanced and predictive analytics software on a regular basis to make sure the data being analyzed is still relevant and the analytical models being run against it are still valid.</li></ul>\r\n<h1 class=\"align-center\">Advanced analytics tools</h1>\r\nThere are a variety of advanced analytics tools to choose from that offer different advantages based on the use case. They generally break down into two categories: open source and proprietary.\r\nOpen source tools have become a go-to option for many data scientists doing machine learning and prescriptive analytics. They include programming languages, as well as computing environments, including Hadoop and Spark. Users typically say they like open source advanced analytics tools because they are generally inexpensive to operate, offer strong functionality and are backed by a user community that continually innovates the tools.\r\nOn the proprietary side, vendors including Microsoft, IBM and the SAS Institute all offer advanced analytics tools. Most require a deep technical background and understanding of mathematical techniques.\r\nIn recent years, however, a crop of self-service analytics tools has matured to make functionality more accessible to business users. Tableau, in particular, has become a common tool. While its functionality is more limited than deeper technical tools, it does enable users to conduct cluster analyses and other advanced analyses.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Advanced_Analytics_Software.png","alias":"advanced-analytics-software"},"231":{"id":231,"title":"Deployment-Centric Application Platforms","description":" Deployment-centric application platforms are driving benefits for organizations embarking on their digital transformation journey.\r\nAs demand for applications increases, businesses need to make sure they have an effective application development platform in place to help them continue to capitalize on the benefits they can provide and meet customer demand. This platform has an integrated development environment that provides tools that allow the developer to program, test and implement applications.","materialsDescription":" <span style=\"font-weight: bold;\">What is software deployment?</span>\r\nSoftware deployment is all of the activities that make a software system available for use.\r\nThe general deployment process consists of several interrelated activities with possible transitions between them. These activities can occur at the producer side or on the consumer side or both. Because every software system is unique, the precise processes or procedures within each activity can hardly be defined. Therefore, &quot;deployment&quot; should be interpreted as a general process that has to be customized according to specific requirements or characteristics.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Deployment-Centric_Application_Platforms.png","alias":"deployment-centric-application-platforms"},"233":{"id":233,"title":"Transaction Processing Monitors","description":" <span style=\"font-weight: bold; \">A transaction processing monitor (TPM)</span> is a program that monitors transactions from one stage to the next, ensuring that each one completes successfully; if not, or if an error occurs, the TM Monitor takes the appropriate action. A transaction processing monitor’s main purpose/objective is to allow resource sharing and assure optimal use of the resources by applications. This term is sometimes shortened to TP monitor.\r\nA transaction processing monitor is critical in multi-tier architectures. With processes running on different platforms, a given transaction may be forwarded to any one of several servers. Generally, the TP monitor handles all load balancing. After completing each transaction, the TPM can process another transaction without being influenced by the prior transaction. In other words the TPM model essentially is stateless.\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Transaction Processing Monitor architecture</span></p>\r\n<p class=\"align-left\">In the TP Monitor Architecture, ACID transactions are initiated by a Begin-Transaction call and terminated by either a Commit-Transaction or an Abort-Transaction call. When initiated, each transaction is assigned a unique identiier and entered into a transaction table managed by the Transaction Manager. Each entry in the transaction table contains the transaction identiier (TRID), the transaction status, and other information. When a transaction calls a transaction control operation, such as Commit-Transaction, the Transaction Manager is responsible for carrying out the execution of the command and recording information in the transaction table. </p>\r\n<ul><li><span style=\"font-weight: bold; \">Process per client model</span> - instead of individual login session per terminal, server process communicates with the terminal, handles authentication, and executes actions.</li><li><span style=\"font-weight: bold; \">Single process model</span> - all remote terminals connect to a single server process. Used in client-server environments.</li><li><span style=\"font-weight: bold; \">Many-server single-router model</span> - multiple&nbsp; application server processes access a common database; clients communicate with the application through a single communication process that routes requests.</li><li><span style=\"font-weight: bold; \">Many server many-router model</span> - multiple processes communicate with clients.</li></ul>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">In general, a TPM provides the following functionality:</span></p>\r\n<ul><li>Coordinating resources</li><li>Balancing loads</li><li>Creating new processes as/when needed</li><li>Providing secure access to services</li><li>Routing services</li><li>Wrapping data messages into messages</li><li>Unwrapping messages into data packets/structures</li><li>Monitoring operations/transactions</li><li>Managing queues</li><li>Handling errors through such actions as process restarting</li><li>Hiding interprocess communications details from programmers</li></ul>\r\n<br /><br /><br />\r\n\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Advantages of TP Monitors </h1>\r\nComplex applications are often built on top of several resource managers (such as DBMSs, operating systems, user interfaces, and messaging software). A TPM is a middleware component that provides access to the services of a number of resource managers and provides a uniform interface for programmers who are developing transactional software. \r\n<ul><li>Transaction routing the TP Monitor can increase scalability by directing transactions to specific DBMSs.&nbsp;</li><li> Managing distributed transactions the TP Monitor can manage transactions that require access to data held in multiple, possibly heterogeneous, DBMSs. For example, a transaction my require to update data items held in an Oracle DBMS at site 1, an Informix DBMS at site 2,and an IMS DBMS at site 3. TP Monitors normally control transactions using the X/Open Distributed Transactions Processing (DTP) standard. A DBMS that supports this standard can function as a resource manager under the control of a TP Monitor acting as a transaction manager.</li><li> Load balancing the TP Monitor can balance client requests across multiple DBMSs on one or more computers by directing client service calls to the least loaded server. In addition, it can dynamically bring in additional DBMSs as required to provide the necessary performance.</li><li>Funnelling in environments with a large number of users, it may sometimes be difficult for all users to be logged on simultaneously to the DBMS. In many cases, we would find that users generally do not need continuous access to the DBMS. Instead of each user connecting to the DBMS, the TP Monitor can establish connections with the DBMSs as and when required, and can funnel user requests through these connections. This allows a larger number of users to access the available DBMSs with a potentially much smaller number of connections, which in turn would mean less resource usage.&nbsp;</li><li> Increased reliability the TP Monitor acts as a transaction manager, performing the necessary actions to maintain the consistency of the database, with the DBMS acting as a resource manager. If the DBMS fails, the TP Monitor may be able to resubmit the transaction to another DBMS or can hold the transaction until the DBMS becomes available again.</li></ul>\r\nTP Monitors are typically used in environments with a very high volume of transactions, where the TP Monitor can be used to offload processes from the DBMS server. Prominent examples of TP Monitors include CICS and Encina from IBM (which are primarily used on IBM AIX or Windows NT and bundled now in the IBM TXSeries) and Tuxedo from BEA Systems.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Transaction_Processing_Monitors.png","alias":"transaction-processing-monitors"},"239":{"id":239,"title":"Relational Database Management Systems","description":" Relational Database Management System (RDBMS) is a DBMS designed specifically for relational databases. Therefore, RDBMSes are a subset of DBMSes.\r\nA relational database refers to a database that stores data in a structured format, using rows and columns. This makes it easy to locate and access specific values within the database. It is &quot;relational&quot; because the values within each table are related to each other. Tables may also be related to other tables. The relational structure makes it possible to run queries across multiple tables at once.\r\nWhile a relational database describes the type of database an RDMBS manages, the RDBMS refers to the database program itself. It is the software that executes queries on the data, including adding, updating, and searching for values.\r\nAn RDBMS may also provide a visual representation of the data. For example, it may display data in a tables like a spreadsheet, allowing you to view and even edit individual values in the table. Some relational database softwareallow you to create forms that can streamline entering, editing, and deleting data.\r\nMost well known DBMS applications fall into the RDBMS category. Examples include Oracle Database, MySQL, Microsoft SQL Server, and IBM DB2. Some of these programs support non-relational databases, but they are primarily used for relational database management.\r\nExamples of non-relational databases include Apache HBase, IBM Domino, and Oracle NoSQL Database. These type of databases are managed by other DMBS programs that support NoSQL, which do not fall into the RDBMS category.\r\nElements of the relational DBMS that overarch the basic relational database are so intrinsic to operations that it is hard to dissociate the two in practice.\r\nThe most basic features of RDBMS are related to create, read, update and delete operations, collectively known as CRUD. They form the foundation of a well-organized system that promotes consistent treatment of data.\r\nThe RDBMS typically provides data dictionaries and metadata collections useful in data handling. These programmatically support well-defined data structures and relationships. Data storage management is a common capability of the RDBMS, and this has come to be defined by data objects that range from binary large object (blob) strings to stored procedures. Data objects like this extend the scope of basic relational database operations and can be handled in a variety of ways in different RDBMSes.\r\nThe most common means of data access for the RDBMS is via SQL. Its main language components comprise data manipulation language (DML) and data definition language (DDL) statements. Extensions are available for development efforts that pair SQL use with common programming languages, such as COBOL (Common Business-Oriented Language), Java and .NET.\r\nRDBMSes use complex algorithms that support multiple concurrent user access to the database, while maintaining data integrity. Security management, which enforces policy-based access, is yet another overlay service that the RDBMS provides for the basic database as it is used in enterprise settings.\r\nRDBMSes support the work of database administrators (DBAs) who must manage and monitor database activity. Utilities help automate data loading and database backup. RDBMS systems manage log files that track system performance based on selected operational parameters. This enables measurement of database usage, capacity and performance, particularly query performance. RDBMSes provide graphical interfaces that help DBAs visualize database activity.\r\nRelational database management systems are central to key applications, such as banking ledgers, travel reservation systems and online retailing. As RDBMSes have matured, they have achieved increasingly higher levels of query optimization, and they have become key parts of reporting, analytics and data warehousing applications for businesses as well. \r\nRDBMSes are intrinsic to operations of a variety of enterprise applications and are at the center of most master data management (MDM) systems.<br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What are the advantages of a Relational Database Management System?</span></h1>\r\nA Relational Database Management System (RDBMS) is a software system that provides access to a relational database. The software system is a collection of software applications that can be used to create, maintain, manage and use the database. A &quot;relational database&quot; is a database structured on the &quot;relational&quot; model. Data are stored and presented in a tabular format, organized in rows and columns with one record per row.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Data Structure.</span> The table format is simple and easy for database users to understand and use. Relational database management software provide data access using a natural structure and organization of the data. Database queries can search any column for matching entries.</li></ul>\r\n<dl></dl>\r\n<ul><li><span style=\"font-weight: bold;\">Multi-User Access.</span> RDBMS database program allow multiple database users to access a database simultaneously. Built-in locking and transactions management functionality allow users to access data as it is being changed, prevents collisions between two users updating the data, and keeps users from accessing partially updated records.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Privileges. </span>Authorization and privilege control features in an RDBMS allow the database administrator to restrict access to authorized users, and grant privileges to individual users based on the types of database tasks they need to perform. Authorization can be defined based on the remote client IP address in combination with user authorization, restricting access to specific external computer systems.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Network Access.</span> RDBMSs provide access to the database through a server daemon, a specialized software program that listens for requests on a network, and allows database clients to connect to and use the database. Users do not need to be able to log in to the physical computer system to use the database, providing convenience for the users and a layer of security for the database. Network access allows developers to build desktop tools and Web applications to interact with databases.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Speed.</span> The relational database model is not the fastest data structure. RDBMS software advantages, such as simplicity, make the slower speed a fair trade-off. Optimizations built into an RDBMS, and the design of the databases, enhance performance, allowing RDBMSs to perform more than fast enough for most applications and data sets. Improvements in technology, increasing processor speeds and decreasing memory and storage costs allow systems administrators to build incredibly fast systems that can overcome any database performance shortcomings.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Maintenance. </span>RDBMSs feature maintenance utilities that provide database administrators with tools to easily maintain, test, repair and back up the databases housed in the system. Many of the functions can be automated using built-in automation in the RDBMS, or automation tools available on the operating system.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Language.</span> RDBMSs support a generic language called &quot;Structured Query Language&quot; (SQL). The SQL syntax is simple, and the language uses standard English language keywords and phrasing, making it fairly intuitive and easy to learn. Many RDBMSs add non-SQL, database-specific keywords, functions and features to the SQL language.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Relational_Database_Management_Systems.png","alias":"relational-database-management-systems"},"240":{"id":240,"title":"Non-relational Database Management Systems","description":" A non-relational database is a database that does not incorporate the table/key model that relational database management systems (RDBMS) promote. These kinds of databases require data manipulation techniques and processes designed to provide solutions to big data problems that big companies face. The most popular emerging non-relational database is called NoSQL (Not Only SQL).\r\nMost non-relational databases are incorporated into websites such as Google, Yahoo!, Amazon and Facebook. These websites introduce a slew of new applications every single day with millions and millions of users, so they would not be able to handle large traffic spikes with existing RDBMS solutions. Since RDBMS cannot handle the problem, they’ve switched to a new kind of DBMS that is capable of handling Web-scale data in a non-relational way.<br /><br />An interesting aspect of a non-relational database such as NoSQL is scalability. NoSQL uses the BASE system (basically available, soft-state, eventually consistent). Non-relational databases forgo the table form of rows and columns relational databases use in favor of specialized frameworks to store data, which can be accessed by special query APIs. Persistence is an important element in these databases. To enable fast throughput of vast amounts of data the best option for performance is &quot;in memory,&quot; rather than reading and writing from disks.<br /><br />Relational databases use the ACID system, which ensures consistency of data in all situations of data management but obviously takes longer to process because of all those relations and its branching nature. However, the BASE system loosened up the requirements on consistency to achieve better availability and partitioning for better scalability.","materialsDescription":" <span style=\"font-weight: bold; \">What are NoSQL databases?</span>\r\nNoSQL databases are purpose built for specific data models and have flexible schemas for building modern applications. NoSQL databases are widely recognized for their ease of development, functionality, and performance at scale. They use a variety of data models, including document, graph, key-value, in-memory, and search. This page includes resources to help you better understand NoSQL databases and to get started.\r\n<span style=\"font-weight: bold; \">How Does a NoSQL (nonrelational) Database Work?</span>\r\nNoSQL databases use a variety of data models for accessing and managing data, such as document, graph, key-value, in-memory, and search. These types of databases are optimized specifically for applications that require large data volume, low latency, and flexible data models, which are achieved by relaxing some of the data consistency restrictions of other databases.\r\nConsider the example of modeling the schema for a simple book database:\r\n<ul><li>In a relational database, a book record is often dissembled (or “normalized”) and stored in separate tables, and relationships are defined by primary and foreign key constraints. In this example, the Books table has columns for ISBN, Book Title, and Edition Number, the Authors table has columns for AuthorID and Author Name, and finally the Author-ISBN table has columns for AuthorID and ISBN. The relational model is designed to enable the database to enforce referential integrity between tables in the database, normalized to reduce the redundancy, and generally optimized for storage.</li><li>In a NoSQL database, a book record is usually stored as a JSON document. For each book, the item, ISBN, Book Title, Edition Number, Author Name, and AuthorID are stored as attributes in a single document. In this model, data is optimized for intuitive development and horizontal scalability.</li></ul>\r\n<span style=\"font-weight: bold; \">Why should you use a NoSQL database?</span>\r\nNoSQL databases are a great fit for many modern applications such as mobile, web, and gaming that require flexible, scalable, high-performance, and highly functional databases to provide great user experiences.\r\n<ul><li><span style=\"font-weight: bold; \">Flexibility:</span> NoSQL databases generally provide flexible schemas that enable faster and more iterative development. The flexible data model makes NoSQL databases ideal for semi-structured and unstructured data.</li><li><span style=\"font-weight: bold; \">Scalability:</span> NoSQL databases are generally designed to scale out by using distributed clusters of hardware instead of scaling up by adding expensive and robust servers. Some cloud providers handle these operations behind-the-scenes as a fully managed service.</li><li><span style=\"font-weight: bold; \">High-performance:</span> NoSQL database are optimized for specific data models (such as document, key-value, and graph) and access patterns that enable higher performance than trying to accomplish similar functionality with relational databases.</li><li><span style=\"font-weight: bold; \">Highly functional:</span> NoSQL databases provide highly functional APIs and data types that are purpose built for each of their respective data models.</li></ul>\r\n<span style=\"font-weight: bold;\">What are the types of NoSQL Databases?</span>\r\n<ul><li><span style=\"font-weight: bold;\">Key-value:</span> Key-value databases are highly partitionable and allow horizontal scaling at scales that other types of databases cannot achieve. Use cases such as gaming, ad tech, and IoT lend themselves particularly well to the key-value data model.</li><li><span style=\"font-weight: bold;\">Document:</span> In application code, data is represented often as an object or JSON-like document because it is an efficient and intuitive data model for developers. Document databases make it easier for developers to store and query data in a database by using the same document model format that they use in their application code. The flexible, semistructured, and hierarchical nature of documents and document databases allows them to evolve with applications’ needs. The document model works well with catalogs, user profiles, and content management systems where each document is unique and evolves over time.</li><li><span style=\"font-weight: bold;\">Graph:</span> A graph database’s purpose is to make it easy to build and run applications that work with highly connected datasets. Typical use cases for a graph database include social networking, recommendation engines, fraud detection, and knowledge graphs.</li><li><span style=\"font-weight: bold;\">In-memory:</span> Gaming and ad-tech applications have use cases such as leaderboards, session stores, and real-time analytics that require microsecond response times and can have large spikes in traffic coming at any time. Amazon ElastiCache offers Memcached and Redis, to serve low-latency, high-throughput workloads, such as McDonald’s, that cannot be served with disk-based data stores.</li><li><span style=\"font-weight: bold;\">Search:</span> Many applications output logs to help developers troubleshoot issues.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Nonrelational_Database_Management_Systems1.png","alias":"non-relational-database-management-systems"},"243":{"id":243,"title":"Database Development and Management Tools","description":" Many companies create various multi-functional applications to facilitate the management, development and administration of databases.\r\nMost relational databases consist of two separate components: a “back-end” where data is stored and a “front-end” —a user interface for interacting with data. This type of design is smart enough, as it parallels a two-level programming model that separates the data layer from the user interface and allows you to concentrate the software market directly on improving its products. This model opens doors for third parties who create their own applications for interacting with various databases.\r\nDatabase development tools can be used to create varieties of the following programs:\r\n<ul><li>client programs;</li><li>database servers and their individual components;</li><li>custom applications.</li></ul>\r\nThe programs of the first and second types are rather small since they are intended mainly for system programmers. The third type packages are much larger, but smaller than full-featured DBMS.\r\nThe development tools for custom applications include programming systems, various program libraries for various programming languages, and development automation packages (including client-server systems).<br />Database management system, abbr. DBMS (Eng. Database Management System, abbr. DBMS) - a set of software and linguistic tools for general or special purposes, providing management of the creation and use of databases.\r\nDBMS - a set of programs that allow you to create a database (DB) and manipulate data (insert, update, delete and select). The system ensures the safety, reliability of storage and data integrity, as well as provides the means to administer the database.","materialsDescription":" <span style=\"font-weight: bold;\">The main functions of the DBMS:</span>\r\n<ul><li>data management in external memory (on disk);</li><li>data management in RAM using disk cache;</li><li>change logging, backup and recovery of databases after failures;</li><li>support for database languages ​​(data definition language, data manipulation language).</li></ul>\r\n<span style=\"font-weight: bold;\">The composition of the DBMS:</span>\r\nUsually, a modern DBMS contains the following components:\r\n<ul><li>the core, which is responsible for managing data in external and RAM and logging;</li><li>database language processor, which provides the optimization of requests for the extraction and modification of data and the creation, as a rule, of a machine-independent executable internal code;</li><li>a run-time support subsystem that interprets data manipulation programs that create a user interface with a DBMS;<br />service programs (external utilities) that provide a number of additional capabilities for maintaining an information system.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Database_Development_and_Management_Tools.png","alias":"database-development-and-management-tools"},"245":{"id":245,"title":"Data Integration and Access Software","description":" Data integration involves combining data residing in different sources and providing users with a unified view of them. This process becomes significant in a variety of situations, which include both commercial (such as when two similar companies need to merge their databases) and scientific (combining research results from different bioinformatics repositories, for example) domains. Data integration appears with increasing frequency as the volume (that is, big data) and the need to share existing data explodes. It has become the focus of extensive theoretical work, and numerous open problems remain unsolved. Data integration encourages collaboration between internal as well as external users.\r\nData integration is the process of combining data from different sources into a single, unified view. Integration begins with the ingestion process, and includes steps such as cleansing, ETL mapping, and transformation. Data integration ultimately enables analytics tools to produce effective, actionable business intelligence.\r\nThere is no universal approach to data integration. However, data integration solutions typically involve a few common elements, including a network of data sources, a master server, and clients accessing data from the master server.\r\nIn a typical data integration process, the client sends a request to the master server for data. The master server then intakes the needed data from internal and external sources. The data is extracted from the sources, then consolidated into a single, cohesive data set. This is served back to the client for use.","materialsDescription":" <span style=\"font-weight: bold;\">Integration helps businesses succeed</span>\r\nEven if a company is receiving all the data it needs, that data often resides in a number of separate data sources. For example, for a typical customer 360 view use case, the data that must be combined may include data from their CRM systems, web traffic, marketing operations software, customer — facing applications, sales and customer success systems, and even partner data, just to name a few. Information from all of those different sources often needs to be pulled together for analytical needs or operational actions, and that can be no small task for data engineers or developers to bring them all together.\r\nLet’s take a look at a typical analytical use case. Without unified data, a single report typically involves logging into multiple accounts, on multiple sites, accessing data within native apps, copying over the data, reformatting, and cleansing, all before analysis can happen.\r\nConducting all these operations as efficiently as possible highlights the importance of data integration. It also showcases the major benefits of a well thought-out approach to data integration:\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Improves collaboration and unification of systems</span></span>\r\nEmployees in every department — and sometimes in disparate physical locations — increasingly need access to the company's data for shared and individual projects. IT needs a secure solution for delivering data via self-service access across all lines of business.\r\nAdditionally, employees in almost every department are generating and improving data that the rest of the business needs. Data integration needs to be collaborative and unified in order to improve collaboration and unification across the organization.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Saves time and boosts efficiency</span></span>\r\nWhen a company takes measures to integrate its data properly, it cuts down significantly on the time it takes to prepare and analyze that data. The automation of unified views cuts out the need for manually gathering data, and employees no longer need to build connections from scratch whenever they need to run a report or build an application.\r\nAdditionally, using the right tools, rather than hand-coding the integration, returns even more time (and resources overall) to the dev team.\r\nAll the time saved on these tasks can be put to other, better uses, with more hours earmarked for analysis and execution to make an organization more productive and competitive.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Reduces errors (and rework)</span></span>\r\nThere’s a lot to keep up with when it comes to a company’s data resources. To manually gather data, employees must know every location and account that they might need to explore — and have all necessary software installed before they begin — to ensure their data sets will be complete and accurate. If a data repository is added, and that employee is unaware, they will have an incomplete data set.\r\nAdditionally, without a data integration solution that synchronizes data, reporting must be periodically redone to account for any changes. With automated updates, however, reports can be run easily in real time, whenever they’re needed.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Delivers more valuable data</span></span>\r\nData integration efforts actually improve the value of a business’ data over time. As data is integrated into a centralized system, quality issues are identified and necessary improvements are implemented, which ultimately results in more accurate data — the foundation for quality analysis.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Data_Integration_and_Access_Software.png","alias":"data-integration-and-access-software"},"283":{"id":283,"title":"Content Analytics, Discovery, and Cognitive Software","description":"<span style=\"font-weight: bold; \">Content Analytics</span> comprises of range of search and reporting technologies which can provide identical levels of business intelligence and strategic value for unstructured data. Content analytics for unstructured information includes social media monitoring, reputation monitoring, and sentiment analysis. <span style=\"font-weight: bold; \">Content analytics software</span> uses natural language queries, trends analysis, predictive analytics and contextual discovery to reveal trends and patterns for the company's unstructured data.\r\n<span style=\"font-weight: bold; \">Discovery tools</span> are the search tools that analyse contents for its likely relevancy to a process, by linking names, time periods or terms used. Discovery tools can also extend to legal hold and partitioning of content for further scrutiny. Various types of discovery tools include search engines, auto-categorization, and information visualization tools.\r\n<span style=\"font-weight: bold;\">Cognitive computing software</span> makes context computable by identifying and extracting context features such as hour, location, task, history or profile in structured way for an individual or an application engaged in a specific process at definite time and place. Cognitive computing technologies and platforms includes expert assistance software.\r\n<span style=\"font-weight: bold;\">Content Analytics, Discovery and Cognitive Systems,</span> collectively covers the market and technologies that access, analyse, organize, and provides advisory services related to a range of unstructured data. Cognitive systems leverages large amounts of structured and unstructured data and content analytics tools, along with several infrastructure technologies to answer questions, provide recommendations and directions. ","materialsDescription":"<h1 class=\"align-center\">What are Content Analytics?</h1>\r\nContent analytics is one way that brands can measure the success of their digital content; it involves analyzing data from both inbound and outbound collateral to figure out what’s working and what’s not. After all, no one wants to spend hundreds or even thousands of dollars on content that isn’t resonating.\r\nIt should come as no surprise, then, that 75 percent of enterprises think content analytics can provide real business insight: What are your customers most interested in reading about? What format generates the most engagement? You can use answers to these questions to help you decide what content you should be producing, how to present it (quiz, paid ad, slideshow, blog post, etc.), and where/when to post it for the best results. If utilized correctly, content analytics can offer brands a way to build customer loyalty and boost revenue.\r\nAdvanced content analytics strategies should help you to look beyond the numbers and to focus on taking action. Content analytics is not a mirror reflecting how your company’s content is performing; rather, it is but one tool that can help steer you towards actionable solutions and more effective content choices.\r\nMetrics provided by content analytics, and the actions you take based off that data, can help you optimize conversion rates. In addition to tweaking your content strategy, you can also build a conversion optimization strategy by testing calls-to-action (CTAs), headlines, subscription forms, etc.\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What are the features of a cognitive computing solution?</span></h1>\r\nWith the present state of cognitive function computing, basic solution can play an excellent role of an assistant or virtual advisor. Siri, Google assistant, Cortana, and Alexa are good examples of personal assistants. Virtual advisor such as Dr. AI by HealthTap is a cognitive solution. It relies on individual patients’ medical profiles and knowledge gleaned from 105,000 physicians. It compiles a prioritized list of the symptoms and connects to a doctor if required. Now, experts are working on implementing cognitive solutions in enterprise systems. Some use cases are fraud detection using machine learning, predictive analytics solution, predicting oil spills in Oil and Gas production cycle etc.\r\nThe purpose of cognitive computing is the creation of computing frameworks that can solve complicated problems without constant human intervention. In order to implement cognitive function computing in commercial and widespread applications, Cognitive Computing consortium has recommended the following features for the computing systems:\r\n<span style=\"font-weight: bold; \">Adaptive.</span>This is the first step in making a machine learning based cognitive system. The solutions should mimic the ability of the human brain to learn and adapt from the surroundings. The systems can’t be programmed for an isolated task. It needs to be dynamic in data gathering, understanding goals, and requirements.\r\n<span style=\"font-weight: bold; \">Interactive.</span>Similar to brain the cognitive solution must interact with all elements in the system – processor, devices, cloud services and user. Cognitive systems should interact bi-directionally. It should understand human input and provide relevant results using natural language processing and deep learning. Some skilled intelligent chatbots such as Mitsuku have already achieved this feature.\r\n<span style=\"font-weight: bold; \">Iterative and stateful.</span>The system should “remember” previous interactions in a process and return information that is suitable for the specific application at that point in time. It should be able to define the problem by asking questions or finding an additional source. This feature needs a careful application of the data quality and validation methodologies in order to ensure that the system is always provided with enough information and that the data sources it operates on to deliver reliable and up-to-date input.\r\n<span style=\"font-weight: bold; \">Contextual.</span>They must understand, identify, and extract contextual elements such as meaning, syntax, time, location, appropriate domain, regulations, user’s profile, process, task, and goal. They may draw on multiple sources of information, including both structured and unstructured digital information, as well as sensory inputs (visual, gestural, auditory, or sensor-provided). ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Content_Analytics_Discovery_and_Cognitive_Software.png","alias":"content-analytics-discovery-and-cognitive-software"},"287":{"id":287,"title":"Services Operations Management","description":" <span style=\"font-weight: bold; \">Operations management for services</span> has the functional responsibility for producing the services of an organization and providing them directly to its customers. Operation management process specifically deals with decisions required by operations managers for simultaneous production and consumption of an intangible product. \r\nService operations management is concerned with the process, people, information and the system that produces and delivers the service. It differs from operations management in general, since the processes of service organizations differ from those of manufacturing organizations.\r\nThere are six types of service operations management decisions made by operations managers in service organizations: <span style=\"font-weight: bold; \">process,</span> <span style=\"font-weight: bold; \">quality management,</span> <span style=\"font-weight: bold; \">capacity &amp; scheduling,</span> <span style=\"font-weight: bold; \">inventory,</span> <span style=\"font-weight: bold; \">service supply chain</span> and <span style=\"font-weight: bold; \">information technology.</span> \r\n<span style=\"font-weight: bold; \">Process</span> decisions include the physical processes and the people that deliver the services to the customer. A service process consists of all the routines, tasks and steps that are used to deliver service to customers along with the jobs and training for service employees. There are many ways to organize a process to provide customer service in an effective and efficient manner to deliver the service-product bundle\r\n<span style=\"font-weight: bold; \">Quality management. </span>Quality management practices for services have much in common with manufacturing, despite the fact that the product is intangible.&nbsp; They begin with defining and measuring the customer's needs (e.g. using SERVQUAL). Any service that does not meet a customer's need is considered a defect. Then these approaches seek to reduce defects through statistical methods, cause-and-effect analysis, problem solving teams, and involvement of employees. They focus on improving the processes that underlie production of the service.\r\n<span style=\"font-weight: bold; \">Capacity and scheduling. </span><span style=\"font-style: italic; \">Forecasting</span> demand is a prerequisite for managing capacity and scheduling. Forecasting demand often uses big data to predict customer behavior. The data comes from scanners at retail locations or other service locations. In some cases traditional time series methods are also used to predict trends and seasonality.\r\n<span style=\"font-style: italic; \">Capacity planning&nbsp; </span>is quite different between manufacturing and services given that service cannot be stored or shipped to another location. As a result, location of services is very dispersed to be near the customer. \r\n<span style=\"font-weight: bold; \">Inventory management and contro</span>l is needed in service operations with facilitating goods. Almost every service uses some amount of facilitating goods. The presence of facilitating goods is critical in retail and wholesale operations but these operations don't manufacture anything, rather they distribute goods and provide service while doing it. \r\n<span style=\"font-weight: bold; \">Service supply chains</span> for service operations are critical to supply facilitating goods. A typical hospital supply chain is an example. A hospital will use many goods from suppliers to construct and furnish the building. During day-to-day operation of the hospital, inventories of supplies will be held for the operating rooms and throughout the building. The pharmacy will hold drugs and the kitchen will need supplies of food. \r\n<span style=\"font-weight: bold; \">Information technology.</span>Providing information and knowledge directly to consumers, service at a distance. Internal information systems now provide an array of management information to help managers make better decisions.","materialsDescription":"<h1 class=\"align-center\"> Main Benefits of Operations Management</h1>\r\n<span style=\"font-weight: bold; \">Profitability Management.</span> With proper operations management planning, executives are able to rely on the activity and find ways to come up with new ideas on how to potentially increase sales. With an experienced operations manager, monitoring revenue and expenses becomes much easier and can dive into statements of income and profitability trends. \r\n<span style=\"font-weight: bold;\">Competitive Advantage and Incident Management for operations.</span> A business that can manage their operations can get a handle on any key internal and external factors. Internal factors can include operating policies, average attrition rate, and intellectual capital. External factors pertain to the state of economy and any rival strategies.\r\n<span style=\"font-weight: bold; \">Regulatory Compliance.</span> Operations management is concerned with analyzing operating activities. This enables corporate management to rid themselves of the days of considerably large government fines and adverse regulatory decisions. The heads of the department are able to set adequate internal controls to ensure that tasks are performed in a lawful manner.<br /><span style=\"font-weight: bold; \">Manufacturing Edge.</span> Changing or improving the way a good is produced can save a facility a large sum of money in the long run. With operations management, you are able to change or improve the way a product is made, as well as how to store raw materials more effectively. This extremely advantageous benefit aids the manufacturer through preventing a deterioration in affordability of debt. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Services_Operations_Management1.png","alias":"services-operations-management"},"295":{"id":295,"title":"Operating System and Subsystem","description":" Operating systems (OS) are programs that act as an interface between a computer’s hardware and its user. Subsystems are a part of larger systems such as operating systems; multiple subsystems can be loaded in the operating system. It bridges the gap between the users and the computer hardware. There are different types of operating systems based on their usage such as real-time, multi-user, distributed, embedded, single-user single-task and single-user multi-task. Operating systems are required in all electronic interactive systems such as mobile phones, washing machines, and computers. Various types of OS include Microsoft Windows, Linux, UNIX, Symbian, Android, and Apple Mac OS among others.\r\nTechnological advancements and rising awareness among consumers has to lead to increased demand for computer systems, consequently increasing the demand for operating systems and driving the market. However, the growth has been hampered by the rapid usage of pirated versions of operating systems. Moreover, the development of different applications in mobile phones mainly due to android OS among the youth will open the opportunities of operating system market in the upcoming years.\r\nCurrently, there are a large number of different types of operating systems that differ in application areas, hardware platforms, implementation methods, etc.\r\nA subsystem is a unit or device that is part of a larger system. For example, a disk subsystem is a part of a computer system. A bus is a part of the computer. A subsystem usually refers to hardware, but it may be used to describe software. However, &quot;module,&quot; &quot;subroutine&quot; and &quot;component&quot; are more typically used to describe parts of the software.","materialsDescription":" <span style=\"font-weight: bold;\">What is an operating system (OS)?</span>\r\nAn operating system (OS) is software, consisting of programs and data, that runs on computers and manages the computer hardware and provides common services for efficient execution of various application software. For hardware functions such as input and output and memory allocation, the operating system acts as an intermediary between application programs and the computer hardware, although the application code is usually executed directly by the hardware, but will frequently call the OS or be interrupted by it. Operating systems are found on almost any device that contains a computer - from cellular phones and video game consoles to supercomputers and web servers.\r\n<span style=\"font-weight: bold;\">What are the tasks of the Operating system?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Processor Management:</span></span> The main tasks in processor management are ensuring that each process and application receives enough of the processor's time to function properly, using maximum processor cycles for real work as is possible and switch between processes in a multi-tasking environment.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Memory and Storage Management:</span></span> The tasks include allotting enough memory required for each process to execute and efficiently use the different types of memory in the system.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Device Management:</span></span> The operating system manages all hardware not on the processor through driver programs. Drivers provide a way for applications to make use of hardware subsystems without having to know every detail of the hardware's operation. The driver's function is to be the translator between the electrical signals of the hardware subsystems and the high-level programming languages of the operating system and application programs. One reason that drivers are separate from the operating system is for the upgradability of devices.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Providing Common Application Interface:</span></span> Application program interfaces (APIs) let application programmers use functions of the computer and operating system without having to directly keep track of all the details in the processor's operation. Once the programmer uses the APIs, the operating system, connected to drivers for the various hardware subsystems, deals with the changing details of the hardware.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Providing Common User Interface:</span></span> A user interface (UI) brings a formal structure to the interaction between a user and the computer.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Operating_System_and_Subsystem__1_.png","alias":"operating-system-and-subsystem"},"333":{"id":333,"title":"Collaborative Product Data Management","description":" Collaborative Product Data Management (cPDM) is software that is used to manage and integrate product data into a centralized system for better tracking and enhanced collaboration among business units. cPDM software solutions help enterprises streamline manufacturing and production processes by applying a consistent set of business solutions that collaboratively provide efficient methods to manage the functions of product lifecycle management (PLM). These solutions also help organizations to boost efficient business operations and launch innovative and profitable products in the evolving e-business web-enabled environment. The cPDM software packages also help in sharing data among supply chain partners, thereby enhancing the capability, efficiency, and effectiveness of an enterprise.\r\nPLM is a strategic business approach that applies a consistent set of business solutions to help the collaborative creation, management, and dissemination across the extended enterprise from the concept to end of life. CPDM also allows the organization to maintain system architecture, deployment of security mechanism, and prototype development and enables them in forming a collaborative architecture, shared resources and shared team spaces to work together as virtual teams.\r\nCPDM help in effective product data management, collaborative product commerce, collaborative product visualization, effective integration of CPDM with enterprise applications and supplier relationship management. Its solutions assist in manufacturing and production processes for efficient business operations. Ultimately, it helps in bringing innovative and profitable products that enables in evolving the e business web based environment.\r\nThese software solutions are adopted by industries such as electronics, automotive, industrial machinery, aerospace, defense, petrochemical, and process packaged goods. Automotive manufactures face product recalls across wide ranging categories due to which PLM software such as CPDM, CAD, CAE and CAM help them in reducing defects which eventually help them in catering maximum demand.","materialsDescription":" <span style=\"font-weight: bold; \">What are the technologies and methods used?</span>\r\nClearly, general collaborative software such as email and chat (instant messaging) is used within the CPD process. One important technology is application and desktop sharing, allowing one person to view what another person is doing on a remote machine. For CAD and product visualization applications an ‘appshare’ product that supports OpenGL graphics is required. Another common application is Data sharing via Web-based portals.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Specific to product data</span></span>\r\nWith product data, an important addition is the handling of high volumes of geometry and metadata. Exactly what techniques and technology are required depends on the level of collaboration being carried out and the commonality (or lack thereof) of the partner sites’ systems.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Specific to PLM and CAx collaboration</span></span>\r\nCollaboration using PLM and CAx tools requires technology to support the needs of:\r\n<ol><li><span style=\"font-weight: bold; \">People:</span> Personnel of different disciplines and skill levels;</li><li><span style=\"font-weight: bold; \">Organizations:</span> Organizations throughout an enterprise or extended enterprise with different rules, processes and objectives;</li><li><span style=\"font-weight: bold; \">Data:</span> Data from different sources in different formats.</li></ol>\r\nAppropriate technologies are required to support collaboration across these boundaries.\r\n<span style=\"font-style: italic; \">People</span>\r\nEffective PLM collaboration will typically require the participation of people who do not have high-level CAD skills. This requires improved user interfaces including tailorable user interfaces that can be tailored to the skill level and specialty of the user.\r\nImproved visualization capabilities, especially those that provide a meaningful view of complex information such as the results of a fluid flow analysis will leverage the value of all participants in the collaboration process. Effective collaboration requires that a participant is freed from the burden of knowing the intent history typically embedded within and constricting the use of parametric models.\r\n<span style=\"font-style: italic; \">Organizations</span>\r\nCommunity collaboration requires that companies, suppliers, and customers share information in a secure environment, ensure compliance with enterprise and regulatory rules and enforce the process management rules of the community as well as the individual organizations.\r\n<span style=\"font-style: italic; \">Data</span>\r\nThe most basic collaboration data need is the ability to operate in a MultiCAD environment. That is, however, only the beginning. Models from multiple CAD sources must be assembled into an active digital mockup allowing change and/or design in context.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Real-time collaborative product design</span></span>\r\nProduct design is typically a highly iterative and interactive activity involving a group of designers who are geographically dispersed. A neutral modeling command (NMC) based method is proposed to construct a real-time collaborative product design platform within heterogeneous CAD systems.[1] Different from the visualization-based approaches, models can be constructed and modified synchronously from various sites in the proposed collaborative design environment. Based on a translation mechanism between system modeling operations (SMO) and neutral modeling commands (NMC), every operation given by a user on one site will be translated into an NMC and be sent to all the other sites through the network. When the other sites receive this command, it is converted into the corresponding SMOs on the local system. In this way, the real-time collaborative product design with heterogeneous CAD systems is achieved.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Different levels of collaboration</span></span>\r\nIf the collaborating parties have the same PDM and CAD systems the task usually involves the direct access and transfer of data between sites. The PDM system will have data storage at more than one site for the large graphics files, a file may be copied between sites, how they are synchronized being controlled by the server(s). For the management server and metadata, there are a number of options. There could be a single server that is accessed from all locations or multiple PDM servers that communicate with one another. In both cases, the PDM software controls access for groups defining what data they can see and edit.\r\nWith different CAD systems, the approach varies slightly depending on whether the ownership and therefore authorship, of components changes or not. If geometry only has to be viewed then a Product visualization neutral file format (e.g.JT) can be used for tasks such as viewing, markup (redlining) or multi-cad digital mock-up (DMU). It may be that authorship does not change but components from one group need to be placed in the assembly of another group so that they can construct their parts, so-called work in context. This requires the transfer of geometry from one format to another by means of a visualization format or full data translation. Between some systems, there is the possibility of ‘data interoperability’ where geometry from one format can be associatively copied to another. If the ownership of a particular file is being transferred, then full data translation is required using some form of CAD data exchange technology. For the translation process Product Data Quality (PDQ) checkers are often employed to reduce problems in transferring the work. If different PDM/EDM systems are in use, then either data structures or metadata can be transferred using STEP or communication between databases can be achieved with tools based around XML data transfer.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Collaborative_Product_Data_Management.png","alias":"collaborative-product-data-management"},"337":{"id":337,"title":"Sales","description":" Sales are activities related to selling or the number of goods or services sold in a given targeted time period.\r\nThe seller, or the provider of the goods or services, completes a sale in response to an acquisition, appropriation, requisition, or a direct interaction with the buyer at the point of sale. There is a passing of title (property or ownership) of the item, and the settlement of a price, in which agreement is reached on a price for which transfer of ownership of the item will occur. The seller, not the purchaser, typically executes the sale and it may be completed prior to the obligation of payment. In the case of indirect interaction, a person who sells goods or service on behalf of the owner is known as a salesman or saleswoman or salesperson, but this often refers to someone selling goods in a store/shop, in which case other terms are also common, including salesclerk, shop assistant, and retail clerk.\r\nIn common law countries, sales are governed generally by the common law and commercial codes. In the United States, the laws governing sales of goods are somewhat uniform to the extent that most jurisdictions have adopted Article 2 of the Uniform Commercial Code, albeit with some non-uniform variations.\r\nA person or organization expressing an interest in acquiring the offered item of value is referred to as a potential buyer, prospective customer, or prospect. Buying and selling are understood to be two sides of the same &quot;coin&quot; or transaction. Both seller and buyer engage in a process of negotiation to consummate the exchange of values. The exchange, or selling, process has implied rules and identifiable stages. It is implied that the selling process will proceed fairly and ethically so that the parties end up nearly equally rewarded. The stages of selling, and buying, involve getting acquainted, assessing each party's need for the other's item of value, and determining if the values to be exchanged are equivalent or nearly so, or, in buyer's terms, &quot;worth the price&quot;. Sometimes, sellers have to use their own experiences when selling products with appropriate discounts.\r\nAlthough the skills required are different, from a management viewpoint, sales is a part of marketing. Sales often form a separate grouping in a corporate structure, employing separate specialist operatives known as salespersons (singular: salesperson). Selling is considered by many to be a sort of persuading &quot;art&quot;. Contrary to popular belief, the methodological approach of selling refers to a systematic process of repetitive and measurable milestones, by which a salesman relates his or her offering of a product or service in return enabling the buyer to achieve their goal in an economic way.","materialsDescription":" <span style=\"font-weight: bold;\">What's the Difference Between Sales and Marketing?</span>\r\nSales and Marketing: two terms we often hear together when working with mid-size companies. In some ways, this is logical because the two need to work together. But in fact, Sales and Marketing are two very different functions and require very different skills.\r\nBusiness leaders know what Operations are; they make stuff. They know what Accounting is; they record and control the money. And they know what Sales do; they sell stuff. So if you are not making stuff, selling stuff, or recording the money—what is marketing and why do you need it?\r\nWhat's the difference between Sales and Marketing? To answer this question, let's define what Sales and Marketing are separately and how they support one another.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">What is Marketing? Aligning with Customers, Now and for the Future</span></span>\r\nA key job of Marketing is to understand the marketplace from the perspective of the customer looking back towards the company and helping lead the company where it should be in the future. Marketing’s job is to direct the organization toward the segments, or groups of customers and channels where the company can profitably compete. It should help the organization see how it needs to modify its product offerings, pricing, and communication so that it meets the needs of the distribution channel or end customers.\r\nMarketing also needs to convert the market understanding into tools and tactics to attract the market, build (often digital) relationships, and develop leads. Without Sales, Marketing efforts run short. Marketing directs Sales as to where they should be hunting and what ammo to use. Note, however, that if Marketing becomes a sales support function focused only on the now, the future can become lost.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Without Marketing, Sales Suffers</span></span>\r\nNot even the best hunter can bring home dinner if they are shooting blanks at decoys. Markets are constantly changing. The job of marketing is to stay ahead of the changes and help the hunters see where they should be hunting and provide them with the right ammunition. If Marketing is only focused on delivering the ammunition for today, nobody will see where the industry is moving or where the company needs to hunt next. This limits growth not only for Sales and Marketing but also for your entire organization.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Can You be Both Sales and Marketing?</span></span>\r\nIn all my years, working for companies that ranged from Fortune 100 to mid-size companies I have never met anyone who was really good at both sales and marketing. I have held the title of VP of Sales and Marketing, managing a 500 person sales and merchandising force. I was really a marketing person with sales authority. The skills required to focus on the now and the push of sales are different. In many ways, they are contrary to the skills of looking to the future and the customer perspective of marketing.\r\nEvery Sales organization feels they have a good understanding of their customers. But every Sales conversation with a customer has a sales transaction lurking in the background. Therefore, customers can never be completely open about their needs and want when talking to a sales person.\r\nFor a company to really grow, someone must have the job of looking out the window towards where the company needs to go in the future. For many companies, this is the job of the CEO and Sales hires someone to do some sales support and gives them a marketing title. But as companies grow, the job of CEO starts to become a full-time job in itself and the strategic role of Marketing gets short-changed. A study of mid-size companies by the University of Texas showed that companies that separated the roles of Marketing and Sales were much more likely to grow faster than the industry average.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Sales and Marketing: Today and the Future</span></span>\r\nSales need to be focused on the now. You can’t run a company unless your sales team is focused on bringing in today’s business. But you can’t really ask your Sales leaders where the company should go next and to develop the 18-month plan to get there without losing focus on today’s revenue. Besides, if your sales executive was really good at developing future-focused business strategies and tying that strategy to the plans and tools of marketing to make it happen, they would be a marketing person and not a now-focused sales person.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Sales.png","alias":"sales"},"339":{"id":339,"title":"Marketing","description":" Marketing is the study and management of exchange relationships. It is the business process of creating relationships with and satisfying customers. Because marketing is used to attract customers, it is one of the primary components of business management and commerce. Marketers can direct product to other businesses (B2B marketing) or directly to consumers (B2C marketing).\r\nRegardless of who is being marketed to, several factors, including the perspective the marketers will use. These market orientations determine how marketers will approach the planning stage of marketing. This leads into the marketing mix, which outlines the specifics of the product and how it will be sold. This can in turn, be affected by the environment surrounding the product, the results of marketing research and market research, and the characteristics of the product's target market.\r\nOnce these factors are determined, marketers must then decide what methods will be used to market the product. This decision is based on the factors analyzed in the planning stage as well as where the product is in the product life cycle.\r\nMarketing is defined by the American Marketing Association as &quot;the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large&quot;. The term developed from the original meaning which referred literally to going to market with goods for sale. From a sales process engineering perspective, marketing is &quot;a set of processes that are interconnected and interdependent with other functions of a business aimed at achieving customer interest and satisfaction&quot;.\r\nPhilip Kotler defined marketing as &quot;Satisfying needs and wants through an exchange process&quot;, and a decade later defines it as “a social and managerial process by which individuals and groups obtain what they want and need through creating, offering and exchanging products of value with others.”\r\nThe Chartered Institute of Marketing defines marketing as &quot;the management process responsible for identifying, anticipating and satisfying customer requirements profitably&quot;. A similar concept is the value-based marketing which states the role of marketing to contribute to increasing shareholder value. In this context, marketing can be defined as &quot;the management process that seeks to maximise returns to shareholders by developing relationships with valued customers and creating a competitive advantage&quot;.\r\nIn the past, marketing practice tended to be seen as a creative industry, which included advertising, distribution and selling. However, because the academic study of marketing makes extensive use of social sciences, psychology, sociology, mathematics, economics, anthropology and neuroscience, the profession is now widely recognized as a science, allowing numerous universities to offer Master-of-Science (MSc) programs.\r\nThe process of marketing is that of bringing a product to market, which includes these steps: broad market research; market targeting and market segmentation; determining distribution, pricing and promotion strategies; developing a communications strategy; budgeting; and visioning long-term market development goals. Many parts of the marketing process (e.g. product design, art director, brand management, advertising, inbound marketing, copywriting etc.) involve use of the creative arts.","materialsDescription":"<span style=\"font-weight: bold; \">What the differences between B2B and B2C Marketing?</span>\r\nThe different goals of B2B and B2C marketing lead to differences in the B2B and B2C markets. The main differences in these markets are demand, purchasing volume, amount of customers, customer concentration, distribution, buying nature, buying influences, negotiations, reciprocity, leasing and promotional methods.\r\n<span style=\"font-style: italic; \">Demand:</span> B2B demand is derived because businesses buy products based on how much demand there is for the final consumer product. Businesses buy products based on customer's wants and needs. B2C demand is primarily because customers buy products based on their own wants and needs.\r\n<span style=\"font-style: italic; \">Purchasing Volume:</span> Businesses buy products in large volumes to distribute to consumers. Consumers buy products in smaller volumes suitable for personal use.\r\n<span style=\"font-style: italic; \">Amount of Customers:</span> There are relatively fewer businesses to market to than direct consumers.\r\n<span style=\"font-style: italic; \">Customer Concentration:</span> Businesses that specialize in a particular market tend to be geographically concentrated while customers that buy products from these businesses are not concentrated.\r\n<span style=\"font-style: italic; \">Distribution:</span> B2B products pass directly from the producer of the product to the business while B2C products must additionally go through a wholesaler or retailer.\r\n<span style=\"font-style: italic; \">Buying Nature:</span> B2B purchasing is a formal process done by professional buyers and sellers while B2C purchasing is informal.\r\n<span style=\"font-style: italic; \">Buying Influences:</span> B2B purchasing is influenced by multiple people in various departments such as quality control, accounting, and logistics while B2C marketing is only influenced by the person making the purchase and possibly a few others.\r\n<span style=\"font-style: italic; \">Negotiations:</span> In B2B marketing, negotiating for lower prices or added benefits is commonly accepted while in B2C marketing (particularly in Western cultures) prices are fixed.\r\n<span style=\"font-style: italic; \">Reciprocity:</span> Businesses tend to buy from businesses they sell to. For example, a business that sells printer ink is more likely to buy office chairs from a supplier that buys the business's printer ink. In B2C marketing, this does not occur because consumers are not also selling products.\r\n<span style=\"font-style: italic; \">Leasing:</span> Businesses tend to lease expensive items while consumers tend to save up to buy expensive items.\r\n<span style=\"font-style: italic; \">Promotional Methods:</span> In B2B marketing, the most common promotional method is personal selling. B2C marketing mostly uses sales promotion, public relations, advertising, and social media.\r\n<span style=\"font-weight: bold; \">What are marketing orientations?</span>\r\nA marketing orientation has been defined as a &quot;philosophy of business management.&quot; or &quot;a corporate state of mind&quot; or as an &quot;organization[al] culture&quot;. Although scholars continue to debate the precise nature of specific orientations that inform marketing practice, the most commonly cited orientations are as follows:\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Product</span></span>\r\nA firm employing a product orientation is mainly concerned with the quality of its product. A product orientation is based on the assumption that all things being equal, consumers will purchase products of superior quality. The approach is most effective when the firm has deep insights into customer needs and desires as derived from research and/or intuition and understands consumer's quality expectations and price consumers are willing to pay. Although the product orientation has largely been supplanted by the marketing orientation, firms practicing a product orientation can still be found in haute couture and arts marketing.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Sales</span></span>\r\nA sales orientation focuses on the selling/promotion of the firm's existing products, rather than developing new products to satisfy unmet needs or wants. This orientation seeks to attain the highest possible sales through promotion and direct sales techniques. The sales orientation &quot;is typically practiced with unsought goods.&quot; One study found that industrial companies are more likely to hold a sales orientation than consumer goods companies. The approach may also suit scenarios in which a firm holds dead stock, or otherwise sells a product that is in high demand, with little likelihood of changes in consumer tastes diminishing demand.\r\nA 2011 meta-analyses found that the factors with the greatest impact on sales performance are a salesperson's sales-related knowledge (knowledge of market segments, sales presentation skills, conflict resolution, and products), degree of adaptiveness (changing behavior based on the aforementioned knowledge), role clarity (salesperson's role is to expressly to sell), cognitive aptitude (intelligence) and work engagement (motivation and interest in a sales role).\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Production</span></span>\r\nA firm focusing on a production orientation specializes in producing as much as possible of a given product or service in order to achieve economies of scale or economies of scope. A production orientation may be deployed when a high demand for a product or service exists, coupled with certainty that consumer tastes and preferences remain relatively constant (similar to the sales orientation). The so-called production era is thought to have dominated marketing practice from the 1860s to the 1930s, but other theorists argue that evidence of the production orientation can still be found in some companies or industries. Specifically, Kotler and Armstrong note that the production philosophy is &quot;one of the oldest philosophies that guides sellers... [and] is still useful in some situations.&quot;\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Marketing</span></span>\r\nThe marketing orientation is the most common orientation used in contemporary marketing. It is a customer-centric approach that involves a firm basing its marketing program around products that suit new consumer tastes. Firms adopting a marketing orientation typically engage in extensive market research to gauge consumer desires, use R&amp;D (Research &amp; Development) to develop a product attuned to the revealed information, and then utilize promotion techniques to ensure consumers are aware of the product's existence and the benefits it can deliver. Scales designed to measure a firm's overall market orientation have been developed and found to be robust in a variety of contexts.\r\nThe marketing orientation has three prime facets, which are:\r\n<span style=\"font-style: italic; \">Customer orientation:</span> A firm in the market economy can survive by producing goods that people are willing and able to buy. Consequently, ascertaining consumer demand is vital for a firm's future viability and even existence as a going concern.\r\n<span style=\"font-style: italic; \">Organizational orientation:</span> The marketing department is of prime importance within the functional level of an organization. Information from the marketing department is used to guide the actions of a company's other departments.\r\nAs an example, a marketing department could ascertain (via marketing research) that consumers desired a new type of product or a new usage for an existing product. With this in mind, the marketing department would inform the R&amp;D department to create a prototype of a product/service based on consumers' new desires.\r\nThe production department would then start to manufacture the product, while the marketing department would focus on the promotion, distribution, pricing, etc. of the product. Additionally, a firm's finance department would be consulted, with respect to securing appropriate funding for the development, production, and promotion of the product. Finance may oppose the required capital expenditure since it could undermine a healthy cash flow for the organization.\r\n<span style=\"font-style: italic;\">Mutually beneficial exchange:</span> In a transaction in the market economy, a firm gains revenue, which thus leads to more profits, market shares, and/or sales. A consumer, on the other hand, gains the satisfaction of a need/want, utility, reliability and value for money from the purchase of a product or service.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Societal marketing</span></span>\r\nA number of scholars and practitioners have argued that marketers have a greater social responsibility than simply satisfying customers and providing them with superior value. Marketing organizations that have embraced the societal marketing concept typically identify key stakeholder groups such as employees, customers, and local communities. Companies that adopt a societal marketing perspective typically practice triple bottom line reporting whereby they publish social impact and environmental impact reports alongside financial performance reports. Sustainable marketing or green marketing is an extension of societal marketing.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Marketing.png","alias":"marketing"},"341":{"id":341,"title":"Customer Service","description":" Customer service is the process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item. Customer service can take the form of in-person interaction, a phone call, self-service systems, or by other means.\r\nCustomer service is an important part of maintaining ongoing client relationships, which is key to continuing revenue. For this reason, many companies have worked hard to increase their customer satisfaction levels.\r\nMost successful businesses recognize the importance of providing outstanding customer service. Courteous and empathetic interaction with a trained customer service representative can mean the difference between losing or retaining a customer.\r\nWhen problems arise, customers should receive timely attention to the issue. Prompt attention to emails and phone calls is critical to maintaining good relations. Requiring customers to stand in long lines or sit on hold can sour an interaction before it begins.\r\nIdeally, customer service should be a one-stop endeavor for the consumer. For example, if a customer calls a helpline regarding a problem with a product, the customer service representative should follow through with the customer until the issue is fully resolved.\r\nThis may entail scheduling appointments with in-person repair personnel if the problem cannot be resolved on the phone, or transferring a call to skilled technicians in another department. Proactively following up with the customer to ensure that he or she is fully satisfied is another smart move.","materialsDescription":" What are customer service standards?\r\nCustomer service standards are an internal corporate set of rules governing the company's customer service activities, an algorithm for communicating with customers, and general standards for responding to unusual situations. The standard of customer service is an integral part of the corporate standard of the company.\r\nFunctions of customer service standards:\r\n<ol><li>To order. The client does not encounter problems, does not see them, which means that he is confident that all the staff without exception are professionals who know their business.</li><li>To control. It is difficult to assess and monitor the work of each manager if there are no clear criteria for evaluation. At the same time, the implementation of the sales plan cannot be the only parameter of the assessment; you need to know whether the manager of customer service standards adopted in this company adheres.</li><li>To adapt. Among other things, the availability of customer service standards simplifies the procedure.</li></ol>\r\nCustomer service standards are effective if the customer does not see the difference between the work of two (or more) managers, and sees only “proprietary” service, always the same, regardless of any external factors or circumstances. The customer service standard, which has been tested in practice, backed up by experience (perhaps even someone else's), created on the basis of analytical studies and recognized methods, can be called &quot;gold&quot;. It allows you to increase profits, improve the image of the company, attract new customers.\r\nCustomer service standards are an important part of the company's brand. But, in addition, the standards are necessary and other units, in particular, the department to work with staff. Therefore, their development must take into account the needs of all interested services of the company.\r\n<span style=\"font-weight: bold; \">What is the purpose of introducing customer service standards in the company?</span>\r\nThe objectives of implementing the standards are as follows:\r\n<ul><li>For employees with experience: minimize the number of erroneous and unnecessary actions. The result of this will be saving time of each employee (no errors - no need to spend time correcting them). And, as a result, increased productivity.</li><li>For novice employees: customer service standards allow you to transfer the necessary knowledge in the most concise manner and in a short time.</li><li>For the company: the abolition of dependence on the old-timers. Not all employees who have worked in the company for many years (or even since the day of foundation) are able to resist the so-called star disease. Having knowledge and experience, a person loses the ability to objectively evaluate his work, he begins to think that he is the best manager in the company. It can end very badly - in the event of dismissal, such an employee will take the base, and turn clients against the company. Standards for customer service are needed to ensure that all employees can be assessed on a single scale, based on the actual benefits they bring to the company, as well as the attitude of the employee to the company.</li><li>For the company: the uniformity of control activities of managers. Standards are unequivocal, exclude double interpretations, and therefore cannot cause controversy about the rightness of an employee or employer.</li><li>For managers: the standards of uniform customer service are the same for all managers, and this makes it possible to make the pay of each manager absolutely transparent and intelligible. Realizing that there will be no double interpretations, the manager may not be afraid that he will be paid less than expected - all his mistakes and achievements are immediately visible and understandable.</li></ul>\r\n<span style=\"font-weight: bold; \">The application of service standards allows you:</span>\r\n<ul><li>to develop a company style in dealing with clients;</li><li>to increase the effectiveness of the work of managers with new customers;</li><li>to bring the quality of communication with customers to a higher level;</li><li>to create a positive opinion of the company about the company, so that it can be recommended to its acquaintances, thus increasing the number of potential and then real customers;</li><li>to minimize conflicts between the manager and the customer;</li><li>to develop a technology for training newcomers;</li><li>to transfer the assessment of the work of the manager from the subjective to the objective, transparent and understandable to everyone;</li><li>to establish a procedure for controlling the work of personnel;</li><li>to increase the motivation of managers to work.</li></ul>\r\n<span style=\"font-weight: bold;\">Benefits of applying service standards</span>\r\n<ul><li>The accumulation of experience: the entire base focuses on the company, and not on the hands of managers, &quot;old-timers.&quot; Thus, the departure of one or several “old” employees does not become a “natural disaster” for the company.</li><li>Motivation, analysis and control: customer service standards make it possible to develop a transparent scheme of managers' motivation based on a clear, almost mathematical analysis of their work. The sales process is optimized.</li><li>Setting goals. With the help of standards, the company has the ability to set clear, reasonable plans. This allows you to keep the atmosphere in the team friendly and stable, and the lack of &quot;muffled&quot; tasks - to increase the loyalty of managers to the company.</li><li>Standards of customer service is a fairly mobile system that allows you to immediately detect errors in working with clients and quickly eliminate them. In addition, at any stage of working with a client, the head of the sales department can intervene in the process, noticing an error in the work of the manager, and even be proactive in order to prevent an error to which the manager is heading.</li><li>Quick and easy start for beginners. Customer service standards are actually a knowledge base, collected, analyzed, and streamlined. Such information is easily transmitted and assimilated by beginners, which means that the beginner quickly gets to work and starts to make a profit. In addition, a newbie will not spoil relations with a client by awkward actions, since he already knows what to do in any conflict and problem situations.</li><li>Customer confidence. Customer service standards allow the latter to feel confident in the company - no matter where the customer is, he will always easily recognize “his” company by brand features and can be absolutely sure that in a small town they will be served as qualitatively as in a million-plus city, because that the company is well aware of their work. So, such a company can be trusted.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Customer_Service.png","alias":"customer-service"},"347":{"id":347,"title":"Production Planning","description":" <span style=\"font-weight: bold; \">Production planning</span> is the planning of production and manufacturing modules in a company or industry. It utilizes the resource allocation of activities of employees, materials and production capacity, in order to serve different customers.