Salesforce Commerce Cloud

Problems that solves

Low quality of customer service

High costs of routine operations

No automated business processes

Unstructured data

Failure to attract new customers

Customer attrition

Low quality of customer support


Reduce Costs

Improve Customer Service

Increase Customer Base

Support Customers

Salesforce Commerce Cloud

Salesforce Commerce is an online CRM solution that unify mobile, social, web, and store with built-in predictive intelligence, mobile-first design, and the agility of the cloud.


Deliver a seamless shopping experience across all channels. Move to market faster, connect with more customers, and create personalized experiences across mobile, social, digital, and store through the power of cloud-based unified commerce. Conquer personalization. Delight shoppers and automate merchandising with Einstein's AI capabilities — no data scientist required! Woven into the fabric of Commerce Cloud, Einstein provides merchandising insights, time-saving task automation, and personalized shopping tailored to every click. Speed up your operations. Take advantage of market opportunities faster with the speed and agility of the cloud. Launch new sites, create all-new consumer experiences, bring stores online, adopt new features, and integrate partner technologies in record time, without the usual complexities. Go global in record time. Launch new sites and explore new geographies quickly and easily with unified multisite management and built-in localization capabilities — even when multiple brands, languages, and currencies are involved. Delight shoppers with constant innovation. Regularly deliver new, exciting customer experiences without delays or dependencies. Enjoy seamless upgrades, an open standards-based dev environment, and a rich ecosystem of technology partners — all powered through the cloud. Integrate with the #1 CRM for retail. Sell, service, and market faster with Salesforce. Commerce Cloud is an integral part of the Salesforce Intelligent Customer Success Platform that includes world-class solutions for marketing, customer service, community, and more.

User features

Organizational Features

Internet access is available for employees

Mobile users