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Compare: CRM

Characteristics

CRM Type

  • Operational
  • Operational
  • Operational
  • Operational
  • Analytical
  • Operational
  • Analytical

Data location

  • On-demand
  • On-demand
  • On-demand
  • On-premise
  • Subscription
  • On-demand

Functionality

  • Sales Management
  • Marketing Management
  • Customer Service Management
  • Contact Center
  • Contact Center
  • Sales Management
  • Marketing Management
  • Customer Service Management
  • Sales Management
  • Marketing Management
  • Customer Service Management

Application Type

  • Web-interface
  • Desktop application
  • Desktop application
  • Mobile application
  • Desktop application
  • Mobile application

System customization

Security and administration

Customer base

Customers document flow

Omnicanal communications

  • Chat
  • E-mail
  • IP-telephony
  • Chat
  • E-mail
  • Social networks
  • Messengers
  • IP-telephony
  • Chat
  • E-mail
  • Social networks
  • Messengers
  • Chat
  • E-mail
  • Social networks
  • Messengers
  • Chat
  • E-mail

Business Process Management

Tasks, timetable, instructions

Gantt Chart

Importing and synchronizing data

Integration with e-mail

Integration with Microsoft Office 365

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook

Integration with DBMS

Integration with the site

  • API
  • Web forms
  • Landing
  • API
  • API
  • Web forms

Site event and lead source analysis

Budget

Reports

Projects

Free trial (days)

30
14

Unique Features

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