Microsoft Remote Desktop

Problems that solves

Low quality of customer service

Low quality of customer support

Decentralization of management

Insufficient risk management

Poor communication and coordination among staff


Ensure Security and Business Continuity

Improve Customer Service

Manage Risks

Support Customers

Microsoft Remote Desktop

Use the Microsoft Remote Desktop app to connect to a remote PC or virtual apps and desktops made available by your admin. The app helps you be productive no matter where you are.


Remote Desktop Protocol (RDP) is a proprietary protocol developed by Microsoft which provides a user with a graphical interface to connect to another computer over a network connection. The user employs RDP client software for this purpose, while the other computer must run RDP server software.


  • Access remote PCs running Windows Professional or Enterprise and Windows Server
  • Access remote resources published by your IT admin
  • Connect remotely through a Remote Desktop Gateway
  • Rich multi-touch experience supporting Windows gestures
  • Secure connection to your data and applications
  • Simple management of your connections from the connection centre
  • High-quality video and audio streaming
  • Connect from your phone or use Continuum for Phone

User features

Roles of Interested Employees

Chief Information Officer

IT Management

Operational Manager

Organizational Features

ISO 27001 Compliance

GDPR Compliance

Mobile users

Internet access is available for employees