<br />Different types of production methods, such as single item manufacturing, batch production, mass production, continuous production etc. have their own type of production planning. Production planning can be combined with production control into production planning and control, or it can be combined with <span style=\"font-weight: bold; \">enterprise resource planning (ERP)</span>. \r\nProduction planning can help in efficient manufacturing or setting up of a production site by facilitating required needs.A production plan is made periodically for a specific time period, called the <span style=\"font-weight: bold; \">planning horizon.</span>\r\nIn order to develop production plans, the <span style=\"font-weight: bold; \">production planner</span> or <span style=\"font-weight: bold; \">production planning department</span> needs to work closely together with the marketing department and sales department. They can provide sales forecasts, or a listing of customer orders.\r\n<span style=\"font-weight: bold; \">Production scheduling</span> is the process of syncing and planning the steps in the manufacturing process to ensure that production runs smoothly and customers receive what they ordered on schedule.\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Areas of production scheduling</span></p>\r\n<ul><li><span style=\"font-weight: bold;\">Procurement</span>: Production can't proceed if you don't have the materials necessary for manufacturing. Procurement scheduling is an art and a science that involves keeping enough on hand without carrying a bloated inventory. You can tighten procurement systems by using digital or manual spreadsheets to track inventory and by developing relationships with suppliers who can get you what you need consistently and quickly.</li><li><span style=\"font-weight: bold;\">Personnel</span>: Planning and scheduling employee time is critical to developing a successful production work flow plan. There should be enough workers on hand to finish projects within the promised time frame but not enough to bloat your payroll or create inefficiencies by crowding your work space. It helps to understand the strengths and weaknesses of each staff member so you can leverage employee skills and circumvent potential difficulties.</li><li><span style=\"font-weight: bold;\">Machinery</span>: Like your employees, your equipment has a limited number of capacity hours that should be scheduled thoughtfully. Machines should be well maintained according to a schedule that doesn't take them out of production any longer than necessary.</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Tools for Scheduling Production </span></p>\r\n<ul><li><span style=\"font-weight: bold;\">Software</span>: Once the logistics of your production schedule become complex enough to bog you down, there is a range of software options available to help you manage the details. Programs help you to set priorities, coordinate processes and manage staffing.</li><li><span style=\"font-weight: bold;\">Written documents</span>: If your production processes are relatively simple, you may be able to effectively create useful and meaningful lists so team members and managers have a clear idea of what needs to happen and in what order.&nbsp; Timelines and flow charts can help to provide useful visuals to help staff understand how processes interface.</li><li><span style=\"font-weight: bold;\">Custom spreadsheet</span>s: You can also design your own spreadsheets to plan and communicate work flow. Custom spreadsheets offer the advantage of being tailored specifically to your company and your processes. They pose the disadvantage of potentially being less robust or nimble than a software system designed by professionals drawing on a deeper and broader database of scheduling tools and knowledge.</li></ul>\r\n<p class=\"align-left\"><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What is production planning?</span></h1>\r\n<span style=\"font-weight: bold;\">Production planning</span> – a systematic approach, which helps to calculate and estimate goals and stages of manufacturing process during the constant changes of multiple factors. Some of these factors might include an increase of product range, introduction of new manufacturing equipment, changing inventory stock and others.<br /><br />For a manufacturers it is very important to be able to make calculations and estimates of these factors as precisely, as possible. As a result they want to be able to answer all of the following questions:\r\n<ul><li>What are we planning to produce?</li><li>What do we need for that?</li><li>What do we have?</li><li>What else is needed?</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the types of&nbsp; production planning software?</span></h1>\r\n<p class=\"align-left\">The development of technology has made production-planning process very easy to perform. While there are still manufacturing companies, utilizing pen and paper, when doing their MRP estimates, most manufacturing companies using one or the other type of software solution.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Spreadsheet based software </span>– Excel, Open Office or Google Documents. For example Microsoft Excel comes with a standard Microsoft Office package already preinstalled on every Windows PC, thus baring no additional expenses for business.</p>\r\n<p class=\"align-left\">In addition, Excel is a very easy tool to work with, it has a big user database worldwide, so any question that might occur will be answered.&nbsp; However, no matter how good of a tool Excel is, it has its limitations. One of these limitations is speed – the more different tables and individual files are being interlinked between each other, the slower is the performance of an Excel work file.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Custom made planning software </span>– this includes solutions done in-house. Companies that decide to go this route, most often than not have experience working with Excel or similar spreadsheet based software. By creating solution in-house manufacturer is thinking of increasing the productivity and reliability of its planning department.&nbsp; While idea of using some sort of software instead of a complex spreadsheet is a good one, creating a totally new planning software from scratch could be very challenging. <span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Specialized production planning software</span> – a professionally developed production planning software for small business offers the best of two worlds – it provides all the production planning features that a small business needs and unlike spreadsheet software it is fast and reliable.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is project management software?</span></h1>\r\nProject management software is a suite of tools that helps improve production teams’ efficiency. They usually come as cloud-based, multi-user platforms that host features such project planning and scheduling, collaboration, advanced reporting, and project budgeting, among many others. They are meant to ensure that all project stakeholders are constantly in the know and that every project is delivered on time.<br /> \r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What does project management software do?</span></h1>\r\n<p class=\"align-left\">Some of the best features revolve around the generation of repetitive and unique tasks and projects, team collaboration, project completion, proper tracking for the purposes of budgeting and due diligence, and effective documentation. But that’s par for the course for most applications in the market. </p>\r\n<ul><li><span style=\"font-weight: bold;\">Project tracking.</span> This is the most basic function of a project management software: tracking your projects. This includes being able to track who worked on which task last, the general overview of the entire project, identifying bottlenecks, and identifying performers.<span style=\"font-weight: bold;\"></span><span style=\"font-weight: bold;\"></span></li><li><span style=\"font-weight: bold;\">Easier collaboration.</span> It makes it easier for coworkers to check on the latest changes to a project, pick up where they left off, or pick up from where their colleagues left off.<span style=\"font-weight: bold;\"></span></li></ul>\r\n<ul><li><span style=\"font-weight: bold;\">Better communication. </span>Part of the collaborative effort involves better communication, and the best project management software should make person-to-person and department-to-department communication easier and more efficient.<span style=\"font-weight: bold;\"></span></li></ul>\r\n<ul><li><span style=\"font-weight: bold;\">Documentation. </span>Since tracking a project involves documenting the knowledge gained throughout the entire endeavor, proper documentation is key. This means your app should be able to help you and your team simplify the process of documenting changes, technology, project updates, and new intelligence.</li></ul>\r\n<ul><li><span style=\"font-weight: bold;\">Accurate dashboards for reporting. </span>This is an important purpose of productivity planner app and software. Accurate reporting is a key component of identifying your company’s KPI, and project management software should help you in generating the best reports for your business. </li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the factors to consider when getting a project management software?</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Task and project creation.</span> Most of the time, you’ll be using your project management software as a task calendar to create cyclical, templated projects. But once in a while, you’ll want to create unique tasks and projects for your company’s needs. The flexibility between creating unique tasks and projects and setting up templated ones is integral in ensuring that you are able to tackle projects of different shapes and sizes.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Simple and efficient reporting.</span> If you’re going to be working with a project management system, you’ll need accurate report creation powers. This feature is found in all of the best organiser apps in the market. And for good reason: when you’re working on a project that blew up in terms of man-hours and budget, you will want to be able to pinpoint just how much you spent on the project, and what caused the problem. A good reporting feature in a productivity calendar will go a long way in helping with this.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">File sharing options</span>. It’s always awesome whenever a project management solution offers decent storage space for all the files you’ll be sharing. But sometimes, having the option to use a third-party storage solution like Box or Dropbox can be helpful too, especially if you’re more familiar with another cloud storage provider.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Intuitive and clean UI. </span>A good user interface can make or break a good project management team. Sometimes, having an easy time using the application can be more important than what the application can do.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reliable support.</span> Who are you going to call when something breaks in your project management software? Knowing that you’re working with people who are willing and able to help you come up with a solution to your app’s issues is a treasure</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Production_Planning.png","alias":"production-planning"},"357":{"id":357,"title":"Procurement","description":" Procurement is the process of finding and agreeing to terms, and acquiring goods, services, or works from an external source, often via a tendering or competitive bidding process.\r\nProcurement generally involves making buying decisions under conditions of scarcity. If sound data is available, it is good practice to make use of economic analysis methods such as cost-benefit analysis or cost-utility analysis.\r\nProcurement is used to ensure the buyer receives goods, services, or works at the best possible price when aspects such as quality, quantity, time, and location are compared. Corporations and public bodies often define processes intended to promote fair and open competition for their business while minimizing risks such as exposure to fraud and collusion.\r\nAlmost all purchasing decisions include factors such as delivery and handling, marginal benefit, and price fluctuations.\r\nAn important distinction should be made between analyses without risk and those with risk. Where risk is involved, either in the costs or the benefits, the concept of best value should be employed.\r\nProcurement activities are also often split into two distinct categories, direct and indirect spend. Direct spend refers to the production-related procurement that encompasses all items that are part of finished products, such as raw material, components and parts. Direct procurement, which is the focus in supply chain management, directly affects the production process of manufacturing firms. In contrast, indirect procurement concerns non-production-related acquisition: obtaining &quot;operating resources&quot; which a company purchases to enable its operations. Indirect procurement comprises a wide variety of goods and services, from standardized items like office supplies and machine lubricants to complex and costly products and services like heavy equipment, consulting services, and outsourcing services.\r\nProcurement software (often labeled as e-procurement software) manages the purchasing processes electronically or via cloud computing.","materialsDescription":" <span style=\"font-weight: bold; \">What is Procurement?</span>\r\nProcurement is, quite simply, the act of acquiring goods and/or services through a tendering, or competitive bid, process. This is where the Buyer will release a ‘contract notice’ through an electronic portal (known as e-tendering, or e-procurement software) detailing:\r\n<ul><li>The contract title and description of goods/services required.</li><li>A Specification, and/or Scope of Works.</li><li>The approximate contract value/budget.</li><li>The length of delivery required.</li><li>The location of delivery.</li><li>Details surrounding the timetable for the tendering process, including the submission deadline, site visit dates, and clarification deadlines.</li><li>The tendering documents to be completed (such as SQ / PQQ documents, ITT documents, RFPs or RFQs).</li></ul>\r\nSuppliers (of goods and/or services) will then put together a tender response in line with the provided guidelines and submit them through the provided medium. The Buyer will then assess all of the responses against the evaluation criteria they have chosen and, ultimately, a supplier will be awarded the Contract.\r\n<span style=\"font-weight: bold; \">How is Procurement different from Purchasing?</span>\r\nThe distinction between Procurement and Purchasing can be confusing if you are new to the process, as it is common to hear the terms being used interchangeably. However, in this instance the difference between Procurement and Purchasing is this:\r\nProcurement is the umbrella term for the entire process of sourcing, selecting and acquiring goods or services, from conception to conclusion.\r\nPurchasing is just one small part of the procurement process (the acquisition) and does not cover the other stages, such as the creation of the specification of works, management of the procurement process, bidding/tendering, evaluation/vetting or agreement of terms.\r\n<span style=\"font-weight: bold; \">Why is Procurement Important?</span>\r\nProcurement is an important, democratic process (when done correctly!) which is especially important to businesses for the following reasons:\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">It can save you money.</span></span> The procurement process will allow you the best chance to find a supplier (or, suppliers) who most closely matches your needs and requirements, whilst offering the best value for money. Most often, Buyers will evaluate tenders through the MEAT method (Most Economically Advantageous Tender) which involves scoring the cost the supplier has provided, scoring their quality responses and then conflating the two scores to award an overall total mark. The Supplier with the best overall mark is, therefore, the provider of the Most Economically Advantageous Tender.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">It widens the scope of your options.</span></span> As well as allowing the Buyer to find a Supplier who will offer the best value for money, the Procurement process enables Buyers to receive tenders from potential Suppliers across the country, who may offer experience and added value that local Suppliers do not, or cannot. Essentially, the Procurement process levels the playing field and allows the Buyer a better opportunity to gauge the suitability of multiple Suppliers.\r\n<span style=\"font-weight: bold;\">How could Procurement benefit your business?</span>\r\nProcurement specialists are available to advise on specifics relevant to your particular industry and business, but broadly speaking there are several reasons why breaking into Procurement could revolutionize the way you source and acquire goods and services:\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">It streamlines the workload.</span></span> If you require a new Supplier to provide an ongoing service, let’s say for 3 years, then you want to be absolutely sure that you are getting the best possible Supplier, and that they will definitely meet all of your requirements. It would be a poor use of staffing resources to dedicate personnel to researching and contacting potential businesses, which could take an inordinate amount of time and still not result in finding a Supplier that meets your requirements. By going through the Procurement process, you can streamline that normally weighty task through following these simple steps:\r\n<ul><li>Identify the need (what service/goods does your business require?).</li><li>Authorize the decision to find a Supplier who can address this need.</li><li>Establish the parameters of the proposed contract (budget/value, duration, essential vs. desirable requirements, etc).</li><li>Create the tender documentation (including the Specification / Scope of Works, Supplier Questionnaire, Instructions to Tenderers, Pricing document, etc).</li><li>Publish the tender through the public Procurement Portal of your choosing.</li><li>Evaluate the tender submissions against your chosen criteria.</li><li>Award the contract to your chosen Supplier.</li></ul>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Ensures accountability.</span></span> When you release a detailed contract notice, with corresponding tender documents, that explicitly states your requirements and the standards that the potential Supplier needs to meet (such as minimum annual turnover, compliance with industry-specific standards and evidence of previous experience) companies can then be held fully accountable for ensuring that they meet these requirements before submitting their responses.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Prevent corruption.</span></span> By having Suppliers fill out a Supplier Questionnaire you can screen companies for information such as breaches of lawful, environmental or health and safety obligations. Additionally, you can request evidence (in the form of financial records) that they will not pose a financial risk to your operation and are capable of delivering the service. In order to pass the Supplier Questionnaire, Suppliers are required to self-certify that they meet all necessary requirements, and can be held fully accountable if this is not the case.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Procurement.png","alias":"procurement"},"359":{"id":359,"title":"Order Management","description":" Order management is the administration of business processes related to orders for goods or services. Order management is the order-to-cash sales process that sits at the heart of any goods-based B2C and B2B company. Put simply, it’s the end-to-end cycle of receiving and processing a customer order through to fulfillment. \r\nOrder management is not conducted in isolation; it relies upon almost every department in a company: from a customer service team to the warehouse staff, the accounting department through to delivery partners. When mastered effectively, order management ensures a business’s workflow runs smoothly by establishing efficient processes to keep it moving forward; maintaining customer satisfaction and protecting a company’s reputation.\r\nOrder management involves a series of interconnected touchpoints and stakeholders who work collaboratively together to enable customers to order the right products, for the right price and receive them at the right time. The order fulfillment system (as it is also known) not only secures that order-to-cash (O2C) processes run smoothly, but also gives businesses the opportunity to build customer profiles and keep track of inventory volume and sales records.\r\nWhen scaling your business, it’s important to automate and streamline this process — otherwise, you’ll eventually be overwhelmed by the sheer number of orders coming in. An ordering system gives you a one-stop shop to view and manage all customer orders in one place.\r\nSome systems offer a two-way sync that makes sure order information is passed between your order management system and your ecommerce platform while providing you with visibility into the entire process. This can help automate the flow of sales order information to every piece of the supply chain. That means you can track the entire journey of a customer order, from the “Buy” button to delivery — and even returns.\r\nOrder processing is the process or work flow from order placement to delivery. This is a key element of order fulfillment, where reliability and accuracy lead to customer satisfaction. Steps in order processing include picking, sorting, tracking and shipping. Order processing can range from manual (hand written on an order log sheet) to highly technological and data driven (through online orders and order processing software) depending on the operation.\r\nIn order to establish a fast-moving, cost-effective and accurate order management cycle, both B2C and B2B companies are choosing to use an integrated and responsive order management system (OMS). The OMS integrates directly with a business’s ERP and is set up to work alongside the human workforce in order to obtain the most productive and profitable order management cycle possible.\r\nAn integrated order management system may encompass these modules:\r\n<ul><li>Product information (descriptions, attributes, locations, quantities)</li><li>Inventory available to promise (ATP) and sourcing</li><li>Vendors, purchasing, and receiving</li><li>Marketing (catalogs, promotions, pricing)</li><li>Customers and prospects</li><li>Order entry and customer service (including returns and refunds)</li><li>Financial processing (credit cards, billing, payment on account)</li><li>Order processing (selection, printing, picking, packing, shipping) </li></ul>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What is OMS software?</span></h1>\r\nAn order management system is a software system that facilitates and manages the execution of trade orders. An order management system is any tool or platform that tracks sales, orders, inventory, and fulfillment as well as enables the people, processes, and partnerships necessary for products to find their way to the customers who bought them. \r\nAn order processing system software should provide one centralized place to manage orders from all sales channels. Centralizing this in one system is critical to delivering a superior customer experience by providing order status, on-time deliveries and meeting customer expectations for buy, fulfill and return anywhere. \r\nThe right solution gives you a foundation for consistent and seamless execution across all customer, financial, inventory and supply chain touch points that drives customer satisfaction, repeat business and long-term loyalty. Additionally, order management systems can improve sales visibility and reduce delays and back orders by giving you a single view of demand, inventory and supply.\r\nAn effective order management system software lets you seamlessly orchestrate the fulfillment of products and services across virtually all your customer touch points. Without a centralized order management system, realizing a comprehensive view of demand, transactions and customers across all channels and fulfillment locations can be extremely difficult.\r\nOrder management software equips you to think beyond the inventory on hand to focus on what's available to promise to your customers. It eliminates costly and rigid inventory segmentation across channels and business units with a single, real-time, consolidated view of inventory across the enterprise, from your suppliers and manufacturing facilities to your warehouse and stores.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How to choose the right OMS software?</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Define your system objectives and priorities of each.</span> By doing so and discussing with your internal stakeholders, you’ll clearly understand features that are “absolute requirements” vs. ones that are “nice to have.” Don’t forget to factor in scalability and future thinking.</li><li><span style=\"font-weight: bold;\">Draft a request for proposal (RFP)</span>. This will help your team get organized and both you and the vendor(s) understand the technical requirements and limitations of the system you’re hoping to implement. Don’t forget to include order volumes, number of SKUs, current vendor landscape, existing software, hardware, and networks, a timeline for the systems acquisition process, and details on training &amp; enablement.</li><li><span style=\"font-weight: bold;\">Research systems options</span>. It’s unlikely that you’ll find an ideal fit for your business with your first contact (but how amazing would that be), so compile a list of 4-6 vendors to evaluate and reach out to for demos or trails. </li><li><span style=\"font-weight: bold;\">Review trade-offs.</span> It’s unlikely you’ll find a vendor that is a 100% fit and your final selection will be based on a number of trade-off criteria. Feature &amp; function alone shouldn’t be your sole selection criteria as you’ll want to take into account the entirety of the business relationship you’re getting into.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How do your customers benefit from an online order management system?</span></h1>\r\nAn online ordering software doesn’t just benefit you, though. It also benefits your customers. The system will give them a quick, convenient, and 24/7 way to place orders without having to call or email your staff, or fill out old-fashioned Excel or Word order forms. They'll have instant, online updates on the status of their orders, and they’ll have greater confidence that their orders will arrive on-time and with the correct items. An online order management system also makes your company look more professional in the eyes of your customers.Here are three ways they benefit:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">They can place orders on their schedule.</span> Between managing employees, servicing customers, and marketing their business, most business owners are working on a very tight schedule. Taking the time to call or email your sales staff or meet with a sales rep can be challenging. Using an online product ordering system that allows customers to log on at their convenience and quickly choose the items they want to order goes a long way for customer service. If they place the same order on a regular basis, they can use a reorder feature which duplicates previous orders. The whole process takes a matter of seconds. So alleviate this challenge by implementing a system that allows your customers to place an order anytime.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">They can check their order status at any time.</span> One of the biggest challenges a business faces is managing their inventory. On one hand, they want to have enough inventory available to service their customers. On the other hand, they don’t want to have inventory piling up on their shelves. There’s a critical need to know with confidence when inventory will arrive.</li></ul>\r\n\r\n<ul><li> <span style=\"font-weight: bold;\">They have a higher probability of receiving the correct order in a timely manner. </span>Nothing will erode your customers' trust more than making errors on their shipments and invoices. If it happens once, that may be forgiven as a simple mistake. However, if it happens repeatedly, your customer is likely to start looking for alternative options. An online order management system with warehouse integration can send the order directly to your third party warehouse. This reduces the probability that an error will be made. The less people who handle the order information, the lower the likelihood for human error.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Order_Management.png","alias":"order-management"},"361":{"id":361,"title":"Financial Performance and Strategy Management Applications","description":" Strategic financial management means not only managing a company's finances but managing them with the intention to succeed—that is, to attain the company's goals and objectives and maximize shareholder value over time. However, before a company can manage itself strategically, it first needs to define its objectives precisely, identify and quantify its available and potential resources, and devise a specific plan to use its finances and other capital resources toward achieving its goals.\r\nStrategic financial management is about creating profit for the business and ensuring an acceptable return on investment (ROI). Financial management is accomplished through business financial plans, setting up financial controls, and financial decision making.","materialsDescription":" <span style=\"font-weight: bold;\">What is financial performance management?</span>\r\nAlso known as corporate performance management, financial performance management refers to the ways that a company manages and monitors financial results across an organization. The primary purpose of financial performance management is to compare actual results to budgets and forecasts and make adjustments accordingly. The result? Companies are better equipped to meet their business goals.\r\nVentana Research describes financial performance management as a specific set of capabilities that includes &quot;defining their company's key performance indicators, formulating strategic plans and forecasts, handling performance reporting, and increasing finance operational efficiency and execution company-wide.”\r\n<span style=\"font-weight: bold;\">What is financial performance management software?</span>\r\nFinancial performance management software, also known as corporate performance management software, streamlines financial management processes. This software connects budgeting, planning, close, consolidation, reporting, and disclosure to a single data source. It enables users to complete these tasks in one software system, as opposed to many separate systems.\r\nIn essence, financial performance management software consolidates information, formats it to meet compliance requirements, and provides automated tools that enable finance to create regulatory reports and disclosures. In addition to a central data repository and workflow tools, financial performance management software has features to create, manage, validate, and publish financial statements and reports. Best-in-class financial performance management software even has a robust suite of communication tools that foster collaboration and improve audit controls.\r\n<span style=\"font-weight: bold;\">What are the benefits of corporate performance management?</span>\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies become more agile when faced with unexpected business events.</span> With features like KPI dashboards, real-time data, and responsive plans that change as actuals do, CFOs and finance executives can understand what’s happening and take action faster.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies make better decisions.</span> CPM systems often have automated features like scenario modeling, rolling forecasts, and what-if scenarios analysis. Using these in combination with a single version of automated data, executives can better analyze performance, respond to change, and make more informed decisions.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies focus on analysis.</span> Using corporate performance software, users spend less time on manual tasks like data collection and data entry. Instead, they can focus their time on value-added activities like analyzing profitability, reducing costs, business partnering with executive decision-makers, and developing a strategy.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies interpret large amounts of data quickly.</span> CPM as we know it is evolving. Once CPM was purely financial management. Today, organizations are sitting on a treasure trove of information, that if adequately managed, could provide telling insights about the state of business and the direction decision-makers should take next. Modernized CPM solutions help financial users identify these underlying trends, unearth insights, and interpret large amounts of data quickly.\r\n<span style=\"font-weight: bold;\">Corporate performance management aligns the entire organization, from corporate to subsidiaries to divisions to LoBs, departments, and individual contributors all in a single solution.</span> CPM software aligns every part of the organization to a central data source, so collaborators make all decisions, create reports, and perform analysis with financial truth top of mind and with finance at the heart of every decision.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Financial_Performance_and_Strategy_Management_Applications.png","alias":"financial-performance-and-strategy-management-applications"},"363":{"id":363,"title":"Project and Portfolio Management","description":"<span style=\"font-weight: bold;\">Project Portfolio Management (PPM)</span> is the centralized management of the processes, methods, and technologies used by project managers and project management offices (PMOs) to analyze and collectively manage current or proposed projects based on numerous key characteristics. The objectives of PPM are to determine the optimal resource mix for delivery and to schedule activities to best achieve an organization’s operational and financial goals, while honouring constraints imposed by customers, strategic objectives, or external real-world factors. The International standard defines the framework of the Project Portfolio Management.\r\nPPM provides program and project managers in large, program/project-driven organizations with the capabilities needed to manage the time, resources, skills, and budgets necessary to accomplish all interrelated tasks. It provides a framework for issue resolution and risk mitigation, as well as the centralized visibility to help planning and scheduling teams to identify the fastest, cheapest, or most suitable approach to deliver projects and programs. Portfolio Managers define Key Performance Indicators and the strategy for their portfolio.\r\n<span style=\"font-style: italic;\">Pipeline Management.</span> Pipeline management involves steps to ensure that an adequate number of project proposals are not generated and not evaluated to determine whether (and how) a set of projects in the portfolio can be executed with finite development resources in a specified time. There are three major sub-components to pipeline management: ideation, work intake processes, and Phase-Gate reviews. Fundamental to pipeline management is the ability to align the decision-making process for estimating and selecting new capital investment projects with the strategic plan.\r\n<span style=\"font-style: italic;\">Resource Manager.</span> The focus on the efficient and effective deployment of an organization’s resources where and when they are needed. These can include financial resources, inventory, human resources, technical skills, production, and design. In addition to project-level resource allocation, users can also model ‘what-if’ resource scenarios, and extend this view across the portfolio.\r\n<span style=\"font-style: italic;\">Change Control.</span> The capture and prioritization of change requests that can include new requirements, features, functions, operational constraints, regulatory demands, and technical enhancements. PPM provides a central repository for these change requests and the ability to match available resources to evolving demand within the financial and operational constraints of individual projects.\r\n<span style=\"font-style: italic;\">Financial Management.</span> With PPM, the Office of Finance can improve their accuracy for estimating and managing the financial resources of a project or group of projects. In addition, the value of projects can be demonstrated in relation to the strategic objectives and priorities of the organization through financial controls and to assess progress through earned value and other project financial techniques.\r\n<span style=\"font-style: italic;\">Risk Management.</span> An analysis of the risk sensitivities residing within each project, as the basis for determining confidence levels across the portfolio. The integration of cost and schedule risk management with techniques for determining contingency and risk response plans, enable organizations to gain an objective view of project uncertainties.","materialsDescription":" <span style=\"font-weight: bold;\">What’s the difference between Project Management and Project Portfolio Management?</span>\r\nProject management is focused on an individual project, making sure it achieves its objectives and adheres to cost schedule baselines and performance standards. Project portfolio management, on the other hand, takes into consideration all the projects within a portfolio. The primary objective here is to select and maintain the appropriate mix of projects and to assess the costs, risks, and returns of running these projects in relation to how they match with organizational goals. Simply put, project management is about doing the project right, project portfolio management is about doing the right projects.\r\n<span style=\"font-weight: bold;\">What Problems Can Project Portfolio Management Address?</span>\r\nProject Portfolio Management helps companies avoid project overload and work on projects that are not aligned with the ultimate vision. In other words, project portfolio management helps companies to work towards their goals without getting sidetracked by too many shiny pennies (ie. projects that appear to be enticing but actually drain their resources for little return).\r\n<span style=\"font-weight: bold;\">How does Project Portfolio Management help with new product development?</span>\r\nProject Portfolio Management supports companies in assessing, evaluating and ranking new product ideas before they become projects, so that time, money and human resources can be spent working on projects that support strategic objectives. This becomes increasingly important and relevant for companies that receive dozens if not hundreds of project proposals.\r\n<span style=\"font-weight: bold;\">What are the key elements of successful portfolio management?</span>\r\nGoals, objectives, governance, approval processes and monitoring portfolio performance.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Project_and_Portfolio_Management.png","alias":"project-and-portfolio-management"},"371":{"id":371,"title":"Compensation Management","description":" Compensation management is a critical part of talent management and employee retention. It uses financial and nonmonetary benefits to attract recruits, reduce turnover, spur performance and boost employee engagement. It is responsible for ensuring that salary and bonuses remain competitive and benefit programs change with the needs of the workforce. The people in this role not only work with data but are also keen to understand the complexity of benefits administration.\r\nCompensation management software is standard in human capital management software suites. It is used to budget employee salaries and provides information about how salary changes with a job role. Although HR has charge of compensation management systems, it can be accessed by managers in a firm.\r\nThe software is typically configured to give supervisors a departmental view of the employee data they need to make salary offers, the issue raises and grant bonuses. An employee's performance management data may be displayed along with compensation information.\r\nEnsuring that salaries are competitive is a major benefit of compensation management systems. Compensation data that's in tune with the market gives hiring managers critical data they need when making an offer to a candidate. This applies as well to raises and bonuses to the incumbent workforce. Employees today have opportunities to find out about their peers' salaries and benefits. A good compensation management system is alert to the market, and this can help motivate employees and reduce turnover.\r\nCompensation management requires the use of external data. Managers gather salary market data by industry, company size, job role and geography. They can use government data, information from publicly available sites that gather user reported salary data, as well as purchase data from third-party firms that conduct ongoing surveys of salary and benefits.","materialsDescription":" <span style=\"font-weight: bold; \">Why is Compensation Management so important?</span>\r\n<ol><li>Compensation management makes a company vigilant. It drives managers to be on the lookout for star performers who must be given rewards for their efforts, which ultimately decreases the risk of losing a valuable employee.</li><li>It is positive reinforcement. Yes, money doesn’t make the world go round and if line managers are not friendly, helpful and supportive retention is difficult. But cash prizes and consistent monetary perks in conjunction with a great work environment allow companies to grow by leaps and bounds through motivated, hard-working employees.</li><li>Compensation management enhances the company’s reputation. When workers are satisfied with their monetary and intangible rewards, they attract better prospects for vacant positions, bringing new, fresh talent to the organization.</li></ol>\r\n<span style=\"font-weight: bold;\">Benefits of Compensation Management for your Organization</span>\r\n<ul><li>One of the most significant benefits associated with compensation management is that it helps the organization achieve employee satisfaction. A happy employee will be more productive while contributing to the overall profit of the business. This makes employees realize that they are getting equal returns for the time and effort they are dedicating to the organization. The practice of compensation management exerts a positive impact on the employees by influencing them to perform better and increasing their overall efficiency.</li><li>This stabilizes the labor turnover rate as employees get compensated for their work at a competitive market rate.&nbsp; They do not feel the need of leaving the organization. It can then be concluded that compensation management helps to increase the loyalty of the employees towards the organization.</li><li>Compensation management is an important aspect of the job evaluation process. It augments the whole process by setting up standards for the company that are realistic as well as achievable, as far as the compensation practices of the organization are concerned.</li><li>It is a practice which helps to improve the relationship of the company with the labor union, as it allows the compliance of different labor laws and acts. If the organization is following the compensation practices same as that of the market, there will be no dispute to settle between them and the labor union.</li><li>It helps the professional growth of employees, as their efficiency increases, when there is a reward present for achieving a certain level of production. This also means that the deserving employees are fairly compensated for the efforts they are putting into their work, thus helping the organization to retain the best talent.</li><li>Compensation Management is the practice that if followed properly, will turn the organization into a hub of talent. This means that more human capital will get attracted to the company when they will view the compensation package that it will be offering. Also, the organization must keep in mind that monetary rewards are not something that only derives the motivation of the workforce. The overall compensation package must also include the non-monetary rewards, where the employees should be appreciated for the effort they are putting in their work. Therefore, the organization must ensure that its compensation package is based on monetary as well as non-monetary rewards.</li></ul>\r\n<span style=\"font-weight: bold;\">How to Manage Compensation</span>\r\nVery small businesses may use multiple spreadsheets to track and calculate different aspects of their employees’ compensation. This isn’t an efficient system, but when you only have a few employees, it may suit your needs. However, as your business grows and you hire more staff, your old spreadsheets just won’t do the job anymore.\r\nSpreadsheets take a lot of time to update. For a growing workforce, they can become unmanageable. When employee data is spread between multiple sheets, finding and tracking information is time-consuming and you could misplace important data.\r\nIn some cases, the compensation data that gets misplaced can have serious, negative impacts on your business. For example, if your new employee is mistakenly not added to your benefits plan and then they become seriously injured, they won’t have any coverage. This is devastating for the affected employee and can damage morale for the rest of the team.\r\nThis is why businesses turn to compensation management software as they grow. With this software, all the information your HR department needs are in one place. Since the information is in one place, you can quickly and efficiently analyze your employees’ compensation and make any necessary changes.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Compensation_Management.png","alias":"compensation-management"},"373":{"id":373,"title":"Workforce Management","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Workforce_Management.png","alias":"workforce-management"},"385":{"id":385,"title":"Model-Driven Application Platforms","description":"A model-driven application is a software application that the functions or behaviors are based on, or in control of, some evolutionary applied models of the target things to the application. The applied models are served as a part of the application system in which it can be changed at runtime. The target things are what the application deals with, such as the objects and affairs in business for a business application. Follows the definition of application in TOGAF, a model-driven business application could be described as an IT system that supports business functions and services running on the models of the (things in) business.\r\nThe ideal of the architecture for a model-driven application was first put forward by Tong-Ying Yu on the Enterprise Engineering Forum in 1999, which have been studied and spread through some internet media for a long time. It had influence on the field of enterprise application development in China; there were successful cases of commercial development of enterprise/business applications in the architectural style of a model-driven application. Gartner Group carried out some studies into the subject in 2008; they defined the model-driven packaged applications as &quot;enterprise applications that have explicit metadata-driven models of the supported processes, data and relationships, and that generate runtime components through metadata models, either dynamically interpreted or compiled, rather than hardcoded.&quot; The model-driven application architecture is one of few technology trends to driven the next generation of application modernization, that claimed by some industrial researchers in 2012.","materialsDescription":" <span style=\"font-weight: bold; \">What is Model-driven development?</span>\r\nModel-driven development (MDD) is a format to write and implement software quickly, effectively and at minimum cost. The methodology is also known as model-driven software development (MDSD), model-driven engineering (MDE) and model-driven architecture (MDA).\r\nThe MDD approach focuses on the construction of a software model. The model is a diagram that specifies how the software system should work before the code is generated. Once the software is created, it can be tested using model-based testing (MBT) and then deployed.\r\n<span style=\"font-weight: bold; \">What are the benefits of model-driven development?</span>\r\nThe MDD approach provides advantages in productivity over other development methods because the model simplifies the engineering process. It represents the intended behaviors or actions of a software product before coding begins.\r\nThe individuals and teams that work on the software construct models collaboratively. Communication between developers and a product manager, for example, provides clear definitions of what the software is and how it works. Tests, rebuilds and redeployments can be faster when developing multiple applications with MDD than with traditional development.\r\n<span style=\"font-weight: bold; \">What are the core concepts of model-driven development?</span>\r\nModel-driven development is more in-depth than just having a model of the software in development, which makes it different from model-based development. Abstraction and automation are key concepts of MDD. Abstraction means to organize complex software systems. In MDD, complex software gets abstracted, which then extracts the easy-to-define code.\r\nOnce developers transform the abstraction, a working version of the software model gets automated. This automation stage uses a domain-specific language (DSL), such as HTML, and scripting languages, like ColdFusion, which can integrate other programming languages and services -- .NET, C++, FTP and more -- for use in websites. DSL is a language specialized to an application domain. A model is written in a DSL language and is utilized for transformation in coding language from the model to working software.\r\nAgile software development methods are often paired with MDD. The Agile development approach enables short sprints where the project scope can change. Agile model-driven development (AMDD) establishes short development iterations, while changes can be redesigned and shown on the model. In AMDD, design efforts are split between modeling in both sprints and coding.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Model_Driven_Application_Platforms.png","alias":"model-driven-application-platforms"},"401":{"id":401,"title":"Service-Oriented Architecture and Web Services","description":" Service-oriented architecture (SOA) is a style of software design where services are provided to the other components by application components, through a communication protocol over a network. An SOA service is a discrete unit of functionality that can be accessed remotely and acted upon and updated independently, such as retrieving a credit card statement online. SOA is also intended to be independent of vendors, products and technologies.\r\nA service has four properties according to one of many definitions of SOA:\r\n<ul><li>It logically represents a business activity with a specified outcome.</li><li>It is self-contained.</li><li>It is a black box for its consumers, meaning the consumer does not have to be aware of the service's inner workings.</li><li>It may consist of other underlying services.</li></ul>\r\nDifferent services can be used in conjunction to provide the functionality of a large software application,[4] a principle SOA shares with modular programming. Service-oriented architecture integrates distributed, separately maintained and deployed software components. It is enabled by technologies and standards that facilitate components' communication and cooperation over a network, especially over an IP network.\r\nSOA is related to the idea of an application programming interface (API), an interface or communication protocol between different parts of a computer program intended to simplify the implementation and maintenance of software. An API can be thought of as the service, and the SOA the architecture that allows the service to operate.","materialsDescription":" <span style=\"font-weight: bold;\">What is Service-Oriented Architecture?</span>\r\nService-oriented architecture (SOA) is a software architecture style that supports and distributes application components that incorporates discovery, data mapping, security and more. Service-oriented architecture has two main functions:\r\n<ol><li>Create an architectural model that defines goals of applications and methods that will help achieve those goals.</li><li>Define implementations specifications linked through WSDL (Web Services Description Language) and SOAP (Simple Object Access Protocol) specifications.</li></ol>\r\nService-oriented architecture principles are made up of nine main elements:\r\n<ol><li>Standardized Service Contract where services are defined making it easier for client applications to understand the purpose of the service.</li><li>Loose Coupling is a way to interconnecting components within the system or network so that the components can depend on one another to the least extent acceptable. When a service functionality or setting changes there is no downtime or breakage of the application running.</li><li>Service Abstraction hides the logic behind what the application is doing. It only relays to the client application what it is doing, not how it executes the action.</li><li>Service Reusability divides the services with the intent of reusing as much as possible to avoid spending resources on building the same code and configurations.</li><li>Service Autonomy ensures the logic of a task or a request is completed within the code.</li><li>Service Statelessness whereby services do not withhold information from one state to another in the client application.</li><li>Service Discoverability allows services to be discovered via a service registry.</li><li>Service Composability breaks down larger problems into smaller elements, segmenting the service into modules, making it more manageable.</li><li>Service Interoperability governs the use of standards (e.g. XML) to ensure larger usability and compatibility.</li></ol>\r\n<span style=\"font-weight: bold;\">How Does Service-Oriented Architecture Work?</span>\r\nA service-oriented architecture (SOA) works as a components provider of application services to other components over a network. Service-oriented architecture makes it easier for software components to work with each other over multiple networks.\r\nA service-oriented architecture is implemented with web services (based on WSDL and SOAP), to be more accessible over standard internet protocols that are on independent platforms and programming languages.\r\nService-oriented architecture has 3 major objectives all of which focus on parts of the application cycle:\r\n<ol><li>Structure process and software components as services – making it easier for software developers to create applications in a consistent way.</li><li>Provide a way to publish available services (functionality and input/output requirements) – allowing developers to easily incorporate them into applications.</li><li>Control the usage of these services for security purposes – mainly around the components within the architecture, and securing the connections between those components.</li></ol>\r\nMicroservices architecture software is largely an updated implementation of service-oriented architecture (SOA). The software components are created as services to be used via APIs ensuring security and best practices, just as in traditional service-oriented architectures.\r\n<span style=\"font-weight: bold;\">What are the benefits of Service-Oriented Architecture?</span>\r\nThe main benefits of service-oriented architecture solutions are:\r\n<ul><li>Extensibility – easily able to expand or add to it.</li><li>Reusability – opportunity to reuse multi-purpose logic.</li><li>Maintainability – the ability to keep it up to date without having to remake and build the architecture again with the same configurations.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Service_Oriented_Architecture_and_Web_Services.png","alias":"service-oriented-architecture-and-web-services"},"407":{"id":407,"title":"Communities","description":" An online community, also called an internet community or web community, is a virtual community whose members interact with each other primarily via the Internet. For many, online communities may feel like home, consisting of a &quot;family of invisible friends&quot;. Those who wish to be a part of an online community usually have to become a member via a specific site and thereby gain access to specific content or links. An online community can act as an information system where members can post, comment on discussions, give advice or collaborate. Commonly, people communicate through social networking sites, chat rooms, forums, e-mail lists and discussion boards. People may also join online communities through video games, blogs and virtual worlds. The rise in popularity of Web 2.0 websites has allowed for easier real-time communication and ability to connect to others as well as producing new ways for information to be exchanged.\r\nThe idea of a community is not a new concept. On the telephone, in ham radio and in the online world, social interactions no longer have to be based on proximity; instead they can literally be with anyone anywhere. The study of communities has had to adapt along with the new technologies. Many researchers have used ethnography to attempt to understand what people do in online spaces, how they express themselves, what motivates them, how they govern themselves, what attracts them, and why some people prefer to observe rather than participate. Online communities can congregate around a shared interest and can be spread across multiple websites.\r\nSome signs of community are:\r\n<ul><li>Content: articles, information, and news about a topic of interest to a group of people.</li><li>Forums or newsgroups and email: so that community members can communicate in delayed fashion.</li><li>Chat and instant messaging: so that community members can communicate more immediately.</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">What are Community Platforms?</span>\r\nCommunity Platforms manage the process of creating and maintaining a space for productive discussion among community members. Members can share their thoughts, ideas, and concerns. This process is sometimes referred to as &quot;community engagement.&quot;\r\n<span style=\"font-weight: bold;\">Key Use Cases for Community Platforms</span>\r\n<ul><li>Support community for self-help and peer or expert advice</li><li>Ideation</li><li>Private social networking</li><li>Gauge customer satisfaction</li><li>Identify customer advocates</li><li>Increase customer/employee engagement</li><li>Distribute community news and updates</li><li>Generate content with programs like community blogging</li></ul>\r\nMature communities deliver business value in a variety of ways. They increase engagement, address support issues and pain points, measure satisfaction, and build stronger relationships. Platforms may support external communities, internal communities, or both. These benefits apply to both customer and employee communities.\r\nThere are different types of community platforms, including open source options for community managers who want to develop their own platform. Some SMB-focused community platforms focus on one aspect of community, like Q&amp;A, ideation, or link sharing. Enterprise-grade community platforms are more feature-rich. They might include complex, hierarchal capabilities like multi-tiered advocacy programs with moderator permissions.\r\n<span style=\"font-weight: bold;\">Factors to Consider When Selecting a Community Platform</span>\r\nIt is important to consider whether membership will be explicit and exclusive so that the community is open to registered members only.\r\nIn order to determine how employees or customers are likely to engage with a community platform, some community managers set up a free community platform or private social network group to run a testing phase.\r\n<span style=\"font-weight: bold;\">Community Platforms vs. Help Desk Software, CMS, and Collaboration Tools</span>\r\nCommunity management tools have some overlap with help desk software, which often includes community features like Q&amp;A for self-help. Some community platforms integrate with help desk systems.\r\nThere is also overlap with content management systems (CMS), especially in heavily moderated external communities, where posts/articles by advocates and experts might be promoted and shared elsewhere.\r\nSome community platforms, especially for internal communities, may overlap with collaboration tools as well. Collaboration tools tend to be more focused on one-on-one interactions between users, and on getting projects done (via file sharing, etc.). Community interactions are more often one-to-many and focused on help, general engagement, feedback, and ideation.\r\n<span style=\"font-weight: bold;\">Gamification</span>\r\nGamification is a strategy in which points, rules, and competition are used to increase engagement. Some community platforms use game dynamics to incentivize and reward member participation.\r\n<span style=\"font-weight: bold;\">Community Moderation</span>\r\nModeration is a system for controlling potential abuse of the community platform. Moderation is important because fear of defamation is one of the biggest obstacles to creating an external community. For some companies promoting the voice of the customer feels risky.\r\nThere are two approaches to moderation: curating users (like restricting membership or blocking/reporting certain members) or curating content.\r\nMost community platforms allow administrators to act as moderators. Some have more advanced hierarchical systems for moderation. These allow administrators to grant certain members moderator permissions.\r\nContent curation includes restricting content access, removing content, editing content, or responding to content. This is often a top-down reaction to member contributions. It can also involve broader community participation such as voting on, rating and reporting content.\r\n<span style=\"font-weight: bold;\">Pricing Information</span>\r\nThere are many providers of collaboration software spanning a wide range of capabilities from very inexpensive products designed for small teams, to highly sophisticated enterprise products. Enterprise-level systems cost in the region of $100 per user per month, with price breaks for high numbers of users.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Communities.png","alias":"communities"},"409":{"id":409,"title":"Content Collaboration","description":" <span style=\"font-weight: bold; \">Content collaboration</span> software makes it easy for your users to securely create, access, share and manage business content.\r\nThe content collaboration platform (CCP) market covers a range of products and services that enable content productivity and collaboration. CCPs are aimed at individuals and teams, inside or outside an organization. Additionally, CCPs increasingly support lightweight content management and workflow use cases. <span style=\"font-weight: bold;\">Core user functionalities include: </span>\r\n<ul><li>Mobile access to content repositories.</li><li> File synchronization across devices and cloud repositories.</li><li>File sharing with people and applications, inside or outside an organization. </li><li>Team collaboration, with dedicated folders.</li><li>A content repository. This can be cloud based collaboration software or on-premises program, native to the CCP platform or based on other file servers or repositories.</li></ul>\r\nCommon <span style=\"font-weight: bold;\">features </span>of collaboration software include messaging, audio and video conferencing, task management, document management, calendars, and time tracking.\r\nFrom employees and decision-makers to partners, vendors, regulators and customers, your users benefit from easy, secure access to valuable business content. Rather than keeping files locked up in silos, content collaboration software enables information to flow safely and freely within your organization and across your firewall to external contacts.\r\nSecuring those documents is the challenge. Unless your content collaboration software maintains the highest standards of performance, security, auditing and reliability, cross-enterprise document sharing may lead to inadvertent data leaks or malicious security breaches.","materialsDescription":"<h1 class=\"align-center\">Types of collaboration software tools</h1>\r\nGenerally, collaboration software can be divided into synchronous (or real-time) and asynchronous. Using synchronous software, teammates can work together at the same time, for example with apps that allow several users to edit the same document in real time. Asynchronous software enables users to work on the same task at different times.\r\nBased on their key features, collaboration software can be classified into:\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Communication software</span></p>\r\nTo solve communication problems, communication software offers chat and audio or video collaboration platform so people can communicate within teams without having to travel. As a result, communication software saves time, helps solve problems faster, and allows remote teams to connect, which otherwise would be difficult and time-consuming.\r\n<span style=\"font-weight: bold; \">Key features include:</span>\r\n<ul><li>Chat and messaging to enable real-time text conversations using direct messages or group chats</li><li>Audio and video conferencing to let people make calls and hold meetings regardless of their location</li><li>Discussion threads to allow users to reply to one particular message in a group chat or channel without distracting other teammate</li><li>File sharing or file collaboration software to make it fast and easy to upload and send files</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Task management software</span></p>\r\nTask management is an important part of collaboration. Teams use task management software to prioritize and track tasks, which helps to keep track of deadlines. To make collaboration more transparent and effective, task management software often provides boards, timelines, and calendars.\r\n<span style=\"font-weight: bold; \">Key features include:</span>\r\n<ul><li>Boards to create and manage tasks</li><li>Task assignment to appoint people to a task</li><li>Task prioritization to move tasks and set the project schedule</li><li>Planning and scheduling to create plans and meet deadlines using timelines and calendars</li><li>File management to attach and arrange file</li></ul>\r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">Document and content management software</span></p>\r\nDocument and content management software allows users to store, share, and work together on different files. Most of these tools track history of changes that different users make. Some collaboration apps and platforms also have features like chat and video conferencing, allowing users to collaborate on a document and communicate at the same time.\r\n<span style=\"font-weight: bold; \">Key features include:</span>\r\n<ul><li>Document and content management to store and track documents and other files</li><li>Cooperative writing to let several people write content together</li><li>Synchronous editing to let several people edit the same document at the same time and see changes in real time</li><li> Ready-made templates to create documents faster</li></ul>\r\n<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Content_Collaboration.png","alias":"content-collaboration"},"421":{"id":421,"title":"Digital Commerce Applications","description":"E-commerce is the activity of buying or selling products on online services or over the Internet. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.\r\nModern electronic commerce typically uses the World Wide Web for at least one part of the transaction's life cycle although it may also use other technologies such as e-mail. Typical e-commerce transactions include the purchase of online books (such as Amazon) and music purchases (music download in the form of digital distribution such as iTunes Store), and to a less extent, customized/personalized online liquor store inventory services. There are three areas of e-commerce: online retailing, electric markets, and online auctions. E-commerce is supported by electronic business.\r\nE-commerce businesses may also employ some or all of the followings:\r\n<ul><li>Online shopping for retail sales direct to consumers via Web sites and mobile apps, and conversational commerce via live chat, chatbots, and voice assistants;</li><li>Providing or participating in online marketplaces, which process third-party business-to-consumer or consumer-to-consumer sales;</li><li>Business-to-business buying and selling;</li><li>Gathering and using demographic data through web contacts and social media;</li><li>Business-to-business (B2B) electronic data interchange;</li><li>Marketing to prospective and established customers by e-mail or fax (for example, with newsletters);</li><li>Engaging in pre-retail for launching new products and services;</li><li>Online financial exchanges for currency exchanges or trading purposes.</li></ul>","materialsDescription":" <span style=\"font-weight: bold; \">5 Reasons Why E-commerce Is So Important For Your Business</span>\r\nFrom startups to small businesses right through to huge brands, there are a huge number of companies that can benefit from their own e-commerce website, where they can sell their own products or services. In today's competitive and convenience-focused society, no longer do consumers want to venture to the high street in order to buy items, instead, consumers want to shop from their own homes, making e-commerce a flexible solution for both businesses and buyers.\r\nIf you’re still on the fence about launching an e-commerce store then look no further, here are the top 5 reasons e-commerce is so important for your business and just how you can benefit from moving online this year!\r\n<span style=\"font-weight: bold; \">Can Broaden Your Brand</span>\r\nE-commerce is an ideal way you can take your brand from a traditional brick and mortar store to an innovative, well-loved brand. By offering great products 24 hours a day along with online customer service, blogs and social media, no longer is your business one singular store, with an online presence your business can be the home of your products and the general home of your business, allowing you to fully expand your product ranges without having to worry about moving locations or worrying about not being able to expand your business.\r\n<span style=\"font-weight: bold; \">It’s More Convenient</span>\r\nAn online store is available all day, every day meaning your customers can visit your store at all times, no matter what their schedule might be. These days people don’t always have the time to physically go shopping, instead more and more people are choosing to shop online to find the items they want or need and if your business can offer this for your customers there’s no you shouldn't appeal to a wider range of customers all looking for a convenient and flexible experience.\r\n<span style=\"font-weight: bold; \">Increase Your Reach</span>\r\nDue to the internet’s accessibility, millions of people across the world can view your website at any time, meaning that for those looking to expand their businesses and reach out to a larger audience, you have many more opportunities to do so. Compare the number of people you can reach through a website to the amount you can reach through a high street store or local advertising, there’s no reason you shouldn’t look at taking your business online if you’re looking to improve your reach.\r\n<span style=\"font-weight: bold; \">Gives You Marketing Opportunities</span>\r\nYour website is one of the best marketing tools your business has, not only can the use of SEO when building your site lead to more chances of your business getting found in search engines, but a huge number of marketing techniques can also work alongside your website, including pay per click advertising, your social media marketing, and your email marketing, all of which can include links back to your website.\r\n<span style=\"font-weight: bold; \">Scalable</span>\r\nAs your business grows it’s very likely you’ll want to grow your product range and your target audience, as well as develop your business for customer requirements and consumer demand. An e-commerce site lets you scale your business accordingly, allowing you to add more lines, add more payment options and even grow when you choose to ship to, without having to worry about changing your location or moving to larger premises as you might with a brick and mortar store.\r\nE-commerce offers the business a whole range of opportunities, from marketing opportunities to increase your products ranges to generating more sales and with an optimized and well-developed website, you can not only achieve these goals but also offer your customers around the clock, convenient service, that can boost your business.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Digital_Commerce_Applications.png","alias":"digital-commerce-applications"},"492":{"id":492,"title":"Enterprise Service Bus Middleware","description":" An enterprise service bus (ESB) implements a communication system between mutually interacting software applications in a service-oriented architecture (SOA). It represents a software architecture for distributed computing, and is a special variant of the more general client-server model, wherein any application may behave as server or client. ESB promotes agility and flexibility with regard to high-level protocol communication between applications. Its primary use is in enterprise application integration (EAI) of heterogeneous and complex service landscapes.\r\nThe concept of the enterprise service bus is analogous to the bus concept found in computer hardware architecture combined with the modular and concurrent design of high-performance computer operating systems. The motivation for the development of the architecture was to find a standard, structured, and general purpose concept for describing implementation of loosely coupled software components (called services) that are expected to be independently deployed, running, heterogeneous, and disparate within a network. ESB is also a common implementation pattern for service-oriented architecture, including the intrinsically adopted network design of the World Wide Web.\r\nNo global standards exist for enterprise service bus concepts or implementations. Most providers of message-oriented middleware have adopted the enterprise service bus concept as de facto standard for a service-oriented architecture. The implementations of ESB use event-driven and standards-based message-oriented middleware in combination with message queues as technology frameworks. However, some software manufacturers relabel existing middleware and communication solutions as ESB without adopting the crucial aspect of a bus concept.\r\nThe ESB is implemented in software that operates between the business applications, and enables communication among them. Ideally, the ESB should be able to replace all direct contact with the applications on the bus, so that all communication takes place via the ESB. To achieve this objective, the ESB must encapsulate the functionality offered by its component applications in a meaningful way. This typically occurs through the use of an enterprise message model. The message model defines a standard set of messages that the ESB transmits and receives. When the ESB receives a message, it routes the message to the appropriate application. Often, because that application evolved without the same message model, the ESB has to transform the message into a format that the application can interpret. A software adapter fulfills the task of effecting these transformations, analogously to a physical adapter.\r\nESBs rely on accurately constructing the enterprise message model and properly designing the functionality offered by applications. If the message model does not completely encapsulate the application functionality, then other applications that desire that functionality may have to bypass the bus, and invoke the mismatched applications directly. Doing so violates the principles of the ESB model, and negates many of the advantages of using this architecture.\r\nThe beauty of the ESB lies in its platform-agnostic nature and the ability to integrate with anything at any condition. It is important that Application Lifecycle Management vendors truly apply all the ESB capabilities in their integration products while adopting SOA. Therefore, the challenges and opportunities for EAI vendors are to provide an integration solution that is low-cost, easily configurable, intuitive, user-friendly, and open to any tools customers choose.","materialsDescription":" <span style=\"font-weight: bold;\">What is an Enterprise Service Bus (ESB)?</span>\r\nAn Enterprise Service Bus (ESB) is a type of software platform known as middleware, which works behind the scenes to aid application-to-application communication. Think of an ESB as a “bus” that picks up information from one system and delivers it to another.\r\nThe term ESB first appeared in 2002, but the technology continues to evolve, driven by the need for ever-emerging internet applications to communicate and interact with one another.\r\n<span style=\"font-weight: bold;\">Why would I want an ESB?</span>\r\nImagine that there are two systems in an organization that needs to exchange data. The technical teams that represent each system plan and implement a solution that allows these systems to communicate. A year or two later, the organization deploys several more systems that need to interact with each other as well as the existing two systems. How can all teams develop and reach an agreement on the best solution?\r\nIt becomes very complicated to manage and maintain one solution as an organization’s IT systems expand. With just 10 systems, there could be 100 different interfaces and scores of disparate technical requirements.\r\nAn ESB provides a secure, scalable and cost-effective infrastructure that enables real-time data exchange among many systems. Data from one system, known as a service provider, can be put on the enterprise service bus as a message, which is sent immediately to a service consumer of the data. If a new system wants to consume this same data, all it has to do is plug into the bus in the same manner.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Enterprise_Service_Bus_Middleware.png","alias":"enterprise-service-bus-middleware"},"789":{"id":789,"title":"IaaS - storage","description":"IaaS is an abbreviation that stands for Infrastructure as a Service (“infrastructure as a service”). This model provides for a cloud provider to provide the client with the necessary amount of computing resources - virtual servers, remote workstations, data warehouses, with or without the provision of software - and software deployment within the infrastructure remains the client's prerogative. In essence, IaaS is an alternative to renting physical servers, racks in the data center, operating systems; instead, the necessary resources are purchased with the ability to quickly scale them if necessary. In many cases, this model may be more profitable than the traditional purchase and installation of equipment, here are just a few examples:\r\n<ul><li>if the need for computing resources is not constant and can vary greatly depending on the period, and there is no desire to overpay for unused capacity;</li><li>when a company is just starting its way on the market and does not have working capital in order to buy all the necessary infrastructure - a frequent option among startups;</li><li>there is a rapid growth in business, and the network infrastructure must keep pace with it;</li><li>if you need to reduce the cost of purchasing and maintaining equipment;</li><li>when a new direction is launched, and it is necessary to test it without investing significant funds in resources.</li></ul>\r\nIaaS can be organized on the basis of a public or private cloud, as well as by combining two approaches - the so-called. “Hybrid cloud”, created using the appropriate software.","materialsDescription":" IaaS or Infrastructure as a service translated into Russian as “Infrastructure as a service”.\r\n&quot;Infrastructure&quot; in the case of IaaS, it can be virtual servers and networks, data warehouses, operating systems.\r\n“As a service” means that the cloud infrastructure components listed above are provided to you as a connected service.\r\nIaaS is a cloud infrastructure utilization model in which the computing power is provided to the client for independent management.\r\n<span style=\"font-weight: bold;\">What is the difference from PaaS and SaaS?</span>\r\nFrequently asked questions, what distinguishes IaaS, PaaS, SaaS from each other? What is the difference? Answering all questions, you decide to leave in the area of ​​responsibility of its IT specialists. It requires only time and financial costs for your business.\r\n<span style=\"font-weight: bold;\">Who is responsible for what?</span>\r\nIn the case of using IaaS models, a company can independently use resources: install and run software, exercise control over systems, applications, and virtual storage systems.\r\nFor example, networks, servers, servers and servers. The IaaS service provider manages its own software and operating system, middleware and applications, is responsible for the infrastructure during the purchase, installation and configuration.\r\n<span style=\"font-weight: bold;\">Why do companies choose IaaS?</span>\r\nScaling capabilities. All users have access to resources, and you must use all the resources you need.\r\nCost savings. As a rule, the use of cloud services costs the company less than buying its own infrastructure.\r\nMobility. Ability to work with conventional applications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS_storage.png","alias":"iaas-storage"},"820":{"id":820,"title":"Marketing Automation","description":"Marketing automation refers to software platforms and technologies designed for marketing departments and organizations to more effectively market on multiple channels online (such as email, social media, websites, etc.) and automate repetitive tasks.\r\nMarketing departments, consultants and part-time marketing employees benefit by specifying criteria and outcomes for tasks and processes which are then interpreted, stored and executed by digital marketing software, which increases efficiency and reduces human error. Originally focused on email marketing automation, marketing automation now refers to a broad range of automation and analytic tools for marketing, especially inbound marketing. Marketing Automation platforms are used as a hosted or web-based solution, and no software installation is required by the customer.\r\nThe reason for using a marketing automation platform is to streamline sales and marketing organizations by replacing high-touch, repetitive manual processes with automated solutions.\r\nMarketing automation is a platform that marketers use to plan, coordinate, manage and measure all of their marketing campaigns, both online and offline. It is often used along with lifecycle marketing strategy to closely manage and nurture generated leads, aiming to convert leads into customers.\r\nMarketing automation is a type of software that allows companies to effectively target customers with automated marketing messages across channels including email, websites, social media and text messages to generate sales leads. The technology is a segment of customer relationship management, or CRM, and is typically used by marketing departments as a way to remove repetitive tasks from staff workflows and increase overall marketing efficiency.\r\nOften, a brand will use multiple marketing automation tools, referred to as the marketing technology or martech — stack. These automation platforms assist in lead generation via email marketing, chatbots hosted on social media or websites, and other channels such as short message service (SMS) text. Marketing automation tools extend the reach of marketing campaigns, creating inbound marketing, a term some vendors use to refer to the strategy of finding prospects for top- to mid-funnel via personalization of pitches derived through analytics tools, which segment customers into different groups for different approaches.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Marketing automation features</span></p>\r\nDigital marketing automation software manages the online element of a marketing campaign, including data analytics that can create more precise personalization of content to individual customers to drive engagement and revenue.\r\nArtificial intelligence (AI) applications such as chatbots can help automate the delivery of that information or direct potential customers to webpages, online documents or forms that help create sales or gauge a potential customer's current or future interest in purchasing a company's goods or services. Marketing manager tools can also administer customer satisfaction and product usage surveys and then collect, measure and segment the response data.\r\nThe main features of marketing automation software typically include:\r\n<ul><li>Account-based marketing</li><li>Analytics for CRM</li><li>Campaign management</li><li>Inbound marketing</li><li>Lead management</li><li>Marketing ROI</li><li>Targeting and segmentation</li><li>Social marketing</li></ul>","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Who should use marketing automation?</span></h1>\r\n<p class=\"align-left\">The beauty of a marketing automation system is that it can help your business maximize on efforts that have already proven successful. Attracting new audiences through the use of effective marketing strategies is step one, but if you want to do more to nurture those people so that they become customers, marketing automation is a good bet.