Eastern European Software Distributor Relies on NetSuite ERP SYSTEM REPLACED 1C:Enterprise NETSUITE PRODUCTS IMPLEMENTED NetSuite Midmarket edition  NetSuite OneWorld NetSuite Advanced Financials  NetSuite Advanced Inventory Softprom, which distributes around 40 leading software solutions across eight countries in Eastern Europe and Russia, itself relies on NetSuite's OneWorld ERP solution to help manage thousands of invoices a year and support hundreds of sales and marketing campaigns. The company provides professional services in testing, training, installation, implementation and technical support to over a thousand business customers and employs around 100 people. “Several years ago, it was seen as quite revolutionary to switch to the cloud. And yet, prior to that, we had to install several databases in each country and hire expensive software developers to customize everything to meet local language and taxation requirements. Now, with NetSuite, we have consolidated data and reliable reporting across sales, marketing, logistics and finance, for all our trading countries.” - Paul Zhdanovych, Managing Director, Softprom Financial and Sales Support Across Multiple Territories ERP VIA THE CLOUD Prior to implementing NetSuite about seven years ago, Softprom says it was limited to Russian accounting software and turned to NetSuite, which “at the time, was the only real ERP contender available via the cloud.” The reseller wanted technology to analyze and control its sales processes. LOCALIZED AND STREAMLINED ACCOUNTING Around 5,000 resellers buy from Softprom, which acts as a local distributor and systems integrator for a wide range of software, including Cisco, Autodesk, McAfee and Oracle. This means raising around 10,000 invoices a year, which all have to be customized and localized for each target market. METRICS TO INCREASE THE EFFECTIVENESS OF SALES AND MARKETING All sales and marketing campaigns are also created in NetSuite. The CRM tools help analyze the results and effectiveness of each—for about 160-180 campaigns a year—and NetSuite’s reporting capabilities support field managers in better understanding the pipeline and in working closely with end users, as well as on partner presentations and to qualify deals.

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VITAS Healthcare Selects Oracle Cloud Applications to Optimize Its Workforce Management Systems Leading provider of end-of-life care streamlines operations across key business processes, metrics, divisions and communication channels VITAS Healthcare, a leading provider of end-of-life care in the US, has selected Oracle Cloud Applications to streamline core business and finance functions, anticipate and respond to frequently changing workforce needs, and support career success for nearly 12,000 VITAS employees. A pioneer and leader in the hospice movement since 1978, VITAS operates 47 hospice locations in 14 states and the District of Columbia. Aided by Oracle Cloud Applications, VITAS is set to realize benefits that include coordinated wage and compensation oversight and controls, improved productivity and cost controls, heightened human resource (HR) effectiveness and metrics, more nimble communication workflow, and authorization to mitigate litigation and other risks. “This upgrade of our human capital management program will provide VITAS with best practices and protocols that will accelerate and sustain our company’s success for another 40 years,” said Nick Westfall, CEO of VITAS. “Our goal is to enhance reporting and analytics capabilities, improve collaboration, optimize and automate core business and administrative processes, reduce turnover and rely on a powerful platform that will enable all of our employees to access powerful insights on their mobile devices.” With Oracle HCM Cloud, VITAS will be able to optimize talent management and training, access complete workforce insights, increase operational efficiency, and enable its employees to access the software on any device. “As a leader in the hospice movement in the United States, VITAS Healthcare continues to evolve and streamline its business and patient-care operations,” said Rick Jewell, senior vice president of applications development, Oracle. “Oracle Cloud Applications will enable VITAS to deliver a higher level of support to their patients, employees, vendors and partners.”

Pinnacle Security Uganda Secures Its Data With Oracle Cloud   "I couldn’t believe how easy it was to use Oracle Cloud Infrastructure Object Storage Classic, which proved to be a great off-site storage solution for our sensitive data and files. It addresses our immediate requirements perfectly—I wish we started using it earlier." — Bernard Awio – IT Administrator, Pinnacle Security Limited

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TCI Ensures Business Continuity with Oracle Cloud "We needed a robust system to ensure business continuity in the event of a disaster. We chose Oracle Cloud and saved both time and money in establishing our disaster recovery system. Oracle Cloud Platform also eliminated the need for regular maintenance, patching, and upgrades of our systems." — Punit Rastogi, AVP and Head – IT, TCI-SCS

