Categories
Problems that solves
Aging IT infrastructure
No centralized control over IT systems
Shortage of inhouse IT resources
IT infrastructure does not meet business tasks
Values
Enhance Staff Productivity
Reduce Costs
TeamViewer Engage
TeamViewer Engage™ is a next-gen digital customer engagement platform for online sales, digital customer service, and video consultations that empowers companies to elevate their customer experience
About Product
Description
Next-Gen Engagement
With scalable cloud or on-premises deployment options, single sign-on (SSO) integration, and built-in security, TeamViewer Engage is enterprise-ready to meet your requirements. Manage TeamViewer Engage users with your existing SSO or role-based access control system and ensure proper auditability of all customer engagements.
Best of all, TeamViewer Engage is GDPR-compliant, enabling you to interact securely with customers across digital channels, without exposing sensitive or personal data.
- Proactively engage customers on your website, offering instant help with Chatbots and seamless transitions to Live Chat with support agents.
- Help customers faster with Video Chat and Co-Browsing, enabling agents to see what customers see on their web browsers.
- Review and fill out documents with customers, using Document Co-Browsing and eSignature.
- Co-Browsing
- Chatbots
- Live Chat
- Video Chat
- eSignature
- Appointment Scheduling