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">How can marketing automation benefit my business?</span></h1>\r\n<p class=\"align-left\">Marketing software solutions removes the hassle from your marketing strategy and allows you to streamline, automate and evaluate tasks and workflows. Your business will be able to scale its efforts and improve how you target customers.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What is marketing automation software?</span></h1>\r\n<p class=\"align-left\">In essence, it’s a set of solutions that automates, streamlines and analyzes marketing-related workflows and engagement to get more leads and qualify them for sales. The idea is the more qualified leads you get the higher the conversion rate and the more revenue you generate. </p>\r\n<p class=\"align-left\">Marketing software programs differ from CRM in that the purpose of marketing automation software is to get top-of-funnel leads, while the latter nurtures middle- and bottom-of-funnel leads. In short, marketing automation qualifies leads to feed into the CRM sales funnel for nurturing prospects to conversion.</p>\r\n<p class=\"align-left\">Marketing automation plugs into a company's CRM system, which, typically, has its own native marketing automation cloud service (such as Salesforce Pardot and Oracle Eloqua). Eloqua will work with other CRM platforms that compete with Oracle's, and Marketo, an independent marketing automation platform, will work with Salesforce, Oracle, Microsoft and other CRM systems. HubSpot also is a popular marketing automation platform that has its own CRM backbone.</p>\r\n<p class=\"align-left\">This becomes important when a company's marketing operations rely on a survey, email, social media or chatbot app for inbound lead-generation efforts that plug into Marketo or Eloqua, which, in turn, allows those marketing processes to continue regardless of which CRM the company uses. In effect, they act as middleware connecting the thousands of niche marketing automation tools and large CRM systems, where a company's customer data resides.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What are the types of marketing automation software?<br /></span></h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">CRM integrated</span>. Many CRM solutions today have multi-channel marketing tools to make lead generation a seamless experience from top-of-funnel to conversion. If not fully packaged, at least the marketing automation and CRM are modularized and have native integration.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Email marketing</span>. Marketing automation has its beginnings with email marketing software. Many mailers are established and have maintained their email marketing UI as their core functionality, but they now offer newer marketing automation features like lead scoring, landing page integration and analytics beyond the open-click metric.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Marketing automation.</span> This is the primary category featuring the standard tools, such as: forms, landing pages, lead scoring, lead database, reporting and analytics and pre-built or integrated email marketing and CRM functions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Marketing analytics software</span>. They can be standalone apps or modules to a bigger marketing automation system. They lend more powerful analytics to the base system and cross over to the business intelligence category.<br />Social marketing. These are marketing software solutions with focus on social media functionalities such as Twitter and LinkedIn prospecting, brand mention tracking on Facebook and triggered posts on your pages based on your rules for keywords, hashtags or mentions.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What does marketing automation software do?</span></h1>\r\n<p class=\"align-left\">Here are the main features of marketing automation technology, which you should look for when subscribing to one.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Lead scoring. </span>Allows you to automatically grade leads based on specific criteria you set, including demographics, prospect behaviors and historical interactions. You assign a weight to each criterion and the system aggregates them to calculate the prospect’s lead score. The lead scores can be segregated by range and automatically funneled to their respective workflows. </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Lead database</span>. The lead database captures a qualified prospect’s details and other marketing activities like web visits, email clicks and downloads. This database funnels leads to your CRM sales pipeline and, once converted, into your main customer database. The lead database may also allow for segmentation to help you target groups.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Lead nurturing.</span> Generally runs workflows designed to filter or shortlist prospects, which include managing the processes in email marketing and other channels and capturing data that helps in further qualifying leads.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Email marketing.</span> Business email marketing software allows email drip campaigns and features newsletter and email templates or an editor that lets you design your layout with ease. It allows for mass emails to targeted lists with a tracking tool to view number of opens and click-throughs. It may also feature an advanced tool for triggered emails, which send the right response in real time to specific customer actions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">CRM integration</span>. Once the leads are qualified at the top-of-funnel, they are sent to the sales team; hence, marketing automation software should have seamless CRM integration. The integration can be with a third-party solution or as an add-on to the marketing automation software.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Forms and landing pages.</span> A form is embedded on the landing page to collect lead data, where it is funneled into your database for lead scoring. The landing page can also include dynamic content, where images, texts and calls-to-action are customized to the lead based on profiling like geolocation, industry, job title, previous interactions with you, etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Progressive profiling.</span> This is a smart form that delivers the right fields to different leads. A web visitor is analyzed for key details (for example: IP address, source page, Y/N customer) and is led to a series of unique short forms to capture specific data. This feature may also require social credentials for deeper profiling.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Reporting &amp; analytics. </span>You can calculate an individual campaign’s cost and ROI and, generally, your marketing activities, by running analytics on key metrics that are sliced and diced in different ways that include open emails, downloads, lead volume, etc. In conjunction with CRM, you can associate these values against sales metrics like conversion rate, win-loss rate and total sales.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Mobile-optimized. </span>Mobile-optimized landing pages and emails help you target users who access the Internet from their smartphones or tablets. Mobile-optimized also means you can access the system and your data on the go.<br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon-marketing-automation.png","alias":"marketing-automation"},"832":{"id":832,"title":"CASB - Cloud Access Security Broker","description":"A cloud access security broker (CASB) (sometimes pronounced cas-bee) is on-premises or cloud-based software that sits between cloud service users and cloud applications, and monitors all activity and enforces security policies. A CASB can offer a variety of services, including but not limited to monitoring user activity, warning administrators about potentially hazardous actions, enforcing security policy compliance, and automatically preventing malware.\r\nA CASB may deliver security, the management or both. Broadly speaking, &quot;security&quot; is the prevention of high-risk events, whilst &quot;management&quot; is the monitoring and mitigation of high-risk events.\r\nCASBs that deliver security must be in the path of data access, between the user and the cloud. Architecturally, this might be achieved with proxy agents on each end-point device, or in agentless fashion without requiring any configuration on each device. Agentless CASB allows for rapid deployment and delivers security on all devices, company-managed or unmanaged BYOD. Agentless CASB also respects user privacy, inspecting only corporate data. Agent-based CASB is difficult to deploy and effective only on devices that are managed by the corporation. Agent-based CASB typically inspects both corporate and personal data.\r\nCASBs that deliver management may use APIs to inspect data and activity in the cloud to alert of risky events after the fact. Another management capability of a CASB is to inspect firewall or proxy logs for the usage of cloud applications.","materialsDescription":"<span style=\"font-weight: bold;\">What is CASB?</span> A Cloud Access Security Broker (CASB) is a policy enforcement point that secures data &amp; apps in the cloud and on any device, anywhere.\r\n<span style=\"font-weight: bold;\">What is the difference between security and management?</span> Security is preventing risky events from happening, management is cleaning up after high-risk events.\r\n<span style=\"font-weight: bold;\">What is Shadow IT?</span> Cloud applications used by business users without IT oversight, also known as unmanaged apps.\r\n<span style=\"font-weight: bold;\">What are managed apps?</span> Cloud Applications that are managed by IT, e.g.Office 365.\r\n<span style=\"font-weight: bold;\">What are the types of CASB?</span> Three types of Cloud Access Security Broker\r\n<ul><li>a) API-only CASB offer basic management</li><li>b) multi-mode first-gen CASB offer management &amp; security</li><li>c) Next-Gen CASB deliver management, security &amp; Zero-Day protection.</li></ul>\r\n<span style=\"font-weight: bold;\">What is a forward proxy?</span> A proxy where traffic must be forwarded by the end-point Such proxies requires agents and configuration on client devices.\r\n<span style=\"font-weight: bold;\">What is a reverse proxy?</span> A proxy where traffic is automatically routed, requiring no agent or configuration on the end-point.\r\n<span style=\"font-weight: bold;\">What is AJAX-VM?</span> Acronym for &quot;Adaptive Javascript and XML- Virtual Machine.&quot; AJAX-VM virtualizes cloud apps on the fly so they can be proxied without agents. Reverse-proxy CASB are brittle without AJAX-VM and break frequently with app changes.\r\n<span style=\"font-weight: bold;\">What are the types of CASB architecture?</span> There are three types of CASB architecture: API-only, forward proxy, and reverse proxy. Some CASB are API-only, others API and forward proxy. Next-Gen CASBs offer all three with AJAX-VM.\r\n<span style=\"font-weight: bold;\">What is CASB encryption?</span>&nbsp; Encryption/decryption of data prior to upload/download to a cloud application.\r\n <span style=\"font-weight: bold;\">What is searchable encryption?</span> An encryption system that combines full encryption with a clear-text index to enable search and sort without compromising encryption strength.\r\n<span style=\"font-weight: bold;\">What is tokenization?</span> Obfuscation by encoding each input string as a unique output string.\r\n<span style=\"font-weight: bold;\">What is agentless MDM?</span> Mobile security for BYOD that does not require agents. Easy to deploy and has no access to personal data or apps, thereby preserving user privacy.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_CASB.png","alias":"casb-cloud-access-security-broker"}},"branches":"Information Technology","companySizes":"More than 2000 Employees","companyUrl":"www.oracle.com","countryCodes":["USA"],"certifications":[{"id":384,"company_id":164,"title":"Oracle Certified Associate","type":"technical"},{"id":385,"company_id":164,"title":"Oracle Certified Professional","type":"technical"},{"id":386,"company_id":164,"title":"Oracle Certified Implementation Specialist","type":"technical"},{"id":387,"company_id":164,"title":"Oracle Certified Expert","type":"technical"},{"id":388,"company_id":164,"title":"Oracle Certified Master","type":"technical"}],"isSeller":true,"isSupplier":true,"isVendor":true,"presenterCodeLng":"","seo":{"title":"Oracle","keywords":"Oracle, specializes, company, primarily, developing, software, database, marketing","description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. 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This disruption coupled with several regulatory directives is also driving the emergence of connected ecosystems. To successfully address disruption, protect their customer relationships and business, effectively comply with regulations, stay competitive and leverage the ecosystem opportunity, banks must double down on transforming their systems so that they can leverage digital technologies and connectivity to deliver better services, experiences and value for their customers.\r\nWith technology at the core of banking, modernization of core systems is the cornerstone of digital transformation in a bank. Oracle FLEXCUBE Universal Banking can help banks jumpstart digital transformation and leapfrog their capabilities to stay relevant, competitive and compliant in a fast evolving industry. With its modern, digital, shrink-wrapped, pre-configured, interoperable, scalable and connected capabilities, Oracle FLEXCUBE Universal Banking can help catapult banks to the fore front of digital innovation and leadership.<br />\r\n<span style=\"font-weight: bold;\">ACCELERATED DIGITAL TRANSFORMATION</span><br />\r\nBanks can transform the way they understand customers, develop new products and services, focus on new business lines, initiatives and deliver engaging experiences across multiple digital channels.<br />\r\n<span style=\"font-weight: bold;\">Oracle FLEXCUBE offers:</span>\r\n<ul><li>Multi-channel, multi-device and multi-vendor access coupled with best-in-class functionality that helps banks offer innovative services and frictionless experiences.</li></ul>\r\n<ul><li>Multi-dimensional views of customer data to enable a deeper understanding of customers as individuals and helps banks offer personalized services and experiences that are highly contextual and relevant.</li></ul>\r\n<ul><li>Mobility, service ubiquity and experience that drives stakeholder convenience.</li></ul>\r\n<span style=\"font-weight: bold;\">Key Business Benefits:</span>\r\n<ul><li>Offers business mobility, service experience, ubiquity and customer centricity</li></ul>\r\n<ul><li>Drives growth through customer centricity</li></ul>\r\n<ul><li>Enables an accelerated time-tomarket</li></ul>\r\n<ul><li>Enables customized transformation using best of breed point or pre-integrated solutions</li></ul>\r\n<ul><li>Has a connected architecture that enables collaboration</li></ul>\r\n<ul><li>Enables Open Banking and API monetization</li></ul>\r\n<ul><li>Offers operational and cost efficiencies from automated decisioning</li></ul>","shortDescription":"Решение Oracle FLEXCUBE предназначено для финансовых учреждений и предлагает клиентоориентированные основные банковские функции, функции интернет-обслуживания и управления частным капиталом. ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":12,"sellingCount":8,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle FLEXCUBE","keywords":"","description":"The financial services industry continues to evolve amidst disruption caused by an unprecedented proliferation of digital technologies and connectivity. This disruption coupled with several regulatory directives is also driving the emergence of connected ecosy","og:title":"Oracle FLEXCUBE","og:description":"The financial services industry continues to evolve amidst disruption caused by an unprecedented proliferation of digital technologies and connectivity. This disruption coupled with several regulatory directives is also driving the emergence of connected ecosy","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Flexcube.png"},"eventUrl":"","translationId":4983,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":158,"title":"Core Banking System","alias":"core-banking-system","description":"Core (centralized online real-time exchange) banking is a banking service provided by a group of networked bank branches where customers may access their bank account and perform basic transactions from any of the member branch offices.\r\nCore banking system is often associated with retail banking and many banks treat the retail customers as their core banking customers. Businesses are usually managed via the corporate banking division of the institution. Core banking covers basic depositing and lending of money.\r\nCore banking functions will include transaction accounts, loans, mortgages and payments. Banks make these services available across multiple channels like automated teller machines, Internet banking, mobile banking and branches.\r\nBanking software and network technology allow a bank to centralise its record keeping and allow access from any location.\r\nAdvancements in Internet and information technology reduced manual work in banks and increasing efficiency. Computer software is developed to perform core operations of banking like recording of transactions, passbook maintenance, interest calculations on loans and deposits, customer records, balance of payments and withdrawal. This software is installed at different branches of bank and then interconnected by means of computer networks based on telephones, satellite and the Internet.\r\nGartner defines a core banking system as a back-end system that processes daily banking transactions, and posts updates to accounts and other financial records. Core banking solutions typically include deposit, loan and credit-processing capabilities, with interfaces to general ledger systems and reporting tools. Core banking applications are often one of the largest single expense for banks and legacy software are a major issue in terms of allocating resources. Spending on these systems is based on a combination of service-oriented architecture and supporting technologies.\r\nMany banks implement custom applications for core banking. Others implement or customize commercial independent software vendor packages. Systems integrators like Cognizant, EdgeVerve Systems Limited, Capgemini, Accenture, IBM and Tata Consultancy Services implement these core banking packages at banks. More recently, entrants such as Probanx (since 2000) and Temenos (late 1990's) have also provided entry level core banking software, focussing on neo-banks and electronic money institutions.\r\nOpen source Technology in core banking products or software can help banks to maintain their productivity and profitability at the same time. ","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is core banking solution (CBS)?</span></h1>\r\nToday Banking as a business has grown tremendously and transformed itself from only a deposits taking and loan providing system to an institution which provides an entire gamut of products and services under a wide umbrella. All such activities commenced by a bank is called Core Banking.\r\nCORE is an acronym for &quot;Centralized Online Real-time Exchange&quot;, thus the bank’s branches can access applications from centralized data centers.\r\nOther than retail banking customers, core banking is now also being extended to address the requirements of corporate clients and provide for a comprehensive banking solution.<br />Digital core banking offer the following advantages to the bank:\r\n<ul><li>Improved operations which address customer demands and industry consolidation;</li><li>Errors due to multiple entries eradicated;</li><li>Easy ability to introduce new financial products and manage changes in existing products;</li><li>Seamless merging of back office data and self-service operations.</li></ul>\r\n<span style=\"font-weight: bold;\">Minimum features of Core Banking Solution:</span>\r\n<ol><li>Customer-On Boarding.</li><li>Managing deposits and withdrawals.</li><li>Transactions management.</li><li>Calculation and management.</li><li>Payments processing (cash, cheques /checks, mandates, NEFT, RTGS etc.).</li><li>Customer relationship management (CRM) activities.</li><li>Designing new banking products.</li><li>Loans disbursal and management.</li><li>Accounts management</li><li>Establishing criteria for minimum balances, interest rates, number of withdrawals allowed and so on.</li></ol>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Choosing the best core banking system software</span></h1>\r\n<p class=\"align-left\">Today, there are four primary core banking providers, FIS, Fiserv, Jack Henry and D+H, that have managed to eat up 96 percent of the market share (90 percent for banks under $1 billion in assets and 98 percent for banks over $1 billion in assets). But there are also some strong players rounding out the remaining 4 percent.<br />Deciding on a core banking software solutions is the first key task for banks and credit unions looking to make the switch. But the decision is not one to be taken lightly, as pointed out by Forbes “Core technologies are evolving into highly agile architectures, and the implications for making the wrong decision will be lasting — and could put banks at competitive risk.”</p>\r\n<p class=\"align-left\">To help your bank and credit union make the best use of your resources, Gartner identified the eight key criteria that have the most impact on CBS banking system decisions:<br /><br /></p>\r\n<ul><li>&nbsp;&nbsp;&nbsp; Functionality</li><li>&nbsp;&nbsp;&nbsp; Flexibility</li><li>&nbsp;&nbsp;&nbsp; Cost</li><li>&nbsp;&nbsp;&nbsp; Viability</li><li>&nbsp;&nbsp;&nbsp; Operational Performance</li><li>&nbsp;&nbsp;&nbsp; Program Management</li><li>&nbsp;&nbsp;&nbsp; Partner Management</li><li>&nbsp;&nbsp;&nbsp; Customer References</li></ul>\r\n<p class=\"align-left\"><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Core_Banking_System1.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3215,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Enterprise_Manager.png","logo":true,"scheme":false,"title":"Oracle Enterprise Manager","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-enterprise-manager","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<span style=\"color: rgb(97, 97, 97); \">Oracle Enterprise Manager (OEM or EM) is a set of web-based tools aimed at managing software and hardware produced by Oracle Corporation as well as by some non-Oracle entities.</span>\r\n<span style=\"font-weight: bold; \"><span style=\"color: rgb(97, 97, 97); \">Modern Systems Management</span></span>\r\nAs an IT operations professional, your job is more critical than ever because cloud operations are now a fact of life. From managing on-premises assets to deploying and managing new applications to the cloud, Oracle provides a comprehensive solution for managing your environments with Oracle Management Cloud and Oracle Enterprise Manager.\r\nOracle Enterprise Manager has traditionally provided deep management for the Oracle stack using an on-premises delivery method. Oracle Management Cloud is our next-generation, cloud-based management offering powered by machine learning and big data analytics.\r\n<span style=\"font-weight: bold; \">An Extensive Portfolio of Management Solutions</span>\r\n<span style=\"font-weight: bold; \">Cloud Management</span>\r\nFor existing Oracle Enterprise Manager customers, managing cloud assets is possible right within the cloud control user interface. For new customers, the easiest way to monitor cloud assets is to use Oracle Management Cloud.\r\n<span style=\"font-weight: bold; \">Application Management</span>\r\nManage Oracle packaged applications, including - but not limited to - Oracle E-Business Suite, Siebel, PeopleSoft, JD Edwards EnterpriseOne, Tax and Utilities, Oracle Communications applications, and Primavera.\r\n<span style=\"font-weight: bold; \">Middleware Management</span>\r\nOracle Enterprise Manager provides a comprehensive management solution for Oracle WebLogic Server, Oracle Fusion Middleware, and non-Oracle middleware technology such as Apache Tomcat, JBoss Application Server, and IBM WebSphere Application Server. The solution offers capabilities spanning configuration and compliance management, patching, provisioning, and performance management, as well as administration and auditing.\r\n<span style=\"font-weight: bold; \">Database Management</span>\r\nTake advantage of Oracle&amp;rsquo;s time-tested and popular solutions including Diagnostics Pack, Tuning Pack, Real Application Testing, and related technologies to manage Oracle Databases.\r\n<span style=\"font-weight: bold; \">Hardware and Virtualization Management</span>\r\nManage physical and virtual server environments including Oracle Solaris and Oracle Linux operating systems and virtual environments (Solaris Zones and OVM for SPARC).\r\n<span style=\"font-weight: bold; \">Application Performance Management</span>\r\nManage web and Java applications built on Oracle WebLogic Server and Oracle Databases. Monitor web browser activity and application transactions to optimize user experience and application performance.\r\n<span style=\"font-weight: bold; \">Application Quality Management</span>\r\nA complete testing solution for Oracle Database, Oracle packaged applications, and custom web applications.\r\n<span style=\"font-weight: bold; \">Engineered Systems Management</span>\r\nManage Exadata Database Machine with comprehensive lifecycle management, from monitoring to management and ongoing maintenance.\r\n<span style=\"font-weight: bold; \">Lifecycle Management</span>\r\nPowerful capabilities to aid consolidation, enforce standardization, and deploy automation.\r\n<span style=\"font-weight: bold;\">Heterogeneous Management</span>\r\nExtend Oracle Enterprise Manager to monitor non-Oracle technologies. For customers new to Oracle Enterprise Manager, please review Oracle Management Cloud for cloud-based monitoring of heterogeneous environments.","shortDescription":"Enterprise Manager allows administrators to manage the work of complex information systems built primarily on the basis of Oracle technologies, including software products from other companies.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":3,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Enterprise Manager","keywords":"","description":"<span style=\"color: rgb(97, 97, 97); \">Oracle Enterprise Manager (OEM or EM) is a set of web-based tools aimed at managing software and hardware produced by Oracle Corporation as well as by some non-Oracle entities.</span>\r\n<span style=\"font-weight: bold; \"><s","og:title":"Oracle Enterprise Manager","og:description":"<span style=\"color: rgb(97, 97, 97); \">Oracle Enterprise Manager (OEM or EM) is a set of web-based tools aimed at managing software and hardware produced by Oracle Corporation as well as by some non-Oracle entities.</span>\r\n<span style=\"font-weight: bold; \"><s","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Enterprise_Manager.png"},"eventUrl":"","translationId":3216,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":243,"title":"Database Development and Management Tools","alias":"database-development-and-management-tools","description":" Many companies create various multi-functional applications to facilitate the management, development and administration of databases.\r\nMost relational databases consist of two separate components: a “back-end” where data is stored and a “front-end” —a user interface for interacting with data. This type of design is smart enough, as it parallels a two-level programming model that separates the data layer from the user interface and allows you to concentrate the software market directly on improving its products. This model opens doors for third parties who create their own applications for interacting with various databases.\r\nDatabase development tools can be used to create varieties of the following programs:\r\n<ul><li>client programs;</li><li>database servers and their individual components;</li><li>custom applications.</li></ul>\r\nThe programs of the first and second types are rather small since they are intended mainly for system programmers. The third type packages are much larger, but smaller than full-featured DBMS.\r\nThe development tools for custom applications include programming systems, various program libraries for various programming languages, and development automation packages (including client-server systems).<br />Database management system, abbr. DBMS (Eng. Database Management System, abbr. DBMS) - a set of software and linguistic tools for general or special purposes, providing management of the creation and use of databases.\r\nDBMS - a set of programs that allow you to create a database (DB) and manipulate data (insert, update, delete and select). The system ensures the safety, reliability of storage and data integrity, as well as provides the means to administer the database.","materialsDescription":" <span style=\"font-weight: bold;\">The main functions of the DBMS:</span>\r\n<ul><li>data management in external memory (on disk);</li><li>data management in RAM using disk cache;</li><li>change logging, backup and recovery of databases after failures;</li><li>support for database languages ​​(data definition language, data manipulation language).</li></ul>\r\n<span style=\"font-weight: bold;\">The composition of the DBMS:</span>\r\nUsually, a modern DBMS contains the following components:\r\n<ul><li>the core, which is responsible for managing data in external and RAM and logging;</li><li>database language processor, which provides the optimization of requests for the extraction and modification of data and the creation, as a rule, of a machine-independent executable internal code;</li><li>a run-time support subsystem that interprets data manipulation programs that create a user interface with a DBMS;<br />service programs (external utilities) that provide a number of additional capabilities for maintaining an information system.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Database_Development_and_Management_Tools.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1541,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_CS.jpg","logo":true,"scheme":false,"title":"Oracle Cloud Storage","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-cloud-storage","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<p><span style=\"color: #74767b; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-size: 18px; background-color: #ffffff;\">Oracle Cloud Infrastructure provides data storage options for a wide spectrum of applications from small websites to the most demanding enterprise applications.</span></p>\r\n<h5 class=\"P1 grey2\" style=\"box-sizing: border-box; margin: 0.2rem 0px 0.5rem; padding: 0px; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-weight: 300; color: #74767b; text-rendering: optimizeLegibility; line-height: 1.5rem; font-size: 1rem; background-color: #ffffff;\">When the ultimate in performance is required, local NVMe SSD&rsquo;s provide extreme storage performance for VM&rsquo;s and bare metal compute instances. Examples include relational databases, data warehousing, big data, analytics, AI and HPC applications.</h5>\r\n<h5 class=\"P1 grey2\" style=\"box-sizing: border-box; margin: 0.2rem 0px 0.5rem; padding: 0px; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-weight: 300; color: #74767b; text-rendering: optimizeLegibility; line-height: 1.5rem; font-size: 1rem; background-color: #ffffff;\">High performance, persistent storage for a wide range of application workloads. Block volumes can scale to 512 TB per compute instance. Typical workloads include NoSQL databases, Hadoop/HDFS applications, IoT and eCommerce applications.</h5>\r\n<h5 class=\"P1 grey2\" style=\"box-sizing: border-box; margin: 0.2rem 0px 0.5rem; padding: 0px; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-weight: 300; color: #74767b; text-rendering: optimizeLegibility; line-height: 1.5rem; font-size: 1rem; background-color: #ffffff;\">Easy to implement file-system that can be shared across many applications from all operating systems. Start small and scale as data grows. Perfect for migration of on-premises applications, media management, content management, and web applications.&nbsp;</h5>","shortDescription":"Oracle Cloud Storage - is a storage service from Oracle. Fast and reliable storage options for all enterprise workloads","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":5,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Cloud Storage","keywords":"","description":"<p><span style=\"color: #74767b; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-size: 18px; background-color: #ffffff;\">Oracle Cloud Infrastructure provides data storage options for a wide spectrum of applications from small websites","og:title":"Oracle Cloud Storage","og:description":"<p><span style=\"color: #74767b; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-size: 18px; background-color: #ffffff;\">Oracle Cloud Infrastructure provides data storage options for a wide spectrum of applications from small websites","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_CS.jpg"},"eventUrl":"","translationId":1542,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":24,"title":"IaaS - storage"}],"testingArea":"","categories":[{"id":789,"title":"IaaS - storage","alias":"iaas-storage","description":"IaaS is an abbreviation that stands for Infrastructure as a Service (“infrastructure as a service”). This model provides for a cloud provider to provide the client with the necessary amount of computing resources - virtual servers, remote workstations, data warehouses, with or without the provision of software - and software deployment within the infrastructure remains the client's prerogative. In essence, IaaS is an alternative to renting physical servers, racks in the data center, operating systems; instead, the necessary resources are purchased with the ability to quickly scale them if necessary. In many cases, this model may be more profitable than the traditional purchase and installation of equipment, here are just a few examples:\r\n<ul><li>if the need for computing resources is not constant and can vary greatly depending on the period, and there is no desire to overpay for unused capacity;</li><li>when a company is just starting its way on the market and does not have working capital in order to buy all the necessary infrastructure - a frequent option among startups;</li><li>there is a rapid growth in business, and the network infrastructure must keep pace with it;</li><li>if you need to reduce the cost of purchasing and maintaining equipment;</li><li>when a new direction is launched, and it is necessary to test it without investing significant funds in resources.</li></ul>\r\nIaaS can be organized on the basis of a public or private cloud, as well as by combining two approaches - the so-called. “Hybrid cloud”, created using the appropriate software.","materialsDescription":" IaaS or Infrastructure as a service translated into Russian as “Infrastructure as a service”.\r\n&quot;Infrastructure&quot; in the case of IaaS, it can be virtual servers and networks, data warehouses, operating systems.\r\n“As a service” means that the cloud infrastructure components listed above are provided to you as a connected service.\r\nIaaS is a cloud infrastructure utilization model in which the computing power is provided to the client for independent management.\r\n<span style=\"font-weight: bold;\">What is the difference from PaaS and SaaS?</span>\r\nFrequently asked questions, what distinguishes IaaS, PaaS, SaaS from each other? What is the difference? Answering all questions, you decide to leave in the area of ​​responsibility of its IT specialists. It requires only time and financial costs for your business.\r\n<span style=\"font-weight: bold;\">Who is responsible for what?</span>\r\nIn the case of using IaaS models, a company can independently use resources: install and run software, exercise control over systems, applications, and virtual storage systems.\r\nFor example, networks, servers, servers and servers. The IaaS service provider manages its own software and operating system, middleware and applications, is responsible for the infrastructure during the purchase, installation and configuration.\r\n<span style=\"font-weight: bold;\">Why do companies choose IaaS?</span>\r\nScaling capabilities. All users have access to resources, and you must use all the resources you need.\r\nCost savings. As a rule, the use of cloud services costs the company less than buying its own infrastructure.\r\nMobility. Ability to work with conventional applications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS_storage.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1543,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle.png","logo":true,"scheme":false,"title":"Fast and Scalable Compute Resources","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"fast-and-scalable-compute-resources","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<span style=\"color: #74767b; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-size: 18px; background-color: #ffffff;\">Oracle Cloud Infrastructure compute instances are the building blocks for applications from small websites to the largest enterprise applications. The main shapes each have use cases for which they are especially suitable:</span>\r\n<h5 class=\"P1 grey2\" style=\"box-sizing: border-box; margin: 0.2rem 0px 0.5rem; padding: 0px; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-weight: 300; color: #74767b; text-rendering: optimizeLegibility; line-height: 1.5rem; font-size: 1rem; background-color: #ffffff;\">Virtual machine (VM) instances offer compute resources in many shapes, from a single OCPU to 24 OCPUs, catering to a variety of workloads and software architectures. All Oracle Cloud Infrastructure VM shapes support remote block storage, but the Dense I/O shapes also offer up to 25.6 TB of local NVMe SSD storage for applications requiring low latency, millions of IOPS, and high local storage capacity.</h5>\r\n<h5 class=\"P1 grey2\" style=\"box-sizing: border-box; margin: 0.2rem 0px 0.5rem; padding: 0px; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-weight: 300; color: #74767b; text-rendering: optimizeLegibility; line-height: 1.5rem; font-size: 1rem; background-color: #ffffff;\">Bare metal instances support applications requiring intensive compute and large memory resources. You can build cloud environments with performance equal or better than other clouds or on-premises infrastructure. Bare metal provides customers with exceptional isolation, visibility, and control.</h5>\r\n<h5 class=\"P1 grey2\" style=\"box-sizing: border-box; margin: 0.2rem 0px 0.5rem; padding: 0px; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-weight: 300; color: #74767b; text-rendering: optimizeLegibility; line-height: 1.5rem; font-size: 1rem; background-color: #ffffff;\">Accelerated computing requires consistently fast infrastructure across every service. With GPU instances you can process and analyze massive data sets more efficiently, making them ideal for complex machine learning (ML), artificial intelligence (AI) algorithms, and many industrial HPC applications.</h5>","shortDescription":"Fast and Scalable Compute Resources - is a convenient computing service from Oracle","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":17,"sellingCount":14,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Fast and Scalable Compute Resources","keywords":"","description":"<span style=\"color: #74767b; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-size: 18px; background-color: #ffffff;\">Oracle Cloud Infrastructure compute instances are the building blocks for applications from small websites to the la","og:title":"Fast and Scalable Compute Resources","og:description":"<span style=\"color: #74767b; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-size: 18px; background-color: #ffffff;\">Oracle Cloud Infrastructure compute instances are the building blocks for applications from small websites to the la","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle.png"},"eventUrl":"","translationId":1545,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":26,"title":"IaaS - computing"}],"testingArea":"","categories":[],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3364,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_CASB_Cloud_Service.png","logo":true,"scheme":false,"title":"Oracle CASB Cloud Service","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-casb-cloud-service","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"The Oracle CASB Cloud Service is the only Cloud Access Security Broker (CASB) that gives you both visibility into your entire cloud stack and the security automation tool your IT team needs.\r\n<span style=\"font-weight: bold;\">Threat Detection</span>\r\nIdentify existing threats to your cloud footprint by leveraging real-time threat intelligence feeds and machine learning techniques to establish security baselines and to learn behavior patterns.\r\n<span style=\"font-weight: bold;\">Predictive Analytics</span>\r\nStay a step ahead of threats with patent-pending modeling techniques that evaluate risks across hundreds of threat vectors to provide you with a concise summary of potential threats.\r\n<span style=\"font-weight: bold;\">Automated Incident Response</span>\r\nKeep enterprises secure by automating responses to threats with forensics, incident management, orchestration and remediation through native capabilities as well as integration with existing technologies.\r\n<span style=\"font-weight: bold;\">Security Configuration Management</span>\r\nEliminate labor intensive, error prone manual processes and manages security configurations within cloud applications by asserting configurations as well as continuously enforcing them.","shortDescription":"The Oracle CASB Cloud Service is the only Cloud Access Security Broker (CASB) that gives you both visibility into your entire cloud stack and the security automation tool your IT team needs.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":19,"sellingCount":18,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle CASB Cloud Service","keywords":"","description":"The Oracle CASB Cloud Service is the only Cloud Access Security Broker (CASB) that gives you both visibility into your entire cloud stack and the security automation tool your IT team needs.\r\n<span style=\"font-weight: bold;\">Threat Detection</span>\r\nIdentify e","og:title":"Oracle CASB Cloud Service","og:description":"The Oracle CASB Cloud Service is the only Cloud Access Security Broker (CASB) that gives you both visibility into your entire cloud stack and the security automation tool your IT team needs.\r\n<span style=\"font-weight: bold;\">Threat Detection</span>\r\nIdentify e","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_CASB_Cloud_Service.png"},"eventUrl":"","translationId":3365,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":95,"title":"Cloud Access Security Broker (CASB)"}],"testingArea":"","categories":[{"id":832,"title":"CASB - Cloud Access Security Broker","alias":"casb-cloud-access-security-broker","description":"A cloud access security broker (CASB) (sometimes pronounced cas-bee) is on-premises or cloud-based software that sits between cloud service users and cloud applications, and monitors all activity and enforces security policies. A CASB can offer a variety of services, including but not limited to monitoring user activity, warning administrators about potentially hazardous actions, enforcing security policy compliance, and automatically preventing malware.\r\nA CASB may deliver security, the management or both. Broadly speaking, &quot;security&quot; is the prevention of high-risk events, whilst &quot;management&quot; is the monitoring and mitigation of high-risk events.\r\nCASBs that deliver security must be in the path of data access, between the user and the cloud. Architecturally, this might be achieved with proxy agents on each end-point device, or in agentless fashion without requiring any configuration on each device. Agentless CASB allows for rapid deployment and delivers security on all devices, company-managed or unmanaged BYOD. Agentless CASB also respects user privacy, inspecting only corporate data. Agent-based CASB is difficult to deploy and effective only on devices that are managed by the corporation. Agent-based CASB typically inspects both corporate and personal data.\r\nCASBs that deliver management may use APIs to inspect data and activity in the cloud to alert of risky events after the fact. Another management capability of a CASB is to inspect firewall or proxy logs for the usage of cloud applications.","materialsDescription":"<span style=\"font-weight: bold;\">What is CASB?</span> A Cloud Access Security Broker (CASB) is a policy enforcement point that secures data &amp; apps in the cloud and on any device, anywhere.\r\n<span style=\"font-weight: bold;\">What is the difference between security and management?</span> Security is preventing risky events from happening, management is cleaning up after high-risk events.\r\n<span style=\"font-weight: bold;\">What is Shadow IT?</span> Cloud applications used by business users without IT oversight, also known as unmanaged apps.\r\n<span style=\"font-weight: bold;\">What are managed apps?</span> Cloud Applications that are managed by IT, e.g.Office 365.\r\n<span style=\"font-weight: bold;\">What are the types of CASB?</span> Three types of Cloud Access Security Broker\r\n<ul><li>a) API-only CASB offer basic management</li><li>b) multi-mode first-gen CASB offer management &amp; security</li><li>c) Next-Gen CASB deliver management, security &amp; Zero-Day protection.</li></ul>\r\n<span style=\"font-weight: bold;\">What is a forward proxy?</span> A proxy where traffic must be forwarded by the end-point Such proxies requires agents and configuration on client devices.\r\n<span style=\"font-weight: bold;\">What is a reverse proxy?</span> A proxy where traffic is automatically routed, requiring no agent or configuration on the end-point.\r\n<span style=\"font-weight: bold;\">What is AJAX-VM?</span> Acronym for &quot;Adaptive Javascript and XML- Virtual Machine.&quot; AJAX-VM virtualizes cloud apps on the fly so they can be proxied without agents. Reverse-proxy CASB are brittle without AJAX-VM and break frequently with app changes.\r\n<span style=\"font-weight: bold;\">What are the types of CASB architecture?</span> There are three types of CASB architecture: API-only, forward proxy, and reverse proxy. Some CASB are API-only, others API and forward proxy. Next-Gen CASBs offer all three with AJAX-VM.\r\n<span style=\"font-weight: bold;\">What is CASB encryption?</span>&nbsp; Encryption/decryption of data prior to upload/download to a cloud application.\r\n <span style=\"font-weight: bold;\">What is searchable encryption?</span> An encryption system that combines full encryption with a clear-text index to enable search and sort without compromising encryption strength.\r\n<span style=\"font-weight: bold;\">What is tokenization?</span> Obfuscation by encoding each input string as a unique output string.\r\n<span style=\"font-weight: bold;\">What is agentless MDM?</span> Mobile security for BYOD that does not require agents. Easy to deploy and has no access to personal data or apps, thereby preserving user privacy.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_CASB.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as &quot;on-demand software&quot;, and was formerly referred to as &quot;software plus services&quot; by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term &quot;Software as a Service&quot; (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure.&nbsp; While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies.&nbsp; Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":551,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Business_Intelligence.png","logo":true,"scheme":false,"title":"Oracle Business Intelligence","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-business-intelligence","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Scale Insights with Ease\r\n\r\nGain a comprehensive view of your business—in one place\r\nDeliver instant clarity through stunning visual analytics\r\nAdopt the cloud your own way, with in the cloud, hybrid, or on-premises deployment\r\n\r\n","shortDescription":"Oracle Business Intelligence. Foster a data-driven culture with powerful, visually stunning analytics. Explore new insights and empower people across the organization to make faster, more informed business decisions.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":6,"sellingCount":7,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Business Intelligence","keywords":"cloud, your, with, Adopt, analytics, through, stunning, visual","description":"Scale Insights with Ease\r\n\r\nGain a comprehensive view of your business—in one place\r\nDeliver instant clarity through stunning visual analytics\r\nAdopt the cloud your own way, with in the cloud, hybrid, or on-premises deployment\r\n\r\n","og:title":"Oracle Business Intelligence","og:description":"Scale Insights with Ease\r\n\r\nGain a comprehensive view of your business—in one place\r\nDeliver instant clarity through stunning visual analytics\r\nAdopt the cloud your own way, with in the cloud, hybrid, or on-premises deployment\r\n\r\n","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Business_Intelligence.png"},"eventUrl":"","translationId":552,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":225,"title":"End-User Query, Reporting, and Analysis","alias":"end-user-query-reporting-and-analysis","description":" Class systems of Query &amp; Reporting are designed to form queries to information systems in user terms, as well as their execution, integration of data from different sources, viewing data with the possibilities of detailing and summarizing and building full-fledged reports, both on-screen and printed. Visualization of query results can be presented to the user in various forms - flat or multidimensional tables, graphs, charts, various specialized interfaces.\r\nEnd-user tools for querying and building reports are delivered in two ways:\r\n<ul><li>as part of OLAP-systems</li><li>in the form of specialized Query &amp; Reporting</li></ul>\r\nVirtually every OLAP class system is equipped with Query &amp; Reporting. These funds can be either embedded in the main product or separated into a separate product.\r\nThere are also specialized systems for generating and distributing reports. At the same time, these systems incorporate their own OLAP-means. Therefore, to draw a clear line between OLAP-systems and systems of class Query &amp; Reporting is almost impossible.","materialsDescription":" <span style=\"font-weight: bold; \">What are the reporting tools?</span>\r\nReporting tools are widely used to support decision making and to measure organizational and team performance. Companies use them for financial consolidation, for evaluation of strategies and policies and often just for plain reporting. Today most of these tools are integrated with Business Intelligence tools.\r\n<span style=\"font-weight: bold; \">What are the advantages of these tools for your organization?</span>\r\nReporting tools allow companies to create attractive reports easily. In tabular or graphical format. With data from Excel, a data warehouse or the organization’s ERP system. With the reports containing the right information, people are able to manage and improve the business processes more easily.\r\n<span style=\"font-weight: bold; \">Which reporting tools are available in the market?</span>\r\nThere are many Business Intelligence Reporting tools in the market available. This list of reporting tools shows you a complete overview of all the major tools currently available and thoroughly studied by our industry analysts. To name a few: Cognos Query and reporting, Oracle Enterprise Reporting, Crystal Reports, Microsoft Reporting Services (SSRS), etc.\r\n<span style=\"font-weight: bold; \">Is there a difference between reporting tools and BI tools?</span>\r\nAlmost every company, large or small, needs a reporting tool or they have already one in place. But, what is the difference between reporting software and Business Intelligence tools? They are not the same. In general reporting tools tell us where we have been but are not very good at analyzing data (at real time) and telling us where we are going (predictive).\r\n<span style=\"font-weight: bold;\">What is the difference between a query and a report?</span>\r\nA query is a way to create a list of accounts or journal entries that match your criteria. Requests serve as an advanced search engine that finds and groups accounts or journal entries and can only create a list.\r\nA report is a detailed report of a group of accounts or journal entries. Reports analyze data and are designed to calculate and present data in a more formal form.\r\nTypically, a query finds information in the database for you, and a report is a more powerful way to display and analyze information about the accounts or log entries you want to view.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/End-User_Query__Reporting__and_Analysis.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":54,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/oracle_db.png","logo":true,"scheme":false,"title":"Oracle Database Enterprise Edition","vendorVerified":0,"rating":"2.00","implementationsCount":2,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-database-enterprise-edition","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Oracle Database Enterprise Edition will greatly benefit customers deploying private database clouds and SaaS vendors looking for the power of Oracle Database in a secure and isolated multi tenant model\r\nOracle Database Enterprise Edition provides comprehensive features to manage the most demanding transaction processing, big data, and data warehouse workloads\r\nCustomers can choose a wide range of Oracle Database Enterprise Edition options to deliver on business users’ performance, security, big data, cloud, and availability service-level expectations","shortDescription":"Oracle Database Enterprise Edition features more than 500 new features including a new architecture that simplifies the process of consolidating databases onto the cloud, enabling customers to manage many databases as one without changing their applications.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":14,"sellingCount":6,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Database Enterprise Edition","keywords":"Database, Oracle, Edition, Enterprise, data, transaction, choose, Customers","description":"Oracle Database Enterprise Edition will greatly benefit customers deploying private database clouds and SaaS vendors looking for the power of Oracle Database in a secure and isolated multi tenant model\r\nOracle Database Enterprise Edition provides comprehensive","og:title":"Oracle Database Enterprise Edition","og:description":"Oracle Database Enterprise Edition will greatly benefit customers deploying private database clouds and SaaS vendors looking for the power of Oracle Database in a secure and isolated multi tenant model\r\nOracle Database Enterprise Edition provides comprehensive","og:image":"https://old.roi4cio.com/fileadmin/user_upload/oracle_db.png"},"eventUrl":"","translationId":101,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":27,"title":"ODMS - Operational Database Management System","alias":"odms-operational-database-management-system","description":"Operational database management systems (also referred to as OLTP On-Line Transaction Processing databases) are used to update data in real-time. These types of databases allow users to do more than simply view archived data. Operational databases allow you to modify that data (add, change or delete data), doing it in real-time. OLTP databases provide transactions as the main abstraction to guarantee data consistency that guarantees the so-called ACID properties. Basically, the consistency of the data is guaranteed in the case of failures and/or concurrent access to the data.\r\nSince the early 90s, the operational database software market has been largely taken over by SQL engines. Today, the operational DBMS market (formerly OLTP) is evolving dramatically, with new, innovative entrants and incumbents supporting the growing use of unstructured data and NoSQL DBMS engines, as well as XML databases and NewSQL databases. NoSQL databases typically have focused on scalability and have renounced to data consistency by not providing transactions as OLTP systems do. Operational databases are increasingly supporting distributed database architecture that can leverage distribution to provide high availability and fault tolerance through replication and scale-out ability.\r\nThe growing role of operational databases in the IT industry is moving fast from legacy databases to real-time operational databases capable to handle distributed web and mobile demand and to address Big data challenges. Recognizing this, Gartner started to publish the Magic Quadrant for Operational Database Management Systems in October 2013.\r\nOperational databases are used to store, manage and track real-time business information. For example, a company might have an operational database used to track warehouse/stock quantities. As customers order products from an online web store, an operational database can be used to keep track of how many items have been sold and when the company will need to reorder stock. An operational database stores information about the activities of an organization, for example, customer relationship management transactions or financial operations, in a computer database.\r\nOperational databases allow a business to enter, gather, and retrieve large quantities of specific information, such as company legal data, financial data, call data records, personal employee information, sales data, customer data, data on assets and much other information. An important feature of storing information in an operational database is the ability to share information across the company and over the Internet. Operational databases can be used to manage mission-critical business data, to monitor activities, to audit suspicious transactions, or to review the history of dealings with a particular customer. They can also be part of the actual process of making and fulfilling a purchase, for example in e-commerce.","materialsDescription":" <span style=\"font-weight: bold;\">What is DBMS used for?</span>\r\nDBMS, commonly known as Database Management System, is an application system whose main purpose revolves around the data. This is a system that allows its users to store the data, define it, retrieve it and update the information about the data inside the database.\r\n<span style=\"font-weight: bold;\">What is meant by a Database?</span>\r\nIn simple terms, Database is a collection of data in some organized way to facilitate its user’s to easily access, manage and upload the data.\r\n<span style=\"font-weight: bold;\">Why is the use of DBMS recommended? Explain by listing some of its major advantages.</span>\r\nSome of the major advantages of DBMS are as follows:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Controlled Redundancy:</span></span> DBMS supports a mechanism to control the redundancy of data inside the database by integrating all the data into a single database and as data is stored at only one place, the duplicity of data does not happen.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Data Sharing:</span></span> Sharing of data among multiple users simultaneously can also be done in DBMS as the same database will be shared among all the users and by different application programs.</li><li> Backup and Recovery Facility: DBMS minimizes the pain of creating the backup of data again and again by providing a feature of ‘backup and recovery’ which automatically creates the data backup and restores the data whenever required.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Enforcement of Integrity Constraints:</span></span> Integrity Constraints are very important to be enforced on the data so that the refined data after putting some constraints are stored in the database and this is followed by DBMS.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Independence of Data:</span></span> It simply means that you can change the structure of the data without affecting the structure of any of the application programs.</li></ul>\r\n<span style=\"font-weight: bold;\">What is the purpose of normalization in DBMS?</span>\r\nNormalization is the process of analyzing the relational schemas which are based on their respective functional dependencies and the primary keys in order to fulfill certain properties.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The properties include:</span></span>\r\n<ul><li>To minimize the redundancy of the Data.</li><li>To minimize the Insert, Delete and Update Anomalies.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ODMS.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1094,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_HCM-Human_Capital_Management_Cloud.png","logo":true,"scheme":false,"title":"Oracle HCM - Human Capital Management Cloud","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-hcm-human-capital-management-cloud","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<span style=\"font-weight: 700; \">A Revolution in the Employee Experience</span>\r\n<span style=\"font-weight: 700; \"><br /></span>\r\nEmployee engagement isn’t just about providing a modern UI. A truly engaging HR solution enables employees to organize their work life and take control of their jobs, their development and their career.\r\n<span style=\"font-weight: 700; \"><br /></span>\r\n<span style=\"font-weight: 700; \">Meaningful Access to Quality Business and Workforce Data</span>\r\n\r\nHR data in a silo only gives you half the picture. Oracle HCM Cloud is designed from the ground up to deliver the full enterprise-wide picture for the past, present and future of your business.\r\n<span style=\"font-weight: 700; \"><br /></span>\r\n<span style=\"font-weight: 700; \">Oracle’s Cloud Is Built for Your Unique Needs</span>\r\n<span style=\"font-weight: 700; \"><br /></span>\r\nOnly Oracle provides out of box best practice cloud capabilities and the flexibility to personalize, brand, and extend your cloud experience. Our cloud lets you take updates when it makes sense for your business.","shortDescription":"Oracle HCM Cloud Goes Beyond the Basics of HR\r\nAn attractive UI, social, mobile, and reporting capabilities are now table stakes of every HR solution. But to become a strategic leader of talent, you need to go beyond the basics with a truly comprehensive HR solution in the cloud.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":10,"sellingCount":4,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle HCM - Human Capital Management Cloud","keywords":"their, your, cloud, Oracle, Cloud, business, Employee, take","description":"<span style=\"font-weight: 700; \">A Revolution in the Employee Experience</span>\r\n<span style=\"font-weight: 700; \"><br /></span>\r\nEmployee engagement isn’t just about providing a modern UI. A truly engaging HR solution enables employees to organize their work l","og:title":"Oracle HCM - Human Capital Management Cloud","og:description":"<span style=\"font-weight: 700; \">A Revolution in the Employee Experience</span>\r\n<span style=\"font-weight: 700; \"><br /></span>\r\nEmployee engagement isn’t just about providing a modern UI. A truly engaging HR solution enables employees to organize their work l","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_HCM-Human_Capital_Management_Cloud.png"},"eventUrl":"","translationId":1095,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":68,"title":"Human Capital Management","alias":"human-capital-management","description":"Human capital management (HCM) is a business philosophy that emphasizes the enhancement of employees while viewing them as a quantifiable asset whose future value can be increased through investment.\r\nEmployees are perceived as assets that can be provided with clear performance expectations, against which they can be rated and rewarded based on their progress over time.\r\nHuman capital management involves providing employees with the tools and training needed to accomplish stated performance goals, as well as metrics for monitoring and assessing the progress made toward these goals. HCM is also typically a key component of a company’s comprehensive enterprise resource planning (ERP) system.\r\nHuman capital management is crucial for business success as workforce trends and laws add more complexity to recruitment, retention, legislative compliance and employee management. In today's workplace, workforce management success requires that HR managers act proactively rather than reactively, and HCM helps them to do so by bringing HR functions together in one accessible place, such as an HCM software suite.","materialsDescription":" <span style=\"font-weight: bold;\">What is HCM software?</span>\r\nHCM (Human Capital Management) is a set of practices designed to help organizations manage, develop and acquire employees, and which regards employees as a business asset. HCM software focusses on both the administrative side of Human Resources (HR) and the strategic side of the business, helping organizations to maximize business value through its people. HCM software uses a series of applications to help automate and streamline HR processes. It is typically considered an enterprise software that is able to scale up or down depending on the size and the needs of the organization. It offers features such as time management and payroll as well as more advanced solutions such as performance management and employee engagement monitoring.\r\n<span style=\"font-weight: bold;\">What are the main sides of HCM?</span>\r\n<ol><li><span style=\"font-weight: bold;\">Transactional:</span> Including processes such as payroll, absence management, time management, benefits management, and onboarding.</li><li><span style=\"font-weight: bold;\">Transformational:</span> Including processes such as talent management (recruiting, learning, performance) and business intelligence (big data, employee data management, HR analytics, and workforce planning).</li></ol>\r\n<span style=\"font-weight: bold;\">What are the benefits of HCM software?</span>\r\n<ul><li>Improved visibility over the workforce</li><li>Consolidated HR systems</li><li>Advanced analytics</li><li>Improved reporting</li><li>Attracting and retaining top talent</li><li>Lower HR costs</li><li>Automated manual processes</li><li>Increased employee satisfaction</li></ul>\r\n<span style=\"font-weight: bold;\">Who uses HCM Software?</span>\r\nEvery company with a forward-looking HR strategy uses HCM software. Since companies invest in people (starting with their salaries), it makes sense for any organization to invest in Human Capital Management software.\r\nIn practical terms, there are five different categories of users:\r\n<ul><li>Employees</li><li>Managers</li><li>The HR department</li><li>The C-suite</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Human_Capital_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1903,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/NetSuite.png","logo":true,"scheme":false,"title":"NetSuite","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"netsuite","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"NetSuite features include:\r\n<span style=\"font-weight: bold;\">•Customer Relationship Management</span>\r\n- Sales Force Automation\r\n- Marketing Automation\r\n- Customer Support and Service\r\n- Incentive Management\r\n- Offline Sales Client\r\n- Partner Relationship Management\r\n<span style=\"font-weight: bold;\">•Financials/ERP</span>\r\n- General Ledger\r\n- Accounts Receivable, Accounts Payable\r\n- Advanced Financials\r\n- Revenue Recognition\r\n- Budgeting\r\n- Multi-currency\r\n- Order Management and Fulfillment\r\n- Time and Billing\r\n- Purchasing\r\n- Inventory Management\r\n- Drop Shipment/Special Order\r\n- Integrated FedEx® Shipping Functionality\r\n- Integrated UPS OnLine® Shipping Tools\r\n- Standard, Customizable Reports\r\n<span style=\"font-weight: bold;\">•Ecommerce</span>\r\n- Database Driven Web Site/Web Store\r\n- Front- and Back-Office Integration\r\n- eBay Integration\r\n- Credit Card Processing, PayPal\r\n- Affiliate Marketing\r\n- Customer Acquisition\r\n- Customer, Partner Self-Service\r\n- Web Site Analytics\r\n<span style=\"font-weight: bold;\">•Employee Management and Productivity</span>\r\n- Role-based Dashboards\r\n- Group Calendaring and Collaboration\r\n- Employee Records\r\n- Expense Reporting, Purchase Requisitions\r\n- Employee Self-Service\r\nNetSuite is the first solution to deliver on the promise of intelligent, integrated and simpler applications for growing and midsize businesses.\r\nNetSuite is intelligent. The system holds all corporate data in a single database, giving you access to your key performance metrics on a customizable, real-time dashboard. As a result, NetSuite enables you to make better, faster decisions.\r\nNetSuite is integrated. Within a single, powerful application, it combines complete customer-facing CRM and Ecommerce capabilities with back-office Accounting/ERP and self-service portals for partners. As a result, it allows companies to unite fragmented data and automate processes from end to end.\r\nNetSuite is simple. With NetSuite, implementations are both faster and less expensive than traditional business applications. Modularity enables phased implementations according to your company’s need. In addition, click not code and advanced customization supports business as you define it. As a Web-based on-demand solution, NetSuite significantly reduces your total cost of ownership (TCO).\r\nWhy NetSuite?\r\n<span style=\"font-weight: bold;\">Unify Business Processes across the Enterprise</span>\r\nWith a single, integrated platform for CRM, Accounting/ERP and Ecommerce, you can automate key business functions across all departments, including sales, marketing, service, finance, inventory, order fulfillment, purchasing, and employee management. Your employees no longer have to re-enter data in different systems, rectify inconsistent or inaccurate data, or wait for batch updates. Instead, all your employees view and share accurate data in real time, leading to greater collaboration among departments and increased productivity across your business.\r\n<span style=\"font-weight: bold;\">Increase Visibility for Better Decision Making</span>\r\nCustomizable Dashboards offer real-time access to key performance metrics, supporting intelligent, timely business decisions. In addition, full visibility into unified customer records results in more efficient and highly personalized sales, fulfillment, and service processes.\r\n<span style=\"font-weight: bold;\">Extend Processes to Customers, Suppliers, and Partners</span>\r\nGiven today’s need to work closely with partners through an extended enterprise, NetSuite offers selfservice portals that enhance both B2B and B2C collaboration. In addition, proactive notification of partner-specific events accelerates process cycles and improves responsiveness, ensuring your position as a preferred partner.\r\n<span style=\"font-weight: bold;\">Customize and extend NetSuite with SuiteFlex</span>\r\nNetSuite is the world’s most customizable ASP. Click not code configuration and modular implementations jumpstart your business on NetSuite. Advanced customization with simpler, industry standard tools allows you to tailor business practices and processes to meet your specific company and industry requirements.\r\nBecause our customization carries forward seamlessly with upgrades, we actually encourage you to highly customize NetSuite—make it your one-of-a-kind software application.\r\n<span style=\"font-weight: bold;\">Get Superior Value with an Affordable Solution</span>\r\nBuilt from the ground up for growing and midsize businesses, NetSuite offers affordable pricing, accelerated implementation, and comprehensive support packages that results in unbeatable TCO. Plus, you eliminate the costly and time-consuming integration often associated with using a patchwork of disconnected systems. NetSuite also provides leading-edge professional services and educational programs that ensure efficient implementation and continued, long-term success.","shortDescription":"NetSuite offers the industry’s first and only:\r\n• Built-in, customizable dashboards\r\n• CRM and Accounting/ERP with integrated e-commerce\r\n• SuiteFlex Customization and extension","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":13,"sellingCount":2,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"NetSuite","keywords":"","description":"NetSuite features include:\r\n<span style=\"font-weight: bold;\">•Customer Relationship Management</span>\r\n- Sales Force Automation\r\n- Marketing Automation\r\n- Customer Support and Service\r\n- Incentive Management\r\n- Offline Sales Client\r\n- Partner Relationship Mana","og:title":"NetSuite","og:description":"NetSuite features include:\r\n<span style=\"font-weight: bold;\">•Customer Relationship Management</span>\r\n- Sales Force Automation\r\n- Marketing Automation\r\n- Customer Support and Service\r\n- Incentive Management\r\n- Offline Sales Client\r\n- Partner Relationship Mana","og:image":"https://old.roi4cio.com/fileadmin/user_upload/NetSuite.png"},"eventUrl":"","translationId":1904,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees &quot;who can adjust themselves to the personality of the guest&quot;. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called &quot;at home customer services&quot; or &quot;at home customer support.&quot;\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed.&nbsp; </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"},{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"},{"id":68,"title":"Human Capital Management","alias":"human-capital-management","description":"Human capital management (HCM) is a business philosophy that emphasizes the enhancement of employees while viewing them as a quantifiable asset whose future value can be increased through investment.\r\nEmployees are perceived as assets that can be provided with clear performance expectations, against which they can be rated and rewarded based on their progress over time.\r\nHuman capital management involves providing employees with the tools and training needed to accomplish stated performance goals, as well as metrics for monitoring and assessing the progress made toward these goals. HCM is also typically a key component of a company’s comprehensive enterprise resource planning (ERP) system.\r\nHuman capital management is crucial for business success as workforce trends and laws add more complexity to recruitment, retention, legislative compliance and employee management. In today's workplace, workforce management success requires that HR managers act proactively rather than reactively, and HCM helps them to do so by bringing HR functions together in one accessible place, such as an HCM software suite.","materialsDescription":" <span style=\"font-weight: bold;\">What is HCM software?</span>\r\nHCM (Human Capital Management) is a set of practices designed to help organizations manage, develop and acquire employees, and which regards employees as a business asset. HCM software focusses on both the administrative side of Human Resources (HR) and the strategic side of the business, helping organizations to maximize business value through its people. HCM software uses a series of applications to help automate and streamline HR processes. It is typically considered an enterprise software that is able to scale up or down depending on the size and the needs of the organization. It offers features such as time management and payroll as well as more advanced solutions such as performance management and employee engagement monitoring.\r\n<span style=\"font-weight: bold;\">What are the main sides of HCM?</span>\r\n<ol><li><span style=\"font-weight: bold;\">Transactional:</span> Including processes such as payroll, absence management, time management, benefits management, and onboarding.</li><li><span style=\"font-weight: bold;\">Transformational:</span> Including processes such as talent management (recruiting, learning, performance) and business intelligence (big data, employee data management, HR analytics, and workforce planning).</li></ol>\r\n<span style=\"font-weight: bold;\">What are the benefits of HCM software?</span>\r\n<ul><li>Improved visibility over the workforce</li><li>Consolidated HR systems</li><li>Advanced analytics</li><li>Improved reporting</li><li>Attracting and retaining top talent</li><li>Lower HR costs</li><li>Automated manual processes</li><li>Increased employee satisfaction</li></ul>\r\n<span style=\"font-weight: bold;\">Who uses HCM Software?</span>\r\nEvery company with a forward-looking HR strategy uses HCM software. Since companies invest in people (starting with their salaries), it makes sense for any organization to invest in Human Capital Management software.\r\nIn practical terms, there are five different categories of users:\r\n<ul><li>Employees</li><li>Managers</li><li>The HR department</li><li>The C-suite</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Human_Capital_Management.png"},{"id":363,"title":"Project and Portfolio Management","alias":"project-and-portfolio-management","description":"<span style=\"font-weight: bold;\">Project Portfolio Management (PPM)</span> is the centralized management of the processes, methods, and technologies used by project managers and project management offices (PMOs) to analyze and collectively manage current or proposed projects based on numerous key characteristics. The objectives of PPM are to determine the optimal resource mix for delivery and to schedule activities to best achieve an organization’s operational and financial goals, while honouring constraints imposed by customers, strategic objectives, or external real-world factors. The International standard defines the framework of the Project Portfolio Management.\r\nPPM provides program and project managers in large, program/project-driven organizations with the capabilities needed to manage the time, resources, skills, and budgets necessary to accomplish all interrelated tasks. It provides a framework for issue resolution and risk mitigation, as well as the centralized visibility to help planning and scheduling teams to identify the fastest, cheapest, or most suitable approach to deliver projects and programs. Portfolio Managers define Key Performance Indicators and the strategy for their portfolio.\r\n<span style=\"font-style: italic;\">Pipeline Management.</span> Pipeline management involves steps to ensure that an adequate number of project proposals are not generated and not evaluated to determine whether (and how) a set of projects in the portfolio can be executed with finite development resources in a specified time. There are three major sub-components to pipeline management: ideation, work intake processes, and Phase-Gate reviews. Fundamental to pipeline management is the ability to align the decision-making process for estimating and selecting new capital investment projects with the strategic plan.\r\n<span style=\"font-style: italic;\">Resource Manager.</span> The focus on the efficient and effective deployment of an organization’s resources where and when they are needed. These can include financial resources, inventory, human resources, technical skills, production, and design. In addition to project-level resource allocation, users can also model ‘what-if’ resource scenarios, and extend this view across the portfolio.\r\n<span style=\"font-style: italic;\">Change Control.</span> The capture and prioritization of change requests that can include new requirements, features, functions, operational constraints, regulatory demands, and technical enhancements. PPM provides a central repository for these change requests and the ability to match available resources to evolving demand within the financial and operational constraints of individual projects.\r\n<span style=\"font-style: italic;\">Financial Management.</span> With PPM, the Office of Finance can improve their accuracy for estimating and managing the financial resources of a project or group of projects. In addition, the value of projects can be demonstrated in relation to the strategic objectives and priorities of the organization through financial controls and to assess progress through earned value and other project financial techniques.\r\n<span style=\"font-style: italic;\">Risk Management.</span> An analysis of the risk sensitivities residing within each project, as the basis for determining confidence levels across the portfolio. The integration of cost and schedule risk management with techniques for determining contingency and risk response plans, enable organizations to gain an objective view of project uncertainties.","materialsDescription":" <span style=\"font-weight: bold;\">What’s the difference between Project Management and Project Portfolio Management?</span>\r\nProject management is focused on an individual project, making sure it achieves its objectives and adheres to cost schedule baselines and performance standards. Project portfolio management, on the other hand, takes into consideration all the projects within a portfolio. The primary objective here is to select and maintain the appropriate mix of projects and to assess the costs, risks, and returns of running these projects in relation to how they match with organizational goals. Simply put, project management is about doing the project right, project portfolio management is about doing the right projects.\r\n<span style=\"font-weight: bold;\">What Problems Can Project Portfolio Management Address?</span>\r\nProject Portfolio Management helps companies avoid project overload and work on projects that are not aligned with the ultimate vision. In other words, project portfolio management helps companies to work towards their goals without getting sidetracked by too many shiny pennies (ie. projects that appear to be enticing but actually drain their resources for little return).\r\n<span style=\"font-weight: bold;\">How does Project Portfolio Management help with new product development?</span>\r\nProject Portfolio Management supports companies in assessing, evaluating and ranking new product ideas before they become projects, so that time, money and human resources can be spent working on projects that support strategic objectives. This becomes increasingly important and relevant for companies that receive dozens if not hundreds of project proposals.\r\n<span style=\"font-weight: bold;\">What are the key elements of successful portfolio management?</span>\r\nGoals, objectives, governance, approval processes and monitoring portfolio performance.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Project_and_Portfolio_Management.png"},{"id":351,"title":"Financial Accounting Applications","alias":"financial-accounting-applications","description":" Financial accounting (or financial accountancy) is the field of accounting concerned with the summary, analysis and reporting of financial transactions related to business. This involves the preparation of financial statements available for public use. Stockholders, suppliers, banks, employees, government agencies, business owners, and other stakeholders are examples of people interested in receiving such information for decision-making purposes.\r\nFinancial accountancy is governed by both local and international accounting standards. Generally Accepted Accounting Principles (GAAP) is the standard framework of guidelines for financial accounting used in any given jurisdiction. It includes the standards, conventions and rules that accountants follow in recording and summarizing and in the preparation of financial statements.\r\nOn the other hand, International Financial Reporting Standards (IFRS) is a set of passionate accounting standards stating how particular types of transactions and other events should be reported in financial statements. IFRS are issued by the International Accounting Standards Board (IASB). With IFRS becoming more widespread on the international scene, consistency in financial reporting has become more prevalent between global organizations.\r\nWhile financial accounting is used to prepare accounting information for people outside the organization or not involved in the day-to-day running of the company, managerial accounting provides accounting information to help managers make decisions to manage the business.","materialsDescription":" <span style=\"font-weight: bold;\">What is accounting?</span>\r\nAccounting is the recording of financial transactions along with storing, sorting, retrieving, summarizing, and presenting the results in various reports and analyses. Accounting is also a field of study and profession dedicated to carrying out those tasks.\r\n<span style=\"font-weight: bold;\">What are the examples of Financial Accounting?</span>\r\nOne part of accounting focuses on presenting the financial information in the form of general-purpose financial statements (balance sheet, income statement, etc.) that are distributed to people outside of the company. These external reports must be prepared in accordance with generally accepted accounting principles often referred to as GAAP or US GAAP.\r\n<span style=\"font-weight: bold;\">What is the difference between financial accounting and management accounting?</span>\r\nFinancial accounting has its focus on the financial statements which are distributed to stockholders, lenders, financial analysts, and others outside of a corporation or other organization. Because of the many users, the financial statements must comply with the generally accepted accounting principles, known as GAAP or US GAAP.<br />Managerial accounting is focused on assisting management in the operation of the company. This will include analyzing a company's costs, assisting in financial decisions, profit planning, calculating break-even points, capital budgeting, and calculating the costs of existing products in order to value the company's inventory and to determine the cost of goods sold (both to be used on the financial statements).","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Financial_Accounting_Applications.png"},{"id":355,"title":"Payroll Accounting","alias":"payroll-accounting","description":"The accounting for payroll involves all aspects of paying compensation and benefits to employees. The outcome of this process is precise records regarding the expenses associated with all types of compensation, as well as timely payments to employees.