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Western Digital Transforms Business Processes with Oracle Cloud Data infrastructure powerhouse brings together three Fortune 500-size organizations onto Oracle ERP Cloud to deliver greater business intelligence, agility and value to its customers Western Digital Corp (NASDAQ: WDC) selected Oracle Cloud to help modernize its business processes as part of its digital transformation journey. The company chose Oracle Enterprise Resource Planning (ERP) Cloud in May, 2016 to bring together the core business systems of three multi-billion dollar companies – Western Digital, SanDisk and HGST – all with growth in mind. As a result, Western Digital has been able to combine numerous applications, reduce approval times by 70 percent, rationalize suppliers by 50 percent and improve acquisition agility on a global scale. After acquiring SanDisk and HGST, Western Digital faced the challenge of rationalizing three Fortune 500-size on-premises ERP systems. Western Digital decided it needed a modern suite of best-in-class ERP applications that would enable it to enhance the customer experience and achieve a competitive advantage while improving employee productivity. After careful evaluation, Western Digital selected Oracle ERP Cloud, which has allowed it to seamlessly extend its on-premises applications to the cloud and establish a modern business platform that can seamlessly scale to support its future expansion plans and new technology innovations. “The process of rationalizing three large legacy systems and associated applications gave us a unique opportunity to drive change, as more than two thirds of our organization would have to undergo change no matter what application we selected. We needed a simple, yet scalable cloud platform that could power our rapidly growing business,” said Steve Phillpott, CIO at Western Digital. “With Oracle Cloud we have been able to consolidate applications, automate key financial workflows and radically improve productivity. Oracle has been the catalyst for change and is pivotal in our digital transformation journey.” “The technology industry is an incredibly fast-paced and competitive market, where the quickest, most agile players win. Western Digital has done an incredible job bringing three large enterprise organizations onto a single Fortune 100-scale platform to significantly improve efficiency and business agility,” said Rondy Ng, senior vice president, Oracle Applications Development. “With Oracle ERP Cloud, Western Digital will be able to continually take advantage of the latest innovations to gain a competitive advantage and successfully position itself for future growth.” Western Digital’s adoption of Oracle ERP Cloud builds upon its use of both Oracle on-premises and Oracle Analytics Cloud. With Oracle, Western Digital is able to avoid massive file download times and manual analysis to provide its employees with access to the information they need to make better, faster decisions. Learn more about how Oracle is “empowering Western Digital with Oracle Analytics Cloud.”

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The MINA Group is continually testing the boundaries of restaurants and opportunities to transform the fine dining experience, bringing new flavors to customers across the world. No better example of this philosophy is the group’s innovative The Street Food Hall concept in Waikiki, Hawaii. Powered by the Oracle Food and Beverage Simphony restaurant management platform and Oracle MICROS 600 series point-of-sale devices, the hall brings together 10 globally-inspired food stations, enabling visitors to taste multiple cuisines in a casual, festive setting. An ambitious project aimed at providing an ever-changing dining experience for guests, MINA Group operates each of these stations separately led by individual chefs with an evolving menu. With the regular launch of new concepts, effectively managing restaurant operations is critical to ensuring a consistent focus on service. Oracle was selected for its ability to manage each station as its own revenue center while aggregating analysis of the entire venue; providing durable hardware that can meet the demands of kitchen environments; and minimizing technology complexity, allowing the creativity of MINA Group and its chefs to shine. “As operators, we’ve had the opportunity to work with several different POS systems where we weren’t able to be as omnipresent as we’d like to be in order to have an intimate knowledge of what was going in our restaurants,” says Patric Yumul, president MINA Group. “The choice was clear to go with Oracle Simphony Cloud because of their reliability, data, and ability to see how the entire operation is doing and how our marketing efforts are working.” Oracle Food and Beverage has long collaborated with MINA Group, with the Oracle MICROS point of sale solutions utilized at signature locations including MICHAEL MINA, PABU, RN74, International Smoke and The Mina Test Kitchen. MINA Group continues to implement Oracle solutions for their ability to meet the needs of the unique dining concepts – whether they be iconic fine dining establishments with thousands of wine options, multiple quick service menus within a single establishment, or new restaurants evolved out of The MINA Test Kitchen. “MINA Group is a true innovator among restaurant management companies with an unprecedented breadth of unique concepts,” said Simon de Montfort Walker, senior vice president and general manager, Oracle Food and Beverage. “With The Street Food Hall in Waikiki, MINA Group is continuing to demonstrate the creative applications of Oracle Food and Beverage solutions. As the MINA Group continues to innovate new dining experiences, Simphony will prove to be a strategic investment that supports culinary creativity, differentiated service and streamlined operations.”

Hotel Julian Reimagines Modern Luxury Experience with Oracle Hospitality Oracle Hospitality OPERA, RES 3700 and MICROS Workstation 7 Power New Chicago Hotel Hotel Julian, the highly-anticipated luxury-lifestyle property from Oxford Capital Group, LLC., open to the public since October 2018, offers guests a remixed luxury experience supported by Oracle Hospitality solutions.   “Hotel Julian embodies the spirit of luxury hospitality and we are excited to provide guests with a unique experience that blends architecture, history and art,” said Ludmila Chervona, Hotel Julian general manager. “With OPERA property management software, we are able to provide guests with curated service that will help establish Hotel Julian as a new landmark property in Chicago.” Hotel Julian uses Oracle Hospitality OPERA property management software to create a unique experience for guests staying in one of the 218 available rooms. On-property restaurant About Last Knife also features Oracle Hospitality RES 3700 and MICROS Workstations to streamline operations and provide engaging service for diners. “Hotel guests today are looking for more than the basics–they are looking for an unforgettable experience from the moment they check in through to departure,” said Greg Webb, senior vice president and general manager, Oracle Hospitality. “Battle tested at the largest hotel chains in the world, Oracle provides independent operators the technology needed to deliver engaging guest experiences that will drive long-term loyalty.” Oracle Hospitality OPERA provides a full-featured property management system that enables hoteliers to deliver world-class guest service and increase operational efficiency across the property. In addition, Oracle Hospitality RES 3700, a leading food and beverage management platform, provides enterprise point-of-sale and back-office functionality to support a wide range of food and beverage operations. Hotel Julian purchased Oracle Hospitality OPERA, RES 3700 and MICROS Hardware in April 2018.

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