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Compare: CRM
Characteristics
CRM Type
  • Operational
  • Operational
  • Operational
  • Operational
  • Analytical
  • Operational
  • Analytical
Data location
  • On-demand
  • On-demand
  • On-demand
  • On-premise
  • Subscription
  • On-demand
Functionality
  • Sales Management
  • Marketing Management
  • Customer Service Management
  • Contact Center
  • Contact Center
  • Sales Management
  • Marketing Management
  • Customer Service Management
  • Sales Management
  • Marketing Management
  • Customer Service Management
Application Type
  • Web-interface
  • Desktop application
  • Desktop application
  • Mobile application
  • Desktop application
  • Mobile application
System customization
Security and administration
Customer base
Customers document flow
Omnicanal communications
  • Chat
  • E-mail
  • IP-telephony
  • Chat
  • E-mail
  • Social networks
  • Messengers
  • IP-telephony
  • Chat
  • E-mail
  • Social networks
  • Messengers
  • Chat
  • E-mail
  • Social networks
  • Messengers
  • Chat
  • E-mail
Business Process Management
Tasks, timetable, instructions
Gantt Chart
Importing and synchronizing data
Integration with e-mail
Integration with Microsoft Office 365
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
Integration with DBMS
Integration with the site
  • API
  • Web forms
  • Landing
  • API
  • API
  • Web forms
Site event and lead source analysis
Budget
Reports
Projects
Free trial (days)
30
14
Unique Features