\r\nThough some systems that incorporate more or less automatic payroll systems may not include all of these steps, the general process flow will apply to most payroll systems:\r\n<span style=\"font-weight: bold;\">Set up new employees.</span> Have new employees fill out payroll-specific information as part of the hiring process, such as the W-4 form and medical insurance forms that may require payroll deductions. Set aside copies of this information in order to include it in the next payroll.\r\n<span style=\"font-weight: bold;\">Collect timecard information.</span> Salaried employees require no change in wages paid for each payroll, but you must collect and summarize information about the hours worked by non-exempt employees. This may involve having employees scan a badge through a computerized time clock.\r\n<span style=\"font-weight: bold;\">Verify timecard information.</span> Summarize the payroll information just collected and have supervisors verify that employees have correctly recorded their time.\r\n<span style=\"font-weight: bold;\">Summarize wages due.</span> Multiply the number of hours worked by the pay rate for each employee, also factoring in any overtime or shift differentials.\r\n<span style=\"font-weight: bold;\">Enter employee changes.</span> Employees may ask to have changes made to their paychecks, usually to the number of tax exemptions or pension withholdings. You may need to record much of this prior to calculating taxes, since it impacts the amount of wages to which taxes are applied.\r\n<span style=\"font-weight: bold;\">Calculate taxes.</span> Use tax tables to determine the amount of taxes to be withheld from employee gross pay.\r\n<span style=\"font-weight: bold;\">Calculate wage deductions.</span> There may be a number of additional deductions to take away from employee net income, including deductions for medical insurance, life insurance, garnishments, and union dues. You must also track the goal amounts for these deductions, so that you stop deducting once the goal totals are reached.\r\n<span style=\"font-weight: bold;\">Deduct manual payments.</span> If manual payments have already been made to employees, such as advances, then deduct these amounts from the remaining net pay.\r\n<span style=\"font-weight: bold;\">Create a payroll register. </span>Summarize the wage and deduction information for each employee in a payroll register, which you can then summarize to also create a journal entry to record the payroll. This document is automatically created by all payroll software packages.\r\n<span style=\"font-weight: bold;\">Print paychecks.</span> Print employee paychecks using the information in the payroll register. You normally itemize gross wages, deductions, and net pay in a remittance advice that accompanies the paycheck.\r\n <span style=\"font-weight: bold;\">Pay by direct deposit.</span> Notify your direct deposit processor of the amount of any direct deposit payments, and issue remittance advices to employees for these payments.\r\n<span style=\"font-weight: bold;\">Issue paychecks.</span> Have a paymaster issue paychecks to employees, requiring employee identification if there are a large number of employees.\r\n<span style=\"font-weight: bold;\">Deposit withheld taxes.</span> Deposit all withheld payroll taxes and employer matched taxes at a bank that is authorized to handle these transactions.\r\nPayroll administration is one of the most important business processes your company performs, yet one of the most cumbersome and time-consuming daily activities. It doesn’t generate direct revenues, so keeping this process to a bare minimum in time and cost means savings and more efficiency to your business. This is why you need <span style=\"font-weight: bold;\">payroll software</span>, so you can focus on income-generating strategies and daily core tasks.\r\nPayroll management software can be classified by: deployment (cloud vs. enterprise), business size (small business vs. enterprise) and target market (general vs. industry-specific). There is another way to distinctly classify payroll software, one that may impact on your workflows.\r\n<span style=\"font-weight: bold;\">Integrated payroll management system.</span> Payroll, accounting and HRM have overlapping processes.; thus, often, payroll management is integrated as a module in accounting software, HRM or an organization-wide business system like ERP. It can be a standard feature or separately charged as an add-on. Integrated payroll management covers the core tasks like payroll processing, income tax calculations and paycheck printing.\r\n<span style=\"font-weight: bold;\">Dedicated payroll management.</span> These are standalone apps that go beyond core features of payroll and tax software with specialized functions as time-tracking &amp; attendance,&nbsp; customized reporting, benefits management and even a tax planner. A good dedicated payroll application should easily integrate with other HRM and accounting systems. This type of payroll system is popular among payroll services and small businesses.<br /><br /><br /><br /><br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What are the must have features for a payroll software?</span></h1>\r\nThe essential part of any organisation is payroll. Every worker’s salary compensation is based on the payroll system. Now the features of payroll software are used to streamline and handle the payments of the employees. From automating several tasks such as depositing the salaries, to taking care of taxes, a payroll management software is highly helpful. \r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integrated Accounting.</span> The human resources team and the accounting department can save time for managing every payroll detail manually. Thus, payroll programs can eliminate the scope of miscalculation and placement of the critical data in a wrong file. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Recording Files and Payslips.</span> The software can generate reports including leave summary, salary benefits, and salary statements. By using the digital platform, the software can print payslip. Moreover, you can even download and print the regulatory payroll.&nbsp; Acting as the sole repository of employment record and document, this software can be handy for any business. This software includes essential features like experience letter, organisational chart, employees profile, occupational safety and tax, and offer letter.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting in Payroll Processing Software. </span>Through the software, you can customise the report criteria and follow the reporting tasks taken care of:<br /><ul><li>Timesheet reports</li><li>Balancing audit reports</li><li>Wage and liability audit-related reports</li><li>Unemployment wage reports</li></ul>Several reports and inquiry output formats which include email, XML, text file and printed report. As different teams use the reports, the software can restrict the allocation of essential resources. The features make the best out of the reporting operation. Before purchasing the software, you need to make sure that the essential reporting functions are available in your software.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Keeping Track of Earning.</span> One of the best payroll software features is that it manages the earnings of the employees. </li></ul>\r\n<br /> \r\n<ul><li><span style=\"font-weight: bold;\">Tax Management Done Easily.</span> The features of the payroll software solutions&nbsp; execute the task of tax filing and computing. With the features the employee taxes are filed within the deadline. This way, the chances of facing penalties are avoided.&nbsp; The payroll program software stores pay calculating records every hour. It also pays attention to tax benefit purposes.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Depositing Directly to Account.</span> One of the best features of payroll soft is that the payroll is deposited to the bank account directly. The software saves huge expense on the annual supplies and processing. It can also take care of any fraudulent activities related to the employee’s salary. The funds are transferred within no time directly from the company account to the employee account.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Customisation at its best.</span> Among all the key features personalisation plays an integral role. Through customising every check and form, the whole system of payroll software is managed. You can customise the tables and menus here. You can also customise the reports, screens, and fields to offer the best kind of service. The software can print logos of the organisation for attaching them to the reports and checks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">High Level of Security.</span> The primary security feature required in the software is that the database encryption. For restricting the highly valued resources like the tax files, employee personal details, and payroll information, the software has password protection. With the comprehensive audit trails, the security feature also focuses on the control access. This takes care of sensitive information to the highest degree. The addition of record level security can save the company form fraud cases at an optimal level.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Know about Streamlining.</span> The worker can get access to the records or printed pay stubs through the automatic generation of the payroll system. There is an option for getting in touch with the third-party administrator and track in-house bookkeeping.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Zero Error, High Level of Accuracy.</span> The best thing about payroll automation software is that every work is carried out by following a high level of skill. By installing the latest updates on the application, the features of payroll software remain upgraded. And the system does not have to pay the price of manual error. With the help of soft, there is less chance of human error. Also, the tax forms are pre-filled following the worker’s payroll details. The unbiased third-party app can keep the records up-to-date every hour even if you outsource the operations.</li></ul>\r\n<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Payroll_Accounting.png"},{"id":164,"title":"Billing","alias":"billing","description":"Billing is a complex set of programs that allows you to calculate the number of services provided, while the calculations are carried out in a variety of units of measurement. Services are charged and as a result, the client receives a ready invoice, which additionally takes into account all promotions and discounts. The billing covers three main functions: settlement operations, provision of information, financial services.\r\nTypes of billing:\r\n<ul><li>Convergent billing is a carrier-class subsystem that provides mutual settlements with the customer of any network and an arbitrary informative application.</li><li>Automatic billing is a broad definition, including a variety of phenomena: from bank statements to making a payment with a plastic card.</li><li>Deferred billing is called billing, in which the calculation is made on the basis of the calls made.</li><li>Using hot billing reduces the delay in debiting funds, i.e. the speed of interaction with the service provider increases.</li><li>Mobile billing (SMS billing) is a method of electronic payment, in which payment for services is made using a telephone.</li></ul>\r\nCurrency calculation unit between the bank and the world payment system is called the billing currency. When the billing currency is different from the currency of the account, automatic conversion of funds occurs at the bank exchange rate.","materialsDescription":" <span style=\"font-weight: bold;\">Billing tasks:</span>\r\nThe main task of the billing is to provide a full account to the subscriber, information about which is available in this billing network. The billing system is responsible for the transfer of funds from the client’s account to the organization’s account for the services provided.\r\nBilling systems allow complete accounting of each consumer’s account.\r\n<ul><li>revenues;</li><li>costs;</li><li>used services;</li><li>personal tariff plans;</li><li>the amount of funds on the balance sheet;</li><li>discounts and promotions;</li><li>other information of an informative plan.</li></ul>\r\nEffective billing is needed to save time for both operators and consumers. With all this, the billing system should be as transparent as possible, that is, the client must know exactly what services he uses and how much he pays for it. The billing system should be as simple and understandable as possible to consumers, but it should take into account all the parameters set by the service.\r\n<span style=\"font-weight: bold;\">Customer billing options:</span>\r\n<ul><li>automated calculation of the cost of services;</li><li>the ability to quickly receive services;</li><li>automatic debiting of funds (monthly fee and/or payment for services);</li><li> instant receipt of bill details;</li><li>the ability to receive timely information about new services, discounts and so on;</li><li>automatic crediting of bonuses and calculation of discounts.</li></ul>\r\nA properly functioning billing system provides an opportunity for employees of an organization using it to quickly receive information about the use of services and automatically invoice consumers. With the help of billing, it becomes easy to serve customers with bills and coupons, get a quick payment for services. The billing also produces an estimate of consumption, based on this information, the organization can draw conclusions about the demand for various types of services. Thanks to billing, providing clients with advertising information about new promotions, services, and tariffs is automated.\r\nMembers of the billing process:\r\n<ul><li>organizations that produce the necessary resources for the billing process - billing providers;</li><li>organizations that are the primary consumer of billing - cellular operators, Internet telephony operators, Internet providers, providers of digital television and so on;</li><li>ordinary users.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Billing1.png"},{"id":373,"title":"Workforce Management","alias":"workforce-management","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Workforce_Management.png"},{"id":371,"title":"Compensation Management","alias":"compensation-management","description":" Compensation management is a critical part of talent management and employee retention. It uses financial and nonmonetary benefits to attract recruits, reduce turnover, spur performance and boost employee engagement. It is responsible for ensuring that salary and bonuses remain competitive and benefit programs change with the needs of the workforce. The people in this role not only work with data but are also keen to understand the complexity of benefits administration.\r\nCompensation management software is standard in human capital management software suites. It is used to budget employee salaries and provides information about how salary changes with a job role. Although HR has charge of compensation management systems, it can be accessed by managers in a firm.\r\nThe software is typically configured to give supervisors a departmental view of the employee data they need to make salary offers, the issue raises and grant bonuses. An employee's performance management data may be displayed along with compensation information.\r\nEnsuring that salaries are competitive is a major benefit of compensation management systems. Compensation data that's in tune with the market gives hiring managers critical data they need when making an offer to a candidate. This applies as well to raises and bonuses to the incumbent workforce. Employees today have opportunities to find out about their peers' salaries and benefits. A good compensation management system is alert to the market, and this can help motivate employees and reduce turnover.\r\nCompensation management requires the use of external data. Managers gather salary market data by industry, company size, job role and geography. They can use government data, information from publicly available sites that gather user reported salary data, as well as purchase data from third-party firms that conduct ongoing surveys of salary and benefits.","materialsDescription":" <span style=\"font-weight: bold; \">Why is Compensation Management so important?</span>\r\n<ol><li>Compensation management makes a company vigilant. It drives managers to be on the lookout for star performers who must be given rewards for their efforts, which ultimately decreases the risk of losing a valuable employee.</li><li>It is positive reinforcement. Yes, money doesn’t make the world go round and if line managers are not friendly, helpful and supportive retention is difficult. But cash prizes and consistent monetary perks in conjunction with a great work environment allow companies to grow by leaps and bounds through motivated, hard-working employees.</li><li>Compensation management enhances the company’s reputation. When workers are satisfied with their monetary and intangible rewards, they attract better prospects for vacant positions, bringing new, fresh talent to the organization.</li></ol>\r\n<span style=\"font-weight: bold;\">Benefits of Compensation Management for your Organization</span>\r\n<ul><li>One of the most significant benefits associated with compensation management is that it helps the organization achieve employee satisfaction. A happy employee will be more productive while contributing to the overall profit of the business. This makes employees realize that they are getting equal returns for the time and effort they are dedicating to the organization. The practice of compensation management exerts a positive impact on the employees by influencing them to perform better and increasing their overall efficiency.</li><li>This stabilizes the labor turnover rate as employees get compensated for their work at a competitive market rate.&nbsp; They do not feel the need of leaving the organization. It can then be concluded that compensation management helps to increase the loyalty of the employees towards the organization.</li><li>Compensation management is an important aspect of the job evaluation process. It augments the whole process by setting up standards for the company that are realistic as well as achievable, as far as the compensation practices of the organization are concerned.</li><li>It is a practice which helps to improve the relationship of the company with the labor union, as it allows the compliance of different labor laws and acts. If the organization is following the compensation practices same as that of the market, there will be no dispute to settle between them and the labor union.</li><li>It helps the professional growth of employees, as their efficiency increases, when there is a reward present for achieving a certain level of production. This also means that the deserving employees are fairly compensated for the efforts they are putting into their work, thus helping the organization to retain the best talent.</li><li>Compensation Management is the practice that if followed properly, will turn the organization into a hub of talent. This means that more human capital will get attracted to the company when they will view the compensation package that it will be offering. Also, the organization must keep in mind that monetary rewards are not something that only derives the motivation of the workforce. The overall compensation package must also include the non-monetary rewards, where the employees should be appreciated for the effort they are putting in their work. Therefore, the organization must ensure that its compensation package is based on monetary as well as non-monetary rewards.</li></ul>\r\n<span style=\"font-weight: bold;\">How to Manage Compensation</span>\r\nVery small businesses may use multiple spreadsheets to track and calculate different aspects of their employees’ compensation. This isn’t an efficient system, but when you only have a few employees, it may suit your needs. However, as your business grows and you hire more staff, your old spreadsheets just won’t do the job anymore.\r\nSpreadsheets take a lot of time to update. For a growing workforce, they can become unmanageable. When employee data is spread between multiple sheets, finding and tracking information is time-consuming and you could misplace important data.\r\nIn some cases, the compensation data that gets misplaced can have serious, negative impacts on your business. For example, if your new employee is mistakenly not added to your benefits plan and then they become seriously injured, they won’t have any coverage. This is devastating for the affected employee and can damage morale for the rest of the team.\r\nThis is why businesses turn to compensation management software as they grow. With this software, all the information your HR department needs are in one place. Since the information is in one place, you can quickly and efficiently analyze your employees’ compensation and make any necessary changes.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Compensation_Management.png"},{"id":150,"title":"Workforce Performance Management","alias":"workforce-performance-management","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Workforce_Performance_Management.png"},{"id":339,"title":"Marketing","alias":"marketing","description":" Marketing is the study and management of exchange relationships. It is the business process of creating relationships with and satisfying customers. Because marketing is used to attract customers, it is one of the primary components of business management and commerce. Marketers can direct product to other businesses (B2B marketing) or directly to consumers (B2C marketing).\r\nRegardless of who is being marketed to, several factors, including the perspective the marketers will use. These market orientations determine how marketers will approach the planning stage of marketing. This leads into the marketing mix, which outlines the specifics of the product and how it will be sold. This can in turn, be affected by the environment surrounding the product, the results of marketing research and market research, and the characteristics of the product's target market.\r\nOnce these factors are determined, marketers must then decide what methods will be used to market the product. This decision is based on the factors analyzed in the planning stage as well as where the product is in the product life cycle.\r\nMarketing is defined by the American Marketing Association as &quot;the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large&quot;. The term developed from the original meaning which referred literally to going to market with goods for sale. From a sales process engineering perspective, marketing is &quot;a set of processes that are interconnected and interdependent with other functions of a business aimed at achieving customer interest and satisfaction&quot;.\r\nPhilip Kotler defined marketing as &quot;Satisfying needs and wants through an exchange process&quot;, and a decade later defines it as “a social and managerial process by which individuals and groups obtain what they want and need through creating, offering and exchanging products of value with others.”\r\nThe Chartered Institute of Marketing defines marketing as &quot;the management process responsible for identifying, anticipating and satisfying customer requirements profitably&quot;. A similar concept is the value-based marketing which states the role of marketing to contribute to increasing shareholder value. In this context, marketing can be defined as &quot;the management process that seeks to maximise returns to shareholders by developing relationships with valued customers and creating a competitive advantage&quot;.\r\nIn the past, marketing practice tended to be seen as a creative industry, which included advertising, distribution and selling. However, because the academic study of marketing makes extensive use of social sciences, psychology, sociology, mathematics, economics, anthropology and neuroscience, the profession is now widely recognized as a science, allowing numerous universities to offer Master-of-Science (MSc) programs.\r\nThe process of marketing is that of bringing a product to market, which includes these steps: broad market research; market targeting and market segmentation; determining distribution, pricing and promotion strategies; developing a communications strategy; budgeting; and visioning long-term market development goals. Many parts of the marketing process (e.g. product design, art director, brand management, advertising, inbound marketing, copywriting etc.) involve use of the creative arts.","materialsDescription":"<span style=\"font-weight: bold; \">What the differences between B2B and B2C Marketing?</span>\r\nThe different goals of B2B and B2C marketing lead to differences in the B2B and B2C markets. The main differences in these markets are demand, purchasing volume, amount of customers, customer concentration, distribution, buying nature, buying influences, negotiations, reciprocity, leasing and promotional methods.\r\n<span style=\"font-style: italic; \">Demand:</span> B2B demand is derived because businesses buy products based on how much demand there is for the final consumer product. Businesses buy products based on customer's wants and needs. B2C demand is primarily because customers buy products based on their own wants and needs.\r\n<span style=\"font-style: italic; \">Purchasing Volume:</span> Businesses buy products in large volumes to distribute to consumers. Consumers buy products in smaller volumes suitable for personal use.\r\n<span style=\"font-style: italic; \">Amount of Customers:</span> There are relatively fewer businesses to market to than direct consumers.\r\n<span style=\"font-style: italic; \">Customer Concentration:</span> Businesses that specialize in a particular market tend to be geographically concentrated while customers that buy products from these businesses are not concentrated.\r\n<span style=\"font-style: italic; \">Distribution:</span> B2B products pass directly from the producer of the product to the business while B2C products must additionally go through a wholesaler or retailer.\r\n<span style=\"font-style: italic; \">Buying Nature:</span> B2B purchasing is a formal process done by professional buyers and sellers while B2C purchasing is informal.\r\n<span style=\"font-style: italic; \">Buying Influences:</span> B2B purchasing is influenced by multiple people in various departments such as quality control, accounting, and logistics while B2C marketing is only influenced by the person making the purchase and possibly a few others.\r\n<span style=\"font-style: italic; \">Negotiations:</span> In B2B marketing, negotiating for lower prices or added benefits is commonly accepted while in B2C marketing (particularly in Western cultures) prices are fixed.\r\n<span style=\"font-style: italic; \">Reciprocity:</span> Businesses tend to buy from businesses they sell to. For example, a business that sells printer ink is more likely to buy office chairs from a supplier that buys the business's printer ink. In B2C marketing, this does not occur because consumers are not also selling products.\r\n<span style=\"font-style: italic; \">Leasing:</span> Businesses tend to lease expensive items while consumers tend to save up to buy expensive items.\r\n<span style=\"font-style: italic; \">Promotional Methods:</span> In B2B marketing, the most common promotional method is personal selling. B2C marketing mostly uses sales promotion, public relations, advertising, and social media.\r\n<span style=\"font-weight: bold; \">What are marketing orientations?</span>\r\nA marketing orientation has been defined as a &quot;philosophy of business management.&quot; or &quot;a corporate state of mind&quot; or as an &quot;organization[al] culture&quot;. Although scholars continue to debate the precise nature of specific orientations that inform marketing practice, the most commonly cited orientations are as follows:\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Product</span></span>\r\nA firm employing a product orientation is mainly concerned with the quality of its product. A product orientation is based on the assumption that all things being equal, consumers will purchase products of superior quality. The approach is most effective when the firm has deep insights into customer needs and desires as derived from research and/or intuition and understands consumer's quality expectations and price consumers are willing to pay. Although the product orientation has largely been supplanted by the marketing orientation, firms practicing a product orientation can still be found in haute couture and arts marketing.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Sales</span></span>\r\nA sales orientation focuses on the selling/promotion of the firm's existing products, rather than developing new products to satisfy unmet needs or wants. This orientation seeks to attain the highest possible sales through promotion and direct sales techniques. The sales orientation &quot;is typically practiced with unsought goods.&quot; One study found that industrial companies are more likely to hold a sales orientation than consumer goods companies. The approach may also suit scenarios in which a firm holds dead stock, or otherwise sells a product that is in high demand, with little likelihood of changes in consumer tastes diminishing demand.\r\nA 2011 meta-analyses found that the factors with the greatest impact on sales performance are a salesperson's sales-related knowledge (knowledge of market segments, sales presentation skills, conflict resolution, and products), degree of adaptiveness (changing behavior based on the aforementioned knowledge), role clarity (salesperson's role is to expressly to sell), cognitive aptitude (intelligence) and work engagement (motivation and interest in a sales role).\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Production</span></span>\r\nA firm focusing on a production orientation specializes in producing as much as possible of a given product or service in order to achieve economies of scale or economies of scope. A production orientation may be deployed when a high demand for a product or service exists, coupled with certainty that consumer tastes and preferences remain relatively constant (similar to the sales orientation). The so-called production era is thought to have dominated marketing practice from the 1860s to the 1930s, but other theorists argue that evidence of the production orientation can still be found in some companies or industries. Specifically, Kotler and Armstrong note that the production philosophy is &quot;one of the oldest philosophies that guides sellers... [and] is still useful in some situations.&quot;\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Marketing</span></span>\r\nThe marketing orientation is the most common orientation used in contemporary marketing. It is a customer-centric approach that involves a firm basing its marketing program around products that suit new consumer tastes. Firms adopting a marketing orientation typically engage in extensive market research to gauge consumer desires, use R&amp;D (Research &amp; Development) to develop a product attuned to the revealed information, and then utilize promotion techniques to ensure consumers are aware of the product's existence and the benefits it can deliver. Scales designed to measure a firm's overall market orientation have been developed and found to be robust in a variety of contexts.\r\nThe marketing orientation has three prime facets, which are:\r\n<span style=\"font-style: italic; \">Customer orientation:</span> A firm in the market economy can survive by producing goods that people are willing and able to buy. Consequently, ascertaining consumer demand is vital for a firm's future viability and even existence as a going concern.\r\n<span style=\"font-style: italic; \">Organizational orientation:</span> The marketing department is of prime importance within the functional level of an organization. Information from the marketing department is used to guide the actions of a company's other departments.\r\nAs an example, a marketing department could ascertain (via marketing research) that consumers desired a new type of product or a new usage for an existing product. With this in mind, the marketing department would inform the R&amp;D department to create a prototype of a product/service based on consumers' new desires.\r\nThe production department would then start to manufacture the product, while the marketing department would focus on the promotion, distribution, pricing, etc. of the product. Additionally, a firm's finance department would be consulted, with respect to securing appropriate funding for the development, production, and promotion of the product. Finance may oppose the required capital expenditure since it could undermine a healthy cash flow for the organization.\r\n<span style=\"font-style: italic;\">Mutually beneficial exchange:</span> In a transaction in the market economy, a firm gains revenue, which thus leads to more profits, market shares, and/or sales. A consumer, on the other hand, gains the satisfaction of a need/want, utility, reliability and value for money from the purchase of a product or service.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Societal marketing</span></span>\r\nA number of scholars and practitioners have argued that marketers have a greater social responsibility than simply satisfying customers and providing them with superior value. Marketing organizations that have embraced the societal marketing concept typically identify key stakeholder groups such as employees, customers, and local communities. Companies that adopt a societal marketing perspective typically practice triple bottom line reporting whereby they publish social impact and environmental impact reports alongside financial performance reports. Sustainable marketing or green marketing is an extension of societal marketing.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Marketing.png"},{"id":341,"title":"Customer Service","alias":"customer-service","description":" Customer service is the process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item. Customer service can take the form of in-person interaction, a phone call, self-service systems, or by other means.\r\nCustomer service is an important part of maintaining ongoing client relationships, which is key to continuing revenue. For this reason, many companies have worked hard to increase their customer satisfaction levels.\r\nMost successful businesses recognize the importance of providing outstanding customer service. Courteous and empathetic interaction with a trained customer service representative can mean the difference between losing or retaining a customer.\r\nWhen problems arise, customers should receive timely attention to the issue. Prompt attention to emails and phone calls is critical to maintaining good relations. Requiring customers to stand in long lines or sit on hold can sour an interaction before it begins.\r\nIdeally, customer service should be a one-stop endeavor for the consumer. For example, if a customer calls a helpline regarding a problem with a product, the customer service representative should follow through with the customer until the issue is fully resolved.\r\nThis may entail scheduling appointments with in-person repair personnel if the problem cannot be resolved on the phone, or transferring a call to skilled technicians in another department. Proactively following up with the customer to ensure that he or she is fully satisfied is another smart move.","materialsDescription":" What are customer service standards?\r\nCustomer service standards are an internal corporate set of rules governing the company's customer service activities, an algorithm for communicating with customers, and general standards for responding to unusual situations. The standard of customer service is an integral part of the corporate standard of the company.\r\nFunctions of customer service standards:\r\n<ol><li>To order. The client does not encounter problems, does not see them, which means that he is confident that all the staff without exception are professionals who know their business.</li><li>To control. It is difficult to assess and monitor the work of each manager if there are no clear criteria for evaluation. At the same time, the implementation of the sales plan cannot be the only parameter of the assessment; you need to know whether the manager of customer service standards adopted in this company adheres.</li><li>To adapt. Among other things, the availability of customer service standards simplifies the procedure.</li></ol>\r\nCustomer service standards are effective if the customer does not see the difference between the work of two (or more) managers, and sees only “proprietary” service, always the same, regardless of any external factors or circumstances. The customer service standard, which has been tested in practice, backed up by experience (perhaps even someone else's), created on the basis of analytical studies and recognized methods, can be called &quot;gold&quot;. It allows you to increase profits, improve the image of the company, attract new customers.\r\nCustomer service standards are an important part of the company's brand. But, in addition, the standards are necessary and other units, in particular, the department to work with staff. Therefore, their development must take into account the needs of all interested services of the company.\r\n<span style=\"font-weight: bold; \">What is the purpose of introducing customer service standards in the company?</span>\r\nThe objectives of implementing the standards are as follows:\r\n<ul><li>For employees with experience: minimize the number of erroneous and unnecessary actions. The result of this will be saving time of each employee (no errors - no need to spend time correcting them). And, as a result, increased productivity.</li><li>For novice employees: customer service standards allow you to transfer the necessary knowledge in the most concise manner and in a short time.</li><li>For the company: the abolition of dependence on the old-timers. Not all employees who have worked in the company for many years (or even since the day of foundation) are able to resist the so-called star disease. Having knowledge and experience, a person loses the ability to objectively evaluate his work, he begins to think that he is the best manager in the company. It can end very badly - in the event of dismissal, such an employee will take the base, and turn clients against the company. Standards for customer service are needed to ensure that all employees can be assessed on a single scale, based on the actual benefits they bring to the company, as well as the attitude of the employee to the company.</li><li>For the company: the uniformity of control activities of managers. Standards are unequivocal, exclude double interpretations, and therefore cannot cause controversy about the rightness of an employee or employer.</li><li>For managers: the standards of uniform customer service are the same for all managers, and this makes it possible to make the pay of each manager absolutely transparent and intelligible. Realizing that there will be no double interpretations, the manager may not be afraid that he will be paid less than expected - all his mistakes and achievements are immediately visible and understandable.</li></ul>\r\n<span style=\"font-weight: bold; \">The application of service standards allows you:</span>\r\n<ul><li>to develop a company style in dealing with clients;</li><li>to increase the effectiveness of the work of managers with new customers;</li><li>to bring the quality of communication with customers to a higher level;</li><li>to create a positive opinion of the company about the company, so that it can be recommended to its acquaintances, thus increasing the number of potential and then real customers;</li><li>to minimize conflicts between the manager and the customer;</li><li>to develop a technology for training newcomers;</li><li>to transfer the assessment of the work of the manager from the subjective to the objective, transparent and understandable to everyone;</li><li>to establish a procedure for controlling the work of personnel;</li><li>to increase the motivation of managers to work.</li></ul>\r\n<span style=\"font-weight: bold;\">Benefits of applying service standards</span>\r\n<ul><li>The accumulation of experience: the entire base focuses on the company, and not on the hands of managers, &quot;old-timers.&quot; Thus, the departure of one or several “old” employees does not become a “natural disaster” for the company.</li><li>Motivation, analysis and control: customer service standards make it possible to develop a transparent scheme of managers' motivation based on a clear, almost mathematical analysis of their work. The sales process is optimized.</li><li>Setting goals. With the help of standards, the company has the ability to set clear, reasonable plans. This allows you to keep the atmosphere in the team friendly and stable, and the lack of &quot;muffled&quot; tasks - to increase the loyalty of managers to the company.</li><li>Standards of customer service is a fairly mobile system that allows you to immediately detect errors in working with clients and quickly eliminate them. In addition, at any stage of working with a client, the head of the sales department can intervene in the process, noticing an error in the work of the manager, and even be proactive in order to prevent an error to which the manager is heading.</li><li>Quick and easy start for beginners. Customer service standards are actually a knowledge base, collected, analyzed, and streamlined. Such information is easily transmitted and assimilated by beginners, which means that the beginner quickly gets to work and starts to make a profit. In addition, a newbie will not spoil relations with a client by awkward actions, since he already knows what to do in any conflict and problem situations.</li><li>Customer confidence. Customer service standards allow the latter to feel confident in the company - no matter where the customer is, he will always easily recognize “his” company by brand features and can be absolutely sure that in a small town they will be served as qualitatively as in a million-plus city, because that the company is well aware of their work. So, such a company can be trusted.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Customer_Service.png"},{"id":337,"title":"Sales","alias":"sales","description":" Sales are activities related to selling or the number of goods or services sold in a given targeted time period.\r\nThe seller, or the provider of the goods or services, completes a sale in response to an acquisition, appropriation, requisition, or a direct interaction with the buyer at the point of sale. There is a passing of title (property or ownership) of the item, and the settlement of a price, in which agreement is reached on a price for which transfer of ownership of the item will occur. The seller, not the purchaser, typically executes the sale and it may be completed prior to the obligation of payment. In the case of indirect interaction, a person who sells goods or service on behalf of the owner is known as a salesman or saleswoman or salesperson, but this often refers to someone selling goods in a store/shop, in which case other terms are also common, including salesclerk, shop assistant, and retail clerk.\r\nIn common law countries, sales are governed generally by the common law and commercial codes. In the United States, the laws governing sales of goods are somewhat uniform to the extent that most jurisdictions have adopted Article 2 of the Uniform Commercial Code, albeit with some non-uniform variations.\r\nA person or organization expressing an interest in acquiring the offered item of value is referred to as a potential buyer, prospective customer, or prospect. Buying and selling are understood to be two sides of the same &quot;coin&quot; or transaction. Both seller and buyer engage in a process of negotiation to consummate the exchange of values. The exchange, or selling, process has implied rules and identifiable stages. It is implied that the selling process will proceed fairly and ethically so that the parties end up nearly equally rewarded. The stages of selling, and buying, involve getting acquainted, assessing each party's need for the other's item of value, and determining if the values to be exchanged are equivalent or nearly so, or, in buyer's terms, &quot;worth the price&quot;. Sometimes, sellers have to use their own experiences when selling products with appropriate discounts.\r\nAlthough the skills required are different, from a management viewpoint, sales is a part of marketing. Sales often form a separate grouping in a corporate structure, employing separate specialist operatives known as salespersons (singular: salesperson). Selling is considered by many to be a sort of persuading &quot;art&quot;. Contrary to popular belief, the methodological approach of selling refers to a systematic process of repetitive and measurable milestones, by which a salesman relates his or her offering of a product or service in return enabling the buyer to achieve their goal in an economic way.","materialsDescription":" <span style=\"font-weight: bold;\">What's the Difference Between Sales and Marketing?</span>\r\nSales and Marketing: two terms we often hear together when working with mid-size companies. In some ways, this is logical because the two need to work together. But in fact, Sales and Marketing are two very different functions and require very different skills.\r\nBusiness leaders know what Operations are; they make stuff. They know what Accounting is; they record and control the money. And they know what Sales do; they sell stuff. So if you are not making stuff, selling stuff, or recording the money—what is marketing and why do you need it?\r\nWhat's the difference between Sales and Marketing? To answer this question, let's define what Sales and Marketing are separately and how they support one another.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">What is Marketing? Aligning with Customers, Now and for the Future</span></span>\r\nA key job of Marketing is to understand the marketplace from the perspective of the customer looking back towards the company and helping lead the company where it should be in the future. Marketing’s job is to direct the organization toward the segments, or groups of customers and channels where the company can profitably compete. It should help the organization see how it needs to modify its product offerings, pricing, and communication so that it meets the needs of the distribution channel or end customers.\r\nMarketing also needs to convert the market understanding into tools and tactics to attract the market, build (often digital) relationships, and develop leads. Without Sales, Marketing efforts run short. Marketing directs Sales as to where they should be hunting and what ammo to use. Note, however, that if Marketing becomes a sales support function focused only on the now, the future can become lost.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Without Marketing, Sales Suffers</span></span>\r\nNot even the best hunter can bring home dinner if they are shooting blanks at decoys. Markets are constantly changing. The job of marketing is to stay ahead of the changes and help the hunters see where they should be hunting and provide them with the right ammunition. If Marketing is only focused on delivering the ammunition for today, nobody will see where the industry is moving or where the company needs to hunt next. This limits growth not only for Sales and Marketing but also for your entire organization.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Can You be Both Sales and Marketing?</span></span>\r\nIn all my years, working for companies that ranged from Fortune 100 to mid-size companies I have never met anyone who was really good at both sales and marketing. I have held the title of VP of Sales and Marketing, managing a 500 person sales and merchandising force. I was really a marketing person with sales authority. The skills required to focus on the now and the push of sales are different. In many ways, they are contrary to the skills of looking to the future and the customer perspective of marketing.\r\nEvery Sales organization feels they have a good understanding of their customers. But every Sales conversation with a customer has a sales transaction lurking in the background. Therefore, customers can never be completely open about their needs and want when talking to a sales person.\r\nFor a company to really grow, someone must have the job of looking out the window towards where the company needs to go in the future. For many companies, this is the job of the CEO and Sales hires someone to do some sales support and gives them a marketing title. But as companies grow, the job of CEO starts to become a full-time job in itself and the strategic role of Marketing gets short-changed. A study of mid-size companies by the University of Texas showed that companies that separated the roles of Marketing and Sales were much more likely to grow faster than the industry average.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Sales and Marketing: Today and the Future</span></span>\r\nSales need to be focused on the now. You can’t run a company unless your sales team is focused on bringing in today’s business. But you can’t really ask your Sales leaders where the company should go next and to develop the 18-month plan to get there without losing focus on today’s revenue. Besides, if your sales executive was really good at developing future-focused business strategies and tying that strategy to the plans and tools of marketing to make it happen, they would be a marketing person and not a now-focused sales person.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Sales.png"},{"id":421,"title":"Digital Commerce Applications","alias":"digital-commerce-applications","description":"E-commerce is the activity of buying or selling products on online services or over the Internet. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.\r\nModern electronic commerce typically uses the World Wide Web for at least one part of the transaction's life cycle although it may also use other technologies such as e-mail. Typical e-commerce transactions include the purchase of online books (such as Amazon) and music purchases (music download in the form of digital distribution such as iTunes Store), and to a less extent, customized/personalized online liquor store inventory services. There are three areas of e-commerce: online retailing, electric markets, and online auctions. E-commerce is supported by electronic business.\r\nE-commerce businesses may also employ some or all of the followings:\r\n<ul><li>Online shopping for retail sales direct to consumers via Web sites and mobile apps, and conversational commerce via live chat, chatbots, and voice assistants;</li><li>Providing or participating in online marketplaces, which process third-party business-to-consumer or consumer-to-consumer sales;</li><li>Business-to-business buying and selling;</li><li>Gathering and using demographic data through web contacts and social media;</li><li>Business-to-business (B2B) electronic data interchange;</li><li>Marketing to prospective and established customers by e-mail or fax (for example, with newsletters);</li><li>Engaging in pre-retail for launching new products and services;</li><li>Online financial exchanges for currency exchanges or trading purposes.</li></ul>","materialsDescription":" <span style=\"font-weight: bold; \">5 Reasons Why E-commerce Is So Important For Your Business</span>\r\nFrom startups to small businesses right through to huge brands, there are a huge number of companies that can benefit from their own e-commerce website, where they can sell their own products or services. In today's competitive and convenience-focused society, no longer do consumers want to venture to the high street in order to buy items, instead, consumers want to shop from their own homes, making e-commerce a flexible solution for both businesses and buyers.\r\nIf you’re still on the fence about launching an e-commerce store then look no further, here are the top 5 reasons e-commerce is so important for your business and just how you can benefit from moving online this year!\r\n<span style=\"font-weight: bold; \">Can Broaden Your Brand</span>\r\nE-commerce is an ideal way you can take your brand from a traditional brick and mortar store to an innovative, well-loved brand. By offering great products 24 hours a day along with online customer service, blogs and social media, no longer is your business one singular store, with an online presence your business can be the home of your products and the general home of your business, allowing you to fully expand your product ranges without having to worry about moving locations or worrying about not being able to expand your business.\r\n<span style=\"font-weight: bold; \">It’s More Convenient</span>\r\nAn online store is available all day, every day meaning your customers can visit your store at all times, no matter what their schedule might be. These days people don’t always have the time to physically go shopping, instead more and more people are choosing to shop online to find the items they want or need and if your business can offer this for your customers there’s no you shouldn't appeal to a wider range of customers all looking for a convenient and flexible experience.\r\n<span style=\"font-weight: bold; \">Increase Your Reach</span>\r\nDue to the internet’s accessibility, millions of people across the world can view your website at any time, meaning that for those looking to expand their businesses and reach out to a larger audience, you have many more opportunities to do so. Compare the number of people you can reach through a website to the amount you can reach through a high street store or local advertising, there’s no reason you shouldn’t look at taking your business online if you’re looking to improve your reach.\r\n<span style=\"font-weight: bold; \">Gives You Marketing Opportunities</span>\r\nYour website is one of the best marketing tools your business has, not only can the use of SEO when building your site lead to more chances of your business getting found in search engines, but a huge number of marketing techniques can also work alongside your website, including pay per click advertising, your social media marketing, and your email marketing, all of which can include links back to your website.\r\n<span style=\"font-weight: bold; \">Scalable</span>\r\nAs your business grows it’s very likely you’ll want to grow your product range and your target audience, as well as develop your business for customer requirements and consumer demand. An e-commerce site lets you scale your business accordingly, allowing you to add more lines, add more payment options and even grow when you choose to ship to, without having to worry about changing your location or moving to larger premises as you might with a brick and mortar store.\r\nE-commerce offers the business a whole range of opportunities, from marketing opportunities to increase your products ranges to generating more sales and with an optimized and well-developed website, you can not only achieve these goals but also offer your customers around the clock, convenient service, that can boost your business.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Digital_Commerce_Applications.png"},{"id":69,"title":"Business Analytics","alias":"business-analytics","description":"Business Analytics is “the study of data through statistical and operations analysis, the formation of predictive models, application of optimization techniques, and the communication of these results to customers, business partners, and college executives.” Business Analytics requires quantitative methods and evidence-based data for business modeling and decision making; as such, Business Analytics requires the use of Big Data.\r\nSAS describes Big Data as “a term that describes the large volume of data – both structured and unstructured – that inundates a business on a day-to-day basis.” What’s important to keep in mind about Big Data is that the amount of data is not as important to an organization as the analytics that accompany it. When companies analyze Big Data, they are using Business Analytics to get the insights required for making better business decisions and strategic moves.\r\nCompanies use Business Analytics (BA) to make data-driven decisions. The insight gained by BA enables these companies to automate and optimize their business processes. In fact, data-driven companies that utilize Business Analytics achieve a competitive advantage because they are able to use the insights to:\r\n<ul><li>Conduct data mining (explore data to find new patterns and relationships)</li><li>Complete statistical analysis and quantitative analysis to explain why certain results occur</li><li>Test previous decisions using A/B testing and multivariate testing</li><li>Make use of predictive modeling and predictive analytics to forecast future results</li></ul>\r\nBusiness Analytics also provides support for companies in the process of making proactive tactical decisions, and BA makes it possible for those companies to automate decision making in order to support real-time responses.","materialsDescription":"<span style=\"font-weight: bold; \">What does Business Analytics (BA) mean?</span>\r\nBusiness analytics (BA) refers to all the methods and techniques that are used by an organization to measure performance. Business analytics are made up of statistical methods that can be applied to a specific project, process or product. Business analytics can also be used to evaluate an entire company. Business analytics are performed in order to identify weaknesses in existing processes and highlight meaningful data that will help an organization prepare for future growth and challenges.\r\nThe need for good business analytics has spurred the creation of business analytics software and enterprise platforms that mine an organization’s data in order to automate some of these measures and pick out meaningful insights.\r\nAlthough the term has become a bit of a buzzword, business analytics are a vital part of any business. Business analytics make up a large portion of decision support systems, continuous improvement programs and many of the other techniques used to keep a business competitive. Consequently, accurate business analytics like efficiency measures and capacity utilization rates are the first step to properly implementing these techniques.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Business_Analytics.png"},{"id":361,"title":"Financial Performance and Strategy Management Applications","alias":"financial-performance-and-strategy-management-applications","description":" Strategic financial management means not only managing a company's finances but managing them with the intention to succeed—that is, to attain the company's goals and objectives and maximize shareholder value over time. However, before a company can manage itself strategically, it first needs to define its objectives precisely, identify and quantify its available and potential resources, and devise a specific plan to use its finances and other capital resources toward achieving its goals.\r\nStrategic financial management is about creating profit for the business and ensuring an acceptable return on investment (ROI). Financial management is accomplished through business financial plans, setting up financial controls, and financial decision making.","materialsDescription":" <span style=\"font-weight: bold;\">What is financial performance management?</span>\r\nAlso known as corporate performance management, financial performance management refers to the ways that a company manages and monitors financial results across an organization. The primary purpose of financial performance management is to compare actual results to budgets and forecasts and make adjustments accordingly. The result? Companies are better equipped to meet their business goals.\r\nVentana Research describes financial performance management as a specific set of capabilities that includes &quot;defining their company's key performance indicators, formulating strategic plans and forecasts, handling performance reporting, and increasing finance operational efficiency and execution company-wide.”\r\n<span style=\"font-weight: bold;\">What is financial performance management software?</span>\r\nFinancial performance management software, also known as corporate performance management software, streamlines financial management processes. This software connects budgeting, planning, close, consolidation, reporting, and disclosure to a single data source. It enables users to complete these tasks in one software system, as opposed to many separate systems.\r\nIn essence, financial performance management software consolidates information, formats it to meet compliance requirements, and provides automated tools that enable finance to create regulatory reports and disclosures. In addition to a central data repository and workflow tools, financial performance management software has features to create, manage, validate, and publish financial statements and reports. Best-in-class financial performance management software even has a robust suite of communication tools that foster collaboration and improve audit controls.\r\n<span style=\"font-weight: bold;\">What are the benefits of corporate performance management?</span>\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies become more agile when faced with unexpected business events.</span> With features like KPI dashboards, real-time data, and responsive plans that change as actuals do, CFOs and finance executives can understand what’s happening and take action faster.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies make better decisions.</span> CPM systems often have automated features like scenario modeling, rolling forecasts, and what-if scenarios analysis. Using these in combination with a single version of automated data, executives can better analyze performance, respond to change, and make more informed decisions.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies focus on analysis.</span> Using corporate performance software, users spend less time on manual tasks like data collection and data entry. Instead, they can focus their time on value-added activities like analyzing profitability, reducing costs, business partnering with executive decision-makers, and developing a strategy.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies interpret large amounts of data quickly.</span> CPM as we know it is evolving. Once CPM was purely financial management. Today, organizations are sitting on a treasure trove of information, that if adequately managed, could provide telling insights about the state of business and the direction decision-makers should take next. Modernized CPM solutions help financial users identify these underlying trends, unearth insights, and interpret large amounts of data quickly.\r\n<span style=\"font-weight: bold;\">Corporate performance management aligns the entire organization, from corporate to subsidiaries to divisions to LoBs, departments, and individual contributors all in a single solution.</span> CPM software aligns every part of the organization to a central data source, so collaborators make all decisions, create reports, and perform analysis with financial truth top of mind and with finance at the heart of every decision.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Financial_Performance_and_Strategy_Management_Applications.png"},{"id":359,"title":"Order Management","alias":"order-management","description":" Order management is the administration of business processes related to orders for goods or services. Order management is the order-to-cash sales process that sits at the heart of any goods-based B2C and B2B company. Put simply, it’s the end-to-end cycle of receiving and processing a customer order through to fulfillment. \r\nOrder management is not conducted in isolation; it relies upon almost every department in a company: from a customer service team to the warehouse staff, the accounting department through to delivery partners. When mastered effectively, order management ensures a business’s workflow runs smoothly by establishing efficient processes to keep it moving forward; maintaining customer satisfaction and protecting a company’s reputation.\r\nOrder management involves a series of interconnected touchpoints and stakeholders who work collaboratively together to enable customers to order the right products, for the right price and receive them at the right time. The order fulfillment system (as it is also known) not only secures that order-to-cash (O2C) processes run smoothly, but also gives businesses the opportunity to build customer profiles and keep track of inventory volume and sales records.\r\nWhen scaling your business, it’s important to automate and streamline this process — otherwise, you’ll eventually be overwhelmed by the sheer number of orders coming in. An ordering system gives you a one-stop shop to view and manage all customer orders in one place.\r\nSome systems offer a two-way sync that makes sure order information is passed between your order management system and your ecommerce platform while providing you with visibility into the entire process. This can help automate the flow of sales order information to every piece of the supply chain. That means you can track the entire journey of a customer order, from the “Buy” button to delivery — and even returns.\r\nOrder processing is the process or work flow from order placement to delivery. This is a key element of order fulfillment, where reliability and accuracy lead to customer satisfaction. Steps in order processing include picking, sorting, tracking and shipping. Order processing can range from manual (hand written on an order log sheet) to highly technological and data driven (through online orders and order processing software) depending on the operation.\r\nIn order to establish a fast-moving, cost-effective and accurate order management cycle, both B2C and B2B companies are choosing to use an integrated and responsive order management system (OMS). The OMS integrates directly with a business’s ERP and is set up to work alongside the human workforce in order to obtain the most productive and profitable order management cycle possible.\r\nAn integrated order management system may encompass these modules:\r\n<ul><li>Product information (descriptions, attributes, locations, quantities)</li><li>Inventory available to promise (ATP) and sourcing</li><li>Vendors, purchasing, and receiving</li><li>Marketing (catalogs, promotions, pricing)</li><li>Customers and prospects</li><li>Order entry and customer service (including returns and refunds)</li><li>Financial processing (credit cards, billing, payment on account)</li><li>Order processing (selection, printing, picking, packing, shipping) </li></ul>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What is OMS software?</span></h1>\r\nAn order management system is a software system that facilitates and manages the execution of trade orders. An order management system is any tool or platform that tracks sales, orders, inventory, and fulfillment as well as enables the people, processes, and partnerships necessary for products to find their way to the customers who bought them. \r\nAn order processing system software should provide one centralized place to manage orders from all sales channels. Centralizing this in one system is critical to delivering a superior customer experience by providing order status, on-time deliveries and meeting customer expectations for buy, fulfill and return anywhere. \r\nThe right solution gives you a foundation for consistent and seamless execution across all customer, financial, inventory and supply chain touch points that drives customer satisfaction, repeat business and long-term loyalty. Additionally, order management systems can improve sales visibility and reduce delays and back orders by giving you a single view of demand, inventory and supply.\r\nAn effective order management system software lets you seamlessly orchestrate the fulfillment of products and services across virtually all your customer touch points. Without a centralized order management system, realizing a comprehensive view of demand, transactions and customers across all channels and fulfillment locations can be extremely difficult.\r\nOrder management software equips you to think beyond the inventory on hand to focus on what's available to promise to your customers. It eliminates costly and rigid inventory segmentation across channels and business units with a single, real-time, consolidated view of inventory across the enterprise, from your suppliers and manufacturing facilities to your warehouse and stores.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How to choose the right OMS software?</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Define your system objectives and priorities of each.</span> By doing so and discussing with your internal stakeholders, you’ll clearly understand features that are “absolute requirements” vs. ones that are “nice to have.” Don’t forget to factor in scalability and future thinking.</li><li><span style=\"font-weight: bold;\">Draft a request for proposal (RFP)</span>. This will help your team get organized and both you and the vendor(s) understand the technical requirements and limitations of the system you’re hoping to implement. Don’t forget to include order volumes, number of SKUs, current vendor landscape, existing software, hardware, and networks, a timeline for the systems acquisition process, and details on training &amp; enablement.</li><li><span style=\"font-weight: bold;\">Research systems options</span>. It’s unlikely that you’ll find an ideal fit for your business with your first contact (but how amazing would that be), so compile a list of 4-6 vendors to evaluate and reach out to for demos or trails. </li><li><span style=\"font-weight: bold;\">Review trade-offs.</span> It’s unlikely you’ll find a vendor that is a 100% fit and your final selection will be based on a number of trade-off criteria. Feature &amp; function alone shouldn’t be your sole selection criteria as you’ll want to take into account the entirety of the business relationship you’re getting into.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How do your customers benefit from an online order management system?</span></h1>\r\nAn online ordering software doesn’t just benefit you, though. It also benefits your customers. The system will give them a quick, convenient, and 24/7 way to place orders without having to call or email your staff, or fill out old-fashioned Excel or Word order forms. They'll have instant, online updates on the status of their orders, and they’ll have greater confidence that their orders will arrive on-time and with the correct items. An online order management system also makes your company look more professional in the eyes of your customers.Here are three ways they benefit:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">They can place orders on their schedule.</span> Between managing employees, servicing customers, and marketing their business, most business owners are working on a very tight schedule. Taking the time to call or email your sales staff or meet with a sales rep can be challenging. Using an online product ordering system that allows customers to log on at their convenience and quickly choose the items they want to order goes a long way for customer service. If they place the same order on a regular basis, they can use a reorder feature which duplicates previous orders. The whole process takes a matter of seconds. So alleviate this challenge by implementing a system that allows your customers to place an order anytime.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">They can check their order status at any time.</span> One of the biggest challenges a business faces is managing their inventory. On one hand, they want to have enough inventory available to service their customers. On the other hand, they don’t want to have inventory piling up on their shelves. There’s a critical need to know with confidence when inventory will arrive.</li></ul>\r\n\r\n<ul><li> <span style=\"font-weight: bold;\">They have a higher probability of receiving the correct order in a timely manner. </span>Nothing will erode your customers' trust more than making errors on their shipments and invoices. If it happens once, that may be forgiven as a simple mistake. However, if it happens repeatedly, your customer is likely to start looking for alternative options. An online order management system with warehouse integration can send the order directly to your third party warehouse. This reduces the probability that an error will be made. The less people who handle the order information, the lower the likelihood for human error.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Order_Management.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as &quot;on-demand software&quot;, and was formerly referred to as &quot;software plus services&quot; by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term &quot;Software as a Service&quot; (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure.&nbsp; While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies.&nbsp; Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1919,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Eloqua.png","logo":true,"scheme":false,"title":"Oracle Eloqua","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-eloqua","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<p>Eloqua is a software as a service (SaaS) platform for marketing automation offered by Oracle that aims to help B2B marketers and organizations manage marketing campaigns and sales lead generation.</p>\r\n<p>Eloqua sends marketing advertisements to mobile devices, email, video and search results pages. The platform promises increased conversions, sales and understanding of customers.</p>\r\n<p>Eloqua features a marketing campaign planning canvas and email automation to target customers and prospective clients. The software tracks opened emails, customer activity and visitor behavior potential clients through the marketer's website. Eloqua stores the information of tracked customers and prospective clients such as company, job title, name, address, email and phone in its database for analysis.</p>\r\n<p>Oracle's marketing solution is most often used in large enterprises that primarily market to other businesses. Eloqua offers packages for basic, standard and enterprise marketing. Numerous features differentiate account levels, like access to various Oracle sales and marketing services.</p>\r\n<p>Competition for Eloqua includes Marketo, Hubspot, Salesforce's Pardot, ActON, SharpSpring, Expiriture, Marketing Optimizer and Sales Fusion.</p>","shortDescription":"Oracle Eloqua is a marketing automation solution for B2B marketers to track customers through all phases of the buying cycle.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":15,"sellingCount":14,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Eloqua","keywords":"","description":"<p>Eloqua is a software as a service (SaaS) platform for marketing automation offered by Oracle that aims to help B2B marketers and organizations manage marketing campaigns and sales lead generation.</p>\r\n<p>Eloqua sends marketing advertisements to mobile devi","og:title":"Oracle Eloqua","og:description":"<p>Eloqua is a software as a service (SaaS) platform for marketing automation offered by Oracle that aims to help B2B marketers and organizations manage marketing campaigns and sales lead generation.</p>\r\n<p>Eloqua sends marketing advertisements to mobile devi","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Eloqua.png"},"eventUrl":"","translationId":1920,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":65,"title":"Marketing Automation"}],"testingArea":"","categories":[{"id":820,"title":"Marketing Automation","alias":"marketing-automation","description":"Marketing automation refers to software platforms and technologies designed for marketing departments and organizations to more effectively market on multiple channels online (such as email, social media, websites, etc.) and automate repetitive tasks.\r\nMarketing departments, consultants and part-time marketing employees benefit by specifying criteria and outcomes for tasks and processes which are then interpreted, stored and executed by digital marketing software, which increases efficiency and reduces human error. Originally focused on email marketing automation, marketing automation now refers to a broad range of automation and analytic tools for marketing, especially inbound marketing. Marketing Automation platforms are used as a hosted or web-based solution, and no software installation is required by the customer.\r\nThe reason for using a marketing automation platform is to streamline sales and marketing organizations by replacing high-touch, repetitive manual processes with automated solutions.\r\nMarketing automation is a platform that marketers use to plan, coordinate, manage and measure all of their marketing campaigns, both online and offline. It is often used along with lifecycle marketing strategy to closely manage and nurture generated leads, aiming to convert leads into customers.\r\nMarketing automation is a type of software that allows companies to effectively target customers with automated marketing messages across channels including email, websites, social media and text messages to generate sales leads. The technology is a segment of customer relationship management, or CRM, and is typically used by marketing departments as a way to remove repetitive tasks from staff workflows and increase overall marketing efficiency.\r\nOften, a brand will use multiple marketing automation tools, referred to as the marketing technology or martech — stack. These automation platforms assist in lead generation via email marketing, chatbots hosted on social media or websites, and other channels such as short message service (SMS) text. Marketing automation tools extend the reach of marketing campaigns, creating inbound marketing, a term some vendors use to refer to the strategy of finding prospects for top- to mid-funnel via personalization of pitches derived through analytics tools, which segment customers into different groups for different approaches.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Marketing automation features</span></p>\r\nDigital marketing automation software manages the online element of a marketing campaign, including data analytics that can create more precise personalization of content to individual customers to drive engagement and revenue.\r\nArtificial intelligence (AI) applications such as chatbots can help automate the delivery of that information or direct potential customers to webpages, online documents or forms that help create sales or gauge a potential customer's current or future interest in purchasing a company's goods or services. Marketing manager tools can also administer customer satisfaction and product usage surveys and then collect, measure and segment the response data.\r\nThe main features of marketing automation software typically include:\r\n<ul><li>Account-based marketing</li><li>Analytics for CRM</li><li>Campaign management</li><li>Inbound marketing</li><li>Lead management</li><li>Marketing ROI</li><li>Targeting and segmentation</li><li>Social marketing</li></ul>","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Who should use marketing automation?</span></h1>\r\n<p class=\"align-left\">The beauty of a marketing automation system is that it can help your business maximize on efforts that have already proven successful. Attracting new audiences through the use of effective marketing strategies is step one, but if you want to do more to nurture those people so that they become customers, marketing automation is a good bet.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">How can marketing automation benefit my business?</span></h1>\r\n<p class=\"align-left\">Marketing software solutions removes the hassle from your marketing strategy and allows you to streamline, automate and evaluate tasks and workflows. Your business will be able to scale its efforts and improve how you target customers.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What is marketing automation software?</span></h1>\r\n<p class=\"align-left\">In essence, it’s a set of solutions that automates, streamlines and analyzes marketing-related workflows and engagement to get more leads and qualify them for sales. The idea is the more qualified leads you get the higher the conversion rate and the more revenue you generate. </p>\r\n<p class=\"align-left\">Marketing software programs differ from CRM in that the purpose of marketing automation software is to get top-of-funnel leads, while the latter nurtures middle- and bottom-of-funnel leads. In short, marketing automation qualifies leads to feed into the CRM sales funnel for nurturing prospects to conversion.</p>\r\n<p class=\"align-left\">Marketing automation plugs into a company's CRM system, which, typically, has its own native marketing automation cloud service (such as Salesforce Pardot and Oracle Eloqua). Eloqua will work with other CRM platforms that compete with Oracle's, and Marketo, an independent marketing automation platform, will work with Salesforce, Oracle, Microsoft and other CRM systems. HubSpot also is a popular marketing automation platform that has its own CRM backbone.</p>\r\n<p class=\"align-left\">This becomes important when a company's marketing operations rely on a survey, email, social media or chatbot app for inbound lead-generation efforts that plug into Marketo or Eloqua, which, in turn, allows those marketing processes to continue regardless of which CRM the company uses. In effect, they act as middleware connecting the thousands of niche marketing automation tools and large CRM systems, where a company's customer data resides.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What are the types of marketing automation software?<br /></span></h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">CRM integrated</span>. Many CRM solutions today have multi-channel marketing tools to make lead generation a seamless experience from top-of-funnel to conversion. If not fully packaged, at least the marketing automation and CRM are modularized and have native integration.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Email marketing</span>. Marketing automation has its beginnings with email marketing software. Many mailers are established and have maintained their email marketing UI as their core functionality, but they now offer newer marketing automation features like lead scoring, landing page integration and analytics beyond the open-click metric.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Marketing automation.</span> This is the primary category featuring the standard tools, such as: forms, landing pages, lead scoring, lead database, reporting and analytics and pre-built or integrated email marketing and CRM functions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Marketing analytics software</span>. They can be standalone apps or modules to a bigger marketing automation system. They lend more powerful analytics to the base system and cross over to the business intelligence category.<br />Social marketing. These are marketing software solutions with focus on social media functionalities such as Twitter and LinkedIn prospecting, brand mention tracking on Facebook and triggered posts on your pages based on your rules for keywords, hashtags or mentions.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What does marketing automation software do?</span></h1>\r\n<p class=\"align-left\">Here are the main features of marketing automation technology, which you should look for when subscribing to one.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Lead scoring. </span>Allows you to automatically grade leads based on specific criteria you set, including demographics, prospect behaviors and historical interactions. You assign a weight to each criterion and the system aggregates them to calculate the prospect’s lead score. The lead scores can be segregated by range and automatically funneled to their respective workflows. </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Lead database</span>. The lead database captures a qualified prospect’s details and other marketing activities like web visits, email clicks and downloads. This database funnels leads to your CRM sales pipeline and, once converted, into your main customer database. The lead database may also allow for segmentation to help you target groups.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Lead nurturing.</span> Generally runs workflows designed to filter or shortlist prospects, which include managing the processes in email marketing and other channels and capturing data that helps in further qualifying leads.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Email marketing.</span> Business email marketing software allows email drip campaigns and features newsletter and email templates or an editor that lets you design your layout with ease. It allows for mass emails to targeted lists with a tracking tool to view number of opens and click-throughs. It may also feature an advanced tool for triggered emails, which send the right response in real time to specific customer actions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">CRM integration</span>. Once the leads are qualified at the top-of-funnel, they are sent to the sales team; hence, marketing automation software should have seamless CRM integration. The integration can be with a third-party solution or as an add-on to the marketing automation software.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Forms and landing pages.</span> A form is embedded on the landing page to collect lead data, where it is funneled into your database for lead scoring. The landing page can also include dynamic content, where images, texts and calls-to-action are customized to the lead based on profiling like geolocation, industry, job title, previous interactions with you, etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Progressive profiling.</span> This is a smart form that delivers the right fields to different leads. A web visitor is analyzed for key details (for example: IP address, source page, Y/N customer) and is led to a series of unique short forms to capture specific data. This feature may also require social credentials for deeper profiling.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Reporting &amp; analytics. </span>You can calculate an individual campaign’s cost and ROI and, generally, your marketing activities, by running analytics on key metrics that are sliced and diced in different ways that include open emails, downloads, lead volume, etc. In conjunction with CRM, you can associate these values against sales metrics like conversion rate, win-loss rate and total sales.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Mobile-optimized. </span>Mobile-optimized landing pages and emails help you target users who access the Internet from their smartphones or tablets. Mobile-optimized also means you can access the system and your data on the go.<br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon-marketing-automation.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1938,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Identity_and_Access_Management.jpg","logo":true,"scheme":false,"title":"Oracle Identity and Access Management (IAM)","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-identity-and-access-management-idm","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Oracle’s complete, integrated, next-generation identity management platform provides breakthrough scalability with an industry-leading suite of identity management solutions. Reduce operational costs. Achieve rapid compliance with regulatory mandates. Secure sensitive applications and data—regardless of whether they are hosted on premises or in the cloud. <span style=\"font-weight: bold;\">Identity Cloud</span> Oracle extends its leadership in IAM by introducing the next generation comprehensive security and identity platform that is cloud-native and designed to be an integral part of the enterprise security fabric, providing modern identity for modern applications. <span style=\"font-weight: bold;\">Identity Governance</span> Balance access, security, and compliance while reducing costs. Simplify account administration, streamline audit tasks, and managing identities across all your applications. <span style=\"font-weight: bold;\">Access Management</span> The industry’s most advanced solution for securing applications, data, and web- and cloud-based services. Oracle Access Management Oracle API Gateway Oracle Enterprise Single Sign-On <span style=\"font-weight: bold;\">Directory Services</span> The only integrated directory solution optimized for cloud, mobile, and social ecosystems. Designed to deliver breakthrough performance for mission-critical enterprise and carrier-grade environments.","shortDescription":"Oracle Identity and Access Management (IAM) is complete, integrated, next-generation identity management platform provides breakthrough scalability ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":16,"sellingCount":18,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Identity and Access Management (IAM)","keywords":"","description":"Oracle’s complete, integrated, next-generation identity management platform provides breakthrough scalability with an industry-leading suite of identity management solutions. Reduce operational costs. Achieve rapid compliance with regulatory mandates. Secure s","og:title":"Oracle Identity and Access Management (IAM)","og:description":"Oracle’s complete, integrated, next-generation identity management platform provides breakthrough scalability with an industry-leading suite of identity management solutions. Reduce operational costs. Achieve rapid compliance with regulatory mandates. Secure s","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Identity_and_Access_Management.jpg"},"eventUrl":"","translationId":1939,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":46,"title":"IAM - Identity and Access Management"}],"testingArea":"","categories":[{"id":44,"title":"IAM - Identity and Access Management","alias":"iam-identity-and-access-management","description":"<span style=\"font-weight: bold; \">Identity management</span> (IdM), also known as <span style=\"font-weight: bold; \">identity and access management</span> (IAM or IdAM), is a framework of policies and technologies for ensuring that the proper people in an enterprise have the appropriate access to technology resources. IdM systems fall under the overarching umbrellas of IT security and Data Management.\r\nWith an IAM framework in place, information technology (IT) managers can control user access to critical information within their organizations. Identity and access management software offers role-based access control, which lets system administrators regulate access to systems or networks based on the roles of individual users within the enterprise. In this context, access is the ability of an individual user to perform a specific task, such as view, create or modify a file. Roles are defined according to job competency, authority and responsibility within the enterprise.\r\nSystems used for identity and access management include single sign-on systems, multi-factor authentication and privileged access management (PAM). These technologies also provide the ability to securely store identity and profile data as well as data governance functions to ensure that only data that is necessary and relevant is shared. IAM systems can be deployed on premises, provided by a third-party vendor through a cloud-based subscription model or deployed in a hybrid cloud.\r\n<span style=\"font-weight: bold; \">Basic components of IAM.</span> On a fundamental level, IAM encompasses the following components:\r\n<ul><li>How individuals are identified in a system.</li><li>How roles are identified in a system and how they are assigned to individuals.</li><li>Adding, removing and updating individuals and their roles in a system.</li><li>Assigning levels of access to individuals or groups of individuals.</li><li>Protecting the sensitive data within the system and securing the system itself.</li></ul>\r\nAccess identity management system should consist of all the necessary controls and tools to capture and record user login information, manage the enterprise database of user identities and orchestrate the assignment and removal of access privileges. That means that systems used for IAM should provide a centralized directory service with oversight as well as visibility into all aspects of the company user base.\r\nTechnologies for identity access and management should simplify the user provisioning and account setup process. User access management software should reduce the time it takes to complete these processes with a controlled workflow that decreases errors as well as the potential for abuse while allowing automated account fulfillment. An identity and access management system should also allow administrators to instantly view and change access rights.\r\nIAM systems should be used to provide flexibility to establish groups with specific privileges for specific roles so that access rights based on employee job functions can be uniformly assigned. Identity access management software should also provide request and approval processes for modifying privileges because employees with the same title and job location may need customized, or slightly different, access.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What is the difference between identity and access management?</span></h1>\r\nAfter authentication, there needs to be an access control decision. The decision is based on the information available about the user. The difference between identity management and access management is thus:\r\n<ul><li>Identity Management is about managing the attributes related to the user.</li><li>Access Management is about evaluating the attributes based on policies and making Yes/No decisions.</li></ul>\r\nThere are three types of Access Control Systems: \r\n<ul><li>Discretionary Access Control (DAC)</li><li>Mandatory Access Control (MAC)</li><li>Role-Based Access Control (RBAC)</li></ul>\r\n<h1 class=\"align-center\">What are the main benefits of identity management?</h1>\r\nIdentity access and management are useful in many ways: it ensures regulatory compliance, enables cost savings, and simplifies the lives of your customers by enhancing their experience. These are the main benefits of having an IAM solution:\r\n<ul><li><span style=\"font-weight: bold; \">Easily accessible anywhere</span></li></ul>\r\nNowadays, people need their identities all the time to use services and resources. In that sense, they require access to any platform without limits using their IDs, thus eliminating barriers for customers to enter the platform anytime, anywhere.\r\n<ul><li><span style=\"font-weight: bold; \">It encourages the connection between the different parts</span></li></ul>\r\nThe digital transformation that is taking place among more and more organizations forces the need for people, applications and devices to stay connected to each other. And, as expected, all of these processes bring with them some security threats.\r\nHowever, IAM software is a solution that guarantees correct administration with the best identity providers, such as Salesforce, Twitter and Google. Authentication and security are two of the strengths of Identity and Access Management, as well as being extendable and ready for future advances.&nbsp; \r\n<ul><li><span style=\"font-weight: bold; \">It improves productivity</span></li></ul>\r\nIdentity software automates the entry of new personnel and facilitates access to all components of the system with which the company operates. This allows reducing times in the delivery of access so that they begin to produce immediately. For this reason, business agility is also increased by using the advantages that technology makes available to meet the demands of today’s world. \r\n<ul><li><span style=\"font-weight: bold; \">It optimizes user experience</span></li></ul>\r\nRemembering so many usernames and passwords to access social networks, banks and other services on the Internet becomes a challenge for people. Thanks to user identity management system, people can get an identity that provides access to different systems. Single sign-on (SSO) allows customers and partners to access different internal and external applications with the same access method. That way the user experience will not be affected.\r\n<ul><li><span style=\"font-weight: bold; \">Secure your brand at all levels</span></li></ul>\r\nThere will be no risk of security breach, regardless of whether a connection is made from multiple identity providers. Identity management software and access management software enables strong authentication to keep your business and brand secure. Detailed verification of all identities entering the system is performed, in addition to allowing various licenses to limit access levels. At the same time, it monitors through analysis, fraud detection and alert functions that indicate a possible real risk. In short, enterprise identity management system is a reliable tool that employs technology to support digital transformation. A software that provides agility, security and satisfaction to the company’s customers. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IAM.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as &quot;on-demand software&quot;, and was formerly referred to as &quot;software plus services&quot; by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term &quot;Software as a Service&quot; (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure.&nbsp; While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies.&nbsp; Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"},{"id":27,"title":"ODMS - Operational Database Management System","alias":"odms-operational-database-management-system","description":"Operational database management systems (also referred to as OLTP On-Line Transaction Processing databases) are used to update data in real-time. These types of databases allow users to do more than simply view archived data. Operational databases allow you to modify that data (add, change or delete data), doing it in real-time. OLTP databases provide transactions as the main abstraction to guarantee data consistency that guarantees the so-called ACID properties. Basically, the consistency of the data is guaranteed in the case of failures and/or concurrent access to the data.\r\nSince the early 90s, the operational database software market has been largely taken over by SQL engines. Today, the operational DBMS market (formerly OLTP) is evolving dramatically, with new, innovative entrants and incumbents supporting the growing use of unstructured data and NoSQL DBMS engines, as well as XML databases and NewSQL databases. NoSQL databases typically have focused on scalability and have renounced to data consistency by not providing transactions as OLTP systems do. Operational databases are increasingly supporting distributed database architecture that can leverage distribution to provide high availability and fault tolerance through replication and scale-out ability.\r\nThe growing role of operational databases in the IT industry is moving fast from legacy databases to real-time operational databases capable to handle distributed web and mobile demand and to address Big data challenges. Recognizing this, Gartner started to publish the Magic Quadrant for Operational Database Management Systems in October 2013.\r\nOperational databases are used to store, manage and track real-time business information. For example, a company might have an operational database used to track warehouse/stock quantities. As customers order products from an online web store, an operational database can be used to keep track of how many items have been sold and when the company will need to reorder stock. An operational database stores information about the activities of an organization, for example, customer relationship management transactions or financial operations, in a computer database.\r\nOperational databases allow a business to enter, gather, and retrieve large quantities of specific information, such as company legal data, financial data, call data records, personal employee information, sales data, customer data, data on assets and much other information. An important feature of storing information in an operational database is the ability to share information across the company and over the Internet. Operational databases can be used to manage mission-critical business data, to monitor activities, to audit suspicious transactions, or to review the history of dealings with a particular customer. They can also be part of the actual process of making and fulfilling a purchase, for example in e-commerce.","materialsDescription":" <span style=\"font-weight: bold;\">What is DBMS used for?</span>\r\nDBMS, commonly known as Database Management System, is an application system whose main purpose revolves around the data. This is a system that allows its users to store the data, define it, retrieve it and update the information about the data inside the database.\r\n<span style=\"font-weight: bold;\">What is meant by a Database?</span>\r\nIn simple terms, Database is a collection of data in some organized way to facilitate its user’s to easily access, manage and upload the data.\r\n<span style=\"font-weight: bold;\">Why is the use of DBMS recommended? Explain by listing some of its major advantages.</span>\r\nSome of the major advantages of DBMS are as follows:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Controlled Redundancy:</span></span> DBMS supports a mechanism to control the redundancy of data inside the database by integrating all the data into a single database and as data is stored at only one place, the duplicity of data does not happen.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Data Sharing:</span></span> Sharing of data among multiple users simultaneously can also be done in DBMS as the same database will be shared among all the users and by different application programs.</li><li> Backup and Recovery Facility: DBMS minimizes the pain of creating the backup of data again and again by providing a feature of ‘backup and recovery’ which automatically creates the data backup and restores the data whenever required.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Enforcement of Integrity Constraints:</span></span> Integrity Constraints are very important to be enforced on the data so that the refined data after putting some constraints are stored in the database and this is followed by DBMS.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Independence of Data:</span></span> It simply means that you can change the structure of the data without affecting the structure of any of the application programs.</li></ul>\r\n<span style=\"font-weight: bold;\">What is the purpose of normalization in DBMS?</span>\r\nNormalization is the process of analyzing the relational schemas which are based on their respective functional dependencies and the primary keys in order to fulfill certain properties.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The properties include:</span></span>\r\n<ul><li>To minimize the redundancy of the Data.</li><li>To minimize the Insert, Delete and Update Anomalies.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ODMS.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":2467,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png","logo":true,"scheme":false,"title":"Oracle Hospitality for Food and Beverage—Simphony POS","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-hospitality-for-food-and-beverage-simphony-pos","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<span style=\"font-weight: 700; \">A comprehensive technology platform</span>\r\n<dl><ul><dt>Easily complement Oracle Hospitality Simphony with loss prevention, inventory management, and gift and loyalty, labor, table reservations, and reporting capabilities</dt><dd>Take advantage of purpose-built hardware engineered for the hospitality industry</dd><dt>Bring mobile technology to the heart of your business with front-and back-office applications that work seamlessly across devices</dt><dd>Connect with leading Oracle partners to adapt your solution to your business and remain at the forefront of innovation</dd></ul></dl>\r\n<span style=\"font-weight: 700; \">Suits multiple types of F&amp;B operations</span>\r\n<ul><li>Maximize revenues by supporting multiple concepts within a single enterprise—table service, quick-service, take-out, retail</li><li>Support strategic expansion by adapting to multiple brands and franchisee relationships with different concepts</li><li>Minimize IT complexity by having one central system for all operations</li><li>Maximize strategic insight with a single real-time reporting platform across all brands and concepts</li></ul>\r\n<span style=\"font-weight: 700; \">A cloud POS for modern hospitality</span>\r\n<ul><li>Reduce the cost and complexity of your IT infrastructure with cloud systems</li><li>Ensure high performance with scalability that allows you to grow your business without capital expenditure</li><li>Remain current with the latest innovations and feature developments</li><li>Enjoy peace of mind from knowing business operations are not at risk due to internet disruptions</li></ul>\r\n<span style=\"font-weight: 700; \">Real-time reporting and financial analysis</span>\r\n<ul><li>Access real-time financial results from anywhere in the world</li><li>Execute promotions and see their impact on the financial results</li><li>Compare financial results between locations, against budget, or history</li><li>Use the consolidated product movement data to negotiate better purchasing deals with suppliers</li></ul>\r\n<span style=\"font-weight: 700; \">Mobile-ready</span>\r\n<ul><li>Run your POS applications seamlessly across fixed POS and mobile devices</li><li>Engage guests with staff-facing applications and customer-facing apps that enhance the guest experience from start to finish</li><li>Access reporting from a smartphone or tablet to track business performance anywhere</li></ul>\r\n<span style=\"font-weight: 700; \">Maintain brand standards globally</span>\r\n<ul><li>Enforce brand, menu, and employee management standards globally and allow for localization when appropriate</li><li>Ensure menu and pricing consistency globally, within a country, a region, or a single location</li><li>Expand your business through franchising while maintaining brand consistency</li><li>Ensure that staff are trained quickly to deliver a consistently excellent experience both at front of house and in the kitchen</li></ul>","shortDescription":"Oracle Hospitality Simphony is the cloud and mobile hospitality management platform, providing enterprise point-of-sale (POS) and back-office functionality to support a wide range of operations","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Hospitality for Food and Beverage—Simphony POS","keywords":"","description":"<span style=\"font-weight: 700; \">A comprehensive technology platform</span>\r\n<dl><ul><dt>Easily complement Oracle Hospitality Simphony with loss prevention, inventory management, and gift and loyalty, labor, table reservations, and reporting capabilities</dt><","og:title":"Oracle Hospitality for Food and Beverage—Simphony POS","og:description":"<span style=\"font-weight: 700; \">A comprehensive technology platform</span>\r\n<dl><ul><dt>Easily complement Oracle Hospitality Simphony with loss prevention, inventory management, and gift and loyalty, labor, table reservations, and reporting capabilities</dt><","og:image":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png"},"eventUrl":"","translationId":2468,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":427,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_E-Business_Suite.jpg","logo":true,"scheme":false,"title":"Oracle E-Business Suite","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-e-business-suite","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Designed to automate the basic directions of activity of the enterprises, including finance, production, personnel management, logistics, marketing, distribution and sales, customer service, relationships with suppliers and customers, and others.\r\nOracle E-Business Suite is the most comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.\r\nWhy Oracle?\r\nWith hundreds of cross-industry capabilities spanning enterprise resource planning, customer relationship management, and supply chain planning, Oracle E-Business Suite applications help customers manage the complexities of global business environments no matter if the organization is small, medium, or large in size. As part of Oracle’s Applications Unlimited strategy, Oracle E-Business Suite applications will continue to be enhanced, thus protecting and extending the value of your software investment.","shortDescription":"Oracle E-Business Suite - replicable integrated suite of application software produced by Oracle, includes functional blocks ERP, CRM, PLM.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":11,"sellingCount":6,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle E-Business Suite","keywords":"Oracle, E-Business, Suite, applications, business, customer, management, customers","description":"Designed to automate the basic directions of activity of the enterprises, including finance, production, personnel management, logistics, marketing, distribution and sales, customer service, relationships with suppliers and customers, and others.\r\nOracle E-Bus","og:title":"Oracle E-Business Suite","og:description":"Designed to automate the basic directions of activity of the enterprises, including finance, production, personnel management, logistics, marketing, distribution and sales, customer service, relationships with suppliers and customers, and others.\r\nOracle E-Bus","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_E-Business_Suite.jpg"},"eventUrl":"","translationId":428,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":698,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Data_Integrator_Cloud.png","logo":true,"scheme":false,"title":"Oracle Data Integrator Cloud","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-data-integrator-cloud","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Oracle Data Integrator Cloud Service (ODICS) delivers high-performance data movement and transformation capabilities with its open and integrated E-LT architecture and extended support for Cloud and Big Data solutions. Oracle Data Integrator Cloud Service provides all of the functionality included in Oracle Data Integrator Enterprise Edition in a single heterogeneous Cloud Service integrated with the Oracle Public Cloud. Providing an easy-to-use user interface combined with a rich extensibility framework, Oracle Data Integrator Cloud Service improves productivity, reduces development costs and lowers total cost of ownership among data-centric architectures. Oracle Data Integrator Cloud Service is fully integrated with Oracle Platform as a Service (PaaS) offerings such Oracle Database Cloud Service, Oracle Database Exadata Cloud Service and/or Oracle Big Data Cloud Service to put data and value at the center of the enterprise. Oracle Data Integrator Cloud Service is open and standards-based such that it can work with 3rd party systems as well as Oracle’s solutions.\r\nCloud E-LT Architecture for High Performance\r\nOracle Data Integrator Cloud Service's E-LT architecture leverages disparate relational database management systems (RDBMS) or Big Data engines to process and transform the data. This approach optimizes performance and scalability and lowers overall solution costs. Instead of relying on a separate, conventional ETL transformation server, Oracle Data Integrator Cloud Service’s E-LT architecture generates native code for disparate RDBMS or big data engines (SQL, HiveQL, or bulk loader scripts, for example). The E-LT architecture extracts data from the disparate sources, loads it into a target, and executes transformations using the power of the database or Hadoop. By leveraging existing databases and big data infrastructures, Oracle Data Integrator Cloud Service provides unparalleled efficiency and lower cost of ownership. By reducing network traffic and transforming data in the server containing the target data, the E-LT architecture delivers the highest possible performance for Cloud environments.\r\nHeterogeneous Cloud Support\r\nOracle Data Integrator Cloud Service provides heterogeneous support for 3rd party platforms, data-sources, data warehousing appliances and Big Data systems. While Oracle Data Integrator Cloud Service leverages optimizations for Oracle Database and Big Data Cloud Services to perform E-LT data movement, transformation, data quality and standardization operations, Oracle Data Integrator Cloud Service is fully optimized for mixed technologies including: sources, targets and applications, etc.\r\nKnowledge Modules Provide Flexibility and Extensibility\r\nKnowledge Modules are at the core of the Oracle Data Integrator Cloud Service’s architecture. They make all Oracle Data Integrator processes modular, flexible, and extensible. Knowledge Modules implement the actual data flows and define the templates for generating code across the multiple systems involved in each data integration process. Knowledge Modules are generic, because they allow data flows to be generated regardless of the transformation rules. At the same time, they are highly specific, because the code they generate and the integration strategy they implement are explicitly tuned for a given technology. Oracle Data Integrator Cloud Service provides a comprehensive library of Knowledge Modules, which can be tailored to implement existing best practices ranging from leveraging heterogeneous source and/or target systems, to methodologies for highest performance, for adhering to corporate standards, or for specific vertical know-how. By helping companies capture and reuse technical expertise and best practices, Oracle Data Integrator Cloud Service’s Knowledge Module framework reduces the cost of ownership. It also enables metadata-driven extensibility of product functionality to meet the most demanding data integration challenges.\r\nOracle’s Data Integration solutions provide continuous access to timely, trusted, and heterogeneous data across the enterprise to support both analytical and operational data integration. We look forward to hearing how you might use Oracle Data Integrator Cloud Service within your enterprise.","shortDescription":"Oracle Data Integrator Cloud Service provides pushdown data processing; high performance ETL with less data movement which is best for the Cloud. Oracle Data Integrator Cloud Service executes data transformations where the data lies without having to copy data unnecessarily to remote locations.\r\n","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":1,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Data Integrator Cloud","keywords":"Cloud, Data, Oracle, Integrator, data, Service, E-LT, architecture","description":"Oracle Data Integrator Cloud Service (ODICS) delivers high-performance data movement and transformation capabilities with its open and integrated E-LT architecture and extended support for Cloud and Big Data solutions. Oracle Data Integrator Cloud Service prov","og:title":"Oracle Data Integrator Cloud","og:description":"Oracle Data Integrator Cloud Service (ODICS) delivers high-performance data movement and transformation capabilities with its open and integrated E-LT architecture and extended support for Cloud and Big Data solutions. Oracle Data Integrator Cloud Service prov","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Data_Integrator_Cloud.png"},"eventUrl":"","translationId":699,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":51,"title":"PaaS - Platform as a service","alias":"paas-platform-as-a-service","description":"<span style=\"font-weight: bold; \">Platform as a Service (PaaS)</span> or <span style=\"font-weight: bold; \">Application Platform as a Service (aPaaS)</span> or <span style=\"font-weight: bold; \">platform-based service</span> is a category of cloud computing services that provides a platform allowing customers to develop, run, and manage applications without the complexity of building and maintaining the infrastructure typically associated with developing and launching an app.\r\n<span style=\"font-weight: bold; \">PaaS can be delivered in three ways:</span>\r\n<span style=\"font-weight: bold;\">As a public cloud service</span> from a provider, where the consumer controls software deployment with minimal configuration options, and the provider provides the networks, servers, storage, operating system (OS), middleware (e.g. Java runtime, .NET runtime, integration, etc.), database and other services to host the consumer's application.\r\n<span style=\"font-weight: bold;\">As a private service</span> (software or appliance) behind a firewall.\r\n<span style=\"font-weight: bold;\">As software</span> deployed on a public infrastructure as a service.\r\n<span style=\"color: rgb(97, 97, 97); \">The original intent of PaaS technology was to simplify the code-writing process for developers, with the infrastructure and operations handled by the PaaS provider. Originally, all PaaSes were in the public cloud. Because many companies did not want to have everything in the public cloud, private and hybrid PaaS options (managed by internal IT departments) were created.</span>\r\n<span style=\"color: rgb(97, 97, 97); \">PaaS provides an environment for developers and companies to create, host and deploy applications, saving developers from the complexities of the infrastructure side (setting up, configuring and managing elements such as servers and databases).</span>\r\n<span style=\"color: rgb(97, 97, 97); \">PaaS products can improve the speed of developing an app, and allow the consumer to focus on the application itself. With PaaS, the consumer manages applications and data, while the provider (in public PaaS) or IT department (in private PaaS) manages runtime, middleware, operating system, virtualization, servers, storage and networking.</span>\r\n<span style=\"color: rgb(97, 97, 97); \">PaaS offerings may also include facilities for application design, application development, testing and deployment, as well as services such as team collaboration, web service integration, and marshalling, database integration, security, scalability, storage, persistence, state management, application versioning, application instrumentation, and developer community facilitation. Besides the service engineering aspects, PaaS solutions include mechanisms for service management, such as monitoring, workflow management, discovery and reservation.</span>\r\nThere are various types of PaaS providers. All offer application hosting and a deployment environment, along with various integrated services. Services offer varying levels of scalability and maintenance. Developers can write an application and upload it to a PaaS platform that supports their software language of choice, and the application runs on that PaaS.","materialsDescription":"<h1 class=\"align-center\">How PaaS works</h1>\r\n<p class=\"align-left\">PaaS does not replace a company's entire IT infrastructure for software development. It is provided through a cloud service provider's hosted infrastructure with users most frequently accessing the offerings through a web browser. PaaS can be delivered through public, private and hybrid clouds to deliver services such as application hosting and Java development.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Other PaaS services include:</span></p>\r\n<ul><li>Development team collaboration</li><li>Application design and development</li><li>Application testing and deployment</li><li>Web service integration</li><li>Information security</li><li>Database integration</li></ul>\r\n<p class=\"align-left\">Users pay for PaaS on a per-use basis. However, different platform as a service providers charge a flat monthly fee for access to the platform and its applications.</p>\r\n<h1 class=\"align-center\">What are the types of PaaS?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Public PaaS</span></li></ul>\r\nA public PaaS allows the user to control software deployment while the cloud provider manages the delivery of all other major IT components necessary to the hosting of applications, including operating systems, databases, servers and storage system networks. \r\nPublic PaaS vendors offer middleware that enables developers to set up, configure and control servers and databases without the necessity of setting up the infrastructure side of things. As a result, public PaaS and IaaS (infrastructure as a service) run together, with PaaS operating on top of a vendor's IaaS infrastructure while leveraging the public cloud. \r\n<ul><li><span style=\"font-weight: bold; \">Private PaaS</span></li></ul>\r\nA private PaaS is usually delivered as an appliance or software within the user's firewall which is frequently maintained in the company's on-premises data center. A private PaaS software can be developed on any type of infrastructure and can work within the company's specific private cloud. Private PaaS allows an organization to better serve developers, improve the use of internal resources and reduce the costly cloud sprawl that many companies face.\r\n<ul><li><span style=\"font-weight: bold; \">Hybrid PaaS </span></li></ul>\r\nCombines public PaaS and private PaaS to provide companies with the flexibility of infinite capacity provided by a public PaaS model and the cost efficiencies of owning an internal infrastructure in private PaaS. Hybrid PaaS utilizes a hybrid cloud.\r\n<ul><li><span style=\"font-weight: bold; \">Communication PaaS </span></li></ul>\r\nCPaaS is a cloud-based platform that allows developers to add real-time communications to their apps without the need for back-end infrastructure and interfaces. Normally, real-time communications occur in apps that are built specifically for these functions. Examples include Skype, FaceTime, WhatsApp and the traditional phone. CPaaS provides a complete development framework for the creation of real-time communications features without the necessity of a developer building their own framework.\r\n<ul><li><span style=\"font-weight: bold; \">Mobile PaaS</span> </li></ul>\r\nMPaaS is the use of a paid integrated development environment for the configuration of mobile apps. In an mPaaS, coding skills are not required. MPaaS is delivered through a web browser and typically supports public cloud, private cloud and on-premises storage. The service is usually leased with pricing per month, varying according to the number of included devices and supported features.\r\n<ul><li><span style=\"font-weight: bold; \">Open PaaS</span></li></ul>\r\nIt is a free, open source, business-oriented collaboration platform that is attractive on all devices and provides useful web apps, including calendar, contacts and mail applications. OpenPaaS was designed to allow users to quickly deploy new applications with the goal of developing a PaaS technology that is committed to enterprise collaborative applications, specifically those deployed on hybrid clouds.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/PaaS_-_Platform_as_a_service.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":974,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Adaptive_Intelligent_Apps.jpg","logo":true,"scheme":false,"title":"Oracle Adaptive Intelligent Apps","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-adaptive-intelligent-apps","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<span style=\"font-weight: bold;\">Adaptive Intelligent Apps Characteristics</span>\r\n<span style=\"font-weight: bold;\">Data and Context-Driven</span>\r\nProcess enormous amounts of web-scale data in real-time and synthesizes context to deliver the best and most personalized outcomes.\r\n<span style=\"font-weight: bold;\">Action-Oriented and Omni-Channel</span>\r\nAnticipate user behaviors and deliver actionable and individualized outcomes. Data and events are tracked from everywhere so recommendations are coordinated across channels.\r\n<span style=\"font-weight: bold;\">Continuously Adaptive and Self-Learning</span>\r\nContinuously improves outcomes as the system reacts, learns and adapts. There is a value exchange between the end user and the adaptive intelligent app—the more the end user interacts, the more value they receive.\r\n<span style=\"font-weight: bold;\">Built for Business Users</span>\r\nImmediate value out of the box, with no need for a legion of data scientists!\r\n<span style=\"font-weight: bold;\">Adaptive</span>\r\nLearn from your behavior and &quot;others like you&quot; in the moment.\r\nReact, change, and adapt based on continued use—click by click.\r\nDeliver increasingly relevant and optimized outcomes in real-time.\r\n<span style=\"font-weight: bold;\">Intelligent</span>\r\nProcess and derive insights from web-scale 3rd-party data.\r\nSynthesize context: weather, life events, real-time actions, social activity, and much more.\r\nIdentify and serve up—in real-time—the best individualized outcomes.","shortDescription":"Oracle Adaptive Intelligent Apps Add New Business Value to CX, HCM, SCM, and ERP\r\nAdaptive Intelligent Apps are uniquely powered by enormous amounts of digital consumer and business data from Oracle’s Data Cloud, sophisticated decision science/machine learning, and a scalable cloud infrastructure","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":10,"sellingCount":2,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Adaptive Intelligent Apps","keywords":"outcomes, Adaptive, from, data, value, more, user, real-time","description":"<span style=\"font-weight: bold;\">Adaptive Intelligent Apps Characteristics</span>\r\n<span style=\"font-weight: bold;\">Data and Context-Driven</span>\r\nProcess enormous amounts of web-scale data in real-time and synthesizes context to deliver the best and most per","og:title":"Oracle Adaptive Intelligent Apps","og:description":"<span style=\"font-weight: bold;\">Adaptive Intelligent Apps Characteristics</span>\r\n<span style=\"font-weight: bold;\">Data and Context-Driven</span>\r\nProcess enormous amounts of web-scale data in real-time and synthesizes context to deliver the best and most per","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Adaptive_Intelligent_Apps.jpg"},"eventUrl":"","translationId":975,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":283,"title":"Content Analytics, Discovery, and Cognitive Software","alias":"content-analytics-discovery-and-cognitive-software","description":"<span style=\"font-weight: bold; \">Content Analytics</span> comprises of range of search and reporting technologies which can provide identical levels of business intelligence and strategic value for unstructured data. Content analytics for unstructured information includes social media monitoring, reputation monitoring, and sentiment analysis. <span style=\"font-weight: bold; \">Content analytics software</span> uses natural language queries, trends analysis, predictive analytics and contextual discovery to reveal trends and patterns for the company's unstructured data.\r\n<span style=\"font-weight: bold; \">Discovery tools</span> are the search tools that analyse contents for its likely relevancy to a process, by linking names, time periods or terms used. Discovery tools can also extend to legal hold and partitioning of content for further scrutiny. Various types of discovery tools include search engines, auto-categorization, and information visualization tools.\r\n<span style=\"font-weight: bold;\">Cognitive computing software</span> makes context computable by identifying and extracting context features such as hour, location, task, history or profile in structured way for an individual or an application engaged in a specific process at definite time and place. Cognitive computing technologies and platforms includes expert assistance software.\r\n<span style=\"font-weight: bold;\">Content Analytics, Discovery and Cognitive Systems,</span> collectively covers the market and technologies that access, analyse, organize, and provides advisory services related to a range of unstructured data. Cognitive systems leverages large amounts of structured and unstructured data and content analytics tools, along with several infrastructure technologies to answer questions, provide recommendations and directions. ","materialsDescription":"<h1 class=\"align-center\">What are Content Analytics?</h1>\r\nContent analytics is one way that brands can measure the success of their digital content; it involves analyzing data from both inbound and outbound collateral to figure out what’s working and what’s not. After all, no one wants to spend hundreds or even thousands of dollars on content that isn’t resonating.\r\nIt should come as no surprise, then, that 75 percent of enterprises think content analytics can provide real business insight: What are your customers most interested in reading about? What format generates the most engagement? You can use answers to these questions to help you decide what content you should be producing, how to present it (quiz, paid ad, slideshow, blog post, etc.), and where/when to post it for the best results. If utilized correctly, content analytics can offer brands a way to build customer loyalty and boost revenue.\r\nAdvanced content analytics strategies should help you to look beyond the numbers and to focus on taking action. Content analytics is not a mirror reflecting how your company’s content is performing; rather, it is but one tool that can help steer you towards actionable solutions and more effective content choices.\r\nMetrics provided by content analytics, and the actions you take based off that data, can help you optimize conversion rates. In addition to tweaking your content strategy, you can also build a conversion optimization strategy by testing calls-to-action (CTAs), headlines, subscription forms, etc.\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What are the features of a cognitive computing solution?</span></h1>\r\nWith the present state of cognitive function computing, basic solution can play an excellent role of an assistant or virtual advisor. Siri, Google assistant, Cortana, and Alexa are good examples of personal assistants. Virtual advisor such as Dr. AI by HealthTap is a cognitive solution. It relies on individual patients’ medical profiles and knowledge gleaned from 105,000 physicians. It compiles a prioritized list of the symptoms and connects to a doctor if required. Now, experts are working on implementing cognitive solutions in enterprise systems. Some use cases are fraud detection using machine learning, predictive analytics solution, predicting oil spills in Oil and Gas production cycle etc.\r\nThe purpose of cognitive computing is the creation of computing frameworks that can solve complicated problems without constant human intervention. In order to implement cognitive function computing in commercial and widespread applications, Cognitive Computing consortium has recommended the following features for the computing systems:\r\n<span style=\"font-weight: bold; \">Adaptive.</span>This is the first step in making a machine learning based cognitive system. The solutions should mimic the ability of the human brain to learn and adapt from the surroundings. The systems can’t be programmed for an isolated task. It needs to be dynamic in data gathering, understanding goals, and requirements.\r\n<span style=\"font-weight: bold; \">Interactive.</span>Similar to brain the cognitive solution must interact with all elements in the system – processor, devices, cloud services and user. Cognitive systems should interact bi-directionally. It should understand human input and provide relevant results using natural language processing and deep learning. Some skilled intelligent chatbots such as Mitsuku have already achieved this feature.\r\n<span style=\"font-weight: bold; \">Iterative and stateful.</span>The system should “remember” previous interactions in a process and return information that is suitable for the specific application at that point in time. It should be able to define the problem by asking questions or finding an additional source. This feature needs a careful application of the data quality and validation methodologies in order to ensure that the system is always provided with enough information and that the data sources it operates on to deliver reliable and up-to-date input.\r\n<span style=\"font-weight: bold; \">Contextual.</span>They must understand, identify, and extract contextual elements such as meaning, syntax, time, location, appropriate domain, regulations, user’s profile, process, task, and goal. They may draw on multiple sources of information, including both structured and unstructured digital information, as well as sensory inputs (visual, gestural, auditory, or sensor-provided). ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Content_Analytics_Discovery_and_Cognitive_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":5587,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png","logo":true,"scheme":false,"title":"Oracle CX Cloud","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-cx-cloud","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Leverage the built-in advanced technologies in Oracle’s suite of connected products. Understand your audience and deliver connected customer experiences (CX) through coordinated intelligence and personalized interactions. Deliver a smarter CX, because good enough is no longer good enough.\r\n<span style=\"font-weight: bold;\">Oracle Sales Cloud</span>\r\nOracle Sales Cloud leverages artificial intelligence (AI) to drive a proactive, data-driven sales operation that maximizes sales, productivity, and conversions.\r\n<span style=\"font-style: italic;\">Why Oracle Sales Cloud?</span>\r\nThis leading sales force automation (SFA) solution delivers a much lower total cost of ownership (TCO) thanks to AI-powered:\r\n<ul> <li>Next-step recommendations</li> <li>Smart call points</li> <li>Predictive lead scoring</li> <li>Opportunity guidance</li> </ul>\r\n<span style=\"font-weight: bold;\">Oracle Service Cloud</span>\r\nWith Oracle Service Cloud, SMBs can support their customers through a variety of channels, including low-cost self-service channels and next-generation contact centers.\r\n<span style=\"font-style: italic;\">Why Oracle Service Cloud?</span>\r\nComplete customer service solution that leverages deep-learning technologies to support:\r\n<ul> <li>Proactive engagement</li> <li>Highly personalized self-service</li> <li>Account health predictions for next-best service actions</li> </ul>\r\n<span style=\"font-weight: bold;\">Oracle Commerce Cloud</span>\r\nIncrease conversion rate, reduce overhead, and boost customer lifetime value (CLV) with Oracle Commerce Cloud. Smarter digital commerce awaits you.\r\n<span style=\"font-style: italic;\">Why Oracle Commerce Cloud?</span>\r\nExtensible SaaS platform that enables differentiated commerce experiences (for both B2B and B2C companies) through:\r\n<ul> <li>Highly personalized product recommendations</li> <li>Targeted, “smarter” product promotions</li> <li>Intelligent onsite search experiences</li> </ul>\r\n<span style=\"font-weight: bold;\">Oracle Loyalty Cloud</span>\r\nLeverage the value of loyalty. Record, recognize, and reward desired customer behavior with Oracle Loyalty Cloud. Turn high-cost new customers into profitable brand loyalists.\r\n<span style=\"font-style: italic;\">Why Oracle Loyalty Cloud?</span>\r\nConnected, easy-to-use loyalty platform that improves share-of-wallet and profitability.\r\n<ul> <li>See 360-degree member profile</li> <li>Match the right customer to the right loyalty program</li> <li>Unify experiences across entire business</li> </ul>\r\n<span style=\"font-weight: bold;\">Oracle CPQ Cloud</span>\r\nAccelerate sales and profitability by winning more deals through optimizing the configuration, quoting, and pricing (CPQ) process for your complex products and services.\r\n<span style=\"font-style: italic;\">Why Oracle CPQ Cloud?</span>\r\nManage the ever-increasing complexities and demands on your growing business through:\r\n<ul> <li>Tailored product offerings with consolidated, automatic, real-time configuration rules</li> <li>Better pricing discipline and margin management</li> <li>Enhanced sales process visibility</li> </ul>","shortDescription":"Oracle CX Cloud connects every customer touchpoint to maximize sales channel use, improve lead conversion, quickly resolve customer inquiries, enhance customer loyalty, and increase revenue/margins.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":19,"sellingCount":13,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle CX Cloud","keywords":"","description":"Leverage the built-in advanced technologies in Oracle’s suite of connected products. Understand your audience and deliver connected customer experiences (CX) through coordinated intelligence and personalized interactions. Deliver a smarter CX, because good eno","og:title":"Oracle CX Cloud","og:description":"Leverage the built-in advanced technologies in Oracle’s suite of connected products. Understand your audience and deliver connected customer experiences (CX) through coordinated intelligence and personalized interactions. Deliver a smarter CX, because good eno","og:image":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png"},"eventUrl":"","translationId":5588,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":3,"title":"CRM"}],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees &quot;who can adjust themselves to the personality of the guest&quot;. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called &quot;at home customer services&quot; or &quot;at home customer support.&quot;\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed.&nbsp; </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":5870,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png","logo":true,"scheme":false,"title":"Oracle Beehive","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-beehive","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<p><span style=\"font-weight: bold;\">Oracle BeehiveOnline</span> helps groups within Oracle share information and better collaborate with partners and customers.</p>\r\n<p>In a scalable and secure environment, Oracle BeehiveOnline offers a range of integrated collaboration services including team workspaces, shared document repositories, scheduling, web conferencing and more. It improves team productivity, boosts the speed and quality of decision making, and improves the reuse of information.</p>","shortDescription":"Oracle Beehive is a collaboration platform software developed by Oracle Corporation that combines email, team collaboration, instant messaging, and conferencing in a single solution.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":2,"sellingCount":9,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Beehive","keywords":"","description":"<p><span style=\"font-weight: bold;\">Oracle BeehiveOnline</span> helps groups within Oracle share information and better collaborate with partners and customers.</p>\r\n<p>In a scalable and secure environment, Oracle BeehiveOnline offers a range of integrated col","og:title":"Oracle Beehive","og:description":"<p><span style=\"font-weight: bold;\">Oracle BeehiveOnline</span> helps groups within Oracle share information and better collaborate with partners and customers.</p>\r\n<p>In a scalable and secure environment, Oracle BeehiveOnline offers a range of integrated col","og:image":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png"},"eventUrl":"","translationId":5871,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":124,"title":"Collaboration Applications"}],"testingArea":"","categories":[{"id":267,"title":"Collaborative Applications","alias":"collaborative-applications","description":" <span style=\"font-weight: bold; \">Collaborative applications, </span>collaborative software or groupware is application software designed to help people involved in a common task to achieve their goals. One of the earliest definitions of collaborative software is &quot;intentional group processes plus software to support them&quot;.\r\nIn terms of the level of interaction it allows, collaborative software may be divided into: real-time collaborative editing (RTCE) platforms that allow multiple users to engage in live, simultaneous and reversible editing of a single file, like document collaboration app, and version control (also known as revision control and source control) platforms, which allow separate users to make parallel edits to a file, while preserving every saved edit by every user as multiple files (that are variants of the original file). The use of collaborative software in the work space creates a collaborative working environment (CWE). \r\n<span style=\"font-weight: bold; \">There are three main categories</span> of collaboration software based on their functional capabilities. Knowing how does collaboration software work can be gleaned from the tools employed.<br /><span style=\"font-weight: bold; \">Communication.</span> Helps in the exchange of communication between groups. The most common communication tools that are used are systems and applications for email hosting, file sharing, project management and a website or online collaboration applications platform that can be readily accessed. Research findings have shown that file sharing is the most common and needed feature in collaboration software. <span style=\"font-weight: bold; \">Example tools:</span> email, voicemail, instant messaging, VoIP or video calls.\r\n<span style=\"font-weight: bold; \">Conferencing.</span> Allows real-time collaboration among members. Groupware software tools make possible real-time discussions among project members through a virtual meeting room with a moderator who oversees the sharing of information. These web based collaboration applications meetings are helpful when there are important matters to be decided on by project members who are in various locations. <span style=\"font-weight: bold; \">Example tools:</span> video conferencing, IM conferencing, online forums, social media group chats, community boards, application sharing.\r\n<span style=\"font-weight: bold; \">Coordination.</span> Assists in group activities, schedule and deliverables. Coordination software solutions are used for complex interdependent tasks to realize a common goal. Typical business collaboration app suits for time management, project management and online proofing so that team members are aware of deadlines, are properly coordinated, and can monitor the status of projects. <span style=\"font-weight: bold; \">Example tools:</span> calendars, time trackers, spreadsheets, client portals, alerts and status updates<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\">What does collaboration software do?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Internal Communication System.</span> Teams need an efficient communication system to be able to stay on task and not miss crucial aspects of ongoing projects. With many tools built into web based collaboration apps that allow all forms of communication – email, IM, voice, video – as well as mechanisms to review and retrieve conversations and discussions, team members are assured of uninterrupted coordination and kept in sync.</li><li><span style=\"font-weight: bold; \">File Sharing.</span> Like communication, the ability to share files, documents, data and all other forms of media is one of the most important features of collaboration software.&nbsp; Many groupware now carry robust document management systems, providing you and your team members a convenient means to share, access, view and retrieve files</li><li><span style=\"font-weight: bold; \">Content Creation.</span> Several all-in-one collaboration platforms offer content creation functionality that allows producing and publishing content both for internal and external audiences. This is useful for inbound marketing activities like creating blogs and informative content to attract new audience and enhance your business’ online presence.</li><li><span style=\"font-weight: bold; \">Powerful Search.</span> Finding old files, previous conversation or past blog post are facilitated by the robust search feature of web based collaboration software. What was previously a time-consuming process, now you can use tags and search filters to find what you’re looking for in quickly and efficiently.</li><li><span style=\"font-weight: bold; \">Personal and Group Calendars.</span> Keeping track of numerous meetings, events and other important matters that need your attention is a sure headache-inducer. Personal as well as group calendars are integral features in most collaborative platforms and mobile collaboration apps to help you and your team members stay attuned, involved and present at all times, wherever they may be.</li></ul>\r\n<h1 class=\"align-center\">What are the benefits of collaboration software? </h1>\r\nThere are a number of benefits of collaboration software that can result in more efficient and effective completion of tasks and goals. Understanding what does a collaboration software do will help you justify its implementation in your organization and bolster its adoption with your employees. The successful execution of good collaboration software will afford you many advantages. Why use collaboration software? Here are four good reasons why.\r\n<ul><li><span style=\"font-weight: bold; \">Save time</span> – Time is gold, and in a business that is tantamount to money. The more you save time, the more you save on unwanted expenses, and the better it is for your organization. Collaboration among employees makes possible the quicker completion of end goals that wouldn’t otherwise be achievable in other ways. Embracing collaboration methods cuts disparate, uncoordinated work on a particular project from different contributing members and saves not only time but also resources and efforts. If you are looking to cut costs on projects, collaboration software can help in that respect.</li><li><span style=\"font-weight: bold; \">Enhance project management</span> – Keeping a handle on a project, a team and its members and their progress are never easy to work. Coordination and communication are of paramount importance if you want a project completed. Collaboration is one of the most optimal means to guarantee that you get the most out of your team. It opens lines of communication and makes sure everything is on track in order to avoid mistakes and confusion that can delay projects.</li><li><span style=\"font-weight: bold; \">Strengthen team relationships</span> – One sure-fire way to build effective working relationships among employees is to have them work together to complete tasks and projects. Collaboration programs are designed to do that, making it easy for teams to work almost like a concerted unit with a singular purpose. This makes teams comfortable and confident in working with one another when it comes to completing common objectives.</li><li><span style=\"font-weight: bold; \">Improve organization</span> – The process of keeping things and tasks in order has always been a problem for businesses. It is typical to lose track of what has been done and what needs to be done in project workflows simply because everything is a mess. Collaborative programs assist in maintaining order and managing the stages in workflows through open communication and coordination among concerned individuals and team.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Collaborative_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1533,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Z9Ik6huVSQC0sSJf8To4.png","logo":true,"scheme":false,"title":"Oracle Cloud Infrastructure (OCI)","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-cloud-infrastructure-oci","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<p>The basic capabilities of IaaS Oracle Cloud will help you quickly increase the productivity of your business. Oracle Cloud Infrastructure (OCI) combines the benefits of a public cloud (on-demand access, self-service, scalability, payment as it is used) with the benefits that are commonly associated with local environments (manageability, predictability and control). OCI is based on a large-scale high-speed network connecting cloud servers with high-performance local, block and object storage. The cloud platform they create provides the highest speed of traditional and distributed applications, as well as high availability of databases. The architecture of OCI is able to support both the applications used in your business today, and the applications that you will develop tomorrow.</p>","shortDescription":"Infrastructure as a service in Oracle Cloud is a set of basic capabilities, such as: elastic calculations, data storage, network resources, equipment as a service, migration tools, etc.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":13,"sellingCount":2,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Cloud Infrastructure (OCI)","keywords":"","description":"<p>The basic capabilities of IaaS Oracle Cloud will help you quickly increase the productivity of your business. 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Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS solutions involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure – virtual machines and other resources – as a service to subscribers.\r\nIaaS cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud infrastructure providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Infrastructure as a Service Benefits&nbsp;</span></h1>\r\n<span style=\"font-weight: bold; \">Cost savings:</span> An obvious benefit of moving to the managed IaaS model is lower infrastructure costs. No longer do organizations have the responsibility of ensuring uptime, maintaining hardware and networking equipment, or replacing old equipment. IaaS&nbsp; technology also saves enterprises from having to buy more capacity to deal with sudden business spikes. Organizations with a smaller IT infrastructure generally require a smaller IT staff as well. The pay-as-you-go model also provides significant cost savings. \r\n<span style=\"font-weight: bold; \">Scalability and flexibility:</span> One of the greatest benefits of IaaS is the ability to scale up and down quickly in response to an enterprise’s requirements. Infrastructure as a Service providers generally have the latest, most powerful storage, servers and networking technology to accommodate the needs of their customers. This on-demand scalability provides added flexibility and greater agility to respond to changing opportunities and requirements. \r\n<span style=\"font-weight: bold; \">Faster time to market:</span> Competition is strong in every sector, and time to market is one of the best ways to beat the competition. Because IaaS vendors elasticity and scalability, organizations can ramp up and get the job done (and the product or service to market) more rapidly.\r\n<span style=\"font-weight: bold; \">Support for DR, BC and high availability:</span> While every enterprise has some type of disaster recovery plan, the technology behind those plans is often expensive and unwieldy. Organizations with several disparate locations often have different disaster recovery and business continuity plans and technologies, making management virtually impossible.\r\n<span style=\"font-weight: bold; \">Focus on business growth:</span> Time, money and energy spent making technology decisions and hiring staff to manage and maintain the technology infrastructure is time not spent on growing the business. By moving infrastructure to a global infrastructure services, organizations can focus their time and resources where they belong, on developing innovations in applications and solutions.\r\n<h1 class=\"align-center\">IaaS, PaaS and SaaS: What’s the Difference?</h1>\r\nPlatform as a Service (PaaS) is the next step up from IaaS products, where the provider also supplies the operating environment including the operating system, application services, middleware and other ‘runtimes’ for cloud users. It’s used for development environments where the business can focus on creating an app but wants someone else to maintain the deployment platform. It means you have much simpler workloads but you can’t necessarily be as flexible as you want.\r\nAt the highest level of orchestration is Software as a Service. In SaaS infrastructure applications are accessed on demand. Here you just open your browser and go, consuming software rather than installing and running it. A user simply logs on to access the provider’s application. Users can decide how the app will work but pretty much everything else is the responsibility of the software provider.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":2082,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png","logo":true,"scheme":false,"title":"Oracle Cloud Applications","vendorVerified":0,"rating":"2.40","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-cloud-applications","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Oracle Cloud Applications are complete, future-proof, and trusted, enabling modern business transformations. With Oracle Applications, create differentiated products and services, enter new markets and respond to global demand, delight customers and drive loyalty, all while infusing business and IT operations with adaptive intelligence, standardized business processes, at lower cost and complexity.\r\nOracle Cloud is built for your entire business, with applications that you can consume as your business grows. With Oracle, you can start at the edge or perform a complete transformation.\r\n<ul><li>Applications (SaaS): Oracle offers the most complete, innovative, and proven cloud suite of SaaS applications that enable customers to transform their business with the latest intelligent technologies such as AI and machine learning.</li><li>Data (DaaS): Oracle Data Cloud provides data from a wide variety of Oracle and third-party sources, which can be used by sales and marketing to produce better business outcomes.</li><li>Platform (PaaS): Oracle offers the broadest range of PaaS services in the industry, which enable developers, IT professionals, and business leaders to develop, extend, and secure applications that leverage advanced analytics.</li><li>Infrastructure (IaaS): Oracle offers the highest performance, lowest cost IaaS in the industry, enabling customers to run their application workloads in the Oracle Cloud.</li></ul>\r\nOracle's complete suite is built on a single data model that connects end-to-end business processes and helps customers transform their business with intelligence.\r\n<ul><li>Oracle empowers all sizes of companies, from startups to global enterprises.</li><li>Choose from more than 1,000 cloud applications, translated to 35 languages and used in 175 countries.&nbsp;</li></ul>\r\n<span style=\"font-weight: bold;\">Oracle Delivers Continuous Innovation to FUTURE PROOF Your Investment</span>\r\nBacked by 40,000 cloud developers and 17,000+ technology patents, Oracle defines innovation.\r\n<ul><li>Enhance your business IQ with adaptive intelligence. With decision science and machine learning embedded directly into business processes, business leaders can focus on managing their business outcomes rather than managing new technology. Examples include dynamic demand forecasts (SCM), personalized offers (CX), adaptive buy signals (ERP), and optimal candidates (HCM).</li><li>Utilize Internet of Things (IoT) cloud offerings to increase existing business application value with intelligent data and predictive analytics.</li><li>Leverage Oracle's mobile apps to manage the business and increase productivity while improving employee work-life balance through location flexibility.</li><li>In addition, use Oracle's integrated cloud tools to extend or build new business processes.</li></ul>\r\n<span style=\"font-weight: bold;\">Oracle Offers a TRUSTED Cloud Platform</span>\r\nMore than 25,000 business customers rely on Oracle's cloud every day—29+ million weekly active users and 57+ billion daily transactions.\r\nOracle is designed to be secure at every layer—role-based access, global access controls, backup and redundancy, local data residency, 24x7 Oracle security experts, data center man traps, and biometric IDs.\r\n<ul><li>UBS securely delivers HR services to its 60,000 employees worldwide</li></ul>\r\n<span style=\"font-weight: bold;\">Oracle modernizes and standardizes business processes in most countries across the globe.</span>\r\n<ul><li>HSBC streamlined and secured global business processes across in 72 countries.</li><li>Esterline consolidated 120+ ledgers, 12 currencies, and 30 chart of accounts.</li></ul>\r\n<span style=\"font-weight: bold;\">Oracle delivers results—on time and on budget.</span>\r\n<ul><li>GE Digital went live on Enterprise Resource Planning Cloud in 5 months</li><li>FEMSA Logistica went live on Supply Chain Management Cloud in 12 weeks</li><li>Blackboard went live on Human Capital Management Cloud in 6 months</li><li>ClubMed went live on Service Cloud in 12 weeks</li></ul>\r\nLeverage shared expertise through one of the largest, most vibrant communities of customers and partners.","shortDescription":"Oracle Cloud Applications with more than 1,000 cloud applications, translated to 35 languages are built for your entire business, with applications that you can consume as your business grows.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":16,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Cloud Applications","keywords":"","description":"Oracle Cloud Applications are complete, future-proof, and trusted, enabling modern business transformations. 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Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS solutions involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure – virtual machines and other resources – as a service to subscribers.\r\nIaaS cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud infrastructure providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Infrastructure as a Service Benefits&nbsp;</span></h1>\r\n<span style=\"font-weight: bold; \">Cost savings:</span> An obvious benefit of moving to the managed IaaS model is lower infrastructure costs. No longer do organizations have the responsibility of ensuring uptime, maintaining hardware and networking equipment, or replacing old equipment. IaaS&nbsp; technology also saves enterprises from having to buy more capacity to deal with sudden business spikes. Organizations with a smaller IT infrastructure generally require a smaller IT staff as well. The pay-as-you-go model also provides significant cost savings. \r\n<span style=\"font-weight: bold; \">Scalability and flexibility:</span> One of the greatest benefits of IaaS is the ability to scale up and down quickly in response to an enterprise’s requirements. Infrastructure as a Service providers generally have the latest, most powerful storage, servers and networking technology to accommodate the needs of their customers. This on-demand scalability provides added flexibility and greater agility to respond to changing opportunities and requirements. \r\n<span style=\"font-weight: bold; \">Faster time to market:</span> Competition is strong in every sector, and time to market is one of the best ways to beat the competition. Because IaaS vendors elasticity and scalability, organizations can ramp up and get the job done (and the product or service to market) more rapidly.\r\n<span style=\"font-weight: bold; \">Support for DR, BC and high availability:</span> While every enterprise has some type of disaster recovery plan, the technology behind those plans is often expensive and unwieldy. Organizations with several disparate locations often have different disaster recovery and business continuity plans and technologies, making management virtually impossible.\r\n<span style=\"font-weight: bold; \">Focus on business growth:</span> Time, money and energy spent making technology decisions and hiring staff to manage and maintain the technology infrastructure is time not spent on growing the business. By moving infrastructure to a global infrastructure services, organizations can focus their time and resources where they belong, on developing innovations in applications and solutions.\r\n<h1 class=\"align-center\">IaaS, PaaS and SaaS: What’s the Difference?</h1>\r\nPlatform as a Service (PaaS) is the next step up from IaaS products, where the provider also supplies the operating environment including the operating system, application services, middleware and other ‘runtimes’ for cloud users. It’s used for development environments where the business can focus on creating an app but wants someone else to maintain the deployment platform. It means you have much simpler workloads but you can’t necessarily be as flexible as you want.\r\nAt the highest level of orchestration is Software as a Service. In SaaS infrastructure applications are accessed on demand. Here you just open your browser and go, consuming software rather than installing and running it. A user simply logs on to access the provider’s application. Users can decide how the app will work but pretty much everything else is the responsibility of the software provider.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as &quot;on-demand software&quot;, and was formerly referred to as &quot;software plus services&quot; by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term &quot;Software as a Service&quot; (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure.&nbsp; While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies.&nbsp; Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"},{"id":53,"title":"DaaS - Desktop as a Service","alias":"daas-desktop-as-a-service","description":"<span style=\"font-weight: bold; \">DaaS (Desktop as a service)</span> is a cloud computing offering in which a third party hosts the back end of a virtual desktop infrastructure (VDI) deployment.\r\nWith DaaS services, desktop operating systems run inside virtual machines on servers in a cloud provider's data center. All the necessary support infrastructure, including storage and network resources, also lives in the cloud. As with on-premises VDI, a DaaS providers stream virtual desktops over a network to a customer's endpoint devices, where end users may access them through client software or a web browser.\r\nThough it sounds a lot like VDI, there is a vital difference between DaaS and VDI. VDI refers to when virtual desktops are served through on-premise servers maintained by in-house IT teams. It’s the traditional way to deploy and manage virtual desktops. But since it’s on-premise, VDI technology technology must be maintained, managed, and upgraded in-house whenever necessary.\r\nDaaS service on the other hand, is a cloud-based virtual desktop solution that separates virtual desktops from on-premise servers, enabling brands to leverage a third-party hosting provider. It’s like VDI, but in the cloud instead of in the back of the office. \r\nHowever, it’s not necessary to choose one or the other. These two approaches can complement each other. Some users prefer to have a DaaS desktop overlay of their VDI deployment. For example, the Desktop as a Service providers allow the user to modernize legacy applications with zero code refactoring. Not all legacy Windows apps perform well in a DaaS environment, due to latency or hardware requirements. \r\nThe modern workplace requires agility, leading to many companies embracing mobile working and Bring Your Own Device (BYOD) policies against a backdrop of increased concern about security risk, compliance requirements and the ever-present need to reduce overheads. This is why, over a decade after analysts predicted the rise of remote desktop as a service, it is now finally being taken up in volume.\r\nBy adopting Desktop as a Service, companies can address the issues associated with end-user computing while giving their staff more freedom and increasing productivity. The pain associated with managing a multitude of devices, including those not supplied by the company, is eliminated. While remaining compliant, companies can greatly reduce risks. ","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">How does desktop as a service work?</span></h1>\r\nDaaS architecture is multi-tenant, and organizations purchase the service through a subscription model -- typically based on the number of virtual desktop instances used per month.\r\nIn the desktop-as-a-service delivery model, the cloud computing provider manages the back-end responsibilities of data storage, backup, security and upgrades. While the provider handles all the back-end infrastructure costs and maintenance, customers usually manage their own virtual desktop images, applications and security, unless those desktop management services are part of the subscription.\r\nTypically, an end user's personal data is copied to and from their virtual desktop during logon and logoff, and access to the desktop is device-, location- and network-independent.\r\n<h1 class=\"align-center\">The benefits of Desktop as a Service</h1>\r\nMany organisations are undergoing digital transformation, and modernising the workplace is often a stream within the wider strategy. In order to manage remote and multi-device workforces using DaaS, you should think about the following seven benefits and how this will change, and hopefully improve, your currently way of working.\r\n<span style=\"font-weight: bold;\">The modern workplace.</span> Digital transformation is redefining what we think about the workplace. At the heart of this evolution is technology and the introduction of digital-first natives into the workplace. Allowing staff to work remotely, through DaaS in cloud and via their own devices is a surefire way to attract and retain the best talent.\r\n<span style=\"font-weight: bold;\">Cost.</span> As with many cloud initiatives, DaaS pricing moves from CAPEX to OPEX, leaving you more cash in the bank to spend on growing your business. Per desktop pricing enables you to know exactly what workforce expansion will cost the IT department, removing unforeseen infrastructure or hardware purchases as this is handled by the provider, who bundle everything in with the price of each desktop.Virtual machines use the compute power of the data centre rather than their local machines, placing less demand on the endpoint. <span style=\"font-weight: bold;\"></span>\r\n<span style=\"font-weight: bold;\">Scalability</span>. Due to the ‘...as a service’ delivery model, DaaS platform enables you to add user workstations fast and easily. This is particularly handy when your organisation utilises contract resource or temporary project teams, as there’s no hardware to procure, meaning you have the flexibility to create a desktop almost instantly and delete it when no longer required. This also puts you in control.\r\n<span style=\"font-weight: bold;\">Control.</span> DaaS helps you manage the risks that naturally come with giving your staff the freedom to work anywhere and on any device. It enables you to control the essentials such as data access and compliance without being overly restrictive. You no longer have to worry about what data is held on a user’s device as the data remains in the data centre at all times. This gives you control over all company assets because access can be revoked with the touch of a button.\r\n<span style=\"font-weight: bold;\">Management.</span> With an increasingly dispersed workforce, rolling out new applications or patching existing software has become more of a logistical problem than a technical one. Trying to coordinate people bringing in physical devices to be patched is a real issue for many companies, something which is eliminated completely with DaaS. You operate on one central image (or a small number of images based on persona), a change is made once, and everyone is on the latest version. It removes the need to standardise builds of end-user compute hardware as DaaS applications will run on almost any device no matter its configuration.\r\n<span style=\"font-weight: bold;\">Security.</span> DaaS moves the security risk from hundreds of end-user devices and put it all into the controlled and managed environment of a data centre. Lost or stolen laptops no longer provide a security risk. No data is on the local machine. As DaaS removes the need to create VPNs to access applications and data held by the company it also removes the problem of users trying to bypass the security in the belief that it will make their life easier.&nbsp;","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/DaaS_-_Desktop_as_a_Service.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":2086,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png","logo":true,"scheme":false,"title":"Oracle Enterprise Resource Planning (ERP) Cloud","vendorVerified":0,"rating":"2.40","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-enterprise-resource-planning-erp-cloud","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Oracle ERP Cloud is an end-to-end Software as a Service suite that manages enterprise operations. The suite runs on an Oracle technology stack in Oracle’s cloud centers. Oracle ERP Cloud is accessible through both public and private cloud implementation and supports hybrid deployment. Oracle supplies updates to Oracle ERP Cloud at least twice annually. According to the company’s website, there are 7 different software modules that make up the Oracle ERP Cloud suite.\r\nIn March 2017, Oracle ERP Cloud received HIPAA certification. The software suite is designed to support international enterprise functions and includes multi-GAAP, multi-currency, multi-language, and multi-subsidiary capabilities.\r\n<span style=\"font-weight: bold;\">Gartner Names Oracle the 2018 ERP Cloud Leader</span>\r\nIt’s always been a struggle to balance the high cost and complexity of IT against the need for customized features and flexibility—all while meeting the demands of the business. Which is why partnering with a proven ERP cloud leader becomes even more critical.\r\nFor the second consecutive year, Gartner has named Oracle's ERP Cloud a Leader in its 2018 Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large, and Global Enterprises.\r\n<span style=\"font-weight: bold;\">ERP products</span>\r\n<ul><li>Financials</li><li>Procurement</li><li>Project Portfolio Management</li><li>Risk Management</li><li>Enterprise Performance Management</li></ul>\r\nOracle ERP Cloud is available in North America, South America, Asia and EMEA regions.","shortDescription":"Oracle Enterprise Resource Planning Cloud is a cloud-based software application suite that manages enterprise functions including accounting, financial management, project management, and procurement.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":4,"sellingCount":4,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Enterprise Resource Planning (ERP) Cloud","keywords":"","description":"Oracle ERP Cloud is an end-to-end Software as a Service suite that manages enterprise operations. The suite runs on an Oracle technology stack in Oracle’s cloud centers. Oracle ERP Cloud is accessible through both public and private cloud implementation and su","og:title":"Oracle Enterprise Resource Planning (ERP) Cloud","og:description":"Oracle ERP Cloud is an end-to-end Software as a Service suite that manages enterprise operations. The suite runs on an Oracle technology stack in Oracle’s cloud centers. Oracle ERP Cloud is accessible through both public and private cloud implementation and su","og:image":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png"},"eventUrl":"","translationId":2087,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"suppliedProducts":[{"id":4982,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Flexcube.png","logo":true,"scheme":false,"title":"Oracle FLEXCUBE","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-flexcube","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"The financial services industry continues to evolve amidst disruption caused by an unprecedented proliferation of digital technologies and connectivity. This disruption coupled with several regulatory directives is also driving the emergence of connected ecosystems. To successfully address disruption, protect their customer relationships and business, effectively comply with regulations, stay competitive and leverage the ecosystem opportunity, banks must double down on transforming their systems so that they can leverage digital technologies and connectivity to deliver better services, experiences and value for their customers.\r\nWith technology at the core of banking, modernization of core systems is the cornerstone of digital transformation in a bank. Oracle FLEXCUBE Universal Banking can help banks jumpstart digital transformation and leapfrog their capabilities to stay relevant, competitive and compliant in a fast evolving industry. With its modern, digital, shrink-wrapped, pre-configured, interoperable, scalable and connected capabilities, Oracle FLEXCUBE Universal Banking can help catapult banks to the fore front of digital innovation and leadership.<br />\r\n<span style=\"font-weight: bold;\">ACCELERATED DIGITAL TRANSFORMATION</span><br />\r\nBanks can transform the way they understand customers, develop new products and services, focus on new business lines, initiatives and deliver engaging experiences across multiple digital channels.<br />\r\n<span style=\"font-weight: bold;\">Oracle FLEXCUBE offers:</span>\r\n<ul><li>Multi-channel, multi-device and multi-vendor access coupled with best-in-class functionality that helps banks offer innovative services and frictionless experiences.</li></ul>\r\n<ul><li>Multi-dimensional views of customer data to enable a deeper understanding of customers as individuals and helps banks offer personalized services and experiences that are highly contextual and relevant.</li></ul>\r\n<ul><li>Mobility, service ubiquity and experience that drives stakeholder convenience.</li></ul>\r\n<span style=\"font-weight: bold;\">Key Business Benefits:</span>\r\n<ul><li>Offers business mobility, service experience, ubiquity and customer centricity</li></ul>\r\n<ul><li>Drives growth through customer centricity</li></ul>\r\n<ul><li>Enables an accelerated time-tomarket</li></ul>\r\n<ul><li>Enables customized transformation using best of breed point or pre-integrated solutions</li></ul>\r\n<ul><li>Has a connected architecture that enables collaboration</li></ul>\r\n<ul><li>Enables Open Banking and API monetization</li></ul>\r\n<ul><li>Offers operational and cost efficiencies from automated decisioning</li></ul>","shortDescription":"Решение Oracle FLEXCUBE предназначено для финансовых учреждений и предлагает клиентоориентированные основные банковские функции, функции интернет-обслуживания и управления частным капиталом. ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":12,"sellingCount":8,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle FLEXCUBE","keywords":"","description":"The financial services industry continues to evolve amidst disruption caused by an unprecedented proliferation of digital technologies and connectivity. This disruption coupled with several regulatory directives is also driving the emergence of connected ecosy","og:title":"Oracle FLEXCUBE","og:description":"The financial services industry continues to evolve amidst disruption caused by an unprecedented proliferation of digital technologies and connectivity. This disruption coupled with several regulatory directives is also driving the emergence of connected ecosy","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Flexcube.png"},"eventUrl":"","translationId":4983,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":158,"title":"Core Banking System","alias":"core-banking-system","description":"Core (centralized online real-time exchange) banking is a banking service provided by a group of networked bank branches where customers may access their bank account and perform basic transactions from any of the member branch offices.\r\nCore banking system is often associated with retail banking and many banks treat the retail customers as their core banking customers. Businesses are usually managed via the corporate banking division of the institution. Core banking covers basic depositing and lending of money.\r\nCore banking functions will include transaction accounts, loans, mortgages and payments. Banks make these services available across multiple channels like automated teller machines, Internet banking, mobile banking and branches.\r\nBanking software and network technology allow a bank to centralise its record keeping and allow access from any location.\r\nAdvancements in Internet and information technology reduced manual work in banks and increasing efficiency. Computer software is developed to perform core operations of banking like recording of transactions, passbook maintenance, interest calculations on loans and deposits, customer records, balance of payments and withdrawal. This software is installed at different branches of bank and then interconnected by means of computer networks based on telephones, satellite and the Internet.\r\nGartner defines a core banking system as a back-end system that processes daily banking transactions, and posts updates to accounts and other financial records. Core banking solutions typically include deposit, loan and credit-processing capabilities, with interfaces to general ledger systems and reporting tools. Core banking applications are often one of the largest single expense for banks and legacy software are a major issue in terms of allocating resources. Spending on these systems is based on a combination of service-oriented architecture and supporting technologies.\r\nMany banks implement custom applications for core banking. Others implement or customize commercial independent software vendor packages. Systems integrators like Cognizant, EdgeVerve Systems Limited, Capgemini, Accenture, IBM and Tata Consultancy Services implement these core banking packages at banks. More recently, entrants such as Probanx (since 2000) and Temenos (late 1990's) have also provided entry level core banking software, focussing on neo-banks and electronic money institutions.\r\nOpen source Technology in core banking products or software can help banks to maintain their productivity and profitability at the same time. ","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is core banking solution (CBS)?</span></h1>\r\nToday Banking as a business has grown tremendously and transformed itself from only a deposits taking and loan providing system to an institution which provides an entire gamut of products and services under a wide umbrella. All such activities commenced by a bank is called Core Banking.\r\nCORE is an acronym for &quot;Centralized Online Real-time Exchange&quot;, thus the bank’s branches can access applications from centralized data centers.\r\nOther than retail banking customers, core banking is now also being extended to address the requirements of corporate clients and provide for a comprehensive banking solution.<br />Digital core banking offer the following advantages to the bank:\r\n<ul><li>Improved operations which address customer demands and industry consolidation;</li><li>Errors due to multiple entries eradicated;</li><li>Easy ability to introduce new financial products and manage changes in existing products;</li><li>Seamless merging of back office data and self-service operations.</li></ul>\r\n<span style=\"font-weight: bold;\">Minimum features of Core Banking Solution:</span>\r\n<ol><li>Customer-On Boarding.</li><li>Managing deposits and withdrawals.</li><li>Transactions management.</li><li>Calculation and management.</li><li>Payments processing (cash, cheques /checks, mandates, NEFT, RTGS etc.).</li><li>Customer relationship management (CRM) activities.</li><li>Designing new banking products.</li><li>Loans disbursal and management.</li><li>Accounts management</li><li>Establishing criteria for minimum balances, interest rates, number of withdrawals allowed and so on.</li></ol>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Choosing the best core banking system software</span></h1>\r\n<p class=\"align-left\">Today, there are four primary core banking providers, FIS, Fiserv, Jack Henry and D+H, that have managed to eat up 96 percent of the market share (90 percent for banks under $1 billion in assets and 98 percent for banks over $1 billion in assets). But there are also some strong players rounding out the remaining 4 percent.<br />Deciding on a core banking software solutions is the first key task for banks and credit unions looking to make the switch. But the decision is not one to be taken lightly, as pointed out by Forbes “Core technologies are evolving into highly agile architectures, and the implications for making the wrong decision will be lasting — and could put banks at competitive risk.”</p>\r\n<p class=\"align-left\">To help your bank and credit union make the best use of your resources, Gartner identified the eight key criteria that have the most impact on CBS banking system decisions:<br /><br /></p>\r\n<ul><li>&nbsp;&nbsp;&nbsp; Functionality</li><li>&nbsp;&nbsp;&nbsp; Flexibility</li><li>&nbsp;&nbsp;&nbsp; Cost</li><li>&nbsp;&nbsp;&nbsp; Viability</li><li>&nbsp;&nbsp;&nbsp; Operational Performance</li><li>&nbsp;&nbsp;&nbsp; Program Management</li><li>&nbsp;&nbsp;&nbsp; Partner Management</li><li>&nbsp;&nbsp;&nbsp; Customer References</li></ul>\r\n<p class=\"align-left\"><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Core_Banking_System1.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3215,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Enterprise_Manager.png","logo":true,"scheme":false,"title":"Oracle Enterprise Manager","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-enterprise-manager","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<span style=\"color: rgb(97, 97, 97); \">Oracle Enterprise Manager (OEM or EM) is a set of web-based tools aimed at managing software and hardware produced by Oracle Corporation as well as by some non-Oracle entities.</span>\r\n<span style=\"font-weight: bold; \"><span style=\"color: rgb(97, 97, 97); \">Modern Systems Management</span></span>\r\nAs an IT operations professional, your job is more critical than ever because cloud operations are now a fact of life. From managing on-premises assets to deploying and managing new applications to the cloud, Oracle provides a comprehensive solution for managing your environments with Oracle Management Cloud and Oracle Enterprise Manager.\r\nOracle Enterprise Manager has traditionally provided deep management for the Oracle stack using an on-premises delivery method. Oracle Management Cloud is our next-generation, cloud-based management offering powered by machine learning and big data analytics.\r\n<span style=\"font-weight: bold; \">An Extensive Portfolio of Management Solutions</span>\r\n<span style=\"font-weight: bold; \">Cloud Management</span>\r\nFor existing Oracle Enterprise Manager customers, managing cloud assets is possible right within the cloud control user interface. For new customers, the easiest way to monitor cloud assets is to use Oracle Management Cloud.\r\n<span style=\"font-weight: bold; \">Application Management</span>\r\nManage Oracle packaged applications, including - but not limited to - Oracle E-Business Suite, Siebel, PeopleSoft, JD Edwards EnterpriseOne, Tax and Utilities, Oracle Communications applications, and Primavera.\r\n<span style=\"font-weight: bold; \">Middleware Management</span>\r\nOracle Enterprise Manager provides a comprehensive management solution for Oracle WebLogic Server, Oracle Fusion Middleware, and non-Oracle middleware technology such as Apache Tomcat, JBoss Application Server, and IBM WebSphere Application Server. The solution offers capabilities spanning configuration and compliance management, patching, provisioning, and performance management, as well as administration and auditing.\r\n<span style=\"font-weight: bold; \">Database Management</span>\r\nTake advantage of Oracle&amp;rsquo;s time-tested and popular solutions including Diagnostics Pack, Tuning Pack, Real Application Testing, and related technologies to manage Oracle Databases.\r\n<span style=\"font-weight: bold; \">Hardware and Virtualization Management</span>\r\nManage physical and virtual server environments including Oracle Solaris and Oracle Linux operating systems and virtual environments (Solaris Zones and OVM for SPARC).\r\n<span style=\"font-weight: bold; \">Application Performance Management</span>\r\nManage web and Java applications built on Oracle WebLogic Server and Oracle Databases. Monitor web browser activity and application transactions to optimize user experience and application performance.\r\n<span style=\"font-weight: bold; \">Application Quality Management</span>\r\nA complete testing solution for Oracle Database, Oracle packaged applications, and custom web applications.\r\n<span style=\"font-weight: bold; \">Engineered Systems Management</span>\r\nManage Exadata Database Machine with comprehensive lifecycle management, from monitoring to management and ongoing maintenance.\r\n<span style=\"font-weight: bold; \">Lifecycle Management</span>\r\nPowerful capabilities to aid consolidation, enforce standardization, and deploy automation.\r\n<span style=\"font-weight: bold;\">Heterogeneous Management</span>\r\nExtend Oracle Enterprise Manager to monitor non-Oracle technologies. For customers new to Oracle Enterprise Manager, please review Oracle Management Cloud for cloud-based monitoring of heterogeneous environments.","shortDescription":"Enterprise Manager allows administrators to manage the work of complex information systems built primarily on the basis of Oracle technologies, including software products from other companies.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":3,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Enterprise Manager","keywords":"","description":"<span style=\"color: rgb(97, 97, 97); \">Oracle Enterprise Manager (OEM or EM) is a set of web-based tools aimed at managing software and hardware produced by Oracle Corporation as well as by some non-Oracle entities.</span>\r\n<span style=\"font-weight: bold; \"><s","og:title":"Oracle Enterprise Manager","og:description":"<span style=\"color: rgb(97, 97, 97); \">Oracle Enterprise Manager (OEM or EM) is a set of web-based tools aimed at managing software and hardware produced by Oracle Corporation as well as by some non-Oracle entities.</span>\r\n<span style=\"font-weight: bold; \"><s","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Enterprise_Manager.png"},"eventUrl":"","translationId":3216,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":243,"title":"Database Development and Management Tools","alias":"database-development-and-management-tools","description":" Many companies create various multi-functional applications to facilitate the management, development and administration of databases.\r\nMost relational databases consist of two separate components: a “back-end” where data is stored and a “front-end” —a user interface for interacting with data. This type of design is smart enough, as it parallels a two-level programming model that separates the data layer from the user interface and allows you to concentrate the software market directly on improving its products. This model opens doors for third parties who create their own applications for interacting with various databases.\r\nDatabase development tools can be used to create varieties of the following programs:\r\n<ul><li>client programs;</li><li>database servers and their individual components;</li><li>custom applications.</li></ul>\r\nThe programs of the first and second types are rather small since they are intended mainly for system programmers. The third type packages are much larger, but smaller than full-featured DBMS.\r\nThe development tools for custom applications include programming systems, various program libraries for various programming languages, and development automation packages (including client-server systems).<br />Database management system, abbr. DBMS (Eng. Database Management System, abbr. DBMS) - a set of software and linguistic tools for general or special purposes, providing management of the creation and use of databases.\r\nDBMS - a set of programs that allow you to create a database (DB) and manipulate data (insert, update, delete and select). The system ensures the safety, reliability of storage and data integrity, as well as provides the means to administer the database.","materialsDescription":" <span style=\"font-weight: bold;\">The main functions of the DBMS:</span>\r\n<ul><li>data management in external memory (on disk);</li><li>data management in RAM using disk cache;</li><li>change logging, backup and recovery of databases after failures;</li><li>support for database languages ​​(data definition language, data manipulation language).</li></ul>\r\n<span style=\"font-weight: bold;\">The composition of the DBMS:</span>\r\nUsually, a modern DBMS contains the following components:\r\n<ul><li>the core, which is responsible for managing data in external and RAM and logging;</li><li>database language processor, which provides the optimization of requests for the extraction and modification of data and the creation, as a rule, of a machine-independent executable internal code;</li><li>a run-time support subsystem that interprets data manipulation programs that create a user interface with a DBMS;<br />service programs (external utilities) that provide a number of additional capabilities for maintaining an information system.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Database_Development_and_Management_Tools.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1541,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_CS.jpg","logo":true,"scheme":false,"title":"Oracle Cloud Storage","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-cloud-storage","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<p><span style=\"color: #74767b; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-size: 18px; background-color: #ffffff;\">Oracle Cloud Infrastructure provides data storage options for a wide spectrum of applications from small websites to the most demanding enterprise applications.</span></p>\r\n<h5 class=\"P1 grey2\" style=\"box-sizing: border-box; margin: 0.2rem 0px 0.5rem; padding: 0px; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-weight: 300; color: #74767b; text-rendering: optimizeLegibility; line-height: 1.5rem; font-size: 1rem; background-color: #ffffff;\">When the ultimate in performance is required, local NVMe SSD&rsquo;s provide extreme storage performance for VM&rsquo;s and bare metal compute instances. Examples include relational databases, data warehousing, big data, analytics, AI and HPC applications.</h5>\r\n<h5 class=\"P1 grey2\" style=\"box-sizing: border-box; margin: 0.2rem 0px 0.5rem; padding: 0px; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-weight: 300; color: #74767b; text-rendering: optimizeLegibility; line-height: 1.5rem; font-size: 1rem; background-color: #ffffff;\">High performance, persistent storage for a wide range of application workloads. Block volumes can scale to 512 TB per compute instance. Typical workloads include NoSQL databases, Hadoop/HDFS applications, IoT and eCommerce applications.</h5>\r\n<h5 class=\"P1 grey2\" style=\"box-sizing: border-box; margin: 0.2rem 0px 0.5rem; padding: 0px; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-weight: 300; color: #74767b; text-rendering: optimizeLegibility; line-height: 1.5rem; font-size: 1rem; background-color: #ffffff;\">Easy to implement file-system that can be shared across many applications from all operating systems. Start small and scale as data grows. Perfect for migration of on-premises applications, media management, content management, and web applications.&nbsp;</h5>","shortDescription":"Oracle Cloud Storage - is a storage service from Oracle. Fast and reliable storage options for all enterprise workloads","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":5,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Cloud Storage","keywords":"","description":"<p><span style=\"color: #74767b; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-size: 18px; background-color: #ffffff;\">Oracle Cloud Infrastructure provides data storage options for a wide spectrum of applications from small websites","og:title":"Oracle Cloud Storage","og:description":"<p><span style=\"color: #74767b; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-size: 18px; background-color: #ffffff;\">Oracle Cloud Infrastructure provides data storage options for a wide spectrum of applications from small websites","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_CS.jpg"},"eventUrl":"","translationId":1542,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":24,"title":"IaaS - storage"}],"testingArea":"","categories":[{"id":789,"title":"IaaS - storage","alias":"iaas-storage","description":"IaaS is an abbreviation that stands for Infrastructure as a Service (“infrastructure as a service”). This model provides for a cloud provider to provide the client with the necessary amount of computing resources - virtual servers, remote workstations, data warehouses, with or without the provision of software - and software deployment within the infrastructure remains the client's prerogative. In essence, IaaS is an alternative to renting physical servers, racks in the data center, operating systems; instead, the necessary resources are purchased with the ability to quickly scale them if necessary. In many cases, this model may be more profitable than the traditional purchase and installation of equipment, here are just a few examples:\r\n<ul><li>if the need for computing resources is not constant and can vary greatly depending on the period, and there is no desire to overpay for unused capacity;</li><li>when a company is just starting its way on the market and does not have working capital in order to buy all the necessary infrastructure - a frequent option among startups;</li><li>there is a rapid growth in business, and the network infrastructure must keep pace with it;</li><li>if you need to reduce the cost of purchasing and maintaining equipment;</li><li>when a new direction is launched, and it is necessary to test it without investing significant funds in resources.</li></ul>\r\nIaaS can be organized on the basis of a public or private cloud, as well as by combining two approaches - the so-called. “Hybrid cloud”, created using the appropriate software.","materialsDescription":" IaaS or Infrastructure as a service translated into Russian as “Infrastructure as a service”.\r\n&quot;Infrastructure&quot; in the case of IaaS, it can be virtual servers and networks, data warehouses, operating systems.\r\n“As a service” means that the cloud infrastructure components listed above are provided to you as a connected service.\r\nIaaS is a cloud infrastructure utilization model in which the computing power is provided to the client for independent management.\r\n<span style=\"font-weight: bold;\">What is the difference from PaaS and SaaS?</span>\r\nFrequently asked questions, what distinguishes IaaS, PaaS, SaaS from each other? What is the difference? Answering all questions, you decide to leave in the area of ​​responsibility of its IT specialists. It requires only time and financial costs for your business.\r\n<span style=\"font-weight: bold;\">Who is responsible for what?</span>\r\nIn the case of using IaaS models, a company can independently use resources: install and run software, exercise control over systems, applications, and virtual storage systems.\r\nFor example, networks, servers, servers and servers. The IaaS service provider manages its own software and operating system, middleware and applications, is responsible for the infrastructure during the purchase, installation and configuration.\r\n<span style=\"font-weight: bold;\">Why do companies choose IaaS?</span>\r\nScaling capabilities. All users have access to resources, and you must use all the resources you need.\r\nCost savings. As a rule, the use of cloud services costs the company less than buying its own infrastructure.\r\nMobility. Ability to work with conventional applications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS_storage.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1543,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle.png","logo":true,"scheme":false,"title":"Fast and Scalable Compute Resources","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"fast-and-scalable-compute-resources","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<span style=\"color: #74767b; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-size: 18px; background-color: #ffffff;\">Oracle Cloud Infrastructure compute instances are the building blocks for applications from small websites to the largest enterprise applications. The main shapes each have use cases for which they are especially suitable:</span>\r\n<h5 class=\"P1 grey2\" style=\"box-sizing: border-box; margin: 0.2rem 0px 0.5rem; padding: 0px; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-weight: 300; color: #74767b; text-rendering: optimizeLegibility; line-height: 1.5rem; font-size: 1rem; background-color: #ffffff;\">Virtual machine (VM) instances offer compute resources in many shapes, from a single OCPU to 24 OCPUs, catering to a variety of workloads and software architectures. All Oracle Cloud Infrastructure VM shapes support remote block storage, but the Dense I/O shapes also offer up to 25.6 TB of local NVMe SSD storage for applications requiring low latency, millions of IOPS, and high local storage capacity.</h5>\r\n<h5 class=\"P1 grey2\" style=\"box-sizing: border-box; margin: 0.2rem 0px 0.5rem; padding: 0px; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-weight: 300; color: #74767b; text-rendering: optimizeLegibility; line-height: 1.5rem; font-size: 1rem; background-color: #ffffff;\">Bare metal instances support applications requiring intensive compute and large memory resources. You can build cloud environments with performance equal or better than other clouds or on-premises infrastructure. Bare metal provides customers with exceptional isolation, visibility, and control.</h5>\r\n<h5 class=\"P1 grey2\" style=\"box-sizing: border-box; margin: 0.2rem 0px 0.5rem; padding: 0px; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-weight: 300; color: #74767b; text-rendering: optimizeLegibility; line-height: 1.5rem; font-size: 1rem; background-color: #ffffff;\">Accelerated computing requires consistently fast infrastructure across every service. With GPU instances you can process and analyze massive data sets more efficiently, making them ideal for complex machine learning (ML), artificial intelligence (AI) algorithms, and many industrial HPC applications.</h5>","shortDescription":"Fast and Scalable Compute Resources - is a convenient computing service from Oracle","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":17,"sellingCount":14,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Fast and Scalable Compute Resources","keywords":"","description":"<span style=\"color: #74767b; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-size: 18px; background-color: #ffffff;\">Oracle Cloud Infrastructure compute instances are the building blocks for applications from small websites to the la","og:title":"Fast and Scalable Compute Resources","og:description":"<span style=\"color: #74767b; font-family: 'Helvetica Neue', 'Segoe UI', Arial, sans-serif-regular; font-size: 18px; background-color: #ffffff;\">Oracle Cloud Infrastructure compute instances are the building blocks for applications from small websites to the la","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle.png"},"eventUrl":"","translationId":1545,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":26,"title":"IaaS - computing"}],"testingArea":"","categories":[],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3364,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_CASB_Cloud_Service.png","logo":true,"scheme":false,"title":"Oracle CASB Cloud Service","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-casb-cloud-service","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"The Oracle CASB Cloud Service is the only Cloud Access Security Broker (CASB) that gives you both visibility into your entire cloud stack and the security automation tool your IT team needs.\r\n<span style=\"font-weight: bold;\">Threat Detection</span>\r\nIdentify existing threats to your cloud footprint by leveraging real-time threat intelligence feeds and machine learning techniques to establish security baselines and to learn behavior patterns.\r\n<span style=\"font-weight: bold;\">Predictive Analytics</span>\r\nStay a step ahead of threats with patent-pending modeling techniques that evaluate risks across hundreds of threat vectors to provide you with a concise summary of potential threats.\r\n<span style=\"font-weight: bold;\">Automated Incident Response</span>\r\nKeep enterprises secure by automating responses to threats with forensics, incident management, orchestration and remediation through native capabilities as well as integration with existing technologies.\r\n<span style=\"font-weight: bold;\">Security Configuration Management</span>\r\nEliminate labor intensive, error prone manual processes and manages security configurations within cloud applications by asserting configurations as well as continuously enforcing them.","shortDescription":"The Oracle CASB Cloud Service is the only Cloud Access Security Broker (CASB) that gives you both visibility into your entire cloud stack and the security automation tool your IT team needs.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":19,"sellingCount":18,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle CASB Cloud Service","keywords":"","description":"The Oracle CASB Cloud Service is the only Cloud Access Security Broker (CASB) that gives you both visibility into your entire cloud stack and the security automation tool your IT team needs.\r\n<span style=\"font-weight: bold;\">Threat Detection</span>\r\nIdentify e","og:title":"Oracle CASB Cloud Service","og:description":"The Oracle CASB Cloud Service is the only Cloud Access Security Broker (CASB) that gives you both visibility into your entire cloud stack and the security automation tool your IT team needs.\r\n<span style=\"font-weight: bold;\">Threat Detection</span>\r\nIdentify e","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_CASB_Cloud_Service.png"},"eventUrl":"","translationId":3365,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":95,"title":"Cloud Access Security Broker (CASB)"}],"testingArea":"","categories":[{"id":832,"title":"CASB - Cloud Access Security Broker","alias":"casb-cloud-access-security-broker","description":"A cloud access security broker (CASB) (sometimes pronounced cas-bee) is on-premises or cloud-based software that sits between cloud service users and cloud applications, and monitors all activity and enforces security policies. A CASB can offer a variety of services, including but not limited to monitoring user activity, warning administrators about potentially hazardous actions, enforcing security policy compliance, and automatically preventing malware.\r\nA CASB may deliver security, the management or both. Broadly speaking, &quot;security&quot; is the prevention of high-risk events, whilst &quot;management&quot; is the monitoring and mitigation of high-risk events.\r\nCASBs that deliver security must be in the path of data access, between the user and the cloud. Architecturally, this might be achieved with proxy agents on each end-point device, or in agentless fashion without requiring any configuration on each device. Agentless CASB allows for rapid deployment and delivers security on all devices, company-managed or unmanaged BYOD. Agentless CASB also respects user privacy, inspecting only corporate data. Agent-based CASB is difficult to deploy and effective only on devices that are managed by the corporation. Agent-based CASB typically inspects both corporate and personal data.\r\nCASBs that deliver management may use APIs to inspect data and activity in the cloud to alert of risky events after the fact. Another management capability of a CASB is to inspect firewall or proxy logs for the usage of cloud applications.","materialsDescription":"<span style=\"font-weight: bold;\">What is CASB?</span> A Cloud Access Security Broker (CASB) is a policy enforcement point that secures data &amp; apps in the cloud and on any device, anywhere.\r\n<span style=\"font-weight: bold;\">What is the difference between security and management?</span> Security is preventing risky events from happening, management is cleaning up after high-risk events.\r\n<span style=\"font-weight: bold;\">What is Shadow IT?</span> Cloud applications used by business users without IT oversight, also known as unmanaged apps.\r\n<span style=\"font-weight: bold;\">What are managed apps?</span> Cloud Applications that are managed by IT, e.g.Office 365.\r\n<span style=\"font-weight: bold;\">What are the types of CASB?</span> Three types of Cloud Access Security Broker\r\n<ul><li>a) API-only CASB offer basic management</li><li>b) multi-mode first-gen CASB offer management &amp; security</li><li>c) Next-Gen CASB deliver management, security &amp; Zero-Day protection.</li></ul>\r\n<span style=\"font-weight: bold;\">What is a forward proxy?</span> A proxy where traffic must be forwarded by the end-point Such proxies requires agents and configuration on client devices.\r\n<span style=\"font-weight: bold;\">What is a reverse proxy?</span> A proxy where traffic is automatically routed, requiring no agent or configuration on the end-point.\r\n<span style=\"font-weight: bold;\">What is AJAX-VM?</span> Acronym for &quot;Adaptive Javascript and XML- Virtual Machine.&quot; AJAX-VM virtualizes cloud apps on the fly so they can be proxied without agents. Reverse-proxy CASB are brittle without AJAX-VM and break frequently with app changes.\r\n<span style=\"font-weight: bold;\">What are the types of CASB architecture?</span> There are three types of CASB architecture: API-only, forward proxy, and reverse proxy. Some CASB are API-only, others API and forward proxy. Next-Gen CASBs offer all three with AJAX-VM.\r\n<span style=\"font-weight: bold;\">What is CASB encryption?</span>&nbsp; Encryption/decryption of data prior to upload/download to a cloud application.\r\n <span style=\"font-weight: bold;\">What is searchable encryption?</span> An encryption system that combines full encryption with a clear-text index to enable search and sort without compromising encryption strength.\r\n<span style=\"font-weight: bold;\">What is tokenization?</span> Obfuscation by encoding each input string as a unique output string.\r\n<span style=\"font-weight: bold;\">What is agentless MDM?</span> Mobile security for BYOD that does not require agents. Easy to deploy and has no access to personal data or apps, thereby preserving user privacy.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_CASB.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as &quot;on-demand software&quot;, and was formerly referred to as &quot;software plus services&quot; by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term &quot;Software as a Service&quot; (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure.&nbsp; While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies.&nbsp; Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":551,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Business_Intelligence.png","logo":true,"scheme":false,"title":"Oracle Business Intelligence","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-business-intelligence","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Scale Insights with Ease\r\n\r\nGain a comprehensive view of your business—in one place\r\nDeliver instant clarity through stunning visual analytics\r\nAdopt the cloud your own way, with in the cloud, hybrid, or on-premises deployment\r\n\r\n","shortDescription":"Oracle Business Intelligence. Foster a data-driven culture with powerful, visually stunning analytics. Explore new insights and empower people across the organization to make faster, more informed business decisions.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":6,"sellingCount":7,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Business Intelligence","keywords":"cloud, your, with, Adopt, analytics, through, stunning, visual","description":"Scale Insights with Ease\r\n\r\nGain a comprehensive view of your business—in one place\r\nDeliver instant clarity through stunning visual analytics\r\nAdopt the cloud your own way, with in the cloud, hybrid, or on-premises deployment\r\n\r\n","og:title":"Oracle Business Intelligence","og:description":"Scale Insights with Ease\r\n\r\nGain a comprehensive view of your business—in one place\r\nDeliver instant clarity through stunning visual analytics\r\nAdopt the cloud your own way, with in the cloud, hybrid, or on-premises deployment\r\n\r\n","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Business_Intelligence.png"},"eventUrl":"","translationId":552,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":225,"title":"End-User Query, Reporting, and Analysis","alias":"end-user-query-reporting-and-analysis","description":" Class systems of Query &amp; Reporting are designed to form queries to information systems in user terms, as well as their execution, integration of data from different sources, viewing data with the possibilities of detailing and summarizing and building full-fledged reports, both on-screen and printed. Visualization of query results can be presented to the user in various forms - flat or multidimensional tables, graphs, charts, various specialized interfaces.\r\nEnd-user tools for querying and building reports are delivered in two ways:\r\n<ul><li>as part of OLAP-systems</li><li>in the form of specialized Query &amp; Reporting</li></ul>\r\nVirtually every OLAP class system is equipped with Query &amp; Reporting. These funds can be either embedded in the main product or separated into a separate product.\r\nThere are also specialized systems for generating and distributing reports. At the same time, these systems incorporate their own OLAP-means. Therefore, to draw a clear line between OLAP-systems and systems of class Query &amp; Reporting is almost impossible.","materialsDescription":" <span style=\"font-weight: bold; \">What are the reporting tools?</span>\r\nReporting tools are widely used to support decision making and to measure organizational and team performance. Companies use them for financial consolidation, for evaluation of strategies and policies and often just for plain reporting. Today most of these tools are integrated with Business Intelligence tools.\r\n<span style=\"font-weight: bold; \">What are the advantages of these tools for your organization?</span>\r\nReporting tools allow companies to create attractive reports easily. In tabular or graphical format. With data from Excel, a data warehouse or the organization’s ERP system. With the reports containing the right information, people are able to manage and improve the business processes more easily.\r\n<span style=\"font-weight: bold; \">Which reporting tools are available in the market?</span>\r\nThere are many Business Intelligence Reporting tools in the market available. This list of reporting tools shows you a complete overview of all the major tools currently available and thoroughly studied by our industry analysts. To name a few: Cognos Query and reporting, Oracle Enterprise Reporting, Crystal Reports, Microsoft Reporting Services (SSRS), etc.\r\n<span style=\"font-weight: bold; \">Is there a difference between reporting tools and BI tools?</span>\r\nAlmost every company, large or small, needs a reporting tool or they have already one in place. But, what is the difference between reporting software and Business Intelligence tools? They are not the same. In general reporting tools tell us where we have been but are not very good at analyzing data (at real time) and telling us where we are going (predictive).\r\n<span style=\"font-weight: bold;\">What is the difference between a query and a report?</span>\r\nA query is a way to create a list of accounts or journal entries that match your criteria. Requests serve as an advanced search engine that finds and groups accounts or journal entries and can only create a list.\r\nA report is a detailed report of a group of accounts or journal entries. Reports analyze data and are designed to calculate and present data in a more formal form.\r\nTypically, a query finds information in the database for you, and a report is a more powerful way to display and analyze information about the accounts or log entries you want to view.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/End-User_Query__Reporting__and_Analysis.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":54,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/oracle_db.png","logo":true,"scheme":false,"title":"Oracle Database Enterprise Edition","vendorVerified":0,"rating":"2.00","implementationsCount":2,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-database-enterprise-edition","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Oracle Database Enterprise Edition will greatly benefit customers deploying private database clouds and SaaS vendors looking for the power of Oracle Database in a secure and isolated multi tenant model\r\nOracle Database Enterprise Edition provides comprehensive features to manage the most demanding transaction processing, big data, and data warehouse workloads\r\nCustomers can choose a wide range of Oracle Database Enterprise Edition options to deliver on business users’ performance, security, big data, cloud, and availability service-level expectations","shortDescription":"Oracle Database Enterprise Edition features more than 500 new features including a new architecture that simplifies the process of consolidating databases onto the cloud, enabling customers to manage many databases as one without changing their applications.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":14,"sellingCount":6,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Database Enterprise Edition","keywords":"Database, Oracle, Edition, Enterprise, data, transaction, choose, Customers","description":"Oracle Database Enterprise Edition will greatly benefit customers deploying private database clouds and SaaS vendors looking for the power of Oracle Database in a secure and isolated multi tenant model\r\nOracle Database Enterprise Edition provides comprehensive","og:title":"Oracle Database Enterprise Edition","og:description":"Oracle Database Enterprise Edition will greatly benefit customers deploying private database clouds and SaaS vendors looking for the power of Oracle Database in a secure and isolated multi tenant model\r\nOracle Database Enterprise Edition provides comprehensive","og:image":"https://old.roi4cio.com/fileadmin/user_upload/oracle_db.png"},"eventUrl":"","translationId":101,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":27,"title":"ODMS - Operational Database Management System","alias":"odms-operational-database-management-system","description":"Operational database management systems (also referred to as OLTP On-Line Transaction Processing databases) are used to update data in real-time. These types of databases allow users to do more than simply view archived data. Operational databases allow you to modify that data (add, change or delete data), doing it in real-time. OLTP databases provide transactions as the main abstraction to guarantee data consistency that guarantees the so-called ACID properties. Basically, the consistency of the data is guaranteed in the case of failures and/or concurrent access to the data.\r\nSince the early 90s, the operational database software market has been largely taken over by SQL engines. Today, the operational DBMS market (formerly OLTP) is evolving dramatically, with new, innovative entrants and incumbents supporting the growing use of unstructured data and NoSQL DBMS engines, as well as XML databases and NewSQL databases. NoSQL databases typically have focused on scalability and have renounced to data consistency by not providing transactions as OLTP systems do. Operational databases are increasingly supporting distributed database architecture that can leverage distribution to provide high availability and fault tolerance through replication and scale-out ability.\r\nThe growing role of operational databases in the IT industry is moving fast from legacy databases to real-time operational databases capable to handle distributed web and mobile demand and to address Big data challenges. Recognizing this, Gartner started to publish the Magic Quadrant for Operational Database Management Systems in October 2013.\r\nOperational databases are used to store, manage and track real-time business information. For example, a company might have an operational database used to track warehouse/stock quantities. As customers order products from an online web store, an operational database can be used to keep track of how many items have been sold and when the company will need to reorder stock. An operational database stores information about the activities of an organization, for example, customer relationship management transactions or financial operations, in a computer database.\r\nOperational databases allow a business to enter, gather, and retrieve large quantities of specific information, such as company legal data, financial data, call data records, personal employee information, sales data, customer data, data on assets and much other information. An important feature of storing information in an operational database is the ability to share information across the company and over the Internet. Operational databases can be used to manage mission-critical business data, to monitor activities, to audit suspicious transactions, or to review the history of dealings with a particular customer. They can also be part of the actual process of making and fulfilling a purchase, for example in e-commerce.","materialsDescription":" <span style=\"font-weight: bold;\">What is DBMS used for?</span>\r\nDBMS, commonly known as Database Management System, is an application system whose main purpose revolves around the data. This is a system that allows its users to store the data, define it, retrieve it and update the information about the data inside the database.\r\n<span style=\"font-weight: bold;\">What is meant by a Database?</span>\r\nIn simple terms, Database is a collection of data in some organized way to facilitate its user’s to easily access, manage and upload the data.\r\n<span style=\"font-weight: bold;\">Why is the use of DBMS recommended? Explain by listing some of its major advantages.</span>\r\nSome of the major advantages of DBMS are as follows:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Controlled Redundancy:</span></span> DBMS supports a mechanism to control the redundancy of data inside the database by integrating all the data into a single database and as data is stored at only one place, the duplicity of data does not happen.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Data Sharing:</span></span> Sharing of data among multiple users simultaneously can also be done in DBMS as the same database will be shared among all the users and by different application programs.</li><li> Backup and Recovery Facility: DBMS minimizes the pain of creating the backup of data again and again by providing a feature of ‘backup and recovery’ which automatically creates the data backup and restores the data whenever required.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Enforcement of Integrity Constraints:</span></span> Integrity Constraints are very important to be enforced on the data so that the refined data after putting some constraints are stored in the database and this is followed by DBMS.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Independence of Data:</span></span> It simply means that you can change the structure of the data without affecting the structure of any of the application programs.</li></ul>\r\n<span style=\"font-weight: bold;\">What is the purpose of normalization in DBMS?</span>\r\nNormalization is the process of analyzing the relational schemas which are based on their respective functional dependencies and the primary keys in order to fulfill certain properties.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The properties include:</span></span>\r\n<ul><li>To minimize the redundancy of the Data.</li><li>To minimize the Insert, Delete and Update Anomalies.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ODMS.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1094,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_HCM-Human_Capital_Management_Cloud.png","logo":true,"scheme":false,"title":"Oracle HCM - Human Capital Management Cloud","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-hcm-human-capital-management-cloud","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<span style=\"font-weight: 700; \">A Revolution in the Employee Experience</span>\r\n<span style=\"font-weight: 700; \"><br /></span>\r\nEmployee engagement isn’t just about providing a modern UI. A truly engaging HR solution enables employees to organize their work life and take control of their jobs, their development and their career.\r\n<span style=\"font-weight: 700; \"><br /></span>\r\n<span style=\"font-weight: 700; \">Meaningful Access to Quality Business and Workforce Data</span>\r\n\r\nHR data in a silo only gives you half the picture. Oracle HCM Cloud is designed from the ground up to deliver the full enterprise-wide picture for the past, present and future of your business.\r\n<span style=\"font-weight: 700; \"><br /></span>\r\n<span style=\"font-weight: 700; \">Oracle’s Cloud Is Built for Your Unique Needs</span>\r\n<span style=\"font-weight: 700; \"><br /></span>\r\nOnly Oracle provides out of box best practice cloud capabilities and the flexibility to personalize, brand, and extend your cloud experience. Our cloud lets you take updates when it makes sense for your business.","shortDescription":"Oracle HCM Cloud Goes Beyond the Basics of HR\r\nAn attractive UI, social, mobile, and reporting capabilities are now table stakes of every HR solution. But to become a strategic leader of talent, you need to go beyond the basics with a truly comprehensive HR solution in the cloud.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":10,"sellingCount":4,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle HCM - Human Capital Management Cloud","keywords":"their, your, cloud, Oracle, Cloud, business, Employee, take","description":"<span style=\"font-weight: 700; \">A Revolution in the Employee Experience</span>\r\n<span style=\"font-weight: 700; \"><br /></span>\r\nEmployee engagement isn’t just about providing a modern UI. A truly engaging HR solution enables employees to organize their work l","og:title":"Oracle HCM - Human Capital Management Cloud","og:description":"<span style=\"font-weight: 700; \">A Revolution in the Employee Experience</span>\r\n<span style=\"font-weight: 700; \"><br /></span>\r\nEmployee engagement isn’t just about providing a modern UI. A truly engaging HR solution enables employees to organize their work l","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_HCM-Human_Capital_Management_Cloud.png"},"eventUrl":"","translationId":1095,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":68,"title":"Human Capital Management","alias":"human-capital-management","description":"Human capital management (HCM) is a business philosophy that emphasizes the enhancement of employees while viewing them as a quantifiable asset whose future value can be increased through investment.\r\nEmployees are perceived as assets that can be provided with clear performance expectations, against which they can be rated and rewarded based on their progress over time.\r\nHuman capital management involves providing employees with the tools and training needed to accomplish stated performance goals, as well as metrics for monitoring and assessing the progress made toward these goals. HCM is also typically a key component of a company’s comprehensive enterprise resource planning (ERP) system.\r\nHuman capital management is crucial for business success as workforce trends and laws add more complexity to recruitment, retention, legislative compliance and employee management. In today's workplace, workforce management success requires that HR managers act proactively rather than reactively, and HCM helps them to do so by bringing HR functions together in one accessible place, such as an HCM software suite.","materialsDescription":" <span style=\"font-weight: bold;\">What is HCM software?</span>\r\nHCM (Human Capital Management) is a set of practices designed to help organizations manage, develop and acquire employees, and which regards employees as a business asset. HCM software focusses on both the administrative side of Human Resources (HR) and the strategic side of the business, helping organizations to maximize business value through its people. HCM software uses a series of applications to help automate and streamline HR processes. It is typically considered an enterprise software that is able to scale up or down depending on the size and the needs of the organization. It offers features such as time management and payroll as well as more advanced solutions such as performance management and employee engagement monitoring.\r\n<span style=\"font-weight: bold;\">What are the main sides of HCM?</span>\r\n<ol><li><span style=\"font-weight: bold;\">Transactional:</span> Including processes such as payroll, absence management, time management, benefits management, and onboarding.</li><li><span style=\"font-weight: bold;\">Transformational:</span> Including processes such as talent management (recruiting, learning, performance) and business intelligence (big data, employee data management, HR analytics, and workforce planning).</li></ol>\r\n<span style=\"font-weight: bold;\">What are the benefits of HCM software?</span>\r\n<ul><li>Improved visibility over the workforce</li><li>Consolidated HR systems</li><li>Advanced analytics</li><li>Improved reporting</li><li>Attracting and retaining top talent</li><li>Lower HR costs</li><li>Automated manual processes</li><li>Increased employee satisfaction</li></ul>\r\n<span style=\"font-weight: bold;\">Who uses HCM Software?</span>\r\nEvery company with a forward-looking HR strategy uses HCM software. Since companies invest in people (starting with their salaries), it makes sense for any organization to invest in Human Capital Management software.\r\nIn practical terms, there are five different categories of users:\r\n<ul><li>Employees</li><li>Managers</li><li>The HR department</li><li>The C-suite</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Human_Capital_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1903,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/NetSuite.png","logo":true,"scheme":false,"title":"NetSuite","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"netsuite","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"NetSuite features include:\r\n<span style=\"font-weight: bold;\">•Customer Relationship Management</span>\r\n- Sales Force Automation\r\n- Marketing Automation\r\n- Customer Support and Service\r\n- Incentive Management\r\n- Offline Sales Client\r\n- Partner Relationship Management\r\n<span style=\"font-weight: bold;\">•Financials/ERP</span>\r\n- General Ledger\r\n- Accounts Receivable, Accounts Payable\r\n- Advanced Financials\r\n- Revenue Recognition\r\n- Budgeting\r\n- Multi-currency\r\n- Order Management and Fulfillment\r\n- Time and Billing\r\n- Purchasing\r\n- Inventory Management\r\n- Drop Shipment/Special Order\r\n- Integrated FedEx® Shipping Functionality\r\n- Integrated UPS OnLine® Shipping Tools\r\n- Standard, Customizable Reports\r\n<span style=\"font-weight: bold;\">•Ecommerce</span>\r\n- Database Driven Web Site/Web Store\r\n- Front- and Back-Office Integration\r\n- eBay Integration\r\n- Credit Card Processing, PayPal\r\n- Affiliate Marketing\r\n- Customer Acquisition\r\n- Customer, Partner Self-Service\r\n- Web Site Analytics\r\n<span style=\"font-weight: bold;\">•Employee Management and Productivity</span>\r\n- Role-based Dashboards\r\n- Group Calendaring and Collaboration\r\n- Employee Records\r\n- Expense Reporting, Purchase Requisitions\r\n- Employee Self-Service\r\nNetSuite is the first solution to deliver on the promise of intelligent, integrated and simpler applications for growing and midsize businesses.\r\nNetSuite is intelligent. The system holds all corporate data in a single database, giving you access to your key performance metrics on a customizable, real-time dashboard. As a result, NetSuite enables you to make better, faster decisions.\r\nNetSuite is integrated. Within a single, powerful application, it combines complete customer-facing CRM and Ecommerce capabilities with back-office Accounting/ERP and self-service portals for partners. As a result, it allows companies to unite fragmented data and automate processes from end to end.\r\nNetSuite is simple. With NetSuite, implementations are both faster and less expensive than traditional business applications. Modularity enables phased implementations according to your company’s need. In addition, click not code and advanced customization supports business as you define it. As a Web-based on-demand solution, NetSuite significantly reduces your total cost of ownership (TCO).\r\nWhy NetSuite?\r\n<span style=\"font-weight: bold;\">Unify Business Processes across the Enterprise</span>\r\nWith a single, integrated platform for CRM, Accounting/ERP and Ecommerce, you can automate key business functions across all departments, including sales, marketing, service, finance, inventory, order fulfillment, purchasing, and employee management. Your employees no longer have to re-enter data in different systems, rectify inconsistent or inaccurate data, or wait for batch updates. Instead, all your employees view and share accurate data in real time, leading to greater collaboration among departments and increased productivity across your business.\r\n<span style=\"font-weight: bold;\">Increase Visibility for Better Decision Making</span>\r\nCustomizable Dashboards offer real-time access to key performance metrics, supporting intelligent, timely business decisions. In addition, full visibility into unified customer records results in more efficient and highly personalized sales, fulfillment, and service processes.\r\n<span style=\"font-weight: bold;\">Extend Processes to Customers, Suppliers, and Partners</span>\r\nGiven today’s need to work closely with partners through an extended enterprise, NetSuite offers selfservice portals that enhance both B2B and B2C collaboration. In addition, proactive notification of partner-specific events accelerates process cycles and improves responsiveness, ensuring your position as a preferred partner.\r\n<span style=\"font-weight: bold;\">Customize and extend NetSuite with SuiteFlex</span>\r\nNetSuite is the world’s most customizable ASP. Click not code configuration and modular implementations jumpstart your business on NetSuite. Advanced customization with simpler, industry standard tools allows you to tailor business practices and processes to meet your specific company and industry requirements.\r\nBecause our customization carries forward seamlessly with upgrades, we actually encourage you to highly customize NetSuite—make it your one-of-a-kind software application.\r\n<span style=\"font-weight: bold;\">Get Superior Value with an Affordable Solution</span>\r\nBuilt from the ground up for growing and midsize businesses, NetSuite offers affordable pricing, accelerated implementation, and comprehensive support packages that results in unbeatable TCO. Plus, you eliminate the costly and time-consuming integration often associated with using a patchwork of disconnected systems. NetSuite also provides leading-edge professional services and educational programs that ensure efficient implementation and continued, long-term success.","shortDescription":"NetSuite offers the industry’s first and only:\r\n• Built-in, customizable dashboards\r\n• CRM and Accounting/ERP with integrated e-commerce\r\n• SuiteFlex Customization and extension","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":13,"sellingCount":2,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"NetSuite","keywords":"","description":"NetSuite features include:\r\n<span style=\"font-weight: bold;\">•Customer Relationship Management</span>\r\n- Sales Force Automation\r\n- Marketing Automation\r\n- Customer Support and Service\r\n- Incentive Management\r\n- Offline Sales Client\r\n- Partner Relationship Mana","og:title":"NetSuite","og:description":"NetSuite features include:\r\n<span style=\"font-weight: bold;\">•Customer Relationship Management</span>\r\n- Sales Force Automation\r\n- Marketing Automation\r\n- Customer Support and Service\r\n- Incentive Management\r\n- Offline Sales Client\r\n- Partner Relationship Mana","og:image":"https://old.roi4cio.com/fileadmin/user_upload/NetSuite.png"},"eventUrl":"","translationId":1904,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees &quot;who can adjust themselves to the personality of the guest&quot;. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called &quot;at home customer services&quot; or &quot;at home customer support.&quot;\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed.&nbsp; </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"},{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"},{"id":68,"title":"Human Capital Management","alias":"human-capital-management","description":"Human capital management (HCM) is a business philosophy that emphasizes the enhancement of employees while viewing them as a quantifiable asset whose future value can be increased through investment.\r\nEmployees are perceived as assets that can be provided with clear performance expectations, against which they can be rated and rewarded based on their progress over time.\r\nHuman capital management involves providing employees with the tools and training needed to accomplish stated performance goals, as well as metrics for monitoring and assessing the progress made toward these goals. HCM is also typically a key component of a company’s comprehensive enterprise resource planning (ERP) system.\r\nHuman capital management is crucial for business success as workforce trends and laws add more complexity to recruitment, retention, legislative compliance and employee management. In today's workplace, workforce management success requires that HR managers act proactively rather than reactively, and HCM helps them to do so by bringing HR functions together in one accessible place, such as an HCM software suite.","materialsDescription":" <span style=\"font-weight: bold;\">What is HCM software?</span>\r\nHCM (Human Capital Management) is a set of practices designed to help organizations manage, develop and acquire employees, and which regards employees as a business asset. HCM software focusses on both the administrative side of Human Resources (HR) and the strategic side of the business, helping organizations to maximize business value through its people. HCM software uses a series of applications to help automate and streamline HR processes. It is typically considered an enterprise software that is able to scale up or down depending on the size and the needs of the organization. It offers features such as time management and payroll as well as more advanced solutions such as performance management and employee engagement monitoring.\r\n<span style=\"font-weight: bold;\">What are the main sides of HCM?</span>\r\n<ol><li><span style=\"font-weight: bold;\">Transactional:</span> Including processes such as payroll, absence management, time management, benefits management, and onboarding.</li><li><span style=\"font-weight: bold;\">Transformational:</span> Including processes such as talent management (recruiting, learning, performance) and business intelligence (big data, employee data management, HR analytics, and workforce planning).</li></ol>\r\n<span style=\"font-weight: bold;\">What are the benefits of HCM software?</span>\r\n<ul><li>Improved visibility over the workforce</li><li>Consolidated HR systems</li><li>Advanced analytics</li><li>Improved reporting</li><li>Attracting and retaining top talent</li><li>Lower HR costs</li><li>Automated manual processes</li><li>Increased employee satisfaction</li></ul>\r\n<span style=\"font-weight: bold;\">Who uses HCM Software?</span>\r\nEvery company with a forward-looking HR strategy uses HCM software. Since companies invest in people (starting with their salaries), it makes sense for any organization to invest in Human Capital Management software.\r\nIn practical terms, there are five different categories of users:\r\n<ul><li>Employees</li><li>Managers</li><li>The HR department</li><li>The C-suite</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Human_Capital_Management.png"},{"id":363,"title":"Project and Portfolio Management","alias":"project-and-portfolio-management","description":"<span style=\"font-weight: bold;\">Project Portfolio Management (PPM)</span> is the centralized management of the processes, methods, and technologies used by project managers and project management offices (PMOs) to analyze and collectively manage current or proposed projects based on numerous key characteristics. The objectives of PPM are to determine the optimal resource mix for delivery and to schedule activities to best achieve an organization’s operational and financial goals, while honouring constraints imposed by customers, strategic objectives, or external real-world factors. The International standard defines the framework of the Project Portfolio Management.\r\nPPM provides program and project managers in large, program/project-driven organizations with the capabilities needed to manage the time, resources, skills, and budgets necessary to accomplish all interrelated tasks. It provides a framework for issue resolution and risk mitigation, as well as the centralized visibility to help planning and scheduling teams to identify the fastest, cheapest, or most suitable approach to deliver projects and programs. Portfolio Managers define Key Performance Indicators and the strategy for their portfolio.\r\n<span style=\"font-style: italic;\">Pipeline Management.</span> Pipeline management involves steps to ensure that an adequate number of project proposals are not generated and not evaluated to determine whether (and how) a set of projects in the portfolio can be executed with finite development resources in a specified time. There are three major sub-components to pipeline management: ideation, work intake processes, and Phase-Gate reviews. Fundamental to pipeline management is the ability to align the decision-making process for estimating and selecting new capital investment projects with the strategic plan.\r\n<span style=\"font-style: italic;\">Resource Manager.</span> The focus on the efficient and effective deployment of an organization’s resources where and when they are needed. These can include financial resources, inventory, human resources, technical skills, production, and design. In addition to project-level resource allocation, users can also model ‘what-if’ resource scenarios, and extend this view across the portfolio.\r\n<span style=\"font-style: italic;\">Change Control.</span> The capture and prioritization of change requests that can include new requirements, features, functions, operational constraints, regulatory demands, and technical enhancements. PPM provides a central repository for these change requests and the ability to match available resources to evolving demand within the financial and operational constraints of individual projects.\r\n<span style=\"font-style: italic;\">Financial Management.</span> With PPM, the Office of Finance can improve their accuracy for estimating and managing the financial resources of a project or group of projects. In addition, the value of projects can be demonstrated in relation to the strategic objectives and priorities of the organization through financial controls and to assess progress through earned value and other project financial techniques.\r\n<span style=\"font-style: italic;\">Risk Management.</span> An analysis of the risk sensitivities residing within each project, as the basis for determining confidence levels across the portfolio. The integration of cost and schedule risk management with techniques for determining contingency and risk response plans, enable organizations to gain an objective view of project uncertainties.","materialsDescription":" <span style=\"font-weight: bold;\">What’s the difference between Project Management and Project Portfolio Management?</span>\r\nProject management is focused on an individual project, making sure it achieves its objectives and adheres to cost schedule baselines and performance standards. Project portfolio management, on the other hand, takes into consideration all the projects within a portfolio. The primary objective here is to select and maintain the appropriate mix of projects and to assess the costs, risks, and returns of running these projects in relation to how they match with organizational goals. Simply put, project management is about doing the project right, project portfolio management is about doing the right projects.\r\n<span style=\"font-weight: bold;\">What Problems Can Project Portfolio Management Address?</span>\r\nProject Portfolio Management helps companies avoid project overload and work on projects that are not aligned with the ultimate vision. In other words, project portfolio management helps companies to work towards their goals without getting sidetracked by too many shiny pennies (ie. projects that appear to be enticing but actually drain their resources for little return).\r\n<span style=\"font-weight: bold;\">How does Project Portfolio Management help with new product development?</span>\r\nProject Portfolio Management supports companies in assessing, evaluating and ranking new product ideas before they become projects, so that time, money and human resources can be spent working on projects that support strategic objectives. This becomes increasingly important and relevant for companies that receive dozens if not hundreds of project proposals.\r\n<span style=\"font-weight: bold;\">What are the key elements of successful portfolio management?</span>\r\nGoals, objectives, governance, approval processes and monitoring portfolio performance.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Project_and_Portfolio_Management.png"},{"id":351,"title":"Financial Accounting Applications","alias":"financial-accounting-applications","description":" Financial accounting (or financial accountancy) is the field of accounting concerned with the summary, analysis and reporting of financial transactions related to business. This involves the preparation of financial statements available for public use. Stockholders, suppliers, banks, employees, government agencies, business owners, and other stakeholders are examples of people interested in receiving such information for decision-making purposes.\r\nFinancial accountancy is governed by both local and international accounting standards. Generally Accepted Accounting Principles (GAAP) is the standard framework of guidelines for financial accounting used in any given jurisdiction. It includes the standards, conventions and rules that accountants follow in recording and summarizing and in the preparation of financial statements.\r\nOn the other hand, International Financial Reporting Standards (IFRS) is a set of passionate accounting standards stating how particular types of transactions and other events should be reported in financial statements. IFRS are issued by the International Accounting Standards Board (IASB). With IFRS becoming more widespread on the international scene, consistency in financial reporting has become more prevalent between global organizations.\r\nWhile financial accounting is used to prepare accounting information for people outside the organization or not involved in the day-to-day running of the company, managerial accounting provides accounting information to help managers make decisions to manage the business.","materialsDescription":" <span style=\"font-weight: bold;\">What is accounting?</span>\r\nAccounting is the recording of financial transactions along with storing, sorting, retrieving, summarizing, and presenting the results in various reports and analyses. Accounting is also a field of study and profession dedicated to carrying out those tasks.\r\n<span style=\"font-weight: bold;\">What are the examples of Financial Accounting?</span>\r\nOne part of accounting focuses on presenting the financial information in the form of general-purpose financial statements (balance sheet, income statement, etc.) that are distributed to people outside of the company. These external reports must be prepared in accordance with generally accepted accounting principles often referred to as GAAP or US GAAP.\r\n<span style=\"font-weight: bold;\">What is the difference between financial accounting and management accounting?</span>\r\nFinancial accounting has its focus on the financial statements which are distributed to stockholders, lenders, financial analysts, and others outside of a corporation or other organization. Because of the many users, the financial statements must comply with the generally accepted accounting principles, known as GAAP or US GAAP.<br />Managerial accounting is focused on assisting management in the operation of the company. This will include analyzing a company's costs, assisting in financial decisions, profit planning, calculating break-even points, capital budgeting, and calculating the costs of existing products in order to value the company's inventory and to determine the cost of goods sold (both to be used on the financial statements).","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Financial_Accounting_Applications.png"},{"id":355,"title":"Payroll Accounting","alias":"payroll-accounting","description":"The accounting for payroll involves all aspects of paying compensation and benefits to employees. The outcome of this process is precise records regarding the expenses associated with all types of compensation, as well as timely payments to employees.\r\nThough some systems that incorporate more or less automatic payroll systems may not include all of these steps, the general process flow will apply to most payroll systems:\r\n<span style=\"font-weight: bold;\">Set up new employees.</span> Have new employees fill out payroll-specific information as part of the hiring process, such as the W-4 form and medical insurance forms that may require payroll deductions. Set aside copies of this information in order to include it in the next payroll.\r\n<span style=\"font-weight: bold;\">Collect timecard information.</span> Salaried employees require no change in wages paid for each payroll, but you must collect and summarize information about the hours worked by non-exempt employees. This may involve having employees scan a badge through a computerized time clock.\r\n<span style=\"font-weight: bold;\">Verify timecard information.</span> Summarize the payroll information just collected and have supervisors verify that employees have correctly recorded their time.\r\n<span style=\"font-weight: bold;\">Summarize wages due.</span> Multiply the number of hours worked by the pay rate for each employee, also factoring in any overtime or shift differentials.\r\n<span style=\"font-weight: bold;\">Enter employee changes.</span> Employees may ask to have changes made to their paychecks, usually to the number of tax exemptions or pension withholdings. You may need to record much of this prior to calculating taxes, since it impacts the amount of wages to which taxes are applied.\r\n<span style=\"font-weight: bold;\">Calculate taxes.</span> Use tax tables to determine the amount of taxes to be withheld from employee gross pay.\r\n<span style=\"font-weight: bold;\">Calculate wage deductions.</span> There may be a number of additional deductions to take away from employee net income, including deductions for medical insurance, life insurance, garnishments, and union dues. You must also track the goal amounts for these deductions, so that you stop deducting once the goal totals are reached.\r\n<span style=\"font-weight: bold;\">Deduct manual payments.</span> If manual payments have already been made to employees, such as advances, then deduct these amounts from the remaining net pay.\r\n<span style=\"font-weight: bold;\">Create a payroll register. </span>Summarize the wage and deduction information for each employee in a payroll register, which you can then summarize to also create a journal entry to record the payroll. This document is automatically created by all payroll software packages.\r\n<span style=\"font-weight: bold;\">Print paychecks.</span> Print employee paychecks using the information in the payroll register. You normally itemize gross wages, deductions, and net pay in a remittance advice that accompanies the paycheck.\r\n <span style=\"font-weight: bold;\">Pay by direct deposit.</span> Notify your direct deposit processor of the amount of any direct deposit payments, and issue remittance advices to employees for these payments.\r\n<span style=\"font-weight: bold;\">Issue paychecks.</span> Have a paymaster issue paychecks to employees, requiring employee identification if there are a large number of employees.\r\n<span style=\"font-weight: bold;\">Deposit withheld taxes.</span> Deposit all withheld payroll taxes and employer matched taxes at a bank that is authorized to handle these transactions.\r\nPayroll administration is one of the most important business processes your company performs, yet one of the most cumbersome and time-consuming daily activities. It doesn’t generate direct revenues, so keeping this process to a bare minimum in time and cost means savings and more efficiency to your business. This is why you need <span style=\"font-weight: bold;\">payroll software</span>, so you can focus on income-generating strategies and daily core tasks.\r\nPayroll management software can be classified by: deployment (cloud vs. enterprise), business size (small business vs. enterprise) and target market (general vs. industry-specific). There is another way to distinctly classify payroll software, one that may impact on your workflows.\r\n<span style=\"font-weight: bold;\">Integrated payroll management system.</span> Payroll, accounting and HRM have overlapping processes.; thus, often, payroll management is integrated as a module in accounting software, HRM or an organization-wide business system like ERP. It can be a standard feature or separately charged as an add-on. Integrated payroll management covers the core tasks like payroll processing, income tax calculations and paycheck printing.\r\n<span style=\"font-weight: bold;\">Dedicated payroll management.</span> These are standalone apps that go beyond core features of payroll and tax software with specialized functions as time-tracking &amp; attendance,&nbsp; customized reporting, benefits management and even a tax planner. A good dedicated payroll application should easily integrate with other HRM and accounting systems. This type of payroll system is popular among payroll services and small businesses.<br /><br /><br /><br /><br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What are the must have features for a payroll software?</span></h1>\r\nThe essential part of any organisation is payroll. Every worker’s salary compensation is based on the payroll system. Now the features of payroll software are used to streamline and handle the payments of the employees. From automating several tasks such as depositing the salaries, to taking care of taxes, a payroll management software is highly helpful. \r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integrated Accounting.</span> The human resources team and the accounting department can save time for managing every payroll detail manually. Thus, payroll programs can eliminate the scope of miscalculation and placement of the critical data in a wrong file. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Recording Files and Payslips.</span> The software can generate reports including leave summary, salary benefits, and salary statements. By using the digital platform, the software can print payslip. Moreover, you can even download and print the regulatory payroll.&nbsp; Acting as the sole repository of employment record and document, this software can be handy for any business. This software includes essential features like experience letter, organisational chart, employees profile, occupational safety and tax, and offer letter.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting in Payroll Processing Software. </span>Through the software, you can customise the report criteria and follow the reporting tasks taken care of:<br /><ul><li>Timesheet reports</li><li>Balancing audit reports</li><li>Wage and liability audit-related reports</li><li>Unemployment wage reports</li></ul>Several reports and inquiry output formats which include email, XML, text file and printed report. As different teams use the reports, the software can restrict the allocation of essential resources. The features make the best out of the reporting operation. Before purchasing the software, you need to make sure that the essential reporting functions are available in your software.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Keeping Track of Earning.</span> One of the best payroll software features is that it manages the earnings of the employees. </li></ul>\r\n<br /> \r\n<ul><li><span style=\"font-weight: bold;\">Tax Management Done Easily.</span> The features of the payroll software solutions&nbsp; execute the task of tax filing and computing. With the features the employee taxes are filed within the deadline. This way, the chances of facing penalties are avoided.&nbsp; The payroll program software stores pay calculating records every hour. It also pays attention to tax benefit purposes.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Depositing Directly to Account.</span> One of the best features of payroll soft is that the payroll is deposited to the bank account directly. The software saves huge expense on the annual supplies and processing. It can also take care of any fraudulent activities related to the employee’s salary. The funds are transferred within no time directly from the company account to the employee account.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Customisation at its best.</span> Among all the key features personalisation plays an integral role. Through customising every check and form, the whole system of payroll software is managed. You can customise the tables and menus here. You can also customise the reports, screens, and fields to offer the best kind of service. The software can print logos of the organisation for attaching them to the reports and checks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">High Level of Security.</span> The primary security feature required in the software is that the database encryption. For restricting the highly valued resources like the tax files, employee personal details, and payroll information, the software has password protection. With the comprehensive audit trails, the security feature also focuses on the control access. This takes care of sensitive information to the highest degree. The addition of record level security can save the company form fraud cases at an optimal level.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Know about Streamlining.</span> The worker can get access to the records or printed pay stubs through the automatic generation of the payroll system. There is an option for getting in touch with the third-party administrator and track in-house bookkeeping.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Zero Error, High Level of Accuracy.</span> The best thing about payroll automation software is that every work is carried out by following a high level of skill. By installing the latest updates on the application, the features of payroll software remain upgraded. And the system does not have to pay the price of manual error. With the help of soft, there is less chance of human error. Also, the tax forms are pre-filled following the worker’s payroll details. The unbiased third-party app can keep the records up-to-date every hour even if you outsource the operations.</li></ul>\r\n<br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Payroll_Accounting.png"},{"id":164,"title":"Billing","alias":"billing","description":"Billing is a complex set of programs that allows you to calculate the number of services provided, while the calculations are carried out in a variety of units of measurement. Services are charged and as a result, the client receives a ready invoice, which additionally takes into account all promotions and discounts. The billing covers three main functions: settlement operations, provision of information, financial services.\r\nTypes of billing:\r\n<ul><li>Convergent billing is a carrier-class subsystem that provides mutual settlements with the customer of any network and an arbitrary informative application.</li><li>Automatic billing is a broad definition, including a variety of phenomena: from bank statements to making a payment with a plastic card.</li><li>Deferred billing is called billing, in which the calculation is made on the basis of the calls made.</li><li>Using hot billing reduces the delay in debiting funds, i.e. the speed of interaction with the service provider increases.</li><li>Mobile billing (SMS billing) is a method of electronic payment, in which payment for services is made using a telephone.</li></ul>\r\nCurrency calculation unit between the bank and the world payment system is called the billing currency. When the billing currency is different from the currency of the account, automatic conversion of funds occurs at the bank exchange rate.","materialsDescription":" <span style=\"font-weight: bold;\">Billing tasks:</span>\r\nThe main task of the billing is to provide a full account to the subscriber, information about which is available in this billing network. The billing system is responsible for the transfer of funds from the client’s account to the organization’s account for the services provided.\r\nBilling systems allow complete accounting of each consumer’s account.\r\n<ul><li>revenues;</li><li>costs;</li><li>used services;</li><li>personal tariff plans;</li><li>the amount of funds on the balance sheet;</li><li>discounts and promotions;</li><li>other information of an informative plan.</li></ul>\r\nEffective billing is needed to save time for both operators and consumers. With all this, the billing system should be as transparent as possible, that is, the client must know exactly what services he uses and how much he pays for it. The billing system should be as simple and understandable as possible to consumers, but it should take into account all the parameters set by the service.\r\n<span style=\"font-weight: bold;\">Customer billing options:</span>\r\n<ul><li>automated calculation of the cost of services;</li><li>the ability to quickly receive services;</li><li>automatic debiting of funds (monthly fee and/or payment for services);</li><li> instant receipt of bill details;</li><li>the ability to receive timely information about new services, discounts and so on;</li><li>automatic crediting of bonuses and calculation of discounts.</li></ul>\r\nA properly functioning billing system provides an opportunity for employees of an organization using it to quickly receive information about the use of services and automatically invoice consumers. With the help of billing, it becomes easy to serve customers with bills and coupons, get a quick payment for services. The billing also produces an estimate of consumption, based on this information, the organization can draw conclusions about the demand for various types of services. Thanks to billing, providing clients with advertising information about new promotions, services, and tariffs is automated.\r\nMembers of the billing process:\r\n<ul><li>organizations that produce the necessary resources for the billing process - billing providers;</li><li>organizations that are the primary consumer of billing - cellular operators, Internet telephony operators, Internet providers, providers of digital television and so on;</li><li>ordinary users.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Billing1.png"},{"id":373,"title":"Workforce Management","alias":"workforce-management","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Workforce_Management.png"},{"id":371,"title":"Compensation Management","alias":"compensation-management","description":" Compensation management is a critical part of talent management and employee retention. It uses financial and nonmonetary benefits to attract recruits, reduce turnover, spur performance and boost employee engagement. It is responsible for ensuring that salary and bonuses remain competitive and benefit programs change with the needs of the workforce. The people in this role not only work with data but are also keen to understand the complexity of benefits administration.\r\nCompensation management software is standard in human capital management software suites. It is used to budget employee salaries and provides information about how salary changes with a job role. Although HR has charge of compensation management systems, it can be accessed by managers in a firm.\r\nThe software is typically configured to give supervisors a departmental view of the employee data they need to make salary offers, the issue raises and grant bonuses. An employee's performance management data may be displayed along with compensation information.\r\nEnsuring that salaries are competitive is a major benefit of compensation management systems. Compensation data that's in tune with the market gives hiring managers critical data they need when making an offer to a candidate. This applies as well to raises and bonuses to the incumbent workforce. Employees today have opportunities to find out about their peers' salaries and benefits. A good compensation management system is alert to the market, and this can help motivate employees and reduce turnover.\r\nCompensation management requires the use of external data. Managers gather salary market data by industry, company size, job role and geography. They can use government data, information from publicly available sites that gather user reported salary data, as well as purchase data from third-party firms that conduct ongoing surveys of salary and benefits.","materialsDescription":" <span style=\"font-weight: bold; \">Why is Compensation Management so important?</span>\r\n<ol><li>Compensation management makes a company vigilant. It drives managers to be on the lookout for star performers who must be given rewards for their efforts, which ultimately decreases the risk of losing a valuable employee.</li><li>It is positive reinforcement. Yes, money doesn’t make the world go round and if line managers are not friendly, helpful and supportive retention is difficult. But cash prizes and consistent monetary perks in conjunction with a great work environment allow companies to grow by leaps and bounds through motivated, hard-working employees.</li><li>Compensation management enhances the company’s reputation. When workers are satisfied with their monetary and intangible rewards, they attract better prospects for vacant positions, bringing new, fresh talent to the organization.</li></ol>\r\n<span style=\"font-weight: bold;\">Benefits of Compensation Management for your Organization</span>\r\n<ul><li>One of the most significant benefits associated with compensation management is that it helps the organization achieve employee satisfaction. A happy employee will be more productive while contributing to the overall profit of the business. This makes employees realize that they are getting equal returns for the time and effort they are dedicating to the organization. The practice of compensation management exerts a positive impact on the employees by influencing them to perform better and increasing their overall efficiency.</li><li>This stabilizes the labor turnover rate as employees get compensated for their work at a competitive market rate.&nbsp; They do not feel the need of leaving the organization. It can then be concluded that compensation management helps to increase the loyalty of the employees towards the organization.</li><li>Compensation management is an important aspect of the job evaluation process. It augments the whole process by setting up standards for the company that are realistic as well as achievable, as far as the compensation practices of the organization are concerned.</li><li>It is a practice which helps to improve the relationship of the company with the labor union, as it allows the compliance of different labor laws and acts. If the organization is following the compensation practices same as that of the market, there will be no dispute to settle between them and the labor union.</li><li>It helps the professional growth of employees, as their efficiency increases, when there is a reward present for achieving a certain level of production. This also means that the deserving employees are fairly compensated for the efforts they are putting into their work, thus helping the organization to retain the best talent.</li><li>Compensation Management is the practice that if followed properly, will turn the organization into a hub of talent. This means that more human capital will get attracted to the company when they will view the compensation package that it will be offering. Also, the organization must keep in mind that monetary rewards are not something that only derives the motivation of the workforce. The overall compensation package must also include the non-monetary rewards, where the employees should be appreciated for the effort they are putting in their work. Therefore, the organization must ensure that its compensation package is based on monetary as well as non-monetary rewards.</li></ul>\r\n<span style=\"font-weight: bold;\">How to Manage Compensation</span>\r\nVery small businesses may use multiple spreadsheets to track and calculate different aspects of their employees’ compensation. This isn’t an efficient system, but when you only have a few employees, it may suit your needs. However, as your business grows and you hire more staff, your old spreadsheets just won’t do the job anymore.\r\nSpreadsheets take a lot of time to update. For a growing workforce, they can become unmanageable. When employee data is spread between multiple sheets, finding and tracking information is time-consuming and you could misplace important data.\r\nIn some cases, the compensation data that gets misplaced can have serious, negative impacts on your business. For example, if your new employee is mistakenly not added to your benefits plan and then they become seriously injured, they won’t have any coverage. This is devastating for the affected employee and can damage morale for the rest of the team.\r\nThis is why businesses turn to compensation management software as they grow. With this software, all the information your HR department needs are in one place. Since the information is in one place, you can quickly and efficiently analyze your employees’ compensation and make any necessary changes.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Compensation_Management.png"},{"id":150,"title":"Workforce Performance Management","alias":"workforce-performance-management","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Workforce_Performance_Management.png"},{"id":339,"title":"Marketing","alias":"marketing","description":" Marketing is the study and management of exchange relationships. It is the business process of creating relationships with and satisfying customers. Because marketing is used to attract customers, it is one of the primary components of business management and commerce. Marketers can direct product to other businesses (B2B marketing) or directly to consumers (B2C marketing).\r\nRegardless of who is being marketed to, several factors, including the perspective the marketers will use. These market orientations determine how marketers will approach the planning stage of marketing. This leads into the marketing mix, which outlines the specifics of the product and how it will be sold. This can in turn, be affected by the environment surrounding the product, the results of marketing research and market research, and the characteristics of the product's target market.\r\nOnce these factors are determined, marketers must then decide what methods will be used to market the product. This decision is based on the factors analyzed in the planning stage as well as where the product is in the product life cycle.\r\nMarketing is defined by the American Marketing Association as &quot;the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large&quot;. The term developed from the original meaning which referred literally to going to market with goods for sale. From a sales process engineering perspective, marketing is &quot;a set of processes that are interconnected and interdependent with other functions of a business aimed at achieving customer interest and satisfaction&quot;.\r\nPhilip Kotler defined marketing as &quot;Satisfying needs and wants through an exchange process&quot;, and a decade later defines it as “a social and managerial process by which individuals and groups obtain what they want and need through creating, offering and exchanging products of value with others.”\r\nThe Chartered Institute of Marketing defines marketing as &quot;the management process responsible for identifying, anticipating and satisfying customer requirements profitably&quot;. A similar concept is the value-based marketing which states the role of marketing to contribute to increasing shareholder value. In this context, marketing can be defined as &quot;the management process that seeks to maximise returns to shareholders by developing relationships with valued customers and creating a competitive advantage&quot;.\r\nIn the past, marketing practice tended to be seen as a creative industry, which included advertising, distribution and selling. However, because the academic study of marketing makes extensive use of social sciences, psychology, sociology, mathematics, economics, anthropology and neuroscience, the profession is now widely recognized as a science, allowing numerous universities to offer Master-of-Science (MSc) programs.\r\nThe process of marketing is that of bringing a product to market, which includes these steps: broad market research; market targeting and market segmentation; determining distribution, pricing and promotion strategies; developing a communications strategy; budgeting; and visioning long-term market development goals. Many parts of the marketing process (e.g. product design, art director, brand management, advertising, inbound marketing, copywriting etc.) involve use of the creative arts.","materialsDescription":"<span style=\"font-weight: bold; \">What the differences between B2B and B2C Marketing?</span>\r\nThe different goals of B2B and B2C marketing lead to differences in the B2B and B2C markets. The main differences in these markets are demand, purchasing volume, amount of customers, customer concentration, distribution, buying nature, buying influences, negotiations, reciprocity, leasing and promotional methods.\r\n<span style=\"font-style: italic; \">Demand:</span> B2B demand is derived because businesses buy products based on how much demand there is for the final consumer product. Businesses buy products based on customer's wants and needs. B2C demand is primarily because customers buy products based on their own wants and needs.\r\n<span style=\"font-style: italic; \">Purchasing Volume:</span> Businesses buy products in large volumes to distribute to consumers. Consumers buy products in smaller volumes suitable for personal use.\r\n<span style=\"font-style: italic; \">Amount of Customers:</span> There are relatively fewer businesses to market to than direct consumers.\r\n<span style=\"font-style: italic; \">Customer Concentration:</span> Businesses that specialize in a particular market tend to be geographically concentrated while customers that buy products from these businesses are not concentrated.\r\n<span style=\"font-style: italic; \">Distribution:</span> B2B products pass directly from the producer of the product to the business while B2C products must additionally go through a wholesaler or retailer.\r\n<span style=\"font-style: italic; \">Buying Nature:</span> B2B purchasing is a formal process done by professional buyers and sellers while B2C purchasing is informal.\r\n<span style=\"font-style: italic; \">Buying Influences:</span> B2B purchasing is influenced by multiple people in various departments such as quality control, accounting, and logistics while B2C marketing is only influenced by the person making the purchase and possibly a few others.\r\n<span style=\"font-style: italic; \">Negotiations:</span> In B2B marketing, negotiating for lower prices or added benefits is commonly accepted while in B2C marketing (particularly in Western cultures) prices are fixed.\r\n<span style=\"font-style: italic; \">Reciprocity:</span> Businesses tend to buy from businesses they sell to. For example, a business that sells printer ink is more likely to buy office chairs from a supplier that buys the business's printer ink. In B2C marketing, this does not occur because consumers are not also selling products.\r\n<span style=\"font-style: italic; \">Leasing:</span> Businesses tend to lease expensive items while consumers tend to save up to buy expensive items.\r\n<span style=\"font-style: italic; \">Promotional Methods:</span> In B2B marketing, the most common promotional method is personal selling. B2C marketing mostly uses sales promotion, public relations, advertising, and social media.\r\n<span style=\"font-weight: bold; \">What are marketing orientations?</span>\r\nA marketing orientation has been defined as a &quot;philosophy of business management.&quot; or &quot;a corporate state of mind&quot; or as an &quot;organization[al] culture&quot;. Although scholars continue to debate the precise nature of specific orientations that inform marketing practice, the most commonly cited orientations are as follows:\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Product</span></span>\r\nA firm employing a product orientation is mainly concerned with the quality of its product. A product orientation is based on the assumption that all things being equal, consumers will purchase products of superior quality. The approach is most effective when the firm has deep insights into customer needs and desires as derived from research and/or intuition and understands consumer's quality expectations and price consumers are willing to pay. Although the product orientation has largely been supplanted by the marketing orientation, firms practicing a product orientation can still be found in haute couture and arts marketing.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Sales</span></span>\r\nA sales orientation focuses on the selling/promotion of the firm's existing products, rather than developing new products to satisfy unmet needs or wants. This orientation seeks to attain the highest possible sales through promotion and direct sales techniques. The sales orientation &quot;is typically practiced with unsought goods.&quot; One study found that industrial companies are more likely to hold a sales orientation than consumer goods companies. The approach may also suit scenarios in which a firm holds dead stock, or otherwise sells a product that is in high demand, with little likelihood of changes in consumer tastes diminishing demand.\r\nA 2011 meta-analyses found that the factors with the greatest impact on sales performance are a salesperson's sales-related knowledge (knowledge of market segments, sales presentation skills, conflict resolution, and products), degree of adaptiveness (changing behavior based on the aforementioned knowledge), role clarity (salesperson's role is to expressly to sell), cognitive aptitude (intelligence) and work engagement (motivation and interest in a sales role).\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Production</span></span>\r\nA firm focusing on a production orientation specializes in producing as much as possible of a given product or service in order to achieve economies of scale or economies of scope. A production orientation may be deployed when a high demand for a product or service exists, coupled with certainty that consumer tastes and preferences remain relatively constant (similar to the sales orientation). The so-called production era is thought to have dominated marketing practice from the 1860s to the 1930s, but other theorists argue that evidence of the production orientation can still be found in some companies or industries. Specifically, Kotler and Armstrong note that the production philosophy is &quot;one of the oldest philosophies that guides sellers... [and] is still useful in some situations.&quot;\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Marketing</span></span>\r\nThe marketing orientation is the most common orientation used in contemporary marketing. It is a customer-centric approach that involves a firm basing its marketing program around products that suit new consumer tastes. Firms adopting a marketing orientation typically engage in extensive market research to gauge consumer desires, use R&amp;D (Research &amp; Development) to develop a product attuned to the revealed information, and then utilize promotion techniques to ensure consumers are aware of the product's existence and the benefits it can deliver. Scales designed to measure a firm's overall market orientation have been developed and found to be robust in a variety of contexts.\r\nThe marketing orientation has three prime facets, which are:\r\n<span style=\"font-style: italic; \">Customer orientation:</span> A firm in the market economy can survive by producing goods that people are willing and able to buy. Consequently, ascertaining consumer demand is vital for a firm's future viability and even existence as a going concern.\r\n<span style=\"font-style: italic; \">Organizational orientation:</span> The marketing department is of prime importance within the functional level of an organization. Information from the marketing department is used to guide the actions of a company's other departments.\r\nAs an example, a marketing department could ascertain (via marketing research) that consumers desired a new type of product or a new usage for an existing product. With this in mind, the marketing department would inform the R&amp;D department to create a prototype of a product/service based on consumers' new desires.\r\nThe production department would then start to manufacture the product, while the marketing department would focus on the promotion, distribution, pricing, etc. of the product. Additionally, a firm's finance department would be consulted, with respect to securing appropriate funding for the development, production, and promotion of the product. Finance may oppose the required capital expenditure since it could undermine a healthy cash flow for the organization.\r\n<span style=\"font-style: italic;\">Mutually beneficial exchange:</span> In a transaction in the market economy, a firm gains revenue, which thus leads to more profits, market shares, and/or sales. A consumer, on the other hand, gains the satisfaction of a need/want, utility, reliability and value for money from the purchase of a product or service.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Societal marketing</span></span>\r\nA number of scholars and practitioners have argued that marketers have a greater social responsibility than simply satisfying customers and providing them with superior value. Marketing organizations that have embraced the societal marketing concept typically identify key stakeholder groups such as employees, customers, and local communities. Companies that adopt a societal marketing perspective typically practice triple bottom line reporting whereby they publish social impact and environmental impact reports alongside financial performance reports. Sustainable marketing or green marketing is an extension of societal marketing.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Marketing.png"},{"id":341,"title":"Customer Service","alias":"customer-service","description":" Customer service is the process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item. Customer service can take the form of in-person interaction, a phone call, self-service systems, or by other means.\r\nCustomer service is an important part of maintaining ongoing client relationships, which is key to continuing revenue. For this reason, many companies have worked hard to increase their customer satisfaction levels.\r\nMost successful businesses recognize the importance of providing outstanding customer service. Courteous and empathetic interaction with a trained customer service representative can mean the difference between losing or retaining a customer.\r\nWhen problems arise, customers should receive timely attention to the issue. Prompt attention to emails and phone calls is critical to maintaining good relations. Requiring customers to stand in long lines or sit on hold can sour an interaction before it begins.\r\nIdeally, customer service should be a one-stop endeavor for the consumer. For example, if a customer calls a helpline regarding a problem with a product, the customer service representative should follow through with the customer until the issue is fully resolved.\r\nThis may entail scheduling appointments with in-person repair personnel if the problem cannot be resolved on the phone, or transferring a call to skilled technicians in another department. Proactively following up with the customer to ensure that he or she is fully satisfied is another smart move.","materialsDescription":" What are customer service standards?\r\nCustomer service standards are an internal corporate set of rules governing the company's customer service activities, an algorithm for communicating with customers, and general standards for responding to unusual situations. The standard of customer service is an integral part of the corporate standard of the company.\r\nFunctions of customer service standards:\r\n<ol><li>To order. The client does not encounter problems, does not see them, which means that he is confident that all the staff without exception are professionals who know their business.</li><li>To control. It is difficult to assess and monitor the work of each manager if there are no clear criteria for evaluation. At the same time, the implementation of the sales plan cannot be the only parameter of the assessment; you need to know whether the manager of customer service standards adopted in this company adheres.</li><li>To adapt. Among other things, the availability of customer service standards simplifies the procedure.</li></ol>\r\nCustomer service standards are effective if the customer does not see the difference between the work of two (or more) managers, and sees only “proprietary” service, always the same, regardless of any external factors or circumstances. The customer service standard, which has been tested in practice, backed up by experience (perhaps even someone else's), created on the basis of analytical studies and recognized methods, can be called &quot;gold&quot;. It allows you to increase profits, improve the image of the company, attract new customers.\r\nCustomer service standards are an important part of the company's brand. But, in addition, the standards are necessary and other units, in particular, the department to work with staff. Therefore, their development must take into account the needs of all interested services of the company.\r\n<span style=\"font-weight: bold; \">What is the purpose of introducing customer service standards in the company?</span>\r\nThe objectives of implementing the standards are as follows:\r\n<ul><li>For employees with experience: minimize the number of erroneous and unnecessary actions. The result of this will be saving time of each employee (no errors - no need to spend time correcting them). And, as a result, increased productivity.</li><li>For novice employees: customer service standards allow you to transfer the necessary knowledge in the most concise manner and in a short time.</li><li>For the company: the abolition of dependence on the old-timers. Not all employees who have worked in the company for many years (or even since the day of foundation) are able to resist the so-called star disease. Having knowledge and experience, a person loses the ability to objectively evaluate his work, he begins to think that he is the best manager in the company. It can end very badly - in the event of dismissal, such an employee will take the base, and turn clients against the company. Standards for customer service are needed to ensure that all employees can be assessed on a single scale, based on the actual benefits they bring to the company, as well as the attitude of the employee to the company.</li><li>For the company: the uniformity of control activities of managers. Standards are unequivocal, exclude double interpretations, and therefore cannot cause controversy about the rightness of an employee or employer.</li><li>For managers: the standards of uniform customer service are the same for all managers, and this makes it possible to make the pay of each manager absolutely transparent and intelligible. Realizing that there will be no double interpretations, the manager may not be afraid that he will be paid less than expected - all his mistakes and achievements are immediately visible and understandable.</li></ul>\r\n<span style=\"font-weight: bold; \">The application of service standards allows you:</span>\r\n<ul><li>to develop a company style in dealing with clients;</li><li>to increase the effectiveness of the work of managers with new customers;</li><li>to bring the quality of communication with customers to a higher level;</li><li>to create a positive opinion of the company about the company, so that it can be recommended to its acquaintances, thus increasing the number of potential and then real customers;</li><li>to minimize conflicts between the manager and the customer;</li><li>to develop a technology for training newcomers;</li><li>to transfer the assessment of the work of the manager from the subjective to the objective, transparent and understandable to everyone;</li><li>to establish a procedure for controlling the work of personnel;</li><li>to increase the motivation of managers to work.</li></ul>\r\n<span style=\"font-weight: bold;\">Benefits of applying service standards</span>\r\n<ul><li>The accumulation of experience: the entire base focuses on the company, and not on the hands of managers, &quot;old-timers.&quot; Thus, the departure of one or several “old” employees does not become a “natural disaster” for the company.</li><li>Motivation, analysis and control: customer service standards make it possible to develop a transparent scheme of managers' motivation based on a clear, almost mathematical analysis of their work. The sales process is optimized.</li><li>Setting goals. With the help of standards, the company has the ability to set clear, reasonable plans. This allows you to keep the atmosphere in the team friendly and stable, and the lack of &quot;muffled&quot; tasks - to increase the loyalty of managers to the company.</li><li>Standards of customer service is a fairly mobile system that allows you to immediately detect errors in working with clients and quickly eliminate them. In addition, at any stage of working with a client, the head of the sales department can intervene in the process, noticing an error in the work of the manager, and even be proactive in order to prevent an error to which the manager is heading.</li><li>Quick and easy start for beginners. Customer service standards are actually a knowledge base, collected, analyzed, and streamlined. Such information is easily transmitted and assimilated by beginners, which means that the beginner quickly gets to work and starts to make a profit. In addition, a newbie will not spoil relations with a client by awkward actions, since he already knows what to do in any conflict and problem situations.</li><li>Customer confidence. Customer service standards allow the latter to feel confident in the company - no matter where the customer is, he will always easily recognize “his” company by brand features and can be absolutely sure that in a small town they will be served as qualitatively as in a million-plus city, because that the company is well aware of their work. So, such a company can be trusted.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Customer_Service.png"},{"id":337,"title":"Sales","alias":"sales","description":" Sales are activities related to selling or the number of goods or services sold in a given targeted time period.\r\nThe seller, or the provider of the goods or services, completes a sale in response to an acquisition, appropriation, requisition, or a direct interaction with the buyer at the point of sale. There is a passing of title (property or ownership) of the item, and the settlement of a price, in which agreement is reached on a price for which transfer of ownership of the item will occur. The seller, not the purchaser, typically executes the sale and it may be completed prior to the obligation of payment. In the case of indirect interaction, a person who sells goods or service on behalf of the owner is known as a salesman or saleswoman or salesperson, but this often refers to someone selling goods in a store/shop, in which case other terms are also common, including salesclerk, shop assistant, and retail clerk.\r\nIn common law countries, sales are governed generally by the common law and commercial codes. In the United States, the laws governing sales of goods are somewhat uniform to the extent that most jurisdictions have adopted Article 2 of the Uniform Commercial Code, albeit with some non-uniform variations.\r\nA person or organization expressing an interest in acquiring the offered item of value is referred to as a potential buyer, prospective customer, or prospect. Buying and selling are understood to be two sides of the same &quot;coin&quot; or transaction. Both seller and buyer engage in a process of negotiation to consummate the exchange of values. The exchange, or selling, process has implied rules and identifiable stages. It is implied that the selling process will proceed fairly and ethically so that the parties end up nearly equally rewarded. The stages of selling, and buying, involve getting acquainted, assessing each party's need for the other's item of value, and determining if the values to be exchanged are equivalent or nearly so, or, in buyer's terms, &quot;worth the price&quot;. Sometimes, sellers have to use their own experiences when selling products with appropriate discounts.\r\nAlthough the skills required are different, from a management viewpoint, sales is a part of marketing. Sales often form a separate grouping in a corporate structure, employing separate specialist operatives known as salespersons (singular: salesperson). Selling is considered by many to be a sort of persuading &quot;art&quot;. Contrary to popular belief, the methodological approach of selling refers to a systematic process of repetitive and measurable milestones, by which a salesman relates his or her offering of a product or service in return enabling the buyer to achieve their goal in an economic way.","materialsDescription":" <span style=\"font-weight: bold;\">What's the Difference Between Sales and Marketing?</span>\r\nSales and Marketing: two terms we often hear together when working with mid-size companies. In some ways, this is logical because the two need to work together. But in fact, Sales and Marketing are two very different functions and require very different skills.\r\nBusiness leaders know what Operations are; they make stuff. They know what Accounting is; they record and control the money. And they know what Sales do; they sell stuff. So if you are not making stuff, selling stuff, or recording the money—what is marketing and why do you need it?\r\nWhat's the difference between Sales and Marketing? To answer this question, let's define what Sales and Marketing are separately and how they support one another.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">What is Marketing? Aligning with Customers, Now and for the Future</span></span>\r\nA key job of Marketing is to understand the marketplace from the perspective of the customer looking back towards the company and helping lead the company where it should be in the future. Marketing’s job is to direct the organization toward the segments, or groups of customers and channels where the company can profitably compete. It should help the organization see how it needs to modify its product offerings, pricing, and communication so that it meets the needs of the distribution channel or end customers.\r\nMarketing also needs to convert the market understanding into tools and tactics to attract the market, build (often digital) relationships, and develop leads. Without Sales, Marketing efforts run short. Marketing directs Sales as to where they should be hunting and what ammo to use. Note, however, that if Marketing becomes a sales support function focused only on the now, the future can become lost.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Without Marketing, Sales Suffers</span></span>\r\nNot even the best hunter can bring home dinner if they are shooting blanks at decoys. Markets are constantly changing. The job of marketing is to stay ahead of the changes and help the hunters see where they should be hunting and provide them with the right ammunition. If Marketing is only focused on delivering the ammunition for today, nobody will see where the industry is moving or where the company needs to hunt next. This limits growth not only for Sales and Marketing but also for your entire organization.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Can You be Both Sales and Marketing?</span></span>\r\nIn all my years, working for companies that ranged from Fortune 100 to mid-size companies I have never met anyone who was really good at both sales and marketing. I have held the title of VP of Sales and Marketing, managing a 500 person sales and merchandising force. I was really a marketing person with sales authority. The skills required to focus on the now and the push of sales are different. In many ways, they are contrary to the skills of looking to the future and the customer perspective of marketing.\r\nEvery Sales organization feels they have a good understanding of their customers. But every Sales conversation with a customer has a sales transaction lurking in the background. Therefore, customers can never be completely open about their needs and want when talking to a sales person.\r\nFor a company to really grow, someone must have the job of looking out the window towards where the company needs to go in the future. For many companies, this is the job of the CEO and Sales hires someone to do some sales support and gives them a marketing title. But as companies grow, the job of CEO starts to become a full-time job in itself and the strategic role of Marketing gets short-changed. A study of mid-size companies by the University of Texas showed that companies that separated the roles of Marketing and Sales were much more likely to grow faster than the industry average.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Sales and Marketing: Today and the Future</span></span>\r\nSales need to be focused on the now. You can’t run a company unless your sales team is focused on bringing in today’s business. But you can’t really ask your Sales leaders where the company should go next and to develop the 18-month plan to get there without losing focus on today’s revenue. Besides, if your sales executive was really good at developing future-focused business strategies and tying that strategy to the plans and tools of marketing to make it happen, they would be a marketing person and not a now-focused sales person.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Sales.png"},{"id":421,"title":"Digital Commerce Applications","alias":"digital-commerce-applications","description":"E-commerce is the activity of buying or selling products on online services or over the Internet. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.\r\nModern electronic commerce typically uses the World Wide Web for at least one part of the transaction's life cycle although it may also use other technologies such as e-mail. Typical e-commerce transactions include the purchase of online books (such as Amazon) and music purchases (music download in the form of digital distribution such as iTunes Store), and to a less extent, customized/personalized online liquor store inventory services. There are three areas of e-commerce: online retailing, electric markets, and online auctions. E-commerce is supported by electronic business.\r\nE-commerce businesses may also employ some or all of the followings:\r\n<ul><li>Online shopping for retail sales direct to consumers via Web sites and mobile apps, and conversational commerce via live chat, chatbots, and voice assistants;</li><li>Providing or participating in online marketplaces, which process third-party business-to-consumer or consumer-to-consumer sales;</li><li>Business-to-business buying and selling;</li><li>Gathering and using demographic data through web contacts and social media;</li><li>Business-to-business (B2B) electronic data interchange;</li><li>Marketing to prospective and established customers by e-mail or fax (for example, with newsletters);</li><li>Engaging in pre-retail for launching new products and services;</li><li>Online financial exchanges for currency exchanges or trading purposes.</li></ul>","materialsDescription":" <span style=\"font-weight: bold; \">5 Reasons Why E-commerce Is So Important For Your Business</span>\r\nFrom startups to small businesses right through to huge brands, there are a huge number of companies that can benefit from their own e-commerce website, where they can sell their own products or services. In today's competitive and convenience-focused society, no longer do consumers want to venture to the high street in order to buy items, instead, consumers want to shop from their own homes, making e-commerce a flexible solution for both businesses and buyers.\r\nIf you’re still on the fence about launching an e-commerce store then look no further, here are the top 5 reasons e-commerce is so important for your business and just how you can benefit from moving online this year!\r\n<span style=\"font-weight: bold; \">Can Broaden Your Brand</span>\r\nE-commerce is an ideal way you can take your brand from a traditional brick and mortar store to an innovative, well-loved brand. By offering great products 24 hours a day along with online customer service, blogs and social media, no longer is your business one singular store, with an online presence your business can be the home of your products and the general home of your business, allowing you to fully expand your product ranges without having to worry about moving locations or worrying about not being able to expand your business.\r\n<span style=\"font-weight: bold; \">It’s More Convenient</span>\r\nAn online store is available all day, every day meaning your customers can visit your store at all times, no matter what their schedule might be. These days people don’t always have the time to physically go shopping, instead more and more people are choosing to shop online to find the items they want or need and if your business can offer this for your customers there’s no you shouldn't appeal to a wider range of customers all looking for a convenient and flexible experience.\r\n<span style=\"font-weight: bold; \">Increase Your Reach</span>\r\nDue to the internet’s accessibility, millions of people across the world can view your website at any time, meaning that for those looking to expand their businesses and reach out to a larger audience, you have many more opportunities to do so. Compare the number of people you can reach through a website to the amount you can reach through a high street store or local advertising, there’s no reason you shouldn’t look at taking your business online if you’re looking to improve your reach.\r\n<span style=\"font-weight: bold; \">Gives You Marketing Opportunities</span>\r\nYour website is one of the best marketing tools your business has, not only can the use of SEO when building your site lead to more chances of your business getting found in search engines, but a huge number of marketing techniques can also work alongside your website, including pay per click advertising, your social media marketing, and your email marketing, all of which can include links back to your website.\r\n<span style=\"font-weight: bold; \">Scalable</span>\r\nAs your business grows it’s very likely you’ll want to grow your product range and your target audience, as well as develop your business for customer requirements and consumer demand. An e-commerce site lets you scale your business accordingly, allowing you to add more lines, add more payment options and even grow when you choose to ship to, without having to worry about changing your location or moving to larger premises as you might with a brick and mortar store.\r\nE-commerce offers the business a whole range of opportunities, from marketing opportunities to increase your products ranges to generating more sales and with an optimized and well-developed website, you can not only achieve these goals but also offer your customers around the clock, convenient service, that can boost your business.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Digital_Commerce_Applications.png"},{"id":69,"title":"Business Analytics","alias":"business-analytics","description":"Business Analytics is “the study of data through statistical and operations analysis, the formation of predictive models, application of optimization techniques, and the communication of these results to customers, business partners, and college executives.” Business Analytics requires quantitative methods and evidence-based data for business modeling and decision making; as such, Business Analytics requires the use of Big Data.\r\nSAS describes Big Data as “a term that describes the large volume of data – both structured and unstructured – that inundates a business on a day-to-day basis.” What’s important to keep in mind about Big Data is that the amount of data is not as important to an organization as the analytics that accompany it. When companies analyze Big Data, they are using Business Analytics to get the insights required for making better business decisions and strategic moves.\r\nCompanies use Business Analytics (BA) to make data-driven decisions. The insight gained by BA enables these companies to automate and optimize their business processes. In fact, data-driven companies that utilize Business Analytics achieve a competitive advantage because they are able to use the insights to:\r\n<ul><li>Conduct data mining (explore data to find new patterns and relationships)</li><li>Complete statistical analysis and quantitative analysis to explain why certain results occur</li><li>Test previous decisions using A/B testing and multivariate testing</li><li>Make use of predictive modeling and predictive analytics to forecast future results</li></ul>\r\nBusiness Analytics also provides support for companies in the process of making proactive tactical decisions, and BA makes it possible for those companies to automate decision making in order to support real-time responses.","materialsDescription":"<span style=\"font-weight: bold; \">What does Business Analytics (BA) mean?</span>\r\nBusiness analytics (BA) refers to all the methods and techniques that are used by an organization to measure performance. Business analytics are made up of statistical methods that can be applied to a specific project, process or product. Business analytics can also be used to evaluate an entire company. Business analytics are performed in order to identify weaknesses in existing processes and highlight meaningful data that will help an organization prepare for future growth and challenges.\r\nThe need for good business analytics has spurred the creation of business analytics software and enterprise platforms that mine an organization’s data in order to automate some of these measures and pick out meaningful insights.\r\nAlthough the term has become a bit of a buzzword, business analytics are a vital part of any business. Business analytics make up a large portion of decision support systems, continuous improvement programs and many of the other techniques used to keep a business competitive. Consequently, accurate business analytics like efficiency measures and capacity utilization rates are the first step to properly implementing these techniques.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Business_Analytics.png"},{"id":361,"title":"Financial Performance and Strategy Management Applications","alias":"financial-performance-and-strategy-management-applications","description":" Strategic financial management means not only managing a company's finances but managing them with the intention to succeed—that is, to attain the company's goals and objectives and maximize shareholder value over time. However, before a company can manage itself strategically, it first needs to define its objectives precisely, identify and quantify its available and potential resources, and devise a specific plan to use its finances and other capital resources toward achieving its goals.\r\nStrategic financial management is about creating profit for the business and ensuring an acceptable return on investment (ROI). Financial management is accomplished through business financial plans, setting up financial controls, and financial decision making.","materialsDescription":" <span style=\"font-weight: bold;\">What is financial performance management?</span>\r\nAlso known as corporate performance management, financial performance management refers to the ways that a company manages and monitors financial results across an organization. The primary purpose of financial performance management is to compare actual results to budgets and forecasts and make adjustments accordingly. The result? Companies are better equipped to meet their business goals.\r\nVentana Research describes financial performance management as a specific set of capabilities that includes &quot;defining their company's key performance indicators, formulating strategic plans and forecasts, handling performance reporting, and increasing finance operational efficiency and execution company-wide.”\r\n<span style=\"font-weight: bold;\">What is financial performance management software?</span>\r\nFinancial performance management software, also known as corporate performance management software, streamlines financial management processes. This software connects budgeting, planning, close, consolidation, reporting, and disclosure to a single data source. It enables users to complete these tasks in one software system, as opposed to many separate systems.\r\nIn essence, financial performance management software consolidates information, formats it to meet compliance requirements, and provides automated tools that enable finance to create regulatory reports and disclosures. In addition to a central data repository and workflow tools, financial performance management software has features to create, manage, validate, and publish financial statements and reports. Best-in-class financial performance management software even has a robust suite of communication tools that foster collaboration and improve audit controls.\r\n<span style=\"font-weight: bold;\">What are the benefits of corporate performance management?</span>\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies become more agile when faced with unexpected business events.</span> With features like KPI dashboards, real-time data, and responsive plans that change as actuals do, CFOs and finance executives can understand what’s happening and take action faster.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies make better decisions.</span> CPM systems often have automated features like scenario modeling, rolling forecasts, and what-if scenarios analysis. Using these in combination with a single version of automated data, executives can better analyze performance, respond to change, and make more informed decisions.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies focus on analysis.</span> Using corporate performance software, users spend less time on manual tasks like data collection and data entry. Instead, they can focus their time on value-added activities like analyzing profitability, reducing costs, business partnering with executive decision-makers, and developing a strategy.\r\n<span style=\"font-weight: bold;\">Corporate performance management helps companies interpret large amounts of data quickly.</span> CPM as we know it is evolving. Once CPM was purely financial management. Today, organizations are sitting on a treasure trove of information, that if adequately managed, could provide telling insights about the state of business and the direction decision-makers should take next. Modernized CPM solutions help financial users identify these underlying trends, unearth insights, and interpret large amounts of data quickly.\r\n<span style=\"font-weight: bold;\">Corporate performance management aligns the entire organization, from corporate to subsidiaries to divisions to LoBs, departments, and individual contributors all in a single solution.</span> CPM software aligns every part of the organization to a central data source, so collaborators make all decisions, create reports, and perform analysis with financial truth top of mind and with finance at the heart of every decision.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Financial_Performance_and_Strategy_Management_Applications.png"},{"id":359,"title":"Order Management","alias":"order-management","description":" Order management is the administration of business processes related to orders for goods or services. Order management is the order-to-cash sales process that sits at the heart of any goods-based B2C and B2B company. Put simply, it’s the end-to-end cycle of receiving and processing a customer order through to fulfillment. \r\nOrder management is not conducted in isolation; it relies upon almost every department in a company: from a customer service team to the warehouse staff, the accounting department through to delivery partners. When mastered effectively, order management ensures a business’s workflow runs smoothly by establishing efficient processes to keep it moving forward; maintaining customer satisfaction and protecting a company’s reputation.\r\nOrder management involves a series of interconnected touchpoints and stakeholders who work collaboratively together to enable customers to order the right products, for the right price and receive them at the right time. The order fulfillment system (as it is also known) not only secures that order-to-cash (O2C) processes run smoothly, but also gives businesses the opportunity to build customer profiles and keep track of inventory volume and sales records.\r\nWhen scaling your business, it’s important to automate and streamline this process — otherwise, you’ll eventually be overwhelmed by the sheer number of orders coming in. An ordering system gives you a one-stop shop to view and manage all customer orders in one place.\r\nSome systems offer a two-way sync that makes sure order information is passed between your order management system and your ecommerce platform while providing you with visibility into the entire process. This can help automate the flow of sales order information to every piece of the supply chain. That means you can track the entire journey of a customer order, from the “Buy” button to delivery — and even returns.\r\nOrder processing is the process or work flow from order placement to delivery. This is a key element of order fulfillment, where reliability and accuracy lead to customer satisfaction. Steps in order processing include picking, sorting, tracking and shipping. Order processing can range from manual (hand written on an order log sheet) to highly technological and data driven (through online orders and order processing software) depending on the operation.\r\nIn order to establish a fast-moving, cost-effective and accurate order management cycle, both B2C and B2B companies are choosing to use an integrated and responsive order management system (OMS). The OMS integrates directly with a business’s ERP and is set up to work alongside the human workforce in order to obtain the most productive and profitable order management cycle possible.\r\nAn integrated order management system may encompass these modules:\r\n<ul><li>Product information (descriptions, attributes, locations, quantities)</li><li>Inventory available to promise (ATP) and sourcing</li><li>Vendors, purchasing, and receiving</li><li>Marketing (catalogs, promotions, pricing)</li><li>Customers and prospects</li><li>Order entry and customer service (including returns and refunds)</li><li>Financial processing (credit cards, billing, payment on account)</li><li>Order processing (selection, printing, picking, packing, shipping) </li></ul>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What is OMS software?</span></h1>\r\nAn order management system is a software system that facilitates and manages the execution of trade orders. An order management system is any tool or platform that tracks sales, orders, inventory, and fulfillment as well as enables the people, processes, and partnerships necessary for products to find their way to the customers who bought them. \r\nAn order processing system software should provide one centralized place to manage orders from all sales channels. Centralizing this in one system is critical to delivering a superior customer experience by providing order status, on-time deliveries and meeting customer expectations for buy, fulfill and return anywhere. \r\nThe right solution gives you a foundation for consistent and seamless execution across all customer, financial, inventory and supply chain touch points that drives customer satisfaction, repeat business and long-term loyalty. Additionally, order management systems can improve sales visibility and reduce delays and back orders by giving you a single view of demand, inventory and supply.\r\nAn effective order management system software lets you seamlessly orchestrate the fulfillment of products and services across virtually all your customer touch points. Without a centralized order management system, realizing a comprehensive view of demand, transactions and customers across all channels and fulfillment locations can be extremely difficult.\r\nOrder management software equips you to think beyond the inventory on hand to focus on what's available to promise to your customers. It eliminates costly and rigid inventory segmentation across channels and business units with a single, real-time, consolidated view of inventory across the enterprise, from your suppliers and manufacturing facilities to your warehouse and stores.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How to choose the right OMS software?</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Define your system objectives and priorities of each.</span> By doing so and discussing with your internal stakeholders, you’ll clearly understand features that are “absolute requirements” vs. ones that are “nice to have.” Don’t forget to factor in scalability and future thinking.</li><li><span style=\"font-weight: bold;\">Draft a request for proposal (RFP)</span>. This will help your team get organized and both you and the vendor(s) understand the technical requirements and limitations of the system you’re hoping to implement. Don’t forget to include order volumes, number of SKUs, current vendor landscape, existing software, hardware, and networks, a timeline for the systems acquisition process, and details on training &amp; enablement.</li><li><span style=\"font-weight: bold;\">Research systems options</span>. It’s unlikely that you’ll find an ideal fit for your business with your first contact (but how amazing would that be), so compile a list of 4-6 vendors to evaluate and reach out to for demos or trails. </li><li><span style=\"font-weight: bold;\">Review trade-offs.</span> It’s unlikely you’ll find a vendor that is a 100% fit and your final selection will be based on a number of trade-off criteria. Feature &amp; function alone shouldn’t be your sole selection criteria as you’ll want to take into account the entirety of the business relationship you’re getting into.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How do your customers benefit from an online order management system?</span></h1>\r\nAn online ordering software doesn’t just benefit you, though. It also benefits your customers. The system will give them a quick, convenient, and 24/7 way to place orders without having to call or email your staff, or fill out old-fashioned Excel or Word order forms. They'll have instant, online updates on the status of their orders, and they’ll have greater confidence that their orders will arrive on-time and with the correct items. An online order management system also makes your company look more professional in the eyes of your customers.Here are three ways they benefit:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">They can place orders on their schedule.</span> Between managing employees, servicing customers, and marketing their business, most business owners are working on a very tight schedule. Taking the time to call or email your sales staff or meet with a sales rep can be challenging. Using an online product ordering system that allows customers to log on at their convenience and quickly choose the items they want to order goes a long way for customer service. If they place the same order on a regular basis, they can use a reorder feature which duplicates previous orders. The whole process takes a matter of seconds. So alleviate this challenge by implementing a system that allows your customers to place an order anytime.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">They can check their order status at any time.</span> One of the biggest challenges a business faces is managing their inventory. On one hand, they want to have enough inventory available to service their customers. On the other hand, they don’t want to have inventory piling up on their shelves. There’s a critical need to know with confidence when inventory will arrive.</li></ul>\r\n\r\n<ul><li> <span style=\"font-weight: bold;\">They have a higher probability of receiving the correct order in a timely manner. </span>Nothing will erode your customers' trust more than making errors on their shipments and invoices. If it happens once, that may be forgiven as a simple mistake. However, if it happens repeatedly, your customer is likely to start looking for alternative options. An online order management system with warehouse integration can send the order directly to your third party warehouse. This reduces the probability that an error will be made. The less people who handle the order information, the lower the likelihood for human error.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Order_Management.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as &quot;on-demand software&quot;, and was formerly referred to as &quot;software plus services&quot; by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term &quot;Software as a Service&quot; (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure.&nbsp; While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies.&nbsp; Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1919,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Eloqua.png","logo":true,"scheme":false,"title":"Oracle Eloqua","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-eloqua","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<p>Eloqua is a software as a service (SaaS) platform for marketing automation offered by Oracle that aims to help B2B marketers and organizations manage marketing campaigns and sales lead generation.</p>\r\n<p>Eloqua sends marketing advertisements to mobile devices, email, video and search results pages. The platform promises increased conversions, sales and understanding of customers.</p>\r\n<p>Eloqua features a marketing campaign planning canvas and email automation to target customers and prospective clients. The software tracks opened emails, customer activity and visitor behavior potential clients through the marketer's website. Eloqua stores the information of tracked customers and prospective clients such as company, job title, name, address, email and phone in its database for analysis.</p>\r\n<p>Oracle's marketing solution is most often used in large enterprises that primarily market to other businesses. Eloqua offers packages for basic, standard and enterprise marketing. Numerous features differentiate account levels, like access to various Oracle sales and marketing services.</p>\r\n<p>Competition for Eloqua includes Marketo, Hubspot, Salesforce's Pardot, ActON, SharpSpring, Expiriture, Marketing Optimizer and Sales Fusion.</p>","shortDescription":"Oracle Eloqua is a marketing automation solution for B2B marketers to track customers through all phases of the buying cycle.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":15,"sellingCount":14,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Eloqua","keywords":"","description":"<p>Eloqua is a software as a service (SaaS) platform for marketing automation offered by Oracle that aims to help B2B marketers and organizations manage marketing campaigns and sales lead generation.</p>\r\n<p>Eloqua sends marketing advertisements to mobile devi","og:title":"Oracle Eloqua","og:description":"<p>Eloqua is a software as a service (SaaS) platform for marketing automation offered by Oracle that aims to help B2B marketers and organizations manage marketing campaigns and sales lead generation.</p>\r\n<p>Eloqua sends marketing advertisements to mobile devi","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Eloqua.png"},"eventUrl":"","translationId":1920,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":65,"title":"Marketing Automation"}],"testingArea":"","categories":[{"id":820,"title":"Marketing Automation","alias":"marketing-automation","description":"Marketing automation refers to software platforms and technologies designed for marketing departments and organizations to more effectively market on multiple channels online (such as email, social media, websites, etc.) and automate repetitive tasks.\r\nMarketing departments, consultants and part-time marketing employees benefit by specifying criteria and outcomes for tasks and processes which are then interpreted, stored and executed by digital marketing software, which increases efficiency and reduces human error. Originally focused on email marketing automation, marketing automation now refers to a broad range of automation and analytic tools for marketing, especially inbound marketing. Marketing Automation platforms are used as a hosted or web-based solution, and no software installation is required by the customer.\r\nThe reason for using a marketing automation platform is to streamline sales and marketing organizations by replacing high-touch, repetitive manual processes with automated solutions.\r\nMarketing automation is a platform that marketers use to plan, coordinate, manage and measure all of their marketing campaigns, both online and offline. It is often used along with lifecycle marketing strategy to closely manage and nurture generated leads, aiming to convert leads into customers.\r\nMarketing automation is a type of software that allows companies to effectively target customers with automated marketing messages across channels including email, websites, social media and text messages to generate sales leads. The technology is a segment of customer relationship management, or CRM, and is typically used by marketing departments as a way to remove repetitive tasks from staff workflows and increase overall marketing efficiency.\r\nOften, a brand will use multiple marketing automation tools, referred to as the marketing technology or martech — stack. These automation platforms assist in lead generation via email marketing, chatbots hosted on social media or websites, and other channels such as short message service (SMS) text. Marketing automation tools extend the reach of marketing campaigns, creating inbound marketing, a term some vendors use to refer to the strategy of finding prospects for top- to mid-funnel via personalization of pitches derived through analytics tools, which segment customers into different groups for different approaches.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Marketing automation features</span></p>\r\nDigital marketing automation software manages the online element of a marketing campaign, including data analytics that can create more precise personalization of content to individual customers to drive engagement and revenue.\r\nArtificial intelligence (AI) applications such as chatbots can help automate the delivery of that information or direct potential customers to webpages, online documents or forms that help create sales or gauge a potential customer's current or future interest in purchasing a company's goods or services. Marketing manager tools can also administer customer satisfaction and product usage surveys and then collect, measure and segment the response data.\r\nThe main features of marketing automation software typically include:\r\n<ul><li>Account-based marketing</li><li>Analytics for CRM</li><li>Campaign management</li><li>Inbound marketing</li><li>Lead management</li><li>Marketing ROI</li><li>Targeting and segmentation</li><li>Social marketing</li></ul>","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Who should use marketing automation?</span></h1>\r\n<p class=\"align-left\">The beauty of a marketing automation system is that it can help your business maximize on efforts that have already proven successful. Attracting new audiences through the use of effective marketing strategies is step one, but if you want to do more to nurture those people so that they become customers, marketing automation is a good bet.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">How can marketing automation benefit my business?</span></h1>\r\n<p class=\"align-left\">Marketing software solutions removes the hassle from your marketing strategy and allows you to streamline, automate and evaluate tasks and workflows. Your business will be able to scale its efforts and improve how you target customers.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What is marketing automation software?</span></h1>\r\n<p class=\"align-left\">In essence, it’s a set of solutions that automates, streamlines and analyzes marketing-related workflows and engagement to get more leads and qualify them for sales. The idea is the more qualified leads you get the higher the conversion rate and the more revenue you generate. </p>\r\n<p class=\"align-left\">Marketing software programs differ from CRM in that the purpose of marketing automation software is to get top-of-funnel leads, while the latter nurtures middle- and bottom-of-funnel leads. In short, marketing automation qualifies leads to feed into the CRM sales funnel for nurturing prospects to conversion.</p>\r\n<p class=\"align-left\">Marketing automation plugs into a company's CRM system, which, typically, has its own native marketing automation cloud service (such as Salesforce Pardot and Oracle Eloqua). Eloqua will work with other CRM platforms that compete with Oracle's, and Marketo, an independent marketing automation platform, will work with Salesforce, Oracle, Microsoft and other CRM systems. HubSpot also is a popular marketing automation platform that has its own CRM backbone.</p>\r\n<p class=\"align-left\">This becomes important when a company's marketing operations rely on a survey, email, social media or chatbot app for inbound lead-generation efforts that plug into Marketo or Eloqua, which, in turn, allows those marketing processes to continue regardless of which CRM the company uses. In effect, they act as middleware connecting the thousands of niche marketing automation tools and large CRM systems, where a company's customer data resides.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What are the types of marketing automation software?<br /></span></h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">CRM integrated</span>. Many CRM solutions today have multi-channel marketing tools to make lead generation a seamless experience from top-of-funnel to conversion. If not fully packaged, at least the marketing automation and CRM are modularized and have native integration.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Email marketing</span>. Marketing automation has its beginnings with email marketing software. Many mailers are established and have maintained their email marketing UI as their core functionality, but they now offer newer marketing automation features like lead scoring, landing page integration and analytics beyond the open-click metric.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Marketing automation.</span> This is the primary category featuring the standard tools, such as: forms, landing pages, lead scoring, lead database, reporting and analytics and pre-built or integrated email marketing and CRM functions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Marketing analytics software</span>. They can be standalone apps or modules to a bigger marketing automation system. They lend more powerful analytics to the base system and cross over to the business intelligence category.<br />Social marketing. These are marketing software solutions with focus on social media functionalities such as Twitter and LinkedIn prospecting, brand mention tracking on Facebook and triggered posts on your pages based on your rules for keywords, hashtags or mentions.</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">What does marketing automation software do?</span></h1>\r\n<p class=\"align-left\">Here are the main features of marketing automation technology, which you should look for when subscribing to one.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Lead scoring. </span>Allows you to automatically grade leads based on specific criteria you set, including demographics, prospect behaviors and historical interactions. You assign a weight to each criterion and the system aggregates them to calculate the prospect’s lead score. The lead scores can be segregated by range and automatically funneled to their respective workflows. </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Lead database</span>. The lead database captures a qualified prospect’s details and other marketing activities like web visits, email clicks and downloads. This database funnels leads to your CRM sales pipeline and, once converted, into your main customer database. The lead database may also allow for segmentation to help you target groups.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Lead nurturing.</span> Generally runs workflows designed to filter or shortlist prospects, which include managing the processes in email marketing and other channels and capturing data that helps in further qualifying leads.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Email marketing.</span> Business email marketing software allows email drip campaigns and features newsletter and email templates or an editor that lets you design your layout with ease. It allows for mass emails to targeted lists with a tracking tool to view number of opens and click-throughs. It may also feature an advanced tool for triggered emails, which send the right response in real time to specific customer actions.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">CRM integration</span>. Once the leads are qualified at the top-of-funnel, they are sent to the sales team; hence, marketing automation software should have seamless CRM integration. The integration can be with a third-party solution or as an add-on to the marketing automation software.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Forms and landing pages.</span> A form is embedded on the landing page to collect lead data, where it is funneled into your database for lead scoring. The landing page can also include dynamic content, where images, texts and calls-to-action are customized to the lead based on profiling like geolocation, industry, job title, previous interactions with you, etc.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Progressive profiling.</span> This is a smart form that delivers the right fields to different leads. A web visitor is analyzed for key details (for example: IP address, source page, Y/N customer) and is led to a series of unique short forms to capture specific data. This feature may also require social credentials for deeper profiling.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Reporting &amp; analytics. </span>You can calculate an individual campaign’s cost and ROI and, generally, your marketing activities, by running analytics on key metrics that are sliced and diced in different ways that include open emails, downloads, lead volume, etc. In conjunction with CRM, you can associate these values against sales metrics like conversion rate, win-loss rate and total sales.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Mobile-optimized. </span>Mobile-optimized landing pages and emails help you target users who access the Internet from their smartphones or tablets. Mobile-optimized also means you can access the system and your data on the go.<br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon-marketing-automation.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1938,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Identity_and_Access_Management.jpg","logo":true,"scheme":false,"title":"Oracle Identity and Access Management (IAM)","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-identity-and-access-management-idm","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Oracle’s complete, integrated, next-generation identity management platform provides breakthrough scalability with an industry-leading suite of identity management solutions. Reduce operational costs. Achieve rapid compliance with regulatory mandates. Secure sensitive applications and data—regardless of whether they are hosted on premises or in the cloud. <span style=\"font-weight: bold;\">Identity Cloud</span> Oracle extends its leadership in IAM by introducing the next generation comprehensive security and identity platform that is cloud-native and designed to be an integral part of the enterprise security fabric, providing modern identity for modern applications. <span style=\"font-weight: bold;\">Identity Governance</span> Balance access, security, and compliance while reducing costs. Simplify account administration, streamline audit tasks, and managing identities across all your applications. <span style=\"font-weight: bold;\">Access Management</span> The industry’s most advanced solution for securing applications, data, and web- and cloud-based services. Oracle Access Management Oracle API Gateway Oracle Enterprise Single Sign-On <span style=\"font-weight: bold;\">Directory Services</span> The only integrated directory solution optimized for cloud, mobile, and social ecosystems. Designed to deliver breakthrough performance for mission-critical enterprise and carrier-grade environments.","shortDescription":"Oracle Identity and Access Management (IAM) is complete, integrated, next-generation identity management platform provides breakthrough scalability ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":16,"sellingCount":18,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Identity and Access Management (IAM)","keywords":"","description":"Oracle’s complete, integrated, next-generation identity management platform provides breakthrough scalability with an industry-leading suite of identity management solutions. Reduce operational costs. Achieve rapid compliance with regulatory mandates. Secure s","og:title":"Oracle Identity and Access Management (IAM)","og:description":"Oracle’s complete, integrated, next-generation identity management platform provides breakthrough scalability with an industry-leading suite of identity management solutions. Reduce operational costs. Achieve rapid compliance with regulatory mandates. Secure s","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Identity_and_Access_Management.jpg"},"eventUrl":"","translationId":1939,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":46,"title":"IAM - Identity and Access Management"}],"testingArea":"","categories":[{"id":44,"title":"IAM - Identity and Access Management","alias":"iam-identity-and-access-management","description":"<span style=\"font-weight: bold; \">Identity management</span> (IdM), also known as <span style=\"font-weight: bold; \">identity and access management</span> (IAM or IdAM), is a framework of policies and technologies for ensuring that the proper people in an enterprise have the appropriate access to technology resources. IdM systems fall under the overarching umbrellas of IT security and Data Management.\r\nWith an IAM framework in place, information technology (IT) managers can control user access to critical information within their organizations. Identity and access management software offers role-based access control, which lets system administrators regulate access to systems or networks based on the roles of individual users within the enterprise. In this context, access is the ability of an individual user to perform a specific task, such as view, create or modify a file. Roles are defined according to job competency, authority and responsibility within the enterprise.\r\nSystems used for identity and access management include single sign-on systems, multi-factor authentication and privileged access management (PAM). These technologies also provide the ability to securely store identity and profile data as well as data governance functions to ensure that only data that is necessary and relevant is shared. IAM systems can be deployed on premises, provided by a third-party vendor through a cloud-based subscription model or deployed in a hybrid cloud.\r\n<span style=\"font-weight: bold; \">Basic components of IAM.</span> On a fundamental level, IAM encompasses the following components:\r\n<ul><li>How individuals are identified in a system.</li><li>How roles are identified in a system and how they are assigned to individuals.</li><li>Adding, removing and updating individuals and their roles in a system.</li><li>Assigning levels of access to individuals or groups of individuals.</li><li>Protecting the sensitive data within the system and securing the system itself.</li></ul>\r\nAccess identity management system should consist of all the necessary controls and tools to capture and record user login information, manage the enterprise database of user identities and orchestrate the assignment and removal of access privileges. That means that systems used for IAM should provide a centralized directory service with oversight as well as visibility into all aspects of the company user base.\r\nTechnologies for identity access and management should simplify the user provisioning and account setup process. User access management software should reduce the time it takes to complete these processes with a controlled workflow that decreases errors as well as the potential for abuse while allowing automated account fulfillment. An identity and access management system should also allow administrators to instantly view and change access rights.\r\nIAM systems should be used to provide flexibility to establish groups with specific privileges for specific roles so that access rights based on employee job functions can be uniformly assigned. Identity access management software should also provide request and approval processes for modifying privileges because employees with the same title and job location may need customized, or slightly different, access.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What is the difference between identity and access management?</span></h1>\r\nAfter authentication, there needs to be an access control decision. The decision is based on the information available about the user. The difference between identity management and access management is thus:\r\n<ul><li>Identity Management is about managing the attributes related to the user.</li><li>Access Management is about evaluating the attributes based on policies and making Yes/No decisions.</li></ul>\r\nThere are three types of Access Control Systems: \r\n<ul><li>Discretionary Access Control (DAC)</li><li>Mandatory Access Control (MAC)</li><li>Role-Based Access Control (RBAC)</li></ul>\r\n<h1 class=\"align-center\">What are the main benefits of identity management?</h1>\r\nIdentity access and management are useful in many ways: it ensures regulatory compliance, enables cost savings, and simplifies the lives of your customers by enhancing their experience. These are the main benefits of having an IAM solution:\r\n<ul><li><span style=\"font-weight: bold; \">Easily accessible anywhere</span></li></ul>\r\nNowadays, people need their identities all the time to use services and resources. In that sense, they require access to any platform without limits using their IDs, thus eliminating barriers for customers to enter the platform anytime, anywhere.\r\n<ul><li><span style=\"font-weight: bold; \">It encourages the connection between the different parts</span></li></ul>\r\nThe digital transformation that is taking place among more and more organizations forces the need for people, applications and devices to stay connected to each other. And, as expected, all of these processes bring with them some security threats.\r\nHowever, IAM software is a solution that guarantees correct administration with the best identity providers, such as Salesforce, Twitter and Google. Authentication and security are two of the strengths of Identity and Access Management, as well as being extendable and ready for future advances.&nbsp; \r\n<ul><li><span style=\"font-weight: bold; \">It improves productivity</span></li></ul>\r\nIdentity software automates the entry of new personnel and facilitates access to all components of the system with which the company operates. This allows reducing times in the delivery of access so that they begin to produce immediately. For this reason, business agility is also increased by using the advantages that technology makes available to meet the demands of today’s world. \r\n<ul><li><span style=\"font-weight: bold; \">It optimizes user experience</span></li></ul>\r\nRemembering so many usernames and passwords to access social networks, banks and other services on the Internet becomes a challenge for people. Thanks to user identity management system, people can get an identity that provides access to different systems. Single sign-on (SSO) allows customers and partners to access different internal and external applications with the same access method. That way the user experience will not be affected.\r\n<ul><li><span style=\"font-weight: bold; \">Secure your brand at all levels</span></li></ul>\r\nThere will be no risk of security breach, regardless of whether a connection is made from multiple identity providers. Identity management software and access management software enables strong authentication to keep your business and brand secure. Detailed verification of all identities entering the system is performed, in addition to allowing various licenses to limit access levels. At the same time, it monitors through analysis, fraud detection and alert functions that indicate a possible real risk. In short, enterprise identity management system is a reliable tool that employs technology to support digital transformation. A software that provides agility, security and satisfaction to the company’s customers. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IAM.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as &quot;on-demand software&quot;, and was formerly referred to as &quot;software plus services&quot; by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term &quot;Software as a Service&quot; (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure.&nbsp; While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies.&nbsp; Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"},{"id":27,"title":"ODMS - Operational Database Management System","alias":"odms-operational-database-management-system","description":"Operational database management systems (also referred to as OLTP On-Line Transaction Processing databases) are used to update data in real-time. These types of databases allow users to do more than simply view archived data. Operational databases allow you to modify that data (add, change or delete data), doing it in real-time. OLTP databases provide transactions as the main abstraction to guarantee data consistency that guarantees the so-called ACID properties. Basically, the consistency of the data is guaranteed in the case of failures and/or concurrent access to the data.\r\nSince the early 90s, the operational database software market has been largely taken over by SQL engines. Today, the operational DBMS market (formerly OLTP) is evolving dramatically, with new, innovative entrants and incumbents supporting the growing use of unstructured data and NoSQL DBMS engines, as well as XML databases and NewSQL databases. NoSQL databases typically have focused on scalability and have renounced to data consistency by not providing transactions as OLTP systems do. Operational databases are increasingly supporting distributed database architecture that can leverage distribution to provide high availability and fault tolerance through replication and scale-out ability.\r\nThe growing role of operational databases in the IT industry is moving fast from legacy databases to real-time operational databases capable to handle distributed web and mobile demand and to address Big data challenges. Recognizing this, Gartner started to publish the Magic Quadrant for Operational Database Management Systems in October 2013.\r\nOperational databases are used to store, manage and track real-time business information. For example, a company might have an operational database used to track warehouse/stock quantities. As customers order products from an online web store, an operational database can be used to keep track of how many items have been sold and when the company will need to reorder stock. An operational database stores information about the activities of an organization, for example, customer relationship management transactions or financial operations, in a computer database.\r\nOperational databases allow a business to enter, gather, and retrieve large quantities of specific information, such as company legal data, financial data, call data records, personal employee information, sales data, customer data, data on assets and much other information. An important feature of storing information in an operational database is the ability to share information across the company and over the Internet. Operational databases can be used to manage mission-critical business data, to monitor activities, to audit suspicious transactions, or to review the history of dealings with a particular customer. They can also be part of the actual process of making and fulfilling a purchase, for example in e-commerce.","materialsDescription":" <span style=\"font-weight: bold;\">What is DBMS used for?</span>\r\nDBMS, commonly known as Database Management System, is an application system whose main purpose revolves around the data. This is a system that allows its users to store the data, define it, retrieve it and update the information about the data inside the database.\r\n<span style=\"font-weight: bold;\">What is meant by a Database?</span>\r\nIn simple terms, Database is a collection of data in some organized way to facilitate its user’s to easily access, manage and upload the data.\r\n<span style=\"font-weight: bold;\">Why is the use of DBMS recommended? Explain by listing some of its major advantages.</span>\r\nSome of the major advantages of DBMS are as follows:\r\n<ul><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Controlled Redundancy:</span></span> DBMS supports a mechanism to control the redundancy of data inside the database by integrating all the data into a single database and as data is stored at only one place, the duplicity of data does not happen.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Data Sharing:</span></span> Sharing of data among multiple users simultaneously can also be done in DBMS as the same database will be shared among all the users and by different application programs.</li><li> Backup and Recovery Facility: DBMS minimizes the pain of creating the backup of data again and again by providing a feature of ‘backup and recovery’ which automatically creates the data backup and restores the data whenever required.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Enforcement of Integrity Constraints:</span></span> Integrity Constraints are very important to be enforced on the data so that the refined data after putting some constraints are stored in the database and this is followed by DBMS.</li><li><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Independence of Data:</span></span> It simply means that you can change the structure of the data without affecting the structure of any of the application programs.</li></ul>\r\n<span style=\"font-weight: bold;\">What is the purpose of normalization in DBMS?</span>\r\nNormalization is the process of analyzing the relational schemas which are based on their respective functional dependencies and the primary keys in order to fulfill certain properties.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">The properties include:</span></span>\r\n<ul><li>To minimize the redundancy of the Data.</li><li>To minimize the Insert, Delete and Update Anomalies.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ODMS.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":2467,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png","logo":true,"scheme":false,"title":"Oracle Hospitality for Food and Beverage—Simphony POS","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-hospitality-for-food-and-beverage-simphony-pos","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<span style=\"font-weight: 700; \">A comprehensive technology platform</span>\r\n<dl><ul><dt>Easily complement Oracle Hospitality Simphony with loss prevention, inventory management, and gift and loyalty, labor, table reservations, and reporting capabilities</dt><dd>Take advantage of purpose-built hardware engineered for the hospitality industry</dd><dt>Bring mobile technology to the heart of your business with front-and back-office applications that work seamlessly across devices</dt><dd>Connect with leading Oracle partners to adapt your solution to your business and remain at the forefront of innovation</dd></ul></dl>\r\n<span style=\"font-weight: 700; \">Suits multiple types of F&amp;B operations</span>\r\n<ul><li>Maximize revenues by supporting multiple concepts within a single enterprise—table service, quick-service, take-out, retail</li><li>Support strategic expansion by adapting to multiple brands and franchisee relationships with different concepts</li><li>Minimize IT complexity by having one central system for all operations</li><li>Maximize strategic insight with a single real-time reporting platform across all brands and concepts</li></ul>\r\n<span style=\"font-weight: 700; \">A cloud POS for modern hospitality</span>\r\n<ul><li>Reduce the cost and complexity of your IT infrastructure with cloud systems</li><li>Ensure high performance with scalability that allows you to grow your business without capital expenditure</li><li>Remain current with the latest innovations and feature developments</li><li>Enjoy peace of mind from knowing business operations are not at risk due to internet disruptions</li></ul>\r\n<span style=\"font-weight: 700; \">Real-time reporting and financial analysis</span>\r\n<ul><li>Access real-time financial results from anywhere in the world</li><li>Execute promotions and see their impact on the financial results</li><li>Compare financial results between locations, against budget, or history</li><li>Use the consolidated product movement data to negotiate better purchasing deals with suppliers</li></ul>\r\n<span style=\"font-weight: 700; \">Mobile-ready</span>\r\n<ul><li>Run your POS applications seamlessly across fixed POS and mobile devices</li><li>Engage guests with staff-facing applications and customer-facing apps that enhance the guest experience from start to finish</li><li>Access reporting from a smartphone or tablet to track business performance anywhere</li></ul>\r\n<span style=\"font-weight: 700; \">Maintain brand standards globally</span>\r\n<ul><li>Enforce brand, menu, and employee management standards globally and allow for localization when appropriate</li><li>Ensure menu and pricing consistency globally, within a country, a region, or a single location</li><li>Expand your business through franchising while maintaining brand consistency</li><li>Ensure that staff are trained quickly to deliver a consistently excellent experience both at front of house and in the kitchen</li></ul>","shortDescription":"Oracle Hospitality Simphony is the cloud and mobile hospitality management platform, providing enterprise point-of-sale (POS) and back-office functionality to support a wide range of operations","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Hospitality for Food and Beverage—Simphony POS","keywords":"","description":"<span style=\"font-weight: 700; \">A comprehensive technology platform</span>\r\n<dl><ul><dt>Easily complement Oracle Hospitality Simphony with loss prevention, inventory management, and gift and loyalty, labor, table reservations, and reporting capabilities</dt><","og:title":"Oracle Hospitality for Food and Beverage—Simphony POS","og:description":"<span style=\"font-weight: 700; \">A comprehensive technology platform</span>\r\n<dl><ul><dt>Easily complement Oracle Hospitality Simphony with loss prevention, inventory management, and gift and loyalty, labor, table reservations, and reporting capabilities</dt><","og:image":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png"},"eventUrl":"","translationId":2468,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":427,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_E-Business_Suite.jpg","logo":true,"scheme":false,"title":"Oracle E-Business Suite","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-e-business-suite","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Designed to automate the basic directions of activity of the enterprises, including finance, production, personnel management, logistics, marketing, distribution and sales, customer service, relationships with suppliers and customers, and others.\r\nOracle E-Business Suite is the most comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.\r\nWhy Oracle?\r\nWith hundreds of cross-industry capabilities spanning enterprise resource planning, customer relationship management, and supply chain planning, Oracle E-Business Suite applications help customers manage the complexities of global business environments no matter if the organization is small, medium, or large in size. As part of Oracle’s Applications Unlimited strategy, Oracle E-Business Suite applications will continue to be enhanced, thus protecting and extending the value of your software investment.","shortDescription":"Oracle E-Business Suite - replicable integrated suite of application software produced by Oracle, includes functional blocks ERP, CRM, PLM.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":11,"sellingCount":6,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle E-Business Suite","keywords":"Oracle, E-Business, Suite, applications, business, customer, management, customers","description":"Designed to automate the basic directions of activity of the enterprises, including finance, production, personnel management, logistics, marketing, distribution and sales, customer service, relationships with suppliers and customers, and others.\r\nOracle E-Bus","og:title":"Oracle E-Business Suite","og:description":"Designed to automate the basic directions of activity of the enterprises, including finance, production, personnel management, logistics, marketing, distribution and sales, customer service, relationships with suppliers and customers, and others.\r\nOracle E-Bus","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_E-Business_Suite.jpg"},"eventUrl":"","translationId":428,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":698,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Data_Integrator_Cloud.png","logo":true,"scheme":false,"title":"Oracle Data Integrator Cloud","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-data-integrator-cloud","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Oracle Data Integrator Cloud Service (ODICS) delivers high-performance data movement and transformation capabilities with its open and integrated E-LT architecture and extended support for Cloud and Big Data solutions. Oracle Data Integrator Cloud Service provides all of the functionality included in Oracle Data Integrator Enterprise Edition in a single heterogeneous Cloud Service integrated with the Oracle Public Cloud. Providing an easy-to-use user interface combined with a rich extensibility framework, Oracle Data Integrator Cloud Service improves productivity, reduces development costs and lowers total cost of ownership among data-centric architectures. Oracle Data Integrator Cloud Service is fully integrated with Oracle Platform as a Service (PaaS) offerings such Oracle Database Cloud Service, Oracle Database Exadata Cloud Service and/or Oracle Big Data Cloud Service to put data and value at the center of the enterprise. Oracle Data Integrator Cloud Service is open and standards-based such that it can work with 3rd party systems as well as Oracle’s solutions.\r\nCloud E-LT Architecture for High Performance\r\nOracle Data Integrator Cloud Service's E-LT architecture leverages disparate relational database management systems (RDBMS) or Big Data engines to process and transform the data. This approach optimizes performance and scalability and lowers overall solution costs. Instead of relying on a separate, conventional ETL transformation server, Oracle Data Integrator Cloud Service’s E-LT architecture generates native code for disparate RDBMS or big data engines (SQL, HiveQL, or bulk loader scripts, for example). The E-LT architecture extracts data from the disparate sources, loads it into a target, and executes transformations using the power of the database or Hadoop. By leveraging existing databases and big data infrastructures, Oracle Data Integrator Cloud Service provides unparalleled efficiency and lower cost of ownership. By reducing network traffic and transforming data in the server containing the target data, the E-LT architecture delivers the highest possible performance for Cloud environments.\r\nHeterogeneous Cloud Support\r\nOracle Data Integrator Cloud Service provides heterogeneous support for 3rd party platforms, data-sources, data warehousing appliances and Big Data systems. While Oracle Data Integrator Cloud Service leverages optimizations for Oracle Database and Big Data Cloud Services to perform E-LT data movement, transformation, data quality and standardization operations, Oracle Data Integrator Cloud Service is fully optimized for mixed technologies including: sources, targets and applications, etc.\r\nKnowledge Modules Provide Flexibility and Extensibility\r\nKnowledge Modules are at the core of the Oracle Data Integrator Cloud Service’s architecture. They make all Oracle Data Integrator processes modular, flexible, and extensible. Knowledge Modules implement the actual data flows and define the templates for generating code across the multiple systems involved in each data integration process. Knowledge Modules are generic, because they allow data flows to be generated regardless of the transformation rules. At the same time, they are highly specific, because the code they generate and the integration strategy they implement are explicitly tuned for a given technology. Oracle Data Integrator Cloud Service provides a comprehensive library of Knowledge Modules, which can be tailored to implement existing best practices ranging from leveraging heterogeneous source and/or target systems, to methodologies for highest performance, for adhering to corporate standards, or for specific vertical know-how. By helping companies capture and reuse technical expertise and best practices, Oracle Data Integrator Cloud Service’s Knowledge Module framework reduces the cost of ownership. It also enables metadata-driven extensibility of product functionality to meet the most demanding data integration challenges.\r\nOracle’s Data Integration solutions provide continuous access to timely, trusted, and heterogeneous data across the enterprise to support both analytical and operational data integration. We look forward to hearing how you might use Oracle Data Integrator Cloud Service within your enterprise.","shortDescription":"Oracle Data Integrator Cloud Service provides pushdown data processing; high performance ETL with less data movement which is best for the Cloud. Oracle Data Integrator Cloud Service executes data transformations where the data lies without having to copy data unnecessarily to remote locations.\r\n","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":1,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Data Integrator Cloud","keywords":"Cloud, Data, Oracle, Integrator, data, Service, E-LT, architecture","description":"Oracle Data Integrator Cloud Service (ODICS) delivers high-performance data movement and transformation capabilities with its open and integrated E-LT architecture and extended support for Cloud and Big Data solutions. Oracle Data Integrator Cloud Service prov","og:title":"Oracle Data Integrator Cloud","og:description":"Oracle Data Integrator Cloud Service (ODICS) delivers high-performance data movement and transformation capabilities with its open and integrated E-LT architecture and extended support for Cloud and Big Data solutions. Oracle Data Integrator Cloud Service prov","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Data_Integrator_Cloud.png"},"eventUrl":"","translationId":699,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":51,"title":"PaaS - Platform as a service","alias":"paas-platform-as-a-service","description":"<span style=\"font-weight: bold; \">Platform as a Service (PaaS)</span> or <span style=\"font-weight: bold; \">Application Platform as a Service (aPaaS)</span> or <span style=\"font-weight: bold; \">platform-based service</span> is a category of cloud computing services that provides a platform allowing customers to develop, run, and manage applications without the complexity of building and maintaining the infrastructure typically associated with developing and launching an app.\r\n<span style=\"font-weight: bold; \">PaaS can be delivered in three ways:</span>\r\n<span style=\"font-weight: bold;\">As a public cloud service</span> from a provider, where the consumer controls software deployment with minimal configuration options, and the provider provides the networks, servers, storage, operating system (OS), middleware (e.g. Java runtime, .NET runtime, integration, etc.), database and other services to host the consumer's application.\r\n<span style=\"font-weight: bold;\">As a private service</span> (software or appliance) behind a firewall.\r\n<span style=\"font-weight: bold;\">As software</span> deployed on a public infrastructure as a service.\r\n<span style=\"color: rgb(97, 97, 97); \">The original intent of PaaS technology was to simplify the code-writing process for developers, with the infrastructure and operations handled by the PaaS provider. Originally, all PaaSes were in the public cloud. Because many companies did not want to have everything in the public cloud, private and hybrid PaaS options (managed by internal IT departments) were created.</span>\r\n<span style=\"color: rgb(97, 97, 97); \">PaaS provides an environment for developers and companies to create, host and deploy applications, saving developers from the complexities of the infrastructure side (setting up, configuring and managing elements such as servers and databases).</span>\r\n<span style=\"color: rgb(97, 97, 97); \">PaaS products can improve the speed of developing an app, and allow the consumer to focus on the application itself. With PaaS, the consumer manages applications and data, while the provider (in public PaaS) or IT department (in private PaaS) manages runtime, middleware, operating system, virtualization, servers, storage and networking.</span>\r\n<span style=\"color: rgb(97, 97, 97); \">PaaS offerings may also include facilities for application design, application development, testing and deployment, as well as services such as team collaboration, web service integration, and marshalling, database integration, security, scalability, storage, persistence, state management, application versioning, application instrumentation, and developer community facilitation. Besides the service engineering aspects, PaaS solutions include mechanisms for service management, such as monitoring, workflow management, discovery and reservation.</span>\r\nThere are various types of PaaS providers. All offer application hosting and a deployment environment, along with various integrated services. Services offer varying levels of scalability and maintenance. Developers can write an application and upload it to a PaaS platform that supports their software language of choice, and the application runs on that PaaS.","materialsDescription":"<h1 class=\"align-center\">How PaaS works</h1>\r\n<p class=\"align-left\">PaaS does not replace a company's entire IT infrastructure for software development. It is provided through a cloud service provider's hosted infrastructure with users most frequently accessing the offerings through a web browser. PaaS can be delivered through public, private and hybrid clouds to deliver services such as application hosting and Java development.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Other PaaS services include:</span></p>\r\n<ul><li>Development team collaboration</li><li>Application design and development</li><li>Application testing and deployment</li><li>Web service integration</li><li>Information security</li><li>Database integration</li></ul>\r\n<p class=\"align-left\">Users pay for PaaS on a per-use basis. However, different platform as a service providers charge a flat monthly fee for access to the platform and its applications.</p>\r\n<h1 class=\"align-center\">What are the types of PaaS?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Public PaaS</span></li></ul>\r\nA public PaaS allows the user to control software deployment while the cloud provider manages the delivery of all other major IT components necessary to the hosting of applications, including operating systems, databases, servers and storage system networks. \r\nPublic PaaS vendors offer middleware that enables developers to set up, configure and control servers and databases without the necessity of setting up the infrastructure side of things. As a result, public PaaS and IaaS (infrastructure as a service) run together, with PaaS operating on top of a vendor's IaaS infrastructure while leveraging the public cloud. \r\n<ul><li><span style=\"font-weight: bold; \">Private PaaS</span></li></ul>\r\nA private PaaS is usually delivered as an appliance or software within the user's firewall which is frequently maintained in the company's on-premises data center. A private PaaS software can be developed on any type of infrastructure and can work within the company's specific private cloud. Private PaaS allows an organization to better serve developers, improve the use of internal resources and reduce the costly cloud sprawl that many companies face.\r\n<ul><li><span style=\"font-weight: bold; \">Hybrid PaaS </span></li></ul>\r\nCombines public PaaS and private PaaS to provide companies with the flexibility of infinite capacity provided by a public PaaS model and the cost efficiencies of owning an internal infrastructure in private PaaS. Hybrid PaaS utilizes a hybrid cloud.\r\n<ul><li><span style=\"font-weight: bold; \">Communication PaaS </span></li></ul>\r\nCPaaS is a cloud-based platform that allows developers to add real-time communications to their apps without the need for back-end infrastructure and interfaces. Normally, real-time communications occur in apps that are built specifically for these functions. Examples include Skype, FaceTime, WhatsApp and the traditional phone. CPaaS provides a complete development framework for the creation of real-time communications features without the necessity of a developer building their own framework.\r\n<ul><li><span style=\"font-weight: bold; \">Mobile PaaS</span> </li></ul>\r\nMPaaS is the use of a paid integrated development environment for the configuration of mobile apps. In an mPaaS, coding skills are not required. MPaaS is delivered through a web browser and typically supports public cloud, private cloud and on-premises storage. The service is usually leased with pricing per month, varying according to the number of included devices and supported features.\r\n<ul><li><span style=\"font-weight: bold; \">Open PaaS</span></li></ul>\r\nIt is a free, open source, business-oriented collaboration platform that is attractive on all devices and provides useful web apps, including calendar, contacts and mail applications. OpenPaaS was designed to allow users to quickly deploy new applications with the goal of developing a PaaS technology that is committed to enterprise collaborative applications, specifically those deployed on hybrid clouds.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/PaaS_-_Platform_as_a_service.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":974,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Adaptive_Intelligent_Apps.jpg","logo":true,"scheme":false,"title":"Oracle Adaptive Intelligent Apps","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-adaptive-intelligent-apps","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<span style=\"font-weight: bold;\">Adaptive Intelligent Apps Characteristics</span>\r\n<span style=\"font-weight: bold;\">Data and Context-Driven</span>\r\nProcess enormous amounts of web-scale data in real-time and synthesizes context to deliver the best and most personalized outcomes.\r\n<span style=\"font-weight: bold;\">Action-Oriented and Omni-Channel</span>\r\nAnticipate user behaviors and deliver actionable and individualized outcomes. Data and events are tracked from everywhere so recommendations are coordinated across channels.\r\n<span style=\"font-weight: bold;\">Continuously Adaptive and Self-Learning</span>\r\nContinuously improves outcomes as the system reacts, learns and adapts. There is a value exchange between the end user and the adaptive intelligent app—the more the end user interacts, the more value they receive.\r\n<span style=\"font-weight: bold;\">Built for Business Users</span>\r\nImmediate value out of the box, with no need for a legion of data scientists!\r\n<span style=\"font-weight: bold;\">Adaptive</span>\r\nLearn from your behavior and &quot;others like you&quot; in the moment.\r\nReact, change, and adapt based on continued use—click by click.\r\nDeliver increasingly relevant and optimized outcomes in real-time.\r\n<span style=\"font-weight: bold;\">Intelligent</span>\r\nProcess and derive insights from web-scale 3rd-party data.\r\nSynthesize context: weather, life events, real-time actions, social activity, and much more.\r\nIdentify and serve up—in real-time—the best individualized outcomes.","shortDescription":"Oracle Adaptive Intelligent Apps Add New Business Value to CX, HCM, SCM, and ERP\r\nAdaptive Intelligent Apps are uniquely powered by enormous amounts of digital consumer and business data from Oracle’s Data Cloud, sophisticated decision science/machine learning, and a scalable cloud infrastructure","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":10,"sellingCount":2,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Adaptive Intelligent Apps","keywords":"outcomes, Adaptive, from, data, value, more, user, real-time","description":"<span style=\"font-weight: bold;\">Adaptive Intelligent Apps Characteristics</span>\r\n<span style=\"font-weight: bold;\">Data and Context-Driven</span>\r\nProcess enormous amounts of web-scale data in real-time and synthesizes context to deliver the best and most per","og:title":"Oracle Adaptive Intelligent Apps","og:description":"<span style=\"font-weight: bold;\">Adaptive Intelligent Apps Characteristics</span>\r\n<span style=\"font-weight: bold;\">Data and Context-Driven</span>\r\nProcess enormous amounts of web-scale data in real-time and synthesizes context to deliver the best and most per","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Oracle_Adaptive_Intelligent_Apps.jpg"},"eventUrl":"","translationId":975,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":283,"title":"Content Analytics, Discovery, and Cognitive Software","alias":"content-analytics-discovery-and-cognitive-software","description":"<span style=\"font-weight: bold; \">Content Analytics</span> comprises of range of search and reporting technologies which can provide identical levels of business intelligence and strategic value for unstructured data. Content analytics for unstructured information includes social media monitoring, reputation monitoring, and sentiment analysis. <span style=\"font-weight: bold; \">Content analytics software</span> uses natural language queries, trends analysis, predictive analytics and contextual discovery to reveal trends and patterns for the company's unstructured data.\r\n<span style=\"font-weight: bold; \">Discovery tools</span> are the search tools that analyse contents for its likely relevancy to a process, by linking names, time periods or terms used. Discovery tools can also extend to legal hold and partitioning of content for further scrutiny. Various types of discovery tools include search engines, auto-categorization, and information visualization tools.\r\n<span style=\"font-weight: bold;\">Cognitive computing software</span> makes context computable by identifying and extracting context features such as hour, location, task, history or profile in structured way for an individual or an application engaged in a specific process at definite time and place. Cognitive computing technologies and platforms includes expert assistance software.\r\n<span style=\"font-weight: bold;\">Content Analytics, Discovery and Cognitive Systems,</span> collectively covers the market and technologies that access, analyse, organize, and provides advisory services related to a range of unstructured data. Cognitive systems leverages large amounts of structured and unstructured data and content analytics tools, along with several infrastructure technologies to answer questions, provide recommendations and directions. ","materialsDescription":"<h1 class=\"align-center\">What are Content Analytics?</h1>\r\nContent analytics is one way that brands can measure the success of their digital content; it involves analyzing data from both inbound and outbound collateral to figure out what’s working and what’s not. After all, no one wants to spend hundreds or even thousands of dollars on content that isn’t resonating.\r\nIt should come as no surprise, then, that 75 percent of enterprises think content analytics can provide real business insight: What are your customers most interested in reading about? What format generates the most engagement? You can use answers to these questions to help you decide what content you should be producing, how to present it (quiz, paid ad, slideshow, blog post, etc.), and where/when to post it for the best results. If utilized correctly, content analytics can offer brands a way to build customer loyalty and boost revenue.\r\nAdvanced content analytics strategies should help you to look beyond the numbers and to focus on taking action. Content analytics is not a mirror reflecting how your company’s content is performing; rather, it is but one tool that can help steer you towards actionable solutions and more effective content choices.\r\nMetrics provided by content analytics, and the actions you take based off that data, can help you optimize conversion rates. In addition to tweaking your content strategy, you can also build a conversion optimization strategy by testing calls-to-action (CTAs), headlines, subscription forms, etc.\r\n<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What are the features of a cognitive computing solution?</span></h1>\r\nWith the present state of cognitive function computing, basic solution can play an excellent role of an assistant or virtual advisor. Siri, Google assistant, Cortana, and Alexa are good examples of personal assistants. Virtual advisor such as Dr. AI by HealthTap is a cognitive solution. It relies on individual patients’ medical profiles and knowledge gleaned from 105,000 physicians. It compiles a prioritized list of the symptoms and connects to a doctor if required. Now, experts are working on implementing cognitive solutions in enterprise systems. Some use cases are fraud detection using machine learning, predictive analytics solution, predicting oil spills in Oil and Gas production cycle etc.\r\nThe purpose of cognitive computing is the creation of computing frameworks that can solve complicated problems without constant human intervention. In order to implement cognitive function computing in commercial and widespread applications, Cognitive Computing consortium has recommended the following features for the computing systems:\r\n<span style=\"font-weight: bold; \">Adaptive.</span>This is the first step in making a machine learning based cognitive system. The solutions should mimic the ability of the human brain to learn and adapt from the surroundings. The systems can’t be programmed for an isolated task. It needs to be dynamic in data gathering, understanding goals, and requirements.\r\n<span style=\"font-weight: bold; \">Interactive.</span>Similar to brain the cognitive solution must interact with all elements in the system – processor, devices, cloud services and user. Cognitive systems should interact bi-directionally. It should understand human input and provide relevant results using natural language processing and deep learning. Some skilled intelligent chatbots such as Mitsuku have already achieved this feature.\r\n<span style=\"font-weight: bold; \">Iterative and stateful.</span>The system should “remember” previous interactions in a process and return information that is suitable for the specific application at that point in time. It should be able to define the problem by asking questions or finding an additional source. This feature needs a careful application of the data quality and validation methodologies in order to ensure that the system is always provided with enough information and that the data sources it operates on to deliver reliable and up-to-date input.\r\n<span style=\"font-weight: bold; \">Contextual.</span>They must understand, identify, and extract contextual elements such as meaning, syntax, time, location, appropriate domain, regulations, user’s profile, process, task, and goal. They may draw on multiple sources of information, including both structured and unstructured digital information, as well as sensory inputs (visual, gestural, auditory, or sensor-provided). ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Content_Analytics_Discovery_and_Cognitive_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":5587,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png","logo":true,"scheme":false,"title":"Oracle CX Cloud","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-cx-cloud","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Leverage the built-in advanced technologies in Oracle’s suite of connected products. Understand your audience and deliver connected customer experiences (CX) through coordinated intelligence and personalized interactions. Deliver a smarter CX, because good enough is no longer good enough.\r\n<span style=\"font-weight: bold;\">Oracle Sales Cloud</span>\r\nOracle Sales Cloud leverages artificial intelligence (AI) to drive a proactive, data-driven sales operation that maximizes sales, productivity, and conversions.\r\n<span style=\"font-style: italic;\">Why Oracle Sales Cloud?</span>\r\nThis leading sales force automation (SFA) solution delivers a much lower total cost of ownership (TCO) thanks to AI-powered:\r\n<ul> <li>Next-step recommendations</li> <li>Smart call points</li> <li>Predictive lead scoring</li> <li>Opportunity guidance</li> </ul>\r\n<span style=\"font-weight: bold;\">Oracle Service Cloud</span>\r\nWith Oracle Service Cloud, SMBs can support their customers through a variety of channels, including low-cost self-service channels and next-generation contact centers.\r\n<span style=\"font-style: italic;\">Why Oracle Service Cloud?</span>\r\nComplete customer service solution that leverages deep-learning technologies to support:\r\n<ul> <li>Proactive engagement</li> <li>Highly personalized self-service</li> <li>Account health predictions for next-best service actions</li> </ul>\r\n<span style=\"font-weight: bold;\">Oracle Commerce Cloud</span>\r\nIncrease conversion rate, reduce overhead, and boost customer lifetime value (CLV) with Oracle Commerce Cloud. Smarter digital commerce awaits you.\r\n<span style=\"font-style: italic;\">Why Oracle Commerce Cloud?</span>\r\nExtensible SaaS platform that enables differentiated commerce experiences (for both B2B and B2C companies) through:\r\n<ul> <li>Highly personalized product recommendations</li> <li>Targeted, “smarter” product promotions</li> <li>Intelligent onsite search experiences</li> </ul>\r\n<span style=\"font-weight: bold;\">Oracle Loyalty Cloud</span>\r\nLeverage the value of loyalty. Record, recognize, and reward desired customer behavior with Oracle Loyalty Cloud. Turn high-cost new customers into profitable brand loyalists.\r\n<span style=\"font-style: italic;\">Why Oracle Loyalty Cloud?</span>\r\nConnected, easy-to-use loyalty platform that improves share-of-wallet and profitability.\r\n<ul> <li>See 360-degree member profile</li> <li>Match the right customer to the right loyalty program</li> <li>Unify experiences across entire business</li> </ul>\r\n<span style=\"font-weight: bold;\">Oracle CPQ Cloud</span>\r\nAccelerate sales and profitability by winning more deals through optimizing the configuration, quoting, and pricing (CPQ) process for your complex products and services.\r\n<span style=\"font-style: italic;\">Why Oracle CPQ Cloud?</span>\r\nManage the ever-increasing complexities and demands on your growing business through:\r\n<ul> <li>Tailored product offerings with consolidated, automatic, real-time configuration rules</li> <li>Better pricing discipline and margin management</li> <li>Enhanced sales process visibility</li> </ul>","shortDescription":"Oracle CX Cloud connects every customer touchpoint to maximize sales channel use, improve lead conversion, quickly resolve customer inquiries, enhance customer loyalty, and increase revenue/margins.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":19,"sellingCount":13,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle CX Cloud","keywords":"","description":"Leverage the built-in advanced technologies in Oracle’s suite of connected products. Understand your audience and deliver connected customer experiences (CX) through coordinated intelligence and personalized interactions. Deliver a smarter CX, because good eno","og:title":"Oracle CX Cloud","og:description":"Leverage the built-in advanced technologies in Oracle’s suite of connected products. Understand your audience and deliver connected customer experiences (CX) through coordinated intelligence and personalized interactions. Deliver a smarter CX, because good eno","og:image":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png"},"eventUrl":"","translationId":5588,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":3,"title":"CRM"}],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees &quot;who can adjust themselves to the personality of the guest&quot;. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called &quot;at home customer services&quot; or &quot;at home customer support.&quot;\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed.&nbsp; </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":5870,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png","logo":true,"scheme":false,"title":"Oracle Beehive","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-beehive","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<p><span style=\"font-weight: bold;\">Oracle BeehiveOnline</span> helps groups within Oracle share information and better collaborate with partners and customers.</p>\r\n<p>In a scalable and secure environment, Oracle BeehiveOnline offers a range of integrated collaboration services including team workspaces, shared document repositories, scheduling, web conferencing and more. It improves team productivity, boosts the speed and quality of decision making, and improves the reuse of information.</p>","shortDescription":"Oracle Beehive is a collaboration platform software developed by Oracle Corporation that combines email, team collaboration, instant messaging, and conferencing in a single solution.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":2,"sellingCount":9,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Beehive","keywords":"","description":"<p><span style=\"font-weight: bold;\">Oracle BeehiveOnline</span> helps groups within Oracle share information and better collaborate with partners and customers.</p>\r\n<p>In a scalable and secure environment, Oracle BeehiveOnline offers a range of integrated col","og:title":"Oracle Beehive","og:description":"<p><span style=\"font-weight: bold;\">Oracle BeehiveOnline</span> helps groups within Oracle share information and better collaborate with partners and customers.</p>\r\n<p>In a scalable and secure environment, Oracle BeehiveOnline offers a range of integrated col","og:image":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png"},"eventUrl":"","translationId":5871,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":124,"title":"Collaboration Applications"}],"testingArea":"","categories":[{"id":267,"title":"Collaborative Applications","alias":"collaborative-applications","description":" <span style=\"font-weight: bold; \">Collaborative applications, </span>collaborative software or groupware is application software designed to help people involved in a common task to achieve their goals. One of the earliest definitions of collaborative software is &quot;intentional group processes plus software to support them&quot;.\r\nIn terms of the level of interaction it allows, collaborative software may be divided into: real-time collaborative editing (RTCE) platforms that allow multiple users to engage in live, simultaneous and reversible editing of a single file, like document collaboration app, and version control (also known as revision control and source control) platforms, which allow separate users to make parallel edits to a file, while preserving every saved edit by every user as multiple files (that are variants of the original file). The use of collaborative software in the work space creates a collaborative working environment (CWE). \r\n<span style=\"font-weight: bold; \">There are three main categories</span> of collaboration software based on their functional capabilities. Knowing how does collaboration software work can be gleaned from the tools employed.<br /><span style=\"font-weight: bold; \">Communication.</span> Helps in the exchange of communication between groups. The most common communication tools that are used are systems and applications for email hosting, file sharing, project management and a website or online collaboration applications platform that can be readily accessed. Research findings have shown that file sharing is the most common and needed feature in collaboration software. <span style=\"font-weight: bold; \">Example tools:</span> email, voicemail, instant messaging, VoIP or video calls.\r\n<span style=\"font-weight: bold; \">Conferencing.</span> Allows real-time collaboration among members. Groupware software tools make possible real-time discussions among project members through a virtual meeting room with a moderator who oversees the sharing of information. These web based collaboration applications meetings are helpful when there are important matters to be decided on by project members who are in various locations. <span style=\"font-weight: bold; \">Example tools:</span> video conferencing, IM conferencing, online forums, social media group chats, community boards, application sharing.\r\n<span style=\"font-weight: bold; \">Coordination.</span> Assists in group activities, schedule and deliverables. Coordination software solutions are used for complex interdependent tasks to realize a common goal. Typical business collaboration app suits for time management, project management and online proofing so that team members are aware of deadlines, are properly coordinated, and can monitor the status of projects. <span style=\"font-weight: bold; \">Example tools:</span> calendars, time trackers, spreadsheets, client portals, alerts and status updates<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\">What does collaboration software do?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Internal Communication System.</span> Teams need an efficient communication system to be able to stay on task and not miss crucial aspects of ongoing projects. With many tools built into web based collaboration apps that allow all forms of communication – email, IM, voice, video – as well as mechanisms to review and retrieve conversations and discussions, team members are assured of uninterrupted coordination and kept in sync.</li><li><span style=\"font-weight: bold; \">File Sharing.</span> Like communication, the ability to share files, documents, data and all other forms of media is one of the most important features of collaboration software.&nbsp; Many groupware now carry robust document management systems, providing you and your team members a convenient means to share, access, view and retrieve files</li><li><span style=\"font-weight: bold; \">Content Creation.</span> Several all-in-one collaboration platforms offer content creation functionality that allows producing and publishing content both for internal and external audiences. This is useful for inbound marketing activities like creating blogs and informative content to attract new audience and enhance your business’ online presence.</li><li><span style=\"font-weight: bold; \">Powerful Search.</span> Finding old files, previous conversation or past blog post are facilitated by the robust search feature of web based collaboration software. What was previously a time-consuming process, now you can use tags and search filters to find what you’re looking for in quickly and efficiently.</li><li><span style=\"font-weight: bold; \">Personal and Group Calendars.</span> Keeping track of numerous meetings, events and other important matters that need your attention is a sure headache-inducer. Personal as well as group calendars are integral features in most collaborative platforms and mobile collaboration apps to help you and your team members stay attuned, involved and present at all times, wherever they may be.</li></ul>\r\n<h1 class=\"align-center\">What are the benefits of collaboration software? </h1>\r\nThere are a number of benefits of collaboration software that can result in more efficient and effective completion of tasks and goals. Understanding what does a collaboration software do will help you justify its implementation in your organization and bolster its adoption with your employees. The successful execution of good collaboration software will afford you many advantages. Why use collaboration software? Here are four good reasons why.\r\n<ul><li><span style=\"font-weight: bold; \">Save time</span> – Time is gold, and in a business that is tantamount to money. The more you save time, the more you save on unwanted expenses, and the better it is for your organization. Collaboration among employees makes possible the quicker completion of end goals that wouldn’t otherwise be achievable in other ways. Embracing collaboration methods cuts disparate, uncoordinated work on a particular project from different contributing members and saves not only time but also resources and efforts. If you are looking to cut costs on projects, collaboration software can help in that respect.</li><li><span style=\"font-weight: bold; \">Enhance project management</span> – Keeping a handle on a project, a team and its members and their progress are never easy to work. Coordination and communication are of paramount importance if you want a project completed. Collaboration is one of the most optimal means to guarantee that you get the most out of your team. It opens lines of communication and makes sure everything is on track in order to avoid mistakes and confusion that can delay projects.</li><li><span style=\"font-weight: bold; \">Strengthen team relationships</span> – One sure-fire way to build effective working relationships among employees is to have them work together to complete tasks and projects. Collaboration programs are designed to do that, making it easy for teams to work almost like a concerted unit with a singular purpose. This makes teams comfortable and confident in working with one another when it comes to completing common objectives.</li><li><span style=\"font-weight: bold; \">Improve organization</span> – The process of keeping things and tasks in order has always been a problem for businesses. It is typical to lose track of what has been done and what needs to be done in project workflows simply because everything is a mess. Collaborative programs assist in maintaining order and managing the stages in workflows through open communication and coordination among concerned individuals and team.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Collaborative_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1533,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Z9Ik6huVSQC0sSJf8To4.png","logo":true,"scheme":false,"title":"Oracle Cloud Infrastructure (OCI)","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-cloud-infrastructure-oci","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"<p>The basic capabilities of IaaS Oracle Cloud will help you quickly increase the productivity of your business. Oracle Cloud Infrastructure (OCI) combines the benefits of a public cloud (on-demand access, self-service, scalability, payment as it is used) with the benefits that are commonly associated with local environments (manageability, predictability and control). OCI is based on a large-scale high-speed network connecting cloud servers with high-performance local, block and object storage. The cloud platform they create provides the highest speed of traditional and distributed applications, as well as high availability of databases. The architecture of OCI is able to support both the applications used in your business today, and the applications that you will develop tomorrow.</p>","shortDescription":"Infrastructure as a service in Oracle Cloud is a set of basic capabilities, such as: elastic calculations, data storage, network resources, equipment as a service, migration tools, etc.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":13,"sellingCount":2,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Cloud Infrastructure (OCI)","keywords":"","description":"<p>The basic capabilities of IaaS Oracle Cloud will help you quickly increase the productivity of your business. Oracle Cloud Infrastructure (OCI) combines the benefits of a public cloud (on-demand access, self-service, scalability, payment as it is used) with","og:title":"Oracle Cloud Infrastructure (OCI)","og:description":"<p>The basic capabilities of IaaS Oracle Cloud will help you quickly increase the productivity of your business. Oracle Cloud Infrastructure (OCI) combines the benefits of a public cloud (on-demand access, self-service, scalability, payment as it is used) with","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Z9Ik6huVSQC0sSJf8To4.png"},"eventUrl":"","translationId":1534,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":21,"title":"Cloud - IaaS"}],"testingArea":"","categories":[{"id":39,"title":"IaaS - Infrastructure as a Service","alias":"iaas-infrastructure-as-a-service","description":"<span style=\"font-weight: bold;\">Infrastructure as a service</span> (IaaS) are online services that provide high-level APIs used to dereference various low-level details of underlying network infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc. A hypervisor, such as Xen, Oracle VirtualBox, Oracle VM, KVM, VMware ESX/ESXi, or Hyper-V, LXD, runs the virtual machines as guests. Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS solutions involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure – virtual machines and other resources – as a service to subscribers.\r\nIaaS cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud infrastructure providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Infrastructure as a Service Benefits&nbsp;</span></h1>\r\n<span style=\"font-weight: bold; \">Cost savings:</span> An obvious benefit of moving to the managed IaaS model is lower infrastructure costs. No longer do organizations have the responsibility of ensuring uptime, maintaining hardware and networking equipment, or replacing old equipment. IaaS&nbsp; technology also saves enterprises from having to buy more capacity to deal with sudden business spikes. Organizations with a smaller IT infrastructure generally require a smaller IT staff as well. The pay-as-you-go model also provides significant cost savings. \r\n<span style=\"font-weight: bold; \">Scalability and flexibility:</span> One of the greatest benefits of IaaS is the ability to scale up and down quickly in response to an enterprise’s requirements. Infrastructure as a Service providers generally have the latest, most powerful storage, servers and networking technology to accommodate the needs of their customers. This on-demand scalability provides added flexibility and greater agility to respond to changing opportunities and requirements. \r\n<span style=\"font-weight: bold; \">Faster time to market:</span> Competition is strong in every sector, and time to market is one of the best ways to beat the competition. Because IaaS vendors elasticity and scalability, organizations can ramp up and get the job done (and the product or service to market) more rapidly.\r\n<span style=\"font-weight: bold; \">Support for DR, BC and high availability:</span> While every enterprise has some type of disaster recovery plan, the technology behind those plans is often expensive and unwieldy. Organizations with several disparate locations often have different disaster recovery and business continuity plans and technologies, making management virtually impossible.\r\n<span style=\"font-weight: bold; \">Focus on business growth:</span> Time, money and energy spent making technology decisions and hiring staff to manage and maintain the technology infrastructure is time not spent on growing the business. By moving infrastructure to a global infrastructure services, organizations can focus their time and resources where they belong, on developing innovations in applications and solutions.\r\n<h1 class=\"align-center\">IaaS, PaaS and SaaS: What’s the Difference?</h1>\r\nPlatform as a Service (PaaS) is the next step up from IaaS products, where the provider also supplies the operating environment including the operating system, application services, middleware and other ‘runtimes’ for cloud users. It’s used for development environments where the business can focus on creating an app but wants someone else to maintain the deployment platform. It means you have much simpler workloads but you can’t necessarily be as flexible as you want.\r\nAt the highest level of orchestration is Software as a Service. In SaaS infrastructure applications are accessed on demand. Here you just open your browser and go, consuming software rather than installing and running it. A user simply logs on to access the provider’s application. Users can decide how the app will work but pretty much everything else is the responsibility of the software provider.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":2082,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png","logo":true,"scheme":false,"title":"Oracle Cloud Applications","vendorVerified":0,"rating":"2.40","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-cloud-applications","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Oracle Cloud Applications are complete, future-proof, and trusted, enabling modern business transformations. With Oracle Applications, create differentiated products and services, enter new markets and respond to global demand, delight customers and drive loyalty, all while infusing business and IT operations with adaptive intelligence, standardized business processes, at lower cost and complexity.\r\nOracle Cloud is built for your entire business, with applications that you can consume as your business grows. With Oracle, you can start at the edge or perform a complete transformation.\r\n<ul><li>Applications (SaaS): Oracle offers the most complete, innovative, and proven cloud suite of SaaS applications that enable customers to transform their business with the latest intelligent technologies such as AI and machine learning.</li><li>Data (DaaS): Oracle Data Cloud provides data from a wide variety of Oracle and third-party sources, which can be used by sales and marketing to produce better business outcomes.</li><li>Platform (PaaS): Oracle offers the broadest range of PaaS services in the industry, which enable developers, IT professionals, and business leaders to develop, extend, and secure applications that leverage advanced analytics.</li><li>Infrastructure (IaaS): Oracle offers the highest performance, lowest cost IaaS in the industry, enabling customers to run their application workloads in the Oracle Cloud.</li></ul>\r\nOracle's complete suite is built on a single data model that connects end-to-end business processes and helps customers transform their business with intelligence.\r\n<ul><li>Oracle empowers all sizes of companies, from startups to global enterprises.</li><li>Choose from more than 1,000 cloud applications, translated to 35 languages and used in 175 countries.&nbsp;</li></ul>\r\n<span style=\"font-weight: bold;\">Oracle Delivers Continuous Innovation to FUTURE PROOF Your Investment</span>\r\nBacked by 40,000 cloud developers and 17,000+ technology patents, Oracle defines innovation.\r\n<ul><li>Enhance your business IQ with adaptive intelligence. With decision science and machine learning embedded directly into business processes, business leaders can focus on managing their business outcomes rather than managing new technology. Examples include dynamic demand forecasts (SCM), personalized offers (CX), adaptive buy signals (ERP), and optimal candidates (HCM).</li><li>Utilize Internet of Things (IoT) cloud offerings to increase existing business application value with intelligent data and predictive analytics.</li><li>Leverage Oracle's mobile apps to manage the business and increase productivity while improving employee work-life balance through location flexibility.</li><li>In addition, use Oracle's integrated cloud tools to extend or build new business processes.</li></ul>\r\n<span style=\"font-weight: bold;\">Oracle Offers a TRUSTED Cloud Platform</span>\r\nMore than 25,000 business customers rely on Oracle's cloud every day—29+ million weekly active users and 57+ billion daily transactions.\r\nOracle is designed to be secure at every layer—role-based access, global access controls, backup and redundancy, local data residency, 24x7 Oracle security experts, data center man traps, and biometric IDs.\r\n<ul><li>UBS securely delivers HR services to its 60,000 employees worldwide</li></ul>\r\n<span style=\"font-weight: bold;\">Oracle modernizes and standardizes business processes in most countries across the globe.</span>\r\n<ul><li>HSBC streamlined and secured global business processes across in 72 countries.</li><li>Esterline consolidated 120+ ledgers, 12 currencies, and 30 chart of accounts.</li></ul>\r\n<span style=\"font-weight: bold;\">Oracle delivers results—on time and on budget.</span>\r\n<ul><li>GE Digital went live on Enterprise Resource Planning Cloud in 5 months</li><li>FEMSA Logistica went live on Supply Chain Management Cloud in 12 weeks</li><li>Blackboard went live on Human Capital Management Cloud in 6 months</li><li>ClubMed went live on Service Cloud in 12 weeks</li></ul>\r\nLeverage shared expertise through one of the largest, most vibrant communities of customers and partners.","shortDescription":"Oracle Cloud Applications with more than 1,000 cloud applications, translated to 35 languages are built for your entire business, with applications that you can consume as your business grows.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":16,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Cloud Applications","keywords":"","description":"Oracle Cloud Applications are complete, future-proof, and trusted, enabling modern business transformations. With Oracle Applications, create differentiated products and services, enter new markets and respond to global demand, delight customers and drive loya","og:title":"Oracle Cloud Applications","og:description":"Oracle Cloud Applications are complete, future-proof, and trusted, enabling modern business transformations. With Oracle Applications, create differentiated products and services, enter new markets and respond to global demand, delight customers and drive loya","og:image":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png"},"eventUrl":"","translationId":2083,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":39,"title":"IaaS - Infrastructure as a Service","alias":"iaas-infrastructure-as-a-service","description":"<span style=\"font-weight: bold;\">Infrastructure as a service</span> (IaaS) are online services that provide high-level APIs used to dereference various low-level details of underlying network infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc. A hypervisor, such as Xen, Oracle VirtualBox, Oracle VM, KVM, VMware ESX/ESXi, or Hyper-V, LXD, runs the virtual machines as guests. Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS solutions involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure – virtual machines and other resources – as a service to subscribers.\r\nIaaS cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud infrastructure providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Infrastructure as a Service Benefits&nbsp;</span></h1>\r\n<span style=\"font-weight: bold; \">Cost savings:</span> An obvious benefit of moving to the managed IaaS model is lower infrastructure costs. No longer do organizations have the responsibility of ensuring uptime, maintaining hardware and networking equipment, or replacing old equipment. IaaS&nbsp; technology also saves enterprises from having to buy more capacity to deal with sudden business spikes. Organizations with a smaller IT infrastructure generally require a smaller IT staff as well. The pay-as-you-go model also provides significant cost savings. \r\n<span style=\"font-weight: bold; \">Scalability and flexibility:</span> One of the greatest benefits of IaaS is the ability to scale up and down quickly in response to an enterprise’s requirements. Infrastructure as a Service providers generally have the latest, most powerful storage, servers and networking technology to accommodate the needs of their customers. This on-demand scalability provides added flexibility and greater agility to respond to changing opportunities and requirements. \r\n<span style=\"font-weight: bold; \">Faster time to market:</span> Competition is strong in every sector, and time to market is one of the best ways to beat the competition. Because IaaS vendors elasticity and scalability, organizations can ramp up and get the job done (and the product or service to market) more rapidly.\r\n<span style=\"font-weight: bold; \">Support for DR, BC and high availability:</span> While every enterprise has some type of disaster recovery plan, the technology behind those plans is often expensive and unwieldy. Organizations with several disparate locations often have different disaster recovery and business continuity plans and technologies, making management virtually impossible.\r\n<span style=\"font-weight: bold; \">Focus on business growth:</span> Time, money and energy spent making technology decisions and hiring staff to manage and maintain the technology infrastructure is time not spent on growing the business. By moving infrastructure to a global infrastructure services, organizations can focus their time and resources where they belong, on developing innovations in applications and solutions.\r\n<h1 class=\"align-center\">IaaS, PaaS and SaaS: What’s the Difference?</h1>\r\nPlatform as a Service (PaaS) is the next step up from IaaS products, where the provider also supplies the operating environment including the operating system, application services, middleware and other ‘runtimes’ for cloud users. It’s used for development environments where the business can focus on creating an app but wants someone else to maintain the deployment platform. It means you have much simpler workloads but you can’t necessarily be as flexible as you want.\r\nAt the highest level of orchestration is Software as a Service. In SaaS infrastructure applications are accessed on demand. Here you just open your browser and go, consuming software rather than installing and running it. A user simply logs on to access the provider’s application. Users can decide how the app will work but pretty much everything else is the responsibility of the software provider.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS.png"},{"id":52,"title":"SaaS - software as a service","alias":"saas-software-as-a-service","description":"<span style=\"font-weight: bold;\">Software as a service (SaaS)</span> is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as &quot;on-demand software&quot;, and was formerly referred to as &quot;software plus services&quot; by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term &quot;Software as a Service&quot; (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure.&nbsp; While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies.&nbsp; Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"},{"id":53,"title":"DaaS - Desktop as a Service","alias":"daas-desktop-as-a-service","description":"<span style=\"font-weight: bold; \">DaaS (Desktop as a service)</span> is a cloud computing offering in which a third party hosts the back end of a virtual desktop infrastructure (VDI) deployment.\r\nWith DaaS services, desktop operating systems run inside virtual machines on servers in a cloud provider's data center. All the necessary support infrastructure, including storage and network resources, also lives in the cloud. As with on-premises VDI, a DaaS providers stream virtual desktops over a network to a customer's endpoint devices, where end users may access them through client software or a web browser.\r\nThough it sounds a lot like VDI, there is a vital difference between DaaS and VDI. VDI refers to when virtual desktops are served through on-premise servers maintained by in-house IT teams. It’s the traditional way to deploy and manage virtual desktops. But since it’s on-premise, VDI technology technology must be maintained, managed, and upgraded in-house whenever necessary.\r\nDaaS service on the other hand, is a cloud-based virtual desktop solution that separates virtual desktops from on-premise servers, enabling brands to leverage a third-party hosting provider. It’s like VDI, but in the cloud instead of in the back of the office. \r\nHowever, it’s not necessary to choose one or the other. These two approaches can complement each other. Some users prefer to have a DaaS desktop overlay of their VDI deployment. For example, the Desktop as a Service providers allow the user to modernize legacy applications with zero code refactoring. Not all legacy Windows apps perform well in a DaaS environment, due to latency or hardware requirements. \r\nThe modern workplace requires agility, leading to many companies embracing mobile working and Bring Your Own Device (BYOD) policies against a backdrop of increased concern about security risk, compliance requirements and the ever-present need to reduce overheads. This is why, over a decade after analysts predicted the rise of remote desktop as a service, it is now finally being taken up in volume.\r\nBy adopting Desktop as a Service, companies can address the issues associated with end-user computing while giving their staff more freedom and increasing productivity. The pain associated with managing a multitude of devices, including those not supplied by the company, is eliminated. While remaining compliant, companies can greatly reduce risks. ","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">How does desktop as a service work?</span></h1>\r\nDaaS architecture is multi-tenant, and organizations purchase the service through a subscription model -- typically based on the number of virtual desktop instances used per month.\r\nIn the desktop-as-a-service delivery model, the cloud computing provider manages the back-end responsibilities of data storage, backup, security and upgrades. While the provider handles all the back-end infrastructure costs and maintenance, customers usually manage their own virtual desktop images, applications and security, unless those desktop management services are part of the subscription.\r\nTypically, an end user's personal data is copied to and from their virtual desktop during logon and logoff, and access to the desktop is device-, location- and network-independent.\r\n<h1 class=\"align-center\">The benefits of Desktop as a Service</h1>\r\nMany organisations are undergoing digital transformation, and modernising the workplace is often a stream within the wider strategy. In order to manage remote and multi-device workforces using DaaS, you should think about the following seven benefits and how this will change, and hopefully improve, your currently way of working.\r\n<span style=\"font-weight: bold;\">The modern workplace.</span> Digital transformation is redefining what we think about the workplace. At the heart of this evolution is technology and the introduction of digital-first natives into the workplace. Allowing staff to work remotely, through DaaS in cloud and via their own devices is a surefire way to attract and retain the best talent.\r\n<span style=\"font-weight: bold;\">Cost.</span> As with many cloud initiatives, DaaS pricing moves from CAPEX to OPEX, leaving you more cash in the bank to spend on growing your business. Per desktop pricing enables you to know exactly what workforce expansion will cost the IT department, removing unforeseen infrastructure or hardware purchases as this is handled by the provider, who bundle everything in with the price of each desktop.Virtual machines use the compute power of the data centre rather than their local machines, placing less demand on the endpoint. <span style=\"font-weight: bold;\"></span>\r\n<span style=\"font-weight: bold;\">Scalability</span>. Due to the ‘...as a service’ delivery model, DaaS platform enables you to add user workstations fast and easily. This is particularly handy when your organisation utilises contract resource or temporary project teams, as there’s no hardware to procure, meaning you have the flexibility to create a desktop almost instantly and delete it when no longer required. This also puts you in control.\r\n<span style=\"font-weight: bold;\">Control.</span> DaaS helps you manage the risks that naturally come with giving your staff the freedom to work anywhere and on any device. It enables you to control the essentials such as data access and compliance without being overly restrictive. You no longer have to worry about what data is held on a user’s device as the data remains in the data centre at all times. This gives you control over all company assets because access can be revoked with the touch of a button.\r\n<span style=\"font-weight: bold;\">Management.</span> With an increasingly dispersed workforce, rolling out new applications or patching existing software has become more of a logistical problem than a technical one. Trying to coordinate people bringing in physical devices to be patched is a real issue for many companies, something which is eliminated completely with DaaS. You operate on one central image (or a small number of images based on persona), a change is made once, and everyone is on the latest version. It removes the need to standardise builds of end-user compute hardware as DaaS applications will run on almost any device no matter its configuration.\r\n<span style=\"font-weight: bold;\">Security.</span> DaaS moves the security risk from hundreds of end-user devices and put it all into the controlled and managed environment of a data centre. Lost or stolen laptops no longer provide a security risk. No data is on the local machine. As DaaS removes the need to create VPNs to access applications and data held by the company it also removes the problem of users trying to bypass the security in the belief that it will make their life easier.&nbsp;","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/DaaS_-_Desktop_as_a_Service.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":2086,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png","logo":true,"scheme":false,"title":"Oracle Enterprise Resource Planning (ERP) Cloud","vendorVerified":0,"rating":"2.40","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":150,"alias":"oracle-enterprise-resource-planning-erp-cloud","companyTitle":"Oracle","companyTypes":["supplier","vendor"],"companyId":164,"companyAlias":"oracle","description":"Oracle ERP Cloud is an end-to-end Software as a Service suite that manages enterprise operations. The suite runs on an Oracle technology stack in Oracle’s cloud centers. Oracle ERP Cloud is accessible through both public and private cloud implementation and supports hybrid deployment. Oracle supplies updates to Oracle ERP Cloud at least twice annually. According to the company’s website, there are 7 different software modules that make up the Oracle ERP Cloud suite.\r\nIn March 2017, Oracle ERP Cloud received HIPAA certification. The software suite is designed to support international enterprise functions and includes multi-GAAP, multi-currency, multi-language, and multi-subsidiary capabilities.\r\n<span style=\"font-weight: bold;\">Gartner Names Oracle the 2018 ERP Cloud Leader</span>\r\nIt’s always been a struggle to balance the high cost and complexity of IT against the need for customized features and flexibility—all while meeting the demands of the business. Which is why partnering with a proven ERP cloud leader becomes even more critical.\r\nFor the second consecutive year, Gartner has named Oracle's ERP Cloud a Leader in its 2018 Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large, and Global Enterprises.\r\n<span style=\"font-weight: bold;\">ERP products</span>\r\n<ul><li>Financials</li><li>Procurement</li><li>Project Portfolio Management</li><li>Risk Management</li><li>Enterprise Performance Management</li></ul>\r\nOracle ERP Cloud is available in North America, South America, Asia and EMEA regions.","shortDescription":"Oracle Enterprise Resource Planning Cloud is a cloud-based software application suite that manages enterprise functions including accounting, financial management, project management, and procurement.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":4,"sellingCount":4,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Enterprise Resource Planning (ERP) Cloud","keywords":"","description":"Oracle ERP Cloud is an end-to-end Software as a Service suite that manages enterprise operations. The suite runs on an Oracle technology stack in Oracle’s cloud centers. Oracle ERP Cloud is accessible through both public and private cloud implementation and su","og:title":"Oracle Enterprise Resource Planning (ERP) Cloud","og:description":"Oracle ERP Cloud is an end-to-end Software as a Service suite that manages enterprise operations. The suite runs on an Oracle technology stack in Oracle’s cloud centers. Oracle ERP Cloud is accessible through both public and private cloud implementation and su","og:image":"https://old.roi4cio.com/fileadmin/user_upload/oracle_logo.png"},"eventUrl":"","translationId":2087,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"<span style=\"font-weight: bold; \">Enterprise resource planning (ERP)</span> is the integrated management of main business processes, often in real-time and mediated by software and technology.\r\nEnterprise resource planning system is usually referred to as a category of business management software — typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from these many business activities.\r\nERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. \r\nEnterprise resource planning solutions track business resources— cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. \r\n<p class=\"align-left\">ERP facilitates information flow between all business functions and manages connections to outside stakeholders.</p>\r\n<p class=\"align-left\">You can think of an enterprise resource planning system as the glue that binds together the different computer systems for a large organization. Without an ERP application, each department would have its own system optimized for that division's particular tasks. With ERP software, each department still has its own system, but all of the systems can be accessed through one application with one interface.</p>\r\n<p class=\"align-left\">ERP applications also allows the different departments to communicate and share information more easily with the rest of the company. It collects information about the activity and state of different divisions, making this information available to other parts, where it can be used productively.</p>\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">ERP systems typically include the following characteristics:</span></p>\r\n<ul><li>An integrated system</li><li>Operates in (or near) real time</li><li>A common database that supports all the applications</li><li>A consistent look and feel across modules</li><li>Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps</li><li>Deployment options include: on-premises, cloud hosted, or SaaS</li></ul>\r\n<p class=\"align-left\">Enterprise resource planning programs have traditionally been used by the big players in the market that have thousands of employees spread out over the world. However, software developers are now marketing business ERP solutions to small- and medium-sized companies. </p>\r\n<p class=\"align-left\">There are different types of ERP software ranging from industry-specific ERP solutions to web-based, or cloud ERP software; to small business ERP.<br />The type of ERP system that will work best for your business depends on the size of your organization and the functions of the ERP solution that can best support your business requirements.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Industry Specific ERP.</span> ERP systems for large corporations are often built from the ground up to suit the organization's specific and unique needs. For a small business like yours, an off-the-shelf model will work fine. Most are grouped into three categories to service manufacturing, finance or logistics based companies.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Web-Based ERP system.</span> ERP software services tend to be complex, requiring high-end computers to run them. However, instead of purchasing the software to run on your computer in your office, many suppliers offer Software as a Service, or SaaS. In this case, you pay a subscription to access the software and your data over the internet. Because the program is running on a remote server, you are free to access it from anywhere you have an Internet connection.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">ERP software for small business.</span> Although ERP systems can cover everything from supply chain management to accounting solutions as well as customer relations management, your business may not need to automate all these functions. Therefore, software developers offer scaled-down models at a lower, more cost-effective price. For instance, your operation may work fine with a system that offers sales and order management, but leaves out the module for warehouse management.<br /><br /><br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What does an ERP do?</span></h1>\r\nThe purpose of an ERP management system is to improve efficiency (and thereby profitability) through improving how company resources are spent, whether those resources be time, money, staff or something else.<br />If you can reduce how many resources are being used, without sacrificing quality/performance, then you can grow your business more efficiently and appropriately.\r\nERP software combines a number of different reports and metrics across various departments into the same environment. This makes it easier to get a full view of what’s going on and how resources are being spent.<br />From this vantage point of the business, you can discover key insights into how processes might be improved or resources better spent to generate higher growth. \r\nWithout an ERP system and proper planning of how resources should be spent to maximize growth and the bottom line, it is much easier to invest resources in tactics that underperform.\r\nConversely, a great ERP software platform allows a business to allocate resources away from underperforming tactics and into those that are generating good returns.\r\n<p class=\"align-left\">An ERP system also makes it faster to find the information or report you’re after because everything is in the same place. You don’t have to search through spreadsheets or look through different business applications to find that kernel of data you need; it’s all available and accessible right from the ERP interface.</p>\r\n<header><h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the different features of ERP software?</span></h1>\r\n<p class=\"align-center\"></p></header>\r\nERP software can differ depending on the package you purchase and the provider. That being said, there are some key features that you should look for when researching ERP software providers. Your software should, at the bare minimum, offer the following modules:\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Accounting:</span> Manage all of your financial reports in the same interface, such as purchase orders, expenses, sales reports, payroll, etc. This makes it easier to monitor your cash flow and revenue and determines how money might be better spent or how you can reduce your burn rate.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Inventory and warehousing</span>: If your business has inventory or warehouse processes, your ERP business software needs to be able to integrate those operations to better track and manage goods. This makes it easier to see how much inventory is available, what inventory is going out for delivery, what inventory is coming in from which vendors and more. Carefully monitoring and tracking these processes helps protect a business from running out of stock, mismanaging a delivery and other potential issues.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">eCommerce and web</span>: It’s essential for a business to be able to see the eCommerce side of their business separate from physical, retail sales. After all, the tactics you leverage to encourage online sales are different than the ones you use for your physical stores. An excellent ERP system will enhance your existing web offerings to include better purchase options for customers to choose from.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Human resources</span>: As much as a business strives to keep customers happy and retained, it is equally important that your employees remain happy as well. The HR module of your ERP system contains all of the employee management processes, including payroll expenses, recruitment, performance evaluations, attendance, scheduling and more. It’s a one-stop module for all employee management and communication efforts.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">CRM and marketing</span>: Your brand-customer relationships are ultimately going to drive repeat business. It’s important to know how effectively your marketing tactics are working at engaging and re-engaging customers, whether those tactics are email marketing campaigns, social media offers, surveys, follow-up phone calls and others. The CRM module will better express what’s working and what isn’t and how marketing is translating into added revenue.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Project management:</span> The last should-have feature of your ERP software product is a project management tool, which allows you to communicate productively across your organization to plan and execute projects internally. This helps ensure company cohesion by getting every involved stakeholder or employee on the same page and in-the-know as to the most current business objectives and goals.</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Benefits of ERP software and why to build it</span></h1>\r\n<p class=\"align-left\">In today’s business environments, it’s hard to move on without an ERP system. Among the main benefits of ERP implementation is automatization of manual tasks staff spends hours on and thus improves the overall business performance. So the staff can focus on more important initiatives. At the same time, you can collect real-time data for improving performance management and making data-driven decisions.<br />ERP&nbsp; planning software comes handy in lots of areas due to its in-built modules and flexibility. Here are a few advantages of ERP software tools:</p>\r\n<p class=\"align-left\"><br />1. <span style=\"font-weight: bold;\">Reduce operating cost</span>. The company starts gaining profit as soon as the ERP system is implemented. Prepare to face the reduction of marketing expenses, inventory maintenance, production cost and so on. Also, if you’re aimed at combining all business processes within a unified system, ERP is the right choice. By using the software, it’s easy to improve cross-department cooperation and increase staff’s efficiency.</p>\r\n<p class=\"align-left\">2.<span style=\"font-weight: bold;\"> Instant data access.</span> With ERP systems, employees soon forget about hours spent on collecting necessary details. Instead, they can be accessed in just a few minutes. Works great for busy executives and department managers that need to access data quickly.</p>\r\n<p class=\"align-left\">3. <span style=\"font-weight: bold;\">Defined planning process.</span> It’s easy to understand the business objectives, targets and aims when you have a full list of business needs, outcomes, and assets all in one place.</p>\r\n<p class=\"align-left\">Sure, ERP systems also have some disadvantages. The most common issue is the price. It’s almost impossible for small companies to develop an ERP suite for their own needs, only middle and large-sized corporations can afford it.<br /><br /><br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/ERP_-_Enterprise_Resource_Planning.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"partnershipProgramme":{"levels":[{"id":385,"level":"Remarketer"},{"id":387,"level":"Silver"},{"id":389,"level":"Gold"},{"id":391,"level":"Platinum"},{"id":393,"level":"Distributor"}],"partnerDiscounts":{"Remarketer":"","Silver":"","Gold":"","Platinum":"","Distributor":""},"registeredDiscounts":{"Remarketer":"","Silver":"","Gold":"","Platinum":"","Distributor":""},"additionalBenefits":[],"salesPlan":{"Remarketer":"","Silver":"","Gold":"","Platinum":"","Distributor":""},"additionalRequirements":[]}}},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"implementations":{"implementationsByAlias":{},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"agreements":{"agreementById":{},"ids":{},"links":{},"meta":{},"loading":false,"error":null},"comparison":{"loading":false,"error":false,"templatesById":{},"comparisonByTemplateId":{},"products":[],"selectedTemplateId":null},"presentation":{"type":null,"company":{},"products":[],"partners":[],"formData":{},"dataLoading":false,"dataError":false,"loading":false,"error":false},"catalogsGlobal":{"subMenuItemTitle":""}}